Telus outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  John Harris (@JStanley81) reported 9 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  Ryan Leys (@ryanleys2) reported 10 minutes ago from Cambridge, Ontario

  @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

• 
  Peter Muscat (@Peter_Muscat) reported 13 minutes ago from Woolwich, Ontario

  @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

• 
  Lorin (@lorinxoxo) reported 25 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

• 
  Scott Shannon (@Shanny684) reported 25 minutes ago from North Dumfries, Ontario

  @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 27 minutes ago from Waterloo, Ontario

  Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

• 
  Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 28 minutes ago from Kitchener, Ontario

  @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

• 
  John Harris (@JStanley81) reported 33 minutes ago from Kitchener, Ontario

  @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

• 
  John Harris (@JStanley81) reported 35 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

• 
  Michelle Oram (@MichelleOram13) reported 54 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

• 
  John Harris (@JStanley81) reported 56 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reece Martin (@RM_Transit) reported 4 minutes ago

  How is AI policy going in Canada? Well *Telus* is going to be building a huge data center in DOWNTOWN VANCOUVER (how is this even slightly compelling) and needs federal government help . . . We are in trouble. . .

• 
  Fu Cookies20 (@FCookies20) reported 5 minutes ago

  Not while my mobile bill is $125 they're not???? Wtf - we have the highest mobile rates in the G7. I'm tired of getting robbed by Rogers/Bell/Telus tf?

• 
  Jon Benet Rammstein (@jbrredux2) reported 6 minutes ago

  @PeterMeiszner @BoVanston @TELUS 80% of a large number is still a **** ton of water. No one buys your lies anymore. Data centres serve no one except the parasites profiting off them

• 
  ZeroPathos 🇨🇦 - Nasty Canadian (@PathosZero) reported 8 minutes ago

  @HRHRWH1960 @TELUS As for the issue, if you don't already know that, you should do a quick google of what these AI data centers are doing to towns in the US. Carney was a better choice than Poilievre, but that doesn't mean he then gets my blind support on everything.

• 
  😶‍🌫️😶‍🌫️ 🥲 (@KJ232590) reported 9 minutes ago

  @NewsroomGC **** Telus. They just want AI so they can ship jobs to India and use it to alter their accents.

• 
  W.C. (@Joe33932) reported 9 minutes ago

  @TELUSsupport Are you gonna fix the sound drop outs and skipping on the Telus 4K boxes?

• 
  Nick (@sharpie_360) reported 10 minutes ago

  Telus has some ******* nerve charging the prices they do to join a network that has zero service. We desperately need some real competition for these jerkoffs

• 
  Kwabena Boateng (@startedwithswag) reported 11 minutes ago

  @TELUS I haven’t been advised anything. The customer service rep I spoke to couldn’t answer anything. Mind you I ordered this phone on April 30.

• 
  Neil (@Revelat_i) reported 13 minutes ago

  @MarkJCarney The money telus received during covid to support federal surveillance should cover the costs.

• 
  world_citizen (@worldcitizenOG) reported 16 minutes ago

  @CoJoHendo @sitkamedia @JarrydJaeger Misinformed comment. You've probably never heard of the Telus Garden office