Telus outages and service status in Bowen Island, British Columbia
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Bowen Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Telus
Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Bowen Island, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, and Gibsons.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 5 days ago |
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Total Blackout | 5 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
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TV | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Bowen Island, British Columbia
Latest outage, problems and issue reports in Bowen Island and nearby locations:
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill having issues with @TELUS wireless
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
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mama bear (@trackwanderer) reported from Vancouver, British ColumbiaSo glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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GrandpaNippy (@kiemag) reported from Westmount, British Columbia@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British ColumbiaHi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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****&Span1745 (@cleanrag) reported from Vancouver, British Columbia@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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Kirsten Sharp (@kirstenSharp) reported from Westmount, British Columbia@DeletedFlavors @NEWS1130 Public mobile uses Telus network
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Jim Gordon (@jimgordontv) reported from Vancouver, British ColumbiaHey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British ColumbiaHassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Michael Smit (@msmit) reported from Vancouver, British Columbia@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Rambert (@RambertSte73068) reported@allenanalysis Another poor analysis by Allenanalysis. After Telus was done speaking, they pay the audience and not one person was standing. You need to somehow find out how to get rid of your TDS..
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Thoughts On Mom (@ThoughtsOnMom1) reportedHey @TELUS @TELUSsupport what is going on with your cell service in Metro Vancouver? For the past month I have been unable to make or receive phone calls on my cell. This has impacted my work. It's not my phone, that has been looked at multiple times. What is happening?
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SPVCETVRD (@SPVCETARD) reported@nuke2astra @spacanpanman Glad I’m a Telus customer then
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Eric R.R. Smith (@EricSmith_c84) reported@Defiantclient2 @globeandmail 1. I don't support Canada's monopolies. 2. When Rogers acquired Shaw, Telus lured me over by matching what I had. One year later, they increased my rate 100%.
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Yukari (@mukai_yukari) reported@TELUSsupport Thanks for replying. This is not an installation issue. I purchased a TELUS Video Subscription + Automation Subscription. I see both subscriptions in My TELUS and I am being charged monthly on my Mastercard. But TELUS support says they cannot see ANY subscription or transactions on my account in their system, so they cannot activate my camera or cancel the subscription. This looks like a Digital Subscriptions platform issue. Can you escalate this to the Digital Subscriptions / Digital Commerce backend team?
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polarissucks (@ilikefastintern) reported@spacanpanman Telus has a terrible network so it’ll always be on satellite lol
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LazyCompounder (@LazyCompounder) reported$ASTS is getting treated like a real telco rollout story now, not a science fair project. Canada (TELUS) matters because it’s a clean “commercial lane” to prove usage and economics. More partners is nice, but the market will only rerate on cadence + service metrics.
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Jamie Cartmell (@SweetJimmyC) reportedLegit question, is there currently a Canadian (and western-born) company that has larger profits while providing a unbelievably wide range of equally terrible products and even worse customer service than @telus ?
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Christina (@chris_tinaa85) reported@TELUSsupport @koodo are scamming people. I was contacted by a Telus rep about switching back (I’m currently with Freedom). I never signed anything, received any confirmation emails, or activated a SIM. Four months later, I was notified that $500 was sent to collections. #yeg
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JR_Vive le Canada! (@leftsoccermum) reported@TELUS @TELUSsupport Hey, do you enjoy making it impossible for a family to cancel their elderly family member's account? It seems like you are robbing the elderly blind. #shame #Telusisterrible