Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (25%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Turner Valley.
| City | Problem Type | Report Time |
|---|---|---|
 Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J. C. Brown
(@goldenyears99) reported
@TELUS @HockeyCanada #raisethegame Support women in sports
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Heidi Archer
(@hhaidagwaii) reported
@TELUS @TELUSsupport @telusmobility over 2 hours on hold and troubleshooting only to be told there’s nothing to be done bc I haven’t wasted 2+ hours on more occasions to tell Telus their hub is ****
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Mari-Lynne Sinnott (she/her)
(@emellesierra) reported
on day 3 of @TELUS EMR not working properly. I’m not sure what kind of bugs were included in last weekend’s update and apparently neither is @TELUSsupport no big rush guys, just trying to provide timely patient care and wishing I wasn’t reliant on your service to do it. 🤯
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Mary Anne Schleinich
(@MSchleinich) reported
@cougsta My bank, TD, had a hard time answering its phone in the beginning. I thought that was bad, but then found out that my phone company, Telus, also could not answer their phone! All "due to covid." Worse yet, was seeing Telus able to offer me a doctor!! (No kidding).
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Derek Gould
(@dgouldca) reported
Been a @TELUS customer for years, but the first time they ever contacted me to offer a discount was 30 minutes after I switched to another provider.
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Bri Anderson
(@miurama101) reported
@TELUSsupport any reason as to why myself and a bunch of other people have basically had no service the last 3 days? I even spoke to someone who works for Telus where I live ( Wetaskiwin) and they said they noticed the service issue but have no idea what's going on. So what up?
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cooperashley h
(@heiashleyy) reported
Annoying when someone at Telus tells you that you won’t be dinged with a cancellation fee because you’re moving somewhere that doesn’t offer your service, only to call and cancel to hear “of you have to try this significantly slower speed first before you can cancel without a fee
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Jay Guevera (Né Gamble)
(@DrJayDrNo) reported
“The best way to make Alberta great again is to burn it to the ground. To that end, we will privatize fire stations who will take your credit card information to save your home. No credit? No problem. We have a Telus firefighter app.” —The Meditations of Squiggy, Chapter 14
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A. Godin
(@andrewgodin) reported
@TELUSsupport cell service in Baltimore, Ontario is HORRIBLE! Dropped calls for the past two months. Happening to both @telus and @Bell customers. Effecting my work from home drastically. This isn't worth what we pay a month.
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Drewtendo_64 The Host of Baka&Co.
(@Drewtendo_64) reported
.@TELUS get it together my data and service have been in and out all day. What's going on ?