Telus Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Gatineau, Quebec

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

City	Problem Type	Report Time
Ottawa	Total Blackout	3 days ago
Ottawa	Phone	8 days ago
Nepean	Phone	12 days ago
Ottawa	Internet	25 days ago
Ottawa	Internet	1 month ago
Gatineau	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  A.G.LEN (@AmmarGlen) reported 8 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Vivek Dehejia (@vdehejia) reported 10 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Stacey Simmons (@mssimmonssays) reported 10 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  Stefane Brunet (@StefaneBrunet) reported 20 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Paul McGuire (@mcguirp) reported 24 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  Patrick Kay (@PatrickRKay) reported 27 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  steve (@slaur3000) reported 32 minutes ago from Ottawa, Ontario

  @TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7

• 
  Bram Abramson (@bramabramson) reported 34 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Christina (@CJAY932) reported 41 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  antpepe (@antpepe) reported 42 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Paul McGuire (@mcguirp) reported 44 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  Michael.L (@OCT_Fan) reported 44 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Paul McGuire (@mcguirp) reported 45 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  simon (@stillwellgray) reported 51 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Michael Suddard (@MichaelSuddard) reported 53 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Paul McGuire (@mcguirp) reported 55 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Chris Beeston (@Sunston72) reported 58 minutes ago from Ottawa, Ontario

  Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

• 
  Michael Suddard (@MichaelSuddard) reported 58 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Paul McGuire (@mcguirp) reported 59 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brent Jay (@BrentJay7) reported 4 minutes ago

  @GlobalCalgary I promised myself that I would never use Telus again. I have Shaw and Freedom. What do I do now? Bell? And? Who else? Canada is the land of monopolies.

• 
  Spencer (@spencerb14) reported 4 minutes ago

  @ryantouchet @TELUS Idk man Bell is pretty garbage.

• 
  Baked Goods (@BakedGoodsYYC) reported 6 minutes ago

  @dzonershow @BrettCl52830843 @parismarx I worked for Telus for 8 years. Please let me disabuse you of the notion that the CRTC are the ones dictating terms. It's almost never the case. The big 4 have been calling the shots for decades.

• 
  James Wooten (@rantonstupidity) reported 10 minutes ago

  @business Shaw never recovered from its early failure to invest in wireless, letting Telus, Bell and Rogers dominate the wireless market. Freedom Mobile was a case of too little, too late.

• 
  H0uman (@cloutiness) reported 11 minutes ago

  @BNNBloomberg This is truly bad news for Canadians! This is a cable monopoly right there. There are only 2 Internet providers in Vancouver now: evil (Rogers) and eviler (Telus)

• 
  D McMillan🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@tduncanmcmillan) reported 11 minutes ago

  Wonder if I have to keep contract with Shaw with the Rogers buyout. Never agreed to sign on with Rogers, and tbh, my new home internet service has been inconsistent at best. Telus fibre now in my community. Wonder if this will present an out in my contract?

• 
  Eric Edlund (@EdlundEric) reported 12 minutes ago

  If you look at the numbers Canada wide, the acquisition of Shaw Communications would increase Rogers customer base by about 18%. It would put them about 2M customers above Telus and Bell.

• 
  DeNo PeLLe (@hailawho) reported 13 minutes ago

  @kohakukuma_ That’s mobile. Telus home Internet service is outrageous also.

• 
  Enough already!! (@stopthecrapplz) reported 15 minutes ago

  @joe381 @SaveCalgary The problem with Demong is he sits and doesn't inform his constituents on information until it's an election year. The telus scandal in his ward is a prime example!

• 
  Beth Allan (@adolwyn) reported 15 minutes ago

  @justinhobson85 @Wx_Ninja I haven’t had issues with them since they let me manually choose who’s towers I used. Once I was able to use Telus towers in Alberta (especially rural Alberta), my issue with their wireless service went away.