Telus

Telus Outage Report in Black Diamond, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Black Diamond, Alberta 12/25/2025 06:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Turner Valley.

Loading map, please wait...
City Problem Type Report Time
CanadaTurner Valley Phone
CanadaOkotoks TV
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _jesusrose rosa sparks (@_jesusrose) reported

    PSA: Rogers has better service in my basement then Telus, talking 4 bars LTE

  • aaronlewis1979 aaron lewis (@aaronlewis1979) reported

    @TELUS going back to shaw, at least customer service was easy.

  • WingerAlberta Alberta Winger (@WingerAlberta) reported

    @Hannah_Bananaz I guess the big question is how is @TELUS bad choices the responsibility of the taxpayer? They’ve been ****** their clients, I’m a Telus client, with obscene mobile rates for many years. They can pay for their own mistakes. Time to let the US telcos into the Cdn mkt.

  • MuratTunca16 Mrt Tunca (@MuratTunca16) reported

    @telus is still not helping customers who wants use their wifi calling service abroad. Why @telus is forcing us to switch?

  • golfbum55 RodgerDodger (@golfbum55) reported

    @Hannah_Bananaz They knew this would be a problem but did it anyway. I left Telus because of this. Let them pay for their mistakes and open Canada up to US competition.

  • L_Geekhome Loraine Fraser🇨🇦🇬🇧🇮🇪🇫🇷 🇦🇺 (@L_Geekhome) reported

    @BlackBerry Just got a text from Telus Mobility advising as of Jan 4/22 my "device will no longer be functional and will not support voice, data, SMS and/or 911 services on any carrier network". Does #Blackberry have a workaround that the Telecomm's are not telling us about?

  • turokosama turokosama (@turokosama) reported

    Hey @TELUS @TELUSsupport @telusmobility what happened to caller ID????? Whenever we get calls now it just shows the location. Brit. columbia or Ontario?!? You can’t see the number until you ignore the call and look in missed calls. FIX THIS !!! Soo annoying

  • cdglove98 Chris Glover (@cdglove98) reported

    @BruceDawson0xB @TELUSsupport Is this a relatively new thing? I used Telus up to 2014 and didn't have a problem.

  • DominoTristan domino n tristan n dad (@DominoTristan) reported

    @RachelNotley My Rural internet is abysmal … it’s 2021 .. there are times the @TELUS hub is so bogged down dialup (yes I am that old) would be better !!!

  • tunkfunk tunkfunk (@tunkfunk) reported

    @TELUS Telus charged me for a 2nd number on a contract, which I called and tried to cancel. They kept saying they wouldn’t do it…”BUT they could cancel my current line at no cost (which is a business phone number). This was a 2 year contract @ 80/month. Essentially Telus cost me $1920.