Telus outages and service status in Duncan, British Columbia

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

City	Problem Type	Report Time
Duncan	Internet	10 days ago
Duncan	E-mail	14 days ago
Duncan	Internet	1 month ago
Duncan	Internet	2 months ago
Duncan	Internet	3 months ago
Duncan	Internet	5 months ago

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

• 
  Dave Morse (@Langfordman) reported 18 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

• 
  Tess van Straaten (@tessvanstraaten) reported 20 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  Brandan (@brandanCiccone) reported 23 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 24 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 25 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Bryce (@Brycer79) reported 45 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• 
  Mike Richter (@mrichter37) reported 57 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harlow Journey (@HarlowJourney) reported 6 minutes ago

  @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)

• 
  Ramiel el Jocoso (@RamielReturns) reported 8 minutes ago

  Hey @TELUS, I’m using your international roaming service, and the experience has been extremely disappointing. The data is painfully slow, and calls keep dropping. Is this really what you charge CAD $18 per day for? Shame on you.

• 
  Clayton (@phinx404) reported 9 minutes ago

  @TELUS We all sitting eating out and 5g or 5g+ and shows no internet. Have to switch to lte. Wtf am I paying for that 5g doesn’t work.

• 
  Alexandra (@drmcatcher30) reported 9 minutes ago

  @telus your cell service SUCKS. Can’t even use the 5G EVER and LTE barely works. Get it together before I move on to Roger’s

• 
  DividendBoomer (@BoomerDivvies) reported 11 minutes ago

  @optguru @TELUS I don't even care about the stock, which is ****, I care about the terrible user experience from this oligopoly member.

• 
  Jack Taylor (@Carol22Jack) reported 13 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

• 
  zealot (@maplezealot) reported 23 minutes ago

  @JasonOnTheDrums Right, like the consumer cares about that ****. BlackBerry would still be alive. This who buy local non sense so hippies can feel good about where they buy their produce is stupid. Y’all probably bought $100 bucks on amazon this week. The point being, is if u can not produce it less than the competition. Its over. For the same reason Starlink is beating Telus, and SpaceX is growing. Buy local is a facad of foolishness that long term goes no where. Big box stores already won there.

• 
  Apple (@ugochukwu619) reported 23 minutes ago

  @BrownBehaviour If only Telus will respond to you Those people are damn slow

• 
  Snepts’ Skate (@GroeningRyan) reported 24 minutes ago

  @PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.

• 
  Clayton (@phinx404) reported 24 minutes ago

  @stormymarie13 @TELUS Service is atrocious. Someone over seas. Can’t understand what you’re asking and just put you on hold then hang up on you. Better off getting a phone in USA with unlimited roaming