Telus

Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

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The latest reports from users having issues in North Vancouver come from postal codes V7L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 02/09/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Port Moody, Burnaby, Richmond and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaNorth Vancouver Internet
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Wi-fi
CanadaVancouver Total Blackout
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • auraalexandra16 Raymond (@auraalexandra16) reported from Richmond, British Columbia

    @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

  • LexaHobenshield Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia

    .@TELUS advises that service has been restored.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • rjfoster1511 Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Elliot_43 Canceled (@Elliot_43) reported

    @dragonfly666797 Telus is the worst. Would cancel right now if it didn't cost me buckets

  • saskryan Ryan M. (@saskryan) reported

    Dear @CRTCeng please do not let @TELUS charge their users a credit card processing fee. They make enough off users, and it all balances out. My plan just went up $15/month, yes it's for twice the data but I never maxed out my data before so I'm paying for a service I don't use.

  • ABClm8 CherM (@ABClm8) reported

    @edmontonjournal Ya, it’s called the cost of doing business. Telus doesn’t make enough on it’s crappy product & service? Please…

  • maximumbunk Judas Booth (@maximumbunk) reported

    @TELUSsupport Why am I unable to submit a support request through your MyTelus app? Why, when I get to the front of the Telus Assist queue, I get bumped to the back 4 times?

  • BCReality BC Reality (@BCReality) reported

    @tomjbrenner I ditched Telus a number of years ago, when they threatened to charge me for a service call to investigate a poor quality phone line. Not once, not twice, but three times. It was their equipment, dumped them.

  • ba55227706 BW CanAm (@ba55227706) reported

    @nationalpost Telus coerced us into putting down our cards for automatic withdrawal. How do we know these fees aren't already incorporated in the monthly. CRTC will cave just wait and see.

  • NelsonTammany Nelson Cavalheiro (@NelsonTammany) reported

    Yes, multi-billion dollar corporation like TELUS just cannot survive without hammering Canadians with this additional 1.5% charge. Inflation is wiping them out. They need the CRTC to help them rip Canadians off even more since we already pay highest cell charges in the world.

  • RonStoneman7 Ron Stoneman (@RonStoneman7) reported

    @plkatv @Bell @Bell_Support Where in Canada bud. No issues here with Telus Fibre on the west coast.

  • bsharwood Brian S 🇺🇦🇺🇦🇺🇦 (@bsharwood) reported

    @benlucier @TELUS The cost of processing cash is infinitly higher. If customers mailed cash in envelopes it would certainly bog down their billing department much more than running Cc spreadsheets. (Small bills too)

  • FlamesFan403 🔥🔥🔥FlamesFan403YYC🔥🔥🔥 (@FlamesFan403) reported

    @girlieishtomboy @TELUS They only made $4 billion in 1st quarter of 2021! They must be damn near bankrupt at this point!