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Telus outages and service status in Hull, Quebec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Hull, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hull, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Hull, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.

CityProblem TypeReport Time
Ottawa Total Blackout 8 days ago
Ottawa Phone 13 days ago
Nepean Phone 17 days ago
Ottawa Internet 30 days ago
Ottawa Internet 1 month ago
Greely Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hull, Quebec

Latest outage, problems and issue reports in Hull and nearby locations:

  • CJAY932
    Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • bramabramson
    Bram Abramson (@bramabramson) reported from Hull, Quebec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • stillwellgray
    simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • antpepe
    antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • Paulysworld
    Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • DaveInBlackburn
    Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • StefaneBrunet
    Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • PatrickRKay
    Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • OCT_Fan
    Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • vdehejia
    Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • mcguffindavid
    David McGuffin (@mcguffindavid) reported from Chelsea, Quebec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • PBoyer82
    Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JuliaMerrett
    Julia Merrett (@JuliaMerrett) reported

    @TELUS @TELUSsupport No service for 2 days now in Courtice, ON 😭 Help !!

  • Chest_Rockwell7
    Chest Rockwell (@Chest_Rockwell7) reported

    @KyleTWN I've used both Telus and Bell, Bell's reception was always noticeably better, and I find their customer service I comparably better

  • OnionRingGoat
    Trͬeͣvͫo💀 (@OnionRingGoat) reported

    Working for Telus sucks *** Cant wait for the day i leave this goddamn place

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?

  • shermyntank
    Cilantro in a salad bowl (@shermyntank) reported

    @TELUS thanks for pushing your transaction cost to me but not reducing my service charge for the variable costs you built into pricing my plan….

  • SkeetyRubes
    Scott Robinson (@SkeetyRubes) reported

    @telus My cell bill is $435 a month, I live in Kelowna British Columbia and one of the main artery Roads Gordon Drive has **** service. How is this possible? I’ve called in and put in a request and I got a response that there’s no plan to upgrade. #overpriced

  • bbruin44
    Barrie Einarson (@bbruin44) reported

    @deemcee50 @snNOWsucks @Sportsnet Not just you - had NHL live for years, able to watch in very close to 4K - took SN for 1 day and couldn't believe the horrible resolution - they did refund me. Went to Telus, not perfect, only one feed, but at least it's 1080P

  • OldSchoolWB
    OSWB (@OldSchoolWB) reported

    @KyleTWN I have no choice but my corporate IPhone is Telus and I am happy with the service. Some low level service in SE BC but nothing too bad.

  • ireland_89
    CJ Ireland (@ireland_89) reported

    @KarlOesch @GarilynMMorris @TELUS Or 50% of my territory (central Alberta). The service gets worse every day. I pay way too much for my phone to only work half the time.

  • yamadorishitate
    Serge Geoffroy (@yamadorishitate) reported

    @TELUS Probably because they get sucked in by deals for new customers. Afterwards your customer service stinks. I can’t wait to leave.