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Telus Outage Report in Duncan, British Columbia

Why is my Telus service not working?

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The latest reports from users having issues in Duncan come from postal codes V9L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 9 days ago
Duncan Phone 10 days ago
Duncan Phone 11 days ago
Duncan Internet 23 days ago
Duncan Internet 1 month ago
Duncan Wi-fi 2 months ago

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OneAcmeMan
    People who interrupt suck (@OneAcmeMan) reported

    @keddieff @richardzussman Standard Telus play for years and years - promise the moon on a project, **** the bed completely, apologize, repeat.

  • TheRealSkriver
    Well funded grassroots BC Troublemaker (@TheRealSkriver) reported

    @jjhorgan @TELUS Where is your apology for NOT HAVING A WEBSITE READY? If you were a private contractor like @telus, your contract would be shredded by now. You had a year, big guy. An ENTIRE YEAR to get your **** together.

  • UnicornofMagic5
    Hamster (@UnicornofMagic5) reported

    @jjhorgan @TELUS You already had internal resources to manage call centres Premier, it doesn’t make any sense to have involved Telus. I’m disappointed that you can’t provide enough leadership to ensure that existing resources are used rather than throwing money (and blame) at Telus. Fail.

  • EmeryAGeek
    Emery the YVR Geek (@EmeryAGeek) reported

    @PeterVogel @keithbaldrey Or private Telus users' wi-fi connections. They (Telus) say that wi-fi is not part of their service. Are they @Telus still in the 19th Century using tin cans???

  • GFresh1Love
    Mike Pillow (@GFresh1Love) reported

    @jjhorgan @TELUS Why ******** does Telus have this contract? You have had a year to prep! We don’t need Telus. Recall is coming

  • neeshahothi
    Neesha Hothi (@neeshahothi) reported

    @TELUSsupport after months of struggling with the same issue to now deal with the rudest #Danielle for #customerservice. Telus do better.

  • CriticBC
    BC Government Critic (@CriticBC) reported

    @Celestem1 @jjhorgan @TELUS It's what's coming next month for the majority of vaccination bookings, other than seniors. For some stupid reason, it couldn't have been ready for this week.

  • speedracer5555
    David Engman (@speedracer5555) reported

    @RobShaw_BC @jjhorgan I’m sure Telus bears some responsibility for sure BUT you never throw a supplier under the bus like that, it looks cheap and petty, and to be clear, the huge call volumes were clearly related to the terrible inconsistencies on the BCCDC site, no wonder it failed.

  • CriticBC
    BC Government Critic (@CriticBC) reported

    @PGChamberCEO @shirleybond @adriandix Yes, not having an online system is a major issue. But Telus signed a contract they didn’t follow through with and was the cause of the disaster yesterday.

  • JayManHope
    Jay Hope (@JayManHope) reported

    @riarenouf @TELUS ...maybe they’re going to outsource it to Google like they did with my email service...😡