Telus outages and service status in Concord, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 1 outage signal in the last 24 hours around Concord, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Wi-fi.
The most recent signal from this area was received Apr 11, 4:17 PM EDT.

Internet (57%)
Phone (21%)
Wi-fi (14%)
Total Blackout (7%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Concord	Baseline
Apr 11, 4:20 AM EDT	0	0	0
Apr 11, 4:40 AM EDT	0	0	0
Apr 11, 5:00 AM EDT	0	0	0
Apr 11, 5:20 AM EDT	0	0	0
Apr 11, 5:40 AM EDT	0	0	0
Apr 11, 6:00 AM EDT	0	0	0
Apr 11, 6:20 AM EDT	0	0	0
Apr 11, 6:40 AM EDT	0	0	0
Apr 11, 7:00 AM EDT	0	0	0
Apr 11, 7:20 AM EDT	0	0	0
Apr 11, 7:40 AM EDT	0	0	0
Apr 11, 8:00 AM EDT	0	0	0
Apr 11, 8:20 AM EDT	0	0	0
Apr 11, 8:40 AM EDT	0	0	0
Apr 11, 9:00 AM EDT	0	0	0
Apr 11, 9:20 AM EDT	0	0	0
Apr 11, 9:40 AM EDT	0	0	0
Apr 11, 10:00 AM EDT	0	0	0
Apr 11, 10:20 AM EDT	0	0	0
Apr 11, 10:40 AM EDT	0	0	0
Apr 11, 11:00 AM EDT	0	0	0
Apr 11, 11:20 AM EDT	0	0	0
Apr 11, 11:40 AM EDT	0	0	0
Apr 11, 12:00 PM EDT	0	0	0
Apr 11, 12:20 PM EDT	0	0	0
Apr 11, 12:40 PM EDT	0	0	0
Apr 11, 1:00 PM EDT	0	0	0
Apr 11, 1:20 PM EDT	0	0	0
Apr 11, 1:40 PM EDT	0	0	0
Apr 11, 2:00 PM EDT	0	0	0
Apr 11, 2:20 PM EDT	0	0	0
Apr 11, 2:40 PM EDT	0	0	0
Apr 11, 3:00 PM EDT	0	0	0
Apr 11, 3:20 PM EDT	0	0	0
Apr 11, 3:40 PM EDT	0	0	0
Apr 11, 4:00 PM EDT	0	0	0
Apr 11, 4:20 PM EDT	0	0	0
Apr 11, 4:40 PM EDT	0	0	0
Apr 11, 5:00 PM EDT	0	0	0
Apr 11, 5:20 PM EDT	0	0	0
Apr 11, 5:40 PM EDT	0	0	0
Apr 11, 6:00 PM EDT	0	0	0
Apr 11, 6:20 PM EDT	0	0	0
Apr 11, 6:40 PM EDT	0	0	0
Apr 11, 7:00 PM EDT	0	0	0
Apr 11, 7:20 PM EDT	0	0	0
Apr 11, 7:40 PM EDT	0	0	0
Apr 11, 8:00 PM EDT	0	0	0
Apr 11, 8:20 PM EDT	0	0	0
Apr 11, 8:40 PM EDT	0	0	0
Apr 11, 9:00 PM EDT	0	0	0
Apr 11, 9:20 PM EDT	0	0	0
Apr 11, 9:40 PM EDT	0	0	0
Apr 11, 10:00 PM EDT	0	0	0
Apr 11, 10:20 PM EDT	0	0	0
Apr 11, 10:40 PM EDT	0	0	0
Apr 11, 11:00 PM EDT	0	0	0
Apr 11, 11:20 PM EDT	0	0	0
Apr 11, 11:40 PM EDT	0	0	0
Apr 12, 12:00 AM EDT	0	0	0
Apr 12, 12:20 AM EDT	0	0	0
Apr 12, 12:40 AM EDT	0	0	0
Apr 12, 1:00 AM EDT	0	0	0
Apr 12, 1:20 AM EDT	0	0	0
Apr 12, 1:40 AM EDT	0	0	0
Apr 12, 2:00 AM EDT	0	0	0
Apr 12, 2:20 AM EDT	0	0	0
Apr 12, 2:40 AM EDT	0	0	0
Apr 12, 3:00 AM EDT	0	0	0
Apr 12, 3:20 AM EDT	0	0	0
Apr 12, 3:40 AM EDT	0	0	0
Apr 12, 4:00 AM EDT	0	0	0
Apr 12, 4:20 AM EDT	0	0	0

