Telus

Telus Outage Report in Ganges, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ganges, Capital Regional District, British Columbia 12/28/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CaptainAlberta Captain Alberta (@CaptainAlberta) reported

    @TSN_Sports @TELUSsupport I'm not able to sign into tsn app using my TELUS info. Help! Classico start in less than an hour

  • StephanieOxygen Unacceptable Fringe Stephanie - Non GMO (@StephanieOxygen) reported

    @Colby_Malsbury @Spin_Assassin @kathy19090674 And, let’s assume I said Rigger. But this thx to this piece of **** Telus service, had the watchers confused? My OM has been a rigger since 1988. Trudeau is discriminating against him. Now what?

  • BCBawnee 🌸🐰ცα𝕨-Ň€𝑒🐣🌸 (@BCBawnee) reported

    @moarsnax I switched from Telus to Public. Haven't heard from them in 16 months. I was texted a message that I owed over $100. It's like wait. If I owed money why have I never seen a bill? I'll have to contact them & find out WTF has happened. I don't even know my account number anymore

  • lloydpparsons Lloyd Parsons (@lloydpparsons) reported

    This night describes why @TELUS is a pure piece of **** @TELUSsupport

  • whateverbye1984 Ella Jane (@whateverbye1984) reported

    My @hayu_CA Telus TV app updated this week and it’s awful now. So not user friendly at all. The old version was so much better!

  • EbyJames James (@EbyJames) reported

    After being a @TELUS customer for over 20 years, never missing a bill, was treated so poorly by Client Retention I have the wrong coverage and they can't assist me with my device. Hey @Rogers do you still have a mobility group?

  • BigBarry200 the man in green (@BigBarry200) reported

    @MobileSyrup @iPhoneinCanada icloud issue, unable to open icloud settings in iOS. icloud storage not showing up, Hide My Email menu not loading in Settings. Same issue on LTE. Telus provider.

  • montoya_test montoya_test (@montoya_test) reported

    Holy **** Canadians, WTF is wrong with your telecom sector!?? I just spent 1hr negotiating with #telus to get our bill to remain the same price. How is this considered normal? Just give people the low price and save hours of pointless negotiations over phone and text.

  • BelaKym kym- Straight out of Patience (@BelaKym) reported

    @DrJayDrNo Good. Blockity mutherfucking Blockity. When I was packaged out from Telus now a year ago I wasn’t allowed to talk about it. I blocked them all. I have 6 months left on my shut ******** up. Then I shall share. I should go back to private.

  • MattBas25986668 Matt Bass(AKA)Thorfin (@MattBas25986668) reported

    @woodycarpenter1 We have the same problem here in Canada but it is with "Telus " worst customer service evvvvvvvvvvvvvvvver !