Telus outages and service status in Fort Saskatchewan, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 3 outage signals in the last 24 hours around Fort Saskatchewan, including 3 direct reports.
The most common problems reported in this area mention Internet, Phone, and TV.
The most recent signal from this area was received Apr 29, 3:48 PM EDT.

Internet (45%)
Phone (20%)
TV (15%)
E-mail (10%)
Wi-fi (10%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Fort Saskatchewan	Baseline
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0
Apr 28, 10:40 PM EDT	0	0	0
Apr 28, 11:00 PM EDT	0	0	0
Apr 28, 11:20 PM EDT	0	0	0
Apr 28, 11:40 PM EDT	0	0	0
Apr 29, 12:00 AM EDT	0	0	0
Apr 29, 12:20 AM EDT	0	0	0
Apr 29, 12:40 AM EDT	0	0	0
Apr 29, 1:00 AM EDT	0	0	0
Apr 29, 1:20 AM EDT	0	0	0
Apr 29, 1:40 AM EDT	0	0	0
Apr 29, 2:00 AM EDT	0	0	0
Apr 29, 2:20 AM EDT	0	0	0
Apr 29, 2:40 AM EDT	0	0	0
Apr 29, 3:00 AM EDT	0	0	0
Apr 29, 3:20 AM EDT	0	0	0
Apr 29, 3:40 AM EDT	0	0	0
Apr 29, 4:00 AM EDT	0	0	0
Apr 29, 4:20 AM EDT	0	0	0
Apr 29, 4:40 AM EDT	0	0	0
Apr 29, 5:00 AM EDT	0	0	0
Apr 29, 5:20 AM EDT	0	0	0
Apr 29, 5:40 AM EDT	0	0	0
Apr 29, 6:00 AM EDT	0	0	0
Apr 29, 6:20 AM EDT	0	0	0
Apr 29, 6:40 AM EDT	0	0	0
Apr 29, 7:00 AM EDT	0	0	0
Apr 29, 7:20 AM EDT	0	0	0
Apr 29, 7:40 AM EDT	0	0	0
Apr 29, 8:00 AM EDT	0	0	0
Apr 29, 8:20 AM EDT	0	0	0
Apr 29, 8:40 AM EDT	0	0	0
Apr 29, 9:00 AM EDT	0	0	0
Apr 29, 9:20 AM EDT	0	0	0
Apr 29, 9:40 AM EDT	0	0	0
Apr 29, 10:00 AM EDT	0	0	0
Apr 29, 10:20 AM EDT	0	0	0
Apr 29, 10:40 AM EDT	0	0	0
Apr 29, 11:00 AM EDT	0	0	0
Apr 29, 11:20 AM EDT	0	0	0
Apr 29, 11:40 AM EDT	0	0	0
Apr 29, 12:00 PM EDT	0	0	0
Apr 29, 12:20 PM EDT	0	0	0
Apr 29, 12:40 PM EDT	0	0	0
Apr 29, 1:00 PM EDT	0	0	0
Apr 29, 1:20 PM EDT	0	0	0
Apr 29, 1:40 PM EDT	0	0	0
Apr 29, 2:00 PM EDT	0	0	0
Apr 29, 2:20 PM EDT	0	0	0
Apr 29, 2:40 PM EDT	0	0	0
Apr 29, 3:00 PM EDT	0	0	0
Apr 29, 3:20 PM EDT	0	0	0
Apr 29, 3:40 PM EDT	0	0	0
Apr 29, 4:00 PM EDT	0	0	0

April 29: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Phone	19 minutes ago
Edmonton	Internet	13 hours ago
Edmonton	Phone	18 hours ago
Edmonton	Phone	2 days ago
Edmonton	Internet	5 days ago
Edmonton	TV	5 days ago

