Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Telus
Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nerds 2 You
(@Nerds2You) reported
@bds28 @j3ff_M @MobileSyrup Not true, core router failed at Telus around 2011, less people noticed because we were far less reliant on smart phones back then. Down for a day. It took days to fully restore service while a replacement router was being set up,during that time internet was slower than usual.
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Tc nomedicinehat
(@nomedicinehat) reported
@HayesTSN I really think mostly WHL telus people out west never had an issue and don't know what your babbling about
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UsingHead&Heart
(@usehead_heart) reported
@re_gory @CirtwillMarg @TheRealKeean I’m on Telus and I had great service, data & internet all day.
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Eileen Willett
(@eileen_cucumber) reported
@TELUS Extremely disappointed and angry. My 98 yr old dad, long time customer, has been paying $50/month for a broken alarm service & obsolete panel! Promised a call/email today & rcvd nothing. Careless/sharp practice? One or both. Still waiting. #NOTok
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Soroush / سروش
(@Persian_Filth) reported
You should be just as upset about the rogers service outage, regardless of wether you have Bell or Telus. The simple fact that something like this can happen on such a scale is a threat to us all. Imagine not having access to your own money or emergency services.
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Vitamin B12
(@VitaB_12) reported
from
Mission, British Columbia
BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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Lydia Douglas
(@lydia_douglas) reported
@shanicebanton @TELUS Never goes down with Koodo!!
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Pierre Poilievre's Meatbag
(@conser_nuts) reported
from
Tecumseh, Ontario
@telus throttles my internet when I exceed my data limit because of the grandfathered nature of my contract. Painfully slow, except ads. I hate big Canadian telecom
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༼ ༎ຶ ෴ ༎ຶ༽
(@kenna88) reported
@telus your service is painfully terrible and you charge out the ***. how is this okay????
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🇺🇦🇨🇦CanadaResists🇨🇦🇺🇦
(@Rob16921) reported
@BittiegirlDonna @RogersHelps Actually I kinda lied, we use Telus for cell, have for over 10 years and never once had a major issue, a couple of minor ones but customer service really was excellent, and they're always helpful when we have questions. Now if we could just ditch Rogers I'd be happy!