Telus outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0
May 24, 12:00 AM EDT	0	0
May 24, 12:20 AM EDT	0	0
May 24, 12:40 AM EDT	0	0
May 24, 1:00 AM EDT	0	0
May 24, 1:20 AM EDT	0	0
May 24, 1:40 AM EDT	0	0

May 24: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Telus outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	2 months ago
Nepean	Phone	2 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

Stefane Brunet (@StefaneBrunet) reported 3 minutes ago from Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
Michael Suddard (@MichaelSuddard) reported 4 minutes ago from Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
Stacey Simmons (@mssimmonssays) reported 12 minutes ago from Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
EA (@ealculumbre) reported 15 minutes ago from Ottawa, Ontario
As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport
Bram Abramson (@bramabramson) reported 15 minutes ago from Hull, Quebec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
Dave D Garand (@DaveInBlackburn) reported 16 minutes ago from Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
Vivek Dehejia (@vdehejia) reported 24 minutes ago from Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
ambivalent_one (@ambivalent_one) reported 32 minutes ago from Ottawa, Ontario
Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
simon (@stillwellgray) reported 37 minutes ago from Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
Eric Goodwin (@auxonic) reported 38 minutes ago from Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 40 minutes ago from Ottawa, Ontario
@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
Eric Goodwin (@auxonic) reported 40 minutes ago from Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
Patrick Kay (@PatrickRKay) reported 43 minutes ago from Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
Paul McGuire (@mcguirp) reported 45 minutes ago from Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 46 minutes ago from Ottawa, Ontario
@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
Paul McGuire (@mcguirp) reported 47 minutes ago from Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
Paul Atkinson 🇨🇦 (@Paulysworld) reported 52 minutes ago from Gatineau, Quebec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
Chris Beeston (@Sunston72) reported 55 minutes ago from Ottawa, Ontario
Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
antpepe (@antpepe) reported 56 minutes ago from Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
Will O'Neill (@wtoneill) reported 58 minutes ago from Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Michele (@muffins135) reported 8 minutes ago
@TELUS Why did I as the customer, have to search out this info? Ridiculous
Glen Bell (@GlenBellWX) reported 11 minutes ago
@TELUSsupport @TELUS Is there a problem with telus home billing agent support right now. I've been on hold for 1hr 15min currently and over 1hr last evening before being disconnected because call center went closed. Ridiculous
James Burnell (@uxridge_james) reported 12 minutes ago
@MelissaLMRogers @TELUSsupport I pay $30 for 150 gig unlimited on Telus. Only 5 bucks more than Florida I guess Canada isn’t as bad as you think.
heiba9866 (@heiba986627073) reported 13 minutes ago
@Hux45545638 @WestJet This is what WS wanted they wanted cheap customer service they pay $700 a month in Telus El Salvador, I work for them and you have no idea how stupid they are, they don't know what to do they can't even speak English Telus will just ask them fill out this template during the call
nonchalantgoonr (@arcu31d) reported 14 minutes ago
MY NAME IS TELUS INTERNET SERVICE PROVIDER AND I LOOOOOOVE THROTTLING DOWNLOADS WHEN YOU PAY FOR 1 GIGABIT FIBRE INTERNET
FiftySomethingNobody (@50somenobody) reported 20 minutes ago
@CarrieTait @tom_cardoso Dani will do ANYTHING to rig and fix - kind of like that beyond insulting Telus Lifeworks "study" which in no way qualifies as 3rd party financial analysis - she can't be trusted to be straight up and professional about anything #despicabledani #firetheucp
Isaac Dyck (@SolitaireGOAT) reported 21 minutes ago
@jodyvance @TELUS My 500g download is only $100 month form Telus cancel everything else and buy a Samsung tv they have better channels than Telus for free
Vikram Barhat (@VikramBarhat) reported 22 minutes ago
@jodyvance @TELUS If it’s any consolation, Bell fiber is just as bad.
Chad (@ChadR991) reported 25 minutes ago
@BlondeBigot11 @TELUS I can never trust an Indian anywhere near my property. They’re habitual liars, scammers, thieves, fraudsters and criminals. I will never give them my business. Indians are the most dishonest snd untrustworthy people I’ve ever come across. Nothing will change my mind now.
Gab🇨🇦 (@GabLad92) reported 28 minutes ago
@MelissaLMRogers @TELUSsupport Telus is your issue lol go with Fizz or Public mobile