Telus Outage Report in Strathcona County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Strathcona County, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
||
| Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Chad
(@neubian1) reported
from
Strathcona County, Alberta
@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else having Telus internet issues lately in Windermere?
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Dwayne Nemlander
(@biggbusdriver) reported
from
Edmonton, Alberta
@m_belenky @TELUS There’s a outage in western Canada
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Ben Morley
(@Ben_Morley92) reported
from
Edmonton, Alberta
@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
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Face Ginch (Jö)
(@joeywants) reported
from
Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
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jewelsb
(@getbent1976) reported
from
Edmonton, Alberta
@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.
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Roxamos
(@RoxamosOfficial) reported
from
Edmonton, Alberta
@TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Erin Danforth
(@eenied) reported
from
Edmonton, Alberta
@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
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Russell Bird
(@russellabird) reported
from
Strathcona County, Alberta
@memoryandstory We had the same issue when we moved last year. Literally the exact same issue. Telus had us hooked up in like a day.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
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Steve P
(@starchoice) reported
from
Edmonton, Alberta
@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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Chris Holmes
(@chrisholmes13) reported
from
Edmonton, Alberta
@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
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Chad
(@neubian1) reported
from
Strathcona County, Alberta
@EdmFootballTeam @TELUS I can't help it that I can make highlight real catches and be this ridiculously good looking
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Trashy McTrashface 🏳️🌈🏴
(@416raccoon) reported
Tfw that telus commercial that parodies Ferris Bueller comes on and you get lowkey depressed because you were basically Cameron but poor.
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Supporting local businesses and community
(@EntitledCanada) reported
@TELUS Your PUREFIBER is absolute crap. Your system fails every night. Can't watch TV AGAIN. Slowest WiFi Had enough of this. #fail #telus
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Mjjjjj
(@markjguico) reported
istg Telus is soooo **** bruhhh
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Gord H
(@gord_h) reported
@marycranston #Breakfasttelevision @RLacate how come we don’t get BT Vancouver anymore on tv #telus why we get BT Toronto? sucks #rogerstone
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Patty
(@Neverpatsy) reported
@RevZ_E @kavawho @VancityReynolds The same here. Subsidiaries of big companies - Bell has Virgin etc, Rogers has Fido etc, Telus has Koodoo etc. And Shaw - Freedom. There are a bunch of resellers - trouble is resellers (smaller companies) don't have the same quality. Claims of smaller market=less competitive.
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FCFYield
(@FCFYield) reported
@kevin__177 @nachkari Both Telus International and Telus Health will end up being two high quality growth Canadian listed companies. The Canadian equity market is terrible. Cdn investors will be all over these listings
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Nicole Ringer
(@NicoleRinger86) reported
@TELUS Your business support is disappointing, we’re experiencing a telephone outage that’s going on 3+ days, for the second time in a month, and no one at Telus even cares. Your reps screw up, zero compassion, who cares right? @TELUSsupport @TELUSBusiness
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Supporting local businesses and community
(@EntitledCanada) reported
@dougielelouch @TELUS @ShawInfo I'm with you. Every day my system fails. For top $$$$$ I want service.
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dave316
(@dave316) reported
Day 6 at least of no phone service from @TELUS. Tech here Thursday but didn't finish the job. Hasn't been back. DM to @TELUSsupport 24 hours ago. No response. Horrible service. 2 no shows from appointments they scheduled Fri&Sat.
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𝚜𝚑𝚎𝚕𝚋𝚢𝚛𝚘𝚜𝚎 ⚯͛
(@MsChanandlrBng_) reported
I was with Telus for 10 years before rogers & I n e v e r got **** from them except a hassle.