Telus outages and service status in Fernie, British Columbia

Problems in the last 24 hours in Fernie, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fernie, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Fernie, British Columbia

Latest outage, problems and issue reports in Fernie and nearby locations:

• 
  RobbH (@robb_hberger) reported 29 minutes ago from Fernie, British Columbia

  @TELUS Such b.s., your network coverage is 'poor' at best. 'Cellular network not available ' 'Waiting for connection' are constant messages I get when trying to take or make a call or text.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Russell Smith (@Russaroni99) reported 5 minutes ago

  @TELUSsupport Hi Telus support! I cancelled tv and Internet in Jan 26 and you just charged me for equipment not being returned. Canada post shows it returns to you with signature on 26 Jan 26. We need to remove the cancellation charges please.

• 
  Tahir Hameed (@thameed89) reported 5 minutes ago

  @TELUS Worst costumer service, never go for Telus.

• 
  Moon Jay 🚀 🇨🇦 (@MoonJay589) reported 6 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport At least you get calls. My Telus has been broken for over a year. They don't give a ****. Can't get one of the Filipinos to help ever never speak English clear, always hang up, only ever address half the problem. Sent me 4 new boxes. 3 months later down to one android box. There new superior technology, Telus is absolute joke do not use them! My security hole other gong show of broken and useless equipment. I can't cool anything on our stove or the fire alarm goes off and fire department comes.

• 
  Mike (@MrDynamic101) reported 8 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I called for support the other day, I couldn’t understand the agent, his accent was so bad and he could barely speak English I asked for another agent and he became rude and abusive, at least the Philippine agents could speak English Terrible customs r service

• 
  🦉 (@milleni0wl) reported 10 minutes ago

  @TELUSsupport You know what? Enough of your bs apologies. Canadians want you to answer the phones, provide good service & to hire locals. Simple stuff! #telus

• 
  Dar Kana (@dar_kana) reported 13 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport The customer service & service itself at Telus was so bad I switched to starlink. Imagine being threatened with a 250$ bill, by a member at a foreign call centre if I'm not home to fix your terribel services. Most of the calls- unintelligible!

• 
  Rob (@robnicholsontor) reported 13 minutes ago

  @cyncyty66 @AndrewScheer It was a secure highway to transmit data. I think the real investigation should have been on the execution failure. The committee wanted to dive into the agreements of Telus, their subcontractors, etc. Telus had no control over a poor acceptance rate

• 
  🇨🇦BASSASSASSIN🇨🇦 (@joe42071) reported 15 minutes ago

  @TELUS @TELUSsupport why does your network suck *** the last 4 days? Please don’t respond with “restart your phone” or “have you called Telus support”

• 
  DDK (@Yd__Te) reported 16 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Or sometimes the call center is so noisy or their mic doesn’t noise filter, you can hear the whole room of broken English yapping at once.

• 
  Jim Kearley (@JimKearley) reported 18 minutes ago

  @SteveSaretsky Rogers is getting their *** kicked by Telus. Rogers customer service is non-existent.