Telus Outage Report in Hull, Outaouais, Quebec

Problems in the last 24 hours in Hull, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hull, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Hull, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.

City	Problem Type	Report Time
Ottawa	Total Blackout	3 days ago
Ottawa	Phone	8 days ago
Nepean	Phone	12 days ago
Ottawa	Internet	25 days ago
Ottawa	Internet	1 month ago
Greely	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hull, Quebec

Latest outage, problems and issue reports in Hull and nearby locations:

• 
  Michael.L (@OCT_Fan) reported 9 seconds ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Paul Boyer (@PBoyer82) reported 1 minute ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Eric Goodwin (@auxonic) reported 2 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  simon (@stillwellgray) reported 5 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 9 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  Christina (@CJAY932) reported 13 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Eric Goodwin (@auxonic) reported 17 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  antpepe (@antpepe) reported 17 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Dave D Garand (@DaveInBlackburn) reported 23 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Vivek Dehejia (@vdehejia) reported 23 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  EA (@ealculumbre) reported 26 minutes ago from Ottawa, Ontario

  @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

• 
  David McGuffin (@mcguffindavid) reported 30 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Eric Goodwin (@auxonic) reported 33 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Will O'Neill (@wtoneill) reported 40 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  Michael Suddard (@MichaelSuddard) reported 40 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  EA (@ealculumbre) reported 44 minutes ago from Ottawa, Ontario

  As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 51 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  ambivalent_one (@ambivalent_one) reported 52 minutes ago from Ottawa, Ontario

  Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 52 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

• 
  Bram Abramson (@bramabramson) reported 55 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  troudbalos (@troudbalos) reported 5 minutes ago

  @Hal_Monitor When you go ghost hunting but you get lost and theirs just a random Telus phone booth in the middle the woods so you decide to call your parents for help since you had some loose change.

• 
  Mamma Bear (@islgalwrites) reported 7 minutes ago

  @pattibacchus @TELUS @TELUSsupport We are with Shaw. Customer service is awesome but the actual service itself is subpar for what you are paying.

• 
  BE McWilliam Fine Art instag bemcwilliamfineart (@ArtistMcWilliam) reported 10 minutes ago

  Telus putting you on hold for an hour? - cut the service and go with another carrier!!

• 
  Tom Beshoff (@TomBeshoff) reported 12 minutes ago

  @TELUSsupport Having an issue with the My Telus app. It seems to get stuck on the Introduction to EverSafe page and I can’t get out of it. Have tried reloading the app and it doesn’t work.

• 
  The White Hatter (@whitehatterteam) reported 13 minutes ago

  @pattibacchus @TELUS @TELUSsupport For doing what we do specific to live broadcast streaming Telus is our #1 choice; we have never had an issue and the customer care has been great. We also use Shaw for our regular internet or as a backup if Telus goes down for whatever reason.

• 
  feels like Groundhog Day (@sliver9754) reported 14 minutes ago from North Vancouver, British Columbia

  @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

• 
  Soren (@zzzoren) reported 14 minutes ago

  Telus in June: Sorry about that outage, have a free On Demand movie! Telus in August: That'll be $7.00 please.

• 
  Katy Mackay 🏳️‍🌈🌻 (@KatyMackay) reported 17 minutes ago

  TFW @TELUS calls to talk about your landline and internet accounts and the call quality is so bad you can't effectively have a conversation. 🧐

• 
  Champ Antoine 🇺🇦 (@ChampAntoine) reported 17 minutes ago

  @pattibacchus @TELUS @TELUSsupport Shaw is AWFUL. Terrible customer service, choppy internet and unwilling to give a fair deal after 10+ years of usage.

• 
  Kat Ling (@sapphkat) reported 19 minutes ago

  @pattibacchus @TELUS @TELUSsupport I’ve never had any issue with Telus but I NEVER call them. I only tag them through Twitter. Way more responsive!!