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Telus

Telus outages and service status in North York, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around North York, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

CityProblem TypeReport Time
Toronto Wi-fi 2 days ago
Toronto Internet 3 days ago
Toronto Internet 9 days ago
Toronto Internet 13 days ago
Toronto Phone 13 days ago
Toronto Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

  • lilithebowman
    Lilithe ๐Ÿฐ ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿค’ (๐“ข๐“ธ๐“ฏ๐“ฝ๐“ท๐“ฎ๐“ผ๐“ผ Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • TheLifeOfNadia
    Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS Itโ€™s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • TheSlowBurn
    CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I donโ€™t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding itโ€™s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • shapsy01
    Vanessa ๐Ÿ‡บ๐Ÿ‡ฆ (@shapsy01) reported from Toronto, Ontario

    Looks like itโ€™s time to move on from @TELUS their customer service is way below par my goodness

  • nabil01717
    Nabil Khandaker ๐Ÿ‡ง๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡ฆ (@nabil01717) reported from Toronto, Ontario

    Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

  • nabil01717
    Nabil Khandaker ๐Ÿ‡ง๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡ฆ (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • Hunnie2B
    HotPeppa (@Hunnie2B) reported from Toronto, Ontario

    Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

  • sesquiotic
    James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasnโ€™t delivered an e-gift card I paid for and they said they had sent, but just as Iโ€™m trying to contact customer service my @Bell home service abruptly craps out. (Iโ€™m using my Telus mobile phone to tweet.)

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

  • brxvnd
    Brit Alexandria ๐ŸŒท (@brxvnd) reported from Toronto, Ontario

    Worst ๐Ÿ‘๐Ÿผ customer ๐Ÿ‘๐Ÿผ service ๐Ÿ‘๐Ÿผ EVER ๐Ÿ‘๐Ÿผ @TELUS #TelusTakesTheCake smh!

  • StephenPunwasi
    Stephen Punwasi ๐ŸŒ‹ ๐Ÿš€ (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • StephenPunwasi
    Stephen Punwasi ๐Ÿ“‰๐ŸŽ„๐ŸŽ…๐Ÿผ๐Ÿˆ (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telusโ€™ offering without much overhead?

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they donโ€™t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • WTIBull
    WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

  • Elise_ekd
    Elise Davis (she/her) ๐Ÿ‡จ๐Ÿ‡ฆ (@Elise_ekd) reported from Toronto, Ontario

    @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. Iโ€™ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ampersand_TO
    Emerson Baxter (@Ampersand_TO) reported

    @RogersHelps Well, that's it. Final straw. Your plans are uncompetitive, and your " most reliable network in Canada " garbage is a lie. @TELUS I'll be switching soon to you!

  • tryoung
    Mind over Matter (@tryoung) reported

    @ShayeGanam I will never go back to Telus, Bell Canada or Rogers. I experienced abysmal service, spent hours on the phone resolving billing and technical issues, and had lousy service.

  • idyll_code
    Mark Madsen (@idyll_code) reported

    The Rogers outageโ€ฆ For the longest time, Iโ€™d carry two cell phones. One on Rogers & one on Telus. I did it because of outages like the one we had yesterday. If an outage is going to cost you a lot of money have a back up plan. If you choose not to have a backup, itโ€™s on you.

  • livewire3791
    ๐Ÿ‡จ๐Ÿ‡ฆCanadian Eh!๐Ÿ‡จ๐Ÿ‡ฆ (@livewire3791) reported

    @Trudeaus_Ego End the monopoly that Bell, Rogers and Telus have. We pay way too much for **** service.

  • meilach
    Sam Meilach (@meilach) reported

    @CTVNews Why couldn't Roger's temporarily transfer all customers to Bell or Telus in such an emergency?

  • crosswisenow
    Crosswisenow (@crosswisenow) reported

    @VivianBercovici Three major mobile network operators are Rogers Wireless (10.6 million subscribers), Bell Mobility (9.0 million) and Telus Mobility (8.8 million) not 2

  • aaronkma1
    Aaron (@aaronkma1) reported

    @RealAndyLeeShow They use chinese crap like telus?

  • eimaj66
    J.L. White (@eimaj66) reported

    @ugottabekiddin You should switch to Telus, my service hardly ever goes out.

  • biletubes
    Bill Tubbs (@biletubes) reported

    @BakedGoodsYYC @MondoAlberta @PierrePoilievre I donโ€™t doubt that a regulated utility can be an innovative industry leader (e.g. SaskTel). But I believe market competition ensures all others have to catch up to the leader. I donโ€™t know why Telus/Rogers/Bell are consistently so bad but I think it could be lack of competition.

  • Avi_serfay
    Avi serfaty (@Avi_serfay) reported

    @JoyAndDefiance I hope they will sue @Rogers ***... even the lotto wasn't working -tied to Rogers ...the first thing I did is change my phone service from Rogers to @Telus ... Hope they will not go down at the same time ...