1. Home
  2. Companies
  3. Telus
  4. Sherwood Park
Telus

Telus outages and service status in Sherwood Park, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Sherwood Park, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 3, 4:46 AM EDT.
  • 58% Internet (58%)
  • 19% Phone (19%)
  • 12% Wi-fi (12%)
  • 8% TV (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Sherwood Park come from postal codes T8H and T8A .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherwood Park, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sherwood Park, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Sherwood Park, and Sturgeon.

CityProblem TypeReport Time
Edmonton Internet 2 days ago
Edmonton Phone 2 days ago
Edmonton Phone 4 days ago
Edmonton Wi-fi 4 days ago
Edmonton Internet 5 days ago
Edmonton Internet 5 days ago

Nearby cities with recent reports

Edmonton

12 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • lolo_avalon
    Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta

    @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

  • mitchell_ricky
    Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported from Strathcona County, Alberta

    Got a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm

  • Mubarak_sadhad
    M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • Harpe97
    ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

  • dingdish
    Chris Dingman (@dingdish) reported from Edmonton, Alberta

    @TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

  • neubian1
    Chad (@neubian1) reported from Strathcona County, Alberta

    @EdmFootballTeam @TELUS I can't help it that I can make highlight real catches and be this ridiculously good looking

  • joeywants
    Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

  • debs_wolf
    Debbie W (@debs_wolf) reported from Edmonton, Alberta

    @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

  • JMarshyBosco93
    Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta

    @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

  • iamcsandiford
    CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • mnsomusic
    Mñso (@mnsomusic) reported from Edmonton, Alberta

    Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.

  • NadineYeg
    NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

  • VAHIDAYAN
    Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • flocboutique
    FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • DatBawse
    Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.

  • DatBawse
    Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

  • EvieNightstar
    Evie (@EvieNightstar) reported from Edmonton, Alberta

    @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

  • big_fan2019
    𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Fernpick
    Fernpick (@Fernpick) reported

    @NorthugCapital @danielfoch Telcos are on the rocks. BCE took major hit (maybe not enough yet). Rogers is a **** show, not sure about Telus, and Quebecor/Freedom isn’t spending sufficiently on Network but plenty of spending in future. How long is long?

  • offleebits
    aya ❦ (@offleebits) reported

    WHY IS TELUS SO ******* SLOW TODAY

  • dar_kana
    Dar Kana (@dar_kana) reported

    @ProvoGal01 @TELUS @TELUSsupport The customer service & service itself at Telus was so bad I switched to starlink. Imagine being threatened with a 250$ bill, by a member at a foreign call centre if I'm not home to fix your terribel services. Most of the calls- unintelligible!

  • AmazingZoltan
    Alex Zoltan (@AmazingZoltan) reported

    @polymictic Never had a problem with Telus once.

  • rubbertrout_
    rubbertrout (@rubbertrout_) reported

    The sound is all ****** up on the @TELUS TV app and @Sportsnet plus doesn’t want to work either. For what I pay for this **** I’m very unimpressed

  • Junojive
    Nunya Biznez (@Junojive) reported

    @ProvoGal01 @TELUS @TELUSsupport I cancelled all telus ****. Starlink is the way

  • CandidePersan
    candide persan (@CandidePersan) reported

    @seblatombe tiens, toute fraiche: Dear User, We regret to inform you of a data security incident at TELUS Digital that involved unauthorized access to certain of our systems

  • DrAdrianPWade
    Adrian Wade (@DrAdrianPWade) reported

    @MelissaLMRogers Rogers increased our company's bill several times. They wanted even more once the sixth year we had been with them ran out, so we switched to Telus. After a few Telus fibre installation and billing hiccups were sorted, we now have a superior service from Telus at lower cost.

  • DonatoG44
    GD (@DonatoG44) reported

    @TELUS your customer service sucks. I have been on hold for over 20 minutes waiting for an agent and your virtual system is just as bad

  • chrisw_ottawa
    Christopher Wilson (@chrisw_ottawa) reported

    @Harryslaststand @marlene4719 Nope. Not any more than other public assets like Air Canada, CNR, Petro Canada, Telus, BC Rail, Hwy 407 in ON, the Canadian Wheat Board, etc. etc. The public gets higher prices & poorer service. But a handful get very wealthy.