Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan McCormick
(@lazeejjs) reported
@TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.
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Mike Nikles
(@mikenikles) reported
I have a theory, but let's see what Telus support suggests.
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Brian Roberts 🇨🇦
(@BK7R) reported
@TELUS yea you guys seem to be having trouble providing reliable service these days shall I expect a discount or do I need a new service provider smh
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Dave Is Fine
(@its_just_dave) reported
Hey, @TELUS your customer support is becoming weak like @Bell. I'd love to pay my security portion of the billing but to do so you'd have me/customers dismantle the actual panel to find the IMEI code on the back. You need to seriously think about that for even a second.
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ANTONIO DE OLIVEIRA
(@antoniomourant) reported
Hey @TELUSsupport, my home internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus “great” fiber optic service, I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?
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Faddah 🦍✨
(@AjCharlesB) reported
Telus was a **** show today but it worked out in the end
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Ally Sheedy and The Holograms
(@SickSpaceHair) reported
@TELUSsupport your employees at support line had my mother in ******* tears with the rudemess & disrespectful people you call "top"managers. You should be ashame yourselves treating a human like the way your staff spoke to my mother im going to the papers about this @TELUS
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Cynnor
(@Cynn0r) reported
@TELUSsupport Network for telus smart hub is not working around camrose area. This is getting old.
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Ralph Young
(@phluphph) reported
@yegsheens Check service availability. Daughter in Far East Sherwood park can only get max 25Mbps with Telus. Poor cell reception too. Riverdale I can get only 25Mbps with Telus. I get Shaw gig speed here. Added benefit, one phone is on Shaw Mobile for $0/mth +10/gig data.
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Gabriel Brown
(@Gabeuk) reported
Telus already has "tens of thousands" of customers running live on this core network. Impressive.