Telus Outage Report in Brampton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Brampton come from postal codes L6R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brampton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Telus
Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Brampton, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Mississauga, Woodbridge and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
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| Toronto |
Internet | |
| Toronto |
Phone | |
| Mississauga |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brampton, Ontario
Latest outage, problems and issue reports in Brampton and nearby locations:
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Mississauga, Ontario
@TELUS thank you so much I had something that damaged apps Have real issues with my identity and banking
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Mississauga, Ontario
@TELUS never did that Telus. And we had to close the account
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Good Questions
(@882Ams) reported
@elviralount @IRPlawyer @TELUS That’s why they are pushing to eliminate Plain Old Telephony Service (POTS) altogether. With the new technology TELUS does not have the same obligations. In case of a natural disaster, the new lines rely on max 48h batteries, if you have room for them in your space. Then 🦗🦗🦗
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Rocky Rikhi
(@rocky_rikhi) reported
@TELUS your escalation and support continue to give incorrect info. Please see to it. Giving false info isn’t a good approach
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angery foosh 🐟
(@teaandrobots) reported
bit livid that @TELUS got away with installing a modem that got superceded by a new model in *2015* when they set up my mother's new internet six months ago. guess some engineer thought "it's fine if we cut corners, this tech-inept old lady won't know why her signal is shite"
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🗼TowerGuy🌲
(@tower_Guy) reported
@mediamorphis @fanCRTCProfling The terrestrial network combo makes sense-zero overlap network. Rogers will nvr be able add enough fiber in west Canada to deploy a viable 5G network compared to Telus's fiber footprint. Bel-Us have built fiber to mobile sites for a # of yrs. Shaw Cable allows Rogers to catch up.
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Good Questions
(@882Ams) reported
@elviralount @IRPlawyer @TELUS The old copper landlines qualify as basic service. In BC Telus is required under provincial regs to repair them in 48 hours. When our landline aerial cracked in the back lane pre-Covid it took them two weeks to re-establish service. They would like avoid these headaches -con’t
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Rocky Rikhi
(@rocky_rikhi) reported
@entwistled @TELUSsupport @TELUS - do you think Telus is capable of resolving ADT issue! How can one be secure having ADT system installed in their homes. If issue isn’t resolved then how come security systems can be relied upon?
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Tom Sedens
(@Wildsau) reported
If @Telus cares at all about retention or customer service, feel free to reach out and change my mind - otherwise, Bell seems to be chomping at the bit to get our business and we’re happy to move on.
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Elizabeth
(@ElizabethGayle7) reported
@DrRayMD Telus (Canadian telecommunications giant) has a program to get smart phones in the hands of homeless/low income people. They are almost a necessity if you want to apply for jobs & be accessible for employers. It’s better than having to hunt someone down b/c a temp agency called
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Rocky Rikhi
(@rocky_rikhi) reported
@TELUSsupport telus has taken over ADT and their services standards have degraded. ADT is security service and lapses in getting resolution should be really concerning for security company. Why Telus is not able to resolve the issue. Escalation manager is giving incorrect info
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Rocky Rikhi
(@rocky_rikhi) reported
@TELUS are you able to manage ADT arrives? Looks like you ADT service standards have degraded since Telus has taken over.