Telus Outage Report in Ajax, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Markham, Scarborough, Oshawa and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Markham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Melanie Korach
(@melanie_korach) reported
from
Whitby, Ontario
I am a loyal #TELUS customer! #StarfishClub @TELUS
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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Salti
(@SamySalti) reported
from
Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Jose Alaras
(@jalaras) reported
from
Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brian 😎 Latte sipping Calgary elite
(@SWCalgaryGuy) reported
@kyleintheyyc @TELUSsupport I work for TELUS. If you need further support please reach out to me so I can arrange it
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Diane Marie
(@DianeMariePosts) reported
@msesheta Not so right now. Maybe holiday issues. I have booked a call with a *real person* three days hence. Telus won't allow me to find a plan for him and just do it on-line.
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Nelligante
(@nelligante) reported
@theJagmeetSingh Companies like Telus need to be profitable. What do you suggest would be a acceptable profit to the NDP? Telus employs 90,000 people and is the 9th largest employer in Canada. They invest in Canada. Cell phone bills suck but if you want the best service you pay more.
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Hedge Fund Manager
(@rich_hedge_fund) reported
TELUS $T trades on the XTSE exchange and that stock was drifting down until i grabbed more shares. TELUS pays 35 cents quarterly yielding 5.29% today.
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bks
(@bks86798035) reported
@TELUS @FriendlyFuture Good work, too bad you aren't also good at providing working internet!
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Ooklum
(@Ooklum) reported
@TELUS @TELUSsupport Been without internet since Dec 23rd in Surrey, BC Canada. I've contacted support 2-3 times every day and they always tell me there's no ETA on a fix and they can't tell me if a crew is assigned. Not even on the outage map. Going to switch to Shaw soon.
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Ange
(@Ange16843253) reported
Uh wtf #telus why in ******** did my internet go from $73.50 to ******* $142.50???? Unbelievable!!!!!!!!!
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Jim Ennis
(@JimEnnis12) reported
@theJagmeetSingh Telus made that much! That means dividends might go up for me as I own a few shares of that company. I use those dividends to pay my bills etc. Seeing your government does nothing to help it’s citizens!!!!! Comments Jag?????
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Trish Pick
(@PatriciaLeePick) reported
@theJagmeetSingh Um... If anyone is still struggling with their Telus bill, they offer a cheaper option through public mobile. They even have a badass referral program and are ordering 20GB for $45. Never get overcharged for going over. Use my referral code: PQ8NN4
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Rob Davies
(@bsuns) reported
@TELUSsupport is a joy. 1st 30 minutes with someone who couldn't find what I was asking about ON THE TELUS SUPPORT WEB PAGE. Then forwarded to customer care. Waiting 1/2 hour now to talk to someone. Their hold music is not wonderful, fyi. No offer to call me when they are free.