Telus

Telus Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

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The latest reports from users having issues in North Vancouver come from postal codes V7L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 02/08/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Port Moody, Burnaby, Richmond and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Wi-fi
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • smjnews Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • vancitytrevor trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraMW56 LauraW (@LauraMW56) reported

    @TELUSsupport I bought 2 new iPhones on Monday April 10th, but had to do it with Dexter over the phone as your online ordering system was down. I have 2 iPhone 8s I wanted to trade in, again could not do this at the time due to Telus system being down. Tried to do today online,

  • lanadel_ren steph (in her delusional era) (@lanadel_ren) reported

    @TELUS Hi! My service was just really slow today, all good!

  • williamvavrek William Vavrek (@williamvavrek) reported

    @MitchSchenk @TELUS never

  • sophiebaybey Sophie 💖 (@sophiebaybey) reported

    @_spatsula Shaw has always neglected their upload speeds, I can't stand it. I switched to Telus and I'm never lookin back tbh

  • zacangryman zac (@zacangryman) reported

    @TELUS the My Telus app has been broken for me for a few days, I have tried rebooting my phone and redownloading the app but nothing works, is this a me issue or the app?

  • _spatsula ✨𝒮𝓅𝒶𝓉𝓈💖 (@_spatsula) reported

    @sophiebaybey i know my speeds should be 100+ for upload because they always have been until today after a power outage, it's also convenient that telus installed fibre in my building yesterday, I'm just wondering why ALWAYS ME AND MY INTERNET, like idk if telus ****** something up or what

  • Boitano913 Bryan Capistrano (he/him) (@Boitano913) reported

    Switching back to @Shawhelp today (on account of our @TELUS bill shooting up by $100). Telus cut our service off 24 hours earlier than agreed upon. Seems like an immature way to handle a break up. 💔 @TELUSsupport

  • jwags79527673 jwags (@jwags79527673) reported

    @RogersHelps @TELUSsupport I was looking to renew my Shaw/Rogers internet but the customer rep only offered the max priced service, so I checked Telus and they had a great internet service but not available in my area of Calgary... What internet company should I try next?

  • wlyjax jax (@wlyjax) reported

    @TELUS I also have a ****** WIFI booster that does not even work as well as ethernet, yes u heard that right ethernet...@TELUS WIFI is that ****** not even ethernet can fix the problem. Get ur ******* **** together please.

  • coachworth Jonas Worth (@coachworth) reported

    Jacked up internet prices, forced me into an installation and contract I didn't want, called the wrong number multiple times for installation, added TV to my bill and charged me without permission, WiFi app not working. A day in the life with @TELUS #Telus 🤬