Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 02/25/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ca33sp 🇺🇸Blue22🇨🇦🌻 (@ca33sp) reported

    @TELUSsupport Hi there! Yes, I am connected to the TELUS Wi-FI network. I get all my other channels fine on PC using Chrome (CNN, TSN, HBO, etc), it's just that with MSNBC programs there is no option given to "WATCH LIVE." Literally everything else works except @MSNBC. It's weird!

  • blissyogaspa Bliss YogaSpa (@blissyogaspa) reported

    @KarenBartko @TELUS It’s horrific. They can’t trouble shoot for improvement! So frustrating

  • RyanIChisholm Ryan Chisholm (@RyanIChisholm) reported

    @TELUSsupport @TELUS I don’t have patience for how bad the new PikTV Apple TV app is to use. Infuriating.

  • racing_flamingo db (@racing_flamingo) reported

    @Shawhelp two levels of service desk interactions and 45 minutes of being told to reset the modem I'm told it's a service outage in my neighborhood, and still nothing on your website. Looking forward #Telus in my neighborhood, and I never thought I'd say that.

  • cora_danielson Cora Danielson (@cora_danielson) reported

    @telus, is anyone else having problems, printing their online telus bill? unable to do it for my personal home, or the corporate.

  • YesThisIsMerp Minuit the Zoroark (@YesThisIsMerp) reported

    @apoxon It's their infrastructure in some areas. The technicians are right in saying that there isn't anything ~they~ can do about it, but telus needs to upgrade their ****(node?) in that area that they service users in the area with.

  • Social_Moi Social Moi 🏳️‍🌈🏳️‍⚧️🍲🍹🤭🤣 (@Social_Moi) reported

    Anybody else having issues with their @TELUS cable? My shows keep freezing. #yeg #Downtown

  • sugartymefarm Sugarpie (@sugartymefarm) reported

    @cattleNcrops83 @RazMahTaz75 I have the 12 no problems but I’m with Telus here in Ontario

  • HeyNowTrucker Hey Now! (@HeyNowTrucker) reported

    @TELUS I called your help hotline and nobody picked up

  • YiggyYiggy Yiğit Halim Bulut (@YiggyYiggy) reported

    Unfortunately #telus is one of the worst service provider in Canada. Telus either don't have good internet sevice or customer service. Why have I made a 2 years contract with them? Is it for this poor service?