Telus Outage Report in Devon, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Devon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Devon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Telus
Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Devon, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Leduc and Stony Plain.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
Total Blackout | |
| Spruce Grove |
Phone | |
| Edmonton |
Internet | |
| Spruce Grove |
Phone | |
| Spruce Grove |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Devon, Alberta
Latest outage, problems and issue reports in Devon and nearby locations:
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charbroiled gargoyle 🚠
(@newmusicmichael) reported
from
Edmonton, Alberta
And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
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Madison Moroz: PLAYOFF BOUND!!!
(@Madi39) reported
from
Edmonton, Alberta
Ummmm my tv signal is now lost?!! Wtf Telus
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Joshua Marshall
(@JMarshyBosco93) reported
from
Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Oiler Guy Steve
(@Costello_stats) reported
from
Edmonton, Alberta
@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
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socially_awkward
(@David_Yeh) reported
from
Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Sheepleslayer
(@sheepleslayer69) reported
from
Edmonton, Alberta
@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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KeeperOfSheep
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Vahid Ayan ❄️🦅
(@VAHIDAYAN) reported
from
Edmonton, Alberta
@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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Tony Hornung
(@cdnantman) reported
from
Edmonton, Alberta
$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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Ross Flats Vintage Apparel
(@RossFlats) reported
from
Edmonton, Alberta
@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
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Stuart Kehrig
(@stukehrig) reported
from
Edmonton, Alberta
****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
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Chris Dingman
(@dingdish) reported
from
Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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CHRISTINA🇧🇧🇨🇦
(@iamcsandiford) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Taal
(@laurentaal_) reported
@TELUS I have been working to have a conversation with someone on your team for the last 4 hours. PLEASE HELP!!
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Dylan McCarthy
(@ThinkingChanged) reported
@Samuel947117225 @VFirst999 @LTLearning360 I don’t pay a deductible for most of my healthcare needs. Almost everything is covered 80%-100%. I work at a bank though so the benefits are very good. The bigger issue is what’s actually covered though. ie the only virtual care that is covered is through Telus Health.
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Jeremy
(@LifeInThePatch) reported
@TELUS been a costumer for years, but after your recent treatment I will be changing internet, phone, security providers. Terrible service
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Cow
(@criacow) reported
@gethporno it all sucks, i'm sorry to say at this point i have teksavvy (on rogers) home internet and telus/bell mobile so i can at least tether one when the other goes down
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Sylvia Roy
(@maxcat7007) reported
@TELUSsupport Do you report your Telus optik TV outages on Twitter? I'm currently experiencing an outage and it would have been nice to know this prior to spending an hour on the phone with Telus tech support. I looked on Telus website prior to calling, nothing was posted.
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Ken Bisset
(@krbisset) reported
@mr_epp @TELUS Hey @TELUS why did I have to wait on the phone for over 2 hours yesterday to speak to someone in customer service? That’s actually the opposite of customer service.
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Pacificnorthwestkate
(@pnwkate) reported
I’ve been with @TELUS for 10 years - came home to no wifi - discover my service has been cancelled - disconnected without even saying a word to me! (Why? - new people in the flat downstairs) now I have no wifi - no service - unbelievable! 🤬How can this happen? @TELUSsupport
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Kevin Epp
(@mr_epp) reported
Hey @telus why is my cell service so awful in my house? Wifi interference? Cell tower problems?
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ThatCryptoGuy
(@mrbitcoin101) reported
@TELUS On hold for an over an hour in counting. Worst company ever.
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Paul Antonioni
(@pmayvr) reported
@brianlilley Bell, Rogers, and Telus love it because now you have to use their roaming service on your cell phone (@$12 per day or more) when you even go the US for a couple of days.