Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterloo, Ontario 02/11/2026 03:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffcomeau Jeff Comeau (@jeffcomeau) reported

    @oliviawhite06 @exodus_io @TELUS Thanks for your help, but my assets are all gone. They've been siphoned off my account. I can log in to my Exodus wallet no problem, but balance is at zero. How on earth could your contact help me out ?

  • MarkFedRecruits Mark Fedyshen (@MarkFedRecruits) reported

    @Novusnow Maybe let’s not complain so much about a small (rare) outage with a local provider. These companies keep prices fair and after years with Telus and Shaw I have to say the service is comparable and the customer service is far better.

  • CanadianWookeyz B Heine (@CanadianWookeyz) reported

    @Shawhelp thats to bad thought you would be like Telus

  • raskalryan RyanR (@raskalryan) reported

    Getting tired of all the spam calls from various 613 numbers (likely spoofed) every Fay as early as 6:30 in the morning. @TELUS is doing absolutely nothing to stop this. Time to get rid of the landline and #Telus service. @CRTCeng @CRTCHearings #crtc

  • KatNorris_ Kat Norris (@KatNorris_) reported

    Are you serious #Telus? It's always at a good part that the signal cuts out.

  • towhey Mark Towhey (@towhey) reported

    * @Koodo offers an incentive to switch from @PublicMobile. Both companies are owned by @TELUS. Gotta wonder if Telus simply shut down PublicMobile’s website functionality to drive customers to the higher cost Koodo. Any similar experiences?

  • Blue_F_Phoenix Blue Forest Art (@Blue_F_Phoenix) reported

    @MarkFedRecruits @Novusnow Not rare. Our internet connectivity is so poor but the building we are in had a contract with Novus. I’d switch to Telus if I could.

  • Norm_Farrell Norm Farrell, IN-SIGHTS.CA (@Norm_Farrell) reported

    BC Government chooses to declare a continuing emergency and keep secret financial information about pubic business. However, BC's largest corporations (Telus, Teck, Finning, Lululemon, Lions Gate Ent., etc.) manage to issue their reports without unusual delays.

  • Syborgg 🇨🇦 Mikey 🇨🇦 (@Syborgg) reported

    @EssesAndGees19 @Brownsfan791 @Rogers I’ve had Telus Optik for almost 6 years with no issues.

  • markmageee Mark Magee (@markmageee) reported

    @KSPrior @Lenovo Cool story about Lenovo. I live in Canada and of our phone companies called Telus. They were offering a deal to get a free Lenovo. I thought it was called Lenobo. The computer never came but I talked to one of their reps about Jesus. She had recently come to know him. God moment