Shaw Outage Report in Pender Island, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

Shaw signals over the past 24 hours, with local activity from Pender Island, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Pender Island, British Columbia

The most recent Shaw outage reports came from the following cities: North Saanich.

City	Problem Type	Report Time
North Saanich	TV	2 months ago
North Saanich	Phone	2 months ago

Community Discussion

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Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 3 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 6 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Bill Perry (@Captnwilly) reported 10 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Doreen (@p39mom) reported 13 minutes ago from Pender Island, British Columbia

  @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

• 
  Christopher Woudstra (@ES_Studios) reported 13 minutes ago from Pender Island, British Columbia

  @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 16 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Laurel McIntyre (@laurelcmc) reported 21 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 24 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Doreen (@p39mom) reported 33 minutes ago from Pender Island, British Columbia

  @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

• 
  Ian Foss (@IanGFoss) reported 35 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Steve (@swonder77) reported 46 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Steve (@swonder77) reported 52 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Jordan Borth (@jordanborth) reported 58 minutes ago from Ganges, British Columbia

  @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 2 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

• 
  Common Sense Politics Please (@laxbird) reported 2 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 2 minutes ago

  @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

• 
  Gail Eckert (@gaileckert) reported 4 minutes ago

  @Shawhelp reporting outage in River heights. Please advise status

• 
  CHC 16 (@CHCMike) reported 5 minutes ago

  @Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage

• 
  OC_2030 (@oc_2030_vision) reported 6 minutes ago

  @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes

• 
  OC_2030 (@oc_2030_vision) reported 8 minutes ago

  @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 9 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  OC_2030 (@oc_2030_vision) reported 12 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  D (@superdaddoo) reported 14 minutes ago

  @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

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