Telus

Telus Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Duncan, British Columbia 02/09/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Duncan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

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City Problem Type Report Time
CanadaDuncan Wi-fi
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone

Community Discussion

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Telus Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rynnien 🤡 RYNN 🤡 (@rynnien) reported

    there's no reason my internet should crash 10+ times a day. i consistently have 500+ ping on every server i connect to. it's ******* ridiculous @TELUS fix ur ****

  • barryabbott316 Barry Abbott (@barryabbott316) reported

    @LanceStorm @TELUS Terrible service

  • emilykirsten04 Em 🧡🧡 (@emilykirsten04) reported

    Debating switching from Bell to Telus cause I’ve had horrible service on my iPhone. Could it because it’s an iPhone?? Should I just consider switching phones

  • _Mark_83 Mark (@_Mark_83) reported

    @LanceStorm @TELUS Why don’t you just use something like @NordVPN and have the full non US/Canada network experience?

  • JL_Laurie Jennifer Laurie (she/they) (@JL_Laurie) reported

    @GWHatt @TELUS No issue now but initially @TELUS was blocking texts re vaccinations from health units as spam but they let this crap through - makes no sense

  • KiRA_PNW Telefragged by Urianger (@KiRA_PNW) reported

    And this is after landowners swapped to Telus less than 2 weeks ago, so even brand new customers can't get service from them

  • jnarai Token Canadian 🤟 (@jnarai) reported

    @koodo @TELUSsupport @TELUS Line still live, she hasn't muted nor placed me on hold, she's been silent for approx 2m now. Agent name: #Florentina. She has yet to place me on hold, nor do anything to assist. She's typing to peers on her chat team atm, trying to figure out how to not help me.

  • exzim LMH (@exzim) reported

    @TheRealElaschuk @PaulCha94025901 @TELUSsupport I have been having Telus issues for 4 days

  • RealCableGuy1 🦘Cable Guy🦘 (@RealCableGuy1) reported

    @LanceStorm @TELUS That is just bad customer service and it is always better to save an existing customer than to try to find a new one.

  • LauraYLWtrans Rebecca 🏳️‍⚧️🏳️‍🌈 (@LauraYLWtrans) reported

    @TELUSsupport So I open an account last year. I set up Internet Home and Telephone services. And yet somehow my email service is under a different Telus account! Not sure how that works ! Then we have to basically give a blood sample for authorization and security purposes...