Telus Outage Report in Hornby Island, Comox Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hornby Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- 
            Internet (57%) 
- 
            Phone (19%) 
- 
            Wi-fi (12%) 
- 
            TV (6%) 
- 
            E-mail (4%) 
- 
            Total Blackout (3%) 
Live Outage Map Near Hornby Island, Comox Valley Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Denman Island.
| City | Problem Type | Report Time | 
|---|---|---|
| TV | ||
| TV | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hornby Island, British Columbia
Latest outage, problems and issue reports in Hornby Island and nearby locations:
- 
                
 Chris Wardman 
    (@chris_wardman) reported 
    
        from
            Denman Island, British Columbia Chris Wardman 
    (@chris_wardman) reported 
    
        from
            Denman Island, British ColumbiaVery long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc 
- 
                
 Chris Wardman 
    (@chris_wardman) reported 
    
        from
            Denman Island, British Columbia Chris Wardman 
    (@chris_wardman) reported 
    
        from
            Denman Island, British ColumbiaGood work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.” 
Telus Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 menace to sobriety 
    (@DobyXL) reported menace to sobriety 
    (@DobyXL) reportedCan't wait to get internet so I can play melee and stream again I gotta pay telus $46 before I can setup a new account but nobody I talk to knows how I can pay it 🙄 Called at least 5 times and noone can help me Please I just wanna hang with my fellow W33D5M0K3R5 
- 
            
 Crazy James 
    (@CrazyJamesAB) reported Crazy James 
    (@CrazyJamesAB) reportedHey @TELUS , why do you hate High Prairie so much? I mean, you like taking our money, and you lie about what your service can do. And you shrug about when needed upgrades are going to be done. So you must hate us. When the option is there, I will drop your internet so fast.... 
- 
            
 Crazy James 
    (@CrazyJamesAB) reported Crazy James 
    (@CrazyJamesAB) reportedMore trash internet service in High Prairie @TELUS @TELUSsupport I give my money for reliable & fast service and your product is neither. Credit my account what I paid you this month, since UR not delivering. I hold up my end by paying my bill. Then you laugh & ignore the issue 
- 
            
 Jennifer Alexander 
    (@Jennife20607486) reported Jennifer Alexander 
    (@Jennife20607486) reported@adt @telus CO alarm started going off last night told somone would come Wednesday for service #horribleservice #adtcanada 
- 
            
 thatlittlesob🏴☠️ 
    (@thatlittlesob) reported thatlittlesob🏴☠️ 
    (@thatlittlesob) reported@nWo_machine @TELUS @TELUSsupport I've had Telus ever since Bell bought MTS and they sold off my account. Never had an issue and they even honored my work discount till the end of my term. Fantastic. 
- 
            
 Jarod 
    (@JeepJarod) reported Jarod 
    (@JeepJarod) reported@TELUSsupport Telus support: "You can request to be removed from..." Ummm...please re-read the 2nd paragraph of my original Tweet. Here, I'll help you. "even when they've requested to not be contacted?" 
- 
            
 Divyanshu Samant 
    (@divyanshusamant) reported Divyanshu Samant 
    (@divyanshusamant) reported@TELUS @TELUSsupport I just switched to Telus mobility and the signal strength at my home is very low. I am measuring -116 dbm. It’s not even a concert building! Is there anything you can do ? I literally have 1 bar or less. 
- 
            
 Shane 
    (@BShane555) reported Shane 
    (@BShane555) reported@LaceyLaceyp Did they get in on dental too? If Canada Health Infoway completed patient access 15 years ago, we wouldn’t have some of the issues we do. Seems like Telus was handed a platter to expand their business. 
- 
            
 *Kels* 
    (@KelseyGott) reported *Kels* 
    (@KelseyGott) reportedWas on the phone for 3.5 hours (mostly on hold) with @TELUS. Cannot believe how condescending “Escalations Manager” Navin was. Looking for a solution here! 
- 
            
 menace to sobriety 
    (@DobyXL) reported menace to sobriety 
    (@DobyXL) reported@MojoFunky There are maybe 2 other service providers where I live but neither is fit for netplay so I am stuck being telus' *****