Telus

Telus Outage Report in Ganges, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ganges, Capital Regional District, British Columbia 10/14/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Pender Island and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaPender Island Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan TV
CanadaDuncan Phone
CanadaPender Island Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rickvug Rick Vugteveen (@rickvug) reported

    @EdjoSadowski @TELUS @FP_Champagne My theory: BridgeNet is a deterrent. BridgeNet connects many of the easier to service apartments. That competition reduces the incentive for TELUS to spend capital laying their own fibre as it would primarily be for the left over high cost to serve single family homes.

  • danlizotte Dan Lizotte (@danlizotte) reported

    @Healthmac Support primary care providers to do EMR/CovaxON queries to find unvaxxed clients and contact them. Ask for $$/support from OntarioMD and Telus. @supermarioelia tell me if this is dumb.

  • TheoWerewolf The Werewolf (@TheoWerewolf) reported

    @FidoSolutions Hey Allen - it's a coverage issue. Fido doesn't cover my workplace so no data and no calls unless I'm on the EXT network - and I'm on that too much, got dinged. Koodo/Telus has a lot of coverage there. Unless you can get Fido to add a bunch of towers.. :)

  • monica_ferris Monica Ferris (@monica_ferris) reported

    Just another victory from @TELUS customer service today, with them spam texting me that I can "answer the door from anywhere." From. Anywhere. I LIVE IN 500 sq ft IN A STAY AT HOME ORDER. GET IT TOGETHER!

  • yuler95 Nikolas Yule (@yuler95) reported

    @TELUS has to have to worst service/ techs for home Internet ever. They’ve came twice and I still don’t have Internet.

  • cannabankco_op CannaBankCo-op (@cannabankco_op) reported

    @telus have customer loyalty contact me about a business phone plan

  • UlfLars79593931 Ulf Larsson (@UlfLars79593931) reported

    @JustinTse @TELUS @NETGEAR Nice fiber network makes the work Flow better without the lagg with the old network

  • wnick220 defaburneraccount (@wnick220) reported

    @rokuB4U @mcauleyn Telus owns public but they don't interfere, just provide the towers for service and it's crazy cheap.

  • kyoniart mari kyoni (@kyoniart) reported

    telus calling "oh yeah remember i wanted you to buy this thingy but you said no bc youre renting how about this one no need to drill only 15$ a month" "maam one of the reasons im renting is im poor thank you"

  • Kensalgestar Edgar J. Rodríguez (@Kensalgestar) reported

    @g_meslin @TELUS Is up to you to pay for the service, but in this times of ecommerce, home delivery and associates crime it doesn't seem like a bad idea