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Telus outages and service status in Ganges, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Ganges, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ganges, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 29 days ago
Duncan Phone 1 month ago
Duncan Phone 1 month ago
Duncan Internet 1 month ago
Duncan Internet 2 months ago
Duncan Wi-fi 3 months ago

Community Discussion

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Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • MetalBlonde
    Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sharondaniel91
    Sharon Daniel ©️🎭 (@sharondaniel91) reported

    So here goes again, @TELUSsupport @TELUS If my contract ends on April 22, 2026, why would you charge me the full price of the service before the contract ends ? For example, if I pay $65, the service should be $113 after April 22, not before. You’re breaking the contract??

  • VanIsleInvestor
    Vancouver Island Guy 🌊 (@VanIsleInvestor) reported

    BNN Andrey Omelchak: $T Telus I'm worried about the dividend, the payout is high and problems with leverage. They have a leadership transition and a ex Bank CEO taking over. I expect they cut the dividend. Look to reset and see the CEO look at new growth initiatives.

  • MoonJay589
    Moon Jay 🚀 🇨🇦 (@MoonJay589) reported

    @ProvoGal01 @TELUS @TELUSsupport At least you get calls. My Telus has been broken for over a year. They don't give a ****. Can't get one of the Filipinos to help ever never speak English clear, always hang up, only ever address half the problem. Sent me 4 new boxes. 3 months later down to one android box. There new superior technology, Telus is absolute joke do not use them! My security hole other gong show of broken and useless equipment. I can't cool anything on our stove or the fire alarm goes off and fire department comes.

  • whatifi_io
    Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported

    I can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.

  • CRacautanu
    Țepeș (@CRacautanu) reported

    @theecodiva @TELUS @TELUSsupport Telus custumer service become a joke,after 3 calls with 3 different people to solve a problem regarding a order i placeed on line for 2 mobile lines witch for some reason was put on hold it still didn't get solved.Finally i just canceled my order.

  • xviewer876
    xviewer876 (@xviewer876) reported

    @ProvoGal01 @TELUS @TELUSsupport Cancel Telus. I did years ago. If everyone does this then they go broke. It’s that simple

  • htrob
    someguynamedrob (@htrob) reported

    @JackieBee_16 @Sportsnet Game hasn't frozen once for me. I'm on Shaw/Rogers. Could be a Telus thing. I've never liked their TV quality.

  • Alan13105453
    Alan (@Alan13105453) reported

    Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

  • Jenniferl554563
    Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported

    Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

  • MetMark
    🇺🇸 Mark T 🇺🇸👌🐘 (@MetMark) reported

    @ProvoGal01 @TELUS @TELUSsupport They will never respond