Telus Outage Report in Fort Saskatchewan, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Capitan
(@randeepyeg) reported
from
Strathcona County, Alberta
@TELUS mobile internet is down, we have mobile hub and no internet now.
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
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Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why
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Aman Birdi
(@amanbirdi) reported
from
Fort Saskatchewan, Alberta
@TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...
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flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
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Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Edmonton, Alberta
Anyone elses @TELUS internet down in West Edmonton?
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Charles R Taylor
(@taylormadegirls) reported
from
Strathcona County, Alberta
@telus he was able to verify that he could not get authorization to help because her phone is disconnected.
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Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Strathcona County, Alberta
Got a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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hitthepost
(@hitthepost) reported
hey @telus -- i was recently switched to your fibre optic network: lots of new hardware. all things fine. today, the signal is coming and going. one minute i'm getting 70mbps, then the next minute 0. is there a reason for this today in calgary ?
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Alys
(@AlysLH) reported
@VancityReynolds Please bring @Mintmobile to Canada. We need an phone company that offers great service and prices instead of those big companies(Bell, Telus, Rogers...) that charge us way too much.
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ᴍᴀʀᴛɪᴢᴀ 𓆩💔𓆪「アンドロイド A2OK」REDESIGN ARC
(@androidA20K) reported
i'm deadass boutta just go back to whatever damnass telus interwebs i had before because that **** ain't ever go down
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(Jon)ny Foozball
(@jonathanwhudson) reported
@hitthepost @TELUS We had issue in condo with ADSL when we got dual line version as one was shorting out randomly and dropping connection (visible via tv signal skipping). Took the right tech level to fix it. The simplest techs wanted to swap box inside when I kept telling them it was external.
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Eric Karjaluoto (he/him)
(@karj) reported
@mattsmithabb @TELUS It’s a shame when companies do this. The service seems like a reasonable value, but no one wants to feel tricked into a purchase.
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Mo 🇨🇦
(@The_MoBiz) reported
@RichNolet @hussien_coding I switched to Telus prepaid and immediately they started calling me with spam calls trying to upsell me on **** I dont need. I dont answer their calls anymore.
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Guy Juan'O
(@Guy_Kim) reported
My @TELUS team is committed to giving back! We’ve been making the #futurefriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000 @FriendlyFuture
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Dawne
(@dawnetiller) reported
@TELUSsupport hey Telus, with new PIKTV update on AppleTV it keeps crashing and also logging us out. Is there a fix coming?????
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MTBRider
(@MTBRiderSS) reported
@_DamnBucky @TELUS @TELUSsupport I'm 100% going back after my 2 year contract. Nothing but issue after issue since I switched just 2 weeks ago. Both TV and internet.
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YYTweeter
(@ThatYYTGuy) reported
@PierrePoilievre I have news for you Pierre… So Does Bell, Rogers, Telus… and any other Cell Phone provider!!! … Either you’re an idiot, or you think the people following you are idiots… Or it’s both. Either way … none of the above Ignorant Scenarios bode well for our country.