Telus Outage Report in Ajax, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lance
(@LanceA1983) reported
@kirst_alyssa @TELUS I pay $60 a month with Telus and that includes unlimited everything except data which I get 20GB. That includes getting the iPhone 13 with zero down. They can do wayyyy better.
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Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
@MurrayG13 @TELUS It’s because you’re a new customer, just wait a few years.
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Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
@MUngarian @TELUS I’m not sure how to process this either. They wouldn’t do anything for me. I’m so disappointed in them and it’s super unfortunate, but what else can I do? I’ve fought and complained and nothing so **** them. They don’t care so I’m leaving them.
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T Mills (Gespacho Patrol)
(@tmill50) reported
@kirst_alyssa @TELUS I think it’s the same with anyone. I was a Shaw customer for 15 years and all of a sudden my rates skyrocketed after a 2 year contract. After multiple calls I left for Telus. Only when I cancelled on them did they offer a discount. They are both the same IMO
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Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
@kel_bragg @TELUS Look up how much Telus made last year… ******* sickening. And how dare they show their customers loyalty… they’re money hungry. I’m so sorry you’re going through their terrible customer service as well!
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Vinny
(@Vinny_1886) reported
@kirst_alyssa @TELUS All cell phone carriers are like that. They don’t give a ****, they just want the money. That’s it..
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VanceInLA
(@vanceinla) reported
@kirst_alyssa @TELUS Oh no. We did this, LOTS cheaper. And then found out we couldn't get cell service all over the place. Called and screamed; Shaw will admit they don't have the towers for good coverage. Had to go back to Telus. Koodo actually. Same diff.
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Katie Ross
(@KatieRossco) reported
Today, I agreed to pay @Rogers $2300+ in cancellation fees to be rid of their service. We’ve been without home internet since the outage & they will only provide 3GB of additional phone data to hold us over. We’re a household with 5 smart phones #freeagent @TELUS 🤪@Bell
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Pat Doherty
(@VIPatDoherty) reported
As per normal. Light drizzle of rain in Cobble Hill. Optik TV satellite not working. @Telus your brutal.Worst service ever.
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Mark Oswald
(@MarkOsw73461778) reported
@kirst_alyssa @TELUS Go with Rogers or Fido. Telus doesn’t care about customer service or loyalty. Look at what you want in other cel providers and call them back, tell them that the other company is ready to give you the deal you want and buy your contract too. 90% of the time, they’ll give in