Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Vincenzo Heschelioni
(@VHeschel) reported
@kirsten__alyssa @TELUS Absolute the ******* worst
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✨statuspurgatory.com✨
(@purgatoryeve) reported
@frightbaby @TELUS Damn, I’m sorry
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beeks
(@beekswheeler) reported
Why do @TELUS staff call to talk about home internet service and then just rudely hang up instead of saying goodbye when you say no thank you? 🤔
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Bri
(@cyberqt) reported
@TELUSsupport @TELUS where do I send my bill for going on 3 hours of being on hold or on the phone with telus for the 4th month in a row to fix their mistake?
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Jennifer Kunkel
(@Jenniferkunkel) reported
@MusicMan1730 @TELUS @TELUSsupport I still cant believe they haven't repaired or at least told you what's causing the issues and approximately when they will have it back up. Time to initiate contact with parent company!!! Totally unacceptable way to treat customers!!!!
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Brandon
(@B_Canadian_Ape) reported
@kirsten__alyssa @TELUS Fun fact Bell and Telus run on the same network for most of western Canada. Currently Shaw is the most reliable however it’s about to be purchased and switched over to Rogers which is the worst company to ever exist.
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Ian Robertson
(@IanRVic) reported
@Shawhelp I spoke to my rep at Telus and the exact same request is done on the same phone call and takes 10 minutes or less... someone at Shaw who cares enough to solve problems and not queue things would be appreciated - DM me for contact info
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psedach
(@psedach) reported
@TELUSsupport your automated calling system is broken. It repeats menu items when I haven't said a single word. I answered the call back immediately and the Telus bot told me I'll get you another time and hung up on me. Absolutely impossible to reach a real person.
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JINX
(@ABlGFNJlNX) reported
@CBCNews **** I’d just like someone at Telus or bell to be able to speak English or even understand it.
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Jason
(@Jason749417032) reported
@kirsten__alyssa @TELUS I so enjoy 1 bar on most major Hwy in Albert with my 5G iPhone. Bell sucks also.