Telus Outage Report in Duncan, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Telus
Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Shawnigan Lake |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lori King
(@1loriking) reported
@ElkeBabiuk @MgS_2011 @suepeac Of course, moderation also key in all things, saw 1 study was based on 6 joints a day, as a teen that would be out of reach unless wealthy, might have a few on weekend but even chronics i knew never smoked that much. I'll look deeper at the study telus health using.
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Dayna Goad
(@NoComingBack) reported
@TELUS @TELUSsupport used to have the best customer service and now it has gone to complete **** and makes me want to switch providers.
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Lori King
(@1loriking) reported
@ElkeBabiuk @MgS_2011 @suepeac The dr they're pushing runs app for medication switching so likely linked to pharma, but suspect this more about legalization of **** and our poor kids trope appeal to parents to use app. I use to like telus, but this health data stuff is creeping me out big.
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Geico®️ Rodd
(@GoopyFS) reported
@Jess_Lynch Ahh I was gonna say cause we have the same issue sometimes with our Telus box.
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_|®$€¶H 🤪🇨🇦
(@JosephRLeduc) reported
@billthenoon @TELUS Can we get TELUS for free if we ask our MP to give your Corporation money? Damn crooks!
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Sam Ivey
(@BunnyEared) reported
@TELUS is there an issue with service in HRM? I keep losing bars and dropping calls in areas that never happened before. Restarted my phone, still happening....
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Mark Kafka
(@MarkKafka) reported
@bava_batra @TELUSsupport @TELUS I hate to tell you, but I am not! Have a Rogers account for my personal wireless, Bell for my internet and TV and Telus for my business wireless. Of all my service providers, this rep was the only one who took the time to call me. BTW, I initiated due to billing error
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Bava Batra 🇺🇸 🇬🇧 🇨🇦
(@bava_batra) reported
. @TELUSsupport just want to say 'thanks' for the continued SHITTY service...both the Home Internet & TV Service and the total inability to talk to Telus Support. IT IS SOOO FVCKING BAD !!! How does one 'work from home' when the Internet service is si intermittent? No TV! FuckYou
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Roberto Duar
(@duar_roberto) reported
@UltrackI @TELUS Any updates? The SP is needing some help.
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Truth Hurts
(@TruthHu95402952) reported
@Shawhelp My Telus phone and internet were working fine. I’ve had both services for the better part of a decade and only Shaw has let me down. This last outage was the longest, 24 hours. I’m now considering switching my TVs over to Telus after getting a $550 bill in error.