Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 11/08/2025 17:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • twiterchitchat S D (@twiterchitchat) reported

    @TELUS I bet you can’t call telus to help you without getting transferred 2,3 times to speak to different reps! What a fkn JOKE!! Worst customer service and Do not deliver what promised ! And it’s how they treat businesses!!

  • Marcus620FTM Marcus Scott - ftm on OF - top 12% (@Marcus620FTM) reported

    When @TELUS doesn't has service to the new building you're moving to, but still wants to charge you a ridiculous cancellation fee 🙃 You know in expensive cities this could mean not being able to pay other bills RT if you're tired of cooperations ******* us

  • alicew4k ali :) | is watchibg sapnap (@alicew4k) reported

    SAPNAP WHAT ******** TURN OFF THE ADS OR SOMETHING IM TRYING TO WATCH LORE AND I CANT WHEN TELUS IS ON MY SCREEN

  • sonnycaron sonny caron (@sonnycaron) reported

    @TELUS @TELUSsupport was with u guys 10+ years and u guys call me telling me how u miss me u want me back !!! 4 plus hours on the phone trying to hook up a cell phone this morning .......... unreal how u treat the people that keep your business going

  • Richard33373651 Richard (@Richard33373651) reported

    @calgaryherald @TELUS Love that 15-20km out of Red Deer the whole western region near markerville has little to no cell service yet your coverage map shows terrific coverage #bebetter

  • SteveDoubleW SteveDoubleW🇨🇦 (@SteveDoubleW) reported

    @calischaa @kirst_alyssa Same. Telus did not work where I live. After years of frustration and then constantly decreasing my expectations I went to shaw. Have the shaw 600 with no issues.

  • BobFarstad Bobster Claws (@BobFarstad) reported

    @kirst_alyssa I’ve rarely had issues with Shaw. Telus.. complete opposite. It’s almost like they see my name and think ‘It’s him again..let’s see how bad we can mess this up this time!’ 🤯

  • CrazySteveC Steve (@CrazySteveC) reported

    @kirst_alyssa Alberta sucks for this type of stuff, it’s either Telus or Shaw. Both are awful, province’s like Quebec have over 50 local providers

  • lordgreybush Gary McCune (@lordgreybush) reported

    @kirst_alyssa I’ve never had a problem with Telus.

  • Gregair13 Greg, but voting for Summer 🇨🇦 (@Gregair13) reported

    @kirst_alyssa They all suck but I agree Telus is bad