Telus outages and service status in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Black Diamond, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Telus
Telus is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ShredderCowboy (@PaulB527811000) reported@JonFraserTF @TELUS Who are you going with Jon? I have had it with them and there cutomer service.
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enzo (@CityBoyz10k) reported@diviinevoice I don’t use Telus I use starlink and it’s still down for me
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ander (@anderbear_) reported@RogersHelps canceled your trash service after all theses years and moved to telus. The only service i ever used or requested was shaw internet, nothing else. I havent watched televsion or own a tv but for someone reason i owe $200 for an entertainment box that i never got? wtf?
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Aaron Wallace (@Airor22) reported@JonFraserTF @TELUS Im going to dump them soon also Jon. Same as you. Been with them probably even longer. Let me know if you find a decent provider or who you are thinking of going with? I wish X made a privacy focused phone and offered service via starlink dtc.
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Justin H (@HJustin21410) reported@JonFraserTF @TELUS Only reason I switched Telus is because of the service..used to call in Nd issues or questions were dealt with immediately. Over the last few years it seems they just took the Bell / Rogers playbook. Foreign customer support. If pay more for good service
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Mike (@fvkasm2x) reported@JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.
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Raven (@Sharisraven) reported@TELUS The most arrogant customer service!! Today!
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Here for Now (@CardozaBuilds) reported@JonFraserTF @TELUS My Bring It Back with Telus ended mid April. I paid out the hardware and ported to Rogers. I had had enough of their poor service, inconsistent network and their need to charge for a new SIM card even though it was their recommendation as a possible remedy to my network issues.
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Chantal 🇨🇦 (@veg_head1) reported@JonFraserTF @TELUS Biggest regret going with them. Also Price Alarm sold to Telus and service what’s never been the same
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ShredderCowboy (@PaulB527811000) reported@JonFraserTF @TELUS Interesting I was with Bell up until 7 years ago when Telus offered better service and lower costs and then slowly went down hill in customer service and my bills are always wrong.