Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Kazmerik
(@Darthkazz) reported
My @TELUS phones at Crossiron Mills in Rockyview AB seem to be down? Any update?
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Bulla 🇨🇦🇬🇧
(@Bullaj552) reported
@bellis1994 @4444Charlie @AHS_media Neither Telus or Rogers is down
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Erin de Blois
(@AmadorasEmbrace) reported
@TELUS - internet has been down repeatedly over the last week and is down again today (for the second time this morning!), disrupting a lot of work days yet again. Any idea when you can fix this issue?!?
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Janine Rogan, CPA
(@JanineRogan) reported
NOT @TELUS telling me that the solution is to have my phone on Airplane mode .... @TELUSsupport
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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Bonnie carol case
(@Bonniecarolcas1) reported
@DFisman I think this trend towards Telus and Bell inventing tele-health arms is a worrysome signal. And if you listen to the insurance actuaries, it't even more disturbing. Could covid and long covid break the bank in terms of medicare? I hope not!
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Martin Macdonald
(@KatTimph) reported
@CNBC @CNBCMakeIt Why am I getting cnbc world instead of regular cnbc. It's crap. I'm with telus on Vancouver Island
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Clint (I'm a bot)
(@bambamgolfer) reported
@phil6636 telus does not support this tv - have to use a web browser
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Traxy
(@trax123) reported
@CowboyApe If both messages fall outside of GoA servers, they'd be untraceable. ie. if one of Smith's staffers used their Gmail address to send to a Crown Prosecutor at their Telus address, you'd never be able to find that message.
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Ryan William 🌹🚀
(@x_RyWilliamCM) reported
Is anyone else having trouble with their @telus service today?