Telus outages and service status in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, and Toronto county.

City	Problem Type	Report Time
Toronto county	Internet	1 day ago
Toronto	Internet	2 days ago
Toronto	Internet	2 days ago
Toronto	Phone	7 days ago
Toronto	Internet	13 days ago
Toronto	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  WellWithMelo (@wellwithmelo) reported 13 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Brit Alexandria 🌷 (@brxvnd) reported 17 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

• 
  nonaammees (@nonaammees) reported 19 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Tracy D (@tracylyn44) reported 19 minutes ago from Toronto, Ontario

  Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

• 
  Sam Kemp-Jackson (@samkj27) reported 22 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

• 
  Spooky Beca (@RebecaMacKinnon) reported 23 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 24 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Jay Yoo (@tdotjay) reported 31 minutes ago from Toronto, Ontario

  @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

• 
  Nadia (@TheLifeOfNadia) reported 36 minutes ago from Toronto, Ontario

  @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

• 
  Sheldon Kerzner (@sheldonbk) reported 42 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Annette McKinnon (@anetto) reported 46 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 48 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  Garrick The DJ (@GarrickTheDJ) reported 49 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  otty (@OtarineMusic) reported 49 minutes ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 49 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  eRa Alex (@AIexArteaga) reported 51 minutes ago from Toronto, Ontario

  On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

• 
  bitter ness (@StregaNessa) reported 53 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Kevin Edward Proulx (@kevineproulx) reported 59 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  HotPeppa (@Hunnie2B) reported 59 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  Modern Pundit (@sen127) reported 60 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Lines (@chooseyourwow) reported 5 minutes ago

  I thought as I walked to his office, “these poor employees with their ESOPs, they must be so stressed”. I was thinking , 10% yield and 4 PE, seems like a good deal. BUT, I did not act and buy stock. Could have made a killing. So…. Is Telus the same thing? I have loads already, but buy more?? As Nuttall says “generational opportunity”?

• 
  WhatDoIKnow (@WhatDoIKnoow) reported 7 minutes ago

  @TELUS Tell your canvas people to not be so damn rude when you tell them you are not interested. I said no thank you 5 times and he swore in punjabi as he walked away. I know what he said.

• 
  Grumpy Grandma of the North (@grumpy_north) reported 8 minutes ago

  @TELUS can get f*cked. I had to renew my 2 yr agreement (that apparently they can change whenever they want) asked 2 speak 2 customer loyalty & that fer tried 2 BLACKMAIL me in2 having 2 accept their security cameras in order 2 get any discount. He said ON THE RECORDED LINE…/2

• 
  Canadian Dividend Investing (@CDInewsletter) reported 12 minutes ago

  @_baserunner Telecom is getting hurt pretty bad right now, so at least it's not all just Telus.

• 
  MRD (@MRD87694463) reported 15 minutes ago

  @NewhavenPM @tsxman @zethuscap Infinitely into the future. Haaaa Yes needs repairs only 3 months after it's poorly installed. Telus can't answered the phone when customers don't have service, and schedules call backs 3 days to then book said repairs. Dead company walking.

• 
  Suleiman Damji (@SullyCanuck87) reported 15 minutes ago

  @AnneGreig15 @jodyvance @TELUS I am with Rogers/Shaw I never had a problem with them

• 
  Roger Dodger ੴ 🇨🇦 (@nuckster_19) reported 17 minutes ago

  @garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of months… Me to customer service I DIDN’T TELL YOU TO BUY THE BLUE JAYS!! 🤬

• 
  Ryan Bushell (@NewhavenPM) reported 19 minutes ago

  @tsxman @zethuscap Time will tell… good luck with Mamdani on GO.UN… you always want to be buying what PE is selling… Telus is 2.5% of the portfolio I’ll stick with Dodig and a massive fibre optic network at $14

• 
  Marc Edge (@marcedge1) reported 23 minutes ago

  @garymasonglobe @TELUS the problem is you have to publicly shame them to get any semblance of service . . . this is a tactic I have resorted to several tuimes

• 
  Diva shell (@shellhun44166) reported 23 minutes ago

  @SullyCanuck87 @jodyvance @TELUS Rogers is no better awful customer care They are money grabbers too We need more choices both suck