Telus

Telus Outage Report in Duncan, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 03/23/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan E-mail
CanadaDuncan Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • kinsonalley Allyssia Atkinson 🇨🇦 (@kinsonalley) reported

    @TELUSsupport Do you see why I’m so effing annoyed with @Telus now?! Why is it always a stress-inducing shitshow trying to upgrade with you? It’s NEVER easy!

  • ZiadFazel Ziad /- 2 m -/ Fazel (@ZiadFazel) reported

    I’m on @Shawhelp and my sister is on @TELUSsupport. So at either my home or hers, I would program the TV to deliver to my folks, and get whatever Shaw or Telus service in their room to enable their smart TV. So, Shaw or Telus, what do you have to help me? Following you both.

  • kittykat4512 Linda L Sear AKA 'Kat Mom' (@kittykat4512) reported

    Sigh...if ONLY I could catch a much needed financial break and be able to pay General Credit Services the $1928.19 I owe to their 'client' TELUS Wireline (my old debt) when it was under my name for our home services like internet/cable/home phone. Would help make for a Merry XMas

  • Kamikam97 Kammywammy4.O (@Kamikam97) reported

    I work for Telus and we are NOT ALLOWED to sell in peel they don’t want to risk with all their covid cases we be going to London and ****

  • JeremyLavalley1 Jeremy (@JeremyLavalley1) reported

    @DustyFootDre @CFL @TELUS This year in Regina would have thrown a party like never seen before 😩😩. Still can’t believe this Covid stuff happened.

  • ColourMeRedddd Essentially Essential (@ColourMeRedddd) reported

    I’m getting nowhere with @Telus. They don’t recognize my account. Wtf.

  • natswhiseky Natalie (@natswhiseky) reported

    @TELUSsupport @TELUS can you throw me a bone? I’ve been on hold for over an hr (after being disconnected once already). My mytelus account won’t work, I have one day off and don’t want to spend the whole day on hold fixing a billing issue. How do I arrange a call back?

  • DarrylGittins DarrylGittins (@DarrylGittins) reported

    @Mediaglutton @TELUSsupport Telus has the most abominable service. I used to use Telus mobile, phone, and internet. I cancelled all three on different occasions because of awful experiences with their support. And the kicker is they keep coming to my door claiming their support problems are fixed. NOT!!

  • Deirdre_L Deirdre L (@Deirdre_L) reported

    @NWong604 @WikiDocJames Interesting! Then those stats should be close to hand! It's like talking to a Telus "customer support" agent, when listening to PHO.