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Telus

Telus Outage Report in Devon, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Devon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Devon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Devon, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove, Leduc, and Stony Plain.

CityProblem TypeReport Time
Spruce Grove Wi-fi 10 days ago
Spruce Grove Internet 10 days ago
Spruce Grove Wi-fi 11 days ago
Spruce Grove Phone 1 month ago
Spruce Grove Phone 1 month ago
Spruce Grove Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Devon, Alberta

Latest outage, problems and issue reports in Devon and nearby locations:

  • chreas21
    Christina Easton (@chreas21) reported from Leduc, Alberta

    @TELUS customer service is appalling. It’s not the agents fault I am sure it is the culture that has been created. Heaven forbid you want to speak to a person. Online chat is a robot so useless. Agents don’t take the time to actually look into anything with any effort.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • khadijah_davies
    khadijah or monica or both ??? (@khadijah_davies) reported

    @TELUS. I am being blocked from calling customer service to ask to change my connection date from Jan 5th to Feb 1st. Tired of all this bullshit.

  • greenurlifenow
    Bonnie (@greenurlifenow) reported

    So annoying when you are offered a promotional rate, yet the company messes up the billing (which I sadly expected) and you have to repeatedly spend hours on the phone, trying to get the problem fixed. Looking at you, @telus. #Frustrating #TimeWasted 🇨🇦

  • Kamscan
    Kamscan (@Kamscan) reported

    @ThymelessC @IceCold_Country @TELUSsupport The Dish is the same as Bell uses and Telus piggybacked off the Bell Satellites. So check out Bell for service . The set top box has to be changed out though

  • Iamwiths2pid
    Jerry (@Iamwiths2pid) reported

    @jrfan1980 @siomoCTV Unfortunately for us, Walmart and Sobeys will raise prices to match them. See Bell, Telus and Rogers always shafting the customer.

  • CPComm
    Campbell Patterson (@CPComm) reported

    @altleft_eastend @MrWickDoe @alexposadzki If you're only counting infrastructure. It's the number of companies competing that is the issue. Moreover, if this deal is approved the likelihood that Bell and Telus merge increases. Less competition = poorer service, higher rates, and greater odds of catastrophic outages.

  • wellwithmelo
    WellWithMelo (@wellwithmelo) reported from Toronto, Ontario

    @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

  • YodaRaptor
    Sergio - Raptors #wethenorth (@YodaRaptor) reported

    Wow @TELUS 2.5 hours on the phone on hold to talk to home security retention? Is this what you qualify as customer care? I'm about to go from adding services to cancel all together

  • BrianWinseck
    Brian Winseck (@BrianWinseck) reported

    @mediamorphis @CompBureau Maybe irrelevant, but thought I'd mention it. Recently Telus went to court and won to be able to charge CC fees to consumers if you use that to pay your bill. Funny how all our bills went down by switching to pay thru the bank... Not. As I'm sure that was built into the cost.

  • rand_mike
    Michael Randall (@rand_mike) reported

    @TELUS stop sending people around knocking on doors. It’s supper time. I don’t give a **** about your “good deal for 6 months” then back to full price. Same goes for you @Bell and you too @Eastlink. I’ll come to you. Alright? Alright.

  • DRBrownoff
    Alfonzo DeCredenzo (@DRBrownoff) reported

    @RyanSarai1 There is very little customer service at Telus He just learned to teaf from a scripted question sheet