Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 08/29/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanStew8881 Ryan Stewart (@RyanStew8881) reported

    @TELUSsupport @TELUS first two weeks with you and wifi just hard crashed again. The previous ones your sub contractors unplugging us at the hub. Zero control over this. Care to help on a Friday night? Ripped up the lawn and driveway for your fibre...’awesome’

  • jwhh71 Jackson (@jwhh71) reported

    @TELUSsupport Want to report an open distrubution cabinet door at 1003 GAULT Blvd Edmonton. Suggestion: Perhaps Telus could put an 800# on the cabinets to call and report damage or problems! Really hard to reach telus with this kind of problem! We also don’t want service interrupted!

  • EricFaceplant Eric Faceplant (@EricFaceplant) reported

    @TELUSsupport I appreciate that, while restaurants are going through such a difficult time, that Telus is responding by abdicating all but the minimum responsibility legally required. I missed a very important call back because of the interruption in service.

  • EricFaceplant Eric Faceplant (@EricFaceplant) reported

    I gave @TELUS another shot after avoiding them for years. Big mistake. I'm in a chat right now, being told that I was disconnected without notice because they are not required by law to give me notice. Just atrocious service. Switching all company accounts by next week.

  • kyall kyall glennie (@kyall) reported

    @silversetsun and my SIM is the no-frills, no-service, no-call centre "Public Mobile" owned by Telus. the cheapest you can get.

  • chaswood01 ©ɦ@ʂ (@chaswood01) reported

    I was supposed to have a Modem mailed to me a month ago & nothing has arrived. My internet has been dropping out for months now. Dude in the Phillippines part of Telus tech support & a supervisor called me & said it would be mailed to me.

  • AnnieSmoakly /////Annie Smoakly////🏳️‍🌈 (@AnnieSmoakly) reported

    Rent: $850 Epcor: $400 Direct Energy: $450 Telus: $100 Paycheck: $1850 Do YOU see the ******* Problem?! Because I ******* can’t UN see it!!!

  • RobinHoodlum RobinHoodlum (@RobinHoodlum) reported

    Anyone else having Telus internet issues in #yeg?

  • detaylor Duncan (@detaylor) reported

    I noticed my internet was a little slow this morning, but after spending most of the afternoon on the phone with Telus, I can happily say it is somehow even slower.

  • jwhh71 Jackson (@jwhh71) reported

    @TELUSsupport Want to report a cabinet door was left open at our condo 1003 - GAULT BLVD EDMONTON. TELUS NEEDS TO FIND A BETTER WAY TO REPORT THESE PROBLEMS…