Telus outages and service status in Markham, Ontario

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Markham, Ontario

The most recent Telus outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	Internet	2 months ago
Toronto	Wi-fi	2 months ago
Toronto county	Internet	2 months ago
Markham	Phone	2 months ago
Toronto county	Internet	2 months ago

Community Discussion

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Telus Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

• 
  RyanCartier (@RyanCartiers) reported 4 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Garrick The DJ (@GarrickTheDJ) reported 6 minutes ago from Toronto, Ontario

  I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

• 
  Peter Dimov (@peterdimov) reported 7 minutes ago from Toronto, Ontario

  @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 9 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  John N. Davis (@johnndavis) reported 10 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  James Harbeck, still here (@sesquiotic) reported 12 minutes ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  David Shory (@dshory) reported 15 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported 16 minutes ago from Toronto, Ontario

  Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

• 
  Kiran Varughese (@kiranjoyv) reported 21 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Joe Pizzoferrato (@JoePizzoferrato) reported 25 minutes ago from Toronto, Ontario

  @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

• 
  Matthew Gamble (@mgamble) reported 27 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Todger Strunk (@WaxEBuildup) reported 27 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Kelly Harris (@KellyPMHarris) reported 32 minutes ago from Toronto, Ontario

  Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

• 
  MermaidCindy (@CinderellaJane7) reported 34 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  Garrick The DJ (@GarrickTheDJ) reported 37 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  Sheldon Kerzner (@sheldonbk) reported 41 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Brit Alexandria 🌷 (@brxvnd) reported 47 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 47 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

• 
  Modern Pundit (@sen127) reported 50 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Trevon (@TrevonKwarteng1) reported 56 minutes ago from Toronto, Ontario

  nobody is there to telus like i dont have service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harlow Journey (@HarlowJourney) reported 24 seconds ago

  @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)

• 
  MoneyTree (@sk_bossman) reported 1 minute ago

  @BoomerDivvies @FullScopeWelds @TELUS Make sure they don’t ding your or your companies credit rating over this. Either with late payments or if it gets bad enough a judgement

• 
  Michael (The Young Buck)🧢 (@YoungBuckFarms) reported 2 minutes ago

  How often does everyone else get calls from Telus, or another phone provider? Weekly? I just don't answer anymore. I always told them, don't bother me unless you can give me the same thing I have for less $ or a better plan for the same $. And no, I don't want a new damn phone

• 
  Ballantyne Marketing (@ballantynemrktg) reported 3 minutes ago

  @HockeyPatrol Another reason to cancel my Telus TV subscription.

• 
  Acinnad Turneer (@ATurneer54354) reported 5 minutes ago

  @TELUS Sorry your end burnt the bridge. It could have been resolved but you closed my account not me. Keep the dollars. I don’t Dm. Give me a number to call and maybe I will. But that person better be a top manager of public relations not a low employee. I doubt you will. Never again.

• 
  Dustin De Yaegher (@duder_1987) reported 9 minutes ago

  @TELUS I’m in southwest Manitoba but I find everywhere we go your service sucks.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 10 minutes ago

  @TELUS @mmabrey1 We finally checked with our neighbours, whose TELUS service is working perfectly. When we brought this up to your team on our latest call—which we have now been stuck on for over an hour—the story suddenly changed. Now we’re being told there hasn't been a disruption in our area.

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 10 minutes ago

  Today an @EPCOR garbage truck took out my phone landline in the back alley. I've witnessed them striking the overhead cables before, but today they broke one. Went through a rigamarole explaining to @telus to send a technician tomorrow. I loath both of these companies, BTW.🤬

• 
  Roger Loves Music (@MusicMan1730) reported 20 minutes ago

  Telus @TELUS @TELUSsupport What is the phone number to cancel my Home Service? I need to speak with someone to help explain to me why my bill went up $140

• 
  Dave Groeneweg (@GroenewegDave) reported 21 minutes ago

  @RSHFarms @TELUS @TELUSsupport You have cell service? Telus is absolute garbage around here