Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Makeshiftgear
(@Notascam4) reported
@thekale2 telus is also awful dw :)
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1 289-668-8986
(@mario192570) reported
@TELUSsupport @Noureen2312 Is telus virtual support to chat with an agent closed
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ThatGenericEric
(@ThatGenericEric) reported
@RoyalRoy79 Too bad Telus isn't in this part of Canada. I'd sign up just to sell off the Series S to a **** shop. Easy $200.
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Abhiket Gaurav
(@abhiketg) reported
@TELUS I am fed up with your customer support, no one knows anything about the plans. They promise one thing and bills are made for others. In the end, it is the customer who is suffering the most. I am disgusted....
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SunCoast Bot Garden
(@scbotanical) reported
@TELUSBusiness @TELUS Is there any way to get help?BusinessConnect installed on Oct 11, it has never worked and I can't get help from the concierge or sales. "White Glove Service" not really living up to its name.
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Sascha Nìels Marcoux
(@MGnb6890) reported
No cell phone contracts needed after the black star is active…wifi for all…telecoms must be freaking ******** out…who needs telus @elonmusk unlocked the pyramid code…
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Allan 🇨🇦
(@AlMcL30d) reported
@CTV @TSN_Sports I would love to watch at work but your website keeps erroring. Won't let me sign in with my Telus credentials, it either times out or thinks for a while and then reloads teh previous page. 😡🤬
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Jarod
(@JeepJarod) reported
@TELUS - why am I receiving 5-10 calls from you trying to sell me your home services when I'm not a Telus customer? Are that desperate for new customers that you have to repeatedly call people, even when they've requested to not be contacted?
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🍂 Leslie 🍂🐕🐕🍂🍃
(@Leslie_M) reported
So Telus has an outage... no data, can't text, call, fun times
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Scott Troudt
(@VeryScott) reported
@paaulpaarker It’s crazy to me how difficult the Canadian carriers have made it to get an eSIM. TELUS still charges $10 for one! Freedom Mobile, possibly the worst carrier in the country, at least allows you to sign in and generate one through the account interface.