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Telus outages and service status in Duncan, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Duncan, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Duncan come from postal codes V9L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 14 days ago
Duncan Phone 16 days ago
Duncan Phone 17 days ago
Duncan Internet 29 days ago
Duncan Internet 1 month ago
Duncan Wi-fi 2 months ago

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde
    Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 7ydro
    187 (@7ydro) reported

    bro i called telus twice for a specific 100gb plan these mfs gave me 175gb then now 250gb man what ******** is going on

  • whistlersharon
    Sharon Audley (@whistlersharon) reported

    @TELUS Another@telus call to my number registered on the national do not call registry. File a complaint. It only took a couple of minutes. Maybe they'll get the message then.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS My husband called tech support and boy do I have a fantastic video of the call. How rude your staff are. How you are refusing to remove faulty equipment. How you lied about what the security camera functionality is. All of it. #ombudsman

  • jaimepern
    Jaime (@jaimepern) reported

    Realizing they are exactly the same, who is slightly less awful for home internet/tv, Telus or Rogers? My Telus deal is up so I’m trying to decide what to do but I also need someone to tell me what to do.

  • whistlersharon
    Sharon Audley (@whistlersharon) reported

    Another solicitation call from @telus despite my number being registered on the Do Not Call registry. I filed a complaint online. It was quick and easy. Take the time and they'll have to stop.

  • minddriftdaily
    MindDrift Daily (@minddriftdaily) reported

    15/ So where do we land? @EconCA and I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy

  • chihawky
    Hawkey (@chihawky) reported

    @BenPopeCST You make this sound so exciting, mike and tripp make it sound like a baseball game... So f@3&ing borrrring!!! Haven't heard a chsn feed in almost a month... Telus center ice sucks.

  • MRD87694463
    MRD (@MRD87694463) reported

    @VanIsleInvestor Dont forget the security breach was known about for months before telus admitted to it. Did telus pay? are they allowing their customer data to get released? No outcome yet, but the timing is also perfectly aligned with Darren leaving. Just customer data, or something else?

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS I have the proof that you are the problem. I will be sending a copy to the ombudsman to prove you lie and are committing #Fraud by charging me for a service I am not getting. Recorded call. Legally can be used in court. He knew I was recording the call

  • erinh5995
    ᴎiɿɘ (@erinh5995) reported

    People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.