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Telus

Telus Outage Report in Blackfalds, Alberta

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Blackfalds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blackfalds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Blackfalds, Alberta

The most recent Telus outage reports came from the following cities: Red Deer, and Lacombe.

CityProblem TypeReport Time
Red Deer Wi-fi 14 hours ago
Red Deer Internet 4 days ago
Red Deer Phone 15 days ago
Lacombe Internet 15 days ago
Red Deer Internet 2 months ago
Red Deer Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Blackfalds, Alberta

Latest outage, problems and issue reports in Blackfalds and nearby locations:

  • 1067TheDrive
    106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • pmyackulic
    Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • purplegirl017
    Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • Comnmanreally
    C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NS_Kyris
    Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    I have been trying too contact @TELUS and @TELUSsupport for over two weeks now multiple phone calls, call requests and two emails with no assistance. Worst customer service then Bell for Christ sake.

  • e_vawn
    Yvonne (Iwona) Bienias (@e_vawn) reported

    Is anyone else having trouble with their @TELUS mobile network? I've been on SOS for about an hour and yes I've turned it off and on a couple of times.

  • DRBrownoff
    Alfonzo DeCredenzo (@DRBrownoff) reported

    @RyanSarai1 There is very little customer service at Telus He just learned to teaf from a scripted question sheet

  • smitty_mark
    Mark Smith (@smitty_mark) reported

    @TELUSsupport ongoing issue raised with telus previously. Screen/show freezes up every 10 or so minutes, audio also does occasionally. Channel doesn't matter. Telus Wifi box is 6+ yrs old, have you not upgraded users to newer, more reliable units?

  • karl_popp
    Dr. Karl Popp (@karl_popp) reported

    TheMiddleMarket: Telus International, a digital customer experience company and a subsidiary of Telus Corp., has acquired WillowTree, a digital product provider. WillowTree is headquartered in Charlottesville, Va. with 13 global studios across the U.S., …

  • MrFlatFaceYt
    Mr.FlatFace (@MrFlatFaceYt) reported

    Nothing Makes Me More Mad The @TELUS Driving Around My Rural Town With High Speed Ads On Thier Van's Only For Them To Tell Me They Don't Serve High Speed Internet To My Location. I Mean It's 2023 And I'm Running On Copper Lines, Stop Advertising It Here Then. 20mbs Down 2mbs Up

  • kryptic4l
    TUNA SUB (@kryptic4l) reported

    @cathsimard_ just get telus to ship you that ****

  • dave316
    dave316 (@dave316) reported

    Why can't #RogersWireless fix the spam call issue. I got 8 calls in an hour. I get maybe one a day on my Telus line. They've got all sorts of money to put their name on ice rinks but all they can do is put "likely fraud" on a call. Time to move on.

  • spluezzzzz
    Spluezzzzz (@spluezzzzz) reported

    Finally got my #telus issue resolved after more than 4 hours now. (I had to call back several times after being hung up on as well 🤬.Thanks Hugo for saving my sanity. Getting the runaround and being put on hold multiple times is not acceptable!! :( #telusfixthis

  • coffeehustler
    Martino (@coffeehustler) reported

    Avoid TELUS security at all costs, active alarm situation (albeit false alarm) call the support line, 1 hour wait time, have to leave number for callback to ‘ignore’ false alarm…