Telus Outage Report in Sherwood Park, Alberta
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The latest reports from users having issues in Sherwood Park come from postal codes T6P.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sherwood Park, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (22%)
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Wi-fi (11%)
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TV (5%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Sherwood Park, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sherwood Park, Alberta
Latest outage, problems and issue reports in Sherwood Park and nearby locations:
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Katy Mackay
(@KatyMackay) reported
from
Edmonton, Alberta
hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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Just Cam.
(@DatBawse) reported
from
Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
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Debbie W
(@debs_wolf) reported
from
Edmonton, Alberta
@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
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Eileen Hoyland
(@Leenerrr) reported
from
Edmonton, Alberta
Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2
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Cameron Young
(@CameronJY71) reported
from
Edmonton, Alberta
Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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Renato Gandia 🇵🇭🇨🇦🏳️🌈
(@RenatoGandia) reported
from
Edmonton, Alberta
Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!!
(@CggGordon) reported
from
Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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S Gee
(@GahertySandra) reported
from
Edmonton, Alberta
Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.
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Can someone help me open this jar?
(@irobox_Cap) reported
from
Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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FlocBoutique YEG
(@flocboutique) reported
from
Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
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Justin
(@justinberubs) reported
from
Edmonton, Alberta
@elks @TELUS “This team is terrible but at least this box suite is pretty cool”
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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WrathofJan 🌻🖖🌻
(@JDignum) reported
@Limbictweets I kept a landline for that reason. But one day someone spoofed my landline. Telus was taking too long to resolve that problem, so I ditched the landline.
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HABS!! (Jason)
(@curryjg44) reported
@AdamWylde Definitely not. I'm with Telus and I didn't lose data/cell service for 1 second. **** Bell.
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Captain | Keep On Keeping On | Exhausted
(@Lady_Noremon) reported
For those that don't know; Canada had one of the top 3 telephone/cellular/Internet services go down yesterday. It's what's tied to Interac (debit card banking system) and many other major things. I luckily have TELUS & Bell-Aliant for cellular/Internet so mine wasn't down.
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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Jeanette
(@netter48) reported
@biggles14 @ScottDavid2020 Telus only rents their towers from Bell. Will never have full reception Bell has. Have Telus at work 15+ yrs & its turned to garbage in last 4. Dropped calls, can't send text, ppl say they call & it didn't come through etc. Doesn't matter if in town, city, country, just awful
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I'm Big Ern
(@MisterMcCracken) reported
@Rogers @Chuckn69Norris Tell me again about Canada's most reliable network because I don't remember Telus or Bell ever pounding me up the *** for 24 hours.
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Bella∞⁷🦋|🇯🇲🇨🇦♊🐱ᵐᵒᵐ|💜
(@BellaWurl) reported
@zwambagger @taimhuynh Telus: best customer service imo. I switched after 15 yrs caz when I moved to basement at work, I had no reception. Switched to Rogers with a corporate discount. Bell focuses on new customer, not retention/loyalty. Rogers connectivity better than Bell. Let’s see its plans for DR
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Blaine G. Rahier
(@rgb3781) reported
@ShayeGanam I’ve been with Telus since Dec. 1997, and I’ve never had an issue like this.:)
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Patricia Andrews
(@Patrici33944223) reported
@zwambagger @taimhuynh I have a telus phone my work phone is Bell. Internet and cable are bell and didn't have any noticeable issues all day. I work from home on a vpn and everything is fine.
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Bob B. (N95 Masked, & Vaxxed to the Max)
(@NoThebaine) reported
@WesternHemlox I know 2 BC older folks who've always had land lines &never internet service. Presumably, Telus' own phone network still exists apart from the internet,& Telus' line into yr. home can connect to both. I believe land lines still have superior audio quality vs. VOIP (which I have)