Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 02/05/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Liberalism2021 liberalism not a Liberal (@Liberalism2021) reported

    @rodmickleburgh @TELUS I run a company - and I like profit - that makes me the bad guy/girl/them.

  • oceandrive62 Vincent Tondreau (@oceandrive62) reported

    @TELUSsupport awful data service in Orangeville! It’s been down for 3 days now. Nobody at Telus knows when it will be fixed!shameful !

  • donnylisk donny lisk (@donnylisk) reported

    @thegreyman77 @yegshooter @Edmontonsun Registration is a public service so the extra charges just would come back to us as we are tax payers and telus is a private for profit business so anything extra for investors!!!! Telus service sucks got 2 months left them I’m going to drop them can’t wait!

  • dsherwoodx2 D Sherwood (@dsherwoodx2) reported

    @saifedean @rexglacer It needs to be broken down into easier to manage pieces and ran like a business. Let TELUS run it. They know how to fleece a customer. Just add 1.5 percent to the bill.

  • TheeAlphaFemale Twyla (@TheeAlphaFemale) reported

    @YYCRed @TELUS Not to mention that those paying with credit cards are likely those in financial trouble. Not unlike overdraft fees, they will be taking money from those that have none. #greed

  • dsherwoodx2 D Sherwood (@dsherwoodx2) reported

    Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills Not every cost SHOULD be recovered. Maybe there SHOULD be a cost of doing business. No worries the CRTC will rubber stamp this one like every other one.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @tinymoose9 Hey there, sorry for the delay. Are you still experiencing issues with your TELUS online account and app?

  • Harpree12332366 HarpreetSangha (@Harpree12332366) reported

    As if these companies are not earning enough profits fr the telecom racket - now this "Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills"

  • tom_wilkinson50 🇨🇦🌻Tom Wilkinson (@tom_wilkinson50) reported

    @globeandmail Yep Telus thinks it has Customer Service!

  • TdotTrucker TdotTrucker (@TdotTrucker) reported

    @CityNewsTO Oh really? Well @TELUS @TELUSsupport this decision along with your spotty service in Canada's biggest city mean I'll be taking my business elsewhere