Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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FrEmpireAA
(@frempireak) reported
@GetBAC @TELUSsupport joined Telus as a new customer and they charged me an additional $50 connection fee for my new watch and Telus was willing to take the watch back over it that is howshady these corporations are and they get away with it there is a site you can report them I was told
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vicntc 🇨🇦 🇮🇲 🏈 🐈⬛ 🐕 📱
(@vicntc) reported
@merry123459 For every person out there that "hates" or has issues with on of Rogers/Bell/Telus, there is one who loves them. Theybare all the same (Bell has been in court for over charging, billing issues, illegal practices in the past). They're all the same. The US system is no different
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A Echo
(@AEcho13) reported
@VisionTO2100 @AmitAryaMD Telus has completely gone down across massive areas, too. It just wasn’t national There’s no good case for healthcare privatization. It’s a disaster
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Lynne RZ
(@lynneincolorado) reported
@SaveWildBees When living in US, I had TMobile service which included unlimited data and texts, free long distance and texts to anywhere US, Canada or Mexico all for 1/3 of what it costs me with Telus which doesn't give me any of that.
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Randy Lahey
(@RandyLa12841752) reported
@MrAhmednurAli At least if Rogers sucks we can jump to Bell or Telus or threaten to and get concessions on price or service. What do you do when the schools suck along with health care? Hmmmm
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YourAvgJord
(@SimsReaper) reported
@ScootyFeathers @MarcLevesqueEco @VivianBercovici Does Shaw have there own infrastructure? I had thought they used Roger’s towers. I know Telus and Bell share towers through an agreement they have. I didn’t know Shaw has put up there own towers. My bad 👍
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Chris Reed
(@reeder477) reported
@Rogers hoping you can help. Do you have a contact person/number for @TELUS or @Bell sign up. This is ridiculous service for what we pay. Still getting spotty service. #brutalservice
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FolkNRootsNewsAndNotes
(@SG_Milligan) reported
@NoLore @judyrebick Except for Bell and Telus and the small companies. The problem is a corporate problem. Get over it.
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Lindsey 🇨🇦
(@YLbJo) reported
@TheJenRollins And anyone who isn't a Rogers customer. My Koodo cell phone & Telus internet worked just fine.
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Afftab Pervaiz
(@AfftabPervaiz) reported
@Bell @TELUS Since @Rogers disappointed again with no service 15 mths apart for my Cellular, Home Alarm, Internet, and Cable, time to consider other service providers. Send me your very best offers, my services are up for grabs.