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Telus outages and service status in North Vancouver, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 3 outage signals in the last 24 hours around North Vancouver, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 2, 11:39 AM EDT.
  • 41% Internet (41%)
  • 20% Total Blackout (20%)
  • 16% Phone (16%)
  • 14% Wi-fi (14%)
  • 6% E-mail (6%)
  • 4% TV (4%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, New Westminster, Richmond, and North Vancouver.

CityProblem TypeReport Time
Burnaby Internet 9 hours ago
Vancouver Total Blackout 9 hours ago
Vancouver Internet 22 hours ago
Burnaby Wi-fi 1 day ago
Burnaby Phone 1 day ago
Vancouver TV 2 days ago

Nearby cities with recent reports

Vancouver

13 recent signals

9 hours ago
Burnaby

4 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

  • robmackaydunn
    Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • Brad604
    Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • bh_
    b ran out of time (@bh_) reported from Mount Pleasant, British Columbia

    Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • Eni_gs
    Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • warandpeace
    Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • thatmelanielynn
    MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia

    @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

  • SamGorC
    SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • PingRD
    Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • d_esiree_______
    freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • realgabeangel
    gabrielle (@realgabeangel) reported from Richmond, British Columbia

    @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ScruffyNSmooth
    Bald Guy (@ScruffyNSmooth) reported

    @TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.

  • Niinyan__
    ニーナ☆ (@Niinyan__) reported

    @dguo94 Don’t worry I’ve voiced my complaints to Telus support numerous times over the years I’ve been moved out

  • mernino2k2
    Marilyn Yvonne (King) Nowak (@mernino2k2) reported

    This stupid phone is trying to connect to devices my husband used instead of my choices. I couldnt connect to my own vehicle today again. Samsung is glitches upon glitches. His phone is motorolla. Mine is Samsung! I will use my Telus only to protect my privacy & fix their error

  • AlexSte49374492
    Alex Stevens (@AlexSte49374492) reported

    @privacylawyer Where's Bell, Rogers, Telus, Eastlink and all the other internet service providers? Have any of them even said a peep?

  • heiba986627073
    heiba9866 (@heiba986627073) reported

    @Hux45545638 @WestJet This is what WS wanted they wanted cheap customer service they pay $700 a month in Telus El Salvador, I work for them and you have no idea how stupid they are, they don't know what to do they can't even speak English Telus will just ask them fill out this template during the call

  • the_ref14
    Tierneymisu (@the_ref14) reported

    @wongkarwasian $35 for 100gb canada-us-mexico with public mobile (Telus network) They exist and it's easier then ever to find a deal. People just like pissing money away

  • chfranklin
    helen franklin (@chfranklin) reported

    @jodyvance @TELUS Ours turned out to be issues with Telus cable and Samsung tv “not talking to each other”. Replaced cable box and all good

  • ammoffat
    Ang (@ammoffat) reported

    @Social_Moi @TELUS Telus is the worst. I hate them. We pay $60 with Rogers/shaw

  • the_ref14
    Tierneymisu (@the_ref14) reported

    @MelissaLMRogers @TELUSsupport Public mobile. $35 for 100gb good in Canada/us/Mexico. It's the Telus network.

  • MarkDietzinAB
    Mark Dietz (@MarkDietzinAB) reported

    @jonkay I came up with an easy solution for this. Here's how it goes... Hello, Telus?... I'd like to cancel my cable?