Telus

Telus Outage Report in Black Diamond, Alberta

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The latest reports from users having issues in Black Diamond come from postal codes T0L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 01/13/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

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City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

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Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MockingjayRhin1 Rhina Mockingjay, 🇨🇦 Our Next Prime Minister! (@MockingjayRhin1) reported

    @AMCKunneke @ltmcdies @CBCAlerts So you'll pay telus? 'Cause damn sure as shootin they're taking a cut.

  • DaveDevineOnAir Dave Devine (@DaveDevineOnAir) reported

    Dear @TELUS , after being a customer for a couple decades and dealing with constant price jumps with each renewal but sticking with #telus ..you decide to stick me with a charge to pay my bill with a credit card, which I've been doing since day one. Final straw, time to cut ties.

  • ashutoshbhatt7 ashutosh bhatt (@ashutoshbhatt7) reported

    @AboutRogers @Rogers @redcrosscanada I am from Charlottetown and rogers is down here. My brother is with Telus and they have service restored, have to use his personal hotspot to make a tweet. Please restore network on Rogers ASAP.

  • TELUS TELUS (@TELUS) reported

    @FriendlyFuture You can also support relief efforts by texting DONATE to 41010 to donate $20 to the TELUS @FriendlyFuture. If there are any other updates to share, we’ll add them to this thread. #HurricaneFiona

  • Ardi_Iranmanesh Ardi📈🦄 (@Ardi_Iranmanesh) reported

    @TELUS What the hell is going on - No service all day. #fiona #Halifax

  • Romeos_Gypsy RomeosGypsy (@Romeos_Gypsy) reported

    @Girrl_Friday Im with telus and just got service back now, out for 12 hours. Could only text.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • turncoathill Brule's Rules (@turncoathill) reported

    Just getting cell reception after 14 hours with absolutely no information from @TELUS . Is that what we pay some of the highest cell phone bills in the world for? My elderly neighbours couldn't call emergency services when a tree fell through their roof. Utterly ridiculous.

  • willowmac44 willowjaime (@willowmac44) reported

    @LouiseMartinCBC No service at all with Telus. Been scary. Data doesn’t work. Works for 10 second intervals. Our property was destroyed but house and humans are okay

  • mikeandcheeeese Tweets by Michael (@mikeandcheeeese) reported

    Any update from @telus on when cell service will be restored following Hurricane Fiona?