Telus Outage Report in Duncan, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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succ
(@__jeremykwak__) reported
@shoe0nhead ******** did Mitsubishi and Telus do wrong they ain't even American LMFAO, also isn't that CERN conspiracy from an anime?
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
@DugganC I'm on Telus, perhaps the 5G thing is an issue. I've just reinstalled it, see what happens.
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Rick from Kamloops
(@RKamloops) reported
@TELUSsupport checking my first Telus bill and I’ve been charged twice for the one time connection fee. Need your help please and thank you
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Zork
(@Zork81200027) reported
@Srivastav_06 @Bell I feel for you .. not sure what province U live in but Telus here in bc tries to pull the same crap and I just keep phoning until I get a representative in the Philippines because they are much more willing to help us out then people in Canada.
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Stephen Jarvis
(@Stephen86904665) reported
@TELUS Hell you cant even get good reliable network out to Victoria beach.
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Human 3500
(@human3500) reported
@serenitynow2020 @TELUS Hundreds of millions to support 5000 people. Wake up.
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Jef Clayton
(@JefClayton) reported
@TELUS How about taking care of the pissed off customers you have now! Paying a **** ton of money for Internet we can’t use yet you keep charging and never fix the problem! Pitter patter
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Steph Kall She Her Hers
(@StephKall) reported
Just trash @telus is the worst company on the planet... anything they touch turns to garbage ... healthcare, mobility, home services absolutely everything single thing
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HyloCam
(@Hylocam) reported
@thearcticmark @vinckog @TELUS It is too costly to service the few people who live in remote areas
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HyloCam
(@Hylocam) reported
@thearcticmark @vinckog @TELUS No, that is a pretty big size. Enough to support a mall, grocery stores, small hospital, low cost internet infrastructure, etc. I think we're talking more about villages than towns.