Telus Outage Report in Ajax, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Whitby, Toronto, Oshawa and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
-
Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
@TELUS no customer service after 5. Are you kidding me!
-
bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
-
George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
-
Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
-
Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
-
Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Is anyone having issues with Telus
-
Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
-
Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
-
Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
-
Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
-
Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
-
Shingai🔥
(@Tjido) reported
from
Whitby, Ontario
Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus
-
miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
-
Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
-
Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
-
eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
-
Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
-
DisDadDatDad
(@ThatCanadianSOB) reported
from
Oshawa, Ontario
@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.
-
Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
-
DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Melissa Webster
(@meowlissaw) reported
@TELUSsupport There we never a way to resolve this issue. The other uses report is fixing itself after an hour or so but doesn’t seem telus provided a fix. Yes it will resolve after an hour, but very annoying when trying to watch something.
-
Kelly McBain
(@Skitzochef) reported
Hey @TELUSsupport, I just spent 20 min rebooting my TELUS boxes twice to try to fix the black screen both of my TVs were showing only to go online for help and discover there's a planned outage going on. A heads up woulda been nice & a planned outage at 10pm on a Sat is not cool.
-
Peter; the socialist alien from Area 51 ®©™
(@ParaInTheWorld) reported
@samuraifingers I was talking with telus and they even notice that the pins on the Huawei phones are a wide spread issue. But yes the lint and fluff does have something to play with it.
-
Trevor Pott(◢◤);
(@cakeis_not_alie) reported
I wish @Telus had a way for customers to nominate individual employees for being exceptional. I'm not fond of Telus as a company, but there are several @TELUSsupport people I've interacted with this year who consistently went above and beyond. Bad company, but some GREAT people.
-
🏳️🌈王可森
(@kesenwang) reported
@hadrosaurid23 @ymilesz @Twitter Alberta wtf, I didn’t even notice haha. So close to BC lol! And for sure we def should. I should have noticed the Telus helmet, I guess your face was too distracting HAHAH
-
DisDadDatDad
(@ThatCanadianSOB) reported
from
Oshawa, Ontario
@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.
-
FantasySportsDad
(@FantasyDadSport) reported
To everybody out there thinking of switching internet providers to @TELUS . DON'T. Its facking awful. The absolute worst connection rates ever. Also switched to PIK TV thinking I was smart and going to save money because it is cheap... again... the worst thing ever.
-
Never Give Up
(@DaleMacLean1) reported
@Shawhelp I spent an hour online with waiting and trying to get help. I was given a number to call, after over an hour on the phone and 3 different departments which knew nothing of the previous conversation on my day off getting nowhere. I called Telus who did it in 14 minutes.
-
Nick
(@cdnstudent) reported
@TELUSsupport I ordered online security standard 3 days ago and it still doesn't show on my account or any way to access the software via the internet section of "My Telus" ? help! :)
-
1of 2 AZ 5G Tracking chips installed.
(@S4Life7) reported
@Social_Moi @dirklancer Honestly, your landlines will go dead in a long power outage as well. Only exception is if the CO has generator back up. Most do not. As (in Alberta) copper lines fail/get cut, Telus is transitioning those remaining copper customers to Smart Hubs. 1/