Telus outages and service status in Deer Lake, Newfoundland and Labrador

Problems in the last 24 hours in Deer Lake, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Deer Lake, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Deer Lake, Newfoundland and Labrador

Latest outage, problems and issue reports in Deer Lake and nearby locations:

• 
  Loretta (@lynn1972) reported 31 minutes ago from Deer Lake, Newfoundland and Labrador

  Wow with @TELUSsupport @TELUS for 12 years or longer and they just informed me I can't get a 4 day extension on my payment plan,way to treat a long time loyal customer like shit,think I need to switch to Rogers bet they treat you better 🤬😡🤬😡

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zealot (@maplezealot) reported 7 minutes ago

  @JasonOnTheDrums Right, like the consumer cares about that ****. BlackBerry would still be alive. This who buy local non sense so hippies can feel good about where they buy their produce is stupid. Y’all probably bought $100 bucks on amazon this week. The point being, is if u can not produce it less than the competition. Its over. For the same reason Starlink is beating Telus, and SpaceX is growing. Buy local is a facad of foolishness that long term goes no where. Big box stores already won there.

• 
  VK (@vinpkey) reported 8 minutes ago

  @TELUSsupport Acct 126969708-2, 604-522-1778. Your letter says Telus will stop my service Aug 10. Now Aug 13, not stoped. Pease give the exact date my service will stop? Or will my service continue until end of my contract in May 2027? Thanks. Vladimir (for Silvia Fabry)

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 9 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.

• 
  Harlow Journey (@HarlowJourney) reported 10 minutes ago

  @TELUSsupport @TELUS At the end of a support call, your agent asked my father what his accent is. He said he is Israeli. He was then treated to a rant about Palestine and it seems like the agent did not actually finish his request.

• 
  Ballantyne Marketing (@ballantynemrktg) reported 12 minutes ago

  @HockeyPatrol Another reason to cancel my Telus TV subscription.

• 
  ICE CANADA (@BenDaws22753025) reported 12 minutes ago

  @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

• 
  l0wk3y (@L0wk3yC) reported 12 minutes ago

  @EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit

• 
  Stephen (@prairieoceanboy) reported 15 minutes ago

  @bruce_mcgonigal @bcndp YUP I have had same & did reach out to find out "who" has authority to use system & the emergency coordinator after some pushing sort of admitted besides keystone copsxHe suggested RICHMOND ndp mla So I called Crickets I will call Telus to see "who" they would allow

• 
  Lewa of Lewahairs (@iwalewa_x) reported 18 minutes ago

  @simsimmaaz @mamaasquishy What provider? Switched from Telus to Rogers. But their service is so pooooooorrrr

• 
  🏆Crosby87 #BELIEVE (@Crosby87hfxfan) reported 20 minutes ago

  @TELUS I would like for someone to actually respond to address the issues. I still did not hear back from Alejandro after I responded to his initial questions.