Telus Outage Report in Fort Saskatchewan, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
||
| Edmonton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Harmony
(@Coffee_Baileys) reported
from
Edmonton, Alberta
@Saucy_Napkin Maybe you could help TELUS do something about these insane international calls going to everyone’s cell phones
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Ricky Mitchell
(@mitchell_ricky) reported
from
Edmonton, Alberta
@SteveThePylon @SamInYEG It depends! Ive had good experiences with telus. For example i just upgraded my internet from 150mbps to 1gbps and it actually dropped my cable/internet bill by $50 per month. They were doing the internet for $85 and they gave it to me for $65 as a long time customer lol.
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Sandra McLaren Boos
(@SandraBoos) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport @teluslabtest I just spent 2 hours troubleshooting with a rep in regards to not receiving incoming calls on my cell phone for 2 weeks from Mar 30 to April 10 as per bill. They would NOT help me with compensation after problem fixed and regained service.
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Harmony
(@Coffee_Baileys) reported
from
Edmonton, Alberta
@mental_gas @TELUS Yup, Chad for me too today. 7 times in 5 hours. It’s actually a slow day.
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Oiler Guy Steve
(@Costello_stats) reported
from
Edmonton, Alberta
@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP
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Tony Hornung
(@cdnantman) reported
from
Edmonton, Alberta
$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@TELUSsupport I used to work in Assure. I've done everything on the last 24hrs client-side to fix the connection and eliminated all other conflicting devices. This is a TELUS-end issue. At the rate I'm going, my upload may be finished before my workday ends. I'm not risking it again for t/s.
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Lawnmower Hospital
(@lawnmowerhosp) reported
from
Edmonton, Alberta
Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.
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Aimee MacCallum
(@AimeeMaccallum) reported
from
Edmonton, Alberta
@TELUS @WEMovement Hey @TELUS I’m kinda done with continuing to pay for a service I’m not receiving. The only person kicked off my zoom meeting twice. Can’t refresh my email. Making it really difficult to work from home #horribleinternet #evenworstservice #onholdforhours
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KeeperOfSheep
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Stuart Kehrig
(@stukehrig) reported
from
Edmonton, Alberta
****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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Vance Avery
(@vanceavery) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS have lost my phone service!
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.
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Deborah Mullan
(@deborahmullan) reported
from
Edmonton, Alberta
@DanDuckering @TELUS Well, we know that increasing the market share is more important that worrying about customer retention, since most won't bother leaving anyway. I hate Telus.
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Joshua Marshall
(@JMarshyBosco93) reported
from
Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Lyn Sonnenberg 🇨🇦
(@lynsonnenberg) reported
from
Edmonton, Alberta
@e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).
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Chris Dingman
(@dingdish) reported
from
Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Synthetic Animals
(@moodyangela) reported
@heavybazz @TELUS Pure fibre is pure **** When my house upgraded our service dropped regularly, where we have to reset the modem. they throttle it for those who have a lot of users, even when we paid for the highest bundle Same thing with my mom and sister in separate houses in a different city
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moth
(@TBengert) reported
Sabrina here- telus is a piece of **** and I have not had service at all during this black out and I'm so internet deprived
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Mags
(@msav86) reported
@TELUSsupport @TELUS mine and my friends and family phones are not connecting to the network for hours. We have all tried turning off and on our phones as wells We are in Burlington… what is going on? #telusoutage
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NorthVanMike 🇨🇦
(@NorthVanMike) reported
@TELUSsupport i went to your store at Capilano Mall in North Vancouver about getting my phone fixed(it has physical damage). they gave me a link to PhoneClaim and they want $400 even though i pay for Telus Care. what gives?
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Pistol Dave - Medium/Rare
(@NorthernStation) reported
@Bell_Support @Bell @TELUS This “outage” has been ongoing for close to a month now effecting data access, with zero acknowledgement publicly. Customers receiving speeds of a whopping 5kbps. This is also effecting other companies and other customers who operate on Bell hardware, not just Bell customers.
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Marg 🇨🇦
(@msmarg) reported
@hydroottawa Due to issues with my cellular carrier (@TELUS ), I can’t see the map. Any updates for Kanata South, please?
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WeatherMan07
(@WeatherManRed1) reported
@PoweredbyPoodle My family had 3 devices compatible with receiving alerts but did not receive anything. We had 3 different services (Lucky Mobile/Bell, Rodgers and Telus). I think we lost LTE/cell service before they sent the notification.
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Mariola D ✨
(@mov46) reported
@TELUS can’t get service on our phones ?? Any updates on when it’ll come back ??
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Chantelle
(@ms_chanty) reported
@jsscpnnck @TELUS I'm scared to go back home. Don't want to be left in the dark and have no phone service.
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Mr. Wolf
(@m1kewah0usekey) reported
@TELUS @Netflix_CA @discoveryplusCA trash service it never works