Telus

Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Silva Bay, Regional District of Nanaimo, British Columbia 02/10/2026 04:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Salorwayne the ***** in the blockchain (@Salorwayne) reported

    @MarciIen I hope that you are speaking up and urging your government to reverse the CRTC's appalling decision to ignore their own advice and side with Rogers, Telus, and Bell regarding bulk rates for Internet service. It means a lot to this current resident at 700 Ontario.

  • NorthVanMike NorthVanMike 🇨🇦 (@NorthVanMike) reported

    @TELUSsupport i went to your store at Capilano Mall in North Vancouver about getting my phone fixed(it has physical damage). they gave me a link to PhoneClaim and they want $400 even though i pay for Telus Care. what gives?

  • NorthernStation Pistol Dave - Medium/Rare (@NorthernStation) reported

    @Bell_Support Another reminder, minimum 75 stations are having malfunctions across Ontario (as reported by a phone agent, and not @Bell publicly here or on website.) The towers themselves are not down, @Telus services are fine. Malfunctions are effecting all internet access.

  • ShawnaLeeG ShawnaLeeG ❤️🇺🇦💉💉💉 (@ShawnaLeeG) reported

    @CAlexMasse @BonEchoPP @TELUS We do not. But may be something to look into! We have cell service at most parks we camp at. Bon Echo is an exception

  • marcedge1 Marc Edge (me/he) (@marcedge1) reported

    here we go again with #Telus . . . I just got an email telling me I had upgraded my service and it would cost me more every month . . . no I didn't

  • PaigeF15910080 Paige F (@PaigeF15910080) reported

    @msav86 @TELUSsupport @TELUS I called them and they said “we are not experiencing an outage” clearly there is an outage

  • m1kewah0usekey Mr. Wolf (@m1kewah0usekey) reported

    @TELUS @Netflix_CA @discoveryplusCA trash service it never works

  • Senturion Spencer Callaghan (@Senturion) reported

    I get that big storms are tricky but my work phone from @TELUS has intermittent service while my @Rogers phone is completely useless.

  • AkashSablok Akash Sablok (@AkashSablok) reported

    For a communication company, it’s has been absolute nightmare trying to connect with someone @TELUS or @TELUSsupport Five phone calls, each time on hold 30-45 minutes - still no resolution with our billing. I believe it’s time to switch all our @telus services. #disappointed

  • NorthernStation Pistol Dave - Medium/Rare (@NorthernStation) reported

    @Bell_Support @Bell @TELUS This “outage” has been ongoing for close to a month now effecting data access, with zero acknowledgement publicly. Customers receiving speeds of a whopping 5kbps. This is also effecting other companies and other customers who operate on Bell hardware, not just Bell customers.