Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	42 seconds ago
Vancouver	Internet	5 hours ago
North Vancouver	TV	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	2 days ago
Vancouver	Phone	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

• 
  #IndianStatus531 (@BlueCedarAngel) reported 3 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Kate Madden (@kate0madden) reported 6 minutes ago from Vancouver, British Columbia

  @NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

• 
  BdblE (@MsYouDoYou) reported 6 minutes ago from Burnaby, British Columbia

  @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

• 
  Wily Mike Reilly (@brianb3648) reported 7 minutes ago from Vancouver, British Columbia

  @NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 8 minutes ago from Vancouver, British Columbia

  Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

• 
  📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported 11 minutes ago from Mount Pleasant, British Columbia

  @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

• 
  Moke (@mykeymause) reported 16 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  AHF AllHardwoodfloor (@moersch) reported 16 minutes ago from Vancouver, British Columbia

  @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

• 
  Amanda S W♡ (@AmandaSW87) reported 21 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 24 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

• 
  Dr. Pete Poovanna (@poovannact) reported 29 minutes ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  Salmon n'Bannock (@SnBVancouver) reported 29 minutes ago from Vancouver, British Columbia

  @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

• 
  BdblE (@MsYouDoYou) reported 34 minutes ago from Burnaby, British Columbia

  @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

• 
  Jo Dworschak (@StoryStory_Jo) reported 36 minutes ago from Vancouver, British Columbia

  @Mutineer8961 @TELUS Definitely Telus! Not bad diy

• 
  Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported 38 minutes ago from Vancouver, British Columbia

  @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 38 minutes ago from Vancouver, British Columbia

  Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

• 
  dj fuentes (@chinitta) reported 39 minutes ago from Vancouver, British Columbia

  Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 44 minutes ago from Vancouver, British Columbia

  @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

• 
  BdblE (@MsYouDoYou) reported 48 minutes ago from Burnaby, British Columbia

  I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

• 
  Martin van den Hemel (@MartinvandenH) reported 53 minutes ago from Richmond, British Columbia

  Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sumo_suzy (@sumo_suzy) reported 7 minutes ago

  anyone else on @PublicMobile or @TELUS in MB not able to get connected to internet on mobile data or is it just my stupid new phone. Don't have time to switch sim back into old phone right now to check

• 
  ToughCookie (@Chehr7) reported 13 minutes ago

  @visotto1 @jkenney @TELUS I mean Telus- finer upgrade- it’s not even approved in all Calgary/Edm areas so doubtful it’s been approved for spend in all red deer. Shaw is **** because they share network so it’s changed as more users jump on-Telus doesn’t do that

• 
  Aurora I STAND WITH UKRAINE (@Lostinthewood14) reported 14 minutes ago

  @amarmoney20 @arsongurl @nationalpost Yes, CBC is funded. The rest are privately owned companies. Again, CTRC is not media. It is the police of media, to simplify it. Fox is a television network, CNN is a branch of a larger media conglomerate. Telus is not media.

• 
  MC (@jaysnucksbirds) reported 16 minutes ago

  @TheDiscoStu If you have on telus TV it's an absolute joke how horrible it is

• 
  self hating yuppie (@EsotericArcana) reported 17 minutes ago

  @softgothoutlaw oh you're a @TELUS customer too?

• 
  TELUS Support (@TELUSsupport) reported 18 minutes ago

  @quanchoux Hi Quan, that's odd. Have you tried to reset the network settings? Is it a TELUS device?

• 
  wjh2os (@wjh2os1) reported 21 minutes ago

  @TELUS @FriendlyFuture @redcrosscanada You pik tv sucks. Everyday I get the same error you have exceeded your limit, when no one is logged in. I do not have time to call you everyday and sit on hold. I will be canceling my services as this has gone on for almost 2 years and you have done nothing to fix it.

• 
  Debbi (@debbifisher1010) reported 22 minutes ago

  @TELUS HOOP YOUR 5G!!! Wtf is wrong with you???

• 
  Hope Aldridge (@HopeAldridge) reported 22 minutes ago

  @JaroGiesbrecht I have had no problems with Telus at all.

• 
  MC (@jaysnucksbirds) reported 23 minutes ago

  @_blueheron_ @TheDiscoStu Is that right eh? I don't understand why prime and Netflix have a solid foundation on telus and crave is garbage