Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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rene laviolette
(@rene_laviolette) reported
@TELUS is anyone else having trouble as pic tv will not load?
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Woody Van Arkel 🇨🇦🌽🐖🚲🌞🍺
(@woody_VA) reported
from
Chatham-Kent, Ontario
@kyleoakleygb Bell and telus use the same towers. Had issues with bell years ago too
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iceblueaccent
(@iceblueaccent) reported
@Kamscan @cityofkamloops I didn't realize I had to CANCEL when I didn't want to renew it. I mean - I paid for a year, I got a year, I didn't want more. But they charged me the penalty for not renewing. Can you imagine Telus, Shaw - or any private company doing that? I honestly thought it was illegal.
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Alarm.com
(@AlarmDotCom) reported
@bullyicbc @TELUS Hi Matthew. We are very sorry to hear about your difficulties with the app. We supply Telus with software to power your home automation system. If you are having any trouble reaching them, we can help. Please send us a private message and we will get you in touch.
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Craig Fry
(@CraigFry11) reported
@woody_VA Telus here is awful too, wife has Rodgers and it's no better. Good thing we still have a landline.
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Tehsauruz
(@tehsauruz) reported
So.... I just got a call from my phone provider today letting me know that the phone I ordered 2 months ago is being discontinued so they canceled my order!!! Guess who's not a customer of Telus anymore? But I got a damsung s21 plus 5g and it's awesome:D see you all tomorrow!!
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Mike🇨🇦🏒
(@14_Miike) reported
anyone else's @TELUS internet down?
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Xtnct
(@Xtnct_CWP) reported
@AlleyDalley @TELUS @TELUSsupport Ughhhh…. So frustrating. I’ve been dealing with same problem with Eastlink 👎🏻
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simulacrum_
(@simthewicker) reported
@CatsCavern Is that the Telus Sky down at the bottom?
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Merry Chandler 🎄✨
(@chan_bing) reported
i also messaged Telus to apologize for thinking the technician might have taken it when he was here a month ago. i feel terrible. I CANT COMPREHEND HOW THE WATCH ENDED UP IN MY DRAWER AND HOW I DIDNT FIND IT BEFORE