Telus

Telus Outage Report in Duncan, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 06/01/2025 01:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (8%)

    TV (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan TV
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HSD81 Harvinder Dhillon (@HSD81) reported

    @dockevinmcleod @TuraEmanuela Staffing issues at UPCCs are due to the contracts that are offered. They are not utilizing their manpower and resources efficiently. UPCCs acting like walk-in clinics are a waste of resources. They and telus have destroyed local walk-in clinics as well

  • JenniferLh1234 jennifer L hatcher (@JenniferLh1234) reported

    I new who has my frist sin card telus as it's the front tenants property. Male took under the table and took awhile to have no service so yes another android phone has my other sin card so they might have all my numbers. Yes they both are criminal ever since they told me.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    In its submission, Telus also raises the issue that the Proposed Policy Direction exceeds powers under Section 8 which are limited to broad policy matters. McCarthy Tétrault, Bell and now Telus raise this and I agree. #CRTC

  • wallyworld98 Walter Rau (@wallyworld98) reported

    @bhtoys @TELUSsupport Bell is no better than Telus that’s for sure. They all want your money but customer service sucks donkey ***** big time.

  • missmatsuko Matsuko (@missmatsuko) reported

    @ElizabethRBess @dockevinmcleod @TuraEmanuela Yeah AccessVirtual used to be same-day but they're shutting down. Maybe Telus will ramp up to offset it. I also noticed several week waits for Telus but checking back later in the day there were next-day appointments at least.

  • JrKonnie KonnieJr (@JrKonnie) reported

    @TELUS @TELUSsupport They did, but they did the same thing on the original July 22 booking. Very disappointed it takes a month to get longtime service transferred with no possible interim solution or action from Telus.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS Customer service? I've been trying to get help with my phone since July 9th and your support team constantly dismisses me, makes me repeat myself, and is now refusing to help me. Didn't stop you from sending a bill, even though I can't use my phone.

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @TELUS I can't wait until I'm no longer a telus customer

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS I've been begging @TELUS and @TELUSsupport for help with a sim issue on my phone since July 9th and they are refusing to help me.

  • TappingCircle Lina (@TappingCircle) reported

    @EMauroCBC do you know why the nurse's union does not speak about Doug Ford's goal to squeeze the nurses until citizens begin turning to Telus or Shoppers health, fee for service healthcare? Have you read about Mike Harris's wife receiving business from DF for part time nurses?