Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gina Ellis
(@GinaEllis4) reported
@lizzyinyyc Sad. I had a telus tech come fix my, ah, box and he was masked - I didn't think to inquire re vax, oh oh (but that was 2 weeks ago and no symptoms)
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Rob Somerville
(@RobSomerville1) reported
Anyone out there using an antennae to get a better Internet signal to our Internet smart hub? Especially from @TELUS ? Our Internet has been beyond terrible for 2 days now. Bitching about it does not help, maybe an antennae will.
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Sam Ezebunandu
(@Hezeb) reported
Hey @TELUS @TELUSsupport do you have a service outage in Calgary? My home internet has been down for over two hours and no comms from your team to notify.
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Karen C
(@GameBiologist) reported
@Rhiannon_Kirton @TELUS I can't give this tweet a like because that's a total trash move and the kind of passive aggressive paternalistic crap that has no place in a workplace (yes, grad school research is a job in a workplace). And my MS funding got extended 1 semester as an incentive to finish.
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Jik
(@JackieJanes8) reported
@TELUSsupport @lizzyinyyc And then when Liz messages you Telus will say that Liz's mom will have to phone the support line. I've played this game before. Sorry Liz that you can't get better support.😕
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Jik
(@JackieJanes8) reported
@VeryScott @TELUSsupport @lizzyinyyc Telus sucks. 🤷
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neil
(@asodhi74) reported
@telusmobility is telus looking into improvements to their network coverage in Brampton North East, Ontario. Very poor signal. Lot of new development has come here but no nearby Signal towers. Happy to use your service but need signal boosting.
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Kattwoman
(@kattwoman) reported
@Rhiannon_Kirton @TELUS That's totally my bad - You mentioned your move weeks ago on here but I completely forgot. You might be able to book a room in a public library, esp if you're in a major city like Vancouver, Calgary, Edmonton, etc. (Even some of the small town libraries might have space?)
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Rhi Kirton BSc
(@Rhiannon_Kirton) reported
@CageyRatfish Telus is so awful!
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Adamo C
(@chiadamo) reported
Anyone else having issues with @Telus Internet right now?!