Shaw

Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pender Island, Capital Regional District, British Columbia 01/14/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney TV
CanadaSidney TV
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RealCanadabear Aj (@RealCanadabear) reported

    Returning unwanted gear back to @Shawhelp @ShawInfo via their method? Even after they receive the items before the 10-day limit they will have a collection agency send you a letter saying you owe them money. Why? because you didn't contact them with the Tracking number! #wtf

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • WestKelownian Gordon Swaters 🇺🇦 (@WestKelownian) reported

    @Shawhelp The option to "hide" unsubscribed channels on the guide on the Gateway HDPVR is malfunctioning. Tech support has updated, reset, and rebooted remotely (I've done a hard reboot too) many times but the problem persists. Worked fine until recently. Settings are correct!

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp what's going on with your blue curve tv? It keeps freezing and infreezing. Doesn't look like it's a channel issue.

  • spidey4444 RL (@spidey4444) reported

    @Shawhelp is there an internet outage around Coquitlam British Columbia? Internet doesn’t seem to want to connect!

  • MrWickDoe Real ones know (@MrWickDoe) reported

    @mgeist @FP_Champagne Minister of innovation. We need to know what innovation will come from the sale for the average customer that is already struggling to pay their bills? What innovation will the 4th wireless provider have when @ShawInfo didn’t even bid for spectrum knowing it will disadvantage dem

  • braindeadriotg1 braindeadriotgames (@braindeadriotg1) reported

    @ShawInfo @TreeCanada I hate your **** company

  • racing_flamingo db (@racing_flamingo) reported

    @Shawhelp two levels of service desk interactions and 45 minutes of being told to reset the modem I'm told it's a service outage in my neighborhood, and still nothing on your website. Looking forward #Telus in my neighborhood, and I never thought I'd say that.

  • SEBEssexGrl Sarah Burton (@SEBEssexGrl) reported

    @ShawInfo @Shawhelp - I hope you are now going to compensate businesses in the Heritage Pointe area. Down on Friday and down again today. Appalling service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”