Telus

Telus Outage in Sherwood Park, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Sherwood Park, Alberta

Telus Outage Chart in Sherwood Park, Alberta 05/25/2020 14:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 60.58% Internet
  • Phone 16.18% Phone
  • TV 9.96% TV
  • Wi-fi 7.05% Wi-fi
  • Total Blackout 3.32% Total Blackout
  • E-mail 2.90% E-mail

Telus Outage Map Near Sherwood Park, Alberta

The most recent outage reports and issues originated from Sherwood Park, Edmonton, Beaumont and Ardrossan.

CanadaSherwood Park Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton TV

Telus in Sherwood Park, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:
  • KeeperOfSheep KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta

    @YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

  • cdnantman Tony Hornung (@cdnantman) reported from Edmonton, Alberta

    $1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

  • lawnmowerhosp Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta

    Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • deborahmullan Deborah Mullan (@deborahmullan) reported from Edmonton, Alberta

    @DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.

  • mitchell_ricky Ricky Mitchell (@mitchell_ricky) reported from Edmonton, Alberta

    @SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.

  • SandraBoos Sandra McLaren Boos (@SandraBoos) reported from Edmonton, Alberta

    @TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

  • lynsonnenberg Lyn Sonnenberg 🇨🇦 (@lynsonnenberg) reported from Edmonton, Alberta

    @e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).

  • vanceavery Vance Avery (@vanceavery) reported from Edmonton, Alberta

    @TELUSsupport @TELUS have lost my phone service!

  • AimeeMaccallum Aimee MacCallum (@AimeeMaccallum) reported from Edmonton, Alberta

    @TELUS @WEMovement Hey @TELUS I’m kinda done with continuing to pay for a service I’m not receiving. The only person kicked off my zoom meeting twice. Can’t refresh my email. Making it really difficult to work from home #horribleinternet #evenworstservice #onholdforhours

  • Coffee_Baileys Harmony (@Coffee_Baileys) reported from Edmonton, Alberta

    @mental_gas @TELUS Yup, Chad for me too today. 7 times in 5 hours. It’s actually a slow day.

  • Coffee_Baileys Harmony (@Coffee_Baileys) reported from Edmonton, Alberta

    @Saucy_Napkin Maybe you could help TELUS do something about these insane international calls going to everyone’s cell phones

  • ironballmarket Iron Ball Marketing (@ironballmarket) reported from Edmonton, Alberta

    @TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂

  • YegAndre Andre (@YegAndre) reported from Edmonton, Alberta

    @TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • scpater sandra paterson (@scpater) reported

    Disappointed yet again with @TELUSsupport , spoke twice to 2 different people to get account bill changed to $165 per month keeping everything the same and bill comes in for $176.70. @TELUS never sticks to what they agree to on the phone. so disappointed

  • kwetoday Naomi Sayers (@kwetoday) reported

    The solutions for help are call us and wait on the phone for hours or log on to the web for help (the web you can’t log on to because the internet is down). But we can’t logon lol (I am using cellular data, on Telus). @Bell

  • JulieEY Julie Y (@JulieEY) reported

    Telus: Just going to put you on a quick hold, please stay on the line. Me: No problem! Me: *Hangs up*

  • whoisromalak ♡ ro-bot ♡ (@whoisromalak) reported

    @HeatherBrgstrom @virginmobilecan I had the same issue with them but when I was trying to cancel and told them I switched to TELUS who have waaaaaay better customer service

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @AlsoKnownAs_AA @fanCRTCProfling @tedwoodhead @CRTCeng It can be easily termed: #greed. #BigTelecom like @Telus and @bell have tons of capacity. They are also lazy in #RuralCanada and refuse to provide service to areas that don't meet their #greed goals. Period. They need density requirements: no service to cities w/out rural!

  • mommyb223 Mommy B (@mommyb223) reported

    @TELUS should be doing something about our bills at this time...to help us out!!

  • Pigdog1011 Pigdog101 (@Pigdog1011) reported

    @TELUS Telus. Please spend less time on miniature ponies and more time on making an internet service that does not drop about 10 times per day (in 2020!).

  • Tucker94907617 Tucker (@Tucker94907617) reported

    @CBCToronto @bell @Rogers and @TELUS just want to stock it to their customers! 3 corrupt companies! Well over priced for horrible service and even worst customer service!

  • nucksgrl Christy M (@nucksgrl) reported

    @canucklehead07 @TELUS @TELUSsupport Mine too! And it sucks cause I now work at home and my wifi constantly goes in and out all day! Lost count of how many zoom meetings I got booted from 🤬

  • UGH2seok 𝓢𝓱𝓪𝓷𝓲𝓪⁷ D-2 (@UGH2seok) reported

    now that my internet is back up I'd like to give a big **** you to @TELUS because my wifi cut out 2 minutes into Seokjin's live and rudely interrupted our romantic date in which he was serenading me