Telus outages and service status in Duncan, British Columbia

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

City	Problem Type	Report Time
Duncan	Internet	1 month ago
Duncan	Internet	1 month ago
Duncan	Internet	4 months ago
Duncan	Phone	4 months ago
Duncan	Phone	4 months ago
Duncan	Internet	4 months ago

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

• 
  Dave Morse (@Langfordman) reported 4 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

• 
  Bryce (@Brycer79) reported 5 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Mike Richter (@mrichter37) reported 8 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Brandan (@brandanCiccone) reported 25 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 34 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 37 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Tess van Straaten (@tessvanstraaten) reported 50 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lori Bergman (@bergy1965) reported 8 minutes ago

  Been waiting since early June for new @TELUS equipment; have spoken to @TELUSsupport THREE times. Was ASSURED in the last conversation that it would arrive July 1-7…and here we are on July 8. Good business plan…pay for service you do not receive.

• 
  RouziM (@rouzi_mrouz) reported 8 minutes ago

  @tsxman The company I work for is a customer of Telus Health, and the pension plans I am a trustee for use Telus Health as pension actuaries.

• 
  Lydia John (@LydiaJohnf5) reported 9 minutes ago

  @MrCharlesky This telus, doesn't work in Nigeria,I tried it one certain time but I was asked for passport

• 
  e.j. 🕯️| 🇨🇦🇰🇷 | ⚽️🏒🏀🏉❤️ (@jisun_e) reported 14 minutes ago

  until the day i die i am never going to use TELUS for anything ever. i've been dealing with an insane amount of nonsense for my parents' business for the past 5 weeks and all i get is astronomical bills and no service. ******* useless ***** and i despise them.

• 
  bijboutique (@bijboutique1) reported 14 minutes ago

  @TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call

• 
  ben d (@bend559054) reported 18 minutes ago

  Just bought 700 Telus T.T for $14.92, i did have some in my RRSP for $17.50 so i decided to avg down.. i believe the new CEO will get this stock moving again.

• 
  bijboutique (@bijboutique1) reported 19 minutes ago

  @TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!

• 
  Sh🎯t🌛is🌴urber (@amatoudi) reported 19 minutes ago

  I just walked into a Telus shop looking for a prepaid SIM card for my stay in Quebec. 35$ for 50 Gig... Good deal I thought... + 20 for the SIM card...mmm ok. + 35 if they put in for me (in case there are configuration problems) We're up to 90$. WTF Corporate greed I say. Bye 👋

• 
  Dg Quinl (@DgQuinl) reported 19 minutes ago

  So now everyone cancel everything Roger’s! See how they like it? Free choices on other communication networks! WIFI..cell phones..home services. ByeBye. Hello Telus and Bell. D Abbotsford 🇨🇦👏🏻🫡

• 
  Dragon Was Slayed (@522IntoOvertime) reported 24 minutes ago

  @patersonjeff @JayJanower @Rogers Another example of why quasi monopolies are so bad for consumers... there's no accountability for ****** customer service, because there's no real alternative (try getting through to a human at Telus 🙄)