Telus Outage Report in Kanata, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Telus outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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EA
(@ealculumbre) reported
from
Ottawa, Ontario
@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Heather Badenoch 💉💉💉
(@HeatherBadenoch) reported
from
Ottawa, Ontario
@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
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𝕜ꪖ𝕥 ꪀꪖડડ
(@kittkat9688) reported
from
Ottawa, Ontario
@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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EA
(@ealculumbre) reported
from
Ottawa, Ontario
As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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charles nelthorpe
(@soggywestcoast) reported
@JRoc23 these pricks are moving towards a monopoly... I have Shaw out here and they're fantastic, fairly local, and miles better than any of the alternatives like Telus and Bell (who I dislike now for OTHER reasons) I don't want to be a pessimist but they're going to **** everything up.
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Ryan Touchet
(@ryantouchet) reported
I hate @TELUS. Easily the worst telecommunications company in the business. I've never been on hold longer or had such consistently poor customer service with any other company. Period. In comparison they make dealing with Service Canada feel like a breeze.
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Jean-François Mezei
(@jfmezei) reported
@Flagpole_Canada I agree. It is unlikely that Rogers can SELL spectrum to Bell/Telus, so the spectrum will have to be donated to Xplornet (or at very low price) Same with antennas. So the value of Shaw goes down if its spectrum needs to be sacrificed to let deal go through.
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GrandzFN
(@fn_grandz) reported
@FortniteGame did telus fix the alberta connection issue?
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DeNo PeLLe
(@hailawho) reported
@kohakukuma_ That’s mobile. Telus home Internet service is outrageous also.
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Enough already!!
(@stopthecrapplz) reported
@joe381 @SaveCalgary The problem with Demong is he sits and doesn't inform his constituents on information until it's an election year. The telus scandal in his ward is a prime example!
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INeverUnderstandMaaaan
(@Deactivated4323) reported
@TELUS @ReuseTechBC I am REALLY starting to hate your ******* company. Make your god damn internet modems work with EVERY brand of cell phone. Better yet, invent a north american phone for once, one that WORKS WITH YOUR ******* MODEMS!!!!
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BrowntoBure
(@BrowntoBure) reported
I thought I heard something about Rogers buying Shaw earlier. Glad I switched to Telus. **** Rogers.
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Spencer
(@spencerb14) reported
@ryantouchet @TELUS Idk man Bell is pretty garbage.
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Jamie Doege
(@JamieD81) reported
@AaronGunn Rogers, Telus and Bell need to be stopped. We need proper competition not 3 companies ruling all others to price fix.