Telus

Telus Outage Report in Concord, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Concord, Ontario 11/19/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Concord, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Markham, North York, Scarborough, Concord, Maple and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaMarkham Internet
CanadaNorth York Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • fslalani Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • Vipin39027196 Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

  • BanaagAlex Da Man From Manila (@BanaagAlex) reported from King, Ontario

    What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mister_Ashmore Jason Ashmore (@Mister_Ashmore) reported

    @JasonNixonAB You might want to make sure that these boots on the grounds can actually get cell service. Perhaps you could partner with Telus to make that happen.

  • sonnycaron sonny caron (@sonnycaron) reported

    @TELUS @TELUSsupport no help here ? Just f the little guy ?

  • alisonborealis alison - 30s with comorbidities (@alisonborealis) reported

    @MichelletypoQ Yeah, that's what I have. I kinda just want to replace it. Telus doesn't have them any more, though, so I'm going to look at the link you shared. (the back plate on mine is coming off and I think it's led to power connection issues...)

  • sonnycaron sonny caron (@sonnycaron) reported

    @TELUSsupport @TELUS worst service in my lifetime !! Never been so stressed out !! And all because u contacted me ! So sickening !

  • sonnycaron sonny caron (@sonnycaron) reported

    @TELUS @TELUSsupport was with u guys 10+ years and u guys call me telling me how u miss me u want me back !!! 4 plus hours on the phone trying to hook up a cell phone this morning .......... unreal how u treat the people that keep your business going

  • _ainasuraya Aina Suraya (@_ainasuraya) reported

    Can someone tell me where can i find hair dye gree color yg halal or telus air .. i jumpa satu kt shopee and it doesn't work at all even after bleach

  • 2poor4vancity ... (@2poor4vancity) reported

    Hey @TELUS @TELUSsupport Your customer service is beyond horrid. Where is your web chat assistance? and thanks for having me going through 30 prompts before I can speak to an agent! P.s your hardwired TV box loses signal every 20 secs. POS

  • danycaliforniaa daniela. ✞ (@danycaliforniaa) reported

    @brenlydia Right?! I can kinda understand the bell centre but... I never paid that price at Telus...🙃

  • truckn Stephen F (@truckn) reported from Brandon, Manitoba

    @patriotcanuck65 Lots of folks have overages for roaming errors, I've never heard of anybody that wasn't reimbursed after disputing it including myself. I suspect there's more to that story than meets the eye. I don't work for Telus. My experience is Best in coverage Best in customer service.

  • prrdistrict Peace River Regional District (@prrdistrict) reported

    The PRRD is experiencing trouble with its telephone lines, as callers are getting a busy signal when they dial our offices. We're working with TELUS to fix the problem and we hope to have it resolved ASAP. We apologize for the inconvenience.