Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterloo, Ontario 02/10/2026 07:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • deathofsamson RunitBackRogie (@deathofsamson) reported

    @TELUS is down, it was my fault I took a zoom call on my phone

  • SlicktorNewman FastFasterFastest (@SlicktorNewman) reported

    @TELUSsupport During school pickup time! Coast to coast it seems. Wtf @TELUS @TELUSsupport this is unacceptable

  • kass_franceska kass (@kass_franceska) reported

    first it was instagram, now telus and koodo are having service disruptions in ontario and quebec.. mercury retrograde is really screwing everything up huh?

  • tnbbeatz TNB Beatz Baby!! (@tnbbeatz) reported

    Telus down so wack

  • hillaryhikari Hillary 🦇 (@hillaryhikari) reported

    Work is an absolute shitshow to the point where I'm going to have a breakdown... went for break and my phone wouldn't work because Telus is down... now I come back and they've identified the Zodiac Killer???? What is this day 😭

  • BaileyF30 Bailey Fauth (@BaileyF30) reported

    To everyone who is bashing and saying really rude things to @TELUSsupport these people aren't the issue... they are literally doing their jobs! Be nice people! @TELUS

  • adamnixon1987 Adam Nixon (@adamnixon1987) reported

    My Telus service is down in Oshawa. @TELUS @TELUSsupport

  • shaneseking SHANESE (@shaneseking) reported

    My service is back up 😩🙌🏾 @TELUS @koodo

  • Tkwake_Trading TkWake Trading (@Tkwake_Trading) reported

    @Doseofabdul @TELUSsupport Telus has terrible service anymore. It used to be fantastic.

  • Tawesome25 Taylor (@Tawesome25) reported

    @TELUSsupport missed a call for work due to this outage. Thanks telus!