Telus Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	2 days ago
Ottawa	Phone	7 days ago
Nepean	Phone	11 days ago
Ottawa	Internet	24 days ago
Ottawa	Internet	30 days ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Paul McGuire (@mcguirp) reported 2 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  antpepe (@antpepe) reported 7 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 8 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Michael Suddard (@MichaelSuddard) reported 10 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Bram Abramson (@bramabramson) reported 10 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Stacey Simmons (@mssimmonssays) reported 12 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  Christina (@CJAY932) reported 13 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Vivek Dehejia (@vdehejia) reported 13 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Stefane Brunet (@StefaneBrunet) reported 18 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  simon (@stillwellgray) reported 26 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Chris Beeston (@Sunston72) reported 27 minutes ago from Ottawa, Ontario

  Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

• 
  A.G.LEN (@AmmarGlen) reported 29 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Patrick Kay (@PatrickRKay) reported 32 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Paul McGuire (@mcguirp) reported 32 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  Paul McGuire (@mcguirp) reported 35 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  Michael Suddard (@MichaelSuddard) reported 38 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Paul Boyer (@PBoyer82) reported 39 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Paul McGuire (@mcguirp) reported 50 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Paul McGuire (@mcguirp) reported 55 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  Michael.L (@OCT_Fan) reported 55 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vancity5604 (@bellerose5604) reported 3 minutes ago

  @TELUS @TELUSsupport wifi outage in fleetwood ? .

• 
  ty (@tylery) reported 4 minutes ago

  After being a client of @Shawhelp for over 15 years, they are unwilling to give me a decent deal for me to remain customer. I would have expected more from @Shawhelp; hey @TELUS have any deals for Shaw clients?

• 
  Ryan S. (@wrythink) reported 7 minutes ago

  As for the "new fourth competitor," this applies only to wireless. In short, western Canada will continue to basically have two providers of television and Internet service: Telus, and now Rogers. #cdnpoli

• 
  Arron Taylor (@ArronTa23876170) reported 8 minutes ago

  Cell phones are dumb Freedom Mobile my ***. Telus I tell you nothing. Galaxy yea get off my ****.

• 
  brianpartridge555 (@brianpa65577962) reported 10 minutes ago

  @Vono13 @CP24 Not true at all. In Montreal, Rogers, Telus, Videotron and Bell worked together to install the network, at NO COST, to the City. It doesn't make them any more profits. BAI however wants to use our data to push ads to us, so they can make money.

• 
  meek (@mkhikae) reported 16 minutes ago

  @zuck444 🙌 even tho it fixed by itself bru ****. TELUS.

• 
  Alice (@ArmoAlice) reported 18 minutes ago

  @TELUSsupport transferred me to the sweetest higher level representative. Who actually listened to me rather than blaming me. Now waiting to see if she can actually fix my account. Her name is Rosemary and she deserves a raise. @TELUS

• 
  Me (@ErnieWales) reported 24 minutes ago

  @SaskLass @TELUS tried that with me quite a few years back, I said nope I’ll have new service tomorrow Ty

• 
  Colin Cook (@colincookweb) reported 26 minutes ago

  The #shaw & #rogers deal is a bad one. Even with Freedom mobile being sold, it creates a triopoly with Bell and Telus for land based services. Sure Freedom Mobile will be sold but that "lower rate" agreement will only be in affect for 10 years... What a sad day in #canada

• 
  Dave Agar (@dave1agar) reported 27 minutes ago

  @CRTCeng As a matter of public security, the commission should compel Bell, Rogers and Telus to provide critical service throughout the Toronto subway system.