Telus

Telus Outage Report in Fort Saskatchewan, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fort Saskatchewan, Alberta 02/24/2026 20:15

February 24: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • getbent1976 jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

  • eenied Erin Danforth (@eenied) reported from Edmonton, Alberta

    @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • chrisholmes13 Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

  • EvieNightstar Evie (@EvieNightstar) reported from Edmonton, Alberta

    @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

  • CoryCVC Cory (@CoryCVC) reported from Edmonton, Alberta

    Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

  • mariamdena mariam (@mariamdena) reported from Edmonton, Alberta

    anyone else’s telus phone and Internet not working?

  • biggbusdriver Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta

    @m_belenky @TELUS There’s a outage in western Canada

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

  • Ben_Morley92 Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta

    @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

  • vividprint Vivid Print (@vividprint) reported from Edmonton, Alberta

    Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • vividprint Vivid Print (@vividprint) reported from Edmonton, Alberta

    And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SardonicIAm Mike (@SardonicIAm) reported

    @JillKrop @TELUS @TELUSsupport I've had years of experience with their apparent inability to keep customer records straight, i.e. "do not contact". Really is no excuse for it.

  • BarbaraBoyes1 Barbara Boyes (@BarbaraBoyes1) reported

    @JillKrop @TELUS @TELUSsupport HI Jill. Wondering if you can help me. I have placed several calls into the news room about the round up of wild horses in the OK but have not heard back. Lots about coyote culls but nothing about Wild Horses being slaughtered. Lots going to slaughter.

  • m_f_kennedy Ken-nedy (@m_f_kennedy) reported

    @FJKennrdy ...do you work for Telus? Or are you just wildly enthusiastic about their service?

  • kfisher60 Kelly Fisher (@kfisher60) reported

    @JillKrop @TELUS @TELUSsupport Good luck. Our experience with telus support has been - well - lacking.

  • troyred Troy Red (@troyred) reported

    The entire @TELUS and @TELUSsupport structure is so broken they don’t know how to respond or resolve customer concerns. Either way, @TELUS and their #purefibre will never see another dollar spent from my family. Customers have a choice, being mistreated makes the choice easier

  • steigercaseih Jordan (@steigercaseih) reported

    @lisamariewilton @TELUS @SpaceXStarlink There are many in this area patiently waiting to ditch xplornet and telus hubs for Starlink. Telus released a bunch of BS stating its government policy that limits the cell spectrum to rural customers. In other words they want federal and provincial funding to help them along.

  • Wendy Wendalyn (@Wendy) reported

    There is a room on the far west and north side of Telus Sky, second last floor, that has extreme flashing of the lights from inside… morning or night… multiple times. If we were Gotham, I’d think it was the bat signal.

  • BK7R Brian Roberts 🇨🇦 (@BK7R) reported

    @telus you guys have the worst service period

  • Mercury869 Mercury869 🇨🇦 (@Mercury869) reported

    @adamblank17 It's in tsns website. You need to sign in with your providers account, so if you're with Telus Optik, use that account.

  • runshakasean Sean Maddox (@runshakasean) reported

    Telus sales person just came by offering a range of service; last was home security camera. Since my years in Africa I have been adverse to electronic home security, barb wire, walls, walls with glass… I choose trust and two dogs😜 Do you feel you need all that security?