Telus Outage Report in North Dumfries, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Dumfries, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near North Dumfries, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Waterloo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Phone | |
| Waterloo |
||
| Cambridge |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Dumfries, Ontario
Latest outage, problems and issue reports in North Dumfries and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BigMac☠️💀
(@ChrisMacKay8) reported
@larryvc I'm quite happy with @TELUS service and support. Been a customer for many years!
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Bardia Bigdashi
(@Op_Over) reported
@RogersHelps I want a new phone can you help or I have to do to @TELUS
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Khushpreet Singh
(@Khushpr29623888) reported
@TELUS very bad experience Very very bad Even am old custome Not going to recommend any of my circles
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Dan Bratt
(@danieltbratt) reported
@TELUSsupport @TELUS Does Telus support eSIM transfer on iOS 16?
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Hussein
(@HussB1) reported
Hey @TELUSsupport. Tried contacting you about a billing issue (where you charged me for something I didn’t use). 2 hours on hold, @TELUS app doesn’t work and can’t get anyone to fix my issue. Any chance someone can assist? #customerserviceisimportant
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Ramin Bourne
(@raminbourne) reported
@peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!
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Nick
(@ADUNick22) reported
@TELUS your service is a joke. I laughed when Rogers customers were upset about the one big outage, both my cell service and home internet cuts out daily. When I have 5 bars of 5G, my phone internet is ridiculously slow. Got all your services bundled with a work plan, will move!
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ITC
(@tw2009fa) reported
@TELUSsupport I spoke with Tech Support and apparently there is an issue with Bell towers and this is out of Telus' control. Why is my Telus service being affected by Bell towers? Also why am I being denied compensation? I am not receiving services that I am paying for.
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mediar
(@mediarz) reported
@ZankoShepard @TELUS Oh, just jumped from 1 back up to 8. @telusmobility are you going to help me or not? Lol
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Monicque Jacobs
(@monicque_jacobs) reported
@TELUSsupport Internet has been down all morning in Dawson Creek. There does not seem to be clear service supports or outage reports. Very poor experience with Telus as a customer for over a year so far.