Telus Outage Report in Devon, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Devon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Devon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (47%)
-
Phone (28%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Devon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and Leduc.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Spruce Grove |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Phone | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Devon, Alberta
Latest outage, problems and issue reports in Devon and nearby locations:
-
Tyler Majeau 🏳️🌈
(@MajeauTyler) reported
from
Edmonton, Alberta
If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli
-
Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.
-
Yes, Nicola Dinicola is my real name
(@DinicolaNicola) reported
from
Edmonton, Alberta
From my desk, I can overhear my colleague having an EPIC argument with Telus customer service on the phone. It's both funny and terrifying. I'm trying not to giggle, but I'm cringing so hard on behalf of the Telus rep that my toes are curling inside my shoes. #badservice
-
cheddar the dog
(@jennxanderson) reported
from
Edmonton, Alberta
lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS
-
Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them
-
Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks
-
Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
@TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks
-
Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity
-
CastledwnsDan
(@CastledwnsDan) reported
from
Edmonton, Alberta
At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks
-
BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
-
Christina Easton
(@chreas21) reported
from
Leduc, Alberta
@TELUS customer service is appalling. It’s not the agents fault I am sure it is the culture that has been created. Heaven forbid you want to speak to a person. Online chat is a robot so useless. Agents don’t take the time to actually look into anything with any effort.
-
Adrian Borowsky
(@adrianborowsky) reported
from
Edmonton, Alberta
@tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.
-
BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
@AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible
-
pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
-
Jacquelyn Reynolds
(@buoyantbabe) reported
from
Edmonton, Alberta
So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move
-
🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
-
Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
-
🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
-
Celeste
(@keatsmom) reported
from
Edmonton, Alberta
Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔
-
VRABEL Construction
(@yegVRABEL) reported
from
Edmonton, Alberta
@ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Starmonkey
(@starmonkey365) reported
@TELUS You guys and your customer service are a bunch snakes, I advise everyone to avoid Telus like the plague if they want to avoid hassles. #worst #cellphone #CustomerExperience
-
Matt
(@Matt2424242) reported
@TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now.
-
Daniel O'Hara
(@daniel_ohara) reported
@TELUSsupport @CraveCanada Hey guys - for whatever reason my Telus login on the Crave app isn’t working and I haven’t been cable to access programs for the past few days. Was working fine on Thursday.
-
Dave Botterill
(@Botterilldave) reported
@RachelNotley Telus and bell can never get high speed internet to all Alberta. But spacex and starlink can do it today… let’s not waste money funding the telcos
-
Ashley P
(@Apea123) reported
@CraveHelp I keep being told I do not have a subscription but I do through Telus. I watch on my firestick and more often than not it stops working. Very frustrating. Do you have a fix? I can watch on my phone but this problem continuously happens on my firestick.
-
Matt
(@Matt2424242) reported
@TELUS @TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now. Ready to cancel all my telus services
-
R Scott
(@sawspen) reported
Helpless person that answered my call couldn’t figure out how to pull up my account . Only entered it twice and gave him my # twice then he dumps me back in hold saying “bare with him” crappiest service yet. I’ve wasted so much time with Telus
-
Bruce Dawson
(@BruceDawson0xB) reported
@cdglove98 @TELUSsupport It looks like it started happening earlier this year, when they switched their email back-end to gmail. That said, I'm not a Telus customer, but I did spend an hour helping a friend view the doc that I shared with them
-
Erin No’Toole
(@forktheucp) reported
@Shoeprincss7 @TELUS Ooh good idea! We signed up with ADT a few months back and the service was absolute trash that we cancelled and they tried to bill us and penalize us for cancelling. We cited the Alberta Consumer Protection bill (15 days within sign up) and they left us alone after that.
-
Commissioner Miner
(@fanCRTCProfling) reported
@vancelockton An employee under you is allergic to perfume. Signs in office say "no perfumes". Telus storms into the office wearing perfume. Employee needs 3 days off due to hives. Write an incident report to your boss & Telus on the medical incident & how it will be prevented in the future.