Telus outages and service status in Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- Total Blackout (50%)
- Phone (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Telus
Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Cambridge, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Total Blackout | 14 days ago |
|
Kitchener
|
Phone | 15 days ago |
|
Cambridge
|
Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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John Harris (@JStanley81) reported from Kitchener, OntarioI take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, OntarioShoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Ryan Leys (@ryanleys2) reported from Cambridge, Ontario@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris (@JStanley81) reported from Kitchener, Ontario@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin (@lorinxoxo) reported from Kitchener, OntarioShout out to Telus they got my back we still got service up in here
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Scott Shannon (@Shanny684) reported from North Dumfries, Ontario@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🛡️ SPHERICAL SHIELD (@sphericalshield) reportedRogers could never get married because who would show up for the reception? Nobody. Exactly. That is why I am with @TELUS
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Shazad Atcha (@ShazadTech) reported@JakeLandauTO @PsudoMike Telus I believe still charges for eSIM, which is absurd. Up until recently, Telus was having people buy plastic eSIM “voucher” cards for $20 a pop. **** Rogers, Bell, and Telus!
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🇨🇦 Mike 🇨🇦 (@sportster05xlx) reported@EastEndJoe Telus. Sold me a RIM Blackberry Storm with a 15 day return if I didn't like it. Refused to take it back. Paid out the contract. Never again. Anyone who knows about the Storm understands.
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scurgeofBond131- the #lunc investor (@NBond131) reported@yegwave Now they just need to lower there rates for data and phone usage. Telus and rogers have a monopoly up here. Im paying almost 600 a month for a family of 5 to have phones with basic plans. Where you get the same down in the states for 200 or less. No competition up here.
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jayeharrill.eth (@JayeHarrill) reported@tokifyi Early stage capital funding seems low, same with safety. But efforts like what Telus is doing is encouraging We’re still behind the 8ball but given the spend elsewhere it’s unclear that is a big enough problem Thoughts?
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NeverTrustPoliticians (@onlyafewcows) reported@VPPSunshine (S)….. real competition would be better. I consider Telus to be closer to mafia than an actual service provider.
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Nav from the True North 🇨🇦 🇨🇦 🇨🇦 🇨🇦 (@navednoorani) reported@TELUS Either of the following need to happen for me to get the service I had before - -Find a cost inclusion for loyalty - Roll back to earlier digital boxes and change my wifi etc - Cancel my Services, I’ll go to elsewhere I’m done dealing with @TELUSsupport
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DSM 🇨🇦 (@DSTM1974) reported@REDBLACKS @TELUS Team is pretty much awful, again. Maier isn't very good. Guys cannot tackle. Dumb penalties.
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ChinoAleman (@chinoalemano) reportedSmall ask, but it matters more than you'd think. 👇 Drop a comment under the post I'm quoting (not this one), telling people what grabs YOU the most about $AMPG. The only US-made 64T64R radio? The cryogenic quantum angle? NVIDIA in the Open6G demo? The $2-to-founder story? Telus already deploying? Whatever it is for you, say it. Here's why this little gesture counts: engagement is what pushes a post in front of new eyes. Every comment, every reply, puts this company in front of someone who's never heard of it. That's how a story most people are sleeping on finally gets seen. We're not a paid promo. We're not a fund. We're just a group of people who did the work, believe in something real, and want others to at least get the chance to look. So take ten seconds. Comment what stands out to you. Help the signal travel. This is how the little guys get heard. 🤝 Not financial advice. I'm long $AMPG. DYOR.
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Johan N. (@rk8215) reportedWe are living in exceptional times. Retail investors can actually front-run institutional money right now, because the edge is in places big funds don't look: small companies, and information buried in filings, articles, and interviews that most people never read. $AMPG is a great case study. So is @aleabitoreddit with picks like $SIVE and $AXTI. What do I mean? Most institutions have no idea that AmpliTech quietly updated its website to list customers like $AMZN and $NVDA. They have no idea AmpliTech is supplying 30,000 radios to TELUS for its project with Samsung, a deal that should bring in millions in revenue, because this was mentioned in one interview, in one quote. Why don't they know? There is two reasons: First, size. The market cap is tiny, so most funds have simply never heard of the company. Second, rules. A lot of institutions have internal mandates that ban them from buying micro-caps. They are treated as too speculative, too high-beta, too risky. But once a stock crosses some threshold (say $500M, or wherever their policy sits), it becomes "investable." That is when the floodgates can open and institutional money pours in. Here is the key lesson: By the time a stock is "safe" enough for institutions, the easy gains are often already made. The people who did the homework early, who read the filings while the company was still too small for Wall Street are the ones who were there first. That small window, before the institutions are allowed in, is exactly where I want to be. That is what front-running institutional money really means.