Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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bren
(@kiaora24) reported
@Telus was suppose to come to upgrade my service to TELUS Pure-fibre between 9am-11am. So far a technician has not arrived. 3 3 1/2 hours wait time. Not impressed Telus!! Faithful and loyal customer for many years.
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Natasha Slack
(@natashaslack1) reported
One thing I’ve never understood about the 🇨🇦 cell phone system… why do I get charged for INCOMING calls!?! Makes absolutely no sense. @TELUS #doubledipping
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Nutrition Success 123
(@Nutritioniseasy) reported
@TELUS Why is my internet not working in Vernon BC. I got text messages from you saying it was down but not why and when it will be working again. I am on the phone with you but I can’t get a employee. On hold. What kind of horrible service is this
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Kalita Nite
(@KalitaNite) reported
Nevermind! It's totally telus having issues this morning!
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Pedro Paulo
(@nasseraguiar) reported
@TELUS @TELUSsupport I'm gonna ******* sue you for charges that are not mine!! Stupid company!!
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Lisa Van Kampen
(@vankampal) reported
@KenneaPaul @WhistlerBlckcmb @TELUS Holy ****! They need to check school schedules! It is Spring Break somewhere!
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S P
(@simerpurewal) reported
My wifi and Optik tv has been lagging for 3 days straight and called tech support numerous times without resolution. Paying 200 plus dollars a month for service that doesn’t work right now #telus #needtocanceltelus
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Woody Van Arkel 🇨🇦🌽🐖🚲🌞🍺
(@woody_VA) reported
from
Chatham-Kent, Ontario
@Shawridgefarm @bridgetschill I was with telus for year. I was always happy with them. The only reason I Ieft is that I was starting to have reception issue in my own backyard
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Chayse C
(@chaysecarr) reported
@Shawridgefarm @bridgetschill Customer service has been great, way better than bell, but as many people have said on here before I find my cell service seems to suck more and more no more, seems to be a problem for both bell and Telus
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Synthetic Animals
(@moodyangela) reported
@AntonvWalraven @jjhorgan Also drives down wages locally as they flood the market and make it competitive I’m curious how many will be privately contracted or hired under private companies, like Telus