Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 04/01/2026 10:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gwapedwink Gwape (@gwapedwink) reported

    I spent most of my day yesterday explaining to clients why @DreamHost was down so their customers couldn't use their services, and now I'm spending today explaining why @TELUS has made my phone unusable all day. #yyc #tech #developerlife

  • robo_james James Fournie (@robo_james) reported

    my colleague couldn't use MFA because Telus is down so we tried installing the MS Authenticator app, but of course it required an MFA challenge to set up :/

  • deltadude3266 Cranky Case (@deltadude3266) reported

    Hearing there is a big problem with Telus services now. Some places have been without Internet and home phone for 3 days and longer. Elderly people have been frantic in our neighbourhood. Phones for elderly is always a concern. #Telus #shutdown #

  • Line_Fault Faulty (@Line_Fault) reported

    @jesssicrap @TELUS I got a notification saying data service was "temporarily turned off by the operator" Showed up twice and then everything was fine...

  • colbywoit C.Woit (@colbywoit) reported

    @emerycarter Bell uses Telus towers out west. I was out of service too! Thankfully back so I can call clients

  • zulu153 Zulu (@zulu153) reported

    @HalversonTrevor @TELUSsupport Its not a Telus fault that your phone notification setting is incorrect. It is the fault of you phone OS or your inability to program it correctly. You need to take ownership of your problems.

  • blakemitch Blake (@blakemitch) reported

    @TELUS so it would seem that you're having major issues with your mobile networks today? My cell service has been up and down all morning

  • Milzz89 Milz मिलन (@Milzz89) reported

    Looks like the @TELUS issue is fixed. 🙏🏽

  • kayo_rily 🟣牛魔王🟣🐮🈵🌹✨ (@kayo_rily) reported

    why my phone keeps being no service? I tried to fix my network but it still says 3G or no service..does anyone have same problem? im using telus

  • xyz57576262 truthteller (@xyz57576262) reported

    anyone else having trouble on telus today in alberta? phone says 3G not LTE. cant go online text call nothing!!! am on wifi at timmys right now