Telus Outage Report in Ajax, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Is anyone having issues with Telus
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DisDadDatDad
(@ThatCanadianSOB) reported
from
Oshawa, Ontario
@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
@TELUS no customer service after 5. Are you kidding me!
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nicsy05
(@nicsy05) reported
@TELUS @TELUSsupport you and your customer support are terrible! Employ people in Canada and make the process simple FFS
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Tracy 'Allen' Bingley
(@AllenRaph) reported
Is almost everything down with @TELUS I mean really? This is a national Telecommunications provider. They don't deserve to be in business.
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Zach F.
(@FifthlinerYEG) reported
If you have a business DO NOT use @TELUS -Poor customer service -Told a specific time only to have it changed without informing us -Internet out for a full business day and going on a second -Only response from their outsourced call centre was "I'm sorry" with no attempts.. 1/2
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Steven
(@faria_wong) reported
@TELUSsupport The ADT app IS NOT WORKING. Telus is not providing me with answers. Spent 3 hours on the phone and all I get is that they will look into it. Come on - THE APP IS NOT WORKING? What’s the issue and when will it be fixed. I am appalled at the poor service from Telus.
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LeanneScott
(@LeScott45) reported
@TELUS trying to reach your 24/7 support line but you are closed right now. Do you only offer support 23:7 or 22/7?
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TELUS Support
(@TELUSsupport) reported
@KittenBeeboo_ Hi Ren, are you still experiencing issues with your TELUS home internet service?
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Just About Gaming
(@nicknac1254136) reported
@TELUS @MakaylaMoonnn Hey Telus why does the people calling on your behalf become rude when being told no and to stop calling. I have told them many times yet I still get called
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TELUS
(@TELUS) reported
@jkparker Hi J. Karen, are you still experiencing issues with your TELUS home internet service?
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Damian
(@DamiannnLong) reported
@TELUSsupport I can long into Telus online but my mobile app says it’s wrong and that it will lock after 5 attempts. Any help?
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Nick
(@cdnstudent) reported
@TELUSsupport Yay Telus <3 I had the absolute nicest tech/installer, is there a way to give proper kudos since this was an extra/support appointment I'm not sure I will get a survey? :)