Telus outages and service status in Ajax, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 1 outage signal in the last 24 hours around Ajax, including 1 direct report.
The most common problems reported in this area mention Phone.
The most recent signal from this area was received Apr 11, 4:17 PM EDT.

Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Ajax	Baseline
Apr 11, 4:00 PM EDT	0	0	0
Apr 11, 4:20 PM EDT	0	0	0
Apr 11, 4:40 PM EDT	0	0	0
Apr 11, 5:00 PM EDT	0	0	0
Apr 11, 5:20 PM EDT	0	0	0
Apr 11, 5:40 PM EDT	0	0	0
Apr 11, 6:00 PM EDT	0	0	0
Apr 11, 6:20 PM EDT	0	0	0
Apr 11, 6:40 PM EDT	0	0	0
Apr 11, 7:00 PM EDT	0	0	0
Apr 11, 7:20 PM EDT	0	0	0
Apr 11, 7:40 PM EDT	0	0	0
Apr 11, 8:00 PM EDT	0	0	0
Apr 11, 8:20 PM EDT	0	0	0
Apr 11, 8:40 PM EDT	0	0	0
Apr 11, 9:00 PM EDT	0	0	0
Apr 11, 9:20 PM EDT	0	0	0
Apr 11, 9:40 PM EDT	0	0	0
Apr 11, 10:00 PM EDT	0	0	0
Apr 11, 10:20 PM EDT	0	0	0
Apr 11, 10:40 PM EDT	0	0	0
Apr 11, 11:00 PM EDT	0	0	0
Apr 11, 11:20 PM EDT	0	0	0
Apr 11, 11:40 PM EDT	0	0	0
Apr 12, 12:00 AM EDT	0	0	0
Apr 12, 12:20 AM EDT	0	0	0
Apr 12, 12:40 AM EDT	0	0	0
Apr 12, 1:00 AM EDT	0	0	0
Apr 12, 1:20 AM EDT	0	0	0
Apr 12, 1:40 AM EDT	0	0	0
Apr 12, 2:00 AM EDT	0	0	0
Apr 12, 2:20 AM EDT	0	0	0
Apr 12, 2:40 AM EDT	0	0	0
Apr 12, 3:00 AM EDT	0	0	0
Apr 12, 3:20 AM EDT	0	0	0
Apr 12, 3:40 AM EDT	0	0	0
Apr 12, 4:00 AM EDT	0	0	0
Apr 12, 4:20 AM EDT	0	0	0
Apr 12, 4:40 AM EDT	0	0	0
Apr 12, 5:00 AM EDT	0	0	0
Apr 12, 5:20 AM EDT	0	0	0
Apr 12, 5:40 AM EDT	0	0	0
Apr 12, 6:00 AM EDT	0	0	0
Apr 12, 6:20 AM EDT	0	0	0
Apr 12, 6:40 AM EDT	0	0	0
Apr 12, 7:00 AM EDT	0	0	0
Apr 12, 7:20 AM EDT	0	0	0
Apr 12, 7:40 AM EDT	0	0	0
Apr 12, 8:00 AM EDT	0	0	0
Apr 12, 8:20 AM EDT	0	0	0
Apr 12, 8:40 AM EDT	0	0	0
Apr 12, 9:00 AM EDT	0	0	0
Apr 12, 9:20 AM EDT	0	0	0
Apr 12, 9:40 AM EDT	0	0	0
Apr 12, 10:00 AM EDT	0	0	0
Apr 12, 10:20 AM EDT	0	0	0
Apr 12, 10:40 AM EDT	0	0	0
Apr 12, 11:00 AM EDT	0	0	0
Apr 12, 11:20 AM EDT	0	0	0
Apr 12, 11:40 AM EDT	0	0	0
Apr 12, 12:00 PM EDT	0	0	0
Apr 12, 12:20 PM EDT	0	0	0
Apr 12, 12:40 PM EDT	0	0	0
Apr 12, 1:00 PM EDT	0	0	0
Apr 12, 1:20 PM EDT	0	0	0
Apr 12, 1:40 PM EDT	0	0	0
Apr 12, 2:00 PM EDT	0	0	0
Apr 12, 2:20 PM EDT	0	0	0
Apr 12, 2:40 PM EDT	0	0	0
Apr 12, 3:00 PM EDT	0	0	0
Apr 12, 3:20 PM EDT	0	0	0
Apr 12, 3:40 PM EDT	0	0	0
Apr 12, 4:00 PM EDT	0	0	0

April 12: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ajax, Ontario

The most recent Telus outage reports came from the following cities: Scarborough, Pickering, Whitby, and Ajax.

