Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Black Diamond |
Internet | |
| Turner Valley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Mary little
(@Carolinemaryli) reported
So as embarrassing as this is my phone needs to be paid by the 20th it's my business line too and the number that everybody knows to call I can't get on FB without my phone paid or into any of my accounts please help it's $485 through telus acct # 39850913 fingers crossed
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Corissa Boehler
(@CorrissaBoehler) reported
@TELUS I have been trying for 4 days to get through to an agent who can help with my billing issues. I have even gone out of my to go to a store and they can’t help me because I have an EPP account and the wait time to talk to an agent is well over an hour
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Mama B
(@Mama__B) reported
3/ When I was first diagnosed with MS, I had to stop and rest after walking from Telus to Old Navy. With a cane. On days when I could walk further, I’d still slow significantly & experience “foot drop.”
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shoilgoil
(@PekoesMom) reported
@GlobalBC Telus prices are stupid high. Any angle to extract more money from us.
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Mac
(@MacMcGregr) reported
@TELUS @TELUSsupport I’ve been on hold for over an hour on your customer support line. Is there anyone there?! Also - at this point, calling it a customer support line seems a bit misleading, don’t you think? #telus #sos
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Karter Olson
(@KarterOlson97) reported
@rodneyjj1981 @mikeystephens81 Telus is Terrible
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#TrudeauMustGo-Lynx
(@dkelland1) reported
@bcbluecon Never mind I just read the article. Basically the only thing Telus can't charge the fee on is home telephone services in certain smaller communities. So this ruling will affect very few people.
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Lucas
(@Lucas46459161) reported
@cbcnewsbc Telus are so shameless! Communication companies in Canada, including rogus telus and bell, are rubbish, with poor service, high fees, and service calls that test the bottom line of tolerance... When will this industry change? Are there real companies that serve consumers?
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Cookie Monster's Ex
(@UrGirlSaigon) reported
You know @TELUS is trash cuz @TELUSsupport don’t even bother replying to you when you tweet them neither. Not even for the optics to even PRETEND as if they’re a good company that cares about their customers LOL Wtf did I renew with these ppl smh
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a.y☠
(@amielawren) reported
@keyaraathompson SAME! wtf is going on? It's 9 days into December and I am maxed out? This does not make sense. I never max out my data. @TELUS @TELUSsupport