Telus outages and service status in Waterloo, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 23 days ago |
|
New Hamburg
|
Phone | 2 months ago |
|
Kitchener
|
Internet | 2 months ago |
|
Cambridge
|
Phone | 2 months ago |
|
Cambridge
|
Internet | 3 months ago |
|
Kitchener
|
Phone | 4 months ago |
Community Discussion
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Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris (@JStanley81) reported from Kitchener, Ontario@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin (@lorinxoxo) reported from Kitchener, OntarioShout out to Telus they got my back we still got service up in here
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John Harris (@JStanley81) reported from Kitchener, OntarioI take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Williamduke (@William55412179) reported@TELUSsupport just received work support ever new to telus looking to move two phones don't think I ever well after this chat. horrible wanted to put more for my new phone , no such thing
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Don 🇨🇦 (@Bioguy099) reported@SPhillipsAB @TELUS @telusmobility My family has used them all at some point. Sadly, they all have the same customer service. Wish I could pass on a recommendation.
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Brenda Krokosh (@BrendaKrokosh) reported@SPhillipsAB @TELUS @telusmobility I’ve never had any problem with Telus. Anyone can have an off day. One experience shouldn’t determine how you feel about a company. I bet they’d make it right if you let them.
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Karen (@Musicopia) reported@SPhillipsAB @TELUS @telusmobility I’ve loved the service from Virgin. I’ve been with most of the others - except for Freedom - Virgin Canada has treated me better than all of them combined!!
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Sean Fordyce (@seanfordyce) reported@CRTCeng What are you going to do now that they all did not bother? Telus did not even advise their tech support and cust service that people would be calling. It does not exist. Customers can leave if they want as competition doesn't have it either. Everyone laughing at CRTC.
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Jordan Harris (@the_jordawesome) reported@distinctivename @johnsonave I came to echo the Ubiquiti thing. Everything on my side of the Telus modem is UI gear, and its been great so far. I went incrementally, from router, to APs and now cameras. It can even automatically reboot the modem if the router detects the internet is down.
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#loveissweet (@MCsoprano) reportedWhen Telus reps on the phone don’t have a valid reason, they just hang up the call. Why tho?
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Vince (@in_Vince_ible18) reportedSince @telus updated their infrastructure in my town my phone is worse. Slower loss of service. It’s pretty brutal
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Lee Francis (@yegronin) reported@SPhillipsAB @TELUS @telusmobility Add another vote for Virgin mobile. Bell network but cheaper and with better customer service.
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Sean Fordyce (@seanfordyce) reportedOn Telus but can see other carriers not putting it on websites. Had tech support confirm it does not exist on Telus except for the Google pixel. And tech did not even know about it before I told him. Clearly they are not afraid of CRTC?