Telus Outage Report in Edwards, Ontario

Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

My #Telus phone service is kaput, anyone else?

@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

@TELUS Wrong geo location for this ad, no one in Ontario gives a shit

@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

@TELUS you have amajor malfunction in my chip phone and cell I'd. Fix it today right now. Through the hack sim they keep putting in my phone when I sleep?

@GraemePerrow I have a Telus Pik box because i have Telus internet and a lot of it is crap but the TSN app and the NLL games on it have been rock solid this season. And I’ve only had to login once.

Telus Internet & TV service in western Kitsilano has been messed up since at least 1730h. Web access has been painfully slow. TV has gone blank twice, and had to be reset. And Ottawa just approved another merger! GRRRR!

What is wrong with Telus TV & Internet service in western Kitsilano since at least 1730h today?

I don't care if @Rogers and #Shaw have merged. I would never go with them. I will always stay with @TELUS! Sorry to say, but their system sucks. I just remember when there was an earthquake or a power outage, Telus always worked, the other ones didn't.

I don't care if @Rogers and #Shaw have merged. I would never go with them. I will always stay with @TELUS! Sorry to say but their system sucks I just remember when there was an earthquake or a power outage Telus always worked, the other ones didn't.

Telus is soooo ******* *** omfg. I never thought I’d say this but I miss my Rogers service. This is nuts

@LeslieBall29 @Bell_Aliant Same thing happened to me when I canceled. Someone called me again later and asked me who I was switching to. I said telus and then she said that bells network has the better coverage. I just laughed.

@TELUSsupport Thanks! I called and negotiated a $45/month discount. I won't get too much out of that though as I intend to cancel my Telus internet by summer.

@telus worse company I wish I never switched over to you guys horrible service