Telus Outage Report in Edwards, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Edwards, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edwards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Telus
Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Edwards, Ontario
The most recent Telus outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Edwards, Ontario
Latest outage, problems and issue reports in Edwards and nearby locations:
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Chris Beeston
(@Sunston72) reported
from
Ottawa, Ontario
Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🩸audrey
(@HALSEYSHEAVENs) reported
The Telus remote is ****.
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Hal_Hickey
(@Hal_Hickey) reported
@TELUSsupport Dear Telus, I am on hold for phone support for a while now. I don't have much time to stay on the cell waiting for an agent. My landline suddenly went down in Ladner this morning. No changes have been made, nor have I touched any landline connections. Please advise.
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izzy 🇺🇦
(@Iseabail90) reported
@TELUSsupport Oh look Telus is sending me bill reminders, increases the price by $30, and has yet to even provide me with adequate support to get my phone working. 3 weeks and counting.
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Melanie 🍁 🕊 🇨🇦
(@melanie_sbuna55) reported
@GlobalBC Hey Global, do you know anything about the problem with Telus service morning?
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izzy 🇺🇦
(@Iseabail90) reported
@TELUSsupport I bet Telus would make the winner run through hoops for a year and still not give them the prize. At least that's my experience so far. Anyone thinking about joining Telus should RUN. 3 weeks no working phone, they send me a bill, have to explain the issue 8 times, no help.
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Kelz Walker
(@Kelzuncut) reported
@ShaniCares Girl I get those calls EVERY DAY! I have so many number blocked. It wasn’t this bad when I was with Telus.
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Heather Paddle
(@HeatherPaddle) reported
Another fake text on my cell phone telling me my Amazon account is suspended for too many log on attempts. The other day it was Netflix. Sick of Telus not being able to control this crap. I've unplugged my house phone for the same reason
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Cynthia
(@CynthiaMD92) reported
@TELUS @koodo @TELUSHealth What is the email address of the CEO? Terrible cell service for 6 months and nothing is getting done to replace tower that is down
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glen wilford
(@glenwilford) reported
@Drewmaq @dangotoole Same here been with Telus since the late 80’s got rid of land line. Cell was good for years. Then terrible. Changed to Rogers this year all good.
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Matt Dagley
(@mattdagley) reported
@AwesomeBiota I use Telus. Same network. Maybe it's my iPhone.