Telus outages and service status in Fort Saskatchewan, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Fort Saskatchewan, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Sep 13, 3:03 PM EDT.
- Internet (58%)
- Phone (17%)
- E-mail (8%)
- Total Blackout (8%)
- TV (8%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 21 hours ago |
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Edmonton
|
Phone | 7 days ago |
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Edmonton
|
Internet | 8 days ago |
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Edmonton
|
Internet | 10 days ago |
|
Edmonton
|
Internet | 12 days ago |
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Edmonton
|
Internet | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
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Syd Perkins (@sydthesquider) reported from Edmonton, AlbertaUnable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
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Steve P (@starchoice) reported from Edmonton, Alberta@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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Чад (Chad) 🇺🇦 (@ChadOhman) reported from Edmonton, Alberta@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Just Cam. (@DatBawse) reported from Edmonton, AlbertaWhy ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Cory (@CoryCVC) reported from Edmonton, AlbertaHey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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Art New (@ArtieCubed) reported from Edmonton, Alberta@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.
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Cameron Young (@CameronJY71) reported from Edmonton, AlbertaTonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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East meets West (@KeeperOfSheep) reported from Edmonton, AlbertaI stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
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Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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Shari Olsen (@ShariOlsen16) reported from Strathcona County, Alberta@TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡
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Darcy Brown🇨🇦 (@brown_down) reported from Strathcona County, Alberta@jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?
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Charles R Taylor (@taylormadegirls) reported from Strathcona County, Alberta@telus he was able to verify that he could not get authorization to help because her phone is disconnected.
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Mñso (@mnsomusic) reported from Edmonton, AlbertaTelus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.
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Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Clarke (@CoastalClarkey) reportedHaven’t had a family doctor for over five years now. 🇨🇦 Try to sign up with some online company called Maple: sure no problem, take all my info….then they hit you with “join for $85 / mth.” Try sign up with Telus MyHealth: sure no problem, take all your info…no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe I’ll just get a doctor down there to finally see how expensive it really is (or is not).
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hungryhippo (@hungryhippo256) reported@accfanto @LauraBabcock Check the Telus outage map. There's others like infrastructure Ontario.
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l0wk3y (@L0wk3yC) reported@EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit
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Nicole Kearsey (@nicolek1989) reported@TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out
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DividendBoomer (@BoomerDivvies) reported@optguru @TELUS I don't even care about the stock, which is ****, I care about the terrible user experience from this oligopoly member.
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Clayton (@phinx404) reported@TELUS We all sitting eating out and 5g or 5g+ and shows no internet. Have to switch to lte. Wtf am I paying for that 5g doesn’t work.
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North American Union (@NorthAmericanU2) reported@koodo Last time I was in the Telus store, 1 hour 20 minutes to wait, and the girl preferred to serve 6 guys who just walked in and was flirting with them. Poor system @ Koodo, poor service. Not the first time, but likely the last.
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TELUS (@TELUS) reported@bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.
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Carey Bolam (@CareyBolam) reported@TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance
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Michael (The Young Buck)🧢 (@YoungBuckFarms) reportedHow often does everyone else get calls from Telus, or another phone provider? Weekly? I just don't answer anymore. I always told them, don't bother me unless you can give me the same thing I have for less $ or a better plan for the same $. And no, I don't want a new damn phone