Telus

Telus Outage Report in Duncan, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 09/17/2025 20:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kasia_95 Kasia Czyszczon (@Kasia_95) reported

    Way to keep ******* Canada and making the inflation problem worse by allowing credit card fees to go to the clients… Thanks a lot @TELUS

  • leprchaunrabbit SirLeprechaunRabbit®️™️🍀🐰 (@leprchaunrabbit) reported

    Kodoo is part of @TELUS I wish I did not switch services; the automated service of Kodoo is useless. I have a simple question: that has wasted almost 2hrs of my time. @TELUSsupport if you can help, please do! Will I continue to get text billing? Or annoying emails?

  • ashleey_w ash (@ashleey_w) reported

    @TELUS @TELUSsupport there’s been a service outage since yesterday what’s happening?!

  • ShelleyACook Shelley Cook (@ShelleyACook) reported

    @FrancineCompton This is so awful. I am so sorry this happened to you. I hope @TELUS responds to this. @TELUSsupport

  • eatonhamilton Eaton Hamilton (@eatonhamilton) reported

    If you have Telus Health on your phone, delete it. This is how they privatize us. Refuse to use the service. I believe a specialist used it without me knowing what the interface was part of. #BCNDPPrivatizingMedicine

  • Benligh1 Isobel 🇨🇦 #BeKind ..if nothing else 🥰 (@Benligh1) reported

    @dawndawnw @caitrionambalfe I get Crave through Telus and I guess there isn't a "search"!! Like Netflix has. These damn things are always complicated!!

  • Tamjammyy Tamjams. (@Tamjammyy) reported

    My phone bill being +400$ the biggest ******* rip off ever. **** you, telus

  • Jayingeefan1534 Jay (@Jayingeefan1534) reported

    Telus sucks, its so slow all the time. Wont even let me watch vids in 1080p

  • Ampersand_TO Emerson Baxter (@Ampersand_TO) reported

    @RogersHelps @Rogers Waiting for my contract to runout to switch to @Telus. Rogers no support for Samsung LTE watches is a deal breaker. Stop being Apple fanboys. I've been with rogers almost 16 years.

  • CrappyGoldring Ball Deegle 🎱 D'🦅 (@CrappyGoldring) reported

    @TELUSsupport @ADT Bell forcing me to abandon copper connection in favour of fibre. That means my ADT monitored alarm will have trouble. I called #telus to see what my options are. Was told I had to upgrade, no other info. Me: I might have to cancel Telus: OK, (hangs up) #WTF?