Telus outages and service status in Lethbridge, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Lethbridge, including 0 direct reports.
- The most common problems reported in this area mention Phone and TV.
- Phone (67%)
- TV (33%)
The latest reports from users having issues in Lethbridge come from postal codes T1K and T1H .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Lethbridge, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lethbridge, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lethbridge, Alberta
The most recent Telus outage reports came from the following cities: Lethbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Lethbridge
|
Phone | 17 days ago |
|
Lethbridge
|
Phone | 17 days ago |
|
Lethbridge
|
TV | 27 days ago |
|
Lethbridge
|
Phone | 2 months ago |
Community Discussion
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Telus Issues Reports Near Lethbridge, Alberta
Latest outage, problems and issue reports in Lethbridge and nearby locations:
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Shawn Heggie (@Sheggie2) reported from Lethbridge, Alberta@TELUS @TELUSsupport ever since we tried to improve our network, we are getting charged $100’s in overages for a slower speed and now my son can’t use his xbox on Christmas Day #nightmare We don’t want to wait on the phone for an hour again to accomplish nothing.
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Chris Spearman (@Spearmac) reported from Lethbridge, AlbertaIs @telus having connection issues in Lethbridge today? Mine keeps crashing #yql
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Erin Lucas (@TheErinLucas) reported from Lethbridge, AlbertaTelus guy is here hooking things up in the basement and my dog is insistent on “helping” him. I feel awful. I mean, not awful enough to do anything about it but awful enough to sit on the couch and drink coffee while playing on my phone. #yql
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Shawn Heggie (@Sheggie2) reported from Lethbridge, AlbertaSo @TELUS @TELUSsupport has hours and hours of waiting time during Covid. Can’t even talk to them. Internet never worked...EVER....and now they send a nasty collection agency for a few bucks??? Awesome service Telus 😡. Let everyone know
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Steve (@TheEuroSteve) reported from Lethbridge, Alberta@mlindsay65 @TELUS Oh I had that, there is a fix... Now can I remember how
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Megzer (@iMegzer) reported from County of Lethbridge No. 26, AlbertaTELUS loyalty department is a joke... Been a customer over 10 years... called to see if they could lower my bill from the $160 I pay and give me a deal that Bell had brought to my attention. “We can offer you a break of $10 a month.” Can’t wait for my contract to end. I’m out.
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Craig Usher (@craigusherbrand) reported from Lethbridge, Alberta@TELUSsupport hey Telus support please tell us you will carry @AEWrestling #DoubleOrNothing on PPV May 25
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VBlack68 (@Black68V) reported from Lethbridge, Alberta@cjocfm @lethnewsnow @AllHitsB93 @GlobalLeth latest from TELUS on outage.
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VBlack68 (@Black68V) reported from Lethbridge, Alberta@ambr_93 @TELUS Ditto down here in lethbridge and looks like Alberta and BC so far. I went down at 0900hrs. 🤨
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian Oil 🇮🇱 (@oilcanadian4) reportedNo retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS
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Hawkey (@chihawky) reported@BenPopeCST You make this sound so exciting, mike and tripp make it sound like a baseball game... So f@3&ing borrrring!!! Haven't heard a chsn feed in almost a month... Telus center ice sucks.
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Kam Webb (@KamWebbwo7e) reported@TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS
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Jaye R. Walter MBA, CFP, CIM, TEP, FMA, FCSI (@JayeWalter) reported@VanIsleInvestor Bell has endured similar issues, and cut the sacred dividend. Odds are Telus will. Management has stated deleveraging is a priority. Value trap, or invest in the turnaround ?
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Del (@FullScopeWelds) reported@joesmeggma @inthemoneypod @briangbelski BCE said they would pay down debt but decided to get into MORE debt with Ziply Fiber. Complete opposite of what I said Telus management should do. It's the opposite of what Telus management says they're going to do. We'll see if they go more into debt like BCE or not.
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Stunlokked (@stunlokked) reportedEvery time I'm gonna pay my @Bell bill it makes me literally sick to my stomach. $240/month for home internet and phone. and there's no way to make it significantly cheaper without switching providers for a while until their credit expires. If I change my internet from 3gig to to 500mb/s its only $20 difference but fvcking bell keeps increasing the internet price so eventually I will be paying just as much as 3gig but getting 500mb speeds. they don't offer any cheaper phone plans either. I should have just switched service provider when the monthly credit expired, but its fvcking annoying having to re-setup internet and phone every other year. and who am I gonna switch to? back to @Rogers again ? LMAO NO WAY IN HELL am I going back to their dogshvt internet again. @TELUS ? they are basically just as expensive as bell. like ****!
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Mieke (@MiekeWasHere) reported@TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.
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VR! (@VicRizzzz) reported@Telus why does your cellular network always so slow . Please do something about it
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rem (@remtotheb) reportedhad to go to telus today to fix my iphone and unsuccessfully tried to hide all of my hucklerobby art 😭
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Rachel Miller (@RachelMiller84) reported@status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet