Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Pender Island, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	11 days ago
Sidney	E-mail	11 days ago
Sidney	E-mail	11 days ago
Sidney	Phone	2 months ago
Sidney	TV	3 months ago
Sidney	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Jordan Borth (@jordanborth) reported 3 minutes ago from Ganges, British Columbia

  @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

• 
  Doreen (@p39mom) reported 6 minutes ago from Pender Island, British Columbia

  @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

• 
  Laurel McIntyre (@laurelcmc) reported 7 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 8 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 14 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Steve (@swonder77) reported 24 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Ian Foss (@IanGFoss) reported 26 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 26 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Christopher Woudstra (@ES_Studios) reported 34 minutes ago from Pender Island, British Columbia

  @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

• 
  Doreen (@p39mom) reported 43 minutes ago from Pender Island, British Columbia

  @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 45 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Steve (@swonder77) reported 48 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Bill Perry (@Captnwilly) reported 51 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lalalaland (@Laz0101) reported 5 minutes ago

  @ShawInfo If this deal with Rogers goes thru. expect to lose many customers including this one. Id rather pay extra and get @elonmusk internet service than Rogers. But greed and money are king.

• 
  Jon Jennings (@JonJennings) reported 6 minutes ago

  @stickers66 @ShawInfo Funny! This is when I usually boast about my flawless Telus setup... except it went down yesterday. No ability to short-cut the script, had to factory reset the modem twice before they'd check with provisioning dept and discover they'd forgotten there was an account on the line

• 
  S. Kyle (@KyleGerbrandt) reported 8 minutes ago

  @Rogers & @ShawInfo. How about no and **** off. The last thing we need is LESS competition. #Rogers #shaw #monopoly

• 
  Tanisha Geofroy (@Tanishageofroy) reported 10 minutes ago

  Well ****, I guess I gotta cancel my @Shawhelp internet since I don't support @Rogers in the ******* slightest #obviousmonopoly. #Shaw #Rogers

• 
  Jim (@JimFitzBest) reported 14 minutes ago

  Apparently Rogers is buying @ShawInfo which basically means it’s time to cancel Shaw

• 
  Paul Andrews (@PaulEAndrews) reported 15 minutes ago

  @SneakyCanadian @Shawhelp TELUS is no better. In fact less transparent on outages. When our business had TELUS we had nothing but issues with them reporting on outages. In this case we’ve been told it’s a fibre cut, at least Shaw is working on it, TELUS would still be discussing how to solve.

• 
  Christine March (@Kitsilano65) reported 15 minutes ago

  Hey @ShawInfo I’ve been on hold w customer support too long. When did you decide I should receive email bills? I prefer paper bc they don’t get lost in my email inbox. I now am 2 days late for my payment. Please assure me I won’t get dinged with a late payment fee.

• 
  Fez - Epicfail #DogeCoin #DogeCoinArmy (@epicfailfez) reported 17 minutes ago

  @Shawhelp 5 hours down and counting.... c'mon...

• 
  🇨🇦Rochelle🇨🇦😸⛾🦋🏒 (@roeteddy) reported 20 minutes ago

  @CBCAlerts @ShawInfo i will need to change companies if this merge happens because I never signed up for anything Roger's 😡😡😡

• 
  William Cowan (@wagcowan) reported 21 minutes ago

  @Shawhelp hi, my internet keeps dropping off my laptop. It drops off between 10-20 times per day. Can you help me please?