Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Flavius Maximus private Roman eye
(@FlaviusEye) reported
@TELUS just got another call from 'service Canada'... it's getting boring dealing with these scammers using falsified caller id... are you going to do something constructive about it? Asking for a friend...
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Paul Alberstat
(@alberstat) reported
@magicassistant @TELUS @TELUSsupport We have had really great tech support from Telus at our house, I’m sorry to hear you’re having tech woes. Hugz
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Arif Chowdhury
(@_AChowdhury) reported
@TELUS I returned a phone I never took out of the box and have proof of delivery. I returned it as part of the disasterous transfer to TELUS small business. @TELUS wants information from the phone (that I never took out of the box) to confirm it’s been returned. #SmallBusinesses
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Klo-Money
(@Mufaro_Fadzai) reported
@TELUS I just wanted to let y’all know your service SUCKS, and yall overcharged me too. Just had to get that off my chest.
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mr. m
(@Handler51) reported
@CrankyClair @REDBLACKS @TELUS Hard to disagree but hoping you are wrong. Like MTL in 19’, Everyone is writing them off. Fear is if they are that bad MD goes & a new GM comes in cleans house incl. a good coaching staff and the cycle continues. If vets aren’t good enough, bite the bullet and go with rookies.
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Gwyn Auger
(@magicassistant) reported
Dear @TELUS @TELUSsupport - this is the FIFTH technician to come to my house to get the initial install that started April 8 done correctly - this tech is rude abrasive and tried to take his mask off upon entering. #Dobetter
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Calamity Jane
(@rachiojane) reported
@TELUS your slogan should be: the future is venture capitalism & garbage customer service w/ bonus contract entrapment
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CrankyFrankClair🦋
(@CrankyClair) reported
@Handler51 @REDBLACKS @TELUS I think all those D guys are a wash compared to 2019 (other than Laing). Pruneau declining fast. OTs untested. Lapo will certainly help. And who can they beat? I see 5 wins max.
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Gurbaj Nanhar
(@GurbajN) reported
@TELUS are you gonna fix your internet or no?
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Alex Baizeau
(@alexBaizeau) reported
@TELUS Hey, after moving in my newly built condo for 2 months I had to cancel my "free internet for a year" and I was thanked with a $315 cancelation fee. (21 months @ $15)! What the hell??. I never asked for you to be pre-installed in my home. And you lost a customer for life