Telus outages and service status in Lac la Biche County, Alberta

Problems in the last 24 hours in Lac la Biche County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lac la Biche County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Lac la Biche County, Alberta

Latest outage, problems and issue reports in Lac la Biche County and nearby locations:

• 
  Chris Best (@881411) reported 31 minutes ago from Lac la Biche County, Alberta

  @GouletCathy @TELUS That is our same experience in Lac La Biche area. #Telus’ advertising and service capabilities are often at odds

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Briggens (@mrbriggens) reported 6 minutes ago

  @Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.

• 
  Claire Rattée (@ClaireRattee) reported 10 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

• 
  Left Coast Leafs Podcast (@LeftCoastLeafs) reported 12 minutes ago

  The other day I had a prickly exchange with a Rogers Wireless phone rep. A couple days later I was renegotiating my Telus Optik TV terms. They dropped a ice promo on me if I switched my mobile over. In the back of my mind I was, **** Rogers man. Sign me up.

• 
  Uptimus (@UptimusApp) reported 13 minutes ago

  Aug 10 at 15:34 UTC: Telus website incident update. Recovery monitoring was interrupted again as community reports of outages and slow performance returned. Status is now investigating.

• 
  Helgrim (@Bonemantle) reported 13 minutes ago

  @VanIsleInvestor I figure I can make back the extra $100/month I lost in the dividend cut by cancelling my internet Telus internet service and land line and going with JUTE and VOIP. I will have to pay an extra $150 in cancellation fees but will make over $1000 in savings for the rest of the year.

• 
  Andy Yan | @ayan604.bsky.social (@Ayan604) reported 14 minutes ago

  I am not a @telus @TELUSsupport customer and my mobile has been on the @CRTCeng Canada's National Do Not Call List since 2014 ...yet I still got a phone call.

• 
  ICE CANADA (@BenDaws22753025) reported 14 minutes ago

  @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 16 minutes ago

  @TELUS Thankfully the person I did finally get through to was able to help get everything fixed. Still think there’s some serious lapses in customer service though, even something as simple as a “hey, your 2 year agreement is coming to an end” email would have prevented this mess…

• 
  BigKekwithCheese (@BigKekwith) reported 17 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus can't help you with the sand in your mangina. go cry on blusesky

• 
  Aeyo (@Aeyorl) reported 17 minutes ago

  @Zahra_szn For real Telus ai Crowdgen Some much platform I knew since 2021 But to get someone outside was the issue Telus was even recruiting Nigerians back that Personal I think it’s this wave of web3 guy that pivoted honestly People giving accounts to Nigerians Dey ran it like agency