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Telus

Telus Outage Report in Fort Saskatchewan, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Internet 6 days ago
Edmonton E-mail 6 days ago
Edmonton Internet 6 days ago
Edmonton Phone 7 days ago
Edmonton TV 8 days ago
Edmonton Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄

  • pajowh
    Patricia Wheadon (@pajowh) reported from Edmonton, Alberta

    @TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks

  • PascalVII
    Chase Pascal-Quewezance (@PascalVII) reported from Edmonton, Alberta

    @RastaDaMonsta @TELUS Facts. I need to do the same. They charged my mom internet 150 when she was only getting 8mbps down/upload

  • DinicolaNicola
    Yes, Nicola Dinicola is my real name (@DinicolaNicola) reported from Edmonton, Alberta

    From my desk, I can overhear my colleague having an EPIC argument with Telus customer service on the phone. It's both funny and terrifying. I'm trying not to giggle, but I'm cringing so hard on behalf of the Telus rep that my toes are curling inside my shoes. #badservice

  • CastledwnsDan
    CastledwnsDan (@CastledwnsDan) reported from Edmonton, Alberta

    At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks

  • yegVRABEL
    VRABEL Construction (@yegVRABEL) reported from Edmonton, Alberta

    @ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.

  • yegventures
    Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta

    @ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them

  • adrianborowsky
    Adrian Borowsky (@adrianborowsky) reported from Edmonton, Alberta

    @tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.

  • 2Zero54
    BryanBowen (@2Zero54) reported from Edmonton, Alberta

    @AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible

  • Bandlord1
    Andy the Bee 🐝 🎶🎹🎵🎤🎶🎸- 💚💛💚🏒 (@Bandlord1) reported from Strathcona County, Alberta

    @chriscurtola @TELUS @TELUSsupport @TELUSBusiness Never use it. I can find any number I need online quite quickly!

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

  • MMACSCOT
    Mark McDonald (@MMACSCOT) reported from Edmonton, Alberta

    @TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity

  • jennxanderson
    cheddar the dog (@jennxanderson) reported from Edmonton, Alberta

    lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS

  • MMACSCOT
    Mark McDonald (@MMACSCOT) reported from Edmonton, Alberta

    @TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.

  • gurlygurl_99
    Christina (@gurlygurl_99) reported from Edmonton, Alberta

    @TELUSsupport On hold for 40 minutes now with support. Saw webmail was down but I don’t see anything about internet down.....still looking around while waiting on hold. #telus #yeg #longholdtimes

  • keatsmom
    Celeste (@keatsmom) reported from Edmonton, Alberta

    Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔

  • eglinski
    Don 🏴 (@eglinski) reported from Edmonton, Alberta

    Trying to enjoy #ChernobylHBO #GameofThrones @HBO @HBOCanada except that @CraveCanada is just devastatingly awful. It’s just 1080p sh!t-smeared digital artefacts across my screen. Sad that @STARZ was sucked in by @BellMediaPR @TELUS and their garbage service. Better to pirate FYI

  • 2Zero54
    BryanBowen (@2Zero54) reported from Edmonton, Alberta

    More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit

  • pajowh
    Patricia Wheadon (@pajowh) reported from Edmonton, Alberta

    Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RadishDoodles
    Doodle Gremlin 🐨💀 (@RadishDoodles) reported

    Went to Telus to get a new phone and the cheapest monthly bill would be $115??? And the guy had the gall to say, "yeah, things just cost money these days". No **** Sherlock. What ********. How is that even feasible???

  • donmartiann
    Don Martian (@donmartiann) reported

    @Shawhelp yeah okay its been a almost two days... Been patient enough. My neighbors have Telus and someone else has Bell they still have internet. Im cancelling and anyone else who’s affected I suggest you do the same. Worst customer service can’t even speak to an operator on the phone

  • tHeBlObiNc
    Hugh Armstrong (@tHeBlObiNc) reported

    @Bratt_world sad to say, but telus is probably far superior then any other service provider.

  • VancouverBuzzer
    S (@VancouverBuzzer) reported

    @rob_bristow_CA @ianhanomansing We don’t need F…ing Tim Horton, Subways, Telus, Banks abusing more people. Corporations want Gov to subsidize them! Let’s see how they abuse the Covid Help Benefit / CERB program. I won’t be surprise if Telus got help for some of their workers base in Philippines or India !

  • 420Hempstreet
    420 **** Street (@420Hempstreet) reported

    @bchydro our Telus Wi-Fi went down about a half an hour ago in our neighborhood, including local stores wondering if there’s something to do with BC Hydro? #Metchosin

  • Denise_Layton98
    MDenise (@Denise_Layton98) reported

    What is wrong with Bell's, Telus' and Roger's internet??!! I cannot connect to any internet service provider since this morning! What's going on???!!!

  • Jenfeds73
    Bubs (@Jenfeds73) reported

    Starting to wonder if Telus and Shaw work together to have terrible wifi on purpose so I have to buy a booster pack for 120$

  • bellsong
    Heather Anderson (@bellsong) reported

    @cpechet @TELUS Their mobility support in my 20s was inexcusable. I had two (identical) phones and three batteries, suddenly didn’t work. They said the reason was that I used my (cellular) phone OUTSIDE. Took about 12 people to get a “No, we’re not helping you” answer, too. Never been back! 🤬

  • Rj_InCan_AB
    🐾7-4-0,Maple🐾(poopoo)and pa RJ (@Rj_InCan_AB) reported

    @oilerslive @Sportsnet Try telus or Shaw, I find when u pay for service u can complain

  • YMMToddske
    Toddske (the second one) (@YMMToddske) reported

    Don’t get me wrong, I hate Rogers and will be moving all my Shaw stuff to Telus if that merger goes through…but there’s nothing wrong with SN NHL broadcasts and in fact, the access to the sports has never been greater