Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 03/18/2026 01:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SlotterNBOtter Slo🌱🌱er🌈hasantwt (They/Them) (@SlotterNBOtter) reported

    When your @TELUS wifi connection is so unstable that your phone disconnects in the middle of the night, can't reconnect and you wake up to your data cap hit -- a week into your use period 😐

  • ColinWhiteStan1 Roy D. (@ColinWhiteStan1) reported

    @sensfan9116 See I like the idea of moving to Calgary. Cheaper housing, lower taxes, etc. But I'm such a lazy ****** I'll probably spend an extra 400k on an apartment to avoid moving to a new city and having to do **** like update my driver's license or set up Telus again.

  • Kyle_Krajnyak Fire Chief Warden (@Kyle_Krajnyak) reported

    Life hack when the telus robot asks stupid questions, just keep saying mobility representative regardless of the question.

  • CaptainAnatine Steve Smith (@CaptainAnatine) reported

    I just heard from TELUS.. no resolution at all.. She told me to go buy a new phone as the old stuff doesn't work with new technology . That's not what she told me in writing . I filed a complaint with the CRTC. Lets see if corporate lies are fine with them.

  • ArnoldWaxwing Arnold Waxwing (@ArnoldWaxwing) reported

    @newfangl3d @troypavlek Telus plaza, soft seat theatre/performance spaces at Macewan bldg., Macdougal United as a cultural hub, not far from Starlite room. Could be a real nice corridor except the street scape is awful.

  • Brittanirussel8 Brattani (@Brittanirussel8) reported

    @viledeity_ My cell with Telus went to $200+ monthly. I switched to Shaw $25 so happy same service

  • AnnoyingBoxz windows_2000 (@AnnoyingBoxz) reported

    @TELUS can you make internet that isnt **** 24/7

  • filomenag70 Filomena (@filomenag70) reported

    @TELUS your customer service is horrendous!! My 82 year old mother in law has been bounced around for an hour!!! She wants out..stop ******* around!!!! Will never use you again.

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @Mark_Goldberg @AlsoKnownAs_AA @ISED_CA How do you true up Bell and Telus having only 1 shared RAN network against your support of facilities based competition?

  • BryanLCrockett Bryan Crockett, Paralegal (@BryanLCrockett) reported

    clinicians, and the support staff, all while they knew that this was not something they could help with. Intensely unprofessional and just another barrier that gay men face in getting proper health care. Very disappointed in @TELUS @TELUSHealth