Telus Outage Report in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	2 days ago
Edmonton	E-mail	2 days ago
Edmonton	Internet	3 days ago
Edmonton	Phone	4 days ago
Edmonton	TV	4 days ago
Edmonton	Phone	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported 6 minutes ago from Edmonton, Alberta

  Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

• 
  Lolo Avalon (@lolo_avalon) reported 6 minutes ago from Edmonton, Alberta

  @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

• 
  Evie (@EvieNightstar) reported 11 minutes ago from Edmonton, Alberta

  @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

• 
  Vivid Print (@vividprint) reported 18 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  Mike Semeniuk (@WorkerView) reported 18 minutes ago from Strathcona County, Alberta

  @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

• 
  Art New (@ArtieCubed) reported 19 minutes ago from Edmonton, Alberta

  @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

• 
  East meets West (@KeeperOfSheep) reported 20 minutes ago from Edmonton, Alberta

  @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

• 
  Chris (@patsnation0917) reported 21 minutes ago from Edmonton, Alberta

  Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

• 
  Katy Mackay (@KatyMackay) reported 34 minutes ago from Edmonton, Alberta

  hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

• 
  NadineBaileyUnifor (@NadineYeg) reported 34 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  I_am_no_one (@Deaner_232) reported 34 minutes ago from Edmonton, Alberta

  @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 39 minutes ago from Edmonton, Alberta

  @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

• 
  mariam (@mariamdena) reported 39 minutes ago from Edmonton, Alberta

  anyone else’s telus phone and Internet not working?

• 
  Julia (@julial04) reported 44 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  Vivid Print (@vividprint) reported 45 minutes ago from Edmonton, Alberta

  Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

• 
  jewelsb (@getbent1976) reported 46 minutes ago from Edmonton, Alberta

  @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

• 
  Chris (@patsnation0917) reported 46 minutes ago from Edmonton, Alberta

  Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

• 
  Can someone help me open this jar? (@irobox_Cap) reported 52 minutes ago from Edmonton, Alberta

  @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

• 
  Cory (@CoryCVC) reported 55 minutes ago from Edmonton, Alberta

  Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

• 
  Just Cam. (@DatBawse) reported 55 minutes ago from Edmonton, Alberta

  Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meidas Tweety 2 (@WestgateSweetie) reported 8 minutes ago

  He still didn’t finish the wall. #you can get a new one from Telus put down a small cn

• 
  Dr. Robyn Rivard 🏳️‍⚧️ (@robynrivard22) reported 10 minutes ago

  anyone else with phones on #bell or #telus just experience a brief outage

• 
  Froddoyo (@Froddoyo) reported 13 minutes ago

  @SimplyMatthias @massaBeard @TheBeardGuys Lmao yea I have three options. 6 down 1 up with telus. Obvious nope. My current provider offers 1000 down 10 up, or 150 down 20 up on a more expensive business account. 🙄 I took the 20 up but miss out on the 1000 down

• 
  nova🌟 (@ao3savesmylife) reported 15 minutes ago

  ******* telus shut down my internet again

• 
  Jeff Callaway (@JeffCallaway) reported 17 minutes ago from Calgary, Alberta

  3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬

• 
  Victims of Capitalism Memorial (@NunoRamallho) reported 18 minutes ago

  @TELUS your customer service is such garbage. It's virtually impossible to reach an agent. I made the mistake of purchasing a mobility plan but I'm switching back to my old provider right away.

• 
  braidster (@nucl3arboNg) reported 24 minutes ago

  Bold strategy @TELUS I call to find out how to close out my act as my contract is ending and not even asked why, or an attempt to see how to keep me as a customer. @Rogers has been calling me monthly for the past 2yrs to get me back.

• 
  Stephanie Mayne (@StephanieMayne) reported 27 minutes ago

  @TELUSsupport I’m not a Telus customer but am receiving Telus invoice, account & upcoming installation emails. I need this to be actioned please.

• 
  Rob Shaw (@RobShaw_BC) reported 29 minutes ago

  @paulnixey @StepanVdovine You know who has it — Telus. On demand for subscribers as part of a Telus Presents service for hard to find shows.

• 
  Gail Duffy (@gsfd57) reported 29 minutes ago

  @DebraJ43 @anarchodelphis @adriandix That sounds like the medical service that Telus started which is certainly for profit. And apparently numerous doctors signed up to be part of it. It wasn't started by govt. Did you try the 811 line where you can speak to an RN, doctor or pharmacist? A free 24 hr govt service.