Telus Outage Report in Black Diamond, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 21: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	TV	one month ago
Black Diamond	Internet	2 months ago
Turner Valley	Phone	4 months ago
Okotoks	TV	5 months ago
Okotoks	Phone	6 months ago
Okotoks	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• Simon (@SighmanCanada) reported 21 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• Cory Morgan (@CoryBMorgan) reported 43 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• Katie 🇨🇦🌸 (@communik8e) reported 59 minutes ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• d1g1t4l_nrg (@d1g1t4l_nrg) reported 51 seconds ago

  @chatrmobile You still do not understand! Credit is not what we want! We have to make sure your service is redundant and will be up 99.999% of the time. This outage proves you do not know what you are doing as a mobile provider. Telus did not go down! You did!

• Agrivane (@thelastuid) reported 2 minutes ago

  @Mikeggibbs I have a lot of problems with Telus as a MSSP.

• SadboiturtlesTTV (@SADBOITURTLESTV) reported 5 minutes ago

  So the internet company I'm with installed fiber but they still only offer only 512 kbps to 9 mbps, they go from $40 to $115, hoping I can move to a new provider but they say they don't service out here but 2 other houses who were on same list are now with @TELUS or @Shawhelp

• vova (@trinity67) reported 10 minutes ago

  @TELUSsupport when are you going to fix subtitles not working on my Telus Optik Tv?

• Noreen Smith (@NoreenS60453986) reported 11 minutes ago

  @CityNewsVAN This closures are getting bad wonder what Dix is gonna do? Maybe call Telus? Can’t get into a walk in clinic, how bad does it have to get before we get a reaction from our Government?

• #Redddd (@ColourMeRedddd) reported 11 minutes ago

  @TheOyoyoy @TTChelps The wiring is there & set up in the tunnels. Freedom Mobile users have access to it. Rogers/Bell/Telus have so far refused service in the tunnels

• G (@3ch0z) reported 15 minutes ago

  1/2 @CRTCeng potential misadvertising /fraud / ***** out blatant disregard? @Telus wtf? :D What a joke. Got my device Jan.22.Your own Terms&Conditions xclude me, &then you violate your own T&C.facepalm.

• James (@_Jydeman) reported 16 minutes ago

  Just when I think Telus is the worst telecom company in the world, someone reminds me of Globacom😬😬

• Eric Greene (@ericegreene) reported 17 minutes ago

  Newb @TELUS customer here. Wish y’all would’ve told me how terrible they are before I switched on. Ran up $780 of roaming fees in one day after they told me it was $12/flat and the response from @TELUSsupport was basically, “haha got you!”

• Christa Eisbrenner (@eischrista) reported 22 minutes ago

  Hey @TELUS I got a text this evening with my new pin # and I knew I was in trouble. Since I joined my husband with a Telus family plan last September you have cut my service and tried to recirculate my number 4 times. I knew I was in trouble so I called 611. The rep couldn’t