Telus Outage Report in Kanata, Ontario
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The latest reports from users having issues in Kanata come from postal codes K2K.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (21%)
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Wi-fi (12%)
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TV (5%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Kanata, Ontario
The most recent Telus outage reports came from the following cities: Kanata and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Kanata |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Edgeworth.s
(@edgeworth_sp) reported
There were Campbell's at PittMeadows secondary school. There were Clarkson's & the problem roommate mentioned the person named Guy & had similar sounding last name. From traces Radio club he knew people working at Telus, hydro, etc some claiming to do wiretaps for government.
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Doc.Manny
(@mofelicio) reported
@CompBureau Are you true to promoting competition? Ts competition the only thing to be guarded? The fact that Telus an ICT provider and will also operate the business of their supposed customer, is that the right way to promote equality?
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Thumper Bumper
(@Eyespyaniceass) reported
Calling @TELUS tonight to change the plan or just leave after 16 years. Raise my bill and still don’t get signal half the places I go. Even in my own home the signal is weak asf.
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Dogpatch_Ultra Classic
(@DogpatchH) reported
@koodo @lukebellefleur The issue is Koodo was a decent provider until Telus got thier greasy mitts on you. We got disconnected and when I tried to call and make a payment I was told by a supervisor that I was not aloud to do anything with the account. We are finding a new provider
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Liam Gullion
(@LiamRossG_) reported
@tnoskk1 *tweet could not be read by people with iPhone 13 iPhones. Due to the fact that you @tnoskk1 own an ancient model of the iPhone. Please upgrade your garbage phone to continue. Thank you from Telus.
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Steve Manta
(@mantalicious) reported
@Garossino I don’t know how big an issue this really is. Rogers, Telus and Bell all announced last year they were building out their 5G networks without using Huawei.
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Chad Goberdhan
(@780ChadG) reported
@TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus
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Dogpatch_Ultra Classic
(@DogpatchH) reported
@koodo How about the fact that I was denied making a payment to Koodo by your customer support? I was told I am not aloud because of security updates. So me and my wife will be finding a new provider and never again deal with anyone connected to TELUS
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cara
(@jeterfan28) reported
Is Telus internet down or is just me?
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Yankee Canuck
(@YankeeCanuck) reported
@DrJayDrNo Do you know about filters? Has anyone set them up for you? If not, take your laptop to a Telus store. You may have to make an appt, because of COVID, not sure. Most of them have in-store help/"classes" to help you set up filters & the like. You can set a filter so that her