Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterloo, Ontario 03/19/2024 07:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge.

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City Problem Type Report Time
CanadaCambridge Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • caylabanton Cayla Banton (@caylabanton) reported

    @shoppingblonde @TELUS @Rogers Yes, I am aware. The point is, it’s nowhere near the compensation that every Rogers customer deserves. My father’s company was financially impacted yesterday because of this outage. As were thousands of other Canadians.

  • memerekim3 KimmieB 🤬🚛 (@memerekim3) reported

    @LetsFishSmarter My cell or internet wasn't down. I have telus cell and bell internet

  • shoppingblonde Lynda #NoAbortionsNoSex #RoeVWade (@shoppingblonde) reported

    @sandmanxo @TELUS I call BS NO Service provider can guarantee 100% UP Time! In addition to the fact Telus has had their own outages twice recently.

  • andygomez767 Andy Gómez (@andygomez767) reported

    @LadyAvis20 @cpllottawa @AlixG_2 A lot of terminals and POS systems use rogers. If the terminal at a place used Telus or Bell for it’s connection you could use Visa/Mastercard/Amex etc but not interac. Also some banks credit cards were not functioning so depends on the bank as well and their network

  • asdfghj91413048 Jessjoy (@asdfghj91413048) reported

    @_Nundo @FidoSolutions Mine is still not working. I’m driving to the Telus store to switch. I’ll be expecting to be let out of my contract early.

  • ChicDelights8 Pamela RG (@ChicDelights8) reported

    @Mikeggibbs @74Mightymouse Breaking up Rogers or increasing more competition will not solve this because it seems all telecom are using the same network infrastructure ie no 911, no Interac for everyone including Bell/Telus. They’re all dependent on digital. They have to change the network infrastructure.

  • ElizabethHCons1 First Class Smarty Pants (@ElizabethHCons1) reported

    @AmitAryaMD I have a Landline. Telus and Bell were working. My Fido cell was down. I keep cash at home. As horrible as it is to have an outage, a bad windstorm, tornado, or other terrible things can shut out power too. We rely too much on technology.

  • pat72466 Pat Pendergast (@pat72466) reported

    @IRPlawyer I'm back up as of late last night... whole thing is BS! 2nd time in 15 mths wtf? I had moved my wife's phone to telus and now it could be me moving on

  • homesweetciara Ciara Curvey 🍯🐝 (@homesweetciara) reported

    @TELUS Additionally Telus has stolen over 7-9 days worth of my time on the phone, for errors of their own doing. Lack of account management on their end, and lacking consistency to ensure their customers are happy with their services. When in fact, they are just putting up with them.

  • shaggy2969 James Kelley (@shaggy2969) reported

    @itsKiraaaBaby No problems with Telus.