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Telus

Telus outages and service status in Sherwood Park, Alberta

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Sherwood Park, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Sep 14, 7:37 PM EDT.
  • 54% Internet (54%)
  • 23% Phone (23%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)

The latest reports from users having issues in Sherwood Park come from postal codes T8A .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherwood Park, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sherwood Park, Alberta

The most recent Telus outage reports came from the following cities: Sherwood Park, Edmonton, and Beaumont.

CityProblem TypeReport Time
Sherwood Park Phone 3 hours ago
Edmonton Phone 1 day ago
Edmonton Phone 7 days ago
Edmonton Internet 8 days ago
Edmonton Internet 10 days ago
Edmonton Internet 12 days ago

Nearby cities with recent reports

Edmonton

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • Harpe97
    ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. ๐Ÿ˜ก

  • newmusicmichael
    charbroiled gargoyle ๐Ÿš  (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. Iโ€™m slowly working on detangling myself from using any Telus services. I canโ€™t support this company any longer.

  • DatBawse
    Just Cam. (@DatBawse) reported from Edmonton, Alberta

    Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

  • thetrblwthtracy
    tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & Iโ€™ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? Cโ€™mon #telus

  • RealFakeMacT
    RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo Itโ€™s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • CameronJY71
    Cameron Young (@CameronJY71) reported from Edmonton, Alberta

    Tonight I learned that Canada ๐Ÿ‡จ๐Ÿ‡ฆ has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

  • irobox_Cap
    Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta

    @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

  • Paigeelisabethx
    โ„™๐•’๐•š๐•˜๐•– ๐”ผ๐•๐•š๐•ค๐•’๐•“๐•–๐•ฅ๐•™ (@Paigeelisabethx) reported from Edmonton, Alberta

    @Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?

  • EvieNightstar
    Evie (@EvieNightstar) reported from Edmonton, Alberta

    @TinDizzy Telus just isnโ€™t good in really old buildings. We switched to Shaw and have zero issues now.

  • vividprint
    Vivid Print (@vividprint) reported from Edmonton, Alberta

    Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

  • iamcsandiford
    CHRISTINA๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • Cloutier_Oilers
    RDCloutier_Oilers (@Cloutier_Oilers) reported from Edmonton, Alberta

    Telus fix your ****!

  • Costello_stats
    Oiler Guy Steve (@Costello_stats) reported from Edmonton, Alberta

    @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

  • ChrisLaBossiere
    Chris LaBossiere ๐Ÿš  (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! Itโ€™s just so maddening. $150 a month for SHITTY tv service.

  • mitchell_ricky
    Ricky Mitchell ๐Ÿ‡จ๐Ÿ‡ฆ (@mitchell_ricky) reported from Edmonton, Alberta

    Anyone elses @TELUS internet down in West Edmonton?

  • patsnation0917
    Chris (@patsnation0917) reported from Edmonton, Alberta

    Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

  • chrisholmes13
    Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but Iโ€™ve never had speeds reach 100mbps. Thanks.

  • mariamdena
    mariam (@mariamdena) reported from Edmonton, Alberta

    anyone elseโ€™s telus phone and Internet not working?

  • yegnav
    Jigga (@yegnav) reported from Edmonton, Alberta

    @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

  • RossFlats
    Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta

    @EdmFootballTeam @TELUS โ€œItโ€™s all how you look at it, weโ€™re either short 5 yards for a 1st down or we only need 5 yards to keep the chains movingโ€

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • remotepro_co
    RemotePro (@remotepro_co) reported

    ๐Ÿšจ New Remote Customer Support Jobs Discover top roles at Goodville Mutual Casualty Company, ParentSquare, TELUS Agriculture & Consumer Goods, Stratus, Clarity Partners LLC, and Inspectorio ๐Ÿ‘‡

  • Parental_OnX
    Parental Advisory (@Parental_OnX) reported

    So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.

  • meinherz7777
    Brian ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡บ๐Ÿ‡ธ (@meinherz7777) reported

    @Frid45 Yea buy some Canadian Tire? Or if you're able buy Bombardier Challenger Jet. Support Cameco by getting your very own ton of Uranium. Better yet sign up for a 2 year cell plan with Telus, wont work in Europe but who cares if it means helping 'elbows up' idiots with their ridiculous virtuous posts

  • ashley_streets
    Ash (@ashley_streets) reported

    @ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldnโ€™t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didnโ€™t have yet.

  • duder_1987
    Dustin De Yaegher (@duder_1987) reported

    @TELUS would sure be nice to have more than one bar of service. Canโ€™t make a phone call. #servicesucks

  • teendontmiss
    Ghost In The Payroll (@teendontmiss) reported

    Use the adspower antidetect browser to help you navigate these sites effectively Handshake Al ($30-$125/hr) Alignerr ($25 - $100/hr) Mindrift ($15 - $60/hr) Outlier / Scale AI ($15 -$50/hr) DataAnnotation tech ($20-$40/hr) Telus International ($14-$20/hr) OneForma ($12-$22/hr

  • L0wk3yC
    l0wk3y (@L0wk3yC) reported

    Telus doesnt hire a single Canadian customer care representative and they only operate in Canada. They profit 1.3b per year. That 1.3b could be used to employ roughly 30,000 Canadians full time for 40,000 a year, roughly another 3,000 if they fired the international employees.

  • TELUS
    TELUS (@TELUS) reported

    @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

  • HarlowJourney
    Harlow Journey (@HarlowJourney) reported

    @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)

  • JeffG4Sovr8nty
    Jeff Galbraith ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿค๐Ÿ‡บ๐Ÿ‡ธ (@JeffG4Sovr8nty) reported

    What is it with Telus service agents??? English is not their first language!!! Condescending happiness!!