Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 11/26/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ZekeNews ZekeNews (@ZekeNews) reported

    @TELUSsupport After waiting 4 hours, No! ... What was really frustrating, after waiting 2 1/2 hours, got a guy but was than put back on hold because he didn’t deal with email issues. @TELUS @TELUSsupport

  • russellmcormond Russell McOrmond (@russellmcormond) reported

    @Mark_Goldberg We should pass laws that disqualify any vendor offering BDU, phone, or other OTT service from also providing the physical digital utility layer. Breaking up Bell/Telus/Rogers (Shaw) into smaller vertically integrated companies solves absolutely nothing. @ISED_CA @MinisterISED

  • EolionArt Leon 🔪👌❤️💯 (@EolionArt) reported

    @lunwil Yikes, yeah... first for Covid is TELUS? Yeah, no. They’ve been threatening their workers to go back to the office at a moments notice for months and told them if they didn’t like it to find other jobs. TELUS is a horrible company and doesn’t care about their workers.

  • JustMikeTwo Justin (@JustMikeTwo) reported

    @fagstein I don’t know what is worse. Bad billing from Bell that you can NEVER fix or the major outage Rogers seems to have every or and then! Telus?

  • cfl_reddit r/CFL on Reddit (@cfl_reddit) reported

    I got a whopping $3.00 in compensation from @Fidomobile for the country wide outage yesterday. @Bell @Telus which one of you guys have deals right now for new lines because I am leaving this dumpster fire of a company.

  • MJW0220 Mark (@MJW0220) reported

    @CP24 As a Telus customer I feel Rogers should apply a 30% discount to all customers

  • Sam_Samsparkin Sam_Samsparkin (@Sam_Samsparkin) reported

    @CharlotteAsks How easy is it for Canadians if they opt for Mobile Number Portability(MNP) to other vendors like Telus or Bell owing to poor service from Rogers? Cost implications?

  • IVofIV1 IV of IV (@IVofIV1) reported

    @AboutRogers @Rogers It wasn’t just yesterday the service is ok at best. This past week in general has been the worst. Worst move we made switching from Telus last year.. if it wasn’t for the phone deal we would nt have.

  • kn0xurs0x0ff Nena 🇨🇦 (@kn0xurs0x0ff) reported

    @Tonygeheran @wtfmargot @theJagmeetSingh Seriously? I left Telus years ago and will NEVER go back. Customer service is ****. Kept raising my bill to pay for fiber optic upgrades I never received. Moved and you still only offer 15mb/s at double the rate!! And the gov't/tax payers paid for a lot of your infrastructure!

  • rajmanocha Raj Manocha (@rajmanocha) reported

    Usually great service with @TELUS but super disappointed with last couple of interactions. Maybe time for a change.