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Telus

Telus outages and service status in Strathcona County, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Strathcona County, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Strathcona County, Alberta

The most recent Telus outage reports came from the following cities: Sherwood Park.

CityProblem TypeReport Time
Sherwood Park Internet 1 month ago
Sherwood Park Internet 3 months ago
Sherwood Park Internet 3 months ago
Sherwood Park TV 3 months ago
Sherwood Park Internet 3 months ago
Sherwood Park Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

  • mckitrick_annie
    Annie McKitrick (@mckitrick_annie) reported from Strathcona County, Alberta

    @jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.

  • LordGuthrie
    Shaun Guthrie ๐Ÿ‡จ๐Ÿ‡ฆ (@LordGuthrie) reported from Strathcona County, Alberta

    @TELUS @TELUSsupport use some of that technology power and stop asking me every time I go into Netflix if I understand it uses data. I have an unlimited plan. Poor customer experience.

  • ShariOlsen16
    Shari Olsen (@ShariOlsen16) reported from Strathcona County, Alberta

    @TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. Iโ€™ve missed online meetings due to this. Thanks Telus ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    I canโ€™t believe for four days @TELUS @TELUSsupport webmail is still down !! ๐Ÿ™„๐Ÿ™„๐Ÿ™„

  • ravitaurus
    Ravi Prakash Singh (@ravitaurus) reported from Strathcona County, Alberta

    @TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didnโ€™t worked. What? #telus #Yeg

  • XrjhollywoodX
    Joel Aquin (@XrjhollywoodX) reported from Strathcona County, Alberta

    @TELUSBusiness Iโ€™m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. Iโ€™m having a Telus Security issue

  • neubian1
    Chad (@neubian1) reported from Strathcona County, Alberta

    @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

  • mitchell_ricky
    Ricky Mitchell ๐Ÿ‡จ๐Ÿ‡ฆ (@mitchell_ricky) reported from Strathcona County, Alberta

    Got a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. Iโ€™m shocked I lasted that long with them.

  • shazzer1973
    Sharon Schmidt (@shazzer1973) reported from Strathcona County, Alberta

    Effing #telus! Midway through the Chiefs/Titans game our cable, internet and phone died! They canโ€™t come until Tuesday to fix it! At least my cell provider is Rogers, not #telus Frick!

  • taylormadegirls
    Charles R Taylor (@taylormadegirls) reported from Strathcona County, Alberta

    @telus he was able to verify that he could not get authorization to help because her phone is disconnected.

  • Devo9911
    Devin Selte (@Devo9911) reported from Fort Saskatchewan, Alberta

    @TELUS @TELUSsupport Good day, Iโ€™m a Telus customer and would like to know if missed calls show up on your call list on your monthly bill. Thanks!

  • travisdach
    Travis Dach (@travisdach) reported from Fort Saskatchewan, Alberta

    @CombinePilot44 Switch!!!! Switch now!!!! Made the change to TELUS Fibre and it has never slowed down once in 2 years. And I actually am paying half of what I was with Shaw.

  • brown_down
    Darcy Brown๐Ÿ‡จ๐Ÿ‡ฆ (@brown_down) reported from Strathcona County, Alberta

    @jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?

  • amanbirdi
    Aman Birdi (@amanbirdi) reported from Fort Saskatchewan, Alberta

    @TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...

  • WorkerView
    Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

  • randeepyeg
    Capitan (@randeepyeg) reported from Strathcona County, Alberta

    @TELUS mobile internet is down, we have mobile hub and no internet now.

  • Bandlord1
    Andy the Bee ๐Ÿ ๐ŸŽถ๐ŸŽน๐ŸŽต๐ŸŽค๐ŸŽถ๐ŸŽธ- ๐Ÿ’š๐Ÿ’›๐Ÿ’š๐Ÿ’ (@Bandlord1) reported from Strathcona County, Alberta

    @chriscurtola @TELUS @TELUSsupport @TELUSBusiness Never use it. I can find any number I need online quite quickly!

