Telus outages and service status in North Vancouver, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 24, 12:03 AM EDT.
- Internet (53%)
- Phone (18%)
- Total Blackout (14%)
- Wi-fi (10%)
- E-mail (4%)
- TV (2%)
The latest reports from users having issues in North Vancouver come from postal codes V7L .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 2 days ago |
|
New Westminster
|
Internet | 2 days ago |
|
Vancouver
|
Total Blackout | 4 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 6 days ago |
Nearby cities with recent reports
8 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Nicholas John Ellan (@njfavengers) reported from Burnaby, British ColumbiaHey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Jim Gordon (@jimgordontv) reported from Vancouver, British ColumbiaHey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaThere has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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GrandpaNippy (@kiemag) reported from Westmount, British Columbia@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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gabrielle (@realgabeangel) reported from Richmond, British Columbia@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill having issues with @TELUS wireless
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia@TELUS suddenly no service for over 5 minutes. What’s the issue????
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rtown79 (@RyanMay02103594) reported@MelissaLMRogers @401_da_sarpanch @TELUSsupport Go to virgin. I was paying $140 with Telus. They don’t give a ****. With virgin I’m paying $60
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Mike Holliday (@LawrenceLakeMan) reported@jodyvance @TELUS Federal policies are limiting the choices you have for WIFI/Cable etc. Thus the service sucks just like the government sucks.
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Terrill Tailfeathers (@Terrilltf) reported**** you Telus team. Stop sending me ****. I already know.
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Dennis Mitchell (@DennisMitch51) reported@jodyvance @TELUS Maybe poor router
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W.C. (@Joe33932) reported@TELUSsupport Are you gonna fix the sound drop outs and skipping on the Telus 4K boxes?
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Jipsy (@jipsy_to) reported@MelissaLMRogers @401_da_sarpanch @TELUSsupport 75gb with Public Mobile on Telus Network $35/month. Canada/US/Mexico data plan.
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Chad Stewart 🇨🇦 (@Jiggly_Pig) reported@jodyvance @TELUS I’ve had Starlink for years. It was down once for a glitch for about 6 hours, but that was the only incident in five years.
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Peter the dim (@Peter69906073) reported@jodyvance @TELUS Telus. Told them the PVR was the problem. Several looong calls with Guatemala, Philippines, India, each with a "FIX". Stopped one problem, caused another. Finally they did what I told them needed to be done. Sent a tech with a new modem. WASTED many hours of my time.
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Gord (@GordinKelowna) reported@jodyvance @TELUS Lots of moving parts to the problem(s). To say that Telus or Rogers sucks doesn't help. Getting a tech on site is the best bet if you can make it happen. I have Telus, and I've been annoyed occasionally, but it's been minor stuff. Good Luck!
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alice (@hcsrih) reportedCanadians be like, "were you affected by the Telus outage this morning?"