Telus Outage Report in Black Diamond, Alberta

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	TV	2 months ago
Black Diamond	Internet	3 months ago
Turner Valley	Phone	5 months ago
Okotoks	TV	6 months ago
Okotoks	Phone	7 months ago
Okotoks	Phone	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• 
  Keith arsenault (@ArsenaultKeith) reported 14 seconds ago from Municipal District of Foothills No. 31, Alberta

  @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

• 
  Cory Morgan (@CoryBMorgan) reported 10 minutes ago from Municipal District of Foothills No. 31, Alberta

  @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

• 
  Simon (@SighmanCanada) reported 12 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Keith arsenault (@ArsenaultKeith) reported 21 minutes ago from Municipal District of Foothills No. 31, Alberta

  @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

• 
  Katie 🇨🇦🌸 (@communik8e) reported 43 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

• 
  Katie 🇨🇦🌸 (@communik8e) reported 52 minutes ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

• 
  Cory Morgan (@CoryBMorgan) reported 55 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Pott(); (@cakeis_not_alie) reported 7 minutes ago

  @virtualizecr @TELUS Yes. 40k. And my ADSL modems consume more power than that, while only delivering me AT BEST 25Mbit down and 1.2Mbit up. Because @Telus. The problem here is 100% capitalism. We _HAVE_ better ways. But as a society we refuse to implement them because billionaires want more yachts.

• 
  Lynn Tajcnar (@LTajcnar) reported 7 minutes ago

  @Crackmacs Careful… unless it was an 866-…number it wasn’t Telus. I almost got scammed, the warning was when I was asked for my # so I could keep it…I’m a Telus customer…don’t need to ask that

• 
  4streegrrl (@forestreegrrl) reported 8 minutes ago

  @paulisci @blair_ostrom yes, you just reminded me to check my current plan and see if there is something newer and better, since it seems that Koodo/Telus doesn't provide that service.

• 
  austin 🌈📝 (@Stuxain) reported 10 minutes ago

  @Telus is the worst for eSIMs. They cost $10, they aren't transferable (gotta buy a new one each time), they ship a PHYSICAL!! card with a QR code, and this whole thing takes forever. @VirginPlus transfers for free, and in seconds. Y'know, like a normal SIM card.

• 
  Trevor Pott(); (@cakeis_not_alie) reported 11 minutes ago

  @virtualizecr @TELUS It's not that Starlink is the best way to solve the problem. It's literally the stupidest, most unbelievably wasteful approach to the problem. But it's also literally the only hope most of us have, because companies like @Telus won't connect us, no matter how much we pay.

• 
  Peter Vogel (@PeterVogel) reported 14 minutes ago

  @TELUSsupport I don't need assistance. Telus Mobility service is unreliable here in my block. A $5 increase with no change in service does not seem appropriate.

• 
  Ginny Cummings (@rxginny) reported 15 minutes ago

  @Crackmacs Agree seems sketchy. I’m on Telus with an employee purchase plan and phone paying almost $90 a month (about 50% of that for service and 50% paying for the phone over 2 yrs)

• 
  AbrextaTheGaul (@abrexta) reported 15 minutes ago

  @dnick96 @CTVNews Dean N, not sure if that specific app is involved, but TELUS and other Canadian mobile carrier are selling your data, including location tracking to interested parties. Look into Data Brokerage, its a big issue in Privacy/Ethics right now

• 
  Brent Rogers 🇨🇦 (@MrBrentRogers) reported 19 minutes ago

  @Crackmacs If you have more services with Telus your bill goes down. Cell, TV, Internet, security bundles can be very reasonable.

• 
  x. (@mingoccino) reported 25 minutes ago

  To anyone considering joining up with Virgin Mobile—don’t! Terrible to its client base, never called to offer better plans, no compensation for their DST debacle. I’m paying $50 for 20GB at Telus now. @VirginPlusCare