Telus

Telus Outage Report in Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterloo, Ontario 03/29/2024 11:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge.

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City Problem Type Report Time
CanadaCambridge Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BureauRussell Fredward Bureau-Russell (@BureauRussell) reported

    @imDavidBarnes @CollinsEbubechi Here in Canada it must be different cause I worked at pc mobile and Telus mobile and other places and they all worked fine with iMessage and never told me to download anything else and freedom mobile has iMessage business chat like many many others do to

  • NinjaaMastaa NinjaaMastaa (@NinjaaMastaa) reported

    @TELUS how come my internet name and password changed after a power outage? Didn't revert to the iron gal name I was given, even..

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    2 minutes left in my show & @TELUS is AGAIN telling me that I must have jumped up and disconnected my digital box. **** Telus! Are there any class action lawsuits happening against this clown company?

  • Hannah_Bananaz Hannah Banana (@Hannah_Bananaz) reported

    @jacques1400 @NaomiWong1984 It is indeed. Poor Nortel. Telus is next. The future is not friendly haha.

  • peternowak Peter Nowak (@peternowak) reported

    @ldeichel @DanSternTweets Sorry, that was directed at our friend from Telus. I'm not going to get into the Ontario issue because I'm certain you won't get the problem.

  • MikeVancouver2 Mike Vancouver (@MikeVancouver2) reported

    @newbyjr @DonTaylor5 @KarmSumal It's not just the Amateur Hour staff, even the commercials are worse--Questrade, Telus and others pulled straight from TV using a kid level recording device and put on their horrendous quality AM 650 signal. 17 workdays of this crud is too much for me.

  • IanBens19706780 Ian Benson (@IanBens19706780) reported

    @CBCNews @NicoleatCBC Will your next story look that the criminals that are bell and telus. Yes he's famous but it's literary 'some guy' provided internet service to Canada besting the clown car providers here in Canada.

  • Eradicate_X Eradicate_X (@Eradicate_X) reported

    @TELUSsupport Has Telus acknowledged that the Pik TV app has been broken on Apple TV since November? There is a growing number of frustrated people that can't watch anything because the picture keeps freezing and playing catch-up.

  • KristinRaworth Kristin Raworth (@KristinRaworth) reported

    @Vitormarciano @timquerengesser They’ve actually addressed this a bit -speaking as someone who lives downtown- Telus is now doing a lot of internet downtown now and as someone who works from home almost exclusively since March I have had no issues since I switched over

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jfmezei So how will this turn out? Customers are not obligated to remain in a contract after 2 yrs. Telus will want their money. But, customer not obligated to pay after 2 yrs. Will Telus will try to con people into another contract or other?