Telus outages and service status in Concord, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Concord, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Concord, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 20 days ago |
|
Toronto
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Wi-fi | 1 month ago |
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Toronto county
|
Internet | 1 month ago |
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Markham
|
Phone | 1 month ago |
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Toronto county
|
Internet | 2 months ago |
|
Toronto
|
Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Annette McKinnon (@anetto) reported from Toronto, Ontario@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, OntarioI’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, OntarioNot @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, OntarioMy service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…
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Dante Haversham (@Blooberboy) reported from Toronto, OntarioI signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Farrukh Lalani (@fslalani) reported from Toronto, Ontario@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Ashton Deroy (@Ashton_Deroy) reported from The Beaches, OntarioSome @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism
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Olivia H. ☆ (@oliviahlho) reported from Centennial Park, OntarioToronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, OntarioUPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
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RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, OntarioIt’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario@TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎
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YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
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DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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George (@GeorgeStroe3) reported from Toronto, Ontario@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Vanessa 🇺🇦 (@shapsy01) reported from Toronto, OntarioLooks like it’s time to move on from @TELUS their customer service is way below par my goodness
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Don Hoglund (@randomdh) reported@TELUSsupport @TELUS Communications with your customers should be a priority not wait for customers to call your overseas support
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Ashley Misquitta (@AshleyMisquitta) reported@BenjaminDEKR Happy to hear your needs are met but I don't think that is the rule - or at least I think there's a legit market I live in a suburb of Toronto and take @GOtransit into the city Every day I have infuriating dead spots with @TELUS and these guys are a legit service
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chris deegan (@chrisdeegan6) reported@Sportsnet Thanks for streaming it on your pay platform!! You money grubbing ******** just sent another customer to Telus
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DividendBoomer (@BoomerDivvies) reported@TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.
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DividendBoomer (@BoomerDivvies) reported@rhum01 @TELUS It's mostly a signal of hate!
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#RedPillJamie (@RedPillJamie) reportedHere is a summary of annual net income (profit after tax) for the key publicly traded companies discussed previously, focusing on the major telecoms (Rogers, Telus, BCE/Bell) and major banks (RBC, TD, Scotiabank). Figures are in Canadian dollars (CAD) unless noted, drawn from company reports, Statista, Macrotrends, and related filings. Fiscal years typically end December 31 for telecoms and October 31 for banks. Data covers 2019 through the most recent full year available (primarily 2025; partial 2026 data is limited). Note that one-time items (e.g., asset sales, impairments, acquisition gains/losses, tax adjustments) can cause large year-to-year swings. Adjusted/operating figures are often higher and more stable but are not shown here—raw reported net income is used. Telecommunications Rogers Communications (RCI) • 2019: ~$2.04 billion • 2020: ~$1.59 billion • 2021: ~$1.56 billion • 2022: ~$1.68 billion • 2023: ~$0.85 billion • 2024: ~$1.73 billion • 2025: ~$6.9 billion (significantly boosted by gains, including related to MLSE investment revaluation) Telus (TU) (approximate CAD figures; some sources convert to USD) • 2019: ~$1.75 billion • 2020: ~$1.21 billion • 2021: ~$1.66 billion • 2022: ~$1.61–1.62 billion • 2023: ~$0.84–0.99 billion (lower due to various factors) • 2024: ~$0.99–1.11 billion range across reports • 2025: ~$1.11 billion (attributable to common shares in some presentations) BCE Inc. (Bell Canada parent, BCE) • 2019: ~$2.29–2.45 billion range • 2020: ~$1.85–1.86 billion • 2021: ~$2.16–2.31 billion • 2022: ~$2.09–2.25 billion • 2023: ~$1.54–2.33 billion • 2024: ~$0.12–0.38 billion (impacted by impairments and other items) • 2025: ~$6.5 billion (boosted by investment gains, including MLSE-related) Major Banks Banks are larger and more profitable overall. Figures are reported net income (attributable in some cases). Royal Bank of Canada (RBC / RY) • 2019: ~$12.9 billion • 2020: ~$11.4 billion • 2021: ~$16.1 billion • 2022: ~$15.8 billion • 2023: ~$14.6 billion • 2024: ~$16.2 billion • 2025: ~$20.4 billion Toronto-Dominion Bank (TD) • 2019: ~$11.7–12.1 billion range (CAD) • 2020: ~$11.9 billion • 2021: ~$14.3 billion • 2022: ~$17.4 billion • 2023: ~$10.6–10.7 billion • 2024: ~$8.8–8.9 billion (impacted by U.S. issues/provisions in some periods) • 2025: ~$20.5 billion (strong recovery) Bank of Nova Scotia (Scotiabank / BNS) • 2019: ~$8.4–8.8 billion • 2020: ~$6.8–6.9 billion • 2021: ~$9.6–10.0 billion • 2022: ~$9.9–10.2 billion • 2023: ~$7.3–7.5 billion • 2024: ~$7.8–7.9 billion • 2025: ~$7.8 billion Quick Notes • Trends: Telecom profits were more volatile, with dips in 2020 (COVID) and some mid-period years due to competition, capital spending, and one-time charges. Banks generally showed recovery and growth post-2020, though TD faced specific U.S.-related pressures in 2023–2024. 2025 was strong for several firms due to operational improvements and gains. • Scale: Banks’ profits are substantially larger than the telecoms’. • Sources & caveats: Drawn from company annual reports, SEDAR+/SEC filings summaries, Statista, and Macrotrends. Exact figures can vary slightly by “attributable to common shareholders,” currency conversion (for USD-reported views), or restatements. Always check the latest official filings for precise audited numbers, as 2026 interim results are still emerging. • Other Big Six banks (BMO, CIBC) follow similar patterns of multi-billion CAD annual profits, with growth in recent years but variability from credit provisions and economic conditions. For the absolute latest quarterly updates or detailed breakdowns (e.g., by segment), refer to the companies’ investor relations pages.
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedThree things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.
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Trish Maisonville (@macidpm) reportedThey have a list of TELUS mobility clients. When they call me, they don't mention Rogers, only Telus and say "calling from telus, as a longtime customer we see that you ... " So these learning tools should be shared w those responsible for protecting my privacy at TELUS
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Mr Briggens (@mrbriggens) reported@Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.
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peter the butchwhore (@hotglassofskank) reportedit’s crazy that telus can charge me $135 to cancel my internet service when they do not offer the service at my new house. like that’s a YOU problem.