Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/13/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • raskalryan RyanR (@raskalryan) reported

    @WhitecapsFC @bcplace @TELUS Your email never specified a limit. It sail ALL fans attending receive a scarf.

  • covenscribe Leodore Vitamor (@covenscribe) reported

    im gonna start bullying telus if i have to hear their anti-bullying tax write off on more time while im on hold trying to get them to fix their mistake

  • ThoughtsNations Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛 (@ThoughtsNations) reported

    5.45 HOURS on yet phone trying to get my services reconnected by @TELUSsupport @TELUS. Some moron put my payment on another account! That’s my problem how exactly!! One of the worst run businesses in Canada. 🪶😡🇨🇦

  • Benny74392603 Benny (@Benny74392603) reported

    Telus mobilty without warning lost service

  • timel3ss_t T (@timel3ss_t) reported

    Anyone who's with @TELUS is there a service outage in Brampton?

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

  • SEEDRlAN 𝒄𝒐𝒔𝒎𝒐. (@SEEDRlAN) reported

    @SilverIDW // it's windy here but not to the point of cutting things out, my dad is on a business trip so i called him, trying to fix it so that's when he decided to call telus, our provider.

  • MikeJef52847703 Mike Jeffries (@MikeJef52847703) reported

    @MarkMcGrathCFP @BoomerandEcho Agree. But only if the shares go up each month. But that's the issue, TELUS shares have been down for over a year! Selling shares would soon deplete them down to zero. BUT, the divi hasn't changed. Always: predictability of income > than of stock price.

  • notmyfarm Notmyfarm (@notmyfarm) reported

    @ThoughtsNations @TELUSsupport @TELUS Omg I hate Telus used them once never again they are garbage

  • LiveWire_DK Darren Krause (@LiveWire_DK) reported

    Is Telus mobile service down for anyone else? #yyc