Telus Outage Report in Black Diamond, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (44%)

2. 

   Phone (30%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	TV	21 days ago
Black Diamond	Internet	2 months ago
Turner Valley	Phone	4 months ago
Okotoks	TV	4 months ago
Okotoks	Phone	6 months ago
Okotoks	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• Simon (@SighmanCanada) reported 31 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• Cory Morgan (@CoryBMorgan) reported 36 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• Katie 🇨🇦🌸 (@communik8e) reported 47 minutes ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Mark Copeland (@mark_copeland) reported 28 seconds ago

  Anyone else having problems with Telus app?

• Amanda Follett Hosgood (@amandajfollett) reported 45 seconds ago

  In their brief response, Telus said 911 was “not affected.” That’s true, but only if you could get a call out — made somewhat easier by an emergency feature that bumps calls from Telus phones over to other available networks. But it was certainly not a guarantee.

• Dan Robinson (@RobinsonErgo) reported a minute ago

  @telus @TELUSsupport @LedcorGroup your team just vacuum truck cleaned wiring conduit in front of my house. Killed our internet/phone. “Can’t be us”. “Not our problem”.

• Carol W (@estherflubb) reported 2 minutes ago

  So #Canadian friends - Shaw or Telus? Or both equally crap?

• Harvey Banfield (@HarveyBanfield1) reported 6 minutes ago

  @jerryleewilson That sucks switch to public or lucky when it’s paid off all owned by Telus or bell

• Natalie Lanoville 🇨🇦 🌱 Thrice vaxxed! Pf*2+Mod (@NatalieLanovill) reported 6 minutes ago

  And when I called Telus to find out about an offer they sent me by email, my fantastic CSR improved my home phone, TV, and internet plans substantially. CUSTOMER SERVICE MATTERS!! My weekend is all set, thanks so much. 3/3

• x - Spruce Grove Corey (@corn_cwm) reported 7 minutes ago

  Anyone having Telus Optik issues today?

• alluringstorms 🇨🇦 (@alluringstorms) reported 11 minutes ago

  Recently learned that Rogers has the biggest cellular coverage in Ontario. It’s insane… Meanwhile I have TELUS and my cellular goes to 0 bars of service if I attempt to go through Norfolk County and Haldimond County. 🥲🥲

• Drew42 (@Drew42thinks) reported 14 minutes ago

  @Rogers @Bell @TELUS you know what would be a ingenious idea for mobile service plans, bundle cell phone with home internet, and your mobile data is simply an extension of your home internet. No more of this "unlimited" data throttled once you hit your cap.

• jc (@canali01) reported 15 minutes ago

  @Stocksfather @StockMKTNewz my telus is doing ok....cdn telco....got down to 3% this yr (was at 5-8%) then add in the 4% divi....is seen by defensive by many here in canada since only 3 telcos really exist nationally/oligopoly