Telus Outage Report in Black Diamond, Alberta
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The latest reports from users having issues in Black Diamond come from postal codes T0L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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CJ Ireland
(@ireland_89) reported
@TELUS there’s no point in calling and waiting on hold for hours because you’ll tell me it’s my phone, not your network, but it you could figure out how to get service to the parts of rural Alberta that user to have service and now don’t, that would be great.
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Brian
(@BCBoisvert) reported
@jawnjang I have two Telus cable boxes unplugged and not used in a year for a tv subscription I’m on contract for. What’s on TV is complete garbage unless you pay for all options. I recently installed the Optik app to watch a episode of @jodyvance and @steeletalk on their new show.
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👻 Adam 🎃
(@Adam_Boyl) reported
@RE_MarketWatch I've been feeling really bad about inflation, so I called Telus and told them they can just charge me more money as a thank you for the great service
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Charlotte Danielle (she/her)
(@websofcharlotte) reported
Hey @TELUS — when a person changes their name with your “loyalty department,” and yet they still use the old one MULTIPLE TIMES in the call, you’ve got a training problem. SMARTEN UP, and start spending the money to improve your service and customer support.
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Posy
(@posypjjohnson) reported
@TELUS Love the moccasins. But l need Telus to stay out the woke crap and be a phone company.
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Jenn
(@JennMillions) reported
@TELUS Had to ask your overly agressive door to door salesman to leave my property 3 times after he kept insisting on getting my personal information. Finally closed the door in his face. Don't make me be the bad guy. Train your employees better.
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Beno
(@Benowyd) reported
.@TELUSsupport @TELUS your WIFI's horrible
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jithu jacob
(@jithuja26795266) reported
Gonna take sick leave to call @TELUSsupport because I am sick of TELUS . Incorrect billing for 3 consecutive months . Worst internet speed and no internet most of the time . It's my 6th time calling @TELUSsupport in my 3 months membership with an average waiting time of 1.5 hr
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Peter Vogel
(@PeterVogel) reported
Annoyed that @TELUS has sent a letter to my mother saying she must upgrade her copper landline to the company's fibre network. The letter uses the phrasing "this upgrade is mandatory." Only when pressed at a supervisory level does Telus agree that this statement is not true.
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🇬🇾 Sandaidh mac Ðòmhnaill
(@SandyMDonald) reported
@wendibloomenth1 @adriandix Find a small pharmacy with a good customer service ethic; walk through the door; you will be served with both current shots, if requested. @AdrianDix needs to retire - or be retired; pharmacists are being forced to pull the slack for Dix's "interesting" relationship with Telus.