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Telus Outage Report in Markham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Markham, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Pickering, Ajax, and North York.

CityProblem TypeReport Time
Toronto Internet 4 days ago
Toronto Internet 8 days ago
Toronto Phone 8 days ago
Toronto Internet 13 days ago
Toronto Total Blackout 15 days ago
Pickering Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • kevineproulx
    Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • anetto
    Annette McKinnon (@anetto) reported from Toronto, Ontario

    @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

  • lauramcgrathh
    Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • kierstynpare
    KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • Mara__Raquel
    ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • tanvir_z64
    Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • samkj27
    Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • YouMotorcycle
    YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • ugwumCee
    - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • RjSabotaged_Me
    Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • RebecaMacKinnon
    Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • debbyhenry
    Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • tracylyn44
    Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rubbertrout_
    rubbertrout (@rubbertrout_) reported

    @TELUS your home internet is terrible. Just sayin’.

  • BKCOdotCA
    BKco.ca (@BKCOdotCA) reported

    We have 1 bar of 3G cell service that we boost to 1 bar of LTE. From that signal our hub attempts to provide us with wifi... Running an online business with 3 mbps is not ideal, it’s painful actually, some days I could drop kick that Telus hub across the hay field.

  • breesorley
    bree sorley (@breesorley) reported

    @Shawhelp Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!

  • breesorley
    bree sorley (@breesorley) reported

    @ShawInfo Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!

  • CanuckScots
    Scots Canuck 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@CanuckScots) reported

    @TELUSsupport AGAIN, more rubbish from Telus. Promised to call between 7 and 8 tonight to fix THE SAME PROBLEM I have been asking them to fix. Guess what?...THEY DID NOT CALL! Worst customer service EVER!!

  • ChrisbWells
    Chris Wells (@ChrisbWells) reported

    @frugalfrivolous @youseepeeYYC @Drew__Barnes Apple, Samsung, Huawei, LG, Tesla, Telus, Bell, Rogers, Shaw...all straight up, honest brokers of business, but that CNRL...they’re the real bad ones...

  • stephenwrites
    Stephen Graham King (@stephenwrites) reported

    Terrible customer service week. @TELUS @BestBuyCanada @PurolatorInc You need to do better. It's not enough to have people make no attempt to help but do it politely. You have to actually provide solutions.

  • DeakMusings
    Thomas "Stop all Coal Mines in The Rockies"!! (@DeakMusings) reported

    @ursamajor88 Companies that outsource jobs should be penalized. For example Telus's technical support department is located in Guatemala. Great for that country but bad for Alberta and Canada. We need jobs not automation!!

  • gradientghost
    (de)composition in a cardboard box (@gradientghost) reported

    is it just me or is the website for shaw internet an absolute useless hole where links take you in a circle of nothingness and pointless images that dont link to information or services anyway what internet do y'all use we are unlikely to get the telus PWD deal bc it seems slow

  • WRMII
    WRM2 (@WRMII) reported from Brampton, Ontario

    @sadiafahim8 @TELUS @TELUSsupport Stop complaining about every service provider online. You're clearly a moron.