Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7N and V7L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Port Moody, Richmond, Delta, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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Mike Chadwick
(@runnerofthewild) reported
from
Westmount, British Columbia
@TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Patrick Tubajon
(@iheartgudrun) reported
from
Richmond, British Columbia
@TELUS you need better customer service to keep your customers
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Lin
(@3rdjerseys) reported
@TELUSsupport Are Telus services down in Coquitlam area? Just stopped about an hour and a half ago and their offices are closed. Can’t believe they don’t have after hours support.
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savouxx ☁️
(@savouxx) reported
@TELUS your company doesn’t provide service on the Skytrain in specific spots. It drops in coverage and doesn’t load anything. Freedom mobile , your competitor for half the price (who I just switched from) has coverage on the Skytrain and underground. They invested in the tech.
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Kirby 🦫 (18+)
(@PupKirby) reported
Telus internet still down in north Burnaby after recent power outage ended.
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Dr Paul Mackey
(@auscandoc) reported
@markroseman Yes.. why I bristle when I hear “we need one EMR for the province” Already have enough trouble getting Telus to adhere to Med-IT standards. Interoperability yes. Monopoly no.
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Lana Kim Foan
(@Lanakimfoan) reported
@TELUSsupport Power outage in Burnaby is back online around 9pm tonight but TELUS services (wifi/ internet) are not. Any resolution happening?
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David Smith | AloneDoughnut
(@AloneDoughnut) reported
I was literally debating upgrading my @TELUS services this afternoon. Now my internet is down and their service office is closed and their AI is useless... @TELUSsupport any suggestions?
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Bill Tufts
(@BillTufts) reported
Why does everything seem so broken 1.5 Hours to get Telus service on phone An hour to get credit card company Insurance call back 2,5 hours Then speak with an offshore phone rep who has no idea how broken the system is Things get worse and worse Catabolic Collase
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Brenda Brown- Dog Pound North.
(@BrendaB63153826) reported
@elonmusk Hey Elon your Canadian Star Link is **** this week. I can’t hardly run your Twitter with it !!!!!!!!!!! In fact I had to use Telus to Post this😡😡😡🐄
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#Shan#
(@tiwari_shantanu) reported
@TELUS @TELUSsupport what kind of techical support you carry not able to find the account what if any theft in the busines . Terrible
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Hudi (Yehuda M.)
(@RunHudi) reported
Telus: cruel & predatory, a thread 🧵 Refugee neighbour is offered a free internet plan by Telus upon arriving in Canada. Of course, all the information was in English, and she never understood a single word. After two years the plan rolls over automatically to $75 a month. 1/6