Telus outages and service status in North Vancouver, British Columbia

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Anmore, North Vancouver, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Total Blackout	3 hours ago
Anmore	Phone	4 days ago
Vancouver	Phone	11 days ago
Vancouver	Internet	15 days ago
Vancouver	TV	21 days ago
North Vancouver	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

• 
  Grant Dawson (@pyeinburnaby) reported 2 minutes ago from Buckingham Heights, British Columbia

  Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

• 
  Dave Pasin (@dave_pasin) reported 6 minutes ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• 
  kamil is still working on his summer *** (@K_Somaratne) reported 8 minutes ago from West End, British Columbia

  @sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower

• 
  Dave Pasin (@dave_pasin) reported 14 minutes ago from Vancouver, British Columbia

  @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

• 
  Lucas Mastelaro (@lucasmastelaro) reported 16 minutes ago from Vancouver, British Columbia

  Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 20 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  aanshik1 (@Aanshik1) reported 26 minutes ago from Vancouver, British Columbia

  @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

• 
  Patty Friesen (@FriesenPatty) reported 26 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Dave Pasin (@dave_pasin) reported 29 minutes ago from Vancouver, British Columbia

  @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 33 minutes ago from Westmount, British Columbia

  @TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you

• 
  Ciara Hempseed (@CiaraHempseed) reported 33 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  Peter Meiszner (@PeterMeiszner) reported 33 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  Brad Atchison (@Brad604) reported 43 minutes ago from New Westminster, British Columbia

  Anyone else having Koodo/Telus issues right now?

• 
  Mat Thomas (@EmptyUK) reported 49 minutes ago from Vancouver, British Columbia

  The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

• 
  johnny V. (@punkrokk65) reported 49 minutes ago from Vancouver, British Columbia

  @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

• 
  Bernardo G. S. (@Eni_gs) reported 53 minutes ago from Burnaby, British Columbia

  Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

• 
  Lori Foster (@hornscallywag) reported 55 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  Andrew Ferguson (@warandpeace) reported 55 minutes ago from Vancouver, British Columbia

  @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 56 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  BdblE (@MsYouDoYou) reported 59 minutes ago from Burnaby, British Columbia

  @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandy Glaze (@EndnLoneliness) reported 4 minutes ago

  Carney will never back down. Gave Telus 1/2 billion $ to Telus. Why. Bring in Digital id?

• 
  Nysha Sharma (@nysha1818) reported 4 minutes ago

  @TELUS I just replied and pm, I really need someone to reach out to me with solution. I felt harassed every time I have to share my whole situation 100th times and jumping my call to one person to another.

• 
  KamehamehaKush (@KamehamehaKush) reported 5 minutes ago

  @alancross I’ve had no issues with Telus today

• 
  K. McGuire (@Joker_Fish) reported 6 minutes ago

  @MatchsticksCGY Last year Rogers forced the Flames into the middle of a legal battle against Telus and then they pull this ****. I hope the lawyers are sending the most professional sounding **** yous they have ever written.

• 
  ThatDad_B (@ThatDad_B) reported 8 minutes ago

  Switch to Telus, don’t give .@Rogers or .@Sportsnet another dime. Spend billions then cancel Calgary radio. SMH trash org

• 
  AB_Wild_West (@AB_Wild_West) reported 9 minutes ago

  @TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.

• 
  Rich Peter (@peterli34923561) reported 10 minutes ago

  $ASTS --- Japan’s government plans to issue up to ¥1.48 trillion (approximately $912 million) in large-scale public subsidies for a satellite communications project led by Rakuten. Rakuten is a core early investor and strategic partner of ASTS. The two firms are advancing a joint venture (JV) in Japan to secure full regulatory approvals for commercial direct-to-device (D2D) operations. This government subsidy effectively covers ASTS’s Asia network deployment costs head-on, drastically easing market concerns over the company’s cash burn trajectory. The firm successfully launched BlueBirds 8, 9 and 10 in mid-June 2026, and all three satellites are operating smoothly in orbit. Shortly after, ASTS officially announced plans to deploy BlueBirds 11, 12 and 13 in early August 2026. Why the August Launch Matters This batch will carry ultra-large antenna arrays spanning 2,400 square feet. ASTS previously hit a peak download speed of 98.9 Mbps on unmodified consumer smartphones via satellite connectivity; the new August satellites are projected to double this maximum throughput. 1. The World’s First Truly Gap-Free Cellular Network Legacy satellite communications systems including Iridium and early Starlink require custom antennas, ground terminals or dedicated satellite handsets. $ASTS ’s proprietary technology enables billions of existing unmodified 4G/5G smartphones worldwide to connect directly to orbital satellites. The innovation instantly erases all terrestrial coverage dead zones across oceans, deserts and mountainous terrain. 2. Landlord-Style Model Locked In With Global Telecom Giants $ASTS does not compete for end users against carriers like T-Mobile, AT&T and Verizon — instead, it acts as their critical infrastructure ally. The company has executed binding commercial agreements with top-tier global operators: AT&T, Verizon, Japan’s Rakuten, Canada’s Telus and more. These carriers willingly share revenue with ASTS to deliver seamless connectivity to subscribers operating in off-grid regions. This business model pushes customer acquisition costs (CAC) nearly to zero, and will generate massive high-margin recurring cash flow once the full satellite constellation is operational. 3. Ample Cash Runway to Alleviate Cash-Burn Skepticism As of the latest quarterly filing, the company holds $3.5 billion in cash on its balance sheet versus only around $2.9 billion in long-term debt. This robust liquidity provides unconstrained capital to ramp launch contracts and satellite manufacturing through 2026–2027, eliminating near-term risks of dilutive equity offerings or distressed asset sales. Management’s official guidance pins full-year 2026 revenue between $150 million and $200 million, with revenue poised to approach $1 billion in 2027 as the network activates commercially.

• 
  Del (@FullScopeWelds) reported 11 minutes ago

  @BCLionsDen @DarshanVancity @Rogers I've been with Telus forever. On jobsites out of town people recommend Rogers. Too many dead spots. Also cable and internet was horrible with Telus. Connection wasn't strong enough to watch TV with glitching out. Telus support is no help, they'll try to cover the problem.

• 
  Howard Beal (@alexanderBC83) reported 11 minutes ago

  @wyattd09 @TELUS @Rogers Why support any internet provider in Canada that has been gouging is for years, both mobile and home. Starlink has been fantastic

• 
  Johan N. (@rk8215) reported 15 minutes ago

  We have $AMPG CEO saying that Telus already exceeded $40M LOI with $5-7 million dollars and that Telus is asking more configurations from them. They cancel ATM and announce stock buyback program AND same time Telus announces that they will spend $66 BILLION dollars to enhance 5G and fibre networks. Connect the dots. This is a huge find by @chinoalemano. 🔥🛰🚀