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Telus outages and service status in North York, Ontario

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Full Outage Map
  • Telus generated 3 outage signals in the last 24 hours around North York, including 3 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • The most recent signal from this area was received May 25, 5:48 PM EDT.
  • 55% Phone (55%)
  • 18% Internet (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, and Scarborough.

CityProblem TypeReport Time
Toronto Phone 3 hours ago
Toronto Wi-fi 5 hours ago
Toronto Total Blackout 13 hours ago
Toronto Phone 1 day ago
Toronto county Phone 4 days ago
Toronto county Internet 6 days ago

Nearby cities with recent reports

Toronto

4 recent signals

3 hours ago
Toronto county

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • ACJamieFox
    Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • jalaras
    Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • nonaammees
    nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • shapsy01
    Vanessa 🇺🇦 (@shapsy01) reported from Toronto, Ontario

    Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

  • sasha_cresswell
    🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • StephenPunwasi
    Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • brxvnd
    Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • tanvir_z64
    Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • tdotjay
    Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • ShaziGoalie
    ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • mgamble
    Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • shurmanator
    ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • RjSabotaged_Me
    Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • Hunnie2B
    HotPeppa (@Hunnie2B) reported from Toronto, Ontario

    Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

  • lauramcgrathh
    Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbaraDoduk
    B Love | B Doduk (@BarbaraDoduk) reported

    @jodyvance @TELUS Telus box stopped working for my nearly 80 year old mom. She called them to fix it. They told her it was her remote for her TV. Then told her it was her TV. Then dropped off a “free security camera” for her trouble and neglected to tell her they signed her up on a monthly plan - none of which she asked for. Finally I went out to the house (this was during Christmas literally) and tried to get everything working but it was clearly their box not booting. So she asked them to come to the house and fix it. Dec 30 they two techs came. Made everything finally work - by replacing the box! Then charged my mom $400 for their visit. I checked her invoice, told her to send the camera back and cancel their security scam on an elderly woman and demand they refund the $400. They then charged her for the camera saying it was not returned. Finally after many months of fighting they “found the camera” and reversed that nearly $200 charge, but I do not think they ever fully refunded other the $400 for them to replace a fricking cable box. I think in the end she gave up after they gave her back some of it. Telus Robbery!

  • t_renna85780
    RennaT (@t_renna85780) reported

    @Starlink Honestly people sit and ***** about the price over and over, your welcome to go back to garbage internet through telus or Roger's.

  • kittybunbun4
    Kathy Steffich Wells (@kittybunbun4) reported

    @jodyvance @TELUS I hate Telus, they are just the worst in customer service or lack of it. I am with Rodgers and they are great.

  • Mis_Nim
    Nikki 🇨🇦 (@Mis_Nim) reported

    @itsmeNoahD @TELUS @TELUSsupport Oh I would lift the roof They're a horrendous company and I will tell everyone I know to never do business with them

  • RealityoftheSit
    Canadian Sledge Hammer (@RealityoftheSit) reported

    @MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot

  • SomersYYJ
    Adrian Somers (@SomersYYJ) reported

    @TELUS Poor wifi performance. Speed tests not equating to advertised performance, glitching for even direct ethernet connection.

  • adamhenrycfp
    Adam Henry, CFP (@adamhenrycfp) reported

    Things are expensive right now. An easy way to save some money is switching your phone plan to Public Mobile. It runs on the Telus network, so service feels the exact same. My wife and I made the switch a couple months ago. Took 10 minutes. Saving literally $120/month.

  • lkn4chnge
    Bill Tansey (@lkn4chnge) reported

    @jodyvance @TELUS Telus is the worst, And I’m sure this lady has spent hrs on the phone with tech support, but theyre in Siri lanka and don’t speak so good. The reboot is unplug your modem and wait as minute, never works, I gave up, more should

  • bgftgy31
    BGFTGY 🍎 (@bgftgy31) reported

    @TELUSsupport what a great company. When I cancelled 2.5 months ago I requested a final bill to be sent. Today received a call from a credit bureau from Telus. Like wtf

  • JMedd19
    Julian Medd (@JMedd19) reported

    The worst experience imaginable getting your services set up and running. Cancelled the service as soon as it got setup. Thanks for wasting our time. @TELUS @TELUSsupport