Telus Outage Report in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Wi-fi	9 hours ago
Toronto	Internet	2 days ago
Toronto	Internet	8 days ago
Toronto	Internet	12 days ago
Toronto	Phone	12 days ago
Toronto	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  Sheldon Kerzner (@sheldonbk) reported 5 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 6 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  Debra Henry (@debbyhenry) reported 6 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 7 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  - (@ugwumCee) reported 8 minutes ago from Toronto, Ontario

  Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

• 
  John N. Davis (@johnndavis) reported 9 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  Sheldon Kerzner (@sheldonbk) reported 12 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  George Sawision me. (master electrician) (@GSawision) reported 18 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Laura McGrath (@lauramcgrathh) reported 28 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 30 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

• 
  Susan (@glamourgirlca) reported 31 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  John N. Davis (@johnndavis) reported 32 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  Rishabh Sinha (@rishabh_snh) reported 44 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

• 
  Matthew (@jmwensley) reported 44 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 51 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 52 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  ShaziGoalie (@ShaziGoalie) reported 52 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  Rich Gomes (@BoomDiggyBang) reported 53 minutes ago from Toronto, Ontario

  @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

• 
  Matthew Gamble (@mgamble) reported 55 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Michael Nugent (@michaelnugent) reported 57 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WhosAGoodBoy (@TweetyThings1) reported 58 seconds ago

  @shawhelp Just had the worst customer service experience in your #Kelowna #OrchardParkMall store Just trying to update the credit card on my account You made it so hard to change a credit card on Shaw Mobile (which should be free) we're going to @Telus

• 
  ‏ً (@not__rin1) reported 2 minutes ago

  @Clay_Pruitt @ralphrgp @DestinyBulletn Yeah idk what he’s talking about man I downloaded all of final fantasy 15 in like 15-20 minutes this update took me around the same and I have only Telus wifi I think it’s like 150 down and 40 up

• 
  Diana Clark (@bijboutique) reported 4 minutes ago

  @PublicMobile any chance of getting some GOOD customer service? Your robots are not helping and there’s no phone number to speak to. @TELUS @TELUSsupport ARE NO HELP.

• 
  Joško (@zadnja_linija) reported 4 minutes ago

  @ARichLifeAu Lucky they turned down that $9.50 offer from Telus in May.

• 
  Paul Sequeira (@vanquish1969) reported 6 minutes ago

  @TELUS @SamsungMobile So why does my phone warranty (ends April 2023) not cover a "known issue" with the cracked screen at the fold, on a Z Flip 3 5G? And you still want to charge $400 as a service fee?...Pretty sure that's called "misrepresentation". Can you explain? 🤔

• 
  Steph (@Stephy_72) reported 6 minutes ago

  @TELUS WORST cx experience with Andrew T, from cx RETENTION & LOYALTY in wireless. Wouldn’t listen nor help. Lucky for me, I called again hours later and got a excellent Rep, who knew how to retain business

• 
  Donna_Carrick (@Donna_Carrick) reported 8 minutes ago

  @RogersHelps I won't call again, why would I put myself through that? The call was not fully resolved before I gave up and hung up over three hrs in. Next time I need help, I'll walk into a Telus store.

• 
  Dusty Nova (@svendsen1229) reported 10 minutes ago

  So, for no interst at all, Telus inflated their asset sheet by not $.04 to $0.06 per early paying customer, they inflated their asset sheet by $100 to $100000 per early paying customer.

• 
  Arsh Vora (@ArshVora11) reported 12 minutes ago

  @TELUS Common serious it has been almost 20 days and you guys have still not resolved this issue, The tech guys are calling us and telling us that they can’t come because of cold, can someone please take this seriously and disconnect my services, I don’t need this anymore.

• 
  Dont look at me (@Dairy__queef) reported 14 minutes ago

  Love that I have to email @TELUSint @TELUS @TELUSsupport payroll every day to attempt to get some kind of help on getting my W2 since no one wants to answer my calls, and payroll wont email me back what a good company!