Telus Outage Report in Duncan, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
-
Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
-
Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Styling Satti
(@pandumilky) reported
I am now not in contract & I don't see anything offered to me to stay with you. I just received gratitude email from Telus ,But I am not a happy customer . I was with you since 3 years.i am using pixel 2 and now have plans to buy pixel 5 but I don't see any offers to me 😑😒
-
Benjamin James Chapel
(@Benjamin_Chapel) reported
from
Winnipeg, Manitoba
@cdnbeer I’ve been a cellular customer of Bell, of Rogers and of Telus. I’d put Telus worlds above either any day, and now that they have cellular modems (which I haven’t tried yet), I’d expect even better. Telus rents property from my dad for a tower site, they’ve been great.
-
Morgan reichl
(@m_reichl) reported
@TELUS @TELUSsupport you guys are the worst, on hold for 3 hours, hung up on three times!
-
Ms. Polished Opinion
(@PolishedOpinion) reported
@TELUS are y’all just not answering calls right now? I can’t even get it to ring when I call you! My phone is fine it’s calling others no problem!
-
Erin Clancy
(@BazingatheoryCA) reported
@joeywants @ReWorksYYC @TELUS I talked to telus about 4 hours ago. My intwret has gone in and out several times in the last 24 h. They said its a service outage issue and that they Re working on it with no timelime for completion
-
David Smith
(@davidronn) reported
I don’t know if it’s a @TELUS problem or a @netflixcan problem, but at least once a week, it takes me a half hour longer to watch any movie because of how often it repeatedly stalls.
-
Savitar
(@Savitar179) reported
@Jess_Lynch @TELUS As soon as Telus replaced our Modem we had nothing but problems... switched to shaw after telus tried blaming my computer... all of a sudden the internet worked so it does go both ways
-
Lisa
(@puravida_lisa) reported
@lexthecook @TELUS @TELUSsupport Right! We are lucky if we get 150, but the last week and a bit it's been soo terrible
-
Steph Kall She Her Hers
(@StephKall) reported
WTF - @telus has been to my condo 3 times I’ve spent over 24 hours collectively on the phone with them... my internet still doesn’t work. They refuse to reimburse for the month claiming it “worked” for 6 days in November. Why do we trust them to take over health services
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@joeywants @TELUS Yup, I’m having the same problem.