Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kat B
(@IamKGB) reported
Hey @TELUSsupport @TELUS is 16043151538 one if your customer support numbers? Apparently I’m eligible for a phone upgrade according to the guy that just called. He hung up when I said validate who you are…
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Baked Goods
(@BakedGoodsYYC) reported
@rory__lewis @kEndAllWars Back when I worked at telus my onenote had like 50 tabs with note templates covering all the outcomes for like 95% of the types of work I was assigned. When I started using it I had to **** around for an hour or more to avoid being way way more productive than everyone else.
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David O'Brien
(@_davidobrien) reported
@jennwalliss @TELUS $25/month flat rate excluding overseas calls, which I never make
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WCoaster
(@WCoaster77) reported
A great way to talk with your money. Cancel your cable in protest to the propagandist MSM being broadcast on your local cable feed. Save a bit of money use it to support your information provider of choice. Bye Bye @TELUS
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TELUS Support
(@TELUSsupport) reported
@brokensegment Hi Todd, these emails are sent to clients that are subscribed to Telus Online Security. If you do not want to activate the service, please give us a call at 1-888-811-2323 to cancel.
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Adam Berg
(@OurFatherChaos) reported
@_adamdh I used to LOVE going to Telus Field for Trapper games (and then Edmonton Capitals games since the Crackercats sucked and also had a terrible name). I hope they stick around!
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T SPENGLER
(@tmsoil) reported
@TELUS Down with 5G. If it kills birds, what will it do to the rest of us?
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馬德豪
(@CURTMAH) reported
@chrisdoyle78 Yep, it was a disgrace that it was so closed off to street level pedestrians, esp on Stephen Ave of all places. This will hopefully add to the street, unlike that **** hole known as the Telus center.
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SumGuyOnline
(@askrickdotcom) reported
I predict still no one will go to the museum. Maybe pay people to go. Especially if it’s as bad as Telus Spark!
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ΑΛΕΞ K
(@andros_sk_mari) reported
So @TELUS / @koodo are capping internet speed on 4g plans to 100Mbps, which charging a **** load of money on their higher tier plans. In other words, either their network sucks, or they will introduce a price plan add on to get faster speeds. #telus #koodo #canada @CRTCeng