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Telus outages and service status in North Vancouver, British Columbia

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Full Outage Map
  • Telus generated 2 outage signals in the last 24 hours around North Vancouver, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 21, 9:17 PM EDT.
  • 55% Internet (55%)
  • 16% Phone (16%)
  • 15% Total Blackout (15%)
  • 9% Wi-fi (9%)
  • 4% E-mail (4%)
  • 2% TV (2%)

The latest reports from users having issues in North Vancouver come from postal codes V7L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Vancouver Internet 7 hours ago
Vancouver Internet 2 days ago
Burnaby Phone 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 3 days ago

Nearby cities with recent reports

Vancouver

8 recent signals

3 hours ago
Burnaby

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • robmackaydunn
    Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • Brad604
    Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • kirstenSharp
    Kirsten Sharp (@kirstenSharp) reported from Westmount, British Columbia

    @DeletedFlavors @NEWS1130 Public mobile uses Telus network

  • _hudsonny
    miranda hudson (@_hudsonny) reported from Vancouver, British Columbia

    Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • jamneria
    Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia

    @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

  • dianesbaker1
    Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • StrategicThghts
    David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

  • sapessi
    Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • robmackaydunn
    Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.

  • ShamimAbbassi
    Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • realgabeangel
    gabrielle (@realgabeangel) reported from Richmond, British Columbia

    @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

  • dyhiapadilla
    Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • thatmelanielynn
    MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia

    @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • Aanshik1
    aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mis_Nim
    Nikki 🇨🇦 (@Mis_Nim) reported

    I just received a bill from @TELUS @TELUSsupport with a LATE FEE I was assured my account was CLOSED after the fraud committed against me and that any bills were NULL AND VOID **** YOU TELUS

  • t_renna85780
    RennaT (@t_renna85780) reported

    @Starlink Honestly people sit and ***** about the price over and over, your welcome to go back to garbage internet through telus or Roger's.

  • dundatt1989
    hcky123 (@dundatt1989) reported

    @JayJanower You are saying on Matt show you have it on authority Caps lost 40 million per year ? Aside from this year player wages were 14 m so total budget at max for caps would be 40m ish. that’s poor/lazy reporting to think they lost that much ? 🍎Tv is 8m/yr Telus is 4 m/yr

  • redevpramod
    Redev (@redevpramod) reported

    @TELUS @TELUSsupport .. please look to add signal boosters inside the Calgary Transit tunnels.. we end up losing connection while travelling through tunnels. @calgarytransit

  • BGminimom
    Berngirl (@BGminimom) reported

    @ZBranniganbsky @RepJackKimble Weird. I'm in Canada on Telus network and had trouble with everything but X and Facebook on my phone.

  • startedwithswag
    Kwabena Boateng (@startedwithswag) reported

    @TELUS It is, and no one has a tracking number or knows which parcel service is even delivering

  • startedwithswag
    Kwabena Boateng (@startedwithswag) reported

    @TELUS I haven’t been advised anything. The customer service rep I spoke to couldn’t answer anything. Mind you I ordered this phone on April 30.

  • ColtonButterfly
    Colton 🦋 お嬢様 💫 (@ColtonButterfly) reported

    @govt_corrupt Still can't compete with the unequivocal #1 worst company in the entire world Telus

  • OhBoyItsKale
    Oh Boy It's Kale (@OhBoyItsKale) reported

    @LXXXIVMJW @Emily_Lowan Well telus reported 525 for these 3 sites. These jobs will include technicians, operators, engineers, managers and support roles like security

  • jordan26steele
    Jordan Steele (@jordan26steele) reported

    @TheGunzShow @kellyinvegas They were initially intended for the trades-trucking industry but Nextel and Telus (Canada) saw the obsession with them and started pushing them on everyone. Worst mistake ever.