Telus Outage Report in Ajax, Ontario
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The latest reports from users having issues in Ajax come from postal codes L1T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Pickering, Whitby and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Pickering |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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DisDadDatDad
(@ThatCanadianSOB) reported
from
Oshawa, Ontario
@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Shingai🔥
(@Tjido) reported
from
Whitby, Ontario
Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@faria_wong) reported
@TELUS poor service. Pulse down 2 days and no communication from Telus. Get a grip Telus. Your service SUCKS!! Mismanagement and incompetence.
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Sarah 🧷#TeamJinkxMonsoon
(@gorgegottmik) reported
@babyobvious Ahhhh oh no i was getting the 64 one😭😭help the other one isnr even avalaible on the telus website
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Steven
(@faria_wong) reported
@TELUSsupport Your app has been down for 3 days now. Last night I had someone go to my place so I’ll be billing Telus $25/hr until your app is fixed
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TELUS Support
(@TELUSsupport) reported
@kehlp Hi! To avoid roaming notifications or charges, you can set up the Network Mode to Manual > TELUS, from the settings of the phone.
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Krista 🇨🇦
(@Hanajimaismycat) reported
@GregBecause @roulinski @TomPark1n False. Provincial governments mis-managed their health transfers to make way for privatization. Telus offers paid for health subscriptions to AB and BC residents ffs. Considering BC finally managed to drop the monthly premiums for MSP within the last decade, it sucks heavily.
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Safety First
(@safety1222) reported
.@PublicMobile Day 12!! No help yet. Very sad that such a large corporation does not have a single human being for customer support. My issue cannot be resolved with opening a ticket. @TELUS instructed me to tweet to get assistance as the last resort. Still waiting.
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Steven
(@faria_wong) reported
@TELUS ADT by Telus service is very poor. I seldom call or require assistance. But I dont have the time to be calling. I dont have access to adt by telus app. I never received any instructions. For $60 a month when I have an issue I expect to call ADT once
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Davidoff
(@OperatorDX) reported
@RogersHelps Oh I did contact tech support. They opened a ticket, took 4 days to only close it and say there is no issue meanwhile I was still getting dropped calls and interruptions. Had enough and switched my whole family to Telus.
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𝚠𝚎𝚗𝚍𝚎𝚕𝚕
(@trendy_wendy1) reported
@TELUS @TELUSsupport I’m so annoyed with your services. Two weeks ago your customer service rep had to reset my PVR cuz there was an error and now it’s messed up again. My internet never works properly either despite you guys telling us it’s fine. Why am I paying you so much!
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Steven
(@faria_wong) reported
@TELUSsupport Telus has no means of properly communicating service issues. Exceptional poor service. My home security system has been down now for 3 days. No word from Telus