Telus outages and service status in North Vancouver, British Columbia

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Full Outage Map

Telus generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received Apr 16, 11:40 AM EDT.

Internet (43%)
Wi-fi (19%)
Phone (17%)
TV (9%)
Total Blackout (8%)
E-mail (4%)

The latest reports from users having issues in North Vancouver come from postal codes V7H and V7K .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0
Apr 17, 1:00 AM EDT	0	0
Apr 17, 1:20 AM EDT	0	0
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0
Apr 17, 4:40 AM EDT	0	0
Apr 17, 5:00 AM EDT	0	0
Apr 17, 5:20 AM EDT	0	0
Apr 17, 5:40 AM EDT	0	0
Apr 17, 6:00 AM EDT	0	0
Apr 17, 6:20 AM EDT	0	0
Apr 17, 6:40 AM EDT	0	0
Apr 17, 7:00 AM EDT	0	0
Apr 17, 7:20 AM EDT	0	0
Apr 17, 7:40 AM EDT	0	0
Apr 17, 8:00 AM EDT	0	0
Apr 17, 8:20 AM EDT	0	0
Apr 17, 8:40 AM EDT	0	0
Apr 17, 9:00 AM EDT	0	0
Apr 17, 9:20 AM EDT	0	0
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Richmond, New Westminster, North Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago
Richmond	Phone	3 days ago
Vancouver	Wi-fi	4 days ago
Vancouver	Internet	4 days ago

Nearby cities with recent reports

Vancouver

8 recent signals

1 day ago

Richmond

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 3 minutes ago from Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
Prairie Paul (@PaulDoroshenko) reported 6 minutes ago from Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
Vancouver Owls™️ (@Vancouverowls) reported 7 minutes ago from Vancouver, British Columbia
@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
Kiefer Abram (@kikithekrakra99) reported 9 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
aanshik1 (@Aanshik1) reported 20 minutes ago from Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
johnny V. (@punkrokk65) reported 22 minutes ago from Vancouver, British Columbia
@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
Kerri Coombs (@kerricoombs) reported 26 minutes ago from Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
E-Comm 9-1-1 (@EComm911_info) reported 27 minutes ago from Vancouver, British Columbia
.@TELUS advises that service has been restored.
Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 30 minutes ago from Westmount, British Columbia
@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
Gustavo Lin | 林偉綸 (@Gusslin) reported 31 minutes ago from Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
Andrew Ferguson (@warandpeace) reported 38 minutes ago from Vancouver, British Columbia
@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
BdblE (@MsYouDoYou) reported 39 minutes ago from Burnaby, British Columbia
@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
Cam Cavers FKA Cam Cabers (@camcavers) reported 42 minutes ago from Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
Jana Angela Neria (@jamneria) reported 46 minutes ago from Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
****&Span1745 (@cleanrag) reported 46 minutes ago from Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
Cam Cavers (@camcavers) reported 46 minutes ago from Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
Antman 🐜🐜 (@ntman__) reported 52 minutes ago from Burnaby, British Columbia
@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
Cam Cavers FKA Cam Cabers (@camcavers) reported 57 minutes ago from Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
David Schreck (@StrategicThghts) reported 57 minutes ago from North Vancouver, British Columbia
@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
mama bear (@trackwanderer) reported 60 minutes ago from Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Mary Willatt (@mary_willatt) reported 2 minutes ago
@jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated
Nonso Anoliefo (@AnoliefoNonso) reported 2 minutes ago
@TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.
187 (@7ydro) reported 2 minutes ago
bro i called telus twice for a specific 100gb plan these mfs gave me 175gb then now 250gb man what ******** is going on
Granny Agnus Smith (@TigerKenny2) reported 4 minutes ago
@TELUS why are your phones not working
John Knapton (@john_knapton) reported 4 minutes ago
Anyone else having trouble contacting Telus ag software? Been phoning since last Thursday and emailed yesterday, not had one reply. Awful service. @TELUS_AGCG
Hossein (@Hosseina1378) reported 4 minutes ago
@TELUS i cancelled my home service three months ago I am still receiving bills. After receiving negative bill and three months i received a bill of 101 today, is there any service you have been providing me that I don’t know? Do you have a system in place at all?
Justin Foote (@JustinFoote008) reported 5 minutes ago
@OpposedMechanic @TELUSsupport Telus has to be one of the worst outside their Cell program. They have no local techs here so if it can’t be fixed over the phone they won’t fix it
Viveros 🌸🍉 (@TheViveros) reported 11 minutes ago
this **** is so funny bc like… what is the argument here? that loblaws and telus and ******* bmo have done such a good job of it that we simply cannot conceive of any reason why we should stop giving the private sector unlimited reign to ruin everything?
Janice Chytra (@daisydexter4) reported 12 minutes ago
@janmedo49 Pierre has no real world experience. None. The only real job he’s had was as a telephone customer service rep for Telus. That’s it! 😳 He’s not qualified to run Canada. Period.
✨🐲Sakku Tatsainyo 🐲✨ (@Eeve2espeon) reported 15 minutes ago
If Telus actually was doing an iPhone air deal for my number, I’d take it if the data plan wasn’t stupid I don’t need 250GBs a month 💀 The 90GB plan I already have is too much anyway, 15GB would be fine for me