Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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bruh
(@canuckski17) reported
@Fidomobile I cannot make outgoing calls! I want a refund as this is really terrible service right now. @TELUS is not having this issue I think I will switch to them
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Johnny Appleseed
(@MickAlvey1) reported
@TELUSsupport @dbvediya Yes, you have co-opted my MTA/SMTP and UTM. Without notice you farmed out your email service to Google. First off I object to that whereby it makes sending email a problem or rather more problematic and insecure like most of your services. Forced to make a Google/telus email acct
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katrina
(@lahardy66) reported
@IRPlawyer @TELUSsupport We have had nothing but problems with telus internet here on the Sunshine Coast . 5 years of never ending visits and promises to fix . will be leaving telus this year as well .
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Hodges43285
(@hodges43285) reported
I’ve rebooted and powered it down three times now… awesome service Telus provides… for those too stupid to realize it, it’s still not working
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Exacting Vampyre Maps & Lore
(@exactingvampyre) reported
Okay, that was the best technical rep I've ever spoken to with @TELUSsupport .... we were on the phone for like an hour and fifteen, but you know what, he saved TELUS a customer, because I was ready to walk if they couldn't figure it out today.
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Christopher McDonell
(@cleetche) reported
@ilovetech41 @TSNHelp Tech support wrote me and is giving me the usual trouble shooting but it doesn’t make things better. I’ve talked to Telus, and Apple, and have tried everything and I’m sure it’s the app. No issues w Netflix or Crave etc. just TSN.
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Carmelina Nearing
(@carmienearing) reported
I just had a customer service rep from @TELUS preaching to me from the bible, told me he would be “babysitting” me today and coughing into the phone. What the hell is going on @TELUSsupport I’m just trying to get me service connected to a new address 🥲
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TruthTeller
(@LiesAreNotTruth) reported
@telus Driver currently northbound on Mavis Rd in @citymississauga driving aggressively, speeding, tailgating and cutting off other vehicles without signalling. Vehicle TAG002, ON license plate CRRL 890. What's the emergency? @PeelPolice don't even drive this fast!
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James McBean
(@James33097893) reported
@Jackie_Dudgeon So far so good. Have a ether net connection set up next we'd so we can get service in the shop. Much better than Telus
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Victor Camilino 🇧🇷🇨🇦
(@vwmannn) reported
@TELUS @TELUSsupport You guys sent Telus equipment to my house by mistake. I have not requested it and I'm not a client. I called customer support and it said I'd be 1h on the wait. I hang up. Can you send someone to pick it up, please? DM please.