Telus

Telus Outage Report in Ajax, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ajax, Ontario 12/01/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Markham, Scarborough, Oshawa and Pickering.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaMarkham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • Mara__Raquel ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • kierstynpare KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • YouMotorcycle YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • taniagupta1307 Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • samkj27 Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • tanvir_z64 Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • tracylyn44 Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

  • tdotjay Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • anetto Annette McKinnon (@anetto) reported from Toronto, Ontario

    @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

  • TrillInToronto ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • melanie_korach Melanie Korach (@melanie_korach) reported from Whitby, Ontario

    I am a loyal #TELUS customer! #StarfishClub @TELUS

  • RebecaMacKinnon Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • RjSabotaged_Me Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • jalaras Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • kevineproulx Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikaufoxy Mikaufoxy 🐶💣🌻🇺🇦 #WearAMask 💉x3 (@Mikaufoxy) reported

    So @TELUS is also harassing my roommate and I at home too. They've been making phone calls almost daily, and it's getting really annoying when they make a phone call and I'm in the middle of a stream. Leave us ******** alone!

  • kerylong33 Kery Long (@kerylong33) reported

    @TELUS I had a great customer service experience with Cat on the mobility billing team.

  • ER_28_0652 Paul Mathew (@ER_28_0652) reported

    @TELUSsupport Dear telus team. I have requested a connection change of my existing service to another home. But your team is telling they can give the connection on 11th April because the appointment available only on 11th April. This is very disappointing.

  • UncleRee1 Andy 💉 🇺🇦 🇨🇦Я стою з Україною (@UncleRee1) reported

    I am infuriated by a company that has TWICE now been asked to send a bill. Nit one in nearly 6 months. Currently my TV and internet are down despite me phoning earlier (on hold for an hour) to report a payment. FFS. On hold AGAIN now. @TELUSsupport @TELUS #yql

  • tutorkag1 tutorkag (@tutorkag1) reported

    @nationalpost @TELUS "Extra Medical Bills?!" US writer?this is Canada - Galen Weston competition? Connectivity Vital service yes - Telecom gouging un captured demographic - 74 years - disposable income margins - Senior Code Camps?

  • g_duteaud Guillaume #ProtectTransKids Duteaud 🥑🔰 (@g_duteaud) reported

    Hi @TELUS @TELUSsupport I ordered a new phone a full week ago and the delivery process is apparently stalled with no one answering my emails, what's up with that? Reallllllly not a great start to a new customer relationship.

  • adilally3 Adi Lally (@adilally3) reported

    @TELUSsupport well I would like to file a complaint against Telus fibre bulid team for playing the blame game on township. Thank you and I would like ticket made with it.

  • JeanmJeanmackay jeanm (@JeanmJeanmackay) reported

    @TELUSsupport Interest that someone from Telus can come to my door and reduce my monthly bill by $20 a month plus give Telus home security. Why did I waste 3 hrs of my time on the phone with your useless customer loyalty department?

  • egomackey layer:13 ego …φ(。。*)↊ (@egomackey) reported

    i have the money telus jus pisses me off **** them

  • kami_harrison1 Kami Harrison (@kami_harrison1) reported

    Hey @TELUS, I’m getting really tired of paying my full bill and only getting service about 1/3 of the days in the month. Rural hub has been trash SW of Calgary for weeks now, what gives?