Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 12/29/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • perfidiousSH The Perfidious SH (@perfidiousSH) reported

    @NoGunsInCanada Koodo aren't great but they use Telus network (because they're owned by Telus) so their coverage is solid. I find griping to their CSAs about price and services every six months or so gets me a discount or an increase in available data usage on my plan

  • JohnSterne John Sterne (@JohnSterne) reported

    @craigonbitcoin I recently refused Telus' very competitive offer to modify my existing Rogers business package. Now, I'm not so sure. Second time this year for us. It has me thinking. No business done. One person even had a personal emergency on the road, in a remote location with no service.

  • NotThatDamian Damian✌💚 (@NotThatDamian) reported

    Curious if Bell/Telus will see a spike in requests for old-school copper-fed land-lines. Add a 1980's touch-tone phone and even if power or internet/wireless has been down for days you still have service. Bomb-proof, yet telcos have spent years chasing customers away from them.

  • JohnSterne John Sterne (@JohnSterne) reported

    @FinEconGlobal 1/ Agreed, I have a multi-line business account and this is the second time this year. Maybe I'm taking the complexity of the service for granted, but Bell/Telus hasn't been down for two days this year. That's the only comparable I need here.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦🇧🇧🇺🇦 (@kj_ashby) reported

    @_Jenny_Bean_ @saskchaoticmama @INTERAC People don’t read. I was going to add a snarky comment until I read “adding another supplier”. Hopefully it’s Bell. I’m 15 years of service I’ve had two major outages both of which only lasted max 3 hours. Never had an issue with Telus phone, 5+ years.

  • Spainbutterfly Hope (@Spainbutterfly) reported

    @Boeserdays Terrible that 3 companies: Rogers, Bell and Telus are allowed to control how we can live in a country where no more cash was encouraged due to Covid. Unacceptable!

  • LittleTittle1 ☄️☄Fringe Minority with Unacceptable Thoughts ☄️☄️ (@LittleTittle1) reported

    @MochaRia @MCerenz @CindyPom Lack of choices. Where I live, can't beat bell for internet quality and price and rogers for cell service. Telus comes close in service but not price. Everything else is just their subsidiaries. I didn't know about everything else rogers impacted until yesterday.

  • Gotham1919 Napier🃏 (@Gotham1919) reported

    @PobudaTanya Using Shaw out here in Edmonton. No problems ever. Doesn't cap download like TELUS.

  • spencerdjblake Spencer Blake (@spencerdjblake) reported

    @EhMatt19 @TELUS @Bell Well yeah, in Canada you have the choice of terrible company, terrible company or terrible company.

  • jamie_blom Jamie Ott Blom (@jamie_blom) reported

    We have used Telus since 1996. It was called clear net. But we are dumb. Right woke? Thanking this service for not playing the game.