Telus outages and service status in Fort Saskatchewan, Alberta

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Telus generated 2 outage signals in the last 24 hours around Fort Saskatchewan, including 2 direct reports.
The most common problems reported in this area mention Internet, Phone, and Wi-fi.
The most recent signal from this area was received May 5, 9:32 PM EDT.

Internet (58%)
Phone (19%)
Wi-fi (12%)
TV (8%)
E-mail (4%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Fort Saskatchewan	Baseline
May 5, 8:00 AM EDT	0	0	0
May 5, 8:20 AM EDT	0	0	0
May 5, 8:40 AM EDT	0	0	0
May 5, 9:00 AM EDT	0	0	0
May 5, 9:20 AM EDT	0	0	0
May 5, 9:40 AM EDT	0	0	0
May 5, 10:00 AM EDT	0	0	0
May 5, 10:20 AM EDT	0	0	0
May 5, 10:40 AM EDT	0	0	0
May 5, 11:00 AM EDT	0	0	0
May 5, 11:20 AM EDT	0	0	0
May 5, 11:40 AM EDT	0	0	0
May 5, 12:00 PM EDT	0	0	0
May 5, 12:20 PM EDT	0	0	0
May 5, 12:40 PM EDT	0	0	0
May 5, 1:00 PM EDT	0	0	0
May 5, 1:20 PM EDT	0	0	0
May 5, 1:40 PM EDT	0	0	0
May 5, 2:00 PM EDT	0	0	0
May 5, 2:20 PM EDT	0	0	0
May 5, 2:40 PM EDT	0	0	0
May 5, 3:00 PM EDT	0	0	0
May 5, 3:20 PM EDT	0	0	0
May 5, 3:40 PM EDT	0	0	0
May 5, 4:00 PM EDT	0	0	0
May 5, 4:20 PM EDT	0	0	0
May 5, 4:40 PM EDT	0	0	0
May 5, 5:00 PM EDT	0	0	0
May 5, 5:20 PM EDT	0	0	0
May 5, 5:40 PM EDT	0	0	0
May 5, 6:00 PM EDT	0	0	0
May 5, 6:20 PM EDT	0	0	0
May 5, 6:40 PM EDT	0	0	0
May 5, 7:00 PM EDT	0	0	0
May 5, 7:20 PM EDT	0	0	0
May 5, 7:40 PM EDT	0	0	0
May 5, 8:00 PM EDT	0	0	0
May 5, 8:20 PM EDT	0	0	0
May 5, 8:40 PM EDT	0	0	0
May 5, 9:00 PM EDT	0	0	0
May 5, 9:20 PM EDT	0	0	0
May 5, 9:40 PM EDT	0	0	0
May 5, 10:00 PM EDT	0	0	0
May 5, 10:20 PM EDT	0	0	0
May 5, 10:40 PM EDT	0	0	0
May 5, 11:00 PM EDT	0	0	0
May 5, 11:20 PM EDT	0	0	0
May 5, 11:40 PM EDT	0	0	0
May 6, 12:00 AM EDT	0	0	0
May 6, 12:20 AM EDT	0	0	0
May 6, 12:40 AM EDT	0	0	0
May 6, 1:00 AM EDT	0	0	0
May 6, 1:20 AM EDT	0	0	0
May 6, 1:40 AM EDT	0	0	0
May 6, 2:00 AM EDT	0	0	0
May 6, 2:20 AM EDT	0	0	0
May 6, 2:40 AM EDT	0	0	0
May 6, 3:00 AM EDT	0	0	0
May 6, 3:20 AM EDT	0	0	0
May 6, 3:40 AM EDT	0	0	0
May 6, 4:00 AM EDT	0	0	0
May 6, 4:20 AM EDT	0	0	0
May 6, 4:40 AM EDT	0	0	0
May 6, 5:00 AM EDT	0	0	0
May 6, 5:20 AM EDT	0	0	0
May 6, 5:40 AM EDT	0	0	0
May 6, 6:00 AM EDT	0	0	0
May 6, 6:20 AM EDT	0	0	0
May 6, 6:40 AM EDT	0	0	0
May 6, 7:00 AM EDT	0	0	0
May 6, 7:20 AM EDT	0	0	0
May 6, 7:40 AM EDT	0	0	0
May 6, 8:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	11 hours ago
Edmonton	Internet	21 hours ago
Edmonton	Internet	3 days ago
Edmonton	Phone	4 days ago
Edmonton	Phone	5 days ago
Edmonton	Wi-fi	5 days ago

