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Telus

Telus outages and service status in Silva Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Silva Bay, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

CityProblem TypeReport Time
Nanaimo Internet 13 days ago
Nanaimo Wi-fi 25 days ago
Nanaimo Internet 2 months ago
Nanaimo E-mail 3 months ago
Nanaimo Phone 3 months ago
Ladysmith Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. ๐Ÿ™„

  • BigDaddyPinnapl
    โœจ๐ŸŒ™ โœจ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure donโ€™t. And their only me help is down. ๐Ÿ™„

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @happyhamers @TELUS I know! Iโ€™ve had them to my place twice this year. The techs are great but the service is abysmal.

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. Weโ€™re doing half the service call for them, while paying for the service. ๐Ÿ™„

  • shepherd_360
    Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • LarenzoJensen
    Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and itโ€™s still down. My wife works from home and our twins canโ€™t watch TV..

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. Iโ€™ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • NuckMyLife
    Jonรถ (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telusโ€™ customer service sucks. Even the guy who came and installed it was a ****. But Iโ€™m saving $80+ a month so thatโ€™s all I cared about haha

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure donโ€™t. And their online help is down. ๐Ÿ™„

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and Iโ€™ve been waiting for chat agent for 43 minutes now. I guess itโ€™s time to make a switch.

  • Shadowydreamer
    ๐Ÿณ๏ธโ€๐ŸŒˆโ™ฟ Lorna Appleby ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡จ๐Ÿ‡ฆ (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • VE7PMD
    Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today canโ€™t send messages or anything that requires data. Canโ€™t even call my voicemail. #nanaimo

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS Iโ€™ve lived here for 18 months and itโ€™s been nothing but problems. Internet and TV.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cliffmathew
    Clifford Mathew (@cliffmathew) reported

    @JonFraserTF @TELUS Isn't Bell and Telus the same network? I have been milked by @Rogers for multiple years before I wised up and switched to Bell. 400+ dollars down to 200+, and much more data.

  • JayFarmsSK
    JayFarms๐Ÿšœ (@JayFarmsSK) reported

    @JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up

  • Mary54661403
    Mary (@Mary54661403) reported

    @TELUS Had the acct. for 4/5 years had no problem, now when trying to log in they don't recognize my email or password and yet I still get my bill through my e-mail??

  • Rick19053470
    Rick (@Rick19053470) reported

    @JonFraserTF @TELUS Yikes!! I just moved to Telus from Shaw/Rogers to get much lower rates and fibre-optic service.

  • SandieAschem
    Sandie ๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ธ (@SandieAschem) reported

    @JonFraserTF @TELUS They have the absolute worst customer service!

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    @OnlyKlans1 @napoleon21st Yes, I talk about the negatives as well. But you have to keep in mind that I deliberately kept it simple and easy to understand, rather than making it long and boring. There are plenty of people who have written much longer theses. The biggest risk was that, as you'll see on Reddit and other places, AmpliTech's customer was believed to be a "declining" company linked to EchoStar. The names are hidden behind "tier 1 MNO...", but the VP of Telus named Amplitech in a random article that nobody saw. After the CSI work, we've realized it's actually Telus, which is using AmpliTech alongside Samsung and is still in the middle of its rollout. Only about 15% has been completed so far, with the remaining 85% still to go, and they intend to keep using AmpliTech going forward.

  • engalicorn
    Colin Regan ๐Ÿš€ (@engalicorn) reported

    @JonFraserTF @TELUS Yeah my experience last month with them was brutal. Activated international roaming online no other option. Turns out Seattle isn't international. $100 worth of roaming fees before I even left the airport @ $5/mb They text me "Text ROAM" to activate timing. "How embarrassing there's been an error" 2 hrs with tech support no solution. Bought $25 dollar esim online. Unlimited data for 5 days. 1/5 the cost of Telus Roaming plan that I can't add. Now I know.

  • EhrmantrautCap_
    Ehrmantraut Capital (@EhrmantrautCap_) reported

    O-RAN is the future, and AmpliTech Group $AMPG is well-positioned to become a massive winner in it. The market TAM of O-RAN was only $2.8 billion in 2024, but is expected to grow rapidly to $48 billion by 2035, implying a CAGR of almost 30% from 2024 to 2035. $AMPG's proprietary Massive MIMO 64T64R O-RAN radios and best of the industry LNAs are of importance for the O-RAN buildout. We already know from the Telus article that they will need 30,000 AmpliTech radios for their O-RAN buildout until 2029, which could generate a cumulative revenue of atleast $300 million for $AMPG until 2029 (excluding service, installation and maintenance fees that AmpliTech can charge). CEO Maqbool stated in the last earnings call that new purchase orders will be announced in the next couple of months from multiple major MNOs. Traditional RAN is fading and O-RAN is gaining momentum. $AMPG is ready for the structural change.

  • TwoFirstNames85
    Wilbur (@TwoFirstNames85) reported

    @JTracer @JonFraserTF @TELUS oh look.. a joke from a mid 2000s movie ...grats...you ******* retard... just say it *****, you are a retard...and its okay..

  • RKBalsara
    R K Balsara (@RKBalsara) reported

    @JonFraserTF @TELUS The rest are as bad. Freedom has the best plans, decent pricing and coverage, but horrendous support.