Telus Outage Report in Black Diamond, Alberta

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	TV	2 months ago
Black Diamond	Internet	3 months ago
Turner Valley	Phone	5 months ago
Okotoks	TV	6 months ago
Okotoks	Phone	7 months ago
Okotoks	Phone	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• 
  Simon (@SighmanCanada) reported 18 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Katie 🇨🇦🌸 (@communik8e) reported 41 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

• 
  Katie 🇨🇦🌸 (@communik8e) reported 44 minutes ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

• 
  Cory Morgan (@CoryBMorgan) reported 57 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NicBe (@NeBeattie) reported 7 minutes ago

  @TELUSsupport New EPP acct, says I set up My Telus (done), then port my #. Getting msg that says cannot do this as acct is within return period. Would like to have this done asap, as I will have 2 pay 2 companies June 1st if unable to port, then cancel w old provider Have emailed

• 
  cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported 7 minutes ago

  Why is it that once I hook my Telus wifi booster back up, the wifi is all wonky and slow again and **** doesn’t load - but for months without a BOOSTER it worked great! I need this booster - fix this issue! @TELUSsupport

• 
  Mistted25 (@mistted25) reported 7 minutes ago

  @TELUS There was a clause within Ian Scott's farewell package that forces him to kneel down and blow you, Bell & Rogers once he'd be head of the CRTC, am I right? Or are you still outright bribing him? I don't think you'd be that cocky with Charbonneau & all... #Bell #ROGERS

• 
  katie baradoy (@katieekatess) reported 8 minutes ago

  Hey @TELUS you’re the worst!!!!! We’ve been with you for 6 years (&honestly had pretty crappy service during that time). Now we’re moving out of province we are being hit with a HUGE cancellation fee. We were told there was the possibility you could waive it. But you won’t!!!

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 8 minutes ago

  @spencerbennett1 @TELUSsupport @TELUS Oh, I wasn't in the waiting queue (I was only in queue for like 2 minutes). It was the actual support call for that whole 2 hours. They finally let me go and are supposed to call me back this hour with a resolution.

• 
  Trish Spink (@trishspink1) reported 9 minutes ago

  @virginmobilecan switched to Virgin from Telus and really struggling with Virgin technical support. After 5 phone calls and 2 none returned calls (when technicians were at a loss) problem still not resolved and still no plan to resolve. Please help

• 
  Nathan Graf (@NRG47708) reported 10 minutes ago

  So I guess the CRTC is a bunch of spineless cowards that'll bend over backwards to appease the Big three at the cost of the consumer and small tech providers. Currently run by a "former" telus VIP Ian Scott. Must be been offered a lot to **** over Canadians and small businesses.

• 
  Mel Jane (@melhuebie) reported 13 minutes ago

  @aggieloveseggs There are things I think are valid criticism (which is mostly about communications instead of supply chain) but like that Telus center was very organized chaos. This is a huge project and I think a lot of people will never see a health project on this scale again.

• 
  Boyd Tolton (@isosanity) reported 14 minutes ago

  @TELUS After 19 years of being a happy Telus internet customer I am switching. One day before appointment to connect fibre at new home, Telus cancels. Asks me to choose between an appointment 2 week later, or slow copper now and fibre months later. Goodbye.

• 
  katie baradoy (@katieekatess) reported 15 minutes ago

  So all that being said stay far away from @TELUS. We have no equipment, anything and we are still expected to pay this huge fee. What are we paying for??? And why! Especially if you CAN cancel it, but refuse to. Will not ever be using your service again