Shaw

Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pender Island, Capital Regional District, British Columbia 07/09/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney and Pender Island.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney TV
CanadaSidney TV
CanadaSidney TV
CanadaSidney TV
CanadaPender Island E-mail
CanadaSidney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • jordanborth Jordan Borth (@jordanborth) reported from Ganges, British Columbia

    @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • blo_J J (@blo_J) reported

    @Shawhelp hi! We have no internet but the site says no outage in Winnipeg.

  • trxc1963 Susan Lawson (@trxc1963) reported

    @Shawhelp how can I get help with email connection, please? Your chatbot doesn’t understand and I can’t log on because I’m not the account holder. I’m out of the country.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp plus @RogersHelps I miss you guys 😭 @TELUSsupport doesn’t know how to provide home service they only how to piss people off

  • MikeKHewitt Michael K. Hewitt (@MikeKHewitt) reported

    @Shawhelp what is the outage in Kelowna? Its been down for several hours now. Everytime I try to get info I get run in circles.

  • RichardOtt60 Richard (@RichardOtt60) reported

    @Shawhelp I have 2 transcripts with what the reps told me and when I logged in today to change the plan it was denied, not the best customer service for a long time customer.

  • opiatedforty9 Steve 🇨🇦 (@opiatedforty9) reported

    @Shawhelp The app keeps telling me to sign in. I sign in, and it takes me right back to the sign in page. Fix this @RogersHelps

  • opiatedforty9 Steve 🇨🇦 (@opiatedforty9) reported

    @Rogers @RogersHelps @Shawhelp I can't sign into my apps. A little help please

  • jiwungb skankhunt (@jiwungb) reported

    @Shawhelp No internet, been resetting for 100th time. Technician available in 4 days, total internet blackout soon as I'm about to go over my mobile data cap. Please provide help ASAP!

  • rocko_ca Trev (@rocko_ca) reported

    In Nanaimo watching the @BlueJays vs @Yankees and it cuts out ? @Shawhelp . Wtf is up ? #bluejays #mlb #Canada

  • rachelrutledg16 rachel rutledge (@rachelrutledg16) reported

    @Shawhelp help internet keeps going off and on