Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Anderson
(@bellsong) reported
@cpechet @TELUS Their mobility support in my 20s was inexcusable. I had two (identical) phones and three batteries, suddenly didn’t work. They said the reason was that I used my (cellular) phone OUTSIDE. Took about 12 people to get a “No, we’re not helping you” answer, too. Never been back! 🤬
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Salllly
(@Salllllya) reported
Telus internet still down in Burnaby for 3 days.@TELUSsupport
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Doodle Gremlin 🐨💀
(@RadishDoodles) reported
Went to Telus to get a new phone and the cheapest monthly bill would be $115??? And the guy had the gall to say, "yeah, things just cost money these days". No **** Sherlock. What ********. How is that even feasible???
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Kr0nK
(@kR0o0Nk) reported
@TELUSsupport When my mother hasn't had TV or internet for almost 2 weeks. When I call and get put on hold for more than an hour. When I finally get to speak to someone for less than 5 minutes, and then they put me back on hold for another hour. TELUS SUCKS.
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MDenise
(@Denise_Layton98) reported
What is wrong with Bell's, Telus' and Roger's internet??!! I cannot connect to any internet service provider since this morning! What's going on???!!!
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Rachel Talalay
(@rtalalay) reported
It really annoys me that @telus has started passing the credit card fee to the consumer. Like you can't afford it and we can? Bad customer relations at a moment when cutting the cable is very attractive.
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Toddske (the second one)
(@YMMToddske) reported
Don’t get me wrong, I hate Rogers and will be moving all my Shaw stuff to Telus if that merger goes through…but there’s nothing wrong with SN NHL broadcasts and in fact, the access to the sports has never been greater
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PSBlaw
(@BregmanPs) reported
@GowerMD Also need look at their practices. For profit corp like Telus list practices that are limited in scope. How many docs have chosen to limit their practices? How many people can't find a PC doc? We need to do more to support *** or risk shortages
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Hanover_Sintch
(@Hanover_Sintch) reported
@TELUS you people have me connected to 3 diferent accounts and when you send me a link to pay a bill I never know what bill your putting the money on because your system cant think. If you advise me to use Telus callback then tell me I cant as soon as I try it, you pay my bill!!
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420 **** Street
(@420Hempstreet) reported
@telus waited one hr 45 mins last week before talking to someone. Today on wait with tech support for an hour no luck yet for help. Canada Trudeau maybe you could make difference?