Telus outages and service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Phone	16 hours ago
Edmonton	Internet	2 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	6 days ago
Edmonton	Internet	6 days ago
Edmonton	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  East meets West (@KeeperOfSheep) reported 2 minutes ago from Edmonton, Alberta

  @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

• 
  Erin Danforth (@eenied) reported 4 minutes ago from Edmonton, Alberta

  @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

• 
  M I Mubarak Sadhar (@Mubarak_sadhad) reported 5 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

• 
  Reluctant Writer (@Kalebfenoir) reported 14 minutes ago from Edmonton, Alberta

  Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

• 
  East meets West (@KeeperOfSheep) reported 15 minutes ago from Edmonton, Alberta

  @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..

• 
  Monika Social (@MonikaSocialYeg) reported 20 minutes ago from Edmonton, Alberta

  Anyone else’s Telus Pik Tv not working?

• 
  Loreen Wilson (@gidsmomp) reported 21 minutes ago from Edmonton, Alberta

  What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!

• 
  East meets West (@KeeperOfSheep) reported 21 minutes ago from Edmonton, Alberta

  @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

• 
  ***** (@WillyGrant) reported 24 minutes ago from Edmonton, Alberta

  I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 25 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 
  charbroiled gargoyle 🚠 (@newmusicmichael) reported 28 minutes ago from Edmonton, Alberta

  And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 30 minutes ago from Edmonton, Alberta

  Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

• 
  Cam. Aka Bawse 🇺🇦 (@DatBawse) reported 33 minutes ago from Edmonton, Alberta

  @SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.

• 
  Capitan (@randeepyeg) reported 34 minutes ago from Strathcona County, Alberta

  @TELUS mobile internet is down, we have mobile hub and no internet now.

• 
  Jon G. (@WhiplashHimself) reported 35 minutes ago from Edmonton, Alberta

  Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

• 
  Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported 44 minutes ago from Edmonton, Alberta

  Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

• 
  Candace Elliott (@CandaceElliott) reported 49 minutes ago from Edmonton, Alberta

  @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

• 
  Joel Aquin (@XrjhollywoodX) reported 53 minutes ago from Strathcona County, Alberta

  @TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue

• 
  Vivid Print (@vividprint) reported 58 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  Justin (@justinberubs) reported 58 minutes ago from Edmonton, Alberta

  @elks @TELUS “This team is terrible but at least this box suite is pretty cool”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian 🇨🇦 🇺🇸 (@meinherz7777) reported 2 minutes ago

  @Frid45 Yea buy some Canadian Tire? Or if you're able buy Bombardier Challenger Jet. Support Cameco by getting your very own ton of Uranium. Better yet sign up for a 2 year cell plan with Telus, wont work in Europe but who cares if it means helping 'elbows up' idiots with their ridiculous virtuous posts

• 
  Felonia VonPantsuit (@vonpantsuit) reported 5 minutes ago

  @VanRothnRoll @BrettBitches Life's gonna get tough when I ditch my email and my bank/facebook/x/telus can no longer 'send a code to my email' to complete my login, or send me my bill. I have fking passwords for a REASON!

• 
  Acinnad Turneer (@ATurneer54354) reported 6 minutes ago

  @TELUS Wow! Where was this over a year ago. I lost a number and you guys got to share a three dollar donut. No Dms in person meeting I can go to Prince George. I wasted 3 + hrs on the phone and lose my number because of Telus. Roger never received it basically from Telus and money lost.

• 
  DividendBoomer (@BoomerDivvies) reported 7 minutes ago

  @optguru @TELUS I don't even care about the stock, which is ****, I care about the terrible user experience from this oligopoly member.

• 
  Perucio (@MrPerucio) reported 9 minutes ago

  @BoomerDivvies @TELUS Telus has dropped the ball big time over the last decade. They have zero interest in regards to customer retention and loyalty - very unfortunate

• 
  Topyyan (@topyyan) reported 10 minutes ago

  @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!

• 
  ✨🌈 Quinn 🇨🇦🇫🇮🏳️‍🌈 (@pewpewpew) reported 11 minutes ago

  @StephenWickens1 @HydroOne Apparently Telus’ outage map does as well

• 
  P.V. (@dynamicdojo1) reported 14 minutes ago

  @JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.

• 
  Parental Advisory (@Parental_OnX) reported 17 minutes ago

  So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.

• 
  SB (@swtyfrmthntrnt) reported 22 minutes ago

  And Telus is mailing me to call them and come back. Lemme see how I can get this down to $40 for 120gb + roaming 🤭