Telus outages and service status in North Vancouver, British Columbia

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Vancouver, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Anmore, North Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	3 hours ago
Vancouver	Internet	18 hours ago
Vancouver	Internet	6 days ago
Vancouver	Internet	8 days ago
Vancouver	Total Blackout	8 days ago
Anmore	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 1 minute ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 16 minutes ago from Vancouver, British Columbia

  Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

• 
  johnny V. (@punkrokk65) reported 19 minutes ago from Vancouver, British Columbia

  @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

• 
  Dave Pasin (@dave_pasin) reported 20 minutes ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• 
  RitchWorld (@RitchWorld) reported 24 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported 25 minutes ago from Vancouver, British Columbia

  @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

• 
  gabrielle (@realgabeangel) reported 30 minutes ago from Richmond, British Columbia

  @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

• 
  GrandpaNippy (@kiemag) reported 34 minutes ago from Westmount, British Columbia

  @vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan

• 
  Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported 34 minutes ago from Westmount, British Columbia

  @TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served

• 
  Vancouver Owls™️ (@Vancouverowls) reported 35 minutes ago from Vancouver, British Columbia

  @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

• 
  Trevor (@EastvanTrev) reported 40 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  mea70 (@doppelganger70) reported 42 minutes ago from North Vancouver, British Columbia

  Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

• 
  Stephanie Hahn (@rxstephanie) reported 44 minutes ago from Vancouver, British Columbia

  @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

• 
  Dyhia Belhabib (@dyhiapadilla) reported 50 minutes ago from North Vancouver, British Columbia

  When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

• 
  BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia

  God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

• 
  BdblE (@MsYouDoYou) reported 52 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  Kirsten Sharp (@kirstenSharp) reported 54 minutes ago from Westmount, British Columbia

  @DeletedFlavors @NEWS1130 Public mobile uses Telus network

• 
  b ran out of time (@bh_) reported 58 minutes ago from Mount Pleasant, British Columbia

  Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

• 
  Bernardo G. S. (@Eni_gs) reported 59 minutes ago from Burnaby, British Columbia

  Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

• 
  BdblE (@MsYouDoYou) reported 60 minutes ago from Burnaby, British Columbia

  @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChinoAleman (@chinoalemano) reported 3 minutes ago

  Could a company worth less than $200M be the first name in AI-RAN in Canada? Everything points to yes. The company: $AMPG. Partnered with $T.TO. Precision first, house rule: carriers deploy, vendors supply the layers. The exact claim, full thesis just published: Canada's first AI-RAN deployment will run on AmpliTech radios. Here's the board. 👇 THE ONLY HORSE. Canada has one carrier capable of deploying AI-RAN: Telus. Forced by Ottawa to rip out Huawei, it became open RAN's truest believer. ~5,000 macro sites converting. Half by 2027. It runs Canada's FIRST AI-powered RAN controller, live since September. It's building Canada's ONLY sovereign NVIDIA GPU factories. The first one sold out. 60,000+ GPUs planned. Federal MOU signed. Bell runs a closed RAN. Rogers is selling data centers. One address. ALREADY ON THE TOWER. On every converted Telus open RAN site, each sector runs five radios. Two are AmpliTech's. Commercial. Tier-1. Today. Chosen, per Telus's own VP, for financial strength: Nasdaq-listed, supplying the federal government and NASA. And June 25, on camera: direct supplier, confirmed. Orders EXCEED the $40M LOI by $5-7 million. Telus wants new configurations. Fawad says "which we'll be announcing". THE THESIS, built on the bear case. Telus's VP said in November: no multivendor massive MIMO in the network yet. The 64T64R "has limitations". The customer's own objections. On the record. Now watch the 2026 ladder, rung by rung: ➟ Northeastern validation in May. ➟ PlugFest interop in June. ➟ NVIDIA's AI-RAN ecosystem and NTIA's VALOR in July. Each rung maps onto an objection. And here's why the market cap is the point, not the problem. AMPG doesn't need to out-muscle Samsung or NVIDIA. Telus built its network so radios hang off OPEN interfaces, chosen by a VP who rejects lock-in on the record. In a closed network, the giant wins the AI-RAN jump automatically. In an open one, a sub-$200M company can win a slot. That's not a loophole. That's literally what open RAN was invented for. THE CHECKPOINTS, because a thesis without falsifiers is a pamphlet: ➟ Canada's public certification register (ISED REL). The 64T64R prints there before any press release. Anyone can watch it. ➟ The teased Telus configurations. ➟ August earnings, where conference words become audited numbers. ➟ The red flag, written in advance: November with no cert and no news, and I'll say this thesis took damage. In those exact words. Do not forget, Fawad said that "Telus coming for more and more" and waiting for new configurations. Which one? The market can keep debating the story. I'd rather watch the database. Full thesis, every claim linked. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  🇨🇦🍁 (@kniffy24) reported 5 minutes ago

