Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Silva Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Ladysmith and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Ladysmith |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Silva Bay, British Columbia
Latest outage, problems and issue reports in Silva Bay and nearby locations:
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Voysey
(@gvoysey) reported
How does a billion dollar company like #telus not have customer service beyond 5?
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Kerry Sauriol
(@CrunchyCarpets) reported
@Lidsville @TELUS And their internet support site wasn’t working today so couldn’t even do that
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vancouveddy
(@vancouveddy) reported
@TELUS @TELUSsupport Our customer service policy is "**** you pay us". Stay on hold til you grow old and die.
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Mary KlassenSierrado
(@sierrado0528) reported
I’m on hold with #Telus since 1:22, and still holding. Tried this morning and was on hold for 1 hour finally had to hang up to deal with something else. 3rd world countries have better phone service. #telus = #badservice
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vancouveddy
(@vancouveddy) reported
@telus I should get a reduction in my monthly bill for the lack of customer service I'm able to get from Telus. I wonder if the customer service is good or bad, I dont have the time to wait for hours on hold. telus sucks.
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Tania 🇵🇹🇨🇦
(@TANIACARVALHO86) reported
@twistedleafs Telus data? Cause mine been slow as **** all day
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smallfryinbigocean
(@smallfry1971) reported
@Lidsville @TELUS Called @TELUS to cancel my service. They want to keep my business. Service agent will call tomorrow…that was 3 weeks ago.
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Mohan
(@zelo2007) reported
@TELUS @CEMonthCanada How about you reverse the credit card fees ? Times are tougher , inflation all time high and long standing customers like me with fix income have to cut down few things
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piksha
(@piksha10) reported
Bad experience with Telus international . I give my 100% with my work but they didn't give my payment .
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vancouveddy
(@vancouveddy) reported
@TELUS @TELUSsupport we keep our customers from enjoying the friendly future by making them wait on hold for a minimum of an hour, and then provide them subpar customer service #telussucks