Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Alabaster
(@RobertAlabaster) reported
@arichardson_phi I'm on Shaw. They are also terrible. But I dislike Telus even more because they keep digging holes in my front yard.
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Lunar Vibes
(@TheLunarVibes) reported
So now you all get to hear about it. And I'll be tagging Telus at the end of the thread so far. I was promised a call on Tuesday that didn't happen because back end people did not complete customer services request. I was redirected to a closed office by a second
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nick
(@holytendy) reported
@TELUS you guys are the worst company ever, your customer service is ****. You guys are the worst and I can’t wait to get rid of you guys, I’ll never recommend you guys to anyone ever you guys are so terrible it’s embarrassing
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martin_fff
(@martin_fff) reported
@TELUSsupport There's a red light "FAIL" light on the Telus ONT box and Now I can't call anyone, especially anyone at Telus Technical support.
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John MD
(@John1MD) reported
@TELUS @DrJenGunter The message TELUS is actually trying to sneak through is..."have you already sought medical help? Well, sign on to our Babylon system for a convenient 'seal of approval'. It won't add to your care, but it will allow us to steal from your healthcare tax dollars".
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Jason Gidosh
(@jason_gidosh) reported
@calgaryherald @TELUS Too bad they can’t achieve this
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Alan Richardson
(@arichardson_phi) reported
Anyone else in Vancouver having Telus internet issues? No devices connecting here. 😱
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Jon Campbell
(@JonCampbell57) reported
@double_a_larsen @TELUS I wonder if that means we get faster signal
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TELUS Employee
(@TELUStechnician) reported
TELUS sucks, switch to Shaw
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Rhena
(@Rhena21326214) reported
If anyone else in Alberta is suffering from network issues, and you’re Telus. They’re doing network changes. What a bear. They want us to buy new phones for the new network. Mine is 2 years old. Much more, and I’ll be heading to Rogers. #worstproviderever