Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Pender Island, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	13 days ago
Sidney	E-mail	13 days ago
Sidney	E-mail	13 days ago
Sidney	Phone	2 months ago
Sidney	TV	3 months ago
Sidney	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Steve (@swonder77) reported 7 seconds ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Doreen (@p39mom) reported 3 minutes ago from Pender Island, British Columbia

  @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

• 
  Bill Perry (@Captnwilly) reported 9 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Steve (@swonder77) reported 19 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Doreen (@p39mom) reported 47 minutes ago from Pender Island, British Columbia

  @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrea Bailey (@Areab1) reported 3 minutes ago

  @Shawhelp is the internet down in Calgary SE

• 
  Garbage Kitty’s emotional support plumber (@Be8myself) reported 4 minutes ago

  @Shawhelp For the 100th time my internet sucks ***. I had faster dial up Really frustrating

• 
  Will (@LurkingLogger) reported 6 minutes ago

  @Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus

• 
  Brent Bernas (@bubbaWpgRadio) reported 7 minutes ago

  @ShawInfo your wifi has been horrible for the last month. It goes out multiple times daily which is really bad for those working at home #dobetter

• 
  Real Robin Toupin (@RealRobinToupin) reported 7 minutes ago

  @Shawhelp Called in via web messenger. They don't have a solution yet...all good

• 
  Kathy Rafter🐾🇨🇦 (@kraftercrown) reported 10 minutes ago

  @Shawhelp had my email account 4 years. Today I have received in excess of 700 spam emails: different languages, nonsensical words, confirming fake subscriptions. Chat said I had to fix myself. There must be something you can do at source. I rarely got spam previously. HELP!

• 
  Tracy (@Kmama70) reported 14 minutes ago

  @Shawhelp I have checked the wifi, this started happening when the Olympics started, may be a heavy usage issue?

• 
  s (@shayrae_bae) reported 15 minutes ago

  Very disappointed in the customer service from @Shawhelp I have never had issues with cancelling services form Sasktel or Telus. Will definitely not be a returning customer

• 
  Bruce Cullen (@BACullenyyc) reported 16 minutes ago

  So. Over a day now without @Shawhelp fixing my Internet, TV, Wifi. Over 4h spent with live chat and a technician on the phone from Belize. They tried everything, “node” was down. Node is up, services still down. No physical technician for DAYS yet. I’ll be looking for a credit.

• 
  Phill Gascon (@Phill2theGascon) reported 21 minutes ago

  @ShawInfo It's worth noting when a customer leaves your company, you file a claim with a collections agency and automatically charge $500 before you get the package sent to you. You already got your devices, I can't comprehend why you choose to do this. Customer loss = get harassed?