Telus Outage Report in Black Diamond, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 23: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	TV	one month ago
Black Diamond	Internet	2 months ago
Turner Valley	Phone	4 months ago
Okotoks	TV	5 months ago
Okotoks	Phone	6 months ago
Okotoks	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• Simon (@SighmanCanada) reported 15 seconds ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• Cory Morgan (@CoryBMorgan) reported 10 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• Katie 🇨🇦🌸 (@communik8e) reported 13 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

• Keith arsenault (@ArsenaultKeith) reported 58 minutes ago from Municipal District of Foothills No. 31, Alberta

  @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

• Katie 🇨🇦🌸 (@communik8e) reported 59 minutes ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Gary O (@Gary_ohh) reported 3 minutes ago

  @TELUS hello. Apparently there’s a lot of people with issues. Anything you want to share?

• Suzette Francis (@SuzieFranchise) reported 7 minutes ago

  Any other @TELUS users having issues getting calls??!! @TELUSsupport is there a service disruption?

• HLSGamesYT (@HLSGamesYT) reported 7 minutes ago

  anyone else with @TELUS completely lose service? I can't make calls, send texts, use data, or even get in contact with their live chat service. @TELUSsupport

• Jason (@Jace_On_Rice) reported 9 minutes ago

  @FarmerJer @TELUS Down for me, I have intermittent data but I still can't make phone calls

• Domenico Boria (@domboria) reported 11 minutes ago

  No Telus service for around 15 mins so far #telus

• Tyrell Witherspoon (He/Him) (@tlwither) reported 12 minutes ago

  Went to see if #TELUS was down in Manitoba and seems like it is down everywhere, yet no tweet from @TELUSsupport. I can't even log into MyTELUS or the online service. What's going on?

• Adds (@fourthirtyyy) reported 14 minutes ago

  Is Telus down?

• 𝑗𝑒𝑙𝑙𝑦𝑏𝑒𝑎𝑛🇨🇦 (@Hotwifelife7) reported 17 minutes ago

  Anyone else having Telus issues?

• Esmail Shaikh (@hafizesh) reported 18 minutes ago

  @TELUS I finally got service

• Tom Ross (@Tommy_Slick) reported 24 minutes ago

  AHS is working to smooth out the online process, and they are working with Telus to investigate any other issues.