Telus Outage Report in Duncan, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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therealhank
(@Hank070337251) reported
@cafreeland No family doctors available. You’re lucky to get into a walk-in clinic. You have to be there hours before they open to get into the cute. Oh Telus health does online appointments you have to book 3 months in advance! The system is broken.
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Dragonite @ Telus Apex Series
(@Dragxnite) reported
Prepping for the Telus event today and GUESS WHO GOT HEIRLOOM SHARDS BABAYYYY. About damn time!
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Muslima
(@egyptaya) reported
If u r a TELUS mobility customer u can now text“ donate”to 41010 from your mobile 2 give $20 to TELUS foundation supporting #earthquake relief n both Turkey&Syria. TELUS is waiving all charges 4 long distance 4 customers reaching out 2 friends & families in Turkey&Syria #Canada
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Ronald
(@TerrifyingWords) reported
@MarksGonePublic @potsie00 That is, or was @TELUS SOP. They escalate up another level & “we are willing to offer you…” goes up. Multiple levels, absurd reasoning, like they were reading off from a script. Finally, CRTC orders full refund. Telus’ explanation? A training issue. Mult offices & 2 provinces?
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Add your name
(@brockscrocs) reported
Google keeps throwing “we’ve detected unusual activity from your network” when I try to google things and my network is Telus LTE???
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ExYYC 🇨🇦 😷 💉
(@ExYYC) reported
@TheBreakdownAB @trentjohnsen That map is BS. I live in a rural area that is supposedly 5G. My phone gets 1 bar and can drop calls/data anytime. Telus hub trial failed; former wifi ISP gave 2-3mbps down, 0,8 up. 5G?? Now I pay Musk's satellite a small fortune but it works.
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Ann Bibby
(@anniegirl1138) reported
@TheBreakdownAB @1carolynt That's a big UCP promise that went **** all. The county where I live made a deal with Telus for fibre but they deliberately passed the hamlets and other rural residential areas so the existing wifi companies cld continue to gouge us for sub par wireless internet.
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iAmLegend
(@StarGyalStyle) reported
@PapiHanzo I got way more luck with European companies. Check out Technip energies, Ocado, Telus International It sucks hang In there.
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Molly
(@hat_molly) reported
@RobertFife I think we need cheap, widespread high-speed internet for this not to have serious equity and access problems. Nationalize Rogers/Bell/Telus (or create a public carrier) and get those $/GB prices way down (or free).
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Mike *****
(@mikedirsa) reported
@AHockey1993 @Sportsnet Telus TV hasn’t had any issues