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Telus

Telus Outage Report in Fort Saskatchewan, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

CityProblem TypeReport Time
Edmonton Internet 5 days ago
Edmonton E-mail 5 days ago
Edmonton Internet 6 days ago
Edmonton Phone 7 days ago
Edmonton TV 7 days ago
Edmonton Phone 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • MMACSCOT
    Mark McDonald (@MMACSCOT) reported from Edmonton, Alberta

    @TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity

  • LordGuthrie
    Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Strathcona County, Alberta

    @TELUS @TELUSsupport use some of that technology power and stop asking me every time I go into Netflix if I understand it uses data. I have an unlimited plan. Poor customer experience.

  • 2Zero54
    BryanBowen (@2Zero54) reported from Edmonton, Alberta

    @AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible

  • MMACSCOT
    Mark McDonald (@MMACSCOT) reported from Edmonton, Alberta

    @TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.

  • pajowh
    Patricia Wheadon (@pajowh) reported from Edmonton, Alberta

    @TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks

  • aWYNNING
    Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta

    @RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.

  • adrianborowsky
    Adrian Borowsky (@adrianborowsky) reported from Edmonton, Alberta

    @tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.

  • Bandlord1
    Andy the Bee 🐝 🎶🎹🎵🎤🎶🎸- 💚💛💚🏒 (@Bandlord1) reported from Strathcona County, Alberta

    @chriscurtola @TELUS @TELUSsupport @TELUSBusiness Never use it. I can find any number I need online quite quickly!

  • commotio_cordis
    Jessie Breton (@commotio_cordis) reported from Edmonton, Alberta

    Back up briefly and down again. @TELUS @TELUSsupport

  • gurlygurl_99
    Christina (@gurlygurl_99) reported from Edmonton, Alberta

    @TELUSsupport On hold for 40 minutes now with support. Saw webmail was down but I don’t see anything about internet down.....still looking around while waiting on hold. #telus #yeg #longholdtimes

  • yegVRABEL
    VRABEL Construction (@yegVRABEL) reported from Edmonton, Alberta

    @ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄

  • almostbrewed
    courtney (@almostbrewed) reported from Strathcona County, Alberta

    I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄

  • keatsmom
    Celeste (@keatsmom) reported from Edmonton, Alberta

    Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔

  • DinicolaNicola
    Yes, Nicola Dinicola is my real name (@DinicolaNicola) reported from Edmonton, Alberta

    From my desk, I can overhear my colleague having an EPIC argument with Telus customer service on the phone. It's both funny and terrifying. I'm trying not to giggle, but I'm cringing so hard on behalf of the Telus rep that my toes are curling inside my shoes. #badservice

  • eglinski
    Don 🏴 (@eglinski) reported from Edmonton, Alberta

    Trying to enjoy #ChernobylHBO #GameofThrones @HBO @HBOCanada except that @CraveCanada is just devastatingly awful. It’s just 1080p sh!t-smeared digital artefacts across my screen. Sad that @STARZ was sucked in by @BellMediaPR @TELUS and their garbage service. Better to pirate FYI

  • richard_nel
    Richard (@richard_nel) reported from Edmonton, Alberta

    @ZacTrolley @TELUS And people think the carbon tax is bad. At least it has a greater good purpose.

  • jennxanderson
    cheddar the dog (@jennxanderson) reported from Edmonton, Alberta

    lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS

  • pajowh
    Patricia Wheadon (@pajowh) reported from Edmonton, Alberta

    Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks

  • PascalVII
    Chase Pascal-Quewezance (@PascalVII) reported from Edmonton, Alberta

    @RastaDaMonsta @TELUS Facts. I need to do the same. They charged my mom internet 150 when she was only getting 8mbps down/upload

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Yvon_99
    Yvon lol (@Yvon_99) reported

    My @TELUS team is committed to giving back! We’ve been making the #FutureFriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000

  • Len6609
    Lenny From The Block 🇺🇦 (@Len6609) reported

    @Rogers 1h5min on hold to sign up for a NEW SERVICE! Wondering if I should just hand up and call Telus 🤔

  • KatyNewf
    KatyNewf (@KatyNewf) reported

    @TELUS @TELUSsupport told us we have to pay $1000 to cancel our services. There is no option for Telus where we are moving so we can’t transfer. This is highway robbery.

  • MrMerlotMusic
    The Beaujolais Boy (@MrMerlotMusic) reported

    @aprilknunchucks I used Surf before I had Telus, which the only issue I ever had was I had to buy a wireless router bc the one they provided had limited WIFI and eventually crapped out. They were affordable but I had to learn about routers and internet connectivity to troubleshoot on my own.

  • 5StarEricGeorge
    x- Eric George (@5StarEricGeorge) reported

    My telus optik crashed and I missed the last 2 mins of what went down. Explain it to me like I’m 5. #oilers #oilersnation #LetsGoOilers

  • timmitra
    Tim Mitra 💉x4 ❤️🇺🇦 (@timmitra) reported

    Holy cow! Could @telus make the #adt service any worse? It’s nearly impossible to contact them or login while traveling! #25yearcustomer

  • carmienearing
    Carmelina Nearing (@carmienearing) reported

    I just had a customer service rep from @TELUS preaching to me from the bible, told me he would be “babysitting” me today and coughing into the phone. What the hell is going on @TELUSsupport I’m just trying to get me service connected to a new address 🥲

  • Heyheydownthes1
    Hey, hey, down the street (@Heyheydownthes1) reported

    @TELUS Your prescription service is complete ****! Using Canada Post,knowing full well they never actually door deliver is ridiculous. I waited 5 days for the postcard in the mail telling me to go pick my scrips up- while I was suffering a pain flare because they weren’t delivered.

  • bksmola
    Ben (@bksmola) reported

    Thanks @telus @telussupport for keeping me offline for 92 hours and counting with zero sense of urgency. Appreciate the lack of concern and lack of ability to communicate with your “back end” teams. Will be changing services after 8+ calls to customer support.

  • James33097893
    James McBean (@James33097893) reported

    @Jackie_Dudgeon So far so good. Have a ether net connection set up next we'd so we can get service in the shop. Much better than Telus