Telus outages and service status in Devon, Alberta

Problems in the last 24 hours in Devon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Devon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Devon, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove, Leduc, and Stony Plain.

City	Problem Type	Report Time
Spruce Grove	Wi-fi	17 days ago
Spruce Grove	Internet	17 days ago
Spruce Grove	Wi-fi	17 days ago
Spruce Grove	Phone	2 months ago
Spruce Grove	Phone	2 months ago
Spruce Grove	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Devon, Alberta

Latest outage, problems and issue reports in Devon and nearby locations:

• 
  LauraBella Custom Cakery (@LauraBellaT) reported 4 minutes ago from Stony Plain, Alberta

  @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

• 
  Terry Balaban (@KitasGrandpa) reported 7 minutes ago from Calmar, Alberta

  @TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote

• 
  Christina Easton (@chreas21) reported 48 minutes ago from Leduc, Alberta

  @TELUS customer service is appalling. It’s not the agents fault I am sure it is the culture that has been created. Heaven forbid you want to speak to a person. Online chat is a robot so useless. Agents don’t take the time to actually look into anything with any effort.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Errington (@AlanErrington) reported 4 minutes ago

  @arnesalvesen Yes, optic on telus. It’s been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?

• 
  chanduuuuu (@chanduuu_cs) reported 4 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Michael Anderson (@AnderBeef) reported 7 minutes ago

  @TELUS is your data coverage from Squamish to Whistler down? No data at all. Restarted phone. Spoke to other customers they are all having the same issue.

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 8 minutes ago

  @TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.

• 
  Jeff (@Boomerjeff) reported 8 minutes ago

  @TELUSsupport I have received a dozen emails about my "account." I've never heard of Telus before these emails. I'm unable to communicate with the stupid bot on your website. How do I find out if I have an account or if someone impersonating me opened an account in my name?

• 
  ᴎiɿɘ (@erinh5995) reported 10 minutes ago

  People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.

• 
  polarissucks (@ilikefastintern) reported 11 minutes ago

  @CKCapitalxx I know a big problem for ast/bell/telus in canada will be that everyone has a starlink mini for their car now that lives rurally. Already bought and less monthly than paying for a family of added sat service. It will hurt them a bit in the short term here.

• 
  REDEMPTION Golf (@REDEMPTION_GOLF) reported 14 minutes ago

  @TSN_Sports thinks we want 5, FIVE friggin channels of womens @MarchMadnessWBB #DEI insanity Time to cancel my @TELUS sports and join the streaming world.

• 
  Adam Adapted 🇨🇦 (@AdamAdapted) reported 16 minutes ago

  @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good

• 
  Canadian❤️ (@SoNaCanada) reported 19 minutes ago

  @TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching