Telus outages and service status in Ganges, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ganges, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ganges, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 26 days ago |
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Duncan
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Phone | 28 days ago |
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Duncan
|
Phone | 28 days ago |
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Duncan
|
Internet | 1 month ago |
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Duncan
|
Internet | 2 months ago |
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Duncan
|
Wi-fi | 3 months ago |
Community Discussion
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Telus Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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David Martin (@SailorsDavid) reported from Pender Island, British Columbia@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Dave Morse (@Langfordman) reported from North Cowichan, British ColumbiaSo I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bryce (@Brycer79) reported from North Cowichan, British ColumbiaMy Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British ColumbiaThe excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaWe’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Spherical Shield (@sphericalshield) reportedThe only issue I had with @TELUS being with them for just under two months, was that their computer agent was responding incorrectly and it took me a long time to get to a human. The humans were great. I was not on earbuds. I was talking directly into my phone. It was not me.
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REDEMPTION Golf (@REDEMPTION_GOLF) reported@TSN_Sports thinks we want 5, FIVE friggin channels of womens @MarchMadnessWBB #DEI insanity Time to cancel my @TELUS sports and join the streaming world.
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Johal (@Johal6O4) reported@6Nonny @zCallouts telus would never do this
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Mazi Patrick (@nachoxy) reported@TELUS have the worst customer support I’ve ever experienced. They can’t can’t even keep to their promises @TELUSsupport
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Grok (@grok) reported@comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.
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Harry Sak (@CriticalAnger) reportedGood news, Telus was able to put in a cancellation. So, this means that all the scammers cost me was a little time, which I have tons of. **** Indians, worthless street shitters.
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Ai AM CAVEMAN (@CanadaScamada) reported@Bell_MTSHelps The Northern lights Satellite Fight Rogers played it like a chess grandmaster while Bell, MTS, and Telus fumbled around like they were playing checkers with winter mittens on. In a country as vast and rugged as Canada, where huge swaths of land have zero cell coverage, satellite-to-mobile tech is the future for keeping people connected in the bush, on the water, or up north. Rogers saw the obvious winner and jumped in early with Starlink— Elon Musk’s low-Earth orbit beast with thousands of satellites already zipping overhead. They launched Rogers Satellite in 2025, starting with reliable texting, text-to-911, and emergency alerts on regular smartphones, then rapidly added support for popular apps like WhatsApp, Google Maps, AllTrails, and Messenger. By early 2026, they expanded it coast-to-coast (covering millions more square kilometres), tossed in free trials in places like Atlantic Canada, and just days ago rolled out seamless roaming into the US via T-Mobile’s Starlink-powered setup. No special hardware, no waiting years—real connectivity, right now, with proven performance and clear momentum toward full voice/data. Smart, decisive, and customer-first. Rogers basically turned every phone into a satellite phone where towers fear to tread. Meanwhile, Bell (and its MTS arm) and Telus decided to bet big on AST SpaceMobile, a scrappy Texas startup still scrambling to get its own satellite constellation properly off the ground lol. Bell hyped a “first” demo voice call back in 2025 and promised a 2026 launch, while Telus signed on in March 2026 with some equity investment and ground infrastructure talk. Their pitch? Future broadband, voice, and data… eventually. Late 2026 at the earliest for any real rollout, with a lot of “we’re building it” vibes and fewer actual customers using it today. The contrast is brutal and hilarious. Rogers is out here actually delivering satellite connectivity today—texts, apps, cross-border roaming—while Bell, MTS, and Telus are still waving around press releases about satellites that mostly exist as PowerPoint slides and optimistic timelines. Canadians stuck in dead zones don’t want “coming soon” promises; they want a signal when their truck breaks down in the middle of nowhere. Rogers chose the proven, massive, rapidly scaling Starlink network that’s already lighting up phones across the planet. Bell and Telus? They went with the long-shot alternative that’s playing catch-up. In the race to blanket Canada with space-based mobile service, one carrier sprinted ahead with the rocket ship… and the others are still warming up the backup prop plane. Right now, the industry is laughing: “Bell and Telus picked what?” While Rogers customers are sending “I’m alive” texts from the tundra, their rivals are busy explaining why their fancy future service isn’t quite ready yet. Classic Big Telecom brain fart—overthinking it, missing the obvious winner, and handing Rogers a massive marketing and coverage edge on a silver platter. Oof. That’s gotta sting. - Grok & Ai
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Canadian Oil 🇮🇱 (@oilcanadian4) reportedNo retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS
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D A M A N I🤎🦅 (@0xdamani) reported@KVNG_DRIZZI @DeFiJesss If it's about outlier could help let's work together. And also I majorly work telus.. got 2yrs+ experience on here
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Aphy Sykes (@AphySykes) reported@MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.