Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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seb hanlon 😷
(@hanlsp) reported
Dear @TELUS Please let your outsourced marketing call centre know that they can stop calling me with offers for to save on mobility service. The last time I engaged in good faith, the call dropped halfway through, which hardly inspires confidence in your telecom offering.
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TradeTheTrader
(@TradeTraders) reported
@BNNBloomberg @BullishBearz @paulbagnellBNN WTF is Telus International? I don't follow Canada...
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Melnbuck
(@MelnbuckTTV) reported
Just had @TELUS working on the internet so I souldn't have any more internet issues gonna be streaming sum here soon
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Aaron Gartner
(@AaronGartner13) reported
@TELUSsupport Yeah so I can limit the amount of people that can contact me when it’s necessary? How about you just fix the problem or how about get better security . And to be fair, it’s not only Telus, it’s all phone companies, you just happened to be the one that’s screwed me the most...
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Jordan Steele
(@jordan26steele) reported
@35Ayres @Rogers Having worked for Telus, Rogers and Bell, I can assure you I have never seen so many broken promises, customer service and billing issues go unresolved than what I’ve seen with Rogers. They’ve always been that way. @TELUS is by far superior.
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Whinn doe, hard of thinking
(@antigravalope) reported
@MalagorAuramag Aye, but how did I work six years in the trades world, and never hear it once? Even from safety and medical personnel? Is it perhaps an administration in the united states? I worked large scale jobs, including telus sky, and the YYC international airport expansion
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Nneka
(@dutchessnini) reported
@9mobilengCare Telus and Bell are the only two network is see the 9mobile sim is picking up . I have tried to make or receive calls using both but no success
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David Hicks
(@ALL_CAPS) reported
@Silver_hand @ryanwright Just remember: Bell/Rogers/Telus will probably cry to their CRTC daddy and try to regulate Starlink into the ground despite having decades to get their **** together and stop under servicing rural/northern Canada.
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gamer4life acehardy on xbox ps4
(@sggall12) reported
@Skycaptin5 @TELUS I like Telus but then I have 1gig service and a good price
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Michael Reuvers
(@DaxisMike) reported
@MelodramaBabs @Shawhelp @2ofpane I am in the NW and on Telus. Everything is tikkity boo. Does that help?