Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (54%)
-
Phone (20%)
-
Wi-fi (12%)
-
TV (6%)
-
E-mail (4%)
-
Total Blackout (3%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Black Diamond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
-
Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
-
Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
-
Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
-
Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
-
Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Just Peter
(@petersmithca) reported
@robertsnell Weird . Not working on my Bell internet, works on my Telus if I disconnect wifi. Who are you with?
-
Dave
(@rightside74) reported
@TELUS @TELUSsupport Thanks for eliminating yourself from my consideration of switching tv/internet providers. Going door to door (especially with rude, pushy reps) is NOT the way to market products & services. It's not 1968 and you're not selling vacuums, right?!
-
Joseph Cobbold
(@joseph_cobbold) reported
@Telus everybody should be aware of Telus after you cancel your account and moved out, after 9yrs my wife got a call from Metcredit collection telling her I owe $21.50 and will ruin my credit after 9yrs smh because Telus couldn’t get hold of me but yet give my email to this
-
The Cozy Mystery Journal
(@cozymystery1) reported
I went to @TELUS at the mall today to get a new Yellow! iPhone, and they told me I shouldn’t get one because the rates are so high right now. Been a customer for 10 years, with 4 iPhones under my account, and they’re telling me “don’t upgrade”! #crazy
-
S Murray
(@stureferee) reported
Anyone else having issues with TELUS watching Oilers game. Screen goes black every 60-90 seconds
-
Jeff Chambers🇨🇦🇷🇺
(@JChambrs) reported
@TELUS ... I've been on the phone for 55 minutes and counting to cancel my smart hub. Make canceling services available online. I wish I had more @TELUS things to cancel..
-
Lauri
(@Lauri40681301) reported
@TELUSsupport what is up with Telus lately. Continuously losing signal. Missing the Oilers hockey game right now
-
Riffle
(@RoyMcPherson) reported
@TELUS you have 7 hours to get your **** together. If I have to put up with this glitchy bullshit during the @EdmontonOilers game you will be losing a lifelong customer 🤬 #LetsGoOilers
-
John Reid
(@johnb45_reid) reported
@TELUS The answer is no because there was no place to respond. In addition if I did find a place what would stop do. I went to your telus store and they couldn't do it. So what is up? Are you trying to get me to create another problem. This is a software problem at your end.
-
kyan
(@n_orthside) reported
daily reminder to my fellow canadian's that telus is a dogshit corporation who cannot provide a useable service despite paying hundreds of dollars per month