Telus outages and service status in Ardrossan, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ardrossan, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ardrossan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ardrossan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ardrossan, Alberta
The most recent Telus outage reports came from the following cities: Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park
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Internet | 18 days ago |
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Sherwood Park
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Internet | 2 months ago |
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Sherwood Park
|
Internet | 2 months ago |
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Sherwood Park
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TV | 2 months ago |
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Sherwood Park
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Internet | 3 months ago |
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Sherwood Park
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Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ardrossan, Alberta
Latest outage, problems and issue reports in Ardrossan and nearby locations:
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Sharon Schmidt (@shazzer1973) reported from Strathcona County, AlbertaEffing #telus! Midway through the Chiefs/Titans game our cable, internet and phone died! They canβt come until Tuesday to fix it! At least my cell provider is Rogers, not #telus Frick!
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Andy the Bee π πΆπΉπ΅π€πΆπΈ- ππππ (@Bandlord1) reported from Strathcona County, Alberta@chriscurtola @TELUS @TELUSsupport @TELUSBusiness Never use it. I can find any number I need online quite quickly!
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Travis Dach (@travisdach) reported from Fort Saskatchewan, Alberta@CombinePilot44 Switch!!!! Switch now!!!! Made the change to TELUS Fibre and it has never slowed down once in 2 years. And I actually am paying half of what I was with Shaw.
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Chad (@neubian1) reported from Strathcona County, Alberta@EdmFootballTeam @TELUS I can't help it that I can make highlight real catches and be this ridiculously good looking
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courtney (@almostbrewed) reported from Strathcona County, AlbertaI canβt believe for four days @TELUS @TELUSsupport webmail is still down !! πππ
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Shaun Guthrie π¨π¦ (@LordGuthrie) reported from Strathcona County, Alberta@TELUS @TELUSsupport use some of that technology power and stop asking me every time I go into Netflix if I understand it uses data. I have an unlimited plan. Poor customer experience.
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Capitan (@randeepyeg) reported from Strathcona County, Alberta@TELUS mobile internet is down, we have mobile hub and no internet now.
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Devin Selte (@Devo9911) reported from Fort Saskatchewan, Alberta@TELUS @TELUSsupport Good day, Iβm a Telus customer and would like to know if missed calls show up on your call list on your monthly bill. Thanks!
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
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Ricky Mitchell π¨π¦ (@mitchell_ricky) reported from Strathcona County, AlbertaGot a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm
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courtney (@almostbrewed) reported from Strathcona County, Alberta@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. Iβm shocked I lasted that long with them.
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Annie McKitrick (@mckitrick_annie) reported from Strathcona County, Alberta@jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.
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Shari Olsen (@ShariOlsen16) reported from Strathcona County, Alberta@TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. Iβve missed online meetings due to this. Thanks Telus π‘π‘π‘
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Chad (@neubian1) reported from Strathcona County, Alberta@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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courtney (@almostbrewed) reported from Strathcona County, AlbertaI canβt believe for four days @TELUS @TELUSsupport webmail is still down !! πππ
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Russell Bird (@russellabird) reported from Strathcona County, Alberta@memoryandstory We had the same issue when we moved last year. Literally the exact same issue. Telus had us hooked up in like a day.
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Charles R Taylor (@taylormadegirls) reported from Strathcona County, Alberta@telus he was able to verify that he could not get authorization to help because her phone is disconnected.
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Aman Birdi (@amanbirdi) reported from Fort Saskatchewan, Alberta@TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...
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Ravi Prakash Singh (@ravitaurus) reported from Strathcona County, Alberta@TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didnβt worked. What? #telus #Yeg
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Darcy Brownπ¨π¦ (@brown_down) reported from Strathcona County, Alberta@jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brenda Dobson (Mopar Girl) π¨π¦ (@bjdobson08) reported@JonFraserTF @TELUS I canceled my @TELUS account 8 months ago and sent back all my equipment. They kept sending me a bill for a home phone and I don't have one. I phoned Customer Service and had them credit my account for the charges. They did. I am still getting bills though!!!
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Tattersail (@Tattersail67) reported@JonFraserTF @TELUS Whatever you do - don't do Rogers - replacing bad with worse - far worse
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R K Balsara (@RKBalsara) reported@JonFraserTF @TELUS The rest are as bad. Freedom has the best plans, decent pricing and coverage, but horrendous support.
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Camo Strait (@BritteS59065) reported@JonFraserTF @TELUS I have a 60 year old Telus building on my block ,never been maintained, A real eye sore ,Been trying toget ahold of someone about the build for 5 years, itβs not possible,disgusting behaviour from Telus .
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Dr Bud Prizeman (@RobertMutis1) reported@jabo_vancouver @TELUS I had picture but no sound. Had to reboot digital box to fix. Happened at the very start of the Cda-BHG game.
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Jonathan (@kingofvictoria) reported@JonFraserTF @TELUS @TELUS needs to revamp their customer service. We need to speak to Canadians that actually speak English or French. Quit offshoring your customer service.
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Howard Macleod (@howard_macleod) reported@JonFraserTF @Nanceasaurus @TELUS I dumped Telus after 20 years of complete incompetence, went to Starlink and never looked back.
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Greg (@battlehardened4) reported@TELUSsupport is Telus down in Calgary?
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Rob Pintwala (@RPintwala) reportedAfter 10 minutes, they asked me about my Telus services. The proceeded to try upsell me. Massive bait and switch. βStand With Ownersβ is in fact a massive lead gen scheme slowing down Canadian entrepreneurs. Shame on me? Sure. But shame on Telus.
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beck Λα²πΌβ TADC 9 (@espressoimpala) reportediβm ctfu apparently itβs an albertan with telus wifi specific issue what ππ