Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 03/27/2026 08:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pheonyx131 Pheonyx13 (@Pheonyx131) reported

    @JanineRutledge @jkenney Telus are the ******* worst

  • hungry4sharks sharks (@hungry4sharks) reported

    Ok so what in the world is happening with Telus ?! I can only get 3G on my iPhone 11 right now and we usually have LTE. PAINFULLY SLOW and my calls keep dropping.

  • sqwabb Stanley Q Woodvine (@sqwabb) reported

    @vanalogueYVR Facade is lovely. Inside is tatty & units are tiny, cramped affairs! And the building is a difficult candidate for highspeed fibre optic, unless Telus can run the cables up through the old floor-to-floor garbage chutes.

  • twitty_al no (@twitty_al) reported

    I think legally telus should give you a heads up if their tech is hot so you don’t answer the door looking like ****

  • colinsusan1 Susan Abbott (@colinsusan1) reported

    @greg_gerla @TELUS How polite of him....woke up this morning to no cable....called Shaw...unable to fix over phone..Apt for home technician Aug10😡

  • ghostcatbce GhostWarrior⚔ 🇨🇦 (@ghostcatbce) reported

    @JanineRutledge @TheBlueGem3 @jkenney **** #Telus I once worked for them & they literally robbed me. 😠

  • JaxSargette Jax 🐎 she/her (@JaxSargette) reported

    Dear, @TELUS - extremely frustrated with your online service today. Talked to one agent who couldn't help me, directed to another, then chat cancelled. Now I can't talk to anyone. Not cool. #FAIL

  • armetholist Armetholist (@armetholist) reported

    @pqkken @TELUS you think telus is bad try rogers

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported

    @TELUS Left telus after over 25 years. You guys have become awful.

  • BACullenyyc Bruce Cullen (@BACullenyyc) reported

    @Shawhelp Already called - there is a full node outage in my area. Would have been good to know before I wasted 3h trying to reset my modem while online with one of your tech’s. Don’t make me go to @TELUS #BeBetter