Telus outages and service status in Silva Bay, British Columbia

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

City	Problem Type	Report Time
Nanaimo	TV	7 days ago
Nanaimo	Internet	3 months ago
Nanaimo	Wi-fi	3 months ago
Nanaimo	Internet	5 months ago
Nanaimo	E-mail	5 months ago
Nanaimo	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 9 minutes ago from Nanaimo, British Columbia

  @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 12 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

• 
  ✨🌙 ✨ (@BigDaddyPinnapl) reported 17 minutes ago from Nanaimo, British Columbia

  This Telus ad is so god damn annoying #LivePD

• 
  Kevin's Bacon (@kevinsbaconband) reported 17 minutes ago from Nanaimo, British Columbia

  Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 19 minutes ago from Nanaimo, British Columbia

  @MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.

• 
  william yoachim (@wyoachim) reported 19 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

• 
  Bret Westergaard (@Westie_84) reported 19 minutes ago from Nanaimo, British Columbia

  Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

• 
  Jonö (@NuckMyLife) reported 22 minutes ago from Nanaimo, British Columbia

  @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

• 
  Larenzo Jensen (@LarenzoJensen) reported 25 minutes ago from Nanaimo, British Columbia

  @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 31 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 33 minutes ago from Nanaimo, British Columbia

  @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

• 
  Speaking for the planet (@shepherd_360) reported 40 minutes ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 44 minutes ago from Nanaimo, British Columbia

  @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄

• 
  william yoachim (@wyoachim) reported 45 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

• 
  🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported 45 minutes ago from Nanaimo, British Columbia

  Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

• 
  Mason (@VE7PMD) reported 46 minutes ago from Nanaimo, British Columbia

  Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

• 
  BdblE (@MsYouDoYou) reported 60 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bryan Clarke (@CoastalClarkey) reported 3 minutes ago

  Haven’t had a family doctor for over five years now. 🇨🇦 Try to sign up with some online company called Maple: sure no problem, take all my info….then they hit you with “join for $85 / mth.” Try sign up with Telus MyHealth: sure no problem, take all your info…no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe I’ll just get a doctor down there to finally see how expensive it really is (or is not).

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 3 minutes ago

  @TELUS @mmabrey1 • Last night: Called and were told there was a "known service disruption" in our area. • This morning: Called again, told the exact same thing. • This afternoon: Called a third time, and TWO more employees confirmed a service disruption.

• 
  harry potter and the domestic assault allegations (@nikoncooldix) reported 3 minutes ago

  @DAKKADAKKA1 apple starts making their iphones in india and then everything gets leaked, crunchyroll uses telus security - which may be canadian but telus outsources all their customer service to india - and there's a huge crunchyroll data breach it's always ******* indians

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 5 minutes ago

  @TELUS Thankfully the person I did finally get through to was able to help get everything fixed. Still think there’s some serious lapses in customer service though, even something as simple as a “hey, your 2 year agreement is coming to an end” email would have prevented this mess…

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 8 minutes ago

  @TELUS @mmabrey1 Absolutely losing my mind with TELUS right now. We have been completely without internet service for over 30 hours and counting. To make matters worse, the level of misinformation and runarounds from customer service has been completely unacceptable:

• 
  SB (@swtyfrmthntrnt) reported 9 minutes ago

  And Telus is mailing me to call them and come back. Lemme see how I can get this down to $40 for 120gb + roaming 🤭

• 
  Jessica (@Jesslovescoveff) reported 13 minutes ago

  @VoteCanadaCom Last week a rep showed up at our door. Was told don't come here I'm on the no call list. Came back 4 times the same evening. Stalking much? @TELUS **** off.

• 
  Patrick Kernaghan(He/Him) (@Brevity_ii) reported 14 minutes ago

  @dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.

• 
  chris deegan (@chrisdeegan6) reported 16 minutes ago

  @Sportsnet Thanks for streaming it on your pay platform!! You money grubbing ******** just sent another customer to Telus

• 
  Some might say… (@paulbeit) reported 17 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