Telus outages and service status in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Scarborough, Toronto, and Purpleville.

City	Problem Type	Report Time
Richmond Hill	Phone	13 hours ago
Scarborough	Phone	6 days ago
Toronto	Internet	8 days ago
Toronto	Wi-fi	10 days ago
Toronto	Internet	12 days ago
Toronto	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  Josh Millican (@Josh_NPH) reported 1 minute ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 2 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

• 
  Jon Areias (@JonAreias) reported 3 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Susan (@glamourgirlca) reported 8 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 14 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

• 
  Vipin (@Vipin39027196) reported 17 minutes ago from Toronto, Ontario

  @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 24 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Vanessa 🇺🇦 (@shapsy01) reported 25 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  Kelly Harris (@KellyPMHarris) reported 32 minutes ago from Toronto, Ontario

  Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

• 
  RyanCartier (@RyanCartiers) reported 36 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Garrick The DJ (@GarrickTheDJ) reported 41 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  ⚪️⚫️ (@MonicaLauriola) reported 41 minutes ago from Toronto, Ontario

  I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

• 
  Rishabh Sinha (@rishabh_snh) reported 42 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

• 
  Spooky Beca (@RebecaMacKinnon) reported 43 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  Dan Levy (@TheDanLevy) reported 43 minutes ago from Toronto, Ontario

  @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 49 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  nonaammees (@nonaammees) reported 49 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Annette McKinnon (@anetto) reported 51 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

• 
  Joe Pizzoferrato (@JoePizzoferrato) reported 52 minutes ago from Toronto, Ontario

  @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

• 
  Ed 🍃 (@fuckdemmkids) reported 56 minutes ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Indiana Jones (@nuocmami28) reported 5 minutes ago

  @TELUS why doesn’t your service actually work and why is it that when I have a problem I am talking to someone from a different country who doesn’t seem to know what’s going on 99% of the time?

• 
  Maᴙty\\\ (@MartyMajestic11) reported 6 minutes ago

  @BlondeBigot11 Ahh man. This is stressful I know. We're living week to week, using the foodbank, moved to lower rent appt. I have debt collectors calling me almost daily, chequing account in overdraft. Telus bill over 1k, lol. Positive thing is new job comming soon. Hang in there. Find positive

• 
  Shelley Machon (@shelleymachon) reported 6 minutes ago

  Telus Internet has no customer support. On hold for over 2 hours. Placed a callback and it disconnected. Time to go to Starlink

• 
  ✨🐲Sakku Tatsainyo 🐲✨ (@Eeve2espeon) reported 11 minutes ago

  If Telus actually was doing an iPhone air deal for my number, I’d take it if the data plan wasn’t stupid I don’t need 250GBs a month 💀 The 90GB plan I already have is too much anyway, 15GB would be fine for me

• 
  Marc O. Chouinard (@mochouinard) reported 12 minutes ago

  @TELUS I'm TIRED OF YOUR MARKETING CALLS !!! Do you guys even listen to what they do ??? They call you and don't let you pickup and they cancel the call ! OR the time the agent decide to remain and I could pickup, and I told them I am not interested, they just HANG UP ! No Thanks you or "I hope we can serve you better next time.." ! No ! Hangup to your face !!! And you guys wonder why Telus public opinion is dropping fast !!!

• 
  Nichole Foot (@nikkyhertz) reported 12 minutes ago

  @TELUS @TELUSsupport is your service down in all of SE Alberta? Hard to run a business & live rural when there’s no cell service

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 13 minutes ago

  @TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.

• 
  Alan (@Alan13105453) reported 15 minutes ago

  @TELUSsupport Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) that accepted my Telus SIM card after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

• 
  HeyItsCherry (@HeyItsCherrry) reported 16 minutes ago

  @jaimepern You'll get better internet with Telus... but their customer service is pretty dogshit - slightly worse than Rogers/Shaw. Call Rogers, tell them you're a telus customer and ask what they'll offer you to switch. Take that, call Telus - leverage it for a great deal.

• 
  Granny Agnus Smith (@TigerKenny2) reported 18 minutes ago

  @TELUS why are your phones not working