Shaw Outage Report in Pender Island, Capital Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Shaw
Shaw is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
TV | |
| Sidney |
TV | |
| Sidney |
TV | |
| Sidney |
Internet | |
| Sidney |
Total Blackout | |
| Sidney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Jordan Borth
(@jordanborth) reported
from
Ganges, British Columbia
@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Todd
(@ToddSaskatoon) reported
@Shawhelp No worries. I finally got the issue resolved. I don't blame the CSR's and I'm never rude to them. It's your bosses I'd like to yell at. ;-)
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Boogie
(@bg011979) reported
@Shawhelp Hi, internet is still down in Langley on 216th, close to the airport.
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DC
(@dcsp66) reported
@Shawhelp @ShawInfo 2 days of messaging with Shaw system techs and I am getting no where. I pay for 300mbs internet and I am getting some very slow speeds. Latest speed test. 1.8mbs. Unusable!! I had better internet when I used a dialup modem back in the day!
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Blaze
(@Johnnie_Balls) reported
@Shawhelp internet and cable down in langford v9b0g8
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Eric Armitage
(@ArmisArmy) reported
@Shawhelp Argh. Just wanted to speak to a human so I didn't have to type out the answers to the multitude of questions over chat. Scheduled 2 callbacks so that they would be "ready" to speak to me but had to hang up after 20+ mins of being on hold both times when THEY called me.
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Adi lally
(@adifood1234) reported
@Shawhelp Ngl but Shaw also has one of the most nicest techs and customer service reps always willing to help! And the best home phone service to I hope they will have a feature after talking with a rep to leave a feedback. !!
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Kiwi
(@kiwigummy) reported
@Shawhelp is there any outage in AB? Internet has been on and off whole day
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dave
(@bourbondave_ca) reported
@Shawhelp is there an outage in the Highlands (just outside Victoria). We’ve got no TV or internet but nothing is listed on your support page.
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Todd
(@ToddSaskatoon) reported
It takes forever to resolve an issue with @Shawhelp via chat. I feel sorry for all the CSR's that have to handle probably a couple dozen customers at one time. So far I'm 15 minutes in and may / may not have verified my identity yet.
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carrie mckinnon
(@CarrieMcKinnon) reported
@Shawhelp Sent you a pm....all my services are down.