Telus outages and service status in Concord, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Concord, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Telus
Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Concord, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 1 day ago |
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Toronto
|
Internet | 3 days ago |
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Toronto
|
Internet | 8 days ago |
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Toronto
|
Internet | 13 days ago |
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Toronto
|
Phone | 13 days ago |
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Toronto
|
Internet | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Peter Muscat (@Peter_Muscat) reported from Toronto, OntarioAlso seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Michael Nugent (@michaelnugent) reported from Toronto, OntarioOh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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Matthew (@jmwensley) reported from Toronto, OntarioHey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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Debbi Ragogna (@DebRagogna) reported from Toronto, OntarioHey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Rick Barnes (@queerthoughts) reported from Toronto, Ontario@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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otty (@OtarineMusic) reported from Toronto, Ontario@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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RG for Life (@loganryan44) reported from Toronto, OntarioI understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Jon Areias (@JonAreias) reported from Richmond Hill, Ontario@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
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Vipin (@Vipin39027196) reported from Toronto, Ontario@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Jessica (@Jessica00469341) reported from Toronto, Ontario@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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Carol Brooks (@ttctaker) reported from Toronto, Ontario@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sumeet Kumar (he/him) (@SumeetKumar_) reported@GiraffesinParis Nah I’m with Telus which makes it even more hilarious how quick competitors wanted to capitalize on ******** up.
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xFalse (@xFalse_________) reported@dcprime @dramos7_7 @AmieVarley Really? Did you forget about Verizon trying to enter Canada a few years back to provide affordable services and being blocked by Rogers/Bell/Telus causing all kinds of stink with the CRTC to the point where Verizon backed out and said they will never try to come to Canada again?
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Todd Leveck (@toddodddd) reported@AmieVarley Yep and when there was talk of an American company coming in 10 or 12 years ago. To finally lower the price of cell phone carriers in Canada. It was struck down. Saying that Roger's Bell and Telus would loose too much money. More like they would lose too much profit!!
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tutorkag (@tutorkag1) reported@CBCNews Emergency infrastructure "core" vs proprietary design - removed Canadian Safety access coast to coast to coast by digital design - no fail safe /backup inconceivable - negligence by design as in LTC - 5G recovery mtbf - Huawei not ripped out Bell Telus Rogers - Scenario Big3 Fail
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Brian1965 (@BrianButtnor) reported@alexposadzki These competitors spen billion trying to get one up on their competition. ROGERS is the major player in the banking sector, thet will not like having to share information with Telus, etc. On this complex issue, 60 day deadline is far from being a request, it is a demand.
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Mark Rubenstein (@mrubenst) reported@bramabramson I am skeptical that (i) is practical, at least as a remedy to the Friday outage situation. No way that either the Rogers or Telus/Bell network has capacity to handle the traffic from all of each others customers.
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Monique Cooper (@MoniqueCooper11) reported@TELUS I’ve had six phone calls regarding a fibre optic vault on my property that has been raised and is no longer flush. It’s a tripping hazard. I can’t seem to get anyone at Telus to understand that the vault just need to be lowered. Worst service in the world
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Kenneth Cheung (@phkcheung) reported@TELUSsupport Can I please get a contact number for a local department in Canada that knows the procedure of how to correct a mistake in the account information made by the Telus sales team? I have been passed around different departments in Philippines with no issue being resolved.
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Kelly Black (@K_elly_B) reportedThe city’s heritage people do buildings and development. Like the province, there’s no support or strategy for heritage and thinking through these questions. And so we get the @TELUS Building ignoring the remnants of a diverse historical community. By the way…/8
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Antiques_Expert 🇨🇦🇨🇦 Pureblood ™️ - UFM (@antiques_expert) reportedWatch @koodo & @TELUS bills people. A company, Mobiversity can cold call sms u & if u don't see the spam & respond (this is not anything u subscribed to) CANCEL. Mobiversity will #fraudulently bill for subscription $13.99 & Koodo/Telus will bill u no questions asked & blame u!