Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 01/28/2026 05:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nlogue85 Nolan Logue (@nlogue85) reported

    does anyone I know have info on business phones and Internet. @telus has let us down for the last time. We run a 24 hours business and our service is too unreliable. @shaw ? anyone?

  • DavidNg15665056 David Nguyen (VicPd - Human Rights) (@DavidNg15665056) reported

    @NguyenCitizen Ask Manak. If he has clue. Think this cutting edge technology. I beat it once by dumping my Telus cell phone and they tracked me down with mobile units on Simcoe and Dallas. Vehicle emit fluorescent dye thermal gel that "decays" while giving feedback based localized interference

  • westcoast604 GG (@westcoast604) reported

    @ChrisvL11 @WhistlerBlckcmb @TELUS The weird thing is their app never shows more than 40 mins yet the line was 1 hour 30 mins.

  • mrstl17 ♏️ (@mrstl17) reported

    Telus customer service is assssss

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • Acta_non_verba Manuela 🇨🇦 (@Acta_non_verba) reported

    What I'd like to know is how @ShawInfo and @TELUS think it's ok to charge retired people almost $200 a month for their internet and cable. Something needs to be done to help retirees!

  • Fyxer4 Fyxer (@Fyxer4) reported

    **** @TELUS worst internet ive ever used

  • _b3nts bents ☻ (@_b3nts) reported

    @Tchissyy @ManleyJessica If your between Telus and Koodo, Koodo is probably cheaper but with same service

  • ChesterDupont Chester Dupont (@ChesterDupont) reported

    @lesleychestrman @BellMobility Not to brag but never waited with Telus.....

  • nate_416 n a t e 🛸® (@nate_416) reported

    i can’t believe my phone was cut for $60. **** telus til i die