Telus outages and service status in North Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around North Vancouver, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 26, 11:42 PM EDT.
- Internet (49%)
- Phone (18%)
- Total Blackout (14%)
- Wi-fi (10%)
- E-mail (6%)
- TV (2%)
The latest reports from users having issues in North Vancouver come from postal codes V7L .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
15 hours ago | |
|
Vancouver
|
Wi-fi | 4 days ago |
|
New Westminster
|
Internet | 4 days ago |
|
Vancouver
|
Total Blackout | 6 days ago |
|
Vancouver
|
Internet | 6 days ago |
|
Vancouver
|
Internet | 6 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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b ran out of time (@bh_) reported from Mount Pleasant, British ColumbiaRogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia@sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British ColumbiaWaiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British ColumbiaHi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
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Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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mama bear 🙈🙉🙊 🏳️🌈 (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British ColumbiaBeen hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Probably But Not Necessarily Ian Bell 🇨🇦 (@ianb) reported@jodyvance @TELUS Emancipate yourself from deep (mis)management by the provider by purchasing your own @Ubiquiti Unifi gateway. Gives you easy GUI access to your network, expandable, and cheap. Then, yes, cut the cord for CableTV. Services like phone/cable etc. are better delivered “over the top”.
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HoggHead (@HoggHead2375) reported@TELUS I have no idea how you guys still function as a business. Most unorganized company of the last decade for sure. You deserve to go bankrupt with your unorganized customer service. 8 hour wait times. Just to get passed around and around. #epicfail
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Jipsy (@jipsy_to) reported@MelissaLMRogers @401_da_sarpanch @TELUSsupport 75gb with Public Mobile on Telus Network $35/month. Canada/US/Mexico data plan.
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Knowpium (@knowpium) reported@MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.
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helen franklin (@chfranklin) reported@jodyvance @TELUS Ours turned out to be issues with Telus cable and Samsung tv “not talking to each other”. Replaced cable box and all good
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Bob Cotter 🇨🇦 (@gibsonsgolfer) reported@jodyvance @TELUS We had visitors from the US to our home last week and we were talking about how our choices for service are minimal. Telus subscribers for almost 40 years for telephone and many years for TV and now Optic. Such poor communication.
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WestSideSteve (@west_sidesteve) reported@MelissaLMRogers @TELUSsupport I pay $40 for my Telus plan. You’re a bad negotiator.
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Ron Couturier (@RonCouturier99) reported@jodyvance @TELUSsupport @TELUS Ok what was the problem?
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jim (@rkymtnhi78) reported@MelissaLMRogers @TELUSsupport I pay 60/month for 100gb from Telus. Call them and tell them you’ll cancel
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Carolyn Hinds 🇧🇧 #FreePalestine #CongoInCrisis (@CarrieCnh12) reportedVancouver y'all gotta turn out in your numbers to push back against theses monstrosities being bult in your province. This project can never be allowed to begin. And can we talk about how the marketing image Telus is using is a whole *** lie meant to make it look attractive?