April 12: Problems at Telus

Telus is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Telus outage reports came from the following cities: Scarborough, Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Scarborough	Phone	12 hours ago
Toronto	Internet	3 days ago
Toronto	Wi-fi	5 days ago
Toronto	Internet	7 days ago
Toronto	Internet	12 days ago
Toronto	Internet	17 days ago

Nearby cities with recent reports

Toronto

3 recent signals

3 days ago

Scarborough

1 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

Tracy D (@tracylyn44) reported 2 minutes ago from Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
Rishabh Sinha (@rishabh_snh) reported 4 minutes ago from Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
Dan Levy (@TheDanLevy) reported 5 minutes ago from Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
Jon Areias (@JonAreias) reported 9 minutes ago from Richmond Hill, Ontario
@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
⚪️⚫️ (@MonicaLauriola) reported 10 minutes ago from Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
Jose Alaras (@jalaras) reported 15 minutes ago from Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 16 minutes ago from Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
Algis Akstinas (@AlsoKnownAs_AA) reported 19 minutes ago from Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
Ryan Baldwin (@bakerofbytes) reported 22 minutes ago from Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
RyanCartier (@RyanCartiers) reported 24 minutes ago from Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
🖤Rachel Santos🖤 (@queensantos1984) reported 26 minutes ago from Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
- (@ugwumCee) reported 33 minutes ago from Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 34 minutes ago from Vaughan, Ontario
@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 36 minutes ago from Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
Sophia Cybulski (@SophiaCybulski) reported 39 minutes ago from Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
DjMalik (@DjMalik8013) reported 41 minutes ago from Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
Tanvir64🇧🇩 (@tanvir_z64) reported 52 minutes ago from Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
Randall C Willis (@createdbyrcw) reported 54 minutes ago from Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
Matthew (@jmwensley) reported 58 minutes ago from Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
Cubby (@Cubby1412) reported 59 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

Telus Issues Reports

Latest outage, problems and issue reports in social media:

professional sidechick (@sumhotdumbitch) reported 5 minutes ago
Who do I gotta **** at Telus cuz damn that bill ain’t it???? 😭
MindDrift Daily (@minddriftdaily) reported 8 minutes ago
15/ So where do we land? I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy
rem (@remtotheb) reported 9 minutes ago
had to go to telus today to fix my iphone and unsuccessfully tried to hide all of my hucklerobby art 😭
Dallas Scott (@DallasHansScott) reported 10 minutes ago
Don’t know why I’m having such issues with @TELUS representatives…getting inconsistent answers and EPP offers - unable to offer what I was promised a few short days ago, I just want to upgrade 😭 #TelusMobility
Etown50 (@etown50) reported 12 minutes ago
@TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email
TheDadalorian (@BigSexy9216) reported 14 minutes ago
@DaveEDanna Man! That is crazy! We, on a good day get 35-40 Mbps download, but we are in Canada with Telus, and they are a terrible provider.
Wendy True ʷⁱᵗʰ ᵐʸ ⁷ (@w3ndsHere) reported 15 minutes ago
Is @TELUS @TELUSsupport down right now?
Jeff Watson (@jeffwasitunes65) reported 16 minutes ago
@TELUSsupport When Alberta leaves Canada, can we open up phone competition? The retards at Telus use Guatemala 🇬🇹 for customer service for Albertans. What a joke.
jo (@jo38715302) reported 17 minutes ago
@CoryBMorgan Have any of the employees of Bell or Telus been fired yet as you can’t understand a freaken word of what they are saying to you when you need customer service? I don’t need to speak to Mary Simon as I don’t need to speak to the CEO of Air Canada. We need to choose our battles.
Emmanuel Richie (@emmanuel_r90) reported 19 minutes ago
@Officialhumbl1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together