Telus

Telus Outage Report in Ganges, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ganges, Capital Regional District, British Columbia 01/16/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tara_bert Tara Bert (@tara_bert) reported

    @kentcclark In that case you’re negotiation w/ the manager at Telus should be even easier. By no fault of your own you’re being forced to move. You can’t base your move on Telus service capacity…

  • mmgreid Mark the Teacher (@mmgreid) reported

    I loathe talking to @TELUSsupport because the details almost never line up with my next bill. Staff at the @TELUS @CFRichmondC store, however, go the extra mile to make sure it all adds up. If only the $50 fee for in-store service went away. If only.

  • 83_rory Rory Schmidt (@83_rory) reported

    @Coast_Capital so I can't add a Bill Payee because apparently there's ongoing maintenance until August 15th? Can you please let @TELUS know that my payment to them will be late because of your system issues? Thanks.

  • KatsKlein Kats Klein is full vaxxed (@KatsKlein) reported

    @TELUSsupport Finally got a sorted thanks - but it was an unpleasant experience and way too much work on my part to get Telus billing to fix their own error. #disappointed

  • mtwfrsn frz (@mtwfrsn) reported

    @TELUSsupport Im trying to authenticate my TELUS account for TSN streaming but it says the provider service is unavailable on all my devices. Any thoughts?

  • balaneski Joe Balaneski (@balaneski) reported

    @VincentRule @RealAlexD @Fernie635 Spoiler alert...it's still frozen Stupid Telus wifi

  • pjdugue Pat (@pjdugue) reported

    @TELUSsupport I've already talked with Telus support and they ran me through a bunch of troubleshooting steps at the end of that it seems to be that the problem is with one plus or an update that applied. At this point I don't know that it's a Telus problem.

  • JeremyBaisch Jeremy Baisch (@JeremyBaisch) reported

    @entwistled Darren, I'm at my wits end with TELUS and am going straight to the top. I'm an IT Director that has burned ~60 hours with your "team" trying to get a simple change made for one of my users. TELUS has hit an all-time low for service on this one.

  • pjdugue Pat (@pjdugue) reported

    @OnePlus_Support I sent a bug report about Telus mobile internet access not working on my Nord N100. Is there anyways of knowing when this will be fixed? I only have wifi access on the phone. It seems that a Oneplus update bricked my phone and I was hoping to hear more on this.

  • heartembrace l.k.w (@heartembrace) reported

    We are a relatively new customer to Shaw. @Shawhelp once or twice a week we lose our internet tv connection. We never had these problems with @TELUS What is up with the constant loss of connection? And you drop signals too (separate issue).