Telus Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
-
Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
-
Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Vogel
(@PeterVogel) reported
@Baddogmedia I'm saying we do not have reliable Telus 4G service in parts of Metro Vancouver. Let's get that sorted out.
-
métis Unit says #RetireLucy
(@desneiges987) reported
@jkenney @TELUS .@Telus I will be cancelling my home services with you as soon as possible and will never use any Telus services or products again because of your constant business dealings with UCP ghouls and the disastrous impact of Babylon health on Alberta doctors and health care system.
-
Esmé Comfort
(@esmecomfort) reported
@DougBlackAB @TELUS @Invest_Alberta Maybe that means better internet service from them down the road?
-
Don Yurchuk
(@prairieplowboy) reported
@jkenney @TELUS And yet Telus cannot get our internet to work consistently. I have Telus staff in our home about every three months, repairing, replacing but never solving the problems. Nice they are out for new business. They do not take care of existing customers.
-
Synthetic Animals
(@moodyangela) reported
Have to turn off wifi to connect Some people work from home. This terrible internet is one reason I lost my job, even having high speed Telus internet, and even when no one else was home
-
MistrMcD
(@mistrmcd) reported
Hey @Telus, piss off with the spam phone calls - I am not your customer and now will not ever be. #DoNotCall #spam
-
Steve D
(@SteveD71) reported
@brittdales @TELUS I have the same issue with Rogers.
-
Me⁷
(@Childofjupiterr) reported
Not the Telus customer service representative thinking I was a 10 yr old bc of my voice😭😭😭 Whyyyy. This is why i hate speaking on the phone and my baby *** voice
-
Alanna A
(@au_naturel25) reported
@TELUS really chose violence with me today. A long time loyal customer who woke up to an automatic bill increase that the loyalty department “can’t do anything about”. Smfh. #TimeToSwitch
-
Ker E
(@kerette45) reported
@brittdales @TELUS It's funny, I got a call a while ago from Telus asking if I had trouble with telemarketers. Told him, "not until you called". He said, "I'm not a telemarketer". I replied, "are you on my phone? Are you trying to sell me something? You're a telemarketer"