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Telus

Telus Outage Report in Duncan, British Columbia

Why is my Telus service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Duncan come from postal codes V9L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 6 days ago
Duncan Phone 8 days ago
Duncan Phone 9 days ago
Duncan Internet 20 days ago
Duncan Internet 1 month ago
Duncan Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • caterwauler
    Almost (@caterwauler) reported

    On phone to Telus for over an hour regarding switching our landline from Shaw to Telus. Not possible, Telus response from Telus customer service in India is they have no idea if that is possible. 2 cell phones with Kodoo but they have no record of either. Fun huh?

  • Crustyswabbie
    Steve K⚓ (@Crustyswabbie) reported

    @sunshine22kas @RogersBiz When I moved back from Germany in 2018 went with Koodo/Telus I was a Rogers customer before that, Koodo has been great for me.

  • DouglasPollitt
    Doug Pollitt (@DouglasPollitt) reported

    @xChrisTalksx @Pablohanson @LoR1975 I am just making educated guesses as well. Note that Telus *did* take OneSoccer up but that Telus does not own a sports network. Bell and Rogers did *not* take OneSoccer up and they both own sports networks. Things that make you go hmm, hmm?

  • BravoCharlie322
    @BravoCharlie 🇨🇦🇺🇸🇬🇧🇮🇱🇯🇵🇹🇼🇿🇦 (@BravoCharlie322) reported

    @TrueNorthCentre I am torn. Telus, Bell, Rogers, Shaw & Eastlink built the infrastructure in 🇨🇦 & in places rode in on each other’s work. 💰 recovery should be permitted. The market they serve is much smaller that that in the US. How is gouging defined? Who regulates profit? Lastly Rogers sucks.

  • eaglesfan102507
    🇨🇦🦅 James Lockridge 🦅🇺🇸 (@eaglesfan102507) reported

    @Storm_Mtn @TELUS I wait, in eager anticipation for the facts, proof and examples you’ll obviously provide which clearly support your statement.

  • RobHislop
    Rob Hislop (@RobHislop) reported

    @imboblayton I can’t help you with directions but you did make me laugh with your comment - is telus better than Shaw? Having spent time with both I am going to say both are equally frustrating

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @chitrath10 Please send us a DM so we could assist you further. Or contact our TELUS Mobility Customer Service team at 1-866-558-2273. Hours of operation: Daily: 9am-7pm local time. Thank you.

  • marcellemroy
    Notwhatuthink (@marcellemroy) reported

    @jjhorgan Heck Horgan we do not need to look at USA. Look in yr own province! you have done ZERO to stop Telus from setting up shop in BC & draining our health care system of Drs & nurses. $800 million would go a long way in increasing HC wages & help keep our Drs in public system.

  • amber122185
    mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • SquatchMcTimbit
    Squatch McTimbit (@SquatchMcTimbit) reported

    @amber122185 we went under contract with them 2 years ago. It was MULTIPLE visits from techs upon installation because nothing worked right from the hop. I've never had to escalate to a manager with another company, as often as I've had to with Telus. We went weeks without properly working