Telus Outage Report in Fort Saskatchewan, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (44%)
-
Phone (30%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Telus outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
-
tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
-
Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
-
East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
-
Aman Birdi
(@amanbirdi) reported
from
Fort Saskatchewan, Alberta
@TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...
-
𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why
-
*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
-
RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
-
Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Edmonton, Alberta
Anyone elses @TELUS internet down in West Edmonton?
-
Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
-
Capitan
(@randeepyeg) reported
from
Strathcona County, Alberta
@TELUS mobile internet is down, we have mobile hub and no internet now.
-
𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
-
Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
-
Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
-
flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
-
Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Strathcona County, Alberta
Got a letter saying my Vivint security service is changing to Telus since Telus bought Vivint Canada out. Hmmmm
-
Charles R Taylor
(@taylormadegirls) reported
from
Strathcona County, Alberta
@telus he was able to verify that he could not get authorization to help because her phone is disconnected.
-
M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
-
Joel Aquin
(@XrjhollywoodX) reported
from
Strathcona County, Alberta
@TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue
-
*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
-
Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Andrews
(@PaulEAndrews) reported
@menard_ray @TELUSsupport @Shawhelp Feel for you. I’ve been a Shaw customer for almost 30 years. I flirted with TELUS at one point but hated the service and support. My fear now is when Rogers takes over Shaw as their service and support out East sucks.
-
Jez
(@Zer0PucksGiven) reported
@CANUCKS86 @canucker101 Yeah I find Telus has ****** signal, or at least they did when I was with them. I'm on Virgin now
-
Commissioner Miner
(@fanCRTCProfling) reported
@mckelveyf @mediamorphis @bramabramson This is the file where Telus spilled the beans about the deals with PIAC to not fight anything and to support them.
-
Tony Thibaudeau
(@tonytibs) reported
@ScarletBjornson ADT / Telus any glitches quickly resolved had contact issues on overhead garage door fixed after 2 call outs like the monthly fee and no charge for equip or install. My issue was no insurance discount without water escape alarm. Switched insurance and saved a bundle.Userfriendly
-
Brent Smith
(@Brentsky16) reported
@Madi39 @TELUS I had an experience with Telus that almost bankrupted my business. Short story is that it took seven years to fix an ongoing issue.
-
Ian Seggie
(@IanSeggie) reported
@Zer0PucksGiven @canucker101 Telus is Koodo, Fido is to Rogers, as Virgin is to Bell. They all dual brand. Same **** different pile, some better than others. I switched from Bell to Telus last year. Telus call control feature is awesome, its free -- stops robocalls.
-
srsbizness
(@srsbizness1) reported
. @TELUSsupport @TELUS could you stop spamming me about your scam "Online Security" feature? nobody needs your Norton garbage.
-
Jeffery A Thomas 🇨🇦
(@JefferyThomas) reported
I am on the Canadian #DoNotCall list. I have asked @TELUSsupport to not have @Telus call me. I have REPEATEDLY had to deal with this. There is a note in my file. 3 calls just this week and it is only Wednesday! What exactly do I have to do to be left alone? #Cancel?
-
Shane
(@BShane555) reported
@pttopt Sorry to hear this! Canada Health Infoway: 20 years cannot solve interoperability, referrals still get lost regularly. Billion dollar boondoggles & new revenue streams for corporate shareholders like Telus. When will you fix CHI? @JustinTrudeau @cafreeland #cdnhealth #cdnmedia
-
Craig Appleby
(@Craig_Appleby) reported
Forgot how dumb I get when the power goes out. Been wondering why @TELUS is so slow. Then I remembered even the cell towers are probably out. #PowerDependent