Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ᴀʟʙᴇʀᴛᴀ MD ᴡᴀʀ ʀᴏᴏᴍ
(@AB_MD_WarRoom) reported
As of today we have 269 ICU patients and are cancelling a whole bunch of surgeries and he says health care is going to bust pretty quick here. Except for Telus Babylon cuz they are always there to direct you to the emergency room which is closed.
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powerfultimmu
(@powerfultimmu) reported
@TELUS Waiting on @koodo for them to carry the fold seems like it will never happen when most of there stock is depleting on there site can get s21 models in white no more just purple or black
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Chris Neil
(@ChrisNeil17) reported
@TELUSsupport do telus customers get compensated for all your service outages? I live in airdrie and already deal with bad reception, now I can’t do a damn thing, this is ridiculous
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Nadene
(@nadenemb) reported
Hey @TELUS .. my security system has been offline for a week because of the ****** service you're providing in Airdrie. When are you going to fix the issues that are happening and am I going to get a credit for service paid for but not provided?
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Charlie Clarke
(@mellowmoments) reported
@TELUS If you need to block a number block that specific number but don't block a range essentially annexing the country? I can never call a number in the Gambia. Every number I try is "within a range of numbers that has been blocked"! Nonsense! So unfair!
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Cindy Wilinski
(@crwequine) reported
Next UCP presser; -We have partnered with Telus to create a user pay app for a not a vaccine passport passport that businesses will need to decide to enforce or not -Hinshaw is a hero -candy stripers as ICU staff -Sask is also bad -liquor sales stop at 6pm except for Jamieson 🤡
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Bukola
(@0lubuk0la) reported
I’ve been contacting Telus for the past two months with no resolution
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Kache Miller
(@kache_miller) reported
@CR9090JK If your Telus go to cellular data and turn off your LTE use 3G for calling you will pick up a few bars of service. Porn hub loads a bit slower Kerfoot but you should be ok
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Sean €.
(@bigcurbss) reported
@TELUSsupport I just switched over to Telus mobility from Rogers. I’m in the middle of Edmonton and my data is unbearably slow compared to Rogers. Why is it so slow??
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Neal Jennings
(@nealjennings) reported
So now I'm off to go to a Telus store in person to deal with this ****.