Telus Outage Report in Duncan, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Shawnigan Lake and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Shawnigan Lake |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
TV | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Hope
(@Spainbutterfly) reported
@Boeserdays Terrible that 3 companies: Rogers, Bell and Telus are allowed to control how we can live in a country where no more cash was encouraged due to Covid. Unacceptable!
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Dani Alexandria
(@DaniAlexMusic) reported
@thevivafrei @theJagmeetSingh @PierrePoilievre Fido is owned by Rogers and Telus uses Bell towers I don’t know about the others lack of competition is an issue here and also just the sheer amount of things operated by 1 company
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☄️☄Fringe Minority with Unacceptable Thoughts ☄️☄️
(@LittleTittle1) reported
@MochaRia @MCerenz @CindyPom Lack of choices. Where I live, can't beat bell for internet quality and price and rogers for cell service. Telus comes close in service but not price. Everything else is just their subsidiaries. I didn't know about everything else rogers impacted until yesterday.
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Oni 🇨🇦🎮🇺🇦
(@Oni_Queen) reported
As awful and evil Telus is, it’s a lot more reliable than Rogers is for once.
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Technology Feed
(@TecFeed) reported
Hey @CRTCeng did you learn from the Rogers outage we need to enable more competition? Step one, reject the Roger's bid to buy Shaw and prevent Bell and Telus from trying the same. Big giants need to be stopped from buying each other.
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Nunya bidness
(@meoberdere) reported
@margay77 @cczwolf Bell owns most of the towers out east, Telus in the west. All other companies piggy back off of these two. Rogers has its own network which is why the coverage sucks.
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Steak & Faith
(@baconandsteak) reported
@telusmobility just wanted to say…, I have been a customer of Telus since the MIKE network began . I believe it was called clear net then and it was 1996. Thank you for being reliable and served my company well!
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EH Matt
(@EhMatt19) reported
@spencerdjblake @TELUS @Bell I would suggest avoiding Bell. They're a terrible company.
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Rod Bradshaw
(@RodMGB) reported
@marypdallas Telus doesn't work at our house due to hills and tower locations. We have a telus hub but it uses a different frequency we are told, and some days it is frustrating as well. Use T mobile in US and way lot better plans and service.
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Lewis Pohles
(@st0nx0r) reported
@SadBillAckman @Rogers This is just a bonus for Rogers customers in Nova Scotia. The coverage here is pathetic with massive zones with no coverage, where Bell and Telus have full coverage. Half the customers probably didn't even notice there was a network failure.