Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg, Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Geordie GreenHeart
(@HealingVisionz) reported
.@telus I am considering becoming a mobility customer, please tell me what the difference is between “Promotional discount”, “Easy Payment Bonus Discount”, and “Bring-It-Back Bonus”. Are all of these needing to be paid back if I upgrade my phone early?? #telus #wireless #mobility
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KG
(@fraulinegretz) reported
@SidhuDP In the city, Rogers. My Telus (work) was awful. In the country I find bell has better service in remote areas.
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Kevin Sole
(@Kevin_Sole) reported
Oh good, here comes another round of TELUS's "we're gonna slow down your internet so you think you have to upgrade to get the speeds you're actually paying for" schtick. How exciting.
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Preston Hodgkinson
(@NHLHodgkinson) reported
Seriously, never support @Telus internet.....it took them SEVEN MONTHS to install my internet at my current place and the service is spotty as all hell. Its a joke.
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Tams
(@Tammad) reported
Just got a call from @TELUS about my $600.00 phone bill that's 2 months btw and was told to get a job and pay my bill instead of paying my rent or putting food on the table. WTF is wrong with this, I just started back at work been living off of crb @JustinTrudeau @fordnation
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False Dichotomy Sociopath
(@cuntslaw) reported
@ratbabyonline @NoraReed genuinely people need to [redacted oh solo redacted] to scare the **** out of all these rich *** people building and living here. also that new Telus building being built downtown is gonna ******* ruin it, and also kill SO many birds >:(
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B𝟟n²
(@b7n_squared) reported
Don't use Telus for phone plans. They overcharge you ridiculously and it's a nightmare to opt out. They are awful
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whattodo
(@Al_leithi) reported
@TELUS Just I want one reason why charging me for location I don’t have any more?! I had called Telus never get the right person to speak to 😔
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🇨🇦 Sandy Rice 🧶🐈
(@Birdhouse7S) reported
@shanedumar Or, just cancel your Telus service. I cancelled mine when their prices went up. I’m with Rogers now.
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Canadaguy
(@Canadaguy4) reported
@TELUSsupport this whole telus ADT fiber etc has been a total cluster Fck ... telus closing down tower staring April 1 with new tech ..TELUS NEED TO SLOW DOWN AND GET A REAL PLAN ..BEFORE MERGING REPLACING ANYTHING..