Telus Outage Report in North Dumfries, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Dumfries, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (46%)
-
Phone (28%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near North Dumfries, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Dumfries, Ontario
Latest outage, problems and issue reports in North Dumfries and nearby locations:
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
-
Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
-
Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
-
Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Herbert Chapman
(@3minutefinal) reported
I just spent 2 hours getting an 82 year old friend's cell service switched back on by @TELUSsupport . She has been a loyal #telus customer for 35+ years and the problem only occured because home/mobility accounts were not linked. Horrendous customer service all round @TELUS
-
Edgeworth.s
(@edgeworth_sp) reported
There were Campbell's at PittMeadows secondary school. There were Clarkson's & the problem roommate mentioned the person named Guy & had similar sounding last name. From traces Radio club he knew people working at Telus, hydro, etc some claiming to do wiretaps for government.
-
Yankee Canuck
(@YankeeCanuck) reported
@DrJayDrNo Do you know about filters? Has anyone set them up for you? If not, take your laptop to a Telus store. You may have to make an appt, because of COVID, not sure. Most of them have in-store help/"classes" to help you set up filters & the like. You can set a filter so that her
-
Johnny Appleseed
(@MickAlvey1) reported
@TELUSsupport this is for anyone who this might affect. Since about sept 12,21 Telus changed something with their emails server. Didn’t bother to look after their customers. Bouncing my outgoing emails. WTF! Wholesale change to Google but overlooked many customers
-
Lisa. 🇨🇦
(@canadiancrsh) reported
@FacetiousCJ10 @TELUS I agree. Their service is not good. Not from personal experience but from friends. I had such good service at @TELUS
-
Commissioner Miner
(@fanCRTCProfling) reported
@jfmezei Hunh, wut?I haven't been following this one. WTF is this, "TELUS Accuracy Fee" exactly? More info pls.
-
Michael Ward - Smashed Reality
(@MikeWardDraws) reported
@myownfairytale @TELUSsupport I was dropping packets with Telus for so long and even though I recorded it they kept telling me it was running normally. I switched to Shaw and it's been good for 3 years. Although I know others have had issues with Shaw so it might be a "damned if you do" either way scenario.
-
ashley dent
(@torsensfan) reported
@rogerstv & @ADT @TELUS not a good day for customer support. Have been on hold and hung up on by your companies 10 times now plus waiting for over a month for service appointments.
-
Dugi Berisha
(@BerishaDugi) reported
@TELUS @TELUSsupport hey you guys are awful. Your technician just came and cut my internet cable. Said he will fix it. He's gone and I still don't have internet, but I have a lot of work to do. What do I do? #Telus
-
Lisa. 🇨🇦
(@canadiancrsh) reported
Loving my new service with @TELUS much better service than when I was with Bell ..