Telus

Telus Outage Report in Island Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Island Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Island Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Island Lake, Alberta 01/09/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Island Lake, Alberta

Latest outage, problems and issue reports in Island Lake and nearby locations:

  • Swizzlerz 🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported from Athabasca, Alberta

    Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • andynez Some Guy (@andynez) reported

    4 days ago I activated CALL CONTROL on my @telus mobility account. That’s FOUR days straight without a single spam call. I cannot recommend this service hard enough.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@TELUS, @TELUSNews, @TELUSint: Hi buddies, If you send me your "Online Harms" submission I will: A) Not say bad things about u for 1 week. B) Praise u in some way, everyday, for 1 week solid. C) I won't mention your aboriginal atrocities for 2 weeks solid. TY #CRTC

  • torsensfan ashley dent (@torsensfan) reported

    @rogerstv & @ADT @TELUS not a good day for customer support. Have been on hold and hung up on by your companies 10 times now plus waiting for over a month for service appointments.

  • Olitium Olitium (@Olitium) reported

    @studingo @Shawhelp @TELUS I can totally relate, I actually used to work for Shaw as a service technician. When I left the company and moved back to my home town from Alberta. I picked up streaming again when I got home. Where I lived in my hometown the node I was on was cursed on the upload.

  • MichelleLorlo Michelle (she/her) (@MichelleLorlo) reported

    @TELUS 2 Qs why is my credit being pulled to reinstate home services when I’ve been consistent mobile customer for a decade+? Why do you need separate home & mobile etc entities? 1/*

  • mantalicious Steve Manta (@mantalicious) reported

    @Garossino I don’t know how big an issue this really is. Rogers, Telus and Bell all announced last year they were building out their 5G networks without using Huawei.

  • deeraekub deeraekub@gmail.com (@deeraekub) reported

    Hacked no help 2 mos. Cust service specialist in Mobility stated she didn't know what to do in this situation I have it taped in my phone then she sends me a link 2 a compromised hacked phone in my emails.Payin 4 iPhone and contract! #Helldaily @TELUS

  • mantalicious Steve Manta (@mantalicious) reported

    @stevewoodYYC @MichelletypoQ @Garossino Rogers first announced in Jan 2020, and Telus and Bell a few months later. This has been a dead issue for nearly 2 years

  • TheSueBear suebear (@TheSueBear) reported

    @TELUSsupport was told there was an outage in my area. Was told a ticket was being submitted. Was told to check the telus outages website to see if it's been resolved. Website has shown there have been NO outages all day. Still no service. What gives?

  • MickAlvey1 Johnny Appleseed (@MickAlvey1) reported

    @TELUSsupport this is for anyone who this might affect. Since about sept 12,21 Telus changed something with their emails server. Didn’t bother to look after their customers. Bouncing my outgoing emails. WTF! Wholesale change to Google but overlooked many customers