Telus Outage Report in Black Diamond, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Turner Valley.
| City | Problem Type | Report Time |
|---|---|---|
 Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Wes Snukwa7
(@snukwa7) reported
**** @TELUSsupport Telus "BC" and their below standards service provided on Salmon River Rd Salmon Arm. Paying market value for under market service. Way to Nickel and Dime BC.
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brandon
(@YEGCanadiens) reported
@ELLISCO59825771 @ChrissyW35 On bright side I’m out of civilization till Monday or Tuesday when ever Telus restores my wifi service hahaha
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Wally
(@Franc1Mellowood) reported
@noneighbour @CherylZiola @taxpayerDOTcom My pipes haven’t changed. That’s like the 90year old renting the old phone from Telus for the last 40 years. What are your thoughts on bc hydro taking money from everyone to help pay for the ones that can’t pay?
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Mark Whitely
(@MarkJambull) reported
dam slow ; my phone went dead & telus says its going to be 2 weeks to get fixed ; what a load of bull 😡
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Ready Fire Aim
(@ReadyFireAimCA) reported
@awilkinson @myfirstmilpod @awilkinson RE: iMessage issues, look into a dual-SIM iPhone. Give out the number to the throw away SIM freely, keep your personal SIM/number closely guarded. Telus, Bell, Rogers, etc all support this.
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Jeffrey Beatty Ⓐccessibility Ⓛens
(@macjbby) reported
What if I was unaware of the change of 20GB data from 40GB data? I called emergency video calls 911 and got throttled 20GB soft cap. Telus will be liable for not notifying me of the change of plan without my permission. Now, it is a 100GB data plan for $80
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canadian bad dream
(@FUNGUY416) reported
@TELUS @TELUSsupport after almost 2 hours on the phone again this week to correct my bill, my latest is once again over billed and missing discounts and promised credits. Awful service. I am disgusted with myself that I made the change from @RogersHelps.
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felix
(@felix34957067) reported
@garncarlos @slish @TELUSsupport Not sure how that works... I have telus and I can access Netflix through multiple devices just as person above said. If she has NetFlix she has a login and password.
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Maz Khan
(@MazKingKhan) reported
@TELUSsupport Thank you for responding! I’ve sent you a PM. I moved from Bell to Telus just last month so really hoping Telus sorts all these issues out before I decide to move back.
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lucas 🎺
(@theLUCASTDS) reported
@HarryFischer15 @stephen_taylor And that’s just the whackadoo stuff. It doesn’t even touch on the very real issue of things like Private or profit healthcare (like Telus Health) popping up all over the country