Telus

Telus Outage Report in North Dumfries, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Dumfries, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Dumfries, Regional Municipality of Waterloo, Ontario 05/10/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near North Dumfries, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge and Waterloo.

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City Problem Type Report Time
CanadaCambridge Phone
CanadaCambridge Internet
CanadaWaterloo Phone
CanadaWaterloo E-mail
CanadaCambridge Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Dumfries, Ontario

Latest outage, problems and issue reports in North Dumfries and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • danihuntley dani♥️ (@danihuntley) reported

    i need to get out more because i'm flirting with the telus tech support guy over the phone

  • EmmYo28333358 Emm Yo (@EmmYo28333358) reported

    @TELUSsupport Don't get telus. They make us pay and pay and pay and our service is the shits.

  • Opal0089 B. (@Opal0089) reported

    Only made a twitter to state the fact that @TELUS @TELUSsupport continue to hound my family over my LATE sisters unpaid bill & now they have collectors bothering us. ROGERS waved her unpaid bill & shut the account down completely. Telus should take notes and have some sympath

  • Opal0089 Boyd Beaverbones (@Opal0089) reported

    Only made a twitter to state the fact that @TELUS @TELUSsupport continue to hound my family over my late sisters unpaid bill and now they have collectors bothering us Whereas waved her unpaid bill & shut the account down completely. Telus should take notes and have some sympathy

  • NavDosanjh1983 Nav Dosanjh (@NavDosanjh1983) reported

    @taj1944 Damn. Should have chosen Shaw ovwe Telus

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported

    @DianeMariePosts @linwood_barclay I don’t mind doing some of the work myself if it means the issue is resolved immediately. But last time it happened I spent an hour on the phone with Telus. Bought a new printer last week and spent over an hour with HP tech support installing it and wirelessly connecting it. 🙄

  • exterrrrminate Kevin (@exterrrrminate) reported

    @FuckTrudy @TELUS I remember when Telus had that “Yak” plan and totally undercut AGT - great service then! But when they got big and the only competitor in the market, their service took a nosedive faster than a celebratory Major Kong (a la Dr. Strangelove))

  • akwu akwu (@akwu) reported

    Re the emergency alert link:- I just had a Telus Life Line installed few days ago....Hope I never have to use it 🙉🙉🙉😬😬😬👽👽👽👽

  • beautynmavness Meyvs🫰🏻💜 (@beautynmavness) reported

    Very poor customer service @TELUS @TELUSsupport twice is too much

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @dockevinmcleod Our family Dr tragically died last year and my wife and I are now without. We have used the (free to us) Telus My Care program several times for scrip renewal and in my case blood work and other tests chasing a potential issue. No headaches. /2