Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| TV | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🍁Chad Bown 🇨🇦 🌾©️🍁
(@ranfurlyredneck) reported
@CR9090JK Get dropped calls everyday. Used to be w/ @TELUS back in the day. Switched to @Bell. Same ****. I can remember (10yrs ago) when it was good coverage, when they upgraded towers to 3-4g before my area population upgraded their phones to the current available cell service
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jeremy bernier
(@GermyBernier) reported
@TELUSsupport nothing but problems today with the internet in Langley BC is Telus down !?
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Samantha
(@SamanthaDRS) reported
TELUS now charges $150 fee for "non-TELUS" issues with the internet. When asked what was considered "non-TELUS" they simply stated "anything outside of the equipment". Fair. But to charge $150 to inspect the internet that they installed, poorly may I add (seriously, come look at
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Bill Bradley
(@BillBradley_123) reported
@TheResi29618996 @TELUS Hmm..it's not possible to have anything else from Telus in this province except cell phone service and I think internet usb keys for people living in the middle of nowhere. I always wished they were, but that reminds me of Bell behaviour.
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Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Bukola
(@0lubuk0la) reported
I’ve been contacting Telus for the past two months with no resolution
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Samantha
(@SamanthaDRS) reported
@TELUSsupport No. I don't appreciate that TELUS is only interested in offering a courtesy when I'm ready to leave. That's not customer service, that's damage control. I've had issues for years, and the company has never cared. I'm an account # and some dollar signs, and tired of it.
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****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Melissa La Prairie
(@PrairieMelissa) reported
@SaskTelSupport hope you guys fix the cable that is dead ASAP. Been waiting 3 weeks for internet to be installed, now have to wait again. Phone bill (telus) is $250+ due to having to top up my data for my online school. Not impressed whatsoever.
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mattmagoo23
(@mattmagoo23) reported
@TELUS I just want you to know you have a person in one of your call centers that did an amazing job today on a 2 and a half hour call. He said his name was sammy but at the end said it was also Alexander. I just want this guy to know he did an amazing job ( I never got a survey)