Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
Wi-fi |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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😷 Bri Wears Masks in Public
(@caffein3_fiend) reported
I missed North Bay. Also I would like it known that I had cel service the WHOLE DRIVE thank u Telus #FreeOfFreedomMobile
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Mike
(@MikeBonBike) reported
@TELUSsupport In case you were wondering how it’s going @TELUS is now demanding we file a police report for a phone that that was never once in our custody. So… way to treat a long time customer.
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Lori
(@NurseNerdy) reported
@TELUSsupport morning! Just wondering if you have guidance on getting the telus TV+ app to work? I’m not at home, have turned on 2FA, able to logon to your webpage and other apps, but the TV+ app fails to allow me to login. Thanks in advance!
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Yosie Saint-Cyr 🇨🇦🍁🇲🇶🇺🇦
(@yosieHRLaw) reported
What is wrong with @TELUS ? Since they bought ADT everything is screwed up. No problems for 5 years paying pre-authorized now they’ve stopped it and sending me invoice 2 days before it is due!!!!
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Woody Kalk
(@KalkWoody) reported
@LanceStorm @TELUS @TELUSsupport I gave up on Telus when they charged me for three phone lines when they hadn’t turned the first one one. Their solution was pay the bill and we will give you a credit when they straighten it up. My wife was real pregnant and we had no phone. Complete incompetence.
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TELUS Support
(@TELUSsupport) reported
@NurseNerdy Alright then that means it'll be at the account level and unfortunately it requires agent intervention. You can reach our team directly at 1-888-811-2323 and advise that you're having issues logging in, but that your My TELUS credentials are fine. They'll get it sorted for you!
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cynthia mccutcheon
(@recruitcyn) reported
@RCMPNS The alert was on the radio but not received on my cell phone...telus network.
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John Scime
(@ScimeJohn) reported
@TELUSsupport any word on when Telus will improve service in rural Niagara? I need a phone that works, I get one bar and lots of dropped calls. This is my only phone and yes I have wifi calling on as well.
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SwampThings
(@SwampThingsGG) reported
Will be streaming the @Telus Apex Series in 25, come hang out and see how Random Rambo’s Do!
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DR.HISSY PISSY 6 G SIGNAL🛸
(@DrHissyPissy) reported
**** that. I already paid over 200 for ******* warranty that didn Jack ****. I’m not paying Apple any more!!! I complained to Telus and mentioned plans of other companies … the loyalty department actually gave me a pretty good deal for once. !