Telus Outage Report in Red Deer, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Telus
Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Red Deer, Alberta
The most recent Telus outage reports came from the following cities: Red Deer and Blackfalds.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
||
| Red Deer |
TV | |
| Red Deer |
Internet | |
| Blackfalds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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FreeTigray
(@africanhippiee) reported
@TELUS @TELUSsupport It is the worst service TBH. Yall will call 24/7 to get me to add a cell line but refuse to fix current issues.
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Paul Bellefleur
(@paulcatt) reported
@StephenPunwasi Telus treat their employees in their Manila call centres very well. So the CSRs tell me. They even import Africans to work there rather than pay for French-speaking Canadians.
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s
(@_saiyiee) reported
Telus is the best company but the account management is worst.
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TELUS Support
(@TELUSsupport) reported
@Trollbooth Hi! TELUS Services may experience a disruption while we complete necessary maintenance and upgrades to our network. Services will be restored upon completion.
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Troy Collects Toys ✨
(@troyzaff_17) reported
Me with @TELUSsupport Telus: yeah I guess there’s nothing we can do for you now. Me: but Rogers is cheaper plus I’m getting more… @telus: I guess there’s nothing we can do for you. … I guess 20 years of service ain’t worth anything anymore.
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A 🥞
(@lyshawins) reported
I am so throughly disgusted with the lack of customer service provided by Telus. The WORST service provider I have ever had the displeasure of working with. 8 months, 3 major issues and even in the process of cancelling the issues keep on coming. Lies and incompetence all around
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🦬Jac🐺
(@Anthrojac) reported
@sqalid2001 @CheriDiNovo They charge the AB govt. if you use the Telus service for a doc visit - no charge to you. At least for now…
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🌻WearAMask!
(@WearamaskI) reported
@theJagmeetSingh Then stop propping him up. This should be the line he CANNOT cross to keep your support. Doug Ford is a corrupt, morally bankrupt thug. He “LOST” 4.1 BILLION and has orchestrated ON’s healthcare collapse. All so Telus and Galen can make more $.
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Susan Waters
(@sqalid2001) reported
@CheriDiNovo Doesn’t Telus also have a charge for service, virtual doctor’s visit here in AB? My brain remembers hearing something about it!
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J. J. Trollbooth
(@Trollbooth) reported
@TELUSsupport Is this the standard of care you put forth in your customer service? Need answers. I even DM’d this account. #Edmonton #telus #isp @CRTCeng