Telus outages and service status in Silva Bay, British Columbia

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

City	Problem Type	Report Time
Nanaimo	TV	3 days ago
Nanaimo	Internet	3 months ago
Nanaimo	Wi-fi	3 months ago
Nanaimo	Internet	5 months ago
Nanaimo	E-mail	5 months ago
Nanaimo	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

• 
  Larenzo Jensen (@LarenzoJensen) reported 6 seconds ago from Nanaimo, British Columbia

  @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

• 
  Mason (@VE7PMD) reported 13 minutes ago from Nanaimo, British Columbia

  Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

• 
  Kevin's Bacon (@kevinsbaconband) reported 14 minutes ago from Nanaimo, British Columbia

  Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

• 
  ✨🌙 ✨ (@BigDaddyPinnapl) reported 16 minutes ago from Nanaimo, British Columbia

  This Telus ad is so god damn annoying #LivePD

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 20 minutes ago from Nanaimo, British Columbia

  @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄

• 
  william yoachim (@wyoachim) reported 32 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

• 
  BdblE (@MsYouDoYou) reported 33 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 34 minutes ago from Nanaimo, British Columbia

  @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

• 
  Jonö (@NuckMyLife) reported 43 minutes ago from Nanaimo, British Columbia

  @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 43 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

• 
  🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported 43 minutes ago from Nanaimo, British Columbia

  Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

• 
  william yoachim (@wyoachim) reported 51 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 51 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

• 
  Bret Westergaard (@Westie_84) reported 52 minutes ago from Nanaimo, British Columbia

  Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 52 minutes ago from Nanaimo, British Columbia

  @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄

• 
  Speaking for the planet (@shepherd_360) reported 53 minutes ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 58 minutes ago from Nanaimo, British Columbia

  @MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peggy Blair (@peggy_blair) reported 4 minutes ago

  @OILanatude @Rogers @telusmobility Yes. And I literally just got a lower-priced deal from them 6 months ago because I was threatening to leave to go to Telus after a series of issues with Rogers that saw me file a complaint with the CCTS. $5 increase 6 months later.

• 
  jay X (@JasonI_X) reported 4 minutes ago

  @fordnation Ontario. • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

• 
  @WeNeedAHero (@WheresOurHeroes) reported 4 minutes ago

  DEAR AT&T and TELUS, Are you paying attention? A company is only as good as it's service and attention to the most remote and poorest members of its service area. (I still say the same thing about unions too). When areas in SE Alaska don't have phone and internet their lives are highly at risk. It's not just about a drop in communications, gaming, streaming movies or social media. It's a drop in safety tools for these island dwellers too. Not to mention that with millions of tourists every year robbing the locals of bandwidth with high data traffic locals end up in last place as highpaying users for lack of competition. Ketchikan’s main internet (KPU fiber via the Canada route, plus cellular from providers like GCI/AT&T) has "finite capacity". When multiple cruise ships dock and thousands of tourists flood downtown with phones and devices, and that shared bandwidth gets congested—slowing speeds for everyone. When the service is down, many local busineses lose the use of POS machines (but still pay the rent to have them). Starlink solves this in several practical ways: -independant backup, -reliable pathways and -outage resilience. Starlink is already a tremendous service for the Alaska Marine Highway System which is a class 1 essential service for SE Alaska, whereby these ferries are often the only way form of transportation between island communities for so many of these remote residents. In this age of high technology, the current tools, even with their own redundancies, just don't offer enough protections. This isn't an advertisement nor do I get paid for mentioning Starlink. But I will post pricing for SE Alaska residents because these remote areas need options: As of August 2026, Starlink’s regular U.S. Residential pricing (which applies in Southeast Alaska) is: Residential 100 Mbps: $55/month Residential 200 Mbps: $85/month Residential MAX: $130/month New customers can download the Starlink mobile app and the sign up opens on the initial screen. Competition is a beautiful thing. Just saying...

• 
  Stanton (@StantonsLab) reported 6 minutes ago

  @DarrenJMoots I posted on my old account that I was selling telus at 20 in January Mty why has been a real dog but it's very short sightedness They're closing down all their crap businesses basically Papa Murphy's and they're going to come out way better Short-term pain long-term gain It's a huge holding of mine like top 10

• 
  ALPHA MALE! (@dingoboy70) reported 6 minutes ago

  Telus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly

• 
  Reiko Koyama (@reikokoyama79) reported 8 minutes ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  FK (@dagdakiayaz) reported 9 minutes ago

  Hey @Rogers, I requested to move my internet service last month. A technician came out and told me that the Telus cable currently in use is provided by my landlord, while the Rogers cable is buried behind the drywall. Apparently, I now need to hire a third party to demolish the drywall and access the Rogers cable just to get my internet installed. Is Rogers going to help resolve this, or should I just switch to @TELUS?

• 
  smokesone 😶‍🌫️👑 (@petuniawtf) reported 13 minutes ago

  @Ayan604 @TELUS @TELUSsupport Those damn immigrants

• 
  va1slyfalcon (@va1slyfalcon) reported 17 minutes ago

  @JustMeJamie64 @Rogers Roger's, Bell , telus have a strong hold over Canadians and communication . People do not realize how absolutely aporant the service in Canada is . Disgusting

• 
  TELUS Support (@TELUSsupport) reported 19 minutes ago

  @eltigrethetiger Sorry you feel this way about us Bubba. Anything I can do to help with your TELUS services?