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Telus outages and service status in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 11 days ago
Duncan Phone 13 days ago
Duncan Phone 14 days ago
Duncan Internet 26 days ago
Duncan Internet 1 month ago
Duncan Wi-fi 2 months ago

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RachaelSFord
    Rachael Ford (@RachaelSFord) reported

    @TELUS can someone please kindly tell me why it’s a 4 hr hold to speak with the corporate team to do a quick rate change? Fortunately, after the first two extremely rude reps, I finally have gotten someone who proves that you have 1 customer service oriented agent..frustrating.

  • lolaelverson
    That Guy (@lolaelverson) reported from Winnipeg, Manitoba

    @TELUS is such a joke, I got an Apple Watch with them it’s $10 a month for data which hasn’t worked since the day I got it. I’ve called and they always say they’ll fix it but they don’t. Now they won’t let me out of my contract because i should’ve returned the watch right away

  • SerialAndy
    Andrew Dence (@SerialAndy) reported

    @AICommunitybyTI Lol don't work for telus. They're greedy and awful. They treat us Canadians badly and will treat thai people badly as well.

  • adolwyn
    Beth Allan (@adolwyn) reported

    @OfftheDial My issue is that Telus has done NO capacity improvements in my condo building, so the node is so saturated and slow that it's unusable at times. Shaw has upgraded it consistently and the speeds are very good... urgh. Rogers won't touch it again for twenty years now.

  • CaptnFrydog
    Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day is terrible?

  • laurelcmc
    Laurel McIntyre (@laurelcmc) reported

    @TELUS Roaming charges are automatically applied when BC ferry travels near Suchi islands in Washington! FIX THIS & your 90 minutes to 3 hours on hold to get reversed

  • RileyHaws
    OldManLostPC (@RileyHaws) reported

    @Drgameing1337 @CompBureau Not the same. Rogers still competes with Telus, Bell and smaller providers. It's never been easier to switch your cable or cellular provider. Or simply say you're switching and get a lower price.

  • CaptnFrydog
    Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day are terrible?

  • caitp69
    @caitp@mstdn.social (@caitp69) reported

    everybody: hey maybe split up rogers, bell & telus and enable smaller companies to rent infrastructure at cost government: lol we're just gonna let them consolidate further into a single monopoly for the lols. **** your money!

  • Kengdean1964
    Kenneth (@Kengdean1964) reported

    @GarnetBees @CTVNews Check out Public Mobile. It uses the Telus network but very cheap. So inexpensive you won’t trust their offers at first, but it’s real! I’m now paying $16 per month for the same package Bell charged me $75 for! Two years now, no complaints!!