Telus

Telus Outage Report in Blackfalds, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Blackfalds, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Blackfalds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Blackfalds, Alberta 01/12/2026 20:35

January 12: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Blackfalds, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Wi-fi
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer E-mail
CanadaRed Deer TV
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Blackfalds, Alberta

Latest outage, problems and issue reports in Blackfalds and nearby locations:

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Karenia123 龙息瘟疫. I am not a robot! I'm a real troll! (@Karenia123) reported

    Next on the agenda is getting an american satellite internet service provider to get a signal to my island. Because if my internet gets hacked by the chinese, telus & shaw are okay with that and musk will be a ***** if the gov't want to shut internet down.

  • dharnid Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @FreedomMobile hey so how about you hire Canadians to service Canadian customers. No point having Alan the idiot in Manila tell me ive incurred roaming charges is because Downtown Toronto might not be in the full coverage area. #RogersMobile #Telus might be looking 4 new clients

  • yeghousecat HousecallsHousecats (@yeghousecat) reported

    @SAndersonshpk @Rogers Telus no better - Looong wait for help, equipment doesn’t work, etc, etc … All Canadian Telecommunications companies SUCK

  • TheReviewnaut Dr. Acula (@TheReviewnaut) reported

    I've had to do way too much tech support for my own business this month. Between @voipms getting DDoS'd (basically ******* my business), Telus not being able to port that number over until the DDoS attack is over, and Bell being unable to figure out my other problem, it's insane.

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @SAndersonshpk @Colleen90544980 @Rogers Absolutely. We switched from Koodo(Telus) to Virgin(Bell). Customer service at Koodo is definitely superior to Virgin-I despise the fake accent they use with voicemail. We won’t renew once the 2 yr contract is up.

  • LeftIsRights Meghan Welhm (@LeftIsRights) reported

    @SAndersonshpk @Rogers I’m pretty sure Telus did this to a family member. Shady bunch. I switched to Koodo Rogers a few years ago and bought my device outright. It’s the only way I’ll ever do it. I’ve had one issue with koodo and they were fast at fixing the issue and resolving the problem.

  • spensaar 𝐒𝐩𝐞𝐧𝐜𝐞𝐫 (@spensaar) reported

    Go into Telus and they tell me they don’t do trade ins/can’t change the upfront cost of the phone. Get my father to phone same location, they can now apparently do trade ins and change how much you can pay up front. What ********. Feel like I’m 16.

  • TheKoleTraynn Kole Traynn (@TheKoleTraynn) reported

    @MobileSyrup Shaw has the best internet rn. Telus is bad. I was getting 600mb on Shaw then switched and could only get 100mb via Telus for the same price.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Countless complaints to the CRTC about the ****** @TELUS Optik TV. Dozens of tech visits annually to our house and we can't keep up with any TV show due to the ****** signal Telus provides. They've given us 6 months free service due to their ****** service. Not good enough!