Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lorne Guse
(@lorneguse) reported
@TELUSsupport We just switched to Telus a few months ago and we are having nothing but problems with our new NVR. We constantly have to reboot the hardware to get our shows to play or the sound disappears. So far we are not impressed.
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tashie macapagal
(@tashie13) reported
@TELUS @TELUSsupport Watching WW84 and the movie keeps freezing. Not having internet problems as my other devices are working fine. Disappointed.. annoying watching with all the freezing especially if I'm paying $30.
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Colin Whitton
(@colindwhitton) reported
@imboblayton I have used Telus, Koodo, and Rogers and as far as service goes I have never had an issue. Some complain that Rogers do not work well in the mountains, I never had an issue with any of them in the mountains.
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Alexander Scott
(@RedeemerBlood) reported
@TELUS @TELUSsupport Can't even stream a 720p YouTube video right now on this worthless hub. That's right folks, $120 bucks a month and you can't even watch a resolution that was obsolete 10 years ago. FYI it's not a tech issue its a garbage provider issue. #ludicrous #crooks
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Catherine Schreiber🇨🇦
(@cdschreiber64) reported
@TELUS this is embarrassing. We order a Christmas movie on Christmas day and it doesn't work? Seriously?
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Canadian Dividend Investor
(@CanadianDivide2) reported
Telus jumped up in Sept $208 a month, I got rid of all the extra channels and got it down to $114, then this month it jumped back to $165 an hour with their chat they said best deal was $145 include 3 channels, I said no. Call from loyalty program and they took it down to $100
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Dennis
(@denochino) reported
@TELUSsupport @telus I ordered Wonder Woman 1984 via On-Demand, and the movie kept freezing and being very choppy. I’m very disappointed. Could you please help?
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S. Kavita
(@VancityKavita) reported
Telephone, internet and TV is all down. Fck you #Telus
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Miro🇷🇸
(@miroslavskipina) reported
STILL same issue with tv stream. Tech left sms message that he is working on this at 7am(?). Internet stream getting unstable ( zoom, viber...☹). Telus gave up on this issue...
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Lee lee
(@LeeChwk123) reported
@Wispi87 @TELUS I’m having the exact same issue!