Telus Outage Report in Leduc, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Leduc, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and Leduc.
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Internet | ||
Total Blackout | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta
Ummmm my tv signal is now lost?!! Wtf Telus
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Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta
@DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta
@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.
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socially_awkward (@David_Yeh) reported from Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Chris Dingman (@dingdish) reported from Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta
@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Ricky Mitchell (@mitchell_ricky) reported from Edmonton, Alberta
@SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.
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Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta
Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
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Terry Balaban (@KitasGrandpa) reported from Calmar, Alberta
@TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
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Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta
****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta
@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
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Oiler Guy Steve (@Costello_stats) reported from Edmonton, Alberta
@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP
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Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta
@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Tony Hornung (@cdnantman) reported from Edmonton, Alberta
$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Austen (@HaligonianRob) reported
@TELUS @FriendlyFuture It'd be great if the cell network was reliable right now through out Halifax, but I guess hardly anyone is able to use wifi right now.
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🧶🏃♀️jewelsbykp (@JewelsbyKP) reported
@LauraORourke My Telus phone has 3 bars, my Koodo phone has 1 bar…. They’re the same network?!?!?
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Ardi📈🦄 (@Ardi_Iranmanesh) reported
@TELUS What the hell is going on - No service all day. #fiona #Halifax
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Tweets by Michael (@mikeandcheeeese) reported
Any update from @telus on when cell service will be restored following Hurricane Fiona?
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Shannon (@wasootch) reported
@chriswtburke @BushelsPerAcre Gross. My sister had a bunch of downed evergreen trees & leaking windows & door. Not sure on my mom as Telus is down. I actually can’t get hold of my sister now because of Telus. My dad’s ok, but no power.
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Shanan Spencer-Brown (@ShananSB) reported
@pwbarron @TELUS To clarify, you should text the word DONATE to 41010 to donate $20. Thanks for the support!
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Commissioner Miner (@fanCRTCProfling) reported
Can't pay your #Telus bill online due to #CRTC service outages in your area? No problem! Call in and use your credit card and pay 1.5% extra for the privilege of paying your bill on time during an outage.
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TELUS (@TELUS) reported
@FriendlyFuture You can also support relief efforts by texting DONATE 41010 to donate $20 to the TELUS @FriendlyFuture. If there are any other updates to share, we’ll add them to this thread. #HurricaneFiona
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Formerly Stephanie (@abominablyawsm) reported
I'm only getting sporadic network access on my phone so if anyone tries to contact me - I'm alive, Telus is just hungover
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ryan (@ryancrooks1) reported
@19BAM91 @TELUS @Telus I don't think the CRTC approved this yet so WTF ARE YOU NOTIFYING PEOPLE?