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Telus outages and service status in Duncan, British Columbia

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Duncan, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 16, 12:23 AM EDT.
  • 100% Internet (100%)

The latest reports from users having issues in Duncan come from postal codes V9L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 12 hours ago
Duncan Internet 8 days ago
Duncan Internet 3 months ago
Duncan Phone 3 months ago
Duncan Phone 3 months ago
Duncan Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde
    Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rare_Minifig
    SeaWard 🇨🇦 (@Rare_Minifig) reported

    @JonFraserTF @TELUS That’s too bad, Telus used to have excellent customer service.

  • Jennx68
    JennX (@Jennx68) reported

    @TELUS @xrtsdhndvbh1 I'm in Edmonton and all 5 of my TSN channels are giving me a "Television signal has been lost" error. All other channels seem fine, except, oddly, CTV Edmonton (101) and CTV Montreal (209). GET IT TOGETHER @TELUS

  • erdocmom
    ERDocMom (@erdocmom) reported

    @JonFraserTF @TELUS Husband just left @telus as well after many years as a customer

  • fvkasm2x
    Mike (@fvkasm2x) reported

    @JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.

  • Tintie4
    Cynthia🤝🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈🌲🇺🇦 (@Tintie4) reported

    @garymasonglobe @TELUS Telus is terrible, my sister went back to Rogers Shaw. I left them too years ago. No one is perfect but at least it is ok.

  • coreyherscu
    Corey Herscu (@coreyherscu) reported

    @JonFraserTF @TELUS Their voice network simply doesn’t work, I found, and when it did, it was crackly & distorted.

  • 4evrCanada
    Ritz (@4evrCanada) reported

    @MLArajchouhan I emailed you re TELUS cutting my bro off. He has no access to phone, food, 911, his daughters, or medical emergencies. Telus refused my help because "I'm not authorized on account." FIX IT!

  • cwjroberts
    Chris W J Roberts (@cwjroberts) reported

    @JonFraserTF @TELUS Entire family switched from mainline Telus a few months ago after three strikes of brutal customer service and outright deceptive practices. Used to be the best Canadian cellco by far. Fire the C-suite and board.

  • Simbarosa17
    Amanda Ginn 💙🧡💙💚-x (@Simbarosa17) reported

    Well @telus @TELUSsupport you better get my grandmas landline fixed soon as she is part an outage

  • davemccr
    Dave McCristall (@davemccr) reported

    @JonFraserTF @TELUS Best strategy for cell plans is to have ZERO loyalty to providers. I’ve been with 4 different providers in 5 years. Tired of their games. Buy the phone you want, get a plan, switch when they don’t treat you right. My current plan is 80gb North America roaming. $27 a month.