Telus Outage Report in Duncan, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
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Rajvir
(@Rajvir81238437) reported
@TELUSsupport Let me tell you a story, two Telus men convinced me to switch to telus from Shaw and then they gave me good wifi for two days and then it got worse when I. Contacted them they said they would fix it but they didn’t. Don’t fall for this fraud!! Scam I hate Telus
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Terri Y.
(@luvsmyvdub) reported
Finally watching #TheEqualizer on demand but hey... @TELUS if you could let us skip commercials while watching on demand, it’d be nice. How much do we pay a friggin month & we already get the stupid pop up when we turn the tv on already...let us skip commercials 🙄😒
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Shauna
(@blondeshaunayeg) reported
@coldclearsea @TELUS Yeah, my TV service has done it more than once to me too. Had to reboot the box then wait like 30 mins for it to initialize and get going again... but it's much less of an issue than the internet has been.
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Jeff Pursley
(@JeffPursley) reported
@TELUSsupport How many other people have been a victim of telus scam . Telus adds unwanted stuff to your account and when you tell them that you didnt order or want what they are billing a person for telus charges money to fix thier issue
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Colin Newell
(@coffeecrew) reported
Anyone have an issues moving their Telus email config over to the new Google services? I’m a seriously polarized IT nerd, capable, but happy I’m with another Telco.
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Mike
(@coldclearsea) reported
@blondeshaunayeg I’ve been having issues with my @TELUS connection here for a few weeks too. Not so much with internet but my Optik tv cuts out every few minutes.
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Rajvir
(@Rajvir81238437) reported
@TELUS @TELUSsupport NEVER GET TELUS THEY ARE BAD THEY SCAM money from YOU, they will give you good wifi for a few days and then it’ just becomes low quality and doesn’t work. I suggest all of you stay away from this stupid business don’t fall for this scheme, stay with @shaw.
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Rajvir
(@Rajvir81238437) reported
@TELUS you guys are fraud, stay with Shaw I fell for this stupid business deal and I ended up with worse wifi than what they had promised.
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macpm3
(@macpm3) reported
Hey @TELUS - some feedback: Stop calling me constantly. I know where you are if I want more service, or to change my service. I do not want to get constant phone calls trying to up my service. 5 calls in a week. Stop.