Telus

Telus Outage Report in Blackfalds, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Blackfalds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blackfalds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Blackfalds, Alberta 12/09/2025 16:25

December 09: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Blackfalds, Alberta

The most recent Telus outage reports came from the following cities: Red Deer, Blackfalds and Lacombe.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer E-mail
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaBlackfalds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Blackfalds, Alberta

Latest outage, problems and issue reports in Blackfalds and nearby locations:

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KeyArchibald Archibald Key (@KeyArchibald) reported

    Surprised that @TELUS thinks I'll remain a customer after sticking to me with higher rates. Time to go shopping.

  • jeterfan28 cara (@jeterfan28) reported

    @DustinMorris13 @Shawhelp Telus does that all the time too and it’s so frustrating. Had I known they were giving you issue I would have given them what for on your behalf Dustin. I bet they do it on purpose so you have to buy the more expensive package

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUSsupport @TELUS ..TELUS WTF OPTIKTV DOWN NET DOWN .. ITS TIME FOR REBATES

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @TELUSsupport creates one problem after another Be it wifi, tv, billing or customer service all are useless and frustrating. This is feeling like a full time job. Never again #Fail @TELUS

  • bainsswag SB (@bainsswag) reported

    Worst customer service from @TELUS

  • _RChandra Reshmi Chandra ♡ (@_RChandra) reported

    I phoned Telus on behalf of my company and scheduled someone to come in to make the dang internet work. I’ve been training for this day my entire life. My parents always made me talk to the tech support team, even as a kid lmao

  • mikelaw86 Michael Law (@mikelaw86) reported

    It's so strange getting @telus advertising directly from @koodo. I mean, I get that Telus owns Koodo, but do you not want me as a customer? Lol emails convincing me to switch weekly.

  • Crackmacs cm (@Crackmacs) reported

    @TELUS Being ghosted sucks, Telus.

  • dave_pasin Dave Pasin (@dave_pasin) reported

    @thx1979 Try @TELUS for a dealing for stupidly bureaucratic company that can’t find its rear end from a hole in the ground. Telus is perhaps the best example of not knowing what it wants to be, virtue signals continuously but can’t fix a damn, internet or security line. They’re a joke.

  • _LisaCameron Lisa Cameron (@_LisaCameron) reported

    Seriously @TELUS @TELUSsupport ? Over an hour wait time for a business line? Why did the previous BC Government sell BCTel again? We're def not getting better service. #bcpoli