Telus outages and service status in North Vancouver, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Aug 18, 3:20 AM EDT.
- Internet (54%)
- Total Blackout (25%)
- TV (8%)
- Phone (8%)
- Wi-fi (4%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Port Moody, Burnaby, Richmond, Anmore, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 2 days ago |
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Vancouver
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Internet | 2 days ago |
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Vancouver
|
Total Blackout | 3 days ago |
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Vancouver
|
Total Blackout | 3 days ago |
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Vancouver
|
Internet | 3 days ago |
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Vancouver
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill having issues with @TELUS wireless
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
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mama bear (@trackwanderer) reported from Vancouver, British ColumbiaSo glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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GrandpaNippy (@kiemag) reported from Westmount, British Columbia@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??
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HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia@telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia@TELUS suddenly no service for over 5 minutes. What’s the issue????
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Boring (@JasonBoring99) reported@JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills
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Nick Pena-Alvarez (@NickPenaAlvarez) reported@MichaelFGittins @Rogers @TELUS Seems like it, but this is just another problem we have had with our rogers service in the last 3 months
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Rina Alexis ♏♋♏ (@Rinah75) reported@Rogers Your customer service is appalling. I will be switching at the first opportunity presented. @TELUS
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Salty Albertan (@FringedCanuck) reported@DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. 😡
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Sersoft.corp (@Sersoft_corp) reported@araghougassian Too bad Freedom is not available in Montreal (at least they don't ship sim cards there) I had 60 gigs for 25 bucks with Telus, but they slapped an extra 5$ on and thought they would get away with it. I lowered it to 1gb with 25gb addon + data rollover and am at 52gb currently lol
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Angie (@AngieM16) reported@JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher
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Bill McCreery (@Bill_McCreery) reported@DouglasTodd @TELUS 2/2 What happens when the US South & Central America become unlivable? These issues won't go away.
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Mike in the Valley (@mikeinthevalley) reported@TELUS @TELUSsupport With more of our population aging and companies moving more stuff to the cloud, these issues will continue to happen but without providing a way for the client to get support for a change they did not request, without paying for it, is pretty irresponsible as a corporation.
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🏆Crosby87 #BELIEVE (@Crosby87hfxfan) reported@TELUS I would like for someone to actually respond to address the issues. I still did not hear back from Alejandro after I responded to his initial questions.
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harry potter and the domestic assault allegations (@nikoncooldix) reported@DAKKADAKKA1 apple starts making their iphones in india and then everything gets leaked, crunchyroll uses telus security - which may be canadian but telus outsources all their customer service to india - and there's a huge crunchyroll data breach it's always ******* indians