Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 10/14/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RexxNHL Rexx (@RexxNHL) reported

    @DrDraix29 @EASPORTSNHL You should, I don’t work for them but I’ve had both business and personal account with both - Telus is so much better, doesn’t have capped uploads, offers real fiber (up/down) and their customer service is 🥰

  • ericnewby Eric Newby (he/him) (@ericnewby) reported

    Telus just cold called me to set up a call to talk about my business needs. I told her that I flat out would never use Telus again after a terrible experience. Then she's like, "Okay, sorry to hear that, so could we set up a call tomorrow to talk about our... yadda yadda." 😑

  • ricepoint1 Michael MacISAAC (@ricepoint1) reported

    @LotSixteen No issues. Telus is our internet supplier. Fibre line. Ping is 7 ms. 40 down and 23 up were the speeds this morning. Running at least 5 phone lines.

  • _Swede_ Reid Tanigami (@_Swede_) reported

    Ordered a new phone from @TELUS @TELUSsupport on November 21, Black Friday sale. Site said phone was in stock and would ship in 5-7 business days. Now expected mid-Feb. Telus store may have stock, but have to cancel order and pay current price. Will switch back to @Bell soon.

  • im_ok_ru Ricky Sandhu (@im_ok_ru) reported

    googles apps never works, book apps keep crashing, bmo cant get any transfers correctly, when they don't even have any security plans, telus website is ****, seriously, Canadian consumers get screwed so much compared to american consumers

  • happilysideways Happily Sideways 🙃 (@happilysideways) reported

    @TELUS @TELUS Charging me $26 for 10mb of data during a pandemic when I’ve already bought a 1GB data top up. Absolutely ridiculous and beyond horrible. Your solution? Sell me a more expensive plan. You’ve lost me as a long time customer

  • Nilan21 Nilan Marshall (@Nilan21) reported

    Telus man. They charged my credit card 5x of 121.71 which means now I have a 486 dollar credit. Refund takes 3 to 4 weeks to process. Wtf.

  • AB_MD_WarRoom ᴀʟʙᴇʀᴛᴀ ᴍᴅ ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported

    @UbakaOgbogu You need a whole panel for that ****. Check if there's any execs at Telus who have space in their panel schedule.

  • CJW_101 The CW (@CJW_101) reported

    @SLShockeyfan I've had nothing but issues with Telus WiFi. It's like 170 mb/s, then drops, then 2mb/s. I bought a mesh system and it's much better, though the TV still cuts out.

  • Gordjameswhite Gw (@Gordjameswhite) reported

    @TELUS quite disappointed that your online deals I just saw on your site are not in store. I just replaced my wife phone this afternoon and updated my acount in store, as I wanted to shop local and support the local store and now I could have saved $100.00 if I bought online.