Telus Outage Report in Fort Saskatchewan, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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charbroiled gargoyle 🚠
(@newmusicmichael) reported
from
Edmonton, Alberta
And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
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Sheepleslayer
(@sheepleslayer69) reported
from
Edmonton, Alberta
@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Russell Bird
(@russellabird) reported
from
Strathcona County, Alberta
@memoryandstory We had the same issue when we moved last year. Literally the exact same issue. Telus had us hooked up in like a day.
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socially_awkward
(@David_Yeh) reported
from
Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
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Russell Bird
(@russellabird) reported
from
Strathcona County, Alberta
@AlbertaGirl34 @TELUS @TELUSsupport I had it but it had too many false fire alarms and no tech support so we had them come and remove it. Worst experience ever.
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
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Shari Olsen
(@ShariOlsen16) reported
from
Strathcona County, Alberta
@TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡
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Ross Flats Vintage Apparel
(@RossFlats) reported
from
Edmonton, Alberta
@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
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Annie McKitrick
(@mckitrick_annie) reported
from
Strathcona County, Alberta
@jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Darcy Brown🇨🇦
(@brown_down) reported
from
Strathcona County, Alberta
@jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?
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Vahid Ayan ❄️🦅
(@VAHIDAYAN) reported
from
Edmonton, Alberta
@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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CHRISTINA🇧🇧🇨🇦
(@iamcsandiford) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
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Roxamos
(@RoxamosOfficial) reported
from
Edmonton, Alberta
@TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.
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Steve P
(@starchoice) reported
from
Edmonton, Alberta
@TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
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Ravi Prakash Singh
(@ravitaurus) reported
from
Strathcona County, Alberta
@TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Christopher Leighton
(@ccleighton) reported
@FreedomMobile Your price points are terrific. Your service remains terrible after a few years of service. There is a poor transition to service on Nationwide Cell Towers, and service deteriorates at one end of my home...and there are dead spots remaining in LaSalle. @TELUS has better offers.
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Darky Sabertooth 🏳️🌈
(@darkysabertooth) reported
@koodo How could you help me, I don't want to sound like an ******* but I'm tired of the call centers y'all use @TELUS and y'all I'm just so tired of this...
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DanielleJN
(@DanielleJN4) reported
Hey @TELUS no one answered my question. Can I access my nhl subscription from anywhere using the Optik TV app or do I have to be using the wifi at home service. Cause currently I have limited access to my optik tv service when not at home
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Alex Hart
(@Exallium) reported
@EricMnard1 @TELUS Prices will come down over the next decade or so. The foldable tech is brand new, so it comes with a premium.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Olitium
(@Olitium) reported
@studingo @Shawhelp @TELUS So only having the usual 15-20mbit down every time the upload on the node decided to go wonky I couldn't stream at all the twitch (constant dropped connection/frames).....I then switched to Telus and never looked back after I went on their fiber.
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Brobert miele
(@roberthoney) reported
@deltapolice Get many different varieties of these calls.Dial Telus*611 and get a blocker for computer calls by all to hit a number to get through.Computers don’t do that.This no more crap calls at all.
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Daniel Stevenson
(@D313131Daniel) reported
@PierrePoilievre I remember Tony Clements trying to bring in us wireless carriers back in 2015. But TELUS whipped Canadians into a frenzy about evil us carriers. I immediately dropped TELUS on the spot and went Verizon. Twice the service and data for the same price. In Canada!
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Brendan Schulman
(@dronelaws) reported
@joepolastre The statements from Telus in the article suggest this is quite significant. 5G inside the terminal building could be less of an issue than air side near runways where UAS and AAM may one day routinely operate. I agree there are many factors here; the Canadian news is notable.
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Yaroslav Gavrilov
(@appletester_rus) reported
after making a multibillion-dollar commitment, he learned that such damage would be caused." In another statement, Telus said that "the mobile industry as a whole was puzzled by the new government policy." The government is concerned about radio signals from 5G equipment that