Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/14/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rofosho90 Rowens 💙's 🏒 (@rofosho90) reported

    @LeafSingh @TELUS I'm with Koodo whose a sub of Telus. Never had a problem. Deals just get better the longer you stay with them too 🤷

  • AustonPowerz Auston Powers (@AustonPowerz) reported

    @LeafSingh @TELUS Go on, telus how bad they are

  • canadianmeatman Scott Frankenfield (@canadianmeatman) reported

    @FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess

  • Wnc096 Warren Cordeiro (@Wnc096) reported

    @jkenney You need to support local. Telus

  • JRai J.Rai (@JRai) reported

    So we can go back to saying that Bell can go **** themselves today, right? Also Rogers, Telus and Shaw?

  • funnyman7915 larry jacobson (@funnyman7915) reported

    @TELUSsupport I have been on hold for ages with Telus home security how do I cancel my device so I can get service promptly

  • MRLS5H3 Malcolm Lawrence (@MRLS5H3) reported

    @brittlestar Wouldn’t it be nice if just for 1 day the Big 3, Bell, Rogers, Telus, plus the little fish could put aside corporate greed and work together to support a good cause? We could call it #LetsTalk!

  • acangiano Antonio Cangiano (@acangiano) reported

    Scammer: "Hi, this is Telus. We're calling you because I can see that your account qualifies for a free iPhone upgrade of your choice." Me: "Great, what's my name?" Scammer: "... there must be a problem with my syst... (click)"

  • _amandakemp_ ak (@_amandakemp_) reported

    @TELUS I'd love to speak with someone in escalations to find out why a service was added to my account without my consent. thank you <3

  • SteenaBme Christina (@SteenaBme) reported

    @greatbigkid_eh @LeslieL8 @PeterHRatcliffe I was a Bell customer for 16 years. They refused to honor a monthly user credit which was on my agreement, I fought them, got frustrated, then switched to Telus. Of course they called trying to make it right, but only after I switched