Telus

Telus Outage Report in Ganges, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ganges, Capital Regional District, British Columbia 11/28/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Pender Island.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaPender Island Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus

  • Larry_Svenson Larry Svenson (@Larry_Svenson) reported

    Hey @RogersHelps why did you add a service to my account without my permission? Tweeting this as your live chat keeps telling me there are no real people to talk to. Last chat was a great example of poor customer service. Maybe @ShawInfo or @TELUS will offer better service

  • KAGWWII1944 KAG (@KAGWWII1944) reported

    @Rogers I am (regrettably) a Rogers customer and I can say from experience that your network sucks. I had much better service at Telus. Going back soon.

  • marialoi maria loi (@marialoi) reported

    @HChristie2104 @bethmct @ChiefPalmer Sorry Holly! I could not find it! My blackberry is no good, soon the contract with Telus will be over, I don't want to support it anymore! I could not find what you teach me Holly! I am not that stupid! It is soon 2 years old! Thank goodness!

  • Barb_Here 食い倒れ (@Barb_Here) reported

    @garryself Ah, those are probably the TELUS spoof team. I used to get calls from them constantly, asking for info that TELUS would never ask.

  • Aprime Aprime (@Aprime) reported

    @DeterNET @TELUS @TekSavvyBuzz I had a similar issue with TS in the past and nobody resells FTTH out here.

  • Jaydog74Huish jason m huish (@Jaydog74Huish) reported

    I’m getting Telus optik tv I’m getting it on August 4th it’s about 113 $ I could afford it they would help me to transfer from Shaw to them I’m psyched up

  • CindyLyoness Cindy Lyoness has her #2nddose (@CindyLyoness) reported

    @mini_bubbly Oh wow.... Good for you... my brother out here has had alot of issues with Telus.. I am going with Shaw when i move into my apartment in Sept.

  • hanoshmg Hanosh (@hanoshmg) reported

    @TELUS @TELUSsupport After being a customer for 10 years, (Reliance--> ADT--> Telus Home Security), why am I being charged for 30 days after I have sold the house ?

  • Curtis_Lavoie Curtis Lavoie (@Curtis_Lavoie) reported

    @danisu87 @TELUS My internet with @TELUS has been atrocious. The next step is to send a tech out that I have to pay a $200 service charge for. I'm looking hard at other providers.