Telus

Telus Outage Report in Island Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Island Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Island Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Island Lake, Alberta 12/04/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Island Lake, Alberta

Latest outage, problems and issue reports in Island Lake and nearby locations:

  • Swizzlerz 🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported from Athabasca, Alberta

    Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JHuddleston67 Jenny Huddleston (@JHuddleston67) reported

    @timmy_bro_ @TELUSsupport I am working with a manager, but doesn’t seem to be able to find problem. This has been plaguing my t.v , Dr. Zoom calls, for along time. Many TELUS service techs sent, but still not able to watch our tv, room calls, streaming due to problems. Have paid for 75Mpbs.😡

  • omnicronrho77 FB is bad (@omnicronrho77) reported

    @generalspeak I’m just saying Ed didn’t **** us all by himself. He has Bell and Telus and the Canadian government helping him out. The massive profits he got away with let him **** around and now he’s finding out

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    What would you do if you were experiencing the same phone signal and WiFi connectivity issues? Would you change your cell phone service provider too? @TELUS have never had any issues like these in my history of using their services.

  • pewpewpew Quinn (@pewpewpew) reported

    Doesn’t Telus use Bell’s network? Why are my calls dropping constantly? I actually had better service with F!do, which is hilarious.

  • Freeloa13728982 Freeloader (@Freeloa13728982) reported

    @TELUS It's Crap!

  • raskalryan RyanR (@raskalryan) reported

    @TELUSsupport Is there a faster number than 888-811-2500 to deal with a billing credit? Wait time says over an hour. Would the regular Telus Customer Support number 888-811-2323 be faster?

  • len_friest *** Friest (@len_friest) reported

    @TELUS Way overpriced I-Crap

  • paganjames61 james rolfe (@paganjames61) reported

    I am done I got hung up on from fido Tring to get things fixed up. Being sent Al over the place Tring to get a problem solved.for the past 4hrs then getting hung up on that's it my contact is about up. I am going to telus.if this is how they treat loyal customers. I am done

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    @TELUS shares towers with @Bell who I'm told are also being affected and have to be serviced. The service rep said this could have something to do with #5G technology being installed. Is anyone else in #ygk experiencing these issues?

  • starvingpilgrim Dongson, Jeremiah (@starvingpilgrim) reported

    @telus @TELUSsupport why is your internet service garbage?