Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Danita Steinberg
(@danitasteinberg) reported
i am sorry to the @TELUS communications team but SOMEONE HELP ME
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Anne DeBlois
(@annedeblois) reported
@TELUS Why don't you just DO IT? Put on the antennae and wires, offer the service, get on the walk !
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Jazz 🌹
(@Jazzmasterofart) reported
Now our living room digital box doesn't work again, and we have tried everything. When it does work, it will only last 5 mins & go back to initializing. This happens every few months. I'm so sick and tired of this. Telus, step up. Calling for help or online support is unhelpful
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City of North Vancouver
(@CityOfNorthVan) reported
@aminamlani @NorthShoreNews Hello, @TELUS is working on emergency repairs to the paving in that area today from 9am to 1pm.
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Dave
(@davefinito) reported
@signalapp Still broken in Canada. Carrier: TELUS.
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Yims
(@yimotun) reported
@TELUSsupport hey i have been waiting for a manager to call me back since Dec 21st, yet no one called. When I called back just now to Telus to see what is going on, the rep hang up on me as soon as I asked for a manager. This is the worst #CustomerService #customerexperience ever
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Jazz 🌹
(@Jazzmasterofart) reported
Our wifi that we had just newly updated a few months ago, that was supposed to be the fastest out there, fritzed and so they sent a telus tech to our house to fix it. Well, they did, & replaced some of our digital boxes that hadn't work in months. It all worked, for about 3 hours
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Essie Bee 🇨🇦🌎🇨🇦
(@sblogga) reported
@Telus and other Canadian service providers, can you not do anything about SCAM calls? The “Service Canada Legal Department” is in full-swing again A) there’s no such entity and B) a government department would never contact you this way and make threats.
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Zee
(@DarthMeryk) reported
@wociio i have 1gbps speed from telus for 89 cause of uh long term customer or whatever. Im pretty sure it shouldn't be that expensive
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Danita Steinberg
(@danitasteinberg) reported
If @TELUS wants to lose me as a customer over $130, when they make almost 10x more on me per year.... ok!!