Telus Outage in Ganges, Capital Regional District, British Columbia
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
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Telus problems in the last 24 hours in Ganges, British Columbia
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Most Reported Problems:
- Total Blackout
Telus in Ganges, British Columbia CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Telus Issues Reports Near Ganges, British ColumbiaLatest outage, problems and issue reports in Ganges and nearby locations:
from Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
from North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
from Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
from North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
Telus Issues ReportsLatest outage, problems and issue reports in social media:
@readthepeak today highlighted rural connectivity issues through a sponsorship with @TELUS featuring a Telus + Alberta library’s program, which loans internet connectivity to local residents. 🤯 This would have been a great solution for when we had no internet for a few weeks.
They claim Telus tampered with their lines when they installed the new wiring, but they were with Shaw when the lines were installed and never had issues.🙄 Telus pulled up their lawn and didn't leave THIS mess.
You know things are bad when sites will not load & you are sitting less than one metre from the router. #Telus
Need to vent. Am so tired of @TELUS and their poor customer service and reliability of tv and internet. Just spent another hour and a quarter on the line when promised I wouldn't be. Other providers are starting to look very good if things can be made to be reliable.
He was very unapologetic. And extremely rude. Telus use to have great customer service, especially for loyal business customers. Over the past few years, it has declined incredibly. I’m severely disappointed in my @TELUSBusiness experience.
@TELUSBusiness I was speaking with a rep online this evening about how the TELUS bring it back works. And inquiring if I could upgrade two months early or not. Especially since I’ve been a loyal customer for years now. After the rep explained that I would have to pay to cancel.
the story just goes on and on w/ 3 technician visits, 2 talks w/ tech support managers. it's two weeks later, i'm on hold with telus loyalty (1hr now) to cancel my service & i've had to tell this same story about a gazillion times.
so i was transfered to a tier 2 tech. or so i thought. i asked this new person, are you a toer 2 tech? they said, well i'm a tier 1 manager. i'm getting frustrated now & all the horror stories of telus tech support are running through my head. i decided to bear down & see.
someone make this make sense my internet is telus, but it runs off of the telus service towers, so it has a service bar on the router when the router had 3 bars a few weeks ago, i had 1100 ping on fortnite constantly my mom moved it back to where it was before
Still on the phone w @telus waiting for another service personnel...transfered to a 5th person now. Don't these people take notes?? #Unbelievable