Telus

Telus Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 09/18/2025 13:45

September 18: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hornby Island, British Columbia

Latest outage, problems and issue reports in Hornby Island and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Very disappointed in @TELUS for wanting to charge Fees for using a credit card. I have been a loyal customer for 20+ years. This is pure greed at this point. We already pay extremely high rates. This may be the straw that finally makes me move to another provider

  • ChickenFry02 Chicken Fry (@ChickenFry02) reported

    @TELUS Just imagine telus earn 27 billion or more every year. But they are still expensive service. People need to stop using this expensive overpriced network company.

  • willhg1961 MeMyselfandI (@willhg1961) reported

    @NotMarleyBTC @RogersBiz I stayed with Telus at least you a signal out in the country.

  • donnylisk donny lisk (@donnylisk) reported

    @thegreyman77 @yegshooter @Edmontonsun Registration is a public service so the extra charges just would come back to us as we are tax payers and telus is a private for profit business so anything extra for investors!!!! Telus service sucks got 2 months left them I’m going to drop them can’t wait!

  • Jennife07143013 Jennifer Keenan (@Jennife07143013) reported

    @StevenEllisTHN @TELUS Disappointed that despite there being customer service reps available in store to help me cancel my recently deceased mothers phone that I’ve been told I need to call a 1-800 number. I’ve been on hold waiting for an agent for 11 minutes and counting.

  • dsherwoodx2 D Sherwood (@dsherwoodx2) reported

    @saifedean @rexglacer It needs to be broken down into easier to manage pieces and ran like a business. Let TELUS run it. They know how to fleece a customer. Just add 1.5 percent to the bill.

  • dsherwoodx2 D Sherwood (@dsherwoodx2) reported

    Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills Not every cost SHOULD be recovered. Maybe there SHOULD be a cost of doing business. No worries the CRTC will rubber stamp this one like every other one.

  • jesskube Jess Kube (@jesskube) reported

    Good move though... switching to Telus fiber internet now. 1 Gbps up & down. $80 per month, 2 year contract. No install fee. $150 credit towards shaw cancelation fee. Next day install.

  • RyersonDundas Ryerson is on Dundas (@RyersonDundas) reported

    @SivainON @GregRout @CBCToronto Telus will lose more money with lost customers than the 1.5% fee they gain, you fetus. I would never give my business to a company that charges me to use a credit card. I will gladly change my loyalty to a business that doesn’t charge.

  • day_favorite This Day Is (@day_favorite) reported

    @CBCEdmonton If the CRTC approves this, I will cancel my affiliate account that uses the @TELUS network.