Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 03/25/2026 11:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsDeliaX Delia X (@ThisIsDeliaX) reported

    My dad & I went to @TELUS to renew one of the phone contracts - but after an hour of dealing with rude, unhelpful store associates, we left without renewing. We still haven’t decided whether we will or not, but we’ve been clients for a decade & we are so disappointed now.

  • agentgnocchi sara 💖 (@agentgnocchi) reported

    damn this telus commercial is about to convert me

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUSsupport all your advertisements bullshit and lies that seems to be your pattern that I've been dealing with 10 managers incompetent that can't give me a goddamn answer TELUS is the worst Mobility should have never joined I've been a customer for over eight years.

  • mico_wasnt_here mico (@mico_wasnt_here) reported

    @cyntamc03 @nooracharlotta No I have a meeting with Telus to win free ****

  • TheJ3di . (@TheJ3di) reported

    @telus @Bell hey promo with @RogersHelps ended. Spent 1 hr on chat with no help. I have all the services with them. Looking to leave. What can we do.

  • mtc_80 Mike (@mtc_80) reported

    @TELUS the video quality of NHL Centre Ice through Telus cable is terrible. I’d argue it isn’t even in HD. What a waste of money.

  • toddpruner Todd Pruner (@toddpruner) reported

    @ryawesome Thanks for reminding me I'll have to pay a cancellation fee to Telus at the end of the month, after being forced to sign a two-year contract when I started service.

  • rastasack Rasta™🎧 𝐁𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐜𝐮𝐫𝐢𝐨𝐮𝐬⚓ (@rastasack) reported

    @donniecameron63 No it's not about number of subscribers. That's only required by BELL to put in the tower. We'll never have a 10k people, Bell needs to be kicked to the curb and government needs to act NOW, and put in towers. They can sell Rogers, Bell and Telus the tower use.

  • liuna92 Carlos jose (@liuna92) reported

    @TELUSsupport @TELUS If you have any issues with your Samsung S21 Ultra. I would like to know. #Samsung

  • DAVEROSE_666 DAVID (@DAVEROSE_666) reported

    As a former Telus employee I am disguised with this and I will never donate a dime again