Telus Outage Report in Devon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Devon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Devon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Devon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Leduc and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
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| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Devon, Alberta
Latest outage, problems and issue reports in Devon and nearby locations:
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus
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Andre
(@YegAndre) reported
from
Edmonton, Alberta
@TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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Habanerogal
(@habanerogal) reported
from
Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
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Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Ryan Dauphinee 🇨🇦
(@ryan_dauphinee) reported
from
Edmonton, Alberta
@TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JohnnyTV2
(@Johnny_TV2) reported
I love that Telus gives me unlimited data but the bottleneck after 15 gigs is ******* unusable. Not to be too whiny, but God damn.
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Jane Barnes
(@Cocojan15) reported
@SirBenfro I landline phone issue. Phone co. @TELUSsupport and @TELUS since Ap 7. Can phone out but not receive calls. Call everyday and hear "its fixed" or "technical will get back to you". Oh don't phone cause remember IT'S NOT FIXED. All I did was move across town not another country.
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ThatBadDad
(@ThatBadDad1) reported
Anyone know best company to get a "help I've fallen and can't get up" besides @ADT or @TELUS absolutely hardest conversation I've had on phone, nobody(5) knew anything. 5 yrs an alarm cust. And my emerg contact was all zeros with?
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❥ชียอน
(@shionsrinudyod) reported
is it just me or is telus service like excruciatingly slow for the past month?? my phone doesn’t load anything and has like 1 bar all the time
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Gregory Taylor
(@gregorytaylor1) reported
I hope Telus kept the receipt for the commissioned report on wireless prices in Canada. The CRTC shot it down rather abruptly: "this selection bias in the data sheds doubt on the validity of the conclusions drawn in the study." The word "accurate" in the title is a red flag.
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lexxx
(@alexaheart420) reported
Finding out @TELUS has a full webpage for accessibility information while the @TELUSsupport rep on the phone said my disability did not matter & despite my cognitive disfunction, I should be able to assess the issues on my own bill, rather than rely on @Telus to do so!!!
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Geanine Edith Robey
(@RobeyEdith) reported
@TELUS Writing for sister in Tsawwassen ( Beach Grove). Landline & internet not working; 40 mins waiting, rang endlessly. Box not lit up but bars showing connection. Neighbourhood issue?
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Taka🖖🇨🇦
(@TakaakiMasuda1) reported
Swinging from one tech to another between the @TELUS Tech support and the @TELUS home security support. One dept blaming each other for not getting the security camera. Latest chat was disappointing. Was expecting a call but tech person decided to just fwd me a link on how to
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Johnny Canucklehead
(@JCanucklehead) reported
@TELUS So much for your free preview of Crave & HBO that started today. Only HBO is working. Black screen on all the Crave channels. If you’re trying to lure customers to subscribe, that’s a bad first impression.
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Ottagonia
(@Ottagonia_) reported
Anyone on the Koodo cellular plan which is owned by @telus better be prepared to pay more for their mobile fees. Telus actively discussing taking all it Koodo subscribers back to it corporate Telus + shutting cheaper rates + it Koodo affiliate down. May happen.