Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/10/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DijahSB dij (@DijahSB) reported

    Rogers is so **** I'm switching to TELUS

  • IanBMorris Scott (@IanBMorris) reported

    @smphoto @MobileSyrup The big bait and switch scheme, get everyone used to digital payments - that enable more commerce than ever - then charge the customer for doing business. @TELUS, this is a despicable practice, especially considering we have some of the highest telecom rates in the world. Arrêt!

  • birdhouse9 Rob Dykeman (@birdhouse9) reported

    Never deal with Telus. I ported a number out of Telus to Rogers in February, and sent the phone back to them using their waybill. They never received it, and are saying it's my fault that it got lost. Now they've sent me to collections. Fix this @TELUSsupport

  • MusicMan1730 Roger Loves Music (@MusicMan1730) reported

    The Telus @Telus @TELUSsupport Phone number for home service and internet service is not working! How in the hell does a person get in touch with Customer Service?

  • rachiojane Calamity Jane (@rachiojane) reported

    Washer blew a fuse or the wiring is faulty & gotta call somebody to fix it. There were sparks & it smells like burnt plastic. Hope the repair guy is hot like that Telus tech guy was so I can fantasize about a real life porn scenario but act standoffish when I have to talk to him

  • psedach psedach (@psedach) reported

    @TELUSsupport your automated calling system is broken. It repeats menu items when I haven't said a single word. I answered the call back immediately and the Telus bot told me I'll get you another time and hung up on me. Absolutely impossible to reach a real person.

  • 13rownl3ear 13rown13ear (@13rownl3ear) reported

    telus every month while im a customer: **** your phone and **** you, here's a 400 eat **** fee if you want insurance to cover your repair telus when i threaten to leave for bell: we'll suck yo ****

  • AskingQ07408860 Asking Questions (@AskingQ07408860) reported

    @ToddTUCanada we have rights to our credkt scores, you worthless p.o.s. especially when we arepaying for access to them. I am not paying more. I am not paying you $20 a mo th directly. Telus sold me the service. You are rippingme off. Not telus.

  • kirsten__alyssa Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    Just a friendly reminder that @TELUS is the ******* worst

  • whodini76 Lisa Herbert 🦋🦋🦋 (@whodini76) reported

    @LandryLes @TELUS My cameras do this but I never had a tech laugh at me they send someone out because I am disabled and can't and won't touch their equipment. Did you get it resolved or do you need some assistance?