Telus outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener, and Cambridge.

City	Problem Type	Report Time
Kitchener	Phone	1 month ago
Cambridge	Total Blackout	2 months ago
Kitchener	Phone	2 months ago
Cambridge	Internet	4 months ago

Community Discussion

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Telus Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  John Harris (@JStanley81) reported 7 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  Ryan Leys (@ryanleys2) reported 7 minutes ago from Cambridge, Ontario

  @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

• 
  John Harris (@JStanley81) reported 9 minutes ago from Kitchener, Ontario

  @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

• 
  Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 15 minutes ago from Kitchener, Ontario

  @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

• 
  John Harris (@JStanley81) reported 17 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

• 
  John Harris (@JStanley81) reported 30 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 32 minutes ago from Waterloo, Ontario

  Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

• 
  Scott Shannon (@Shanny684) reported 35 minutes ago from North Dumfries, Ontario

  @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

• 
  Peter Muscat (@Peter_Muscat) reported 43 minutes ago from Woolwich, Ontario

  @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

• 
  Michelle Oram (@MichelleOram13) reported 48 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

• 
  Lorin (@lorinxoxo) reported 58 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Life Code (@69LifeCode) reported 4 minutes ago

  If you have who can verify outlier account for you (USA, UK) come let me help you create an account with a working CV that gets jobs. Outlier ✅ Telus ✅ Handshake AI ✅

• 
  Ebukanson Richard (@ebukaTheJury) reported 6 minutes ago

  @Kingada20 Looking to transition from Telus into project Lizard on Handshake can anyone help me out abeg 🙏

• 
  Johan N. (@rk8215) reported 7 minutes ago

  @majgeoinvesting @EhrmantrautCap_ What they should have done with Series A? It is not that they could have cancel it. Last year they needed cash to fund Telus ramp up, but now when money is flowing in and they have excess capital they want to use to offset the dilution from Series A by buying stock back. There is past and there is present. A lot happened since last year.

• 
  ChinoAleman (@chinoalemano) reported 10 minutes ago

  My $AMPG plan for the coming weeks. Let's start with what I'm holding: ➟ A company with zero long-term debt. ➟ ~$40M in cash. ➟ A signed LOI pipeline over $100M. And growing. ➟ 48% gross margins. ➟ A flagship radio proven inside NVIDIA's AI-RAN ecosystem. Now the plan. First thing I'm waiting for: NOKIA EARNINGS, July 23. I expect Nokia to guide well on AI-RAN, the sector, and everything it shares with AMPG. That would be bullish for the whole lane. Same logic as when MSFT reports datacenter growth and every datacenter name moves. Category guidance lifts category players. __ After that: TELUS EARNINGS, early August. Maybe they announce something. And given who's on record as their radio supplier, with two of five radios on every converted site, you can guess who'd be involved. And even if they announce nothing, we can deduce plenty: their capex pace on the 1,000-site program IS the demand curve for their vendors. Silence teaches too. __ Then: AMPG EARNINGS, mid-August. They've already signaled Q2 comes in above Q1. And remember everything already on tape from the CEO: ➟ Telus won't stop asking for new configurations, "which we'll be announcing." ➟ Orders came in ABOVE the $40M LOI. By $5-7 million. ➟ The Southeast Asia LOI grew, from $78M to over $100M. ➟ They're now going STRAIGHT to POs, from these MNOs and newer ones, with demand growing. ➟ And scaling isn't a problem: capacity is rented by design. Up when demand rises, down when it doesn't. His words. Everything I just listed is public. On camera or in releases. If you hold this stock and haven't watched the full Maxim interview with the CEO, fix that today. 28 minutes. The plan is simple: three earnings dates, each one a checkpoint. I'll grade every one in public, hits and misses. That's how this works. Oh, and between those dates? Something could always drop. The CEO teased announcements on camera. And some of us read government databases for fun. The calendar has checkpoints. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  Douglas Mark (@DouglasJMark) reported 11 minutes ago

