Telus

Telus Outage Report in North Dumfries, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Dumfries, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Dumfries, Regional Municipality of Waterloo, Ontario 03/14/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (9%)

    TV (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near North Dumfries, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge, Waterloo and Kitchener.

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City Problem Type Report Time
CanadaCambridge Phone
CanadaWaterloo Phone
CanadaCambridge Phone
CanadaKitchener Wi-fi
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Dumfries, Ontario

Latest outage, problems and issue reports in North Dumfries and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TomBeshoff Tom Beshoff (@TomBeshoff) reported

    @TELUSsupport Having an issue with the My Telus app. It seems to get stuck on the Introduction to EverSafe page and I can’t get out of it. Have tried reloading the app and it doesn’t work.

  • zzzoren Soren (@zzzoren) reported

    Telus in June: Sorry about that outage, have a free On Demand movie! Telus in August: That'll be $7.00 please.

  • KatyMackay Katy Mackay 🏳️‍🌈🌻 (@KatyMackay) reported

    TFW @TELUS calls to talk about your landline and internet accounts and the call quality is so bad you can't effectively have a conversation. 🧐

  • debzer01 Debzzz (@debzer01) reported

    @pattibacchus @TELUS @TELUSsupport Shaw all the way! They have their usual issues too but can’t beat the Customer Service👍

  • pattibacchus Patti Bacchus (@pattibacchus) reported

    BC folks - who do you use for home internet? I’ve been a long-time @TELUS customer but I just can’t with their “service” anymore. Looking for other options. Do you have a recommendation for a provider who doesn’t treat you like garbage? @TELUSsupport

  • MDrelichman Mauricio Drelichman (@MDrelichman) reported

    @pattibacchus @TELUS @TELUSsupport It really depends on the area you live in. I had been with Telus for 15 years until their customer disservice completely screwed me - when I was actually trying to upgrade my service and give them more money. Have been a very happy Shaw customer for 5 years now.

  • moneyman11_c C (@moneyman11_c) reported

    @TELUS Just got a text telling me that I was getting a callback. 2 minutes later I got a call. Problem is I have never requested a callback. Is this a scam?

  • CindyPr24232198 Cindy Pratt (@CindyPr24232198) reported

    @TELUSsupport Yeah right Telus support 🍭

  • whitehatterteam The White Hatter (@whitehatterteam) reported

    @pattibacchus @TELUS @TELUSsupport For doing what we do specific to live broadcast streaming Telus is our #1 choice; we have never had an issue and the customer care has been great. We also use Shaw for our regular internet or as a backup if Telus goes down for whatever reason.

  • DesignMcwilliam BE McWilliam (@DesignMcwilliam) reported

    Telus putting you on hold for an hour? - cut the service and go with another carrier!!