Telus

Telus Outage Report in Holden, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Holden, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Holden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Holden, Alberta 12/20/2025 18:20

December 20: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RayeBrian Brian Del Raye (@RayeBrian) reported

    @TELUSsupport 6:30 on a Friday night and there is no customer service to fix a Telus problem??? Chat not available and your 310-1212 number says it’s out of service? Sounds about right.

  • IcemanYVR ☕️🍷Last Name, First Name 🚴🏼‍♂️⛳️ (@IcemanYVR) reported

    @chrisonhismac @TELUS @TELUSsupport The only problem with this is whomever you switch to will be doing the exact same thing.

  • NathenDougdeen Nathen dougdern (@NathenDougdeen) reported

    @TELUS your service sucks!especially the 5G on the 13 pro max😭and yall wanna charge us 1.5% more smh

  • bcb490 Bev Bursey (@bcb490) reported from Massey Drive, Newfoundland and Labrador

    @yvonneparsley I would be calling Telus on him and my neighbors to cancel their service. His aggressiveness is totally unwarranted anywhere. I know he has a job to do and a living to make but not need to harass you

  • BillRob06744883 Clearly Tired of The UCP🇨🇦☮️ (@BillRob06744883) reported

    @WackyGaru @TELUS Well I’m already paying more for there service so I’m moving on.

  • ksavvy31 Karen (@ksavvy31) reported

    Am I reading this @TELUS email correctly. They are now charging 1.5% if you pay by pre-auth credit card. so for me that will be about $3.25/mth on top of all my services That are already outrageous. Um, what a ****** business plan. Def. Not pro customer service!! #telus #nope

  • bhanu003 BHANU PRAKASH S (@bhanu003) reported

    @TELUS - When most small businesses are able to absorb the cost of credit card fee, you being such a top company in Canada are shamelessly passing it on to your customers. I regret switching to @TELUS big time. Never going to renew my contract with you.

  • sharon_604 Sharon Hunt (@sharon_604) reported

    @TELUS @TELUSsupport as a 30 year customer was hoping you would be smarter than to start charging for credit card. I will now start paying by cheque which will increase your processing cost far above what you pay in credit card fees which allow you efficient receipt of funds.

  • Hazzard_66 Hazzard (@Hazzard_66) reported

    Telus you’re a crock of **** for charging customers a fee for pre-authorization with credit. @TELUS

  • MR_RICKETSON Chris Ricketson (@MR_RICKETSON) reported

    Anyone else find @TELUS 5G network sucks!? #orisitjustme #5G