Telus outages and service status in County of Lethbridge No. 26, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around County of Lethbridge No. 26, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in County of Lethbridge No. 26, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in County of Lethbridge No. 26, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telus Issues Reports Near County of Lethbridge No. 26, Alberta
Latest outage, problems and issue reports in County of Lethbridge No. 26 and nearby locations:
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Megzer (@iMegzer) reported from County of Lethbridge No. 26, AlbertaTELUS loyalty department is a joke... Been a customer over 10 years... called to see if they could lower my bill from the $160 I pay and give me a deal that Bell had brought to my attention. “We can offer you a break of $10 a month.” Can’t wait for my contract to end. I’m out.
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Erin Lucas (@TheErinLucas) reported from Lethbridge, AlbertaTelus guy is here hooking things up in the basement and my dog is insistent on “helping” him. I feel awful. I mean, not awful enough to do anything about it but awful enough to sit on the couch and drink coffee while playing on my phone. #yql
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VBlack68 (@Black68V) reported from Lethbridge, Alberta@ambr_93 @TELUS Ditto down here in lethbridge and looks like Alberta and BC so far. I went down at 0900hrs. 🤨
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Shawn Heggie (@Sheggie2) reported from Lethbridge, AlbertaSo @TELUS @TELUSsupport has hours and hours of waiting time during Covid. Can’t even talk to them. Internet never worked...EVER....and now they send a nasty collection agency for a few bucks??? Awesome service Telus 😡. Let everyone know
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Shawn Heggie (@Sheggie2) reported from Lethbridge, Alberta@TELUS @TELUSsupport ever since we tried to improve our network, we are getting charged $100’s in overages for a slower speed and now my son can’t use his xbox on Christmas Day #nightmare We don’t want to wait on the phone for an hour again to accomplish nothing.
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Craig Usher (@craigusherbrand) reported from Lethbridge, Alberta@TELUSsupport hey Telus support please tell us you will carry @AEWrestling #DoubleOrNothing on PPV May 25
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Steve (@TheEuroSteve) reported from Lethbridge, Alberta@mlindsay65 @TELUS Oh I had that, there is a fix... Now can I remember how
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Chris Spearman (@Spearmac) reported from Lethbridge, AlbertaIs @telus having connection issues in Lethbridge today? Mine keeps crashing #yql
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VBlack68 (@Black68V) reported from Lethbridge, Alberta@cjocfm @lethnewsnow @AllHitsB93 @GlobalLeth latest from TELUS on outage.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Living the Vanisle Life 🇨🇦🇨 (@IHateCold1234) reported@GotokujiLou @Francois_Houle @PierrePoilievre Yes. Even Telus employees in Calgary don’t like calling the Telus help line. My stepson works for Telus there.
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bijboutique (@bijboutique1) reported@TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call
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bijboutique (@bijboutique1) reported@TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedTELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.
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Ed Fine (@Ed3463) reported@LoveMy7Wood @TELUS Heh. At the end of a fraught service call the bank rep made a brave effort at establishing a connection by thanking me for being a loyal customer since 2003. I have banked there since 1973.
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Steven Feldman (@HoweBayWallSt) reported"No one likes a dividend cut. But if Mr. Dodig caters to the market’s demand for one, Telus just might shake off the weight that has been dragging the stock down." $T.TO
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Angelle McDougall (@AMAMcDougall) reported@jenglishman @TELUS 2/2 One by one the sole Telus employee told them he couldn't help and pointed to a phone number on the wall for them to call. The store was filled with these ladies now on their phones trying to get help to no avail. Absolutely useless!!!
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judy y (@Averyflash) reported@JasJohalBC Is Brent Chapman operating a boiler room out of the constituency office? I didn’t even know Telus bills could get that high. Is he on a constant vacation somewhere and those are roaming charges? Maybe some high flyer can break this down for us.
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Grammy (@jumpyGlenys) reported@JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key
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Lori Bergman (@bergy1965) reported@TELUS …so excited for tomorrow to see if my EXPEDITED order will show up tomorrow. The crack team @TELUSsupport is on the case. Next step…cancelling @TELUS service and making sure as many people as possible know how bad you are