Telus Outage Report in Ganges, Capital Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Telus
Telus is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kimmie_Kanuck 🇨🇦
(@Kimmie_Kanuck) reported
@mghnn_jn @TELUS Try getting them on the phone when you’re having an issue. My local store location doesn’t even answer the phone. They just have a voice mail directing you to the online or *611 number.
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Robert McGarry
(@rhmcgarry) reported
@slowmanluis @LizaYuzda Again you need to see the contract. What volume estimates were Telus given, what lead.time. Also not too many call centres can handle a million calls in a few hours , again poor forecasting and planning Adrian Dix's plan
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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lfletcher
(@lfletcher61) reported
@RonaldNHughes @keithbaldrey Perhaps Telus just dropped the ball and didn’t have the support system in place? Average Joe will never know & press will speculate until pigs fly! It’s supposedly fixed, move on to something else
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Baljit S. Gangarh
(@GangarhBS) reported
@NHL @Sportsnet @TELUS this is it... getting rid of the sports package tomorrow morning ... ******* stupid that I can watch American teams but can't watch out of market Canadian teams ...
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PHD Farm
(@PHDFarm) reported
Dear @TELUS @TELUSsupport , If you're really valued your loyal customers you would not raise their plans prices and the next day call them to offer them to get more services and offer them a smartwatch or a tablet. I don't need this crap I need money to pay my bills
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Heather Browne
(@Hetttty) reported
@TELUSsupport Just got a call from 888-811-2323 asking how my service has been. I'm not and never have been a Telus customer. They also new my name, how can that be?
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Christy G
(@crgallinger) reported
@AmyRComms @TELUS @TELUSsupport I'd switch to Shaw if that's an option. Telus sucks here too, never had a problem with Shaw.
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Hi Hi
(@HiHi80375208) reported
@jjhorgan @TELUS Bad leader @jjhorgan making bad decisions!
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Pamela Fayerman
(@MedicineMatters) reported
@CathyElmy @VCHhealthcare Regions have hard borders and only cover their own citizens. VCH problems are supposedly getting addressed by Telus and govt with many more call takers. Duh, right?