Telus Outage in Lethbridge, Alberta

@mlindsay65 @TELUS Oh I had that, there is a fix... Now can I remember how

@cjocfm @lethnewsnow @AllHitsB93 @GlobalLeth latest from TELUS on outage.

@ambr_93 @TELUS Ditto down here in lethbridge and looks like Alberta and BC so far. I went down at 0900hrs. 🤨

Telus guy is here hooking things up in the basement and my dog is insistent on “helping” him. I feel awful. I mean, not awful enough to do anything about it but awful enough to sit on the couch and drink coffee while playing on my phone. #yql

@TELUS @TELUSsupport ever since we tried to improve our network, we are getting charged $100’s in overages for a slower speed and now my son can’t use his xbox on Christmas Day #nightmare We don’t want to wait on the phone for an hour again to accomplish nothing.

@TELUSsupport hey Telus support please tell us you will carry @AEWrestling #DoubleOrNothing on PPV May 25

TELUS loyalty department is a joke... Been a customer over 10 years... called to see if they could lower my bill from the $160 I pay and give me a deal that Bell had brought to my attention. “We can offer you a break of $10 a month.” Can’t wait for my contract to end. I’m out.

@burs_86leafs @AppleSupport Very strange... my wife just got the Xr and were with TELUS too.. no issues. Hopefully it gets fixed soon!

@TdotinLA @TELUS Nah op. Ran out of mix. 🙄This is a shitty Providers problem and a case where they could care less. #ItsTheSameOldSameOld

@Telus I just hung up the phone after being on hold for over an hour having yet to speak to a representative. How my supposed to get any customer service when I cannot reach customer service?

@journeydan @TELUS It could be the configuration is simply not optimized for Canadian providers in general on it, that is sadly quite common for many devices. However, the combo needed for max speed is DC_2A-7A-7A-66A_n66A, which is release 16.2, which I believe x55 doesn't support, but x60 should

@journeydan @TELUS Sadly, early 5G phones have limited ENDC combo support, 13A_n66 is one of the most commonly supported, but as you can see it won't really give you any decent speeds. Some newer phones have better support which allows for aggregation of more LTE carriers alongside NR.

So streaming might not be possible for a while now. Shaw has basically told me to go **** myself in terms of negotiating or asking whats going on, so I'm gonna suck Telus' **** to bring Fibre to my area... Or im going to have to wait until i can move out.

@TELUS That's great your supporting our Oil & Gas workers, but I pay hefty service fees & have crap. Can you do something for all your customers, I'm in town, not the country, can't even get descent wifi through our house 🙄

Cool, I love when major companies like @TELUS make getting support a total joke. Just give me the support number and make it easy to find.

@TELUS if your 3rd party sales team doesn't stop calling me 24/7 I'm cancelling all of my services. I have repeatedly asked to be removed from the call list. We spend close to $500 a month on Telus services, don't **** this up

@MelanieEresman Not sure about your point ..,Bell, Telus, and Rogers have decided to use Ericsson and Nokia for 5G so... Huawei doesn’t have a Canadian customer... #cdnpoli #canada

I’m appalled at the way the UCP health minister and premier are treating and speaking about physicians online and in the Legislature. Telus health or whatever it is will not be able to treat us when almost half leave Alberta because of the UCP. #ableg

@TELUSsupport @FoxxTricky **** you Telus, sending door to door salespeople at a time like this, absolute trash @TELUS , you guys that desperate?

Did @TELUS really, really, cut back on support staff for @TELUSsupport? I used to get a response in minutes. I can wait. I just .. it used to be faster.