Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 11/22/2025 08:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jasmin_yeg Jasmin Smith (@jasmin_yeg) reported

    So if Telus is down, does that mean Bell is down too? Our Bell account for work isn’t working! @Bell_Support

  • CadenFanshaw Caden Fanshaw (@CadenFanshaw) reported

    If your cell phone isn't working for calls and you have TELUS or Bell you are not alone. Sounds like a major outage across Western Canada. No word on when service may be restored @ckpgnews

  • _RealJeff45 Jeff ™ (@_RealJeff45) reported

    @Telus bros. Get your **** together, our phones aren't working.

  • The_Mrs_Ward 🇨🇦Melissa🇨🇦 Proudly double dosed 🥳 (@The_Mrs_Ward) reported

    Anyone else having problems with their #koodo #telus data network dropping?

  • KingArthurWelch KingArthurWelch 🇧🇧🇩🇲🇨🇦 (@KingArthurWelch) reported

    @KinghorseWrites @shmitzysays @TELUS Shouldn't updates be done in the early morning hours, so it won't interrupt business?

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported

    Is Telus network down? Two calls dropped now in south Edmonton

  • uselessappever earl (@uselessappever) reported

    @Bell_Support any outages at the moment in the western (AB/BC) area? Telus has posted they have outage but no statement from Bell yet

  • therealpopo28 Cam Polski $EBR (@therealpopo28) reported

    @notthatkristen @TELUS Oh ya. Service of and on for the past few hours.

  • racing_flamingo db (@racing_flamingo) reported

    @NEWS1130 I know it's not as newsworthy as a broken down poutine truck, but Telus and Bell seem to have a major service interruption across western Canada. But that I can see why you'd think a food truck is a better

  • technteachn Keith Kenney (@technteachn) reported

    @TELUSsupport I've got both a Telus personal phone and a Bell work phone. Both are down, have been now for almost two hours. Just incase this can help with the technical side of things. Central Alberta here.