Telus Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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TV (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Waterloo, Kitchener, Cambridge and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Waterloo |
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| Kitchener |
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| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Capt Anth
(@CaptAnth) reported
TELUS and TSN need to get their *** together. I hate watching games at home because the service always cuts out. ******* hell. #vwfc
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Sarah Pearson
(@Sarahs_POV) reported
@TELUS my cell service seems to be out Canmore- can you update please
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Seth Clayton Binner
(@BinnerSeth) reported
Well this Telus is what I'm really pissed off about because I'm having visions of the past and can honestly say it's never been a memory of mine not one I blocked out not one I lost just one I didn't have and you can't not believe that like I would think you would try to do
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JudGar 🇨🇦
(@judgar64) reported
@musicbaum @Frazzling When I uploaded the MySaskHealth website, it looks like it was designed or run by a firm in Alberta (Telus) So I guess Saskatchewan will have the same problem. Also, it is one of the worst websites to try to enter information into without constant errors & links not working.
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Luc Turcotte
(@turkeynator_85) reported
from
Canmore, Alberta
What the hell! It’s 2nd time in the last 1/2 hour that my tv and laptop shutdown. Is it a Canmore problem or a Telus problem? 😠
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Matthew B.
(@MattBInYYC) reported
Whatever portapotty/garbage is near the Telus Spark is gonna make me 🤮 @CalgaryMarathon
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Corduroy Orbison
(@_Proto) reported
@CrownRoyal22 @MegaNuck Could just be a bad feed on my end from Telus but it's usually kind of poor quality in motion
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Jane Pine
(@JanePine1) reported
Guess I am getting rid of my landline. Telus switched my building to fibre optic and now I don’t have service until it’s in my apt. Thanks for making me realize I don’t need it. It was just a relic anyway that only robocallers used.
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Violet Brewster🇨🇦❤️🏳️🌈
(@MomladyViolet) reported
@BarbaraV3K You were far more polite than we were Barbra. Lol mind you I think we were more polite to them than when Telus keeps showing up at our door. Someone is going to get a broken foot one of these times.
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Mark Kingsmith
(@kingsmithm) reported
Had enough of @TELUS and their inability to take notes on accounts and make it possible to get what I talk about over the phone in a store. What company should I move to? 20 years of service I am done with them.