Telus outages and service status in Markham, Ontario

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Markham, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Markham, Pickering, and York.

City	Problem Type	Report Time
Toronto	Wi-fi	21 hours ago
Toronto county	Internet	4 days ago
Markham	Phone	9 days ago
Toronto county	Internet	14 days ago
Pickering	Phone	14 days ago
Toronto	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

• 
  Josh Millican (@Josh_NPH) reported 6 minutes ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  sara urowitz (@saraurowitz) reported 7 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  Limp Brizket (@NickPerovic) reported 9 minutes ago from Pickering Village, Ontario

  @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 14 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  Brit Alexandria 🌷 (@brxvnd) reported 17 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

• 
  Sheldon Kerzner (@sheldonbk) reported 19 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Garrick The DJ (@GarrickTheDJ) reported 19 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 19 minutes ago from Toronto, Ontario

  Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

• 
  HotPeppa (@Hunnie2B) reported 34 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  Tania gupta (@taniagupta1307) reported 35 minutes ago from Toronto, Ontario

  @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

• 
  ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported 37 minutes ago from Toronto, Ontario

  @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 39 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  Ed 🍃 (@fuckdemmkids) reported 41 minutes ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

• 
  Sam Kemp-Jackson (@samkj27) reported 45 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 46 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  Kevin Edward Proulx (@kevineproulx) reported 50 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  Jay Yoo (@tdotjay) reported 59 minutes ago from Toronto, Ontario

  @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

• 
  ⚪️⚫️ (@MonicaLauriola) reported 1 hour ago from Toronto, Ontario

  I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 1 hour ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  Trevon (@TrevonKwarteng1) reported 1 hour ago from Toronto, Ontario

  nobody is there to telus like i dont have service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@Alex_McPhee) reported 4 minutes ago

  @DailyHiveVan Step up @TELUS as a local Vancouver company and take over. You will get a lot of customer switches 👌

• 
  p (@SkeeterIRL) reported 5 minutes ago

  Mad how every cork gay is friends with every other cork gay and if you didn't work at Apple or Eli Lilly or Telus you're never going to be friends with any of them.

• 
  Bobby (@youngster1015) reported 12 minutes ago

  @MyHockeyBurner @Sportsnet650 Do you think rogers gives a **** about you being a customer? They are in business to make $ for shareholders. Rogers shares up 15% the past 12 months. Telus down 35% and can barely pay their 12% dividend. Give your head a shake

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 12 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  JPD (@JDugganhimself) reported 16 minutes ago

  @TELUSsupport Telus sucks. Worst company

• 
  Howard Beal (@alexanderBC83) reported 17 minutes ago

  @wyattd09 @TELUS @Rogers Why support any internet provider in Canada that has been gouging is for years, both mobile and home. Starlink has been fantastic

• 
  Albertan AF (@AlbertanAFk) reported 18 minutes ago

  @lesterbenz Yes they’re fine. Telus towers / same coverage. More of a self service kind of company.

• 
  Johan N. (@rk8215) reported 18 minutes ago

  $AMPG if you want american made certified O-RAN radio units, you go to Amplitech. I mean there is nobody else. They have monopoly. Telus is investing $66B to 5G/fibre network modernization. Telus named Amplitech as their hardware vendor. $167M market cap, +$100M signed pipeline, shipping already daily to Telus. Telus asking now even more new configurations. 48.6% gross margins. It feels good to be early.

• 
  David Wedge (@TheCoverageGuy) reported 19 minutes ago

  @MacCash55 @TheStig_16 @TELUS The same TSN that shut down TSN 1040?

• 
  ChinoAleman (@chinoalemano) reported 20 minutes ago

  @christianAV6334 The US is the one that needs to put in the work and improve its network using AmpliTech radios. AmpliTech's radio has already been tested and is being used by a major Canadian carrier; TELUS.