Telus Outage Report in Duncan, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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-km
(@Kaaaymariee) reported
So @TELUSsupport will disconnect your service and when you ask to speak to someone higher up they wont let you... but they will turn your service on to let them call you back but then turn it back off if you don’t pay right away.... so thats how you run a company? #telus
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Kats Klein is full vaxxed
(@KatsKlein) reported
@TELUSsupport Finally got a sorted thanks - but it was an unpleasant experience and way too much work on my part to get Telus billing to fix their own error. #disappointed
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Bdubz30
(@bdubz30) reported
@Pierpoint20 @TELUS I have the same problem and when I called they also said there were no problems. The past two days I cant use internet and my texts don't send. It seems to be in one specific area but it's ridiculous.
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Paul of Waratah 2298 ...now over Big Pond 48N/123W
(@paul_48n) reported
Same story today. On top of the erratic service by the router - it is NOISY. I can hear it from 12 feet away ...a continuous hum/buzz. Cheap, lousy quality for a rip off $234.15 a month. Pity, because BlueCurve does have a good record/save feature #Shaw Do you hear me @Telus
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KatyNewf
(@KatyNewf) reported
On hold with @TELUS for almost an hour. 😡 Why do communication companies have the worst customer service?
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Bdubz30
(@bdubz30) reported
@TELUSsupport I did and that's who told me to reset my network. They said there were no issues and my phone should be working fine. It's not just my phone having issues. Everyone I know who has telus is having problems.
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Pierpoint
(@Pierpoint20) reported
@bdubz30 @TELUS Yep!! Same!!! Calls being dropped constantly, texts not sending, data not working (I’m in simcoe county). @TELUSsupport if you want to keep customers, fix your shyt
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Jeremy Baisch
(@JeremyBaisch) reported
@entwistled Darren, I'm at my wits end with TELUS and am going straight to the top. I'm an IT Director that has burned ~60 hours with your "team" trying to get a simple change made for one of my users. TELUS has hit an all-time low for service on this one.
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Da Clown Show
(@DaClownShow) reported
Your website is giving out the wrong number to make #OptikTV Changes and the live chat produces an error page. Tell us why we should pay you so much for crap service and technology? #Telus #ClownShow @TELUS
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Beth Allan
(@adolwyn) reported
@_LaineyBoggs_ The problem is, technically, parents have to sign the consent or be there in person to consent. At least that’s how many vaccinators were treating the rules at the Telus vaccination site. They should be assessing kids as mature minors, but the guidance says they aren’t.