Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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𝐾𝑎𝑡ℎ𝑦
(@peggypoohkathy) reported
This is absolutely unacceptable! What’s the problem? Do you want me to call and sit on hold for 2-3 hours?! This is costing Telus money.
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Fei He
(@FeiHe84810336) reported
@TELUSsupport Not sure. But the city by-law inspector asked me to contact with Telus to find a better solution for the anchor which has blocked my coach house. Could you let me know which department I should contact?
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T L
(@CanadianFlash54) reported
@Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?
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𝐾𝑎𝑡ℎ𝑦
(@peggypoohkathy) reported
@TELUS my condo was just equipped with optic fiber and I have 2 Wi-Fi independent leads installed by your technicians. Yet, I have next to no Wi-Fi. What’s up with this frustrating dis-service?
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Common Sense
(@CommonSenseSoc) reported
hey @telus @TELUSsupport ... "your phone is not activated on the network".. you want me to contact you but I can't call anyone... this needs to be sorted out asap
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Fendi
(@fende2k) reported
Telus service gets worse each month
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rahul
(@RahulAirline) reported
@Patrick_ORourke So basically, yesterday Rogers got special access to turn on the 3500 service. Starting tomorrow all carriers can turn the 3500 MHz, on in Urban Areas. So we wait tomorrow then, for Telus announcement?
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Common Sense
(@CommonSenseSoc) reported
... @telus @TELUSsupport tap tap tap, been waiting for over 3 hours and zero response... the bill has been paid, by the due date specified, there is no excuse for this... Contact me before I file a complaint with the @CRTCeng #telusfail
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Kyle Andrew
(@kyleandrewphoto) reported
Hey @TELUS looking for a new customer per chance?
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Cody
(@cody1774) reported
@TELUS hey what's your phone number? Need to call you. Too bad you guys don't sell inconvenience, nobody does it better.