Telus Outage Report in Fort Saskatchewan, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
-
East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
-
Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
-
Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
-
Charles R Taylor
(@taylormadegirls) reported
from
Strathcona County, Alberta
@telus he was able to verify that he could not get authorization to help because her phone is disconnected.
-
Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
-
flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
-
Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
-
Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Strathcona County, Alberta
Got a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm
-
M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
-
Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
-
Aman Birdi
(@amanbirdi) reported
from
Fort Saskatchewan, Alberta
@TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...
-
Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
-
RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
-
Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
-
Capitan
(@randeepyeg) reported
from
Strathcona County, Alberta
@TELUS mobile internet is down, we have mobile hub and no internet now.
-
🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
-
Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
-
tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
-
Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
-
East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
kristoff
(@asapkstf) reported
telus just shat on all shaw users wow this outage is supposed to last 6 hours
-
Celia Geefree
(@CGeefree) reported
@superstarrobi @ShawInfo Shawcable! Such a disappointing company. I switched to Telus years ago and have had nothing but positive experience with them. Shaw’s customer service is abysmal.
-
Rich Magoo
(@MagooRich) reported
@srhchn @TELUS @TELUSsupport Easy. Just cancel, then you would have saved yourself hours of calling. Not to mention the insanely long tweet. Why continue to be with a company that is so bad. Maybe its not and you're looking for freebies, trying to make the story worse then it is.
-
Rich Magoo
(@MagooRich) reported
@WaterAries Here's the reason why. Natives are cheap, they don't spend much and don't pay bills on time. It costs alot in collections agency fees so Telus won't be making max profit. Plus reserves are in remote areas. Makes it harder to fix issues, and install cell towers. Your welcome.
-
westcoastguy71
(@westcoastguy71) reported
Cellular service just died in #willoughby #langleybc #telus @telusmobility @TELUSsupport @TELUSBusiness
-
Kurtis Mucha
(@KurtisMuchaGC) reported
@Shawhelp @jsjones8 Maybe come up with a better more reliable product so you don’t have to send these lame DM requests that never solve anything. I left you guys for Telus who is arguable worse depending on the day. #INeed2DeleteMySocialMedia
-
Brandon
(@serrebi) reported
@chapappay No problem. Also porting protection on the account might stop the devices from being ordered in futureas well. Telus offers that for free without a lot of hastle to get it turned on. Forgot to mention that. I think you have to enter the pin to order a new device if you turn it on
-
Sean Walisser
(@SWalisser) reported
1) Hey @TELUS @TELUSsupport it’s aggravating that I’m on phone for 6+ hours to tell you that you’ve been overcharging me for the past three months and then challenging me the whole time when I ask to be credited the overcharge. Worst customer service I’ve ever come across.
-
Chris
(@SezChris) reported
@OilCityDynasty @TELUS Telus is that bad? I was thinking of switching over haha
-
OTF ŠÃD PÁTRĮŌTŠ FÂÑ
(@kobesuperstar) reported
@kailnotkait @ShawInfo The fibre optics they use is unreal man. Shaws connection isn’t port forwarded to each individual house. Instead their transformer is on a shared network with your neighbors that’s why it’s so slow. Telus’s infrastructure allows personal connection with each house, I agree bro