Telus Outage in Bowen Island, Metro Vancouver Regional District, British Columbia

I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

**** Telus money grubbing ********!!!!

Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

@homesweetyeg You signed away your rights when you clicked the box. Shandro sold you to Telus. Welcome. Act fast and save $120 every year on LivingWell Companion Go Order today and get Canada’s most affordable personal emergency response service. ****. Where did the come from?

@VancouverSun @TELUS Bogus, we have two subscriptions for fixed wireless internet because Telus won’t provide proper broadband even though we have underground electric tunneling in our community. The switch is too far down the road. Starlink is making inroads now so will probably switch…

@StrategicThghts @TELUS @Shawhelp SHAW tried to do some "trouble shoot" with my mum. 84, dementia , can barely figure out her TV remote. Took over 3 months for SHAW to finally realize that the wires to the house were Olde (1969). They seemed to expect her to climb up the pole herself.

@nvk Telus smart hub is not bad. I’m getting 25 mbps in the woods. Pricing’s not bad for 1TB/month, either.

Yet another lost signal @TELUS Optik TV during Global News. Something about the Covid variant. Why is Telus censoring their customers from learning about this?

@wsgRuin @teluwyd @BligzTv_ telus black and it’s a console com i don’t think he gives a **** 😭 0 earned shitters

@MichelletypoQ It’s the UCP business model. It’s what they do. It was Kenney, AIMco and KKR behind Wetʼsuwetʼen. Watch who gets the parks maintenance contract. Shandro’s wife’s company selling Telus employee insurance. Who took Alberta public service pensions? It’s what they do.

@we_want_gore I was busy haggling with Telus customer service....

@TELUSsupport Email there does Telus have support chat pls

@TELUSsupport @TELUS your app/website are horrible. Shouldn’t be this hard to add a device I own to my plan that allows me to have “multiple devices”