Telus outages and service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Phone	9 hours ago
Edmonton	Wi-fi	16 hours ago
Edmonton	Internet	1 day ago
Edmonton	Wi-fi	4 days ago
Edmonton	Wi-fi	12 days ago
Edmonton	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Eevee (@JustCallMeEevee) reported 6 minutes ago from Edmonton, Alberta

  @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

• 
  Cameron Young (@CameronJY71) reported 8 minutes ago from Edmonton, Alberta

  Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 12 minutes ago from Edmonton, Alberta

  @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

• 
  Art New (@ArtieCubed) reported 14 minutes ago from Edmonton, Alberta

  @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

• 
  Candace Elliott (@CandaceElliott) reported 15 minutes ago from Edmonton, Alberta

  @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

• 
  Oiler Guy Steve (@Costello_stats) reported 20 minutes ago from Edmonton, Alberta

  @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 21 minutes ago from Edmonton, Alberta

  @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why

• 
  Mñso (@mnsomusic) reported 23 minutes ago from Edmonton, Alberta

  Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.

• 
  Cam. Aka Bawse 🇺🇦 (@DatBawse) reported 25 minutes ago from Edmonton, Alberta

  @SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.

• 
  socially_awkward (@David_Yeh) reported 25 minutes ago from Edmonton, Alberta

  Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 26 minutes ago from Edmonton, Alberta

  @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

• 
  Eileen Hoyland (@Leenerrr) reported 46 minutes ago from Edmonton, Alberta

  Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

• 
  Yvette Gillam (@YvetteGillam) reported 56 minutes ago from Edmonton, Alberta

  @I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

• 
  Steve P (@starchoice) reported 56 minutes ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 58 minutes ago from Edmonton, Alberta

  Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 59 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported 60 minutes ago from Edmonton, Alberta

  Ummmm my tv signal is now lost?!! Wtf Telus

• 
  Joshua Marshall (@JMarshyBosco93) reported 1 hour ago from Edmonton, Alberta

  @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

• 
  Lolo Avalon (@lolo_avalon) reported 1 hour ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  East meets West (@KeeperOfSheep) reported 1 hour ago from Edmonton, Alberta

  @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CrudeBoi (@CrudeBoi67420) reported 6 minutes ago

  @bilal_akh @rory_mg Loll i do not use them due my jobs requiring constant travel out of city limits. Doesn’t matter tho, it’s still a crap service for working out of cities. Telus has crap coverage also, reason why freedom coverage suffers. Yes it may be cheap but quality is quite low. Quality over quantity imo Rogers/Bell/Fido are superior services in Canada.

• 
  FancyOldLady (@FancyOldGal) reported 10 minutes ago

  @SmokingDandy @Rogers Where did you go? I only see 2 demons. Rogers & Telus. The other of the 2 duopolies. Rogers took over my acct from Shaw and said they don't support email and email vanished. No warning. Gone!

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 11 minutes ago

  @Social_Moi @TELUSsupport Not sure why they couldn't help with Alberta accounts unless yours was somehow in the "old stack" but those were all migrated to the new system probably over a decade ago. I don't think there's any legislation requiring only Albertans open these files as TELUS Intl is around.

• 
  horsegal65 (@horsegal65) reported 14 minutes ago

  Telus service has declined so bad, a lady called me today I couldn’t understand her.. she couldn’t pronounce my name her English was that bad and there were roosters crowing in the background. This isn’t the first time ..I hung up on her. Beyond ridiculous @TELUSsupport

• 
  TELUS (@TELUS) reported 18 minutes ago

  @Sharisraven That's certainly not our intention and we're sorry you feel this way Raven. We're a DM away if you need help with your TELUS services.

• 
  ander (@anderbear_) reported 20 minutes ago

  @RogersHelps canceled your trash service after all theses years and moved to telus. The only service i ever used or requested was shaw internet, nothing else. I havent watched televsion or own a tv but for someone reason i owe $200 for an entertainment box that i never got? wtf?

• 
  Raven (@Sharisraven) reported 21 minutes ago

  @TELUS @Norton unbelievable wait time still nothing resolved with the spawn of Satan on my phone! Yet you continue to take my payments without service rendered!

• 
  Mark Warner (@MAAWLAW) reported 21 minutes ago

  @TELUS "... @Telus says its SIM charge 'is not an administrative fee. A SIM card or an eSIM has always been a physical or digital product for purchase, rather than an administrative fee' [and] is meant to cover 'real costs' associated with providing a new SIM product to a customer..."🤔

• 
  Bald Guy (@ScruffyNSmooth) reported 23 minutes ago

  @TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.

• 
  NorthStarlink9 (@Northstarlink9) reported 28 minutes ago

  @Misats1 @MelissaLMRogers Same even paid a 300 service fee, Anything to get away from dirt bags @TELUS