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Telus

Telus Outage Report in Lac la Biche County, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Lac la Biche County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lac la Biche County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lac la Biche County, Alberta

Latest outage, problems and issue reports in Lac la Biche County and nearby locations:

  • 881411
    Chris Best (@881411) reported from Lac la Biche County, Alberta

    @GouletCathy @TELUS That is our same experience in Lac La Biche area. #Telus’ advertising and service capabilities are often at odds

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Telus is in 4th place only because people in Alberta never heard of the CCTS.

  • rthexton
    Rachel Thexton (@rthexton) reported

    @virginmobilecan @TELUS Infuriating that when you need help, the public kiosks can ONLY SELL but never help once you are a customer. Once you are a customer, you are no longer a priority for in-person service.

  • faffymomma
    Faffymomma (@faffymomma) reported

    @Fraserhealth Got through to phone line and was told its the same system general public has. Told to wait till late night. This a Bonnie henry fail. No planning. No organization. Telus is the worst choice. Ppl are panicking and DBH adds more stress today.

  • craigbaikie1
    Baikie (@craigbaikie1) reported

    Oh How I love @TELUS NOT. A complete cluster with the tech support for our tv. Gliching, then telus cancel account, now no sound and other boxes domt work..

  • JasonPearson27
    Jason Pearson (@JasonPearson27) reported

    Hey @TELUSsupport @TELUS does every SmartHub or Wi-Fi box you supply slow right down after a few months use? I can’t even load a god damn video on my phone anymore while I’m connected to the absolute disgrace you guys call internet. Figure. It. Out.

  • AB_LaserRehab
    AB LaserRehab Centre (@AB_LaserRehab) reported

    @TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔

  • Kellzprimer018
    Kellz Primer (@Kellzprimer018) reported

    @DrDraix29 @Seclusionmp99 Shaw is garbage. Switch to Telus

  • joannealisonfox
    Joanne Fox (@joannealisonfox) reported

    @TELUSsupport followed the steps on the Telus site, and installed the SpeedTest app - which shows download at only 1.7Mbps. This is not enough to support Zoom teaching that I need to do this evening.

  • HarjParmar
    Harj Parmar (@HarjParmar) reported

    @TELUS worst service experience! Switched from shaw and have regretted it since! Have had nothing but problems with my internet,TV & security and when you call in for service, you get put on hold for an hour just to have some "tech" ask you to unplug and plug in your router.

  • terrykhoyt1
    Bubble Tey (@terrykhoyt1) reported

    @RaeGun2k Mobile? I've been having geographic (downtown specific, okay elsewhere on peninsula) problems with telus. Turning off 5G autoconnect seemed to fix it, although Telus doesn't have 5G coverage in Halifax yet 🤷