Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Pender Island, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	8 days ago
Sidney	E-mail	8 days ago
Sidney	E-mail	8 days ago
Sidney	Phone	2 months ago
Sidney	TV	3 months ago
Sidney	TV	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Laurel McIntyre (@laurelcmc) reported 12 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 13 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Ian Foss (@IanGFoss) reported 14 minutes ago from Sidney, British Columbia

  Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

• 
  Doreen (@p39mom) reported 14 minutes ago from Pender Island, British Columbia

  @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 14 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 16 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Bill Perry (@Captnwilly) reported 17 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Christopher Woudstra (@ES_Studios) reported 36 minutes ago from Pender Island, British Columbia

  @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

• 
  Steve (@swonder77) reported 46 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Steve (@swonder77) reported 49 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 50 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Doreen (@p39mom) reported 54 minutes ago from Pender Island, British Columbia

  @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chantasy Alexis (@chantasyalexis) reported 4 minutes ago

  Anyone else’s @Shawhelp internet down in NWO?

• 
  Alvin Allard (@alallard) reported 4 minutes ago

  @Shawhelp I have Shaw Blue Curve and for the past several days, my service has been dropping audio on most channels, what's going on? I switched to Shaw because my previous provider had bad service and even worse customer support! BTW, we are in Stonewall

• 
  yxe Outages (@yxeoutages) reported 5 minutes ago

  @Shawhelp Is there an outage in the Wildwood area of Saskatoon?

• 
  trevor boller (@TrevorBoller) reported 5 minutes ago

  @Shawhelp It’s not an expert problem when you have a nationwide problem

• 
  Terry Bunio (he/him) (@TBunio) reported 11 minutes ago

  @Shawhelp Appreciate the response. Your customer service rocks!

• 
  Marissa Andrea Sellmer (@MarissaSellmer) reported 15 minutes ago

  I have been told to go back and forth and the store that took my deposit will not phone me back or answer my phone calls. Someone needs to refund me. This is disgusting service from such a large well known company. @ShawInfo @ShopGTC

• 
  mat x (@macvfx) reported 17 minutes ago

  Hey @Shawhelp please fix! During the great heat dome incident grandma was taken to the hospital. Alive but barely. Now in a home. We transferred phone line to cell. But instead of $0 it is costing her $30/month. Hate to complain but we talked to someone to fix in Oct. Not fixed!

• 
  Graf (@grafenauer) reported 18 minutes ago

  @shawhelp I’m having issues with my router. West St. Paul area. Consistently flashing orange. Tried unplugging from AC power and unplugging Coax no success with either, what’s the next step?

• 
  Vince (@in_Vince_ible18) reported 21 minutes ago from Williams Lake, British Columbia

  So it’s pretty much lock down again and @Shawhelp wifi is consistently dropping. And yes I’ve turned it off and back on again.

• 
  Bruce Taylor (@brucedtaylor59) reported 21 minutes ago

  @Shawhelp I’m seeing a constant Audio drop on CTV daily with occasional picture drop , I’m X cable tech 33 yrs these types of issues would be on the top of list to resolve