Telus outages and service status in North York, Ontario

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Telus generated 1 outage signal in the last 24 hours around North York, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Total Blackout.
The most recent signal from this area was received Apr 26, 11:31 AM EDT.

Internet (45%)
Phone (36%)
Total Blackout (9%)
Wi-fi (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	North York	Baseline
Apr 26, 7:20 AM EDT	0	0	0
Apr 26, 7:40 AM EDT	0	0	0
Apr 26, 8:00 AM EDT	0	0	0
Apr 26, 8:20 AM EDT	0	0	0
Apr 26, 8:40 AM EDT	0	0	0
Apr 26, 9:00 AM EDT	0	0	0
Apr 26, 9:20 AM EDT	0	0	0
Apr 26, 9:40 AM EDT	0	0	0
Apr 26, 10:00 AM EDT	0	0	0
Apr 26, 10:20 AM EDT	0	0	0
Apr 26, 10:40 AM EDT	0	0	0
Apr 26, 11:00 AM EDT	0	0	0
Apr 26, 11:20 AM EDT	0	0	0
Apr 26, 11:40 AM EDT	0	0	0
Apr 26, 12:00 PM EDT	0	0	0
Apr 26, 12:20 PM EDT	0	0	0
Apr 26, 12:40 PM EDT	0	0	0
Apr 26, 1:00 PM EDT	0	0	0
Apr 26, 1:20 PM EDT	0	0	0
Apr 26, 1:40 PM EDT	0	0	0
Apr 26, 2:00 PM EDT	0	0	0
Apr 26, 2:20 PM EDT	0	0	0
Apr 26, 2:40 PM EDT	0	0	0
Apr 26, 3:00 PM EDT	0	0	0
Apr 26, 3:20 PM EDT	0	0	0
Apr 26, 3:40 PM EDT	0	0	0
Apr 26, 4:00 PM EDT	0	0	0
Apr 26, 4:20 PM EDT	0	0	0
Apr 26, 4:40 PM EDT	0	0	0
Apr 26, 5:00 PM EDT	0	0	0
Apr 26, 5:20 PM EDT	0	0	0
Apr 26, 5:40 PM EDT	0	0	0
Apr 26, 6:00 PM EDT	0	0	0
Apr 26, 6:20 PM EDT	0	0	0
Apr 26, 6:40 PM EDT	0	0	0
Apr 26, 7:00 PM EDT	0	0	0
Apr 26, 7:20 PM EDT	0	0	0
Apr 26, 7:40 PM EDT	0	0	0
Apr 26, 8:00 PM EDT	0	0	0
Apr 26, 8:20 PM EDT	0	0	0
Apr 26, 8:40 PM EDT	0	0	0
Apr 26, 9:00 PM EDT	0	0	0
Apr 26, 9:20 PM EDT	0	0	0
Apr 26, 9:40 PM EDT	0	0	0
Apr 26, 10:00 PM EDT	0	0	0
Apr 26, 10:20 PM EDT	0	0	0
Apr 26, 10:40 PM EDT	0	0	0
Apr 26, 11:00 PM EDT	0	0	0
Apr 26, 11:20 PM EDT	0	0	0
Apr 26, 11:40 PM EDT	0	0	0
Apr 27, 12:00 AM EDT	0	0	0
Apr 27, 12:20 AM EDT	0	0	0
Apr 27, 12:40 AM EDT	0	0	0
Apr 27, 1:00 AM EDT	0	0	0
Apr 27, 1:20 AM EDT	0	0	0
Apr 27, 1:40 AM EDT	0	0	0
Apr 27, 2:00 AM EDT	0	0	0
Apr 27, 2:20 AM EDT	0	0	0
Apr 27, 2:40 AM EDT	0	0	0
Apr 27, 3:00 AM EDT	0	0	0
Apr 27, 3:20 AM EDT	0	0	0
Apr 27, 3:40 AM EDT	0	0	0
Apr 27, 4:00 AM EDT	0	0	0
Apr 27, 4:20 AM EDT	0	0	0
Apr 27, 4:40 AM EDT	0	0	0
Apr 27, 5:00 AM EDT	0	0	0
Apr 27, 5:20 AM EDT	0	0	0
Apr 27, 5:40 AM EDT	0	0	0
Apr 27, 6:00 AM EDT	0	0	0
Apr 27, 6:20 AM EDT	0	0	0
Apr 27, 6:40 AM EDT	0	0	0
Apr 27, 7:00 AM EDT	0	0	0
Apr 27, 7:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Toronto, Scarborough, and Purpleville.

