Telus outages and service status in Waterloo, Ontario

No problems detected

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Telus generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
The most common problems reported in this area mention Total Blackout and Phone.
The most recent signal from this area was received May 27, 3:10 PM EDT.

Total Blackout (50%)
Phone (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0
May 31, 4:40 AM EDT	0	0
May 31, 5:00 AM EDT	0	0
May 31, 5:20 AM EDT	0	0
May 31, 5:40 AM EDT	0	0
May 31, 6:00 AM EDT	0	0
May 31, 6:20 AM EDT	0	0
May 31, 6:40 AM EDT	0	0
May 31, 7:00 AM EDT	0	0
May 31, 7:20 AM EDT	0	0
May 31, 7:40 AM EDT	0	0
May 31, 8:00 AM EDT	0	0
May 31, 8:20 AM EDT	0	0
May 31, 8:40 AM EDT	0	0
May 31, 9:00 AM EDT	0	0
May 31, 9:20 AM EDT	0	0
May 31, 9:40 AM EDT	0	0
May 31, 10:00 AM EDT	0	0
May 31, 10:20 AM EDT	0	0
May 31, 10:40 AM EDT	0	0
May 31, 11:00 AM EDT	0	0
May 31, 11:20 AM EDT	0	0
May 31, 11:40 AM EDT	0	0
May 31, 12:00 PM EDT	0	0
May 31, 12:20 PM EDT	0	0
May 31, 12:40 PM EDT	0	0
May 31, 1:00 PM EDT	0	0
May 31, 1:20 PM EDT	0	0
May 31, 1:40 PM EDT	0	0
May 31, 2:00 PM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Cambridge, and Kitchener.

City	Problem Type	Report Time
Cambridge	Total Blackout	4 days ago
Kitchener	Phone	4 days ago
Cambridge	Internet	3 months ago

Nearby cities with recent reports

Cambridge

1 recent signals

4 days ago

Kitchener

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

John Harris (@JStanley81) reported 22 seconds ago from Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
John Harris (@JStanley81) reported 57 seconds ago from Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
Michelle Oram (@MichelleOram13) reported 5 minutes ago from Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Scott Shannon (@Shanny684) reported 17 minutes ago from North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
John Harris (@JStanley81) reported 20 minutes ago from Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Lorin (@lorinxoxo) reported 22 minutes ago from Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Ryan Leys (@ryanleys2) reported 36 minutes ago from Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 50 minutes ago from Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
John Harris (@JStanley81) reported 52 minutes ago from Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Karl Zenith Nieva (@TheKarltopia) reported 53 minutes ago from Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
Peter Muscat (@Peter_Muscat) reported 55 minutes ago from Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Meggster 🇨🇦 (@BcMeggster) reported 5 minutes ago
@VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.
Dr Bud Prizeman (@RobertMutis1) reported 8 minutes ago
@jodyvance @TELUS It’s crappy equipment. The digital boxes are total junk. We’ve had to replace ours twice due to a variety of issues.
Kathy Steffich Wells (@kittybunbun4) reported 12 minutes ago
@jodyvance @TELUS I hate Telus, they are just the worst in customer service or lack of it. I am with Rodgers and they are great.
Nuck Chorris (@ofclanmcLeod) reported 12 minutes ago
@jodyvance @TELUS My service went up 100% after my recent contract expired. And the wifi is terrible. #telussucks
Ethan (@hockeyethan4) reported 13 minutes ago
@ChicomVassalCan @VanIsleInvestor agreed but i would like for there to be more competition to drive prices down. telus rogers etc do **** while literally being a monopoly. total joke
TIPOE (@Zecco9999) reported 15 minutes ago
@VanIsleInvestor Disagree, Telus service has deteriorated materially. People are actually going back to Shaw(ROGERS) in my neck of the woods.Their most impressive stat is they sponsor the WHITECAPS!
MedHatRingCrew (@MedHatCrew1) reported 15 minutes ago
Really frustrating when @TELUSsupport @TELUS can’t give you a straight answer. “Services are possible down in your areas as Barhead Alberta is having an outage. You will get daily texts. Don’t fall back.” Don’t call back so just take my money but don’t call and ask why
Chuck McKinnon (@chuckmckinnon) reported 16 minutes ago
@JamesMac_Fit I scrapped my Telus router for Unifi gear. Created a separate WiFi network for the kids' devices, which shuts off a couple of hours before bedtime. Content filters at the router, not on devices. We collected their devices when the network dropped, and I read to them every night.
Carnivorous Vegan (@ZoeyFeldman) reported 16 minutes ago
@MelissaLMRogers @JasminLaine_ @TELUSsupport Public Mobile is owned by Telus and uses the same network but is much cheaper. If you own your phone it is a better option. $40 a month gets you a lot of data. They have family plans as well.
TELUS Support (@TELUSsupport) reported 17 minutes ago
@bshynk Sorry you feel this way Barney, did you need any help with your TELUS services?