Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 11/25/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaDuncan TV
CanadaShawnigan Lake Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • character2001 blank (@character2001) reported

    once I got a phone call and I thought it was him but no it was stupid Telus with their ads like f u

  • Movietrailer Darcy (@Movietrailer) reported

    Think I’ll call Telus tomorrow and cancel my cable. I don’t think anyone really uses it. We have enough streaming services to last us forever. I only keep it now for Oilers games but sports net now isn’t bad at $15 just for the months I’d use it.

  • mavevatron ★De'Maven Tay of the Dark Moon (UDyE-X9)®★ (@mavevatron) reported

    The PS4 connected to the Telus Network just went offline.

  • cooleen1977 Colleen Gray (@cooleen1977) reported

    @SPhillipsAB @TELUS @telusmobility Switched our daughter from TELUS to Shaw, to give it a test. $25/month with Shaw (have to have internet with them to get that) with unlimited data. Daughter is the YouTube queen and no complaints or problems so far. Once our device balances are paid off, we will all go to Shaw

  • SkipIsChris Chris Sturwold (he/him/drummer) (@SkipIsChris) reported

    @SPhillipsAB @TELUS @telusmobility I hate them all. I use Freedom, but that won't work well for you for traveling to/from home to/from Edmonton. My wife is on Rogers and she doesn't curse them. Bell will offer you the same ****** customer service. Who else is there for full provincial coverage? Lol

  • Apea123 Ashley P (@Apea123) reported

    @TELUSsupport @TELUS It's a bit ridiculous that i send dm's, request phone calls, wait on hold and after 3 days STILL NOTHING. Ready to cancel all together.

  • Steven_Murray Steve Murray (@Steven_Murray) reported

    @TELUS I am waiting for a call from tech support but it goes right to voicemail. How can I get through to a HUMAN rather playing phone tag?

  • beststeveyet Steve (@beststeveyet) reported

    @juststacey_ When I worked at Telus I was bad for that every chance I got, really hurt the ole paycheques

  • JackieJanes8 Jik (@JackieJanes8) reported

    @SPhillipsAB @TELUS @telusmobility I'm on Virgin and have never had a problem. Good luck!

  • Musicopia Karen (@Musicopia) reported

    @SPhillipsAB @TELUS @telusmobility I’ve loved the service from Virgin. I’ve been with most of the others - except for Freedom - Virgin Canada has treated me better than all of them combined!!