Telus outages and service status in Coalhurst, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Coalhurst, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coalhurst, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coalhurst, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telus Issues Reports Near Coalhurst, Alberta
Latest outage, problems and issue reports in Coalhurst and nearby locations:
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Steve (@TheEuroSteve) reported from Lethbridge, Alberta@mlindsay65 @TELUS Oh I had that, there is a fix... Now can I remember how
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Shawn Heggie (@Sheggie2) reported from Lethbridge, AlbertaSo @TELUS @TELUSsupport has hours and hours of waiting time during Covid. Can’t even talk to them. Internet never worked...EVER....and now they send a nasty collection agency for a few bucks??? Awesome service Telus 😡. Let everyone know
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VBlack68 (@Black68V) reported from Lethbridge, Alberta@cjocfm @lethnewsnow @AllHitsB93 @GlobalLeth latest from TELUS on outage.
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Erin Lucas (@TheErinLucas) reported from Lethbridge, AlbertaTelus guy is here hooking things up in the basement and my dog is insistent on “helping” him. I feel awful. I mean, not awful enough to do anything about it but awful enough to sit on the couch and drink coffee while playing on my phone. #yql
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Craig Usher (@craigusherbrand) reported from Lethbridge, Alberta@TELUSsupport hey Telus support please tell us you will carry @AEWrestling #DoubleOrNothing on PPV May 25
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Shawn Heggie (@Sheggie2) reported from Lethbridge, Alberta@TELUS @TELUSsupport ever since we tried to improve our network, we are getting charged $100’s in overages for a slower speed and now my son can’t use his xbox on Christmas Day #nightmare We don’t want to wait on the phone for an hour again to accomplish nothing.
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Chris Spearman (@Spearmac) reported from Lethbridge, AlbertaIs @telus having connection issues in Lethbridge today? Mine keeps crashing #yql
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VBlack68 (@Black68V) reported from Lethbridge, Alberta@ambr_93 @TELUS Ditto down here in lethbridge and looks like Alberta and BC so far. I went down at 0900hrs. 🤨
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Megzer (@iMegzer) reported from County of Lethbridge No. 26, AlbertaTELUS loyalty department is a joke... Been a customer over 10 years... called to see if they could lower my bill from the $160 I pay and give me a deal that Bell had brought to my attention. “We can offer you a break of $10 a month.” Can’t wait for my contract to end. I’m out.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Johan N. (@rk8215) reported$AMPG if you want american made certified O-RAN radio units, you go to Amplitech. I mean there is nobody else. They have monopoly. Telus is investing $66B to 5G/fibre network modernization. Telus named Amplitech as their hardware vendor. $167M market cap, +$100M signed pipeline, shipping already daily to Telus. Telus asking now even more new configurations. 48.6% gross margins. It feels good to be early.
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don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUS Im pretty sure we determined its a Samsung issue
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AB_Wild_West (@AB_Wild_West) reported@TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.
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Mrs-Kolby🍎 (@KolbyRizzo) reported@rmmh1898 I get daily spam calls from “local numbers” on my @Telus phone line. I even have call screening, it never ends. Telus could put a stop to it but they don’t.
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedTELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.
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Jimmy #Markets 📈📉 (@jmysct0) reportedHello Canada! Telus what is the deal with $TU ??? I have scratched my head, and wondered this whole way down. Everything looks fine, unless yall are going into recession?
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Daniel Schwenk (@DanielSchwenk1) reported@TELUS Yes. There is simply no service in east central Alberta. I’ve called support twice and after very long calls nothing improved.
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GQTREBOR (@gqtrebor) reported@RogersHelps your phone system sucks #feedback ******* just hangs up on me time to switch to Telus
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gm.itchell (@gm_itchell) reported@TELUS @TELUSsupport I’ve been a customer for a whopping 3 months and already hate it. Haven’t had internet in 5 days. Can’t reach a human, chat bot is 💩 and no one has called me back after getting messages of ‘you will get a callback within 15 minutes’
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don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUS Awesome, it took several tech support agents not knowing how to ssolve the issue before I found one who said I wasn't the first person having the issue and knew the fix