Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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mar des
(@mardes43) reported
@dbeggs13 Telus also had online issues. They own ADT and now vivent. Could that be a monopoly too?
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Shane Bell
(@Bell03241976) reported
@222Minutes Well if you didn't hear health Canada with the help of Telus spied on 33 million Canadians in 2020 without our knowledge or consent. There's a clue for you
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Mind over Matter
(@tryoung) reported
@lukin2006 @mgeist @rexglacer Again, not everyone has choices. Some literally have only 1 choice, and not only out in the middle of nowhere. But you do you, believe what you want. And churn between Bell, Rogers and Telus. They're all cut from the same cloth. I've been with all 3, horrible service.
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Commissioner Miner
(@fanCRTCProfling) reported
Rogers: Bundle is king Bell: Bundle is king Telus: Bundle is king Videotron: Bundle is king. Shaw: Bundle is king. Competition Bureau: Bundle is king. #CRTC: Bundle is king. Outage: Your fault for having a sole supplier & not being able to afford anything else.
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Kim Mitchell
(@1vs3) reported
@inkscrblr This kind of things is one of the reasons why we gave up on Rogers several years ago. Internet with Virgin mobile, phones with Virgin, Telus and Koodo. No problems in several years. We were up and running the entire time.
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🛑IAmTheHermitTTV
(@IAmTheHermit1) reported
@RogersHelps You’re service still sucks glad i moved to telus
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Mark Prive
(@prive_mark) reported
@Youthepurple @AndrewFstewart @TELUS Exactly. equally as terrible.
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Shane
(@Shane51048078) reported
@vote4robgill @Rogers I'm not calling Rogers at all... I'm calling Telus to change my service provider
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MOT - momOfthree🟥
(@letsgetitbetter) reported
@JJ_McCullough @boldbroker They would have shut the whole thing down when Covid started like they did everything else. Toronto shut down wading pools as they heard about Rogers and require a phone. They use Telus. If the gov controlled haircuts or pizzas no one could get them either.
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Patrick Dusablon
(@PatrickDusablon) reported
@CheriDiNovo @CRTCeng @JustinTrudeau Short answer: CRTC senior ranks are stacked with former Bell, Telus and Rogers executives who act like they're still working for their old corporations rather than the public service.