Telus

Telus Outage Report in North Dumfries, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Dumfries, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Dumfries, Regional Municipality of Waterloo, Ontario 11/23/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Dumfries, Ontario

Latest outage, problems and issue reports in North Dumfries and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TangoCharlie Tony Cliff (@TangoCharlie) reported

    @LeBronMaclean @stopmrdomino @TELUSsupport Same problem over here (Delta, BC). Twitter works on Fido LTE, nothing via our Telus home connection.

  • KentHurst19 Kent Hurst (@KentHurst19) reported

    @TELUS @RosemarySadlier It would be great if Telus would provide all of their customers decent service not just the ones close to a city, 5 year old towers all along the trans Canada that they refuse to use, terrible service!

  • Zemiki Zemiki💙Comms FULL💜 (@Zemiki) reported

    @telus Yo. Your internet service is being janky and not allowing its users to access twitter on wifi. Maybe fix that ****. K thx.

  • KentHurst19 Kent Hurst (@KentHurst19) reported

    @TELUS I would have to completely disagree, 1 mile off the Trans Canada highway and the best service I get is 1 bar LTE but mostly 2 bars 3G! Brutal.

  • DatBawse Just Cam. (@DatBawse) reported

    @Jer_Bear28 @TELUS Current bill jumped. Sure the next one may be lower, but it's still annoying as all **** to see a bump like this because billing cycles, when nothing changed on my account.

  • dumpster_97 big dumb energy 🍩🍓💖❤👬 (@dumpster_97) reported

    Apparently Twitter is down for all telus internet users 😭 I guess I wont post my art until twitter works for telus

  • jacesplaces Jay Hernz 🇨🇦🏳️‍🌈 (@jacesplaces) reported

    Update: Seems to be provider-specific, since when I turn on VPN, Twitter (and some other websites) return to working just fine. Seen a bunch of people tweet @TELUSsupport so I wonder if it's a TELUS issue.

  • nivende2 David Niven (@nivende2) reported

    @PaulCha94025901 Apparently a telus issue on wifi.

  • jacesplaces Jay Hernz 🇨🇦🏳️‍🌈 (@jacesplaces) reported

    @LeBronMaclean @TELUSsupport Same here, getting issues with accessing both Twitter app and website when using TELUS internet. No issue when I activate VPN. Weird.

  • taetaehansol Λna⁷ (@taetaehansol) reported

    Wow my Twitter was down all day but it started working again when I disconnected from my Telus Wi-Fi