Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 02/10/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mapleservo Tom is social distancing (@mapleservo) reported

    @grg_mc But we’ve had horrible Telus service and I’m not happy with their UCP support so we cancelled our landline and now I just have a freedom cell.

  • Kooalaz Adam GCT🌅 (@Kooalaz) reported

    @TELUS is your servers down? My internet have been down for a solid 20 min

  • pearlsonally ρєαяℓ💿 (@pearlsonally) reported

    @TELUS customer service is beyond right now, I’m just asking questions to see if I want to go with this provider and just 🤩

  • alwayshangriiii asra (@alwayshangriiii) reported

    I colour my nail whenever i cant solat a The bad side he thought of me that i never do solat because he saw me with coloured nail. My mom never marah because she knews me very well. I explained to her that im using the breathable colour nail, which means telus air.

  • JasonS8383 Jason (@JasonS8383) reported

    @TELUSsupport It is still down, the neighbors is working tho, I guess I’ll have to call telus support?

  • jonathanbtoews ashley (@jonathanbtoews) reported

    no Telus is actually trying to help me not be in pain and just cutting off the signal every time there’s a canucks game on

  • katastrophes Kathy Hammond (@katastrophes) reported

    @tanis_em @TELUS We got a more local company (rural net then village net) to put their internet tower on our property. Not as powerful as the big guys, but we get better service than the big guys could give. Might be worth a look.

  • KaitlinRilee17 kaitlin (@KaitlinRilee17) reported

    @TELUS yo why do i not have service for the last 20 min?? this tinder guy is gonna think i’m ignoring him. YOU ALWAYS LOSE MY SERVICE AT THE WORST TIME

  • diggyderk Derk Unterschultz (@diggyderk) reported

    Was Telus out last night @TELUSsupport? No internet, no cell service at my place around 2:00 AM

  • AnneKarczmar Anne Karczmarczyk (@AnneKarczmar) reported

    @TELUS @telusmobility @TELUSsupport needs to seriously revisit their towers & give rural Ab the service they deserve. We have businesses, homes & at home learners depending on it! I have been a customer for 15+ years and am only asking for what our metro neighbours enjoy.