Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Shawnigan Lake |
Phone | |
| Duncan |
Internet | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jae❄️
(@Jaebrdns) reported
did Telus just eat ****
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me
(@Sandra18361757) reported
@OlaftheP @rose07611960 @shandro Call his insurance company line or Telus health link they should be able to help
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𝐑𝐨𝐛-YVR 📸
(@RobSpicerYVR) reported
@aggieloveseggs I work in the industry and predicting / implementing at maximum scale is near impossible and crazy expensive. There's network (incl TELUS), Servers, Storage, App S/W & Database S/W that all needs massive scale. Most build to Transaction/Sec knowing bursts will exceed capacity.
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Commissioner Miner
(@fanCRTCProfling) reported
@brand_oh Denial of essential telecom service for having an Indian Status Card. It keeps getting worse & worse. Hope you can file a human rights complaint. This is up there with Telus denying service in the 867 area code (Majority of pop is aboriginal/FN). #CRTC
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merz
(@mashleylaurente) reported
lmaooo so is anyone else having issues with the telus network rn because its being dog **** right now
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Blaine Kyllo
(@solocorps) reported
Want to share that Telus totally came through for me today. Despite the original terrible experience, the people who followed up to remedy things were outstanding, and solved my issues in mere minutes.
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Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Jacob
(@Mrhockey1231) reported
@ShawnaGofABPoli Someone check wirh @TELUS to make sure the phone lines don’t go down like when the Rolling Stones came to town
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Mo Mack's
(@MoMacks) reported
@CBCMontreal Not to mention the astronomical prices of their service in general even in the city to create equality between rich and poor kids internet access. Telus,Bell& Rogers have monopolized the market, so no competitive pricing, no product development &no improvement of service.
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Mark Sweeney
(@MarkSweeney) reported
@safeandsilent They also ignore the disability taxes we face to access messages: Visual Voicemail is built into iOS, but Telus charges you $5 a month to use it. Replaying messages is a pain because there's no way to skip past all the message info crap (time, date and phone number of caller).