Telus outages and service status in Fort Saskatchewan, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Fort Saskatchewan, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 5, 9:32 PM EDT.
- Internet (58%)
- Phone (19%)
- Wi-fi (12%)
- TV (8%)
- E-mail (4%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 24 hours ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
Phone | 4 days ago |
|
Edmonton
|
Phone | 5 days ago |
|
Edmonton
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Justin (@justinberubs) reported from Edmonton, Alberta@elks @TELUS “This team is terrible but at least this box suite is pretty cool”
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Bigfella4900 (@bigfella4900) reported from Edmonton, Alberta@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
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Katy Mackay (@KatyMackay) reported from Edmonton, Albertahey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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socially_awkward (@David_Yeh) reported from Edmonton, AlbertaTelus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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Syd Perkins (@sydthesquider) reported from Edmonton, AlbertaUnable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
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ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Vivid Print (@vividprint) reported from Edmonton, AlbertaAnd honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaReally disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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Chad (@neubian1) reported from Strathcona County, Alberta@EdmFootballTeam @TELUS I can't help it that I can make highlight real catches and be this ridiculously good looking
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Чад (Chad) 🇺🇦 (@ChadOhman) reported from Edmonton, Alberta@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻 (@CggGordon) reported from Edmonton, Alberta@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
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Darcy Brown🇨🇦 (@brown_down) reported from Strathcona County, Alberta@jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported@TELUSsupport Nothing but trouble with Telus. Internet going out constantly for days. Getting technical support from a real human is impossible. Its stupid AI does not listen.
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R𓃟byn (@Hunny_diva) reported@TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.
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Canadian Financial Markets Update (@CdnFinancialMkt) reportedEvening pod is live. - telus using A I to alter the accents of customer service agents. More news and market data are on the podcast.
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nvrumind (@GiGized) reported@Tablesalt13 Telus has customer service agents?? Wut?
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PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reportedTelus been down all day and I’m just gonna listen to Apple Music all day instead of Spotify.
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Zzzzzzzzzzzzzz (@matthewzy) reported@MelissaLMRogers Yep elbows up!...but also Rogers treats it users as a source of revenue only, bad customer service, no innovation, just higher prices. As soon as I can get away from Bell & Telus (same IMO) -- think Starlink for internet and cell phone, I will.
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Slowflake (@Slowflake1601) reportedTelus got caught using AI to hide the accent of their customer service agents. What I wouldn't give to hear "DO NOT REDEEM" in a perfect Canadian accent.
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Shea Fairbanks (@shea_fairbanks1) reported@TELUS you are scumbags. Make your ******* internet work. I’d probably have better service in the middle of the ocean.
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Razor Scissors (@DoCarryOnThen) reported@JayGenXer but sadly he couldnt even last his trial period of 2 months at TELUS ...the only real world job he has ever had....and you think he can run a country ? ...He will never be PM and he certainly wont be one for long as he will never get a majority.
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Gabriele Polidori (@OSX_rulez) reportedHello @haveibeenpwned do you already have data from Telus Digital breach? Incident was identified on November 2025, now they're alerting their users. #privacy #databreach