Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-François Mezei
(@jfmezei) reported
How much will Bell/Telus want out of this? (aka, spectrum, perhaps some customer transferred to Bell/Telus).
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KM
(@KM0331) reported
@MarkShaw24 @TELUS They switched me over to their fibre optic system and I've had nothing but problems with my phone ever since. I don't use their email.
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Dave (Arctic)
(@fgc_arctic) reported
Rogers is buying Shaw, **** Canada telecom tbh. I'm so sick of the big 3 monopoly we have here. **** you Shaw for selling out, **** you Rogers for being Rogers. I'm switching to Telus. Still one of the big 3, but at least it's not *rogers* or *bell* 🤮
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Peter Vogel
(@PeterVogel) reported
@SrushtiGangdev Telus won't like that! They will be pushed down to number three if this deal is approved. Some have not yet realized this also applies to cable TV and home internet service. It does not apply to Corus Ent. and stations like CKNW. Not sure about Global TV.
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Brett Clark
(@BrettCl52830843) reported
@eppman The Shaw kids are probably positioning to semi-retire while holding seats in the Rogers boardroom as well as ownership of shares. I have been a loyal Shaw customer for decades. A company was was western Canadian. Ok Telus, I divorced you years ago but will come back to you now
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Uncle Arlo
(@ArloCalhoun) reported
@TELUS Tell them about the part that if they drop it and damage it they’re screwed.
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Papa John Misty
(@EhEhRon85) reported
@Pagmenzies @alexposadzki @globeandmail Telus attempted a hostile takeover of Bell a few years back that got shot down by regulators. Hopefully this happens to Rogers, too. Not holding my breath on that.
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Gaylin Chev
(@GaylinChev) reported
@PatBulmer1 I have been thinking about going back to Telus but their service is so crappy. Sigh.
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Aaron Hoyland
(@aaronhoyland) reported
@NathanDorval My guess? Because they're still competing with two other major national players in Telus and Bell for national cell service, and they'd still be competing with Telus for regional home services.
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Greg
(@biggregger) reported
@Rogers check this out, @telus lied me over promising me AirPods with purchasing a new iPhone 12 and now saying I can’t get them, want a new customer?