Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Siemens
(@masman62) reported
@byterryjones Im cancelling my telus TV tomorrow...paying to not watch sports is #@÷% stupid
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Kevin
(@kevinodotnet) reported
Please join me today in turning the screws, slightly, on Bell, Rogers, or Telus. Leave the independents alone. I just called Bell, my current ISP, and mentioned how their competitor has a faster service for the same price if I switch. I now have that faster service, same $.
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Alicia Hedden
(@aLichedd) reported
Been with @TELUS for less than a week and I am ready to cancel my service 🗑
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Ian Seggie
(@IanSeggie) reported
I still have a mobile account with one of your competing carriers and it would take me 15 minutes to port this phone number and shed the headaches just like that. If you value your customers, you shouldn't treat them like this @TELUS.
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( ;- )
(@ktownareacouncl) reported
got of phone with @TELUS loyalty. Best offer for me, a customer of 13y+, is suggesting I switch to Koodo to get the same deal as @Virginmobil, @rogers, or get a few $ off, buying phone outright, which is ~$200 more&less choices than at google store. #CustomerFirst
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SkariMari 🇨🇦
(@DawnCMW) reported
I checked my Alberta health record to confirm my booster was showing on it. The web address cycled through a telus url. What the hell AHS? I never consented to telus having access to my personal health info. I have refused to use those crooks' products for over 25 years.
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Speaker of truths!
(@NikkiStyxx) reported
@TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.
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Bee
(@bee2216) reported
@JohnKangles @mikesbloggity His personal physician? oh yeah forgot about that. He gets care and you don't.... If Kenney had a personal physician he would get Kenney help for his Alcoholism, unless he's using Telus Babylon and then he's on hold.
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Xu Liang Li
(@EngineerLiang) reported
@TELUS @HockeyCanada We support you! #CheerForGood @HockeyCanada
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Farrah Khoja
(@farrahinthecity) reported
@TELUS @TELUSsupport your telephone support is really bad. It's painful to call in! 😳