Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Edmond
(@EdmondYoong) reported
@TELUSsupport been getting frequent outbound calls from marketing agencies on behalf of Telus for smart home security. Am not interested and these calls are slowly being called more frequently, anyway to request a opt out of marketing for this service only?
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Bigdog6three
(@18kaler) reported
@TELUS Who is saving what ? Only to give the phone back ! Stop 🛑 it Telus - that’s a complete BS - but it from Freedom and save $300 with $270 down and you own it unlike Telus where you lease it
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2048
(@the2048) reported
@TELUS how useful, i say that my phone's broken and i get shown this twitter do you have anything to tell me
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RyanR
(@raskalryan) reported
Getting tired of all the spam calls from various 613 numbers (likely spoofed) every Fay as early as 6:30 in the morning. @TELUS is doing absolutely nothing to stop this. Time to get rid of the landline and #Telus service. @CRTCeng @CRTCHearings #crtc
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Tim Hoven
(@timhoven) reported
I am ready to call Telus and ask for a refund with how bad my hub is working. The inconsistency of the speeds is painful #telus #ruralinternet
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jaxsaid 🐌
(@jaxsaid) reported
@dalevancouver @TELUS Same issue with shaw when we want to watch TV. Netflix only loads 24%. Gotta reboot.
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Jeff Comeau
(@jeffcomeau) reported
@oliviawhite06 @exodus_io @TELUS Thanks for your help, but my assets are all gone. They've been siphoned off my account. I can log in to my Exodus wallet no problem, but balance is at zero. How on earth could your contact help me out ?
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Norm Farrell, IN-SIGHTS.CA
(@Norm_Farrell) reported
BC Government chooses to declare a continuing emergency and keep secret financial information about pubic business. However, BC's largest corporations (Telus, Teck, Finning, Lululemon, Lions Gate Ent., etc.) manage to issue their reports without unusual delays.
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Leo Popiel
(@LeoPopiel) reported
@Rogers Monopolies are bad. You already team up with Telus and Bell to price gouge, I can only imagine what things would be like with shaw in your portfolio.
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🇨🇦 Mikey 🇨🇦
(@Syborgg) reported
@EssesAndGees19 @Brownsfan791 @Rogers I’ve had Telus Optik for almost 6 years with no issues.