Telus Outage Report in Hull, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hull, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (10%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Hull, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Ottawa, Gatineau and Nepean.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hull, Québec
Latest outage, problems and issue reports in Hull and nearby locations:
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Christina (@CJAY932) reported from Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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antpepe (@antpepe) reported from Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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simon (@stillwellgray) reported from Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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David McGuffin (@mcguffindavid) reported from Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Bram Abramson (@bramabramson) reported from Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola? (@nicolacourtney) reported
@realfatapollo @TELUSsupport nope! Android and I have restarted so many times already. It's like they don't love me anymore. What a terrible way to BREAK UP WITH SOMEONE, TELUS. I thought you were ~the one~ 😭
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PK (@KenneaPaul) reported
@vankampal @WhistlerBlckcmb @TELUS Nope. Closed. Like the alpine lifts. And the service. #zerofucksgiven
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teens (@cskinzz) reported
NO TELUS I WONT HELP YOU PLANT YOUR MILLIONTH TREE
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Chayse C (@chaysecarr) reported
@Shawridgefarm @bridgetschill I left bell because anytime I had a problem with phone service or internet they did nothing to correct the issue and basically gave me the we don’t care mentality, Telus has been great to deal with and helpful with anything I’ve asked
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Big Daddy Kyle (@BigDaddyKyle14) reported
@HammerwithaK Telus fibre isn't crap... But sure
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Synthetic Animals (@moodyangela) reported
The system is rigged. No gov works for us. And each subsequent gov just guts and outsources more of our services Underfunding healthcare so it fails and people support privatization through Telus Health, which is poaching the insufficient GPs we have now
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Stuart (@stuiemclaren) reported
@cskinzz Telus every month: do you want to sign up for home security. Me: Telus, I’m a millennial living in Toronto. I will never be able to own a home. This is a waste of your time.
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LotusBlossom (@AbbyKuzSi4) reported
@TELUS @ShawInfo @Rogers They downgraded in some cases because nonflex optics shatters, optics flex needed secondary system to preventline flow of light issues or magnetics wave tampering or optiofluiducs cymatic tampering. Mixed systems aremore secure and can stay fast.
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CardioKills (@CardioKill) reported
Help me give back. TELUS will donate up to $5K to the TELUS Friendly Future Foundation on my behalf, to help at-risk youth and make the gaming community a safer, friendlier place Call 1-844-577-0762 and use my code (DCC1103) . Let’s make a difference #Sponsored #TELUS_Distributor
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Chayse C (@chaysecarr) reported
@Shawridgefarm @bridgetschill Customer service has been great, way better than bell, but as many people have said on here before I find my cell service seems to suck more and more no more, seems to be a problem for both bell and Telus