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Telus

Telus outages and service status in Fort Saskatchewan, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Fort Saskatchewan, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 23, 11:45 AM EDT.
  • 48% Internet (48%)
  • 31% Wi-fi (31%)
  • 8% E-mail (8%)
  • 6% TV (6%)
  • 6% Phone (6%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Internet 21 hours ago
Edmonton Internet 3 days ago
Edmonton Internet 4 days ago
Edmonton E-mail 5 days ago
Edmonton Internet 7 days ago
Edmonton TV 8 days ago

Nearby cities with recent reports

Edmonton

4 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • neubian1
    Chad (@neubian1) reported from Strathcona County, Alberta

    @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

  • mckitrick_annie
    Annie McKitrick (@mckitrick_annie) reported from Strathcona County, Alberta

    @jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.

  • sydthesquider
    Syd Perkins (@sydthesquider) reported from Edmonton, Alberta

    Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

  • newmusicmichael
    charbroiled gargoyle ๐Ÿš  (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. Iโ€™m slowly working on detangling myself from using any Telus services. I canโ€™t support this company any longer.

  • ChrisLaBossiere
    Chris LaBossiere ๐Ÿš  (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! Itโ€™s just so maddening. $150 a month for SHITTY tv service.

  • mnsomusic
    Mรฑso (@mnsomusic) reported from Edmonton, Alberta

    Telus is Garbage, still not as bad as Rogers tho. Theyโ€™ve been on the curb.

  • RealFakeMacT
    RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo Itโ€™s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • Harpe97
    RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw Iโ€™m assuming. I have TELUS and no issues

  • CggGordon
    Unacceptable Chinese Gordon ๐Ÿ‘จ๐Ÿป๐Ÿง๐Ÿปโ€โ™‚๏ธ๐Ÿ‘‚๐Ÿป๐Ÿฆป๐Ÿป (@CggGordon) reported from Edmonton, Alberta

    Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me aโ€ฆ

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Iโ€™ve moved over to @TELUS as a result of your supervisorโ€™s misogynistic attitude. I ๐Ÿ’ฏ% do not recommend @Shawhelp as a result of this terrible experience.

  • DatBawse
    Cam. Aka Bawse ๐Ÿ‡บ๐Ÿ‡ฆ (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

  • yegventures
    Lincoln Ho | Yegventures | ไฝ•ไปคๆ’ ๐Ÿ‡ป๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ญ๐Ÿ‡ฐ (@yegventures) reported from Edmonton, Alberta

    @JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.

  • chrisholmes13
    Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but Iโ€™ve never had speeds reach 100mbps. Thanks.

  • MonikaSocialYeg
    Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • yegventures
    Lincoln Ho | Yegventures ๐Ÿ‡ป๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ญ๐Ÿ‡ฐ (@yegventures) reported from Edmonton, Alberta

    @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

  • MonikaSocialYeg
    Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone elseโ€™s Telus Pik TV down!?

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

  • Kalebfenoir
    Reluctant Writer (@Kalebfenoir) reported from Edmonton, Alberta

    Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

  • Paigeelisabethx
    โ„™๐•’๐•š๐•˜๐•– ๐”ผ๐•๐•š๐•ค๐•’๐•“๐•–๐•ฅ๐•™ (@Paigeelisabethx) reported from Edmonton, Alberta

    @Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • P1N3S0L_S0D4
    Omniphrenia - used to be Snackpie (@P1N3S0L_S0D4) reported

    CAN TELUS NOT PISS ITSELF PLEASE OH MY ****

  • simso63850
    Homer Simson (@simso63850) reported

    @TELUS By law you are required to send paper bills. If the customer doesnโ€™t have a computer or cell phone. This is reality. Are you going to pass the savings to the customer going paperless? Your TV and internet service is way too expensive so you are minting money already.

  • chadsmithjazz
    Chad ๐ŸŽท๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŽต (@chadsmithjazz) reported

    @ProvoGal01 @TELUS @TELUSsupport You never know nowadays... but yes, as a huge Canadian company they should be employing Canadians!

  • sharondaniel91
    Sharon Daniel ยฉ๏ธ๐ŸŽญ (@sharondaniel91) reported

    So here goes again, @TELUSsupport @TELUS If my contract ends on April 22, 2026, why would you charge me the full price of the service before the contract ends ? For example, if I pay $65, the service should be $113 after April 22, not before. Youโ€™re breaking the contract??

  • raygaurca
    Ray Gaur (@raygaurca) reported

    We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

  • sphericalshield
    Spherical Shield (@sphericalshield) reported

    The only issue I had with @TELUS being with them for just under two months, was that their computer agent was responding incorrectly and it took me a long time to get to a human. The humans were great. I was not on earbuds. I was talking directly into my phone. It was not me.

  • Drkronic
    Shell Shock 420 (@Drkronic) reported

    Hey @TELUS maybe get some support staff and customer service instead of calling me every time Iโ€™m one day late stop being ***** and help the customer

  • TheViveros
    Viveros ๐ŸŒธ๐Ÿ‰ (@TheViveros) reported

    this **** is so funny bc likeโ€ฆ what is the argument here? that loblaws and telus and ******* bmo have done such a good job of it that we simply cannot conceive of any reason why we should stop giving the private sector unlimited reign to ruin everything?

  • Jamesdevo72
    Devin James (@Jamesdevo72) reported

    @SpacBobby @TELUS Have you tried the Starlink satellite service in any of your endeavours through the rookies?

  • Jenniferl554563
    Jennifer from YWG ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ๐Ÿณ๏ธโ€๐ŸŒˆ (@Jenniferl554563) reported

    @sarobertsonca @ShelbyHappy Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.