Telus Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Gatineau, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	3 days ago
Ottawa	Phone	8 days ago
Nepean	Phone	12 days ago
Ottawa	Internet	25 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Michael.L (@OCT_Fan) reported 3 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Eric Goodwin (@auxonic) reported 13 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 16 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 16 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Christina (@CJAY932) reported 20 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Eric Goodwin (@auxonic) reported 21 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  simon (@stillwellgray) reported 22 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  antpepe (@antpepe) reported 22 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Eric Goodwin (@auxonic) reported 23 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 31 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

• 
  ambivalent_one (@ambivalent_one) reported 36 minutes ago from Ottawa, Ontario

  Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

• 
  Michael Suddard (@MichaelSuddard) reported 36 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Bram Abramson (@bramabramson) reported 37 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Paul Boyer (@PBoyer82) reported 37 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Stefane Brunet (@StefaneBrunet) reported 37 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Will O'Neill (@wtoneill) reported 38 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  Vivek Dehejia (@vdehejia) reported 46 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Michael Suddard (@MichaelSuddard) reported 52 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  David McGuffin (@mcguffindavid) reported 56 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Dave D Garand (@DaveInBlackburn) reported 59 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheryl Koch (@chekoc1) reported 1 minute ago

  @Quea_Ali I have Telus. Left Shaw it was awful. I have been paying for high speed internet and it never gets up to speed! Had 4 service calls with tech to home. Still doesn’t work well. Nowhere left to turn to.

• 
  Michelle Jones (@Michell62666854) reported 7 minutes ago

  @randyw74 @drex We had the same issue but with Telus.

• 
  Anil Pereira 🙏🏾 (@AnilHPereira) reported 8 minutes ago

  @entwistled 20+ year customer here and I’m caught in customer service hell with both your @TELUS and @adtsouthwestcan ADT Canada teams. Help!!!!

• 
  Bobby Allyn (@BobbyAllyn) reported 11 minutes ago

  She said when she was hired and trained for the job, the demo videos involved TikToks of children fighting. She says she was never warned of just how disturbing some of the footage she would be seeing every day would be, so she sought counseling through contractor Telus

• 
  Vladimir Nets Ov (@dyckster10) reported 11 minutes ago

  @CTVNews Hey @TELUS @TELUSsupport , your fibre optic service isn’t available in my neighbourhood yet. It is 1/4 of a kilometre away though. Fix that and I’ll switch. I’d prefer not to deal with Rogers.

• 
  Alysha (@aenux) reported 12 minutes ago

  Hey Telus what’s the point if your therapy line books out for weeks generally we need help asap not three days out.

• 
  sairys wolf (@Sairyswolf) reported 12 minutes ago

  Wtf I went into a Telus store to look into phone upgrade and told all their store demo phones were stolen. How? Aren't they locked down and have someone there watching??????

• 
  🦖 30-50 Feral Lobsters 🦖 (@Shyspinylobster) reported 18 minutes ago

  TW: financial shenanigans. I had to listen to my Mom talking to Enmax tonight, she almost broke down several times. It was them that charged the wrong account the same month Telus double charged us so now her account (which has been flawlessly paid for decades) is in arrears.

• 
  Michael Russell 🌻 (@mrussellphoto) reported 21 minutes ago

  @PeterVogel I went into a renewal with shaw (internet/tv) expecting a battle and it was super easy with only a slight increase. Telus wouldn't budge on my Mom's phone price though. If I recall you had it down around 10/mo?

• 
  cops are still a public health crisis (@nosleeptillzzz) reported 22 minutes ago

  @Tori_DLCR Although you'd be going through Telus's network (yuck), Public Mobile has decently priced plans. The only sticking point for most people in my experience is needing to provide your own device