Telus Outage Report in Gatineau, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Total Blackout | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JayDee- Currently in BNE 🇦🇺- Escaped from 🇨🇦
(@JordanD74823364) reported
@ATSoos @TELUS @TELUSsupport It's clear they have turned a page in ethical business practices. I had to cancel with this recently myself.
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Wild Bill
(@WildBil02184982) reported
@ATSoos @TELUS @TELUSsupport I shut down telus 2 months ago. Go to superstore and talk to PC mobile. I am getting a really great deal for 30 bucks a month. Just sayin. I don't work for PC. I just hate telus
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Adam Soos ⳩
(@ATSoos) reported
Telus is absolutely awful. I helped some older folks renew their contracts because they were worried they might get something wrong. The bill Telus sent was $300 over what was discussed and the monthly rate is $20 above what was agreed to. Brutal. #Telus @TELUS @TELUSsupport
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Greg Taylor
(@FishFirstBC) reported
@RobShaw_BC @adriandix This is criminal. I work with an indigenous woman with 3 young children who lives in Vcr, doesn’t have a family Doctor, and whose only options are Telus health or a 6-12 hour wait in emergency. Oh yeah, what does she do with the other 2 kids while she waits?
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JT Yo | @JT@newwest.social
(@JThompsonNW) reported
@CityNewsVAN Been waiting for this. Not gonna lie, the Copeman Clinic that @TELUS bought saved my life when no one else could or would. Yes I paid. Yes they saved my life. Yes I support the so-called two-tier healthcare. Unfollow me now, I can take it.
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Geanine Edith Robey
(@RobeyEdith) reported
@TELUS @koodo 2/2 And why am I not trying shoreline calls which sometimes work? Because you keep nailing us for roaming charges when we’re home on Gabriola. Also, we travel & don’t always remember to turn off roaming/network selection & get nailed but u refuse to reverse charges
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Joe Piazza
(@LAOJoe) reported
Wow. I switched to Telus on Cyber Monday. The Canada-US 100GB 5G+ plan went down from $100 to $90 and I got some other discounts and gift cards. Now that the sale is over it went up to $125. That is a crazy 40% increase.
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Bruce Shearer
(@roystonbruce) reported
@Lidsville @markroseman Spoken like someone who has a family Dr and doesn’t have to rely on FREE Telus Docs. Fix the FD problem before you kill the alternative!
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drews book reviews
(@drewsbookreview) reported
@AnthonyLacavera @usher933 I doubt anyone can honestly define "true competitor" in any objective sense Yes we need more competition, really we only have 4 mobile providers (same number post merger) and only 2 ISP in any given market (same post merger) thats the issue Telus or shaw, rogers or shaw. Still 2
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Terry2017
(@Terryg2017) reported
@AndreaWoo @adriandix BC’s negligence in managing the healthcare has resulted in many deaths due to no access to doctors, excessive waiting times for life saving treatments and procedures. Now they seek to prevent Telus from providing what they fail to do. How can Eby and Dix sleep at night ?