Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@aeleitch) reported
@Greene_DM i have never forgotten either the Telus cute pigs ad or the Grand Theft Auto coke ad. i'm so tired of surveillance advertising.
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imanut
(@nicnewsey) reported
@PoMoNancyO @TELUS I pay about $300 for 4 phones for 10gig. I thought I heard things have come down. Contract is up in March.
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Keesha Dorosz
(@KeeshaonWater) reported
Is there anyone else out there in a time warp? @Telus help! People on PST are now in MST this eve by cell phone time; happened twice in last week. #timechange
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TammyMcKinley
(@Mc7Tam) reported
@NicESpurling @TELUS I would talk to loyalty and retention, that department has the ability to do more than the customer service people. It is ridiculous that you have to go through this.
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Eric Goodwin
(@auxonic) reported
@laura_shantz @DvdHam @OttSnowCyclist My work phone (Bell) didn’t get it. My personal cell (Telus) did. Work phone has never been to QC, personal was there a month ago. Total mystery system.
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Brennan
(@Brennodore) reported
@TELUSsupport @TELUS how is it one of Canada's leading telecom companies always has the longest wait times 35 minutes and counting? And why would I trust such poor customer service handling my health? @TELUSHealth
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hotcheri
(@hotcheri) reported
This @TELUS hold music is almost as bad as their service 😩
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🌸Kiran Scarborough
(@KiranScarboroug) reported
@TELUS @TELUSsupport wheres the support? App doesnt work self serve doesnt work no one answered my DM Over 2 months ago
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Aquamortis
(@AquamortisTV) reported
@BlizzardCS another unable to login due to the 319 error. I don't even see the character select screen load. Gets to that step, then DCs with the error code. It would be trying to log into Shattered Halls (US) and my ISP is Telus (Canada), ty
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Tracy Walker
(@Twittwalk) reported
@SrsAdvocateBC This link requires you to have the knowledge to connect your email to a Telus Thunderbird Mail account.This means seniors must have more than just a passing knowledge of their email client if they use, say, gmail or some other popular service.I haven't been able to do it so far.