Telus Outage Report in Hull, Outaouais, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hull, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Hull, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Ottawa, Gatineau, Nepean and Kanata.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Hull, Québec
Latest outage, problems and issue reports in Hull and nearby locations:
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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simon (@stillwellgray) reported from Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Christina (@CJAY932) reported from Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
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Bram Abramson (@bramabramson) reported from Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
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antpepe (@antpepe) reported from Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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James P (@JvonPfleiderer) reported
@RhonaRaskin @ring Don’t get me started on Telus Home Security. If Nest let’s you down don’t move to Telus unless you want to experience more pain, frustration and anger.
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The Dove (@dmaharajh10) reported
@TELUSsupport I would like to keep this public because I'm not getting any new services from you and we in Canada are consistently amongst the highest mobile costs in the world. I've been with Telus for over 15 years and I've never had an ad-hoc increase like this without any justification.
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Jeremy (@Jer_is_a_twit) reported
@Bell Its now been 4 days and still limited / no data in the Orangeville, Ontario area. Many friends on @Telus and Bell getting no info and Tech support still can’t even confirm if an outage was identified. Shame!
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Vee Champoux (@SnodV) reported
so I spent 87 min on the phone on a sunny Sunday to make it right. by the time I hung up they refunded me 267$ - can you imagine???? I *had* been a happy @TELUS for many years, but now, this has soured me. This is how you treat loyal customers who bring a new client?
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Darth Errol (@tacticszerozero) reported
@thegreatdandin0 Eh. Just making sure this stays alive. That’s too bad. It took them ages for my neighborhood to get Telus Fibre. When they upgraded, I ditched Delta Cable and went to Telus and never looked back. It’s been the most consistent internet I’d used and I’ve had Shaw as well.
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Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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QPAC (@qpac88) reported
@TELUS thanks for taking 48 hrs to not fix a single power line..I want my service back. Ridiculous..
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Jimcarrol1964 (@jimcarrol1964) reported
@SalmanStays @TELUS If Telus decides to go through with this one and a half percent surcharge I might just end up switching carriers. I'm already paying a lot for my cell phone service and if Telus decides to do this it's only showing it's being greedy so
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Brij Gupta (@B06Gupta) reported
@TELUSsupport It is so frustrating. ported my four lines from rogers, tempted by discounts u offered as home security services customer. First bill is twice the committed amount. Cc call means 1 hr wait time. No option, but to end all services from @TELUS
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Jen McLean (@Fred4everM) reported
@JohnHaleCrimLaw @Bell @TELUS They really are cut off as very few people have landlines anymore. It is very damaging to leave human beings without a support system.