Telus

Telus Outage Report in Ajax, Ontario

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The latest reports from users having issues in Ajax come from postal codes L1T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ajax, Ontario 03/07/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Ajax and Whitby.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

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Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • OtarineMusic otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • ThatCanadianSOB DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    @TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

  • Vipin39027196 Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • NickPerovic Limp Brizket (@NickPerovic) reported from Pickering Village, Ontario

    @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • _tcmore Thomas More (@_tcmore) reported from Pickering Village, Ontario

    @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

  • 369ix Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario

    @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

  • DebRagogna Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • Jessica00469341 Jessica (@Jessica00469341) reported from Toronto, Ontario

    @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

  • Tjido Shingai🔥 (@Tjido) reported from Whitby, Ontario

    Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus

  • fslalani Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • loganryan44 RG for Life (@loganryan44) reported from Toronto, Ontario

    I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • B54332458 B (@B54332458) reported

    @trustednerd @TELUSsupport @TELUS These problems are de minimis and best resolved amicably. You are not required to use this service. Your lawsuit will fail. At least send them a letter first and give them a chance to fix this.

  • miz_hart ms hart to you (@miz_hart) reported

    @facepalmchris Remember when JY used to pretend to work for Telus? They must have called him out on his **** cause he’s got a bone to pick with them at the moment!

  • KonesMcrod Kones_McRod (@KonesMcrod) reported

    @facepalmchris All the telus techs I encountered were at worst, a little stressed from their 12 work days. You know Yaniv was acting like a white trash karen the whole time, berating them on what they can touch or what they can do.

  • rbl1979 Sea-Maximum644 (@rbl1979) reported

    @elks @TELUS My QB made another bad pass but it is my fault for not catching it.

  • Palmateer29 Jonny Palmateer (He•Him)🤘🇨🇦 (@Palmateer29) reported

    @gmbutts @Rogers I was with @TELUS for YEARS. Got tired of the horrible service. Moved to Rogers earlier this year. No real problems so far (knock wood). If they end up tanking it the only other option is Bell. Urgh...

  • RiplEfectWelnes Eldyka Simpson (@RiplEfectWelnes) reported

    @TELUSBusiness @TELUSsupport so how are you going to fix this? Contract signed on August 26th... It is October 4 and still nothing. I'm losing business and you don't seem to care. So unprofessional! #telus #customerservice #imreadytowalk (3/3)

  • LJ_Monster LJ Goalie Monster 🥅 (@LJ_Monster) reported

    @darthvanderlaan @TELUS Also a telus customer. And it always blows my mind that companies will throw money to get new customers but do so little to keep existing ones…

  • toby8wong Toby Wong (@toby8wong) reported

    @TELUSsupport Help. Our home phone and TV service are out at the house in NW Calgary, AB. We've been waiting for now 20 mins on customer service for help. Why is this so difficult to get help? #Telus #CustomerExperience #BadNPS score

  • jgnat jgnat 🧡🇨🇦🧡 (@jgnat) reported

    @darthvanderlaan @TELUS Oooooo, as a business client with @TELUS I’m spitting mad today. They called me, outside business hours, a sales call. Left a message. The six digit extension number went to a busy signal. Do I have ANY motivation to follow up? Of course not.

  • kannibal25 Terry Thomas (@kannibal25) reported

    @darthvanderlaan @TELUS All telcos are like that though. I'd suggest contacting their customer retention or loyalty team to see what they can offer you.