Telus Outage Report in Markham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Markham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Markham, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Pickering, Ajax and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Pickering |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Markham, Ontario
Latest outage, problems and issue reports in Markham and nearby locations:
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Rambert
(@RambertSte73068) reported
@allenanalysis Another poor analysis by Allenanalysis. After Telus was done speaking, they pay the audience and not one person was standing. You need to somehow find out how to get rid of your TDS..
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ᴎiɿɘ
(@erinh5995) reported
@chris_tinaa85 @TELUSsupport @koodo Which is why I dont even let them get to their point. "Hi this is blah blah blah from Telus" "Hi. Telus needs to stop calling me. I will never use your services again. I hope your whole company folds. Leave me ******** alone."
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Yukari
(@mukai_yukari) reported
@TELUSsupport Thanks for replying. This is not an installation issue. I purchased a TELUS Video Subscription + Automation Subscription. I see both subscriptions in My TELUS and I am being charged monthly on my Mastercard. But TELUS support says they cannot see ANY subscription or transactions on my account in their system, so they cannot activate my camera or cancel the subscription. This looks like a Digital Subscriptions platform issue. Can you escalate this to the Digital Subscriptions / Digital Commerce backend team?
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space man going to mars
(@wrjb23) reported
@bell_wontrefund @Isha_sunshine @Bell_Mobility Bell if you call my number again offering me fiber internet I will file a suit on you you dont have any technology in this area you hsve spent a dime to help the people here not even telus in the last 100 years still the same wire so stop calling
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Space & Defense Sector
(@SpaceSector001) reported
from
Purpleville, Ontario
@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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Ben Jaw🅰️nda
(@BenJawanda) reported
$ASTS is up 10% today. Revenue beat. TELUS deal. Government contract. BlueBird 7 launching this month. And we haven't even hit commercial service yet. This is still the beginning. Where does $ASTS end 2026? Drop your target below 👇
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SpacBobby
(@SpacBobby) reported
@spacanpanman Will have to switch my carrier from Rogers to Bell/Telus soon as Starlink satellite service sucks a** when I’m in the mountains
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CHItrader
(@CHItraders) reported
TELUS JOINS THE SPACE PHONE PARTY WITH ASTS TELUS Cop inks a deal with $ASTS to beam cellular broadband from space to Canada's ***-end nowhere, investing in ground gear and snagging equity. $TU 🔹 Space-based service direct to regular smartphones – no towers needed 🔹 TELUS building ground infrastructure + buying AST shares for skin in the game 🔹 Aiming to blanket remote Canada where even moose get ****** signal 🔹 Long-term lock-in so neither can ghost the other mid-orbit
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Zf
(@PankilRichards) reported
This afternoon I switched from #Bell to #Telus for Internet services. Making sure everything is working correctly, called Bell to cancel their service. After talking/hold/talking/hold for 39min:17sec got what should’ve taken maybe 5-10min … Long story short: Bell sucks.
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Stoic Cap
(@TheStoicCapital) reported
$ASTS partners with TELUS to bring satellite-to-phone connectivity across Canada. 🇨🇦 TELUS x AST SpaceMobile Canada’s second-largest wireless carrier is partnering with ASTS to deliver space-based cellular broadband across the entire country? letting customers text, call, and use data from standard smartphones even in the most remote areas. This is exactly how the AST network scales: telecom partners + existing spectrum + satellites. Every new carrier expands the global coverage footprint and revenue potential. And people still think $ASTS is just a satellite company.