Telus Outage Report in North Cowichan, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in North Cowichan, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near North Cowichan, British Columbia
The most recent Telus outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
TV | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Duncan |
Phone | |
| Ladysmith |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near North Cowichan, British Columbia
Latest outage, problems and issue reports in North Cowichan and nearby locations:
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Brandan
(@brandanCiccone) reported
from
Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Bryce
(@Brycer79) reported
from
North Cowichan, British Columbia
My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Dave Morse
(@Langfordman) reported
from
North Cowichan, British Columbia
So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Risser
(@dilltrain) reported
@TELUS you’re home internet service is the worst I’ve ever experienced. Switching providers tomorrow
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Brent M
(@brentbythelake) reported
Anybody else experiencing issues with Telus Mobility Service? Cannot make calls; no data. @TELUSsupport @TELUS Central Alberta
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Terri Youwish
(@luvsmyvdub) reported
Oh, @TELUS. It’s disheartening that a customer’s loyalty (20 yrs) to you is worth only an extra 4 GB a month for a total of 10 GB for a $65 plan. I sometimes get switched to LTE in my own home w/your Wi-Fi. Please do better. I should at least get 20 GB ya cheapskates😒
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pain
(@vodkaIime) reported
they dont tell you that when you bundle your home & phone services with telus you're actually agreeing to spend about ⅓ of your life on hold with technical support
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William
(@Lance_A_Lot_Sir) reported
@Fidomobile @Fidomobile Just received a $235.00 bill when you assured me all overages would be waived and I ‘didn’t have to do anything on my end.’ @TELUS directly emailed waiving ALL fees for us to end of year, never mind overages. Maybe you should do the same for not living up to ur word.
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ALadyTess
(@ALadyTess) reported
Is there yet ANOTHER @TELUS outage in #ab ? Service is basically non existent today. Who hit what ?
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Nauman Mithani
(@NMithani1) reported
@TELUSsupport DM’s sent two days ago. No reply. And we’ve still had to coordinate the different contractors. Today was their second failed attempt. We’re still without internet. No idea what happens next. No responsibility or help from #telus
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Musicbaum 💉💉
(@musicbaum) reported
It's time to cancel my late mother's landline with @TELUS I predict this is going to be unnecessarily difficult.
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Smile All the time
(@SmileAllthetim4) reported
@Hannah_Bananaz @diana_murphy613 greed here ...China friendly John Manley on Baord at Telus (and was on board of NT as Huawei stole its IP)...will be jumping up and down...he suggested RCMP should have let Meng "slip" through CDN Airport ..sinful
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Dhruvesh Patel
(@dhruvesh2104) reported
It is completely unacceptable where customer is unable to use his rights when needed. Had miserable experience with @RogersBiz and stop making false expectations. Hoping for a considerable attention to this matter from a highly respective company. @RogersHelps #bell #telus