Telus Outage Report in Ajax, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Markham, Scarborough, Oshawa and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Markham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
@TELUS no customer service after 5. Are you kidding me!
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Skocdopole 🤦🏻
(@JaneSkocdopole) reported
@RobSomerville1 @TELUS Several years ago we had a Telus “Smart Hub,” it connected to cell towers. It was okay…but got increasingly expensive. Our cell service here is not great, so I’m skeptical. However! Rumour has it Telus is building a new tower near here, if that does transpire. I may try this.
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Rick Knowlan 瑞克·诺岚
(@strategyrick) reported
@Schtaunkhauser And this kind of **** is legal. Something is wrong with our telecom legislation that scammers are free to use it until they actually snag a sucker. But unless somebody actually bites, it remains legal. What a waste of telecom resources! But do Bell, Telus, etc. still get paid?😎
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L
(@papprica) reported
@teririch @TELUS @nationalpost I just switched to them, I wonder if there’s some damn way to get out of my contract considering I completely don’t feel safe having them providing my home and cell services?
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RGlen Franklin
(@glenspen) reported
@RobSomerville1 @TELUS I wish you luck with that. We had a similar hookup through what has now become BellMTS. It was expensive, slow and we periodically got cut off. I do wish you better success!
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TheRedFisher1
(@TheRedFisher1) reported
@jordanbpeterson @MBNA_Canada This reminds me of an incident a few years back trying to get a Telus representative on the line. Waited for 20-30 minutes a few times...and gave up. Then tried once more,waited for 40 minutes......before finally talking to someone I could hardly understand. Switched to Shaw
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Bry
(@mincanada) reported
@TELUSsupport @TELUS , how is it possible that a power outage has rendered your 5g network totally useless. no data, no ability to make a phonecall that won't break apart so bad it's useless until it eventually disconnects. The only thing we can do is text. Serious safety issue
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Andolf
(@AndolfAlberta) reported
@TELUS why did no one show up between 1-3pm on Saturday to fix my fibre optic cable as promised? And why when I phoned today I was on hold for over 30 minutes and then was hung up on? And why did I receive a text message right after saying I hung up?
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Geanine Edith Robey
(@RobeyEdith) reported
@Telus @Koodo We signed up for ‘Easy Roam’ while home in BC but we have no service on Maui. Please advise how we get service!
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Janne v2.022
(@JanneSkytt) reported
@RobSomerville1 @JaneSkocdopole @TELUS >> with common tabletop or window-frame antennas. He lives 7 miles outside nearest wee town in rurals. Nowadays he has optical-fiber connection. Local phone company found enough interested customers to pre-order optical fibre connection/internet service to dig the cables down
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Devo
(@devo2gtalon) reported
It's pretty sad that @TELUSsupport their LTE outperforms their 5G network. Power outage in Edmonton and can't connect to anything on 5G but switch over to LTE and it works, albeit slow but it works. Get your act together Telus, will be switching back to Rogers!