Telus Outage Report in Hull, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hull, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Hull, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Ottawa and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Total Blackout | |
| Ottawa |
TV | |
| Kanata |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hull, Québec
Latest outage, problems and issue reports in Hull and nearby locations:
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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𝕜ꪖ𝕥 ꪀꪖડડ
(@kittkat9688) reported
from
Ottawa, Ontario
@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kayla Marie ❼
(@sweetiemariek) reported
@DaversWasHere I never had problems with my phone lolol it's under my fiance's name It's koodoo which is the sister company of Telus
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Douglas Hurtado
(@Douglas9630) reported
@DennisBP3 It's funny that roaming on telus never gives you good speeds, even gotten 5G but really slow somehow, had better luck roaming on Bell
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Ryan Persaud
(@oldninjax) reported
Tip: if you’re roaming with @TMobileHelp in Canada and your data stops working, you may have to manually switch your carrier. In Ottawa, Telus was automatically selected, but data did not work. Switching to Bell solved the issue.
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Tanya Kappo
(@Nehiyahskwew) reported
Any recommendations for new cell service? I'm leaving @TELUS after being lifelong customer (20+yrs). They think it's ok for me to keep paying full (and high) prices for inconsistent (to no) access to data and phone services.
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fly high, fly wild, be free
(@TimGarant) reported
@Scruffy19 I believe Telus is o Bells lines.. at least in my neighborhood it is. It's the Bell Lines that down.. guess I'm going back to Roger's.
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Dr Paul Mackey
(@auscandoc) reported
@kootenaysdoc @DrDMPetersMD I am.. because we’d end up with the product Telus would tell us we should have.. and we would be locked into their non conformance. The standards are already out there and are being used in jurisdictions to achieve integration. It’s non conformance that is the issue.
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ℓαყɳα
(@LaynaRexxy) reported
Oh hey @TELUS just made a $5 price increase on my plan, (like a lot of other people) but offered absolutely no service upgrades. Cool cool cool.
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Wendy Hazen
(@topproducer59) reported
TELUS IS THE WORST COMPANY IN THE WORLD FOR CUSTOMER SERVICE . I HAVE DEALT WITH ADT FOR YEARS AND WHEN THEY HOOKED UP WITH TELUS THE SERVICE WHENT DOWNHILL FAST .. 2 hrs on hold ..DO NOT DEAL WITH TELUS OR ADT SECURITY .. LETS TAKE THEM DOWN .. VOICE YOU COMPLAINTS…
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Milton Kiang
(@channelresume) reported
@TELUSsupport HI, I have the "call control" feature on my TELUS landline. But I am still getting robo and spam calls. Any suggestions on a fix?
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KonnieJr
(@JrKonnie) reported
Longtime @TELUS @TELUSsupport customer. Called and booked services to be relocated July 22, was told July 28 but then July 31 as 'drop' had to be completed. Installers arrived July 31, 'drop' wasn't done so no service. Now told earliest is August 18, time for a new provider??