Telus outages and service status in Coalhurst, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Coalhurst, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coalhurst, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coalhurst, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Telus
Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coalhurst, Alberta
The most recent Telus outage reports came from the following cities: Lethbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Lethbridge
|
Phone | 27 days ago |
|
Lethbridge
|
Phone | 27 days ago |
|
Lethbridge
|
TV | 1 month ago |
|
Lethbridge
|
Phone | 3 months ago |
Community Discussion
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Telus Issues Reports Near Coalhurst, Alberta
Latest outage, problems and issue reports in Coalhurst and nearby locations:
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Shawn Heggie (@Sheggie2) reported from Lethbridge, Alberta@TELUS @TELUSsupport ever since we tried to improve our network, we are getting charged $100’s in overages for a slower speed and now my son can’t use his xbox on Christmas Day #nightmare We don’t want to wait on the phone for an hour again to accomplish nothing.
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Steve (@TheEuroSteve) reported from Lethbridge, Alberta@mlindsay65 @TELUS Oh I had that, there is a fix... Now can I remember how
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Erin Lucas (@TheErinLucas) reported from Lethbridge, AlbertaTelus guy is here hooking things up in the basement and my dog is insistent on “helping” him. I feel awful. I mean, not awful enough to do anything about it but awful enough to sit on the couch and drink coffee while playing on my phone. #yql
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Shawn Heggie (@Sheggie2) reported from Lethbridge, AlbertaSo @TELUS @TELUSsupport has hours and hours of waiting time during Covid. Can’t even talk to them. Internet never worked...EVER....and now they send a nasty collection agency for a few bucks??? Awesome service Telus 😡. Let everyone know
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VBlack68 (@Black68V) reported from Lethbridge, Alberta@cjocfm @lethnewsnow @AllHitsB93 @GlobalLeth latest from TELUS on outage.
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Megzer (@iMegzer) reported from County of Lethbridge No. 26, AlbertaTELUS loyalty department is a joke... Been a customer over 10 years... called to see if they could lower my bill from the $160 I pay and give me a deal that Bell had brought to my attention. “We can offer you a break of $10 a month.” Can’t wait for my contract to end. I’m out.
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Chris Spearman (@Spearmac) reported from Lethbridge, AlbertaIs @telus having connection issues in Lethbridge today? Mine keeps crashing #yql
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Craig Usher (@craigusherbrand) reported from Lethbridge, Alberta@TELUSsupport hey Telus support please tell us you will carry @AEWrestling #DoubleOrNothing on PPV May 25
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VBlack68 (@Black68V) reported from Lethbridge, Alberta@ambr_93 @TELUS Ditto down here in lethbridge and looks like Alberta and BC so far. I went down at 0900hrs. 🤨
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Techjunkie Aman (@Techjunkie_Aman) reportedThey didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.
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Joepac17 (@joepac17) reported@TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.
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Sadiabc (@74Sadiabc) reported@TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better
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Johal (@Johal6O4) reported@6Nonny @zCallouts telus would never do this
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Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reportedI can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.
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D̴Lo.WorldP. 🇸🇻🌎 (@WavyNationOne) reported@onesoccer @TELUS Damn i hope hes good to go come June but I doubt it😢
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Jeff Watson (@jeffwasitunes65) reported@TELUSsupport When Alberta leaves Canada, can we open up phone competition? The retards at Telus use Guatemala 🇬🇹 for customer service for Albertans. What a joke.
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don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you
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Ray Gaur (@raygaurca) reportedTelus now is my largest holding. It is down 6-7% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO
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Del (@FullScopeWelds) reported@joesmeggma @inthemoneypod @briangbelski BCE said they would pay down debt but decided to get into MORE debt with Ziply Fiber. Complete opposite of what I said Telus management should do. It's the opposite of what Telus management says they're going to do. We'll see if they go more into debt like BCE or not.