Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dustin Graham
(@itsdustingraham) reported
@TELUS why is it that I’m getting a call every other day from a rep trying to convince me to change plans? I’ve told people multiple times to stop calling as we’ll be changing phones later this year. Long time customer here but if this keeps up we may leave.
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outdoorvoice 👩💻
(@outdoorvoice1) reported
@Xfinity @turningaphrase @comcastcares Then why can I not have a 45 minute Zoom ? It drops every single time! its a running joke amongst my colleagues! I used Telus for 2 months zero issues!
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Brad Galloway
(@bjgalloway1717) reported
Garbage broadcast. @TELUS is the worst.
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y - lindsay
(@LeafsLindsay) reported
I swear there’s nothing that makes me more mad then when your data sucks and IM DOWNTOWN. I mean I can understand if I’m in small town Ontario but I’m literally downtown, and you would think I was in Goderich. Get it together Telus….
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Scotty
(@mrscotty5) reported
@TELUSsupport Well finally got a call from you, Someone from Telus called me demanding personal information. Then when I refused to provided that (which I don’t do to people who call me, scams and all) Then she transferred me to someone who can help. (Why did she call??). Then call lost 👍
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ExcelXFN
(@ExcelXFN) reported
No wifi for 4 days ggz. **** telus
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Dylan
(@DillyD403) reported
@JamesJohnsonYYC Me and my wife moved to suburbs and our new house didn’t have an underground Shaw line. Their idea to fix it was to put in an above ground line that people could drive over. We switched to Telus and it’s been amazing.
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♦Mr♠MdotE♦ YT
(@Mr_MdotE) reported
is anyone else having Telus moblie network issue in Durham region?
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James Johnson 🔥
(@JamesJohnsonYYC) reported
Question for my Calgary homies: Internet/Wifi has been down for two days now, keep having problems with Shaw and their service. Outages three times in the past 6 months. Thinking of switching over to Telus. Anyone have Telus internet? How is it? How was the service?
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Brandon Potter
(@TheFloofyPoofy) reported
I hate you @TELUS. Your garbage internet service via the smart hub made me miss the flighting for the Master Chief Collection Season 7!