Shaw

Shaw Outage Report in Pender Island, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pender Island, Capital Regional District, British Columbia 01/23/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney TV
CanadaSidney TV
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail
CanadaSidney E-mail

Community Discussion

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Shaw Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    Sounds like @ShawInfo @Shawhelp is having TONS of problems in AB c’mon!! #yyc

  • brettvo Brett Vo (@brettvo) reported

    @Shawhelp good morning, are there any outages in new west? My internet is down. Help?

  • LoloPino Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported

    @Shawhelp theinternet has been super unstable all day in the #beltline #yyc (yes I restarted my router). I also checked with a friend in the area and having the same issue

  • jokinwitmylife _jokinwitmylife_keepitreal_ (@jokinwitmylife) reported

    @Shawhelp Hey Shaw 🖕🖕🖕🖕 thanks for making me look like a lair to my daughter saying I was gonna play video game with her but our Shaw is down & has been for 2 ******* hours. I work construction 6 - 6 this is bullshit what I **** do I pay yous for. I'm never coming back to Shaw.

  • hifromada Ada (@hifromada) reported

    @Shawhelp is there an outage in Altadore. I’m handing a hard time navigating your website on my phone at the dog park. My neighbour said she is having internet issues too

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Gotta love that regular 120ms ping and 3mbs Shaw provides.. Just terrible :/ I wish I could switch to another provider sooner but until then I'm just going to drive home the point that Shaw is a terrible choice.

  • WaterSHEDLab Dr Dan Shugar (@WaterSHEDLab) reported

    @Shawhelp Says fixed and www worked for a bit this morning but so slow it’s unusable. Friends in neighbourhood (also w/ shaw) reporting same. Speed test is very bad.

  • GeeseAreAwesome Jacob Bessette (@GeeseAreAwesome) reported

    @Shawhelp internet outage in Edmonton, Alberta. Don't think I'm the only one.

  • ShawnaMcLiesh Shawanabe (@ShawnaMcLiesh) reported

    @Shawhelp help! I have no internet, TV or webmail!

  • MrMrBug Alex D (@MrMrBug) reported

    @Shawhelp I had a service call booked between 9-11 and they didn’t show up. Where can I get a status update?