Telus outages and service status in North Vancouver, British Columbia
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around North Vancouver, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Apr 10, 5:30 PM EDT.
- Internet (44%)
- Phone (17%)
- TV (14%)
- Wi-fi (12%)
- Total Blackout (10%)
- E-mail (3%)
The latest reports from users having issues in North Vancouver come from postal codes V7H , V7K , V7L and V7J .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, North Vancouver, Richmond, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 24 hours ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Wi-fi | 3 days ago |
|
New Westminster
|
Phone | 6 days ago |
|
Vancouver
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
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🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
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Stefano Buliani (@sapessi) reported from Vancouver, British Columbia@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
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Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British ColumbiaWhen @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
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Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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****&Span1745 (@cleanrag) reported from Vancouver, British Columbia@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaThere has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
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Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British ColumbiaHi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Hawkey (@chihawky) reported@BenPopeCST You make this sound so exciting, mike and tripp make it sound like a baseball game... So f@3&ing borrrring!!! Haven't heard a chsn feed in almost a month... Telus center ice sucks.
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Brian McNight (@Lets_Play_MEOW) reportedReally? I'd have to check the dates in vo.parison to when some ******* idiot posted my IP and I displayed my late wife's...CELLULAR PHONE...and the Telus notification of actually being hacked....while uploading all sorts of medical documents And now....you know. A cellular phone
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MIKE 🆅🅴🆁🆂🅰🅲🅴 🗣💨 (@RealMikeVersace) reported@jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???
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187 (@7ydro) reportedbro i called telus twice for a specific 100gb plan these mfs gave me 175gb then now 250gb man what ******** is going on
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Ken Shapka (@kcshapka) reported@TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton @citytvnews1
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Nansee Hughes (@SopranoNansee) reported@TELUSsupport @TELUS Your phone support sucks. I’ve been on hold for over an hour and a half after asking to be transferred to the loyalty dept. been a customer for over 20 years….and I just wanted to talk to someone about my account. The call centre overseas was so loud…
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Johal (@Johal6O4) reported@6Nonny @zCallouts telus would never do this
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PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reportedTelus just jacked me for $90. I’m almost broke until GST next month. Ugh I went from having $120 to last me until gst. Now to $30. And only working part time. ****
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Al Dekok (@DekokAl49436) reported@TELUSsupport My Telus account that we reset etc.that was working,is no longer working. I can't notify or speak to a agent without an account. Telus makes it impossible. I need to speak with someone from Support.
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Josh (@6Nonny) reported@Johal6O4 @zCallouts No Telus has ****** me on multiple occasions, one time a dump truck tried to take a detour down my street and smoked a power line