Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 12/11/2025 11:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dluisa62 Darlene (@dluisa62) reported

    @IndyCar @hondaindy I live in Western Canada and I can't find it on my Telus TV network. Nascar is on TSN every week TSN and Formula 1 but not the NTT Indy Series.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS @tamarataggart How about you reply to my support requests and fix my phone like I've been asking for the last week @TELUSsupport

  • hungtru Hung Truong (@hungtru) reported

    Holy crap. Tons of scam calls today. @TELUS @Bell_Support how about implementing STIR SHAKEN. Not only am I getting robo/hangups, I get angry people saying I called them as someone is spoofing my CLID

  • psxo_sierra Sarah (@psxo_sierra) reported

    @TELUS Cell service is still garbage but hey, why work on that

  • XodiumRetro XodiumRetro (@XodiumRetro) reported

    @GalaxyC38 Oh, you're actually going to Canada! Nice. I had assumed because your bio said upstate NY you were like "wait why the heck is my phone saying Telus wtf", ha.

  • shane_fitzs shane Allen Fitzgerald (@shane_fitzs) reported

    @ telus is your chat option down

  • sorosorosan Stuart Greer (@sorosorosan) reported

    @Crash528 @hfxrebelyeah NS virtual care option. Available to anyone in NS…I think…my wife tried it for my daughter but never got through. I have Telus health through work and they recm’d going to the walk-in.

  • Ice_Princess_27 Skating.Starbucks.Sunshine (@Ice_Princess_27) reported

    @RogersHelps @Rogers Because I’m switching over to Telus or bell! I’m DONE with you guys. Horrible service ALL around. Telus has been a dream for hubby n our home services soooooo

  • rvseeketh RV B (@rvseeketh) reported

    @TELUSsupport I can't see my account because right after logging in the access is blocked by a popup asking me to enter my address to see TELUS services in my area. The popup doesn't work so I am stuck and can't access my account. Please remove the popup ASAP. Thx

  • TroyLynch8 Troy Lynch 🍇🍇🍇 (@TroyLynch8) reported

    Why do Telus people keep coming to my house? I don't want Telus. I'm happy with the services I have. If I wanted their service I'd go seek it. I just want to be left alone