Telus Outage Report in North York, Ontario
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The latest reports from users having issues in North York come from postal codes M2N and M3N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in North York, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near North York, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Thornhill, Scarborough and Maple.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Michael Nugent (@michaelnugent) reported from Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Farrukh Lalani (@fslalani) reported from Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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RG for Life (@loganryan44) reported from Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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otty (@OtarineMusic) reported from Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Vipin (@Vipin39027196) reported from Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Carol Brooks (@ttctaker) reported from Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Matthew (@jmwensley) reported from Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Jon Areias (@JonAreias) reported from Richmond Hill, Ontario
@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
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Rick Barnes (@queerthoughts) reported from Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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John N. Davis (@johnndavis) reported from Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Jessica (@Jessica00469341) reported from Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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james (@james82603504) reported
@AskPlayStation 2nd ps5 sleep mode issue. When I got my ps5 I noticed that my cable tv was skipping and freezing. Coincidence? No. I even switched from Shaw to Telus (cable provider Canada)not having connected the two yet. Day one the same problem. Continued->
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T A R O 💜 (@taryntaro) reported
@TELUSsupport I have service again now. But at the time of my first tweet I did restart my device and still didn’t have service and same with 3 other people with me who are all on Telus network as well. And that lasted for about an hour at least
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pepesilvia (@pepesil20310597) reported
@TELUS your service people were 2.5 hours late to set up my home service. Weren’t even able to set it up because the fibre line you ran was faulty… great company
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dr. order hate account (@akitavirus) reported
so ******* pissed with telus rn because my girlfriend and i have been having problems streaming over discord for like a week now and tonight i discover they've been doing jack **** about a cut cable here in edmonton for like that entire time
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D (@topsecrettoms) reported
@Patricia_Ann_E @SkipIsChris Yes. ******* annoying. On cell and house number . Going to cancel house number soon. If Telus not step up ,
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dr. order hate account (@akitavirus) reported
i'm with shaw but she's with telus so she's getting nasty ******* lag which afaik as a result of the outage here
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Shae (@ItzBahh) reported
@OUTL4Wofficial Yeah Shaw is terrible I switched to Telus 1gb up and down never going back to Shaw haha
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la brebis galeuse (@jullyauau) reported
i'll never buy another phone with @TELUS again! 1 week waiting a tracking number and nothing yet!! their support just say "call us", i bought it on line, i dont want to call anyone! terrible support @TELUSsupport! i dont even have an estimated shipping date. I totally regret it😭
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VST7 (@Vestor7) reported
@AlexDelarge6553 $MJLB HANDS DOWN... Mark this Post, will become a NAS Stock within 18 months. Once they get Certification @ anytime now, it's off to the Races. Partnership's with 2 NAS Stocks Telus/$TU & Iridium Satellite/$IRDM Takes $MJLB Global $MJLB The ONLY Public ELD Fleet Tracking Company
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Andrea Huncar CBC (@andreahuncar) reported
@TELUSsupport hi Telus I have been on hold for over an hour looking for technical support