  Today, July 21, 2026, only 1 tech showed up with no ability to restore our static IP address. I told me to call the business centre again (the hole in the bucket since this began on July 16, 2026. He could fix our phone modem and had to factor reset it. (I could have done that). Our phone company had to send a tech out to reconfigure our phone modem. My call with the Bell business internet was respectful and the fellow I spoke with explained the situation openly and honestly that other stat IP addresses were affected last week and that it would be difficult to restore it. In the end, we are stuck with a different static IP address. I told him thank-you anyways and asked for compensation for the disruption. He forwarded me to customer care who we credit us a month or two of payments. (Better than nothing). I prepared my staff for this end result and our team at my office, at BlueBird Technologies who ensure our network and computers are running smoothly, and Telus Health were set in motion. We were reconnected to our EMR and patient care is returning to normal only 2.5 hours later (it could have been 2-4 days!). Our phones were also restored around the same time. In the end, it's a bit like the story of The Wizzard of Oz. A tornado took us far away to Munchkinland in the Land of Oz. It's not so bad here after all. Hope we can live here happily ever after.

• 
  Metthe#1 (@1Metthe) reported 11 minutes ago

  Then break up the Canadian telecommunications cartel of the big 3- Bell Roger's & Telus. They are charging us 10x more than USA & European firms do for BETTER content & service

• 
  michelle (@michka2010) reported 13 minutes ago

  Hey @TELUS I can't log into my account. Your AI option has the IQ of a worm; I can't use chat because I'd have to be logged in, and of course you don't employ humans to service your cash cow customers soooo... Should I contact the CRTC to help me?

• 
  sheefums connoisseur (@koujasus) reported 15 minutes ago

  **** @TELUS for trying to implement data centres in BC. A terrible company with horrible service. Slow internet even with the faster plans, I've been getting as many people as I can to cancel their plans

• 
  bijboutique (@bijboutique1) reported 18 minutes ago

  @TELUSsupport @TELUS cable is still A mess.Going 2 address it or just ignore upset customers and hope they continue to give you their business. @Rogers can you provide cable that doesn’t continually cut out and internet that actually works? And do this without ripping up my lawn?

• 
  ChinoAleman (@chinoalemano) reported 20 minutes ago

  I don't know if it's $AMZN. I don't know if it's $NVDA. I don't know if it's Telus. But my bet? High odds it drops as soon as TOMORROW. Here's what I DO know, on the record: $AMPG's management already told us Q2 is coming in "definitely much higher" than Q1. And here's why tomorrow, or any morning this week, wouldn't surprise me one bit. The company has promised news sitting in the chamber (new carrier deals signaled, straight to POs). They just killed their ATM and authorized a buyback, which you only do with everything buttoned up. After doing numbers. Why would you kill an ATM and authorize a buyback if you don't know the money you'll need? To be crystal clear: that's my bet, not information. Nobody outside the company knows the date, I'm not suggesting they'd manufacture news to support a price, and deals land when they land. But if the incentives and the calendar were ever going to line up, it's this week. Now, read this thread. This is the kind of detective work FinX needs more of. The chain he builds: Amazon's logo quietly appeared on $AMPG's customer wall in June. No press release ever explained it. AMPG launched a satellite LNB line in late 2024, covering the Ka band, the hard one. Amazon Leo runs on Ka. Leo has to scale from a few hundred satellites toward 3,236 by 2029, and a constellation is useless without ground gateways. Ka gateways need exactly the low-noise front end AMPG now builds. Amazon NDAs its suppliers hard, so silence proves nothing either way. Is that confirmation? No. And credit to Johan for labeling it as speculation. That's how it should be done. But here's why I'm not stressed about WHICH name it is. Look at the counterparties stacking up around this sub-$200M company: ➟ Amazon: on the official customer wall, product fit for Leo. ➟ NVIDIA: world-first open-source AI-RAN demo on its platform. ➟ The Tier-1 carrier (deduced to be Telus): deploying today, 2 of 5 radios per sector. ➟ A Fortune 1000: five-year LNB supply agreement. ➟ A Fortune 500: a $2M record order. I don't need to know which one moves the needle next. Management already told me the needle moves. Q2 guided much higher. Deals expected this quarter or next. Dilution off the table. The market wants a name. I'm fine with the number. Not financial advice. I'm long $AMPG. DYOR. 📡