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Telus

Telus outages and service status in Concord, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Markham.

CityProblem TypeReport Time
Toronto Wi-fi 12 days ago
Toronto county Internet 16 days ago
Markham Phone 21 days ago
Toronto county Internet 25 days ago
Toronto Internet 26 days ago
Toronto Internet 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • Vipin39027196
    Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • kevineproulx
    Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • KenEngelhart
    Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • Willem_Michael
    Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • peterdimov
    Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • samkj27
    Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • lauramcgrathh
    Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • ugwumCee
    - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • GSawision
    George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ZiCu1952
    An X-istentialist Reformicon Russian T-Rex Bot (@ZiCu1952) reported

    @TELUSsupport This morning I received a call through Telus Mobility labelled Potential Fraud. Out of curiosity, I answered it. The problem Telus, or whoever screens calls, has is that the caller was Rebel News. It was not fraudulent;shocked by this treatment of Rebel News.

  • MayneOnMars
    trade•ish. (@MayneOnMars) reported

    accidentally paid my phone bill twice. 🙄 watch TELUS act like they’re processing a mortgage application just to give me my own money back. I’m already dreading tomorrow’s customer care call.

  • it_dingdong
    CEO | Creator Protocol Group & Protocole Créateul (@it_dingdong) reported

    How @telus Supports Human Trafficking. When local law enforcement fails, syndicates rely on corporate telecom bureaucracy to keep their extortion nodes online. @TELUS and @TELUSsupport are currently harboring active human trafficking and extortion infrastructure on their network. My corporation served them a formal Legal Hold. They ignored it.

  • TheRiversEdgeAB
    Rivers Edge (@TheRiversEdgeAB) reported

    @trukkie_don Well - We Get What We Pay For Hopefully... And Telus Is A BAD Buy

  • cdnsorryeh
    Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported

    @canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2

  • VanIsleInvestor
    Vancouver Island Guy 🌊 (@VanIsleInvestor) reported

    Telus new customers...doesn't look like they want any? A great @telus story of poor customer service and possibly why their stock continues to languish. I was looking at opening a $T Telus fibre Internet account and seeing what the prices/speeds were for comparison to Rogers. On the website it says they are open to 6:30pm pacific and no one is available to talk to me today but get this... Nobody is available ALL DAY Friday to talk to me and the earliest is 1:30pm on Saturday. If you wonder why the stock is down...

  • Zecco9999
    TIPOE (@Zecco9999) reported

    @VanIsleInvestor @TELUS @TELUSsupport No its deplorable! My point is when there are 1 or 2 alternatives and neither pick up the slack,rhats the way the world is going. Normally an upstart would emerge to fix that lack of customer service but red tape et al ruin that.

  • CheleNik
    n (@CheleNik) reported

    @VanIsleInvestor @TELUS When I called @TELUSsupport to help fix my. Optik tv issue they said leave a number and we'll call you back and then the hung up before I could leave a number for the 2nd time.

  • mikemoore0057
    michaelm (@mikemoore0057) reported

    Re. land line, I need to hang onto the phone number as it's registered everywhere and a PITA to change. Anyway, I too was paying a high monthly so I told Telus I was considering dumping it and they gave me a loyalty rate of $2.50 per month. They must do this to pretend they still have a customer base. And yes, porting to VOIP is something I was considering as I already have a couple of numbers.

  • napoleon21st
    Cyberpunk Sense 👑 (@napoleon21st) reported

    Tldr here for $AMPG is that Telus $T.TO allocated 66b to upgrade the network in Canada and in the same time $AMPG gained approval for the equipment that can be used which matches the description. The 2 companies already have a commercial relationship to supply such O RAN radios. Sounds highly likely to me and would result in an instant rerate for $AMPG