Telus outages and service status in Bowen Island, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Bowen Island, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 17, 10:15 PM EDT.
- Internet (40%)
- TV (33%)
- Total Blackout (13%)
- Phone (13%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Bowen Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bowen Island, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Total Blackout | 5 days ago |
|
Vancouver
|
Phone | 16 days ago |
|
Vancouver
|
Internet | 20 days ago |
|
Vancouver
|
TV | 26 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near Bowen Island, British Columbia
Latest outage, problems and issue reports in Bowen Island and nearby locations:
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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Aaron M (@BBMmeEH) reported from Vancouver, British ColumbiaWhen the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year ๐
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, itโs weirdly โmostlyโ out but not fully ยฏ\_(ใ)_/ยฏ
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๐ท ๐ธ๐๐ ๐ฐ๐๐๐ก๐๐๐๐๐ ๐ผ๐๐๐๐๐ ๐ธ (@IanAMartin) reported from Mount Pleasant, British Columbia@Catelli2Oh Or a Telus customer, who is the big telco out here. I donโt seem to be affected, however, so we must not be reliant on Bell this far west. Plus, thereโs a massive pipeline down the west coast of North America anyway.
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Karla ูุงุฑูุง ุฌุจููู (she/her) (@asianhabibti) reported from Vancouver, British ColumbiaHassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Kirsten Sharp (@kirstenSharp) reported from Westmount, British Columbia@DeletedFlavors @NEWS1130 Public mobile uses Telus network
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British ColumbiaDealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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mama bear ๐๐๐ ๐ณ๏ธโ๐ (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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Steven ๐จ๐ฆ โก๏ธ (@spawnsteryvr) reported from Vancouver, British ColumbiaWhy canโt I access my account @TELUSsupport? Broken links, canโt view/manage my account - this is not how you treat customers @TELUS.
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV ๐บ be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.
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Cameron Maltby (@cameronmaltby) reported from North Vancouver, British Columbia@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Havenโt had any problems with Shaw.
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Steven ๐จ๐ฆ โก๏ธ (@spawnsteryvr) reported from Vancouver, British ColumbiaEpic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents canโt even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.
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James Young (@jamespatyoung) reported from North Vancouver, British Columbia@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@maxfawcett You havenโt lived until youโve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Dai Manuel (he/him) (@daimanuel) reported from Bowen Island, British Columbia@TELUSsupport This will be my last phone from @telus โ after 10+ years really was hoping for a better customer experience. Thanks.
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Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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Sue๐จ๐ฆ ๐๐บ (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ChinoAleman (@chinoalemano) reported@christianAV6334 The US is the one that needs to put in the work and improve its network using AmpliTech radios. AmpliTech's radio has already been tested and is being used by a major Canadian carrier; TELUS.
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John Iosifov โจ๐ฅ Ender Turing | AiCMO (@johniosifov) reportedTELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate โ that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents โ who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally โ starting with high-volume, low-variance use cases like proactive onboarding calls โ and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.
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TELUS (@TELUS) reported@BlueJayZ4life We strive to be better! If you need any help with your TELUS services please don't hesitate to reach out.
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Douglas Mark (@DouglasJMark) reportedFinally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! ๐ซจ He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end ๐
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Lauri (@Lauri40681301) reportedDid Telus internet just go down? We were watching the soccer game & nothing now
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Albertan AF (@AlbertanAFk) reported@lesterbenz Yes theyโre fine. Telus towers / same coverage. More of a self service kind of company.
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Salty Cracker ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐จ๐ฆ๐ค (@4lt4cOn) reported@MapleLeafs @Rogers Ya thanks for the heads up on the news radio cancellation! How can you justify that when you are literally robbing us for tv and phone services. Canceling my cell service as soon as the contract expires. Heading over to @TELUS
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bijboutique (@bijboutique1) reported@TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call
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AB_Wild_West (@AB_Wild_West) reported@TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.
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RouziM (@rouzi_mrouz) reported@tsxman The company I work for is a customer of Telus Health, and the pension plans I am a trustee for use Telus Health as pension actuaries.