Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Leah
(@LTurps) reported
@TELUS its great when you shut off our internet with no notice! And now it can take up to 24 hours to come back absolute trash service!
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Fin 🇨🇦🏴
(@FinAnnette) reported
@TELUSsupport I’m pretty annoyed right now. One of your support team just told my Chinese neighbour to “get someone who speaks clear English” so they can assist him. I would think Telus could provide assistance as You are a diverse company. So I will help him later today.
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Fred Stewart
(@FredStewartIV) reported
@TELUS Just recieved a special offer email from you for being a "valued TELUS customer" with a link to a page that said "there are no special offers for you at this time". Been a "valued customer" for 9 years but haven't once felt like it, probably time to switch companies
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Mike Sigsworth 🇨🇦
(@aspnetdev) reported
@TELUS @TELUSsupport @ADT The MyADT self-serve portal is so embarrassingly bad. This site is a disservice to your customers. Not to mention it is EXTREMELY insecure. How awful for a Security company to have this **** show masquerading as Customer Service. #fixit
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mako madman
(@klr_ugly) reported
Telus Hour and half walk and wait to get vaccine and no where near the end ******* ****, garbage, stupid
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morgankingwarlord
(@morgankingofwar) reported
@TELUS why is my data so slow it is causing my live stream to watch to buffer and this is the fourth day it has happened
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Automatic
(@b3carroll) reported
@ACbeerisfun @TELUS Yah no ****!
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Cheryl Rhodes
(@cheryl_rhodes) reported
**** Telus! @TELUS just had me transfer my email to ******* Google which I have no need for getting my email online and now I can't email on MS Outlook on my computer. **** Telus! **** YOU!
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Brett Kingshott
(@Kinger9999) reported
@TELUS clean up the mess you left in Cranston. Mud, holes not filled in. You gave us no choice and left a mess. You should be ashamed the way you treat people.