Telus

Telus Outage Report in Black Diamond, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Black Diamond come from postal codes T0L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 01/24/2026 08:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rayyuphoto rayyu.eth (@rayyuphoto) reported

    This is ridiculous. I called @TELUS @TELUSsupport and followed the prompts to speak to EPP. I was told it would be an hour wait. After 1 hour 11 mins my call was redirected to the regular line where the rep says he has no training in EPP and he can’t help nor control the redirect

  • rich_hedge_fund Hedge Fund Manager (@rich_hedge_fund) reported

    TELUS $T trades on the XTSE exchange and that stock was drifting down until i grabbed more shares. TELUS pays 35 cents quarterly yielding 5.29% today.

  • SWCalgaryGuy Brian 😎 Latte sipping Calgary elite (@SWCalgaryGuy) reported

    @kyleintheyyc @TELUSsupport I work for TELUS. If you need further support please reach out to me so I can arrange it

  • hmm80085 RogI (@hmm80085) reported

    @theJagmeetSingh Damn, should of bought telus stock

  • jpt16 Bowen (@jpt16) reported

    @TELUS internet/cable/phone contract ending, bill going from $157 pm to $307 pm, are you freakin serious? Who on earth pays that amount for domestic service?

  • bks86798035 bks (@bks86798035) reported

    How do I get out of my #Telus service agreement without penalty? Home internet is unusalbly bad. So horrible I cant play a song or ask google a question. If phone data isn't on I can't use wifi. Been like this 1 year now Any tips anyone?

  • AutoMatikMan Daniel Enright (@AutoMatikMan) reported

    @theJagmeetSingh is that amount that telus made only in telecom or is also including their massive presence in the medical field? want to lower prices and fix healthcare look into that

  • TyTillot TyTillot 🇺🇦 (@TyTillot) reported

    Why does @TELUS take over @ADT when they can’t get their ******* **** together! Have to phone ADT to cancel subscription even when it should have just been transferred over when Telus took over! ******* ****! And this the second time they’ve cancelled their app to come over!

  • LaurieSturm Laurie Sturm (@LaurieSturm) reported

    @TELUSsupport whats up with channel 811 broken voice/freezing up??appears to be a telus problem. Why can't it be fixed??

  • nelligante Nelligante (@nelligante) reported

    @theJagmeetSingh Companies like Telus need to be profitable. What do you suggest would be a acceptable profit to the NDP? Telus employs 90,000 people and is the 9th largest employer in Canada. They invest in Canada. Cell phone bills suck but if you want the best service you pay more.