Telus Outage Report in Black Diamond, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Live Outage Map Near Black Diamond, Alberta

The most recent Telus outage reports came from the following cities: Okotoks and Black Diamond.

City	Problem Type	Report Time
Okotoks	TV	7 days ago
Black Diamond	Internet	one month ago
Turner Valley	Phone	3 months ago
Okotoks	TV	4 months ago
Okotoks	Phone	5 months ago
Okotoks	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• Cory Morgan (@CoryBMorgan) reported 2 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• Simon (@SighmanCanada) reported 54 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Kim (@kimserediak) reported 3 minutes ago

  @TELUS your customer service is crap. I know it. You know it. Everyone knows it. Do better.

• SusanT (@typical_susan) reported 7 minutes ago

  I am so done with @Telus and their horrendous Customer (Dis)Service. They’re about to lose a long time customer and by the look of things on here today, I’m not the only one. #Telus

• Darcy Goodrich (@DGRealist) reported 10 minutes ago

  @TELUS @tamarataggart While you're patting yourselves on the back maybe look into why the service cuts in and out for the last 2 weeks in the Edmonton/central Alberta region. We pay for service, not lip service.

• OT (@Oliver_Trpcic) reported 11 minutes ago

  Hey @TELUS. Little confusing how you are doing customer service at your market mall location. 2 customers. 3 visible reps. Only one willing to help. The others just kept referring to the QR code at the front of the store and sitting at their computers. Jerrit S was helpful.

• Sevan Mattar (@sevanmattar) reported 13 minutes ago

  @sofiesonja FACTS thats why i never use the app, i got thru the telus app instead

• Matt Hickey (@MattHic54841938) reported 13 minutes ago

  I love @TELUS @TELUSsupport. Book an install for Friday past and they tell me there's an issue outside that there is no splitter installed when a @TELUS technician was paid to have 2 installed and put it in the system that he had done the work. 1/?

• Ring of Fire CGY (@RingOfFireCGY) reported 14 minutes ago

  @PelletierFan23 I agree. Telus wouldn't be bad if they used white on the red jerseys and a red logo on the whites. But I am not sure if Telus wants to exclude their trademarked green and purple colours in their logo.

• 🫀🪷rey🦋🪬 (@bajablastluver) reported 16 minutes ago

  TELUS GIVE ME MY MONEY YOU DUMB ***** IM A POOR PERSON YOU THINK YOU CAN JUST CHARGE ME $400 AND GET AWAAY WITH IT

• … (@DixonMadeUrkel) reported 20 minutes ago

  Absolute trash company @TELUS @TELUSsupport is. Anyone I know should NEVER get near this company for mobile service. Absolute joke of a company.

• 🌤 (@MrsShinski) reported 23 minutes ago

  @DGRealist @TELUS @tamarataggart It's so bad today, not that it's ever good.