Telus Outage Report in Fort Saskatchewan, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (47%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
-
Capitan
(@randeepyeg) reported
from
Strathcona County, Alberta
@TELUS mobile internet is down, we have mobile hub and no internet now.
-
🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
-
Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
-
Aman Birdi
(@amanbirdi) reported
from
Fort Saskatchewan, Alberta
@TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...
-
tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
-
East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
-
M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
-
East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
-
Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
-
Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
-
East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
-
Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
-
flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
-
Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
-
Charles R Taylor
(@taylormadegirls) reported
from
Strathcona County, Alberta
@telus he was able to verify that he could not get authorization to help because her phone is disconnected.
-
Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
-
RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
-
Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
-
Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Strathcona County, Alberta
Got a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm
-
Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Dhala Bill
(@HussainDhala) reported
Bell , Telus and Koodo all down across Canada? Cell phone not working..
-
Jeff ™
(@_RealJeff45) reported
@Telus bros. Get your **** together, our phones aren't working.
-
🇨🇦Melissa🇨🇦 Proudly double dosed 🥳
(@The_Mrs_Ward) reported
Anyone else having problems with their #koodo #telus data network dropping?
-
Jason Patry
(@JasonPatry1) reported
@Bell_Support Any official word on the outage it appears to impact Bell and Telus intermittent service in multiple locations
-
Monika Social
(@MonikaSocialYeg) reported
Is Telus network down? Two calls dropped now in south Edmonton
-
Dan
(@VinceDangerBang) reported
@TELUS my mobility data stopped working. 611 also not working properly. My Huawei is also bugging out on some apps
-
Daniel D Kitteringham
(@DanAlmondDan) reported
@TELUSsupport Bell is down as well so this is not only a Telus problem. Customers have a right to be concerned for something that is integral to today's world. It's not like Shaw going down. We don't use Shaw when we call for a tow truck or run to the non-existent pay phone for an emergency.
-
Apes Making Change - AKA Chris
(@AshamedofAB) reported
@TreysDiamonds @TELUS Because we don't pay enough already for the **** service we get
-
Get A Hedge
(@GetAHedge) reported
Interesting how neither Bell nor Telus has any sort of announcements on their social media about their cellular service outages
-
Canadian Clydesdale
(@ClydesdaleGlen) reported
@Christine_meow @TELUSsupport @Virgin Virgin is owned (in part) by Bell here in Canada. Bell/Virgin and Telus/Koodo use the same network/towers, etc.