Shaw Outage Report in Pender Island, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
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| Sidney |
Internet | |
| Sidney |
Internet | |
| Sidney |
Internet | |
| Sidney |
TV | |
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vianne Bacchus
(@Vi_in_Van) reported
@Shawhelp I will not get in line again. I will not explain for the 10th time to a bot. Have someone ‘real’ call me at my home number to resolve YOUR TECHNICAL issue #shawhasnocustomerservice #shawhelpisnohelp @ShawInfo
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Matthew Fougere
(@eventbarters) reported
Youd think @shawinfo would be better at insuring that their employees are properly trained. I gave him many opportunities to come clean and be honest. He is a liar, I am sick of it. I know him from many phone calls, he is not a good person to help me and no one will because of it
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Johny
(@AngryJohny) reported
@Shawhelp why is your TV service so bad on sundays?! Every 30s it freezes or just goes blank. It’s awful
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That person
(@Albedofriend) reported
@Shawhelp You would think. But no. Is there a way to file for a formal complaint so I can ensure this will be resolved and I won't be punished because of it?
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Jeff Appler
(@jappler82) reported
@Shawhelp It isn’t even on part of my guide. No issue with SN4K and SN14K
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JACLYN LAROCHE
(@Jclynlrch) reported
@Shawhelp @ShawInfo internet outage panorama nw Calgary?? ETA?
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Matthew Fougere
(@eventbarters) reported
@shawinfo I called about my modem being set up wrong and when I called your support tech told me lies and I know they are lies and refused to help me. I owe you nothing I want you to make that collections agency stop calling me he yelled at me about it being a business account FU
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Ryan
(@avionicstree) reported
@snidclothing @Crackmacs @ShawInfo I switched my work phone back to Rogers as I found shaw mobile didn’t switch over to their partner networks very at all. I had a few sites that site just on the edge of the shaw network and I’d miss a lot of calls. My wife is still on shaw and it works great in town.
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Marty Chan
(@Marty_Chan) reported
Is there an outage in Edmonton? My internet is down. I’m in Forest Heights. @Shawhelp
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Sherry Tarasoff
(@sltarasoff) reported
@cityofsaskatoon I am interested to know how the City will deliver unrestricted free public wi-fi service to 1,500 residents without competing with established providers like @SaskTel or @ShawInfo.