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Telus outages and service status in Ajax, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Ajax, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Apr 11, 4:17 PM EDT.
  • 100% Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Scarborough, Pickering, Whitby, and Ajax.

CityProblem TypeReport Time
Scarborough Phone 4 days ago
Pickering Phone 27 days ago
Whitby Wi-fi 1 month ago
Ajax Phone 2 months ago
Whitby Phone 3 months ago

Nearby cities with recent reports

Scarborough

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • Rajendra
    Rajendra Singh (@Rajendra) reported from Ajax, Ontario

    Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

  • tracylyn44
    Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Is anyone having issues with Telus

  • Yeti98_
    Randy Coleman (@Yeti98_) reported from Whitby, Ontario

    @BaronDestructo @Bell @koodo @Fidomobile @TELUS @PublicMobile I'm with Public Mobile. No problems at all.

  • SherriStocks
    Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

  • melanie_korach
    Melanie Korach (@melanie_korach) reported from Whitby, Ontario

    I am a loyal #TELUS customer! #StarfishClub @TELUS

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • ThatCanadianSOB
    DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    @TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

  • _tcmore
    Thomas More (@_tcmore) reported from Pickering Village, Ontario

    @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

  • NickPerovic
    Limp Brizket (@NickPerovic) reported from Pickering Village, Ontario

    @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

  • tracylyn44
    Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • Tjido
    Shingai🔥 (@Tjido) reported from Whitby, Ontario

    Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus

  • tracylyn44
    Tracy D (@tracylyn44) reported from Oshawa, Ontario

    @TELUS no customer service after 5. Are you kidding me!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • idiom_bytes
    Idiom (@idiom_bytes) reported

    Canada's privacy regulator cannot fine anyone for cyber attacks, data leaks, and systemic security negligence. ----------------------- The OPC found Loblaw was faking data deletion. They continue to keep your purchase history, IP addresses, and browsing data after you asked them to delete your account. Five days later, Loblaw disclosed a data breach. The penalty? A letter asking them to do better within 12 months. ----------------------- Telus Digital lost 1 petabyte of data. CIRO - the body that regulates your investment dealer, exposed 750,000 investors' SINs. PowerSchool exposed 2.77 million children's records. The hacker was a 19-year-old with stolen credentials. Total federal fines issued across all four breaches: $0. ----------------------- Bill C-27 would have introduced fines up to 3% of global revenue. It died in January 2025. No replacement has been tabled. ----------------------- If you're a lawyer in Canada who thinks this is broken, I'm building something. Follow along.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @VincentDynamo You can utilize the online team member chat service via your parents TELUS app. If the agent is not able to perform the transfer from post paid to pre paid via the online chat they will arrange for a team member to call you directly.

  • SoNaCanada
    Canadian❤️ (@SoNaCanada) reported

    @TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching

  • minddriftdaily
    MindDrift Daily (@minddriftdaily) reported

    15/ So where do we land? @EconCA and I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @bpmyhome18 @amara_is_weird If u know or have someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier.. they'd just help apply.. While we do the job..manage the account And split the weekly earnings..

  • kcshapka
    Ken Shapka (@kcshapka) reported

    @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton

  • Techjunkie_Aman
    Techjunkie Aman (@Techjunkie_Aman) reported

    They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

  • yyzav8r
    YYZAV8R (@yyzav8r) reported

    @TELUS trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 734pm eastern, 434pm pacific, how are your offices closed? Is telus bankrupt?

  • BigZen25
    Big Zenon (@BigZen25) reported

    @Techk_e4ma Can u help me about in Telus