Telus Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Phone | ||
| Internet | ||
| Phone | ||
| TV |
Community Discussion
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Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The BLS Specialist
(@BLS_Specialist) reported
@NEWS1130 He’s putting a cop a nurse and a Telus exec on a board with no paramedic experience and increasing firefighter training. How does this help ?
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OfftheGrid
(@fishingwicked) reported
@TELUS They have no room on their network in Northern BC and don't care. #oversold #crooks @TELUS
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David Kuhn
(@nice_old_man) reported
@LinnieL7 @JustinTrudeau @TELUS Most likely - cos it still doesn't work as it should !!
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The Incredible Chris Moore🇨🇦
(@kinburnsheep) reported
@BearingerLloyd @TELUS Not an issue I have, maybe regional
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pixxeell 😈🪐
(@LinnieL7) reported
@JustinTrudeau We get "tests" alerts on our cell phones. Why isn't @TELUS implementing this emergency service that they like to keep "testing"?
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Collin Greene
(@gambitdude) reported
@GordWhitehead49 We left telus 15 years ago for that very reason and we have never came back.
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Daniel
(@Ezdee72) reported
@TeeTeeBossay @TELUS My signal has been awful today as well. No LTE and 4G is very weak. I've restarted a dozen times and followed the usual steps to from your Telus troubleshooting page and nothing. Is there some wrong on your end today?
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Craig C Price
(@CraigPrice31) reported
@danisu87 Been there - told Shaw if they arrived before Telus they got the contract - had my Shaw service within 12 hours
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Lloyd Bearinger
(@BearingerLloyd) reported
Any rural Ontarian's with @TELUS???? Getting fed up with this 15 minutes talking then getting dropped and absolutely **** service 😒 Bought a new phone and it's gotten even worse..way pay way to much for this garbage service
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Mohamed
(@Mohamed66705439) reported
@Navin_K_Arora @TELUS Hi Navin. Koodo doesn’t stand or support it’s customers. I ordered an iphone 12 with Koodo but 3 weeks later, am still without a phone. UPS lost the package but blames penguin pickup. Koodo has refused to help me. Is this how koodo treats its customers??