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Telus

Telus Outage Report in North York, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

CityProblem TypeReport Time
Toronto Internet 3 days ago
Toronto Internet 8 days ago
Toronto Phone 8 days ago
Toronto Internet 13 days ago
Toronto Total Blackout 15 days ago
Toronto Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

  • Innanenights
    Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. Whatโ€™s happening @TELUSsupport ?

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • andreaLG
    Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • TheSlowBurn
    CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • StregaNessa
    bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice ๐Ÿฅฒ

  • Miss_Angel_Baby
    Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • ryanali23
    Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • KenEngelhart
    Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesnโ€™t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • fuckdemmkids
    Ed ๐Ÿƒ (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • TanashaNality
    miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but itโ€™s just pure access codes, Telus offers and people Iโ€™ve let down. WhatsApp is the life for me

  • nonaammees
    nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • peterdimov
    Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • brxvnd
    Brit Alexandria ๐ŸŒท (@brxvnd) reported from Toronto, Ontario

    Worst ๐Ÿ‘๐Ÿผ customer ๐Ÿ‘๐Ÿผ service ๐Ÿ‘๐Ÿผ EVER ๐Ÿ‘๐Ÿผ @TELUS #TelusTakesTheCake smh!

  • AlsoKnownAs_AA
    Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • lilithebowman
    Lilithe ๐Ÿฐ ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿค’ (๐“ข๐“ธ๐“ฏ๐“ฝ๐“ท๐“ฎ๐“ผ๐“ผ Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • StephenPunwasi
    Stephen Punwasi ๐ŸŒ‹ ๐Ÿš€ (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • TheLifeOfNadia
    Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS Itโ€™s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • bakerofbytes
    Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? Itโ€™s been like this for a week and no solution seems to work.

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • DjMalik8013
    DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • typical_susan
    SusanT (@typical_susan) reported

    @TELUSsupport I'm not interested in a pre-owned phone. I'll be switching cell phone carriers since Telus has no interest in charging customers ethical rates or providing decent customer service.

  • TinaYu00
    ๆ‹›่ดข้ฑผ (@TinaYu00) reported

    Today is terrible because I have a meeting and there is a Telus outage at that time. I can't use MAP to navigate and I can't contact my client to let them know what has happened, so I will be late. Yes, I was almost 35 minutes late.#telusdown

  • reithd
    Duncan Reith (@reithd) reported

    @TELUS My wife has been on the phone with your representatives for ovet 30 minutes to arrange a simple service call for our alarm system. This is a simple request and your team is making it incredibly frustrating and time consuming.

  • WhoTrollsTrolls
    He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @TELUS @CEMonthCanada **** you I'm keeping my old phone when my contract is up now, I'm not spending this much money to rent a phone while you charge credit card fees on top of that. *** Telus, you're going to lose a customer and I will remind you daily how ****** you are.

  • lecarey95
    Levi Carey (@lecarey95) reported

    Maybe itโ€™s @TELUS but someone has got to fix this

  • cannarelief420
    Canna Relief (TM) (@cannarelief420) reported

    Hey @TELUS @TELUSsupport your website is so complicated and there is nowhere to ask to speak to someone who is not a robot. People are the heart of every business. There should at least be an option for a callback. #customerservice #fail

  • darkmoodie
    Rage Against UCP (@darkmoodie) reported

    @TELUS so we pay a ridiculous amount for NHL Centre Ice and the games are being shown on a feed from 1990? What absolute garbage. Last night. Tonight. Fix it or I will be getting a refund. #bushleague

  • movassat
    Mohammad Movassat (@movassat) reported

    @TELUS Is this going to be extended? The internet is still shutdown and I am using this help to communicate with my family.

  • 1Canadian_Wolf
    Wolfman The (@1Canadian_Wolf) reported

    @TELUSsupport do you really want me to tag Telus in a Tweet at the fact that Iโ€™ve been on hold for over an hour with Support????

  • BuhlerFerris
    Ferris (@BuhlerFerris) reported

    Anyone else unable to login to their @TELUS account? Can't via the app or internet browser. @TELUSsupport