Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Froese
(@JoeFroese) reported
@TELUSsupport Could someone please help me resolve this end to end? On the phone call in December the Telus representative told me he was going to supervise the process with Asurion and that he would check in and contact me. I’ve received no contact from this representative.
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cohost.org/ilyon
(@IlyonLikesCats) reported
@JechtMurray @dominharvia @LukeEnEss I think they're only out West, Telus subsidiary. No contract, monthly plans, credit for your phone if you don't bring one. Awful, but better than the rest
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Mike Olson
(@Mrolson74) reported
from
Chilliwack, British Columbia
@RTRGManageress I assume Telus but the moment I can pull that service from them it is very likely that they lose this business.
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dp
(@dpfilmmkr) reported
from
Winnipeg, Manitoba
@BrownGuyMadeIT @TELUS Reminds me of my issue with Rogers back in 2019. Been a loyal customer since 07, I finally said see ya never. I joined Telus just recently.
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Jordan Roberts
(@JordanMRoberts) reported
@The_Brian_Life The mealy mouth **** falling out of Trudeau's face is straight up Ontario Medical Association messaging. The incoming prez of the OMA works for Telus.
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o w o
(@lumpiadreams) reported
@TELUS is so ******* slimy. got pressured into getting a whole package deal and the entire hour i spent with the agent, they never once mentioned any of the additional fees and charges and now it's past the cancellation date that I find out how expensive it all really is
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د. ايمان العنزي
(@DrEmanAlenezy) reported
@TELUS hi. I called your customer service on October asked them to freeze my account number 603696327 , name: Eiman Alenezy,from October 21 to July 20,2023. Now you are asking me to pay the bill??
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dp
(@dpfilmmkr) reported
from
Winnipeg, Manitoba
@BrownGuyMadeIT @TELUS I can kinda see it now. They promised me half of what I was paying on my monthly payment previously, but never got it, and now it's too late to cancel. It's still lower than what I was paying before, but kinda wish I just bought the new iPhone 14 Pro Max instead.
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Luqman
(@lqmnraof) reported
how long was the Tulus’s original day 1 concert? saw the setlist was changed. we paid the exact same money so where’s the fairness? **** the organizer man concert Tulus pun tak telus
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Rainbowicus
(@rainbowicus) reported
It's actually been messing with my blood sugars too, since I have to be out of the house all day now to work. I work remotely so that I can take better care of my diabetes. Can't work from home without internet. I'm so exhausted and really wish Telus would get their **** together