Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 02/05/2026 00:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • galuade_ Galuade (@galuade_) reported

    this is telus' major/only real competitor in this region btw and the fact that they either can't or won't match telus is confusing and bad for consumers

  • Shimoofekry Shaimaa Mouftah (@Shimoofekry) reported

    @TELUS worst network and prepaid plans ever! Don’t ever chose them!

  • coachchrispect 1st Class Chris (@coachchrispect) reported

    @TELUSsupport is Telus down? Did service crash? Middle of the NFL game?

  • exe_jasper Jasper (@exe_jasper) reported

    @TELUS Why am I forced to use a Physical SIM card on my phone when i already use an ESim? Your site also only works 20% of the time, and the bot agent is literally so stupid and unhelpful.

  • glennblnco glenn (@glennblnco) reported

    @thekevinjake @TELUS @TELUSsupport They keep calling at 19:55 MST and then whenever I need support and I call at like 18:00 MST, they’re closed.

  • brittca 【 Badass Britt 】 (@brittca) reported

    Ummmmmm our Telus internet has been down since about 8PM last night… appears it’s nationwide?! What the hell is happening in Canada with our infrastructure?! Rogers, now Telus? That’s 99% of the country with a major outage this year.

  • Ross78877729 Ross (@Ross78877729) reported

    @TELUS cell service down in Chesley Ontario been off all afternoon hello lets not have a rogers incident here come on you better then that

  • boora_jhota ꧁꧁𝑗ℎ𝑜𝑡𝑎꧂꧂ (@boora_jhota) reported

    @Rogers hey rogers i just switched to telus ur services are awful

  • MiskebeCvnt18Up Miskebe/mistranslated-misunderstood-Levite-anythin (@MiskebeCvnt18Up) reported

    @telus does ur phone system hang up on u as it does with the chat? it's almost five on a sunday. ive been waiting on phone for going on two hours as always but for a simple question or two. where might i send my résumé for part-time-work to help resolve this? ugh; ur so bloated.

  • DanaAngeline Danaaa (@DanaAngeline) reported

    Any emergency I can’t use my phone … @TELUS what is this?