Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Patrick
(@tracy_patrick88) reported
@djdevo79 @BellMediaPR @TELUS Oh right!!? They pretend they are helping, then lay off a **** ton of staff. Completely unacceptable
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Steve-O
(@_SilentNoise) reported
This -40 weather sucks. Been so cold that our @TELUS LTE-based rural internet often comes to a standstill or is spotty at best, making loading a website or streaming a 360p video tough. Don't get me wrong, loving the service, but the cold's really messed with it the last few days
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Mika McKinnon
(@mikamckinnon) reported
@BMatB @SavageBean @DocDaoust Ahhhh, don't pick until you've selected a rental. Different buildings have different options for home internet. Most have Shaw/Telus, but not all. If you're in a Novus building, GET IT. Hands down best possible internet in the city. Legendary good customer service & reliability
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kaede • カエデ 🥀 Vtuber
(@itagakiKaede) reported
@AscartPrince I'm on that Shaw **** 😭😭😭 I want to switch to bell or telus
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Candi
(@Candice65955386) reported
Hey @TELUSsupport @TELUS do you guys usually have issues with wifi speeds in apartment and condos. I had shaw and my old place no issues but moved to a place with telus and nothing but issues
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Dr. Julie
(@SavageBean) reported
@BMatB @mikamckinnon @DocDaoust Then yes, I for SURE recommend buying cell phone service from a Fido or Koodo instead of a Rogers, Bell, or Telus. Teksavvy contracted with Bell in my apartment building for internet service and (unprompted) LOWERED my rate while I was there
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Pat Bulmer
(@PatBulmer1) reported
Shaw’s sending repair person for second time in 4 days on Wednesday. Cable boxes on the fritz, wifi quits every 10 seconds. Big signal-boosting repair Sunday seems to have made things worse, but I’ve got my Plan B ready. My Telus package is picked out.
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1979SportsBarAndGrill
(@1979Taphouse) reported
TV services, and we are a sports bar. Please fix this and get the attention of your managers as this is completely unacceptable @telus
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Giromon
(@giromonsale) reported
@TELUS You never achieve 150mbs upload and Download. I CHECK with Telus Own App. So don’t believe advertising, I subscribe to Telus Fibreoptic network. Telus needs to come clean.
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Haley
(@hales0104) reported
@wesdouglas @TELUS Nope! And was supposed to be called back this evening and, shockingly, no phone call. Quality customer service @TELUS.