Shaw

Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pender Island, Capital Regional District, British Columbia 12/29/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney TV
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • writtenbykristi writtenbykristi (@writtenbykristi) reported

    @Shawhelp Dude....this is ridiculous. Shaw called ME BACK and I've been waiting 40 minutes now. This is the WORST customer service I've ever experienced. Disgusting. Why don't you pass that on to your management instead of sending generic tweets to me. @ShawInfo

  • Randomwoman10 Amber Cannon (@Randomwoman10) reported

    @Shawhelp any idea when service will be restored in #yyc Down for 3 1/2 hours now.

  • juniordog ClintHollinger (@juniordog) reported

    My 70 year old uncle called me again today to ask if there anything going on with @Shawhelp services. I have not worked for Shaw for over 15 years but here I am on hold for over 20 minutes trying to get him help. #shawcable #help

  • Nabbitzz Nabbitz (@Nabbitzz) reported

    @Shawhelp are there any internet disruptions happening in Burnaby? I've been having issues with my connection since last night.

  • SharylJansPhoto Sharyl Jans (@SharylJansPhoto) reported

    @ShawInfo I just want to tell you that your website for online shopping and searching for plan options sucks! I find nothing but go into a store. What’s the point of your website? I just want info on internet only. Your cable is getting way overpriced!

  • donnasmith915 Donna Smith (@donnasmith915) reported

    @Shawhelp Is there a problem with pods in southern BC? They were working earlier today.

  • CrazySteveC Steve (@CrazySteveC) reported

    Fix your ******* services or give a ******* refund @Shawhelp

  • SueSchulmeister Susan Schulmeister (@SueSchulmeister) reported

    @Shawhelp Can you confirm outage on 800 Ranch Estates Place NW, Calgary along with expected time to resolve?

  • writtenbykristi writtenbykristi (@writtenbykristi) reported

    @Shawhelp Why even have the callback feature if you're not there when you call back. 20 minutes later.. 😴😴😴 We pay enough for service but there no real service here is there?

  • GrazCatering 🇮🇹🇨🇦Graziano's Catering (@GrazCatering) reported

    Has anyone else had issues with @ShawInfo TV today?