Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (23%)
-
Wi-fi (12%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
-
Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
-
Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
-
Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
-
Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Del👅007
(@Del84126873) reported
@LucifersTweetz Sounds like Telus Help Desk ?
-
MoistKumquat
(@xmoistkumquatx) reported
Hey @TELUS - why is it that your technical support is CLOSED? It's 6pm my time, my modem isn't working, I called tech support; it said you were closed and to call back during business hours. ..... wtf
-
Daniel McFee
(@mcfee_daniel) reported
@TELUSsupport Why is coverage so bad in North Edmonton lately? I'm parked next to a 5G tower getting a 4G signal. It's been this way for the last few months. My Telus 150 internet has been barely usable over the same time period. Are there at least network upgrades responsible for the issues?
-
Loreen Wilson
(@gidsmomp) reported
from
Edmonton, Alberta
What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!
-
Mark Edward
(@Zinner_15) reported
@crazed1011 @JacquelinejakeB @TELUS You'd think the extra 7 dollars monthly they are charging would go to customer service... Nope, been on hold over an hour lol.
-
TheMinisterOfSquarePantsProsperity DragonCrew
(@krakenyby) reported
@TELUS The future is not friendly. I cannot make adjustments to PIK TV for two months to drop CRAVE TV that I no longer want. When the hell are you gonna fix your app it doesn't work on any device to adjust PIK or OPTIK TV. Terrible service. #TV #TELUS #ALBERTA
-
Sarah 🇨🇦 🌈 NJ Con '23
(@Sarli45_) reported
@tam_gb Dang that sucks. If you have a friend/family that is ok w/giving u their Rogers/Bell/Telus/cable provider acct info, you can sign onto watch episodes on the CTV website. They don't have the latest episode up just yet though
-
HotGyal🤍
(@__BeaautyQueen) reported
My wifi isn't working, neither is my data. Telus & Rogers can **** off !
-
WaywardAF Amanda DD+1 🇨🇦🦄
(@AmandaC0124) reported
@ojblockedme @TELUS I threaten to cancel after they wanted to charge $130 for a phone plan and they did not give a **** even though I have been with them for over 15 years, so I did and now only pay $90 for everything on a different provider
-
G
(@FunkCityGuy) reported
@theJagmeetSingh Resign as leader. You’re ******* terrible at this. BC is privatizing through Telus and not a word, because they are provincial NDP? That’s your constituency. You bluster online about problems and ask for us to sign so u can steal our email, but you hold the keys in parliament.