Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7M, V7L and V7P.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, North Vancouver, Richmond and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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Stephanie Hahn
(@rxstephanie) reported
from
Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Sue🇨🇦 😎🍺
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
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Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
**** Telus money grubbing ********!!!!
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Emmanuel Naidoo
(@naidoo_emmanuel) reported
from
Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lea
(@Leaanaz87) reported
@MelissaLMRogers Oh I’ll have to cancel my @TELUS cell phone plan and move elsewhere 🙄
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Anti-school teacher
(@ADaoist) reported
Looks like I'm done streaming for a while. @TELUS is such **** internet you can't use it to livestream, because it keeps going down.
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Audie **** Bang
(@twang_this) reported
@TELUS @TELUSsupport you guys are beyond ridiculous! You don't support small businesses! A digital marketing company and you expect us to wait until March 4th to hookup internet -- when we scheduled in advanced! Your shareholders should be made aware! #telus
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Johnny Hauch
(@HauchJohnny) reported
@jordanbpeterson @globeandmail All Canadians with Bell Canada services need to switch telecom suppliers to Telus or Rogers to financially punish Bell for their media arms CTV and Globe and Mail support for Trudeau’s wharped dictatorship.
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🌔||Cassie||🌖
(@midnightwolfyxo) reported
@Bell really needs to do a huge overhaul on their customer service. Can’t wait until my contract is over so I can go back to @TELUS
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Ralph
(@rmmtenterprises) reported
@TELUSsupport can I speak to someone about a Telus account I brought over from Shaw. This lady is being charged for channels never ordered?
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Be Toms
(@toms_be) reported
@TELUSsupport is a verbal contract made between a customer and a Telus agent legally binding? Telus is trying to walk back on an internet + tv offer made by a loyalty agent
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RRD
(@roddu) reported
@telusmobility can someone direct me to the number to cal for billing support for a Telus Ambassador Mobility plan? Please?
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SkariMari
(@DawnCMW) reported
@JanisIrwin Then there's healthcare. Where to even start? Are we going to have to pay Telus to see a doctor? Is there a recruitment plan? Is there a plan to rehab people after we've burnt them down? Is there a plan to get delayed care back on track?
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GaragesIKnow
(@GaragesIKnow) reported
@GdomYe I take it that they’ll be discontinuing Telus service in the area, then.