  Telus Med access, can your customer service at least pick up calls? This is becoming more of an issue now and it’s not great pushing clinic times without explanation as to why! @TELUS @TELUSsupport

• 
  Will G (@gt261) reported 7 minutes ago

  @Van_Insider Things I never thought I'd say but here I am saying them in the big 26: I think I'd rather this had the TELUS logo on it.

• 
  Jen Wads (@jenwads) reported 9 minutes ago

  @TELUS Then pass that info to your employees so they can help!

• 
  e.j. 🕯️| 🇨🇦🇰🇷 | ⚽️🏒🏀🏉❤️ (@jisun_e) reported 9 minutes ago

  until the day i die i am never going to use TELUS for anything ever. i've been dealing with an insane amount of nonsense for my parents' business for the past 5 weeks and all i get is astronomical bills and no service. ******* useless ***** and i despise them.

• 
  Marie Boyce (@MarieBoyce7) reported 15 minutes ago

  @TELUSsupport @TELUS I am so ******* tired of your stupid AI bot that takes 10 min around in circles to get anywhere when you call. It’s bad enough I have to talk to gawd damn people in another country who don’t speak ENGLISH about MY SERVICES.

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 15 minutes ago

  Vancouver council votes this Wednesday on pausing new AI data centre approvals until the city builds an actual framework for water, power, and noise impacts. Telus has two projects riding on it. Asking a company to prove it won't strain the grid before shovels go in the ground is normal due diligence, not overreach. If a project can't survive that review, it was never going to be a good neighbour.

• 
  Angelle McDougall (@AMAMcDougall) reported 21 minutes ago

  @jenglishman @TELUS They no longer provide any type of help to anyone at the Telus stores. I took my elderly mother there to help clear up her bill. We thought we got there early, but there was a line of of little old ladies with walkers, all waiting for the same thing - some help. 1/2

• 
  Ehrmantraut Capital (@EhrmantrautCap_) reported 28 minutes ago

  AmpliTech Group $AMPG (only ~$178 million market cap): - Confirmed to be supplying $AMZN and $VSAT for SATCOM equipment - Confirmed to be supplying cryogenic LNAs to $IBM and $GOOG for their quantum computing R&D - Has $NVDA as a customer for the AI-RAN project, with NVIDIA's AI Aerial software using AmpliTech's proprietary 64T64R Massive MIMO radio units - Has TELUS as their customer, who has already exceeded the LOI of $40 million by $5-7 million according to the CEO - Is projected to generate $50 million revenue in 2026 as per management's guidance - Gross margin of 48% in Q1 and expected to improve further in the coming years - 25-30% CAGR in the upcoming 5 years, possibly higher than 30% Truly a gem. Still comfortably holding.

• 
  FreedoMan (@advisors_abcz) reported 28 minutes ago

  @FinnStockinger Interestingly, Telus is one of the first telecoms to establish a quantum network.