Telus Outage Report in Fort Saskatchewan, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Strathcona County, Alberta
@TELUS @TELUSsupport use some of that technology power and stop asking me every time I go into Netflix if I understand it uses data. I have an unlimited plan. Poor customer experience.
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Yes, Nicola Dinicola is my real name
(@DinicolaNicola) reported
from
Edmonton, Alberta
From my desk, I can overhear my colleague having an EPIC argument with Telus customer service on the phone. It's both funny and terrifying. I'm trying not to giggle, but I'm cringing so hard on behalf of the Telus rep that my toes are curling inside my shoes. #badservice
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks
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Don 🏴
(@eglinski) reported
from
Edmonton, Alberta
Trying to enjoy #ChernobylHBO #GameofThrones @HBO @HBOCanada except that @CraveCanada is just devastatingly awful. It’s just 1080p sh!t-smeared digital artefacts across my screen. Sad that @STARZ was sucked in by @BellMediaPR @TELUS and their garbage service. Better to pirate FYI
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Christina
(@gurlygurl_99) reported
from
Edmonton, Alberta
@TELUSsupport On hold for 40 minutes now with support. Saw webmail was down but I don’t see anything about internet down.....still looking around while waiting on hold. #telus #yeg #longholdtimes
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
@TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.
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Jessie Breton
(@commotio_cordis) reported
from
Edmonton, Alberta
Back up briefly and down again. @TELUS @TELUSsupport
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VRABEL Construction
(@yegVRABEL) reported
from
Edmonton, Alberta
@ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
@AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible
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Andy the Bee 🐝 🎶🎹🎵🎤🎶🎸- 💚💛💚🏒
(@Bandlord1) reported
from
Strathcona County, Alberta
@chriscurtola @TELUS @TELUSsupport @TELUSBusiness Never use it. I can find any number I need online quite quickly!
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Chase Pascal-Quewezance
(@PascalVII) reported
from
Edmonton, Alberta
@RastaDaMonsta @TELUS Facts. I need to do the same. They charged my mom internet 150 when she was only getting 8mbps down/upload
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cheddar the dog
(@jennxanderson) reported
from
Edmonton, Alberta
lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS
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Adrian Borowsky
(@adrianborowsky) reported
from
Edmonton, Alberta
@tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.
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Alãnãtudē
(@aWYNNING) reported
from
Edmonton, Alberta
@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gerald Waterous
(@GeraldWaterous) reported
@OPR58302260 @CBCNews Cell line. Land lines, afaik, were not impacted in western Canada. Service standards generally quote % of uptime, with lots of weasel words to protect them, ie, pretty much useless. No idea what Rogers says, i know the only difference between home & bus @ Telus is response time.
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Psychic Granny 2_pop ⚰🌈👵♿🐱👤
(@GrannyGTArp) reported
ty @telus for mindblowing errors that credited me for 3 years of errors for a credit of 1050.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Ben
(@DigitalAdwa) reported
@TELUS @tamarataggart @TELUS is your system down? We are calling customer service but no answer to help correct our internet problem!?
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Patrick Gibson
(@pgib) reported
> Rogers to credit customers 5 days of service for outage How out of touch is @Rogers to think ~$10-12 makes up for days of no service? #rogersoutage If Telus is smart and not colluding with Rogers (cough), they’ll be running some promotions to steal customers.
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Melissa
(@dreamsandcolour) reported
Hey @TELUS based on how hard I’m working to keep me as a Telus customer (aka doing your customer service and Loyalty teams job), I should be getting a commission 🤔 Customers shouldn’t have to fight for YOU to keep their business
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GypsyMouse
(@Gypsymouse) reported
@CBCAlerts As a Shaw customer I’m girding my ***** to change to Telus. When Rogers takes over Shaw I want to be far away. I’m not saying Telus is any better but…maybe?!
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🇺🇦
(@djice8000) reported
@TELUSsupport really bad signal on mobile and house internet can't get above 10mbps if anything at all . Is telus the next to crash or what ?
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Marilyn Michael
(@Marilyn2222222) reported
Telus Sim card not working
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Coupletkweirdos
(@coupletkweirdos) reported
I really think the CRTC needs to step in on this Rogers buying Shaw deal and kill it before it can even bud. Let's not even talk about how useless Telus is as a service provider.
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Sumeet Kumar (he/him)
(@SumeetKumar_) reported
@GiraffesinParis Nah I’m with Telus which makes it even more hilarious how quick competitors wanted to capitalize on ******** up.