Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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hitthepost
(@hitthepost) reported
hey @telus -- i was recently switched to your fibre optic network: lots of new hardware. all things fine. today, the signal is coming and going. one minute i'm getting 70mbps, then the next minute 0. is there a reason for this today in calgary ?
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Don Allen
(@DesignerDon) reported
@veryloudwoman @CalamityJayne4 My wife worked for a company that can track where you are based on your cell signal which Rogers/Bell/Telus/etc all sell to a third-party. They know when you come home from work, how long you stay, where you stopped on the way, etc. This is unfortunately not new.
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Adrienne
(@once_a_rapunzel) reported
This has been a bad week, but there has been a small mercy, and it came in the form of my cell phone bill from @TELUS - it's lower than it's been in well over 5 years (and not because I'm working off a credit). This is something I can be thankful for.
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(Jon)ny Foozball
(@jonathanwhudson) reported
@hitthepost @TELUS That's their starting place to seeing that issue starts from the wires leading your house and that it's not internal setup.
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Mount Pleasant BIA
(@MountPleasantBC) reported
@coxey3492 @sarahkirby_yung @MikeKlassen As would we...there is many conflicting issues...dumpsters are the responsibility of the hauling company ( and they ignore it ), utility boxes of those folks, Coast Mountain on some poles, Telus on others, public property, private property, etc...and the ever present liability.
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(Jon)ny Foozball
(@jonathanwhudson) reported
@hitthepost @TELUS I have that current install and no connections issues in weather. So if that's it they should fix it. They are able to see up time of connection from their admin software. It's also something a tech person can see from your router side as well.
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(Jon)ny Foozball
(@jonathanwhudson) reported
@hitthepost @TELUS We had issue in condo with ADSL when we got dual line version as one was shorting out randomly and dropping connection (visible via tv signal skipping). Took the right tech level to fix it. The simplest techs wanted to swap box inside when I kept telling them it was external.
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Emilio Ramirez |⛓ 🕸
(@_EmilioRamirez) reported
@NHLFlames @TELUS tv the worst, can we get them off the helmets. My game feed keeps cutting out!