Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Bratt
(@danieltbratt) reported
@TELUSsupport @TELUS Does Telus support eSIM transfer on iOS 16?
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David
(@Daver_16) reported
@TELUS your automated phone service is trash. 15 min wait, Asked for the call back and all I got was a voicemail saying they couldnt reach me. Pressed 1 and the prompt kept repeating. When someone asks to speak with a rep just put them through to a rep dont keep asking for info.
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David Schreck
(@StrategicThghts) reported
Is it just me or do other people have trouble sending email through #Telus servers tonight? @TELUSsupport
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Monicque Jacobs
(@monicque_jacobs) reported
@TELUSsupport Internet has been down all morning in Dawson Creek. There does not seem to be clear service supports or outage reports. Very poor experience with Telus as a customer for over a year so far.
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Ramin Bourne
(@raminbourne) reported
@peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!
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Bardia Bigdashi
(@Op_Over) reported
@RogersHelps I want a new phone can you help or I have to do to @TELUS
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Ken Hadfield
(@Bubba321B) reported
You can order a $1500 cell phone with a click of a button or add as many “add-ons” to your plan as you want but try and cancel a service and you’ve got a better chance finding Atlantis. @TELUS #Canada
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Spaghetti Harvest
(@Elorajade) reported
@thordora @TELUS I feel like they are all the same. We are moving from Shaw to Telus as I cannot get consistent cell service where I live. Plus we are cutting the cable cord.
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Barbara Borchardt
(@CreatEveInVan) reported
Unbelievably poor support from @TELUSsupport - 2 Hours for a call back on an issue created by Telus only to be upsold on a new data plan! This is what is called Customer service?! Furious
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Barbara Borchardt
(@CreatEveInVan) reported
@TELUSsupport Waiting now 1 hour 45 mins for a Telus callback for a Telus created issue. Really?