Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/27/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kinsonalley Allyssia Atkinson 🇨🇦 (@kinsonalley) reported

    @TELUSsupport Telus: “Get a phone for $0 down, free shipping, and pay $X monthly on top of our already expensive plans ONLY if you agree to return the phone in 2 years or pay $580 to keep it. Oh, plus, we’ll charge $200 in tax upfront, even though you agree to give the phone back.”

  • ThePlZZAGuy Prabhjot (@ThePlZZAGuy) reported

    @seensjet Ive never felt a tweet so much. My streaming service is now faster than telus cable.

  • treesrch Patricia Greber 🇨🇦 (@treesrch) reported

    @TELUS 3. Today my husband after chatting with service online he was told they were unable to help him. After waiting for the call-back, the person on the other end of the line, just kept saying he couldn’t hear him and hung up. After being life customers, this is unacceptable

  • jasonkovac3 Jason Kovac (@jasonkovac3) reported

    @TELUS @TELUSBusiness you guys do nothing and don't give any Black Friday Deals for your existing customers. what a shame. what i heard from support tell me is that Telus LOVES to bring in new customers and give them amazing deals, but what about treating you existing ones. 😢

  • curiosityone ali mohammad (@curiosityone) reported

    @thenorthaspoken I am in Gaspè Quebec, I am working for Telus Quebec now, and traveling in Quebec is my part of job, I have wavier for lockdown in Quebec, which won’t work in Ontario, and Ontario is going into lockdown from tonight. So it sucks.

  • AndrewCooke10 Andrew Cooke (@AndrewCooke10) reported

    @TELUSsupport Trying to set up my telus home security profile, but can't complete the registration. Doesn't recognize my phone number or postal code. Help!!

  • KrazyBoarder Carl with a K (@KrazyBoarder) reported

    @PeeJayAitch @TELUSsupport We also seem to have terrible service within our home with our box. Also with Telus.

  • punjaban_ca Jo wa (@punjaban_ca) reported

    @TELUSsupport I had reported an issue with telus security system. We had a robbery at our place and no alerts were issued by telus security system. Tech came and said they will change some devices as old ones r not supported. Part 1

  • jr_knit JR-Knit (Ryan) (@jr_knit) reported

    @TELUSsupport is Telus Pik TV having issues today? It isn’t loading at the moment on my Apple TV?

  • cuwudi fucking bnuuy (@cuwudi) reported

    telus is so ******* beyond garbage i hate this ****