Telus outages and service status in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Black Diamond, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Upside🇨🇦 (@FindyourUpside) reported@ProvoGal01 @TELUS @TELUSsupport Oh we know. They have a cartel in Canada, need to pay out their retiring CEO and pay signing bonus to new CEO. It's all about profit for them, not service. But to be fair, I talking to someone from Guatemala and it was great interaction.
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candide persan (@CandidePersan) reported@seblatombe tiens, toute fraiche: Dear User, We regret to inform you of a data security incident at TELUS Digital that involved unauthorized access to certain of our systems
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Jonny5AB (@Jonny5AB) reported@johnIrish007 Telus CEO is stepping down
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x-JB 🇨🇦 (@JackieBee_16) reported@flyin_oryan @Sportsnet @TELUS Yeah I have boxes for each TV. We even have a booster because our internet was so terrible I’m surrounded by apartment buildings and live in a half duplex - thought it was just me because there are so many individual networks around us
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Colin from the Cariboo (@Bietska) reported@TELUSsupport @TELUSsupport: first, the tree is still on the lines as of this evening. Second, I’m not filling out any web forms for Telus again. After I filled out the support form you suggested above, I’ve been getting regular calls from Telus trying to sell me things I don’t want or need 😡
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Nickspirit (@Nickspirit4) reported@anthony604 @TELUS @WhitecapsFC Or why don’t Canadians stop taxing the **** out of entrepreneurship and then maybe we wouldn’t be begging for a buyer and we wouldn’t have a 60 cent dollar. Think about it.
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x-DD (@Dee_Skwared) reported@telusupport Once again the frustration with Telus continues…got a new digital box and couldn’t connect it because it wasn’t registered! Why wouldn’t Telus register the new box before it gets to me??? There goes 3 wasted hours I will never get back!
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rubbertrout (@rubbertrout_) reportedThe sound is all ****** up on the @TELUS TV app and @Sportsnet plus doesn’t want to work either. For what I pay for this **** I’m very unimpressed
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𐐒ɹǝuʇ ‰ (@Clever_Blender) reported@TWilsonOttawa March 2026 Loblaws was breached millions of users health records and customer data. TELUS Digital hacked, millions of stolen customer data from DOZENS of Canada's largest corporations. Your point is valid.
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Ken James (@kjames_2001) reportedYay just spent 25 minutes on the phone with @TELUS to cancel a mobility line…ugh not so much fun.