Telus outages and service status in East Coulee, Alberta

Problems in the last 24 hours in East Coulee, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in East Coulee, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near East Coulee, Alberta

Latest outage, problems and issue reports in East Coulee and nearby locations:

• 
  it's a Travis D ! (@ChadArcher1) reported 59 minutes ago from Drumheller, Alberta

  Hey @TELUS way to go on your failed internet and television service. Love to miss #nhlplayoffs2022 because of technical difficulties.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holly (@Hollymcc3) reported 27 seconds ago

  @TELUS @TELUSsupport I had to call technical the other night because my emails were not working. The front line person I received - I don’t know what she did - but it didn’t help so tonight I went through ChatGPT and it helped me step-by-step and I fixed my own email problem!!!

• 
  C Lo aka Vandal Savage (@intrikitt) reported 49 seconds ago

  @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

• 
  Chris P Bacon (@pozpiggy86) reported 10 minutes ago

  Hey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!

• 
  TELUS Support (@TELUSsupport) reported 10 minutes ago

  @zulutruckeryyc Apologies, and that's definitely not the experience you should be having with your TELUS PureFibre service. To clarify, your internet services are no longer working?

• 
  Katie Rago (@Bossmanrago) reported 12 minutes ago

  @TELUSsupport between August 28 and today I have spoke to at least 8-9 Telus agents to resolve a problem . I’ve had agents diarize to call me back as follow up … nothing . Any other business working like this would be bankrupt. Telus is the worst choice ever a client could make

• 
  Ryan Free Albertan (@Ryanantividvax) reported 12 minutes ago

  @VeeVeeFreeFox It’s just like when I called Telus for support. I keep hanging up and recalling until I have somebody speaking English clear enough I can understand them.

• 
  Mr.Retired Life. (@Kowalsk15796884) reported 14 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus sucks.

• 
  VK (@vinpkey) reported 16 minutes ago

  @TELUSsupport Acct 126969708-2, 604-522-1778. Your letter says Telus will stop my service Aug 10. Now Aug 13, not stoped. Pease give the exact date my service will stop? Or will my service continue until end of my contract in May 2027? Thanks. Vladimir (for Silvia Fabry)

• 
  Katie Rago (@Bossmanrago) reported 16 minutes ago

  @TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!

• 
  Adamo (@adamo069) reported 17 minutes ago

  @TELUS all I want to do is cancel. Can’t do it in store. Call and wait 30 minute to be told it’s closed now. Can’t wait to never go back