Telus Outage Report in Ajax, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ajax come from postal codes L1T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (45%)
-
Phone (29%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Ajax, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Ajax and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Ajax |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
-
Matthew
(@jmwensley) reported
from
Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
-
Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
-
John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
-
Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
-
Rick Barnes
(@queerthoughts) reported
from
Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
-
Rajendra Singh
(@Rajendra) reported
from
Ajax, Ontario
Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
-
Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
-
Rich Gomes
(@BoomDiggyBang) reported
from
Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
-
Mayssia (May) Elajami - Toronto Lawyer
(@Mayssia) reported
from
Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
-
otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
-
Debbi Ragogna
(@DebRagogna) reported
from
Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
-
ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟
(@shurmanator) reported
from
Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
-
Thomas More
(@_tcmore) reported
from
Pickering Village, Ontario
@StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.
-
RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
-
🖤Rachel Santos🖤
(@queensantos1984) reported
from
Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
-
Carol Brooks
(@ttctaker) reported
from
Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
-
Jessica
(@Jessica00469341) reported
from
Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
-
Limp Brizket
(@NickPerovic) reported
from
Pickering Village, Ontario
@StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it
-
Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Shayla
(@__SJxo) reported
Yesterday was a great day being a Telus customer
-
Markham Hislop
(@politicalham) reported
@spoam @FidelisLobo @christyclarkbc When it comes to telecom, there are no good options. The best that can be said is that Shaw has provided us stable high-speed internet at a premium price. Telus' service in our neighbourhood is so bad I can't use my cell for business.
-
GuilmonRunix_AD
(@GuilmonR) reported
@cohenmacinnis @INTERAC I would suggest they use Telus next time, at least their network outages are extremely rare and localized and include backups in case anything happens. Telus was fine for me yesterday.
-
Patrick Dusablon
(@PatrickDusablon) reported
@IanKing Doesn't help that the CRTC senior ranks are stacked with former Bell/Rogers/Telus execs and they all too often act like they still work for their old employers and not the public service.
-
John Bacon
(@JohnBac59551831) reported
@drandrewb @Nahanni_ Not really. Bell, Freedom, Telus, etc., were still up and running. If we had a single gov't service that went down; then nobody would have had service.
-
Rob 🩸 🏴🇨🇦
(@RobertBall19692) reported
@lockedo10171327 @SpiggyMoon Well, it's not Bell, Rogers or Telus, is it? I also had absolutely no issues yesterday. Phone and internet worked fine.
-
Amara
(@OutdoorCat2) reported
I’ve had the same account with @TELUS for over 20 years and in that time I have experienced a single 6 hour outage for which they refunded me half my bill that month. @Rogers you charge a fortune for **** service. I hate you and the fact that I have no other option for internet
-
Sunnydee0427
(@jallard0427) reported
I imagine it'd be hard to take it serious when you"re playing for a team that hired Elmer Fudd as the manager. Or for an owner that f'd so bad that all their customers and the big banks are reconsidering using them as their service provider. Ironic Bell & Telus were just fine.
-
Pinkpanther80
(@Pinkpanther801) reported
@Motomom128302 Telus runs on bell lines. I was with them but they are expensive. I’ve been on many different plans but for internet rogers has always been more reliable than bell. Especially the bell fibe crap!
-
S Loughead
(@sanl) reported
@BodenschatzRyan Rogers Bell & Telus need to have emergency contingency plans. Any corporation I worked for did.