Telus Outage Report in Ganges, Capital Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The City of Red Deer
(@CityofRedDeer) reported
@ChadinRedDeer @TELUS Local cell and internet service is the responsibility of Telus. Your best bet would be to connect with them directly for any questions or concerns.
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James P
(@jamesp750) reported
Hello @TELUS why do your telemarketers call in the middle of the day to disturb me, only to hang up on me when they find out there are no services to sell me? This happens with Shaw. Yesterday, 4 people called me about the same thing and all 4 hung up on me when I wouldn’t bite
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The City of Red Deer
(@CityofRedDeer) reported
@bijboutique Local area cell service is the responsibility of Telus, and they are planning to install a new cell tower in the Timberlands neighbourhood. We don't know a specific timeline right now, but you can connect directly with Telus for more info.
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bekka leigh
(@_bekkaleigh) reported
So surreal. There's a notice about Telus land lines being out until 5 am in many communities across northern BC. Mobile phones apparently not impacted. It's been 4 years since we last had a land line. I cannot think of a time when there was ever a planned outage for landlines.
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Brian Boyle Quon
(@604BBQ) reported
Why? Your agent already told me on the phone there’s no way for her to reach a supervisor - never heard of not being able to reach your own supervisor before - but she submitted a ticket and hopefully someone will call me back in a few days she said 🙄 #Telus #TelusDoesntCare
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Lynda Robertson
(@LyndaK9Ko) reported
@_Jenny_Bean_ @EastlinkSupport Told me the same thing when I tried to lower my bill. They’re the only company allowed to service our complex and just rip us off - the first 2 years you have an ok rate and then that’s it. Highway robbery. Telus offers lower rates to low income but we can’t get it here.
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whatsupinyyj
(@whatsupinyyj) reported
@Adam_Stirling Keep in mind this area (Shelbourne @ McKenzie to Hillside/Richmond area) has been a deadzone for cell service since at least May. Telus towers have been down, calls drop, texts not going through. Basically it's a bermuda triangle of cell service. Even 911 calls drop.
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david sussman
(@Dave_Sussman) reported
Really unhappy with how @telus customer service treated me just now. It really surprised me - the agent was impatient and rude. Time to look into Shaw today!
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Drew Sinden
(@Drewsinden) reported
Hey @TELUS the quickest way for me to not use your service is to come to my ******* door. Please tell your boomer Sales Director. Thank You.
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...
(@tempehlover) reported
@ToulasTake Isn't the point to decimate public healthcare and eventually have only private? Most people I know use TELUS Telehealth now and can't even dream of having a Dr. The worst thing about QC IMO is the abysmal healthcare.