Telus

Telus Outage Report in Markham, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Markham, Ontario 03/28/2026 07:10

March 28: Problems at Telus

Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Markham, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Pickering, Ajax and North York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaPickering Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • StephenPunwasi Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • TheSlowBurn CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • WaxEBuildup Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • StephenPunwasi Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

  • shapsy01 Vanessa 🇺🇦 (@shapsy01) reported from Toronto, Ontario

    Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

  • nonaammees nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • lilithebowman Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • WTIBull WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

  • jim_thepatriot Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • Innanenights Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • TheLifeOfNadia Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • Miss_Angel_Baby Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • WaxEBuildup Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

  • sesquiotic James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Devorahmeng ℭ𝔲𝔱𝔦𝔢ℭ𝔞𝔨𝔢𝔰 (@Devorahmeng) reported

    @TaylorBergquist im switching to telus so fast they put fiber optic in my area im gonna get the shaw cords RIPPED OUT cause no one needs that horrible speed like why does it go out at 12:30 -1 am every night?!? lmao

  • brian9306 Brian Evans (@brian9306) reported

    @lynesworld You went with Koodoo, which is a Telus brand. Telus and Bell share the same network towers and backhaul in Eastern Canada, so you'll still be on the same network. which is good if you were happy with the network, just mad at Bell.

  • Jay444 Ⓙⓐⓨ Ⓢⓗⓐⓦ (@Jay444) reported

    So I guess the folks @TELUSsupport are really behind. My scheduled appointment for yesterday has come and gone and all I’m hearing is crickets. Calls to Telus Support get lost in the phone system ether. Hoping contact via Twitter DM will be better... HᏜ℘℘Ꮍ Holidays!

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

  • ManixSalvador Manix (@ManixSalvador) reported

    @TELUS Rogers Communications . Canada suppose to be a country with advanced internet service. Rural areas close to Urban centers have established fibra optics receivers that simply are not activated because Rogers have establish those areas as low ROI . E.g. Uxbridge its one.

  • rodisreezNI Rod (@rodisreezNI) reported

    @SHEis_STRONG That **** is the Telus building now.

  • heather_ydshpp Living a life ♥️ (@heather_ydshpp) reported

    @lynesworld Is it true that Bell and Telus use the same network? We are with Bell but have our own devices - all we get are high pressure sales calls to switch internet etc to them as well. We can't go with Eastlink - don't have coverage in our area. Wondering if Telus would be an option?

  • ktcolhoun Katie Colhoun (@ktcolhoun) reported

    Was trying to open an account with Anne Marie via @TELUS’s online chat and she left the chat when I asked about pricing and compared other providers. What a way to lose a customer.

  • David_Yeh socially_awkward (@David_Yeh) reported

    dealing with TELUS customer service is like getting your wisdom teeth pulled while running a 10K

  • expatfishfly LorraineFTW 🏳️‍🌈🇨🇦 (@expatfishfly) reported

    @Limbictweets Once I called Telus and said “I wrecked everything. Please help me”