Nearby cities with recent reports

Edmonton

12 recent signals

11 hours ago

Community Discussion

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Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

Unacceptable Chinese Gordon 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported 2 minutes ago from Edmonton, Alberta
Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…
𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 4 minutes ago from Edmonton, Alberta
@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
East meets West (@KeeperOfSheep) reported 6 minutes ago from Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
Shari Olsen (@ShariOlsen16) reported 9 minutes ago from Strathcona County, Alberta
@TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡
Reluctant Writer (@Kalebfenoir) reported 12 minutes ago from Edmonton, Alberta
Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.
Devin Selte (@Devo9911) reported 12 minutes ago from Fort Saskatchewan, Alberta
@TELUS @TELUSsupport Good day, I’m a Telus customer and would like to know if missed calls show up on your call list on your monthly bill. Thanks!
Chris (@patsnation0917) reported 19 minutes ago from Edmonton, Alberta
Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported 21 minutes ago from Edmonton, Alberta
@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 23 minutes ago from Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
Sarah Parkes (@SarahPa58703798) reported 24 minutes ago from Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
East meets West (@KeeperOfSheep) reported 27 minutes ago from Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
NadineBaileyUnifor (@NadineYeg) reported 34 minutes ago from Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
Russell Bird (@russellabird) reported 39 minutes ago from Strathcona County, Alberta
@memoryandstory We had the same issue when we moved last year. Literally the exact same issue. Telus had us hooked up in like a day.
Physically Distanced Chad Ohman (@ChadOhman) reported 43 minutes ago from Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
Joshua Marshall (@JMarshyBosco93) reported 45 minutes ago from Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
Can someone help me open this jar? (@irobox_Cap) reported 48 minutes ago from Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
M I Mubarak Sadhar (@Mubarak_sadhad) reported 48 minutes ago from Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
RinkRatt 37-25-9 (@Harpe97) reported 50 minutes ago from Edmonton, Alberta
@McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues
ChiefBadger 37-25-9 (@Harpe97) reported 51 minutes ago from Edmonton, Alberta
Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
Monika Social (@MonikaSocialYeg) reported 56 minutes ago from Edmonton, Alberta
Anyone else’s Telus Pik TV down!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Alex Zoltan (@AmazingZoltan) reported 4 minutes ago
@RightHereEh Telus ain't even close. Rogers is the runaway winner in customer abuse.
🦉 (@milleni0wl) reported 6 minutes ago
@TELUSsupport You know what? Enough of your bs apologies. Canadians want you to answer the phones, provide good service & to hire locals. Simple stuff! #telus
Razor Scissors (@DoCarryOnThen) reported 7 minutes ago
@JayGenXer but sadly he couldnt even last his trial period of 2 months at TELUS ...the only real world job he has ever had....and you think he can run a country ? ...He will never be PM and he certainly wont be one for long as he will never get a majority.
Aly Defrawy (@defrawidis) reported 10 minutes ago
Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness
SLXL-51 (@ScumLeague) reported 11 minutes ago
@AmazingZoltan @RightHereEh Telus has NEVER given me a problem. I've stayed with them for years.
Onlyamonkey (@onlyamonkee) reported 12 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Not to mention it’s not even about your phone most of the time. It’s trying to sell you cameras or some other product. I called support one time and I legit heard hens in the background of the call. Was unprofessional as ****
matt (@ekcollapse) reported 13 minutes ago
@Grochowa2 @xghostnotesx calling Telus customer service and using AI to give myself a ruthless Glaswegian accent Gie-in it laldy!
Джеймс Кох (@jkoch493) reported 15 minutes ago
@furmsies Settle down captain. Oh, that’s gonna happen. You get one more phone call from Telus or revenue Canada daily your information was leaked long ago
DirtlumpIII (@DirtlumpIII) reported 15 minutes ago
@RalphKleinD3 @MrStache9 The guys I know who use it are like cult members. every one loves it and would fight you if you said something bad about it. That's all I know. LMAO! Once my telus **** is up I'm probably going to go with it.
rubbertrout (@rubbertrout_) reported 17 minutes ago
The sound is all ****** up on the @TELUS TV app and @Sportsnet plus doesn’t want to work either. For what I pay for this **** I’m very unimpressed