Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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izzy 🇺🇦
(@Iseabail90) reported
@TELUS @opensignal I've literally been waiting for you to respond to my support requests for over a week now
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Thomas Walsh
(@Outlawwomenlvr) reported
So @TELUS you send me an email inviting me to switch cellphone service providers. Have been thinking about it. Find out Telus wants to gouge 1.5% from customers who pay with Credit cards. Well Telus kiss my behind good bye. If I change Telus is out of the running for my business.
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Roger🇺🇦
(@RogerD416) reported
@TELUS @TELUSsupport BOO to the introduction of a service fee to pay our cell phones via credit card. Tone-deaf cones to mind re: people's dislike of the tri-opoly that is cell service in Canada PLUS those finding this inflationary period difficult. Poor choice #TELUS
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Bonnie Stoker
(@Stickybats) reported
@CBCNews That Telus is a beauty not only that Koodo the their other partner just sent out an email couple of weeks ago that they are upping fees $5 next month for no extra service they just worded the extra charge differently. Public Mobile might be the way to go
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Dr Caroline ****
(@CarolineWangMD) reported
@roystonbruce @markroseman Why are patients losing family doctors to Telus and UPCCs - follow the money. If BC citizens want to stop health system collapse, a result of the destruction of Family Medicine, the public needs to support funding for FPs to do longitudinal care as the foundation of primary care.
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izzy 🇺🇦
(@Iseabail90) reported
@TELUS Yeah "best customer service" isn't really a brag when the other two are just as **** as you are. Been waiting over a month for help with my phone that I bought from you.
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dr. telus
(@DrTelus) reported
Interior health has apparently told their staff that they want to hire non union staff that they have to train on the job ( that's from a nurse I know) while telus is offering benefits packages for the ones who want to leave that stupid situation. They're creating a pipeline.
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izzy 🇺🇦
(@Iseabail90) reported
@sbssuzanne @TELUS Not really much of a brag since there are only 3 companies and Telus has literally made me wait more than a month now to help with a broken phone. They've been ignoring me for over a week now.
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izzy 🇺🇦
(@Iseabail90) reported
@lauren_n_mac @TELUS Yeah glad you stole my money and refused to give me a working phone, and are now refusing to respond to my support requests. Congrats on "meeting your goals". Everyone knows those goals are to swindle customers.
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Jason Sheard (he/him)
(@Jason_Sheard) reported
@CRTCeng Where on your site can I make a complaint regarding telecoms such as Telus wanting to charge extra fees for payments made with a credit card?