Telus Outage Report in Brampton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brampton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Brampton, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Mississauga, Brampton and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brampton, Ontario
Latest outage, problems and issue reports in Brampton and nearby locations:
-
ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
-
John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
-
-
(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
-
Matthew Gamble
(@mgamble) reported
from
Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
-
🖤Rachel Santos🖤
(@queensantos1984) reported
from
Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
-
ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟
(@shurmanator) reported
from
Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
-
Mayssia (May) Elajami - Toronto Lawyer
(@Mayssia) reported
from
Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
-
BramaleaDD
(@BramaleaDD) reported
from
Brampton, Ontario
@murpheegurl @RogersHelps @Bell @TELUS Please let us help spread this message. @Rogers has waived off Data Caps for Home Internet but don’t know about @Bell and @Telus
-
Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
-
Rich Gomes
(@BoomDiggyBang) reported
from
Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
-
Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
-
Lino Ventresca
(@ventrescalino) reported
from
Brampton, Ontario
@680NEWS @Bell @Rogers @TELUS It’s about time. Canada has the worst wireless rates of any G20 nation. But 25% reduction in two years isn’t enough. By then the big three should easily be able to deliver far better. Let competition in from the US carriers and we will see far better rates
-
Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
-
Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
-
George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
-
Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
-
Starbucks Bae
(@Miss_Angel_Baby) reported
from
Brampton, Ontario
I'm With Telus & They Emailed Me Yesterday Saying Some Shit About My Account Being "Overdue" (I Paid 2 Weeks Ago) & "Not To Worry" 🤨
-
Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
-
Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Vince Coates
(@VinceCoates4) reported
@TELUS @CRTCeng Telus you need to turn down the volume of commercials in BC. You are breaking the law ! #tooloud #crtc
-
Jennajay
(@JennSj) reported
@TELUSsupport why is Telus customer service so awful? You can’t get anyone to answer ..on hold for hours..and if I get someone they speak another language from another country. WHY? Is Telus broke? Hire professionals in Canada
-
HarveyM
(@TheHarveyM) reported
@telusmobility just received a text from a number I don’t recognize, feels sketchy. (Telus Mobility) Bill Department returns an amount of $35.48 due to a overcharges on the last month billing. Reply "Y" to receive the secure link to claim your funds or "N" to cancel.
-
Joe Boss
(@JoeBoss) reported
@TELUS Why do I only have 21 days remaining on my monthly bill? Haven't recieved my phone or activated my new account yet! Being charged for service I cannot use because Telus was out of stock on the phone I bought. BAD start to my new account & Im wondering if I made a mistake
-
Jennajay
(@JennSj) reported
@TELUSsupport .. how about helping your customers.. that would be great.. Telus seriously sucks
-
Joe Boss
(@JoeBoss) reported
@Telus If my bill isn't reset to the beginning of the term when I activate my new phone and am actually able to use the service I'm being charged for, I will cancel my account and not go with Telus. I'm not paying for a service I'm not using because phones were out of stock.
-
Rajat
(@rstarsoul) reported
@TELUSsupport @TELUS how can i establish communication if calling is an option? Tried support tool on official website but did not get anywhere. Could you please help me out.
-
aegean88
(@Aegean888) reported
@rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus
-
Kevin
(@KpHeaney) reported
Hey @telus Why do you guys have callback service for Tech Support. But NOT for Customer Service/Billing? The wait time is 1 HOUR. WHO HAS TIME TO WAIT ON HOLD FOR AN HOUR?
-
Rena Woss
(@renawoss) reported
@TELUSHealth TELUS provides no easy way to CANCEL an appointment!!!!!!!!!!!!!!!!! WHAT A HASSLE!!!!!!!!!!!!! FIX THIS!!!!!!!!!!!