Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 04/19/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan TV
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan E-mail

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_bie Mark Bielecki (@mark_bie) reported

    @chris11cl11 The exact reason I left Telus. Their customer service is garbage. How long did you end up being on hold for?

  • JassGre09055539 Jass Grewal (@JassGre09055539) reported

    @KevinNiefer @telusmobility They need to take smart hub service off market. Telus deserves negative 10 in customer service. Very bad tech support, not trained and no one has any idea what they are supposed to do

  • Centretowner Charles A-M (@Centretowner) reported

    @semaj_d Yes, but think if the sponsorship money it will bring in from Telus advertising that they are the only telco with service in the tunnel!

  • WerdEmUp Werd 'EmUp (@WerdEmUp) reported

    @Karone81 @NoFunOverlord It's on Telus network, so works everywhere, no roaming.

  • alibleedgreen Albert 🇸🇴 (@alibleedgreen) reported

    @SickerGuy @TELUS Shaw is elite man. I never had issues with them. Going back asap.

  • OilerScout Gord Susinski 🇨🇦🇺🇦 (@OilerScout) reported

    On the computer with Telus support. I will get my second vax before this gets solved.

  • johnkoetsier John Koetsier, CEO of $SMRT (@johnkoetsier) reported

    @CBCNews @cbcErica This is RAMPANT in the electronics industry. My mom is in her 80s. Telus sold her an iPad she barely uses with a cellular contract that is completely unused because it never leaves her home ... where I've set up WiFi.

  • kronixrez kronixrez (@kronixrez) reported

    @MCSnetAB What I don’t get. Is how you can charge 150 a month for 30 down and 5 up but then Telus can charge 105 for 150 up and 150 down. Your gouging rural residents and it’s WRONG.

  • David06321868 DCP22 (@David06321868) reported

    @CBCNews @cbcErica Telus pulls this crap all the time too... disgraceful

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @MagooRich @TELUSsupport @StarlinkPage Already doing it. Just gotta wait for it to get shipped. The Smarthub is ****. The entire Telus internet service is ****. Hardly anyone in the area can use it anymore.