Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 11/21/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinJohansen9 Kevin Johansen (@KevinJohansen9) reported

    @DanAlbas My wireless bill has not gone down once since JT has been in office and just today I received an email from Telus saying my bill will be going up by $7/month effective immediately. Was told to go searching on website to find out why. Good job Justin!!

  • MGemzala Matthew Gemzała (@MGemzala) reported

    Love it when @TELUS decides to increase my monthly bill for no reason and no changes to service what so ever👌🏼 #ShoppingForANewProvider

  • rustysnack rustysnack (@rustysnack) reported

    Thanks @telus for lying to me about applesupport+ coverage, then increasing my bill too! This future sucks.. #notfriendly

  • akaNanette jeepette (@akaNanette) reported

    @swats24 It's frustrating but I don't know if a switch will help. I had issues with Telus before so I just grin and bear it. Ridiculous, considering the amount we pay for internet services.

  • keepsinging2day Sarah Langford (@keepsinging2day) reported

    A call from @telus adt security- my alarm is reporting a break in/tamper on main floor entry window. I gave permission to dispatch police. I was called back by adt to say @HamiltonPolice doesn’t answer to any break ins & they aren’t coming. Wtf! What’s the point in alarm

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    @TELUSsupport Hi the Telus support - phone, chat and twitter has been great. The only issue is the engineering teams wont look at reconfiguring the towers until the condo developers are done..that could be years. If they could adjust some existing towers now it would be appreciated

  • h_hodgson88 H H (@h_hodgson88) reported

    @TELUSsupport Is an absolute scam. The website states that Customer Support for Telus TV is “24/7”. I just called and an automated voice message tells me “Sorry, we’re closed. Please call back during business hours”. This is a blatant LIE. I can’t wait to get rid of this service

  • ItsSesame_ Sesame Cardinal (@ItsSesame_) reported

    @RenzheVAL @florscnt Okay but fr fr Telus is still ***, sucks being Canadian always playing against those 8 ping op crutch gods

  • Invisionaires Invisionaires (@Invisionaires) reported

    @keepsinging2day @TELUS @HamiltonPolice the door to door sales of these systems are a fraud. I didn't regret turning down the free 3 month trial period because it can't be acted on.

  • itsHerOhMyGod ⚢ Rachel | Ahri's side *** ♡ (@itsHerOhMyGod) reported

    oh of course the video ads play but the art posts take forever to load, **** u telus gimme my high speed data back