Telus

Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

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The latest reports from users having issues in North Vancouver come from postal codes V7M, V7N, V7R, V7L and V7H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 12/01/2023 14:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster, Richmond, Delta and Port Moody.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaBurnaby Phone
CanadaBurnaby Internet
CanadaBurnaby Phone

Community Discussion

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Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

  • robbahd Rob Bahd (@robbahd) reported from Delta, British Columbia

    @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • yknot05 y knot (@yknot05) reported

    @rosie_digout We found Shaw easier to deal w than either Bell, Rogers, or even Telus. Telus bald facedly lied to us urging us to sign longer term w them for better high speed. Turns out they didn't have that coverage into our area unless we went w a dish which is compromised during bad weather

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @KarlBode And our other two providers, Telus and Bell, share a single mobile network under a “network-sharing agreement”. So don’t expect them to actually compete with eachother either.

  • joshmacewen Josh MacEwen (@joshmacewen) reported

    @peternowak A lot of those in Bell leadership consider the folks at Telus to be financially illiterate and look down on them, and they like that third player when it comes to ‘pressuring’ Rogers to go off-plan.

  • MFoulem Mario Foulem (@MFoulem) reported

    @TELUSsupport any particular reason I am obligated to change my Telus password from migrating with damn Google??? I’ve tried 4 damn times and it WILL NOT access any of my entries as I’ve used similar characters in the past... WTH???

  • EhEhRon85 Papa John Misty (@EhEhRon85) reported

    @Pagmenzies @alexposadzki @globeandmail Telus attempted a hostile takeover of Bell a few years back that got shot down by regulators. Hopefully this happens to Rogers, too. Not holding my breath on that.

  • galuade_ Galuade (@galuade_) reported

    @_Rewhan I guess now we just wait for Rogers to buy Telus or vice versa so we all get to eat **** because you know nothing will be done about the monopoly so long as trudeau gets a kickback

  • CathrynIsland NotMyCircus (@CathrynIsland) reported

    @CBCNews @CBCTheNational @cbcRosa They are all the same, Rogers, Bell, Cogeco, Shaw, telus, koodo....We pay the highest prices in the world for the least amount of service. But sure let’s amalgamate 2 into 1 and give Rogers even more power over us, soon we won’t need a government, telecom will do it instead

  • scotmanb Barry Walker 🇨🇦🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scotmanb) reported

    @acoyne Guess I have to become a Telus customer

  • lynngr Lynn Greiner (@lynngr) reported

    @HowardITWC @peternowak From a customer PoV, Bell + Telus = disaster. Dumped Bell years ago for severe lack of customer service/focus. Telus is great that way.

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @peternowak I’m sure they like putting out feelers like this even if they don’t think it‘ll go through (see: Cogeco). Wouldn’t be surprised if the Corp merger gets rejected but they do a Telus/Bell style network-sharing deal & effectively merge everything except shares.