Shaw Outage Report in Pender Island, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Sidney |
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| Sidney |
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| Sidney |
Phone | |
| Sidney |
TV | |
| Sidney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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JW
(@mobile23) reported
@Shawhelp Thanks. I will call in next week to cancel then as the service (speed) is kinda bad
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Ekzahyl Gaming
(@ekzahyl) reported
@Shawhelp It's not even that, your service department is so useless it's not worth paying them. They shouldn't have jobs. They sit there doing nothing keeping people on hold for almost an hour, and then look at the screen for 2 seconds to put them back on hold 'because they can't help'
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Niki
(@TheOtherNiki) reported
@Shawhelp Your callback service is broken (has been all week). Asks if you want a callback, says wait time is (ie. 60 minutes). When you approve the callback and hang up, it calls you back immediately, says you're now #1 in the queue, but still makes you wait on hold for an hour.
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(@zanthepusss) reported
@Shawhelp is there a outage in Calgary right now?
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McJordan
(@jordanschell86) reported
@Shawhelp yes and it's been doing it since the service outage last week
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Egg
(@AndisonSullivan) reported
@Shawhelp Why has Shaw never delivered speeds even remotely close to what was advertised? I've used this service in multiple locations in my area but it's always been the same. Shaw is incapable of providing those speeds and they'll do everything they can to blame the slow connection on u
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Egg
(@AndisonSullivan) reported
@Shawhelp Internet terrible and always has been. Why does Shaw seem so hellbent on pushing out any competition so they can jack up prices and rip of Canadians?
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Ciaara
(@CiaaraC) reported
@Shawhelp Leduc business service has been intermittent for 2hrs now and it is impossible to get any work done! What's going on??
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Ekzahyl Gaming
(@ekzahyl) reported
@Shawhelp It's kinda hard with limited data and internet that doesn't work. Calling support and waiting for a call back, and then having them call back to leave you on hold for 40 minutes kind of defeats the purpose. The help line is worse than useless and this just seems like a ploy 1/2
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Ed Whittingham
(@EdWhittingham) reported
@Shawhelp Been there, done that, you sent out same contractor for the 4th time who can't fix the actual problem - the neighbourhood line.