Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (13%)
- TV (7%)
- E-mail (5%)
- Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 6 days ago |
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Duncan
|
Phone | 7 days ago |
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Duncan
|
Phone | 8 days ago |
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Duncan
|
Internet | 20 days ago |
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Duncan
|
Internet | 1 month ago |
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Duncan
|
Wi-fi | 2 months ago |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaWe’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British ColumbiaThe excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Dave Morse (@Langfordman) reported from North Cowichan, British ColumbiaSo I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bryce (@Brycer79) reported from North Cowichan, British ColumbiaMy Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Netkid (@netkid23) reported@TELUS logged in, on the move page and it is showing one phone number, then you click down and then a second, and then later on a third all for the exact same request. Web team needs to have a look! Feel free to DM me for screenshots. cheers!
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Lethal ***** (@LethaIVixen) reported@TELUS @TELUSsupport honestly probably transferring our internet to bell tomorrow, the Wi-Fi is bad with no signs of getting better. 8 ******* months of 300+ ping, and spikes of 2000+ called Telus and all I’m told is “oh it’s our bandwidth just reset” leaving Telus wifi tomorrow-
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TELUS Support (@TELUSsupport) reported@Sassazz This is a valid Telus Number. please note: our outbound sales team will never ask for your personal info or credit info over the phone. If you are not sure of the validity of the call in the future feel free to reach out to us here :)
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JACLYN LAROCHE (@Jclynlrch) reported@TELUSsupport Hi, unfortunately with no phone they cannot call- they only have a cell with a certain number of minutes. There was a Telus van out on their street this morning, and someone is moving out on their street. We think they’ve disconnected service at their house. Rocky vista gardens
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PJ Fulham (@peejful) reported@stilez Damn I pay 90 for the same with Telus lol.
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Lethal ***** (@LethaIVixen) reported@TELUS @TELUSsupport I’m done. I’m absolutely done. I call support and all I’m told is “our bandwidth is overwhelmed right now with the pandemic” I used to say nothing but good about Telus but enough is enough 300+ ping is my average and I spike at 2000 on bad days. And I can’t -
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Sunny (@Sunny_Mangat) reported@MapleBrownie @TELUS Don't talk to the robot on the end of the line. Find the CEO's email address and tell him how poor the customer experience is. A fish rots from the head down. @entwistled
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Dan (@Dan65354331) reportedThat said. Telus is still the best home services provider of the big two where I live. Their technical support (19 times out of 20 in a sample size of 20 years of calls) is second to none.
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Jaspreet Khaira (@JaspreetKhaira5) reported@Anmol78733033 @TELUS It is frustrating, What a customer service. Switch to some other provider.
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Jason Stettner (@Skycaptin5) reported from Calgary, AlbertaI find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.