Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, Richmond, and Port Moody.

City	Problem Type	Report Time
Vancouver	TV	2 days ago
North Vancouver	Internet	2 days ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

• 
  Trevor (@EastvanTrev) reported 3 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 3 minutes ago from Vancouver, British Columbia

  Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

• 
  RitchWorld (@RitchWorld) reported 3 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  mama bear (@trackwanderer) reported 4 minutes ago from Vancouver, British Columbia

  So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

• 
  ****&Span1745 (@cleanrag) reported 5 minutes ago from Vancouver, British Columbia

  @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  Peter Meiszner (@PeterMeiszner) reported 9 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  Jim Gordon (@jimgordontv) reported 18 minutes ago from Vancouver, British Columbia

  Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

• 
  Ross Derewianko (@PingRD) reported 19 minutes ago from Vancouver, British Columbia

  So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 19 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  GrandpaNippy (@kiemag) reported 25 minutes ago from Westmount, British Columbia

  @vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan

• 
  Diane S. Baker (@dianesbaker1) reported 29 minutes ago from Vancouver, British Columbia

  @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

• 
  Cam Cavers (@camcavers) reported 32 minutes ago from Vancouver, British Columbia

  @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

• 
  🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported 33 minutes ago from Richmond, British Columbia

  @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

• 
  Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 38 minutes ago from West End, British Columbia

  Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

• 
  BdblE (@MsYouDoYou) reported 38 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  Brandon Weese (@brandonweese89) reported 39 minutes ago from North Vancouver, British Columbia

  @TELUS suddenly no service for over 5 minutes. What’s the issue????

• 
  Jana Angela Neria (@jamneria) reported 47 minutes ago from Vancouver, British Columbia

  @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

• 
  Kirsten Sharp (@kirstenSharp) reported 57 minutes ago from Westmount, British Columbia

  @DeletedFlavors @NEWS1130 Public mobile uses Telus network

• 
  Cam Cavers (@camcavers) reported 58 minutes ago from Vancouver, British Columbia

  @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mamma Bear (@islgalwrites) reported 5 minutes ago

  @jana_thorn @Bell_Support @Shawhelp Went to Shaw from Telus and have had no regrets since we switched. Customer service is excellent. Honestly it’s the main reason we moved next to getting some better deals.

• 
  Chris Ainsworth (@CDAinsworth) reported 7 minutes ago

  Well, after 20+ years as a @ShawInfo customer, looks like it may be time for a change. Over 30% more to keep my same package... Time to call @TELUS I think. Anybody switch recently? Pros v cons?

• 
  Chris 🇨🇦🇺🇦 (@ShortstopChris) reported 7 minutes ago

  @mikev527 The biggest thing for me will be if I get service up at my trailer. I want to be able to watch the Jays games there and my friends who are with Rogers seem to have good reception there vs my crap *** Telus.

• 
  rick spangler (@meshiknkenai) reported 8 minutes ago

  @TSNRyanRishaug @TELUS Hi Ryan I work for Telus trying to see if we can get a tech to you tomorrow. Might need some info I will circle back if I can help

• 
  Trevor Osborne (@trevorosborne1) reported 9 minutes ago

  @TSNRyanRishaug @TELUS Man it’s just as terrible in Leduc!

• 
  SFWG (@sfwg6214) reported 11 minutes ago

  @TSNRyanRishaug @TELUS I am sure you know someone who could help if it was SHAW

• 
  stevo (@35Stevo) reported 17 minutes ago

  @TSNRyanRishaug @TELUS We had this happen a while back, we’re also in Sherwood park. Went to Shaw, gave us a new modem, set it up at home by ourselves, up and running with no problems since. Trust me change over

• 
  Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported 17 minutes ago

  @TELUS Good movie but Telus is a terrible provider

• 
  Jack fontaine (@Jackfontaine15) reported 19 minutes ago

  @TSNRyanRishaug @TELUS Telus lol that's the problem... shaw or even starlink will be better.

• 
  Parszywy Zyd (@ParszywyZyd) reported 19 minutes ago

  @TELUS I experienced bill overages for the last 3 months. Your rep. admitted to error, but had to escalate issue to super as total exceeded $350. 3 hours later super offered to cover half as a good will gesture. Seriously? It's embezzlement & it's well described in criminal code