Telus Outage Report in Concord, Ontario
Why is my Telus service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Concord, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Telus
Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Concord, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 7 days ago |
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Internet | 11 days ago |
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Phone | 11 days ago |
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Internet | 16 days ago |
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Total Blackout | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Debra Henry (@debbyhenry) reported from Toronto, OntarioDisappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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Matthew (@jmwensley) reported from Toronto, OntarioEveryone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario@nspector4 Time to shut down Telus before it gets Canada shut!
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- (@ugwumCee) reported from Toronto, OntarioEvery time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Michael Nugent (@michaelnugent) reported from Toronto, OntarioOh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Matthew Gamble (@mgamble) reported from Toronto, Ontario@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chantal Ireland (@chantalireland) reported@1loriking That’s why we haven’t cancelled, all the others bought their use of the Telus tower that they took down to renovate a mall. I can’t even call 911 in my living room. Ten blocks from the hospital in our capital city. Neighbours on different providers are the same. @TELUSsupport
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Kirbie Lizzie (@kirbiebaxter) reportedDid you see this @telus? You may have a seriously bat **** ******* crazy person working for you. Just saying.
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tobias c. van Veen | samsaric simulation parody 🔊 (@fugitivephilo) reportedIt's now been 24 hours since requesting a callback from @TELUSsupport . No response, nothing. They text you saying to expect a call within 15 minutes. It's a pure scam. There is NO customer support at all for @TELUS.
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Jeff Matthews (@pithylittlegeek) reported@TELUSsupport -- I am a Telus user arrived in the UK and have no services, including SMS. Have not been able to get any answers on support site.
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Paul (@PaulLindy) reported@TELUSsupport Hello! I am trying to get into My Telus account but my password isn't working and the password reset email is not going to my email - please help - thanks!
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Lori King (@1loriking) reported@chantalireland @TELUSsupport I never have issues with my telus mobile, was ok with shaw cable but 5 yrs ago been crap. We were in QC and used Bell which didnt think i'd like for cable/internet but pricing ok, instead of prepicked tiers you could choose 10, 20, 30 channels and mix em up 1 a month, was great!
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Chantal Ireland (@chantalireland) reported@1loriking @TELUSsupport Amazing. Great job responding to praise but not request from 13 year customer. I have starlink and used it sailing to Alaska, our Telus phones worked better in actual middle of remote channels than they do in our capital city.
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Jules Sherred-He/Him - geekyjules@mstdn.ca (@GeekyJules) reportedAnd even if I wanted to subject myself to ****** Telus service again, I can't cos my house is only wired for what was once called Cable cos when this house was renovated, Telus wouldn't come to add service without charging a king's ransom I HATE THIS THANKS
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$cavenger | 20%er (@feswickd) reportedAnother @TELUS internet outage. Second one this week - kills my ability to WFH. @Shawhelp got any good deals? @TELUSsupport
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#Overeducated😺🇨🇦 (@cary03515234) reported@Telus @TELUSsupport I guess since I have lots of time because Telus has left me on hold. I’ll elaborate about how they treat their customers. /1