Telus

Telus Outage Report in Island Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Island Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Island Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Island Lake, Alberta 02/09/2026 03:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Island Lake, Alberta

Latest outage, problems and issue reports in Island Lake and nearby locations:

  • Swizzlerz 🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported from Athabasca, Alberta

    Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkSalesJedi Marc Roberts (@DarkSalesJedi) reported

    They said we would have to send the phone to Samsung and be without a phone while it is being fixed. They would not even refund the $20 data charge because of this problem. 2 landlines, 3 cell phones are no getting canceled because of this. Thanks Telus, switching to @Bell

  • Nyml Justin (@Nyml) reported

    @AstroKatie This sounds like a Telus story... My experience is if you have to talk to humans it's terrible. Once it's working it's fine.

  • markroseman Mark Roseman (@markroseman) reported

    Notice how Telus Health spokesperson very careful to say their for-fee service doesn’t guarantee faster access to public services like “appointments with specialists or MRIs” Notice they didn’t say anything about not giving faster access to primary care.

  • DuckBrownCR Duck Brown, DDiv., DCL, MD, MPhil. 7'4 600kg Bench (@DuckBrownCR) reported

    @billgood_news @michaelgeller They're using the same model 'cosmetic' dermatologists use. You can only book an appointment for a cosmetic purpose, but once you're in, they can treat everything, e.g. you go for a "preventative" TELUS checkup and "wow, you have hypertension, let's treat it!"

  • toqgergelz Yamamoto Gin (@toqgergelz) reported

    @TELUSsupport I had and was, that my Telus net work "was down" my bars had no signal for 15 mins. It got triggered when someone texted me and my bars was back normal

  • johngdelvecchio john delvecchio he him circumcised masked n vaxed (@johngdelvecchio) reported

    @CharlesBodi @CBSANOR @Adam_Stirling Sigh soon the only time we might hear from him is when we call for technical support for Telus

  • LittleVMills Little V (@LittleVMills) reported

    The good news is Telus is installing Fibre in Calgary and a bunch of Alberta and BC so it’s just a matter of time but, streaming 1080p 60fps might be a problem until then lol

  • DarkSalesJedi Marc Roberts (@DarkSalesJedi) reported

    @TELUS @TELUSNews @TELUSsupport If anyone is thinking of switching to Telus, Don't. New androids keep disconnecting from wifi. Tried all the quick fixes that Google suggests. Tells refuse to offer any help, but they graciously offered to charge us $3 a month to block data.

  • Das_Wheeler Maxwell Wourms (@Das_Wheeler) reported

    @MikeWardDraws Someone from Telus? Lying? Never

  • SnarkySteff Steffani Cameron, Deep State Operative 🇺🇦 (@SnarkySteff) reported

    I don’t know if I did a shout-out to my Telus support technician who came a couple weeks ago. He’d left his card in case his solutions didn’t work. I texted him a week later, & he finally came back this Wednesday & switched out my Optik for a different model. So much better.