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Telus

Telus Outage Report in Black Diamond, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

CityProblem TypeReport Time
Okotoks TV 2 months ago
Black Diamond Internet 3 months ago
Turner Valley Phone 5 months ago
Okotoks TV 6 months ago
Okotoks Phone 7 months ago
Okotoks Phone 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • indigodontmind
    indigo (@indigodontmind) reported

    @BuppiChow also you shouldn't really beat yourself up over factors that aren't in your control. u couldn't have seen this coming so don't feel too bad about telus servers going down for a while I was playing games with some of my friends when it happened

  • puppygranate
    post-nihility ⚫️ (@puppygranate) reported

    telus just **** itself probably bc of the snow bc discord is ******

  • GabeSerling
    Gabe/Serling 🎭 (@GabeSerling) reported

    Telus is down. I repeat. TELUS IS DOWN.

  • HunterguyWild
    Hunterguy (@HunterguyWild) reported

    @TELUSsupport What the actual **** is going on with your servers. I got kicked out of league of legends cant access discord and multiple random websites are also down, im trying to enjoy my night here but ur ******* servers preventing me from doing so. #Telus #Telusoutage

  • minigammer2
    felix-antoine gagnon (@minigammer2) reported

    @AkashaFPS @TELUS @TELUSsupport i am in the same damn situation was watching anetflix show everything stopped HEEEELP

  • HunterguyWild
    Hunterguy (@HunterguyWild) reported

    @KissItBett3r @discord Riot games down, twitch down, literally almost every single platform, I think it has something to do with the telus servers,

  • mortslrep
    Mortslrep (@mortslrep) reported

    @Willettgoboom You're on Telus yeah? Mine just went out. Seems to be pretty widespread on their network.

  • amatecha
    ༒ ɐɥɔǝʇɐɯ ʍǝɹpuɐ ༒ (@amatecha) reported

    @telus free help for your team: in every traceroute I do to hosts that I can’t connect to (800-1000ms ping), the Telus router that is the first along the route to have a massively high ping is “CHCNIL23BR00”, 154.11.11.177

  • Valorr___
    Ryan (@Valorr___) reported

    @Hykoou @zursosa its a telus outage

  • abdulisuncool
    abdul (@abdulisuncool) reported

    telus being down is some sort of antidisestablishmentarianism that needs to be taken care of #telusoutage