Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dude I’m your mom
(@DudeImYourMom) reported
4 scam calls since 7 am ( it’s 850) 14 this weekend. This is a carrier problem and shouldn’t be a customer problem . @TELUS @TELUSsupport
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DARRIN S 🏒
(@8514790435S) reported
@TELUS Hurry Up Fix The Technical Issue’s I Need To Watch The Super Bowl In My Area
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Ms. O
(@MsOTweets77) reported
@WHLHitmen @JoeMcFarland @TELUS Too bad. We're on Winter Break that week.
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Skyeseeker
(@Skyeseeker) reported
@TELUS I'm a happy long term customer with my cell service but I'm close to switching companies over the unending marketing calls to get your tv/internet. There have been 3 in the past week alone. It's beyond ridiculous.
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JB
(@JackieBee_16) reported
@johnkuppers @TELUS I have those issues all the time, I’m constantly rebooting the boxes - it’s ridiculous. This time on of the wireless the boxes just stopped working altogether. They’re sending me another one but it’s like…there’s never not something wrong
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Shane🏳️🌈
(@SocialAssassin2) reported
Anyone with Telus having pixelation issues?
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amey
(@ameybhalerao88) reported
@TELUSsupport @TELUS I am frustrated with your terrible service, deceit & lies.I am charged north of $1100 for the service that you guys canceled. My plan of tv+internet+security cost me $130 and now I am charged $165 for just tv+internet. is this a service agreement?
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chlorine
(@Franz_Trashka) reported
@CIA @NellisAFB @DeptofDefense supposed to be D. It started in Nashua and the voices had me come down to Vegas. Why? They e shown that qanon and Lindsey Stirling s people are all related. I just did Eve at Telus, can I have pickup?
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C.T. 🇨🇦
(@iStopper1) reported
I would like to thank @TELUS for such crappy service. My Telus box decides to FREEZE in the middle of the #SuperBowlLVI halftime show. Freezing at the end #MaryJBlige & restarting at the end of #Eminem I couldn’t curse enough words,my recording gone 😡 anger is an understatement
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yiannikupp
(@johnkuppers) reported
@JackieBee_16 @TELUS That sucks. I hope this one has no issues.