Shaw Outage Report in Waterdown, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Waterdown, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Shaw
Shaw is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (16%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Waterdown, Ontario
The most recent Shaw outage reports came from the following cities: Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Hamilton |
Wi-fi | |
| Oakville |
Internet | |
| Hamilton |
TV | |
| Burlington |
||
| Dundas |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Waterdown, Ontario
Latest outage, problems and issue reports in Waterdown and nearby locations:
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Matthew Gamble
(@mgamble) reported
from
Oakville, Ontario
@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.
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Matthew Gamble
(@mgamble) reported
from
Oakville, Ontario
@Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Marvin Aquino
(@Marvlyn) reported
@ShawInfo how to you show your phone number it seems that when i call someone it always says “unknown” used the *87 *77 function doesnt seem to help
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Edlyn Murphy
(@mrsedlynmurphy) reported
@Shawhelp please check DM. This issue continues to happen while watching certain recorded shows. Rigged to force us to watch commercials???? #shawgateway
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Rafal Zgolak
(@CountryHeart81) reported
@Shawhelp This problem is gone another in ccts they will be contact with you.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Eckjit Gill
(@EckjitGill) reported
Honestly so done with @Shawhelp how can someone have to call in over 10 times in the last 7 months over internet connection problems and still have issues? So annoying and tired of it.
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Dr. Ellen Weber
(@ellenfweber) reported
@TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.
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Scot Free
(@amogopogo) reported
@Shawhelp I am trying to add service (i.e. give you more money) and your online chat and phone support are making it really hard and frustrating. On hold for 26 mins. On both phone and online chat. Wtf
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Tina Colada
(@c_arcadi) reported
@ShawInfo would like to say a big THANK YOU to the individual that hung up on the phone that gave my mom attitude after waiting an hour on the phone to fix her bill payments after being overcharged
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Alex Braunig
(@AlexBraunig) reported
Hey @ShawInfo For three hours now your spectacular tech support team keeps transferring her to billing when it’s not a billing issue and our cable box still isn’t working and the tech department keeps asking her the same two questions Hey @TELUS what up?
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ziggy stardust
(@taxbuster88) reported
@Shawhelp .@Shawhelp Pro tip: don't live in #RuralCanada. I have blazing fast WiFi .... but no local internet. Shaw has fibre 2 km away but refuses to put it down the road to hundreds of homes. But @SpaceXStarlink is here and getting installed next week or so!! REAL internet!!