Telus Outage Report in Ajax, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Is anyone having issues with Telus
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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DisDadDatDad
(@ThatCanadianSOB) reported
from
Oshawa, Ontario
@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Shingai🔥
(@Tjido) reported
from
Whitby, Ontario
Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
@TELUS no customer service after 5. Are you kidding me!
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Morris
(@tehowennathe) reported
@Videotron Yes it's compatible. I am using a Poco M4 Pro 5G currently on Telus. I have VoLTE and I am able to roam in the US. I just know it only works on the T-Mobile network when roaming.
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Moh( )
(@OlacodedM) reported
@PH_EEE @TELUS Woow… that’s serious… I noticed calling their customer care takes about an hour just to speak to an agent
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BD2022
(@BD20224) reported
Hey @TELUS we need cell service on the #TTC it’s 2022. If other cell providers can provide, why can’t you?
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Thomas Edgesmith 🇨🇦
(@SourdoughDev) reported
I’ll never understand how these practices are even a thing. Sure making your sales numbers is one thing, but selling people devices they have never used makes no sense. It’s a shame @TELUS
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John Reid
(@JohnRei13251376) reported
I am on hold with telus, my opinion is don't call, you are good for an hour wait. The tech support or customer service need 1000 new employees to handle the complaints and fix their problems. I am listening to the ads that are more than annoying.
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Anti-Seed
(@LOAWhale) reported
when @TELUS lies about whats in your contract and wont do anything about it gotta love garbage customer service
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NJA (4-4-0) (3-4) (3-2)
(@arents_nick) reported
@LeafSingh @TELUS Ah **** dude I apologize you have to deal with that awful company
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CZ
(@ChoiceZnewZ) reported
@OrcaBC101 Telus - not their fault tho - I didn't think a young lady that lives in Chwk would have a US carrier - never even thought to check her 410 area code :( Was only a $7.00 charge but not a mistake I will make twice!
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Thomas Edgesmith 🇨🇦
(@SourdoughDev) reported
@TELUS has the slimmest sales tactics. Some how convinced my parents they need two android phones to increase minutes. Now their paying off $800 useless phones. Worse part, to cancel my moms account who passed last week their needing to pay the break up fees. @cbcmarketplace
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John Reid
(@JohnRei13251376) reported
Telus says they gave back 1.4 billion dollars to community's but they can't get these expensive phones and TV to work properly. If the company asks for a DM then you have to open up another Twitter account. If you give them information on how to contact you, they can't. Stupid