Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J.L. White
(@eimaj66) reported
@ugottabekiddin You should switch to Telus, my service hardly ever goes out.
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Mary Gillis
(@living_marble) reported
Thought today it is worse, before I could at least eventually login to my Telus account as long as I kept trying, now I can't.
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Mind over Matter
(@tryoung) reported
@ShayeGanam I will never go back to Telus, Bell Canada or Rogers. I experienced abysmal service, spent hours on the phone resolving billing and technical issues, and had lousy service.
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Paul Routledge
(@euph312) reported
@TGCTS I have Telus. Signal was down to 4G, 23km south of Brandon right by the Bell MTS tower of all places when I was for a bike ride not too long ago!?!?!
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marilyn🇯🇲🍁🌴🇺🇦 💙🌊🏳️🌈
(@worldofmarilyn1) reported
@sarrahh011 I was with Telus for yrr put my kid on koodo 15 yrs ago, then I switched 10 yrs ago. Love them. No issues even when in rural Quebec. I think they Have better deals. I hate bell & Rogers equally.... So for the house needs, I am screwed lol.
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S Loughead
(@sanl) reported
@StephenPunwasi I just left Telus in April after many years, getting customer service was impossible. I am unhappy with Rogers for yesterday. I work from home, did not know what was going on and had no way to communicate. I was however safe and not needing medical or financial services.
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Dallas Groot
(@iamgroot11) reported
@ECCCWeatherBC So you rely on Rogers network when Telus is headquartered in BC
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Emerson Baxter
(@Ampersand_TO) reported
@RogersHelps Well, that's it. Final straw. Your plans are uncompetitive, and your " most reliable network in Canada " garbage is a lie. @TELUS I'll be switching soon to you!
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🏒 Randy 🏒
(@BitupRan) reported
@RogersHelps Shhhh.... Your simply bigger than you can handle. Forget buying Shaw and focus on your own house and fix your own problems. Thank God my phone was Telus. The idea of a bundle with Roger's is ridiculous....
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Kurt Seifried (He/Him)
(@kurtseifried) reported
@TheJenRollins Telus went to a converged IP network ages ago (they were one of the first telcos to do it actually) over a decade ago. If they crash their BGP there’d be a similar outage to rogers even for “landlines” which haven’t been POTS anywhere in ages. TLDR it’s all internet protocol now.