Telus outages and service status in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Wi-fi	1 day ago
Toronto	Internet	3 days ago
Toronto	Internet	8 days ago
Toronto	Internet	13 days ago
Toronto	Phone	13 days ago
Toronto	Internet	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  miss mamas (@TanashaNality) reported 4 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  nonaammees (@nonaammees) reported 8 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Ryan Baldwin (@bakerofbytes) reported 9 minutes ago from Toronto, Ontario

  After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 10 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

• 
  Brit Alexandria 🌷 (@brxvnd) reported 11 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

• 
  Ed 🍃 (@fuckdemmkids) reported 12 minutes ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

• 
  Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported 16 minutes ago from Toronto, Ontario

  @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

• 
  Peter Dimov (@peterdimov) reported 16 minutes ago from Toronto, Ontario

  @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

• 
  Todger Strunk (@WaxEBuildup) reported 17 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Todger Strunk (@WaxEBuildup) reported 18 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Dan Levy (@TheDanLevy) reported 19 minutes ago from Toronto, Ontario

  @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

• 
  RyanCartier (@RyanCartiers) reported 27 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  bitter ness (@StregaNessa) reported 32 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Starbucks Bae (@Miss_Angel_Baby) reported 39 minutes ago from Toronto, Ontario

  Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

• 
  Andrea Gimblett (@andreaLG) reported 41 minutes ago from Toronto, Ontario

  @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

• 
  Ryan Ali (@ryanali23) reported 49 minutes ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• 
  Nadia (@TheLifeOfNadia) reported 54 minutes ago from Toronto, Ontario

  @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

• 
  Shane (@Innanenights) reported 55 minutes ago from Toronto, Ontario

  Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 59 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  CERB Gotti (@TheSlowBurn) reported 59 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doug Strader (@doug_strader) reported 6 minutes ago

  @PrimeVideoCA Telus in BC has shut down prime for some reason. Time to switch to Shaw.

• 
  Queen in the North (@glacialtide) reported 7 minutes ago

  Wow, @TELUS. Your store sold me an eSIM this morning that is giving my phone errors. When I asked you to fix it, you couldn’t so I asked to switch back to a physical SIM card but your store won’t refund me the cost of the eSIM that doesn’t work. Fraud much?

• 
  Tasha (@Speedster9110) reported 9 minutes ago

  @CommonSenseSoc @TELUS Isn’t that rude! I’m with Rogers so I don’t know if this is all on Telus?

• 
  ess (@_sgbx) reported 10 minutes ago

  @TELUSsupport Internets been down due to weather yesterday morning and after speaking to telus they tell me they won’t fix till Monday? Bc hydro was quick to come fix their problem.. telus get your stuff together

• 
  Brett Lindros (@BrettLindros1) reported 12 minutes ago

  @TELUSsupport my alarm went off @ 11pm saying a window was broken and carbon monoxide was detected. Neither was true but scared us - called the fire department myself. Telus did nothing. Never called authorities or me. I called them and was told someone would call me. #bullshit

• 
  Joanne 🥌 (@jayem1978) reported 13 minutes ago

  @GirlOnAnIsland @RobertChaulk @Bell I switched from Telus to Koodo in 2018 and I've had no issues. You're able to change your plan at any time to suit your needs

• 
  Miss K ❤️🇨🇦❤️ 💉💉💉 (@Kim26664026) reported 16 minutes ago

  @rockymtnrae I don’t think the Telus techs are very qualified. We had about 3 come by as our tv kept digitizing, pausing, etc. finally the last one figured it was a faulty modem I think. So much wasted time. The Wi-Fi is still crap.

• 
  Thumper Bumper (@Eyespyaniceass) reported 16 minutes ago

  17 years I’m finally leaving @TELUS @RogersHelps made me an offer I couldn’t refuse. Damn shame Telus didn’t appreciate my over paying bills every month and loyalty.

• 
  Janet Headge (@jmhnfld) reported 17 minutes ago

  @RobertChaulk @Bell After husband died & I went in to close family plan , (with Telus), I was looking for a cheaper option & was told Kodoo was the same network as Telus. $53/month, adequate data for me, no issues in 2 years.

• 
  Doug Strader (@doug_strader) reported 17 minutes ago

  @PrimeVideoCA Prime not working on Telus here mid Vancouver Island. Time to switch to Shaw.