Telus Outage Report in Ganges, Capital Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ganges, Capital Regional District, British Columbia 06/16/2024 01:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Flagpole_Canada hm. Wasn't you that brought up MSRP & the wireless code? I can't recall who it was then. Few people raised this issue w/ me asking for help. Inflated device rates above the MSRP & Telus applying a "special" which wasn't so special. In all cases people complained of Telus.

  • Steve__Siebert Stephen Siebert (@Steve__Siebert) reported

    @redwoodacres Yes our @Xplornet hasn’t been good lately and our @TELUS cell service has been worse than the original flip phone service. How do these companies get away with this? I’ve asked Telus and they always just say they know they have a problem.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Flagpole_Canada .@Fernpick would it happen to be you that brought up the MSRP issue? There was also a person who compared all of the devices Telus was selling and did the work to get all the MSRP's possible from the various brands. It showed issues exactly like what Videotron said.

  • CanadianDivide2 Canadian Dividend Investor (@CanadianDivide2) reported

    @yinca05 @DivCultivator I used to have $BCE. Bought in at $57, sold at beginning of crash last year for $61.78 and have never bought back in. Got into Telus and have liked it.

  • actionsforgood Merna Schmidt (@actionsforgood) reported

    Does anyone know how to get service from @TELUS @TELUSsupport? Multiple times on hold for ½ hour then cut off. I have emailed and left vm, asking for call. Trying to help our non-English speaking student. Now finished work ‘til Mon and have been trying for 10 DAYS TO GET HELP!

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @CTVVancouver I love how the BC government is protecting Telus and it's foreign workers but does very little to protect us. Instead they're giving everyone an illusion they are and dumbass meda believe it. The NDP fail to do what's ethically and morally just and release the contract terms.

  • moodyangela Synthetic Animals (@moodyangela) reported

    My sister’s internet sucks Telus sucks Whenever they “upgrade” someone to fibre optics the wifi gets so weak and terrible that you have to buy the wifi boosters they have been promoting

  • cheryl_rhodes Cheryl Rhodes (@cheryl_rhodes) reported

    Getting a really ****** signal @TELUS Optik TV trying to watch Global BC news. What the hell is Telus censoring us about? It's the one year mark since Covid was made a worldwide pandemic. Why doesn't Telus want customers to know this story?

  • actionsforgood Merna Schmidt (@actionsforgood) reported

    Seriously I really need to contact @Telus and it's turning out to be impossible. Is there a special ph number or email where someone can actually provide customer service? I'm so beyond frustrated with #Telus !!!

  • SardonicIAm Mike (@SardonicIAm) reported

    @adriandix @jjhorgan Gretzky had bad days for sure, but he wasn't exactly being paid by public purse was he? Let's see some accountability around the contract with Telus.