Telus Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Gatineau, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	5 days ago
Ottawa	Phone	10 days ago
Nepean	Phone	14 days ago
Ottawa	Internet	27 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Eric Goodwin (@auxonic) reported 25 seconds ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Bram Abramson (@bramabramson) reported 3 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Vivek Dehejia (@vdehejia) reported 3 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Paul Boyer (@PBoyer82) reported 6 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 7 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  Michael.L (@OCT_Fan) reported 9 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  simon (@stillwellgray) reported 16 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  EA (@ealculumbre) reported 18 minutes ago from Ottawa, Ontario

  As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

• 
  Dave D Garand (@DaveInBlackburn) reported 19 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Will O'Neill (@wtoneill) reported 25 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  ambivalent_one (@ambivalent_one) reported 25 minutes ago from Ottawa, Ontario

  Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 31 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

• 
  Eric Goodwin (@auxonic) reported 35 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  EA (@ealculumbre) reported 37 minutes ago from Ottawa, Ontario

  @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

• 
  David McGuffin (@mcguffindavid) reported 39 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 45 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Eric Goodwin (@auxonic) reported 46 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Michael Suddard (@MichaelSuddard) reported 52 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  antpepe (@antpepe) reported 56 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Christina (@CJAY932) reported 57 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramona KN (@ramonanijjar) reported 6 minutes ago

  @TELUS @TELUSsupport do you have an update on how long this outage issue will take to resolve?? People still work from home 🥴 #yyc #telus

• 
  Fiona Hughes (@HughesFiona) reported 8 minutes ago

  It sure is frustrating when my internet goes down so does my landline. Anyone else have this issue with their landline. I mean - why have a landline if it’s it not going to work when you need it?! @TELUS

• 
  Raj G (@RajveerG) reported 8 minutes ago

  @TELUS @TELUSsupport Upper NE Calgary experiencing Home Internet, TV, Mobile Internet outages. What is the issue and what is the estimated time for it to be resolved?

• 
  Maulik Doshi (@maulikadoshi) reported 13 minutes ago

  @TELUS is your network down ? No internet in Calgary ne

• 
  yycwanderer (@startupdba) reported 15 minutes ago

  I need internet for my work. Can't even use my telus mobile data to tether to my pc. 4G is very slow.

• 
  silv3r_aura_3 (@silv3r_aura_3) reported 16 minutes ago

  @TELUS @TELUSsupport When your modem has green lights, but no internet, phone or tv services. No mention of outages online. Wait over an hour for technical support only to be told they are surprised your area is also part of the outage & they hope it’s fixed by the am…

• 
  Sarah (@_lumosmaxiima) reported 20 minutes ago

  @Crackmacs anyone else having issues with Telus tonight? I have no internet at my apartment in the NE

• 
  Abdul 🇵🇸 (@hoe4karlmarx) reported 23 minutes ago

  Really bout to go to sleep at 930pm so I stop using my data since telus is down 😭

• 
  Random Nameless UCP Hater (@RandomNameless1) reported 24 minutes ago

  I am so ******* sick and tired of scam calls! I pay more than enough money to the Canadian Mobile phone mafia for them to do something about this ****! @TELUS @TELUSsupport figure this shut out!

• 
  Chosen One (@DanielAnuebunw2) reported 24 minutes ago

  @TELUSsupport there seems to be a Telus outage in Calgary AB any update on this?