City	Problem Type	Report Time
Richmond Hill	Phone	20 hours ago
Toronto	Internet	5 days ago
Toronto	Phone	5 days ago
Toronto	Total Blackout	5 days ago
Toronto	Internet	7 days ago
Richmond Hill	Phone	10 days ago

Nearby cities with recent reports

Toronto

4 recent signals

5 days ago

Richmond Hill

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

Space & Defense Sector (@SpaceSector001) reported 3 minutes ago from Purpleville, Ontario
@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
Alexa Smith (@prettyapathetic) reported 6 minutes ago from Toronto, Ontario
Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.
⚪️⚫️ (@MonicaLauriola) reported 7 minutes ago from Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
Jessica (@Jessica00469341) reported 9 minutes ago from Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
Sam Kemp-Jackson (@samkj27) reported 11 minutes ago from Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
Carol Brooks (@ttctaker) reported 14 minutes ago from Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
KP ☀️ (@kierstynpare) reported 15 minutes ago from Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
Garrick The DJ (@GarrickTheDJ) reported 21 minutes ago from Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 22 minutes ago from Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
Sheldon Kerzner (@sheldonbk) reported 25 minutes ago from Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 32 minutes ago from Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
Ryan Ali (@ryanali23) reported 33 minutes ago from Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
Joe Pizzoferrato (@JoePizzoferrato) reported 35 minutes ago from Toronto, Ontario
@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
Rishabh Sinha (@rishabh_snh) reported 36 minutes ago from Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
Trevon (@TrevonKwarteng1) reported 38 minutes ago from Toronto, Ontario
nobody is there to telus like i dont have service
Kevin Edward Proulx (@kevineproulx) reported 40 minutes ago from Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
RyanCartier (@RyanCartiers) reported 41 minutes ago from Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
⚪️⚫️ (@MonicaLauriola) reported 46 minutes ago from Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
CERB Gotti (@TheSlowBurn) reported 54 minutes ago from Toronto, Ontario
How would anyone know if there was a Telus outage?
Cubby (@Cubby1412) reported 59 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Samantha 888 Alberta, Canada (@SamfromCanada8) reported 4 minutes ago
@ryangerritsen Telus is awful
Woods Deep (@WoodsDeepMusic) reported 4 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Just hang up. It will catch on
Rob Payne (@rpayne1956) reported 5 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Try calling CRA or service Canada or any other Government office and you will get the same results.
jay X (@JasonI_X) reported 6 minutes ago
🇨🇦Canada🇨🇦. • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
MJfarm8 (@ellejames8) reported 7 minutes ago
@ryangerritsen Yep I called @TELUS to cancel 10 sim cards for our business (we have 60 other active ones), shoulda been easy to do. I had all the numbers, she even asked me to email the list to her & it took her OVER AN HOUR. I swear they do it so you give up & hang up. Ridiculous.
John Wright (@1engine) reported 9 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Not like it is a national security issue. That isn't important in Canada.
joe🇨🇦 (@crYptoFriendCA) reported 10 minutes ago
@Paramounttt1 @Starlink Maybe Roger’s Telus bell Verizon should help out…why only Starlink?
BJS (@SikmaBj) reported 14 minutes ago
@ProvoGal01 @TELUS @TELUSsupport The majority of Telus customer service workers are based in the Philippines and India.
SpacBobby (@SpacBobby) reported 18 minutes ago
@Jamesdevo72 @TELUS I have and it sucks. Have to point your phone to the satellite and not have it obstructed, so clear line of sight
D A M A N I🤎🦅 (@0xdamani) reported 18 minutes ago
@KVNG_DRIZZI @DeFiJesss If it's about outlier could help let's work together. And also I majorly work telus.. got 2yrs+ experience on here