Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 02/20/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Once again @TELUS @TELUSsupport Internet SUCKS ROCKS !!! Did a live show today and got half way through to find I wasn't broadcasting because Of My Telus wifi was so F-ing slow and not connecting And That is PURE FIBER BS ! Had to switch to Mobile data !!!

  • BunnyEared bunnyeared (@BunnyEared) reported

    I spent 2+ hours on the phone with @TELUSsupport for an issue caused by Telus, only to be told there was nothing to be done, and any ‘helpful’ solutions were worse then what I’m currently dealing with. How is @TELUS generating new clients when the retention is insulting.

  • BrianABCS Brian Kennedy (@BrianABCS) reported

    @AlbertKamps Call Telus, their customer service is actually pretty good.

  • manny7901 Joseph Kennedy (@manny7901) reported

    @Rogers I loved Rogers when I lived in Manitoba. Now in northern Ontario there is no Rogers service and my choices or crappy Bell or even worse Telus.

  • MikeyB0101 Michael (@MikeyB0101) reported

    Second time Telus internet went down in SE #yeg today 😕

  • theseventenspli Brad Martin (@theseventenspli) reported

    @TELUS And yet they'll have slower speeds then on older networks #dropthecap #amazinglamenetwork #5gfail Can we stop making the most expensive cell network worse please?

  • wager_colin Colin Wager (@wager_colin) reported

    @AlbertKamps I'm on bell. Nothing bad to say. Uses the same towers as Telus in rural areas but along #2 there is probably bell towers. I changed companies because of poor customer service

  • montef Monte Freeman (@montef) reported

    @ShawnKing @TELUS @TELUSsupport Wow. That kind of willful stupid *has* to hurt.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • montef Monte Freeman (@montef) reported

    @ShawnKing @TELUS @TELUSsupport Ahh. Your tv service is tied to your internet service. We have that same problem. Comcast doesn’t have “just internet” service. They force you to “bundle” at least one of their other crap products. 😡