Telus Outage in Duncan, British Columbia

We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

@TELUS **** you im tweeting at you every time my internet is bad

@DrBonnieHenry @adriandix @jjhorgan If TELUS is considered an essential service, why aren’t all the workers vaccinated? AT LEAST the field workers that need to go into homes for the public to have internet to work and make a life living?? 🤔😤

When will a hot guy message me on here saying "hey ur from edmonton too? We should meet up" and then we **** near the telus ***** or something

@5gatos Yes I seen that too...they wont prioritize vaccines for the ppl giving them...make it make sense. Telus convention center is unstable I've heard.

Question for Albertans: There's been hesitancy from some who are eligible for a vaccine to get the AstraZeneca shot. Bookings for AZ were down 80% at the Telus Convention Centre this week. *If* Alberta lowered the age limit for those eligible for AZ now, would you get it? #yyc

is it just me or is telus service like excruciatingly slow for the past month?? my phone doesn’t load anything and has like 1 bar all the time

@TELUS I’ve been calling your support line all week and it always says call back during regular business hours. How do I get in touch with an actual human????

12 minutes in and I'm reminded why I desperately avoided calling @telus internet support. The Horror! The Horror!

@maxfawcett My wife was just vaccinated at the Telus Convention Center. It went super smoothly. There were plenty of appointments available as soon as she became eligible. I don't think the sites are the issue. It's a vaccine production bottleneck, not a distribution one.

Swinging from one tech to another between the @TELUS Tech support and the @TELUS home security support. One dept blaming each other for not getting the security camera. Latest chat was disappointing. Was expecting a call but tech person decided to just fwd me a link on how to