Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/31/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ExeMalcolm malcolm (@ExeMalcolm) reported

    @TELUSsupport I did get help yesterday, it just looks like the line was cut off errantly. Strike 1 Telus 😶 Thanks for reaching out.

  • tempestimony Sara T e m p e s t 🇨🇦 (@tempestimony) reported

    TruDaddy. My Telus fibre network skips + misses letters.

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported

    Wow impeccable Telus customer service. Within 2 hours of deciding to upgrade my phone to a pixel 7 I now have it in hand!

  • madphresh madeleine (@madphresh) reported

    Why is it that every major company (Sephora, Telus, etc) that I have to interact with have the WORST customer service ever since the pandemic

  • mario192570 1 289-668-8986 (@mario192570) reported

    @TELUSsupport @Noureen2312 Is telus virtual support to chat with an agent closed

  • MGnb6890 Sascha Nìels Marcoux (@MGnb6890) reported

    No cell phone contracts needed after the black star is active…wifi for all…telecoms must be freaking ******** out…who needs telus @elonmusk unlocked the pyramid code…

  • VeryScott Scott Troudt (@VeryScott) reported

    @paaulpaarker It’s crazy to me how difficult the Canadian carriers have made it to get an eSIM. TELUS still charges $10 for one! Freedom Mobile, possibly the worst carrier in the country, at least allows you to sign in and generate one through the account interface.

  • yeeneejo nejo🇩🇿 (@yeeneejo) reported

    Telus is Canada must think I’m stupid $150 for internet and $80 for TV Hahahaha get ******.. bunch of ******* idiots #telus

  • Th1nk5low Think Slow (@Th1nk5low) reported

    @ValueNotDeadYet They missed Public Mobile. $40 for 15GB. Runs on Telus Network. Referral code: L29936 for a $10 credit.

  • Notascam4 Makeshiftgear (@Notascam4) reported

    @thekale2 telus is also awful dw :)