Telus outages and service status in Strathcona County, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Strathcona County, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Strathcona County, Alberta
The most recent Telus outage reports came from the following cities: Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park
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Internet | 1 month ago |
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Sherwood Park
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Internet | 1 month ago |
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Sherwood Park
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TV | 1 month ago |
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Sherwood Park
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Internet | 1 month ago |
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Sherwood Park
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Phone | 2 months ago |
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Sherwood Park
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Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Chad (@neubian1) reported from Strathcona County, Alberta@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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courtney (@almostbrewed) reported from Strathcona County, AlbertaI can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
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Devin Selte (@Devo9911) reported from Fort Saskatchewan, Alberta@TELUS @TELUSsupport Good day, I’m a Telus customer and would like to know if missed calls show up on your call list on your monthly bill. Thanks!
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Charles R Taylor (@taylormadegirls) reported from Strathcona County, Alberta@telus he was able to verify that he could not get authorization to help because her phone is disconnected.
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Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported from Strathcona County, AlbertaGot a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm
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Russell Bird (@russellabird) reported from Strathcona County, Alberta@AlbertaGirl34 @TELUS @TELUSsupport I had it but it had too many false fire alarms and no tech support so we had them come and remove it. Worst experience ever.
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Ravi Prakash Singh (@ravitaurus) reported from Strathcona County, Alberta@TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg
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Darcy Brown🇨🇦 (@brown_down) reported from Strathcona County, Alberta@jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?
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Capitan (@randeepyeg) reported from Strathcona County, Alberta@TELUS mobile internet is down, we have mobile hub and no internet now.
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Shari Olsen (@ShariOlsen16) reported from Strathcona County, Alberta@TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡
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Chad (@neubian1) reported from Strathcona County, Alberta@EdmFootballTeam @TELUS I can't help it that I can make highlight real catches and be this ridiculously good looking
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Sharon Schmidt (@shazzer1973) reported from Strathcona County, AlbertaEffing #telus! Midway through the Chiefs/Titans game our cable, internet and phone died! They can’t come until Tuesday to fix it! At least my cell provider is Rogers, not #telus Frick!
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Joel Aquin (@XrjhollywoodX) reported from Strathcona County, Alberta@TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue
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Annie McKitrick (@mckitrick_annie) reported from Strathcona County, Alberta@jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.
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Russell Bird (@russellabird) reported from Strathcona County, Alberta@memoryandstory We had the same issue when we moved last year. Literally the exact same issue. Telus had us hooked up in like a day.
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Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Strathcona County, Alberta@TELUS @TELUSsupport use some of that technology power and stop asking me every time I go into Netflix if I understand it uses data. I have an unlimited plan. Poor customer experience.
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Travis Dach (@travisdach) reported from Fort Saskatchewan, Alberta@CombinePilot44 Switch!!!! Switch now!!!! Made the change to TELUS Fibre and it has never slowed down once in 2 years. And I actually am paying half of what I was with Shaw.
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
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Andy the Bee 🐝 🎶🎹🎵🎤🎶🎸- 💚💛💚🏒 (@Bandlord1) reported from Strathcona County, Alberta@chriscurtola @TELUS @TELUSsupport @TELUSBusiness Never use it. I can find any number I need online quite quickly!
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courtney (@almostbrewed) reported from Strathcona County, Alberta@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Walsh (@Paul__Walsh) reported@ScammerDefence @TELUS @Rogers That doesn’t actually happen and even if it did, the damage is already done. Threat based security for phishing will never be good enough. It’s time to pivot to zero trust for URLs.
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Fernpick (@Fernpick) reported@NorthugCapital @danielfoch Telcos are on the rocks. BCE took major hit (maybe not enough yet). Rogers is a **** show, not sure about Telus, and Quebecor/Freedom isn’t spending sufficiently on Network but plenty of spending in future. How long is long?
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Vance Yung (@VanceYung_73) reported@AmazingZoltan There is a common theme with piss-poor customer service and tech companies over the last decade. Bell, Telus, Rogers, Adobe. Also a common theme regarding the CSR on the other side of the phone call.
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Vancitybobby (@vancitybobby) reported@AmazingZoltan @VanceYung_73 Telus customer service has been extra terrible over the past few years...not much better than Rogers.
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Annoying Canucks Fan 🏒 (@JCog88) reportedMaybe AI Call Centers for telecommunications aren't the way to go. You can't get them to understand simple network issues are. Im Talking to you Bell , Rogers , Telus . Im all for Saving $ in places but thats not the way to go. So Frustrating.
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Indubitably Tho (@IndubitablyTho) reported@sarkonakj Telus and Rogers have been outsourcing help desk offshore for years. With Shaw, support was 'local' - can't count the number of times I talked to Nanaimo, or Winnipeg.
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Raven (@Sharisraven) reported@telus scam artists! 20 year customer you want to charge me for this virus! Telus virus scam #telusvirusscam please share!!
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umesh gandhi (@umesh_gandhi007) reported@Wiserfool2 @CDInewsletter I bought Telus several years ago for the dividend yield but I’m now down about 40% on the share price. I’m just waiting for the right price to dump it
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PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reportedWonder if Telus is down? Or I just didn’t pay my bill in time?
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ICE is doing Pretti Good (@Crusaders512) reported@doug_wk @TheBlueGem3 I get your name and address of all people that live there. Wonder why marketing will have your name on it even though you’ve never heard of a company. Thats why. I can buy a phone lost from Telus, Rogers or Bell with names numbers and addresses