Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Wood🇨🇦
(@madhat53) reported
@TELUS new email server/process is horrible. No longer have access to my email file folder histories just wiped out gone. Customer since 1980s this is final straw all my devices with them since 80s now moving away to provider Bad serviceTelus I'd say to others ditch Telus
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( ;- )
(@ktownareacouncl) reported
got of phone with @TELUS loyalty. Best offer for me, a customer of 13y+, is suggesting I switch to Koodo to get the same deal as @Virginmobil, @rogers, or get a few $ off, buying phone outright, which is ~$200 more&less choices than at google store. #CustomerFirst
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melissa campbell sch
(@melcampbell_sch) reported
C’mon @TELUS a 52 minute wait? Then on hold again for 5-6 mins. 113 minutes total. To find out you aren’t interested in offering me a package without data as I no longer need it. You’ve lost me as a long term customer.
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NoFunBobby
(@riobobbo) reported
Looks pretty quiet for a Friday New Years Eve. There must be a shindig or at least a gala gala do going down at Telus Gardens? #cannothavetwohundredleftovercheeseburgers
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iCare Home Health
(@iCare_Health) reported
from
Oakville, Ontario
@TELUSsupport @TELUSBusiness is Telus hosting email down?
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Paige B
(@iampaigeb) reported
I am NOT PLEASED with you @TELUS My #wifi keeps cutting in and out. For awhile now. And I am not the only one with this issue. So not pleased. Oh and stop calling me for #mobility. Never switching to you guys cause your service sucks. Its why I switched from you guys.
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Scott Troudt
(@VeryScott) reported
@gfinockio @koodo Oh, that's definitely what will happen. @TELUS has been on a swift decline this past year. If I didn't love their fibre, I would have been long gone. Soon, I'll have to make the tough decision to switch to a lesser service with the competition.
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Scott Troudt
(@VeryScott) reported
So, @TELUS has been incorrectly billing me since I switched back from @RogersHelps. Calling in has not helped, as the reps are clueless. Tried escalating on their website and they have disabled that option due to Boxing Week sales. WHAT? TELUS has really gone down hill-and fast!
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Dane Watson
(@deedubb604) reported
I swear Telus just had a 30 minute outage in Langley BC but I can't find anyone else talking about it. Either way it fixed itself... @TELUSsupport
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Don
(@crewcred) reported
@TELUS @TELUSsupport Your internet is absolutely trash. Can't watch TV on optik or use internet. So tired of it, time to switch to Shaw. I don't know how you can't get it right after sending different techs to fix it.