Telus Outage Report in Blackfalds, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Blackfalds, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blackfalds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Blackfalds, Alberta
The most recent Telus outage reports came from the following cities: Red Deer and Blackfalds.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
||
| Red Deer |
TV | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Blackfalds, Alberta
Latest outage, problems and issue reports in Blackfalds and nearby locations:
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106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
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Rorie Roberts
(@RorieRoberts) reported
from
Blackfalds, Alberta
@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service
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umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
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Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
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Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Regulus Coeur
(@CoeurRegulus) reported
@scoopercooper Count on it. Re TELUS: claim they have removed 'majority' of Huawei infracture from their 5G network. Dubious. Did TELUS employ Huawei to track Canadians during Covid?
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yyy
(@davidjwyse1) reported
@telus OMG just had both the best and the worst service experience with your team members while trying to order wireless service and internet. No one on your teams speak to one another or leave notes on files?!? ARGH.
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Robert Snell
(@robertsnell) reported
Anyone ever have issues with @TELUS blocking @Bell_Aliant calls? Bell is adamant they called me Friday, yet no record of the call exists anywhere. @CRTCeng I feel like Bell is being a bit dodgy. Someone messed up at Bell and the policy appears to be deflect and blame others.
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Duncan Cameron
(@CapeDory27) reported
@TELUSsupport I am receiving no support on the Telus customer support line
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-`♡´- melkorka 🪶🇺🇦 🇮🇸
(@meIkorka) reported
@MondoAlberta I am with Telus, but everytime my bill goes to I spend some time with a "retention agent". It's kept my bill manageable so far, but you really need to be prepared to cancel & go elsewhere. I was considering Lightspeed & knew some numbers when I called.
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Michelle Desaulniers 🇨🇦
(@Michelledezz) reported
@BenoitFamFarm We have iPhones also with Telus. Don’t have that issue with calls (11 Pro & Ron’s is an old 8). Have considered Samsung simply because Apple pisses me off.
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Jay Gamble
(@DrJayDrNo) reported
Lethbridge has no OB-GYN, apparently. I expect Smithnwesson’s solution will be a TELUS app and alternative medicine from your local veterinarian.
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Courtney Ashley
(@Miss_Courtney87) reported
@GlobalEdmonton @Funnehme2 @ChrisAChacon I honestly thought I was the only one. Nice to know this is a provider issue. Which is honestly so sad, I just upgraded to a new IPhone 14 pro on the 5G network & still have no signal in most areas I work 👎🏻 please update the towers Telus!
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Jay Bhatia
(@J_a_yB) reported
Pathetic customer service by @TELUSsupport @TELUS DO NOT GET TELUS. you’ll never be able to get hold of an agent as the wait times are ridiculous. So they can over charge you and you cannot do anything as you cannot reach out and cannot take out 2 hours out on a working day.
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jenna
(@JennaPerger) reported
@TELUS @TELUSsupport LTE down again!? 3rd time in the past month... (woodbridge area)