Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
Wi-fi | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The REAL⚡MrRocknRoll⚡🇨🇦 (Rock Star)
(@mrrocknroll) reported
@TELUSsupport I'm trying to file a service request for repair thru Telus device care, but there is no option for the issue I'm having.
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wouldntyouliketoknow
(@nobsfromme) reported
@the_transit_guy @telus spent 40 mins on int’l long distance to cancel son’s account (in my name as he was a minor when we got it 7 yrs ago). Was on their support channel that it could not be done via email and son told him same by phone. They finally answer and say it had already been cancelled.
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Anisha
(@Anishaagupta86) reported
@TELUS @TELUSsupport wasted 3 hours AGAIN waiting for customer representative to resolve a dispute and the call disconnects without getting to talk to anyone ! How to reach Telus #patheticcustomerservice
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Dr. Valerie Irvine #IStandWithUkraine 🇺🇦
(@_valeriei) reported
@GabrielBauman You think the Internet scaled on community? Last I checked Rogers, Shaw, TELUS, etc. are service providers…. Corp. who pay people salaries for the work they do.
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Lauri❤️
(@Lauri_Alvarez_2) reported
@loricreech @TELUS Same since yesterday night.. internet is not down down but it’s simply not ok and then all my videos keep buffering 🥲😒😒
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hockeynut
(@snowmanonfire) reported
@LifesShort614 @NDrules43 Yup me too I was with Rogers and my kids on Telus couldn’t get me ever then we had an emergency finally I went to bell no issues now.
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LINDA CORBETT
(@LINDACO85580932) reported
@bk_belton @dubsndoo ?? Why are you tweeting stupid?? He delivered papers as a kid. He worked for Telus in Corp collections, He was a journalist for the AB report and he had his own co before moving to Ottawa. Now share why you do not consider that work. My husband is indigenous and he likes him.
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TELUS Support
(@TELUSsupport) reported
@StrategicResrch When you turn off the automatic network selection, the device stays on the TELUS network. If another network is available you would then need to approve the changes via the push notification. Can you confirm that automatic network selection has been turned off?
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lefty70
(@golfingLH) reported
@habpipes @TELUS @SaskParty Trying getting to an RN practitioner perhaps they would issue a script for you?
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2 days **** free 😶🌫️
(@KatzyKor) reported
I swear to god @TELUS I'm about to start recording speedtests on film twice per day for the next 6 months and take you to court, there's no excuse for your service and it is physically preventing me from working, let alone do basic internet browsing. @TELUSsupport