Telus Outage Report in Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Landon Metcalf
(@landon_metcalf) reported
@CBCAlerts Rogers goes down and a slew of other companies are affected. Telus Rogers and Bell own too much. #endthebigthree
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Jennifer Marks
(@jennjmarks) reported
@Silblondie @StefanM411 Funny I found telus the absolute worst.
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LifeLoveVancouver
(@LifeLoveVancou1) reported
@TELUS any takers on fido customers who wants to leave @Fidomobile @Rogers after their network is down for more than 12 hours?
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Derek Latif
(@DerekLatif) reported
@TELUSsupport I have, and had to, too many times!!! Counter productive though, I am busy shopping!! My friend who is on Rogers has no issues... I recently switched to Telus because you are the local carrier, should have the strongest signal.
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Jay
(@Jay75686257) reported
@RogersHelps @Rogers should switch to bell or telus. rogers service sucks. you better give credits or free month but doubt it because you are a evil corporation and only care about stockholders 🤷
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Cougar Nikki Never Late For Latex! SASKATCHEWAN
(@cougarnikki) reported
So I'm on tour and Fido Rogers and Telus are down what's a girl to do so I downloaded a text up let's hope that works
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Lee
(@leebellaa1) reported
Aww y’all phones down? My Telus line can’t relate
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Natahsha Priya (she/her) BOY HOWDY 🤠
(@natahshapriya) reported
@farhanmohamed Having issues with Telus, too 🤔
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Chase
(@chaser321) reported
Rogers blows lol. Telus is so much better. Canada wide outage for Rogers
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peanuuuuuuuut
(@peanuuuuuuuut) reported
Telus would never