Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Strange
(@thestrangeview) reported
@TELUSsupport still no response as to why Osoyoos has atrociously slow Mobile Data speeds. 56kb/s what is this 1999? 10 minutes to watcha YouTube short? 2 hours to watch a 45 minute episode? What am I paying for exactly? Changing carriers immediately. So done with @TELUS
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Anthony
(@tapsomebong604) reported
@marayavictoria Telus fibre for me was hella slow for me today it was spotty connection
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Steve K⚓
(@Crustyswabbie) reported
@sunshine22kas @RogersBiz When I moved back from Germany in 2018 went with Koodo/Telus I was a Rogers customer before that, Koodo has been great for me.
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Jessica Poole
(@NewfieHabsGurl) reported
Very disappointed in @TELUS forcing one of my phones plans to go up $7 a month (a plan that I had since 2020) not including its my dad's phone and he's trying to cut costs since mom passed... screw loyalty, any company want a loyal paying customer?
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Tracy Lynn
(@grapedevine) reported
@NanaimoNewsNOW Can we get a cell tower on Hammond Bay Rd in #Nanaimo! No cell service or weak at best @TELUS @Rogers
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Laney
(@edlysons) reported
@DavoZed @LindySmithMD Labour laws. Excuse me. But I can say... we are LOVING the Telus Health option. My husband used it today. I bet you hate that too. The poor public is the one who suffers from the protectionism.
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Commissioner Miner
(@fanCRTCProfling) reported
This entire of the #CRTC leadership is failing at the pillar of protection (s.7 of the Act), putting people in harms way, ignoring basic service (universal comm's) & rights for the financial benefit of... Rogers & Telus. People don't see this. They don't know. *shakes head*
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CanadaZebra
(@canada_zebra) reported
@IronRick6 @Captaincoby00 Exactly! It’s a poor bandaid at that. It doesn’t provide the continuity of care required to improve health outcomes. What’s terrifying is the number of premiers who want corporate telehealth as the solution. So Telus or Loblaws make $ and we get a walk-in doctor on the phone.
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tutorkag
(@tutorkag1) reported
@CheriDiNovo Redundancy built in with Bell and Telus?- emergency readiness - national network failure - Rogers cost savings lack of testing infrastructure protocols weak and cheap - consumers pay global top rate scale!
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Jaime te Velde
(@teVeldeJaime) reported
@TELUSsupport I am tired of not being able to talk on the phone in my home and neighbourhood due to lack of service by TELUS. I have phoned about this before. I need someone to phone me and I don’t want to wait 3 hours on hold back and forth. May not be able to hear me by the way