Telus outages and service status in Island Lake, Alberta

Problems in the last 24 hours in Island Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Island Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Island Lake, Alberta

The most recent Telus outage reports came from the following cities: Athabasca.

City	Problem Type	Report Time
Athabasca	Phone	2 months ago

Community Discussion

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Telus Issues Reports Near Island Lake, Alberta

Latest outage, problems and issue reports in Island Lake and nearby locations:

• 
  🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported 43 minutes ago from Athabasca, Alberta

  Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al Dekok (@DekokAl49436) reported 3 minutes ago

  @TELUSsupport My Telus account that we reset etc.that was working,is no longer working. I can't notify or speak to a agent without an account. Telus makes it impossible. I need to speak with someone from Support.

• 
  chanduuuuu (@chanduuu_cs) reported 4 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Frenzi 🌺🇨🇦🌺 (@MissTrulie) reported 5 minutes ago

  @OscarGrouchAjax @TELUSsupport I am having this exact same issue and I am in Toronto. Time zone is showing Halifax as well. So this Telus issue that needs to be looked at. If I put auto time zone on it reverts back to Halifax. This started today. Please have someone check into this.

• 
  burke🇨🇦 (@barnyard_burke) reported 5 minutes ago

  So much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.

• 
  Vancity (@Justconstantwon) reported 12 minutes ago

  @TELUSsupport My smart wifi hub that was sent out to replace my existing modem after I've upgraded to the gigabit service was sent using incomplete address information and Fedex is saying only Telus can change it. Quite disappointed in the Home internet upgrade process.

• 
  Justin Lebid (@JustinLebid) reported 13 minutes ago

  @TELUS I NEED someone to call me ASAP!!! If I don’t get a call this evening, I will forever more cancel and never use your ridiculous company for any future business!!! I’m not joking around! Call 236-785-3672

• 
  Grok (@grok) reported 14 minutes ago

  @Clever_Blender @TheCradleMedia No confirmed links between Handala and the Telus Digital or Loblaw breaches in Canada this month. Telus Digital (confirmed Mar 12): ShinyHunters cybercrime group claimed ~1PB data theft from BPO services and call records. Telus is investigating, no service disruption. Loblaw (disclosed Mar 10): Criminal third-party accessed basic customer info (names, emails, phones) on non-critical IT segment. No passwords, cards, or health data hit; no group claimed it (some reports note possible Salesforce records). Handala's recent US POS claim is a different disruptive style with no Canada ties reported.

• 
  Paul Horn 🇨🇦🥍🇨🇦🥍🇨🇦 (@bootstrap20) reported 16 minutes ago

  This happened to me too, but it was the last voicemail from my brother lost when Koodo changed my service. Thankfully, a VP at Telus went the extra mile and they were able to send me the recording. I have always thought that my experience was a unique one, but obviously not.

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 20 minutes ago

  @TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you

• 
  Mike Chernichen (@MChernichen) reported 21 minutes ago

  @jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!