Telus Outage Report in Ajax, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Scarborough and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Matthew Gamble
(@mgamble) reported
from
Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Jose Alaras
(@jalaras) reported
from
Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
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Pepper Redcastle
(@SherriStocks) reported
from
Whitby, Ontario
@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Melanie Korach
(@melanie_korach) reported
from
Whitby, Ontario
I am a loyal #TELUS customer! #StarfishClub @TELUS
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kim 🎈
(@KimBabij) reported
@HeatherBadenoch @mikemcintyrewpg I’m with Telus, how do I use that service!?
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alluringstorms 🇨🇦
(@alluringstorms) reported
@mandms333 @Aburg_TownHall @WE_SEE_ I've had my TELUS go to No Service and have 40 minutes of no cellular and no wifi in the middle of a wind storm during December 2020. It happens a lot during wind events and it's very annoying.
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Anna Robinson
(@annallea_) reported
Maybe @ShawDirect could develop an internet service to cater to remote communities so we have more options than just Telus 🙄.
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Merlin Blackwell, Mayor
(@BlackwellMerlin) reported
Telus mobility service is basically down in Clearwater. I can get tweets out but an email takes 5 minutes and Facebook won’t load. We’re working on getting backup power online for water, but are asking residents to conserve water for fire protection.
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Synthetic Animals
(@moodyangela) reported
@JayCityExplore @JustinTrudeau High rate of immigration drives housing costs up and wages down. Both due to competition Snd underfunding services means they can continue to outsource and privatize BCNDP is subsidizing Telus Health, where a lot of the few GPs are moving to because the pay is better
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Insertnamehere
(@youmeandtea) reported
@cjathunder Plan A thru F failed. Plan G phone, waited for 40 min - chatting with my neighbor outside went thru all the things I tried she suggested 1 thing I didn’t try, tried it — worked!! Took myself off hold. Everyone becomes their own telus repair people poor service.Thanks for asking!
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PoboBaked
(@BrettVelthuis) reported
Compared to Telus where they offered me $350 in credit with $100 of that being a $100 leaving shaw credit. My bill may be $15 more expensive but I'm getting better internet and an amazing security package. And I've never been with telus in my life.
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PoboBaked
(@BrettVelthuis) reported
In short, if you were looking for a decent internet provider I would go with Telus because Shaw has been slacking continuously for the last decade. Thank you @TELUS for the incredible offers even though I'm a new customer and the absolutely amazing customer service.
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psingh13260@gmail.com
(@lifeisshort1326) reported
@TELUSsupport It not worth it to sign up for TELUS service anymore specially HOME SERVICE. There is litreally no customer support in real terms.
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Tarita
(@EveryAlbertan) reported
Virtual appts have been incredibly helpful for many. @UCPCaucus You need to #FundVirtualCare properly. It is a shame you support Telus virtual health but not our own #ABDoctors. Do better. Your re election looms.