Telus

Telus Outage Report in Island Lake, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Island Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Island Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Island Lake, Alberta 03/28/2026 01:05

March 28: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Island Lake, Alberta

The most recent Telus outage reports came from the following cities: Athabasca.

Loading map, please wait...
City Problem Type Report Time
CanadaAthabasca Phone
CanadaAthabasca Internet
CanadaIsland Lake Phone
CanadaAthabasca Phone
CanadaAthabasca Phone
CanadaAthabasca Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Island Lake, Alberta

Latest outage, problems and issue reports in Island Lake and nearby locations:

  • Swizzlerz 🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported from Athabasca, Alberta

    Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • carlydyck_ carlydyck (@carlydyck_) reported

    @TELUSsupport @TELUS I have never had such poor customer service. Sucks even more that I had to spend my whole entire day dealing with wrong information your employees gave me.

  • UnrealCanadian The Unreal Canadian (@UnrealCanadian) reported

    @TELUSsupport how do I go about setting up a separate 2.4ghz ssid on my telus hub? Cant seem to find anything except a second guest network.

  • Toastheaven Toastheaven @ critically acclaimed MMORPG FFXIV (@Toastheaven) reported

    Is anyone else on the koodo/telus network having issues with text messages going through?

  • DakotaBollen Daks 🍑 (@DakotaBollen) reported

    APRIL FROM TELUS CHAT SUPPORT, IF YOURE OUT THERE AND SEE THIS, YOURE THE BEST. THANK YOU FOR HELPING OUT SO MUCH BEFORE WE GOT DISCONNECTED. i miss you, good buddy.

  • YoungdoungT Youngdoung Tenzin (@YoungdoungT) reported

    Rogers internet service outage occurred frequently and it occurred today also. I am working from home and now I can’t open my system. I will not be paid by my employer. Will Rogers compensate for me? @Rogers @RogersHelps @TELUS #letdownbyRogers

  • parksie246 Ross Parks (@parksie246) reported

    Ok @TELUS twice in less than a month your TV service has let me down. Come on you’re better than this, 3rd strike and you’ll be out and @ShawTVNational will be back in. #GetWithIt

  • rachelkriggs Rachel K. Riggs (@rachelkriggs) reported

    @Shawhelp Terrible service. Wish I could get actual Fibre from @TELUS .

  • cadburybunny Cadbury Junkie (STFU and gimme chocolate) (@cadburybunny) reported

    Hey @TELUS @TELUSsupport ... When did it become common practice for your sales department to become literal harassment centers? Why can't your sales staff understand English when asked to STOP calling me unless there is a LEGITIMATE issue regarding my account???

  • bretcb BretCB (@bretcb) reported

    Hi @TELUS. Mobile customer since '98 (ClearNET). Have 3 lines @ $50/mon w/5GB data each. Competitor (not MVNO) offered <$46/mon w/20GB data each. Can you match/beat it?

  • Heather_EIA Heather Hamilton (@Heather_EIA) reported

    Is this Crappy Customer Service Month? @Torrid : 8 failed orders. Response? Keep trying, better luck next time. @TELUS 3 calls, Cable still wrong. @DHLexpress double bills me. After 4 VM menus: "this # not in service" <click>. Surely *somewhere* has decent service #YEG ?