Telus outages and service status in North Vancouver, British Columbia

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Port Moody, Burnaby, Richmond, and Anmore.

City	Problem Type	Report Time
Vancouver	Internet	18 hours ago
Vancouver	Internet	3 days ago
Vancouver	Internet	6 days ago
Vancouver	Internet	6 days ago
Vancouver	Internet	7 days ago
Vancouver	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

• 
  Grant Dawson (@pyeinburnaby) reported 2 minutes ago from Buckingham Heights, British Columbia

  @roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible

• 
  BdblE (@MsYouDoYou) reported 6 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  Kiefer Abram (@kikithekrakra99) reported 6 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Grant Dawson (@pyeinburnaby) reported 6 minutes ago from Buckingham Heights, British Columbia

  Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 8 minutes ago from Westmount, British Columbia

  Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?

• 
  Lori Foster (@hornscallywag) reported 15 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 16 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Nicky Bullets (@nbrosef) reported 18 minutes ago from Vancouver, British Columbia

  @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.

• 
  Ciara Hempseed (@CiaraHempseed) reported 18 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  freelance cyberbully (@d_esiree_______) reported 18 minutes ago from Vancouver, British Columbia

  In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

• 
  Patrick C. Lalonde (@ProfLalonde) reported 22 minutes ago from New Westminster, British Columbia

  @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

• 
  Peter Meiszner (@PeterMeiszner) reported 24 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  BdblE (@MsYouDoYou) reported 30 minutes ago from Burnaby, British Columbia

  It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

• 
  BdblE (@MsYouDoYou) reported 38 minutes ago from Burnaby, British Columbia

  Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 39 minutes ago from Westmount, British Columbia

  @TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.

• 
  Dyhia Belhabib (@dyhiapadilla) reported 40 minutes ago from North Vancouver, British Columbia

  When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

• 
  BdblE (@MsYouDoYou) reported 48 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 51 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  E-Comm 9-1-1 (@EComm911_info) reported 51 minutes ago from Vancouver, British Columbia

  .@TELUS advises that service has been restored.

• 
  Prairie Paul (@PaulDoroshenko) reported 56 minutes ago from Vancouver, British Columbia

  @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Taylor (@Carol22Jack) reported 45 seconds ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

• 
  Reiko Koyama (@reikokoyama79) reported 4 minutes ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  Benjamin Ferguson (@ballisticpantz) reported 5 minutes ago

  @TELUS @TELUSsupport 1/2 <29 days since I had to get my network profile re-provisioned by someone with adequate administrative privileges. 90 minutes & finally talked to a floor supervisor who apparently is connecting to back-end technician. Cautiously optimistic while I wait..

• 
  Nicole Kearsey (@nicolek1989) reported 11 minutes ago

  @TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out

• 
  Clare A (@Murphysmom67) reported 16 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 20 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  Topyyan (@topyyan) reported 21 minutes ago

  @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!

• 
  NancyEB 🇨🇦🐾 (@Nance_EB) reported 22 minutes ago

  @Telus @Telussupport I’d like to report a serious error on your outage map. It’s LAKE ONTARIO. Please correct this egregious error. 🇨🇦 #LakeOntario #Canada

• 
  North American Union (@NorthAmericanU2) reported 26 minutes ago

  @koodo I don't have a passcode for DMs because I refuse to give my phone # to X. And since my Koodo phone is DEAD anyway thanks to Koodo, I'd have to give X my other phone service provider, which I won't do, either. I will have to stand in line at the Telus store to GET MY MONEY BACK.

• 
  Vancitybobby (@vancitybobby) reported 26 minutes ago

  @VoteCanadaCom I'm counting down the days my Telus home contract is done.