Nearby cities with recent reports

Edmonton

8 recent signals

19 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

Erin Danforth (@eenied) reported 1 minute ago from Edmonton, Alberta
@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
Chad (@neubian1) reported 3 minutes ago from Strathcona County, Alberta
@EdmFootballTeam @TELUS I can't help it that I can make highlight real catches and be this ridiculously good looking
Joel Aquin (@XrjhollywoodX) reported 3 minutes ago from Strathcona County, Alberta
@TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue
Sarah Parkes (@SarahPa58703798) reported 8 minutes ago from Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
Monika Social (@MonikaSocialYeg) reported 11 minutes ago from Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
Syd Perkins (@sydthesquider) reported 11 minutes ago from Edmonton, Alberta
Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
Jigga (@yegnav) reported 13 minutes ago from Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
tracy gora (@thetrblwthtracy) reported 18 minutes ago from Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
Stuart Kehrig (@stukehrig) reported 18 minutes ago from Edmonton, Alberta
****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 24 minutes ago from Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
Russell Bird (@russellabird) reported 28 minutes ago from Strathcona County, Alberta
@memoryandstory We had the same issue when we moved last year. Literally the exact same issue. Telus had us hooked up in like a day.
Yvette Gillam (@YvetteGillam) reported 34 minutes ago from Edmonton, Alberta
@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
RealFakeMacT (@RealFakeMacT) reported 38 minutes ago from Edmonton, Alberta
@koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
Face Ginch (Jö) (@joeywants) reported 38 minutes ago from Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
NadineBaileyUnifor (@NadineYeg) reported 39 minutes ago from Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
socially_awkward (@David_Yeh) reported 45 minutes ago from Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
Mary-Helen Clark (@MHClark2617) reported 48 minutes ago from Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
ChazNYEG (@ChazNyeg) reported 50 minutes ago from Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
MEHAK GILL (@MehakGill123) reported 50 minutes ago from Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
Vivid Print (@vividprint) reported 59 minutes ago from Edmonton, Alberta
Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

🦉 (@milleni0wl) reported 6 minutes ago
@TELUSsupport You know what? Enough of your bs apologies. Canadians want you to answer the phones, provide good service & to hire locals. Simple stuff! #telus
James 🇺🇸🇨🇦 (@JamesVancouver4) reported 6 minutes ago
@FLEXjss Get a better camera than the Telus garbage . I install ones with a red and blue strobe light and a siren when anyone enters a certain area you set up at a schedule time perameter . Also has bulky in Ai human notifications
Scott McGuire (@McGui74406) reported 6 minutes ago
@IgorRyltsev Is that a Telus service truck he's standing in front of?
Omniphrenia - used to be Snackpie (@P1N3S0L_S0D4) reported 9 minutes ago
CAN TELUS NOT PISS ITSELF PLEASE OH MY ****
Alex Zoltan (@AmazingZoltan) reported 14 minutes ago
@VanceYung_73 Telus has been fine. Koodo, a Telus subsidiary, also pretty good. Shaw was great! Rogers? Never again in this lifetime or the next.
SLXL-51 (@ScumLeague) reported 19 minutes ago
@AmazingZoltan @RightHereEh Telus has NEVER given me a problem. I've stayed with them for years.
Not For The Woke Of Heart (@NFTWOH) reported 20 minutes ago
@Landonforward14 @TELUS What the actual ****?!
🇨🇦BASSASSASSIN🇨🇦 (@joe42071) reported 24 minutes ago
@TELUS @TELUSsupport why does your network suck *** the last 4 days? Please don’t respond with “restart your phone” or “have you called Telus support”
Dane Didkerson (@HabDomination) reported 25 minutes ago
@MelissaLMRogers This happens every friggin' year for every company. I just called Telus. I spoke to individuals in 3 different countries for an issue. None in Canada. Thanks Telus.
Moon Jay 🚀 🇨🇦 (@MoonJay589) reported 27 minutes ago
@ProvoGal01 @TELUS @TELUSsupport At least you get calls. My Telus has been broken for over a year. They don't give a ****. Can't get one of the Filipinos to help ever never speak English clear, always hang up, only ever address half the problem. Sent me 4 new boxes. 3 months later down to one android box. There new superior technology, Telus is absolute joke do not use them! My security hole other gong show of broken and useless equipment. I can't cool anything on our stove or the fire alarm goes off and fire department comes.