Telus

Telus Outage Report in Ajax, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ajax, Ontario 03/29/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Pickering, Whitby and Ajax.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaPickering Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • Miss_Angel_Baby Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • TheLifeOfNadia Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • StephenPunwasi Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Is anyone having issues with Telus

  • peterdimov Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • nonaammees nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • Innanenights Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • lilithebowman Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    @TELUS no customer service after 5. Are you kidding me!

  • TheSlowBurn CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • S_D3ol S DEOL (@S_D3ol) reported

    @Bell_Support called your customer service line and was told by your rep that they don’t care if I am happy with your service. When asked to transfer to sup, transferred to irrelevant team member. Care to explain? Feeling bad for switching from @TELUS @TELUSsupport

  • Sarli45_ Sarah 🇨🇦 🌈 NJ Con '23 (@Sarli45_) reported

    @tam_gb Dang that sucks. If you have a friend/family that is ok w/giving u their Rogers/Bell/Telus/cable provider acct info, you can sign onto watch episodes on the CTV website. They don't have the latest episode up just yet though

  • ltylr_ Larry Taylor 🇨🇦🇺🇸 (@ltylr_) reported

    @EastlinkSupport Any idea how long service is going to be out in Gibsons, BC. It’s been about 15 minutes now. This is a regular thing about twice a week, but usually not this long. Telus is looking better all the time.

  • vanericadams Eric Adams (@vanericadams) reported

    @StillMeowing 36 I believe. He's has day gigs like a serving rep in a liquor store (who TF made the decision to hire him to rep their brand??) or contracted product rep for TELUS. But even those were brief. Oh, he was a call center rep for Service Canada and was fired after a couple months.

  • SufiMindtricks SufiMindtricks (@SufiMindtricks) reported

    @jacktodd46 Garbage company. Telus is in union negotiations at the moment and it looks like we're heading for a lockout/strike. Telus keeps negotiating in bad faith and we're not going to roll over this time.

  • RfSbreds Renaissance Farm Saddlebred Horses (@RfSbreds) reported

    @Telus tech was here, satellite tv is working again but he’s saying there is a $150 charge for him being here. The problem came from them putting a dish in the house roof but they expect us to pay for their screw up. Was told on ph yesterday No Charge so let’s see how this goes.

  • pardeeprojra Pardeep Choudhary (@pardeeprojra) reported

    @TELUSsupport Princess Elena, your manager, called me and she gave me her extension to call her back after technician goes back. I am trying to connect to her but not able to connect. Telus sucks

  • lesleyjanef lesleyjanef (@lesleyjanef) reported

    @downtownrob88 There's no justice for telecom customers. I am a satisfied Shaw customer who would never choose Rogers, Bell or Telus. Never in a million years.

  • macpherson_a Andrea MacPherson (@macpherson_a) reported

    Hey @TELUS @TELUSsupport not awesome to find out at 7pm that I won’t have service overnight and into late morning. Makes working from home a problem.

  • Staymares Staymare (@Staymares) reported

    @stockfire409 @PierrePoilievre Thank god Pierre is stripping away the red tape, someone's gotta look out for poor little TELUS, McDonald's and Shell! They're just trying to scrape by!