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Telus outages and service status in Ajax, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Ajax, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Oshawa, and Scarborough.

CityProblem TypeReport Time
Oshawa Phone 24 days ago
Oshawa Phone 25 days ago
Scarborough Phone 1 month ago
Pickering Phone 2 months ago
Whitby Wi-fi 2 months ago
Ajax Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • ThatCanadianSOB
    DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    @TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

  • tracylyn44
    Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Is anyone having issues with Telus

  • NickPerovic
    Limp Brizket (@NickPerovic) reported from Pickering Village, Ontario

    @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

  • Yeti98_
    Randy Coleman (@Yeti98_) reported from Whitby, Ontario

    @BaronDestructo @Bell @koodo @Fidomobile @TELUS @PublicMobile I'm with Public Mobile. No problems at all.

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • Tjido
    Shingai🔥 (@Tjido) reported from Whitby, Ontario

    Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus

  • melanie_korach
    Melanie Korach (@melanie_korach) reported from Whitby, Ontario

    I am a loyal #TELUS customer! #StarfishClub @TELUS

  • Rajendra
    Rajendra Singh (@Rajendra) reported from Ajax, Ontario

    Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

  • tracylyn44
    Tracy D (@tracylyn44) reported from Oshawa, Ontario

    @TELUS no customer service after 5. Are you kidding me!

  • tracylyn44
    Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.

  • _tcmore
    Thomas More (@_tcmore) reported from Pickering Village, Ontario

    @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

  • SherriStocks
    Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • redevpramod
    Redev (@redevpramod) reported

    @TELUS @TELUSsupport .. please look to add signal boosters inside the Calgary Transit tunnels.. we end up losing connection while travelling through tunnels. @calgarytransit

  • muffins135
    Michele (@muffins135) reported

    @CrunchyCarpets @TELUS @TELUSsupport The wait times on the phone are abhorrent. $200 for a tech to come out if you would like personal help…ridiculous.

  • DebraMcphe31401
    Debra Mcpherson🍎 (@DebraMcphe31401) reported

    @MrStache9 Argh.. it’s like in the song Hotel California— once in you can never leave. I tried cancelling all my mom’s Telus stuff last year and it was nearly impossible. In the end I paid a penalty. They had scammed her into a long term contract! At 94. Sheesh!

  • sheldon11885616
    sheldon (@sheldon11885616) reported

    @TELUS Telus charges me $9/mth for 16 mths for Discovery Plus + which it has not offered since January 2025. Sign another 2yr contract and we'll credit your account is what I'm told. Bad business Telus!

  • hayley_yyy26
    Hayley (@hayley_yyy26) reported

    My mom called @TELUS twice to cancel her services and amazingly, the call kept dropping. This is beyond unprofessional. @TELUSsupport

  • Uzarre
    Rob Charron (@Uzarre) reported

    @jodyvance @TELUS I had the same issue with 1 box , for whatever reason the location it was in had low wifi signal , move it a foot any direction and it was fine. So weird we had to hard wire it in the end as the location for it had to be where it was.

  • islgalwrites
    Mamma Bear🇨🇦 (@islgalwrites) reported

    @ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.

  • ChrisParry
    🆒 Chris Parry (@ChrisParry) reported

    @jojojojojobz @jodyvance @TELUS Why go from bad to bad?

  • JBK11663
    Jv (@JBK11663) reported

    @MTe005 @unclehaver the enemy of my enemy is my friend. i hate nimby's too, but if we can agree that a massive water and electricity black hole that benefits nobody but the feds and telus sucks, then at least they have a few more functioning neurons than the techbros on twitter defending this ****.

  • Value_Theory
    Geometric Abstraction (@Value_Theory) reported

    @windscribecom Don’t worry, they’ll give our pension funds to Telus to replace you with a much worse guaranteed to fail venture