Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kirk Lubimov
(@KirkLubimov) reported
The internet we get in Canada compared to what we pay isn't even up to par with 3rd world countries. We are paying over $100 per month. Somehow reached monthly "allowance" and download speed is 5 MB/s. And @TELUS @TELUSsupport is pure trash who never even pick up or call back.
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Spicy Extra Mayo
(@zeagan) reported
PEI people who are with Rogers or Bell for their phone, have you been noticing horrible and/or useless mobile data coverage in and around Charlottetown the last few weeks? Gonna cancel with Telus.
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Steve Elaschuk
(@TheRealElaschuk) reported
@kim_siever @dstiddypop43 I threatened to take my almost 5 year old phone and leave Telus if they didn’t give me a better deal and the best they would do for me was $65/month with about 6gb of data. We’re getting hosed so bad in this country. And they wanna charge me more for using my credit card?!?
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ADHD Positive
(@FlahDesign) reported
It's outrageous that @TELUS charges customers $15 for each past e.bill beyond 18 months. Something that takes a millisecond for their system to generate and spit out. As if the service wasn't already overpriced.
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Dana
(@Schesbalz) reported
@balaneski Telus sucks. But I’ll prob stay with them forever. Lol
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Frank Dutch 🍁🇳🇱🇯🇵🇺🇲🇹🇼
(@dutch_franklin) reported
@ItsDeanBlundell @Bell Bell/Rogers/Telus they are all the same. Horrendous customer service. Enjoy our content. Otherwise 🖕FU if you want to cancel or get a refund. Enjoy the hours of wasted time on hold.
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Jordan J Stuffco
(@jstuffcocrimlaw) reported
@petersankoff You forgot to tag them, @TELUS horrible service. Worst cell service I’ve ever had. Bullying customer service. And they use corrupt authoritarian spyware Huawei tech. Worst corp currently active in Canada. @TELUS breach of contract #yourefired and 你們是最低的標準
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Erik McKee 💉💉💉💉
(@YYCRed) reported
@balaneski I’ve been with Telus for a looooong time and have never had any issues. Also, because I have internet with them, adding cellular to my account gives me unlimited internet data. We average about 1TB per month with no extra charge.
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Joe
(@balaneski) reported
Anyone have issues with Telus Mobility? I was with them years ago and had issues with them. But I'm currently with Rogers and I'm thinking of changing. It's either Telus or Bell! I currently have Telus for cable and internet.
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Ryan Dauphinee 🇨🇦
(@ryan_dauphinee) reported
Hey @Rogers because you guys couldn’t get your **** together, Im making the switch to @TELUS stop giving your customers the run around! Your retention team isn’t helpful at all.