Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 11/18/2025 17:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • spikestabber bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario

    @TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.

  • calereliya Calereliya (@calereliya) reported

    @SlurpeeNinja1 Mood. We would have changed ages ago but we live in a culdesac and Telus hasn't bothered to lay anything down into it, and (at least last we checked) would refuse to do so unless we paid for it. lolnope.

  • kpelly Pells Bells (@kpelly) reported

    @canucker101 There should be no difference in coverage between the two, as Koodo is a subsidiary of TELUS and utiliizes the same cell towers. Those reporting difference in coverage it may have been an isolated incident or are mistaken.

  • ThatGuy4Fr33dom That Guy (@ThatGuy4Fr33dom) reported

    @edjanes79 Hey Ed… not very nice that you would leave a bad review about all those trucking companies you’ve no dealings with.. better go back and revise those or delete them, or maybe Telus gets millions of negative reviews on behalf of you…it’s the Canadian thing to do Eddy

  • menard_ray Ray (@menard_ray) reported

    @dewayna44 @TELUS I switched two weeks ago because of really ****** customer from Shaw. Starting to think bad customer service might be worth it for internet that actually works.

  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    I am on the Canadian #DoNotCall list. I have asked @TELUSsupport to not have @Telus call me. I have REPEATEDLY had to deal with this. There is a note in my file. 3 calls just this week and it is only Wednesday! What exactly do I have to do to be left alone? #Cancel?

  • Tee55658639 Tee (@Tee55658639) reported

    @canucker101 I've been with koodo for 10 years... best provider by far, IMO. Never had an issue with them. Same coverage as Telus, of course because kodoo is a subsidiary. Had issues with Virgin, Bell, Rogers.

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    @Zer0PucksGiven @canucker101 Telus is Koodo, Fido is to Rogers, as Virgin is to Bell. They all dual brand. Same **** different pile, some better than others. I switched from Bell to Telus last year. Telus call control feature is awesome, its free -- stops robocalls.

  • srsbizness1 srsbizness (@srsbizness1) reported

    . @TELUSsupport @TELUS could you stop spamming me about your scam "Online Security" feature? nobody needs your Norton garbage.

  • dewayna44 D (@dewayna44) reported

    @menard_ray @TELUS It's been super bad this last while. I was going to call them tonight. I'm going to look at switching to Shaw again.