Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/25/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Digitalmojo123 Brian (@Digitalmojo123) reported

    @Rogers I guess I’ll have to switch off freedom now. I’ll never go back to Rogers/bell/Telus. Freedom was good while it was free of the oligarch.

  • brent_collyer Brent Collyer (@brent_collyer) reported

    @TELUSsupport @TELUS Hey telus support. This customer is one phone call away from telling you to shove your services. Technical support is mon-existent. To get a human to talk to you is impossible. PLEASE HELP!

  • redgypsee Deborah Robinson🎹🎸🎤🎨📝📷⌨️📚✂️💄🙌🧘‍♀️😻🇨🇦 (@redgypsee) reported

    @CalgaryParking @TELUSsupport TY, just trying to figure out the problem, and I am guessing it is my Telus connection, perhaps.

  • MyTwistedMind89 TwistedMindofMine (@MyTwistedMind89) reported

    @FranksBullitts @PierrePoilievre @joellehamilto10 One thing is for sure. This won't help lower internet rates. Rogers doesn't need to get bigger. It needs to get broken up. Same with Telus and Bell.

  • brent_collyer Brent Collyer (@brent_collyer) reported

    Hey @TELUSsupport @TELUS the email switchover isn't going so smooth. Can I get a phone number, with a human voice that can help me? No I don't want to use your telus assistant voice recognition system...it doesn't work and just adds more frustration.

  • jwmox John Moxin (@jwmox) reported

    @pfbvan Damn you. That is almost exactly the joke I was about to make. I suspect about eleventy billion other @telus customers would as well.

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    @TELUSsupport Hey, @TELUS . I'm tired of contacting the support team. It's obvious that the service is poor. "Restarting the modem" ad nauseam or can only do so much.

  • tangibullah Bethankit Hums (@tangibullah) reported

    @hrmcleod @commieactivity @Lefty_Mind That's TELUS though, as you'll learn after a few billing cycles. They're not doing this because of their dedication to public service.

  • angryablib @AngryABLib (@angryablib) reported

    @patriciaannmcd2 @MichelletypoQ @CalamityJayne4 The Phillipines. I've had many calls to Telus service centers, and I ask them where they are located. It's always Phillipines.

  • studio419 Deborah Waldron (@studio419) reported

    Providing you're a Roger's customer ! What about Telus ?