1. Home
  2. Companies
  3. Telus
  4. Markham, Ontario
Telus

Telus Outage Report in Markham, Ontario

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Markham, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Pickering, Ajax, and North York.

CityProblem TypeReport Time
Toronto Internet 2 days ago
Toronto Internet 6 days ago
Toronto Phone 6 days ago
Toronto Internet 11 days ago
Toronto Total Blackout 13 days ago
Pickering Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • nonaammees
    nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • StregaNessa
    bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • KenEngelhart
    Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • AlsoKnownAs_AA
    Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • fuckdemmkids
    Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • peterdimov
    Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • andreaLG
    Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • DjMalik8013
    DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • Miss_Angel_Baby
    Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • ryanali23
    Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • AIexArteaga
    eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • TanashaNality
    miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • Josh_NPH
    Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • bakerofbytes
    Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DJMilkman
    DJ Milkman (@DJMilkman) reported

    @TELUSsupport what is TELUS current customer support phone number for home accounts and how do I reach a department which would handle legal issues surrounding a home services account?

  • Midusza_
    Midusza (@Midusza_) reported

    @TELUS Honestly really disappointed in your guys’ customer service. I’ve never had an issue with you before, I’ve never called, and have been generally happy for the time. I made the mistake of upgrading my phone online, making sure I selected to keep the same number.

  • MyTruthMyBody
    warehousewilly51 #FUT #BanishTheFourHorsemen (@MyTruthMyBody) reported

    @TELUS Canada is responsible for 1.6% of 0.04%. Let that fact sink in....get the picture. We in Canada as in most of the World are @ 0 Co@ Emissions and have been. THERE IS NO Co2 Climate Crisis. You claim to be up to date, look into Geoengineering. Your asleep or part of the problem.

  • MendesMirrors
    Kate (@MendesMirrors) reported

    Lil PSA for everyone make sure Telus actually closes your account cause I left there almost a year ago and paid everything off and closed it and they never actually closed it and let $200 of “late fees” accumulate on a bill that doesn’t exist like what was late?

  • kalpesh_desai
    Kalpesh Desai (@kalpesh_desai) reported

    @TELUSsupport facing a issue with TELUS mobile, rebooted many times but not able to connect with network. Located in Surrey BC

  • artofluba
    Ljubica Todorovic (@artofluba) reported

    @TELUS @TELUSsupport #yyc so apparently you have door to door salespeople signing people up for packages and porting over phone numbers without the account holders consent. Your management is a joke and all they can do is tell me it’s my “complicated name” as the problem.

  • TELUS
    TELUS (@TELUS) reported

    @zacangryman Could you try to login to your Telus via your desktop? Trying to see if it is an account conflict or a app conflict, please DM us if you have more questions!

  • BacomoMiko
    Miko Bacomo (@BacomoMiko) reported

    @TELUS @TELUSsupport I referred my parents to Telus but somehow your agents booked me for their appointment & I can’t cancel the appointment.

  • mobile23
    JW (@mobile23) reported

    @TELUSsupport Thanks but no thanks. I had enough bad attitude and experiences from your staffs. I will just drop both my home and business Telus accounts later in the year

  • Midusza_
    Midusza (@Midusza_) reported

    @TELUS ’m then informed there’s essentially nothing they can do as I’m outside my 30 days of cancellation. Meaning I either have to pay for two lines or cancel my old phone number. What an absolute joke.