Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Black Diamond come from postal codes T0L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Telus
Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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⚫️Toxic *****⚫️
(@BobbieScarlett) reported
Do not choose #telus #telussupport if you want actual support when your internet goes out. They schedule appointments with you, you take time off work and they don't show. This is the third day of no internet #telus
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***** Quill
(@oilymitts) reported
@TELUS it is amazing how slow and bad your services website is. Take some of the millions you are gouging Canadians for and fix it
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Chanta_Ly
(@Chanta_Ly) reported
@TELUSsupport …… the Credit Team has up to ten days to respond!! Ten days! I’m using data because I can’t have Telus internet hooked up until this is resolved. Telecommunications company fail.
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Dr Kay Sunahara
(@KaySunahara) reported
@deonandan Yes, I think it's about $10 extra. I'd have to switch to Telus as Rogers doesn't support anything other than the fruit-flavoured kind of watches. Inertia is my issue.
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Amanda Rigdon
(@amanda_rigdon_) reported
@telus and to add to it, I am now paying for a service I do not have access to and have no set date for installation because the system overseas is down.
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LHL
(@WestWind199) reported
@TELUSsupport @ISED_CA How is this support? It is simply Telus praising itself. I am tired of you.
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kathy bates
(@kathybatesrates) reported
@TELUS the internet rn is BAD. So slow, it’s embarrassing.
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Amanda Rigdon
(@amanda_rigdon_) reported
@TELUS what horrific service. Booked over a week ago for my move, and now being told 12 hrs before I am moving a tech is required. would not have found this out if the tech who was at my current location installing the next tenants service and disconnecting mine didnt let me know
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Garth Shindle
(@gshindle) reported
I've about had it with @Bell . Dumped our phones for Telus but still have Bell Fibe internet. Unstable connection all the time. To make it worse... TSN app is terrible. Garbage company. Absolute trash. Spent thousands per year for 20+ yrs on Bell. Can't wait to be done w/ them.
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Dusty Nova
(@svendsen1229) reported
So, for no interst at all, Telus inflated their asset sheet by not $.04 to $0.06 per early paying customer, they inflated their asset sheet by $100 to $100000 per early paying customer.