Telus Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (23%)
-
Wi-fi (13%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne DeBlois
(@annedeblois) reported
@TELUS Why don't you just DO IT? Put on the antennae and wires, offer the service, get on the walk !
-
Yims
(@yimotun) reported
@TELUSsupport hey i have been waiting for a manager to call me back since Dec 21st, yet no one called. When I called back just now to Telus to see what is going on, the rep hang up on me as soon as I asked for a manager. This is the worst #CustomerService #customerexperience ever
-
darrylcn
(@darrylcn) reported
@koodo Hi, I just ported my number to Telus - do I have to do anything else to cancel my Koodo account? Thanks!
-
Zee
(@DarthMeryk) reported
@wociio i have 1gbps speed from telus for 89 cause of uh long term customer or whatever. Im pretty sure it shouldn't be that expensive
-
Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
-
viewfromright
(@myCDNview) reported
@NHLFlames @TELUS Who cares. We get locked down, kids can’t play hockey because leagues shut and fear of being ticketed by Gestapo. Flames and NHL should be ashamed that they are playing while fans and the further NHLers locked by communists.
-
Di Wang
(@MrDiWang) reported
@TELUSsupport I’m not using Telus internet, but I’m having trouble with the low battery alarm of an existing modem box left by a previous tenant. Is there a way I can stop the alarm.
-
BrowntoBure
(@BrowntoBure) reported
@nicarellano @Shawhelp Already had internet for years. Just spoke with Telus. Like 40 dollars less than what I've been paying for **** I actually watch and 4k.
-
Logan Roy
(@Ilikeitlike777) reported
@Coreaaa97 @TELUS I think it may help if the company releases a PR. Right now there is big accumulation, nice chart, and low SS. Many small caps under a buck have run big, i think $NSPR will go.
-
JYB
(@__JY__) reported
After 9 hours and 12 days dealing with @RogersMobileCa in trying to get them to fix an error that they made, I still have no working phone. Time for @TELUS !