Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterloo, Ontario 01/22/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KdCoates2017 KdC2017 (@KdCoates2017) reported

    @matpVI @TELUS @CDCofBC Due to Covid, the Katzie Reservation by me is closed to non residents. Last yr Telus actually had to issue an apology for going door to door there. Telus is so ignorant.

  • JodyLongworth Jody Longworth (@JodyLongworth) reported

    Really @TELUS ? A door to door salesman in the middle of a pandemic? You have just assured you will never get a dime of my business. Ever.

  • jeremyggauthier Jeremy Gauthier (@jeremyggauthier) reported

    @SamBrennand Was thinking the same thing. @TELUS @ADT Canada should be ashamed for launching this customer portal. Not acceptable.

  • JassGre09055539 Jass Grewal (@JassGre09055539) reported

    @KevinNiefer @telusmobility They need to take smart hub service off market. Telus deserves negative 10 in customer service. Very bad tech support, not trained and no one has any idea what they are supposed to do

  • kronixrez kronixrez (@kronixrez) reported

    @MCSnetAB What I don’t get. Is how you can charge 150 a month for 30 down and 5 up but then Telus can charge 105 for 150 up and 150 down. Your gouging rural residents and it’s WRONG.

  • alegithumanbei bear (@alegithumanbei) reported

    @TELUS #FriendlyFuture your're company literally steals from people please stop this social media garbage

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported

    @TELUSsupport How do you add cellular service to an iwatch? I am on the Telus website and there’s no obvious place and the Telus assist is really frustrating.

  • Centretowner Charles A-M (@Centretowner) reported

    @semaj_d Yes, but think if the sponsorship money it will bring in from Telus advertising that they are the only telco with service in the tunnel!

  • of_tounge Slip.of.the.tounge (@of_tounge) reported

    @RachelNotley Pos like this was at the immunization telus convention centre unmasked yelling crazy Jesus garbage.

  • karren_n Karen (@karren_n) reported

    @Unbranded63 O'Toole was part of the government that made the horrible deal with China. As for healthcare, what's he going to do? Privatise everything & force Canadians to use the Telus Babylon Health app?