Telus Outage Report in Ajax, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Shingai🔥
(@Tjido) reported
from
Whitby, Ontario
Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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DisDadDatDad
(@ThatCanadianSOB) reported
from
Oshawa, Ontario
@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
@TELUS no customer service after 5. Are you kidding me!
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Is anyone having issues with Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Gozjolko
(@BGozjolko) reported
God I hope telus does not get shaw there will be no competent service available for cable for us old folks #telus
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Norm Farrell, IN-SIGHTS.CA
(@Norm_Farrell) reported
If you think Shaw Mobile offers good value, make sure to ask them in advance to guarantee a full refund, connection fee included, if you find, as I did, their system does not function as expected. Shaw mobile phone service was erratic where I live and work. Now, back to Telus.
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Angel Clemente-Jones
(@electro_cute) reported
@TELUSsupport can you please DM me? I cannot port my current phone number to TELUS - got new SIM cards in the mail today. Have tried calling but unable to help. Thanks!
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Hugh Leung
(@HughLeung) reported
@TELUS my @Shawhelp 2 year 300MB contract expires next month and they’re asking me to renew and pay more monthly. You guys got anything for me to make the switch? I’ve been using Shaw for years; down to make the switch if I can pay the same or save.
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Mia Finn
(@miafonthemove) reported
@TELUSsupport you have suspended our account in error due to a mistake Telus made. You are now telling us we cannot get it reconnected until tomorrow. This is the worst. #customerfail #customerservice #badcustomerservice
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Stock Market News
(@StockMKTNewz) reported
Worst performing large cap stocks at today's open FedEx $FDX Warner Music $WMG Telus $TIXT United Parcel $UPS Adobe $ADBE Incyte $INCY UiPath $PATH Nomura $NMR Grifols $GRFS Facebook $FB Peloton $PTON Biogen $BIIB Snapchat $SNAP Twitter $TWTR Endeavor $EDR UnitedHealth $UNH
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Kerry Sauriol
(@CrunchyCarpets) reported
Omg @telus don’t come and sell “deals” at my door. Offer me same deals via email. Give me deals for being a good customer. Not at my door in 2021
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negotiator
(@afrique_soleil) reported
@TELUS help me comprehend how I am shuffled over to several depts for a simple breakdown of my daily internet usage and still come out with no info.Yet @bchydro have daily hydro use easily available.If I’m overcharged I want 2 know why #terriblecustomerserviceTelus
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Norm Farrell, IN-SIGHTS.CA
(@Norm_Farrell) reported
@yul_native I assumed the urban area was well covered by Shaw and their Rodgers partner. Never had a problem with Telus service anywhere in Metro Vancouver
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Bubble Tey
(@terrykhoyt1) reported
@katynotie I saw these poor buggers from telus in purple polos wandering around my neighborhood with clipboards going door to door, presumably sales of some sort. Bad timing.