Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Pender Island, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	12 days ago
Sidney	E-mail	12 days ago
Sidney	E-mail	12 days ago
Sidney	Phone	2 months ago
Sidney	TV	3 months ago
Sidney	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Bill Perry (@Captnwilly) reported 15 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 24 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Laurel McIntyre (@laurelcmc) reported 29 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Steve (@swonder77) reported 36 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Doreen (@p39mom) reported 37 minutes ago from Pender Island, British Columbia

  @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

• 
  Steve (@swonder77) reported 43 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Doreen (@p39mom) reported 45 minutes ago from Pender Island, British Columbia

  @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guss75 (@packers75) reported 10 minutes ago

  @ShawInfo why’s my is cable and internet not working…fix it please

• 
  l.k.w (@heartembrace) reported 13 minutes ago

  We are a relatively new customer to Shaw. @Shawhelp once or twice a week we lose our internet tv connection. We never had these problems with @TELUS What is up with the constant loss of connection? And you drop signals too (separate issue).

• 
  D S (@AdultInDaRoom) reported 15 minutes ago

  In the last 18 months, internet reliability from @ShawInfo has been atrocious. Again, service is down!

• 
  CreamyGoodness (@Creamofduck) reported 18 minutes ago

  @Shawhelp service still being worked on ? my net is still pretty bad

• 
  Alan (@prosportsfan) reported 18 minutes ago

  I pay $135/mo for my internet. My XB6 modem is defective (it's louder than my PC under load). I offered to pay to upgrade the modem, only to be told I had to sign to a 2-yr contract to do so. What a joke. This is why people are going to Telus. Terrible. @ShawInfo @Shawhelp

• 
  Diane Fraser (@LaLune117) reported 20 minutes ago

  @Shawhelp how much longer is the outage in Edmonton going to last?

• 
  Stacy V (@averbrug) reported 24 minutes ago

  @ShawInfo The internet is still down in my area. How long is this supposed to last past the 6 am eta that was stated on your website?

• 
  Sidney Just (@feresignum) reported 28 minutes ago

  @Shawhelp @TELUSsupport are you going to send me plastic trash in the mail? If not, I’d be happy to be your customer and ditch Shaw over this. I’ll pay the early exit fee, you give me internet and don’t send me garbage. Deal?

• 
  ceationepic (@ceationepic1) reported 30 minutes ago

  @Shawhelp It’s a terrible customer service ? I have issue with blue curve ? I call customer service ,I am still waiting ! My internet have problem since 4 years they can’t fixed.I am always disconnected when I start using .pay over 150$ get terrible internet service it’s ridiculous

• 
  Leon Kisaragi (@DavisMoors) reported 31 minutes ago

  @Shawhelp 7pm and my service is still out this is poor waste of my phone data