1. Home
  2. Companies
  3. Telus
  4. Fort Saskatchewan, Alberta
Telus

Telus Outage Report in Fort Saskatchewan, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Internet 5 days ago
Edmonton E-mail 5 days ago
Edmonton Internet 5 days ago
Edmonton Phone 6 days ago
Edmonton TV 6 days ago
Edmonton Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • 2Zero54
    BryanBowen (@2Zero54) reported from Edmonton, Alberta

    @AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible

  • PascalVII
    Chase Pascal-Quewezance (@PascalVII) reported from Edmonton, Alberta

    @RastaDaMonsta @TELUS Facts. I need to do the same. They charged my mom internet 150 when she was only getting 8mbps down/upload

  • MMACSCOT
    Mark McDonald (@MMACSCOT) reported from Edmonton, Alberta

    @TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity

  • DinicolaNicola
    Yes, Nicola Dinicola is my real name (@DinicolaNicola) reported from Edmonton, Alberta

    From my desk, I can overhear my colleague having an EPIC argument with Telus customer service on the phone. It's both funny and terrifying. I'm trying not to giggle, but I'm cringing so hard on behalf of the Telus rep that my toes are curling inside my shoes. #badservice

  • adrianborowsky
    Adrian Borowsky (@adrianborowsky) reported from Edmonton, Alberta

    @tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.

  • jennxanderson
    cheddar the dog (@jennxanderson) reported from Edmonton, Alberta

    lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS

  • yegVRABEL
    VRABEL Construction (@yegVRABEL) reported from Edmonton, Alberta

    @ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.

  • MMACSCOT
    Mark McDonald (@MMACSCOT) reported from Edmonton, Alberta

    @TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.

  • keatsmom
    Celeste (@keatsmom) reported from Edmonton, Alberta

    Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔

  • 2Zero54
    BryanBowen (@2Zero54) reported from Edmonton, Alberta

    More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit

  • gurlygurl_99
    Christina (@gurlygurl_99) reported from Edmonton, Alberta

    @TELUSsupport On hold for 40 minutes now with support. Saw webmail was down but I don’t see anything about internet down.....still looking around while waiting on hold. #telus #yeg #longholdtimes

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄

  • aWYNNING
    Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta

    @RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄

  • pajowh
    Patricia Wheadon (@pajowh) reported from Edmonton, Alberta

    @TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks

  • LordGuthrie
    Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Strathcona County, Alberta

    @TELUS @TELUSsupport use some of that technology power and stop asking me every time I go into Netflix if I understand it uses data. I have an unlimited plan. Poor customer experience.

  • commotio_cordis
    Jessie Breton (@commotio_cordis) reported from Edmonton, Alberta

    Back up briefly and down again. @TELUS @TELUSsupport

  • eglinski
    Don 🏴 (@eglinski) reported from Edmonton, Alberta

    Trying to enjoy #ChernobylHBO #GameofThrones @HBO @HBOCanada except that @CraveCanada is just devastatingly awful. It’s just 1080p sh!t-smeared digital artefacts across my screen. Sad that @STARZ was sucked in by @BellMediaPR @TELUS and their garbage service. Better to pirate FYI

  • Bandlord1
    Andy the Bee 🐝 🎶🎹🎵🎤🎶🎸- 💚💛💚🏒 (@Bandlord1) reported from Strathcona County, Alberta

    @chriscurtola @TELUS @TELUSsupport @TELUSBusiness Never use it. I can find any number I need online quite quickly!

  • pajowh
    Patricia Wheadon (@pajowh) reported from Edmonton, Alberta

    Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vividprint
    Vivid Print (@vividprint) reported from Edmonton, Alberta

    Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

  • luvsmyvdub
    Terri Y. (@luvsmyvdub) reported

    Finally watching #TheEqualizer on demand but hey... @TELUS if you could let us skip commercials while watching on demand, it’d be nice. How much do we pay a friggin month & we already get the stupid pop up when we turn the tv on already...let us skip commercials 🙄😒

  • redrising1982
    Shawshank (@redrising1982) reported

    @rmaver6 @RobynUrback @TELUS you support this from your employees?

  • vividprint
    Vivid Print (@vividprint) reported from Edmonton, Alberta

    And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

  • Rajvir81238437
    Rajvir (@Rajvir81238437) reported

    @TELUSsupport Let me tell you a story, two Telus men convinced me to switch to telus from Shaw and then they gave me good wifi for two days and then it got worse when I. Contacted them they said they would fix it but they didn’t. Don’t fall for this fraud!! Scam I hate Telus

  • Rajvir81238437
    Rajvir (@Rajvir81238437) reported

    Don’t settle for Telus literally run from Telus they are the worst @TELUS @TELUSsupport

  • GLewisTan
    GerT (@GLewisTan) reported

    @Ladymermaid @TekSavvyBuzz No matter the government the money should have been used for small business and the poor. I for one didn’t get any and I’m good with that. Why? Because I don’t need it. Bell,Telus,Rogers etc. needed it even less.

  • maxpetrock
    mathew petruk (@maxpetrock) reported

    @Crusader3456 @RickKackis Yup. I've been with Telus, had shitry internet and then fibre after beyond light. No issues before or after. Not to sure why he's getting the errors he is..

  • kakenobttv
    kakenob (@kakenobttv) reported

    @ShawInfo your internet services in the Fraser valley ******* suck when i can switch to @TELUS I 100% am. Your maintenance on servers always breaks your **** all the time.

  • Rajvir81238437
    Rajvir (@Rajvir81238437) reported

    @TELUS @TELUSsupport NEVER GET TELUS THEY ARE BAD THEY SCAM money from YOU, they will give you good wifi for a few days and then it’ just becomes low quality and doesn’t work. I suggest all of you stay away from this stupid business don’t fall for this scheme, stay with @shaw.