Telus Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Bowen Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bowen Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telus
Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Bowen Island, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
||
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| North Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Bowen Island, British Columbia
Latest outage, problems and issue reports in Bowen Island and nearby locations:
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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dj fuentes
(@chinitta) reported
from
Vancouver, British Columbia
Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gregg Gordon
(@Flash) reported
@DuaneStorey @rodmickleburgh @TELUS You could still be correct; they might be using a workaround. They don't collect it themselves. For CC you pay through a third party, while all their other payments are direct. They add the fee and then send it to that third party, so that merchant is never adjusting the price.
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B
(@bwcTDot) reported
@CBCToronto @TELUS they can shove their service up their asses.
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Kirsten Alyssa 🪴🤍
(@kirsten__alyssa) reported
@TELUS @opensignal You’re simply the ******* worst
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K Sweet
(@SweetKathlynn) reported
@TELUSsupport I had a rep from you guys call me from 1 (888) 811-2323.. I do not have an account with Telus but they knew my full name. Wtf Telus
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Jason Leavell
(@jason_leavell) reported
@TELUSBusiness #shaw #rogers both companies have picked up the phone and called looking to help with my internet needs. #telusbusiness you send me a private garbage message of nothing. When did Telus become so much more then the people that pay there over priced internet and phone fees??
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liberalism not a Liberal
(@Liberalism2021) reported
@rodmickleburgh @TELUS I run a company - and I like profit - that makes me the bad guy/girl/them.
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D Sherwood
(@dsherwoodx2) reported
@saifedean @rexglacer It needs to be broken down into easier to manage pieces and ran like a business. Let TELUS run it. They know how to fleece a customer. Just add 1.5 percent to the bill.
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Ryerson is on Dundas
(@RyersonDundas) reported
@SivainON @GregRout @CBCToronto Telus will lose more money with lost customers than the 1.5% fee they gain, you fetus. I would never give my business to a company that charges me to use a credit card. I will gladly change my loyalty to a business that doesn’t charge.
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Jennifer Keenan
(@Jennife07143013) reported
@StevenEllisTHN @TELUS Disappointed that despite there being customer service reps available in store to help me cancel my recently deceased mothers phone that I’ve been told I need to call a 1-800 number. I’ve been on hold waiting for an agent for 11 minutes and counting.
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FreedomofSpeech
(@Freedom77015202) reported
Telus is asking regulators for permission to add a surcharge to bills to cover processing costs charged by credit card companies. Another Justin broken promise "Sunny Ways"