Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BaconbitsRJ
(@BaconbitsRJ) reported
Dear @telus. We have been living in the Peace Country for the past8 months and experiencing the atrocious internet / satellite service you are providing. Just curious since the county has already paid you for a new tower that you have failed to provide 1/2
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Melissa
(@dreamsandcolour) reported
. @TELUSsupport why am I being told by customer service that there isn’t a customer service rep that I can speak to? @TELUS
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Brodie Friesen 🇨🇦💉
(@Brodie_Friesen) reported
@TELUSsupport @TELUS Starlink experiencing 3-4x download and upload as we were getting at the SmartHub, with 100mbps as opposed to the 15-20 with Telus. Next step is switching the phones away! Note that this is unconfigured and in a poor-LOS area. Half the sky is blocked!
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J
(@CapsColts) reported
@TSNRyanRishaug @TELUS @TELUS worst customer service on earth. Good luck
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Steve I
(@SteveI26827992) reported
@EdmontonOilers @ZachHyman I would have wanted to watch the game but @telus wifi is terrible -
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Mr.60
(@fiskee60) reported
@CityofRedDeer Well it should be a priority if you charge taxes to live in an new area without service. They have better service in Ukraine and Telus is working on what? Its been this way for 3 yrs now?
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Irtesam Murshid Ahmed
(@AhmedIrtesam) reported
@jakkuh_t @TELUS @ASUS_ROG Damn son
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J Gray
(@JGray97942412) reported
@adriandix @jjhorgan @pennydaflos What are you doing to healthcare in BC BCNDP? It is a disaster, and not because of Covid. Why is a huge corporation in BC Healthcare? (Telus) What is Lyte Medical? How are they a part of providing each BC'r with a GP? You are failing, fix it.
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🍁🍁Ellie E 🍁🍁
(@Rednor1) reported
@RdLessTrvled @TheRealDogPoun1 After the flood here in Sumas Prairie, Telus refuses to come out and fix everyones copper lines. Charged for service anyway.
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🔸Dahlia Woods🔸
(@RdLessTrvled) reported
@Rednor1 @TheRealDogPoun1 😣😲 wow Telus, earning gold stars everywhere I see. That's awful! You and all others went through enough! Prayers sent that the rest of the recovery is going smoother than Telus' offerings🙏