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Telus Outage Report in Fort Saskatchewan, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Internet 7 days ago
Edmonton E-mail 7 days ago
Edmonton Internet 7 days ago
Edmonton Phone 8 days ago
Edmonton TV 8 days ago
Edmonton Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • eenied
    Erin Danforth (@eenied) reported from Edmonton, Alberta

    @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

  • Harpe97
    RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

  • RoxamosOfficial
    Roxamos (@RoxamosOfficial) reported from Edmonton, Alberta

    @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

  • MonikaSocialYeg
    Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • neubian1
    Chad (@neubian1) reported from Strathcona County, Alberta

    @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

  • JustCallMeEevee
    Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

  • neubian1
    Chad (@neubian1) reported from Strathcona County, Alberta

    @EdmFootballTeam @TELUS I can't help it that I can make highlight real catches and be this ridiculously good looking

  • starchoice
    Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

  • biggbusdriver
    Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta

    @m_belenky @TELUS There’s a outage in western Canada

  • ChazNyeg
    ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • getbent1976
    jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

  • joeywants
    Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

  • russellabird
    Russell Bird (@russellabird) reported from Strathcona County, Alberta

    @memoryandstory We had the same issue when we moved last year. Literally the exact same issue. Telus had us hooked up in like a day.

  • chrisholmes13
    Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • JustCallMeEevee
    Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

  • Ben_Morley92
    Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta

    @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

  • Harpe97
    RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • JustCallMeEevee
    Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brittdales
    Brittany (@brittdales) reported

    I know once I’ve used my monthly data, it slows down until it resets for the month. But damn guys I didn’t know “slowed down” meant virtually unusable for 5 days🥴 not sure I would’ve switched to Telus had I known this. @TELUSsupport

  • tech_kingsgate
    David Nguyen (@tech_kingsgate) reported

    Simon and his mom Loi. Bought. Newspapers from Wilkinson gone. Google, Telus, who know which Judas, probably both all them. I lost so many phone pictures. Sigh. Complaining again. Government, weak and vulnerable. 1 versus whatever, external and WITHIN CANADA. No problem.

  • LEvanochko
    Lucas Evanochko (@LEvanochko) reported

    @Telus - just passed 20 minutes on hold and was disconnected. Call number 5 now.. and disconnected again. An audible click this time.. great. Customer service is killing it today.

  • cdnsoldier1982
    cdnsoldier1982 (@cdnsoldier1982) reported

    @TELUSsupport Hey Telus I was supposed to get earbuds and a samsung tile with my new S21 Ultra but they never came. Can you help with this?

  • CreeEdmonton
    Edmonton (@CreeEdmonton) reported

    @steeletalk @TELUS The other problem is Safeway pharmacy. Their automated call to say prescriptions are ready can’t get through. The # isn’t the same as pharmacy number or I’d them to safe list.

  • LEvanochko
    Lucas Evanochko (@LEvanochko) reported

    @Telus - Service is back online finally. 2+ hrs

  • thekhaykery
    thekhaykery (@thekhaykery) reported

    @TELUS happened when they changed our phone number by accident. When they fixed it that’s when double charging happened. I called them every single month to fix it and they never did. Finally in Oct 2020 they gave me a credit, but there was still $300 balance which should’nt be.

  • HighSpeed_Crow
    High Speed Crow (@HighSpeed_Crow) reported

    @theinstallguy Sorry to hear you are having issues, this isn't us, There is an outage with the Telus mainline to the internet. Telus is working on it right now. We will keep you posted.

  • falsecreekles
    Lesley (@falsecreekles) reported

    to fix it including her phoning Microsoft, I finally found a solution. A very helpful Telus IT guy spent 45 minutes patiently walking me through it. We discovered it was the brand new hard drive. I just had to borrow the Ethernet cable from the tv and plug in the booster.

  • dstaples
    David Staples (@dstaples) reported

    Oilers are on now. On my Telus Optik TV it's channel 913, the Blackout:Oilers channel. You?