Telus outages and service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Wi-fi	17 hours ago
Edmonton	Phone	7 days ago
Edmonton	Phone	12 days ago
Edmonton	Internet	13 days ago
Edmonton	Internet	15 days ago
Edmonton	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  NadineBaileyUnifor (@NadineYeg) reported 1 minute ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

• 
  Bigfella4900 (@bigfella4900) reported 3 minutes ago from Edmonton, Alberta

  @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch

• 
  Just Cam. (@DatBawse) reported 7 minutes ago from Edmonton, Alberta

  Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

• 
  East meets West (@KeeperOfSheep) reported 10 minutes ago from Edmonton, Alberta

  @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..

• 
  Physically Distanced Chad Ohman (@ChadOhman) reported 15 minutes ago from Edmonton, Alberta

  @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

• 
  Jon G. (@WhiplashHimself) reported 21 minutes ago from Edmonton, Alberta

  Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

• 
  Mary-Helen Clark (@MHClark2617) reported 26 minutes ago from Edmonton, Alberta

  Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

• 
  Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 26 minutes ago from Edmonton, Alberta

  @TELUSsupport Not happy with you Telus. You are losing my support fast.

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 30 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  tracy gora (@thetrblwthtracy) reported 35 minutes ago from Edmonton, Alberta

  @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

• 
  Young Millennial Chinese Гордон👨🏻🧏🏻‍♂️🦻🏻🗣!! (@CggGordon) reported 36 minutes ago from Edmonton, Alberta

  @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

• 
  ChazNYEG (@ChazNyeg) reported 43 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  Cam. Aka Bawse 🇺🇦 (@DatBawse) reported 49 minutes ago from Edmonton, Alberta

  @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

• 
  Mñso (@mnsomusic) reported 50 minutes ago from Edmonton, Alberta

  Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.

• 
  Ravi Prakash Singh (@ravitaurus) reported 51 minutes ago from Strathcona County, Alberta

  @TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg

• 
  Chris (@patsnation0917) reported 52 minutes ago from Edmonton, Alberta

  Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

• 
  Julia (@julial04) reported 55 minutes ago from Edmonton, Alberta

  I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

• 
  RinkRatt 37-25-9 (@Harpe97) reported 56 minutes ago from Edmonton, Alberta

  @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

• 
  S Gee (@GahertySandra) reported 57 minutes ago from Edmonton, Alberta

  Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

• 
  Oiler Guy Steve (@Costello_stats) reported 57 minutes ago from Edmonton, Alberta

  @Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS (@TELUS) reported 3 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  Kevin Lamacraft (@lammy9661) reported 3 minutes ago

  @islandviewag Oh I know it - dropped Bell like a bad habit and went with Telus many years ago… marginally better coverage and a good plan for when you skip off US towers while along the St. Lawrence River…. We have abysmal and expensive cell coverage in this country….

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 5 minutes ago

  @TELUS @mmabrey1 Absolutely losing my mind with TELUS right now. We have been completely without internet service for over 30 hours and counting. To make matters worse, the level of misinformation and runarounds from customer service has been completely unacceptable:

• 
  Madd_Gigi 💬 {It's last call, y'all! } (@sereins_anony) reported 8 minutes ago

  @TELUSsupport @TELUS fyi, 1-604-225-7559 is robo calling people and telling them they have an immigration emergency.

• 
  Ten Zowie (@TenZowie) reported 11 minutes ago

  @JFN1971 @MichaelVSmith7 @MarkJCarney I’m a Telus customer so I’m not getting price hosed by your duopoly. I can see prices are your sole motivation. That’s not the case for everyone. Thanks for the chat; good luck to you.

• 
  harry potter and the domestic assault allegations (@nikoncooldix) reported 12 minutes ago

  @DAKKADAKKA1 apple starts making their iphones in india and then everything gets leaked, crunchyroll uses telus security - which may be canadian but telus outsources all their customer service to india - and there's a huge crunchyroll data breach it's always ******* indians

• 
  DividendBoomer (@BoomerDivvies) reported 13 minutes ago

  @rhum01 @TELUS It's mostly a signal of hate!

• 
  Topyyan (@topyyan) reported 13 minutes ago

  @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!

• 
  DividendBoomer (@BoomerDivvies) reported 14 minutes ago

  @optguru @TELUS I don't even care about the stock, which is ****, I care about the terrible user experience from this oligopoly member.

• 
  Ryley (@RyleyKabyn) reported 15 minutes ago

  Is anyone else's Telus internet down? South Edmonton #yeg