Shaw Outage in Galiano Island, British Columbia

@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

@Shawhelp slid into the dms. Having issues with a bunch of channels not working

@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Is the a service outage in south winnipeg (fairfield park) at the moment? Cable is freezing up. @Shawhelp

@ShawInfo My 93 yo Mom & I are at home isolating; with poor reception we switched to Telus on Sept 22, my account with Shaw was up to date! I can’t get the equipment back, spoke to Shaw many, many times over 8 weeks, and today I received a COLLECTION NOTICE! Worst customer service ever!!!

@Shawhelp @CastanetNews So now texting with Shaw Help the answer “again” is they’ll email me a return label (which I’ve told them I don’t have a printer) AND Canada post won’t do a pick up at a residence!

@Shawhelp Thanks a lot #ShawCable I’ve explained to your support team: I’m at home w my 93 yo Mom and am having trouble getting your equipment back! I switched to Telus Sept 22nd and TODAY I get a letter from collections!!! WTH you know what’s going on, you know we are isolating—-con’t

I was really looking forward to #shadowlands today but since we're now on day 5 of no internet (because @ShawInfo can't be bothered to send a tech for a week after a garbage truck accidentally took out our line) I won't get to join in. Kinda feels like a waste of vacation days.

@CanadianKitty1 @Shawhelp Same issue in West Calgary

Hi @ShawInfo @Shawhelp My grandma in her eighties in Metro Vancouver has had no Shaw phone service (NO dial tone) since last Tues (Nov 17). I spoke with your CS & they have a scheduled service call for the end of week. Given the circumstances, can you get a tech out sooner?

@Shawhelp What's going on with the service in the west end of Edmonton? Both TV & Internet keeps disconnecting on and off...quite annoying. We have kids online learning!

Stock @Shawhelp service

@Shawhelp It's not my account. As I mentioned, it's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get ahold of her. I've sent you a DM with the info I have.