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Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Pender Island, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

CityProblem TypeReport Time
Sidney Internet 12 days ago
Sidney E-mail 13 days ago
Sidney E-mail 13 days ago
Sidney Phone 2 months ago
Sidney TV 3 months ago
Sidney TV 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • swonder77
    Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • swonder77
    Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • p39mom
    Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • p39mom
    Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cartfullofcats
    🙀🛸 (@cartfullofcats) reported

    @Shawhelp how long is everything going to be down? This is ridiculous. It's bad enough we're getting ripped off, now we can't even work.

  • andreliem
    andreliem (@andreliem) reported

    @Shawhelp Haven't had internet now for a week due to an ongoing incident INC1205366?. Trying to just cancel my account now and your team still wants to charge me cancellation fees! What kind of service is this. Does this seem fair?

  • RyPrime
    Ryan (@RyPrime) reported

    @Shawhelp An agent said they had my email wrong on file so I never received a bill or was able to create an account to view my bill they said a payment was denied even though I had money in my account for it but no one reached out to let me know any of this now I have no internet

  • Anand_Sakhare_
    Anand Sakhare (@Anand_Sakhare_) reported

    @Shawhelp - Why is your customer service so crappy? Why do the agents have to ask for a “secure form” for every thing? I had to spend 30min+ on a small issue doing back and forth with the agent. Why is that? Why not make it simpler to get help for your low grade service?

  • renawoss
    Rena Woss (@renawoss) reported

    @Shawhelp what is Shaw Customer Service EMAIL ADDRESS? I can't find it anywhere!

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp hey is there a known issue where tv gets stuck.. and then picks up a good few min later? I have PVR shows where there are random mins of the show missing. I notice it happens while watching tv live too. It would freeze for a few mins before it skips to live again.

  • NathanLW
    Nathan West (@NathanLW) reported

    @Shawhelp the guide for my blue curve is very sluggish when scrolling through channels. I’ve rebooted the system but still same issue

  • Browner23K
    Browner (@Browner23K) reported

    @Shawhelp any issues with blue curve in SE Calgary? Box says an error 5 times and keep resetting.

  • SoniaPiano
    PianoForte (@SoniaPiano) reported

    OMG @Shawhelp 1hr & 21 minutes later, and you are now transferring me to my third agent. And my problem still not solved. We are so breaking up.

  • Gabbydiah
    Gert (@Gabbydiah) reported

    @Shawhelp the shaw guide has it showing a canucks game and recording the Canucks game but the game doesn't come on for 4 hours. Labeling issue?