Telus

Telus Outage Report in Island Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Island Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Island Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Island Lake, Alberta 01/12/2026 18:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Island Lake, Alberta

Latest outage, problems and issue reports in Island Lake and nearby locations:

  • Swizzlerz 🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported from Athabasca, Alberta

    Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesp750 James P (@jamesp750) reported

    @bchydro Telus customers with pure fibre connections and using Telus’ latest hardware can’t create 2.4g networks which most smart thermostats work on. Help us convince Telus this is an important problem please

  • mmck Margaret (@mmck) reported

    @TELUS my cable/internet bill has gone up almost 20 dollars over the last little while, but I haven’t changed my services. In fact, channels have been removed from my account. This seems very fraudulent on your part. How do I cancel my services and move to @ShawInfo ?

  • wpgcar carmen donenfeld (@wpgcar) reported

    @TELUS is there cell phone service disruption? #myphonehasntworkedallday

  • SemperWhyte Sean Semper-Whyte | aka Sean1mc (@SemperWhyte) reported

    I am told @TELUS @TELUSsupport cell service is down from Terrace BC all the way to Vancouver, BC. Any Vancouverites able to confirm this? @telus please know over billing me last month with these same issues and again this month means we are gonna have some problems.

  • Wrecktanglez1 Tradesman🚜🇨🇦 (@Wrecktanglez1) reported

    @CP24 And yet @TELUS still choosing to fire workers over this unscientific mandate. Should never have happened and those who imposed it will answer

  • chantalireland Chantal Ireland (@chantalireland) reported

    @TELUSsupport Another dropped call talking to Saanich Police just now. This is great service we pay $200+/month for Telus. Someone called me to tell me there is no record of my complaints for two years, no known issues, and that they’ll call me back on Saturday. Awesome.

  • KraftDinner71 MagicAl 71 (@KraftDinner71) reported

    @CBCNews One day Rogers customer get pissed goes to Telus, next day Bells customers gets pissed goes to Rogers, following day Telus customers gets pissed goes to Bell … the Big 3 knows that and they know they have consumers by the *****

  • macpm3 Perry (@macpm3) reported

    @InvictvsNox Trying to get new fibre built out anywhere is a slow mess. We spent a year trying to get fibre installed from our DC to another location ~1km away. Only some of it was Telus’ fault lol.

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport I am still having problem right now in connecting Telus! Revenue Canada is so very kind to help me to fill their form so that you don't overcharge low-income seniors! They will send me the code but it will take a week or less and my time is running shot for I had already paid Nov

  • DBurtus22 David Burtus (@DBurtus22) reported

    @JustinTrudeau You do know there is star link plus the monopolies you permit for Telus/bell/Rogers/shaw who price fix and make billions in profits! So why must we invest tax $ in something that they can fix?