Telus

Telus Outage Report in Ganges, Capital Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ganges, Capital Regional District, British Columbia 11/23/2025 16:40

November 23: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Pender Island.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaPender Island Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fabsanchez Fab (@fabsanchez) reported

    Is #Telus down?

  • _RealJeff45 Jeff ™ (@_RealJeff45) reported

    @Telus bros. Get your **** together, our phones aren't working.

  • gemmyjulie Gem Goldsworthy (@gemmyjulie) reported

    @TELUSsupport Um, so much for that. Please hurry up and fix this telus. This is gonna affect alot of business.

  • LUV2SKIPOW Dermot O (@LUV2SKIPOW) reported

    @mack3636 MVNO off Telus and Telus is having data issues

  • rinastuparyk Rina Stuparyk, M.A. (@rinastuparyk) reported

    @KimandaJ @TELUS Apparently there's issues province wide

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @TELUSsupport Bell is down as well so this is not only a Telus problem. Customers have a right to be concerned for something that is integral to today's world. It's not like Shaw going down. We don't use Shaw when we call for a tow truck or run to the non-existent pay phone for an emergency.

  • MobiFraser Mobilicity Fraser (@MobiFraser) reported

    @MacIntoshEddie @set921 @TELUSsupport Just Telus mobility is not working. Home services are fine.

  • kylefossett Kyle Fossett (@kylefossett) reported

    @TELUS @TELUSsupport just saw a news website stating system issues in BC and Alberts.

  • GrampaD2 Grampa D (@GrampaD2) reported

    @BuppiChow @TELUSsupport Koodo is owned and operated by Telus, using same towers and facilities, ergo Telus Issues become Koodo issues. It's annoying but there we are.

  • uselessappever earl (@uselessappever) reported

    @Bell_Support any outages at the moment in the western (AB/BC) area? Telus has posted they have outage but no statement from Bell yet