Telus Outage Report in North Dumfries, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Dumfries, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near North Dumfries, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Dumfries, Ontario
Latest outage, problems and issue reports in North Dumfries and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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DAMJ 🍁🍁🍁
(@BossLady4T7) reported
@EveryAlbertan @jkenney @UCPCaucus I admit that phone appointments for simple things is great with my family doctor but I have no interest in engaging with the apps like Telus Health or whatever else comes along. Ppl crank about a vax passport but no problem with a diff doc every week. Ffs. AB gov sux.
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Dave S
(@dsiren72) reported
from
Greenstone, Ontario
Hey @TELUS @TELUSsupport why am I being billed for internet services in July when I cancelled my service in June?!?
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Grannygta / 2_pop ⚰🌈👵♿🐱👤
(@GrannyGTArp) reported
Tried to call @TELUS to talk about some internet changes. Had to hang up 3 times. I DONT WANT A ******* MEDIALERT. Your push sales are dam annoying as hell. Canceling and moving on ty SHANDRO
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Adrian Cunningham
(@words2pics) reported
@TSN_Sports @CopaAmerica My bad. Telus’ menu didn’t state that. Thanks.
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LifestyleDigs
(@TheLifestyleDig) reported
I'm going to have to file ANOTHER complaint with the CRTC about @TELUS. Piece of **** email not downloading properly since switching to Google. This morning I wake up to emails from 5pm last night that have finally downloaded and Telus thinks this is acceptable!!!
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Mlle
(@HandInHand123) reported
@svenskaflickan1 @Lytzki @TELUS And something that very publicly happened. What do they need proof for? We know all of Lytton burned. They have the capacity to see usage/connection to the network. They know who likely lost a device without any sort of proof being returned.
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Kylan
(@Kylan13396502) reported
@TELUSsupport, how many telus agents does it take to provide proper phone service? Trick question... Answer still not known... #allowamericanmobilitynetworksincanada
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R Francis
(@rfran17) reported
@TELUSsupport Thank you for the incompetent service. After 6 days of being without wifi, the Telus escalation team couldn't even get their stuff together. Ended up going with Shaw😑
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Chris Gee
(@grimis101) reported
Hey @rogershelps since you dinged me for a cancellation fee can we agree that you owe me a refund because your service was unusable in half of my town for almost eight months? No? Didn’t think so. I’ll make sure everyone in town knows @telus works though so they’ll leave you too.