Telus Outage Report in Brampton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Brampton come from postal codes L6P.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brampton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Brampton, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Mississauga, Brampton and Milton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brampton, Ontario
Latest outage, problems and issue reports in Brampton and nearby locations:
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Focus On Yourself🇹🇹🇧🇧 (@Relly_95) reported from Brampton, Ontario
@CeeRM_ Yeah they can. That’s what they suggest before taking out a phone at for example Rogers, bell or Telus. Should do that for like a year, then it’ll help fix it
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Sumesh (@sumeshg) reported from Mississauga, Ontario
So Trader Joe is going to ruin the family legacy? Are you sure he’s not a Telus spy? Once a Raider always a Raider. He is not family, his loyalties are to the competition. The state of affairs under his “leadership” should make that obvious. Unless you are an idiot and blind. Ed.
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John N. Davis (@johnndavis) reported from Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Amol (@Ajadhao) reported from Brampton, Ontario
@petrocanada I have US number using in Canada. I installed app over wifi but it just doesnt work when it shd be , at car wash as its on my network, but internally it is still telus or rogers but I couldn't load it until i connected to local wifi. rest apps wr wrking fine at th tm
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Jessica (@Jessica00469341) reported from Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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otty (@OtarineMusic) reported from Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Matthew (@jmwensley) reported from Mississauga, Ontario
@jacobglick @focalsbynorth @googlecanada @TELUS **** @Huawei Do not buy a single item from them
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Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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RG for Life (@loganryan44) reported from Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Matthew (@jmwensley) reported from Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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Vipin (@Vipin39027196) reported from Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Michael Nugent (@michaelnugent) reported from Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Carol Brooks (@ttctaker) reported from Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Rick Barnes (@queerthoughts) reported from Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario
@TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Author Wilko van de Kamp 🇳🇱 🇨🇦 (@wilko_k) reported
The future is friendly according to @telus - but trying to get a change to your services processed with them certainly is not. #fail #frustrated #wasteoftime
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TELUS Support (@TELUSsupport) reported
@AntiVenom42420 I'm sorry to hear you're still having issues with your service and that you're considering leaving TELUS. The outage has been fixed already. Please let us know if the situation gets fixed with our colleagues from the technical support.
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Eddy Elmer 🏳️🌈 (@Eddy_Elmer) reported
@Endeavourist @sarahkirby_yung Has some redeeming features, but not enough, I think, to make up for the terrible massing. I'm looking at the whole, rather than the parts. The parts look nice, but the whole doesn't. This will join the other architectural weirdness on Georgia: Telus Garden, Post, Deloitte Summit
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McCarmee (@CarmenYEG) reported
@DustinMorris13 @TELUS Is that why I keep getting phone calls from Telus? Marketing? Several times a day (that I never answer)?
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laur (@lauranickyy) reported
Hey @TELUS as a customer I’m wondering why you sold cell phone data to health agency of canada. How do I find out if my data was shared?
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cookingwithshaina 👩🏽🍳 (@cookingwshaina) reported
What’s the point of answering any calls I get when no matter where ******** I am in the lower mainland everyone says “I can’t hear you it’s cutting out” GOD I hate Telus
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Sarah (@sarlobro) reported
Hey @TELUS any word on when cell service will be restored in #Lytton? @deed5
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Rod the sewer 🐀 (@rodmk74) reported
@RebelNews_CA @SheilaGunnReid So we pay for telus service twice. Once for us and once against us.
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JUST DAVE 🤨 (@ABHabsFan) reported
I’ve had nothing but problems with Telus PureFibre…first it was brutal lagging with TV and laptop…now I have no internet connection at all. Going to be one boring night until technician arrives in morning 😒.
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Jeff Vass (@jeffvass) reported
@TELUSsupport renewed my @TELUS services and have a bunch of headaches on this. The escalation manager I spoke with was very unprofessional & quite frankly rude. Really wondering if I made the right decision staying with you guys. Things are still unresolved