Shaw outages and service status in Waterdown, Ontario

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterdown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

• 
  Matthew Gamble (@mgamble) reported 7 minutes ago from Oakville, Ontario

  @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

• 
  Matthew Gamble (@mgamble) reported 10 minutes ago from Oakville, Ontario

  @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D (@superdaddoo) reported 3 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Sophie (@sophie_everine) reported 6 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  Bella Bee  (@SmileyYYC) reported 8 minutes ago

  WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

• 
  bc_2027 (@bc_2030_vision) reported 9 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Ugabug (@MaryPChipman) reported 11 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  axishairsalons.com (@axishairsalons) reported 11 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 11 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  Bella Bee  (@SmileyYYC) reported 12 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Marty Chan (@Marty_Chan) reported 13 minutes ago

  @Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 21 minutes ago

  @Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.