Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tyson
(@Nostrin) reported
@CRTCeng if your organization cared about Canadians and how we are ABUSED by the big 3 like Rogers, Bell, and Telus, you'd stop the process immediately! This is bad for Consumers and removes competition from the market which is why Shaw is a cheaper option.
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CF
(@CF48161816) reported
@ryanjespersen @Captaincoby00 Well as someone who has moved to BC recently, no family doc,maybe I will never have one,I can enlist with Telus health for 4,000 1st year and 3,000 thereafter, that is per person so if I have to pay that $12,000 private seems like a untenable option.
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Trisha
(@C49mm) reported
@TELUS Tell me when I’ll cancel my service
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Joanne
(@JoanneV1961) reported
@TELUSsupport extremely disappointed in Telus customer service. Have been trying for 12 days to open up a new business account for a company that has been in business for over 30 years. I need to be contacted by upper level management at 905 632 8503 ext 204
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ni-chola
(@nicolagavins) reported
@TELUSsupport Despite knowing it was a @telus error, you wouldn’t prioritize sending a tech to fix it. You did offer a measly $50 off a bill for your screw up. So 14 days without a phone, daily hour plus long holds, only to go through the same hassle and non solution day after day.
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Josh
(@ItJoshS) reported
@TELUSsupport does Telus ever have maintenance where customers are left completely without service? If so I’d switch to y’all in a heartbeat. Getting real tired of almost monthly maintenance with Shaw. Just because it’s 2am it doesn’t mean people don’t need internet access
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Owen Williams ⚡
(@ow) reported
@willw Ooof yeah I remember now why I went with Telus over them! And Telus’ modem is hot garbage but at least the fibre is 1.5g up and down 🤩
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Brandon Weese
(@brandonweese89) reported
@TELUS I’ve had nothing but issues with my PVR for 3-6 months now. It’s now at the point where it won’t even initialize or record. I need a fix ASAP.
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ben🌱ui
(@_benui) reported
Looking at their site Telus has been offering their 75Mbps for $85 but had no problem charging us $140 for 2 years. And the same service in Europe is like $20.
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Gregg Scott
(@greggscott) reported
@TELUSsupport I have Telus Fibre but my download speeds are really poor tonight 1.5 to 4 MB down. What's going on. Is there an issue tonight? I've done all the troubleshooting I can.