Telus

Telus Outage Report in North York, Ontario

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The latest reports from users having issues in North York come from postal codes M2J and M3N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North York, Ontario 12/26/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, North York, Woodbridge, Markham and Scarborough.

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City Problem Type Report Time
CanadaToronto Internet
CanadaNorth York Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

  • kierstynpare KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • tracylyn44 Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

  • ugwumCee - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • sasha_cresswell 🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario

    @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

  • anetto Annette McKinnon (@anetto) reported from Toronto, Ontario

    @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

  • Mara__Raquel ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • jalaras Jose Alaras (@jalaras) reported from Markham, Ontario

    @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • RjSabotaged_Me Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

  • kevineproulx Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • tanvir_z64 Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • YouMotorcycle YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • RebecaMacKinnon Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • samkj27 Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • tdotjay Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RockenRoller123 RockinRonnie (@RockenRoller123) reported

    @steeletalk @heybabbl Well you will be responsible for installing it yourself, Telus and Shaw will still own the network so they will service that but anything else is on you contacting the provider having send out new equipment, I’ve seen instances where it’s a few weeks with no internet.

  • Geekomak Mike (@Geekomak) reported

    @PeterVogel @TELUSsupport It’s bad in my area too! Can’t use my phone. Constant dropped calls and no data. Telus needs more cell towers!

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Well, I guess it's adios, @TELUSsupport. Promised me 2 days ago I'd get a call back and resolution within 24 hours, and it's now been 50 hours. Dunno how on earth you keep customers with terrible service like this. I hope @TELUS corporate sees this cause, we are done.

  • adrianchamber Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported

    @TELUSsupport Pretty pathetic 'support' Telus.

  • richyg84 Richy Garcia 🎮 (@richyg84) reported

    @brittca Talking to myself and thinking out loud, I would still go for the cheaper bill. It sucks that they want to stack another two years on your existing contract but a cheaper bill with Telus is better (they 'spensive, I prefer Fido).

  • Nikorp NiKO Malp (@Nikorp) reported

    Know what sucks? When your Telus internet bill goes up $60, so you boot up the My Telus app to slash/reduce the tv channels you get to save money, but your previously mentioned expensive internet keeps dropping like always and you keep getting error messages and change nothing.

  • masconcable Mascon (@masconcable) reported

    @TylerJRHarper @TELUS Apologies for the delayed response. We're currently in the process of updating and enhancing our Mascon Social Media pages. We've just followed your account, if you're still experiencing technical issues, please send a DM and we'll have a Care Rep contact you asap.

  • bigrock3 Russ Kinnee (@bigrock3) reported

    @ExtraLars @TELUS @TELUSsupport You could try their virtual assistant that they infuriates you for 10 minutes while you figure out how to get a live person. Then wait for another hour or so online for an agent to be available. I guess they only have 1 agent that handles all their customer service….

  • maxschirm Maximilien Schirm (@maxschirm) reported

    @MikhailKlassen @TELUS Yeah, but don’t they charge for that service??

  • t88415213 Tracey Taylor (@t88415213) reported

    @Kim26664026 @TELUS My husband just spent 35 minutes on hold with Telus customer support only to have them hang up #TELUSsucks