Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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President Elect Alberta Winger
(@WingerAlberta) reported
@telusmobility Please explain how within 4 hours of beginning a new billing cycle with my phone connected to my Telus home wifi network I could possibly have used 1.27GB of data. I received a message at midnight confirming my new billing cycle had begun. Something’s not right.
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Kruti Sutaria
(@KrutiSutaria) reported
@TELUS @TELUSsupport @telusmobility what do I do when eppcare doesn't answer any emails over 48 hours? Just sent an email to your CEO Darren Entwistle about my dissatisfaction and to Executive Customer Relations. Anything else I can do? #telussucks
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Teebs 💜
(@TbcVI) reported
so Telus installs new internet for me and it’s been ******* up ever since, then they have the audacity to say it’s my computers fault when my computer was fine with the old internet 🙃 **** you Telus
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Dave Pasin
(@dave_pasin) reported
@TELUS Great, that’s wonderful. Now... how about having actual customer service in Canada and phone umbers that actually connect to ppl and responding to calls within a reasonable time as opposed to never.
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Jamie Lewin
(@JAL49) reported
@techcouver @VANTEC_Networks @TELUS I wouldn't trust Telus with an investment fund. Look at the horrible email they dumped us into after years of bill paying. If they couldn't run an email service, how can they run an investment fund. It too will probably be outsourced to Google!
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Supporting local businesses and community
(@EntitledCanada) reported
NEVER NEVER ever use Telus. Most frustrating useless company I've dealt with. No cable for a week. Service guy fixed it yesterday this morning no service yet again. How can they make so many mistakes? No one will get back to me cause they DON'T CARE. @TELUS #FAIL #CableTV
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Just-an-average-guy
(@1justaverageguy) reported
Canada has some of the worst smartphone plans. The plans and smartphones are so expensive. They overprice the phones. #Rogers #Bell #Telus
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Jeff Paulus
(@jeff_paulus) reported
@Shawhelp you wouldn't happen to know the phone number for Telus digital would you? I cannot deal with these Blue Curve service drops when both my wife and I are working out of the house.
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madison bush
(@maddicat_) reported
i just wanna know @TELUS hiring process for their online agents bc this man just wasted a hour of my time, just to tell me he can’t fix my original problem that i was inquiring about bc theres already a request for it. WHY DIDNT WE START WITH THAT???
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Vanessa Kurtzweg
(@nessakurtzweg) reported
@chinridge @TELUS Had so many problems with telus, and would go without service for months, no refund...4 years of landline hell. Last tech I had told me telus won't put any more money into rural, there's no money to be made there, so he encouraged me to look elsewhere, and I did. Happiness!