Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken
(@kenn_1967) reported
@TELUSsupport What the hell is going on with Telus support? No live chat.... No reply on Twitter dm.... NOT WAITING HOURS ON HOLD.... Telus fire their customer service department? WTF
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We’re not happy 'til you’re not happy!
(@earthwindn) reported
@TELUSsupport hi, You are going to loose two accounts before we even get service. I have been stood up twice at my condo waiting for a technician who never showed up to run a fiver line. @telus The second time I had to take the day off of work to accommodate the tech who didn't
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Patrick
(@PatrickP876) reported
@MuskyBrown_ @AnthonyLacavera Yup..Shaw getting sold is bad for all Canadians, they were the only one keeping prices down! Rogers vs Telus will just mean price mark ups for all of us
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Noel25
(@ayja147) reported
Waiting on phone for 23 minutes on phone for Telus home services. They have no problem taking my money whenI need help this is useless
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Golden Jets SpitFire CF-18s
(@irishclover1952) reported
@world_YYZ @TELUSsupport I’m having the same issue & I thought it was just me! Wondering if Telus can fix the problem because very annoying to friends….What about i Telus, can u fix that on your end?? Thanks, k
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Stephanie B. 🇨🇦 ✒ 💉💉💉💉
(@FuryanHound) reported
1.5 hours on hold now. @TELUSsupport @TELUS, this is REALLY not a good look for you. - No wait time specified. - No callback option provided. Continual ads about how much you do for your communities doesn't help when you don't even answer your phones. #CustomerServiceFail
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Dr. Vivian Stamatopoulos
(@DrVivianS) reported
Hey @TELUS @TELUSsupport: I have received nonstop fraud calls from a variety of local #’s that all start with the same first 3 digits of my phone number. Can’t block because just call back with slightly different #. Can you not find a way to block this garbage?!
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GLtoronto
(@GLtoronto) reported
@gregg_lowden @AmieVarley I know telehealth was 18 hr wait recently. And telus wasn't. For certain issues, a nurse chat is worth it. But yes, the whole situation screams racket. Def greasy. Def not the std we should want here. But its all noise now. So. Much. Bad.
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We’re not happy 'til you’re not happy!
(@earthwindn) reported
Show up the first time. I am scheduled for an appoint at my home for a new fibre install and have already been billed for a partial months service. I was also about to pull the trigger on three new phones and contracts for that. @TELUSsupport @TELUS
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Irene
(@_Irene_Dreams_) reported
@FuryanHound @TELUS @TELUSsupport Oh dear. Hang in there...