Telus

Telus Outage Report in North Cowichan, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Cowichan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Cowichan, British Columbia 01/25/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near North Cowichan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Phone
CanadaDuncan Phone
CanadaDuncan Internet

Community Discussion

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Telus Issues Reports Near North Cowichan, British Columbia

Latest outage, problems and issue reports in North Cowichan and nearby locations:

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • haggis312 George Paterson (@haggis312) reported

    @Bell I have had one of your staff hang up on me and now been on Hold with another for 30mins. What is going on with the customer service here? Just wondering if I should go back to @TELUS now.

  • Pizza711 Matt (@Pizza711) reported

    Shoutout to @TELUS customer service. Always hate having to call anywhere but I actually don’t mind calling them because it’s always quick and super helpful. Love the service.

  • JasonPeattie Jason Peattie (@JasonPeattie) reported

    @LeftCoastLeafs I am having the same issue. Just tweeted at telus

  • ladymysticriver Wanda P-A (@ladymysticriver) reported

    Really @TELUS?? Door to door harassing me at my home on a holiday Monday, during an ongoing pandemic? And then when I tell the guy, through the screen door I'm not interested in changing my current cell provider, I get a snarky rude response? Way to not EVER get my business

  • bree_foxx Bree Foxx 🦊 (@bree_foxx) reported

    Second time getting someone to fix my internet and he did it in less than an hour. @TELUS if you trained your people correctly I wouldn’t have had a bad 5 1/2 hour install the first time. Thank god for this second guy.

  • DKomarniski Del Komarniski (@DKomarniski) reported

    @TELUS just so you know... your internet service is really really really bad. Did I emphasize how bad? I got many flights of stairs in the past few days unplugging power cords and then plugging them back in. We’d be a healthier nation of everyone relied on you for cable service.

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @lswong @TELUSsupport Yes. They're lazy and don't want to spend the whole loonie it costs to mail. They've downloaded the responsibility to you but haven't cut prices or produced greater service. Right @telus? #Seniors are the most impacted. Telus doesn't care. They have cute animal ads instead.

  • DomaLady LooksLike (@DomaLady) reported

    @stevenchase @globeandmail My question stands why is Canada providing financial support for research institutes that support Beijing's positions? Esp. when Telus has yet to remove its (huawei) equipment, which has now been installed on some 80 towers and sites in the national capital region.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M Telus is also a much younger company (created from AGT, Edmonton Tel and BC Tel) and with one CEO (forget which) decided to become more customer friendly. (which is why they adopted the Clearnet ad campaign with animals when they bought Clearnet).

  • SherryElls Sherry Ells (@SherryElls) reported

    @rfs7 Awww thank you Roberta. It never fails. I get the cable included in my rent so I can’t phone Telus. I have to get my landlord to deal with it. Today I managed to get it working again.