Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Gould
(@dgouldca) reported
@XLR8NL @TELUSsupport Unfortunately they all seem to follow the same playbook. Be creative; another provider may be able to help you out with credits against the buy-out. And let Telus know you're planning to leave; that will get you to the retention folks, who can offer better deals.
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Mike Brimblecombe
(@endzonechamp) reported
@1loriking Yeah switch to the company that NEVER has your cell phone paid off,NOT I switched to Freedom,after being with Telus 12 years.
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WEW
(@WEW01133825) reported
@bitbuy @TELUS @koodo SMS 2FA out AGAIN!!! In BC, on Telus, please fix this, seems to be a reoccurring problem, was at work so didn't have time to activate Google Authenticator, tried after work and can't login.....AGAIN!!!
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Peacecountrypo1
(@Peacecountrypo1) reported
@redwoodacres same this way #TELUS service sucks *** big time as with #Bell as well.
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Steve Perry
(@srperry) reported
Shaw and Rogers, two companies with stellar customer service. /s That's why I use Telus. #yyc
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604atom
(@604atom) reported
@TELUS now I will have to explain my story again for the fourth time. Lost for words. How do they expect customer loyalty when something this simple can not be resolved on one time contact?
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Josh MacEwen
(@joshmacewen) reported
@peternowak A lot of those in Bell leadership consider the folks at Telus to be financially illiterate and look down on them, and they like that third player when it comes to ‘pressuring’ Rogers to go off-plan.
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WEW
(@WEW01133825) reported
@koodo It is working again now, not sure for how long though... Not a phone settings issue, all other 2FA's coming in from other sites. Thank you Koodo for reaching out and showing support in regards to this issue, Bitbuy says it's an issue with Telus and they are trying to work it out.
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Daryl Grunau
(@ddgrunau) reported
@dawngrunau @benyamen Cause amazon doesn’t know SK exists. Thankfully TELUS does and my phone never has issues
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Phazius | TTRPG grovin'
(@Phazius) reported
@RessyM Oh... thats gonna suck. I dont even have Rogers as an option here snd ive heard not great things, but my Shaw service has been great. Telus wasnt really an option either, they didn't have a line in. So sounds like im pretty getting screwed