Telus Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Gatineau, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	6 days ago
Ottawa	Phone	12 days ago
Nepean	Phone	15 days ago
Ottawa	Internet	29 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Paul Boyer (@PBoyer82) reported 2 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Paul McGuire (@mcguirp) reported 4 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  Paul McGuire (@mcguirp) reported 7 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  simon (@stillwellgray) reported 8 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Christina (@CJAY932) reported 13 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  antpepe (@antpepe) reported 16 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Patrick Kay (@PatrickRKay) reported 22 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Dave D Garand (@DaveInBlackburn) reported 23 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Stefane Brunet (@StefaneBrunet) reported 24 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Michael Suddard (@MichaelSuddard) reported 33 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Paul McGuire (@mcguirp) reported 34 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 37 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Vivek Dehejia (@vdehejia) reported 38 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Paul McGuire (@mcguirp) reported 45 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  Eric Goodwin (@auxonic) reported 47 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Michael.L (@OCT_Fan) reported 48 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Stacey Simmons (@mssimmonssays) reported 52 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  Eric Goodwin (@auxonic) reported 54 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Bram Abramson (@bramabramson) reported 59 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Michael Suddard (@MichaelSuddard) reported 59 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vratislavia Man (@VratislaviaM) reported 3 minutes ago

  @TELUS Hey @telus rogers is currently down. Do you have any deals for people considering jumping ship??

• 
  DGE 1.0 (@EllDevon) reported 5 minutes ago

  @staceykate1973 Rogers? They had a major outage! TELUS, still working, at least for me.

• 
  Alicia Aitchison (@lish009) reported 6 minutes ago

  @adolwyn I’m with Telus but the my colleague is in Rogers & has had service all morning. Others in the office have had intermittent issues.

• 
  dan (@mintsource) reported 10 minutes ago

  @DominikDiamond The Canadian telco market is one of the worst in the developed world.. Bell, Telus and Rogers are an oligopoly colluding on their plan costs keeping their costs virtually identical.. they need foreign competition but they always lobby to block it... sorry rant over :)

• 
  That Girl (@whoulooknat) reported 11 minutes ago

  Anyone think this cellular blackout in Canada has anything to do with the Huawei trial #rogersoutage #telus #Bell

• 
  Pretty Summer Playlist is OUT (@saweetiebestie) reported 15 minutes ago

  So Rogers Bell and Telus are down and I need those for work. So I might not work today 🤩🤩

• 
  FrequencyDemon (@FrequencyDemon) reported 21 minutes ago

  A Telus rep tried to sign me up yesterday now my service is gone. Hmmmmmm 🤔🤔🤔🤔🤔

• 
  RobMac (@4RobMac) reported 22 minutes ago

  @TELUS you’re missing a huge viral tweet here by not posting your customer service number and saying “Having trouble with your provider? (Insert phone number) Telus about it” You can have that one for free

• 
  Brendon (@systemlayers) reported 26 minutes ago

  Telus has the worst customer service provider of all time. Their support: can't verify there's internet at our new office shop. I call our neighbor and verify they use Telus internet. "Sorry we will get back to you in 48 hours to let you know if we can install internet there"

• 
  Melinda Prieur (@mmmprieur) reported 26 minutes ago

  @RogersHelps Wtf?? I can't call nobody???? I'm telus why so long??? I've been trying to call family for hours now wtf?