Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Derrek Jennings
(@DerrekJennings) reported
@Mellyfax Data was slow to non-operable. I tried Telus, Bell and Eastlink w same result.
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Jean-François Mezei
(@jfmezei) reported
At #ETHI hearing: Both Bluedot and Telus collect (nationwide) mobility data as part of their ongoing commercial business. This means continuous commercial selling of my mobility data by Fido/Rogers to Telus. I have a big problem with this. @CRTCeng #CRTC
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Paul Andrews
(@PaulEAndrews) reported
@menard_ray @TELUSsupport @Shawhelp Feel for you. I’ve been a Shaw customer for almost 30 years. I flirted with TELUS at one point but hated the service and support. My fear now is when Rogers takes over Shaw as their service and support out East sucks.
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Ryan M.
(@saskryan) reported
*306-757-7111 . . . Stupid auto-correct changing it to a Telus cellphone prefix!
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Aaron Douglas
(@theaarondouglas) reported
I don’t go to Subway because of the idiot monkey. I don’t use Telus because of the stupid animals. I’ll never get a Peloton because … well, a thousand reasons. I will burn my money in the streets before I invest with you because of your commercials. You HAVE to stop. Just stop.
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Sabrina Eichhorn
(@SabrinaCAWhynot) reported
@Etmanskie902 @Mellyfax It was the same with me too, Chris. I thought it may have been certain providers but it was the same issue on my personal phone with Telus and work phone through Bell. Definitely made it tough trying to receive updates
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Audra Morrison she/her
(@simysmom99) reported
@ScarletBjornson Telus, easy to use, cheap and cheerful. The install process was pretty awful though.
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Kevin Lamacraft
(@lammy9661) reported
@david_lush No answer is answer enough…. They will appear to be dithering, but the delays are well orchestrated and as Bell and Telus have already forged ahead -and are threatening legal action if Huawei is banned… as they gamblers say “the fix is in”…
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BCSpoilers
(@BCSpoilers) reported
@TELUSsupport hey how can i cancel a weborder I ordered a ipad pro from the telus website now i want to cancel it
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m
(@Madi39) reported
I hope @telus goes out of business. The worst loyalty and customer service I’ve ever had. Absolutely atrocious and they kept making me wait on the dot every 12 minutes. They want a bill paid but are refusing to let me pay my own moms bill….