Telus

Telus Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 06/14/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Hornby Island, British Columbia

Latest outage, problems and issue reports in Hornby Island and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiesokd Kristy Jamieson (@jamiesokd) reported

    @ScottBilleck My whole family is on Telus and none of us received an alert. My work phone is bell - no alert. I did, however, get an alert notification from the Weather Network app about a "Public Safety Alert" So, yeah, thanks Weather Network for keeping me updated on emergency alerts.

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TELUSsupport 8 hours later, and still no contact. We have spent hours on the phone with you over the past few months, and still nothing works. Why charge for a service if you cannot provide one? @TELUS

  • hattrick_72 John Spicer (@hattrick_72) reported

    @Flagpole_Canada @DanielVyner @Rogers The region is small and they are allowed access to the nationwide network through regulation that Bell, Telus, and Rogers customers pay for.

  • zephryus47 Carol (@zephryus47) reported

    Just got my Telus bill, I have been charges over 350 dollars for cancelling, yet I never cancelled my service. I have just spent 37 minutes on hold with Telus only to have the computer voice chirp in that the office is now closed and to call back another time. Really impressed.

  • pegcityrunner PegCityMama (@pegcityrunner) reported

    @ScottBilleck I was at an outdoor event, Telus network phones received 3+ alerts in rapid succession, Rogers phones got one about 45 minutes after Telus, and Bell didn't get anything.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Two Telus Health medical service providers and Telus itself are showing up in new data breach class actions. The breach is from 2020 I think. Not sure if this is new or old info being recycled.

  • zephryus47 Carol (@zephryus47) reported

    @LSKinYYC @TELUS I hear you, its only going to get worse if the Shaw rogers deal goes ahead. There is already not enough competition in Canada. I see the ads for US service and there is no comparison to what we have to pay for a similar service.

  • KirkLubimov Kirk Lubimov (@KirkLubimov) reported

    The internet we get in Canada compared to what we pay isn't even up to par with 3rd world countries. We are paying over $100 per month. Somehow reached monthly "allowance" and download speed is 5 MB/s. And @TELUS @TELUSsupport is pure trash who never even pick up or call back.

  • NeilMoffatt3 Neil Moffatt (@NeilMoffatt3) reported

    @calstampeders @CWardPhoto @jakemaier15 The sound system and ability to connect to Telus in this stadium is brutal!!! C-SECTION, Spend some money and treat these fans with some respect !!!!

  • thennamesrachel Rach (@thennamesrachel) reported

    @thecaitdiaries @nthlstrgn 1) I am so sorry he didn’t make sure your stuff went over (I work for GBS but we sell for telus) 2)… poor man set himself up for failure when he said 20mins.. a data transfer & software update (iPhones all have one) take about an hour.. ugh I’m so sorry