Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
North Vancouver	TV	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 6 seconds ago from Vancouver, British Columbia

  I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

• 
  Grant Bowen (@bow_en_arrow) reported 1 minute ago from North Vancouver, British Columbia

  @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

• 
  Brad Veinot (@VanCityVeinot) reported 6 minutes ago from Vancouver, British Columbia

  Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

• 
  Raymond (@auraalexandra16) reported 8 minutes ago from Richmond, British Columbia

  @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

• 
  James Young (@jamespatyoung) reported 10 minutes ago from North Vancouver, British Columbia

  @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

• 
  Mary June Margarico (@Junayyyy) reported 13 minutes ago from Vancouver, British Columbia

  @TELUS sucks.

• 
  Martin van den Hemel (@MartinvandenH) reported 16 minutes ago from Richmond, British Columbia

  Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 16 minutes ago from Vancouver, British Columbia

  @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

• 
  Lexa Hobenshield (@LexaHobenshield) reported 17 minutes ago from Anmore, British Columbia

  @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

• 
  trevor (@vancitytrevor) reported 19 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  Jennifer Duholke (@JDNovel) reported 21 minutes ago from North Vancouver, British Columbia

  @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

• 
  BdblE (@MsYouDoYou) reported 23 minutes ago from Burnaby, British Columbia

  @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

• 
  Oladada (@whourDaDa) reported 28 minutes ago from Burnaby, British Columbia

  One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

• 
  Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported 33 minutes ago from Vancouver, British Columbia

  @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

• 
  Ciara Hempseed (@CiaraHempseed) reported 36 minutes ago from Vancouver, British Columbia

  I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

• 
  Chris Falskow (@falskow) reported 37 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

• 
  mike blackmon (@MikeyBlackmon) reported 38 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  BdblE (@MsYouDoYou) reported 50 minutes ago from Burnaby, British Columbia

  @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

• 
  BdblE (@MsYouDoYou) reported 60 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bigmamakano (@Procrastik8) reported 5 minutes ago

  @TELUS @DrPaulaGordon @tamarataggart Wow how great for Telus. Are you planning to stop forcing medical procedures every 72 hours to test your healthy unvaxxed employees???? Medical malpractice, blatant discrimination, zero science, waste, expense, garbage.

• 
  A-Wax (@p1z4T) reported 5 minutes ago

  @RackedNStacked Verizon bought Bell Atl (1997). Revenue wise yes ATT. Wireless is VZ. The US has become Canada in the regard. Canada has 3 major cell carriers Telus/Rogers/BCE. They have the highest cell bills in the world. It's all bad business. No competition whatsoever.

• 
  Cryptos_AndaMule (@crypto_earlyman) reported 7 minutes ago

  @TELUS The very well known way White owned Mega-Cooperations keep the black family apart by selectively funding black women, to let them know they don’t need the black man. And Telus does that using Client cash extorted through outrageous service charges! So lame.

• 
  Raqchan🌻 (@houghfarmer) reported 9 minutes ago

  @bcndp Never got an invite. Tried to book online no bookings on the Sunshine Coast for over 6 months. @bcndp and bc public health Complete failure. Why are we not able to walk into any pharmacy and get a booster or flu shot? It worked before you made it a lucrative contract for telus.

• 
  Austin | FOREVER 1 (@austinsyh8_) reported 9 minutes ago

  What ******** telus????? YOUR INTERNET SUCKS!!

• 
  Jigga (@yegnav) reported 10 minutes ago from Edmonton, Alberta

  @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

• 
  Inugami (@JMA_Inugami) reported 12 minutes ago

  Jesus Christ @TELUS if you can’t give me data when I have 3 out of 4 bars of a 5G signal, then what ******** am I paying you for?! I may as well be on @FreedomMobile!

• 
  Shellie she’ll (@Ss_Shellie) reported 12 minutes ago

  @GlobalEdmonton @ChrisAChacon Telus sucks in many parts of Red Deer. 1 and 2 bars only

• 
  SaskTel (@SaskTel) reported 14 minutes ago

  @Xzyer @TELUS Hi Gavin, we are aiming to support in Spring 2023. Once eSIM has launched we will provide a list of compatible devices that will support it.

• 
  James R.C. Smith (@jamesrcs) reported 15 minutes ago

  Has anyone else noticed a complete crumble of the @telus tv signal strength over the past week?