Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 02/17/2026 13:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zzobear Zoey 👸🏻 (@zzobear) reported

    really sucks when you actually really wanted to get your homework done and go to your classes but your internet goes down and you’re with telus #worstcustomerservice 🙄🤬

  • kamal_1111 Singh (@kamal_1111) reported

    @TELUS the customer service I received is so unpleasant and there is no loyalty for the customers. Switching from bell to telus was the worst decision I ever made in my life Hands down bell is one of the best service providers out there @bell #loot #unhappyclient #telus

  • kernalsanders13 Karnjit Aulakh (@kernalsanders13) reported

    @TELUS worst customer service was supposed to get a call back regarding internet service that has been down for over 12 hours because I cant get an ip address to my router but nothing this is a joke. Gotta take my business elsewhere for internet at this point.

  • BanaAyanna ayanna (@BanaAyanna) reported

    whats the best and cheapest phone plan bc i cannot stand these telus prices yall ****

  • user_isunknown Iykyk 🤷🏼‍♀️ (@user_isunknown) reported

    @j_edwrds Did dming Telus support on twitter offer you any resolution? or na?

  • SrushtiGangdev Srushti Gangdev (@SrushtiGangdev) reported

    @Kehyslop They're having tech issues with Telus.

  • Roscot16 Ross Thompson (@Roscot16) reported

    @forevercanuck I had Telus last week WTF

  • FatNerdPoor Methylphenidate HCL (@FatNerdPoor) reported

    @TELUS you have the worst customer service on the planet. Thank god my plan is nearly over. ESAD

  • connectmyaudio Matt Fougere (@connectmyaudio) reported

    I am expecting a big new tv. Should be good to have a nice screen. It sucks and I sort of feel bad @telus has resolved my problem by agreeing to follow through with the tv promotion as the service agreement states. So thank you @telus, because although I am surprised, I like it..

  • killerbee2208 Country Boy Logic 🍁🇨🇦🍺 (@killerbee2208) reported

    @TELUS So this is what we get - I think I can live without you service.