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Telus outages and service status in North Vancouver, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 20, 3:45 AM EDT.
  • 39% Internet (39%)
  • 23% Total Blackout (23%)
  • 19% Wi-fi (19%)
  • 10% E-mail (10%)
  • 6% Phone (6%)
  • 3% TV (3%)

The latest reports from users having issues in North Vancouver come from postal codes V7L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.

CityProblem TypeReport Time
Vancouver Total Blackout 2 days ago
Vancouver Total Blackout 2 days ago
Vancouver Wi-fi 2 days ago
Vancouver E-mail 5 days ago
North Vancouver Internet 10 days ago
Vancouver Wi-fi 12 days ago

Nearby cities with recent reports

Vancouver

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • Gusslin
    Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still having issues with @TELUS wireless

  • punkrokk65
    johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • pcryan5
    Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia

    @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • camcavers
    Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

  • dianesbaker1
    Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • warandpeace
    Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • cleanrag
    ****&Span1745 (@cleanrag) reported from Vancouver, British Columbia

    @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

  • hornscallywag
    Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • bh_
    b ran out of time (@bh_) reported from Mount Pleasant, British Columbia

    Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • rjfoster1511
    Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

  • kirstenSharp
    Kirsten Sharp (@kirstenSharp) reported from Westmount, British Columbia

    @DeletedFlavors @NEWS1130 Public mobile uses Telus network

  • nbrosef
    Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia

    @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • garymasonglobe
    Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reported

    It seems @TELUS is fine with its business clients waiting three weeks to get a problem fixed. Imagine running a business and having to face that situation. Is Telus going to reimburse me for the three weeks I won't have service they are suppose to provide?

  • dougransom
    Doug Ransom (@dougransom) reported

    @jodyvance @TELUS They are all the same. Services are priced for maximum profit at the service level consumers will tolerate.

  • creativewaves
    Genes 🇨🇦 Back To Being Grateful,Oh Canada 🇨🇦 (@creativewaves) reported

    The CRTC has again issued warnings to Bell Canada and Telus Corp. over recently introduced fees the regulator says could be in violation of its new policy prohibiting telecoms from charging customers when they activate, change or cancel plans.

  • Metro_Earth
    Michael Lund (@Metro_Earth) reported

    @for_vaughan @TELUSsupport Yeah for over 5 years Telus has refused to fix our home setup or replace the equipment or even discount our bill for dropped service. The worst.

  • SteveMFinlay
    Steve Finlay (@SteveMFinlay) reported

    @TELUS Crisis averted! Service is much more reliable on the way back.

  • bona_of
    bona fide lover of ladies (@bona_of) reported

    @SarcasticallyAJ @TSN_Sports @PrimeVideo You need to get iptv. I’ll never go back to telus tv and adding programming packages

  • FredGarvinReal
    Fred Garvin (@FredGarvinReal) reported

    LIke, I put forward that I’m a drunk but my brother developed a real-time alarming system with 3 other guys on the internet. Our greatest trip to Vegas when he got comped for Splunk was when Telus tried to **** on his system that they just made up when they were bored.

  • TELUS
    TELUS (@TELUS) reported

    @esSpyderMonkey Because TELUS TV+ streams live TV, we are legally bound by CRTC broadcast loudness laws (-24 LUFS), while apps like YouTube master their audio much 'hotter' (-14 LUFS). To fix the gap on Apple TV, try going to Settings > Video and Audio > turn on 'Reduce Loud Sounds'

  • QuikInsightz
    QuikInsightz (@QuikInsightz) reported

    🚨 #BREAKING: $ASTS Successfully Launched BlueBirds 8, 9, and 10, Completing Its First Multi-Satellite Launch Since April's Setback. What happened: ➜ AST SpaceMobile confirmed the successful launch of BlueBirds 8, 9, and 10 at 2:39 a.m. EDT on June 17, 2026. ➜ The satellites were launched aboard a SpaceX Falcon 9 rocket from Cape Canaveral Space Force Station. ➜ This marks the company's first successful stacked multi-satellite launch since April's mission setback. ➜ Each BlueBird satellite carries a phased array antenna measuring approximately 2,400 square feet, which AST SpaceMobile says is the largest commercial communications array ever deployed in low Earth orbit. ➜ The satellites are designed to connect directly to standard, unmodified smartphones without requiring any special hardware. ➜ AST SpaceMobile says the new satellites are capable of delivering peak download speeds of nearly 200 Mbps for voice, broadband data, and video services. ➜ That is nearly double the company's previously demonstrated peak speed of 98.9 Mbps achieved by its earlier Block 1 satellites. What comes next: ➜ CEO Abel Avellan said BlueBirds 11, 12, and 13 will ship shortly ahead of the company's next launch. ➜ He also said next-generation satellites through BlueBird 37 are already in active production and assembly. ➜ Avellan said, "This first stacked launch is just the beginning. Our focus is firmly on execution: scaling launch cadence, manufacturing, and preparing for commercial service." ➜ Speaking about the mission, he added: "BlueBirds 8, 9, and 10 represent the continued execution of a vision once considered impossible: space-based cellular broadband to everyone, everywhere." The scale behind the company: ➜ AST SpaceMobile says it now operates more than 500,000 square feet of manufacturing and operations facilities worldwide. ➜ The company says it employs more than 2,250 people and has a portfolio of more than 3,900 patents and pending patent claims. ➜ AST SpaceMobile also says it has agreements with nearly 60 mobile network operators representing more than 3 billion subscribers worldwide. ➜ Its strategic partners include $T, $VZ, Vodafone, Rakuten, Google, Bell, Telus, stc Group, and American Tower. ➜ The company plans to initially activate commercial service in the United States, Canada, Europe, Saudi Arabia, and Japan, while also supporting U.S. government programs.

  • Temple_Eight
    Temple 8 Research (@Temple_Eight) reported

    I hope the $ASTS boys like dilution because you're going to need a lot of it to fund your ambitions. While ASTS has a small lead on broadband connectivity their real advantage is spectrum access via carrier exclusivity and they've locked up nearly 60 mobile network operator partners covering over 3 billion subscribers AT&T, Verizon, Vodafone, Rakuten, Telus, Bell, etc. SpaceX operates more than 9,000 satellites around 60% of everything in orbit. ASTS has roughly 9 including recent launches, and is trying to accelerate to about one launch a month to hit 2026 targets. Analysts are skeptical it can sustain this. Each BlueBird Block 2 is a 6,100 kg spacecraft, far more complex and expensive per unit than a Starlink satellite and AST can't launch anything close to the pace of Musk. SpaceX owns the rockets while ASTS has to buy rides on Falcon 9, New Glenn, etc. SpaceX's hardware iteration speed is, as one analysis put it, a real and durable advantage, and if their next gen satellites deliver on data performance, the competitive gap narrows while the constellation scale gap stays insurmountable. SpaceX already took the biggest carrier prize in the US being T-Mobile. So the carrier moat cuts both ways. SpaceX obviously has access to vast capital after IPO, with Starlink generating ~$10.4 billion of revenue in 2025. ASTS is pre-real-revenue at scale ($70.9 million in 2025) and funding itself with convertible debt and dilution. Do the bulls have an answer to this?