Telus Outage Report in Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Charles
(@Michael56283993) reported
Telus cut my 24/7 tech support
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ThemastFoodist
(@TheMastFoodist) reported
@TELUS @TELUSsupport today is their day ur internet is down with no ETA and no info of what's gone wrong, it's Monday my wife n I work from home we both have lost a day's because there's no internet, it's unacceptable for downtown Calgary area
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Larry Svenson
(@Larry_Svenson) reported
@Suneeta21 Sounds like phoning Rogers or TELUS or pretty much any other group that labels themselves a "Service" Provider. Guess their out is that they don't say they are silent on the type and quality of service.
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Michael Charles
(@Michael56283993) reported
Telus wants me to pay a bill without seeing the charges.Will not unlock access ro my online account.12 years of crap
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Tyson Moore
(@tysmo) reported
@JustinEss1 @jfmezei Canada's™ Fastest™ Mobile™ Network™, except for that weird period when Telus was on top, then it was Canada's™ Best™ Mobile™ Network™.
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elatixlol
(@Elatix_) reported
@LucidCookie @EuroXBL wtf is a telus
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Richie
(@RichieVroom) reported
@TMTteammoney I was wondering why couldn’t hear you! Answered with stacks on stacks! Oh and my #telus sucks *** from the lake 🥴
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Craig McMaster 🇨🇦
(@thecmac63) reported
@TELUS why do you suck sooooo hard??? All I want to do is find out if there is a service outage!
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Cody Stuart
(@betamanic) reported
@bowcyclesports @dinnerwithjulie @TELUS Because we live in Canada and for some strange reason treated like some sort of backwoods frontier type society where cell phone companies treat customers like they’re laying down the first railways across a new country and therefore able to charge whatever they want
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Andy 🎶🎹🎵🎤🎶
(@Bandlord1) reported
Who you got for reliable internet service provider in the Strathcona County area? (Besides Telus & Shaw)