Telus Outage Report in Duncan, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near Duncan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Phone | |
| Duncan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
-
Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
-
Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Sense
(@muskyeet) reported
So @TELUS would still charge you a cancellation fee if they can’t deliver the service as per contract to a new address I’m moving to. Also, @TELUSsupport is supportive of me selling my kidney to pay them the cancellation fee. This is what Canada has become.
-
Name cannot be blank
(@ZarkMuckerbarn) reported
Telus/ADT home *security* does nothing. WHO is going to secure your ****? The police man?
-
MeowTek
(@meowtek) reported
@TELUSsupport the lost Google Drive situation seems to be a very common one for Telus email migrations. You really need to address this and provide a solution in your FAQs. This interferes with business operations.
-
boxcouch !
(@BOXCOUCH) reported
@TELUS That **** look like the battle pass. Hold up, that **** looks like the cube from Fortnite.
-
Wonky Slush Meadows
(@Sylviraraine) reported
One of my neighbours changed their wifi name to telus sucks *****
-
Νaisola ♔ 🌈
(@Naisolation) reported
@JaneMoneypenny @KTinnovate @Bell_Support In the end Bell technically rents their lines to Rogers and Telus because Bell is the only one who set down lines across Canada. In the end we just pay to all of them, you just have to decide the devil you choose for the next 2years.
-
Marco Navarro-Genie
(@MNavarroGenie) reported
Still Waiting @TELUS. Now for 20 mins just to get transferred to a third person that might help me. No one has come even once to ask if I want to wait any longer. It is much worse than phoning a federal government department.
-
TELUS Support
(@TELUSsupport) reported
@CoryCVC The issue is with Samsung, not TELUS. Reports have advised that updating your Android System WebView and Google Chrome application via the Google Play Store will resolve this issue.
-
Tom Bielecki 𐃏
(@tombielecki) reported
Trying to avoid monitoring service fees. Alarm Force and ADT got wrapped up into Telus. Rogers sells their own system. Nest Secure discontinued. Simplisafe seems to not work in Canada without services. Ring only works with Ring/Amazon products.
-
YYC
(@FlyYYC) reported
@Leaky0ne @TELUS Hi Ross-we just checked with IT and there are currently no issues that they are aware of. Can you let us know what you are having trouble with? Thanks.