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Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

CityProblem TypeReport Time
Okotoks TV 2 months ago
Black Diamond Internet 3 months ago
Turner Valley Phone 5 months ago
Okotoks TV 6 months ago
Okotoks Phone 7 months ago
Okotoks Phone 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stompinmary
    Mary Beth Carty (@stompinmary) reported

    It’s ironic that Telus keeps trying to call but the reception in my neighbourhood is so bad that when I answer they can’t hear me.

  • TapSnag
    Tap Snag (launching in July 2023) (@TapSnag) reported

    @ChlanJen @SpaceX We ordered online, they have a special for Canadians as of this post, and it arrived by Purolator BEFORE our Telus installer arrived. Of course we cancelled the Telus. I mean, 290 mbps compared to 25 by Telus??? The Canadian internet groups should just close down.

  • joelcollyer
    Joel Collyer (@joelcollyer) reported

    This email starts "Your password no longer meets our security guidelines." But how... do you know that!? You either: 1. Have an undisclosed security leak. 2. Discovered that you were logging raw login input. 3. Don't encrypt passwords. Either way... WTF @TELUS!?

  • calgaryplaya
    Michael J. Hender (@calgaryplaya) reported

    @TELUSsupport Hi TELUS. Customer for 25+ years. Finally got Fibre and the experience has been awful. Download less than 20 Mbp/s. Asked for 2 wifi boosters, got 1. Worst part, the technicians left the outside of my home a mess. Have pics. Not happy with the experience/service

  • TitaCarps
    Tita Carpio (@TitaCarps) reported

    As you wish, I will never buy another movie off Telus again. I will just order dvds from Amazon, give them my money vs you.

  • LoveLadyBrady_
    🚨Rēid🚨DENY #FireDorion PROPAGANDA (@LoveLadyBrady_) reported

    Fix your internet @TELUS I could probably get better connection if I stuck my modem up my *** and stood in the middle of Fredericksburg Texas

  • johnb45_reid
    John Reid (@johnb45_reid) reported

    @TELUS Everybody that is paying to not connect to your cell internet is being charged. Therefore it's a telus problem. You can refund all our money for this nonsense and that means Everybody that has been affected. Back to the date they were forced to pay for something that didn't work

  • theogroman
    BellasRoman (@theogroman) reported

    @TELUS I think it’s disgusting that I am trying to inform you of a late payment and it’s the HARDEST DAMN THING TO TALK TO A LIVE PERSON LIKE HONESTLY

  • oddy4real
    Highwayman (@oddy4real) reported

    Asked @TELUS to prorate a payment for me (for some instalment) and they wrote it off instead. My best service providers in this country.

  • cheryl_rhodes
    Cheryl Rhodes (@cheryl_rhodes) reported

    **** Freedom Mobile @FreedomMobile What the hell is wrong with the Internet tonight? Did you hire former Telus employees to provide a ****** signal? Our future together is going to come to a swift end. Thanks for the inconvenience.