Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Eddy Heisenberg Mah 🦃🦃🌮🇨🇦
(@crazyfasteddy) reported
@ShawnKing Telus routers are garbage. Nothing beats the stability & range of an old AirPort Extreme (last gen). The Telus Boosts are pretty good though as a mesh setup.
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@Breeze_CA Yes Breeze! @Telus is bad for that..... and then they read back notes they supposedly took while you were speaking with them and tell you that’s not what they said. From now on every time I speak to Telus I’m going to be using my speaker on my iPhone and recording on my iPad.
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Commissioner Miner
(@fanCRTCProfling) reported
@IGrudco go onto the Telus-koodo. Victims of sim-swap being told to call the emergency #, but it's closed. Have to wait 12-hrs for it to re-open, the latest Telus-koodo victim lost 1200$ in her paypal account.
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@Breeze_CA Yup I always was a big supporter of Telus and used to defend them. But recent years they are not customer friendly and are cheap as all get out. It’s too bad you didn’t record that phone call. Hope you give them hell and get it straightened out
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Shaun Deering
(@deeds82) reported
@paulwarford @TELUS 3 of the 4 games this weekend had this issue. I should have thrown in a swear or two, shouldn’t I?
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Carly
(@carlz8) reported
@MsYouDoYou @TELUS I had issues with them for a year and a half before it got fixed ... Godspeed
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@Breeze_CA @TELUS Oh I hear ya When I have to call Telus on an issue it takes me no less than 2 hours I had fibre optic installed recently because I was told when talking to agent would make Internet faster. After I got it installed the guy said not the case-depends on how much you pay per month
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Eddy Heisenberg Mah 🦃🦃🌮🇨🇦
(@crazyfasteddy) reported
@ShawnKing Got Boosts as a cheap mesh setup instead of more expensive mesh at Costco..works w/any ISP is why. Telus routers has always been bad-- (needs hard reset every 2 days). Went back ol' reliable Apple Extreme + 2 Boosts; L-shape home. I get wifi in park across street now & back alley
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André M Macko
(@AndremmackoM) reported
@CanadaOpinions @TELUS If there internet service is as bad as their cell service then it'll only annoy their clients.
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ダミアン
(@Daedaewop) reported
Yo Telus has the worst connection every wtf