Telus Outage Report in Kanata, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kanata, Ontario
The most recent Telus outage reports came from the following cities: Nepean and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
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steve
(@slaur3000) reported
from
Ottawa, Ontario
@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Chris Beeston
(@Sunston72) reported
from
Ottawa, Ontario
Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Iykyk 🤷🏼♀️
(@user_isunknown) reported
@j_edwrds Did dming Telus support on twitter offer you any resolution? or na?
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Ryan Doan
(@teachnref) reported
@TELUSsupport the fourth rescheduled appt all because we are outside?Ur working hours. We called ever time, told that we could do it they a “note”on the file and every time no show and no internet or tv for us. Looking after the customer 🤥🤔🙄😮 are you @TELUS ?
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Clinton Carew
(@clintoncarew) reported
Telus business tech support has been unavailable for a week now. #telus #crtc
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Srushti Gangdev
(@SrushtiGangdev) reported
@Kehyslop They're having tech issues with Telus.
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Farging Icehole
(@12thofn3v3r) reported
@Telus @TELUSsupport Hello? We've been having issues for weeks. It takes days, nigh into a week or more, to get any response. Then the tech comes, it works for a few days & then craps out again. Tech gives me his personal cell #, tells me to call if there's still issues, so I do
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Singh
(@kamal_1111) reported
@TELUS the customer service I received is so unpleasant and there is no loyalty for the customers. Switching from bell to telus was the worst decision I ever made in my life Hands down bell is one of the best service providers out there @bell #loot #unhappyclient #telus
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Karnjit Aulakh
(@kernalsanders13) reported
@TELUS worst customer service was supposed to get a call back regarding internet service that has been down for over 12 hours because I cant get an ip address to my router but nothing this is a joke. Gotta take my business elsewhere for internet at this point.
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Aceman67
(@aceman67) reported
@jhaletweets @TELUS Any of the big 3 providers are bad in Canada.
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GRINCH-ola 💚🎄❇️
(@nicolacourtney) reported
@hmw_19 hahahahaa! Telus doesn't have the new Google phone and I heard that battery is ****. I love my Mac, and I used to love iPhone. I don't know what else I would get!!
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Catherine
(@StrangeCath) reported
@TELUS needs to STOP with the aggressive sales tactics! I’m already a customer but I think I need to reevaluate that 👎🏻