Telus

Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in North Vancouver come from postal codes V7N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 01/13/2026 23:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Port Moody, Richmond, Delta, North Vancouver and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • dianesbaker1 Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

  • SamMurchison69 🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia

    @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

  • olumuyiwaayo Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British Columbia

    Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

  • trackwanderer mama bear (@trackwanderer) reported from Vancouver, British Columbia

    So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • lucasmastelaro Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British Columbia

    Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • kiemag GrandpaNippy (@kiemag) reported from Westmount, British Columbia

    @vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

  • brandonweese89 Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia

    @TELUS suddenly no service for over 5 minutes. What’s the issue????

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

  • PingRD Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bthytheplug $b💜 (@bthytheplug) reported

    @TELUS fix ur dogshit wifi

  • TheRealJimmyJam James - Raccoon City Survivor (@TheRealJimmyJam) reported

    @MobileSyrup Telus. I have a corporate plan. So for me my pricing is good. But service, like every other carrier in my area is weak. Many spots on the Trans Canada Highway drop calls or have little to no service.

  • FreddyStoneTV Freddy Stone TV (@FreddyStoneTV) reported

    Sorry everyone. @Telus had an outage now my @OBSProject is ***** on load properly... Not sure What ******** happened, but I think we're done for this evening. Hopefully, see you tomorrow!

  • twinworld Shaun (@twinworld) reported

    @Fongo_Mobile I've had your Mobile app since it was Dell Voice. I also have your Home Phone. Love your service! I see you now have a data-only plan for cell phones. Who's network do you use (Bell/Telus/Rogers)? Also, any plans for e-sim support? 1/2

  • Rootbrian_ Rootbrian's updates, rational thoughts & opinions (@Rootbrian_) reported

    @AbrahamZreik @MobileSyrup Fyi, koodo is telus-owned. Virgin is bell-owned. Also, the "app" just loads the website inside a container. Much prefer just bookmarking the member's area in the browser vs downloading a clunky container that never updates on it's own.

  • 4rizzle25 Amin Yur’maam (@4rizzle25) reported

    @TELUSsupport @cartoonist62 @TELUS So now the piece of **** scammers can bypass the robot blockers… fix your god damn system!

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    Also people are saying that BCTel/Telus put something on the table the other day that maybe scaring the **** out of Steel Workers, namely their OptikTV platform is going to become self-install/no-install soon that all you overall need to do is download the app to your Apple TV.

  • nlmatte Normand L Matte (@nlmatte) reported

    @TheYetiKnowswhy I’ll never do business with Telus

  • donkey_dung888 DonkeyDung (@donkey_dung888) reported

    @theJagmeetSingh Yet Telus made 732 million in Q4 on about 1/3 the revenue of Loblaws revenue and the government controlled CRTC has no issue with that! Ridiculous flex Jagmeet! #clueless

  • John1MD John MD (@John1MD) reported

    2...How is it, on multiple occasions, when I phone a nursing home the Telus auto-voice tells me the phone number is no longer in service. But, if I switch to a phone that you aren't aware of me using, I can get through to the nursing home immediately.