Telus outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  Peter Muscat (@Peter_Muscat) reported 2 minutes ago from Woolwich, Ontario

  @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

• 
  Ryan Leys (@ryanleys2) reported 6 minutes ago from Cambridge, Ontario

  @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

• 
  Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 7 minutes ago from Kitchener, Ontario

  @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 23 minutes ago from Waterloo, Ontario

  Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

• 
  Scott Shannon (@Shanny684) reported 29 minutes ago from North Dumfries, Ontario

  @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

• 
  Michelle Oram (@MichelleOram13) reported 31 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

• 
  John Harris (@JStanley81) reported 46 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  John Harris (@JStanley81) reported 50 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

• 
  John Harris (@JStanley81) reported 51 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

• 
  Lorin (@lorinxoxo) reported 57 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

• 
  John Harris (@JStanley81) reported 60 minutes ago from Kitchener, Ontario

  @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Steele (@jordan26steele) reported 5 minutes ago

  @TheGunzShow @kellyinvegas They were initially intended for the trades-trucking industry but Nextel and Telus (Canada) saw the obsession with them and started pushing them on everyone. Worst mistake ever.

• 
  Zaptor999 ♻️ (@zaptor999) reported 11 minutes ago

  @TELUS @TELUSsupport Please stop throttling Public mobile service to death. It's really unusable now. I can't even use Amazon app because you throttle the photos and videos in it.

• 
  Alex Stevens (@AlexSte49374492) reported 13 minutes ago

  @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?

• 
  Rtown79 (@RyanMay02103594) reported 13 minutes ago

  @MelissaLMRogers @401_da_sarpanch @TELUSsupport Go to virgin. I was paying $140 with Telus. They don’t give a ****. With virgin I’m paying $60

• 
  Naz (@faithlessghoul) reported 17 minutes ago

  glad I have never given my money to Telus cos wtf do you mean you want to put a ******* AI data centre in Vancouver??? get ******** out of here.

• 
  alice (@hcsrih) reported 19 minutes ago

  Canadians be like, "were you affected by the Telus outage this morning?"

• 
  Dodge (@mtnpic) reported 19 minutes ago

  @NoahGairn @MattShel1989 For me, this aversion is a mote choice, and really doesn't belong to them exlcusively. Maybe time to help the RACF staff who are indifferent to move on. Maybe a career with Telus?

• 
  Fu Cookies20 (@FCookies20) reported 20 minutes ago

  Not while my mobile bill is $125 they're not???? Wtf - we have the highest mobile rates in the G7. I'm tired of getting robbed by Rogers/Bell/Telus tf?

• 
  Dr Bud Prizeman (@RobertMutis1) reported 25 minutes ago

  @jodyvance @TELUS It’s crappy equipment. The digital boxes are total junk. We’ve had to replace ours twice due to a variety of issues.

• 
  Daniel Stevenson (@D313131Daniel) reported 26 minutes ago

  @MelissaLMRogers @TELUSsupport Hey a decade ago Canadians were offered American cell service in Canada, but Telus whipped up such a frenzy among Canadians it never happened.