Telus Outage Report in Ganges, Capital Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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不在
(@sryispam2much) reported
**** you telus
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Mark Fidgett-Advanced Equity Lending
(@MortgageMark) reported
never understood requesting my phone number and secret code through an automated service, only to be asked the exact same question by the time I get to a real person #fail #telus
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Steve.R.Austin
(@Steve_R_Austin) reported
@CTVNews Seems Freedom Moble is at issue as the 4th carrier in Canada. Lol Koodo and Public Mobile are owned by Telus. Fido, Chatr and Rogers wireless is owned by Rogers. Bell owns Bell mobility, Virgin mobile, Lucky mobile and Bell MTS. 711 Speakout is Ztar on Rogers as 3rd party.
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Ron Patenaude
(@RonPatenaude1) reported
@yonkojohn Canadians have the power to stop this, look what a few hundred Truckers can do to ruffle Trudeaus feathers! Canadians please cancel Telus for spying on us, use cash to **** the banks and for Gods Sake cancel your Cable and stop watching CBC, CTV and Global! Cancel them!
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(Jon)ny Foozball
(@jonathanwhudson) reported
@hitthepost @TELUS I have that current install and no connections issues in weather. So if that's it they should fix it. They are able to see up time of connection from their admin software. It's also something a tech person can see from your router side as well.
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Cuntastic™ 🇨🇦
(@SoulDB902) reported
@TELUSsupport I need help asap! I have an appt tomorrow and cannot get logged onto the Telus care app since switching phones. Missed appt gonna cost me $120. Here is the ticket ID for reference: 58931
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Alys
(@AlysLH) reported
@VancityReynolds Please bring @Mintmobile to Canada. We need an phone company that offers great service and prices instead of those big companies(Bell, Telus, Rogers...) that charge us way too much.
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(Jon)ny Foozball
(@jonathanwhudson) reported
@hitthepost @TELUS We had issue in condo with ADSL when we got dual line version as one was shorting out randomly and dropping connection (visible via tv signal skipping). Took the right tech level to fix it. The simplest techs wanted to swap box inside when I kept telling them it was external.
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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Emilio Ramirez |⛓ 🕸
(@_EmilioRamirez) reported
@NHLFlames @TELUS tv the worst, can we get them off the helmets. My game feed keeps cutting out!