Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 01/01/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • djtem DJT (@djtem) reported

    @TELUSsupport Reboot was successful, thank you. Now if I could fix the 502 Bad Gateway message on my tablet when I try to access my Telus account on my Samsung tablet, I would be happy. (no problem with my iMac)

  • robindanilo2218 Robin Danilo (@robindanilo2218) reported

    @TELUSsupport Telus is so complicated when I called him on january 24, 2022 to ask him to cancel my plan, because I would not be in canada for a very long time, and without instructions they kept charging my account and I never used their services again.

  • walid_a_hamed Walid Hamed (@walid_a_hamed) reported

    @TELUS be careful for TELUS scams- sending agents with offers and then change them without telling. Costumer support admitting Bell is better Value..! Do not trust TELUS

  • urbanelevations CaptRayRay (@urbanelevations) reported

    @MyRainbowNinja @TELUSsupport @MyWhiteNinja_ Telus is surprisingly good for support tbh. Thank the RainbowNinjaDictator I’m not with Rogers

  • Moe456 Maureen🐔🍷🦂 (@Moe456) reported

    @anniegirl1138 @TELUSHealth I called and got my son an appointment at our pharmacy. I seemed to have more information than they did *(typical with UCP) but I got one. I never use Telus for anything.

  • letsgetitbetter MOT - momOfthree🟥 (@letsgetitbetter) reported

    @Victoria59L @teririch Toronto closed wading pools as need cell phones during emergencies when Rogers was out, but they use Telus. Why do I assume it’s this level competency? Experience sucks so much of the time.

  • DavidHartwick_ David Hartwick (@DavidHartwick_) reported

    Went to #Hamilton at the Jubilee last night. Surprised there is still no wifi there and lots of people seemed to have data issues producing their tickets and was a definite @TELUS dead spot for me. Had to go into the main lobby to load tickets so keep in mind if going. #yyc

  • iamstomp Tom (@iamstomp) reported

    @Kyra_IX @Telus cellular service will magically hold a call in Maskwacis on July 25th as well. July 26th, we’ll be back to dropped call central 🙄

  • ireland_89 CJ Ireland (@ireland_89) reported

    @TELUS @BellMediaPR maybe it’s time to have a chat with @SaskTel and find out how I can have near perfect service from the border to Saskatoon, but I have no service in most parts of central Alberta. I swear service gets worse every year.

  • CorgiHell Vermithrax (pejorative) (@CorgiHell) reported

    @Cazzy I pay $35 on Public Mobile (Telus) for better service than I got on Rogers at $75.