Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 02/18/2026 10:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sokonkwo84 Stella Okonkwo (@sokonkwo84) reported

    My @TELUS team is committed to giving back! We've been making the #FutureFriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000.

  • MrMerlotMusic The Beaujolais Boy (@MrMerlotMusic) reported

    @aprilknunchucks I used Surf before I had Telus, which the only issue I ever had was I had to buy a wireless router bc the one they provided had limited WIFI and eventually crapped out. They were affordable but I had to learn about routers and internet connectivity to troubleshoot on my own.

  • ryanblondia Crypto_journey (@ryanblondia) reported

    Hey @TELUS I pay for your service and you can’t even have CBC channel work properly! Your service is so terrible. You are all criminals raising rates and lowering service. Is so pathetic that you are able to get away with this crap

  • jadecarmen_ 𝓙𝓪𝓭𝓮 (@jadecarmen_) reported

    **** Canada. Let me pay for privatized healthcare for ***** sake. Maybe I could actually receive some sort of care. 1. No family doctor 2. No walk in appointments available 3. No Telus health app appointments till Thursday 4. Not urgent enough to goto the ER

  • Yvon_99 Yvon lol (@Yvon_99) reported

    My @TELUS team is committed to giving back! We’ve been making the #FutureFriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported

    @DocVan_Nostrand @Vanessa58386340 It's just so gross, I had a call to complain to the ministry of health and they recommended I check out Telus Health. How do they get away with this while there are no family practitioners to work with? I never want to work with @TELUSHealth but I'm pretty sure I'll be forced to.

  • dgct2 DG ❤️🇨🇦🌻 (@dgct2) reported

    Just had a @Telus rep try to poach our internet service. Not even on a bad day in hell would I choose that company again.

  • willfalk Will Falk (@willfalk) reported

    @NWOntDoctor Yep. One example would be that Telus bought Medisys. Also, there are groups that are actively reattaching “orphan” patients. So you go to the virtual service and then they attach you when availability opens up. So many models!!

  • jennsaidthis Jenn (@jennsaidthis) reported

    Trying to watch the playoffs and the TV keeps jumping like a ****** bootleg online feed. Anyone else having this issue tonight? I have Telus 👀

  • garrettbenet Garrett Lewinsky (@garrettbenet) reported

    @TELUSsupport Im talking about telus wifi on my phone. It always connects and never works