Telus Outage Report in Lac la Biche County, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Lac la Biche County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lac la Biche County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 26: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lac la Biche County, Alberta

Latest outage, problems and issue reports in Lac la Biche County and nearby locations:

• Chris Best (@881411) reported 3 minutes ago from Lac la Biche County, Alberta

  @GouletCathy @TELUS That is our same experience in Lac La Biche area. #Telus’ advertising and service capabilities are often at odds

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Brenda Slomka (she/her) (@brenda_slomka) reported 5 minutes ago

  all right. best mobile customer service in Canada right now. I was with @TELUS for years and had great experience. Had to change & they connected me to @koodo and it’s horrible to find any way to actually talk to someone. I want to feel like I’m not throwing my $ away. And go!

• Tanya S. (@TanyaSedlacek) reported 6 minutes ago

  @PaulDoroshenko @TELUS Yes that’s extremely high. We switched to Telus cuz Shaw was terrible when covid hit & everyone started working from home. Telus was much better. You might regret moving to Shaw. I suggest what others said…call Shaw get quote then share with Telus…they’ll lower to keep you.

• Hammer (@hammer_247) reported 8 minutes ago

  Wow. Has anyone tried to get through to Telus for services or issues? What a garbage system. You’d think they would be a little more user friendly or want to help. Haha. Nope. @TELUSint #garbagegarbage

• Lolo Avalon (@lolo_avalon) reported 11 minutes ago

  Anybody having consistently weird connectivity issues today? Having to restart my phone, apps don't work, very glitchy 🤔#Connectivity @apple @TELUS

• TanyaK (@TaLoKend) reported 15 minutes ago

  @TELUS Ugh. Can you just put a streaming package together for us? Why break it down this way. Keep going, I’m so close to canceling my service with you. FRUSTRATING!

• Saad S (@imSaadSyed) reported 15 minutes ago

  @TELUS pretty disappointed in the run around today. I have an install today that was confirmed. It's been 2 hours passed the alloted time and no communication how much longer it'll be. your customer service team can't find the order....I have confirmation. Unbelievable!!!

• TELUS Support (@TELUSsupport) reported 19 minutes ago

  @ardalanme Hi Ardy! You are receiving this email because you are subscribed to TELUS Online Security within your account. The email is only advising you to activate the service. Please call us at 1-888-811-2323 to remove the feature and you will stop receiving these emails. Thank you!

• Trashy McOiltrash (@TrashMcOiltrash) reported 20 minutes ago

  Nice play @TELUS your reduced speed unlimited data when I go over my data plan is enraging. Why? Well, its not consistently slow, its sometimes very fast. It sometimes doesn’t work at all. Did you guys hire psychologists to make this as painful as possible to sell more?

• Derek Jackson (@CelticJackson) reported 23 minutes ago

  @TELUSsupport I thought this was private. I resorted to a Twitter DM because I was getting nowhere with the Telus support webpage, My TELUS or the digital assistant. It's only a few dollars, so I'd rather not spend hours.

• Clint (@cyanchula) reported 27 minutes ago

  @TELUS you really ought do something about your door to door marketing staff. The response to “I don’t have time to talk to you” should never be “it’ll only take 2 seconds” that’s how you get a door slammed on your face, not how you make a sale.