Telus

Telus Outage Report in Duncan, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 10/26/2025 07:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Shawnigan Lake and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Spainbutterfly Hope (@Spainbutterfly) reported

    @Boeserdays Terrible that 3 companies: Rogers, Bell and Telus are allowed to control how we can live in a country where no more cash was encouraged due to Covid. Unacceptable!

  • DaniAlexMusic Dani Alexandria (@DaniAlexMusic) reported

    @thevivafrei @theJagmeetSingh @PierrePoilievre Fido is owned by Rogers and Telus uses Bell towers I don’t know about the others lack of competition is an issue here and also just the sheer amount of things operated by 1 company

  • LittleTittle1 ☄️☄Fringe Minority with Unacceptable Thoughts ☄️☄️ (@LittleTittle1) reported

    @MochaRia @MCerenz @CindyPom Lack of choices. Where I live, can't beat bell for internet quality and price and rogers for cell service. Telus comes close in service but not price. Everything else is just their subsidiaries. I didn't know about everything else rogers impacted until yesterday.

  • Oni_Queen Oni 🇨🇦🎮🇺🇦 (@Oni_Queen) reported

    As awful and evil Telus is, it’s a lot more reliable than Rogers is for once.

  • TecFeed Technology Feed (@TecFeed) reported

    Hey @CRTCeng did you learn from the Rogers outage we need to enable more competition? Step one, reject the Roger's bid to buy Shaw and prevent Bell and Telus from trying the same. Big giants need to be stopped from buying each other.

  • meoberdere Nunya bidness (@meoberdere) reported

    @margay77 @cczwolf Bell owns most of the towers out east, Telus in the west. All other companies piggy back off of these two. Rogers has its own network which is why the coverage sucks.

  • baconandsteak Steak & Faith (@baconandsteak) reported

    @telusmobility just wanted to say…, I have been a customer of Telus since the MIKE network began . I believe it was called clear net then and it was 1996. Thank you for being reliable and served my company well!

  • EhMatt19 EH Matt (@EhMatt19) reported

    @spencerdjblake @TELUS @Bell I would suggest avoiding Bell. They're a terrible company.

  • RodMGB Rod Bradshaw (@RodMGB) reported

    @marypdallas Telus doesn't work at our house due to hills and tower locations. We have a telus hub but it uses a different frequency we are told, and some days it is frustrating as well. Use T mobile in US and way lot better plans and service.

  • st0nx0r Lewis Pohles (@st0nx0r) reported

    @SadBillAckman @Rogers This is just a bonus for Rogers customers in Nova Scotia. The coverage here is pathetic with massive zones with no coverage, where Bell and Telus have full coverage. Half the customers probably didn't even notice there was a network failure.