Telus

Telus Outage Report in Gatineau, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Gatineau come from postal codes J8V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Gatineau, Outaouais, Québec 05/19/2025 04:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Telus outage reports came from the following cities: Nepean, Gatineau and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaNepean Phone
CanadaGatineau Internet
CanadaOttawa Phone
CanadaGatineau Total Blackout
CanadaOttawa Phone
CanadaOttawa E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • CJAY932 Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • OCT_Fan Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • antpepe antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

  • stillwellgray simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • bramabramson Bram Abramson (@bramabramson) reported from Hull, Québec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • PBoyer82 Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • mssimmonssays Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario

    @mcguirp @TELUS It doesn't matter, they are all awful😪

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • vdehejia Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • StefaneBrunet Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • slaur3000 steve (@slaur3000) reported from Ottawa, Ontario

    @TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7

  • Sunston72 Chris Beeston (@Sunston72) reported from Ottawa, Ontario

    Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • allcaps_anna anna (@allcaps_anna) reported

    @mediocrehangout I did it through Telus health! It’s an online doctor service and u just make an appt and ask for it. Appointments in mtl are scarce but sometimes you get lucky!!

  • GINGERRPPL Gingy Gingersnaps (@GINGERRPPL) reported

    @HanyaToderoff I have telus. And it's just packed with all woke garbage. They have new woke specials about every (insert title) group. I watch about 4 channels for 180 a month. Maybe time to rethink.....

  • CF48161816 CF (@CF48161816) reported

    @ryanjespersen @Captaincoby00 Well as someone who has moved to BC recently, no family doc,maybe I will never have one,I can enlist with Telus health for 4,000 1st year and 3,000 thereafter, that is per person so if I have to pay that $12,000 private seems like a untenable option.

  • mosullivan2323 Michael O'Sullivan (@mosullivan2323) reported

    @TELUSsupport are you having issues with the My Telus app right now? Some weird stuff happening with my account all weekend 😳

  • greggscott Gregg Scott (@greggscott) reported

    @TELUSsupport I have Telus Fibre but my download speeds are really poor tonight 1.5 to 4 MB down. What's going on. Is there an issue tonight? I've done all the troubleshooting I can.

  • vries_timothy Timothy de Vries (@vries_timothy) reported

    @GeorgeE04491060 Unfortunately they’re not in Canada. They probably won’t provide service in Canada. The vetch is pretty tight with keeping the big three in charge, bell, Telus, Rogers. Otherwise it would be a great service; free phone and lots of data (although I have wifi with internet)

  • CIBjornstad Christina Bjornstad (@CIBjornstad) reported

    Gotta love it when Telus knocks on my door to poach me from a different service provider. And the sales person tries to talk in circles getting caught in providing misinformation and wasting my time. Oh and then comes back twice in the evening to annoy you again. #goaway @TELUS

  • ReciprocityYYC Reciprocity (@ReciprocityYYC) reported

    @TELUS how do I stop your Indian Call Centers from continuously calling me offering service?! 4 times in 7 days

  • SoGrendel SophieG 💉³ 🌻 (@SoGrendel) reported

    @garbee7160 @carlosstelmac @Captaincoby00 Garvey probably has stock in Telus' Babylon Health, which is designed to break the health care system by sending everyone to Emergency rather than visit a family doctor for far less money than an Emerg visit.

  • brandonweese89 Brandon Weese (@brandonweese89) reported

    @TELUS I’ve had nothing but issues with my PVR for 3-6 months now. It’s now at the point where it won’t even initialize or record. I need a fix ASAP.