Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Kuntz (she/her)
(@jenkuntzGP) reported
@erobillard @Rogers @Bell I’ve had good service from Telus...
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Raymond
(@dadzez) reported
from
St. George's, Newfoundland and Labrador
@3rdtimewalter @dianemariereid @Rogers No issues with Telus... ever, 9 years and counting. I'll revert to smoke signals before I ever subscribe again to either Rogers or Bell.
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Wyatt Brown
(@WyattHBrown) reported
@Penman_Will @Rogers I'm thinking of switching to telus from my current service provider
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Danika Dragomir
(@NikaDragomira) reported
@mynamesnotgordy Rogers too, so I hear. Did they find out what it was? I was in a tech shop at the time it happened. Some geek who worked there said 'Something big is going on: Rogers and Telus are down in Ontario!'
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CircularLogic
(@CircularLogic89) reported
@550Atk @ivannoeiv156 @FidoSolutions None of the providers are immune to unexpected service outages. Bell and Telus had their own in Aug 2020
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Skeptic Medic
(@skeptic_medic) reported
@AboutRogers @Rogers You just a lost 2 customers. Going back to @TELUS ASAP. Had important work related calls and texts to make today. Have had no service all day! Still have no data or voice services! Completely unacceptable that this issue hasn't been solved. Can't even get an ETA.
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Thomas Miller
(@thomasjoe93) reported
@gurgavin Just Ontario? No problems on Telus in Alberta
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CryptoCow
(@CowCrypto) reported
@SimonOstler Have had uninterrupted Telus service to see your tweet.
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Mitchell Moan
(@MitchellMoan1) reported
@AboutRogers @RogersHelps WHY at one point did my phone say telus ??? like how bad did y’all **** up ??
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Sloth is a Virtue
(@virtuous_sloth) reported
@andrew_leach Some tech-savvy Gen-Xers whose first mobile phone number came from Rogers (before Telus existed) may have already left for Wind, err Freedom, err Shaw trying hard to create a 4th national carrier (you're welcome) may not even know about some Rogers problem.