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Telus outages and service status in Concord, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • The most recent signal from this area was received May 4, 2:24 PM EDT.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, and Scarborough.

CityProblem TypeReport Time
Toronto county Phone 3 days ago
Toronto Phone 9 days ago
Toronto county E-mail 9 days ago
Toronto Internet 9 days ago
Richmond Hill Phone 11 days ago
Toronto Internet 15 days ago

Nearby cities with recent reports

Toronto county

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • Miss_Angel_Baby
    Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • DebRagogna
    Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • StephenPunwasi
    Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • mgamble
    Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported from The Beaches, Ontario

    @TELUSsupport Very disappointed with unacceptably delayed process of PS to PS data migration and the lack of support to provide a safe and practical alternate pathways for the interim EMR use @TELUS I wish I know this before I choose this platform #PSSuiteEMR #patinetsafety

  • andreaLG
    Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • kierstynpare
    KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • ShaziGoalie
    ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • queensantos1984
    🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • lilithebowman
    Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • sesquiotic
    James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • prettyapathetic
    Alexa Smith (@prettyapathetic) reported from Toronto, Ontario

    Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonny5AB
    Jonny5AB (@Jonny5AB) reported

    @johnIrish007 Telus CEO is stepping down

  • Hunny_diva
    R𓃟byn (@Hunny_diva) reported

    @TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.

  • MommaHood2
    HoodMomma (@MommaHood2) reported

    @flowzki I can handle my own and I have a big dog the only problem I had was with Telus; they sent 2 different predators to my home to fix the internet. Warning to the ladies do NOT let any Telus rep into your home when you are alone.

  • Jupadia1
    A (@Jupadia1) reported

    @TELUS if your going to call and bug me to switch service. Then at least have a human on the other end making the call. I should not have to pause and wait around for the computer to tell a human in a different country to pick up the phone and talk.

  • chris_1982alta
    ABexit (@chris_1982alta) reported

    @Bellrules @david_parker Central Alberta, every year I get one for olds, sundre, carstairs, Crossfield, Didsbury and a few others. There’s also the white pages online. Last week I phoned Telus directory search for a phone number in Sask, the service texted me the name, number and address.

  • Justin_B_Manuel
    Justin B. Manuel (@Justin_B_Manuel) reported

    @TELUS was offered a promo today but due to technical issues on the reps end, I wasn't able to get it. They told me I had to call them back another day Why do I need to call & wait on hold to redeem an offer that'll end up in me paying you guys more a month for? Seems backwards.

  • SebsShoes
    seb (@SebsShoes) reported

    @Tablesalt13 Telus customer service: [English accent] "Hello, what you are wanting for help today?"

  • QuarkSoupie
    Adam Robinson (@QuarkSoupie) reported

    @TELUS It seems you just want the public to see your trying to help ppl on here. The reality is you do nothing.

  • covidrefugee
    I Am Sandra 🇨🇦 (@covidrefugee) reported

    @DanMazierMP @Ianharr22144712 This is deliberate. Same script for years: announce shiny 'modernization', blow hundreds of millions via arms-length agencies & favored contractors like TELUS, ignore red flags, hand out fat bonuses anyway, stonewall committees, then quietly shut it down with zero consequences

  • aiswift_ai
    Madhan (@aiswift_ai) reported

    @TELUSsupport Appreciate any updates, I have already sent the DM. 1. I have the equipment but no way to send it. But being charged. 2. Not got the refund promised yet. Cancelled the account due to trust issues, now struck with trust issues in refund. @TELUSsupport @TELUS #scams