Telus Outage in Bowen Island, Metro Vancouver Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours in Bowen Island, British Columbia

Telus Outage Chart in Bowen Island, Metro Vancouver Regional District, British Columbia

December 14: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(46.62%)
Phone
(26.33%)
E-mail
(9.96%)
Wi-fi
(7.83%)
TV
(6.05%)
Total Blackout
(3.20%)

Telus Outage Map Near Bowen Island, Metro Vancouver Regional District, British Columbia

The most recent outage reports and issues originated from Vancouver, North Vancouver, Mount Pleasant, West End, Norgate and Gibsons.

Vancouver Internet
Vancouver Internet
Vancouver E-mail
Vancouver Internet
Vancouver Internet
Vancouver Internet

Telus in Bowen Island, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:
  • MrPaulMcAfee Paul McAfee (@MrPaulMcAfee) reported from Vancouver, British Columbia

    When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything

  • HarenNt Haren (@HarenNt) reported from Vancouver, British Columbia

    “Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS

  • danudey Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia

    @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

  • Meanchef Jeanne (@Meanchef) reported from West End, British Columbia

    I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

  • Meanchef Jeanne (@Meanchef) reported from West End, British Columbia

    Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

  • Chris_Withers Chris Withers (@Chris_Withers) reported from Norgate, British Columbia

    @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Wtf is up with my internet @TELUS

  • RichardsonYVR ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • luisgiraldo Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • StevenINK Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • banger19 Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • SbonnerABV SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • MeowjinBoo River B^#!$ Meowjin (@MeowjinBoo) reported from Vancouver, British Columbia

    @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

  • KimABowie Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • MarkBreslaw Mark Breslaw (@MarkBreslaw) reported from Vancouver, British Columbia

    @TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2

  • hawes Stefan Hawes (@hawes) reported from Vancouver, British Columbia

    Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Vancouver, British Columbia

    Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Vancouver, British Columbia

    I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.

  • ckmng8 Camy Ng (@ckmng8) reported from Vancouver, British Columbia

    Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****

  • aarongurney Aaron Gurney (@aarongurney) reported from Vancouver, British Columbia

    @TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.

  • spawnsteryvr Steven 🇨🇦 (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.

  • fjgomezl Francisco Gomez (@fjgomezl) reported from Vancouver, British Columbia

    TELUSsupport @TELUS Pik tv not working at the worst possible time @oscars2019

  • sixo_four SIXO FOUR (@sixo_four) reported from North Vancouver, British Columbia

    @TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.

  • jimmybee604 James (@jimmybee604) reported from Vancouver, British Columbia

    @TELUS wrote me a letter than opened with a self praise paragraph about how they won awards and how great they are. In the second paragraph they told me my bill is going up $10/month. What type of BS customer outreach is this. #crappytelecom #big3monopoly

  • bob_woolsey Bob Woolsey (@bob_woolsey) reported from Vancouver, British Columbia

    @johnVcorbett @PattyOLimerick Don’t take this the wrong way, but as a Vancouverite who’s watched Ian Gillespie run amok for years... hahahahahahahahaha. Yeah, West Bank is terrible. Look up the TELUS Gardens development.

  • ArnoPrincestonP Arno Princeston Pan (@ArnoPrincestonP) reported from Vancouver, British Columbia

    Forgot #Telus public Wi-Fi, it doesn't work well with #BBM or other apps.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @LesliBoldt @TELUS @shawcable Been there done that and by the time the 90 to 120 minutes is up I remind them that it’s a lot harder to find a new customer than keeping a current one and usually get a better deal or credit of some sort. After yelling at them about how awful they are & apologies are meaningless

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @LesliBoldt @TELUS Well you’ve been productive that’s better than me as I swear at the phone for an hour and a half waiting for @shawcable. Your patience and industriousness is amazing. It seems the race to the bottom for horrid customer service is always ongoing between Canadian telecoms.

