Telus

Telus Outage Report in Black Diamond, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 03/10/2025 20:25

March 10: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks, Black Diamond and Turner Valley.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks TV
CanadaOkotoks Internet
CanadaBlack Diamond Internet
CanadaTurner Valley TV
CanadaOkotoks Phone
CanadaBlack Diamond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GrainAlligators Professional DILF (@GrainAlligators) reported

    @apihtawikosisan @TELUS We’ve been on Shaw Blue Curve for roughly $80 dollars. It’s been good and serves our purposes. It has been a bit slow these past few days on our phones. But I don’t know how much of that is a network issue or a modem issue. Haven’t had a minute to troubleshoot yet.

  • md2neatt_ md. (@md2neatt_) reported

    Was paying 160 a month for telus now I’m down to 40 a month with freedom it’s a miracle

  • RA98394217 FN-2187 (@RA98394217) reported

    @apihtawikosisan @heradasha @TELUS When you talk to them, always ask to speak to Customer Retention, or Loyalty. These are the guys who will make a deal to keep you.

  • gomindshine1 colleenm (@gomindshine1) reported

    @this_is_JF @Tracytms Signed deal with Telus and Huawei to develop Canada's 5G broadband too. JT had to cancel it.

  • ryantyke Wine Guy (@ryantyke) reported

    @TELUSsupport hi Telus. Our internet is down. Any outages in #yeg?

  • am968426 AM9684 (@am968426) reported

    @aguyswife1 @TheYetiKnowswhy @TheRealKeean After all I have seen about Telus if I was a customer I would be severing ties!

  • gb10xnm Boxer Hill (@gb10xnm) reported

    @KatyaAndYourDad I had koodoo for 2 years out here in Alberta and it was great. They were much cheaper than all other alternatives and it just worked well all the time. Working with the online only part was easy and trouble free. I would do it again. Koodoo IS Telus though so check a coverage map

  • Stasher_BC Chris Istace (@Stasher_BC) reported

    Home internet plans are a bit bonkers on how much it costs. Didn't notice that my 2yr promotion exprired on my Telus fibre internet and it jumped to $204 after fees & taxes. Logged into online portal and dropped it down to same "new version" plan for $135/month. Feels expensive

  • GOWITHJ0E BertuzziNaslundScores💸 (@GOWITHJ0E) reported

    @danriccio_ I watched some of the Vancouver Telus game today was pretty bad. I Keep trying to Like MLS but it keeps boring me to sleep

  • Jay24Nelson Jay (@Jay24Nelson) reported

    … sorry @TELUS One more strike against the desire to use your service. Increasing roaming charges is ridiculous. As a life long user of BC Tel and now @TELUS I am now seriously weighing options. #TelusRoaming