Telus Outage Report in Fort Saskatchewan, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
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| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity
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Jessie Breton
(@commotio_cordis) reported
from
Edmonton, Alberta
Back up briefly and down again. @TELUS @TELUSsupport
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
@AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible
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Don 🏴
(@eglinski) reported
from
Edmonton, Alberta
Trying to enjoy #ChernobylHBO #GameofThrones @HBO @HBOCanada except that @CraveCanada is just devastatingly awful. It’s just 1080p sh!t-smeared digital artefacts across my screen. Sad that @STARZ was sucked in by @BellMediaPR @TELUS and their garbage service. Better to pirate FYI
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cheddar the dog
(@jennxanderson) reported
from
Edmonton, Alberta
lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
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Chase Pascal-Quewezance
(@PascalVII) reported
from
Edmonton, Alberta
@RastaDaMonsta @TELUS Facts. I need to do the same. They charged my mom internet 150 when she was only getting 8mbps down/upload
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks
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Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Strathcona County, Alberta
@TELUS @TELUSsupport use some of that technology power and stop asking me every time I go into Netflix if I understand it uses data. I have an unlimited plan. Poor customer experience.
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Christina
(@gurlygurl_99) reported
from
Edmonton, Alberta
@TELUSsupport On hold for 40 minutes now with support. Saw webmail was down but I don’t see anything about internet down.....still looking around while waiting on hold. #telus #yeg #longholdtimes
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
@TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
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Adrian Borowsky
(@adrianborowsky) reported
from
Edmonton, Alberta
@tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.
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Alãnãtudē
(@aWYNNING) reported
from
Edmonton, Alberta
@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.
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Yes, Nicola Dinicola is my real name
(@DinicolaNicola) reported
from
Edmonton, Alberta
From my desk, I can overhear my colleague having an EPIC argument with Telus customer service on the phone. It's both funny and terrifying. I'm trying not to giggle, but I'm cringing so hard on behalf of the Telus rep that my toes are curling inside my shoes. #badservice
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VRABEL Construction
(@yegVRABEL) reported
from
Edmonton, Alberta
@ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.
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Andy the Bee 🐝 🎶🎹🎵🎤🎶🎸- 💚💛💚🏒
(@Bandlord1) reported
from
Strathcona County, Alberta
@chriscurtola @TELUS @TELUSsupport @TELUSBusiness Never use it. I can find any number I need online quite quickly!
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Satnam Grewal
(@SatnamGrewal) reported
Hey @TELUS why does the power outage affect your customers more than @Rogers and @FreedomMobile ? Same area, similar reception because of the tower being shared between you two. I have all 3 in my house and only Telus lines are struggling.
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Kée
(@kees_kaleido) reported
I didn’t get the Emergency Text that others got sent out earlier today. I saw the alert on TV and I was watching the storm on the @weathernetwork ’s app and that’s how I knew to take shelter. What happened? @TELUS @TELUSsupport #onstorm
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the ***** in the blockchain
(@Salorwayne) reported
@MarciIen I hope that you are speaking up and urging your government to reverse the CRTC's appalling decision to ignore their own advice and side with Rogers, Telus, and Bell regarding bulk rates for Internet service. It means a lot to this current resident at 700 Ontario.
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Julie Ali
(@JulieYAli) reported
@JanetRWees @TELUS She is a VIP. As executive staff you get used to being important. She is not a bad person. She said sorry. But I won't write to her again unless my refund doesn't show up. I learnt my lesson. A bug in their system is not to be investigated by customers.
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CPB Andre
(@Asuley) reported
@spotterSteve26 @TELUS They came to our place twice ("sorry, I forgot I was here yesterday"), and thankfully I was home so I could answer as they evidently have a way of talking down to women. 🙄 Lady across the street took them up on the "free" security cams, tho. Already installed. #scam
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Satnam Grewal
(@SatnamGrewal) reported
@TELUSsupport It does not, all my telus devices have been struggling with internet since power outage in the area. However our Rogers and Freedom line we have are working fine. I know the tower is same because I’ve looked it up in the past for all 3 to see how far they are.
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McKenna | ON HIATUS
(@YourMcKenna) reported
Jeez asides from no power I also only have 1 bar on LTE Telus network 😒🙄
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Chantelle
(@ms_chanty) reported
@jsscpnnck @TELUS I'm scared to go back home. Don't want to be left in the dark and have no phone service.
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Karen B.
(@KLB60) reported
@CanadensisMax Same in Ottawa. Now 3 hours w/o power (as of 8:50pm). Also limited cell service (Telus). Worst storm I have ever seen here.
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CrankyCanucksFan
(@CrankyCanuckFan) reported
I give up. Turning the TV off. Every 10-15 minutes it’s a red screen and screeching sound warning me of something happening on the other side of the country. #Telus #fail