Telus outages and service status in North York, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around North York, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jun 10, 9:42 AM EDT.
- Phone (38%)
- Internet (25%)
- E-mail (13%)
- Total Blackout (13%)
- Wi-fi (13%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in North York, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Telus
Telus is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near North York, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
3 days ago | |
|
Toronto
|
Phone | 3 days ago |
|
Toronto
|
Phone | 5 days ago |
|
Toronto
|
Internet | 11 days ago |
|
Toronto county
|
Wi-fi | 12 days ago |
|
Toronto
|
Phone | 14 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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HotPeppa (@Hunnie2B) reported from Toronto, OntarioExplain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, OntarioYou know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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Kelly Harris (@KellyPMHarris) reported from Toronto, OntarioWhy is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
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otty (@OtarineMusic) reported from Toronto, Ontario@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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George (@GeorgeStroe3) reported from Toronto, Ontario@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, OntarioIt’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, OntarioUPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
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Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported from Toronto, Ontario@Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.
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Sarbjit Kaur (@sarbjitkaur1) reported from The Beaches, Ontario@GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Cubby (@Cubby1412) reported from The Beaches, OntarioAfter being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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Josh Millican (@Josh_NPH) reported from Toronto, Ontario@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Smile All the time (@SmileAllthetim4) reported@JonFraserTF @TELUS they are all bad - bell telus rogers anyway - the quiet best customers are ones they hose the most - customer service sucks and new customers onboard often at significantly less than the 20 year customers
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R J Harley (@dr_r_j_harley) reported@JonFraserTF @TELUS I could say similar things about Bell. Our oligopolies provide terrible service across the board.
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D Ranan (@dergleen) reported@JonFraserTF @TELUS They left my senior mom without a landline phone for 9 months because someone hit the box in her alley and they couldn’t be bothered to repair it. One day I was on hold for 4 hours to get through to a service agent. 🤬
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Here for Now (@CardozaBuilds) reported@JonFraserTF @TELUS My Bring It Back with Telus ended mid April. I paid out the hardware and ported to Rogers. I had had enough of their poor service, inconsistent network and their need to charge for a new SIM card even though it was their recommendation as a possible remedy to my network issues.
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Canada Goose 🇨🇦 (@CanadaGoose911) reportedI quit Telus 20 years ago. They are all bad but Telus is the worst.
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Mike (@fvkasm2x) reported@JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.
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Ehrmantraut Capital (@EhrmantrautCap_) reportedAmpliTech Group $AMPG and an overview of its customers: Telus $T.TO - 5G/O-RAN. AmpliTech has already secured a multi-year LOI from Telus and purchase orders. Telus furthermore needs 30,000 AmpliTech radios for its O-RAN buildout until 2029. With each unit costing atleast $10,000, you're looking at a minimum $300 million cumulative revenue until 2029, excluding service/maintenance/installation fees that AmpliTech can charge to Telus. $NVDA, Northeastern University - AI-RAN. Both $NVDA and $AMPG are part of the Open6G project at Northeastern University (supported by the US government), and it is likely that $NVDA is interested in $AMPG's proprietary O-RAN CAT B 64T64R Massive MIMO radio unit, which sends out signals based on NVIDIA AI Aerial's AI-driven calculations (running on Blackwell or Grace Hopper GPUs). $IBM, $AMZN - cryogenic LNAs for quantum. Quantum computers store info in qubits at a temperature of 4 Kelvin (-269 degrees Celsius), these give off very weak signals that need to be amplified without creating any noise. AmpliTech has cryogenic LNAs that can withstand these temperatures. $BA, $NOC, $LMT, US Air Force - LNAs for defense for the purpose of communications, radar and electronic warfare. AmpliTech has military-grade LNAs, that have passed years of qualifications and are fully produced in the US, an important requirement. NASA, $VSAT, $WBD, Paramount - SATCOM/satellite communications equipment. AmpliTech sells LNAs that allow LEO satellites and ground stations to pick up very weak signals and translate them into useful data. They also sell PAs (Power Amplifiers) that allow LEO sats to send signals across large distances. Rarely do you see a microcap with such an impressive list of customers. Below, a complete overview of AmpliTech's customers can be seen, which includes more than just the ones I mentioned above (picture is from @rk8215).
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PG (@gramm76) reported@JonFraserTF @PaulB527811000 @TELUS When I switched to Bell from Rogers it was a very pleasant experience, but I caution you, fee creep is a real thing and their service standards have dropped off in the last little while. Still better than Rogers by a mile, but I find they are not as committed to excellent service
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Alexander Grant (@bk1022) reported@PsudoMike Okay. Although I guess I'd say there is no longer an incentive to buy hardware from Telus. Telus's best customer retention pricing is still worse than BestBuy, let alone other places.
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PsudoMike 🇨🇦 (@PsudoMike) reported@KerrGordon Not typically — SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.