Telus Outage Report in Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (53%)
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Phone (22%)
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TV (9%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener, Cambridge, Waterloo and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Waterloo |
Phone | |
| Waterloo |
||
| New Hamburg |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Frances
(@frances_twitr) reported
Escalated customers? Make it *more* difficult to contact customer service. Looking at you @koodo and @TELUS
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Jordan Steele
(@jordan26steele) reported
@diana_murphy613 Telus is your most competitive of the big 3. Bell isn’t a bad choice either but wouldn’t touch Rogers even if they offered me 50% off my bill. They’re that bad. I’ve repped all 3 so I say this with some experience behind me.
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Yard Plots Landscape
(@YardPlots) reported
@telus take money from the government so there is less for people with disabilities because they want to expand their internet service. After they take the governments money they lie to the public about how they look after PWD's
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Jay A
(@rodice11) reported
@TELUSsupport frig telus, give me back my reliable copper line instead of dealing with all these problems with Fibre optic. 5th time I call you guys with problems in 2 months.
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Yard Plots Landscape
(@YardPlots) reported
After 30 agents, a dozen lies and no deal for people with disabilities you still have your management call me to try setup service with me when I've called numerous asking for telus to undo the changes your 3rd party company made on my line AFTER I canceled
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DS Canada (306)
(@DCanadafirst) reported
@diana_murphy613 If you travel much Rogers does not travel well. They only work in Saskatoon and Regina here because the signal they use does work with Telus, sasktel or Bell. I think Rogers is CDMA and everyone else is GSM. But they have changed too have not checked in a while
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CanadaGuy64
(@CanadaGuy64) reported
@teresaarm2017 @CTVNews Telus is crap
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Yard Plots Landscape
(@YardPlots) reported
That money would be better off in my hands than being used to expand Telus' rural service. The money was meant for me but you can't offer me a dime because the government is no longer paying your bill for internet for good
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Mike Johnson
(@MikeJohnsonbc) reported
@DanielNewman I tried that with Telus, one of Canada’s triumvirate cellular companies. I was calling about a billing problem. Their billing department transferred me to, you guessed it, their automated CSR line, which could not respond my query “can I speak with someone about my bill?”🙄
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Michael Hughes
(@micha3lhugh3s) reported
@miketighe 2 questions: what are the problems that you typically ran into with Shaw Mobile, and does Telus Business offer relative good rates for small biz?