Telus Outage Report in Concord, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Concord, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Concord, Ontario
The most recent Telus outage reports came from the following cities: North York, Toronto, Woodbridge, Markham, Scarborough and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| North York |
Wi-fi | |
| Woodbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Salti
(@SamySalti) reported
from
Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
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Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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Jamie Fox
(@ACJamieFox) reported
from
Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Olivia H. ☆
(@oliviahlho) reported
from
Centennial Park, Ontario
Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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RedPepper 🔜@AC.🌻🐶💣
(@PepperMuzz) reported
from
Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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THudson
(@THudson59618056) reported
@TELUS Is anyone having trouble loading the rewards page. It just keeps taking me back to signing in. Thanks
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Dave
(@raiderDavid1973) reported
@Kromski1 @ParodyCabinetOG @Quea_Ali I left bell cuz they support trudeau. After the last election I left bell and went to Telus. I enjoy Telus and not having a contract anymore.
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Vishav
(@BeingVishav) reported
@ShawInfo And you guys are down again, for the third time this week, Gotta switch back to @TELUS
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Randall Emmons
(@DistortionUltra) reported
@TELUS Hey Telus. I'm not paying twice the price for half the speed on a business account. ENABLE PORT MANAGEMENT FOR RESIDENTIAL ACCOUNTS. This is ridiclious. If you and shaw didn't have a ridiclious monopoly I wouldn't have this complaint... I'd just take my business elsewhere.
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Polski Kanadol 🇵🇱🇨🇦
(@Kromski1) reported
@ParodyCabinetOG @Quea_Ali I'm with bell for mobile, never had any issues, been with them for over 20 years, had Telus for 6 years (2 contracts) and went back to bell. Also haw Shaw for internet and tv, no issues there either.
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Dahlia Woods✳️RISE UP!
(@RdLessTrvled) reported
@Kromski1 @ShawInfo Our internet has gone wonky too, their solution is always 'fibre'. I refused them entry onto my property when they laid the cables, so nope! Copper has worked all these years, make it work, not playing these games... keep us posted if Shaw has any more integrity than Telus.
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Jenny Mitchell
(@ThatJennyM) reported
@J_L_Walker I spent more than 2 hrs on the phone with @telus on Friday, & booked a service call for Saturday & THEY DIDN’T SHOW UP. It took another hour on the phone, & 3 different depts for them to finally tell me the appointment hadn’t been booked properly on their end. Brutal.
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Jean-François Mezei
(@jfmezei) reported
@mobutils @CRTCeng @ShawInfo Also, HSA in Bell terminology refers to ethernet connectivity (PVC) without PPPoE. This was more common originally but pricing made the service moot. In Telus territory, both PPPoE and “HSA” are available on more equitable terms but ISPs tend to choose PPPoE as easier 2 integrate
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Napping until vaccinated 😷
(@NapsAndSarcasm) reported
Anybody else thinking it's time to cancel their sports packages and just grab the games we want from... Other... sources? What number of people at $20+/month would it take for Rogers and Telus to have the blackouts lifted? #NHL
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Angeler
(@ang_dawson) reported
So I just bought a new iPhone and when I was copying my old one over it asked me to sign in with an email address I don’t know or have seen before. I bought the phone new from @TELUS , did they sell a refurbished phone as new?! @Apple