Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 01/30/2026 13:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • eyeonthefly Brendon Samuels🚨🔥🌎 (@eyeonthefly) reported

    Tired of Rogers and being gouged by major service providers? Check out alternatives including: - Bell (Blue Rogers) - Telus (I Can’t Believe It’s Not Rogers) - That other one nobody else has heard of, maybe or maybe not owned by Rogers -

  • Robonto ʞɐʇsoɥs qoɹ 🔶 (@Robonto) reported

    This week would be the perfect time for Telus to announce the availability of cell service in the TTC subway for their customers.

  • ausnotes Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    @theojessreborn The problem with APX is they have structural deficiency. They are losing market share to Telus and their users complain of no work available. Management really stuffed up.

  • PoetScars Max (@PoetScars) reported

    @itstuckeryall @TELUS That’s so ******* stupid. Should be free. I’m on Freedom for my phone and I love it but telus for internet and tv. I hate Shaw more so I guess I’m ****** lmao.

  • LouWow Linda Watkins (@LouWow) reported

    @TELUS your new Telus tv+ app won’t let me sign in. Ever!!!! It is crap. Bring back the old optic app

  • sdcinvancouver SDC 🔭 ☄️ ☮️ 🇮🇷❤️‍🔥🇺🇦 🇨🇦 (@sdcinvancouver) reported

    @koodo I’m so unimpressed with Koodo! 😡 I switch over my FIL from Telus to Koodo, received new SIM cards and followed the final switch-over step questions at Koodomobile, but it states that postal code & phone number don’t match. Tried to support chat but it doesn’t respond, tried…

  • sheildmaiden33 Scared, but doing it anyway Viking (@sheildmaiden33) reported

    Wow @Bell this is the third time this year that your #Fibe service has failed at a big TV moment. What a load of junk. Good thing @TELUS #Telusmobility and casting sevices are here to save the day. Thanks #Telus. Cancelling my service right now 🤨

  • bigtooey Hugh March (@bigtooey) reported

    @OpenGymAnunobyy Telus/Koodo havent been too terrible….

  • puppygranate nihility ⚫️ (@puppygranate) reported

    istg if i continue to live in canada if it's up to me i'm never doing telus again

  • paulgriffin1962 Paul Griffin (@paulgriffin1962) reported

    @CRTCeng So Netflix is being offered through telecom companies like Telus, so how would what they're doing not fall under you??? So basically the CRTC is a waste of taxpayers money because you support monopolizing by the big 3 companies.