Telus Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Gatineau, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	4 days ago
Ottawa	Phone	9 days ago
Nepean	Phone	13 days ago
Ottawa	Internet	26 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Christina (@CJAY932) reported 6 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Patrick Kay (@PatrickRKay) reported 7 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Michael Suddard (@MichaelSuddard) reported 11 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Vivek Dehejia (@vdehejia) reported 12 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  simon (@stillwellgray) reported 16 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Paul McGuire (@mcguirp) reported 19 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  Michael.L (@OCT_Fan) reported 23 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Paul McGuire (@mcguirp) reported 25 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  Paul McGuire (@mcguirp) reported 28 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Paul McGuire (@mcguirp) reported 31 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 37 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Michael Suddard (@MichaelSuddard) reported 37 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Eric Goodwin (@auxonic) reported 46 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Stefane Brunet (@StefaneBrunet) reported 47 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Bram Abramson (@bramabramson) reported 47 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Stacey Simmons (@mssimmonssays) reported 53 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  antpepe (@antpepe) reported 55 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Paul Boyer (@PBoyer82) reported 55 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Dave D Garand (@DaveInBlackburn) reported 57 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Paul McGuire (@mcguirp) reported 58 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brenda Thevarge (@grammabee007) reported 7 minutes ago from Mount Currie, British Columbia

  Gotta jump around, can't get down 🎶 reminds me of the Telus commercial 😁

• 
  Michael Suddard (@MichaelSuddard) reported 13 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Caster Sandra (@caster_sandra) reported 14 minutes ago from Surrey, British Columbia

  @JustinTrudeau @TELUS ok got signal

• 
  Jeanne (@Meanchef) reported 14 minutes ago from West End, British Columbia

  Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

• 
  Sébastien April (@SASgrafix) reported 15 minutes ago from Kelowna, British Columbia

  Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

• 
  Melanie Korach (@melanie_korach) reported 15 minutes ago from Whitby, Ontario

  I am a loyal #TELUS customer! #StarfishClub @TELUS

• 
  artman101 (@Artman101a) reported 16 minutes ago from Edmonton, Alberta

  @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

• 
  Michael Suddard (@MichaelSuddard) reported 18 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported 20 minutes ago from Medicine Hat, Alberta

  @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

• 
  Spooky Beca (@RebecaMacKinnon) reported 21 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