Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7P, V7M, V7R, V7N and V7L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Richmond, Burnaby, Vancouver, North Vancouver, New Westminster, Delta and Port Moody.
City | Problem Type | Report Time |
---|---|---|
Richmond | Internet | |
Richmond | Phone | |
Burnaby | Internet | |
Vancouver | Phone | |
Burnaby | Internet | |
Vancouver | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
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trevor
(@vancitytrevor) reported
from
New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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Martin van den Hemel
(@MartinvandenH) reported
from
Richmond, British Columbia
Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Soren Jensen
(@smjnews) reported
from
Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Filomena
(@filomenag70) reported
@TELUS your customer service is horrendous!! My 82 year old mother in law has been bounced around for an hour!!! She wants out..stop ******* around!!!! Will never use you again.
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Walter
(@M3ntalNotes) reported
@TELUS @TELUSsupport Never using your company. EVER AGAIN!! Trying to cancel our home alarm system. Between my wife and I, we have been dealing with multiple dept transfers, on hold for over 2 hrs, and hang ups etc. You have multiple depts but a not a cancellation dept !?!?
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Dylan Barry
(@DylanBa27828786) reported
@TELUSsupport Hi Telus support, I have a new sim card to replace my old damaged one. I'm trying to switch it over myself but I'm getting an error when I try to send verification code via email. I'm getting the code but I can't enter it because of this "error"
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Bryan Crockett, Paralegal
(@BryanLCrockett) reported
clinicians, and the support staff, all while they knew that this was not something they could help with. Intensely unprofessional and just another barrier that gay men face in getting proper health care. Very disappointed in @TELUS @TELUSHealth
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yes it's me zex
(@anxuish) reported
@TELUSsupport internets dogshit for 0 while friend near by with Telus is getting good internet. Help a brother out
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Brattani
(@Brittanirussel8) reported
@viledeity_ My cell with Telus went to $200+ monthly. I switched to Shaw $25 so happy same service
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Slo🌱🌱er🌈hasantwt (They/Them)
(@SlotterNBOtter) reported
When your @TELUS wifi connection is so unstable that your phone disconnects in the middle of the night, can't reconnect and you wake up to your data cap hit -- a week into your use period 😐
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NB’s Angsty Nerd
(@hannybee21V2) reported
The @rogers internet outage in my area was one thing. But now my @TELUS data is out now too? You’re making this quarantine MISERABLE 😭
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Bryan
(@BryanVision) reported
Hi @TELUSsupport gotta question. We found an iPhone 13 that has a Telus SIM card but looks like service was disconnected so we cant find the owner. Are you guys able to track down the owner if we turn the phone into a Telus store. Really want to get this phone to the owner
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Richard W Starchuk
(@RichardStarchuk) reported
@TELUS I switched from Fido to Telus on Sunday so I could have 5G. Now I have virtually no cel phone service on my iPhone 13 Pro when I’m at home. At this point I am forced to use Wi-Fi calling. Any suggestions Telus? Could a case for my phone improve reception?