Telus Outage Report in Kanata, Ontario
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The latest reports from users having issues in Kanata come from postal codes K2L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Kanata, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, Nepean, Kanata and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Nepean |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Kanata |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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tamalama
(@tamalama67) reported
@gbcyvr @gingerqueenjen Some years ago I visited my doctor while working for Telus regarding stress (have you often called Telus because you were happy with them? It was awful) He quickly and easily deemed I needed stress leave. It must depend on the doctor.
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Hilary Grevstad
(@hilaryCGY) reported
So...our internet has been down for nearly three hours. It’s also happening to neighbours according to our neighborhood Facebook page. #telus is telling there is nothing wrong. #telus stinks right now.
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Evan Krosney
(@EvanKrosney) reported
@Julia_Sisler @Rogers My experience has always been Telus has the best customer service. Could be worth staying with Rogers if they offer a good retention deal though. Telus offered me a $65 15GB plan with a $10/mo reoccurring credit, so $55/mo. If Rogers made a similar offer, could be worth staying.
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Natalie Chevalier
(@serslyepic) reported
Why ******** is Shaw trying to tell me that I have a cancellation fee from my two-year plan. I've had their **** internet since 2012, that plan has been up. I'm gonna sit here looking at my new Telus tv with gig internet marking their 190$ cancellation email as spam, infinitely.
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Phyre
(@BlindedVisions) reported
Pandemic making things difficult. My uncle & his @Telus problem (never going to be happy about that but at least I can call him now) My @FrigidaireCA oven bought end of June is faulty but can't get a hold of anyone to fix it & my @NintendoCanada Switch came with a bad AC adapter.
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💙SnookumsGal💜
(@SnookumsGal) reported
Someone assumedly from my cellphone provider just called. Them: “Hey it’s X calling from Telus, how has your cellphone service been?” Me: “Uhh… it’s doing fine?” Them: “Okay. Thank you.” /hangs up/ Wtf?
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Cheryl Lockhart
(@Global_Jump) reported
Stop trying to upsell me @Telus! Had someone come to our door selling smart home systems (in a pandemic, really?!) and less than 2 hrs later, a call to sell me a new tablet. Been a customer many decades. I know how to find you. Pls leave me alone.
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Rubene De Sousa
(@RubeneDS) reported
Well looks like @TELUS doesn’t care about retaining customers when @Rogers offers a better deal. Won’t match or help make up the difference. Surprising since I was there from the beginning. Time to move on.
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BIDEN is #46
(@PelosiAndSchiff) reported
@ShawInfo My 93 yo Mom & I are at home isolating; with poor reception we switched to Telus on Sept 22, my account with Shaw was up to date! I can’t get the equipment back, spoke to Shaw many, many times over 8 weeks, and today I received a COLLECTION NOTICE! Worst customer service ever!!!
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Vinod
(@Vinod66982843) reported
@TELUSsupport hey telus support.. I moved into my new apartment in Canada from the US. I was told that when I get to the apartment I just need to turn on the wifi and connect to telus. I'm not able to connect. Tech support phone line has over an hour waiting. Can someone help?