Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Marcia
(@MarciaOnTheGo) reported
@AndreaBuono6 It’s not.. Shaw issue. I have telus and watching
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄
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phil
(@PartPhil) reported
@GinoPor Oh I’m on Telus. It was just a issue with my Telus box. Sorry for the confusion. Shaw isn’t showing the game for some reason.
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JP
(@JerPennington) reported
@karima_hirji @Sportsnet @Canucks Unfortunately doesn’t help when you’re watching from a bar and have a subscription to Telus at home
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Nav Dosanjh
(@NavDosanjh1983) reported
@taj1944 Damn. Should have chosen Shaw ovwe Telus
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JohnnyA
(@JohnnyA45248357) reported
@BradZiemer Shaw issue I think . No problem with Telus .
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conveiy
(@conveiy) reported
@Shawhelp @Hockeyrules_1 Telus would never let this happen
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Jess Looking
(@JessLooking2) reported
@taj1944 I don't know if I should be angry or thankful with Shaw for their blackout lol. Ah well, I'll watch the hi (low) lights on the news tonight and phone Telus in the am
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Lorraine Lange
(@lorrainewarner) reported
@Raffi_RC @TSN_Sports Sounds like it is a Shaw issue. Telus is working fine. Hope it is fixed for you now. Said they were working on it.
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
21 days my @Telus internet has been down now, and their customer service has been completely atrocious.