Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Shand
(@chinookag) reported
@andreajbilodeau @SpaceXStarlink @TELUS Me too Andrea. Always worry cause everything else we've had that's been good at the start always ends up terrible as more people get on the same network or tower.
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Nikki
(@Rad_Nikkiyvr) reported
@horbayj No, they are in e-health. So they create the electronic records programs for clinics and they have Telus Babylon which is an online doctor service.
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Buke
(@bukelacktavose) reported
@TELUSsupport @NortonLifelock How much does it cost and why isn't it free with your telus service?
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Randall Emmons
(@DistortionUltra) reported
@TELUS When are you going to fix the inability of residential accounts to edit port forwarding settings?
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Linda Bailey
(@lindabaileyink) reported
@Dan__Barel @TELUS Oh no. I’m so sorry, Dan. How awful. I hope there’s a way to retrieve it.
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Judy Byers
(@byers_judy) reported
@TELUS Is anyone else having trouble with their personal hotspot not working?
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Bruce Payan
(@zzyzyman) reported
Not impressed w/@TELUS decision to remove copper-based phone service. Power outage: landlines can be powered indefinitely from the central office via batteries & diesel generators –– unlike Fibre. An incredibly poor decision from an emergency preparedness perspective. #bcpoli
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Tryan.a.Bex
(@Tryan_a_Bex) reported
@TELUS help! I keep getting dropped by your phone system and the chat used to be great when it was people but now the automated one never answers the actual question. It would be great if you had folks doing email support from home!
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Jaye Horbay
(@horbayj) reported
This definitely is a 'Me' problem but I think it's werid that both the Oilers and Canucks have Rogers as their helmet sponsors, not to mention the naming rights of both their rinks are also Rogers. Why hasn't Telus gotten into the sports building industry?
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True North 🇨🇦💎
(@OhCanadiana) reported
In the battle of #Shaw vs @TELUS.... Telus wins everytime... In relation to my work I’ve now been on hold with #Shaw over 25 minutes... after calling the number they gave to us... this is absurd! Telus at least provides a customer based call back service so I’m not stuck!!!