Telus Outage Report in Markham, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Markham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Markham, Ontario
The most recent Telus outage reports came from the following cities: Toronto and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
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| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Markham, Ontario
Latest outage, problems and issue reports in Markham and nearby locations:
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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Rajendra Singh
(@Rajendra) reported
from
Ajax, Ontario
Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Rich Gomes
(@BoomDiggyBang) reported
from
Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
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Mayssia (May) Elajami - Toronto Lawyer
(@Mayssia) reported
from
Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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Susan
(@glamourgirlca) reported
from
Vaughan, Ontario
Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Matthew Gamble
(@mgamble) reported
from
Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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🖤Rachel Santos🖤
(@queensantos1984) reported
from
Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟
(@shurmanator) reported
from
Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Rick Barnes
(@queerthoughts) reported
from
Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nadine Leenders
(@nleenders) reported
after wasting about 45 minutes of my life today and about 30 minutes last week on the same problem with Telus, i'm wondering, is there any internet or phone company that has required remarkably little of your time?
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OilerDome
(@ChromeDome09) reported
@TekSavvyBuzz There was never any competition. It has been and always will be ruled by 3 Entities Government has No ***** to step in do something about it Shame on you Bell ,Rogers and Telus for taking advantage of hard working honest earing a Canadians
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TELUS Support
(@TELUSsupport) reported
@0TimBannister0 Oh! In Toronto. Definitely not normal. I would suggest trying a new SIM card. You can get one from the closest TELUS store. If that doesn't fix the issue something might be up with the phone.
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Kevin Feterik
(@stupidoilers) reported
Hey @ShawInfo, you left my elderly parents stranded with no phone or internet for 2 weeks forcing them to switch to @TELUS. There was an error porting their number and you now want to charge them $100+ so they can get their 40+ year old phone number back??? Can you fix this?
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CDN Cynic
(@Cynic96104984) reported
Why would anyone subscribe to a service that charges extra for anything beyond the bare, mediocre minimum??? #PikTV is already a dismally inelegant product - try watching a hockey game on it! - so why does @Telus push it?!? It’s utter garbage!!!
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ClimateChangeSolutions
(@ClimateChangeS7) reported
1/. The @CRTC is a disgusting organization who just threw the average Canadian under the bus in order to cater to the Big Telcos BCE, @Rogers, and @TELUS and reducing competition. We'll all keep having to pay more. How about you do your job and help the average person. #CRTC
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Jim Wilde
(@WildeBari) reported
@nleenders If you are having problems with Telus, try Uniserve. They offer the same stuff as Telus, and use Telus' network (they buy wholesale). Then if you have a problem, Uniserve deals with Telus, and has a lot more clout to get it resolved.
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essnguyeen
(@essnguyeen) reported
@TELUS @TELUSsupport How could Telus have the audacity to mess with my credit score when THEY are the ones that screwed up? I never even used ur services, never received a chip or ANYTHING. Terrible service.. Being told it was solved and now it isn’t? Liars.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
@Canuckjd I have a bunch of emails with Telus that's the problem. I know I can keep them if I switch, but as a former employee knowing what goes on, I can guarantee it will be a complete disaster even as I leave for Shaw.
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canuckjd
(@Canuckjd) reported
@yegventures That’s ultimately why I created a more generic email account for myself (outlook, gmail, etc). I stopped using Telus and Shaw branded accounts so I could switch providers without problems.