Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in North Vancouver come from postal codes V7L and V7H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, Richmond, North Vancouver, Burnaby and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
Phone | |
| Vancouver |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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miranda hudson
(@_hudsonny) reported
from
Vancouver, British Columbia
Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
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gabrielle
(@realgabeangel) reported
from
Richmond, British Columbia
@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
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johnny V.
(@punkrokk65) reported
from
Vancouver, British Columbia
@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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Prince
(@ImJustPrinceA) reported
from
Port Moody, British Columbia
I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.
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Paul Barraclough
(@paul_wb_wtf) reported
from
Delta, British Columbia
Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Nathan Sheng
(@2022inYVR_CA) reported
from
Richmond, British Columbia
@Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…
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Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Andrew Ferguson
(@warandpeace) reported
from
Vancouver, British Columbia
@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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Mat Thomas
(@EmptyUK) reported
from
Vancouver, British Columbia
The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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MelanieSerre
(@thatmelanielynn) reported
from
Vancouver, British Columbia
@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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HODLouly
(@Maria_here) reported
from
Burnaby, British Columbia
@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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Bernardo G. S.
(@Eni_gs) reported
from
Burnaby, British Columbia
Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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feels like Groundhog Day
(@sliver9754) reported
from
North Vancouver, British Columbia
@TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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Kerri Coombs
(@kerricoombs) reported
from
Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Clifford Dutka
(@CliffordDutka) reported
4) Why would #Telus send me to #Clik2Pay when they already have a bank payment service internally
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Jeff
(@jeffisnowhere) reported
I feel bad for the young employee at @TELUS who felt like she needed to treat me badly about the question I had on my bill, she's probably had angry customers. I was not angry, but still don't agree to pay roaming charges when not roaming. I feel scammed. @TELUSsupport
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Monica Babić 🇨🇦
(@1babitch) reported
@theJagmeetSingh Where does your family shop?Hear about Telus’ 45% net profit quarter? Or the plan to charge a credit card users fee in future. I do wonder what investments you & family hold. PS ~ IMHO You’ll never come close to #JackLayton (11 yrs now. RIP 😢). He, I campaigned FOR
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Clifford Dutka
(@CliffordDutka) reported
So what's wrong? 1) I've never had a bill for $115.40. 2) #Telus has never sent me an email for a payment reminder. 3) I paid my Telus bills at a set time every month and logged in to the Telus portal (by opening a separate tab and browsing the Telus site).
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jennifer L hatcher
(@JenniferLh1234) reported
My frsit sin card was my only frist sin card as it's telus as i had no service in apirl 2022. Got my second sin card though.why people are who they are and stole from me? Delt with hate ever since. Because I am different and special to anyone? Should treat me like peace of crap.
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Kirsten Alyssa 🪴🤍
(@kirsten__alyssa) reported
@gordmsomething @TELUS Never had a problem with internet and went to ********* middle nowhere Manitoba and still has service. I can’t complain… yet
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Clifford Dutka
(@CliffordDutka) reported
I am a Telus customer (great Fiber service :)), the to and from email looks legit, the account number's last 4 digit is correct, and the link to #clik2pay really goes to clik2pay and it looks like a legit #Canadian business.
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Alan Mullen
(@Alan_m007) reported
@TELUS @TELUSsupport internet sucks!!! Paying the highest amount for the “best” internet coupled with Optik tv, and it absolutely sucks! #dobetter
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BE McWilliam Fine Art instag bemcwilliamfineart
(@ArtistMcWilliam) reported
Telus pre paid cell is garbage - you get a text saying all topped up then no service until the office turns it on so you wait two hours on the phone for service. Look at other carriers!!!
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Dawn Macdougall
(@dawnmammamac) reported
@kirsten__alyssa @TELUS See I thought @AirCanada was winning on the “worst” front?!