Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 02/12/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HaltonHlthcare Halton Healthcare (@HaltonHlthcare) reported

    If you are a Bell or Telus customer and are having trouble reaching Oakville Trafalgar Memorial Hospital or Milton District Hospital, please call our Georgetown line at 905-873-0111 and select 0 to reach our main switchboard.

  • KatieNEthan Katie Borek (@KatieNEthan) reported

    @buoyantbabe @TELUS I can't even imagine. I'm always extra nice to people who work in call centers for that exact reason. Its not tech supports fault that I had to wait so long. That's a Telus problem.

  • ScottWBradford Scott W. Bradford (@ScottWBradford) reported

    @Gaohmee Some context: my Shaw internet wasn’t working and they couldn’t fix it for over a week, and when they did send someone THEY couldn’t fix it AND damaged my property so I ended up just cancelling and switching to Telus that day.

  • HaltonHlthcare Halton Healthcare (@HaltonHlthcare) reported

    If you have a Bell or Telus customer and are having trouble reaching Oakville Trafalgar Memorial Hospital or Milton District Hospital, please call our Georgetown line at 905-873-0111 and select 0 to reach our main switchboard.

  • a_sandpile being (@a_sandpile) reported

    Hey @ShawInfo . Today, my internet stopped working (rep thinks internal house signal) but the earliest you can dispatch your tech is Nov 30! Are you kidding me? How do you expect me to do my work without internet? Time to switch to @TELUS

  • regstewart344 Reg Stewart (@regstewart344) reported

    @dakotaboybrian I switched from shaw internet to telus a year ago and never had a problem since.

  • kmw_carlisle Kristi Carlisle (@kmw_carlisle) reported

    @douglj @RogersHelps Totally down L3Z area too. This is exactly why I don’t have the same provider for mobile and internet. Tethering to my data package with Telus mobile. Hoping it comes back up soon - work from home and kiddo doing remote school...

  • OrliKessel Orli Kessel (@OrliKessel) reported

    @TELUSsupport - been trying to reach your support team but have been on hold for 31.34 minutes. Concerned I've been scammed and need to validate it was indeed Telus I gave my personal details to. Please help!

  • stephie_bianca Stephanie (@stephie_bianca) reported

    with Telus since 2009, was lied to by 3 reps this past week about my order. Said it was fine but this whole time it failed. Took my money thou. Now a rep is having issues canceling so we can try again. @TELUSsupport @TELUS , he is the first rep who told me the truth this week.

  • FaeryHelena Helena Richert (@FaeryHelena) reported

    @TELUSsupport I can log in fin and the app opens but the screen is blank I tried messaging support and got no answers it's not my account I log in my parents account to use the app I can log into CTV or crave with the Telus info only ur app is acting up since yesterday