Telus

Telus Outage in Strathcona County, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Some problems detected at Telus

Telus problems in the last 24 hours in Strathcona County, Alberta

Telus Outage Chart in Strathcona County, Alberta 10/30/2020 12:00

October 30: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.32% Internet
  • Phone 16.32% Phone
  • TV 10.26% TV
  • E-mail 4.74% E-mail
  • Wi-fi 4.74% Wi-fi
  • Total Blackout 2.63% Total Blackout

Telus Outage Map Near Strathcona County, Alberta

The most recent outage reports and issues originated from Edmonton, Strathcona County, Sherwood Park and Fort Saskatchewan.

CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton TV
CanadaEdmonton Internet

Telus in Strathcona County, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:
  • russellabird Russell Bird (@russellabird) reported from Strathcona County, Alberta

    @AlbertaGirl34 @TELUS @TELUSsupport I had it but it had too many false fire alarms and no tech support so we had them come and remove it. Worst experience ever.

  • mckitrick_annie Annie McKitrick (@mckitrick_annie) reported from Strathcona County, Alberta

    @jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

  • ravitaurus Ravi Prakash Singh (@ravitaurus) reported from Strathcona County, Alberta

    @TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg

  • sheepleslayer69 Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta

    @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

  • brown_down Darcy Brown🇨🇦 (@brown_down) reported from Strathcona County, Alberta

    @jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?

  • newmusicmichael charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

  • VAHIDAYAN Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

  • ShariOlsen16 Shari Olsen (@ShariOlsen16) reported from Strathcona County, Alberta

    @TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡

  • David_Yeh socially_awkward (@David_Yeh) reported from Edmonton, Alberta

    Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

  • Madi39 Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta

    Ummmm my tv signal is now lost?!! Wtf Telus

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • JMarshyBosco93 Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta

    @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

  • dingdish Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

  • stukehrig Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta

    ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • getslostalot city raccoon eating garbage at 4 am (@getslostalot) reported

    @TELUS @tarasophia “being of service” that’s funny because you shut my service off so i can’t do my job because of what is literal pocket change to your company so i mean i can’t thanks to you. also are you kidding me.

  • getslostalot city raccoon eating garbage at 4 am (@getslostalot) reported

    @TELUSsupport @TELUS not to mention i was never urgently notified i received similar letters to bills with no noted urgency. no phone call, no email, just plainly marked letters. absolutely mind-numbingly stupid.

  • KawanaCharles1 HRH Queen of the West Indies Kawana Sancha Charles (@KawanaCharles1) reported

    No one knows my father he will be looking for that computer brain I'm like Daddy it's Telus & Koodoo where is it's brain? Engineers to see which Network I'm using..He still doesn't get it..

  • KKeycaps Krazed Keycaps (@KKeycaps) reported

    @TELUSsupport I am currently running the Telus 50 plan, which entitles 50down, and 10up, however I am only getting 2.8 up. How can I have the correct amount of upload given to me? I'm beyond tired of constant internet cutouts and just overall slow, inconsistent high ping internet

  • DanyaalRaza Danyaal Raza (@DanyaalRaza) reported

    @drmsgandhi @TELUSHealth Also stability issues & regular crashes. Serious decline in performance since Telus bought PSS from the CMA.

  • flokovsky salsa verde (@flokovsky) reported

    my tv still isn't working i'm pissed . i'm calling telus tomorrow they gotta fix this ****

  • Aquakitty_ Aquakitty (@Aquakitty_) reported

    @TELUS I never use twitter, but I came on here just to tell you guys can shove your bandwidth overage emails up your butt. If I get charged a dime I'll be switching. I'd rather have slower internet than get extorted for arbitrary bandwidth limits.

  • poli_sci_guy Mark Johnson (@poli_sci_guy) reported

    @b1keridingpinko @TELUS Nah, I never do that. Roaming is only around $2.50 - $3 a minute, and for most trips I don't use it at all. For me, just using it for emergencies, I think it's cheaper to just roam. If I was going to talk/text a lot, I'd definitely get a SIM locally though!

  • JtotheEVON The Artist Formerly Known As (@JtotheEVON) reported

    @jasonowen7937 @TELUS Oh i know they don't, I've worked in that industry before, it has to be their loyalty people that fix the problem, which i managed to get through to, so we'll see next month how it goes lol

  • jimmy_oil Jimmy the Oil Man (@jimmy_oil) reported

    @KolbyRizzo In the Oil Industry I have always had to change phone numbers regularly. Telus only provides if they were my carrier. I have to change carriers regularly. I went to Gmail and got slapped by CBC. So I use Hotmail and Proton Mail. No problems there so far.