Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Patachara
(@pondering2) reported
@John1MD My daughter dropped off her aging dog as he needs a human with him all day now. He came with his own subscription to Telus Pet Health in case vet services are needed. Telus Health is willing to hook you up ... stunningly awful shift in health care realities for us all.
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Katy Jean
(@katynotie) reported
Damn now I really have to get myself to Telus. Motivation!
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Rohit Mittal
(@rmittal_uw) reported
@TELUSsupport internet outage for 3 days, was informed Telus engineers still working on point of fault.
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Rohit Mittal
(@rmittal_uw) reported
@TELUSsupport internet outage for 3 days in Edmonton, was informed Telus engineers still working on locating point of fault in the fibre network.
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Babak Niroomand
(@bnm5475) reported
@TELUS @TELUSsupport Thanks Telus for the support🙏
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Elnaz Karami
(@Elnaz_AK) reported
@TELUS @Virgin I remember back in 2019 when the same thing happened I finally just picked up my phone and called my family and you guys sent me a 200 CAD bill. I called your customer services and begged for help and your agent insulted me. Maybe that’s the time to help? @VirginPlus
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Mahsa
(@Mahsa29984121) reported
@ThreeUK thank you three for putting your customer first .Iranian British are trying to reach their families in Iran to insure their safety please follow TELUS and Koodo’s lead with their kindhearted decision to waive charge and stand with us as a community
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Mark Sweeney
(@MarkSweeney) reported
Hey @TELUSsupport @Telus - how do I cancel my internet/tv without having to call a phone number I can't hear on because I'm deaf and can't hear on a phone?
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Arian
(@aftsmt) reported
@ShawInfo Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families? @Rogers and @TELUS have already done that!
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Iman
(@imandkh) reported
@Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی