Telus Outage Report in Red Deer, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Red Deer, Alberta
The most recent Telus outage reports came from the following cities: Red Deer and Blackfalds.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Phone | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Wi-fi | |
| Blackfalds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
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Rorie Roberts
(@RorieRoberts) reported
from
Blackfalds, Alberta
@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service
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Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
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Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ᴊᴀᴍs
(@shordyisDOPE) reported
This 5G wifi is a scam connections **** take me back to 2.4G @TELUS
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J Crossman
(@jcnseoul16) reported
@TELUSsupport My wife got a call supposedly from your support number offering a ‘special promotion’ only available through the Telus office in Ont to switch from Sasktel to Telus. Talk & text as well as 60 Gb of data for $35/phone. Wanted two pieces of ID, divers licence, SIN or credit card
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Matty🇨🇦
(@PrairieAgMF) reported
from
Trochu, Alberta
@YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure
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Jason Dunn 🇺🇦
(@jasondunn) reported
@AndyMLC Yikes! Good ol’ @TELUS, they always find a way to make a buck off the customer. I hope it’s just growing pains and 12-24 months from now we’ll wonder why we stuck with SIM cards for so long. Maybe… 🙃
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Andy C
(@AndyMLC) reported
@jasondunn I love the idea of eSim but I don’t think it’s ready for prime time. In Canada, only the big carriers support eSim and, even then, it’s inconsistent. Ex: Bell has a self-serve and free option to swap eSims between phones. Telus requires a visit to a shop and charges you for it.
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Ricky3isme
(@Ricky3isme9) reported
@TELUSNews @TELUS I moved to TELUS best move I ever made .To bad I didn't do it earlier. The product and service is 1000 times better then what I had in the past. GOOD JOB PEOPLE
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TELUS News
(@TELUSNews) reported
2/3 Since 2000, @TELUS has invested nearly $220 billion in network infrastructure, spectrum, and operations, and plans to invest $70 billion overall across Canada by 2026 to enhance the coverage, speed, and reliability of our global-leading networks.
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Paul Turnbull
(@chigaze) reported
@JayIsPainting @Shawhelp FWIW, over the years I’ve had a number of bad Telus experiences however when they put fibre to our house we went back to them and their service to us the last few years has been quite good. (Including handling our switch from old house to temp apartment to hooking up new house).
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Turning into homebody
(@LongstaffA) reported
@areacode416 2.5 hous on hold with Telus to also remove data overcharge. I was told that a loyal customer of 20 y was nothing cause they had some OTHER customers longer than me. LOL. I immediately asked to terminate the service. Was transferred to the loyalty department…
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JayIsPainting
(@JayIsPainting) reported
@chigaze Ya...I've seen a lot of complaints about Telus and we've had good experience in the past with Shaw...but the last 6 months has been terrible. I think their infrastructure in the area is past due for upgrading. My June/July issue was related to faulty neighbourhood equipment.