Telus

Telus Outage Report in Duncan, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 06/16/2024 01:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    @Bland_Dull_Dont No most definitely it is not. But with a slow vaccination plan which they also blamed Telus (for what?) and easing off restrictions on religious gatherings indoors as well as allowing non-essential travels in and out of this province while Covid variants were shown popping up

  • rthexton Rachel Thexton (@rthexton) reported

    @virginmobilecan @TELUS Infuriating that when you need help, the public kiosks can ONLY SELL but never help once you are a customer. Once you are a customer, you are no longer a priority for in-person service.

  • Jcds_92 Justin Smith (@Jcds_92) reported

    @TELUS Even the loyalty department is lazy. Like seriously trying to see how it will cost me to go up on my internet and no will answer. It like you guys want to lose someone who been with this company for the last 8 years. If someone doesn't answer I will cancel my service and go with-

  • HarjParmar Harj Parmar (@HarjParmar) reported

    @TELUS worst service experience! Switched from shaw and have regretted it since! Have had nothing but problems with my internet,TV & security and when you call in for service, you get put on hold for an hour just to have some "tech" ask you to unplug and plug in your router.

  • CroninCam Cam Cronin (@CroninCam) reported

    Truck hit a communications line across East King Edwards Ave between Main and Fraser @Balkan It’s now so low trucks are all hitting it. No idea who it belongs to and the city is no help. @TELUS @ROGERS #telus #rogers

  • derangedpiglet 🐷 dp (@derangedpiglet) reported

    @DeviousMissH Telus is the worst.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Natale points to churn as evidence of competition. Perhaps a bit of that but also with sheer customer frustration with Bell, Rogers & Telus. If this 4-to-3 merger b/w Rogers & Shaw goes ahead, that frustration will have one less important rival to go to 21/

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    TELUS as a world leader when it comes to mobile wireless download speeds. However, when @Opensignal looks @ upload speeds & the quality of the networks for video, gaming and voice, Bell, Rogers & Telus fare from fair to v good but never at the top. So, more cherry-picking 2/

  • faffymomma Faffymomma (@faffymomma) reported

    @Fraserhealth Got through to phone line and was told its the same system general public has. Told to wait till late night. This a Bonnie henry fail. No planning. No organization. Telus is the worst choice. Ppl are panicking and DBH adds more stress today.

  • mwest_ Mike West (@mwest_) reported

    @Bryson_M @BenKlass To me, the only thing this merger tells us is that Bell-Telus network sharing (which is very “efficient” for lack of a better word) was too hard to compete with.