Telus Outage Report in Ganges, Capital Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Gourlie
(@MattGourlie) reported
@ThinWhiteDork @Bell I inherited my phone and my contract from work when I left, so I ended up with Telus. That wouldn't have been my choice, but they've been quite good to the point where I haven't switched. The in-person service I've received has been very good.
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D
(@Fawk__Q) reported
@RogersBiz You're a terrible business with the worst customer service it's really upsetting that you're taking Shaw from western Canada and replacing it with your crap service. Just means telus gets more business I guess
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Heather Clark
(@RBCHeatherClark) reported
@TELUSsupport And be on hold for over an hour……first Rogers then Bell . Is #telus next? Stop the bullying and do what is right. Our Canadian communications networks are disgraceful . Thanks for the help….😡😡😡😡😡
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Joe Mazzei
(@Joe_Mazzei) reported
@joshuahind @IshatReza And Telus wants to charge customers who use a credit card. A trifecta of telecom customer appreciation.
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Darcy M
(@CRAMDARKLY68) reported
@mapleservo It’s the ‘new customer’ offer; “Hey Telus/bell/ATCO/Epcor/Shaw/ (any other private govt that used to be a public utility) that deal you offered. Can I get that? “No. You’re a loyal customer. Go away for 6 months and let us lure you back, or don’t. We don’t care. Now **** off”
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Tony
(@Tony14236731) reported
Telus and other big business like Rogers, Bell always think more money but they never think about canadians life.
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Karver
(@gkarver) reported
@TELUS it took 3 different customer service agents and about two hours of my day, but my bill went from $493 to $113. Special thanks to the agent who took my concerns seriously and went through my entire bill and found all the overcharges and missed discounts.
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Melissa
(@dreamsandcolour) reported
Hi @TELUS…how long does it take for a call back from your Loyalty team? Waiting on a call back from March and early August- two different issues 🙃
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Indagroove
(@indagroovebc) reported
@tedcamp I’ll never forget that fact. Reality is, it was all broken before. They just purposely made it worse to introduce a new business model. Virtual healthcare, driven by AI and backed by corporations like Telus (Babylon)
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Marci
(@marcieaston) reported
@TELUS Is there another way to reach Telus? Am currently on HOLD (said it would be 15 mins, at 32) 2xs I’ve left my # for callback both returns began with “Hi, you’re a great customer,I’d like to discuss a Telus special deal”..I have a cell issue I want to discuss not buy things