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Telus outages and service status in Fort Saskatchewan, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Fort Saskatchewan, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 23, 8:51 AM EDT.
  • 55% Internet (55%)
  • 24% Phone (24%)
  • 10% Wi-fi (10%)
  • 7% TV (7%)
  • 3% Total Blackout (3%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Internet 1 day ago
Edmonton Internet 3 days ago
Edmonton Phone 3 days ago
Edmonton Phone 4 days ago
Edmonton TV 6 days ago
Edmonton Internet 7 days ago

Nearby cities with recent reports

Edmonton

6 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • DatBawse
    Just Cam. (@DatBawse) reported from Edmonton, Alberta

    Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

  • YEGwindshield
    Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta

    @magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...

  • getbent1976
    jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

  • Paigeelisabethx
    ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙 (@Paigeelisabethx) reported from Edmonton, Alberta

    @Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?

  • ChadOhman
    Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

  • ShariOlsen16
    Shari Olsen (@ShariOlsen16) reported from Strathcona County, Alberta

    @TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡

  • randeepyeg
    Capitan (@randeepyeg) reported from Strathcona County, Alberta

    @TELUS mobile internet is down, we have mobile hub and no internet now.

  • russellabird
    Russell Bird (@russellabird) reported from Strathcona County, Alberta

    @memoryandstory We had the same issue when we moved last year. Literally the exact same issue. Telus had us hooked up in like a day.

  • MHClark2617
    Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • neubian1
    Chad (@neubian1) reported from Strathcona County, Alberta

    @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

  • NadineYeg
    NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

  • mitchell_ricky
    Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported from Edmonton, Alberta

    Anyone elses @TELUS internet down in West Edmonton?

  • Cloutier_Oilers
    RDCloutier_Oilers (@Cloutier_Oilers) reported from Edmonton, Alberta

    Telus fix your ****!

  • CggGordon
    Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported from Edmonton, Alberta

    @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

  • amanbirdi
    Aman Birdi (@amanbirdi) reported from Fort Saskatchewan, Alberta

    @TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...

  • Mubarak_sadhad
    M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • Madi39
    Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta

    Ummmm my tv signal is now lost?!! Wtf Telus

  • sheepleslayer69
    Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta

    @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

  • MonikaSocialYeg
    Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • justinberubs
    Justin (@justinberubs) reported from Edmonton, Alberta

    @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aevlive
    Ani V - 🇨🇦 (@aevlive) reported

    @BarbaraDoduk @jodyvance @TELUS When I cancelled my mom's service after she passed away, I packaged up the equipment and went to the post office. The girl looked at the parcel and insisted I take a photo of the package with the receipt as proof based on her experience of lost returns. Mine was fine.

  • M_M_MacFadyen
    Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported

    @CanucksIn4 @jodyvance @TELUS I got Starlink a few years ago because our wifi was so bad I couldn’t work from home. It’s brilliant. Never had a problem since plugging Starlink in. When there’s a Starlink telephone, I will get it, too.

  • muffins135
    Michele (@muffins135) reported

    @TELUS Why did I as the customer, have to search out this info? Ridiculous

  • Travisbecker17
    travis the angry canadian 🇨🇦🇺🇸 (@Travisbecker17) reported

    @TELUSsupport it’s very inconvenient when your call center closed and the Telus connect app is still down and not allowing me to Change my wifi name and password for the last 4 straight weeks. What is going on?

  • FringedCanuck
    Salty Albertan (@FringedCanuck) reported

    @MelissaLMRogers @va3kbc @TELUSsupport Screwed by the monopoly of telecom in Canada. I want to set a phone from the states. Far cheaper than Canada. Our bill is gross every month. Telus is garbage.

  • LilyFunds
    Lily Funds (@LilyFunds) reported

    @SpaceInvestor_D Reminder Canadian Telecom TELUS is a customer (that $40M LOI) 🧑‍🚀

  • BooMeester
    Boo Meester (@BooMeester) reported

    @GordinKelowna @jodyvance @TELUS When programs don’t record or fast-forward to the end, these are not minor issues when dealing with Telus!

  • stock_guy1
    Serge B. 🍷⚖️🇮🇱 (@stock_guy1) reported

    @pennypacker_h @TELUS 30 minutes to get to some sort of agent to address my query. Then, after I tell the agent I want to order a device, he puts me on hold to test my system remotely, then asks what issues I have. 20 minutes after, the agent tells me that ordering the device is not his department.

  • LawrenceLakeMan
    Mike Holliday (@LawrenceLakeMan) reported

    @jodyvance @TELUS Federal policies are limiting the choices you have for WIFI/Cable etc. Thus the service sucks just like the government sucks.

  • NumbersCruncher
    Marika (@NumbersCruncher) reported

    @TELUSsupport I need a service technician to come to my home and check my phone line. Telus chat hung up on me without helping me. I do not have a cell phone so I can not phone for help. I have no dial tone on my phone.