Telus Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Gatineau, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	4 days ago
Ottawa	Phone	10 days ago
Nepean	Phone	13 days ago
Ottawa	Internet	27 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Michael.L (@OCT_Fan) reported 2 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Michael Suddard (@MichaelSuddard) reported 5 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Paul McGuire (@mcguirp) reported 5 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  Paul McGuire (@mcguirp) reported 5 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  Stefane Brunet (@StefaneBrunet) reported 10 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Bram Abramson (@bramabramson) reported 10 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  steve (@slaur3000) reported 13 minutes ago from Ottawa, Ontario

  @TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7

• 
  antpepe (@antpepe) reported 14 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Patrick Kay (@PatrickRKay) reported 17 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Paul Boyer (@PBoyer82) reported 22 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  simon (@stillwellgray) reported 25 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Christina (@CJAY932) reported 32 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Paul McGuire (@mcguirp) reported 44 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  A.G.LEN (@AmmarGlen) reported 44 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Stacey Simmons (@mssimmonssays) reported 49 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  Paul McGuire (@mcguirp) reported 53 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  Vivek Dehejia (@vdehejia) reported 54 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Chris Beeston (@Sunston72) reported 55 minutes ago from Ottawa, Ontario

  Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

• 
  Michael Suddard (@MichaelSuddard) reported 55 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Paul McGuire (@mcguirp) reported 56 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheilala (@siiranss) reported 8 minutes ago

  Really need to stop depending on technology cause this **** that Telus pulled was ridiculous

• 
  Perry Greer (@PGreer29) reported 10 minutes ago

  @MatthewWords Looks like Koodo and Telus also having issues, I'm not getting calls or texts, I'm in St.Lazare

• 
  Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported 12 minutes ago from Calgary, Alberta

  @debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?

• 
  ExiledSn1per (@ExiledSn1per) reported 13 minutes ago

  @jelliclecatsttv @TELUS That sucks

• 
  Annette (@whynotannie) reported 14 minutes ago

  OK - So I purchased from ADT - who sold to Smart Home Security who sold to Telus, who sold my file to legacy systems and they still are unable to help me. Buyer beware - do not purchase anything from these companies. @TELUSsupport @TELUS

• 
  alex hamilton (@SKRollins) reported 15 minutes ago

  So on paper even though you have to pay more money down for the phone, I can save like $1000 or more long term with Koodo over Telus and still don’t have to sign a contract. The only downside is you don’t get 5G, only 4G. Does that really matter if you barely call or text anyway

• 
  🍜 (@bubby373) reported 16 minutes ago

  what the actual **** is wrong with @TELUS today like srsly I can’t do ****

• 
  Shanne Marie (@shannemarie) reported 16 minutes ago

  @WhiteLightKing @TELUS I use @TELUS Call Control. Haven't had a robo call since adding it ($0). My tip is that if you call a business and request the call back service (eg. Air Canada), you need to turn it off (*99) b/c the callback initially is a robo call which can't respond to the blocking prompt.

• 
  Shanne Marie (@shannemarie) reported 21 minutes ago

  @WhiteLightKing @TELUS I wish I could get the same thing from @RogersHelps for my cell phone service!!

• 
  mikael mathieu (@mikael_mathieu) reported 22 minutes ago

  @TELUSsupport Why telus is down