Telus Outage Report in Sherwood Park, Alberta
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The latest reports from users having issues in Sherwood Park come from postal codes T8H, T8C and T8A.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sherwood Park, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (53%)
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Phone (22%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Sherwood Park, Alberta
The most recent Telus outage reports came from the following cities: Sherwood Park and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park |
Internet | |
| Edmonton |
Internet | |
| Sherwood Park |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Sherwood Park |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sherwood Park, Alberta
Latest outage, problems and issue reports in Sherwood Park and nearby locations:
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x-Leon's Paddle
(@LeonsPaddle) reported
from
Beaumont, Alberta
@shpins @dodgesroadkill @Sid_Seixeiro Definitely does, bell says the same. Telus must just be slow haha was about it to lose it
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי
(@Robertial) reported
from
Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
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Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Strathcona County, Alberta
Got a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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FlocBoutique YEG
(@flocboutique) reported
from
Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Oren Braude
(@OrenBraude) reported
@TELUSBusiness Telus set up 4 wrong (potentially fake) numbers on my account. I need someone to contact me asap. Customer service is saying up to 48 hrs for a callback. It looks like your reps are scamming people.
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Ange
(@Ange16843253) reported
Evidently, I am paying #telus for a service that cannot be troubleshooted, nor can I reach any assistance.
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Jonathan Lloyd Walker
(@J_L_Walker) reported
@ThatJennyM @TELUS Yup. I even booked first slot of the day because I've spent hours waiting for techs to show up for mid/late day slots and the excuse is always "we ran behind". Sometimes they don't show up and don't call to tell you even though they have your contact info. It's really poor.
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Tibalt Ablaze.
(@Ansovald) reported
@RogersHelps @mc62210343 @Madderlinee And I thought your cell service sucked hard... glad I dumped you and went to telus 4 years ago.
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Lisa
(@littlegal360) reported
Super happy I am paying @TELUS for terrible internet. I have been calling to have it fixed with no resolution. My #telushub sucks. They don’t even offer a discount.
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Kukpi7Hawk
(@Hawkvancouver) reported
@tamarataggart Mental illness is a serious issue. Ironic it’s @bells Let’s Talk Thursday. Telus rocks
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Sumesh
(@sumeshg) reported
from
Mississauga, Ontario
So Trader Joe is going to ruin the family legacy? Are you sure he’s not a Telus spy? Once a Raider always a Raider. He is not family, his loyalties are to the competition. The state of affairs under his “leadership” should make that obvious. Unless you are an idiot and blind. Ed.
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Those Rugby Guys
(@ThoseRugbyGuys) reported
@Shawhelp great job kids, near 24 hours no service. 1 day pay lost. How many more before I lose my job? No info from support. Really happy I upgraded my service and signed up for Shaw mobile 2 days ago. @TELUS needs to get service to scotch creek bc. Shaw is failing.
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Sanny
(@SarahAnne) reported
DO NOT GET @TELUS @TELUSsupport HOME SECURITY. Cameras don't work must reboot daily. Door lock would lock itself, main panel couldn't access cameras Glass break alarm goes off with the drop of a toy. You cancel and they magically want thousands of dollars.
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Aloha Janine Rutledge
(@JanineRutledge) reported
@joy_joygregory You should, you never know the next #UCP idea...... they sold health records to Telus soo......