Telus Outage Report in Black Diamond, Alberta
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The latest reports from users having issues in Black Diamond come from postal codes T0L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Black Diamond |
Internet | |
| Black Diamond |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Phone | |
| Black Diamond |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Roseanne
(@RoseanneCda) reported
@CleaningOil @SamsungMobile @TELUS Oh no. My Samsung mobile needs replacing soon as it's old. Was planning on researching newer models as I like the Samsung operating system. I'm not partial to iPhones. Now I'm not so sure after seeing your terrible experience. Has TELUS done anything to help?
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Butch loves 🍺💉🙊
(@ButchBaydala) reported
@envirosly @heidi12312345 Yup. I just switched. It is still Telus you know. So I'm on the same network as before. Had unlimited data but I only use 1 GB pm. So, I have new 5G phone with 10GB. $65 per month is $20 less. Plus, I got a $200 gift certificate from seller. Goes back to $60 after 2 years.📲🍻
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Everyone has something to learn from somebody.
(@DeceitinDrugs) reported
@heidi12312345 @Telus rates do not live up to Internet speed and their TV service is absolute crap. Pre recorded repeat showings at $75 month!
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Tammy Alspaugh
(@scorpio_Tamsin) reported
@570NEWS That happened to me. Koodo is is part of Telus and I never got my notice. My daughter and ex set theirs up to go to their emails that's how I knew I should've gotten a notice because we did it together. I called right away and they helped me get an appointment with my daughter.
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Buddy91
(@BuddyEdward91) reported
@Telus in Central Manitoba is a rip off! They say the highest speed or whatever but it doesn’t load up anything. I think they just say that stuff for you to buy their crap service! Glad my contract is almost up so I can switch to a better company!
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Steel_Wind
(@VCSteel_Wind) reported
@Hope4Help @mcauz56 I still want to know what a Bell employee is doing on Telus with a Blackberry. Yes Matt that's bad. That's like... the Baby Duck of smartphones.
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Marc Cowin
(@CowinMarc) reported
@mirgray Both my wife and I have iPhone8’s...neither of us get updates from Koodo or Telus directly. We do tend to get them from the Weather Network app, but it always seems to be delayed compared to others around us who receive the notifications directly from their providers...
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Roseanne
(@RoseanneCda) reported
@CleaningOil @SamsungMobile @TELUS I can't believe what you're going through. It's unacceptable that a brand new phone (esp. an $1,800 one) would conk out after a couple of weeks & there's no support. TELUS and Samsung better get busy making this right for you, otherwise they will lose customers (me included).
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MRKN Myles
(@TheMylesLive) reported
Been on hold with Telus for 33 minutes so far. And my internet has cut out 26 times in that 33 minutes. But yesterday Telus told me they don’t believe me lol
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Tony
(@omegamoose) reported
@C_Ragg @Jayamania @EdmontonRaider If you have Telus fibre available at your place, you should have switched yesterday. And the BlueCurve interface is not way better. It has its merits, but being forced to do stuff like port forwarding through Shaw’s online portal which then provisions the gateway is stupid.