Telus

Telus Outage Report in Island Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Island Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Island Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Island Lake, Alberta 02/07/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Island Lake, Alberta

Latest outage, problems and issue reports in Island Lake and nearby locations:

  • Swizzlerz 🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported from Athabasca, Alberta

    Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • meandawg15 John (@meandawg15) reported

    @GallagherTorma @joshuahind @TELUS is the worst customer service I have ever experienced, if you even want to call it customer service, as it’s the furthest thing from it

  • ohiEshu Tyler (@ohiEshu) reported

    @TELUS What does it take after 3 years to get my name fixed? Last time a rep helped me I had 1 of 3 things fixed. Last call: Couldn't see my mobility bill: Fixed Name: Still wrong Bundle applied for the 36 months I had the 2 accounts: Still never applied Message history shows

  • irenadubrovna MegHan Solo She/Her (@irenadubrovna) reported

    @TELUS, please, PLEASE provide Internet in Ontario. @rogers gave me $5.00 off for an outage that resulted in a lost day of work and @bell is helmed by misogynists.

  • hdsnhwk7 Scott Hudson (@hdsnhwk7) reported

    @TELUSsupport I have over two hours waiting….You need to make serious changes. 1. Call que so people can hang up and get a call back. 2. Change email - when we have to change an email you can’t send a verification to a non existent email. Make it a text confirmation to our Telus number!!!

  • tdp_equinox TDP_Equinox (@tdp_equinox) reported

    @telusmobility @TELUS not disclosing charges & rates online and having a zero tolerance policy on overages is shady and manipulative, and the quickest way to a CCTS complaint.

  • superjrey J (@superjrey) reported

    Public mobile is taking monthly billing payments but doesn't reset the minutes and data for the month. Public mobile tech support is difficult contact as well. #telus #publicmobile @PublicMobile @TELUS

  • discoprincess Melissa 🇨🇦 (@discoprincess) reported

    The Telus Bring it Back scam: You return a phone, they say they will give you $100 per phpne but it never materializes. You have to wait 2 hrs to talk to an agent, who doesnt help. Do not send back a phone you paid for, it goes into a pit of darkness amand they /1

  • Joe_Mazzei Joe Mazzei (@Joe_Mazzei) reported

    @joshuahind @IshatReza And Telus wants to charge customers who use a credit card. A trifecta of telecom customer appreciation.

  • CindyPr24232198 Cindy Pratt (@CindyPr24232198) reported

    @TELUSsupport We have been trying to confirm our order since August 3 and today spent 1hour and 16 minutes to straighten out issues. We then get an email changing terms when no-one discussed this with us. Boo 😒 Telus teams

  • o_o_odesa Oдесa🌻 (@o_o_odesa) reported

    @veryloudwoman I’ve been on hold with Telus for 58 min so yes I can confirm today is the worst