Telus Outage Report in North Dumfries, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Dumfries, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near North Dumfries, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Dumfries, Ontario
Latest outage, problems and issue reports in North Dumfries and nearby locations:
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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FourtyTwo
(@ThisDoorOpens) reported
@SPhillipsAB @TELUS @telusmobility It may take awhile to get a hold of a customer service representative, but they are pleasant, in Canada (supporting our economy) and were super friendly probably because they weren't 3rd party reps of other companies who have to try and get you off the phone within 3 mins.
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Jon Suk
(@JonSuk) reported
@Shawhelp Hi, when will you have Apple Watch support on Shaw Mobile, as Telus and Rogers do?
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Georgia Louise Brown
(@Georgia58445456) reported
I sent two tweets to Telus support and they are not coming up on this phone.
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Georgia Louise Brown
(@Georgia58445456) reported
Two tweets I JUST SENT to Telus Support are visible on my G6 Twitter, but not on my G5 or my iPod touch. The G5 is old and obsolete, but the iPod touch is fairly new. These are important tweets. I need help. They shouldn't be disappearing.
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𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦
(@kabalguy) reported
@dandoozled @TELUS @dazngroup To not watch that streaming service?
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Michael Boyd
(@mike_boyd_8) reported
@TELUSsupport Hey @TELUS @TELUSsupport - you’re a technology company, correct? Why can’t I manage my TV account on your website?!? #Garbage
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SLessard77
(@Si7799915848) reported
@acadienge @myownadvisor Plus the longer you hold companies the better. Learnt the hard way. Could have more without errors but just buy and hold for the most part. Moneysense is a good start too. Got Apple, Microsoft, Tesla, rbc, ctc.a, td, rbc, Telus, adobe. Costco to make a few.
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omi omi
(@omitsura) reported
@TELUS L4H Area code bad reception for the last 2 years
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Joanne
(@arjoon79) reported
@TELUSsupport @TELUS I'm in Canada calling *611 utilized your call back service waited 45 mins for a call back from a representative who works in the Philippines. There was static on the line. I can't hear him & he doesn't speak proper English & he hung up on me wth.
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Georgia Louise Brown
(@Georgia58445456) reported
I sent two tweets to Telus Support and they are not coming up on this phone. I also lost tweets that I sent on Saturday to Telus Support. They disappeared. I may have made a mistake because I am worried.