Telus outages and service status in Waterloo, Ontario
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Telus
Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 22 days ago |
|
New Hamburg
|
Phone | 2 months ago |
|
Kitchener
|
Internet | 2 months ago |
|
Cambridge
|
Phone | 2 months ago |
|
Cambridge
|
Internet | 3 months ago |
|
Kitchener
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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oh bla dee (@SteveScho54) reported@ItsDeanBlundell @dianemariereid @ChelseaHillier6 She wants clicks so that advertisers will pay her more. Write to those who advertise.on fax and are in Canada. Tell the to stop. Write to Bell, Rogers, Shaw, Telus Tell them to stop. Write to your MP, MLA They'll the to rove.the service
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Monte Freeman (@montef) reported@ShawnKing @TELUS @TELUSsupport Wow. That kind of willful stupid *has* to hurt.
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Monte Freeman (@montef) reported@ShawnKing @TELUS @TELUSsupport This is the point where I would just stop paying them. I’ve found that to be a remarkable way to get the attention of a service business who is no longer providing a service I care about. Stop sending the check, turn off auto pay, tell the bank to reject requests. Buh-bye now🖕
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WCoaster (@WCoaster77) reportedA great way to talk with your money. Cancel your cable in protest to the propagandist MSM being broadcast on your local cable feed. Save a bit of money use it to support your information provider of choice. Bye Bye @TELUS
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Brian Kennedy (@BrianABCS) reported@AlbertKamps Call Telus, their customer service is actually pretty good.
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luis g (@luisg605_g) reported@TELUS @TELUSsupport any Telus outage in Burnaby? Highgate Edmonds area? No internet
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Farzan (@Farzan738823678) reported@TELUSsupport @TELUS lots of customer complaining about $14.99 In App Purchase charges and can be consistently seen in many accounts of Koodo cx Note: I am a Sales Rep for Telus/Koodo
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ChristopherTrimboli.eth (@C_J_F_T) reported@TELUSBusiness Literally did this deal for me and my wife, got fraud department on my order after Telus messed up my credit check 2 times, now I'm still out $500 in upfront taxes paid and can't contact fraud department. Wtf telus
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Ionutz Canada (@IonutzCanada) reported@TELUSsupport internet outage in the New Westminster, BC area. I see a red FAIL light on my Nokia ONT box for Telus Fibre. #telusoutage
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Natasha **** 🫖☕️ (@NatashaHoar) reportedAnyone else’s iPhone CONSTANTLY searching for and dropping the Rogers network after updating to 15.3.1? Mum updated hers, but she’s with Telus - no problem. I’ve essentially had a handheld, Wi-Fi only mini-computer since yesterday. Any tips @RogersHelps or @AppleSupport?