Telus outages and service status in Ajax, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ajax, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Markham, and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Markham
|
Phone | 21 days ago |
|
Pickering
|
Phone | 26 days ago |
|
Oshawa
|
Phone | 3 months ago |
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Oshawa
|
Phone | 3 months ago |
|
Scarborough
|
Phone | 4 months ago |
|
Pickering
|
Phone | 4 months ago |
Community Discussion
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Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Jose Alaras (@jalaras) reported from Markham, Ontario@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
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Melanie Korach (@melanie_korach) reported from Whitby, OntarioI am a loyal #TELUS customer! #StarfishClub @TELUS
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DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.
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Tracy D (@tracylyn44) reported from Oshawa, OntarioBravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.
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Shingai🔥 (@Tjido) reported from Whitby, OntarioAnyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus
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Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
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Randy Coleman (@Yeti98_) reported from Whitby, Ontario@BaronDestructo @Bell @koodo @Fidomobile @TELUS @PublicMobile I'm with Public Mobile. No problems at all.
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, OntarioI’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Thomas More (@_tcmore) reported from Pickering Village, Ontario@StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.
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Limp Brizket (@NickPerovic) reported from Pickering Village, Ontario@StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it
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Rajendra Singh (@Rajendra) reported from Ajax, OntarioSwitched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
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Tracy D (@tracylyn44) reported from Oshawa, Ontario@TELUS no customer service after 5. Are you kidding me!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Always Third Place (@Allabyb) reported@DaveG98976797 @DobberHockey @Sportsnet Yeah same. Then every contract you just speak to customer loyalty and get a great deal. I include my Netflix with Telus now too and it breaks down to save me 80$ a month
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trade•ish. (@MayneOnMars) reportedaccidentally paid my phone bill twice. 🙄 watch TELUS act like they’re processing a mortgage application just to give me my own money back. I’m already dreading tomorrow’s customer care call.
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Douglas Mark (@DouglasJMark) reportedToday, July 21, 2026, only 1 tech showed up with no ability to restore our static IP address. I told me to call the business centre again (the hole in the bucket since this began on July 16, 2026. He could fix our phone modem and had to factor reset it. (I could have done that). Our phone company had to send a tech out to reconfigure our phone modem. My call with the Bell business internet was respectful and the fellow I spoke with explained the situation openly and honestly that other stat IP addresses were affected last week and that it would be difficult to restore it. In the end, we are stuck with a different static IP address. I told him thank-you anyways and asked for compensation for the disruption. He forwarded me to customer care who we credit us a month or two of payments. (Better than nothing). I prepared my staff for this end result and our team at my office, at BlueBird Technologies who ensure our network and computers are running smoothly, and Telus Health were set in motion. We were reconnected to our EMR and patient care is returning to normal only 2.5 hours later (it could have been 2-4 days!). Our phones were also restored around the same time. In the end, it's a bit like the story of The Wizzard of Oz. A tornado took us far away to Munchkinland in the Land of Oz. It's not so bad here after all. Hope we can live here happily ever after.
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Sean Bradley (@BradleyREBroker) reported@BDEPardell @NuggetCapital I read that Telus has a big real estate portfolio with value . Perhaps spun out as a reit or sold ? Telus sucks as is .
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भव्य खनेजा (@bhavykhaneja) reported@TELUS The service was canceled 3 months ago and i got charged with $6.78 and got no refund of $15.68 the account have no number this is ridiculous.
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RouziM (@rouzi_mrouz) reported@tsxman The company I work for is a customer of Telus Health, and the pension plans I am a trustee for use Telus Health as pension actuaries.
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ROCKETMAN (@GenXHockey) reported@CanadasLeafs @Rogers Rogers is the worst. Swapped to Telus again... much better this time around.
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Rakks (@mikey_rakkar) reported@TELUS must have the WORST customer services rep ever. Holy ****.
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Hockey Dad (@Coach_JayH) reported@TELUSsupport @TELUS out of the blue- you cancelled my service. No reason. Just cancel. Is this how you treat customers of 20+ years?
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Douglas Mark (@DouglasJMark) reportedFinally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