Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| TV | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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乇乂ㄒ尺卂 ㄒ卄丨匚匚
(@Deus_Vixere) reported
Bruh telus came and broke the internet AGAIN Its a good thing im here to fix it but holy ****
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David Nelson
(@DavidNelson333) reported
Why am I so mad at @TELUS right now? Despite being a good customer for years, they have screwed me.
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David Nelson
(@DavidNelson333) reported
.@Telus user experience is absolute garbage, especially with corporate plans. 💩💩💩
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Mathieu
(@AwayIsMine) reported
@crazynewf1970 @MobileSyrup @TELUS I guess call them and threaten to cancel?
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Chris Danger
(@ChrisDanger79) reported
******** @Shawhelp people can get 5g from Mars and I cant get wifi 70 feet to my shed. What kind of bullshit is that? And dont give me you need a "pod" range extender bullshit. @Telus worked. But I'm now under contract with you. Fix your god damn wifi game.
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Mario Elia
(@supermarioelia) reported
@cselley Likely more bad than good, it's a platform that started off as an independent before being swallowed up by Telus. So likely all of that Walmart data going to the Telus overlords.
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Don Meehan
(@DonMeehan) reported
@TELUSsupport I’m leaving you. You are a bunch of ********. You ******* in middle of the night. #fuckingopportunists @rogers : coming your way. I’ve alway paid my bill but ******* @telus doesn’t like that. #*******.
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booger
(@LilithAversa) reported
@TELUS I called to get data on my watch reset since it wasn't working. Support not only fixed my problem, but upgraded my data plan at no extra cost. Really happy!
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steve-squared
(@SteveThePylon) reported
@yegventures @MobileSyrup @TELUS I had that issue with cable/internet from them. They claimed that Shaw does the same thing. Shaw has not after 4 years. Telus raised it 4 times in 3 years. The CBC support fee they snuck in that was optional that I had to call in to get removed I didn’t get credit for...
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Apurv Raveshia
(@Apurv7164) reported
@TELUSsupport @TELUS - issue # 2 - when I login to my TELUS web, it asks me to link service account. When I try to link it through account number, it says it’s already linked. When I go to online account home page, it says no account link. You need to fire your testing/Qa team.