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Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg, and Kitchener.

CityProblem TypeReport Time
Cambridge Internet 20 days ago
New Hamburg Phone 2 months ago
Kitchener Internet 2 months ago
Cambridge Phone 2 months ago
Cambridge Internet 3 months ago
Kitchener Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rebelsforum
    Lionel - not Richie (@rebelsforum) reported

    How much did @telusmobility pull down last year that they pass along credit card fees now? Gsad telus, you stink

  • G204Big
    Big_G204 (@G204Big) reported

    @TELUS @TELUSsupport you guys suck waiting 2 hours to speak with someone what joke you company is. #horrible #SHITTYCUSTOMERSERVICE

  • DragonwoodBrew
    Chris Young (@DragonwoodBrew) reported

    @cmcalgary Home Internet: Telus PureFibre Gigabit plan 1Gbit up/down unlimited data $107 (no contract) Cell phone: Telus Peace of Mind plan 20Gb 5G $76 per phone

  • SatnamGrewal
    Satnam Grewal (@SatnamGrewal) reported

    @Telus also doesn’t allow #eSim transfer from one #iPhone to another, they don’t support the feature, while carriers around the globe support it, and for the convenience of customers. They really want you to buy another QR code and spend $10 . 2/2.

  • LouisGG16
    GΞR (@LouisGG16) reported

    I literally just got informed that #TELUS is charging 1.5% on credit card payments.. **** #robellus so much wtf

  • goldenmulletman
    Greg (@goldenmulletman) reported

    You miserable piles of human garbage @TELUS you have terrible customer service, awful products, and now you're charging me to pay my bill. You're CEO made $19M last year. Pound sand!

  • pamrcdn
    spamx (@pamrcdn) reported

    @TELUS - received your note regarding the 1.5% fee you never informed me of when I set up services with you. I cancelled my preauth payments & will use the slowest & most administratively burdensome payment method going forward. Other customers should do the same. Your’e welcome!

  • DataSnoot
    DataSnoot.eth ♊ (@DataSnoot) reported

    For anyone with @TELUS and dealing with their BS. Check your service agreement. point 6 states "The Services are provided to you subject to payment of all applicable service rates and any additional charges identified to you at the time you applied for the Services...." #Telus

  • Vixenoire
    Vixenoire "Fox" (@Vixenoire) reported

    @cmcalgary Internet: Telus 1GB up/1 GB down (2 yr contract) $63/mo Cell: Bell 25GB of 5G, unlimited LTE & minutes (no contract) $55/mo 😎 Tip: treat the person like a human and politely ask what deals they have going for new customers.

  • dsrb
    Sam Brady (@dsrb) reported

    Really @TELUS - we pay $580 a month for phone service and you now want to charge us extra for using a credit card to pay?