Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
120$ a month and I can’t send a message to my sister for her birthday while I’m sitting a foot away from my internet router, what ******** @TELUS? This is ridiculous, start taking better care of your customers.
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Steven D Rowe
(@stevendrowe) reported
Felt really bad for someone at @Telus @TELUSsupport when I had a live chat with them. The conversation went down a completely bizarre route, I knew he was incorrect and it took over an hour before being diverted to someone else. Companies MUST train their staff. Sigh.
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darrenapels
(@DarrenApels) reported
@Telus @TELUSsupport explain to me why it takes 6 technicians to fix a problem that should have been fixed the 1st time?
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
from
Montréal, Québec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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Al K
(@AlKarumbAh) reported
@jheighton3 @adriandix Again, helping nobody but Telus shareholders. Bleeding out our doctors so that they can deliver healthcare inefficiently is horrible. Remember as well that for people with a primary care physician, a virtual visit results in unpaid paperwork for them! No wonder we have shortage.
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A. Mhacky
(@_ironmack) reported
Is telus down??
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Truth Warrior
(@abshadowrider) reported
Almost 90 minutes on hold with Telus customer care. It’s disgusting and appalling how they treat their customers and most likely the end of this Telus customer @TELUSsupport
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RePS 5
(@itsrAti0) reported
@madebygoogle @fitbit White color not available via telus? Tf is this garbage as launch
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Alex Power
(@AlexPowerMD) reported
@TELUSsupport When on airplane mode, you can’t access wifi to send any messages. That is non-scensical. Unless Telus is attempting to cause users to incur roaming charges, a solution should be provided.
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Karl Horvath
(@KWHorvath) reported
@TELUSsupport Appears the Telus Hosting login is not working right now. Stuck in a recursive loop.