Telus Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (25%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (6%)
-
E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| New Hamburg |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
NIGEL TUNG | シンセサイザー兄さん
(@TheIvorySleep) reported
Hey Telus, why is my internet still down?
-
Hockey Fan Dave
(@stickNblades) reported
@TELUS I can’t believe the issues I have had with Telus. My bill is wrong every month. Now, someone comes to finish our security and the internet works like garbage. Internet completely fine before that????????
-
SJ
(@Sjohnson30) reported
@bonsimax Koodo is on the same network as Telus and Bell...
-
Griffin
(@G_DeGiacomo) reported
For once, I’m actually happy I have a phone on Telus... is the ridiculously high price worth it? No, but at least I’ve had service all day.
-
D Cooper
(@Ejudicator) reported
@MeganElise0_0 @Rogers I'm still on Telus (Bell network) it'll work where you go when you are outta country. Roaming isn't as cute throat either.
-
Sam_Samsparkin
(@Sam_Samsparkin) reported
@CharlotteAsks How easy is it for Canadians if they opt for Mobile Number Portability(MNP) to other vendors like Telus or Bell owing to poor service from Rogers? Cost implications?
-
FactsNotOpinions
(@kevinba19912906) reported
@Rogers You lost at least 1 customer today. Switching to Telus first thing tomorrow AM. This is unacceptable. Your "apology" is as meaningless as everything else you claim.
-
Tyler R
(@born2run1982) reported
The 17 hours without service yesterday from @RogersHelps is unacceptable and may be the tipping point for this long time customer to jump ship... @Bell @TELUS how can you entice me to jump to a more reliable network?
-
Chan (Danny) Tse
(@ChanDannyTse2) reported
In our house hold, the 4 of us we have 8 phone numbers. My wife, our older son , younger son & I are all connected with Fido. My older son's work phone only one with Bell. No more, I am switching 1 of my 3 lines to Telus. Can't trust 1 single network anymore! Wife doing same!...
-
라이트
(@00lightz00) reported
@TELUSsupport is there something wrong with the connection? We don't have ineternet since 4hrs ago.. i thought Telus is not affected of the outage?