Telus outages and service status in Silva Bay, British Columbia

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

City	Problem Type	Report Time
Nanaimo	TV	5 days ago
Nanaimo	Internet	3 months ago
Nanaimo	Wi-fi	3 months ago
Nanaimo	Internet	5 months ago
Nanaimo	E-mail	5 months ago
Nanaimo	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

• 
  william yoachim (@wyoachim) reported 7 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

• 
  william yoachim (@wyoachim) reported 10 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 10 minutes ago from Nanaimo, British Columbia

  @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 12 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

• 
  Jonö (@NuckMyLife) reported 15 minutes ago from Nanaimo, British Columbia

  @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

• 
  Mason (@VE7PMD) reported 16 minutes ago from Nanaimo, British Columbia

  Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 17 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 19 minutes ago from Nanaimo, British Columbia

  @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

• 
  Larenzo Jensen (@LarenzoJensen) reported 20 minutes ago from Nanaimo, British Columbia

  @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 21 minutes ago from Nanaimo, British Columbia

  @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄

• 
  BdblE (@MsYouDoYou) reported 31 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 36 minutes ago from Nanaimo, British Columbia

  @MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.

• 
  Bret Westergaard (@Westie_84) reported 37 minutes ago from Nanaimo, British Columbia

  Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

• 
  Kevin's Bacon (@kevinsbaconband) reported 41 minutes ago from Nanaimo, British Columbia

  Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

• 
  ✨🌙 ✨ (@BigDaddyPinnapl) reported 48 minutes ago from Nanaimo, British Columbia

  This Telus ad is so god damn annoying #LivePD

• 
  Speaking for the planet (@shepherd_360) reported 52 minutes ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• 
  🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported 54 minutes ago from Nanaimo, British Columbia

  Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stanton (@StantonsLab) reported 3 minutes ago

  @DarrenJMoots I posted on my old account that I was selling telus at 20 in January Mty why has been a real dog but it's very short sightedness They're closing down all their crap businesses basically Papa Murphy's and they're going to come out way better Short-term pain long-term gain It's a huge holding of mine like top 10

• 
  Gregoryfan (@Gregory_SB35) reported 5 minutes ago

  Holy hell Telus ******* sucks, I just wanted to upgrade my internet and they made me feel like i wanted to gouge out my eyes :/ god they just suck, like i would rather be springlocked then go through that again :(

• 
  Brad B (@soldmangach) reported 8 minutes ago

  @VoteCanadaCom Punjabi Singhs destroying every customer service role from Singh Hortons to Telus

• 
  Bruce McGonigal (@bruce_mcgonigal) reported 8 minutes ago

  Smart TVs also can be turned on remotely, including the Alexa microphone in your remote control. It can also hack your wifi network and all devices on it. China did it for years in the USA. My FireTV when connected to the computer was changing settings on my PC, when connected via an HDMI cable, BUT NOT TURNED ON. I could tell because my PC screen would change as if a new monitor was turned on and found out it was the TV doing it. So a TV not turned on was still interfacing with my computer without my permission. I also noticed my TV was doing updates despite the fact my TV was not connected to my wifi network. Instead it was doing the updates without my permission, using the 4K Telus digital box it was connected to.

• 
  Sersoft.corp (@Sersoft_corp) reported 9 minutes ago

  @araghougassian Too bad Freedom is not available in Montreal (at least they don't ship sim cards there) I had 60 gigs for 25 bucks with Telus, but they slapped an extra 5$ on and thought they would get away with it. I lowered it to 1gb with 25gb addon + data rollover and am at 52gb currently lol

• 
  Don Hoglund (@randomdh) reported 9 minutes ago

  @TELUSsupport @TELUS Communications with your customers should be a priority not wait for customers to call your overseas support

• 
  C Lo aka Vandal Savage (@intrikitt) reported 10 minutes ago

  @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

• 
  The Bull Whisperer (@Thebullwhisper) reported 12 minutes ago

  @L9FRIENDLYSTYLE Maybe not, we'll see eventually. Court concluded BMI didn't have an unrestricted right to the Zillnk IP when it transferred it onward. There's a reason why the Telus relationship slipped by a couple of months, so far nothing mentioned as to why it slipped except "Titan shipments were delayed." Isn't it odd that the BMI - Titan - AMPG transfer happened the same day, AMPG claiming good faith, not knowing the IP was in arbitration? Good faith might be true. But imo that's a display of extraordinary bad due diligence from ampg "we didn't know about the arbitration." It might be a winner down the road, they got orders and multiple legs of their business to carry them. This Telus leg, related to the Titan IP transfer is looking weak at the moment though. No matter how many orders been placed, being able to deliver is what matters.

• 
  Left Coast Leafs Podcast (@LeftCoastLeafs) reported 13 minutes ago

  The other day I had a prickly exchange with a Rogers Wireless phone rep. A couple days later I was renegotiating my Telus Optik TV terms. They dropped a ice promo on me if I switched my mobile over. In the back of my mind I was, **** Rogers man. Sign me up.

• 
  Ali Ma (@amalpro765) reported 19 minutes ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !