Telus Outage in North Cowichan, British Columbia

My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

@PaulDoroshenko Problem was, when you calmed down you couldn’t just say, god I hate Telus, I’m always losing service!

one thing that pissed me off about #telus was the new customer signup fees. what a load of bs!!! #pcmobile no fees. frig telus #gouge

@Bell hello I was shocked to see what an upgrade to an IPhone 12 pro 256gb $165/month. I pay $200 a month for 2 iPhones 7s now. I’ve been a customer for over 10 years. I think it’s time I switch to Telus. Same phone same plan $120 a month. Not including a second line.

My internet is still down so I'm just gonna work on my 3D texturing and UV work for the rest of the night and call Telus again at 9am. I'm mad I couldn't actually do the 100 hours because my ISP dropped the ball, but it's okay tho, zen progress alone is still progress :)

@Bell_Support so you going to answer my question about my phone order on your dm or what? I'm a new customer so please don't make me regret switching from rogers to you guys instead of telus...

I’ve been looking at the TELUS plans as my contract is basically up. Looks like I’ll be paying more. Last time I renewed it went down but now it looks like the lowest plan is a flat $75. Add whatever phone I get and we’re all getting hosed on cell contract prices. 😑

@TELUS why does my free tv take 2 weeks longer because of a pandemic. I can go down the street and buy one right now without issue. It’s almost 8 weeks. On top of that trying to navigate trying to change my theme packs and premium service is brutal

@AinsleyCripps @YRP @CityNews Did it ring?? If he has it the police could ask for an emergency trace (used to work at TELUS).

Hell is trying to get someone at TELUS to send someone from repair to fix the hail-shattered service enclosure on the side of our house. Yeeted into the queue for a second time for ANOTHER hour-long wait. This is why I'm not a customer. @TELUSsupport

hour #2 waiting for support from @TELUS to PAY MY BILL. Site is down, routing through 2 support people who forwarded me, won't take my cc online when it was up, no live chat, no email, no call back. I'm losing it.