Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 21 days ago |
|
New Hamburg
|
Phone | 2 months ago |
|
Kitchener
|
Internet | 2 months ago |
|
Cambridge
|
Phone | 2 months ago |
|
Cambridge
|
Internet | 3 months ago |
|
Kitchener
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris (@JStanley81) reported from Kitchener, OntarioI take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin (@lorinxoxo) reported from Kitchener, OntarioShout out to Telus they got my back we still got service up in here
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John Harris (@JStanley81) reported from Kitchener, Ontario@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alysha (@aenux) reportedHey Telus what’s the point if your therapy line books out for weeks generally we need help asap not three days out.
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Bobby Allyn (@BobbyAllyn) reportedShe said when she was hired and trained for the job, the demo videos involved TikToks of children fighting. She says she was never warned of just how disturbing some of the footage she would be seeing every day would be, so she sought counseling through contractor Telus
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Cheryl Koch (@chekoc1) reported@Quea_Ali I have Telus. Left Shaw it was awful. I have been paying for high speed internet and it never gets up to speed! Had 4 service calls with tech to home. Still doesn’t work well. Nowhere left to turn to.
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Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported@jcalder1983 @BaldurBarons That's what I thought as well but I thought I had checked and both were on 5. Starlink is in the hallway waiting for a mount bracket and ethernet adapter, will test more after I happily take down the Telus thing
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Michelle Dyer 😈🍷🇮🇹🌺 (@Dyertalk) reported@TELUSsupport @TELUSBusiness @TELUS Any word on the network outage that is causing our business phone line to cut out during client calls? Tried calling support from a cell phone but got cut off by you - twice. Are we closer to solving the issue?
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Michael Gallagher (@radarssbm) reported@SpacemanStuv Realistically they all suck and it has more to do with where you live. I have Telus in BC and while the customer service is garbage, the fibre connection is legit.
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Tom (@ye11y) reportedHow to get someone to migrate to @TELUS Fibre optic service. Cut their internet, but not TV nor phone service. Strange tactics.
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Justin Martin (@jam6475) reported@randyw74 @drex I've been a shaw customer since i moved to Vancouver back in 2005. Will probably be switching to Telus as I have no desire to become a Rogers customer.
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Doug van den Ham (#StandWithUkraine) (@DvdHam) reported@alexbozikovic Upside down Telus Sky?
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Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported@Kotyjo @mattgreensheave Yes, I saw a Starlink last year and it had an ethernet port on it, the one I got a few days ago didn't so I ordered one but it says mid April shipping. I guess I will have to leave Telus hooked to network a few more days 😢😢