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Shaw outages and service status in Pender Island, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Pender Island, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • The most recent signal from this area was received Apr 26, 9:35 PM EDT.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pender Island, British Columbia

The most recent Shaw outage reports came from the following cities: North Saanich, and Sidney.

CityProblem TypeReport Time
North Saanich Total Blackout 6 days ago
North Saanich Phone 10 days ago
Sidney Internet 1 month ago
Sidney E-mail 1 month ago
Sidney E-mail 1 month ago

Nearby cities with recent reports

North Saanich

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • swonder77
    Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • laurelcmc
    Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • p39mom
    Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • jordanborth
    Jordan Borth (@jordanborth) reported from Ganges, British Columbia

    @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

  • swonder77
    Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • IanGFoss
    Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • p39mom
    Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • ES_Studios
    Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • katinedmonton
    Kathryn Taylor (@katinedmonton) reported

    What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported

    @Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported

    WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

  • Geodude96
    Alex Snow (@Geodude96) reported

    @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did

  • bc_2030_vision
    bc_2027 (@bc_2030_vision) reported

    @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

  • UpriseEdmonton
    Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported

    @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

  • AeliusYar
    Nova (@AeliusYar) reported

    @Shawhelp is there an internet outage in douglasedale Calgary right now?

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.