Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/20/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SANDRAH48633161 SandraHamilton (@SANDRAH48633161) reported

    Is there something I am not doing right? I was accepted as a Search Engine Evaluator (English) with Telus, but I work through UHRS, which seems to be the reason why the pay is **** according to what I've read here. And my demands were very low because I'm mexican

  • GreenMossOnTree Jay Green (@GreenMossOnTree) reported

    @DianeEllison @TomPark1n It starts with private clinics offering upgrades. Then they offer a subscription service like Telus offers etc. Until the health care worker shortage is dealt with private clinics should be curtailed.

  • AlodarSylmor High Warlord Alodar (@AlodarSylmor) reported

    @provincesports Wonder if they'll be as slow and often disconnected as my @TELUS internet was.

  • crazie_ates Crazie_Ates (@crazie_ates) reported

    @Falloutt @TELUS I saw thordansmash's channel try an open private server a few weeks back, and even got in a game, but it was terrible all around in terms of organization. Surely just the organization, verification, and moderation are the toughest, but I can't imagine it's that hard for some.

  • Aelicorn 🐝 Vivi 💜 (@Aelicorn) reported

    Telus has been slow all day

  • Okori56 Louise Pagé (@Okori56) reported

    @TELUSsupport the new Telus+ tv is terrible...the WORST. Takes forever to load, glitchy, slow, awful!!!!!!!!! Bring back optiktv

  • AmyGraham99 Amy Graham (@AmyGraham99) reported

    Hey do you get your @TELUS bills online? If you need a pdf copy of a bill from over 18 months ago, @TELUS charges you $15 per bill? So if you want to download 12 bills for the previous year past cutoff, they’ll charge you $180. No notice ever given to the customer🤔 @CRTCeng

  • DrTWB tom (@DrTWB) reported

    @MarksGonePublic Switch to Telus it’s no problem

  • HiltonDonna Donna Hilton (@HiltonDonna) reported

    @TELUS Wi-Fi down for 3 days in January leading to a ridiculous bill as we had to rely on LTE. Any chance of a refund? for the overages?

  • Litt1e_Eiffel Not you again (@Litt1e_Eiffel) reported

    @JFCnotagain I have heard second hand from people in the Victoria area on Reddit who've been having intermittent problems with Telus for the last two or three weeks.