Telus Outage Report in Gatineau, Outaouais, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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𝕜ꪖ𝕥 ꪀꪖડડ
(@kittkat9688) reported
from
Ottawa, Ontario
@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Heather Badenoch 💉💉💉
(@HeatherBadenoch) reported
from
Ottawa, Ontario
@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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❤Athena Belanger
(@StartAgainFresh) reported
@TELUS you phone Security and Norton360 is garbage I still hear people on my phone threatening me!!
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♌️
(@_mdgomes) reported
Telus is soooo ******* *** omfg. I never thought I’d say this but I miss my Rogers service. This is nuts
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Cory Boehm
(@Cory_Boehm) reported
@Bryson_M @BenKlass @CanadaPIAC For clairty I meant the federal government would take over Bell, Telus, Rogers, et all networks, towers and frequencies. The federal government would own, operated and sell only wholesale access. Rogers, Bell, Telus, et all would then be MVNO on the federal owned network.
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\\\ Colt Joshua \\\
(@Ap3x_Trib3) reported
@BlondeBigot11 @theJagmeetSingh Right. I get 30 dollars off each cell line because I have home internet with Telus. Only a few dumb teens will buy this garbage.
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Brent Robinson 🇺🇦
(@Okotokslawyer) reported
@GraemePerrow I have a Telus Pik box because i have Telus internet and a lot of it is crap but the TSN app and the NLL games on it have been rock solid this season. And I’ve only had to login once.
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The S̵t̵a̵d̵i̵a̵ Sane L̵i̵f̵e̵ LUNAtic
(@TheStadiaLife) reported
@Improjoe @TELUS Ahh you need their home services Optik TV, etc. Those aren't available in Saskatchewan, sadly. I only have cell service with them.
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PR PRO
(@profmrkgpr) reported
I don't care if @Rogers and #Shaw have merged. I would never go with them. I will always stay with @TELUS! Sorry to say, but their system sucks. I just remember when there was an earthquake or a power outage, Telus always worked, the other ones didn't.
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Jennifer Penton
(@MRS_SHHH22) reported
@TELUS @TELUSsupport @TELUSNews currently have an 87 year old home alone with no phone or life alert due to your techs error &can’t fix it until the 4th? If you are going to charge rural Canadians full price for services, we deserve equitable access and timelines for repairs.
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Dr. Genevieve Eastabrook MD FRCSC (she/her)
(@placentadoc) reported
Virtual care services through private companies are a huge problem. Here’s an example of why: Recently, I got a referral from Telus Health for a patient with a gyne issue (abnormal bleeding). Never examined because it is virtual “care.” This is NOT acceptable practice.
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ré
(@reiputationn) reported
help telus just emailed me 😭