Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (12%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Shawnigan Lake |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tease muffin
(@teasemuffin) reported
@AskPayPal I will no longer be using Paypal. I was told to reach out to their partner Telus, who said my shipping label refund was definitively closed even new requests. Declined due to docs not being accepted within their short time window? What a terrible service.
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top 3.8% fortnite player
(@bertovo) reported
accidentally lost my cool on the phone with Telus tech support 😞
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Hafeez Noorani 🇨🇦
(@FEEZYDoesIT) reported
PS, it looks like @novusnow is all over #SurreyBc and you can get 100mbps up and down for $45. You can tell both @telus and @Shawhelp to kick rocks! Internet should not be coating $100+ If you don't know now you know.
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Nick Evans
(@evans_nj) reported
@Kiz_Kiz @Jennjo22 @TELUS That's great, in my case I'm fine. I'm sorry for your Apple products. I actually just use one of those wireless charging pads normally. Put it on at the end of the day and it's charged by the morning. It's only an issue for people that require that super fast charging.
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Donna
(@Missbehavior9) reported
What is your deal @shaw.ca #shawinternet? My Internet goes down several times/day, along w/my landline & everything else connected to it. & now my TV services R down! I left for Telus B4 for this reason.Nothing has changed 😡 I may need to switch back? Anyone else w/this prob??
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Polski Kanadol 🇵🇱🇨🇦
(@Kromski1) reported
@ParodyCabinetOG @Quea_Ali I'm with bell for mobile, never had any issues, been with them for over 20 years, had Telus for 6 years (2 contracts) and went back to bell. Also haw Shaw for internet and tv, no issues there either.
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Release the Hounds
(@hounder55) reported
And @TELUS @TELUSsupport You have been aware of this problem since when I spoke to you in May/20. You told me you were working on a solution! 3 months max you told me. I call BS😡
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Monique
(@noturrevolution) reported
Contract IT is at it again: we MUST switch to Telus internet, apparently, or when we move to O365 everything will be too slow.
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Dr. Amy Christianson
(@ChristiansonAmy) reported
So, some a*%hole in our area decided to cut down our local cell tower - the second tower in two weeks. I had forgotten how terrible 3G is 🤬. @TELUSsupport @TELUS please fix it quickly!!! It’s the Leedale outage.
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kp
(@kkpeila) reported
@TELUSsupport Telus hub does not work. My internet is HORRIBLE. I have spent hours on with tech support. You set up a tech to come out person didn’t confirm. Now I have to wait another week.