Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 02/21/2026 01:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brockscrocs hurtling towards mediocrity (@brockscrocs) reported

    @cards_27 @as_per_danielle I’ve dealt with all the big ones and Telus by far has the best customer service (which doesn’t say much). Rogers/Fido is awful, even to dealers

  • DavidB187781 David B (@DavidB187781) reported

    @Sensfan29 Same here in Lethbridge.. is it a network thing or a provider thing?? Telus here..

  • Kiaixia Kia (@Kiaixia) reported

    @Shawhelp @TELUS Also, Hitron is a one of the worst brands of routers. Weird partnership.

  • paul_48n Paul of Waratah 2298 ...now over Big Pond 48N/123W (@paul_48n) reported

    @as_per_danielle Guess comes down to : Did you agree to a 'Bring It Back Agreement'? If you did you paid less than retail price .... it is a gimmick to make payments smaller, you are essentially 'renting the phone' ..all in my non professional opinion. Disclaimer:.own Telus shares. My phone SHAW

  • jkmnew jacob new (@jkmnew) reported

    @mhenderson95 @QuadreIli Or Public Mobile on the TELUS network

  • Harley_murdoch2 Harley Murdoch (@Harley_murdoch2) reported

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  • omprakashpandi1 omprakash pandit (@omprakashpandi1) reported

    @TELUSint **** you telus international...cheat company worst company ever @TELUSint @TELUS

  • sho_help SHOWTIME SUPPORT (@sho_help) reported

    @Jonny2Wheels While the SHOWTIME service is only available in the United States, in Canada you can get the event on Sony devices via the PlayStation Store. Also in Canada, the event can be ordered through Rogers, Bell, Shaw, SaskTel, and TELUS. NH

  • Lepawin LesliePW (@Lepawin) reported

    @HistoryTVCanada well, it’s not a provider issue, as Twitter is saying Bell, Rogers and Telus are all showing Canadian Pickers instead of @CurseOfOak. In 🇨🇦 we wait 5 days to watch after 🇺🇸 but now we don’t even get the episode? Not cool. Lots of pissed of Canadians tonight.

  • tinachahal Tina Chahal (@tinachahal) reported

    @TELUSBusiness @TELUS I called to be a new customer for Fiber. Waited on hold for 30 min to be told to call on Monday. The agent had no way to send an email to you @TELUSBusiness. You guys may want to look at your customer experience for new customer. Just a thought.