Telus Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
FredJ
(@fredjmal) reported
@TELUSsupport @KeirstenMendez Hey telus. I have done this a gazillion times. There are no techs available for Tech Support. Post their phone numbers here, don't take us through a wild goose chase.
-
The Green Revolution Podcast w/Micah Dewey
(@GreenRevoPod) reported
@TELUS How about y’all just get out there and start building? I’d love to switch to Telus internet to go with my phone plan but we all know that this govt won’t do anything unless it makes them look good. Expand internet service. Reduce total cost. Win for you. Win for us.
-
🍁Faye Hansen 🍃
(@Fansen) reported
@TELUSsupport Oh yes... and computer, and cleaning the history, cache, flushing DNS and everything else I could find. Stranger is that I can get everything on my phone, iPad and Windows 7, just not on my brand new Windows 10 device on telus. The Win10 device doesn’t have a problem on Shaw.
-
CircularLogic
(@CircularLogic89) reported
@Scruffy_lookin @RogersHelps @telusmobility Since it's pay as you go, there isn't anything to cancel. If she wants to keep her number, you'll have to get Telus to port it out from Rogers
-
Jamie Doege
(@JamieD81) reported
@TELUS Ya'll going to step ******** up and start updating Huawei phones like you do welfare midrange Samsung phones? Been a year and I've had like 4 updates last one being Oct 1st security patch... I'll pay my bill when you take my security seriously like you do Samsung users.
-
Raye
(@Raye_E) reported
@TELUS ok youVe worn me down I will go away & get a ne provider
-
scum sampler
(@Apesmckraken) reported
@TELUS Our @TELUS “high” speed internet is frustratingly bad. Looking to make a change
-
bee
(@Idsdontlogic) reported
@ShawInfo internet maintenance is messing up bad. Third time they’ve done maintenance and my system won’t come back online. Thinking about switching to @TELUS
-
Andrew
(@edmmacleod) reported
Hi, it's TELUS again. We wanted to ask one more time if you have been having issues with your Wi-Fi connection in your home? Please confirm with YES or NO @TELUSsupport is this legit?
-
Smith🙉🙊🕵
(@Smith781227) reported
PANEL, BUILT IN CAMERA, GLASS BREAKER) .... FREE SMART DOOR LOCK .... FREE VIDEO WIFI DOOR BELL .... ALL DOOR/WINDOW SENSOR, MOTION DETECTOR INCLUDED …… FREE PROFESSIONAL INSTALLATION SPECIAL DISCOUNT FOR KODOO/ TELUS MOBILITY CUSTOMER