Shaw

Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pender Island, Capital Regional District, British Columbia 12/09/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • winnipegchris9 Chris Thiessen (@winnipegchris9) reported

    @Shawhelp im having an issue with a Shaw cable box

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp After an hour, service call finally booked 6 days from today. Service unavailable for approx 20% of the month, yet I'm expected to pay. I wonder how @TELUS would handle this situation

  • adolwyn Beth Allan (@adolwyn) reported

    @callunacarbon @Shawhelp Mine has been up and down allll day. And it goes down just long enough to be annoying, before coming back up. Even after a full modem/router reset.

  • cperciva Colin Percival (@cperciva) reported

    @Shawhelp Are you having issues in Maple Ridge? Our phones are unable to call anyone.

  • andyblackmore andy blackmore (@andyblackmore) reported

    @ShawInfo Spending an hr in Chat 'trying' to order a replacement remote control and not getting a resolution before I had to leave (remember this took an hr) is not my idea of good customer service. Suppose will try another day when I have an hr to waste....

  • Allausia Rosann Campbell (@Allausia) reported

    @Shawhelp are there any known service issues in Red Deer?

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp why does the account holder have to request a technician service call if your products are not working?

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp Someone else from my household called on for assistance, after the usual power cycle, check cables didn't resolve the problem, was told a service needs to be booked, but the account holder has to call to book. When it was suggested the tech call me direct, was told no.

  • perstephanie_ Steph Murray (@perstephanie_) reported

    @Shawhelp hi there! Any known issues in south Surrey/White Rock today? Been down about 20 mins now. Reset modem twice.

  • andrewds19 Andrew Stevenson (@andrewds19) reported

    @Shawhelp I spent hours on the phone already and had a technician visit. Shaw told me The only way to fix the problem is getting the pods. I’m not gonna pay more money or waste any more time on the phone to be told the same thing.