Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Wynn Thornton
(@CCmmandrInChief) reported
@TELUS Yeah, US privacy and data protection laws are ****—but I have to figure this behavior is illegal in some nations!
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AISHWarRoom: ♿🏥💚🏳️🌈
(@AISHWarRoom) reported
Getting this off my chest. Got a robocall from some UCP affordability minister. Problem is it was to my unlisted Telus cell. The Province & AHS doesn't have that number. Who does? Friends, CRA and Telus Health by accident. How did the #UCP get my unlisted number? #ableg
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Vancouver Owls™️
(@Vancouverowls) reported
from
Vancouver, British Columbia
@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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Sjoerd Ory
(@OryatBalanceBox) reported
@WhitecapsFC @TELUS Another one of the comm companies that suck us dry. Will never wear the beautiful Caps with their name on it. Other than that I am glad they have a sponsor at last. Now how about the signings of players? One week left before we get on the pitch. Telus won’t win us the 3 points.
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EASTERSORENSEN
(@EASTERSORENSEN1) reported
Please if your contract is up do not renew with TELUS and reference the reason as the fee. The deals are the same across the board and all the big 3 are equally bad in service so might as well try to send a message with your wallet.
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🇨🇦Gregory Novak 🍍
(@GRNovak) reported
@TELUS I just switched my family’s services over after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller ID’s? Something your competitors have no issue with. Am I understanding this correctly?
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susu
(@susubee7733) reported
Telus:current message. The late shows are not available. They are at least scheduled but why this seeming breakdown so many times. Different problem every times. Some of us want to skip to Shaw. Maybe donate want to, but have to.
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CHRISTINE ROME
(@MaryseRome) reported
Good Old #TELUS is going to charge me another $600 for an upgraded #SmartHub. Can you believe it? The old one has never worked for almost 2 yrs and now they are charging me for another one AGAIN. Unbelievable. TELUS is a deceitful, GREEDY company.
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𝕂𝕃𝔽🫶 𝕄𝕒𝕞𝕒 𝕥𝕠 𝕓𝕖 ~ 𝔹𝕠𝕪 𝕞𝕠𝕞 x1🧸💙
(@thatgirlxo) reported
Having to switch from my S21+ 5G to an LG G4 sucks so badly! I can't even make out what the emojis are. It's outrageous $475 for a new screen. But, had telus told me my device care didn't cover anything anymore, i would've gotten it fixed for $40/mo. 😠
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Carey Bolam
(@CareyBolam) reported
@FidoSolutions You make me wish I never left Telus. Already talking to your credit department