Telus

Telus Outage Report in Kanata, Ontario

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The latest reports from users having issues in Kanata come from postal codes K2K.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kanata, Ontario 10/14/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Kanata, Ontario

The most recent Telus outage reports came from the following cities: Kanata and Ottawa.

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City Problem Type Report Time
CanadaKanata Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet

Community Discussion

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Telus Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • vdehejia Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • StefaneBrunet Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • antpepe antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • bramabramson Bram Abramson (@bramabramson) reported from Hull, Québec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • OCT_Fan Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • wtoneill Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • CJAY932 Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • PBoyer82 Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • Paulysworld Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • DaveInBlackburn Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • stillwellgray simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • edgeworth_sp Edgeworth.s (@edgeworth_sp) reported

    There were Campbell's at PittMeadows secondary school. There were Clarkson's & the problem roommate mentioned the person named Guy & had similar sounding last name. From traces Radio club he knew people working at Telus, hydro, etc some claiming to do wiretaps for government.

  • mofelicio Doc.Manny (@mofelicio) reported

    @CompBureau Are you true to promoting competition? Ts competition the only thing to be guarded? The fact that Telus an ICT provider and will also operate the business of their supposed customer, is that the right way to promote equality?

  • Eyespyaniceass Thumper Bumper (@Eyespyaniceass) reported

    Calling @TELUS tonight to change the plan or just leave after 16 years. Raise my bill and still don’t get signal half the places I go. Even in my own home the signal is weak asf.

  • DogpatchH Dogpatch_Ultra Classic (@DogpatchH) reported

    @koodo @lukebellefleur The issue is Koodo was a decent provider until Telus got thier greasy mitts on you. We got disconnected and when I tried to call and make a payment I was told by a supervisor that I was not aloud to do anything with the account. We are finding a new provider

  • LiamRossG_ Liam Gullion (@LiamRossG_) reported

    @tnoskk1 *tweet could not be read by people with iPhone 13 iPhones. Due to the fact that you @tnoskk1 own an ancient model of the iPhone. Please upgrade your garbage phone to continue. Thank you from Telus.

  • mantalicious Steve Manta (@mantalicious) reported

    @Garossino I don’t know how big an issue this really is. Rogers, Telus and Bell all announced last year they were building out their 5G networks without using Huawei.

  • 780ChadG Chad Goberdhan (@780ChadG) reported

    @TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus

  • DogpatchH Dogpatch_Ultra Classic (@DogpatchH) reported

    @koodo How about the fact that I was denied making a payment to Koodo by your customer support? I was told I am not aloud because of security updates. So me and my wife will be finding a new provider and never again deal with anyone connected to TELUS

  • jeterfan28 cara (@jeterfan28) reported

    Is Telus internet down or is just me?

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @DrJayDrNo Do you know about filters? Has anyone set them up for you? If not, take your laptop to a Telus store. You may have to make an appt, because of COVID, not sure. Most of them have in-store help/"classes" to help you set up filters & the like. You can set a filter so that her