Telus Outage Report in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Waterloo come from postal codes N2L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (24%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, Waterloo and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Waterloo |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Wi-fi | |
| Kitchener |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Rollins
(@TheJenRollins) reported
@_carrieann @TELUSsupport @TELUS They haven’t helped much, sadly. I should get internet on Thursday but I’m switching to Rogers for my business cell lines. I’m in an “area of concern” for cell service aka, I’m in a dead zone.
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Jen Rollins
(@TheJenRollins) reported
@Taramic81971890 @TELUS @telusmobility Them - turn on Wifi calling. Me - that’s the problem, I also don’t have wifi until Thursday. Only thing I can do at home is call 911. Why would I want to keep this service? Why didn’t anyone stop me from moving everything over. Commission? That’s brutal, IMO.
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seanybabes
(@seanybabes) reported
Why Telus charge me US texts/data when I never left the city
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Mark Paradis
(@markpa84) reported
Hey @TELUS and @TELUSsupport, nice to see that you reward my decision to stay with Telus by charging me a $50 connection fee. If that's how you treat your loyal customers, this will be my last renewal with you.
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
@LC27LadyB Sorry for the rant. It's not the first time Telus has done this to us and we're past annoyed. Told a friend I'm about to get boring out here because I'm going to tweet & tweet about this lousy service, lol
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Ajay
(@ajaykamboj80) reported
from
Chestermere, Alberta
@TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..
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Aatos Lehtila
(@Qualifyfor) reported
Does anyone else here have Telus Smart Security? I started with ADT, which was bought out by Telus. Now I get letters constantly telling me to upgrade my system, but I can never get through to them. Great sales team with zero support @TELUSsupport . Only handle phones it seems.
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DaleCadeau
(@DaleCadeau) reported
from
Delta, British Columbia
@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Got that Shiba?
(@hfxfreak) reported
@chatrwireless_ been with this company 7years never missed a top up not even once in 84 months. Ever since their update my data has been ****** and draining way to fast. So after a loyal 7 yrs I will be leaving chatr for Telus. No customer service, ****** service. **** chatr