Telus Outage Report in North Cowichan, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in North Cowichan, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Cowichan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 11: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (24%)

3. 

   Wi-fi (9%)

4. 

   TV (8%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Live Outage Map Near North Cowichan, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Ladysmith.

City	Problem Type	Report Time
Duncan	Internet	one month ago
Ladysmith	Phone	one month ago
Ladysmith	Phone	one month ago
Duncan	Phone	one month ago
Duncan	Phone	2 months ago
Duncan	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Cowichan, British Columbia

Latest outage, problems and issue reports in North Cowichan and nearby locations:

• Dave Morse (@Langfordman) reported 5 minutes ago from North Cowichan, British Columbia

  So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

• Bryce (@Brycer79) reported 40 minutes ago from North Cowichan, British Columbia

  My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

• Karina Halle (on hiatus) (@MetalBlonde) reported 45 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• anthroguymn (@anthroguymn) reported a minute ago

  Rogers, Telus and Bell Oh ****!

• Darlene Gibson (@DarleneKGibson) reported 6 minutes ago

  @TELUSsupport I have spent 5.5 hours today getting the run around from Telus because of a “known system issue”

• Alex Clark (@AlexTheGreatish) reported 7 minutes ago

  @nicklmg @SnazzyQ Wow that's terrible, must be Shaw. I have 1Gb/s symmetrical for $80/mo w/ zero downtime. Ty Telus

• Ken Hemmerling (@KenHemmerling) reported 8 minutes ago

  Dear @TELUS, today construction equipment damaged power, Telus, and Shaw cables in the Malmo Plains neighbourhood in south Edmonton. I called Telus and have an appointment to fix the service to my house in 3 days time.

• Darlene Gibson (@DarleneKGibson) reported 8 minutes ago

  @TELUSsupport After 7 hours 6 (at least) different Telus staff, telling the Best Buy employee they would call me and didn’t me going back to Best Buy 3 times and being told it was best buy’s fault (it wasn’t) it was resolved - worst customer service experience ever

• Born Again Liberal (@BornAgainLefty) reported 16 minutes ago

  @ShastaMorgen @bowmancanada PS. We are in the country so are limited in our internet. It was Telus or Xplornet for a few years (both slow & unreliable) but now we have Starlink (Elon Musk's company). We signed up as beta-testers. It was a little glitchy early-on but is now 100x better than Telus ever was.

• Trina (@chezlamere) reported 17 minutes ago

  @bowmancanada I would NEVER combine cell & TV. I've been with Rogers for cell for 15yrs+ and Shaw for Internet TV forever. A streaming box & service. Telus sucks... Call centers are NOT in Canada language barriers (I know many that are stuck with it). & I've had to get tech services for them

• Synthetic Animals (@moodyangela) reported 18 minutes ago

  @GWPattie @SkipIsChris If you have their internet your connection is probably going to suck afterwards My landlord, my mom, and my sister always had issues when their telus upgraded to fibre In two different cities Not sure if on purpose to push for package upgrading

• Ty Pat (@typat686) reported 19 minutes ago

  @Jakesnotfunny @EdmontonOilers @Enterprise hearing telus not working, shaw is good.

• Crypto Penguins (@NFT_Penguins) reported 19 minutes ago

  @NetMetropolis idk. im with telus and it looks like their service is fine on the map. dunno what going on