Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 06/24/2024 07:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Total Blackout
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hank070337251 therealhank (@Hank070337251) reported

    @cafreeland No family doctors available. You’re lucky to get into a walk-in clinic. You have to be there hours before they open to get into the cute. Oh Telus health does online appointments you have to book 3 months in advance! The system is broken.

  • DVPdirect Darcy Van Poelgeest (@DVPdirect) reported

    I don’t have time to chase you down and wait for return calls that never come. You are welcome to just keep sending out iPhones to strangers. I’m not paying for them and I’m taking my business elsewhere @TELUS

  • GreenMossOnTree Jay Green (@GreenMossOnTree) reported

    @Iluvhikingjen Let’s keep that trending down. Telus health makes me want to drop their cell service, but frankly all the telco companies are basically scum.

  • ExYYC ExYYC 🇨🇦 😷 💉 (@ExYYC) reported

    @TheBreakdownAB @trentjohnsen That map is BS. I live in a rural area that is supposedly 5G. My phone gets 1 bar and can drop calls/data anytime. Telus hub trial failed; former wifi ISP gave 2-3mbps down, 0,8 up. 5G?? Now I pay Musk's satellite a small fortune but it works.

  • TheStrange1989 Tom (@TheStrange1989) reported

    @Berndthoughts @TELUSsupport Oh yeah in all my dealings with Telus I’ve always felt like their number one customer, especially when they call me every month trying to sell me a home security system and a landline telephone. I super appreciate it.

  • xinzaixinjiapo Xin(しん) (@xinzaixinjiapo) reported

    @shiroizora Appen, Telus, OneForma, most of these kinda companies pay salary in USD only via Payoneer. And exchange rate is really bad😥

  • kirbiebaxter Kirbie Lizzie (@kirbiebaxter) reported

    Just woke from a bad dream. Some guy with green painted face asked my name and then told me he was going to kill me. Please speed it up, Telus people. Because I can’t sleep anymore.

  • itsBNYHO Ben Rodgers (@itsBNYHO) reported

    @TELUS Worst customer service - they mess up and instead of fixing the matter they make me suffer further.

  • hat_molly Molly (@hat_molly) reported

    @RobertFife I think we need cheap, widespread high-speed internet for this not to have serious equity and access problems. Nationalize Rogers/Bell/Telus (or create a public carrier) and get those $/GB prices way down (or free).

  • leahcaldow Leah Caldow (@leahcaldow) reported

    Just a heads up, @TELUS mobility is increasing their plan prices by $7/ month, on top of charging a 1.5% credit card processing fee. I’ve been a customer for 15 years and asked them to match another company’s plan to which they declined. Who is the best alternative?