Telus outages and service status in Fort Saskatchewan, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telus generated 1 outage signal in the last 24 hours around Fort Saskatchewan, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 23, 11:45 AM EDT.
- Internet (48%)
- Wi-fi (31%)
- E-mail (8%)
- TV (6%)
- Phone (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 21 hours ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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5 days ago | |
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Internet | 7 days ago |
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TV | 8 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Chad (@neubian1) reported from Strathcona County, Alberta@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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Annie McKitrick (@mckitrick_annie) reported from Strathcona County, Alberta@jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.
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Syd Perkins (@sydthesquider) reported from Edmonton, AlbertaUnable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
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charbroiled gargoyle ๐ (@newmusicmichael) reported from Edmonton, AlbertaAnd the only way we can change things is with $$$. Iโm slowly working on detangling myself from using any Telus services. I canโt support this company any longer.
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, Alberta@ryzshrn @Shawhelp @TELUS Ug!!! Itโs just so maddening. $150 a month for SHITTY tv service.
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Mรฑso (@mnsomusic) reported from Edmonton, AlbertaTelus is Garbage, still not as bad as Rogers tho. Theyโve been on the curb.
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RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta@koodo Itโs not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
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RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta@McOilers @shaw @TSN_Sports Shaw Iโm assuming. I have TELUS and no issues
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Unacceptable Chinese Gordon ๐จ๐ป๐ง๐ปโโ๏ธ๐๐ป๐ฆป๐ป (@CggGordon) reported from Edmonton, AlbertaRidiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me aโฆ
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Iโve moved over to @TELUS as a result of your supervisorโs misogynistic attitude. I ๐ฏ% do not recommend @Shawhelp as a result of this terrible experience.
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Cam. Aka Bawse ๐บ๐ฆ (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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Lincoln Ho | Yegventures | ไฝไปคๆ ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.
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Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but Iโve never had speeds reach 100mbps. Thanks.
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone else having Telus internet issues lately in Windermere?
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Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, Alberta@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
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Monika Social (@MonikaSocialYeg) reported from Edmonton, AlbertaAnyone elseโs Telus Pik TV down!?
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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Reluctant Writer (@Kalebfenoir) reported from Edmonton, AlbertaSeems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.
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โ๐๐๐๐ ๐ผ๐๐๐ค๐๐๐๐ฅ๐ (@Paigeelisabethx) reported from Edmonton, Alberta@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Omniphrenia - used to be Snackpie (@P1N3S0L_S0D4) reportedCAN TELUS NOT PISS ITSELF PLEASE OH MY ****
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Homer Simson (@simso63850) reported@TELUS By law you are required to send paper bills. If the customer doesnโt have a computer or cell phone. This is reality. Are you going to pass the savings to the customer going paperless? Your TV and internet service is way too expensive so you are minting money already.
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Chad ๐ท๐จ๐ฆ๐ต (@chadsmithjazz) reported@ProvoGal01 @TELUS @TELUSsupport You never know nowadays... but yes, as a huge Canadian company they should be employing Canadians!
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Sharon Daniel ยฉ๏ธ๐ญ (@sharondaniel91) reportedSo here goes again, @TELUSsupport @TELUS If my contract ends on April 22, 2026, why would you charge me the full price of the service before the contract ends ? For example, if I pay $65, the service should be $113 after April 22, not before. Youโre breaking the contract??
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Ray Gaur (@raygaurca) reportedWe signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport
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Spherical Shield (@sphericalshield) reportedThe only issue I had with @TELUS being with them for just under two months, was that their computer agent was responding incorrectly and it took me a long time to get to a human. The humans were great. I was not on earbuds. I was talking directly into my phone. It was not me.
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Shell Shock 420 (@Drkronic) reportedHey @TELUS maybe get some support staff and customer service instead of calling me every time Iโm one day late stop being ***** and help the customer
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Viveros ๐ธ๐ (@TheViveros) reportedthis **** is so funny bc likeโฆ what is the argument here? that loblaws and telus and ******* bmo have done such a good job of it that we simply cannot conceive of any reason why we should stop giving the private sector unlimited reign to ruin everything?
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Devin James (@Jamesdevo72) reported@SpacBobby @TELUS Have you tried the Starlink satellite service in any of your endeavours through the rookies?
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Jennifer from YWG ๐จ๐ฆ๐บ๐ฆ๐๐ณ๏ธโ๐ (@Jenniferl554563) reported@sarobertsonca @ShelbyHappy Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.