Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 02/15/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aram2255 Alex Ramirez (@aram2255) reported

    So a 12 year old had a phone that kept charging $28 multiple times per day every time they used their phone outside of home. Shouldn't there be some shared responsibility? Shouldn't @TELUS have some checks in their system to protect the customer from errors like this?

  • StevefromYEG Steve (@StevefromYEG) reported

    @RogersHelps That's law. The Samsung app is no better than what you're required to provide. Why am I paying Rogers the same price as Telus/Bell who provide the call control service I'm looking for?

  • _nikitaacainxxs BLCK LVS MTTR ✊🏽✊🏾✊🏿 (@_nikitaacainxxs) reported

    Telus is so trash wtf. I paid my bill why are they reporting to the credit bureau that I didn’t ??????

  • FredLeeJebus Phyllis 🇨🇦 marginal mennonite she/her (@FredLeeJebus) reported

    @Leenerrr We live in St. Albert and have had telus fibre optic for few months now. We’ve had telus for internet and tv for years, and I wouldn’t recommend switching from SHAW. We have significant wifi issues and customer support is a hellish experience!

  • biryaniforone Biryani For One (@biryaniforone) reported

    @mssinenomine Not giving consent to the installation was not really a clear option. I did “agree“ to them coming into my apartment and installing something. However, I’ve never switched to Telus and that wasn’t seemingly required, despite there being pamphlets in the lobby about the new rate.

  • polishyourworld Joty 🎨 (@polishyourworld) reported

    @TELUSsupport Day 2 of trying to get this billing issue resolved for my office landline and no one cares at Telus to resolve this issue. It doesn’t help that business solutions closes on the weekend. I called yesterday right when they opened no one got back to me about my issue

  • CreeEdmonton Edmonton (@CreeEdmonton) reported

    The gaslighting from the supervisor is unreal. Absolutely refused to send a new Vox, Not until I mentioned our house burning down from the box getting so hot all of a sudden he could send a new box. Great training Telus.

  • CreeEdmonton Edmonton (@CreeEdmonton) reported

    The gaslighting from the supervisor is unreal. Absolutely refused to send a new box, Not until I mentioned our house burning down from the box getting so hot all of a sudden he could send a new box. Great training Telus.

  • CreeEdmonton Edmonton (@CreeEdmonton) reported

    @TELUSsupport The gaslighting from the supervisor is unreal. Absolutely refused to send a new box, Not until I mentioned our house burning down from the box getting so hot all of a sudden he could send a new box. Great training Telus.

  • AVibrantDreamer 💵 VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @CraigK2020 @StockTrades_CA It is but Telus uses other providers mostly. For example, Ring Central runs Telus VoIP and the underlying service for Telus Conference / Meet is Zoom. It is also the exact same front-end without the word "Zoom". I also tried Telus network cybersecurity which was with a 3rd party