Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 12/13/2025 17:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nnazratt naw (@nnazratt) reported

    @ankush_loomba Yoo chill, gonna make Telus support act up

  • BarryWheeler Barry Wheeler (@BarryWheeler) reported

    @telusmobility I'm a previous Telus customer about 2 months from the end of my current plan with one of your competitors. Do you have any "win back" deals or anything that you could offer?

  • Demi_theynd Trans Gil Gunderson (@Demi_theynd) reported

    "Oh no please buy this Telus phone, Ol' Gil's never gonna be an anime catgirl at this rate. I've got three more payments on my thigh-high socks and they've ripped in four places!"

  • swills7 simon wills (@swills7) reported

    @TELUSsupport service support please! My Telus internet service is down (a copper line) 4 conversations w/ pure fibre who can't support copper, 1 call to copper, on hold for 1.5 hours, 3 promises to have copper phone me, no one has called. Where's the service?

  • dmayhood David Mayhood (@dmayhood) reported

    Dealing with Telus not going at all well. Just now, had a Telus rep phone & ask whether I was happy with their service. I explained our many problems with Telus service in a civil but firm manner. He hung up on me. His #: 7808519089 @TELUS @TELUSsupport @TELUSNews deal with this

  • IScreamDice Ice Cream Dice (@IScreamDice) reported

    @Latas1602 @TELUS Okay. Mine's down completely.

  • kukkieloveschim kukkieloveschim (@kukkieloveschim) reported

    @TELUS My link is not working.

  • parmissm11 Parmiss M. Shaibani (@parmissm11) reported

    @TELUS Hi, please kindly add TLN back into your packages. It’s the only broadcaster of Serie A soccer (football) in Canada on cable and the only service beside Fubo that offers it. I really don’t want to subscribe to another streaming service only to watch one league. Thnx.

  • OttawaDaddy OttawaDad (@OttawaDaddy) reported

    @brianlilley @colinsusan1 @JustinTrudeau Never heard of Appletree or Loblaws or Telus or just any clinic? All private and for profit... #Elxn44

  • tenshhy Sophia 🧸 (@tenshhy) reported

    @TELUS pls don’t use animals for this **** 🙄