Shaw

Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pender Island, Capital Regional District, British Columbia 12/18/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney TV

Community Discussion

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Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DJF008 David Faykosh (@DJF008) reported

    @ShawInfo having continual problems with picture and sound cutting in and out. Not happy with the service

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp It's not even that, your service department is so useless it's not worth paying them. They shouldn't have jobs. They sit there doing nothing keeping people on hold for almost an hour, and then look at the screen for 2 seconds to put them back on hold 'because they can't help'

  • dale_rempel Dale Rempel (@dale_rempel) reported

    @Shawhelp my TV box has no signal

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is horrible and I wouldn't recommend them to anyone.

  • BenKosciuk Ben Kosciuk (@BenKosciuk) reported

    @Shawhelp I ordered Shaw fibre gig + tv yesterday on the website and have received no confirmation email yet. Can someone help me?

  • SouthVanCanuck Jason🦅🇨🇦 (@SouthVanCanuck) reported

    @Shawhelp looking to reduce my cable bill for only something basic ish and sports channels/ wwe network

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Of all my years being forced to go with Shaw, I have never actually gotten a internet connection remotely close to what was advertised. If you live in an area where Shaw can gauge you, they will.

  • CarrieMcKinnon carrie mckinnon (@CarrieMcKinnon) reported

    It appears @Shawhelp in my area is having a worse day than i am #outage

  • Jodi_LV Jodi (@Jodi_LV) reported

    @Shawhelp having issues with internet dropping these last few days. Why??

  • lilspg Lil Spring (@lilspg) reported

    @Shawhelp hi. Need help with my blue curve tv on my iPad, called but on hold forever, please get back to me! Why do I always have to wait forever to talk to someone??