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Telus outages and service status in Bowen Island, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 2 outage signals in the last 24 hours around Bowen Island, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 16, 12:56 AM EDT.
  • 28% Internet (28%)
  • 28% TV (28%)
  • 22% Total Blackout (22%)
  • 11% Phone (11%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bowen Island, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, and North Vancouver.

CityProblem TypeReport Time
Vancouver Internet 1 hour ago
Vancouver Total Blackout 5 hours ago
Vancouver Phone 11 days ago
Vancouver Internet 15 days ago
Vancouver TV 21 days ago
North Vancouver Internet 21 days ago

Nearby cities with recent reports

Vancouver

2 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • StrategicThghts
    David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • trackwanderer
    mama bear (@trackwanderer) reported from Vancouver, British Columbia

    So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

  • asianhabibti
    Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

  • sapessi
    Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • JDNovel
    Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • robmackaydunn
    Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.

  • jamespatyoung
    James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • pcryan5
    Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia

    @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

  • dyhiapadilla
    Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • robmackaydunn
    Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you

  • StoryStory_Jo
    Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • tompearc
    Tom Pearce (@tompearc) reported from Vancouver, British Columbia

    @TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.

  • dianesbaker1
    Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • StrategicThghts
    David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

  • _hudsonny
    miranda hudson (@_hudsonny) reported from Vancouver, British Columbia

    Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

  • camcavers
    Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • SamGorC
    SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tweetNorvena
    Norvena (@tweetNorvena) reported

    @ElbXaCZ17v52794 @Apple I didn’t ask my internet provider to set up a VPN. It was confirmed to me by Telus representatives at my door (trying to convince me to switch to their phone plan) that no provider rents a modem compatible with a VPN. He said it was impossible to use a VPN with my network.🙄

  • Kittie40Girl
    KITTY girl (@Kittie40Girl) reported

    @SonyaPaterson I have been with Telus for my cell phone, back when they were Clearnet. They called me the other day and offered me an amazing deal on internet and steaming. As I moved along asking more details, the woman from Telus asked me where I lived and when I told her Toronto, she said she needed me to spell that for her. She said she needed my assistance with the township in Toronto. I asked her how she couldn't know the city of Toronto when Telus is a Canadian company and that I had never been asked for a township. I asked her where she was calling me from and she said, India. I was disappointed about that. Shame on Telus. Farming out jobs for cheap. I'm not giving them any more of my business, but I'm told Rogers is doing the same. Is that true?

  • johniosifov
    John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported

    TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

  • FinnStockinger
    Finn Stockinger (@FinnStockinger) reported

    Is the telecom sector about to trigger a massive investment supercycle? Nokia ($NOK) just dropped a bombshell by launching the industry’s first AI-native RAN platform, but this isn't just another isolated corporate press release. Yesterday's Q2 2026 earnings from Ericsson ($ERIC) and rapid shifts from major network operators confirm that the global telecom infrastructure Capex is undergoing a historic transformation. The smart money is quietly connecting some highly lucrative, asymmetric dots. 👇 1. What is AI-RAN & Why Does It Matter? Traditional Radio Access Networks (RAN) rely on incredibly expensive, rigid, proprietary hardware. AI-RAN virtualizes this entire architecture into software. Cell towers essentially become agile, edge-computing micro-datacenters. The hardware doesn't just route your calls; it processes AI workloads on the fly. The mastermind behind this is NVIDIA ($NVDA) and the AI-RAN Alliance (which unites NVIDIA, Nokia, Ericsson, SoftBank, and T-Mobile). Their goal? Push GPU-accelerated computing into every base station. Nokia claims this software-led, accelerated shift will boost spectral efficiency by 20% immediately, with a roadmap to >100% by 2028. For debt-laden operators, this means doubling network capacity without buying more multi-billion-dollar spectrum or replacing physical towers. 2. From Slides to Capex: What Ericsson's Q2 Earnings Just Confirmed We are officially moving past the "proof of concept" phase. Just yesterday, during Ericsson’s Q2 earnings call, outgoing CEO Börje Ekholm explicitly stated: "The next phase of AI is going to benefit our industry quite substantially... especially as physical AI develops." To fund this massive transition and offset inflationary hardware parts, Ericsson is actively raising prices on legacy contracts, paving the way for AI-RAN standard deployments. Global tier-1 carriers are already jumping in: > SK Telecom $SKM (South Korea) is launching a massive national AI-RAN pilot to test real-world physical AI applications (like automated factory robots and drone sensing). > T-Mobile US has partnered with NVIDIA, Ericsson, and Nokia to launch a Joint AI-RAN Innovation Center to standardize this tech in the US. > Telus (Canada) is deploying AI-powered network controllers to optimize spectral efficiency and slash tower power consumption. 3. The Derivative Play: AmpliTech ($AMPG) Nokia, Ericsson, and NVIDIA are massive, slow-moving ships. To find true market asymmetry, smart money looks for niche, highly-certified hardware enablers. To run software-heavy, GPU-driven AI-RAN, you still need highly advanced, open-standard (O-RAN) hardware on the ground to handle the high-frequency radio waves. Enter AmpliTech Group ($AMPG), a US-designed micro-cap manufacturing high-performance 64T64R Massive MIMO radios. In his latest discussions with Maxim Group (following up on my yesterday's post), the CEO highlighted a major strategic pivot that flipped the script for shareholders: > ATM Canceled: Completely terminating their dilutive at-the-market equity sales facility. > $10M Buyback: Launching a massive $10M stock repurchase program funded entirely by cash on hand, signaling to Wall Street that management believes the stock is heavily undervalued. > Strong Fundamentals: This move is backed by stellar Q1 results - revenue surged 48.6% YoY to $5.35M, while gross margins skyrocketed to 48% (up from 33% last year). As one of the very few US-designed, O-RAN certified hardware providers with a clean balance sheet, they are uniquely positioned to capture domestic infrastructure contracts as US telcos upgrade to GPU-accelerated AI-RAN architecture. Summary When giants like NVIDIA, Nokia, Ericsson, SK Telecom, and Telus validate a trend, the hardware supply chain wins first. AI-RAN is setting up to be one of the most under-the-radar infrastructure plays of late 2026. Are you sticking to legacy giants, or hunting for asymmetric risk-reward in the micro-cap space?

  • jaydeetherobot
    PTR150 (@jaydeetherobot) reported

    Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

  • originaljcl
    Dutty Boukman (@originaljcl) reported

    Telus' network is just sooooo bad.

  • RealDeal_KB
    KB (@RealDeal_KB) reported

    @Jhammy51 @Rogers @TELUS Everyone switch their cell service over to anyone but Roger’s !

  • DiabloPick
    Playoff-Jim (@DiabloPick) reported

    @wyattd09 @TELUS @Rogers Big mistake they are a **** company

  • okseuI
    🐻 (@okseuI) reported

    @TELUS @TELUSsupport you guys are giving me the worst stress ever right now omfg

  • millennialinv16
    millennialinvestor (@millennialinv16) reported

    @raygaurca I've never seen anyone hold over 500k of Telus. Not sure whether the be impressed or concerned 🤔