Telus Outage Report in Duncan, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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doreen hernandez
(@CubanistaGirl) reported
@jsbmbaggedmilk @TELUSsupport I purged Telus from my life decades ago. Never looked back.
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M♠️XIMUS
(@maxheron) reported
from
Regina, Saskatchewan
Hey @TELUS , is there a contract that I can pay extra for to ensure I NEVER get phone calls from you? They happen once a month and it's always in the middle of work or driving or saving a kitten from a burning building. I already use you guys, I already pay you guys. Cut it out.
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Robgwebster1
(@robgwebster1) reported
Observation:: I drive within 250 meters if a new 5G tower and my phone ( bought new dec 2022 ) shows 5G , And yet I show 1 bar of service with my Telus carrier, if 5G is the future. What gives.
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Commissioner Miner
(@fanCRTCProfling) reported
@computra @peternowak @privacylawyer What just happened with Start, Altima, Bell, Telus and Distributel with your sensitive info flying around is exactly what is going to happen to your sensitive health information as companies are bought & sold. Your privacy regulator couldn't give a damn. I'd file a complaint.
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Daniel L
(@ChilleyesL) reported
@TELUSsupport I have to say that Telus support team are useless and won't help you. Always trying to charge me for the returned Apple TV box. Called 5 time for billing issue since last December. Even worse on this month 's bill. Tried to charge me additional $209.89 for returned box! Very bad
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Commissioner Miner
(@fanCRTCProfling) reported
@ClutchMark Your words is what I see as the biggest issue. People are indeed paying more out of pocket to Support creatures like this, but then it turns out it was, *apparently*, BS. Owned by Telus. Would someone in their right mind leave Telus/Rogers & pay more to be with Telus/Rogers?
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James Latimer
(@Pcuser44) reported
@sccanehdian @TheYetiKnowswhy VPN would prevent telus shaw etc from knowing what your traffic is Worst case scenario there are plenty of dial up servers they have no power over globally Also Elon Musks Starlink is also another alternative
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sharks🇺🇦
(@hungry4sharks) reported
Wtf #telus you made me miss the last half hour of the #allstarcomp ! Ridiculous!!! #NHLAllStar
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🇨🇦James
(@JamesVancouver4) reported
@casualmomsense Telus should have never gotten into home security. They have inexperienced technicians that only know how to program and install very unreliable wireless alarm and camera devices. They are my enemy and competition to my business but I know what I am doing . That is the difference
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Win64/Squirrel.A ☂️🐿️
(@Ratcicle) reported
@peternowak So, Is this means Telus will be able to expand its fixed broadband service outside BC and Alberta?