Telus Outage Report in Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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#NativeLivesMatter #RunningOutOfTime🇨🇦
(@WifeJackson1) reported
Tried to call but wait time significant. @telus sucks.
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Ember 🐮 Ushi
(@EmberUshi) reported
@auzziejlee I have telus gigabit, and haven't had any issues, but hearing what you guys when though, give up on them. When I was with Shaw I had very few issues. I was 300mbps down, 15 up. That's the way cable do. Having that said, for most use cases 15mbps up is fine.
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Nicola Spurling
(@NicESpurling) reported
I then asked for verification that I was actually taking to Telus. I was provided with a phone number which, when Googled, shows up with links to Telus Support. The person called back from that number, which made the scam seem more legitimate.
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John Baert
(@JohnBaert) reported
@NorthEndRick @Bell_MTS BellMTS is the standard bearer for ****** service. Wait until they start charging you to send a technician out to fix their faulty equipment. Should be in about 15 minutes. Look at Telus for cell service, so I hear. Shaw TV can’t be worse. Switch!!!
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Jon Lamont
(@Jon_Lamont) reported
@Patrick_ORourke @joshmcconnell One time Telus called me and asked me to switch with a "special offer" since I was a Koodo customer, the offer was the same plan I had with Koodo but $10 more per month
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Commissioner Miner
(@fanCRTCProfling) reported
@lepp Way over lawyered. Also more engineers doesn't add much except a myopic view of issues. It's takes all disciplines. Reminds when when Telus tried to limit a consultation to eng's only. Think that was the BSO file. Only eng's can say what people need/want. 😬
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TONY HAWK’S PRO DUBZY
(@young_dubzy) reported
@TELUS is your app down ??? Haven’t been able to log in for 3 days now. I just wanna give you guys money ...
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gαɾч вαjαj
(@garybajaj) reported
@TekSavvyBuzz Rogers, Bell, Shaw and Telus can’t pass the buck, except between Support Tiers. You usually get less than what you pay for with discount/indie ISPs.
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Siddeley Genetta
(@SergalProjects) reported
@RTH_Manik @_Rewhan Shaw and Telus here. There are few things frustrating as Telus support when there's a critfail you can clearly identify upstream but "oh no pls disconnect *everything* an plug into modum direk" Your bloody auth is on the fritz again. Nothing local'll help, just. Patch a super?
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Jeffrey Beatty Ⓐccessibility Ⓛens
(@macjbby) reported
@ltribe Ditto... My question? Former Telus lobbyist Ian Scott turn his back on us. Is he literally against Accessibility Plans that we work hard to get Big three to provide Accessibility Plans? I just knew bad blood Freud Ian Scott as a former Telus lobbyist. Ugh!