1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telus
  6. ❯
  7. Black Diamond, Alberta
Telus

Telus Outage Report in Black Diamond, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

CityProblem TypeReport Time
Okotoks TV 2 months ago
Black Diamond Internet 3 months ago
Turner Valley Phone 5 months ago
Okotoks TV 6 months ago
Okotoks Phone 7 months ago
Okotoks Phone 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TerminaX4SS
    Termination (@TerminaX4SS) reported

    @BrendanFaherty4 lolll like the time Rogers changed the claim "THE Most Reliable Network" to "A Reliable Network" after Bell/Telus legal presures(and pursuits?)

  • Kodz_88
    Kody Day (@Kodz_88) reported

    @PascalFanClub I’ve been with all of them. @telus has the best rates and customer support

  • JamesVancouver4
    🇨🇦James (@JamesVancouver4) reported

    @theJagmeetSingh Simple solution CRTC should allow for free roaming on other cellular networks in that situation, my Telus cell was fine all day . Pretty simple equation Jug , not hard to figure out just because Rogers down doesn’t have to halt the country .

  • Himmel_Weint
    William (@Himmel_Weint) reported

    @RogersHelps @RebellionSocks You mean your technical team which has the competency of a bunch of passed out drunkards are hardly working to make the outage as long as possible. 3 days thank god Telus still works.

  • kjames_2001
    Ken James (@kjames_2001) reported

    The Rogers outage fiasco from a tech enthusiast point of view. @Rogers I think it's high time you and @Telus and @Bell got together to arrange a back up in case one carriers systems goes down. Would be simple? Probably not.

  • CallHerPerla
    Perla: Pearl with A on the end, not the middle. (@CallHerPerla) reported

    @Altavistagoogle I had Vmedia wifi when I lived in calgary and yes it was a great price but I had SOOO many issues with it. Weirdly Telus was the best for my internet but they don’t offer internet in Ontario

  • mvbenter
    Mike Benter (@mvbenter) reported

    @JJ_McCullough There are other private internet networks around. Bell, Telus, Shaw as well as many provincial telecom companies. Last thing we need is govt ruining the networks for good. Best would be breaking up network portion of these companies, Libs dont have the guts to do that.

  • happy_chappyy
    Ethan Chapman (@happy_chappyy) reported

    I’ll be leaving @Fidomobile at the end of my contract (2 months to go). Any network suggestions? I’ve heard good things about Telus.

  • RogerReimer4
    Roger Reimer (@RogerReimer4) reported

    I can't understand how an whole network can go down with no backup I was in the Communications business for 35 yrs In fact on of Cantel's (former name of Rogers) first agents, Now with Freedom and if it goes down I go automatically to Telus or Bell a roaming agreement they have.

  • DavidDodgeYEG
    David Dodge (@DavidDodgeYEG) reported

    @checkupcbc more competition will not help - my Telus is flaky at home and flaky at the cabin. Nationalize, and integrate networks with redundancy. Let telecoms do retail not networks.