Telus

Telus Outage Report in Ganges, Capital Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ganges, Capital Regional District, British Columbia 11/26/2025 19:05

November 26: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Pender Island.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaPender Island Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LaughingEagle12 Perpetually Exhausted Penguin (@LaughingEagle12) reported

    @drdagly With Telus being the fantastic phone service provider they are, it’s not really a surprise they suck this bad at health services. They barely manage to be a decent phone service.

  • mylesblackned Myles Blackned (@mylesblackned) reported from Waskaganish, Québec

    The biggest regret was switching smartphones from @TELUS to @Bell I had such a good thing with Telus. Bell is nothing but a money grabber💰 Customer satisfaction means nothing to #Bell I was with Telus for 8 years and I switched over to Bell 2 months ago. BIG MISTAKE

  • sarah_YYC Sarah 💉💉 (@sarah_YYC) reported

    @MaddieAlvrz We have this problem at work too. Telus tells me it's because the internet in the area overloaded and crashes but who actually knows 🙄

  • Eric_OTooleMP Eric O'Toole (@Eric_OTooleMP) reported

    @erinotoole Only by giving Bell, Rogers, and Telus billions will we pay for them to make huge profits and coincidentally help connect rural Canadians to high speed internet!

  • TheRealDenene TheRealDee XX Vaxxed (@TheRealDenene) reported

    @sunnshiiny And Telus has bought all the medical billing services & tech support, gotten into home security as well. I don't know of people understand just how big Telus is & what pies they have their fingers into. Just how much access they have.

  • omarnaggz عمر (@omarnaggz) reported

    It’s such bullshit that at a time when our daily lives rely heavily on internet, that we’re at the mercy of a handful of giant telecom companies who charge increasingly expensive rates for worsening service. **** Rogers, Bell, and Telus. We need a nationalized telecom company.

  • cradle_n andrew (@cradle_n) reported

    so ******* crazy how rogers bell or telus just dont give service in the subway

  • Beatsie1 Beatsie1 (@Beatsie1) reported

    @JasonOnTheDrums @TheBlueGem3 here i go with my bad memory again but there was a tweet this morning and it looked legit the information was that the MYhealth or whatever that's called is being serviced or run by Telus, the same phone a doctor that had that 'leak' of personal data.

  • Paxtoncs Joseph (@Paxtoncs) reported

    AYO **** @TELUS wouldn't fix my internet for a week, called @Shawhelp and THEY CAME in an hour bro

  • Shaun_Briltz Shaun Briltz (@Shaun_Briltz) reported

    @Shawhelp I guess its the norm here every month we have to put up with some kind of outage. Shaw never offer compensation. I wonder how many times a year @TELUS is out in the Peace