Telus Outage Report in Ajax, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Whitby and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Jose Alaras
(@jalaras) reported
from
Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
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Melanie Korach
(@melanie_korach) reported
from
Whitby, Ontario
I am a loyal #TELUS customer! #StarfishClub @TELUS
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
And I have an appointment with @Eastlink to do an install. They have an online chat which makes all the difference to those of us with hearing / audio processing issues. Telus has phoned me 3 times and it's just like, nope, I'm done with vocals for the day. Maybe tomorrow.
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Mohammed Q
(@mohammedQ1237) reported
Worst customer service @TELUS keep getting the wrong information from your untrained agents overseas.
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Karen 🔫
(@Karen09944730) reported
"sincere gratitude" from Telus would be giving me some free data, not some stupid email
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Ryan G
(@RGugyelka) reported
@SpencerFernando Simple question is would Telus or Shaw be allowed to set up a 5G network in China? Prob not so why would we extend them that benefit?
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Tom Flynn
(@TFlynn_Retired) reported
@TELUS Lots of work is needed. Students need much better internet service
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Abhishek Sonthalia
(@AbhishekSontha2) reported
@TELUSsupport Hi Thanks for response my number is 647-544-8631 and have a business account. I am looking to change my plan to get data on my plan. I got a email from telus saying I can get 20 gb for 60$. I would like to switch to this plan. Please help.
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Bildlist
(@Bildlist_Van) reported
@FenellaSung1 @telus tried to offload a Huawei tablet on me when I added another line to my family plan. I told them no way in hell so they gave me some other garbage they can charge me a connection fee on. They have no scruples.
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memes coldacid posts
(@coldacid_ebooks) reported
Twitter keeps reposting old txt tweets, DON'T use Telus as your service provider.
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Deepthi Hegde
(@deepthihegde) reported
Dear @TELUSsupport @TELUS Why do you keep sending my monthly bill, even after cancelling 3 months ago. Already have spoken to customer care twice. Had your service for less than 10 days and for that I’m bearing this hassle.
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mynijja
(@mynijja1) reported
@TELUS I can’t believe your customer service just let a client leave for @Rogers over $5 dollar plan lol