Telus Outage Report in Strathcona County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Strathcona County, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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Travis Dach
(@travisdach) reported
from
Fort Saskatchewan, Alberta
@CombinePilot44 Switch!!!! Switch now!!!! Made the change to TELUS Fibre and it has never slowed down once in 2 years. And I actually am paying half of what I was with Shaw.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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Sharon Schmidt
(@shazzer1973) reported
from
Strathcona County, Alberta
Effing #telus! Midway through the Chiefs/Titans game our cable, internet and phone died! They can’t come until Tuesday to fix it! At least my cell provider is Rogers, not #telus Frick!
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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I Digress
(@3point25percent) reported
It doesn’t matter if it’s the first day in my billing cycle and my data is completely full or it’s the last day in my cycle and I’ve been out of high speed for a week, Telus is slow and patchy and ******* awful.
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Dead Heart 💔 🇨🇦🇵🇭
(@truemadlove) reported
Still on the phone w @telus waiting for another service personnel...transfered to a 5th person now. Don't these people take notes?? #Unbelievable
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Kreezaa💜
(@itskreezaa) reported
@MissSamanthaD1 I'm with Telus. It's complicated but the ******* I was with previously reported my phone as lost or stolen even though it isn't. He's not worth my time or energy, so I'm just gonna smash it and get a new phone 🙃
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Rasta™🎧►𝕀 𝕕𝕠 𝕒𝕝𝕝 𝕞𝕪 𝕠𝕨𝕟 𝕤𝕥𝕦𝕟𝕥𝕤◄⚓
(@rastasack) reported
@boredof_bs @theslimdude The trouble is, is it TELUS tower? Last blackout in the Maritimes wide, was Bell fiber cut and it provided every service provider feed. CRTC never gave a good reason why Bell still operates like this without adult supervision. All providers sell service east HRM, only Bell tower
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Ian B
(@Maho37) reported
@MobileSyrup We're transferring our small business mobility account AWAY from Telus. We've had a nightmarish 15 months of added costs, Telus' errors, 4 account reps and have literally been told by Telus' reps that their priority is no longer the client and their internal policies show that.
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hermetically sealed heritage
(@girlfreddy) reported
@brentashley @mgeist To protect Bell, Telus & Rogers. Instead of forcing the Big 3 to make sure ALL people in Canada have access to advanced telecommunications networks (per the Yale report) the gov't put forth rules that help to protect the Big 3 by forcing Netflix & Youtube to contribute to CanCon.
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Gwyn Auger
(@magicassistant) reported
@TELUS @PCMag That must be fibre only - my speed sucks and no fibre to be had.
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Bob Kusch
(@bkusch11) reported
Need to vent. Am so tired of @TELUS and their poor customer service and reliability of tv and internet. Just spent another hour and a quarter on the line when promised I wouldn't be. Other providers are starting to look very good if things can be made to be reliable.
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Anya
(@arkanamagi_writ) reported
i have a dr appt by phone today and TELUS phone service has been dead for hours on my end.....hhhhh nothing ive done for troubleshooting like rebooting or resetting settings has worked
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Duke Ref
(@duke_ref) reported
Hey! Our phone line is currently down at 604 882 1102, Telus is working on it.