Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterloo, Ontario 08/30/2025 12:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SANDRAH48633161 SandraHamilton (@SANDRAH48633161) reported

    Is there something I am not doing right? I was accepted as a Search Engine Evaluator (English) with Telus, but I work through UHRS, which seems to be the reason why the pay is **** according to what I've read here. And my demands were very low because I'm mexican

  • Litt1e_Eiffel Not you again (@Litt1e_Eiffel) reported

    @JFCnotagain I have heard second hand from people in the Victoria area on Reddit who've been having intermittent problems with Telus for the last two or three weeks.

  • psylux0 Psylux (@psylux0) reported

    Or it would if Telus wouldn't **** the bed every 3 nights

  • AlodarSylmor High Warlord Alodar (@AlodarSylmor) reported

    @provincesports Wonder if they'll be as slow and often disconnected as my @TELUS internet was.

  • Bern_CD BG🇨🇦 (@Bern_CD) reported

    Went to the local Telus store with my Wife phone that was locked out with $77.25 in her account, listened to a lot of BS from an attendant trying to cover their mistake never did get an answer why it was locked. Typical Telus.

  • Ern_24 Message From Ernie (@Ern_24) reported

    Shaw Alberta's new applied pvr is useless. Had to cancel immediately. I don't have much time to watch my recordings at home and take them with me to watch, but can't do that with Shaw. Please don't get rid of real PVR's Telus.

  • AngieM16 Angie (@AngieM16) reported

    @TELUS you pay a lot of money to adverise what a great company you are youve made record profits yet you still dont offer your employees family day What are you offering employees to support thier work/life balance #employeesoverprofits #keepsellingbutnoraises #CorporateGreed

  • Aelicorn 🐝 Vivi 💜 (@Aelicorn) reported

    Telus has been slow all day

  • crazie_ates Crazie_Ates (@crazie_ates) reported

    @Falloutt @TELUS I saw thordansmash's channel try an open private server a few weeks back, and even got in a game, but it was terrible all around in terms of organization. Surely just the organization, verification, and moderation are the toughest, but I can't imagine it's that hard for some.

  • HiltonDonna Donna Hilton (@HiltonDonna) reported

    @TELUS Wi-Fi down for 3 days in January leading to a ridiculous bill as we had to rely on LTE. Any chance of a refund? for the overages?