Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 days ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
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Internet | 3 months ago |
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Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin (@lorinxoxo) reported from Kitchener, OntarioShout out to Telus they got my back we still got service up in here
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris (@JStanley81) reported from Kitchener, Ontario@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara (@Tynwaldwoman) reported@Hannah_Bananaz Trudeau governments have failed to secure better rates for tech services to cell phone users in Canada, letting Bell, Telus, Shaw and Rogers continue to gouge the public. No public bailout should be the message. The northern provider of service is smaller and should be eligible.
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★Meredoth of Grimm Delusions - Guardian of Mask®★ (@teledestron) reportedLost my connection to the Telus Network on one of my computer for almost 10 minutes after that last post as a warning from the church goers in the military just now.
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Sam Steele (@SamSteele1848) reported@rexglacer The telcos can pound sand. These guys knew they were gambling and it looks like they're going to lose. And I'm totally fine with having CAF observe the deconstruction. Telus and the Bell Media Boyz can remove this toxic equipment from our network at gunpoint for all I care.
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Clayton Burns (@ClaytonBurnsPhD) reported@dexamethasones TELUS operates out of Charlottetown. This is an area where service is improving rapidly. I do not anticipate any difficulties.
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LJ (@EdgeFest) reported@bunny_smash Legit the same software provider. Don’t be fooled by the cute animals - **** Telus.
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Bern After Reading 🪑 (@mhazaaaaaa) reportedSpent an HOUR with Telus re: mistakenly cutting off my service. 60 mins of agent & "team" finding out why my it was cut off. When they finally determine it was mistakenly cut off & they’ll return the service- the question I’m asked is: "Are you calling from your cell phone now?"
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Mrt Tunca (@MuratTunca16) reported@telus is still not helping customers who wants use their wifi calling service abroad. Why @telus is forcing us to switch?
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Alberta Winger (@WingerAlberta) reported@Hannah_Bananaz I guess the big question is how is @TELUS bad choices the responsibility of the taxpayer? They’ve been ****** their clients, I’m a Telus client, with obscene mobile rates for many years. They can pay for their own mistakes. Time to let the US telcos into the Cdn mkt.
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Contentment (@__Contentment__) reported@TorontoStar Can you not come mess up the company we can actually identify with? Buy Telus, mess around with that. Maybe you can fix them.
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♣♣♣ (@mackabelly662) reported@TELUSsupport I have like zero cell phone frequency on my phone. It’s been like this for a year. I call telus but my cell phone has 2 bars at best and the person can’t even hear me. Is there any fix for this? I love telus but might have to switch back to Rogers.