Telus outages and service status in Fernie, British Columbia

Problems in the last 24 hours in Fernie, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fernie, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Fernie, British Columbia

Latest outage, problems and issue reports in Fernie and nearby locations:

• 
  RobbH (@robb_hberger) reported 27 minutes ago from Fernie, British Columbia

  @TELUS Such b.s., your network coverage is 'poor' at best. 'Cellular network not available ' 'Waiting for connection' are constant messages I get when trying to take or make a call or text.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@TheOnlyRealDac) reported 8 minutes ago

  @JonFraserTF @TELUS Bell, Rogers, and Telus, plus their cheap alternatives, all owned by the big 3... All suck. The Canadian market has no competition. I've used every provider, and have had **** customer service at all of them.

• 
  CondomsCanada (@Condomscanada) reported 11 minutes ago

  @jodyvance @TELUS Don't blame you. We have had a horrible experience with them...over a simple change of address and service. They never showed up to install, and we have to deal with an offshore person to fix it...a LOCAL address change!

• 
  Jody Vance (@jodyvance) reported 14 minutes ago

  @guyfelicella @TELUS I returned from my trip to find all recordings gone and recording of usual shows just kicking back in, with no history. Then….no ability to record. Then everything unplugged for 3+ hours as my technician waited for the support staff to call him after me messaged in for help

• 
  Hillaria (@HillariaBankz) reported 14 minutes ago

  I have a conspiracy theory that internet/cable providers in Canada are tampering with people’s service to get them to pay for upgrades or switch services. No reason @TELUS should be this stinky

• 
  VanCity!!! (@VanCityPaez) reported 14 minutes ago

  @for_vaughan @TELUSsupport There's a reason so many of my neighbours have switched from Telus to Rogers. The customer service is horrible, and their plans suck.

• 
  Redbeard (@Southpontiac) reported 15 minutes ago

  @TELUS @DanielHill71510 Your “reduced service levels” are the reason you are losing customers. Just saying.

• 
  Tom Mark (@TomMarknews) reported 16 minutes ago

  @garymasonglobe @TELUS Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge for the remote. Tech put in a new order saying 7 to 10 biz days. Local Telus store offered a new one for free.

• 
  Alison (@alialison54321) reported 16 minutes ago

  @garymasonglobe @TELUS Telus is the worst.

• 
  Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reported 17 minutes ago

  Hi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.

• 
  NK (@786110bsmla) reported 17 minutes ago

  to a customer is in the millions or more,over time. I called Scotiabank and they said call Telus. I called Telus and they said call Scotiabank. Pass the buck, till the customer gets tired and gives up. I am letting everyone know because of the principle of this situation.