Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Zeman
(@ty_zeman) reported
@MarkHolmes1326 I’ve had good experiences with Koodo. They use all Telus towers so coverage isn’t a problem.
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Carlos E. Galvan Paz
(@C_GalvanPaz) reported
CANADA: TELUS Chosen by Canadian Public as Canada's Most Respected Mobile Service Provider. #Telecoms
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Aaron Burgess
(@bk656) reported
@ChrisFaber39 @Bell Not a Bell subscriber and I’ll never go to them. Join me at Telus!
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ernie little
(@ernielittle) reported
Just got a call from Telus about my business cell, I use to be their customer until they would not drop the 2 dollar bill fee which they claimed was helping the environment, even though they were just pocketing the money.
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Spud McKenzie
(@SpuddyMcKenzie) reported
@statsy9er Jesus. That’s quite the incentive to want to stay. Honestly if I’m Roger’s or Telus, or any other mobile competitor, I come out with a new customer promotion and try and see what kind of turnover Bell has.
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Dylan
(@dylan_random) reported
@danellew Jeez, now that you mention it, my email address is still with my mom's acct. as well. I switched to telus for a couple years and realized then that I never did switch it to my Shaw account. l thought then how absurd it is to be tethered to a brand by an email address in ~2014
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Doug Rawson
(@RawsonDoug) reported
@TELUSsupport I’m trying to talk to someone about moving services over to Telus but can only find support phone numbers on your website.
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Robby
(@Dosange) reported
Reality is @BellMediaPR does not give a **** about the west. Support @telus and @shaw who considers us on the pacific actual people. I know we have our issues with these companies as well but at least we are a focus for them
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Rich Palser
(@rpalser61) reported
@billdozerbill Bell/Telus collected $123M in CEWS while increasing their earnings by 28.9% ($932M) in Q4. 200+ jobs cut including entire radio stations during a pandemic. Not just radio hosts. Bad take pal 🤡
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Gordo 🇨🇦
(@markgordrichter) reported
My Telus hub really sucks tonight...more than normal....is it possibly too cold for internet ? @TELUSsupport