Telus Outage Report in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Internet	6 days ago
Toronto	Phone	7 days ago
Toronto	Internet	11 days ago
Toronto	Total Blackout	13 days ago
Toronto	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  Todger Strunk (@WaxEBuildup) reported 6 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Kelly Harris (@KellyPMHarris) reported 7 minutes ago from Toronto, Ontario

  Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

• 
  Vanessa 🇺🇦 (@shapsy01) reported 12 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  WellWithMelo (@wellwithmelo) reported 13 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 19 minutes ago from Toronto, Ontario

  Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

• 
  Todger Strunk (@WaxEBuildup) reported 20 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  James Harbeck, still here (@sesquiotic) reported 21 minutes ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 23 minutes ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 23 minutes ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

• 
  Nadia (@TheLifeOfNadia) reported 25 minutes ago from Toronto, Ontario

  @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 31 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  RyanCartier (@RyanCartiers) reported 33 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  HotPeppa (@Hunnie2B) reported 39 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  Dan Levy (@TheDanLevy) reported 43 minutes ago from Toronto, Ontario

  @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 52 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  Modern Pundit (@sen127) reported 53 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  WTIRealist (@WTIBull) reported 53 minutes ago from Toronto, Ontario

  @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 56 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 56 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 57 minutes ago from Toronto, Ontario

  UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pmunny (@pmunny100) reported 4 minutes ago

  Want to voice my complaint about how difficult it is to unlock a phone with @Rogers. I have a phone given to me by a Rogers customer, I have their account number, but you still won't carrier unlock for me. It's anti-consumer policy. Bell and Telus make it no hassle. Be better.

• 
  Andrew Leach (@andrew_leach) reported 6 minutes ago

  @occam_r No, but we do have two telus routers in series (don't ask, they set it up) but I don't think that's the issue.

• 
  Dianne P (@Dprang) reported 7 minutes ago

  @luvmynucks @TekSavvyBuzz @Bell Telus is not much different. Each looks good when they run specials for a time, but it all goes up. Bell and Rogers compete almost too much helping the costs to rise. Hey, we have 5 G as a result. Third parties are less, but if one has a problem, the 'mother' co will act slow.

• 
  Shawn Webster (@ShawnWebster13) reported 8 minutes ago

  @luvmynucks @TekSavvyBuzz @Bell As a former Telus customer, Telus are not decent people.

• 
  Takurua (@Takurua2) reported 9 minutes ago

  @tkhereandthere @steeletalk @TELUS The problem with that feature is the number of gov & other employees working from home that use privacy settings for their numbers don’t come up on call display. I’m getting up to 4 spoofed number scam calls a day.

• 
  Susan (Niven) Black (she/her) (@SusanBlack) reported 15 minutes ago

  @steeletalk @TELUS *** about Rogers? Any help there?

• 
  Gord Bailey (@gordbailey) reported 15 minutes ago

  @steeletalk I’d ask Telus why they can’t do a better job of shutting these clowns down... surely the technology is there to blunt these calls...

• 
  BɪᴏWᴏʟғ (@The1TrueBioWolf) reported 15 minutes ago

  @VancityReynolds @Mintmobile You really want to stir the **** pot? Bring Mint to Canada where we could enjoy dependable service. Currently were stuck under the tyrannical douchebag thumbs of the CRTC and the big three, Rogers Wireless, Bell Mobility, and Telus Mobility) and it sucks bud.

• 
  Puckerglen (@puckerglen) reported 18 minutes ago

  @malcolmert @steeletalk Guy lost his ****...called Telus...unsuccessful of course.

• 
  Sopwith (@Sopwith_) reported 19 minutes ago

  @steeletalk It is inconceivable that the telcos don’t have the technology to authenticate a call. If we fined them $10,000 for every illegal call on their network the problem would be solved by tomorrow morning. The reason it isn’t is that the telcos make money on it. @TELUS