Telus Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (47%)
-
Phone (28%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
your name
(@JoshuaDoerksen) reported
Also as far as Telus is concerned I’m single. If they decide to not give me a good deal I can cancel and my “roommate” will just start a new account with all the perks. After a few years I will be off the books and a “new” customer myself if my “roommate” doesn’t get a good deal.
-
Pureblooded & Organic
(@NazareanCreed) reported
@RoomanaKhan @Rogers @Bell Koodo! No problems, Telus owns them, I also use them for home internet, so no problem there too.
-
Elyn (Էլին)
(@Tokyo_Drift19) reported
3 companies should not control telecom in 🇨🇦 anyways. That’s a ******* joke. Friday was Rogers, tomorrow might be Bell. The next day might be Telus. Like, we’ve set ourselves up perfectly for **** like this.
-
TheRealBillM🇨🇦🇨🇦🇨🇦eh! Accept no Substitutes!
(@fifthofwhiskey1) reported
@NancyMartin2021 Switched my cell phones to Telus 3 weeks ago. Good thing! Had Bell Satellite before Rogers and wasn't fond of that. Everyone I know that has had Fibe weren't impressed with their service and switched to some else. Rogers is my only choice where I am
-
AngryAsianDad
(@KuPigpig) reported
@msjs2021 Luckily we are with Telus for cell service. So glad that we didn't bundle everything with Rogers.
-
wayne stirling
(@aman61bc) reported
@WeAreCanProud @PierrePoilievre I had service with Telus. My bank card worked in the ATM. So what if my debt card didn’t work at Timmies, I paid cash. You all remember cash.
-
Daisy Dundee
(@DundeeDaisy) reported
@Gracie39324786 @MRecreate @ps9714 Three hold the majority of the market in Canada (Shaw, Telus, Rogers). No wonder we have the most expensive cell service in the world.🙄 Canada needs to invoke our anti trust laws - the way we did with Bell back in the day.
-
AngryAsianDad
(@KuPigpig) reported
@msjs2021 We are with Telus for cell service. So yes, we are burning up our data plans. Rogers will give probably gives us $10 back though for our suffering so it's all good.
-
Michael🇺🇦Fitzgibbon
(@FitzDrum) reported
What bugs me most about @Rogers meltdown is having no choice but to remain a customer. Not moving mobile to @Bell because I keep mobile/internet with separate carriers precisely for outage events. And @TELUS is useless on int’l service. So I have to put up with Rogers’s crap.🤬
-
heather
(@heather22833382) reported
@teach_n_travel Rogers,Bell,Telus charge exorbitant prices which increase all the time and there is no service. Service is terrible. We get nothing for an awful lot of money. This country needs competition and the big 3 Need to pull up their socks and give service.