Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (13%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks
|
TV | 2 months ago |
|
Black Diamond
|
Internet | 3 months ago |
|
Turner Valley
|
Phone | 5 months ago |
|
Okotoks
|
TV | 6 months ago |
|
Okotoks
|
Phone | 7 months ago |
|
Okotoks
|
Phone | 7 months ago |
Community Discussion
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Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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My Two Cents (@MyTwoCents000) reported@MichaelChongMP Too late - they've been imbedded in Telus' wireless network about 20 yr now
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jDi (@JDEye) reported@krisster8 @TrueNorthCentre Telus started swapping out their Huawei cellular equipment last summer, in a project expected to take a couple years or so to complete. No word on if they're also swapping higher-level network devices in their central offices yet.
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Trent Ferguson (@tfer68) reported@BethCharron1 @Bret_Sears Except that our 5G network is already up and running. Telus is using Huawei hardware.
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Jimbob of Jonestown (@JonestownJimbob) reported@TELUSsupport Can't count. ANYWAY last one in the thread, here's an idea for one that doesn't insult your customers nor lie: "Please consider the environment printing this bill; Telus offers quick and easy online payment that can help you save trees and time. See < >" Boom. How hard is that?
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Julie Ali (@JulieYAli) reported@TELUS So here is the thing. When I write to Brian J. Porter the CEO of @scotiabank I cc him on every communication until my problem is resolved. He has never asked me to stop cc'ing him. Maybe he is a CEO who actually cares about customers.
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brainbah (@brainbah1) reported@TELUS how about you put more cell towers in my area. You sell a service but don't provide the basic requirements of a cell phone in many areas. I had to buy a $700 booster and a 25 foot pole for it to get service.
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ZRKRAYTEM (@zrkraytem) reportedwas tricked to put my phone # to see a video got billed 4.99$ even after when i realized the fraud and cancelled thru SMS number provided same moment, I hope i am not going to be billed again if that happen i will cancel my contract with TELUS ..@TELUSsupport
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported@TELUSsupport Are you serious? You’re giving me directions on how to record a series assuming that I don’t know what I’m doing. I’ve been a TELUS TV customer since you began offering the service,. This is a yo thing not a me thing.
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Christopher Black (@blacktopher) reported@MercedesGlobal @ChrisGNardi I wonder how much $$$ we're going to give to Telus to compensate them for their bad business decision.
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Julie Ali (@JulieYAli) reported@TELUS So what was the reason for the failure to cancel my TV plan October 5, 2021? I can't figure out her explanation. This is the explanation: "It did not cancel it initially because it was set for a future cancellation date, and it got stuck in our system".