Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/06/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeeAckermann dee ‧⁺◟(ভ⌒ভ)੭ (@DeeAckermann) reported

    i swear @TELUS has worst internet service... talkin bout “high speed fibre optic” and “upload speeds 9x faster than the competition” my *** 😭🙃

  • TyTheMic Ty the Mic (@TyTheMic) reported

    @adriandix Stop looking to blame me and Telus AND DO SOMETHING. PEOPLE ARE DYING AND I DON'T BELIEVE FOR A SECOND THAT YOU GIVE A DAMN

  • Apurv7164 Apurv Raveshia (@Apurv7164) reported

    @TELUSsupport @TELUS - I received text reply from technician that he still does not have all the equipment. I asked about ETA and he says Telus is in back orders... Why do you sell something you do not have in stock? Mention tht during sell so tht customer can go 2 other provider

  • MyTwistedMind89 TwistedMindofMine (@MyTwistedMind89) reported

    @raiderDavid1973 @TopSecretBowTie I haven't had problems with Bell myself, but I know many who have. Will see when my current contract is over though, I might just switch over to Telus. They seem to be the least bad of the three now.

  • Apurv7164 Apurv Raveshia (@Apurv7164) reported

    @TELUSsupport @TELUS - I am on call with customer service and I asked about installation and he said, trust me it will be installed. I asked when and he said he cannot commit. Can you stop my billing because I have not received devices? he said NO.

  • nighthawwk91 Cody J Bechard (III) (@nighthawwk91) reported

    @TELUS is always like "hey! Thanks for being a great customer for like 14 years, give us more money and add a tablet!" Never "thanks for being a great customer for like 14 years, we're gonna save you some money!"

  • OilLeak26 OilLeak (@OilLeak26) reported

    @itsgorgeh Ive had better experience with telus than shaw in the past. Shaw has always given me the fuckaround and I got tired of their ****.

  • JaredinLangley JRODDD101 (@JaredinLangley) reported

    @Shawhelp WHEN WILL SERVICE BE RESTORED IN WALNUT GROVE! if it's not on soon I'm switching to Telus....

  • ghostatpeace bibby (@ghostatpeace) reported

    my mom on calling telus: im not going to tell them the exact problem they'll figure it out and fix it

  • Apurv7164 Apurv Raveshia (@Apurv7164) reported

    Update - I received text reply from technician that he still does not have all the equipment. I asked about ETA and he says Telus is in back orders... Why do you sell something you do not have in stock??? Atleast mention that during sell so that customer can go to other provider.