Telus Outage in Duncan, British Columbia

So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Day 10 of no internet access since ordering @ShawInfo apparently @TELUS is no better considering I request service before Shaw #1stworldprblems #mobiledatabill is going to suck this month

@TELUS 2 hours, 5 transfers, and multiples holds later and my call for technical support has still not been solved😡 all I want to do is assign a new domain and point my old one...seriously 🙄#worstcustomerserviceever

@TELUS help

@_shineontome Telus was robbed tonight just before 9 and 2 masked guys went in took stuff and tied ppl up apparently!!! like wtf 😳

@dontflippinatme @TKLaxton @TELUS When it comes to science and technology then adding a corporation who only gives a shit about making money, sorry I don't buy any of it. What I see today compared to 40 years ago, I'll trust my gut.

My wife has never seen The Thing. Like, seriously!!!!! I’m about to give Telus $5 for that bad boy and show her what’s just a GREAT movie

@aboardtuber @FreedomMobile If your device didn't support the LTE bands supported by them (first was band 66, then 13, then the common ones also used by rogers bell and telus, along with USA carriers), then you'll always be stuck on 3G (4G or H+ if your device overrides it).

@Roccos_Van Too bad I have Telus optik

My Wi-Fi died and TELUS has to come out to fix it. Service call is Tuesday so I had to ask my mom to be at my house because I am working.

I was a loyal customer to Telus for 18 years. Switching to Freedom was so easy. They’ve been friendly & quick to help with any of my questions. I’ll be saving over $800 a year by switching! #NoTurningBack #excitedtosave #adulting

BUT, I’ve been paying WAAAAAY too much So, this week I switched to #freedommobile and all I received from Telus was an email that said “sorry to see you go” No “please stay” or incentives to stay on. This is just a brutal reflection of terrible customer service.

I have been a #telus customer since I got my first cell phone in 2001. Their customer service and incentives early in these years were amazing. I did get locked into contract year after year because their network coverage was outstanding.