Telus

Telus Outage Report in East Coulee, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in East Coulee, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in East Coulee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in East Coulee, Alberta 12/20/2025 13:45

December 20: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near East Coulee, Alberta

Latest outage, problems and issue reports in East Coulee and nearby locations:

  • ChadArcher1 it's a Travis D ! (@ChadArcher1) reported from Drumheller, Alberta

    Hey @TELUS way to go on your failed internet and television service. Love to miss #nhlplayoffs2022 because of technical difficulties.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mele_brown Mel O (@mele_brown) reported

    @TELUS I just want to say that I received AMAZING service from one of your instore reps where can I send my compliment #thebestservice #happycustomer

  • PrimeBane PrimeBane™ (@PrimeBane) reported

    @Andrescht131 my telus dead zone was along the NW ctrain line it was bad by Banff trail and then for a bit between crowfoot and dalhousie I hope they've improved it since

  • ReaganPodelec Reagan Podelec🍁🏒 (@ReaganPodelec) reported

    @_KopaIa It's on the blackout channel tonight. I have it on 913 TELUS

  • plantianxiety dyloff (@plantianxiety) reported

    @TELUSsupport Hey Telus! I've been in queue to speak to an agent on the website's live chat for over an hour. I started at position 11 and now I'm in position 3. Is your customer service department just one person?

  • Leemartel69 L Mar (@Leemartel69) reported

    Telus sucks

  • mmck Margaret (@mmck) reported

    @TELUS @TELUSsupport I’m not sure what is going on with your company anymore but I just had the most horrific incident with one of your telephone agents. I was gaslit, lied to, and treated like scum. I’m almost in tears. @Shawhelp can you do better? I give up.

  • tara__carroll Tara Carroll (@tara__carroll) reported

    @TELUSsupport Been on hold for 2 hrs trying to resolve a billing issue that should have already been resolved after multiple calls. What's the quickest way to contact telus which doesn't require me wasting more life?

  • NorthernGuy6 Northern Guy (@NorthernGuy6) reported

    @PeterCooper @TSN_Sports @CFL I have Pik TV with Telus, it worked great. It did start to buffer only once when I ran the microwave. But my wifi is a few feet from the microwave so I'm told that might be the cause. Other than that zero issues during the GC.

  • itsWozzz Woz (@itsWozzz) reported

    Haven’t been able to watch the #Oilers game due to a TV outage (on the phone with telus) How are they playing??

  • JacksonBiggs780 Matt Lund (@JacksonBiggs780) reported

    @TELUS been on hold for 2 plus hours for tech support still waiting