Telus Outage Report in Sherwood Park, Alberta
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The latest reports from users having issues in Sherwood Park come from postal codes T8H, T8C, T8A and T6P.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sherwood Park, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (19%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Sherwood Park, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Sherwood Park |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sherwood Park, Alberta
Latest outage, problems and issue reports in Sherwood Park and nearby locations:
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Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
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Ben Morley
(@Ben_Morley92) reported
from
Edmonton, Alberta
@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Chris Holmes
(@chrisholmes13) reported
from
Edmonton, Alberta
@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Face Ginch (Jö)
(@joeywants) reported
from
Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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Chad
(@neubian1) reported
from
Strathcona County, Alberta
@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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Evie
(@EvieNightstar) reported
from
Edmonton, Alberta
@TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
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jewelsb
(@getbent1976) reported
from
Edmonton, Alberta
@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else having Telus internet issues lately in Windermere?
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues
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Erin Danforth
(@eenied) reported
from
Edmonton, Alberta
@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
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Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
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Dwayne Nemlander
(@biggbusdriver) reported
from
Edmonton, Alberta
@m_belenky @TELUS There’s a outage in western Canada
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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self hating yuppie
(@EsotericArcana) reported
@softgothoutlaw oh you're a @TELUS customer too?
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Srini Amoudane 👨🏾💻👨🏾🍳
(@sinou412) reported
I also happen to be a Telus cellular and data customer and he tells me I am overpaying for my current service. How are you able to get away with this as a business?
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Greg Derbyshire
(@Derbyshire2Greg) reported
Three times in a year telus has given my phone # to another customer and refuse to fix it for me the other person had to get them to authorize to give up my # which I have had since 2008
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ToughCookie
(@Chehr7) reported
@visotto1 @jkenney @TELUS That’s a city decision- go talk to your city- they are the one that is not approving upgraded network
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TELUS Support
(@TELUSsupport) reported
@akanettypayne Hi Akanettypayne, did you require support with your TELUS services?
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akanettypayne
(@akanettypayne) reported
Curious, has anybody ever had a good experience dealing with @telus when it comes to support?
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ToughCookie
(@Chehr7) reported
@visotto1 @jkenney @TELUS I mean Telus- finer upgrade- it’s not even approved in all Calgary/Edm areas so doubtful it’s been approved for spend in all red deer. Shaw is **** because they share network so it’s changed as more users jump on-Telus doesn’t do that
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CruiseGary
(@cruisegary) reported
@TELUS worst customer service ever. over an hr online - 4th day in a row - no answer - no call back. Telus really sucks.
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sumo_suzy
(@sumo_suzy) reported
anyone else on @PublicMobile or @TELUS in MB having data issues or is it just my stupid new phone
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MaryKatharine 🇨🇦 🙏 😷
(@MaryKatharine) reported
@ShawInfo Shaw cable went out, again. The mobile service is horrible. After almost 30 years, I think I have to switch to Telus. I'm sick and tired of pulling out furniture and resetting, and resetting.