Telus

Telus Outage Report in Duncan, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 02/18/2026 20:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TruMalik Malik Melo | #YBG (@TruMalik) reported

    **** (and I can't stress this enough) Telus

  • gamer69tm Monster (@gamer69tm) reported

    @TELUS my technician was supposed to arrive 2 hours ago whats going on, you want me to make an appointment or else you shut down my wifi but dont acually send the technician what is going on

  • brandNameJoe Joe Gardipy (@brandNameJoe) reported

    made an appointment with Telus Health Service, let's see how this is put together

  • HarveyBanfield1 Harvey Banfield (@HarveyBanfield1) reported

    @jerryleewilson That sucks switch to public or lucky when it’s paid off all owned by Telus or bell

  • Drew42thinks Drew42 (@Drew42thinks) reported

    @Rogers @Bell @TELUS you know what would be a ingenious idea for mobile service plans, bundle cell phone with home internet, and your mobile data is simply an extension of your home internet. No more of this "unlimited" data throttled once you hit your cap.

  • corn_cwm x - Spruce Grove Corey (@corn_cwm) reported

    Anyone having Telus Optik issues today?

  • StrategicThghts David Schreck (@StrategicThghts) reported

    @RogersHelps Got text “ Online support including top-up or plan changes for your Prepaid account is no longer available. We apologize for the inconvenience.” I’ll be checking other service providers. #Telus

  • Drew42thinks Drew42 (@Drew42thinks) reported

    @Smith92724864 it may not help, but shaw and rogers do not compete and have no market overlap at all (outside of mobile) with the sale of freedom there is no change to number of choices for isp or cable, so it wouldnt be worse imho, choosing shaw or telus or rogers or telus same 2 choices.

  • ElizabethRBess ElizabethR 🙏🇺🇦 (@ElizabethRBess) reported

    @ChrisSpace4 @macpm3 Telus Health is better than nothing, but “corporate” virtual care cannot replace a family doctor for many issues. Also, appointments are often cancelled w/o explanation and they only have 2 in person clinics in BC, with wait times of 3+ weeks for an appointment.

  • GRothnie Gray Rothnie (@GRothnie) reported

    After suffering for a week with a painful ailment I need medical attention. I don't have a doc. I downloaded the Telus Health App hearing it was great. First appointment available? June 26th. Two weeks from now. @jjhorgan this is garbage. This is your problem, not the museum.