Shaw Outage Report in Pender Island, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (57%)
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TV (16%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lianne Krüger @iFamilyHistory
(@liannekruger) reported
@Shawhelp is the internet down for #RedDeer ?
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TheRandomTrader
(@theRandomTrader) reported
@Shawhelp Internet is down in New Brighton Calgary. Any ETA on when we can expect things back up again?
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Lisa Stowe
(@lisastowe) reported
@Shawhelp is there an outage in Silver Springs? My internet is not working.
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Jerry Lee
(@Ljw1215china) reported
@Shawhelp Calgary downtown is not working
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Jake
(@failb8) reported
Not really sure why but @ShawInfo’s “plug and play” modems aren’t really as advertised. Received an upgrade for mine today, plugged it in, followed instructions. Modem has rebooted twice now after completing setup (no software updates according to lights) and speed is horrible.
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rcatley
(@rcatley) reported
@shawhelp Been on hold for 40 minutes and in a chat for more than 30 because the tech never showed up. After 20 yrs, time to call Telus?
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Chris Hall
(@ChrisGrantHall) reported
@Shawhelp So wow. When did you start installing network hardware to business customers that you refuse to allow the customer any control over the equipment? Decades supporting networks in 25+ countries globally and this is new. Will have to urge all clients to avoid Shaw.
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Jordyn 👽
(@Jordynn_) reported
@Shawhelp service in SE Calgary is down apparently. That's what an agent told me over chat because my services aren't working...
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Nicola Wright
(@NicaNessun) reported
@shawhelp My internet is down. My modem is blinking orange. How do I fix this?
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Maysy Man 🇨🇦
(@MaysyMan) reported
@Shawhelp Restarted the device and now it’s 1 minute slow