Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 02/08/2026 12:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ircanuck Daniel Elliot (@ircanuck) reported

    @Telus Just did the math, over the terms of the contract (started in 2003) this small business has paid approx $114,400 for phone service (not including long distance). Just requesting a price drop and your threatened with a $7700 exit fee. #telus #thefutureisnotfriendly

  • Cold_Runnings Dr. Trevor Byers (@Cold_Runnings) reported

    @scottheidi576 @LarsHansenLeduc @RPLeduc It's mostly clover and dandelions and Telus has torn it up something awful but sure.

  • VeryScott Scott Troudt (@VeryScott) reported

    @ryannorthcott @TELUSBusiness @TELUS Good luck Ryan! TELUS’ Support these days is terrible. If it wasn’t for fibre, I’d be gone.

  • G0P15T0N5 Eric Chaboyer (@G0P15T0N5) reported

    @ShawInfo @telus I am getting fiber optic wifi most likely. My console will be right beside it, would the signal be even stronger if I plugged it in with Ethernet cable?

  • keen0300 Jim Keen (@keen0300) reported

    I would say cell rate plans in Canada are bad. Has anyone really looked at the phone pricing from the big three? If you try to buy outright expect at least $100 over the manufacturer price. The monthly price could end up lower but watch out. @TELUS has a new bring it back deal.

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @GeordieMoski @Leah_Holiove Unless you have shaw....power goes out so does your phone.....mine is good for 15 minutes after a power outage,had tech check it out and told me it was fine...stick with telus unless they too have a cable line conversion box

  • riylee Ro (@riylee) reported

    @TELUSsupport Massive migraine & anxiety trying to get @telus to fix their mistake. Somehow they changed the number I've had over a decade without me requesting it. Still waiting on support with them. Sigh.

  • polishyourworld Joty 🎨 (@polishyourworld) reported

    @TELUS Should really stop saying they care about small businesses because they don’t. I’ve been trying all day and for the last 4 days since Friday trying to get an issue resolved. You have made it impossible to do this. I’m sick and tired of being given the run around

  • itsmemario_c Mario C (@itsmemario_c) reported

    @TELUS trying to dial 611 for support but it’s in French and I have no clue on what they’re saying. Lol. How do I switch this?

  • eakins_hair DallasEakinsHair (@eakins_hair) reported

    @Coenen87 @TELUS @TELUSsupport I had to do that once with Rogers, on the phone for 3 plus hours and kept getting passed around cause no one knew how to resolve my issue