Telus Outage Report in Ajax, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Ajax come from postal codes L1T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Whitby and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Whitby |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
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Randy Coleman
(@Yeti98_) reported
from
Whitby, Ontario
@BaronDestructo @Bell @koodo @Fidomobile @TELUS @PublicMobile I'm with Public Mobile. No problems at all.
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♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Jamie Fox
(@ACJamieFox) reported
from
Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Salti
(@SamySalti) reported
from
Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Simone RC 🇺🇸🇨🇦💜
(@Simone_RC67) reported
from
Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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David Shory
(@dshory) reported
from
Toronto, Ontario
Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Alexa Smith
(@prettyapathetic) reported
from
Toronto, Ontario
Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.
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Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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MTBRider
(@MTBRiderSS) reported
Hey @TELUS @TELUSsupport your Optik TV App sucks. As does the rest of your TV. So angry I left Shaw.
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Jason Schwab
(@greatstonejones) reported
@TELUSsupport so my Telus Pil TV again is not working. I bought a new Apple box cause you told my pol box was too old and not going to be replaced but after two weeks of hood tv now it is “not logged in” and won’t let me log in.
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S1lentSymphony
(@S1lentSymphony) reported
@TELUSsupport Experiencing some pretty unstable internet in the T0J postal code area. Telus website reports no outages. Definitely not an isolated incident, as problems are being reported on sites such as "Is The Service Down Canada". Could you look into it?
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Gary Ogden
(@ogden_gary) reported
After over 20 years of being a loyal @bell mobility customer,I've signed up for @TELUS . I called bell loyalty to give them a chance to match the telus offer, and they didn't. The lesson here is that there's no loyalty in companies anymore. Go where you get the best deal/service
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♌️
(@_mdgomes) reported
I switched to Telus and omfg the service is so ******* ***. I gotta switch back to Rogers asapppp
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Lauren Macdonald
(@lauren_n_mac) reported
My @TELUS team is committed to giving back! We’ve been making the #FutureFriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000
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Sarah K. Andersen
(@sarahkand) reported
@shazmamithani Clearly the solution is to privatize ERs, perhaps through Telus? #sarcasm #cdnhealth @CdnDrs4Medicare
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My World Through A Windshield 🇨🇦
(@myworldtaw) reported
Don't waste your time with @TELUS @TELUSsupport. I switched my service over to them because I was going to save a bit of money and get a few more features. Now all I have is headaches. I'm supposed to have unlimited roaming data in the US, but I try to connect to @ATT
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My World Through A Windshield 🇨🇦
(@myworldtaw) reported
Update: Success!!! After 6 different agents from @TELUSsupport, I finally got one who understood what my problem was, and how to fix it. 25 minutes later, and my problem is resolved. Thanks to Alim from Telus support in Scarborough, Ontario.
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Diamond Dog Organa 🇨🇦🇺🇦
(@afterexposure) reported
@MondoAlberta This is going to be a massive fiasco. Also: I run a VPN to my parents house for remote support. So I can vote 8 times? I might just give away remote support and some goodies just to amass Shaw and TELUS IP's.