Telus Outage Report in Gatineau, Outaouais, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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𝘊𝘩𝘳𝘪𝘴𝘵𝘪𝘦 𝘔𝘤𝘓𝘢𝘳𝘥𝘪𝘦 𝘊𝘩𝘳𝘪𝘴𝘵𝘺
(@christiebabble) reported
@Mikeggibbs Not sure what the situation is but here are some numbers Distress Centre Durham Helpline, 1-800-452-0688 Assaulted Women's Helpline, 1-866-863-0511, or dial #SAFE (#7233) on a Bell, Rogers, Fido, or Telus mobile phone Call 911 if an emergency
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Tony White 🗯
(@CanuckTony) reported
We are without TV or Internet this morning and are with @Bell_Aliant - is anyone else having that issue in or around Halifax/Clayton Park? We do have power (and data through Telus), so this is a minor inconvenience. Just wondering how isolated the outage is.
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Lacey
(@laceybeanreads) reported
@Mellyfax Happened with me last night on Telus. Data was very slow.
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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KLW
(@KLW_79) reported
So J have a phone but not having data for a year or two cuz Im too lazy to get it again Telus gave my number to someone so I can’t do this myself but if someone is bored with voicemail message make kt Never Gonna Give You Up teach the scam callers a lesson
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🇨🇦barbiedahl🍁
(@snapdragon4561) reported
@MollyJongFast Yes. It’s disgusting. Only thing o can do is get rid of my North America News Package from #Telus because they make me accept Fox with Canadian News and CNN and MSNBC which they make me pay extra for. But Fox included .. **** that.
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syrah kai // its poetry but also not
(@SyrahKai) reported
Lol @koodo rep trying to tell me that my plan has a glitch and I need to switch to @TELUS What kind of incentives are you giving these poor reps to pressure them into being dishonest and unhelpful?
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Shawn
(@Shawn41858364) reported
All these news networks personal will be scrambling for jobs as there networks die off and .true@news prevails. Rebel news .🎩off you guys.cancelling networks tomm am .cbc ctv global , national all of you will never get a penny from me again .Telus you too
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Ryan M.
(@saskryan) reported
*306-757-7111 . . . Stupid auto-correct changing it to a Telus cellphone prefix!
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Corey Norlander
(@Corey_Norlander) reported
Regretting my switch to @koodo instead of Virgin. When I moved from @TELUS I was told all hookup fees would be waived. Charged $40 for the temp number I used for 15 minutes, supposedly needed for setup. Support was useless and shady, like they knew this was common. #scam