Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7M, V7L and V7H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Delta, Burnaby, Richmond and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Delta |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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KDRuslie
(@KDRuslie) reported
from
Richmond, British Columbia
@TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Albert Luk 陸 偉 明
(@AlbertLuk888) reported
from
Richmond, British Columbia
@JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Patrick Tubajon
(@iheartgudrun) reported
from
Richmond, British Columbia
@TELUS you need better customer service to keep your customers
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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GPITMAN
(@derekbowen) reported
@TELUS Would love it, but you are so slow getting to my bare land strata, everyone around has fibre and we are stuck with crappy @ShawInfo
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Matt
(@mattlav70) reported
@SassyKru @Bell_Support @JeffkSato I pay 165$ for home security, tv, internet 125, and cell service 20gig data Telus is way better than bell. Paid for my cell phone with 5gig was 100$ a month. Best switch ever. And now seeing the stunt they pulled on the workers at TSN they’ll never get 1 cent out of my pocket
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K. Eigler
(@dovecreekgal) reported
@TELUS did you know that Telus is AWARE of the internet WiFi issues, where the signals are dropping for lots of customers and is getting worse. Telus, you advertise that your internet is the best. Well, I can tell you it is not and that’s false advertising! You suck!
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InvestorsFriend Inc
(@InvestorsFriend) reported
Bell, Rogers and Telus not only received a total of $221 million in Emergency Wage Subsidy money while remaining highly profitable and paying dividends but also hid the amount from their shareholders as "immaterial" #CanadianCorporateWelfare #CorporateCowards
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Derek Favell
(@favell_derek) reported
@elonmusk Also I have Telus internet... I need the star link dish Elon , I get I live in Canada but ya spent a day or two here .We need a wide spread network that is high speed,Tell Justin that his ppl want it so your giving them it don’t ask .Do ask but Justin is smart...
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Y2KNW 🇨🇦
(@GrtCdnNeckbeard) reported
If @Telus is going to harass me 2-4 times a week about trying to get me to sign up for a satellite service I can't afford, the least they can do is not farm it out to some S.E. Asian call centre where the operators call back multiple times after I tell them to leave me alone.
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MissMorgan
(@The_Morgan_Dax) reported
Update: Telus representatives are STILL calling me to try and push this service on me and ask why I cancelled the install. I've asked multiple times, politely and less politely to be removed from their call list. They still call about once a month. #thisshouldbeillegal
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Brian Fairbrother
(@BrianFairbroth4) reported
Wow #Telus @TELUS 2 hours on hold for support with no answer. You force us to migrate from TELUS email to GMail and it doesn’t work with Apple mail on a Mac and we can’t get help! I bet Shaw Cable loves it.
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DJ Hartt MD
(@Hartt_DJ) reported
@DrMattHenschke Switch to @MicroquestInc before it is too late. Our clinic would never use anything other than Healthquest. It is far superior to any Telus EMR. I will never choose any Telus product ever again for their role in privatization. Nothing but greed running Telus.
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André Furlan Bueno
(@Andre_Furlan) reported
Big shout out for employee 44322 at Telus for helping me trouble shoot what was happening to my internet. Big disappointment at @TELUSsupport for being impossible to even talk to anyone.