Telus Outage Report in Duncan, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Hilary Grevstad
(@hilaryCGY) reported
So...our internet has been down for nearly three hours. It’s also happening to neighbours according to our neighborhood Facebook page. #telus is telling there is nothing wrong. #telus stinks right now.
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Parker Lileikis
(@LileikisParker) reported
@BartHuskie I work for the Telus Canada D2C team! Shoot me a message and I can see if we could help you out with some of your internet issues!
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Parker Lileikis
(@LileikisParker) reported
@stevendrowe I work for the Telus Canada D2C team! Shoot me a message and I could see if we can help you out with your bad services!
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Natalie Chevalier
(@serslyepic) reported
Why ******** is Shaw trying to tell me that I have a cancellation fee from my two-year plan. I've had their **** internet since 2012, that plan has been up. I'm gonna sit here looking at my new Telus tv with gig internet marking their 190$ cancellation email as spam, infinitely.
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Bluupz
(@Loud_Ninja) reported
@Gabejoe @Bell Switch to @TELUS I was with Bell for years and they were crap. Telus is way better.
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Parker Lileikis
(@LileikisParker) reported
@Me0wfia I’m a sales rep for the Calgary Telus D2C team! Shoot me a message and I’ll see if we could help you out!
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Cheryl Lockhart
(@Global_Jump) reported
Stop trying to upsell me @Telus! Had someone come to our door selling smart home systems (in a pandemic, really?!) and less than 2 hrs later, a call to sell me a new tablet. Been a customer many decades. I know how to find you. Pls leave me alone.
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Phyre
(@BlindedVisions) reported
Pandemic making things difficult. My uncle & his @Telus problem (never going to be happy about that but at least I can call him now) My @FrigidaireCA oven bought end of June is faulty but can't get a hold of anyone to fix it & my @NintendoCanada Switch came with a bad AC adapter.
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Jenny Huddleston
(@JHuddleston67) reported
@Karens_Red_Pony I watch on VOD. I should cancel TELUS and stream Instead.
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Coco
(@CALCocoReads) reported
@eyesplash I used to pay $86 to Telus before I upgraded. I am saving money not going to happy hour etc. I'll drop it back down if this **** ever ends.