Telus Outage Report in Leduc, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Leduc, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Leduc and Devon.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Harmony (@Coffee_Baileys) reported from Edmonton, Alberta
@mental_gas @TELUS Yup, Chad for me too today. 7 times in 5 hours. It’s actually a slow day.
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Dαяι-ι 👑 (@_AlmostHome) reported from Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
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Eric Petersen (@ericpet) reported from Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
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Harmony (@Coffee_Baileys) reported from Edmonton, Alberta
@Saucy_Napkin Maybe you could help TELUS do something about these insane international calls going to everyone’s cell phones
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
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Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta
Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta
Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂
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Iron Ball Marketing (@ironballmarket) reported from Edmonton, Alberta
@TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency
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Michele (@Fairyswirls) reported from Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
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Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
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Big Mama E🦒 (@erinsterrr) reported from Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
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Andre (@YegAndre) reported from Edmonton, Alberta
@TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!
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Vance Avery (@vanceavery) reported from Edmonton, Alberta
@TELUSsupport @TELUS have lost my phone service!
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Aimee MacCallum (@AimeeMaccallum) reported from Edmonton, Alberta
@TELUS @WEMovement Hey @TELUS I’m kinda done with continuing to pay for a service I’m not receiving. The only person kicked off my zoom meeting twice. Can’t refresh my email. Making it really difficult to work from home #horribleinternet #evenworstservice #onholdforhours
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
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Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta
@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported from Edmonton, Alberta
@TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....
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Lyn Sonnenberg 🇨🇦 (@lynsonnenberg) reported from Edmonton, Alberta
@e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).
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Habanerogal (@habanerogal) reported from Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Hirsch (@traceyinvanc) reported
@JoninaKirton Your provider (TELUS, Shaw, etc.) may have a broader call blocking feature if you look on their website and log into your account. I stumbled on it for my TELUS cell phone..the feature is called Call Control...and never get those calls anymore. It's such a relief.
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Elizabeth Specht (@Spechtacular_ca) reported
@TELUS your customer service is deplorable. Unless you can fix our issues tonight, which some nice person in the Philippines was about to do, and yesterday in Guatemala - b/4 you cut us off, we are gone. Internet, email, TV, security. #worstservice #dobetter
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MichaelJames🍁 (@bassvoxdood) reported
@TELUS faceless corporation that charges too much for your ****** service. oh but the animals are cute. #telussucks
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Kaye (@kaye_yuki) reported
@teesang Does Telus support Apple watches?
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bren (@kiaora24) reported
@TELUSsupport Not very happy with the customer service as no one has gotten back to me regarding me purchasing a new phone from work (EPP) I’m a long time customer thru Telus.
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NVCPrairieBoy (@NVCPrairieBoy) reported
@NYVRgal @TELUSsupport So I’m actually in IT. The quickest fix is to reboot both your modem (in fact unplug it wait 10 secs then plug in and power on. Same with laptop.) if that does help then Telus will need to troubleshoot with you.
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Algis Akstinas (@AlsoKnownAs_AA) reported
TELUS seems to worry about the cost and solution of serving wholesale partners. Let's make a deal @TELUS. @dotmobileapp will assume implementation and cost as a public cloud based Full #MVNO & #MVNE. In fact that's what we've proposed all along. Multiple birds with one stone.
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Commissioner Miner (@fanCRTCProfling) reported
@taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.
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David (@FalsePositive18) reported
@TELUS I’ve been fighting with you guys for almost 2 years. 2 years of constant dropped internet. Of bad TV reception. Only to have Daniel from Loyalty write me off and refuse to talk to me about a very obvious need for a billing adjustment. I’m going back to Shaw when my contact is up
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🦋 (@nrinoo) reported
The idk if it’s fake @telus or not but they calling me about a promotion. They called me 4 times today with 18665582273 number. But they never leave a voicemail 😭.