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Telus

Telus Outage Report in North York, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

CityProblem TypeReport Time
Toronto Internet 4 days ago
Toronto Internet 8 days ago
Toronto Phone 9 days ago
Toronto Internet 13 days ago
Toronto Total Blackout 16 days ago
Toronto Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

  • OtarineMusic
    otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

  • JonAreias
    Jon Areias (@JonAreias) reported from Richmond Hill, Ontario

    @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • Mayssia
    Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • Jessica00469341
    Jessica (@Jessica00469341) reported from Toronto, Ontario

    @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

  • 369ix
    Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario

    @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • queerthoughts
    Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • fslalani
    Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • loganryan44
    RG for Life (@loganryan44) reported from Toronto, Ontario

    I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • ttctaker
    Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

  • DebRagogna
    Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • Vipin39027196
    Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • John786717632
    cape (@John786717632) reported

    @TELUS The worst company and service ever. I tried to switch my internet and tv services to Telus they show up and don’t even have fiber run to my house. They had my front yard dug up for 1 1/2 years. They have a technician waste half my day and can’t even give me services

  • CaribbeanBreez_
    CaribbeanBreeze (@CaribbeanBreez_) reported

    @WhittyPics @reneritchie Same issue occurred with CDMA networks over a decade ago - Verizon and Sprint in the USA, ClearNet (became Telus), and Bell here in Canada. Nobody cared back then no complaints then.

  • PaulEAndrews
    Paul Andrews (@PaulEAndrews) reported

    @TamaraVineberg @Bell I don't think they care! I tried reaching out to @TELUS for my parents. They offered $5 discount on basic $80 plan. So two phones, $150/month for phone service is a bit much for seniors on fixed incomes. And $80 a month is a little outrageous for anyone to pay IMO.

  • RueNahcMohr
    Rue Mohr (@RueNahcMohr) reported

    I think this explains the sudden uptick in junk mail. The login credentials for my account to sign up for a doctor was sold to Telus, who would have 'shared' the information. GRRRRR. @TELUSsupport I can sue you for selling my information right?

  • MirzaZafar321
    Mirza Zafar Mehmood (@MirzaZafar321) reported

    @TELUS Don't believe any deal from Telus. guy came to my door. I took home & cell phone package. service is bad and monthly bill is much higher than premised. Called 15 times, my issues is not fixed. Telus loyalty guy Peter told me don't trust on door knocking guys from Telus.

  • sssssshyone
    Sssssshyone (@sssssshyone) reported

    @TELUSsupport advice PLEASE. I've got a home phone line ripping off the side of my house, dangling lower & lower. Who at TELUS should I be talking to, and can you help me out with some contact info? Tried calling the general contact line, never get anywhere.

  • JJTwyford
    Justin Twyford (@JJTwyford) reported

    @TELUSsupport It was right. I called back and WASTED over an hour trying to get my order released. Now my order is delayed. Worst experience in my 20+ years with @TELUS and seriously had me considering options.

  • FunkybunchesOO
    Mark Johnson (@FunkybunchesOO) reported

    @TELUSsupport The Telus tech who went to add internet to another unit in my building unplugged mine. And then a week later Telus after I complained finally sent a different tech to the fix it. Stop hiring contractors who don't GAF.

  • John786717632
    cape (@John786717632) reported

    @TELUSsupport The worst company and service ever. I tried to switch my internet and tv services to Telus they show up and don’t even have fiber run to my house. They had my front yard dug up for 1 1/2 years. They have a technician waste half my day and can’t even give me services

  • JockCartier
    **** Cartier (@JockCartier) reported

    @GreysonKnutson @stevensandor Yeah, I'm on Telus so we've were treated to it for free for most of the time... and it mainly just seems like one big informercial for their OTT service. Nothing compelling. It was like an afterthought. Even the guide listings were terrible