Telus Outage Report in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	3 days ago
Edmonton	E-mail	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Phone	4 days ago
Edmonton	TV	4 days ago
Edmonton	Phone	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Mary-Helen Clark (@MHClark2617) reported 4 minutes ago from Edmonton, Alberta

  Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

• 
  Darcy Brown🇨🇦 (@brown_down) reported 9 minutes ago from Strathcona County, Alberta

  @jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 14 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 17 minutes ago from Edmonton, Alberta

  Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 19 minutes ago from Edmonton, Alberta

  @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

• 
  Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported 21 minutes ago from Edmonton, Alberta

  @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

• 
  Shari Olsen (@ShariOlsen16) reported 27 minutes ago from Strathcona County, Alberta

  @TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡

• 
  Ross Flats Vintage Apparel (@RossFlats) reported 27 minutes ago from Edmonton, Alberta

  @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

• 
  Sheepleslayer (@sheepleslayer69) reported 31 minutes ago from Edmonton, Alberta

  @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

• 
  Candace Elliott (@CandaceElliott) reported 31 minutes ago from Edmonton, Alberta

  @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

• 
  Russell Bird (@russellabird) reported 33 minutes ago from Strathcona County, Alberta

  @AlbertaGirl34 @TELUS @TELUSsupport I had it but it had too many false fire alarms and no tech support so we had them come and remove it. Worst experience ever.

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 34 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported 43 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

• 
  socially_awkward (@David_Yeh) reported 43 minutes ago from Edmonton, Alberta

  Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

• 
  Joshua Marshall (@JMarshyBosco93) reported 49 minutes ago from Edmonton, Alberta

  @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

• 
  Mary-Helen Clark (@MHClark2617) reported 52 minutes ago from Edmonton, Alberta

  Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

• 
  Annie McKitrick (@mckitrick_annie) reported 52 minutes ago from Strathcona County, Alberta

  @jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.

• 
  Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported 55 minutes ago from Edmonton, Alberta

  Ummmm my tv signal is now lost?!! Wtf Telus

• 
  Ravi Prakash Singh (@ravitaurus) reported 56 minutes ago from Strathcona County, Alberta

  @TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 56 minutes ago from Edmonton, Alberta

  Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🦋bönk🦋 (@BiancaPreuss) reported 3 minutes ago

  @MaxPreuss you can probably use dads Telus login!! or maybe you can use ours

• 
  Pibbton P. Pibbton (@Pibbyeena) reported 7 minutes ago

  Man I miss basic cable, like before all those stupid Telus/Shaw boxes that forced you to buy packages of channels. I used to love watching the channel guide slowly scroll and sitting at the tv quickly button mashing between the channels I watched cuz we didn’t have a remote.

• 
  TheFreeRadical (@TheFreeRadical2) reported 11 minutes ago

  @KkfromAB @Rogers koodo is 1/2 of telus same service i know owned by telus but better!

• 
  Ash Floyd (@AshFloyd3) reported 12 minutes ago

  @KkfromAB @Rogers I am Telus. Not bad but just as expensive as the rest. Haven't had issues I have had with Rogers

• 
  John🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮🇭🇺🚴 (@JohnGangWarily) reported 14 minutes ago

  @KkfromAB @Rogers I've been with Telus since early 90's. I have never had an issue yet.

• 
  shipwrek 🇨🇦 (he/him) (@shipwrek1) reported 14 minutes ago

  @Altavistagoogle It doesn't but they gave me that box and pik tv and a bunch of other stuff for free. Telus does that all the time if you've been a customer long enough. Never used the pik service because the major networks are usually free here and really only good for news anyways.

• 
  "🆁🅸🅲🅺" Kirkpatrick (@4CRPG) reported 16 minutes ago

  @KkfromAB @Rogers You will have to get your "Rogers" phone unlocked to work on the Telus/Bell network. Rogers should do this for free for you, change after the phone is "unlocked" if you want.

• 
  Steven Bright (@brightsteven22) reported 19 minutes ago

  That original sales person never got back to me. And it’s still not all done. Some of your people have been great. But with respect, Telus makes it very hard and frustrating to simply remain a customer.

• 
  Đ₥ (@DustinMorris13) reported 20 minutes ago from Calgary, Alberta

  @MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!

• 
  Kruti (@KrutiSutaria) reported 26 minutes ago

  @TELUS for adt how do I get hold of someone. I keep getting transferred and it's telling me the call center is closed. My alarm tripped and no one called me about it. I want to cancel. And getting increasingly frustrated #telussucks