Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in North Vancouver come from postal codes V7L, V7N, V7J, V7M, V7G, V7P and V7H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (26%)
-
Wi-fi (10%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (4%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Delta, Vancouver, Richmond, Burnaby, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Delta |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Richmond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
-
feels like Groundhog Day
(@sliver9754) reported
from
North Vancouver, British Columbia
@TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
-
Bernardo G. S.
(@Eni_gs) reported
from
Burnaby, British Columbia
Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
-
freelance cyberbully
(@d_esiree_______) reported
from
Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
-
Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
-
Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
-
Bobbi-Lee Loganberg 🌻
(@BLeeLoganberg) reported
from
Vancouver, British Columbia
@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
-
johnny V.
(@punkrokk65) reported
from
Vancouver, British Columbia
@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
-
Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
-
Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
-
Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
-
Brad Atchison
(@Brad604) reported
from
New Westminster, British Columbia
Anyone else having Koodo/Telus issues right now?
-
Kerri Coombs
(@kerricoombs) reported
from
Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
-
Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
-
Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
-
Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
-
Mat Thomas
(@EmptyUK) reported
from
Vancouver, British Columbia
The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
-
Paul Barraclough
(@paul_wb_wtf) reported
from
Delta, British Columbia
Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Barrett
(@NUTHINTOSAYMUCH) reported
@Tori_TLCR I've been a Bell customer, a Telus customer, a Fido customer, a Clearnet customer, I've been with them all. I am with the best provider at the moment given the choices. I dont need more choice, I only need the serviced I pay for to work, that's it.
-
Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
-
Becca
(@beccawhite1984) reported
@PsychicMedium82 @Eastlink I never lost service with Telus.
-
Timm Flindall
(@ThatTimmKid) reported
@DaveDevineOnAir @TELUS Yeah I was pissed, at least they give us the option to take it right from our debit at no charge but like… wtf? Customer not friendly… specially when they had us all sign up for it originally cuz they were promoting it to us as a good thing. #greedy
-
Dave Devine
(@DaveDevineOnAir) reported
Dear @TELUS , after being a customer for a couple decades and dealing with constant price jumps with each renewal but sticking with #telus ..you decide to stick me with a charge to pay my bill with a credit card, which I've been doing since day one. Final straw, time to cut ties.
-
Rhina Mockingjay, 🇨🇦 Our Next Prime Minister!
(@MockingjayRhin1) reported
@AMCKunneke @ltmcdies @CBCAlerts So you'll pay telus? 'Cause damn sure as shootin they're taking a cut.
-
Michael
(@GuruMikee) reported
@TELUS @TELUSsupport @FriendlyFuture What the hell are you doing collecting money. Focus on fixing your network. I didn’t have cell service during the entirety of Fiona and still don’t. During a hurricane is the best possible time for cell service to crap out.
-
willowjaime
(@willowmac44) reported
@TELUSsupport I can’t even make calls and only have service for 1 min after a hard reset. I have u limited data that doesn’t work at all. I’ve tried calling but the call fails. I depend on Telus but it didn’t work out this time. I’m left with no connection at all to outside resources
-
Eastern Health
(@EasternHealthNL) reported
Eastern Health would like to advise that we are aware of issues with customers on Telus mobility and subsidiaries such as Koodo who are trying to call our facilities. If you need to contact an Eastern Health facility, please use a landline or cell phone not on the Telus network.
-
Cassady
(@colorofpretty) reported
@TELUS @FriendlyFuture How do we know if we are eligible? I live in Halifax, no power and have had VERY unreliable cell service since The hurricane. (Koodoo customer). Others places in Halifax are less impacted.