Telus

Telus Outage Report in Concord, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Concord, Ontario 01/14/2026 13:25

January 14: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Concord, Ontario

The most recent Telus outage reports came from the following cities: Toronto, North York, Woodbridge and Markham.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaNorth York Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • tanvir_z64 Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • RebecaMacKinnon Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • tracylyn44 Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

  • debbyhenry Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

  • kevineproulx Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • mgamble Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • lauramcgrathh Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • anetto Annette McKinnon (@anetto) reported from Toronto, Ontario

    @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

  • RjSabotaged_Me Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • jalaras Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • sasha_cresswell 🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • ShaziGoalie ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • GSawision George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • ugwumCee - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterRandomz Rex (@MasterRandomz) reported

    Curious. Do you or family have cable these days? Like a cable service, Telus, xfinity, Comcast. Whatever it is. I honestly only know like 2 people who have cable. So curious who is a cable sub or alternative. Do you have cable?

  • BethTrio BethRuston (@BethTrio) reported

    @TELUS @TELUSsupport again having lack of service in the Amherstburg area. When there are storms we have issues with coverage. Please look into these towers. Something needs fixing.

  • love_Aquarius13 gb🇨🇦 (@love_Aquarius13) reported

    @TELUSsupport we live 30 K north of Kamloops on Yellowhead Highway 5. We are halfway between Barriere & Kamloops. Cellular service for phone & hub is erratic & unreliable everyday. This has gone on for many months - calls to Telus do not improve service.

  • MeToddScott Todd Scott (@MeToddScott) reported

    @sweetaboutmi the other options I'm looking at are like $50 bucks when Koodo and Telus used to have a monthly cap of $120 that wouldn't be bad.... but close to 200 is way too much for two weeks

  • Mindtaker_ Sentient Amalgamation of Shapes (@Mindtaker_) reported

    My claim that @telus lied is simple, called & requested support since my kid couldn't do his online schooling with the connection was told there was no solutions. The literal week before Starlinks arrive they show up and fix the internet with products they had for YEARS.

  • o_Spitfire_o Spitfire (@o_Spitfire_o) reported

    @TELUS Please fix your dogshit internet and stop throttling it for 3hrs everyday

  • heldogit noone (@heldogit) reported

    telus protection is a ******* joke. "you're covered, but we need a 400 dollar **** you fee upfront before we do anything" with the 15 a month plus the 400 dollar fee i could buy a whole new ******* phone. **** you @TELUSsupport after 10 years I'm ******* done with your bull ****.

  • FatnsasyLuanne Luanne L Schick (@FatnsasyLuanne) reported

    @Cl1Richard #TrudeauDictatorshipMustGo TELUS! KEEPS RASING THE DAMN RATES!

  • Lotus17Em Em (@Lotus17Em) reported

    @Amu3188 @TELUSsupport I'd like to know how this turned out. Had to drive over to make sure my parents were ok as their phone service has been down since Friday. Telus never showed up for a scheduled appointment. If there is a charge I'll switch them back to Shaw.

  • Bobby09309034 Bobby (@Bobby09309034) reported

    Do not. I repeat do not order @TELUS internet. I made 4 appointments was promised a better price for my trouble and now they’re refusing to honour that. But don’t worry they’ll let you be on hold for 2 hours while they jerk you around… #alberta #internet #provider