Shaw Outage Report in Pender Island, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
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 Sidney |
TV | |
| Sidney |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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K.S. Mac
(@Geognosis) reported
Nothing like getting harrassed by a foreign call centre that is clearly spoofing BC numbers. FIX IT, @ShawInfo. Seven calls in the past 40 minutes alone. There is a special place in Hell for scammers. Your anti-spam algorithms are NOT working.
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Suz Kantner
(@SuzKantner) reported
@Shawhelp - is the service down? I cannot log into MyShaw/Shaw.ca at all. Keeps saying "the site can't be reached/the connection was reset" no matter which way I try - on desktop, thru app, nada.
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DeanH ☀️
(@deanhartsook) reported
@Shawhelp is there an outage in Saskatoon? We have no service.
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LogicalJusticeKnight
(@logicalknight) reported
@Shawhelp Internet up and down since noon in new brighton, Calgary.
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Captain Morgan
(@MorganChelsea) reported
@Shawhelp Our outage isn’t even showing on your status page, and the “Good news! There aren’t any outages” message has been quite the slap in the face. Another part of town has techs working and they’ve only been out since this morning. What gives?
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Cormie
(@Cormie613) reported
@Shawhelp I’ve tried that every week since it happened, all they say is there’s an outage and then can’t do anything. Won’t send a tech or anything anymore
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Suz Kantner
(@SuzKantner) reported
@Shawhelp Managed to finally get thru on chat by going thru Shaw Home & got things resolved in terms of the MyShaw issue. Not sure what's up with the thing, but that seems to be ongoing, for many sites I know are compliant (Shaw included). Also seems to be an issue no matter
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Sue T
(@pieface2010) reported
@ShawInfo @Shawhelp my service set to disconnet Dec 25. Why are you billing me to Jan 6? Why are you not accredited by The Better Business Bureau?
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Sue T
(@pieface2010) reported
@Shawhelp my service set to disconnet Dec 25. Why are you billing me to Jan 6?
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Erat Perfect
(@erat_perfect) reported
**** off @Shawhelp I’m not downloading you stupid app just to change my network name FYI you customer support person was wrong, there is a workaround