Telus Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Bowen Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Bowen Island, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, and Gibsons.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 hours ago |
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Internet | 2 days ago |
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Total Blackout | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Bowen Island, British Columbia
Latest outage, problems and issue reports in Bowen Island and nearby locations:
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
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Lori Foster (@hornscallywag) reported from West End, British Columbia**** Telus money grubbing ********!!!!
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Stefano Buliani (@sapessi) reported from Vancouver, British ColumbiaI get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
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Lori Foster (@hornscallywag) reported from West End, British ColumbiaTelus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ATjude (@aguyswife1) reported@JpFair @SteveBuick2 @Ashantz6 Telus sold customer data to Dept of Health for 200,000.they’ve been tracking Canadians
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Danny Wilson (@DJ_Wheel) reported@LynneGreene @TELUS Long time Telus customer here. Beyond angry that they sold my personal information without my consent. Will be cancelling.
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Alim (@alimyhap) reportedI've now broken the 2 hour mark on hold with @TELUS @TELUSsupport . Unbelievable.
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cookingwithshaina 👩🏽🍳 (@cookingwshaina) reportedWhat’s the point of answering any calls I get when no matter where ******** I am in the lower mainland everyone says “I can’t hear you it’s cutting out” GOD I hate Telus
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TELUS Support (@TELUSsupport) reported@jasonwong_21 Do you have an alternative phone in order to contact our tech support: *611 on your TELUS phone, available anytime?
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Jeff Vickers (@JeffInVanBC) reportedI can't believe how horrible a company @Shawhelp has become since @Rogers took over. They have totally destroyed their business relationship with me. I guess loyalty means mouthing to these companies. Hopefully @TELUS can do better.
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McCarmee (@CarmenYEG) reported@DustinMorris13 @TELUS Is that why I keep getting phone calls from Telus? Marketing? Several times a day (that I never answer)?
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Megan (@fbg83) reportedI never thought I'd have regrets switching to bell from telus 😬😳. I'm hating bell.
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Momof4 (@Momof4_sendhlp) reportedShira Saddleback is missing between RMH and Maskwacis. The horrible service provided by @TELUS in Maskwacis and the gaps in service in the region are preventing her cell phone and vehicle GPS from being located.
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Jason Wong (@jasonwong_21) reported@TELUSsupport Didn’t help! I’m assuming it has to do with the Sasktel network being down, as I believe Telus uses Sasktel towers in the province.