Telus Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, Waterloo and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Waterloo |
Phone | |
| Waterloo |
||
| New Hamburg |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-François Mezei
(@jfmezei) reported
@RobinShaban @VivicResearch Rogers Bell and Telus lost the subway contract to BAI who got contract to deploy antennas/service in Toronto subway. So in response they decided to not play ball with BAI, and only Freedom did. When Freedom goes Rogers, odds are Rogers will pull plug on coverage in subway.
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james
(@james82603504) reported
@AskPlayStation 2nd ps5 sleep mode issue. When I got my ps5 I noticed that my cable tv was skipping and freezing. Coincidence? No. I even switched from Shaw to Telus (cable provider Canada)not having connected the two yet. Day one the same problem. Continued->
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Shae
(@ItzBahh) reported
@OUTL4Wofficial Yeah Shaw is terrible I switched to Telus 1gb up and down never going back to Shaw haha
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marc mcpherson
(@marcmcpherson) reported
@robdwoods You know what…I’ll trade the occasional phone call for having no ability to text and zero social presence. But **** Telus telemarketers still.
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#JOHN
(@IamJustJohn1) reported
@Larrytheburg @BruceMcCurdy @IAmByks Telus Satellite just sucks guess Oilers tv it is
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Happy Mann
(@Happy_Mann) reported
@TELUS I have 5 business accounts and dealing with customer service out of country
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pepesilvia
(@pepesil20310597) reported
@TELUS your service people were 2.5 hours late to set up my home service. Weren’t even able to set it up because the fibre line you ran was faulty… great company
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Stephanie Post
(@stephaniepost) reported
@TELUS so much for customer loyalty. Apparently being a customer for over 15 years does means jacking a monthly cost $84 per month for the SAME service. Time to see how much better your competition is…
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H
(@jeffswhiskey) reported
@TELUS I AM TRYING TO WATCH CATS IF YOU COULD PLEASE GET YOUR **** TOGETHER SO MY ******* INTERNET DOESNT DROP IN AND OUT CONSTANTLY AND I LOSE MY ******* PLACE I DO NOT WANT TO START THIS **** OVER
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Call me Sully
(@paul__sullivan) reported
@CCTS_CPRST For the second time in a month, @telus has dropped service for a significant portion of its subscriber base, this time for ~11 hours for much of southern & central AB. No acknowledgement, no explanation, no accountability. Where is the oversight?