Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 12/14/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • maxpetrock mathew petruk (@maxpetrock) reported

    @Crusader3456 @RickKackis Yup. I've been with Telus, had shitry internet and then fibre after beyond light. No issues before or after. Not to sure why he's getting the errors he is..

  • JP_Payeur 𝗝𝗣 he/him (@JP_Payeur) reported

    @ShariONeill12 Problem is too many still tap on the links. Validates the scam so the machine keeps sending more messages. Sadly worse on @bell vs @TELUS in my experience... same number.

  • crapfacestupid rawls in a gay club (@crapfacestupid) reported

    @TELUSsupport hi Telus support can you please put up more cell towers in Haida Gwaii us people on rural internet smart hubs can't even barely stream netflix a lot of the time it's just getting worse and worse and worse

  • Sandra18361757 me (@Sandra18361757) reported

    @redgypsee @TELUSsupport Maybe call health link and ask them to pass you up to telus support.

  • thinetruly 𝔦𝔷 ☾ (@thinetruly) reported

    weh haritu kannn i mimpi i had sleeve tattoos and some on my fingers and palms and collarbones. and i was fully aware i shouldn’t hv done that and was worried that i cant solat afterwards bc tak telus air kan but i did it anyway like wtf but the sleeve tattoos were pretty 🥰

  • ValeriePlanche Valerie Planche (@ValeriePlanche) reported

    @Norton_Anti @TELUS I thought this was NortonAntivirus customer service.

  • Rajvir81238437 Rajvir (@Rajvir81238437) reported

    Don’t settle for Telus literally run from Telus they are the worst @TELUS @TELUSsupport

  • luvsmyvdub Terri Y. (@luvsmyvdub) reported

    Finally watching #TheEqualizer on demand but hey... @TELUS if you could let us skip commercials while watching on demand, it’d be nice. How much do we pay a friggin month & we already get the stupid pop up when we turn the tv on already...let us skip commercials 🙄😒

  • rubbertrout_ rubbertrout (@rubbertrout_) reported

    @TELUSsupport That’s Telus support for you. Always with the helpful information. Never would have thought of that trick. Or would have tried it ten times.

  • madsenbv bronwinkle (@madsenbv) reported

    @nlycvdslzr I was on the phone with telus for literally two hours last night where I was like ok like it’s getting late I have to go to bed and they said they’d work on it through the night and today it is still just as slow