Telus

Telus Outage Report in Black Diamond, Alberta

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The latest reports from users having issues in Black Diamond come from postal codes T0L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 12/29/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond and Turner Valley.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wjkrancevic wkrancevic (@wjkrancevic) reported

    @TELUSsupport God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!

  • Potusjbiden Did You Meditate ? (@Potusjbiden) reported

    @TELUS hello you Cable installer left a mess ,was uncertain,our cable box is not working properly and lastly he damaged or A/C so who do we contact?

  • AllAboutJodi AllAboutJodi (She/Her) (@AllAboutJodi) reported

    @DebraDiGiovanni @TELUS You can imagine how I’m reacting. @TELUS you really need to do better customer training if this is acceptable.

  • DennyHowell20 Denny Howell (@DennyHowell20) reported

    @RogersHelps I have a question about your guys plans. I looked everywhere for cheep plans and the only good providers are you and TELUS. However, TELUS basically sucks and I want to switch to someone that has better service

  • billwaboose Bill Waboose (@billwaboose) reported

    @TELUS please help us get back our cel and internet service here in Spences Bridge. No service since Monday. #spencesbridge

  • ember_november Ember November - I wanna be an #ableg Hall Monitor (@ember_november) reported

    @thwartypants When I had trouble with my Telus land line, they told me it would be at least 3 weeks before they could send a someone to see what is wrong. I just cancelled my line.

  • Jot_Dhindsa Jot Dhindsa (@Jot_Dhindsa) reported

    @TELUS can you see why I recieved the worst customer service ever? I will give time and details of the call.

  • KtownPB Patty B (@KtownPB) reported

    @TELUS Just sayin’ but Claudia in your Home Services retention department jus saved you a home and mobility customer. Give that lady kudos, a raise, or both. #happycustomer #savedcustomer

  • wjkrancevic wkrancevic (@wjkrancevic) reported

    @TELUS God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!

  • ZarkMuckrbarn Zark Muckerbarn Reset (@ZarkMuckrbarn) reported

    @Telus dealerships beat #Telus Corporate stores hands down for service and support. It's not even close.