Telus Outage Report in North Dumfries, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Dumfries, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Dumfries, Ontario
Latest outage, problems and issue reports in North Dumfries and nearby locations:
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Manon M Dumaine
(@iammseptembre) reported
@TELUSsupport I’ve cancelled and now I’m receiving freaking phone bills what is going on I thought Telus was an honest company and was advised multiple time that I have 30 days to cancel contact me so I can give you my telephone number
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Bobby Karimi-Busheri
(@bkarimib) reported
@MarkPavelich @Shawhelp @TELUS They are both horrible
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CHABI DHAKAL (6B Vlogs)
(@chabidhakal) reported
from
Windsor, Ontario
@telusmobility, @TELUS @TELUSsupport how shameful of you to withdraw the money from the account for the next billing period after all the dues are cleared and the service is canceled and refusing to refund it back..#telus #telusmobility
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Heather From Alberta
(@FromAlberta) reported
Who's using Eastlink internet and cable? Do we like it or is it ****? Bonus points if you can give a comparison to Telus. #Alberta #gpab #GrandePrairie
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Tigist
(@TigistSapphire) reported
Anyone else have a #Telus outage in old strathcona?
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chvyshld
(@chvyshld) reported
@DestructoDawn doesn't change the fact that telus does not have reliable service and their customer service is the worst. no internet is a big deal when its down in our house.
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Lost Covid
(@BumbleWander) reported
@DestructoDawn @TELUS Did the UCP take over Telus? Otherwise, the errors make it seem hacked.
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Cazzy Star
(@Cazzy) reported
@JustifiedBagel I will do that, thank you! The Telus app is really good and I've never had to wait more than a few days to book an appointment, it's alarming to see a 10 day waitlist
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Scott's Full-Time RV Life
(@MyOhMyCrazyGuy) reported
******* weird. I don't know. But this telus service has sucked from the beginning.
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Manon M Dumaine
(@iammseptembre) reported
@TELUSsupport can someone who truly wants to help me reach out. I have cancelled our service within 30 days and now I’m receiving invoices I’ve spoke to Telus last week and was advised my Internet that I cannot use was cancelled on top of that I am receiving bills for Koodo...