Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Jones
(@nuttyskadork) reported
What are Bell, Rogers & Telus doing to combat scam calls and spoofing? It’s tedious and annoying getting them but when your number gets spoofed and you have somebody call you screaming to never call them again it’s super frustrating telling it wasn’t you. Big security issue, no?
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A Bisson
(@BissonYVR) reported
Hi @canadapostcorp & @canadaposthelps , what is happening with service standards in Vancouver? We keep getting mail late. Just received @TELUS bill today Feb 9, & it was due Feb 7. It’s usually received by end of the month. Why am I getting it so late? Have other examples #fail
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Scott L
(@5L4P57R4) reported
@LindsayTedds @tammyschirle How is the network? I lasted on Wind for 3 months before switching to Telus in 2016, coverage & quality was not good enough for work
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Adrian "Smells Like Teen Spirit" Chamberlain
(@adrianchamber) reported
@TELUSsupport I've been trying for 45 minutes to get help from Telus.
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Adrian "Smells Like Teen Spirit" Chamberlain
(@adrianchamber) reported
@TELUSsupport The connection to "chat" doesn't function. Can you PLEASE just fix this? We've been a Telus customer for years.
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Adrian "Smells Like Teen Spirit" Chamberlain
(@adrianchamber) reported
@TELUSsupport Can someone at Telus please fix my landline? This is Victoria. I've spend at least half an hour trying to contact a human being at Telus.
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Mark Meunier: ⁜
(@MarkMe60) reported
@bushcrafter79 Hahaha! Went down? It went up FFS. Telus just out of the blue tacked on another $5.00 because they can. Same phone, no contract, they just felt like stealing more money.
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Shaun Johnston
(@ShaunJo82103798) reported
@DanAlbas I live in your riding, Dan. My mobile service is through Telus. I have not changed my plan in 3 years. I am not on a contract with the provider, and my monthly bill went up by $10/month
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Melanie D
(@charmedberry) reported
@TELUSsupport OMG!!! Just got a message that Telus could not take my call at this time and asked me to call at a later time. And the call was then disconnected. After 2hrs and 15 mins. And you support closes in 90 mins. I need internet for work.
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Sieslechnams ⚜
(@Sieslechnams) reported
@RebelNewsOnline They just shutdown communications @ Ottawa. Outage Bell, Rogers, Telus.