Telus Outage Report in North York, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North York, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near North York, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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RedPepper 🔜@AC.🌻🐶💣
(@PepperMuzz) reported
from
Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
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Shaun Guthrie 🇨🇦
(@LordGuthrie) reported
from
Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
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Salti
(@SamySalti) reported
from
Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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⚪️⚫️
(@MonicaLauriola) reported
from
Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Jamie Fox
(@ACJamieFox) reported
from
Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Tania gupta
(@taniagupta1307) reported
from
Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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♚ TrippWithMe 🇨🇦☯
(@TrillInToronto) reported
from
Toronto, Ontario
@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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Olivia H. ☆
(@oliviahlho) reported
from
Centennial Park, Ontario
Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kyler Kotyk
(@Kyler_K) reported
@AHockey1993 @Sportsnet Hmm i use the pc while playing and find the quality sucks but never had it buffering. Yeah 150 should be more than enough. I switched to shaw from telus since their customer service sucks and I would constantly lose wifi signal randomly.
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Ronald
(@TerrifyingWords) reported
@MarksGonePublic @potsie00 That is, or was @TELUS SOP. They escalate up another level & “we are willing to offer you…” goes up. Multiple levels, absurd reasoning, like they were reading off from a script. Finally, CRTC orders full refund. Telus’ explanation? A training issue. Mult offices & 2 provinces?
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**** Cartier
(@JockCartier) reported
@lemonspread Have you looked at Public Mobile? It's another Telus sub-brand, but I've found their prices far better. No customer service, but I've never contacted customer service other than when dropping a carrier
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ValueNotDeadYet
(@ValueNotDeadYet) reported
@BubleQe @TELUS @AssetTraveller Telus is a growthy name, question is how bad did TI get beat up on tech spending slowdown & how delayed did Telus Health & Telus AG spin-offs get with recent market volatility. Eventually both probably become standalone IMO, but Telus is premium valued & Rogers Shaw is a problem
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Add your name
(@brockscrocs) reported
Google keeps throwing “we’ve detected unusual activity from your network” when I try to google things and my network is Telus LTE???
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Jyllean Sloan
(@JylleanS) reported
@rupasubramanya Telus. I tried to get internet hooked up for our business, first they said there was no line and we may hear back in 30 days if they can get to us or not. (In calgary) then tried to cancel when shaw came and did it the next day. It took 3 weeks
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Christy Conde
(@christyconde) reported
The fact that @TELUS is now charging me, a customer who is already paying FAR too much monthly, a "credit card processing fee" to pay my bill is utterly absurd... really makes me not want to even be a client anymore.
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Jay Green
(@GreenMossOnTree) reported
@Iluvhikingjen Let’s keep that trending down. Telus health makes me want to drop their cell service, but frankly all the telco companies are basically scum.
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Xin（しん）
(@xinzaixinjiapo) reported
@shiroizora Appen, Telus, OneForma, most of these kinda companies pay salary in USD only via Payoneer. And exchange rate is really bad😥
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Ben Rodgers
(@itsBNYHO) reported
@TELUS @TELUSsupport I am a Bring-It-Back Customer and required to bring my phone back Feb 23rd. So I ordered the brand new Samsung S23 Ultra so that when my phone get here, I can return my old phone.