Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterloo, Ontario 02/18/2026 18:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Phone
CanadaKitchener Internet
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmUrDillPill IAmUrDillPill (@IAmUrDillPill) reported

    @TELUSsupport @TELUS I got no service 😢

  • Wiltheconsumer Wil Sea (@Wiltheconsumer) reported

    @TELUS @TELUSsupport No Service on Cellphone / Home / Internet (using work network to post this)... WTF!!!!

  • Laurynzmum Nov (@Laurynzmum) reported

    @LorraineHjalte @TELUS I am also in Nanton and I'm not getting any service

  • jamiethechapman jamiethechapman (@jamiethechapman) reported

    @dencan5 @TELUS @TELUSsupport I’m in Vancouver. No service for me either

  • 3DBeerGoggles 3DBeerGoggles (@3DBeerGoggles) reported

    @craigjesske @TELUS @TELUSsupport Suddenly lost Koodo service in South BC as well. Their login page isn't working (Koodo runs on Telus hardware)

  • Yogi_Bear1990 Tani Williams (@Yogi_Bear1990) reported

    @TELUS @TELUSsupport my phone says I have no service but I actually do I can't even text people rn. Anything happening in Northern BC?

  • canucklehead07 Mila M. (@canucklehead07) reported

    Is the Telus Network down? Can’t make calls or text. @TELUSsupport

  • xvgol2 ♍︎🕸 (@xvgol2) reported

    why does @telus have to be down right now 🙄

  • Alyberube1 Alyberube (@Alyberube1) reported

    Is Telus down all over Western Canada? What's going on?

  • BuddhaSax Buddha Sax (@BuddhaSax) reported

    @TELUS @TELUSBusiness @telusmobility All of my Telus Business Mobility lines are Down! I need my Cell Service up ASAP! Why no updates?