Telus Outage in North York, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours in North York, Ontario

Telus Outage Chart in North York, Ontario 10/20/2020 22:30

October 20: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 59.91% Internet
  • Phone 14.71% Phone
  • TV 12.37% TV
  • E-mail 5.33% E-mail
  • Wi-fi 4.26% Wi-fi
  • Total Blackout 3.41% Total Blackout

Telus Outage Map Near North York, Ontario

The most recent outage reports and issues originated from Toronto and Thornhill.

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CanadaToronto Total Blackout
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Telus in North York, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:
  • ttctaker Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think 1 if you think this sucks. Press 2 to get to 1.

  • queerthoughts Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • Mayssia Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • myonlinelifenow Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

  • BoomDiggyBang Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • shurmanator ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • queensantos1984 🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • mgamble Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • GSawision George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • ShaziGoalie ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • lauramcgrathh Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • debbyhenry Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • J9_Davies Janine Davies (@J9_Davies) reported

    So frustrated, waiting on hold for over 1 hour with @TELUSsupport upgraded internet last week due to work from home. Now getting messages I am at data limit....Did you know there is no way to log a complaint or question on any app with Telus, should have cancelled my service

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    Holy **** I can't beoeuve @TELUS a multi millionaire corporation has all their call centre agents in the Philippines and I've been wondering why they don't understand my simple explanations, agents lying about promised offers since August and why I've been getting a run around!!!

  • mitchellquong Mitchell Quong (@mitchellquong) reported

    @TELUS @TELUSsupport again my internet and TV are not working. No support at all. More than an hour wait to get an agent (as usual). Honestly its like you are working to get the worst customer service of the year award or something. I swear your doing this intentionally.

  • bend11735343 ben (@bend11735343) reported

    @ericnuttall Eric Nuttall has had some very bad luck with the virus screwing up almost the whole energy side. I like his picks and info, i started to accumulate a few energy plays , bought Suncor, Enerplus and took a chance on baytex. Mostly i like Telus, Bank of Nova Scotia

  • BradenSaretsky braden (@BradenSaretsky) reported

    Yo @TELUS ur wifi ******* sucks and I always have to use data so if I go over I’m sending you the bill

  • BCToby Toby (@BCToby) reported

    @PaulDoroshenko @TELUS Can confirm the Telus optic fiber router I have had stability issues that were not resolved by a reboot and was only temporarily resolved by a full reset. Additionally one of 2 wifi boosters sold by Telus failed on setup, the promised replacement has yet to arrived months later.


    Hey @TELUS @TELUSsupport Do you have a roll out date for 5G phone service in: #Waterloo #Kitchener #Cbridge (Cambridge) yet?

  • KateNagel2 Dyslexic Angel❤❤❤ (@KateNagel2) reported

    @TELUS who else has had a crappt experience with these guys of late? 3+ hours on the phone, 2 missed technician appointments, no accountability for their poor text follow up. I'm so mad I could spit!

  • democracy4evry1 MayBeSoon (@democracy4evry1) reported

    @PaulDoroshenko @TELUS Apparently if Telus acknowledges a service disruption CRTC rules say they can’t charge for the outage period. Unfortunately, most problems are magically fixed with the comment “problem cleared while under investigation.”

  • moodyangela .trashes (@moodyangela) reported

    Telus is broken? I can’t even get a signal now it keeps saying it is configuring then no signal again