Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 02/15/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • trudeauforever Sandi's mom 🕊❤️ (@trudeauforever) reported

    Telus sucks now,PVR stops recording whenever ,tv shows freeze all the time.Come back from my holiday and half my tv shows never recorded. Not sure what I’m paying for anymore!😡🇨🇦

  • timeskapade_k4 Timeskapade.Korp4 (@timeskapade_k4) reported

    @telusmobility can u help coz telus is off know help thx. it’s been 24hrs or so? r u on titter even?

  • xomissbxx 𝑀𝒾𝓈𝓈 𝐵✨🇨🇦 (@xomissbxx) reported

    I have a feeling I’m going to end up in a full blown war with Telus over this internet outage 😒

  • timeskapade_k4 Timeskapade.Korp4 (@timeskapade_k4) reported

    @TELUS my internet is down because i’m a small parcel

  • Rolfsrollaround Rolf Reimer (@Rolfsrollaround) reported

    @TELUSsupport Too bad you won’t have internet if you’re with telus so all of those “features” are useless

  • ShelbyGraceOSh2 Shelby Grace O'Shea (@ShelbyGraceOSh2) reported

    I have to say, @TELUS @TELUSsupport has the WORST customer service I’ve ever dealt with. Over a week of trying to get an Apple Watch that they don’t have, yet are still selling on their website. I can see why people go to @Bell #brutal #dobetter

  • faria_wong Steven (@faria_wong) reported

    @TELUSsupport Telus has no means of properly communicating service issues. Exceptional poor service. My home security system has been down now for 3 days. No word from Telus

  • gorgegottmik Sarah 🧷#TeamJinkxMonsoon (@gorgegottmik) reported

    @babyobvious Ahhhh oh no i was getting the 64 one😭😭help the other one isnr even avalaible on the telus website

  • faria_wong Steven (@faria_wong) reported

    @TELUS ADT by Telus service is very poor. I seldom call or require assistance. But I dont have the time to be calling. I dont have access to adt by telus app. I never received any instructions. For $60 a month when I have an issue I expect to call ADT once

  • allanruglett Allan Ruglett (@allanruglett) reported

    @UberFacts Telus. Worst WIFI company ever. I can be sitting in the living room and have connectivity problems. It got worse when I switched to Android too. OptikTV doesn't even WORK.