Telus Outage Report in Markham, Ontario

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Markham, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Pickering, Ajax, and North York.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Internet	7 days ago
Toronto	Phone	7 days ago
Toronto	Internet	12 days ago
Toronto	Total Blackout	14 days ago
Pickering	Phone	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

• 
  RyanCartier (@RyanCartiers) reported 3 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 4 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 15 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 18 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  James Harbeck, still here (@sesquiotic) reported 19 minutes ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  nonaammees (@nonaammees) reported 20 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Nadia (@TheLifeOfNadia) reported 21 minutes ago from Toronto, Ontario

  @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

• 
  WTIRealist (@WTIBull) reported 28 minutes ago from Toronto, Ontario

  @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

• 
  Brit Alexandria 🌷 (@brxvnd) reported 28 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

• 
  Vanessa 🇺🇦 (@shapsy01) reported 30 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 35 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Starbucks Bae (@Miss_Angel_Baby) reported 40 minutes ago from Toronto, Ontario

  Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

• 
  Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported 43 minutes ago from Toronto, Ontario

  @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

• 
  Shane (@Innanenights) reported 46 minutes ago from Toronto, Ontario

  Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 47 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Todger Strunk (@WaxEBuildup) reported 48 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Todger Strunk (@WaxEBuildup) reported 53 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  CERB Gotti (@TheSlowBurn) reported 53 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

• 
  Peter Dimov (@peterdimov) reported 56 minutes ago from Toronto, Ontario

  @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

• 
  Dan Levy (@TheDanLevy) reported 57 minutes ago from Toronto, Ontario

  @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Eisenbeis (@LisaEisenbeis) reported 11 minutes ago

  @TELUSsupport I know this is not exactly correct @ but holy cow!! When you change an employees pension pay date without telling them, after she just lost her husband of 58 yrs (he worked for AGT/TELUS 32 years) POOR #DoBetter

• 
  Chris Young (@DragonwoodBrew) reported 13 minutes ago

  @cmcalgary Home Internet: Telus PureFibre Gigabit plan 1Gbit up/down unlimited data $107 (no contract) Cell phone: Telus Peace of Mind plan 20Gb 5G $76 per phone

• 
  Greg (@goldenmulletman) reported 14 minutes ago

  You miserable piles of human garbage @TELUS you have terrible customer service, awful products, and now you're charging me to pay my bill. You're CEO made $19M last year. Pound sand!

• 
  𝖉𝖎 ⭑ (@didiibear) reported 15 minutes ago

  maybe it’s time to make the switch from shaw to telus bc wtf is up with these internet outages 🤮🤮🤮🤮

• 
  Big_G204 (@G204Big) reported 15 minutes ago

  @TELUS @TELUSsupport you guys suck waiting 2 hours to speak with someone what joke you company is. #horrible #SHITTYCUSTOMERSERVICE

• 
  Killer Systems Mark (@mark_poetker) reported 19 minutes ago

  @TELUSsupport I phoned support and told them that there's people phoning And stealing credit card numbers saying they're from telus And customer support really did not care Well I guess I won't be joining telus With customer service like that So beware everyone

• 
  Sam Brady (@dsrb) reported 19 minutes ago

  Really @TELUS - we pay $580 a month for phone service and you now want to charge us extra for using a credit card to pay?

• 
  Lionel - not Richie (@rebelsforum) reported 19 minutes ago

  How much did @telusmobility pull down last year that they pass along credit card fees now? Gsad telus, you stink

• 
  GΞR (@LouisGG16) reported 20 minutes ago

  I literally just got informed that #TELUS is charging 1.5% on credit card payments.. **** #robellus so much wtf

• 
  Vixenoire "Fox" (@Vixenoire) reported 20 minutes ago

  @cmcalgary Internet: Telus 1GB up/1 GB down (2 yr contract) $63/mo Cell: Bell 25GB of 5G, unlimited LTE & minutes (no contract) $55/mo 😎 Tip: treat the person like a human and politely ask what deals they have going for new customers.