Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/27/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Semschette Kail (@Semschette) reported

    @TELUSsupport Is the Telus website down? Ive been trying since yesterday to add piktv to my plan and it keeps saying to refresh the page or try to log in again

  • BlueAng16621833 Blue Angel (@BlueAng16621833) reported

    @KateXin96 @RajaPetra @guanenglim Dia cuma lead us to believe that his stupid. He did all to make his people more rich. Kalau ada gst they cannot escape. Semua telus. Sst ikut suka.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    4 minutes into a movie and that piece of **** @TELUS Optik TV has frozen at least a dozen times! Do NOT sign up for TELUS substandard shitty service!

  • IANRHARDING Ian Harding (@IANRHARDING) reported

    Funny that when comparing Shaw internet plans with Telus, our current Shaw service completely drops off. Maybe it’s a sign to switch...

  • OhSheri1 Time Ain't on Our Side 🇨🇦 🌲⏳ (@OhSheri1) reported from Winnipeg, Manitoba

    @MaryamMonsef Why are we spending money to give over to internet service providers like Roger's, Telus, Bell? Let the state own telecoms in a crown corp instead of giving away our investment.

  • spikestabber bren bear 🐻🍁 (@spikestabber) reported

    @sidney_chest It amazes me that after 5 years and Harper, they're now claiming to fix our dismal broadband situation with borrowed money, this time it will work (to make Rogers, Bell & Telus richer).

  • carrieann9000 Cannbur🇨🇦 (@carrieann9000) reported

    Of course I had already tried to port my number to Bell only to find out I needed to okay a text from Telus before I could...on my locked phone. And then Bell wouldn't let me cancel that request and just get a new number. My card wasn't even activated but they suck.

  • ayja147 Noel25 (@ayja147) reported

    Customer Service at Telus sucks.

  • hockeyBells Jean (@hockeyBells) reported

    Anyway @ TELUS: you wanna let a girl get her own internet or y’all gonna say no again because my brother sucks at paying his bills on time :)

  • SMuskokaPhoto John Pokocky (@SMuskokaPhoto) reported

    @TELUSsupport I made 4 payments on my Telus account on two CC’s. All four payments made on Telus website said payment not processed. Actually all 4 payments went through and are all showing on my CC statements online. Your website isn’t working. Fix that. And message me pls