Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Just a Dad
(@MartyFontaine) reported
@CraveTVHelp why is it that every time I try to watch through my Samsung smart TV I have to sign out and sign in again for it to work? I subscribe through Telus Optik.
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Supporting local businesses and community
(@EntitledCanada) reported
@TELUS No service whatsoever. DONE with this useless crap. Using up my time, they should pay me.
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Supporting local businesses and community
(@EntitledCanada) reported
@TELUS I'm buzzing with frustration dealing with you for weeks with no end in sight. No service but high cost. Useless.
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Rona Rezo
(@rrezo24) reported
@TELUS your cable service is so crappy for four days now. The screen kept on freezing and cutting out. Even your internet signal sucks. Please fix! 😡
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WandernetDark
(@kommander74) reported
@jhaletweets @TELUS Almost $200 a month for spotty wifi, crap cable, and a land line here in BC . . .
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Dave L
(@designedbydave) reported
@techGuy4Life @TELUS Don't get me wrong, I want to stay with Telus, and migrate 2 cell phones over to Telus but their customer service is simply saying "sorry, we can't do anything."
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Marilyn Walls
(@marilyn_walls) reported
@tleehumphrey the know the canadian working middle class family has no time to wait on hold for hours to solve problems. CRA, TELUS, etc
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Kruti Sutaria
(@KrutiSutaria) reported
@TELUS @TELUSsupport @telusmobility what do I do when eppcare doesn't answer any emails over 48 hours? Just sent an email to your CEO Darren Entwistle about my dissatisfaction and to Executive Customer Relations. Anything else I can do? #telussucks
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Caryn Ouwehand
(@couwehand) reported
When @TELUS bad reception inside the boundaries of the City of Red Deer (Clearview) only affected my phone reception, I was annoyed. When it makes it so that my son can barely live stream for his at home learning, I’m peeved. For the hundredth time, please fix this problem.
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Matt Fougere
(@connectmyaudio) reported
I am expecting a big new tv. Should be good to have a nice screen. It sucks and I sort of feel bad @telus has resolved my problem by agreeing to follow through with the tv promotion as the service agreement states. So thank you @telus, because although I am surprised, I like it..