Telus Outage Report in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	6 days ago
Edmonton	E-mail	6 days ago
Edmonton	Internet	6 days ago
Edmonton	Phone	7 days ago
Edmonton	TV	7 days ago
Edmonton	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Charles R Taylor (@taylormadegirls) reported 2 minutes ago from Strathcona County, Alberta

  @telus he was able to verify that he could not get authorization to help because her phone is disconnected.

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 3 minutes ago from Edmonton, Alberta

  @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why

• 
  Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported 8 minutes ago from Edmonton, Alberta

  Anyone elses @TELUS internet down in West Edmonton?

• 
  Aman Birdi (@amanbirdi) reported 15 minutes ago from Fort Saskatchewan, Alberta

  @TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...

• 
  🎂 🚧 Jeff Nachtigall (@dirklancer) reported 16 minutes ago from Edmonton, Alberta

  @Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.

• 
  tracy gora (@thetrblwthtracy) reported 18 minutes ago from Edmonton, Alberta

  @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 19 minutes ago from Edmonton, Alberta

  @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

• 
  Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported 22 minutes ago from Strathcona County, Alberta

  Got a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm

• 
  Чад (Chad) 🇺🇦  (@ChadOhman) reported 28 minutes ago from Edmonton, Alberta

  @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

• 
  Sarah Parkes (@SarahPa58703798) reported 29 minutes ago from Edmonton, Alberta

  @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

• 
  ***** (@WillyGrant) reported 31 minutes ago from Edmonton, Alberta

  @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

• 
  M I Mubarak Sadhar (@Mubarak_sadhad) reported 40 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

• 
  Jon G. (@WhiplashHimself) reported 41 minutes ago from Edmonton, Alberta

  Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

• 
  Capitan (@randeepyeg) reported 43 minutes ago from Strathcona County, Alberta

  @TELUS mobile internet is down, we have mobile hub and no internet now.

• 
  flyhighmiledude (@flymilehighdude) reported 46 minutes ago from Edmonton, Alberta

  @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

• 
  Jigga (@yegnav) reported 48 minutes ago from Edmonton, Alberta

  @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

• 
  ***** (@WillyGrant) reported 48 minutes ago from Edmonton, Alberta

  I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

• 
  RDCloutier_Oilers (@Cloutier_Oilers) reported 53 minutes ago from Edmonton, Alberta

  Telus fix your ****!

• 
  Candace Elliott (@CandaceElliott) reported 53 minutes ago from Edmonton, Alberta

  So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

• 
  East meets West (@KeeperOfSheep) reported 55 minutes ago from Edmonton, Alberta

  @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cdnsnowbird (@Cdnsnowbird1) reported 4 minutes ago

  @ADT Thank you for answering at least. That’s more than ADT CANADA has done. I was able to reach them ONCE after a long wait … but not since. This is incredibly poor service. Before the merger with Telus, I had no issues whatsoever .

• 
  Eyes Wide Open (@EyesWid51213134) reported 8 minutes ago

  @TELUSsupport your sales rep came to my door & I signed on for PIK TV, Apple TV and wifi. On Aug 21, a technician came to install the wifi and the “boxes would be mailed in a few days.” Sept 22: 3 hr later (phone) with Telus support, numerous emails and nothing!

• 
  Mike (@SardonicIAm) reported 8 minutes ago

  @JillKrop @TELUS @TELUSsupport I've had years of experience with their apparent inability to keep customer records straight, i.e. "do not contact". Really is no excuse for it.

• 
  FJK (@FJKennrdy) reported 10 minutes ago

  @m_f_kennedy No I don't work for or have any relations that work for Telus. Guess I'm enthusiastic about the service. 🍁

• 
  Shane (@BShane555) reported 16 minutes ago

  @doornumero3 @hidrees At least we keep paying billions to those who have been “building” the system the last 2 decades. $50M/ quarter? Might be time to shut down Canada Health Infoways, they have had too much time & might be working more for Telus. @DonDavies

• 
  king James (@UricHunt666) reported 18 minutes ago

  @TELUS lovely customer service.. over an hour with a live agent, just for them to end the chat and make me start from 0 again

• 
  Josh Talbot (@joshtalbot) reported 18 minutes ago

  @TELUS @TELUSsupport why is the cell service in West Vancouver so poor? The amount of dead spots is like living in a rural area, walk into a building and it’s non existent. Why?

• 
  Kurc Buzdegan (@CoachKurc) reported 22 minutes ago

  @TELUSsupport Friday a Telus rep (I think) came to the door to sell us on Telus. All sounded good, gave ID to secure account then no communication since. No way to call you to see whether legit, then read other issues here & about to cancel even if this is real. Poor start.

• 
  Neil Wyles (@neil_wyles) reported 22 minutes ago

  @JillKrop On a call, trying to cancel, because my work building is very old, and has no fibre optik and telus has no plans to install for the building..."would you like to upgrade to fibre optik?"... ABC...always be confusing...now we have Shaw @ 10 X the speed.

• 
  Ken-nedy (@m_f_kennedy) reported 23 minutes ago

  @FJKennrdy ...do you work for Telus? Or are you just wildly enthusiastic about their service?