Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Internet | |
| Black Diamond |
Internet | |
| Turner Valley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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sam
(@sam_bhanot) reported
@TELUS My wifi is still not working its been more than 24 hours now
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-km
(@Kaaaymariee) reported
@TELUSsupport so telus turns your service off without any notice and then want you to pay a connection fee to turn it back on.. I see how you’re making money now.. so ready to leave this company #telus
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Troy Pavlek
(@troypavlek) reported
Shout out to the dude in the row in front of me, when I was talking to my friends during the Telus commercial he said "gossip is fine now but NOT DURING THE MOVIE" Then I **** you not he talked constantly through the entire film. What an absolute unit
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JayIsPainting
(@JayIsPainting) reported
I imagine kenney got the $100 bribe from his friends at Telus. Sign up NOW and Get a free GIANT TV!!!! 👋Um...I've been a customer for 15 years. Oh...right. Here's a rate increase .
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Hanker and Chief
(@NicelyNabil) reported
Ok, not sure what to do. Need help. I have to choose between… RT for a better sample. @ShawInfo @TELUS
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Colin
(@MrVolOpt) reported
@JAnneliese16 @TELUSsupport You might want to re-read the terms of service. Short form: Telus "is not liable for damages or expenses arising out of or in connection with the use or failure of the service."
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Calmanda
(@callie_86) reported
I’ve been a loyal @TELUS customer for a decade..,in the past YEAR I’ve had the Telus guy here every other month. Someone was here last week to replace my box, replaced it with an older version than I had annnd now my @PrimeVideo is gone. I think it’s time to break up Telus.
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
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Erloff
(@vikingdanetrain) reported
@TELUSsupport @TELUS how difficult is it to send an email! My phone doesnt work!!!! Telus is so frustarting! I think I am just going to tweet thi sthe next year!
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Terri Youwish
(@luvsmyvdub) reported
@telusmobility …$30 for a 238 MB overage??? Wtf?!! Can we say rip off? I get 6 GB…6!! I haven’t gone over that in a long time but your ****** wifi switches me to LTE so often in my own dang home. Not gonna lie…really re-thinking staying with Telus after over 15+ years…