Telus

Telus Outage Report in Duncan, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 12/30/2025 08:30

December 30: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ashishsriv Ashish Srivastava (@ashishsriv) reported

    @TELUS Hi @telus internet service I am really fed up with your billing process. You kept on sending one sided new contract every month sometime multiple times in a month. Please assign some senior executives who can analyze my case and resolve the issue and refund over payments.

  • 420tease urmom (@420tease) reported

    @TELUS uhhhh fix my tv I am missing my movies !!!!!!!!

  • BigJoeBurke Zoidberg’s Shell (@BigJoeBurke) reported

    So @Telus and @TELUSsupport has been giving me the Kafkaesque runaround since FRIDAY noon and still, nearly 72 hours later I have NO a answers as to when my service will be restored. Absolutely the single worst support experience I have ever had.

  • Motomom128302 Motomom (@Motomom128302) reported

    @spikestabber We still have cable unfortunately it’s through Telus which is the only service where we are

  • quynhiequynh Q (@quynhiequynh) reported

    @TELUS @sukhjinder71 You guys are slow af! It’s been almost 12hr! And nothing is up and running this absolutely pathetic

  • 420tease urmom (@420tease) reported

    @TELUSsupport Why are all my services not working @TELUS @TELUSsupport

  • 18anchors Ero (@18anchors) reported

    @TELUS ***** I WAS IN THE MIDDLE OF OVERWATCH COMP AND THE WIFI DISCONNECTED SPIKED ***** I SWEAR TO ******* GOD I WILL WIPE *** ALL OVER YOUR HOUSE IF YALL DONT GET IT TOGETHER IVE BEEN SICK AND WORKING ALL WEEK I JUST WANT A DAY TO RELAX IT HAS BEEN DOING THIS **** ALL DAY

  • SunilKhandade Sunil Khandade (@SunilKhandade) reported

    @TELUSsupport I was using the Telus Smarhub service 3 months back and then I canceled it. However, Rep said I will get an email from Telus to return the equipment but so far I received nothing. I need to return the SmartHub, Security Camera. My Details: My account: 605471142

  • downhomesunset Christine Dix (@downhomesunset) reported

    @Grolsch02 @JasonOnTheDrums @UCPCaucus 2/2 Before that happened, the clinic took 25% of poor people (I’m on AISH, and my family dr moved there). The seller had it worked out in the contract that they had to keep us. Telus wiggled out of it somehow; my dr got sick and I was booted. Have you called a news station?

  • 420tease urmom (@420tease) reported

    @TELUS yo telus. I still have no wifi or TV me along with many other telus users. And you wont give any updates about the problem??? Worst company ever totally switching, if they will let me switch. They tend to manipulate you to stay with them