Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Pender Island, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	12 days ago
Sidney	E-mail	12 days ago
Sidney	E-mail	13 days ago
Sidney	Phone	2 months ago
Sidney	TV	3 months ago
Sidney	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Steve (@swonder77) reported 2 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Bill Perry (@Captnwilly) reported 3 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 21 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Steve (@swonder77) reported 23 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 30 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Ian Foss (@IanGFoss) reported 31 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 33 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Doreen (@p39mom) reported 39 minutes ago from Pender Island, British Columbia

  @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

• 
  Laurel McIntyre (@laurelcmc) reported 41 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Christopher Woudstra (@ES_Studios) reported 42 minutes ago from Pender Island, British Columbia

  @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 43 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Doreen (@p39mom) reported 46 minutes ago from Pender Island, British Columbia

  @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

• 
  Jordan Borth (@jordanborth) reported 53 minutes ago from Ganges, British Columbia

  @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrew00654110) reported 19 seconds ago

  @staceybrotzel @Shawhelp @LukaszukAB if you really want to feel frustrated ask them to come out for a service call. "We can't do that because there's a reported outage in your area, so all service calls are automatically cancelled in the outage area".

• 
  Cliff Burton but not a Bassist (@bigdogred84) reported 31 seconds ago

  @Shawhelp my internet is all over the map. I keep having to reset my gateway. It'll work as normal anywhere from an hour, to a day or so, but then drops back down to single digit speeds. Seriously considering looking for a new provider. Shaw, you need to get your ducks in a row!

• 
  Rob Stone 🇨🇦 (@rgstone1) reported 3 minutes ago

  Hey @Shawhelp too bad there’s no retailers handling your services anymore. I can’t get through on the phone line and the live chat recommends I call in. Need to replace a satellite on the outside of the house. This is ridiculous

• 
  Nick Bobawsky (@NickBobawsky) reported 5 minutes ago

  Nothing worse than missing the genius of Larry David & Curb Your Enthusiasm because your @CraveCanada apps aren’t working properly. Got booted & can’t seem to login using service provider. Any advice @Shawhelp?

• 
  Rob Davies (@bsuns) reported 9 minutes ago

  @rgstone1 @Shawhelp The only real question is whether the problem is 'supply chain' or 'covid'.

• 
  Mike Gallagher (@MikeFxd) reported 10 minutes ago

  @Shawhelp internet down on 104th and 277 Maple Ridge

• 
  Mike Gallagher (@MikeFxd) reported 12 minutes ago

  @Shawhelp I have restarted all the network nodes still not coming up

• 
  Brad Smith (@brad23jordan23) reported 17 minutes ago

  @Shawhelp worst service. Can’t wait for Telus install.

• 
  Roaming H 💙🇨🇦 (@cortexuvula) reported 17 minutes ago

  @Shawhelp Internet outage in Kelowna?

• 
  stacey brotzel (@staceybrotzel) reported 20 minutes ago

  @Shawhelp @LukaszukAB There is indeed an outage. I have been in touch with your team…so have our neighbours. But third time in just over a week is not acceptable.