Telus Outage Report in Strathcona County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Strathcona County, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔
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Adrian Borowsky
(@adrianborowsky) reported
from
Edmonton, Alberta
@tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.
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CastledwnsDan
(@CastledwnsDan) reported
from
Edmonton, Alberta
At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
@TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks
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Christina
(@gurlygurl_99) reported
from
Edmonton, Alberta
@TELUSsupport On hold for 40 minutes now with support. Saw webmail was down but I don’t see anything about internet down.....still looking around while waiting on hold. #telus #yeg #longholdtimes
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them
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VRABEL Construction
(@yegVRABEL) reported
from
Edmonton, Alberta
@ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.
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Jacquelyn Reynolds
(@buoyantbabe) reported
from
Edmonton, Alberta
So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
@AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible
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Don 🏴
(@eglinski) reported
from
Edmonton, Alberta
Trying to enjoy #ChernobylHBO #GameofThrones @HBO @HBOCanada except that @CraveCanada is just devastatingly awful. It’s just 1080p sh!t-smeared digital artefacts across my screen. Sad that @STARZ was sucked in by @BellMediaPR @TELUS and their garbage service. Better to pirate FYI
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
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Yes, Nicola Dinicola is my real name
(@DinicolaNicola) reported
from
Edmonton, Alberta
From my desk, I can overhear my colleague having an EPIC argument with Telus customer service on the phone. It's both funny and terrifying. I'm trying not to giggle, but I'm cringing so hard on behalf of the Telus rep that my toes are curling inside my shoes. #badservice
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Chase Pascal-Quewezance
(@PascalVII) reported
from
Edmonton, Alberta
@RastaDaMonsta @TELUS Facts. I need to do the same. They charged my mom internet 150 when she was only getting 8mbps down/upload
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
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cheddar the dog
(@jennxanderson) reported
from
Edmonton, Alberta
lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron
(@oumax99) reported
@TELUS there seems to be an issue with your Pik TV app on AppleTV every time I exit the app I ah r to log back in the next time I go to watch something, every time.
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Rafiki Crossman
(@RafikiCrossman) reported
@TELUS Hello, I’m having an extremely difficult time finding a Telus location In the GTA That Carry’s Any Apple Watch Ultras. Could You Help Me?
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Curtis Rich
(@OGCurtisRich) reported
The hinge broke on the left side of my phone causing the screens to damage My phone provider @TELUS, insurance company @Asurion, and @Samsung are all pointing blame on each other with no one taking responsibility
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Reagan Podelec🍁🏒
(@ReaganPodelec) reported
@normscards99 @GPatrick77 I have Telus TV bundled with my internet. But also buy the center ice pack every season. It's $200 for repeat buyers. I can stream the games from my phone from their app as well. Yes I'm old and still on a cable TV service. Haha I can't go without having reliable TV service.
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Katt Hryciw
(@KattHryciw) reported
@paramountnet I subscribe to the Paramount Network through Telus TV here in Canada. Why isn’t the new season airing? It should be live now, but it’s just reruns. #Yellowstone
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Chantal Ireland
(@chantalireland) reported
Great. @TELUS @TELUSsupport just called to tell me a solution is coming. In 2-3 years the tower 10 blocks from us will be replaced. Until then if we have any more emergency needs we’ll need to get to Home Depot if we want to assure we can get through.
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Crazy James
(@CrazyJamesAB) reported
Hey, @TELUS I give you $125 monthly for my so called high speed net. So let's make a deal. Every time it fails and I get kicked off a game server, you're going to refund me one month's fees. So far tonight you owe me $250. If you want to charge me for your service PROVIDE IT!
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Regina McCreary
(@PedalHoppy) reported
@paininc I think people don’t get it, true but it’s really no different than my Telus phone calling your Fido. True we had to pick a service but after that, so what? If you pick wrong, switch.
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Deb N.
(@DebN38104724) reported
@Yellowstone Haven't been able to view tonight's episodes here in Canada 😕 Was supposed to be on Paramount Network, cable TV. Telus and Shaw are showing old episodes!!! Where is it????
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Chantal Ireland
(@chantalireland) reported
Same question for @SaanichPolice, not sure who can help or if we can even get help without escalating his rage further and making it more dangerous. Thanks. Can’t hold phone calls long enough to call non-emergency, @TELUS no longer serves our neighbourhood enough for that. :(