Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Silva Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Telus
Telus is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Ladysmith and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Ladysmith |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Silva Bay, British Columbia
Latest outage, problems and issue reports in Silva Bay and nearby locations:
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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lori
(@LoriP6) reported
@TELUSsupport again every channel but global bc freezes and it then says signal lost! This is constant with Telus!
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Debs Shaver-Vernon 🇨🇦
(@edebis) reported
@Victoria59L Yes 15min from the Calgary city limits yet at times my cell service is 1/2 to 1 bar We live in the shadow of the foothills Satellite tv is flawless though expensive Telus hub was working until they loaded up their network So wifi is sketchy Waiting on a satellite
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Don
(@crewcred) reported
Oh what a shocker, @TELUS ****** product/service is down again. I wish they would get their **** together. @TELUSsupport
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Mike
(@mdhrst) reported
Telus: We'd like to talk to you about our new VoIP plans that can save you money Me: Your high-speed internet is trash, can't provide high enough download speeds. You're consistently at 6 Mbps Telus:: 6 ? Me: SIX! Issue has been reported multiple times Telus: Hangs up
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Ann Graham Walker
(@AnnGrahamWalker) reported
@A_MacLeod_Tyee @SoniaFurstenau There are two services:Telus MyHealth the virtual service which is covered by MSP and Telus Health, a boutique private health care that costs about $4500 per adult, $800 per kid and $1500 per adolescent, per year. Right now the only place you might find a doctor.
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Maher
(@Maher66338991) reported
@TELUS #TELUS “Customers First” promise is absolutely far from reality based on several months of back & forth conversations with the #ADT support team. Home Security system is not working and #TELUS unable to resolve nor finding a solution despite fees collected.
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Ashleigh Chase (Ace)
(@AshleighChasexx) reported
Just a heads up… when @telus offers a promotion/free gift for new customers, you may not qualify for the promotion… The rep told me today the new customer promotion is for customers who have already established credit with Telus. But I can get a discount.. #shady #baitandswitch
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Elvis
(@ElvisCavalic) reported
@WillFPS What location? I got Telus fibre and I'm down to 27ping to Illinois 🔥
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Ems 🗺️
(@SoulfulGinger23) reported
Here's a fun fact: If you get home security from @TELUS and select self install but then can't connect a device for a reason outside of your control (like wires that are too short for their device) they'll just tell you to pound sand when you ask for help 🙃
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angd
(@angd) reported
What the heck is going on at @TELUSsupport tonight. An outrageous $1000 unknown charge on my bill. The my Telus website is down. I have been getting weird run around on the phone. Have they succumbed to the full moon or something.