Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lawda 🇵🇹
(@TMLGAL) reported
@TwistedEdge All I know is that I was spending $120 a month for a service I couldn’t use .. their reps are saying it’s my area that has weak towers so koodoo is Telus so that’s a no too! Thank you for the info!
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Jim Vanides
(@jgvanides) reported
@RogersHelps - More details: We are AT&T customers who roam while visiting Montreal. Whenever the Telus signal was stronger, our phone would switch to Telus and work. During a one-brand outage, customers need to be able to manually choose which signal to connect to!!
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Bee
(@SmolSwampWitch) reported
I love these wait times when you call @TELUS and are on hold for over an hour and then it picks up finally and they hang up on you only for you to call back & be on hold for another hour and told your BUSINESS account doesn't exist? Excuse me? This is pathetic
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Robert Ibey
(@Robibey) reported
5 days after @Rogers proved how bad an idea it is to put all your connections in 1 bundle, @TELUS says: "Get Amazon Prime membership on us with exclusive shopping and entertainment perks when you bundle Optik TV + Internet, from $148/mo. Plus order online today to save" DOH!
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Rodney MacDougall
(@rodmac71) reported
@globalhalifax All the Canadian Telcos need a serious wake up call. Cell service is still way too expensive for what we get. Please don't get me going on their device replacement programs / device insurance programs. An absolute scam. Shame on you @koodo @TELUS
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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Lawda 🇵🇹
(@TMLGAL) reported
@tmlfaninvan Nobody is worse than Telus .. the most horrible two yrs of my life!
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prettyakua🤍
(@prettyakua5) reported
@TELUS why is my service not working?
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Kathy Chapman
(@Hockey_Mom_Rvw) reported
@onesoccer @AlexGangueRuzic Won’t work if they are going to only be broadcast on a pay network that is not included in any channel package beyond Telus.
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Sarah Dubreuil Karpa
(@wildpassages) reported
@TELUSsupport @TELUS Any word in why internet is down?