Telus Outage Report in Ganges, Capital Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Pender Island and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Pender Island |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
TV | |
| Duncan |
Phone | |
| Pender Island |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Trail_blazer
(@Trail_blazerz) reported
@TheTyee When people are most desperate for medical help & finding a doctor, the sharks start to circle. This is clearly greed and profiting from a serious situation. Every single doctor associated with Telus Health should be investigated and have his/her licence suspended or cancelled.
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Brad Kilshaw
(@BradKilshaw) reported
Does anyone else find it insane that @TELUS now warns you that they might charge you a service fee if you want to talk to an agent?
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Jordan
(@whoaretheytho) reported
@yuvraj_sahib @TELUS @TELUSsupport Nope, hasn't been resolved. Had to file a complaint with the BBB for them to even take me seriously
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David Lopez
(@lopez_d_s) reported
@TELUS on hold for over 50 min's and then get hung up on. Why would you treat you clients this way?
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cherry pie
(@Cheridonna84) reported
Wow @TELUSsupport @TELUS I can’t believe that, instead of upgrading a nursing home to fibre optics, you’re just going to disconnect all of their service. Most of those people in their their TV is there only thing to do and you’re going to take that away from them.
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mark su
(@marksucanada) reported
@TELUSsupport TELUS sucks
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Ryan
(@SimpleMoolah) reported
@TELUS 2hrs wait time for a customer service rep is TOTALLY UNACCEPTABLE! Been on hold for 2hrs and NO ONE has answered yet!😡
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Jean-François Mezei
(@jfmezei) reported
@BenKlass @CANADALAND The end result is that Bell and Telus decided to build cellular in MB to compete against telco incumbent MTS. This is what drove prices down because Bell/Telus were out o hurt MTS by lowering prices to gain market share (they started with 0%). MTS has always been the incumbent.
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.
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Alison Creekside
(@CreeksideAlison) reported
@KM0331 Yeah, a block down from LGH. "Another of the affidavits is from Mark Winston... about being asked to pay a fee to keep seeing his doctor after the doctor closed his private practice and began working for Telus Health."