Telus Outage in North Vancouver, Fraser Valley Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in North Vancouver, British Columbia

Telus Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 08/13/2020 20:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 46.67% Internet
  • Phone 34.04% Phone
  • TV 5.15% TV
  • E-mail 4.91% E-mail
  • Wi-fi 4.80% Wi-fi
  • Total Blackout 4.44% Total Blackout

Telus Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent outage reports and issues originated from Delta, Vancouver, Burnaby, Port Moody, New Westminster, Richmond, Mount Pleasant and North Vancouver.

CanadaDelta Phone
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Telus in North Vancouver, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:
  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • moersch AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia

    @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

  • IanAMartin 📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported from Mount Pleasant, British Columbia

    @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • SnBVancouver Salmon n'Bannock (@SnBVancouver) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

  • athayde_br Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported from Vancouver, British Columbia

    @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

  • chinitta dj fuentes (@chinitta) reported from Vancouver, British Columbia

    Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

  • kate0madden Kate Madden (@kate0madden) reported from Vancouver, British Columbia

    @NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

  • poovannact Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia

    @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

  • brianb3648 Wily Mike Reilly (@brianb3648) reported from Vancouver, British Columbia

    @NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

  • troysweather Troy Weatherly (@troysweather) reported from Delta, British Columbia

    @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • MaxyJprime Madeline Jolie (@MaxyJprime) reported

    @MobileSyrup Still a bad deal @TELUS in the USA for T-Mobile you can get unlimited (actual unlimited) data for $60 USD=$80 CAD

  • Nina____B Nina Boosheri (@Nina____B) reported

    @TELUS I've called your support line twice and been hung up on both times after 40+ minutes on hold. Somebody in tech support better get back to me soon because working from home without wifi is no joke.

  • optimisticpes14 The Radical WeeTodd (@optimisticpes14) reported

    @TELUS Uh false advertising. **** does not work at all. I’m moving to Shaw.

  • modpeanuts themodernpeanutgallery (@modpeanuts) reported

    @TELUSsupport why are you not advising people that their Telus email migration to Google means the LOSS OF EMAILS in one’s account! Seriously? 🤬 After 3 hours on hold/w tech support and nothing can be done to retrieve my mom’s medically important emails?

  • mouthbreather A$MY (@mouthbreather) reported

    Tech savvy pals help: our work uses G-Suite, & I discovered yesterday a client (telus & shaw) has not been receiving my emails since early July. They show as delivered on my end, & I am told they are not in the recipients' spam. Tips?

  • TheAndrewFoley WHY OH WHY DOES NO ONE LISTEN TO FOLEY?!??! (@TheAndrewFoley) reported

    Hey @TELUSsupport, you moved my telus webmail account to a gmail account and now I can't access my email because the backup email account gmail has to mail codes to people who've forgotten their password is my telus account, which gmail is preventing me from accessing. Help?

  • Leslie_M 🇨🇦Leslie🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Leslie_M) reported

    @MarkBourrie That will also include @RBC and @TELUS for dropping their support of the charity. The NDP & CPC own this as well as all the media who pushed this. Journalism is not what it used to be.

  • djpublicity Manish Sharma (@djpublicity) reported

    @TELUS @TELUSsupport .. 10 phone calls, 6 diff cust service reps, lies and transfers. Ready to cancel all 3 lines with Telus. #horriblecustomerservice

  • RudyDean18 Rudy Dean (@RudyDean18) reported

    @DaFonz5 @virginmobilecan And they’re all same. I called bell fir better package. Nope. Cancelled. Went with Telus. Bell has called me several times now to offer a better package. **** off. Ya had yer chance. I called yer bluff.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Milnoc @SBishayIRIS This is a big "public" impact. A big "abuse of position/power" issue. $ of people issue while 2 companies are in dispute. I personally think it's criminal to have interred w/ comms as they did causing harm (Telus said, purposely causing a busy signal is not a illegal".