Telus

Telus Outage Report in Ganges, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ganges, Capital Regional District, British Columbia 12/26/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaPender Island Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElenaPorter42 Elena Porter (@ElenaPorter42) reported

    @TELUSsupport After being in hold for 25 minutes, the person I spoke to couldn’t help bc I was provided the wrong phone number to call back. I am now at my other job and have no more time to donate to @TELUS until tomorrow, thank you. Will PM when I’m able.

  • bugden_david David (@bugden_david) reported

    @CBCNews @cbcErica Between Bell, Rogers and Telus, I’m not sure which ****** telecom company is worse. Doesn’t help theirs a former Rogers exec running the CRTC...

  • RhettFolk Rhett J. Folk (@RhettFolk) reported

    Wish I didn’t call TELUS and cancel my data plan (considering I got the Pfizer vaccine and don’t need it). Anyone care to tell me how to active the 5G

  • coldplay_oilers x - Coldplay_Oilers ➐ (@coldplay_oilers) reported

    The AHS site at Telus Convention Centre is issuing Moderna today and apparently people are arguing with nurses saying they must have Pfizer. IT’S THE SAME ****! #ableg

  • SimonMarincic Simeon Orbis (@SimonMarincic) reported

    @toreobass If no beanfield in your building see if you have fibestream, it's the next best thing, Rogers/bell/Telus will gouge you, even if the customer service rep offered you something it rarely is as good as they say, or yeah it's only for the first little while

  • organicislands #Stayhome-#BeKind (@organicislands) reported

    Finally, clear instructions from a VIHA nurse to get a referral to the Assessment clinic so my daughter can actually receive medical care w/out another 8-hour wait in Emergency. Now, I have to get the referral. GP won't do a tele-appt until May 13, Babylon Telus same.. 2/#bcpoli

  • ElenaPorter42 Elena Porter (@ElenaPorter42) reported

    20 + minutes on hold with @TELUS . Returning their call. No idea why they called my company's customer line, rather than my direct line. Which they have. Because I'm unfortunatly with @TELUS. Complaining online b/c it usually means *someone* replies...

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @mgeist @s_guilbeault Of course he doesn’t understand the bill, he probably never read it. Lobbyists for Bell, Rogers, Corus, Telus wrote it.

  • nockturnalguy theschoolofhardnocks (@nockturnalguy) reported

    @LauraSavino747 @Verizon I speak to people from my phone company (@Telus) all the time. It's usually some employee from India calling during supper to try and get me to upgrade my plan despite my having asked them numerous times to NOT call me ever. Great service! (cough)

  • gymMonkey Urbanus Schmidt 🌈 (@gymMonkey) reported

    @maxfawcett Just spent 90 minutes on hold with Telus technical. Bell has never been that long in my 14 years with them.