Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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sarah panda🐼
(@sarahhpanda) reported
bell next door needs to help their damn customers and not send them to Telus when it’s a bell problem. Like we can’t fix bell emails dummy
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
I have yet to get a technician here to fix our alarm system by @TELUS and @TELUSsupport They gave me a number to call and a case number. I called left a message as instructed and NOTHING ! They are USLESS ! Going on 3 months !!! Without our alarm ! #Useless
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Hawaay1
(@Hawaay5) reported
@seble04587389 Ethiopian/Eritrean Canadian has to cancel the CNN package the way the cable network bundled the fake CNN along side others is ridiculous, we can unsubscribe it n let them know why!I just did,I am with TELUS!
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Right of Revolution
(@revolutionvote) reported
@TELUSsupport My Boost wifi6, which I got 4 days ago intermittently powers down. I need you to send me a new one but can never talk to a live person and your automated services keep trying to troubleshoot problems I don't have. It is also undiscoverable by My Telus WiFi App.
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Nick van der Graaf 🎥
(@vandergraafly) reported
@TELUSsupport Dear Telus, you keep insisting I pay a bill for home services, but I DO NOT receive any internet services from you!! I did not knowingly sign up for any, nor was their any evidence you were providing the service.
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Matty Matt Matt
(@MayhemMatthew) reported
@VirginPlus How can I get you lot to raise my limit for group messaging? Why is it only 10? I know more than 10 people. I would wager the average person knows or works with more than 10 people. This is **** and you don't even tell people about this! This was not an issue w Telus.
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CasualChicken
(@Casual_Chicken) reported
@TELUS is calgary interent down?
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Ola King
(@justolaking) reported
@typeoneerror What network? I’m currently on Shaw and considering switching to Telus
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Robyn K Laczy (she) ❄🙆🏻♀️
(@RobynKLaczy) reported
Telus is so rude!
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Karim Nagy Habashi
(@KarimNagyH) reported
@TELUS worst company in Canada COUNTRY THIEVES!!!!