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Telus outages and service status in North Vancouver, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 12, 2:42 AM EDT.
  • 50% Internet (50%)
  • 17% Total Blackout (17%)
  • 14% Wi-fi (14%)
  • 11% Phone (11%)
  • 6% E-mail (6%)
  • 3% TV (3%)

The latest reports from users having issues in North Vancouver come from postal codes V7L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Burnaby, New Westminster, and Richmond.

CityProblem TypeReport Time
North Vancouver Internet 2 days ago
Vancouver Wi-fi 4 days ago
North Vancouver Internet 4 days ago
Vancouver E-mail 4 days ago
Vancouver Internet 5 days ago
Vancouver Internet 9 days ago

Nearby cities with recent reports

Vancouver

3 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • trackwanderer
    mama bear (@trackwanderer) reported from Vancouver, British Columbia

    So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

  • BLeeLoganberg
    Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia

    @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • EComm911_info
    E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia

    .@TELUS advises that service has been restored.

  • PeterMeiszner
    Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

  • EComm911_info
    E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia

    UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • warandpeace
    Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • StrategicThghts
    David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

  • K_Somaratne
    kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia

    @sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower

  • Eni_gs
    Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • naidoo_emmanuel
    Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • thatmelanielynn
    MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia

    @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

  • lucasmastelaro
    Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British Columbia

    Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • Vancouverowls
    Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia

    @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lofiParlour
    Brick$d (@lofiParlour) reported

    @JonFraserTF @TELUS @TELUSBusiness has charged me $220 to break my contract after 7 years and still haven’t cancelled my service or the fees. I haven’t been in my business space since April. I’m certainly going to reconsider my other business contract with them

  • stevealdred
    Steve Aldred (@stevealdred) reported

    So @TELUS I can connect to the network without a SIM card now? No? Then charging for one is a connection fee.

  • TheWolfOfFrank2
    TheWolfOfFranklinSt (@TheWolfOfFrank2) reported

    I live in the GTA and the service for the largest populated area of this country is absolutely mind blowing terrible . @TELUSsupport @TELUS I’ll be leaving soon enough .

  • rk8215
    Johan N. (@rk8215) reported

    We are living in exceptional times. Retail investors can actually front-run institutional money right now, because the edge is in places big funds don't look: small companies, and information buried in filings, articles, and interviews that most people never read. $AMPG is a great case study. So is @aleabitoreddit with picks like $SIVE and $AXTI. What do I mean? Most institutions have no idea that AmpliTech quietly updated its website to list customers like $AMZN and $NVDA. They have no idea AmpliTech is supplying 30,000 radios to TELUS for its project with Samsung, a deal that should bring in millions in revenue, because this was mentioned in one interview, in one quote. Why don't they know? There is two reasons: First, size. The market cap is tiny, so most funds have simply never heard of the company. Second, rules. A lot of institutions have internal mandates that ban them from buying micro-caps. They are treated as too speculative, too high-beta, too risky. But once a stock crosses some threshold (say $500M, or wherever their policy sits), it becomes "investable." That is when the floodgates can open and institutional money pours in. Here is the key lesson: By the time a stock is "safe" enough for institutions, the easy gains are often already made. The people who did the homework early, who read the filings while the company was still too small for Wall Street are the ones who were there first. That small window, before the institutions are allowed in, is exactly where I want to be. That is what front-running institutional money really means.

  • JonFraserTF
    Jon Fraser (@JonFraserTF) reported

    @marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.

  • max63094
    Jason Fletcher (@max63094) reported

    @TELUSsupport Your whole website was done last night. It came up later on, but with the site down, it also brought down the log in with Telus service

  • dapsyfaj
    Fada (@dapsyfaj) reported

    @JonFraserTF @TELUS Canadian businesses suck on customer service , maybe because people have not learnt how to fight for their rights, they just vote silently with their feet. Sometimes you need to bang the table to reset their business brains

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    Small ask, but it matters more than you'd think. 👇 Drop a comment under the post I'm quoting (not this one), telling people what grabs YOU the most about $AMPG. The only US-made 64T64R radio? The cryogenic quantum angle? NVIDIA in the Open6G demo? The $2-to-founder story? Telus already deploying? Whatever it is for you, say it. Here's why this little gesture counts: engagement is what pushes a post in front of new eyes. Every comment, every reply, puts this company in front of someone who's never heard of it. That's how a story most people are sleeping on finally gets seen. We're not a paid promo. We're not a fund. We're just a group of people who did the work, believe in something real, and want others to at least get the chance to look. So take ten seconds. Comment what stands out to you. Help the signal travel. This is how the little guys get heard. 🤝 Not financial advice. I'm long $AMPG. DYOR.

  • Rare_Minifig
    SeaWard 🇨🇦 (@Rare_Minifig) reported

    @JonFraserTF @TELUS That’s too bad, Telus used to have excellent customer service.

  • rk8215
    Johan N. (@rk8215) reported

    The US government just set a precedent. It ripped the most powerful American AI model away from every foreigner on earth. Critical tech is becoming a "made in America, controlled by America" game. I expect $AMPG to re-rate aggressively on this news, and here's why: AmpliTech is the ONLY American company with a commercialized, O-RAN certified 64T64R Massive MIMO radio. The highest radio config in the entire 5G stack. Not the only one on earth, but the only American one. When Washington starts walling off the supply chain, that one word "American" becomes their moat. The same company also manufactures 4K cryogenic LNAs for quantum readout and defense/satcom RF. American-made, across the exact categories the US just declared strategic. And here's where it gets interesting: Telus is investing $66 billion to modernize its fibre and 5G network and to convert corporate buildings into residential housing. This is exactly what CEO Fawad Maqbool talked about on LinkedIn three weeks ago. Connect the dots. And that's just one project from one telecom company. After this news, do you think US telecom companies will want to keep building on Korean, Swedish, or Finnish radios from the likes of Samsung, $ERIC or $NOK and risk retrofitting the entire network later with American-made tech? No. They'll go straight to AmpliTech, which has the only American commercial product and the patent portfolio behind it. When you buy $AMPG, you're not just betting on the future of O-RAN and quantum computing. You're buying a $200M micro-cap that's the only American-made way to do it. The market hasn't priced this in yet at all. It will. NFA.