Telus Outage Report in Ajax, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Thomas More
(@_tcmore) reported
from
Pickering Village, Ontario
@StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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Rick Barnes
(@queerthoughts) reported
from
Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Limp Brizket
(@NickPerovic) reported
from
Pickering Village, Ontario
@StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it
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Debbi Ragogna
(@DebRagogna) reported
from
Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Shingai🔥
(@Tjido) reported
from
Whitby, Ontario
Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Carol Brooks
(@ttctaker) reported
from
Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Jessica
(@Jessica00469341) reported
from
Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JayIsPainting
(@JayIsPainting) reported
I can't believe I'm contemplating a switch to Telus...been a Shaw customer for +20 years....but here we are.
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TELUS News
(@TELUSNews) reported
2/3 Since 2000, @TELUS has invested nearly $220 billion in network infrastructure, spectrum, and operations, and plans to invest $70 billion overall across Canada by 2026 to enhance the coverage, speed, and reliability of our global-leading networks.
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Matty🇨🇦
(@PrairieAgMF) reported
from
Trochu, Alberta
@YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure
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Siobhan C
(@chisio) reported
@TELUSsupport I am so frustrated with your service. I have recently switched back to Telus from Rogers and fear this was a terrible mistake. I have had problems w voice mail for 3 weeks I call tell long story again multi times you call bck I’m working lv vm don’t work 🤬🤬
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Heather, but Pumpkin Spice flavour
(@firststartrmh) reported
@YegAndre @TELUSsupport Sadly, I’m not surprised. Telus seems to be taking customer service cues from the airlines these days. 😬
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Dean
(@dwpilgrim) reported
@TELUS when will pure fibre come to our location in Alberta. The internet is so slow here.
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Paul Turnbull
(@chigaze) reported
@JayIsPainting @Shawhelp FWIW, over the years I’ve had a number of bad Telus experiences however when they put fibre to our house we went back to them and their service to us the last few years has been quite good. (Including handling our switch from old house to temp apartment to hooking up new house).
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Jay Shah
(@j4shah) reported
Does anyone in my network know (or are themselves) a (consumer) sales associate @ any of Rogers/Bell/Telus (or sub-brands)? Have a potentially interesting opportunity to discuss :)
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ᴊᴀᴍs
(@shordyisDOPE) reported
This 5G wifi is a scam connections **** take me back to 2.4G @TELUS
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Colin Millard
(@millardhomes) reported
@telus Please remove the deep black section on the TV screen that appears in the fast forward or fast reverse. It obscures any details on where to stop a fast forward or fast reverse. Sports are the worst cases. Please get that BLACK line off these algorithms. All the best.