Telus

Telus Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 10/31/2025 18:00

October 31: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hornby Island, Comox Valley Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Denman Island.

Loading map, please wait...
City Problem Type Report Time
CanadaDenman Island TV
CanadaHornby Island TV
CanadaHornby Island Phone
CanadaGillies Bay Phone
CanadaDenman Island Phone
CanadaComox Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hornby Island, British Columbia

Latest outage, problems and issue reports in Hornby Island and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DobyXL menace to sobriety (@DobyXL) reported

    Can't wait to get internet so I can play melee and stream again I gotta pay telus $46 before I can setup a new account but nobody I talk to knows how I can pay it 🙄 Called at least 5 times and noone can help me Please I just wanna hang with my fellow W33D5M0K3R5

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    Hey @TELUS , why do you hate High Prairie so much? I mean, you like taking our money, and you lie about what your service can do. And you shrug about when needed upgrades are going to be done. So you must hate us. When the option is there, I will drop your internet so fast....

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    More trash internet service in High Prairie @TELUS @TELUSsupport I give my money for reliable & fast service and your product is neither. Credit my account what I paid you this month, since UR not delivering. I hold up my end by paying my bill. Then you laugh & ignore the issue

  • Jennife20607486 Jennifer Alexander (@Jennife20607486) reported

    @adt @telus CO alarm started going off last night told somone would come Wednesday for service #horribleservice #adtcanada

  • thatlittlesob thatlittlesob🏴‍☠️ (@thatlittlesob) reported

    @nWo_machine @TELUS @TELUSsupport I've had Telus ever since Bell bought MTS and they sold off my account. Never had an issue and they even honored my work discount till the end of my term. Fantastic.

  • JeepJarod Jarod (@JeepJarod) reported

    @TELUSsupport Telus support: "You can request to be removed from..." Ummm...please re-read the 2nd paragraph of my original Tweet. Here, I'll help you. "even when they've requested to not be contacted?"

  • divyanshusamant Divyanshu Samant (@divyanshusamant) reported

    @TELUS @TELUSsupport I just switched to Telus mobility and the signal strength at my home is very low. I am measuring -116 dbm. It’s not even a concert building! Is there anything you can do ? I literally have 1 bar or less.

  • BShane555 Shane (@BShane555) reported

    @LaceyLaceyp Did they get in on dental too? If Canada Health Infoway completed patient access 15 years ago, we wouldn’t have some of the issues we do. Seems like Telus was handed a platter to expand their business.

  • KelseyGott *Kels* (@KelseyGott) reported

    Was on the phone for 3.5 hours (mostly on hold) with @TELUS. Cannot believe how condescending “Escalations Manager” Navin was. Looking for a solution here!

  • DobyXL menace to sobriety (@DobyXL) reported

    @MojoFunky There are maybe 2 other service providers where I live but neither is fit for netplay so I am stuck being telus' *****