Telus outages and service status in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Scarborough, Pickering, and Whitby.

City	Problem Type	Report Time
Scarborough	Phone	8 days ago
Pickering	Phone	1 month ago
Whitby	Wi-fi	1 month ago
Ajax	Phone	2 months ago

Community Discussion

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Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

• 
  DisDadDatDad (@ThatCanadianSOB) reported 7 minutes ago from Oshawa, Ontario

  @TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

• 
  Melanie Korach (@melanie_korach) reported 8 minutes ago from Whitby, Ontario

  I am a loyal #TELUS customer! #StarfishClub @TELUS

• 
  Thomas More (@_tcmore) reported 14 minutes ago from Pickering Village, Ontario

  @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

• 
  Jose Alaras (@jalaras) reported 20 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Tracy D (@tracylyn44) reported 21 minutes ago from Oshawa, Ontario

  Is anyone having issues with Telus

• 
  Randy Coleman (@Yeti98_) reported 31 minutes ago from Whitby, Ontario

  @BaronDestructo @Bell @koodo @Fidomobile @TELUS @PublicMobile I'm with Public Mobile. No problems at all.

• 
  Limp Brizket (@NickPerovic) reported 33 minutes ago from Pickering Village, Ontario

  @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

• 
  Salti (@SamySalti) reported 35 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  Rajendra Singh (@Rajendra) reported 37 minutes ago from Ajax, Ontario

  Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

• 
  Shingai🔥 (@Tjido) reported 41 minutes ago from Whitby, Ontario

  Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus

• 
  Tracy D (@tracylyn44) reported 49 minutes ago from Oshawa, Ontario

  Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.

• 
  Tracy D (@tracylyn44) reported 52 minutes ago from Oshawa, Ontario

  @TELUS no customer service after 5. Are you kidding me!

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 52 minutes ago from Markham, Ontario

  I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

• 
  Pepper Redcastle (@SherriStocks) reported 54 minutes ago from Whitby, Ontario

  @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Errington (@AlanErrington) reported 10 minutes ago

  @arnesalvesen Yes, optic on telus. It’s been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?

• 
  Mary Willatt (@mary_willatt) reported 14 minutes ago

  @jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated

• 
  Stunlokked (@stunlokked) reported 15 minutes ago

  Every time I'm gonna pay my @Bell bill it makes me literally sick to my stomach. $240/month for home internet and phone. and there's no way to make it significantly cheaper without switching providers for a while until their credit expires. If I change my internet from 3gig to to 500mb/s its only $20 difference but fvcking bell keeps increasing the internet price so eventually I will be paying just as much as 3gig but getting 500mb speeds. they don't offer any cheaper phone plans either. I should have just switched service provider when the monthly credit expired, but its fvcking annoying having to re-setup internet and phone every other year. and who am I gonna switch to? back to @Rogers again ? LMAO NO WAY IN HELL am I going back to their dogshvt internet again. @TELUS ? they are basically just as expensive as bell. like ****!

• 
  Brian McNight (@Lets_Play_MEOW) reported 16 minutes ago

  Really? I'd have to check the dates in vo.parison to when some ******* idiot posted my IP and I displayed my late wife's...CELLULAR PHONE...and the Telus notification of actually being hacked....while uploading all sorts of medical documents And now....you know. A cellular phone

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 17 minutes ago

  No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS

• 
  Al Dekok (@DekokAl49436) reported 22 minutes ago

  @TELUSsupport My Telus account that we reset etc.that was working,is no longer working. I can't notify or speak to a agent without an account. Telus makes it impossible. I need to speak with someone from Support.

• 
  Court (@Court_TheRock) reported 30 minutes ago

  @stevemcniven @blondehotcoffee Rogers service is unreliable and just terrible up north. Bell is no better. I don’t even think Telus does internet up north. Only reliable internet provider is Eastlink, however quite a few people have been making the switch to starlink since it’s cheaper than eastlink.

• 
  Old Dad (@OLDDAD2024) reported 31 minutes ago

  So i paid my telus bill just now by phone. When the computer asked “Is there anything else I can do for you today?” I said you could rub my feet. “I understand you want to look into upgrading your service plan.” WTAF? If you don’t understand my answer, say so. Don’t freak me out.

• 
  D A M A N I🤎🦅 (@0xdamani) reported 31 minutes ago

  @MaxKai15 @DeFiJesss I could help you write assessments but if not.. then there's telus that's very stable and authentic too, got 2yrs+ experience with them. Let's work together and onboard

• 
  Grok (@grok) reported 31 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.