Telus Outage in Leduc, Alberta

@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

anyone else’s telus phone and Internet not working?

Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

@TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

@m_belenky @TELUS There’s a outage in western Canada

@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

@TELUS Links are broken? Everything returning and server error. Is the site down?

@StrategicThghts @TELUS @Shawhelp I tried self install once with a new 4K box. Failed miserably and needed an on-site service call.

@TELUS my dn setting isn’t working on my router please help

@LoveElizabest @iristel Same here. Threatening arrest if I don't press 1 to speak with an agent. I managed to stop the calls using Call Control with Telus. It's a fee service and a caller has to press a randomly generated number from 1 to 9 to complete their call. No more robo calls! :)

@TELUS said I must switch to fibre optic as they won’t support if problems with copper wires. Today their AI call asked if I’d like to do the install myself with virtual support. Imagine they’d have me climb pole and string cable. #bcpoli @ShawInfo

@Telus said I must switch to fibre optic as they won’t support if problems with copper wires. Today AI call asked if I’d like to do the install myself with virtual support. Imagine they’d have me climb poll and string cable. #bcpoli @ShawInfo

@TELUS OK so I can save $1530 on a phone?? How much is this phone worth? I've never spent more than $300 for a phone.

How am I going to watch yellowstone when I can't find paramount on @TELUS .. help!

Teus files that, Yes, they will gladly pay. lol ever see Telus happily want to pay a cost award? For garbage? No? Me either.

@scowlyguy This is our truck trying to maintain a constant data network connection. When it's on the road it relies on Telus or Rogers, when it's back "at home" it relies on our in-house WiFi. But, even then, it still monitors Telus and Rogers in case WiFi goes down. ....