Telus

Telus Outage Report in Ajax, Ontario

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The latest reports from users having issues in Ajax come from postal codes L1T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ajax, Ontario 03/12/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Toronto and Ajax.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    @TELUS no customer service after 5. Are you kidding me!

  • nonaammees nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Is anyone having issues with Telus

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • ThatCanadianSOB DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    @TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

  • peterdimov Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lilalbertaninja MamaBear (@lilalbertaninja) reported

    Our @telus internet has been down all afternoon! What is going on??!

  • zelo2007 Mohan (@zelo2007) reported

    @TELUS @CEMonthCanada How about you reverse the credit card fees ? Times are tougher , inflation all time high and long standing customers like me with fix income have to cut down few things

  • L_voldermort Boardayy (@L_voldermort) reported

    @BuhlerFerris @TELUS @TELUSsupport Me as well. I guess their system is down.

  • GeekyB_28 Insignificant Geek 🇨🇦🔥🐉⚔️ (@GeekyB_28) reported

    In my home and Telus is telling me I'm in the USA. Going to assume Telus is down. Again.

  • AbuFish007 AQ 007 (@AbuFish007) reported

    @TELUS 2/2 You are charging premium pricing in CDN for below-average customer support. If you were to charge us in PHP I would be a little less frustrated. Find a solution to this massive problem. I can only see your company losing customers if it's not fixed.

  • TheStratstar Stratstar (@TheStratstar) reported

    Of course Telus goes down right after the Oilers tie it up.

  • jfranceska Jacqui Chesterton (@jfranceska) reported

    I become some kind of Hulk, not of the she- variety, when I have to talk to Telus sales people on the phone. 100% reptilian brain. They should do studies on the effect of customer service calls on stress hormone levels.

  • gvoysey Gary Voysey (@gvoysey) reported

    How does a billion dollar company like #telus not have customer service beyond 5?

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I’m really getting sick of my @Telus internet being so damn slow.. I pay 120$ a month and for what?

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @BestBuyCanHelp @BestBuyCanada I have a contract, with telus. The issue is not being able to talk to anyone at your stores You have a policy that doesnt allow people to call and find information Has to be online Worst customer service decision yet