Shaw outages and service status in Waterdown, Ontario

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterdown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

• 
  Matthew Gamble (@mgamble) reported 55 minutes ago from Oakville, Ontario

  @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

• 
  Matthew Gamble (@mgamble) reported 59 minutes ago from Oakville, Ontario

  @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heldy (@HeldyCarvalho) reported 2 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  Dave (@Danrek77) reported 4 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Ugabug (@MaryPChipman) reported 4 minutes ago

  @Shawhelp I have a huge billing issue with Rogers/Shaw I need help with.

• 
  Don T Beakunt (@truebusterflash) reported 5 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

• 
  Vanessa (@Noosiekins) reported 6 minutes ago

  @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.

• 
  Summer (@snowyday15) reported 7 minutes ago

  @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

• 
  🙀🛸 (@cartfullofcats) reported 10 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  Vanessa (@Noosiekins) reported 11 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Eden☦️ (@eden14900) reported 11 minutes ago

  @Shawhelp Outage issues in north haven

• 
  CHC 16 (@CHCMike) reported 13 minutes ago

  @Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage