Telus outages and service status in Silva Bay, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Silva Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 3, 10:38 PM EDT.
- Internet (33%)
- Phone (33%)
- E-mail (17%)
- Total Blackout (17%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Silva Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Silva Bay, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo, and Ladysmith.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo
|
Internet | 6 days ago |
|
Nanaimo
|
10 days ago | |
|
Nanaimo
|
Phone | 13 days ago |
|
Ladysmith
|
Phone | 13 days ago |
|
Nanaimo
|
Total Blackout | 14 days ago |
|
Ladysmith
|
Internet | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Silva Bay, British Columbia
Latest outage, problems and issue reports in Silva Bay and nearby locations:
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Jonö (@NuckMyLife) reported from Nanaimo, British Columbia@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British ColumbiaAsked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British ColumbiaThis Telus ad is so god damn annoying #LivePD
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄
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Bret Westergaard (@Westie_84) reported from Nanaimo, British ColumbiaTelus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British ColumbiaWow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Mason (@VE7PMD) reported from Nanaimo, British ColumbiaHey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Audley (@whistlersharon) reported@TELUS Another@telus call to my number registered on the national do not call registry. File a complaint. It only took a couple of minutes. Maybe they'll get the message then.
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Alan Errington (@AlanErrington) reported@arnesalvesen Yes, optic on telus. It’s been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?
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Nonso Anoliefo (@AnoliefoNonso) reported@TELUSsupport Hi, I don't what's the problem with Telus because the customer service is very terrible you can't even present your problem. I switched to another provider on the 24th of February cus of increasing monthly bills which I have tried to resolve but to no avail.
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Sadiabc (@74Sadiabc) reported@TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better
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VR! (@VicRizzzz) reported@Telus why does your cellular network always so slow . Please do something about it
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Dramatha (@Dramatha) reported@telus @TELUSsupport what the holy frick is going on with your outages lately? Good Friday thru Easter Monday you were offline more than online and today is back to intermittent outages. Please fix your ****… your service is absolutely atrocious for what you’re charging! #yyc
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Brian McNight (@Lets_Play_MEOW) reportedReally? I'd have to check the dates in vo.parison to when some ******* idiot posted my IP and I displayed my late wife's...CELLULAR PHONE...and the Telus notification of actually being hacked....while uploading all sorts of medical documents And now....you know. A cellular phone
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Old Dad (@OLDDAD2024) reportedSo i paid my telus bill just now by phone. When the computer asked “Is there anything else I can do for you today?” I said you could rub my feet. “I understand you want to look into upgrading your service plan.” WTAF? If you don’t understand my answer, say so. Don’t freak me out.
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Lianne Raymond (@Lianne_R) reported@TSN_Sports Hoping to watch the Miami tennis women's semi-final starting at 5:30 PDT - but my guide on Telus Optik for TSN2 shows a blackout until 6:30 PDT.
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Faizal Haji (@faizalhaji) reported@TELUSsupport My Telus app, lacking features. Could not migrate prepaid to postpaid and had to call in. Agent was very helpful but could not complete the migration for the day. The profile was left in a limbo not able to manage prepad services anymore (new account added caused problems).