Telus outages and service status in North Vancouver, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- Internet (50%)
- TV (33%)
- Phone (17%)
The latest reports from users having issues in North Vancouver come from postal codes V7L , V7H , V7K , V7J and V7N .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, North Vancouver, Richmond, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 20 hours ago |
|
Vancouver
|
Wi-fi | 1 day ago |
|
New Westminster
|
Phone | 4 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 6 days ago |
|
Vancouver
|
Total Blackout | 7 days ago |
Community Discussion
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Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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Troy Weatherly (@troysweather) reported from Delta, British Columbia@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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Janice Abbott (@jajawoot) reported from Vancouver, British ColumbiaHey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Wily Mike Reilly (@brianb3648) reported from Vancouver, British Columbia@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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Martin van den Hemel (@MartinvandenH) reported from Richmond, British ColumbiaFantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.
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Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈 (@athayde_br) reported from Vancouver, British Columbia@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaLiterally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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Kate Madden (@kate0madden) reported from Vancouver, British Columbia@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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Albert Luk 陸 偉 明 (@AlbertLuk888) reported from Richmond, British Columbia@JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaSitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British ColumbiaDealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Janice Abbott (@jajawoot) reported from Vancouver, British ColumbiaHey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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dj fuentes (@chinitta) reported from Vancouver, British ColumbiaConversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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KDRuslie (@KDRuslie) reported from Richmond, British Columbia@TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Arbi Xega (@abossx) reported@TELUSsupport Happy customer service week right back to you Telus!
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Living the Dream in 1:64 scale (@ferg_thomas) reported@chaysecarr @TELUS Lost all service on Telus for an hour or two this afternoon
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Bradley Dorrance (@DorranceBradley) reportedPSA @Telus and @Koodo Mobility are experiencing an outage. Service went down a couple hours ago, and they don’t know when it will be restored.
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SW_ON_TRAFFIC (@SW_ON_TRAFFIC) reportedQuite often while everyone's asleep at night @TELUS @TELUSsupport does #Network #Work on their systems, No access to data usually. It's happening less often now, but it still does occur. No communications often occur when this still happens Those who sleep at night don't see it.
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Jason || he/him (@standupguy) reportedMy cellphone service is down and because of it not only did I have to open my laptop for the first time in 3 years to tweet this, it also caused me to accidentally make eye contact with another human being for the first time in 7. #telus #telusdown
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Keith Wells (@KeithWells6) reported@chaysecarr @TELUS Say a Twit where they said they had network issues today
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Kathleen Gamble (@KatGamble19) reportedFirst, Facebook, Instagram and Whatsapp go down on Monday and now the entire Telus mobile network is offline today? Mercury is in retrograde, right? 😖
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✖️ (@countryandgirly) reportedWtf is going on with Telus’ signal?
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JimmyDee (@JimmyDee1999) reported@CP24 can you find out what’s going on with Telus service? No data no calls?
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PartyNextFloor (@cheeseNrice130) reported@pixelpearlfect @TELUS @TELUSsupport My service out too, turned to Twitter for answers reset my phone and cleaned SIM card nothing