City	Problem Type	Report Time
Scarborough	Phone	24 hours ago
Pickering	Phone	24 days ago
Whitby	Wi-fi	1 month ago
Ajax	Phone	2 months ago
Whitby	Phone	3 months ago

Nearby cities with recent reports

Scarborough

1 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

Tracy D (@tracylyn44) reported 2 minutes ago from Oshawa, Ontario
@TELUS no customer service after 5. Are you kidding me!
Salti (@SamySalti) reported 4 minutes ago from Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
Limp Brizket (@NickPerovic) reported 15 minutes ago from Pickering Village, Ontario
@StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it
Melanie Korach (@melanie_korach) reported 23 minutes ago from Whitby, Ontario
I am a loyal #TELUS customer! #StarfishClub @TELUS
Pepper Redcastle (@SherriStocks) reported 28 minutes ago from Whitby, Ontario
@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
Tracy D (@tracylyn44) reported 30 minutes ago from Oshawa, Ontario
Bravo @TELUS you just lost 3 lines and a customer of 14 years because YOU are unorganized and can’t get your paperwork right.
Thomas More (@_tcmore) reported 38 minutes ago from Pickering Village, Ontario
@StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.
Jose Alaras (@jalaras) reported 41 minutes ago from Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
Shingai🔥 (@Tjido) reported 44 minutes ago from Whitby, Ontario
Anyone else just experience a complete network outage on mobile and wifi? For a few minutes I was forced to really think about what it would mean if this was some sort of event... #bell #rogers #telus
Tracy D (@tracylyn44) reported 45 minutes ago from Oshawa, Ontario
Is anyone having issues with Telus
DisDadDatDad (@ThatCanadianSOB) reported 49 minutes ago from Oshawa, Ontario
@TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.
Rajendra Singh (@Rajendra) reported 49 minutes ago from Ajax, Ontario
Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
Sharlene🌱🍄🌷🌻 (@sfergs_) reported 53 minutes ago from Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
Randy Coleman (@Yeti98_) reported 54 minutes ago from Whitby, Ontario
@BaronDestructo @Bell @koodo @Fidomobile @TELUS @PublicMobile I'm with Public Mobile. No problems at all.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Andrew Sair (@sair_andrew) reported 9 minutes ago
@TyDaneGonzalez Yeah same. I thankfully realized earlier today so I was able to get my buddy’s Telus login. So stupid though.
Canadian Oil 🇮🇱 (@oilcanadian4) reported 10 minutes ago
No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS
VR! (@VicRizzzz) reported 12 minutes ago
@Telus why does your cellular network always so slow . Please do something about it
Jody Vance (@jodyvance) reported 14 minutes ago
@vanuckfan56 @TELUS @TELUSsupport Hi. This is twitter. 😎 - I DM’d and tagged. They did not come through. My past contact did. Save your support contacts!
Unacceptable Cherie B (@CherieBeneteau) reported 14 minutes ago
@Savage16May My son cracks up at me yelling operator continuously into my phone. AI never understands my problem. Then I start swearing and it hangs up on me 8 months now still can't get my phone to stop dropping calls and my phone won't switch over to wifi calling. But telus only has AI support.
Johal (@Johal6O4) reported 15 minutes ago
@6Nonny @zCallouts telus would never do this
Sharon Audley (@whistlersharon) reported 16 minutes ago
@TELUS Another@telus call to my number registered on the national do not call registry. File a complaint. It only took a couple of minutes. Maybe they'll get the message then.
Rachel Miller (@RachelMiller84) reported 17 minutes ago
@status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet
lagomorph (@lagomorphlabs) reported 18 minutes ago
telus said i violated the terms of service i ate the terms of service. im routing traffic through 40,000 compromised baby monitors in the former soviet bloc. I got fiber optic running through a corpse like a puppet. i'm hosting a mirror of the north korean intranet on a calculator duct taped to a raccoon. they tried to cut the line again so i'm transmitting data via the fillings in the teeth this **** aint nothing to me man
Justin Lebid (@JustinLebid) reported 19 minutes ago
@TELUS I NEED someone to call me ASAP!!! If I don’t get a call this evening, I will forever more cancel and never use your ridiculous company for any future business!!! I’m not joking around! Call 236-785-3672