Telus

Telus Outage Report in Red Deer, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Red Deer, Alberta 03/28/2026 01:55

March 28: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Red Deer, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Phone
CanadaRed Deer Internet
CanadaRed Deer Wi-fi
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • twittem Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • RorieRoberts Rorie Roberts (@RorieRoberts) reported from Blackfalds, Alberta

    @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mellowmoments Charlie Clarke (@mellowmoments) reported

    @TELUS If you need to block a number block that specific number but don't block a range essentially annexing the country? I can never call a number in the Gambia. Every number I try is "within a range of numbers that has been blocked"! Nonsense! So unfair!

  • lisamariewilton Lis@M@rie (@lisamariewilton) reported

    @TELUS I hope starlink puts you out of business. You SUCK! You dont care about the rural population. Instead of spending a **** ton on 5G you should have used that money to tap into the rural market.

  • powerfultimmu powerfultimmu (@powerfultimmu) reported

    @TELUS Waiting on @koodo for them to carry the fold seems like it will never happen when most of there stock is depleting on there site can get s21 models in white no more just purple or black

  • TylerCNoble tylerCnoble (@TylerCNoble) reported

    @Bell_Support After a week of no-reply from customer service and lack of updates on my issue. I visited 2 BELL stores and they each confirmed issues and reported to BELL As a business user I was unable to call my clients back for a week. thank you TELUS. works and $130 less/mth

  • erinltoth Erin Toth (@erinltoth) reported

    Update - she now has her phone back. Again, want to reiterate that all the humans I've dealt with at Telus have been great (and she said the tech who came Sunday was also great/checked 3x everything including intercom worked). But the system still sucks for non tech savvy folks.

  • Nuclear_Neil Neil Whaley (@Nuclear_Neil) reported

    @kim_siever From what I’ve seen, whoever the AB gov has been hiring couldn’t code their way out of a paper bag. Telus health app & its privacy issues. ABTraceTogether and the nightmare that thing was. And now this.

  • netweaverone wayne morris (@netweaverone) reported

    @coldplay_oilers @UbakaOgbogu Well we already know Telus does not comply with the Alberta information privacy rules, and don’t care to fix the problem. But they support the Nixon brothers charity!

  • thenoodlecanon Arr Lambert (@thenoodlecanon) reported

    @TranBC @BCHwyPatrol @TELUS Dam I hate speed traps... But I can fully support this. I hate it when drivers refuse to slow down near work crews.

  • nobukatsukunn TK (@nobukatsukunn) reported

    A few months on #Shaw internet and I’m already so done with it. Has connectivity issues almost every week. Going back to #TELUS after this contract is over 🙄

  • Stv Steve (@Stv) reported

    Pre-TELUS, pre-COVID, I would regularly hang in my local brewery and do a little work over a beer. Because of TELUS, because of COVID, I am once again working from a local brewery, but while my kid has hockey because no fans allowed. @tapworksbrewing has nicer views tho.