Telus Outage Report in Kanata, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Telus outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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power pop 🥀
(@naddie24) reported
TELUS = WORST EMPLOYER EVER TELUS = WORST PROCESS EVER TELUS = WORST COMPANY DO NOT APPLY TO THIS COMPANY. I WILL NEVER RECOMMEND THIS COMPANY TO ANY OF MY FRIENDS AND FAMILY. WORST CALLCENTER INHOUSE COMPANY EVER. WORST EMPLOYER EVER. WORST OF IT ALL!!!!!!
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Big Slick
(@Knowen2foldem) reported
@TELUSsupport @telus your rural #Hub internet is sooooo bad right now! It's like having #xplornet again and that is not a compliment! Please fix the constant buffering and loss of connection!
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Dr Ben Britton
(@BMatB) reported
@mikamckinnon @SavageBean @DocDaoust Telus sales people were less awful than Rogers, so I'll probably go with Telus. But trying to sort this out while I am locked up is proving impossible...
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Sophia
(@Sophia80704196) reported
@dstevens1414 @TELUS Omg 😱 contact lucas_hackk on Instagram! He can help you get back your account. I just got mine back so happy
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b ran out of time
(@bh_) reported
from
Mount Pleasant, British Columbia
Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.
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🇨🇦 Sandy Rice 🧶🐈
(@Birdhouse7S) reported
@StringerCBRH I was with Telus for a good many years. Same issues with high prices and no customer service or support. They always threatened to take the service away so I let them. Went with Rogers. Bell and Telus are the same. Shoddy service all the way around.
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1979SportsBarAndGrill
(@1979Taphouse) reported
Hey @telus we are really struggling to get our service back up and running. Please do your part in supporting small businesses that have been significantly impacted by this pandemic and don’t make it SO hard to continue our service. We are scheduled to open today and have no 1/
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Warrior Of Truth
(@DPocroianu) reported
Telus CEO Threatens to Cut $1 Billion in Investments, 5000 Jobs if CRTC Imposes MVNOs (mobile virtual network operators. Telecom companies threatening govnmt & they get rewarded w 35.5 million dollars handout in pandemic
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BeanZ
(@StaRRBeaNN) reported
@TELUSsupport 4am our alarm started to beep every time our phone lime drops.We tried call back 3 times & never got through even though we answered the call back from Telus. Finally talked with a representative & she put me through to technical support ...BUT
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Wavy.
(@uptowntrav) reported
Ayo @TELUS.. this unlimited data feeling real limited & slow as of lately. Just saying.