Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Pagé
(@Okori56) reported
@TELUS this new app Telus + is THE worst...bring back optikTV
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Jay Green
(@GreenMossOnTree) reported
@DianeEllison @TomPark1n It starts with private clinics offering upgrades. Then they offer a subscription service like Telus offers etc. Until the health care worker shortage is dealt with private clinics should be curtailed.
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TanyaK
(@TaLoKend) reported
@Social_Moi @TELUSsupport I have found that I have better luck through the chat function on my telus. Then they call you direct if needed. Sorry for your loss. It's hard to close everything down.
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Ah-lee-nad
(@ALLE1NAD) reported
Calls Telus. "Call Asurion" Calls Asurion. " We can't help you because you're still under your warranty, speak to Telus" Runs around to 4 different Telus stores. Calls back Telus. They are giving me the runaround and just told me to speak to someone from "Asurion"
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Harvey McKinnon Associates
(@HMAssociates) reported
This issue has been ongoing for over 2 months now without resolution, and we have repeatedly been told by Telus staff the issue would be resolved. A huge waste of our time and resources.
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Louise Pagé
(@Okori56) reported
@TELUSsupport the new Telus+ tv is terrible...the WORST. Takes forever to load, glitchy, slow, awful!!!!!!!!! Bring back optiktv
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Harvey McKinnon Associates
(@HMAssociates) reported
@TELUSsupport We have spoken to people on the phone 3 times, were told issue would be resolved. Issue is not resolved. Our rep Richard is no longer responding to emails. Today, a letter arrived in the mail about this same issue. Very unimpressed. Telus Business Case 16944136
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Scott
(@DarkStar851) reported
@pewpewpew Oh weird. That error screen is from VV, maybe an issue on Telus's end, telling your phone you have it, but you don't. Calling yourself should still work.
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BERGHIE
(@BERGHIEDUB) reported
@ronh_pm @WhitecapsFC I'd say it's a Telus problem because the guy was horseshit But when you don't have any competition besides Shaw and Rogers I guess you can just be ******
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Erin just wont go away.
(@JFCnotagain) reported
Is anyone else having issues with Telus