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Telus outages and service status in Duncan, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Duncan, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman
    Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Brycer79
    Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde
    Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LorneTeachout
    Lorne Teachout (@LorneTeachout) reported

    @YakkStack Sorry, it finally worked after about 10 minutes. Might just be another Telus glitch in internet service.

  • morpheddreams
    M♡RPHAƏ 🪼 (@morpheddreams) reported

    TELUS WTFFFF FIX YOUR DAMN INTERNET IM WATCHUNG DOPE SHOW.

  • HoggHead2375
    HoggHead (@HoggHead2375) reported

    @TELUS I have no idea how you guys still function as a business. Most unorganized company of the last decade for sure. You deserve to go bankrupt with your unorganized customer service. 8 hour wait times. Just to get passed around and around. #epicfail

  • Moosetastrophe
    Brenden Smith (@Moosetastrophe) reported

    @TELUS The problem with that, is I don't live there. I can't do anything even if you "help". I have to set my own up, today, and if the same thing happens, you'll know.

  • Patrick_ORourke
    Patrick O'Rourke (@Patrick_ORourke) reported

    I don’t know why I continue to give Koodo/Telus money when I consistently have 1 bar of service on my neighbourhood. I’m told that’s normal, though 🙄.

  • zenbenda
    Dave Zenbenda (@zenbenda) reported

    @DonnieandDhali @DonTaylor5 @DhaliwalSports If it's not on my already expensive telus tsn/sportsnet package I'm not paying for yet another service for CFL games. CFL needs to be careful with this...it's not like their the NHL here in Canada, or the NFL in the States.

  • ReasonAndRage
    B R R | Between Reason and Rage (@ReasonAndRage) reported

    Have been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.

  • phyrefoxx
    R I L E Y 🇨🇦 (@phyrefoxx) reported

    @wongkarwasian I use Public prepaid. Bought my phone outright. Telus network for $36 a month. Unlimited everything

  • BcMeggster
    Meggster 🇨🇦 (@BcMeggster) reported

    @VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.

  • beardincanada
    🇨🇦James🇨🇦 (@beardincanada) reported

    @jadelilyli @TELUS Yes they call all the time. Never leave a voicemail. As a service they offer they should know how to use it. So annoying. It’s starting to become harassment and I’m sure we all know that’s against the law. DO BETTER TELUS!!!