Telus Outage Report in Gatineau, Outaouais, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Total Blackout | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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steve
(@slaur3000) reported
from
Ottawa, Ontario
@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Chris Beeston
(@Sunston72) reported
from
Ottawa, Ontario
Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Karma
(@Onekreation) reported
Can’t believe #Telus increased my phone plan again and this time without notice and without giving something in return. I’ve been a loyal customer for 19 years! #wow I’m disappointed never thought I would be this upset! #IsItTimeToSwitch
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Alberta, You See Pee 😷✊
(@youseepeeYYC) reported
@TELUS Charity is how the rich (& corporations) launder their reputations. Telus should never have be privatized. #NationalizeTelecom #NationalizeTELUS
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Geena Whess
(@WhessGR) reported
@TELUSsupport wish we had more alternative solutions for internet companies. Telus internet sucks ***, I’m sick and tired of having to reboot modem. We do everything they ask, good for a week and starts having ****** connection. 🤬🤬🤬🤬🤬🤬
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Kieran McWilliam
(@KieranM37) reported
@samelaanderson Koodo uses the same network/towers as Telus so shouldnt be affected. I would imagine the other providers are similar
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Steve Elaschuk
(@TheRealElaschuk) reported
@ctvedmonton I was led to believe Telus would solve all this across the province with their telephone doctor thingy. I can’t believe capitalism has let me down yet again.
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AhChong 🏳️🌈
(@ahchonglah) reported
She said "I swear Im super happy to have her here with me but I can see Im not blind. I nampak yg dia tak happy. Asyik nk marah..we did talk, but she denied it." so guys.. I guess. Be honest with your love one. Communicate secara jelas & telus. Oh my poor lil sis. Hm.
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Bootleg Yoogi
(@leaftenant) reported
@greenleafgeek Telus has really gotten bad huh? It was going that way when I jumped ship. Good luck with the new carrier!
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Meghann McMurray
(@mghnn_jn) reported
Hey @TELUS I highly recommend training your call centre how to graciously accept when someone does not want to talk to them and politely declines; maybe to say goodbye instead of hanging up when you’re halfway through a word. This happens EVERY time and I find it incredibly rude
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Commissioner Miner
(@fanCRTCProfling) reported
@computra @mebuell You are bad. You got me thinking, what if Bell, Rogers and Telus were into their own branded alcohol. What types of alcohol choices would people have? Controls? Quality? Costs? consumption rates? percentages? k stop. don't do this. i'm dizzy now.
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Clayton Burns
(@ClaytonBurnsPhD) reported
@MDrelichman @Shawhelp @TELUSsupport Once you get used to how to deal with Telus you will find their service to be of high quality. Companies and government offices should all do callback instead of having people wait on the phone. That would be one obvious improvement.