Telus Outage Report in Gatineau, Outaouais, Québec
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The latest reports from users having issues in Gatineau come from postal codes J8Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet |
Community Discussion
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Telus Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Chris Beeston
(@Sunston72) reported
from
Ottawa, Ontario
Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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steve
(@slaur3000) reported
from
Ottawa, Ontario
@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jesse Rolufs
(@JesseRolufs) reported
@SunnnyBeeee @KyleGunderson Used Telus for yrs. Helpful, good coverage, great pricing, but dropped them over a recurring issue where they would cancel my autopay without telling me, continue to bill me without telling me, and then I would suddenly get hit with a large several month bill with interest.
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Todd
(@toddintune) reported
@KyleGunderson I'm on Telus. I have no idea what their device pricing is because I just buy my phone outright. I'm paying $65 / month for unlimited everything. I have 15 GB of high speed data which I never go over. Coverage is excellent in my experience.
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Jesse Rolufs
(@JesseRolufs) reported
@SunnnyBeeee @KyleGunderson Switched to Bell fairly recently, and while my plan isn't quite as good as it was under Telus, the coverage and service is equivalent (and I haven't had to deal with the aforementioned billing issue).
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jd duke 71
(@45meduim71) reported
Hey telus where ******** is my refund money from sending yr old equipment back to u in Oct if I have to go to 1 of yr stores in cgy I won't be quiet about it !!!!
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DubBless Media
(@Dubbless_Media) reported
If you are considering @TELUS for your business security or any kind of services in general. Just don’t. Worst @TELUSsupport I’ve ever dealt with.
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Connie #ClimateEmergencyIsReal
(@penner_connie) reported
@TheJenRollins I'm looking for internet service no cable or land line or security just want internet and all my findings say Telus is better. Oh dear.
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Norm Fisher
(@norm_fisher) reported
@KyleGunderson I've been with Telus a few years. The phone service from my North end home sucks pretty hard. It's good in other locations. I've got about $600 remaining to pay on my phone but I'm considering just paying out the contract and switching to SaskTel.
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Ro 🌐
(@Romsicle) reported
I have telus fibre yet youtube is always setting the quality to the lowest possible selection every time wtf
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Dylan
(@DylanShervill) reported
@RareAdamCasts Freedom is owned by Shaw, who just got purchased by one of the big 3, Koodo is owned by Telus, Virgin is owned by Bell, Fido is owned by Rogers. The “budget” carriers still have one of the big 3 hands in them like a puppet. They’re all awful.
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Brock Tyler
(@brocktyler) reported
@stafford_greer @TELUS @Rogers So bad. So so bad.