Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/27/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GiveItUpDumdums James (@GiveItUpDumdums) reported

    @TELUSsupport @unefleurdelys I am A TELUS customer connected to TELUS Passpoint on Android 12 Beta 2 (W series Canadian s21 Ultra running U1 series software. Thank you ODIN). Change Auth method to SIM from PEAP

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling @jusTech_ca Tried again on Telus Fibre from PC this time...no issue on any browser.

  • LowProf64135955 Low Profile (@LowProf64135955) reported

    Hey #Sportsnet and #Telus, there are 8760 broadcast hours per year available on each of your channels. So do you think you even provided 10 hours on either #NHL blackout channel in my territory? What a waste of time and space.

  • theoneraxus Raxus (@theoneraxus) reported

    @TELUSsupport Good day. I'm a koodo subscriber and recently got a Telus account with the intention of transferring my number to Telus, I'm encountering an error. It says number not eligible to be ported in your province. The agents I talked to said this wouldn't be a problem.

  • JtotheEVON The Artist Formerly Known As (@JtotheEVON) reported

    @ShadowOfLight1 @PaulDoroshenko I've had countless issues with Telus, they all get resolved eventually but typically means spending a LOT of time on the phone or their chat service. Not saying Shaw is any better, but Telus is just as guilty.

  • Wpg_BlueBombers Winnipeg Blue Bombers (@Wpg_BlueBombers) reported

    @shopkeepz Hi there, the Telus network is down which is causing issues with some terminals. Unfortunately, the issue is not something we're able to fix ourselves but we're hoping it gets resolved quickly.

  • ShadowOfLight1 🍁 ѕhαdσω σf líght (@ShadowOfLight1) reported

    @PaulDoroshenko Unfortunately, have never had success with Shaw and our clients. Everyone of them that have Shaw have had issues one way or another whereas Telus clients (including myself), have had relatively few issues. Shaw simply doesn't value customer's time and money. PERIOD.

  • PlansDiscount Discount plans (@PlansDiscount) reported

    @MobileSyrup Telus is offering that to every customer that leaves even if telus account been open for 2 days

  • animaniacs wani (@animaniacs) reported

    @NISHIKlNO **** if i know LMAO i preordered on the 2nd day and telus is still giving me the runaround on when it’s gonna ship. i got the max 256gb silver :’)

  • karltoronto_kp KP (@karltoronto_kp) reported

    @TELUSsupport I lost total service for 6 days and had to buy a Virgin Mobile plan to ensure I had the safety and security of service because I had such horrible responses from Telus tech support. What I learned is that if you are on a tower owned by Bell you should switch to Bell.