Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Doc Holliday
(@user03041982) reported
@AnthonyLacavera There's a better solution that involves less government intervention: Open the 🇨🇦 market up to foreign competition and axe the CRTC. Make Bell, Rogers, Shaw, Telus, etc. compete with AT&T, T-Mobile, Verizon, Vodaphone, etc. Next up: Airlines
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Brock Tyler
(@brocktyler) reported
@stafford_greer @TELUS @Rogers So bad. So so bad.
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Astrotuna
(@Astrotuna) reported
Until and unless the big boys like Bell, Rogers and Telus are forced to put better high-speed CPs in rural spots, VIA is gonna have **** ******* WiFi. Or blame VIA for a national infrastructure that sucks ***** because nobody holds Bell, Rogers and Telus to account.
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Glen Byers
(@ByersGlen) reported
@TELUSsupport Another month, and @telus still charging for a service they haven't provided since October 31. Now 3 bills later. How do you say consumer fraud. @crtceng
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InCYnity
(@InCYnityy) reported
@TrifGaming @FreedomMobile Correct. Freedom is cheap, but there's a reason. I'm in waterloo and work at telus if you need a hookup. Boxing week starting soon so not a bad time to be in the market
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Jesse Rolufs
(@JesseRolufs) reported
@SunnnyBeeee @KyleGunderson Switched to Bell fairly recently, and while my plan isn't quite as good as it was under Telus, the coverage and service is equivalent (and I haven't had to deal with the aforementioned billing issue).
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DubBless Media
(@Dubbless_Media) reported
If you are considering @TELUS for your business security or any kind of services in general. Just don’t. Worst @TELUSsupport I’ve ever dealt with.
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Jesse Rolufs
(@JesseRolufs) reported
@SunnnyBeeee @KyleGunderson Used Telus for yrs. Helpful, good coverage, great pricing, but dropped them over a recurring issue where they would cancel my autopay without telling me, continue to bill me without telling me, and then I would suddenly get hit with a large several month bill with interest.
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Connie #ClimateEmergencyIsReal
(@penner_connie) reported
@RagingLibNana @TheJenRollins I'm a Shaw customer too going way back to when they took over Videotron 70s, but everything I am reading says Telus is superior is Speed and reliability. I'm still debating, they are offering a 55" TV but I'm not getting cable do I still want a big TV where would I put stage lol
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@katheren
(@Katherenfog) reported
I even gifted both Telus reps with free magnets I had made & the technician (3 hours in house) who came here took 3 magnets for his children! Why would their sales reps lie like this? I even shared I was recovering from stroke! Told me they knew folks could use help at Christmas!