Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 02/01/2026 01:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

  • RealNorthThor Thor (@RealNorthThor) reported

    @KristinRaworth That's the Telus bank machine you put your money in and never get it back.

  • OMFCody Cody (@OMFCody) reported

    Why are phones taking so long to ship (they're in stock online) and shouldn't I get the same price I was quoted when I ordered it? This year has been nothing but issues with Telus. The phone is still half the price at Bell..

  • sabre1419 Gp65 (@sabre1419) reported

    If I have 5 bucks for every time Shaw Gateway crashed or simply didn’t work I would have free cable for life I had Telus as my provider and switched years ago to Shaw huge mistake aweful service

  • IAmRotting Antenora ( ˙-˙ ) the thing in the lake (@IAmRotting) reported

    What kind of shitty phone company doesn’t let you access their own website while you are using data that they provided you. **** Telus.

  • GayleneGenge Dr G (@GayleneGenge) reported

    @MO190221 We had to switch to Telus because Shaw couldn’t get us a better signal in our basement

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit

  • mayyyyaaaaaa mn (@mayyyyaaaaaa) reported

    @TELUS @TELUSsupport waiting for a response still....worst customer service #telus

  • Mike_at_Arms Mike Rousseau ⚔️ (@Mike_at_Arms) reported

    No streams this week! One of my DSL lines is out, and telus can't come down until Thursday to fix it. I can barely load twitter or take work calls.

  • Jay444 Ⓙⓐⓨ Ⓢⓗⓐⓦ (@Jay444) reported

    So I guess the folks @TELUSsupport are really behind. My scheduled appointment for yesterday has come and gone and all I’m hearing is crickets. Calls to Telus Support get lost in the phone system ether. Hoping contact via Twitter DM will be better... HᏜ℘℘Ꮍ Holidays!