Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterloo, Ontario 02/28/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Phone
CanadaKitchener Internet
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SnodV Vee the Knitter (@SnodV) reported

    WoW. So impressed with @TELUS waiving data overages during the ice storm! I mean, we didn’t go over because we had only minimal service but still!

  • MYBahasBola BahasBola (@MYBahasBola) reported

    @rizalhashim_ @aminfuad_10 Memang kena telus dan jujur. And with the rampant and shameless occurrences of dual contracts, salary cap doesn’t seem to be the most amicable solution.

  • Ayasita5 Ayasita (@Ayasita5) reported

    @TELUS what the heck is going on??! No service all day? And not a single update

  • zh_raja ذوالفقار حیدرراجا (@zh_raja) reported

    @TELUSBusiness Telus is not the company, it used to be, it's gone into the drain, no one should trust Telus customers service and loyalty reps. They don't have answers and they hang up. You lost the respect, period

  • 2P_Guaranteed Matthew Harris (@2P_Guaranteed) reported

    @SadBillAckman No issues on telus or Rogers over here.

  • jesse_kleine Jesse Kleine (@jesse_kleine) reported

    it’s just Murphy’s law that every time I have a big listing appointment my printer stops working. This morning it’s a Telus optic cable fire on our road. Can’t connect to my printer over wifi now. Luckily wasn’t pressed for time and connected with my phone hotspot network.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Constantly on a daily basis, my @Telus internet is constantly slow, pages take forever to load, wether I'm on wifi or data, both I pay ridiculous amounts for. This is ******* bullshit, I'm sick of this **** and these ****** companies doing nothing..

  • i_am_joey Joey (@i_am_joey) reported

    What needs to happen to have cell wireless service in our subway system? @TELUS @Bell @rogers #TTC

  • JeremyFoote1 SCUBAmaster (@JeremyFoote1) reported

    Great customer service @telus have a family member whose service was cut because they didn’t have time to deal with payments because wife is in hospital and won’t do anything to help

  • Tortoisefly Jeanie Tortoisefly (@Tortoisefly) reported

    @Han4p5wx9hdz2 Ours in south Surrey has been out all day… and yet the @telus outage map says there are no reports of outages in our area (we have reported it).