Telus outages and service status in Markham, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Markham, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- Phone (44%)
- Internet (33%)
- E-mail (11%)
- Total Blackout (11%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Markham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Markham, Ontario
The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, Scarborough, and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Phone | 13 days ago |
|
Toronto
|
Phone | 19 days ago |
|
Toronto county
|
19 days ago | |
|
Toronto
|
Internet | 20 days ago |
|
Richmond Hill
|
Phone | 21 days ago |
|
Toronto
|
Internet | 25 days ago |
Community Discussion
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Telus Issues Reports Near Markham, Ontario
Latest outage, problems and issue reports in Markham and nearby locations:
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bitter ness (@StregaNessa) reported from Toronto, OntarioIf anyone tried to text me today, Telus was down and I didn't notice 🥲
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Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Jay Yoo (@tdotjay) reported from Toronto, Ontario@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, OntarioJust spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Tania gupta (@taniagupta1307) reported from Toronto, Ontario@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario@4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔
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Farrukh Lalani (@fslalani) reported from Toronto, Ontario@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Brit Alexandria 🌷 (@brxvnd) reported from Toronto, OntarioWorst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Carol Brooks (@ttctaker) reported from Toronto, Ontario@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, OntarioYou know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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Trevon (@TrevonKwarteng1) reported from Toronto, Ontarionobody is there to telus like i dont have service
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, OntarioEvery time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, OntarioI’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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RyanCartier (@RyanCartiers) reported from Toronto, Ontario@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Peter Muscat (@Peter_Muscat) reported from Toronto, OntarioAlso seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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deadbeat valentine (@obnoxiousMods) reported@levelsio i have a pc case with a 16 core cpu that u can buy for 30$ on ebay 306012GB i got for 200$cad and a 100$ motherboard, 64gb ram ddr4, 2.5Gbps ethernet unlimited bandwidth, set to DMZ on my resi telus modem. it has a cloudflare dyndns script running that updates my dynamic ip on my dns automatically, no extra monthly for some real power instead of some garbage openvz over shared turbo garbage that u cant run aynthing on
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Sarah (@shankarita) reported@deliaflower1 You probably got someone in Pakistan. I had to get help from the BBB once before a Canadian Tech from Telus called me and fixed the problem.
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hcky123 (@dundatt1989) reported@JayJanower You are saying on Matt show you have it on authority Caps lost 40 million per year ? Aside from this year player wages were 14 m so total budget at max for caps would be 40m ish. that’s poor/lazy reporting to think they lost that much ? 🍎Tv is 8m/yr Telus is 4 m/yr
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🇺🇸 The Real Space Cowboy 🇺🇸 (@JosephHolli25) reported@BlondeBigot11 @TELUS I'd turn the dogs loose on them, they'd probably smell them and want to roll around on them though thinking they're rolling in ****
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Shredder152 (@shredder152) reportedSigh…. On hold with Telus for over a 1/2 hr - on the second call today!!! Piss-poor service - which, along with ridiculously high cost, is why I’m cancelling!!
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Noel HC (@biathlon1) reported@TELUSsupport That is how I finally accessed my bills. Three days now My Telus app is not displaying them. I prefer using the app. Escalate this as I don’t think I am the only customer experiencing the issue. Also see the DM string I have had with support.
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Greying Geek🇨🇦 (@Greyinggeek1) reported@howisthismylif @TELUS 100% shady. Nobody should be buying anything from outbound sales. I worked sales, mostly in telecommunications for 20 years. The worst cases of fraud and lies come from 3rd party outbound sales.
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Crypto IA Décodé (@cryptoiadecode) reported@McnallieM @TELUS Let's build @TELUS. One postal code per century. The growth never stops.
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heiba9866 (@heiba986627073) reported@trevor388569409 @Andrew_Sully @WestJet They can't even price a plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts
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Wendigo (@driftingwendigo) reported@JakeLandauTO @TDarcyM @taxspendlib That's a very different threat model and I agree 100%. But the Telus sovereign AI is being used in commercial applications (specifically mine, my team gets the weird ****).