Telus Outage Report in Fort Saskatchewan, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
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| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
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Ross Flats Vintage Apparel
(@RossFlats) reported
from
Edmonton, Alberta
@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
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Darcy Brown🇨🇦
(@brown_down) reported
from
Strathcona County, Alberta
@jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?
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Madison Moroz: PLAYOFF BOUND!!!
(@Madi39) reported
from
Edmonton, Alberta
Ummmm my tv signal is now lost?!! Wtf Telus
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Ravi Prakash Singh
(@ravitaurus) reported
from
Strathcona County, Alberta
@TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg
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Annie McKitrick
(@mckitrick_annie) reported
from
Strathcona County, Alberta
@jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.
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Shari Olsen
(@ShariOlsen16) reported
from
Strathcona County, Alberta
@TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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socially_awkward
(@David_Yeh) reported
from
Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Joshua Marshall
(@JMarshyBosco93) reported
from
Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Sheepleslayer
(@sheepleslayer69) reported
from
Edmonton, Alberta
@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
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charbroiled gargoyle 🚠
(@newmusicmichael) reported
from
Edmonton, Alberta
And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
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Russell Bird
(@russellabird) reported
from
Strathcona County, Alberta
@AlbertaGirl34 @TELUS @TELUSsupport I had it but it had too many false fire alarms and no tech support so we had them come and remove it. Worst experience ever.
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Chris Dingman
(@dingdish) reported
from
Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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Vahid Ayan ❄️🦅
(@VAHIDAYAN) reported
from
Edmonton, Alberta
@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Twatter News Association
(@J_TheCynic) reported
Telus got fibre optic in my community finally. Switching from Shaw who have been trash for like 10 yrs. Good riddance. What a **** company.
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Paul Boucher
(@PaulBoucher) reported
@ENMAX Will DM you - but yes, I was able to speak with Cara, a terrific customer service rep. Telus is available to repair the line tomorrow morning. I'll share more in a DM. Thank you for pinging back. I thought Twitter might work faster than the phone and it did. :-)
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Nobody's Fool
(@Canadian_Guano) reported
Stuck in a @Shawhelp & @Telus she said he said **** show. One of them screwed up, just want the phone to work & after 3-4hrs on the phone with Shaw. Don't know what to believe, heard 3 different stories. Shut the cell off not in the mode for anymore BS tonight.
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Danweld
(@DanSoukeroff) reported
@TELUS @BCLions @ISPARCBC I tried to support you but all I did was get bounced from Guatemalan call centre to the Philippines!
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Twatter News Association
(@J_TheCynic) reported
@supermcdavid97 Well Shaw sucks. We will see, so far everyone who's with Telus seems to respond well to this comment. We will see.
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Greg
(@goldenmulletman) reported
@Leenerrr I switched from Shaw five, or so, years ago due to reliability issues and lack of service from Shaw. I work from home so I need reliability. Telus is faster, more reliable and cheaper. Customer service is just as bad unfortunately.
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Admiral Burnersides
(@ABurnersides) reported
Great job @tsn and @telus. Six #tsn channels and FOUR are blacked out in #YEG. You've managed to take our money while providing less value, it's clear that customer needs are not a priority. I was just talking about cutting cable, this does not help your case. #telus @CRTCeng
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🌿𝕆𝕟𝕖 𝕋𝕚𝕣𝕖𝕕 𝕄𝕒𝕞𝕒🍄
(@onetiredmama98) reported
@Habs_Fan_NJ I once had a customer come into Telus when I worked there telling me she quit chemo to use CBD to cure her cancer... This lady looked like death and we all just sat there not knowing what to say. Take CBD for the pain sure, but she quit chemo thinking it was going to cure her...
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Dave McCristall
(@davemccr) reported
@KenOhrn @Khelsilem This is the answer. I tech support lots of people. I haven’t had many complain about switching to Shaw. But I’ve had many complain about Telus. Shaw for speed and reliability. Telus for pure speed. But it’s really probably a wash. I’m on Shaw and can’t see a reason to change.
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David Mayhood
(@david_mayhood) reported
@klaszus I remember AGT. We had phone lines with them, business & personal. They provided bulletproof phones by Northern Electric, & if you somehow got a connection problem (only once), they'd come out & fix it. Seriously. Just dumped Telus. They refused to fix our connections for >1 mo.