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Telus

Telus Outage Report in Ganges, Capital Regional District, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Ganges, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 7 days ago
Duncan Phone 8 days ago
Duncan Phone 9 days ago
Duncan Internet 21 days ago
Duncan Internet 1 month ago
Duncan Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Caroline_Arbour
    Caroline (@Caroline_Arbour) reported

    Small businesses are drivers of innovation, economic growth and community development. For the 3rd year, TELUS is putting up CAD $1M in funding, advertising and technology as part of our #StandWithOwners program to give them a boost. Apply for support today at /bit.ly/3d2Wp0u

  • stevil45
    Stevil (@stevil45) reported

    Hey @TELUScares fix you app so people can use it! Losers! Man I’m getting f’n tired of @TELUS crap! Cheap garbage!

  • estherflubb
    Carol W (@estherflubb) reported

    So #Canadian friends - Shaw or Telus? Or both equally crap?

  • amandajfollett
    Amanda Follett Hosgood (@amandajfollett) reported

    A beaver took out most (Telus uses "intermittent" but service was next to nil) internet, phone, landlines and credit cards for nine hours. Imagine what catastrophic wildfire or flooding could do to services in remote areas?

  • stevil45
    Stevil (@stevil45) reported

    Hey @TELUS fix your ******* **** you useless *********! I’m getting pretty ******* tired of paying you lessrons for trash service!

  • YycSocial
    Sasha Flowers (@YycSocial) reported

    @TELUS please explain to me how your door to door salesman offers differ from your sales on the phone for the same service ?!?

  • Kirsten_Hume
    Kirsten Hume Scrimshaw (@Kirsten_Hume) reported

    @nrusse @TELUS @PrivacyPrivee This is a problem with lots of organizations! I got a call from a blocked number asking me to confirm my identity by sharing my personal info regarding kids’ passports, but I had no way of knowing it was legit. (Turns out it was, just came across as super-phishy.)

  • IAMDJREMINISCE
    DJ Reminisce (@IAMDJREMINISCE) reported

    @PRiMETIMESNOOP_ @TELUSsupport Cut mine to basic service on Telus I’m all IPTV

  • JockCartier
    **** Cartier (@JockCartier) reported

    @saskryan @SaskTelSupport Have you tried power cycling the routers? I was having trouble with my Telus boxes a couple years ago, and it turned out it was actually the routers

  • lmkt1
    Chilly Wookie 🇺🇦 (@lmkt1) reported

    @TELUSsupport how do you cancel a landline? I’m asking for the family of a senior who has been moved to another care facility and is required to accept their existing phone system, so needs to cancel Telus. Senior has mobility issues and family lives hours away.