Telus Outage Report in Devon, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Devon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Devon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Telus
Telus is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Devon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Leduc and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Devon, Alberta
Latest outage, problems and issue reports in Devon and nearby locations:
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Jacquelyn Reynolds
(@buoyantbabe) reported
from
Edmonton, Alberta
So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move
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allantaylor
(@allantaylor) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity
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Tyler Majeau 🏳️🌈
(@MajeauTyler) reported
from
Edmonton, Alberta
If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
@AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible
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Yamamoto97
(@Stephane774) reported
from
Edmonton, Alberta
@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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Liam Leroux
(@LiamLeroux42) reported
from
Edmonton, Alberta
This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
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pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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CastledwnsDan
(@CastledwnsDan) reported
from
Edmonton, Alberta
At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
The new #Telus reply to the #CRTC Credit Card fee basically states, if you want to avoid the new credit card fee then use a different method of payment and **** you. And the whole reason why you are getting this fee is because we can charge it, except in Quebec.
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EA
(@ealculumbre) reported
from
Ottawa, Ontario
As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport
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light
(@thelightphone) reported
@mikedinelle @TELUS It's still a work in progress, unfortunately can be a slow process, but we're working with their labs now to get certification.
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Rodney Martinez
(@Rodneym79) reported
@CraveHelp @masconbytelus Why would Crave not list a service provider that sells your Crave+HBO service? When I signed up, I expected to have access to the vault of movies like I had in the past when I had @TELUS as a service provider but this isn't the case. Why not!? Please fix!
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Loshini
(@_loshini_g_) reported
whoever told me telus has the best customer service, i’m beating your ***
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#trudeaumustgomaureen
(@maureenpolitics) reported
At the airport going to the US and Telus texts me..,travelling to the US? Get a package today. WTF???? They are tracking our every move.
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SerenityFel
(@SerenityFel) reported
@TELUS Is service down in Edmonton Alberta? My wifi has been out for over an hour. Im using data
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hunny “i shrunk the kids” moon
(@hunnymoonbaby) reported
@TELUS was harassed and thrown around to five different people and still didn’t have my issue resolved @TELUSsupport this is the only way i can complain i guess
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Drey
(@DreyDreydesigns) reported
@TELUSsupport That’s correct. Everyday service provide by @TELUS drops off. Can you provide some explanation on why this happens?
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Julia B
(@downtownjuliab) reported
Literally cannot use my cell phone to make/take calls at all now. @TELUS what have you done to the signal in Southeast Vancouver? (And no the issue is not with my phone, we have gone through the trouble-shooting on that.)