Telus outages and service status in Duncan, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Duncan, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 1 month ago |
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Duncan
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Phone | 1 month ago |
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Duncan
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Phone | 1 month ago |
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Duncan
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Internet | 2 months ago |
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Duncan
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Internet | 2 months ago |
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Duncan
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Wi-fi | 3 months ago |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British ColumbiaThe excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bryce (@Brycer79) reported from North Cowichan, British ColumbiaMy Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse (@Langfordman) reported from North Cowichan, British ColumbiaSo I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaWe’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JT (@8jerry8jerry8) reported@TELUS @TELUSsupport Day 2. 8 broken callbacks. My 15yo stranded in Miami due to @Koodo botched port. Billing errors. Wasted store trip on false promise. Jordan M., Management Escalations Team, didn't call back as promised. I need someone with authority to call me tonight. JT
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BlueCrabGames (@BlueCrabGaming) reported@ProvoGal01 @TELUS @TELUSsupport Its not even customer service thats outsoirced to india, 90% of their store employees are indian, and if you work for telus, and you call their internal support line, its also 100% indians.
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TELUS Support (@TELUSsupport) reported@rmoreau12 Hi Rick, alternative to calling, we're here and ready to help if you need any assistance with your TELUS services.
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Micheal Steinhauer (@Mstei0) reportedA slob talking about my telus bill paid for by my tax refund. Myself? Anyways. You're lucky these slobs help you.
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NoneOfYourBusiness (@RightHereEh) reported@AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.
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Carmen K (@kristyC00) reported@ProvoGal01 @TELUS @TELUSsupport Labor is cheaper in India! Telus phones me every other day. I refuse to answer because I don't understand a damn word they say.
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John Bifolchi ⓣ (@MrJohnBifolchi) reported@globeandmail Honestly Telus sales rep gave me so much incorrect information. They use people outside of Canada and English is a problem.
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Chauntelle (@Chauntelle33) reported@ProvoGal01 @TELUS @TELUSsupport Telus sucks. I dropped them 20 years ago.
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Matt Rowe (@collectsdecks) reportedDamn.. cs got stymied today and will not get a chance to defend their telus cup title. Bronze medal game tomorrow! It's been a hell of a 2 year run though!!
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Fat & Furious (@Monthon92467113) reported@ProvoGal01 @TELUS @TELUSsupport Called the customer service of my bank yesterday. Some trailer trash answered the phone, I hanged up right away. I called again, another trailer trash answered the phone again, I hanged up again. Called third time, a filipina answered the phone. And I was like, thank God.