Telus outages and service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Telus outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Phone	3 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	5 days ago
Edmonton	Internet	8 days ago
Edmonton	Internet	8 days ago
Edmonton	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  ChiefBadger 37-25-9 (@Harpe97) reported 14 seconds ago from Edmonton, Alberta

  Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

• 
  Steve P (@starchoice) reported 1 minute ago from Edmonton, Alberta

  @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

• 
  flyhighmiledude (@flymilehighdude) reported 2 minutes ago from Edmonton, Alberta

  @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

• 
  Joshua Marshall (@JMarshyBosco93) reported 3 minutes ago from Edmonton, Alberta

  @PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 5 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Westview Legend 🇨🇦 (@flyin_oryan) reported 11 minutes ago from Edmonton, Alberta

  @JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.

• 
  Monika Social (@MonikaSocialYeg) reported 11 minutes ago from Edmonton, Alberta

  Anyone else’s Telus Pik Tv not working?

• 
  Steve P (@starchoice) reported 12 minutes ago from Edmonton, Alberta

  @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

• 
  Reluctant Writer (@Kalebfenoir) reported 14 minutes ago from Edmonton, Alberta

  Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

• 
  Ravi Prakash Singh (@ravitaurus) reported 16 minutes ago from Strathcona County, Alberta

  @TELUSBusiness is the worst security and alarm system you can get for your businesses or for your home. Theft happened at my business and motion sensor never worked and when I called customer care they said it is not Telus responsibility that it didn’t worked. What? #telus #Yeg

• 
  Mary-Helen Clark (@MHClark2617) reported 25 minutes ago from Edmonton, Alberta

  Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

• 
  Vivid Print (@vividprint) reported 25 minutes ago from Edmonton, Alberta

  And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

• 
  RealFakeMacT (@RealFakeMacT) reported 32 minutes ago from Edmonton, Alberta

  @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

• 
  Ben Morley (@Ben_Morley92) reported 34 minutes ago from Edmonton, Alberta

  @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

• 
  MEHAK GILL (@MehakGill123) reported 35 minutes ago from Edmonton, Alberta

  @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

• 
  Levi Flaman (@LeviFlaman) reported 43 minutes ago from Edmonton, Alberta

  @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

• 
  Katy Mackay (@KatyMackay) reported 50 minutes ago from Edmonton, Alberta

  hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

• 
  Capitan (@randeepyeg) reported 52 minutes ago from Strathcona County, Alberta

  @TELUS mobile internet is down, we have mobile hub and no internet now.

• 
  Sheepleslayer (@sheepleslayer69) reported 57 minutes ago from Edmonton, Alberta

  @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

• 
  Candace Elliott (@CandaceElliott) reported 59 minutes ago from Edmonton, Alberta

  So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jay X (@JasonI_X) reported 7 minutes ago

  @MarioNawfal Ontario government: Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

• 
  BlueJays Addict Elnasri (@ElnasriAmin) reported 8 minutes ago

  @BlueJays @WendysCanada Stupid Telus didn't record the game

• 
  Unacceptable Andrew Scheelar (@andrewscheelar) reported 9 minutes ago

  @govt_corrupt Signed up to new internet provider after Rogers made Shaw turn to **** and it was included in the price. They're just giving cable away now (really it's just a Telus locked android box and "cable" and internet are the same physical wire and digital signals now anyway, it's all the same now) But if it cost anything we wouldn't have gotten it.

• 
  Jay (@zerofilterworld) reported 12 minutes ago

  @TELUSsupport I live in Ajax, Ontario and work from home. My Telus home internet has been down since early morning today. I have restarted modem multiple times. When i try to call support it's 1 hour wait time. Its ridiculous.

• 
  . (@its6o4) reported 12 minutes ago

  I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

• 
  Ghost In The Payroll (@teendontmiss) reported 15 minutes ago

  Use the adspower antidetect browser to help you navigate these sites effectively Handshake Al ($30-$125/hr) Alignerr ($25 - $100/hr) Mindrift ($15 - $60/hr) Outlier / Scale AI ($15 -$50/hr) DataAnnotation tech ($20-$40/hr) Telus International ($14-$20/hr) OneForma ($12-$22/hr

• 
  Dustin De Yaegher (@duder_1987) reported 19 minutes ago

  @TELUS I’m in southwest Manitoba but I find everywhere we go your service sucks.

• 
  Reiko Koyama (@reikokoyama79) reported 20 minutes ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  Parental Advisory (@Parental_OnX) reported 24 minutes ago

  Have missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.

• 
  krufrank (Cutting Edge Comics) (@krufrank) reported 24 minutes ago

  🎼 I hate Telus. I hate Telus. 🎶 I cannot express in words how much I hate Telus and their lack of customer service. 🎵 @TELUSsupport