Telus Outage Report in Black Diamond, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (19%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Internet | |
| Black Diamond |
Internet | |
| Turner Valley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ben🌱ui
(@_benui) reported
Looking at their site Telus has been offering their 75Mbps for $85 but had no problem charging us $140 for 2 years. And the same service in Europe is like $20.
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Irfan Mohammad
(@IrfanMo91293903) reported
@SamsungCanada @TELUS I bought a Samsung refrigerator in June 2020. Just after 18 months it stopped working. I called Samsung for repair. Samsung asked me to talk to their approved service center. In January 2022 They gave me im writing fridge is not repairable.
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Steve I
(@SteveI26827992) reported
@EdmontonOilers @ZachHyman I would have wanted to watch the game but @telus wifi is terrible -
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Rob
(@whit3rob) reported
.@telus trying to steal me as a customer from their own company @koodo and have the nerve to tack on $150 activation fees. I'm sure that works on a lot of people, not me. You just angered me. #canada #terrible #customerexperience
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Pretty sad when I have to take my phone off of my @TELUS WIFI just to post to @Meta I am so glad I have PURE FIBRE by @TELUSsupport ! Fiber optics that are slow and suck beyond belief ! Can I go back to dial-up ?
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Same as my @
(@shann_ee_) reported
I’ve literally always said Telus was the best network, and I’ve switched countless people over. But these last few months have me wondering what the heck I’m paying top dollar for
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Same as my @
(@shann_ee_) reported
What is going on with the @TELUS network lately????
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ni-chola
(@nicolagavins) reported
@TELUSsupport Despite knowing it was a @telus error, you wouldn’t prioritize sending a tech to fix it. You did offer a measly $50 off a bill for your screw up. So 14 days without a phone, daily hour plus long holds, only to go through the same hassle and non solution day after day.
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Melissa
(@dreamsandcolour) reported
. @TELUSsupport why am I being told by customer service that there isn’t a customer service rep that I can speak to? @TELUS
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starinwinter09🇺🇦
(@starinwinter09) reported
@Nerdrotics Let me tell you a story of the Canadian big 3. Telus, Bell and Roger's. - poor service - high prices - bandwidth limits. Among other things that will overfill a tweet. Americans still have it good.