Telus Outage in Fort Saskatchewan, Alberta

@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

@TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg

@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

@jacquiefenske I must live under a large rock. I have no idea what this is even about. Isn't Telus a telephone service (which I dropped years ago). What is @drDavidKeegan talking about? Healthcare?

And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

@TELUSsupport, I just want to say you have the worst service ever. On hold for close two hours to discuss issues with our internet is unacceptable. I’ve missed online meetings due to this. Thanks Telus 😡😡😡

Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

Ummmm my tv signal is now lost?!! Wtf Telus

@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

@Supersk8ergyrl @Shawhelp Got internet back 10 min ago. Shaw said no problem was detected. How typical. If shaw was not better then @TELUS .. But Telus Customer service lies and cheats and never "records" or "logs" calls and complaints. Mind you ... Shaw does not always either! Lesser of two evils!

The Canada COVid app doesn’t share personal data. That could mess up the data scraping capacity for Telus and impact their business plan. It would also alert the public to COVid positive people & possibly reveal the lack of govt attention to COVid as a public health emergency.

@TELUS @TELUSsupport Email says service is restored in #Penticton but my phone is still not working. Still some outages?

@CraveHelp I can't log in on the app through telus! just sends me to a white screen that never loads

@as_per_danielle @meghan_why @TELUS but luckily I resolved the issue so my service has been restored but still. They should have just ******* called me for the information if something was incorrect. Fools.

@as_per_danielle @meghan_why @TELUS Not to mention before that the Internet nor the Optik TV was properly working and had been down for unrelated reasons to that since I've had it. I was stressing out because I had a series of work zoom meetings scheduled today and I really didn't wanna do that in public

@as_per_danielle @meghan_why @TELUS Shaw has service here but they offered a good discount and less than what i was paying with Shaw. But they've been treating with **** since I swapped. Apparently the guy input incorrect info so they suspended my account.

@TELUSsupport @TELUS I do NOT recommend the Telus Booster. My internet worked fine until I installed the booster. Now nothing works!! Worst decision ever!! Waiting for hours to receive Telus technical support

TELUS! Please kindly stop texting me to ask if I want to add a Venezuelan Long Distance plan to my account. I’ve never phoned Venezuela, I have no desire to phone Venezuela, I don’t know anyone close to Venezuela! Why are you texting me almost weekly about this specific plan!?

@TELUSsupport Since I'm no longer using my Telus sim card, I want to cancel my pre-paid account, so I won't be charged by the end of the month. But there is no one answering the Telus customer assistance phone number.