Telus Outage Report in Black Diamond, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Black Diamond, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| Black Diamond |
Internet | |
| Turner Valley |
Phone | |
| Okotoks |
TV | |
| Okotoks |
Phone | |
| Okotoks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BigTough
(@Benchamin) reported
@Bell_MTSHelps Internet service down Winnipeg Osborne area. Also can't connect via app or the website from my Telus cell phone.
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engineer hate account
(@_fetusfilets_) reported
another day of my @TELUS phone data being absolutely dogshit awful again. I love paying am extra 40 a month for worse service and I regret switching more and more each day
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Mason5124
(@Mason51242) reported
@CrescentEagle @CanadianPolling Yea, If Big tree was nationalized, on July 8 that day Bell and Telus users will also be down too. Good idea idiot.
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Dante Earthboy
(@DanteEarthboy) reported
@LisaLaFlamme_ What a truly terrible and unprofessional way for them to treat you after 35 years. My mom isn't on twitter but wanted me to tell you she watches you every night and just switched her one remaining service from @Bell to @TELUS . You're a class act Lisa. They don't deserve you.
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Candice
(@candicemakhan) reported
@TELUS @TELUSsupport I’ve been US charged roaming fees even though I’m nowhere near the US. Your online support form isn’t working and I’ve been on hold for hours trying to escalate this issue. Can someone please help me?
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leif sloane jagr
(@LeifQuitlong) reported
Scammers pretending to be Telus also tell them you're scammers hang up the calls
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engineer hate account
(@_fetusfilets_) reported
hey @TELUS why has your data been so slow recently? like its been over a month of sub-3G speed why am I paying for 5G??
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The Warriors Invitational 🏆
(@BlqMgck) reported
@__laxned @tobzillaortobz Shaw, Rodgers, Bell, Telus. I'd say Shaw has the best service but the dumbest technicians.
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Sparkle ✨
(@Sparkle_Emotion) reported
I’m so tired of the horrendous service from @TELUS @TELUSsupport we’ve spent hours on the phone to have something fixed for a couple hours, then the same problem occurs. They can’t send anyone up for over a week. At this point i think switching is out only option.
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Kathryn OConnor
(@Kathryn0805) reported
@TELUS why is your telephone customer service “closed” at 10:44 am EST on a Monday morning? The toll free number 1-888-811-2323 published on your bills mentions nothing about “open” times. I am calling on behalf of an 82 yo who just signed up for your life support device.