Telus Outage Report in Duncan, British Columbia

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

City	Problem Type	Report Time
Duncan	Internet	10 days ago
Duncan	Phone	12 days ago
Duncan	Phone	13 days ago
Duncan	Internet	24 days ago
Duncan	Internet	1 month ago
Duncan	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 4 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  Tess van Straaten (@tessvanstraaten) reported 4 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  Mike Richter (@mrichter37) reported 21 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 29 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Bryce (@Brycer79) reported 32 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Brandan (@brandanCiccone) reported 44 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Dave Morse (@Langfordman) reported 45 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  taii (@taiifabb) reported 10 minutes ago

  Is anyone else having problems with Telus!?. I literally have no bars or service .. it randomly just disappeared And won’t come back yet

• 
  Shannon Castonguay (@scastonguay74) reported 10 minutes ago

  @TELUSsupport No telus network in Hamilton!

• 
  Bob Connelly (@bob_connelly) reported 11 minutes ago

  @DrJSilverman Jason, if you have wifi coverage in those black hole areas, Wifi calling might be the answer you are looking for. Both my Telus and Freedom numbers support Wifi calling.

• 
  reallyprofound (@reallyprofound) reported 16 minutes ago

  Gotta say, this is the third multi-hour outage of @novusnow in 12 months. Didn’t happen with Shaw. Fibre’s nice and all but not much use when this happens. Time to call TELUS.

• 
  Julie B (@bartkolounger) reported 16 minutes ago

  @jerumball No sure, I’d call to ask but cell service has been knocked out on Telus as well 🤪

• 
  Tinman (@1HabRising) reported 17 minutes ago

  @ScottTh66153768 @EllersDad @craig_7T2 It is ****** If you're paying, the blackout should be lifted. That's on Telus to follow through and get answers. They say they have no control? Then who in ******** is in command cause this is totally wrong.

• 
  Garrick The DJ (@GarrickTheDJ) reported 18 minutes ago

  @taiifabb Seems a lot of “TELUS” customers have experienced this issue. FYI, Just made a call and finally got through. How about you? @TELUS @TELUSsupport

• 
  alex (@alexvargaaas) reported 19 minutes ago

  Is there still service down with Telus in the Edmonton area? I’ve restarted my router multiple times & have had no internet all morning.

• 
  Garrick The DJ (@GarrickTheDJ) reported 21 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  Sheri Llycia (@SheriB_) reported 21 minutes ago

  Anyone with Telus having service issues?