Telus outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 1 minute ago from Kitchener, Ontario

  @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 2 minutes ago from Waterloo, Ontario

  Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

• 
  John Harris (@JStanley81) reported 5 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

• 
  John Harris (@JStanley81) reported 6 minutes ago from Kitchener, Ontario

  @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

• 
  Scott Shannon (@Shanny684) reported 9 minutes ago from North Dumfries, Ontario

  @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

• 
  Lorin (@lorinxoxo) reported 17 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

• 
  John Harris (@JStanley81) reported 28 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  Ryan Leys (@ryanleys2) reported 44 minutes ago from Cambridge, Ontario

  @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

• 
  Michelle Oram (@MichelleOram13) reported 57 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

• 
  Peter Muscat (@Peter_Muscat) reported 59 minutes ago from Woolwich, Ontario

  @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

• 
  John Harris (@JStanley81) reported 59 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Congorocho (@Congorochox) reported 3 minutes ago

  @MiningRabid @TELUS wtf I get 900mbps always

• 
  hairy hole (@pissblvd) reported 3 minutes ago

  @PeterMeiszner @BoVanston @TELUS Nobody wants this peter, its a terrible idea and a huge waste of money and time and real-estate. I am so tired of this utter nonesense

• 
  Marc Udeschini (@DukeMarcude) reported 8 minutes ago

  @MarkJCarney @TheStalwart Steel or "steal"? Didn't Telus and Carney just grab 300M for work never delivered?

• 
  Colton 🦋 お嬢様 💫 (@ColtonButterfly) reported 10 minutes ago

  @govt_corrupt Still can't compete with the unequivocal #1 worst company in the entire world Telus

• 
  Kristy (@Kristy91808800) reported 11 minutes ago

  @KarmSumal @TELUS shipped the jobs offshore for bigger profits maybe bring back the customer service centres to Canada

• 
  ZeroPathos 🇨🇦 - Nasty Canadian (@PathosZero) reported 13 minutes ago

  @HRHRWH1960 @TELUS As for the issue, if you don't already know that, you should do a quick google of what these AI data centers are doing to towns in the US. Carney was a better choice than Poilievre, but that doesn't mean he then gets my blind support on everything.

• 
  Debra Mcpherson🍎 (@DebraMcphe31401) reported 17 minutes ago

  @MrStache9 Argh.. it’s like in the song Hotel California— once in you can never leave. I tried cancelling all my mom’s Telus stuff last year and it was nearly impossible. In the end I paid a penalty. They had scammed her into a long term contract! At 94. Sheesh!

• 
  matthew (@Kingers101) reported 18 minutes ago

  @SteveSaretsky Telus is the worst besides CRA to deal with. I’ll be cancelling my Telus subscription. Only reason still in buisness lack of competition..

• 
  😶‍🌫️😶‍🌫️ 🥲 (@KJ232590) reported 20 minutes ago

  @NewsroomGC **** Telus. They just want AI so they can ship jobs to India and use it to alter their accents.

• 
  HoodMomma (@MommaHood2) reported 20 minutes ago

  @janelleybelley3 I can handle my own but I can't imagine a single woman alone having either of these 2 creeps coming into her home. Always have another person whenever Telus sends a rep. The 2nd rep was trying to get feely with me, gave me his card & said call anytime I like everything WTF gag