Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Born Again Liberal
(@BornAgainLefty) reported
@ShastaMorgen @bowmancanada PS. We are in the country so are limited in our internet. It was Telus or Xplornet for a few years (both slow & unreliable) but now we have Starlink (Elon Musk's company). We signed up as beta-testers. It was a little glitchy early-on but is now 100x better than Telus ever was.
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ziggy stardust
(@taxbuster88) reported
@fanCRTCProfling @Milnoc Hang on. I'll switch to my Guest network....(not pi-holed and should run straight Telus).
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"🆁🅸🅲🅺" Kirkpatrick
(@4CRPG) reported
@KkfromAB @Rogers You will have to get your "Rogers" phone unlocked to work on the Telus/Bell network. Rogers should do this for free for you, change after the phone is "unlocked" if you want.
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Ty Pat
(@typat686) reported
@Jakesnotfunny @EdmontonOilers @Enterprise hearing telus not working, shaw is good.
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FCSM
(@FCSM1009) reported
@TruthWestCan1 @KkfromAB @Rogers Omg... I've had horrible luck Telus. I would not go back to Telus. Mind u, I wish I didn't need my phone for my job and would love to have not a phone anymore so maybe I'm not the guy to be commenting on this stuff. Lol
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Trina
(@chezlamere) reported
@bowmancanada I would NEVER combine cell & TV. I've been with Rogers for cell for 15yrs+ and Shaw for Internet TV forever. A streaming box & service. Telus sucks... Call centers are NOT in Canada language barriers (I know many that are stuck with it). & I've had to get tech services for them
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Darlene Gibson
(@DarleneKGibson) reported
@TELUSsupport I have spent 5.5 hours today getting the run around from Telus because of a “known system issue”
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Ash Floyd
(@AshFloyd3) reported
@KkfromAB @Rogers I am Telus. Not bad but just as expensive as the rest. Haven't had issues I have had with Rogers
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Kruti
(@KrutiSutaria) reported
@TELUS for adt how do I get hold of someone. I keep getting transferred and it's telling me the call center is closed. My alarm tripped and no one called me about it. I want to cancel. And getting increasingly frustrated #telussucks
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Marshall Walker
(@PurePlugins) reported
@Shawhelp I've had no phone, internet or cable for over a week now, and every time I call support I get the runaround maybe it's time to switch to @TELUS