Telus Outage Report in Ganges, Capital Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brian 😎 Latte sipping Calgary elite
(@SWCalgaryGuy) reported
@kyleintheyyc @TELUSsupport I work for TELUS. If you need further support please reach out to me so I can arrange it
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Hedge Fund Manager
(@rich_hedge_fund) reported
TELUS $T trades on the XTSE exchange and that stock was drifting down until i grabbed more shares. TELUS pays 35 cents quarterly yielding 5.29% today.
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Roxx Hunter
(@RoxxHunter) reported
*...Anyone else notice that @TELUS will throttle back your data to super slow speeds (way lower than advertised) once you've used up your hi-speed data, so much so that photos don't load instantly and videos buffer, yet ads with videos load seamlessly...* hmmm 🤔 #Scam #BS #Telus
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Dietrich Osswald
(@DietrichOsswald) reported
@theJagmeetSingh Jagmeet, Think first ! - maybe Telus made a huge profit by tracking Canadians with the „Covid App“ paid by this government, the very one YOU support ?
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Ooklum
(@Ooklum) reported
@TELUS @TELUSsupport Been without internet since Dec 23rd in Surrey, BC Canada. I've contacted support 2-3 times every day and they always tell me there's no ETA on a fix and they can't tell me if a crew is assigned. Not even on the outage map. Going to switch to Shaw soon.
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Vishal Singh
(@singvis34) reported
@TELUSsupport why I can’t delete my credit card details in telus mobility app. Even the web app isn’t working giving weird prompts also customer support is not picking up as usual. Please advise
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Doug
(@Doug50187577) reported
@theJagmeetSingh Telus has invested over $40,000,000,000 ($40B) in network and infrastructure. If they netted $1.45B then their rate of return is 3.625%. GIC’s are paying 4-5%. How is a 3.625% ROI gauging customers? I bet you personal ROI on your investments are greater than Telus! Hypocrite!
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Nelligante
(@nelligante) reported
@theJagmeetSingh Companies like Telus need to be profitable. What do you suggest would be a acceptable profit to the NDP? Telus employs 90,000 people and is the 9th largest employer in Canada. They invest in Canada. Cell phone bills suck but if you want the best service you pay more.
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Laurie Sturm
(@LaurieSturm) reported
@TELUS @ExcellenceCan Re: Excellence: Hey what is the deal with channel 811. Broken voice/picture freeze why can't this be fixed. Seems to be ur problem! Be nice to be able to watch all the channels with these naggy problems.
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Diane Marie
(@DianeMariePosts) reported
@lgfc2 I gave spousal unit my X. Good phone. He turned down my previous 6. I will speak to Telus about a family plan. I guess getting employees is not easy these days, but I would fire that guy’s a**.