  • russellabird
    Russell Bird (@russellabird) reported from Strathcona County, Alberta

    @AlbertaGirl34 @TELUS @TELUSsupport I had it but it had too many false fire alarms and no tech support so we had them come and remove it. Worst experience ever.

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    I canโ€™t believe for four days @TELUS @TELUSsupport webmail is still down !! ๐Ÿ™„๐Ÿ™„๐Ÿ™„

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • youngster1015
    Bobby (@youngster1015) reported

    @MyHockeyBurner @Sportsnet650 Do you think rogers gives a **** about you being a customer? They are in business to make $ for shareholders. Rogers shares up 15% the past 12 months. Telus down 35% and can barely pay their 12% dividend. Give your head a shake

  • whoinvitedjon
    Jono (@whoinvitedjon) reported

    @Darrenthiel2 @jodyvance @TELUS Me too - no issues and it's way cheaper than when I had copper

  • MgtmMoisan
    ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒป๐Ÿค”๐ŸŒˆ (@MgtmMoisan) reported

    @wyattd09 @TELUS @Rogers Good luck. Since having Optuc installed, I've had nothing but trouble. Getting support takes days out of your life.

  • PadDawg
    ThePodDog (@PadDawg) reported

    Hey People don't ever get a 3rd party like Telus to have control over thinks like your heating and air conditioning. I put in for a cancation of service for the end of the month and I thought it was on good terms. Wrong. They shut everything down 2 hours later. No warning

  • bergy1965
    Lori Bergman (@bergy1965) reported

    Been waiting since early June for new @TELUS equipment; have spoken to @TELUSsupport THREE times. Was ASSURED in the last conversation that it would arrive July 1-7โ€ฆand here we are on July 8. Good business planโ€ฆpay for service you do not receive.

  • nysha1818
    Nysha Sharma (@nysha1818) reported

    @TELUS I just replied and pm, I really need someone to reach out to me with solution. I felt harassed every time I have to share my whole situation 100th times and jumping my call to one person to another.

  • gibsonsgolfer
    Bob Cotter ๐Ÿ‡จ๐Ÿ‡ฆ (@gibsonsgolfer) reported

    @jodyvance @TELUS I finally discovered that it would cost me a lot to cancel Telus with current contracts running until late 2027. I suppose I will have to wait until then.

  • chaykaverse
    Chaykaverse (@chaykaverse) reported

    @jodyvance @TELUS It's about time. @TELUS is the worst company in Canada.

  • spacanpanman
    Anp๐Ÿ…ฐ๏ธnman (@spacanpanman) reported

    $SPACE: A common refrain I've heard from short sellers, skeptics, space consultants and legacy players is that XYZ space investors are absolutely delusional. You know what, they're absolutely right. We are 100% delusional. Can you imagine holding $ASTS for almost 6 years through a constant barrage of FUD and the stock price getting shorted down to < $2? And then being delusional enough to keep buying all the way down AND THEN continuing to hold and buying on the way up? You know who else is delusional? Abel Avellan. This mfer created the direct-to-cellular satellite broadband category in 2017 against all the haters, naysayers and legacy clowns who said it was impossible. At the low point AST SpaceMobile was worth $700M with only $100M in the bank. Throughout the lowest lows AND highest highs, Abel has never sold a single share all these years. This guy must be insane?!? It takes a special kind of crazy to be a founder like Abel and it takes a special kind of crazy to have the conviction, fortitude and patience to be invested alongside him. Let's tip the hat to these deluded strategic investors as well: AT&T, Verizon, Google, Rakuten, Saudi Telecom, Bell Canada, Telus and American Tower Delusional? Crazy? Insane? Yes that's us. "We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard..." - JFK (OG Deluded Dude)

  • nitwitschool
    Zenith Zalapski (@nitwitschool) reported

    @RoneelkRo In my area itโ€™s Telus and they donโ€™t give a single **** about upgrading us beyond 2010 era internet so my only choice is Elon, which is a surprisingly good service as much as it pains me.