Telus Outage Report in Ajax, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Whitby and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
||
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Whitby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
Is anyone having issues with Telus
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Tracy D
(@tracylyn44) reported
from
Oshawa, Ontario
@TELUS no customer service after 5. Are you kidding me!
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Maheen Qureshi | The Social Ties
(@Maheenqur) reported
@Money making scheme unravelled! @TELUS has our router in a cabinet and we have a horrible internet signal! Now they say they will charge 150$ to move the router which should NOT have been in the cabinet to begin with! #telussucks #telusisshit
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Farmer S ©️🍻🇨🇦🚜🌾🌎
(@smlk4) reported
@olkeez1 Constantly for the last year. Our place used to have excellent service. The past week or so has been worse. No kidding Telus better get their **** together.
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Cluesy
(@KelseyB18384983) reported
@TELUS I need help yog your online chat is not helping. I’m abroad in the UK and my phone is not receiving incoming text messages!? I need them for verification .
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Adrian Doughty
(@connectedAVIT) reported
@TELUS FYI the only thing that was smooth with your company since I placed my online order 8 days ago was the cancellation.... Your social support team didn't even respond to me. everyone who answered the phone was fantastic.
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Ben Dumaine
(@RealBenMoney) reported
Nothing better than being able to catch 3 game 7s tonight and your @telus internet just stops working and no one can fix it until Tuesday what a joke
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Davis Graham
(@dgraham65) reported
@a_hoyhoy Been down this path with Shaw. If you haven’t yet, reboot router. If you have an older router you should get an new one with new technology. I’ve had no issues since upgrading to 1 gig service. If you have Telus fibre in your neighborhood switch to that.
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Mattola
(@canucksrepublic) reported
Want to thank @TELUS for being the most unreliable service I've ever had Right on Game 7 Saturday and for my kids euro vision final all my internet and TV goes out I will try to get on to chat through my phone but I don't look forward to another hour on it @TELUSsupport i give up
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***** Jonas
(@WillyJonas6) reported
@Vella_Raye @BradleyVis The big Telcom Bell, Rogers & Telus are all CROOKS! Bell is the worst & they will jack up your plan by $5 or $10 per month just to screw you at their whim! Even in their advertising, they state that they reserve the right to charge you more $ during your contract term. Bastards!!
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Justin_Powzy Ⓐ
(@UltraONIX) reported
@fabulavancouver What are they suppose to do about it exactly? Do you call Rogers complaining about your Telus service?
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Maheen Qureshi | The Social Ties
(@Maheenqur) reported
Money making scheme unravelled! @TELUS has our router in a cabinet and we have a horrible internet signal! Now they say they will charge 150$ to move the router which should NOT have been in the cabinet to begin with! #telussucks #telusisshit