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Telus outages and service status in Markham, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 3 outage signals in the last 24 hours around Markham, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 28, 7:54 AM EDT.
  • 43% Internet (43%)
  • 36% Phone (36%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Markham, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, Scarborough, and Pickering.

CityProblem TypeReport Time
Toronto Phone 2 hours ago
Toronto county E-mail 4 hours ago
Toronto Internet 5 hours ago
Richmond Hill Phone 2 days ago
Toronto Internet 6 days ago
Toronto Phone 6 days ago

Nearby cities with recent reports

Toronto

5 recent signals

2 hours ago
Toronto county

1 recent signals

4 hours ago
Richmond Hill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • shurmanator
    ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • queerthoughts
    Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • KellyPMHarris
    Kelly Harris (@KellyPMHarris) reported from Toronto, Ontario

    Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • WTIBull
    WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • GSawision
    George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • sesquiotic
    James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

  • TrevonKwarteng1
    Trevon (@TrevonKwarteng1) reported from Toronto, Ontario

    nobody is there to telus like i dont have service

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • Miss_Angel_Baby
    Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • ttctaker
    Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

  • BoomDiggyBang
    Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • tdotjay
    Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • Vipin39027196
    Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • nabil01717
    Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • wellwithmelo
    WellWithMelo (@wellwithmelo) reported from Toronto, Ontario

    @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cdfrombc69
    cd frombc (@Cdfrombc69) reported

    @ProvoGal01 @TELUS @TELUSsupport Somebody called me about my past due account which I paid earlier in the day and then what I brought up that I'd like to cancel my account she said her thickest Indian accent oh I can't hear you sir and goodbye ******* ****

  • TrctrDrvngChamp
    Tractor Driver (@TrctrDrvngChamp) reported

    @universitelaval Quebec City will never have an @nfl team, especially at Telus! #nfl

  • ProvoGal01
    Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported

    Excuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

  • MrJohnBifolchi
    John Bifolchi ⓣ (@MrJohnBifolchi) reported

    @globeandmail Honestly Telus sales rep gave me so much incorrect information. They use people outside of Canada and English is a problem.

  • Tweedledee2022
    Adam (@Tweedledee2022) reported

    @TELUS why are you trying to scam your customers?? I called to cancel my contract and paid $1200 to pay off my device. Your representative offered me a new contract to stay. They are now refusing to honour the contract I was offered even after admitting your employee assured me

  • Jenniferl554563
    Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported

    Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

  • Terrilltf
    Terrill Tailfeathers (@Terrilltf) reported

    Quick. Most reliable inexpensive internet service in Calgary. Other than Telus lol and Elon’s of course.

  • RickWoo90992396
    **** (@RickWoo90992396) reported

    @trainofangels00 It's funny right. We were the ones who started the tariffs. I still don't see why we can't have America Dairy. I mean the biggest problem with canada is the lack of competition. Just google up a flight. Even telus and bell lie thru their teeth.

  • 0xdamani
    D A M A N I🤎🦅 (@0xdamani) reported

    @KVNG_DRIZZI @DeFiJesss If it's about outlier could help let's work together. And also I majorly work telus.. got 2yrs+ experience on here

  • joak995735
    joak (@joak995735) reported

    @JacobPacheco6 This is such a lazy narrative. 1 game of a group of guys who never played together lost? while missing some of their best guys to CHL playoffs and Telus Cup? over the last 3 WJC they lost its because they are developing u20 NHL talent while other countries haven't got any NHLer