Telus outages and service status in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto county	Wi-fi	19 hours ago
Toronto	Phone	2 days ago
Toronto	Total Blackout	3 days ago
Toronto	E-mail	5 days ago
Toronto	Internet	6 days ago
Toronto	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  Josh Millican (@Josh_NPH) reported 33 seconds ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 43 seconds ago from Toronto, Ontario

  Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

• 
  Sheldon Kerzner (@sheldonbk) reported 1 minute ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Kiran Varughese (@kiranjoyv) reported 6 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Olivia H. ☆ (@oliviahlho) reported 7 minutes ago from Centennial Park, Ontario

  Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 17 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Peter Muscat (@Peter_Muscat) reported 20 minutes ago from Toronto, Ontario

  Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

• 
  RyanCartier (@RyanCartiers) reported 21 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Rick Barnes (@queerthoughts) reported 22 minutes ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  John N. Davis (@johnndavis) reported 25 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  miss mamas (@TanashaNality) reported 28 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  Kevin Edward Proulx (@kevineproulx) reported 33 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  Vipin (@Vipin39027196) reported 34 minutes ago from Toronto, Ontario

  @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

• 
  Garrick The DJ (@GarrickTheDJ) reported 34 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  Garrick The DJ (@GarrickTheDJ) reported 34 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  Carol Brooks (@ttctaker) reported 41 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

• 
  nonaammees (@nonaammees) reported 44 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 48 minutes ago from Toronto, Ontario

  UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 53 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Todger Strunk (@WaxEBuildup) reported 53 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WestSideSteve (@west_sidesteve) reported 3 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $40 for my Telus plan. You’re a bad negotiator.

• 
  🏴‍☠️ Jag Julio Rico Suave Jay Pai (@JulioRicoSuave) reported 4 minutes ago

  @MelissaLMRogers @TELUSsupport Telus is garbage

• 
  TELUS Support (@TELUSsupport) reported 11 minutes ago

  @MedHatCrew1 Our apologies for the disruption, are you still experiencing issues with your TELUS services?

• 
  Joao Montreal (@JoaoMontreal) reported 15 minutes ago

  @MelissaLMRogers @TELUSsupport And if you need support BILL issues (a lot of errors), they send you to some country in Africa if you speak french, where the people doenst have experience to solve your problem. SHAME YOU TELUS!!!!

• 
  JKSchooledO'Connor (@TKrayt) reported 20 minutes ago

  @TELUSsupport I can't seem to contact anyone about an issue I have with a charge coming from an account that shouldn't be used. Telus has been charging me roughly $80 a month for 18 months and I have no idea why and can't seem to talk to a real human. Please reach out.

• 
  Felix (@GlobalismSucks) reported 21 minutes ago

  @MelissaLMRogers @TELUSsupport And yet Telus stock is sucking big time ....... down 22 % this past year. 🙄

• 
  Mike Meins C.D. (@NLongbottom432) reported 24 minutes ago

  @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.

• 
  むらくも (@MurakumoTsurugi) reported 26 minutes ago

  Am I stupid and naive for being annoyed at the nimbyism here Telus' data centre will be powered by 98% renewables (hydro) and use 90% less water than traditional data centres And how are we supposed to have sovereign cloud capacity if we don't have the data centres for it

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 26 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $36 for 100gb through freedom. Left Telus when they said I owed nearly $800 though I never missed a payment . Said it was an accident on their part but the collection calls keep coming .

• 
  Graig Carlson (@GraigCarlson) reported 29 minutes ago

  @TELUS so I’m trying to upgrade to a new phone. Since my current phone has to be returned in 15 days. Apparently the new phone is on back order and no estimated date of delivery. Customer service is basically that’s too bad. No other options. Really? That’s it?