Telus outages and service status in Bowen Island, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 2 outage signals in the last 24 hours around Bowen Island, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 30, 10:05 PM EDT.

Internet (71%)
Wi-fi (13%)
Total Blackout (8%)
Phone (8%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Bowen Island	Baseline
Apr 29, 10:40 PM EDT	0	0	0
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0
Apr 30, 9:20 PM EDT	0	0	0
Apr 30, 9:40 PM EDT	0	0	0
Apr 30, 10:00 PM EDT	0	0	0
Apr 30, 10:20 PM EDT	0	0	0
Apr 30, 10:40 PM EDT	0	0	0

May 1: Problems at Telus

Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bowen Island, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Gibsons, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Phone	55 minutes ago
Vancouver	Internet	12 hours ago
Vancouver	Internet	1 day ago
Gibsons	Phone	2 days ago
Vancouver	Phone	3 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Vancouver

11 recent signals

55 minutes ago

Gibsons

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:

Mike Klassen (@MikeKlassen) reported 59 seconds ago from Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
Prairie Paul (@PaulDoroshenko) reported 9 minutes ago from Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
Salmon n'Bannock (@SnBVancouver) reported 12 minutes ago from Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported 15 minutes ago from Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
Stephanie Hahn (@rxstephanie) reported 15 minutes ago from Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
David Schreck (@StrategicThghts) reported 18 minutes ago from North Vancouver, British Columbia
@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
Lori Foster (@hornscallywag) reported 19 minutes ago from West End, British Columbia
**** Telus money grubbing ********!!!!
Jo Dworschak (@StoryStory_Jo) reported 32 minutes ago from Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 32 minutes ago from Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 36 minutes ago from West End, British Columbia
Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
Mike Chadwick (@runnerofthewild) reported 37 minutes ago from Westmount, British Columbia
@TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere
Grant Bowen (@bow_en_arrow) reported 41 minutes ago from North Vancouver, British Columbia
@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
Stephanie Elizabeth (@StephKall) reported 41 minutes ago from Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
Dave Pasin (@dave_pasin) reported 49 minutes ago from Vancouver, British Columbia
@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
Lori Foster (@hornscallywag) reported 50 minutes ago from West End, British Columbia
Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
MelanieSerre (@thatmelanielynn) reported 51 minutes ago from Vancouver, British Columbia
@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
Lucas Mastelaro (@lucasmastelaro) reported 52 minutes ago from Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
Ameer Z. (@1RovingNomad) reported 56 minutes ago from North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
mama bear (@trackwanderer) reported 58 minutes ago from Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 59 minutes ago from Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Mojito Randy (@MojitoRandy) reported 4 minutes ago
@TELUSsupport @TELUS I need help linking my account, but because I can’t link my account it won’t let me talk to rep. I would like to pay my bill. Please help.
GD (@DonatoG44) reported 6 minutes ago
@TELUS your customer service sucks. I have been on hold for over 20 minutes waiting for an agent and your virtual system is just as bad
Chauntelle (@Chauntelle33) reported 7 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Telus sucks. I dropped them 20 years ago.
Alex Zoltan (@AmazingZoltan) reported 8 minutes ago
@RightHereEh Telus ain't even close. Rogers is the runaway winner in customer abuse.
HAHAHA (@Diabolic600) reported 10 minutes ago
@TELUSsupport That sounds great but lately my TV has been freezing a lot & today has been a complete nightmare. I'm just dreading the whole slog into Telus' special version of 'customer service' tomorrow. Wish me luck. It will likely consume my whole day & leave me in a terrible mood.
Christopher Wilson (@chrisw_ottawa) reported 13 minutes ago
@Harryslaststand @marlene4719 Nope. Not any more than other public assets like Air Canada, CNR, Petro Canada, Telus, BC Rail, Hwy 407 in ON, the Canadian Wheat Board, etc. etc. The public gets higher prices & poorer service. But a handful get very wealthy.
Gulbs (@gulbraa24) reported 16 minutes ago
@TELUS @TELUSsupport how the hell can I be standing in the middle of my yard on top of an effing hill and still not have enough phone service to send a picture? You guys absolutely suck. #turndownthesuck #absolutegarbage
Dar Kana (@dar_kana) reported 17 minutes ago
@ProvoGal01 @TELUS @TELUSsupport The customer service & service itself at Telus was so bad I switched to starlink. Imagine being threatened with a 250$ bill, by a member at a foreign call centre if I'm not home to fix your terribel services. Most of the calls- unintelligible!
Chad (@ChadR991) reported 19 minutes ago
@ProvoGal01 @TELUS @TELUSsupport I hang up as soon as I hear an Indian on the phone. Can’t trust Indians. Too many scammers. They are the most dishonest people I’ve ever known.
Big Data (@BigData16) reported 20 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Because it costs a fraction and every company on earth does it. There ain’t a damn thing you can do about it. Like it or not that’s the reality.