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Telus

Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Ladysmith.

CityProblem TypeReport Time
Nanaimo Internet 3 days ago
Nanaimo E-mail 6 days ago
Nanaimo Phone 10 days ago
Ladysmith Phone 10 days ago
Nanaimo Total Blackout 10 days ago
Ladysmith Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • BigDaddyPinnapl
    ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife
    Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hailscomettttt
    Hails (@Hailscomettttt) reported

    @TELUS what’s going on with the cell service in Ottawa? I can’t access anything for the past couple days

  • adrienneivey
    Adrienne Ivey (@adrienneivey) reported

    Telus saw that there are difficult problems to solve in the beef industry, but they will create great changes once solved. - @lowe_virgil @Alltech #AlltechONE

  • Mike__Palecek
    Make me Pally (@Mike__Palecek) reported

    @RogersHelps @kirstiepaterson You are not restoring anything stop lying to people instead you should be saying switch to telus or bell because we have no clue how to fix all these issues .

  • marialoi
    maria loi (@marialoi) reported

    PLEASE NOTE! www. Panasonic is cheating and demand $2.00 to fix their VM on my older Panasonic phones when I don't want their VM! BAD! BAD! My Telus is honest and the Corporation has integrity and helpfulness! My foot Panasonic! Please help me!

  • lbcurtis
    Lance Curtis (@lbcurtis) reported

    @davidakin Let’s hope Bell/Rogers/Telus learn what the words “backup generator” means as my guess is we will be having more and more of these storms. Having no power is awful; having no communication too is unacceptable. Internet & cell service are essential services.

  • EyesPiedGaming
    EyesPied (@EyesPiedGaming) reported

    welp, the bad news aboot moving to northern canada, is that i'm having a really hard time getting internet good enough to stream. the good news aboot moving up north, is i just snagged an amazing job with TELUS as a service technician. i might be able to fix my own internet

  • AvoidAmazon
    Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS Then you’ll turn around and chargers a poor person a whole lot of money for your incompetent services. Sounds like a lose lose situation.

  • ParamvirGill11
    Paramvir Gill (@ParamvirGill11) reported

    @melathopolous @angelolexie @HeySeto Wdym. You get access to Rogers, Telus, and Bell so the service is actually really good outside their coverage zone

  • BlackStangBC
    Stan Querin (@BlackStangBC) reported

    @TELUSsupport @Bosman71 4 hrs on with telus to switch from shaw to telus,after the last person i talked to started getting on my nerves i told them to cancel everything including my phone had him so tongue tied i hung up on him called SHAW was done in 15 minutes

  • PezzaFina
    James Rasile (@PezzaFina) reported

    @Rogers Ok I’ll DK you cause this tweet is a massive lie. My secondary @TELUS phone works wonders and treat me better when I call.