Shaw

Shaw Outage in Pender Island, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in Pender Island, British Columbia

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in Pender Island and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in Pender Island, Capital Regional District, British Columbia 08/18/2022 07:50

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Most Reported Problems:

  • Internet 57.53% Internet
  • Total Blackout 12.28% Total Blackout
  • TV 12.20% TV
  • Wi-fi 10.82% Wi-fi
  • E-mail 5.10% E-mail
  • Phone 2.07% Phone

Shaw Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent outage reports and issues originated from Ganges and Sidney.

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CanadaSidney Internet
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Shaw in Pender Island, British Columbia Comments

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Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:
  • jordanborth Jordan Borth (@jordanborth) reported from Ganges, British Columbia

    @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • KerryThomason10 Kerry Thomason (@KerryThomason10) reported

    @Shawhelp I've done this. I've selected a show scheduled to record, but there is no word CANCEL on the screen of my phone. No option to cancel is visible. Only more info is visible, click on that, no cancel option there either. The word CANCEL is not there.

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp is there issues on certain channels? Pixelating on various channels but not continuously.

  • overseaskate dxbyoung (@overseaskate) reported

    @ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.

  • KerryThomason10 Kerry Thomason (@KerryThomason10) reported

    @Shawhelp This is about deleting RECORDED shows on App. I need info on how to CANCEL shows scheduled to record. See no option offered to cancel when I look at my Scheduled recordings. Thanks.

  • Just2AvoidCrap Jack Jump (@Just2AvoidCrap) reported

    @Shawhelp That's not my question. If I move out of a Shaw Mobile eligible area (for example, move from Vancouver to Squamish), will SHAW cancel my service?

  • happiebean Michelle (@happiebean) reported

    @Shawhelp 3rd day of my intent losing connection randomly and modem randomly restarting and its effecting my work. Please help.

  • Just2AvoidCrap Jack Jump (@Just2AvoidCrap) reported

    @Shawhelp if I lived in one of the areas worthy of being eligible for Shaw Mobile and became a mobile customer, then later moved to an area not considered important enough, would you cancel/close my Mobile account?

  • jonwrathall Jon W (@jonwrathall) reported

    @Shawhelp anyone else having internet problems I. #Tuscany #yyc ?

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @ShawInfo @TELUS I'm paying the full bill off in any case but note to @ShawInfo - all those services I'm paying for right now will go bye-bye - and I will make it a point for others to know where the #ShawTV personal service is going. #YEG I am NOT happy.

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @ShawInfo Telus anyone? Our bldg just got new @TELUS fibre installed and @ShawInfo is starting to take advantage of their customer base. News. We can still leave. Two days short of when they know I pay accordingly? Not acceptable. #YEG #YYC No personal customer service is not acceptable.