Telus outages and service status in Black Diamond, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Black Diamond, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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seb (@SebsShoes) reported@Tablesalt13 Telus customer service: [English accent] "Hello, what you are wanting for help today?"
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dave316 (@dave316) reported@nogoodboyo_yvr @TELUS BC Place is a public asset & could split concession revenue in order to help the Caps. Otherwise they'll be empty for all those dates. Current ownership bought the team for 35 million & will sell it for 500 million. No wonder Kerfoot doesn't show his face
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Jose Putanero 🇨🇦 (@JPutanero) reported@JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.
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ABexit (@chris_1982alta) reported@Bellrules @david_parker Central Alberta, every year I get one for olds, sundre, carstairs, Crossfield, Didsbury and a few others. There’s also the white pages online. Last week I phoned Telus directory search for a phone number in Sask, the service texted me the name, number and address.
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Anp🅰️nman (@spacanpanman) reported$ASTS: 🚨 TELUS CANADA HIGHLIGHTS THE COMMERCIAL AGREEMENT SIGNED W/ AST SPACEMOBILE IN MARCH DURING ITS Q1 EARNINGS. TELUS ALSO MADE AN EQUITY INVESTMENT IN AST. "In March 2026, we signed a commercial agreement with AST SpaceMobile, Inc. to bring space-based direct-to-cellular service to places it has never reached before across Canada. Planned for late 2026, our customers will be able to send text messages, make voice calls and use data in Canada’s most remote locations using standard mobile devices. Subsequent to March 31, 2026, we made an equity investment in AST SpaceMobile.
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PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reportedWonder if Telus is down? Or I just didn’t pay my bill in time?
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Sandilou2u (@sandilou2u) reported@peternowak If your ear isn't trained to a specific accent it can be difficult to understand what the agent is saying. It's frustrating for the caller and the agent. If Telus is using AI in this instance they've had plenty of complaints. It's using the technology to improve service.
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AB_Wild_West (@AB_Wild_West) reported@Telus For the rest of my life, I will NEVER deal with you again. One and a half hours to cancel services and most of that was on hold. You make it extremely difficult to be able to speak to an actual human being and then I could barely understand the person I dealt with.
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Canadian Financial Markets Update (@CdnFinancialMkt) reportedEvening pod is live. - telus using A I to alter the accents of customer service agents. More news and market data are on the podcast.
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x - newb.exe (@n3wbtewb) reported@TELUS why’d almost half of canada lose internet and cell service recently?