Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 01/27/2026 04:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • olBoozy 🇨🇦 yes to science + equality (@olBoozy) reported

    @nationalpost @TELUS Garbage paper stumping for corporate pigs. Pass.

  • semensenate Jaden (@semensenate) reported

    being a telus employee at 17 years old showed me how much customer service workers really love taking stimulants

  • hellomsburch Heather Burch (@hellomsburch) reported

    @TELUS Your website says "Use any Canadian number with your TELUS account, including landline numbers" so why can't you port my Canadian number? On hold ~4 hours with various service reps.

  • richardbriggs Richard Briggs (@richardbriggs) reported

    @TELUSsupport @TELUS is there an outage of some kind on the north side?

  • ABanack Andy Banack (@ABanack) reported

    Oilers on TV cutting out again. Is Sportsnet blinking or is it a Telus issue?

  • CKarstadt CharlesK (@CKarstadt) reported

    @TELUS your sales and marketing people called me on a number that is on a do not call list. It is interesting that neither the caller nor his supervisor called me, or so they said. When I asked the supervisor why I was called he hung up on me. Excellent customer service.

  • CndnSheepdog Laurie (@CndnSheepdog) reported

    @dexter_doggie @TELUS There will be no service to any Blackberry by any carrier as of Jan 4th. I wouldn't replace this but I'm being forced, which is part of what makes it extra frustrating. (Thank you so much for offering, though.)

  • AngelPro_Games AngelProductions_Games (@AngelPro_Games) reported

    Due to waiting on telus to come check out our internet, I will unfortunately have to cancel stream for night. No internet connection for now or at least until further notice. I'll still be able to connect via LTE on my phone, but yah no stream for tonight. Will keep yell posted!

  • KevinJamieson86 K-JAM (@KevinJamieson86) reported

    I've been working in a sales position for a partner company of TELUS doing business sales for the past several months. I'm not really a "sales" guy, so it's a challenge. I just ask questions to find out what my customer actually needs and the give the all best deals and pricing.

  • ColmerAlisa AlisavandenBiggelaar (@ColmerAlisa) reported

    @TELUSsupport @TELUS so frustrated with service and product…keep charging more and everything always “freezing” and goes down…ready to cancel