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Telus

Telus Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Bowen Island, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, and Gibsons.

CityProblem TypeReport Time
North Vancouver TV 1 day ago
Vancouver Wi-fi 1 day ago
Vancouver TV 1 day ago
Vancouver Phone 1 day ago
Vancouver Wi-fi 2 days ago
Vancouver TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:

  • KimABowie
    Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

  • AmyMaree90
    Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Wtf is up with my internet @TELUS

  • banger19
    Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • MarkBreslaw
    Mark Breslaw (@MarkBreslaw) reported from Vancouver, British Columbia

    @TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago

  • MeowjinBoo
    River B^#!$ Meowjin (@MeowjinBoo) reported from Vancouver, British Columbia

    @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • SbonnerABV
    SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • Westjet007
    Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • MsAlexi
    Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3

  • luisgiraldo
    Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • StevenINK
    Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • galleryss
    Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • RichardsonYVR
    ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • theBestBlock
    Block (@theBestBlock) reported

    @Tarzan_Stan_ @BambroughKevin Maybe people are gonna leave Rogers after this major incident outage. Long Telus and Bell!

  • monsfaith
    m sarmiento (@monsfaith) reported

    @TELUSsupport hello! Are there any problems in Chestermere, AB area? Been a week now without Telus net :(

  • Stumungus88
    ⭐️🗽 🥶Stumungus 🔱#IStandWithNeptune 🔱 (@Stumungus88) reported

    @RodKahx @Victoria59L That's the funny thing. The government....We want globalism! But we can only have a couple options for business in Canada. Hmmm WTF are you talking about tards. Sobeys, loblaw,Patterson group.... Air Canada, West jet and subsidiaries.. Bell, shaw, telus, Roger's + subsidiaries

  • Doobyscoo1234
    Scott C (@Doobyscoo1234) reported

    @TaraBull808 it was more to do with Rogers phone service. Made Interac unavail in most areas(and mobile access was down). My Telus service ran smooth sailing but i needed cash to get anything from a storefront

  • WBDaphne
    Daphne Walking Bird (@WBDaphne) reported

    @AmitAryaMD It was a bad outage, but it isn't true that millions of Canadians couldn't call 911. 911 calls on Rogers and Fido phones would use the Bell or Telus networks if they were available. But, it's true that hospitals couldn't call families.

  • 09rtse
    Jon (@09rtse) reported

    @JJ_McCullough If anything this is proof nothing should be centralized. How is it Interac also suffered an issue? Blamed it on telecom issues, yet Telus controls 90% of telecoms in the west…not rogers. But somehow Interac only uses rogers telecoms? Mmmmhmmmm

  • rleiper84
    NotTheOnlyRobert (@rleiper84) reported

    @HerbalGodfather @TELUS Boy, put the mushrooms down and take the tin foil hate off… radio waves used in telecom are less harmful than standing out in the sun for an hour

  • johnyboy1853
    Dividend John (@johnyboy1853) reported

    @NorthernIncome @PassiveCndIncom Pathetic. Good for you Rick. I lost a customer who went elsewhere. $1300 loss. If they don’t give me that I’m going to bell or Telus

  • vancity_austin
    Austin Fenton (@vancity_austin) reported

    @obsidian_rex It only went down because there a useless company, you guys see conspiracy everywhere.leave rogers and go to telus

  • jmneave
    Jackie🇨🇦 🍫 (@jmneave) reported

    @JayIsPainting @Shawhelp I switched to Telus a few years ago and have no regrets. They just sent someone out to check our lines as there have been issues in my area. They called me to provide better service and send a tech! #nocomplaints