Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Adayinthelife
(@mikerrrobinson) reported
@TommyKoho @TELUS @pfizer Dude mine is terrible too. I’ve called three times and they don’t do **** about it.
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Zettin
(@Zettin_) reported
@TELUS Can you guys get me internet service in my area already.
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Adam Smith
(@AdSmith_) reported
@TekSavvyCSR Telus came in to hook up my internet today and I still have no connection. The network is available but nothing loads. The admin page (192.168.1.1) says “internet is offline”. I have reset the router and contacted Telus, they said it’s on your end. Please help!
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G. Gently
(@DSBacchus) reported
@MistoRivera @manadajo2 @jkenney I bought a house in Victoria & gave it a try. My 90 yr old mum with mild dementia lives with us & she needed a GP. She had heart problems & Telus Babylon Health was only good for minor problems & the medicentres had line ups out to the street. #FactsMatter
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Dave McCristall
(@davemccr) reported
@PeterVogel @TELUSsupport @TELUS It should be a darn easy fix. Heck, I had better coverage there on Freedom Mobile and Fido. They just need to install some femtocells or amplifiers in the area and it should be a relatively easy fix. I’m dumbfounded by their lack of action.
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LifestyleDigs
(@TheLifestyleDig) reported
What the hell is going on with @TELUS email that's been a nightmare since switching to Google as email server. No email has come through in 5 hours now. Even a test email I sent. For a telecommunications company - Telus sucks when it comes to prompt, uninterrupted service.
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Usha
(@MathStudio_Usha) reported
Do not be stupid like me and stay with @TELUS @TELUSsupport for 14 years out of some. Misguided sense of customer loyalty. They don't care and they definitely proved that today. Also the Telus store @ShopSTC avoid it unless you to be spoken to passive aggressively.
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Joanne 🥌
(@jayem1978) reported
I'm due for a cell phone and I'm with Koodo. I noticed on their site they say their network is on LTE or 4G and if you wanted to be on a 5G network to go with Telus. Google search said they'll be on 5G network. Why is there a difference (same with Fido/Virgin vs Rogers/Bell)
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Brandie Harrop
(@BrandieHarrop) reported
@RodFrank12 Thanks! We got a Telus tower put up behind our house. Unfortunately their highest pkg would only cover about half of the internet we use. Will there be any talk about packages? Or just the installation of towers? RN we are with a co that gives crap service just for pkg size.
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ashley //
(@AshleyLeigh90) reported
@TELUSsupport @TELUS I get so many calls that come up as Telus. Some are so convincing and have my name and address and call about promotions ect and I hang up on them all cause I think they’re all scams cause I get obvious ones so often lol how do I know if it’s legit??