Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 11/22/2025 16:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Canada_Capital CanadianCapital (@Canada_Capital) reported

    @NewcomerInvest $WCN Waste Connections $ATD Alimentation Couche **** $RY Royal Bank $DOL Dollarama $CSU Constellation Software $TIH Toromont Industries $TFI TFI International $T Telus $FSV First Service $IFC Intact Financial

  • MikeJef52847703 Mike Jeffries (@MikeJef52847703) reported

    @MarkMcGrathCFP @BoomerandEcho Agree. But only if the shares go up each month. But that's the issue, TELUS shares have been down for over a year! Selling shares would soon deplete them down to zero. BUT, the divi hasn't changed. Always: predictability of income > than of stock price.

  • msmit Michael Smit (@msmit) reported

    @Shawhelp 3/ Moral of the story: if your parents are aging and use @Shawhelp , get them away from this terrible company as soon as possible (and check their bill too... they charge my mum 2x what I pay Telus for maybe 10% of the service spec)

  • gnomeoffender gnomeoffender (@gnomeoffender) reported

    Telus ads were being read by David Herle on his podcast slogan "Telus for good' b/c it was offering service in BC everywhere. DH is on tv, owns a polling firm is on TV as opinionator and also plugging ads for the company taking health care from public to private.

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    Telus Internet Support is known for its exceptional customer service and technical expertise. Whether you're experiencing slow speeds, dropped connections, or other connectivity issues, Telus has a team of dedicated experts to help you troubleshoot and resolve any issues.

  • ExistMan123 g (@ExistMan123) reported

    @NiubeeAB @vicwingly @SmallAnt bell is ****, but them being the best ISP in YYC makes literally no sense. out west (Alberta & BC) we have 2 ISP's, Telus & Shaw. the east has Bell & Rogers for home internet. that advert probably was mentioning Bell's LTE mobile network offerings/speeds.

  • EvanBleker Evan Bleker (@EvanBleker) reported

    @ElementaryValue @benbakhshi Not bad, but not as good as BCTel in around 1981. Gov monopoly phone company trading at a PE of 0.5x. Eventually became Telus.

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

  • MrmSinatra Sinatra 🇩🇿🇨🇦 (@MrmSinatra) reported

    @bvalderrama 60 bucks, Telus 40 GB unlimited. You gotta call them and fix the scam they gave u

  • StephenRLee Stephen Lee (@StephenRLee) reported

    @TELUS @FriendlyFuture That's awesome! Now could you spend some money on towers so we can get more than one bar of service?