Telus

Telus Outage Report in Kanata, Ontario

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The latest reports from users having issues in Kanata come from postal codes K2L and K2M.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kanata, Ontario 06/23/2024 16:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Kanata, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, Stittsville, Nepean, Gatineau, Kanata and Carleton Place.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaStittsville Phone
CanadaNepean Phone
CanadaOttawa Phone
CanadaGatineau Phone
CanadaGatineau Phone

Community Discussion

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Telus Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • Sunston72 Chris Beeston (@Sunston72) reported from Ottawa, Ontario

    Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

  • bramabramson Bram Abramson (@bramabramson) reported from Hull, Québec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

  • vdehejia Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • PBoyer82 Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • StefaneBrunet Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • OCT_Fan Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • stillwellgray simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • mssimmonssays Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario

    @mcguirp @TELUS It doesn't matter, they are all awful😪

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

  • CJAY932 Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • antpepe antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • Paulysworld Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Chnks_bg Christa (Brownlee) Kuepfer (@Chnks_bg) reported

    @Mornington1919 is the tower up and ready yet for 5G? Telus service sucks for country folks with it being down

  • jasontkachuk Farmer J (@jasontkachuk) reported

    My telus voip phone was so bad it's still getting spam calls 5 days after it lost it's phone number. The real calls go to the new cell phone number as they should.

  • FaubertMarsha Marsha Faubert (@FaubertMarsha) reported

    I’m having a billing issue with Telus but the service rep has been terrific. Her follow up messages open with “Greetings of Safety and Prosperity” which shld be the service standard everywhere. I’d write her back but her mailbox is full.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @FP_Champagne @CompBureau Neither Telus nor Bell have nationwide spectrum, yet, they network share nationally. Efficient investment by not duplicating networks unnecessarily. Precedent is set to allow Freedom to serve full provinces even if spectrum only in some cities.

  • tomlinsonnadl #JustGoBrandeau👈 (@tomlinsonnadl) reported

    @star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.

  • cherry_grant cherry grant (@cherry_grant) reported

    @shiftkicker @TELUS @TELUSsupport that kind of thing is another reason why I want out. slow, lousy customer service.

  • dklein50 Dirk Klein (@dklein50) reported

    @BlackviewPhone i bought 4 bv 8800 phones . the phones work great on bell , but when we switched to telus best we can get is 4G no lte + or 5 G that really sucks i like the phone but if it wont work on telus . then theyre all going back! Blackview you need to fix this problem!

  • shiftkicker 🌻shiftkicker🌻 (@shiftkicker) reported

    @cherry_grant @TELUSsupport Good luck. We never managed 2 get online or phone assistance w Telus and ended up feeling "had" due to changes 2 our cable package that were made w/o notice. I'll be interested to see if they will b more responsive 2 yr very valid complaint. Cx retention does not seem 2 b a goal

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Figure I can absorb the cost because they're willing to rebate me for the old phone for about $45 but it comes by way of a 'virtual Telus MasterCard' instead of adding the credit to my bill which is what I would have preferred but got talked into the stupid card. 4/

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Now for the fun part returning the damn phone to get the rebate. 1st I was told to return it to Canada Post then they go "oh no you have to take it to an UPS office' then I was told I could take it to Telus store & drop it off but that was all wrong information. 5/