  • bh_ brant h (@bh_) reported from Mount Pleasant, British Columbia

    Don’t let the ads fool you. Here are the facts: - lawyers = bad - pipelines = bad - the good doctor = bad - young sheldon = bad - the good deeds cup = bad - cars, trucks, suvs = bad - rogers, telus, bell = bad - td, rbc, bmo, scotiabank = bad

  • cashmad cashmad (@cashmad) reported from Vancouver, British Columbia

    Man. The @TELUS OptikLive is truly awful. Sorry to be Debbie Downer but it’s just terrible. Sports are basically unwatchable. #choppy #laggy #TeamCanada

  • VCC_Alumni VCC Alumni Relations (@VCC_Alumni) reported from Vancouver, British Columbia

    Nice way to end 2018, a confirmed gift from @FriendlyFuture and @TELUS in support of our #toothtrolley

  • IAmEvenSteven Steven (@IAmEvenSteven) reported from Vancouver, British Columbia

    @ferliciaf89 @TELUSsupport On the phone with support now. Since the line doesn’t appear on live tv, must be something on Telus’ end. Right now my internet and optik box are being rebooted, though don’t see how that’ll make a difference.

  • TheCloudIsReal thecloudisreal ☁️ (@TheCloudIsReal) reported from North Vancouver, British Columbia

    @TELUS I am loyal customer for many years and love you guys but I really need help getting help on my home internet service and your @TELUSsupport needs help to help me :)

  • jayee16 Jason Yee (@jayee16) reported from Vancouver, British Columbia

    5) I’m doing my best to be a TELUS customer, including offering feedback on your current process. Please get back to me to resolve this matter otherwise you’ll lose a new customer and we’ll stick with Shaw.

  • jayee16 Jason Yee (@jayee16) reported from Vancouver, British Columbia

    1) @TELUS @TELUSsupport Trying to become a new customer. Monday at 5:15pm went into TELUS store on 4th in Kitsilano to place an order for internet. Was told I’d be called back to setup an appointment. No call from TELUS. Then called into customer support this morning waited for..

  • WFLBC Scott Graham 📸 (@WFLBC) reported from Vancouver, British Columbia

    @bigheadtaco @CRTCeng @CCTS_CPRST @TELUSBusiness @CRTCHearings @TELUS That sucks.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • DanJokic Dan Jokic (@DanJokic) reported

    @TELUS getting and activating a new phone has been painful beyond any bad customer service experience I’ve ever had! I do not recommend this experience to anyone.

  • RaptorMohawk ⚾Hufflepuffin💙 (@RaptorMohawk) reported

    @hollyybeee1 Telus is AWFUL. In my area I can only be provided with their absolute worst service. I can't even get wifi in my bedroom it's so bad. And their customer service is atrocious. I was promised price matching with Shaw by one agent, and when I called back another agent and a...

  • blakemitch Blake (@blakemitch) reported

    Telus may not be perfect, however in my experience, anytime I have contacted them for support they have been quick to make things right. Thanks @TELUSsupport

  • Dsoozy DSoozy (@Dsoozy) reported

    @VMCcare I found out that my phone number was given to @TELUS and now I won’t have service for another 24 hours. Extremely disappointed in this and with @virginmobilecan

  • destinyscurse garycheung (@destinyscurse) reported from Calgary, Alberta

    How does Telus not have a phone support number or their business connect!!! #telus #fail

  • Anthony_Carone Anthony Carone (@Anthony_Carone) reported

    @Fuck_4_Justice @TELUS @TheWiggles I would be so down for that

  • fauldsca Cathy Faulds (@fauldsca) reported

    Agree with your local solutions comment but we paved roads locally until the 403 was built. Prescribe IT is helping my patients. It is helping me. I can not afford the fax and all the staff hours and errors. In London , TELUS & Accuro are 90%. Mandated solution needed #axethefax

  • EstherW83884837 Esther Williams (@EstherW83884837) reported

    @BradGGallant @StarSports @TorontoStar @bruce_arthur @CarBombBoom13 @BobsledKaillie An 11 year old boy in NB has been removed from hockey for life. @HockeyNB refuses to think of the mental well-being of this boy. Solely focused on punishing the parents for raising concerns. No investigation in the complaint just removal of boy. @HockeyCanada #EndBullying @TELUS

  • duff_golf marcus (@duff_golf) reported

    @CoachBombayy @Bell Never really had an issue with Telus. Bell is a terrible company

  • BigSieps yupitsme (@BigSieps) reported

    @SpeedFreek1973 @StreetMeat24 @TELUSsupport @TELUS Shaw’s the worst