Telus

Telus Outage Report in Ajax, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ajax, Ontario 11/29/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Markham, Scarborough, Oshawa and Pickering.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaMarkham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • Tjido Shingai🔥 (@Tjido) reported from Whitby, Ontario

    Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus

  • ThatCanadianSOB DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    @TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Is anyone having issues with Telus

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    @TELUS no customer service after 5. Are you kidding me!

  • tracylyn44 Tracy D (@tracylyn44) reported from Oshawa, Ontario

    Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jtbear3ca #JustinFromCanada (@jtbear3ca) reported

    I wish Telus would fix the calling area in Windsor

  • vanisle7 Steve C (@vanisle7) reported

    @lcfrst2 I dont have a family doctor anymore, but the last time I saw one was via Telus's Babylon health a couple weeks ago when I was dealing with some terrible migraines. The doctor was probably the friendliest one I've ever dealt with. Overall a great experience.

  • GreenRevoPod The Green Revolution Podcast w/Micah Dewey (@GreenRevoPod) reported

    @telus is literally on here advertising & lobbying the Canadian people to contact their MPs calling for better internet access How about you expand & make your prices reasonable then we can talk about getting y’all more funds. Until then There’s other issues way more important.

  • bweisflock25 Brent Weisflock (@bweisflock25) reported

    @cshanny55 Honestly I just call Telus and tell them im going to cancel and they give it to me free every year. Lol

  • fredjmal FredJ (@fredjmal) reported

    @TELUSsupport @malorkus89 Telus will never call you back, but try your luck.

  • Smith781227 Smith🙉🙊🕵 (@Smith781227) reported

    PANEL, BUILT IN CAMERA, GLASS BREAKER) .... FREE SMART DOOR LOCK .... FREE VIDEO WIFI DOOR BELL .... ALL DOOR/WINDOW SENSOR, MOTION DETECTOR INCLUDED …… FREE PROFESSIONAL INSTALLATION SPECIAL DISCOUNT FOR KODOO/ TELUS MOBILITY CUSTOMER

  • fredjmal FredJ (@fredjmal) reported

    @TELUSsupport @KeirstenMendez Hey telus. I have done this a gazillion times. There are no techs available for Tech Support. Post their phone numbers here, don't take us through a wild goose chase.

  • edmmacleod Andrew (@edmmacleod) reported

    Hi, it's TELUS again. We wanted to ask one more time if you have been having issues with your Wi-Fi connection in your home? Please confirm with YES or NO @TELUSsupport is this legit?

  • TristanJer Tristan Jer (@TristanJer) reported

    @TELUS @TELUSsupport so im supposed to have a fiber install tomorrow which got moved to the 13th. I called and moved it to the 14th as I’ll be at work during the install time on the 13th. I just got an email saying my install is on the 13th at 6:00 pm - WTF is going on?!?!?!?

  • GreenRevoPod The Green Revolution Podcast w/Micah Dewey (@GreenRevoPod) reported

    @TELUS How about y’all just get out there and start building? I’d love to switch to Telus internet to go with my phone plan but we all know that this govt won’t do anything unless it makes them look good. Expand internet service. Reduce total cost. Win for you. Win for us.