Telus

Telus Outage Report in Red Deer, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Red Deer, Alberta 09/18/2025 03:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Red Deer, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Phone
CanadaRed Deer TV
CanadaRed Deer E-mail
CanadaRed Deer Internet
CanadaRed Deer Phone
CanadaRed Deer Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • twittem Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • RorieRoberts Rorie Roberts (@RorieRoberts) reported from Blackfalds, Alberta

    @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DanEstey5 Daniel Estey (@DanEstey5) reported

    Was basically told to go and fly a kite by two service reps. What kind a crap is that @TELUS. This is the business you are in? Telling your customers that buy products from you that it’s not your problem and to have a good day? Absolutely pathetic and brutal

  • sad272 sad (@sad272) reported

    @Shawhelp My internet is down for 56 hours now. Can't believe how much they charge for such ****** service. I am seriously considering to switch to Telus.

  • Darnellstaffo10 Darnell (@Darnellstaffo10) reported

    @edmontonjournal @TELUS Telus service in general sucks

  • pastorwellman Pr. M Wellman (@pastorwellman) reported

    .@TELUSsupport .@TELUS Please can we get our phones set up. We have trying to get this done since January! The technitions keep "Ghosting" us. Please help

  • GardenMama1959 Ann Armstrong (@GardenMama1959) reported

    @Rain67910302 @jkenney @TELUS Dumped Telus years ago over their abysmal customer service.

  • MrSAWDUST_YYC James (@MrSAWDUST_YYC) reported

    @RickKackis Should have went with Telus. Much better service in my opinion.

  • fenny_pack Sebastian Stan Account (@fenny_pack) reported

    @jkenney @TELUS Telus is investing in themselves and their own network. Not Red Deer.

  • caf_goodness J Hirtle I wish ALL #TERFS a V Pleasant DIAF. (@caf_goodness) reported

    Stories while working for @Eastlink Cx: calls because cable is out -cant find CX number -Cx irate -Finally reveals, not Eastlink CX. "so you're a telus customer" "Yes" "Call telus" "But your people..." "Call, TELUS" "WELL, I will NEVER call Eastlink again." "OK, bye"

  • JockCartier **** Cartier (@JockCartier) reported

    @mig14 I'm with Public Mobile (Telus' no frills brand). You can get 3GB for $35 or 10GB for $50, but it's throttled (which unless you're watching HD video, isn't really an issue). I don't use much data, so only get 1GB for $25, and after the discounts it's only $20/mo

  • haykeye13 Looking for Truth (@haykeye13) reported

    @calgaryherald @TELUS Your network is unusable for most of the day at my farm. Between traffic shaping and connection issues, your network is useless in my area. Can't wait for my starlink dish to arrive! Good bye Canadian telecom gouging! #NationalizeTelecom #Oligopoly #Robellus