Telus outages and service status in Fort Saskatchewan, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Fort Saskatchewan, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 9, 5:49 PM EDT.
- Internet (40%)
- Wi-fi (33%)
- Phone (20%)
- TV (7%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Telus
Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 3 days ago |
|
Edmonton
|
Wi-fi | 3 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Wi-fi | 7 days ago |
|
Edmonton
|
Wi-fi | 14 days ago |
|
Edmonton
|
Internet | 15 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
-
Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
-
Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
-
Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
-
Cory (@CoryCVC) reported from Edmonton, AlbertaHey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help
-
Vivid Print (@vividprint) reported from Edmonton, AlbertaRather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
-
Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
-
Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported from Edmonton, AlbertaAnyone elses @TELUS internet down in West Edmonton?
-
Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
-
NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
-
Chad (@neubian1) reported from Strathcona County, Alberta@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
-
Chris Dingman (@dingdish) reported from Edmonton, Alberta@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
-
Joel Aquin (@XrjhollywoodX) reported from Strathcona County, Alberta@TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue
-
S Gee (@GahertySandra) reported from Edmonton, AlbertaGetting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.
-
Annie McKitrick (@mckitrick_annie) reported from Strathcona County, Alberta@jkenney How come eg. @Telus and @DirectEnergy use overseas call centres? They are not hiring Albertans but use $ they earn in Alberta to hire staff who spent it overseas. Someone needs to explain to me why TFW who contribute to our communities are bad but overseas call centres good.
-
charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, AlbertaAnd the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
-
Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
-
Roxamos (@RoxamosOfficial) reported from Edmonton, Alberta@TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.
-
Eevee (@JustCallMeEevee) reported from Edmonton, Alberta@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
-
Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
-
Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Seven Eight (@787pilot) reported@PsudoMike @telus sucks anyways… these morons are asking why I cancelled my internet plan… because you don’t even offer it on the south show of Montreal you ******* idiots! Vidéotron is better anyways. What kind of telecom company doesn’t even offer a worldwide plan?!
-
Kelvin Odu'a. (@Toluxkelv) reported@Hybrid_Ola Some of these contents creators are stupid. They cast these remote jobs updates for clicks and likes and it's really sad. They did Appen, did Telus and others now outlier too.
-
SeaWard 🇨🇦 (@Rare_Minifig) reported@JonFraserTF @TELUS That’s too bad, Telus used to have excellent customer service.
-
john bennett (@35yearsasailor) reported@JonFraserTF @TELUS I’m with Koodo the cheap arm of Telus and find the service great never had a problem
-
Craig (@Craig391913943) reported@JonFraserTF @TELUS Curios to know what happened with the bring it back. We had horrible experience with that as well
-
Aaron Wallace (@Airor22) reported@JonFraserTF @TELUS Im going to dump them soon also Jon. Same as you. Been with them probably even longer. Let me know if you find a decent provider or who you are thinking of going with? I wish X made a privacy focused phone and offered service via starlink dtc.
-
Susie (@Susie1283430968) reported@JonFraserTF @TELUS They hired workers in India to replace Canadians. I can’t support that.
-
Mr Wolf (@IvankaTr2024) reportedRogers internet services in Alberta are a JOKE for customer service -DO NOT GET ROGERS INTERNET (SHAW ) - there is no customer service - get Telus or TEKSAVVY #rogers
-
Fat chud (@neuroticbob) reported@hyunibiii yeah i use telus and its currently down for me
-
Sharon Daniel ©️🎭 (@sharondaniel91) reportedOk so this is what we have to deal with here . The big 3 -Ts we have. Thanks to our CRTC. We are F*cked why because where are you going to go . Each of those companies now’s this . The Canadian customer can’t go any where really . As don’t now who own who anymore . The beautiful monopoly we have is crazy. They don’t late anyone in. BCE Inc. ├─ Bell Canada ├─ Bell Mobility ├─ Virgin Plus ├─ Lucky Mobile ├─ Northwestel ├─ Bell Media │ ├─ CTV │ ├─ CTV News │ ├─ BNN Bloomberg │ ├─ CP24 │ └─ Noovo —————————————————- Rogers Communications ├─ Rogers Wireless ├─ Rogers Internet ├─ Rogers TV ├─ Fido ├─ Chatr ├─ Shaw ├─ Sportsnet ├─ Citytv └─ 37.5% of Maple Leaf Sports & Entertainment ——————————————————- TELUS Corporation ├─ TELUS ├─ Koodo ├─ Public Mobile ├─ TELUS Health └─ TELUS Agriculture ——————————————————- Quebecor └─ Videotron ├─ Freedom Mobile ├─ Fizz └─ Videotron Internet/TV So don’t be fooled by the. New. CRTC .Saya start June 12 if I am not mistaken @grok please check it. The those monopolies companies can’t charge you for? Activation. Searching ore cancelation. Again we late grok fact check all