Telus

Telus Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gatineau, Outaouais, Québec 01/28/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Telus outage reports came from the following cities: Gatineau and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Phone
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaGatineau Wi-fi
CanadaGatineau Phone
CanadaOttawa Internet

Community Discussion

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Telus Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • kittkat9688 𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • DaveInBlackburn Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • HeatherBadenoch Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • antpepe antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • vdehejia Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

  • OCT_Fan Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

  • ambivalent_one ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • stillwellgray simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • mcguffindavid David McGuffin (@mcguffindavid) reported from Chelsea, Québec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • Paulysworld Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • PBoyer82 Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • CJAY932 Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • wtoneill Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • bramabramson Bram Abramson (@bramabramson) reported from Hull, Québec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • maureen20shawc1 maureen (@maureen20shawc1) reported

    @lady_aven @Shadeau90z I had Telus service as well.

  • Ansovald Tibalt Ablaze. (@Ansovald) reported

    @LAURIEVANCOUVER @TELUS @Rogers Telus has a more reliable network the rogers will ever have. Didn't have one issue yesterday unlike... oh wait you wouldn't know as you had literally no service.

  • PatrickDusablon Patrick Dusablon (@PatrickDusablon) reported

    @IanKing Doesn't help that the CRTC senior ranks are stacked with former Bell/Rogers/Telus execs and they all too often act like they still work for their old employers and not the public service.

  • maureen20shawc1 maureen (@maureen20shawc1) reported

    @print3_d @Shadeau90z I went to a couple of restaurant’s and even though I’m a Telus customer could not use my debit card only cc and cash.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @helenkpeterson @fabulavancouver People are forgetting years ago - Telus went down for two weeks. Many people lost their emails and never got them back….after which Telus offered the big sum of $10 for each customer.

  • PatrickDusablon Patrick Dusablon (@PatrickDusablon) reported

    @gmbutts @MarkDWiseman Maybe if the practice of appointing former Bell/Telus/Rogers execs to the top ranks of the CRTC ended, we might get somewhere. More often than not, those guys act like they're still working in the private sector and not the public service.

  • jallard0427 Sunnydee0427 (@jallard0427) reported

    I imagine it'd be hard to take it serious when you"re playing for a team that hired Elmer Fudd as the manager. Or for an owner that f'd so bad that all their customers and the big banks are reconsidering using them as their service provider. Ironic Bell & Telus were just fine.

  • John88815261 John (@John88815261) reported

    @motojax1 Rogers is the worst, glad I'm with Telus

  • SteveUrszenyi Steve Urszenyi (Ur-SAY-nee) (@SteveUrszenyi) reported

    @linwood_barclay @Rogers Wow. We switched from Rogers to Bell for all things at home (incl. phone), and my cell service is Telus. I mean, there but by the Grace of God, and all that. 24 hours. Ew.

  • meilach Sam Meilach (@meilach) reported

    @CP24 Why couldn't Roger's switch everyone to use Bell or Telus in an emergency?