Telus

Telus Outage in Sherwood Park, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Sherwood Park, Alberta

Telus Outage Chart in Sherwood Park, Alberta 09/20/2020 04:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 52.87% Internet
  • Phone 19.75% Phone
  • TV 8.28% TV
  • Wi-fi 7.64% Wi-fi
  • E-mail 6.37% E-mail
  • Total Blackout 5.10% Total Blackout

Telus Outage Map Near Sherwood Park, Alberta

The most recent outage reports and issues originated from Edmonton, Sherwood Park, Strathcona County, Beaumont and Ardrossan.

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CanadaEdmonton Total Blackout
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Telus in Sherwood Park, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:
  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

  • VAHIDAYAN Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

  • ShariOlsen16 Shari Olsen (@ShariOlsen16) reported from Strathcona County, Alberta

    @TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡

  • David_Yeh socially_awkward (@David_Yeh) reported from Edmonton, Alberta

    Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

  • Madi39 Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta

    Ummmm my tv signal is now lost?!! Wtf Telus

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • JMarshyBosco93 Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta

    @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

  • dingdish Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

  • stukehrig Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta

    ****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

  • Costello_stats Oiler Guy Steve (@Costello_stats) reported from Edmonton, Alberta

    @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

  • KeeperOfSheep KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta

    @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

  • cdnantman Tony Hornung (@cdnantman) reported from Edmonton, Alberta

    $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

  • lawnmowerhosp Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta

    Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • mediarz mediar (@mediarz) reported

    Man, @TELUS @TELUSsupport Your service is garbage tonight and all your techs are helpless because all your support tools are under maintenance. Now I can't do anything online with my connection timing out. :\ @Shawhelp You guys have any good deals right now?

  • johnbur89709866 john burke (@johnbur89709866) reported

    @TELUSHealth Telus is a terrible company, unable to fix fax problems for Practice Solutions leaving patients at risk because of their incompetence.

  • rakramer79 Allen Kramer (@rakramer79) reported

    @BLuchanski @Shawhelp Agreed. I’ve literally done everything. Paying for 600 and getting 6 seems like a bad deal. Final step is to swap the modem. Next step is moving to @TELUS

  • Velvius Fake Name (@Velvius) reported

    @Rogers talked to retention, just want to confirm you're willing to let 2 phones walk over $5 a month? I want to take part in your new customer promo, but Im an old customer, so I don't qualify. There's the exact same package available @telus which is where I'd be heading next.

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    To be clear, it seems to happen at set times, not at random, which makes it seem like either a Telus network issue or a firmware bug. But I thought I'd ask anyway.

  • rtalalay Rachel Talalay (@rtalalay) reported

    I'm really angry by the @TELUS #scam where the repair guy add a security service without asking, "one month free", then you have to call to cancel it or you will be charged automatically. And the wait-time on calling them is an hour or more. Loyalty? Bite me.

  • EdmontonTek Edmonton Tek (@EdmontonTek) reported

    @zacharyweeks @TELUS @TELUSsupport Is that all wireless or do you have a wired connection to test from? Try that and I can help further.

  • TheOmegaPrimal OmegaPrimal #BLM (@TheOmegaPrimal) reported

    @Asikaa604 @XboxGamePassPC @TELUS **** it it's gone... Never to be found again.

  • trevor_land Trevor Land (@trevor_land) reported

    @Shawhelp @ShawInfo @TELUS Lol even cancelling service requires spending hours on the phone!

  • trevor_land Trevor Land (@trevor_land) reported

    @Shawhelp After 30 plus years being a @ShawInfo tv and internet customer I have cancelled my services and she itches to @TELUS 4K tv and 1gb upload and download internet. Talked to our neighbors and they have had the same issues we have had the n our neighborhood and they will switch too!