Telus Outage Report in Fort Saskatchewan, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (44%)
-
Phone (30%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
-
CastledwnsDan
(@CastledwnsDan) reported
from
Edmonton, Alberta
At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks
-
Tyler Majeau 🏳️🌈
(@MajeauTyler) reported
from
Edmonton, Alberta
If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli
-
Yamamoto97
(@Stephane774) reported
from
Edmonton, Alberta
@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
-
Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
-
BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
-
Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
-
Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
-
Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them
-
courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
-
allantaylor
(@allantaylor) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
-
🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
-
Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
-
Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
-
courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
-
courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄
-
Jacquelyn Reynolds
(@buoyantbabe) reported
from
Edmonton, Alberta
So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move
-
pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
-
Liam Leroux
(@LiamLeroux42) reported
from
Edmonton, Alberta
This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
-
Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
-
🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Martz
(@PaulSparkees) reported
@CTVKitchener I’m a Telus customer, didn’t block me
-
Trevor Tkachyk
(@TrevTkachyk) reported
@TheMylesLive I had the same problems.. let me tell you the future is not friendly with Telus.. lol
-
ziggy stardust
(@taxbuster88) reported
We have landlines b/c copper provides power, and we have two phones that work ALL the time unless the line is cut. Fibre/phone UPS is only good for 8 hours - not nearly good enough. How to go about preventing @telus from removing our copper service? This is HUGE for the area.
-
Dave
(@raiderDavid1973) reported
@TJmakeCOCKTAILS @heidi12312345 Ill never use Rogers or bell again. They support Trudeau and like to quietly raise people’s bills with ridiculous fees. If you have a plan that’s over or running out Telus has amazing deals to port your number over plus you don’t have to have a contract if you have a phone.
-
Commissioner Miner
(@fanCRTCProfling) reported
@taxbuster88 @TELUS And this was a funny thing when we think about. Provincial elected officials & MP's told people to complain at the CRTC about no essential phone service. So the CRTC opened a non-public file on it. Ask Bell & Telus what happened. And that was the end of it. Buried & out of sight.
-
Simon Mallett
(@SimonYYC) reported
Hey @TELUSsupport are there service internet issues in Calgary? I’m getting between 0.5 and 5 mbps speeds on what should be 50mbps service, the phone support wait time is over an hour and the callback option isn’t there anymore? What’s going on? @TELUS
-
Rick Hoff
(@HoffRick) reported
@friesen_f @AMemphys Andrew - this is going to ramp up. I hope that you hope it does too. Supply has definitely been an issue in the not so recent past. Telus opened Monday, EXPO in Edmonton opens this Monday - that's 13K/day we didn't have a week ago. Had heard Telus was at 20% Tuesday - no supply.
-
Onion on My Belt
(@arrrdeecee) reported
@GoopyFS @mental_gas @TELUSsupport Also, I shudder to think about the support for Telus Babylon
-
Marc Cowin
(@CowinMarc) reported
@mirgray Both my wife and I have iPhone8’s...neither of us get updates from Koodo or Telus directly. We do tend to get them from the Weather Network app, but it always seems to be delayed compared to others around us who receive the notifications directly from their providers...
-
Commissioner Miner
(@fanCRTCProfling) reported
@taxbuster88 @TELUS 2/2 Then when a big outage occurred, not only was mobile down, & indeed many people were *blocked* from using mobile, but the outage lasted days. People in need could not use a) mobile b) landline phone (no battery) c) No phone cuz back-up battery died. Went ignored at the CRTC.