Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Bowkett
(@wdbowkett) reported
@Ron_Slattery @CharlesBodi @BC_Housing I suspect that Telus provided funding for this project. May be a bit conspiratorial, but also makes sense given the Mayor's unmitigated support for the proposed Ocean cheese grater colossus on Douglas + Aryze's connection to that project.
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Sliver
(@Sliv21) reported
Anybody else having trouble with @TELUS @TELUSsupport the last few days? My signal is strong, I’ve rebooted my boxes and the signal has been “glitchy,” non-stop since Monday!
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Brandi ⚒
(@calgaryirons) reported
Hi @TELUSsupport @TELUS Have been with your company for 1 day switching from @Shawhelp and already want to cancel my services. I had to make a phone call this morning and now in tears after dealing with the Bigot who humiliated me, I hung up, he called back and did it again 👋
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Anita Eggink
(@AnitaEggink) reported
@ctvedmonton We are in the same boat and I am even right in the City of Camrose. Telus is telling me it is overuse on my end but even with only 1 device connected, we are having trouble. I agree - in this day and age, unacceptable.
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Bean Boy
(@BadArtBean) reported
@TELUS That **** look like the fortnite cube
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Mary 💙❤️
(@springcanadian1) reported
@HarvestHillsYYC @Rogers I got Telus internet for good. Because I was already a Telus customer in good standing I got to keep my original plan which includes unlimited data. It's not dial up. It's 5g. The only thing that changed is the fact I now pay $20 a month instead of $140. $10 phone & $10 internet.
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El Hombre Del Sac'o 🇨🇦
(@trapjaw17) reported
@Rogers Lies! Rogers is probably worse then telus. Soon as the switch happens we are dropping shaw/rogers. Lots of lay offs coming ppl don't believe this ****. They do it everytime. **** @Rogers
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🇨🇦 Barb aka Kelownagurl 😷🌱
(@kelownagurl) reported
@MadAboutPaper Yeah, Telus owns Koodo and Public. But I noticed on their website when looking at signing up, they mention 3G network. My Telus cell phone is LTE and hopefully eventually 5G. I'm wondering if Koodo is same or only 3G?
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№
(@masonhastie) reported
@karenyyc1 @ServiceCanada_E I know that Telus has a service where callers need t type a number before their call connects. Not sure if any other providers have similar.
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Charo
(@b4i4gt2) reported
@TELUS I’m frustrated. I had appt. to get internet last night tech no shows. I call say tech is coming, tech no shows. This AM I call in, and am told don’t worry we will get you a priority appt tomorrow. Feeling like you don’t really want a new customer. #behonest #shouldistay