Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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My Opinion
(@MyOpini91495421) reported
@day_favorite @CBCEdmonton @TELUS But why should a company pay for your use of credit card? You get benefits from using it, right. You pay the damn fee
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Vivek Bhanot
(@Bhanotji) reported
@TELUS the loyalty department promised me a deal but accounting department is overcharging me. Call centre guys keep transferring my calls and after prolonged ringing, it gets disconnected. Please help
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Alberta Nasty
(@boynastyalb) reported
Id literally rather be with Fido or providerless, @TELUS is just full of money hungry ***** and horrible customer service
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Кутрина Шумук 🇺🇦🇨🇦🏳️🌈
(@ProzacKat) reported
@TELUSsupport @TELUS thanks for not responding! I got a call from my supervisor today and they contradicted everything! So can someone get back to me and figure out what the heck is the issue with getting internet connected in my building?
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Habby
(@bag_cats) reported
@Shawhelp @Leah_Holiove Ha....so after 9 hours, they finally acknowledged you! ....at least it wasn't ten hours! Reading your thread.....shaw and telus suck equally. Good luck with your issue! Cheers
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jk
(@jk5101520) reported
@TELUSsupport @TELUS I ordered a phone 2 weeks ago called a few times customer service, they are useless, all they can say is be patient, after waiting each time on hold for to 2 hours, it can't be shipped bcs it has to pass 5 days from the process date then they tell you 3-5 day
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Canadian Chris B
(@CanadianChrisBa) reported
@CP24 Honestly, Telus and their money hungry executives can **** off.
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justistruth
(@justistruth) reported
@theJagmeetSingh Jagmeet as a taxpayer you are taking too much of my money! No one forced people to work at Telus or Rogers, but we are all forced to pay the government! Help us!
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Gmazz
(@Gmazz1) reported
@Leah_Holiove @Shawhelp Telus is so much better. Especially on the service end of things. They also dish out discounts to their existing customers like crazy. All u have to do is ask. I’ve been with them since they began Optik TV