Telus Outage Report in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	4 days ago
Edmonton	E-mail	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Phone	5 days ago
Edmonton	TV	5 days ago
Edmonton	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Vivid Print (@vividprint) reported 3 minutes ago from Edmonton, Alberta

  Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

• 
  Chris (@patsnation0917) reported 7 minutes ago from Edmonton, Alberta

  Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

• 
  Art New (@ArtieCubed) reported 10 minutes ago from Edmonton, Alberta

  @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

• 
  Lolo Avalon (@lolo_avalon) reported 16 minutes ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  mariam (@mariamdena) reported 17 minutes ago from Edmonton, Alberta

  anyone else’s telus phone and Internet not working?

• 
  I_am_no_one (@Deaner_232) reported 19 minutes ago from Edmonton, Alberta

  @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

• 
  Vivid Print (@vividprint) reported 19 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  Can someone help me open this jar? (@irobox_Cap) reported 24 minutes ago from Edmonton, Alberta

  @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

• 
  jewelsb (@getbent1976) reported 26 minutes ago from Edmonton, Alberta

  @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

• 
  Just Cam. (@DatBawse) reported 28 minutes ago from Edmonton, Alberta

  Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

• 
  Mike Semeniuk (@WorkerView) reported 29 minutes ago from Strathcona County, Alberta

  @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

• 
  Evie (@EvieNightstar) reported 29 minutes ago from Edmonton, Alberta

  @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

• 
  Katy Mackay (@KatyMackay) reported 29 minutes ago from Edmonton, Alberta

  hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

• 
  Cory (@CoryCVC) reported 31 minutes ago from Edmonton, Alberta

  Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

• 
  East meets West (@KeeperOfSheep) reported 36 minutes ago from Edmonton, Alberta

  @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

• 
  Chris (@patsnation0917) reported 41 minutes ago from Edmonton, Alberta

  Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

• 
  Julia (@julial04) reported 44 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  NadineBaileyUnifor (@NadineYeg) reported 46 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 49 minutes ago from Edmonton, Alberta

  @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

• 
  Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported 57 minutes ago from Edmonton, Alberta

  Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Caroline **** (@CarolineWangMD) reported 2 minutes ago

  @roystonbruce @markroseman Why are patients losing family doctors to Telus and UPCCs - follow the money. If BC citizens want to stop health system collapse, a result of the destruction of Family Medicine, the public needs to support funding for FPs to do longitudinal care as the foundation of primary care.

• 
  L (@MrsSteak) reported 3 minutes ago

  @TELUS you already upped my bill by $5 per number, if you add the charge b/c I used a credit card, I’m gone as a customer. Not just for phones but for the internet and TV as well. @HedyFry why does your govt continue to allow telecoms to gouge customers?

• 
  𝐇𝐄𝐋𝐎𝐒𝐏𝐇𝐄𝐑𝐄 (@HELOSPHEREmusic) reported 5 minutes ago

  @TELUS if you even think about replying with some stupid generic apology, I’m cancelling my phone plan. I just want you to know how I feel about your service, that’s all.

• 
  izzy 🇺🇦 (@Iseabail90) reported 6 minutes ago

  @TELUS Yeah "best customer service" isn't really a brag when the other two are just as **** as you are. Been waiting over a month for help with my phone that I bought from you.

• 
  PierreMichaud (@pierremichaud) reported 10 minutes ago

  @CBCNews Darren Entwistle made $19.82 Million in 2021. With 10.6 million customer at $2 each month for credit card payments ... This has a potential of $244.8 million extra for Telus. Imagine the raise he will get. CRTC? Good with that?

• 
  izzy 🇺🇦 (@Iseabail90) reported 16 minutes ago

  @ayesman22 @opensignal @TELUS Literally only 3 networks and they're all theifing dolts. Ive been waiting a month for someone to resolve my phone issue and no one has responded to my support requests in over a week.

• 
  Meteo Marsh (@MeteoMarsh) reported 17 minutes ago

  Big corpo @TELUS passing down credit card fees? Lolololol Weak.

• 
  Abe Simpson (@AbeSimp12856621) reported 19 minutes ago

  @Solidarity101 @richardzussman It’s becuase the public service has garbage compensation. Telus pays its staff a much better rate

• 
  engineer hate account (@_fetusfilets_) reported 20 minutes ago

  @HELOSPHEREmusic @TELUS yeah its been dogshit awful these past few weeks idk whats going on

• 
  𝐇𝐄𝐋𝐎𝐒𝐏𝐇𝐄𝐑𝐄 (@HELOSPHEREmusic) reported 23 minutes ago

  @TELUS if you even think about reply some stupid generic apology, I’m cancelling my phone plan. I just want you to know how I feel about it