Telus outages and service status in Duncan, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Duncan, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Duncan come from postal codes V9L .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 29 days ago |
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Duncan
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Internet | 1 month ago |
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Duncan
|
Internet | 4 months ago |
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Duncan
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Phone | 4 months ago |
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Duncan
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Phone | 4 months ago |
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Duncan
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Internet | 4 months ago |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British ColumbiaThe excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Bryce (@Brycer79) reported from North Cowichan, British ColumbiaMy Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Dave Morse (@Langfordman) reported from North Cowichan, British ColumbiaSo I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaWe’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Del (@FullScopeWelds) reported@chooseyourwow Roger's internet is like a rocket ship compared to Telus. Their TV smart remote is the best thing ever. Skipping through commercials by saying 1:30 or 4 minutes (Jays game or a movie). I had an issue with one remote. 5 minutes chatting online and then mailed a new one.
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Cole Smith (@_Cole_Smith) reported@JimmyJDMitchell @Sportsnet Telus is in the middle of installing new internet lines in my neighbourhood. They can't finish soon enough so I can cancel my Rogers/Shaw account...
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World Citizen (@HannieOkello) reported@TELUSsupport @TELUS Why is your phone service so horrible in Findlay Creek suburb of #Ottawa? No networkS completely in some areas, at home Cellular service non-functional without wifi!!This is an ongoing problem for years now!!
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🐻 (@okseuI) reported@TELUS @TELUSsupport you guys are giving me the worst stress ever right now omfg
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Toronto Crime Watch (@CrimewatchTO) reportedHalton Police Charge Man in Alleged Rogers, Bell and Telus 'Fake Agent' Scam A 42-year-old man is facing multiple charges after Halton Regional Police say they uncovered a "fake agent" fraud scheme involving stolen electronic devices valued at more than $36,000. According to the Halton Regional Police Service, the investigation began earlier this month after officers were alerted to several suspicious packages being shipped to a post office box in Milton. Police say the scam involved fraudsters posing as representatives of major telecommunications companies, including Rogers, Bell and Telus. Victims were allegedly convinced to order new smartphones or other electronic devices through their existing wireless accounts after being falsely told the products would be provided free of charge. Once the devices were delivered, investigators allege the victims were contacted again and told there had been an error with the order. They were then instructed to return the devices to a post office box controlled by the suspects. Police say the electronics were ultimately shipped overseas and sold for profit. Members of the Halton Regional Police Financial Crimes Unit conducted surveillance on the post office box and arrested a suspect on July 9 while he was allegedly collecting the fraudulent packages. Adnan Asghar,42, of Milton has been charged with: -Fraud Over $5,000 -Possession of Property Obtained by Crime Over $5,000 -Laundering Proceeds of Crime Investigators allege Asghar was found in possession of 22 electronic devices, including iPhones, iPads and Samsung Galaxy smartphones, with a combined value exceeding $36,000.
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Yukoner (@Yukoner01) reported@iJonniM @cbcwatcher Ya totally. They can acquire guns on the black market for thousands of dollars at great risk to themselves but can't walk down to telus and buy an iphone and a laptop. These are criminals that are not broke in most cases and the degree's they have obtained are NOT in IT.
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S Murray (@stureferee) reported@TSN_Sports @TELUS what is wrong with tbe CFL broadcast Sound is crap
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Pink Isntwell (@PinkIsntwell1) reported@CTVNews Fk @Rogers . Everyone who deals with them should cancel all their services and switch to @TELUS. It's better service and it's cheaper
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Playoff-Jim (@DiabloPick) reported@Jhammy51 @Rogers @TELUS Telus is the worst company you can change to. They are idiots. You will regret it in no time.
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Sp🅰️ceMobActual (@SpaceMobActual) reported@chooseyourwow Telus is actively using AI to mask its overseas call center employees accents. Instead of providing jobs to Canadians in Canada they're doubling down on offshoring. Why support that kind of business?