Telus Outage Report in Black Diamond, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

City	Problem Type	Report Time
Black Diamond	Internet	one month ago
Turner Valley	Phone	2 months ago
Okotoks	TV	3 months ago
Okotoks	Phone	4 months ago
Okotoks	Phone	5 months ago
Okotoks	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• Cory Morgan (@CoryBMorgan) reported 26 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• Katie 🇨🇦🌸 (@communik8e) reported 31 minutes ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

• Simon (@SighmanCanada) reported 37 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Sean Smith, UE, CD (@SeanSmithCR) reported a minute ago

  Dear @telus. Willow Point is the fastest growing area in #Campbellriver. I am now paying $5 a month more for my mobile, and I can barely use it in my house (can you hear me now?). Time to work with City Council to fix this issue, don’t you think? @TELUSsupport

• mclark (@mclarkrosie65) reported a minute ago

  @calgaryherald @TELUS Still sucks!

• Synthetic Animals (@moodyangela) reported 2 minutes ago

  @JamesDueck @TELUSsupport Telus sucks everywhere At my moms house in Rutland the connection drops every 30 minutes or so, long enough to need to use phone data. I used all of my data when I barely left the house And all they do is tell you to reset the modem, or wait on hold for hours

• GordWhitehead (@GordWhitehead49) reported 4 minutes ago

  Had work done in house. All #Telus gear was unplugged. Plugged in again&nothing works. Spent 97 minutes on hold listening to how wonderful they are. Tech on phone couldn't resolve. #Telus, you charge like thieves, your customer support sucks.

• Jay La-vinge. 🌺 (@JayLavinge_) reported 6 minutes ago

  Telus customer service is disgusting. Yes, disgusting.

• Collin Saint (@collin_saint) reported 7 minutes ago

  @wchoy74 Not holding my breath. I live just past winterburn road and I’m still stuck with an intermittent Telus Hub on the cellular network.

• Taylor (@TeeTeeBossay) reported 9 minutes ago

  @TELUS what is wrong with signal today?

• Mohamed (@Mohamed66705439) reported 9 minutes ago

  @Navin_K_Arora @TELUS Hi Navin. Koodo doesn’t stand or support it’s customers. I ordered an iphone 12 with Koodo but 3 weeks later, am still without a phone. UPS lost the package but blames penguin pickup. Koodo has refused to help me. Is this how koodo treats its customers??

• Lord of flamesss (@Lord_offlames) reported 12 minutes ago

  @TELUS @wandavision @VIFFest You guys suspended my account for no reason. I can’t even call customer service like bro. The thing is before 10 hours I contacted you and they said it’s an errror in the system and they won’t suspense my account but you guys did

• Charlie Pete (@Cruciiii) reported 13 minutes ago

  @NotRibs breh if I woulda just went to Telus i coulda had 1000 down 800 upload fibre. im actually pissed that i had to realize that this AM