Telus outages and service status in Waterloo, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Phone | 16 days ago |
|
Kitchener
|
Phone | 2 months ago |
|
Cambridge
|
Total Blackout | 3 months ago |
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Kitchener
|
Phone | 3 months ago |
|
Cambridge
|
Internet | 5 months ago |
Community Discussion
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Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Scott Shannon (@Shanny684) reported from North Dumfries, Ontario@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, OntarioShoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Ryan Leys (@ryanleys2) reported from Cambridge, Ontario@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Lorin (@lorinxoxo) reported from Kitchener, OntarioShout out to Telus they got my back we still got service up in here
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris (@JStanley81) reported from Kitchener, Ontario@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris (@JStanley81) reported from Kitchener, OntarioI take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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R@X (@RiseN_Guard) reported@TELUSsupport TELUS is a MESS! Impossible to login and pay my stinkin bill!!!!!! FIX THIS ONCE AND FOR ALL
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Mr Briggens (@mrbriggens) reported@Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.
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biag (@TFCLeafnation) reported@mmabrey1 Switch to Telus as Ive never had a problem. Too many issues with Rogers.
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Hisham wassouf (@HishamWassoof) reported@TELUSsupport hi I just witched my mobile line to telus its been 3 hours since i lost my previous provider till now no telus signal on my phone pls help reconnect
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Frustrated HCW 🇨🇦 (@stormymarie13) reportedNothing like spending 1.5 hours on the phone with @TELUS because their own rep borked my account last month and magically “no one can do anything about it” Currently holding for the 4th person, let’s see if they can fix the problem THEY caused…
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FK (@dagdakiayaz) reportedHey @Rogers, I requested to move my internet service last month. A technician came out and told me that the Telus cable currently in use is provided by my landlord, while the Rogers cable is buried behind the drywall. Apparently, I now need to hire a third party to demolish the drywall and access the Rogers cable just to get my internet installed. Is Rogers going to help resolve this, or should I just switch to @TELUS?
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Unacceptable Andrew Scheelar (@andrewscheelar) reported@govt_corrupt Signed up to new internet provider after Rogers made Shaw turn to **** and it was included in the price. They're just giving cable away now (really it's just a Telus locked android box and "cable" and internet are the same physical wire and digital signals now anyway, it's all the same now) But if it cost anything we wouldn't have gotten it.
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Johan N. (@rk8215) reportedThe pre-market is pricing $AMPG ER report and a company as a complete failure, when the truth is that one bigger order is delayed probably with couple of months which led to company to pull guidance. Those are two very different things. Market cap in pre-market is around $85M right now. Add the $6M of July orders to reported revenue and they have already put together $19M this year and we are in August. So let's put things into perspective here and think. Is all of this really worth a 40% drawdown? Two real issues in this report. One, revenue is delayed. Delayed because of matters not in AmpliTech's hands. That's it, really. Delayed, not gone. But because of this, guidance was pulled. Two, margins compressed quarter over quarter. Management explained it with product mix. More detail on that would have been welcome. Those are the issues. Now the other side. Nothing about the progress they have made is erased. The macro conditions are still in place. They still have their 5G O-RAN radios that nobody else has. They still booked $6 million of orders in July alone. On guidance. They are saying they cannot guarantee $50 million this year. That does not mean they are not making money. They are still making money. I think they will land somewhere around $35 to 40 million. So I don't think we are talking about a big miss here. They just did not want to keep a number out there that they cannot guarantee. I kind of understand it. Maybe they should not have given that number in Q1 in the first place. Some updated number would have been great, I admit. Nothing is gone. The fundamentals are still in place. Customers, orders, LOIs. Everything I have written in my articles about the customer base, macro conditions etc is still truthful and accurate. Telus is not affected by any of this. AmpliTech is still shipping them daily. This was all about the South East Asian MNO. Trust in management is definitely shaken, maybe gone for many of you. Fair. I think management was too naive and optimistic during Q1, but the company is still developing in the right direction, with some hiccups along the way. I am not personally selling at these prices, but I really do understand if some of you are. Reminder, there is a PR coming this morning regarding the Titan Crest IP transfer being pretty much completed and upcoming orders related to it. So it was not all bad on the call. Expectations are reset. I learned a really expensive lesson myself about letting myself get too hyped, but underneath all of this, the company and story is still moving forward. What I see is a messy quarter inside a growth story.
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Canoof (@Canooflehead) reported@HotStoveD I just went through the same problem a few weeks ago. Phone agents were even less helpful and unwilling to retain my business. Decided to finally switch to Telus. Unfortunately, they have been just slightly better so far. The telecommunications monopoly in 🇨🇦 is a huge problem.
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gm.itchell (@gm_itchell) reported@LindsayDunnTV Hahahaah. I had the same issue with Telus last couple months. Canada sucks in general. The tech had to come 7 times within 6 weeks.. I just moved in march.