Telus outages and service status in Markham, Ontario

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Markham, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Markham, Pickering, and York.

City	Problem Type	Report Time
Toronto	Wi-fi	6 days ago
Toronto county	Internet	10 days ago
Markham	Phone	15 days ago
Toronto county	Internet	19 days ago
Pickering	Phone	20 days ago
Toronto	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 14 seconds ago from Toronto, Ontario

  @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

• 
  Josh Millican (@Josh_NPH) reported 8 minutes ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  Sheldon Kerzner (@sheldonbk) reported 14 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Vipin (@Vipin39027196) reported 20 minutes ago from Toronto, Ontario

  @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

• 
  Thomas More (@_tcmore) reported 27 minutes ago from Pickering Village, Ontario

  @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

• 
  Ken Engelhart (@KenEngelhart) reported 30 minutes ago from Toronto, Ontario

  @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

• 
  Randall C Willis (@createdbyrcw) reported 34 minutes ago from Toronto, Ontario

  Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 35 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 40 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  Dennis aka dLo (@sidetripca) reported 40 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  HotPeppa (@Hunnie2B) reported 40 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  Sophia Cybulski (@SophiaCybulski) reported 41 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

• 
  Michael Nugent (@michaelnugent) reported 42 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  George Sawision me. (master electrician) (@GSawision) reported 44 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Modern Pundit (@sen127) reported 44 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Salti (@SamySalti) reported 44 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  Sheldon Kerzner (@sheldonbk) reported 51 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Trevon (@TrevonKwarteng1) reported 52 minutes ago from Toronto, Ontario

  nobody is there to telus like i dont have service

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 60 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  KP ☀️ (@kierstynpare) reported 60 minutes ago from Toronto, Ontario

  Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChinoAleman (@chinoalemano) reported 9 minutes ago

  Some people point out that $AMPG and $NVDA x $AMZN don't have a deal. They're right. And that's exactly why I'm buying with both hands. Think about what a ~$160M market cap is telling you. If a signed NVIDIA deal existed, this wouldn't trade at $6. Call it $50, call it whatever number you like, the point is the market would have repriced it violently already. The current price IS the proof that nothing is priced in. That's the whole opportunity. You're not paying for the deal. You're paying for a real, functioning company, and the deal, if it comes, is free optionality on top. My style, and I know it sounds backwards: the day the deal drops (and my read is that everything keeps pointing that direction) is the day I START considering selling. Not buying. By then the asymmetry is gone and the crowd has arrived. You buy when the proof is missing. You trim when the proof shows up. And here's the floor while I wait. Even with ZERO NVIDIA deal, ever, this is a company with: ➟ Zero debt. ➟ $18.4M in cash and securities. ➟ Gross margins at 48%, up from 33% a year ago. ➟ A $40M LOI with a Telus, with radios shipping today. ➟ And a validation stack most billion-dollar vendors would envy: OTIC certified, the only 64T64R at the global PlugFest, the world's first open-source AI-RAN demo running on NVIDIA's own platform, live demos at the first AI-RAN Alliance-endorsed lab. That's not a lottery ticket. That's a validated business where the market is charging you nothing for the biggest catalyst. The deal isn't my buy signal. It's my sell signal. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  Jim Rempel (@jim_rempel) reported 10 minutes ago

  Quite possibly true, I was raised with discipline, and many today are not. What I got as a kid, people today would call abuse, it wasn't. I started a business selling Internet access in 1995 and had 13 employees, this in North Central BC. We were an ISP until Telus monopolized the industry with the backing of the Federal and Provincial governments and bankrupted every small ISP in two provinces to the cheers of some of my customers. Ignorance is bliss, and yes, I'm still pissed off about it. Anyway, I had a few younger people work for me, some were good, many were not. It is a challenge to find good ones, but I can't help but look at places like Indeed and other online job markets and see how flawed they are. The hiring process is **** now, in the old days you hired your neighbors kid or someone you knew and trusted from Church made a recommendation. Grabbing a resume full of lies and flowery language is useless. Yeah, some kids are trouble but not all, but the way we find them has changed dramatically. In addition, when I got that job at 15, if I didn't pull my weight every minute of my shift, I was gone, instantly. Best advice I ever got was "fire fast and hire slow".

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 11 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 12 minutes ago

  @TELUS Awesome, it took several tech support agents not knowing how to ssolve the issue before I found one who said I wasn't the first person having the issue and knew the fix

• 
  Kar (@HabsGirl09) reported 12 minutes ago

  Telus customer service is the absolute worst

• 
  K. McGuire (@Joker_Fish) reported 12 minutes ago

  @MatchsticksCGY Last year Rogers forced the Flames into the middle of a legal battle against Telus and then they pull this ****. I hope the lawyers are sending the most professional sounding **** yous they have ever written.

• 
  hoss (@lacedsunnyd) reported 15 minutes ago

  I PAID MY PHONE BILL **** YOU TELUS

• 
  🇨🇦🌻🤔🌈 (@MgtmMoisan) reported 15 minutes ago

  @wyattd09 @TELUS @Rogers Good luck. Since having Optuc installed, I've had nothing but trouble. Getting support takes days out of your life.

• 
  Hakeem Ogunjobi (@olanshiley_211) reported 16 minutes ago

  For the past 3weeks, it has been a terrible experience with @TELUS @TELUSsupport with my internet. Zero customer service, customer support and resolution. We have been with them for over 4years and this provider act as if customers are ****. This is unbelievable!

• 
  Salty Cracker 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦🤍 (@4lt4cOn) reported 19 minutes ago

  @MapleLeafs @Rogers Ya thanks for the heads up on the news radio cancellation! How can you justify that when you are literally robbing us for tv and phone services. Canceling my cell service as soon as the contract expires. Heading over to @TELUS