Telus

Telus Outage Report in Duncan, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 03/23/2026 19:05

March 23: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Aut0nym Old Man Otto (@Aut0nym) reported

    @bettersafetynet @ Additionally, NSS has used the Telus Security Labs pcaps/PoC's for over a decade. It's the worst kept secret in the vendor space. Signatures for ".*Telus.*", ".*TSL.*" and the oldy-but-goody ".*FSC.*" don't really do anything but bump up the detect numbers for a useless test.

  • MikeyB0101 Michael (@MikeyB0101) reported

    Telus internet and TV is down in SE #yeg AGAIN ugh

  • stupug90 Sean P (@stupug90) reported

    @TELUSsupport @TELUS pull RT. I’ll be switching to Bell for cell service now.

  • Nutritioniseasy Nutrition Success 123 (@Nutritioniseasy) reported

    @WBrettWilson Trudeau doesn’t support the Canadian charter by him freezing bank account and paying Telus to track and data mine Canadians. That is against privacy rights.

  • PrairieGuy35 Mario (@PrairieGuy35) reported

    @bucksno79785963 @TELUS Ditto Bell seems to be the only one to have stepped up so far. My decision to cancel will be made on Tuesday the 1st of March.

  • musicmerc Jason Motz (@musicmerc) reported

    @TELUSNews @TELUS BBC, CNN, MSNBC, Bloomberg, FOX ... they next? No? Why? They all spout government lines. Their governments support, if not lead, ongoing criminal wars at the moment. They should go too then. Right?

  • bard81 Tegridy (@bard81) reported

    So no response no accountability Telus you're terrible

  • flyin_oryan Westview Legend 🇺🇦 (@flyin_oryan) reported

    @JackieBee_16 @TELUSsupport Ugghh....i have despised #TELUS since they inflated my cell bill as a late teens/early 20s around the turn of the millenium. Ive been with Shaw for a long time and never had major issues, just wish they would give me a better discount for all my years of faithful service

  • ingyneer Ingy Kamal (@ingyneer) reported

    @koodo @TELUS I have been a customer for over 10 years. Are you waving long distance call fees to the Ukraine? Please do so. It would definitely keep customers happy.

  • Patrick75Reid Patrick Reid 🥜 ⚡ 🇨🇦 (@Patrick75Reid) reported

    @pablorodriguez @TELUS Terrible for our democracy.