Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/19/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElCanaco El Canaco (@ElCanaco) reported

    Anyone else in the Fraser Valley having issues with Telus internet? @Telussupport, this is not the ideal time for internet to go down. To day the least. #WorldCup2022 #Telus

  • NavyBear65 Peter Living (@NavyBear65) reported

    @TELUSsupport called the loyalty line months ago and was after moving our cell service over to bundle with out TV. Guy asked if we wanted to get Telus Optical, which we already had. After a game of telephone tag, I was left hanging with no loyalty at all.

  • TerrenceDabere Terrence (@TerrenceDabere) reported

    @TELUS @TELUSsupport why is your EPP site so poorly ran? Trying to give you 3 cell phone lines worth of business and at this point I’ll probably end up at the CCTS as things are already off to a bad start.

  • AlanErrington Alan Errington (@AlanErrington) reported

    @TELUSsupport What’s going on at Telus? They called me back & put me on hold for 30 minutes, then I speak to someone who only spoke French. She transferred me to another agent, now been told I’ve got over 1 hour to wait. Shocking service. Please respond.

  • TheRealPeterErt TheRealPeterErtsos (@TheRealPeterErt) reported

    @TELUSsupport why is it when I hang up from Telus I’m angry & waste my life correcting your mistakes without success? My time is worth north than crappy phone & cable service!!

  • moodyangela Synthetic Animals (@moodyangela) reported

    Twitter keeps removing likes on posts that i like It’s possibly Telus being ****, but it happens when the spinny thing isn’t there too

  • jk_bhoi Jigneshkumar (@jk_bhoi) reported

    More then 60 minutes of wait for a customer service representative from @TELUS some things never change @TELUSsupport

  • atigo_mik Mik (@atigo_mik) reported

    @TELUSsupport A consistent connection & one where my computer can successfully complete a simple software update would be novel. On top of that the new telus tv+ does not permit me to login & watch tv outside of Canada. Tell me why I should I stay with Telus?

  • itartaglias ajax came home UwU (@itartaglias) reported

    lagi banyak hang minta pendapat orang, lagi banyak & macam2 hasutan they'll try to put in your mind. study sikit sendiri, find ur own beliefs, find good & telus medias. tahun ni aku first time mengundi & surprisingly i didnt feel confused at all. i want my country to be better

  • drgirl1969 D (@drgirl1969) reported

    @TerrenceDabere @TELUS @TELUSsupport Telus EPP is awful. Willing to loose A 20 year customer over a $200 one time charge. I’m in shock. It’s like Me trying to stay with Telus vs Telus trying to keep me. 🥺