Telus

Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

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The latest reports from users having issues in North Vancouver come from postal codes V7M, V7L and V7P.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 11/26/2025 17:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaRichmond Phone
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaNorth Vancouver Total Blackout

Community Discussion

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Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • StevenINK Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • RSine57 Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

  • MeowjinBoo River B^#!$ Meowjin (@MeowjinBoo) reported from Vancouver, British Columbia

    @smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!

  • KimABowie Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • iheliconnet HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • SbonnerABV SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • banger19 Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Freshprinnorth pitching for the Yankees, Shooter McGavin! (@Freshprinnorth) reported

    @_StanleyPain_ @TELUS True, but we’re probably a few days away from her signing up with a different phone company, and when she does get ahold of them, it would be to cancel her service.

  • SteinsonAdam Adam Steinson (@SteinsonAdam) reported

    @Izzy_in_Ottawa @TELUSsupport Is Telus Support an Oxymoron? Is this a parody account? What a horrendous company for customer service or troubleshooting

  • ALIYAHKILLS khadija 🤍 (@ALIYAHKILLS) reported

    LOOOOOL this job wants you to make an action plan presentation for the interview for a job that I can potentially not get hired at for what?? Telus can nyammm ****

  • JustinBrattinga Justin Brattinga (@JustinBrattinga) reported

    Extremely disappointed with @TELUS this week. After calls to try and fix my “gigabit” connection only getting 50-100mbps, they failed to make a scheduled appointment Friday, which led to me calling to schedule a tech, only for the tech to fail to make today’s appointment.

  • kathkerr1 Kathy Kerr (@kathkerr1) reported

    Telus customer service ruining our day.

  • AmaraFarmServ Ty Carruthers (@AmaraFarmServ) reported

    @RSHFarms @Bell @TELUS I know my wife is on Telus and it’s terrible as well. I think the cell networks are just overloaded. I’ve called support multiple times and bought new phone. No better

  • ajayspradhan 𝘼𝙟𝙖𝙮 ★ 𝙋𝙧𝙖𝙙𝙝𝙖𝙣 🧢 (@ajayspradhan) reported

    I'm dropping @TELUS @TELUSsupport. Despite being a loyal customer for years, I've had nothing but bad service and bad customer service lately. They increase prices without notice or agreement.

  • MLineright Micheal-Lineright (@MLineright) reported

    @NantucketBeef No problem Telus is hiring

  • vdbluv Cecylia Antoniak (@vdbluv) reported

    @SpaceX Goodbye @TELUS, 28 year loyalty means nothing to you, so our wallets will no longer support your business

  • kristinafanzega kristina🇺🇦 (@kristinafanzega) reported

    @discoveryplus @TELUS I've been asking since 2020 when a package will be available on #optik TV. I'm told 'soon' .... 3 yrs later, still not available. Can we fix this please 🙏