Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 11/27/2025 16:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tjierra #PrayforthePlanet (@Tjierra) reported

    @JennaPerger @TELUSsupport @TELUS Wonder if this is a hacket seems to be down all over the place

  • mel_maur22 Mel (@mel_maur22) reported

    @koodo I get that you ride Telus's coattails but the very least you could do is post something when there's a massive outage... DO BETTER

  • MtlSams Kevin Samson (@MtlSams) reported

    @TELUSsupport Sent the notice to Telus, the service works in other area of Montreal. But doesn’t work near square victoria and old Montreal

  • JennaPerger jenna (@JennaPerger) reported

    @TELUSsupport @TELUS internet/LTE down in toronto anyone else?

  • Shane_01976 shane grover (@Shane_01976) reported

    @taj1944 Telus even has a dececated Vancouver canucks sports channel that they never ever use anymore channel 913 on Telus

  • drumstyx Erich Knoop (@drumstyx) reported

    @TELUSsupport data service isn't working in the GTA for Telus and koodo

  • KrisWoznesensky Kris Woz (@KrisWoznesensky) reported

    @zlaff @TELUS ive been here before with telus. truly awful.

  • Mike_Billick Mike Billick (@Mike_Billick) reported

    @TELUS @TELUSsupport Pik TV is useless. Error after error and zero support. Give a way to manage streams. Telling someone they are maxed at 2 without context is literally useless. How can I stop playback if you don’t show what devices are “actively” screening!?

  • AaronPorto2 Aaron Porto (0-6) (@AaronPorto2) reported

    Glad to know I’m not the only one having problems with #TELUS

  • Shane_01976 shane grover (@Shane_01976) reported

    @DhaliwalSports Telus has a dedicated Vancouver canucks sports channel 913 just for Vancouver canucks games that they never ever use called Sportsnet one Vancouver canucks hockey should use this channel for tonight's game