Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7L, V7J, V7N and V7H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Stuart Dickson
(@stuball6251) reported
from
New Westminster, British Columbia
@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
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Ron Sine
(@RSine57) reported
from
Burnaby, British Columbia
@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
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Shahraz Kassam
(@Shamindiamonds) reported
from
Burnaby, British Columbia
25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
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Luis Giraldo
(@luisgiraldo) reported
from
Vancouver, British Columbia
I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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Scott Stevens
(@scuttlebuttdad) reported
from
Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
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Tee
(@Life_is_2_Long) reported
from
Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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Margieville
(@Margieville) reported
from
Burnaby, British Columbia
Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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F3L!C!A S!LVA
(@FreakyFelicia) reported
from
New Westminster, British Columbia
After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
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ChristopheRichardson
(@RichardsonYVR) reported
from
Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
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Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
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Kelsey Webb
(@KelseyWebbratz) reported
from
Burnaby, British Columbia
Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
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Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Margieville
(@Margieville) reported
from
Burnaby, British Columbia
I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Wtf is up with my internet @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Martin
(@jam6475) reported
@randyw74 @drex I've been a shaw customer since i moved to Vancouver back in 2005. Will probably be switching to Telus as I have no desire to become a Rogers customer.
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sairys wolf
(@Sairyswolf) reported
Wtf I went into a Telus store to look into phone upgrade and told all their store demo phones were stolen. How? Aren't they locked down and have someone there watching??????
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Tom
(@ye11y) reported
How to get someone to migrate to @TELUS Fibre optic service. Cut their internet, but not TV nor phone service. Strange tactics.
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Natalie McCormick
(@albertaclassic) reported
@Quea_Ali What’s bell? Is that different then Rogers? I’m with Telus my dgtr has Rogers & likes them I suppose, my son at first had bell, the. F’ing worst fricking experience ever.
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Stockyrds
(@stockyrds) reported
@Quea_Ali Generally i dont have any issues with bell atleast its fast and clear. Used rogers it always sucked and telus sells its phone numbers and gets spam calls
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Doug van den Ham (#StandWithUkraine)
(@DvdHam) reported
@alexbozikovic Upside down Telus Sky?
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Barbara Ellis
(@bellis1994) reported
@Quea_Ali They are all bad, but Rogers is much easier to get ahold of these days. Spoke to Telus, and the support person was in Thailand. His phone card ran out of money so he had to hang up. Why aren't they hiring Canadians? 🙄
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𝙅𝘼𝙈𝙀𝙎 𝙈𝘾𝙇𝙀𝙊𝘿
(@jamespmcleod) reported
It should be illegal for companies like Telus to use customer contact information to bombard me with third-party marketing calls to try to upsell me on random products.
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Curt McNaughton 17.5/8.95mmt
(@MdmCurt) reported
@jcalder1983 @BaldurBarons That's what I thought as well but I thought I had checked and both were on 5. Starlink is in the hallway waiting for a mount bracket and ethernet adapter, will test more after I happily take down the Telus thing
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Michelle Dyer 😈🍷🇮🇹🌺
(@Dyertalk) reported
@TELUSsupport @TELUSBusiness @TELUS Any word on the network outage that is causing our business phone line to cut out during client calls? Tried calling support from a cell phone but got cut off by you - twice. Are we closer to solving the issue?