Telus Outage Report in Duncan, British Columbia

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

City	Problem Type	Report Time
Duncan	Internet	9 days ago
Duncan	Phone	11 days ago
Duncan	Phone	12 days ago
Duncan	Internet	24 days ago
Duncan	Internet	1 month ago
Duncan	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

• 
  Bryce (@Brycer79) reported 12 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Mike Richter (@mrichter37) reported 15 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Brandan (@brandanCiccone) reported 31 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Tess van Straaten (@tessvanstraaten) reported 37 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 38 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Dave Morse (@Langfordman) reported 41 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Smile All the time (@SmileAllthetim4) reported 4 minutes ago

  @David_Mulroney THe wait etc is just stupid ..and dollars to donuts there are $10's of million of dollars taxpayor on hook to pay Telus Bell and others to rip this Huawei stolen technology out ...wait for it

• 
  TELUS Support (@TELUSsupport) reported 6 minutes ago

  @Burlingtonfotos Hi there, could you please try to reset the network settings? In case the issue persists, please call our tech support: *611 on your TELUS phone, available anytime.

• 
  bell ᶘ •̀ ᴥ•́ ᶅ✧ (@belcarra) reported 8 minutes ago

  grats to my mum who managed to pull a karen-level move without being rude at all. she talked politely non-stop to a telus agent to get us out of the bullshit $300 cancellation fee and it worked. it's really hard to do since that company is weaselly as ****, I'm too nice

• 
  Lance Curtis (@lbcurtis) reported 11 minutes ago

  @davidakin Let’s hope Bell/Rogers/Telus learn what the words “backup generator” means as my guess is we will be having more and more of these storms. Having no power is awful; having no communication too is unacceptable. Internet & cell service are essential services.

• 
  bell ᶘ •̀ ᴥ•́ ᶅ✧ (@belcarra) reported 12 minutes ago

  if you're canadian never buy telus, always do shaw or someone else. their customer service is **** awful, their prices are bad, and their contracts are gross

• 
  Kat King (@KatKing80232921) reported 15 minutes ago

  @ctvregina what a joke, I just bought ZTE through TELUS and not a word on security was stated. Yet again Trudeau making snap derogatory judgements just to go along with the USA that initiated this issue to take competition out of their market because of their inferior produces.

• 
  YYZAV8R (@yyzav8r) reported 17 minutes ago

  @TELUSsupport ...I have already reported the issue to you. Are you not Telus support or just a marketing company paid to respond to Telus tweets?

• 
  Make me Pally (@Mike__Palecek) reported 19 minutes ago

  @RogersHelps @kirstiepaterson You are not restoring anything stop lying to people instead you should be saying switch to telus or bell because we have no clue how to fix all these issues .

• 
  Shane Bos 🇨🇦 (@Bosman71) reported 20 minutes ago

  @TELUSsupport The wait times were the least of the issues in the interactions. Telus has set the bar low enough that those are expected.

• 
  Mrs spencer (@LaurieKane16) reported 20 minutes ago

  @marissalopezTO I'm on Telus. I'm only getting Lte signal. No internet since Sat at 3 pm