Telus outages and service status in Silva Bay, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Silva Bay, including 0 direct reports.
The most common problems reported in this area mention Wi-fi.
The most recent signal from this area was received May 22, 10:21 PM EDT.

Wi-fi (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 24, 6:00 PM EDT	0	0
May 24, 6:20 PM EDT	0	0
May 24, 6:40 PM EDT	0	0
May 24, 7:00 PM EDT	0	0
May 24, 7:20 PM EDT	0	0
May 24, 7:40 PM EDT	0	0
May 24, 8:00 PM EDT	0	0
May 24, 8:20 PM EDT	0	0
May 24, 8:40 PM EDT	0	0
May 24, 9:00 PM EDT	0	0
May 24, 9:20 PM EDT	0	0
May 24, 9:40 PM EDT	0	0
May 24, 10:00 PM EDT	0	0
May 24, 10:20 PM EDT	0	0
May 24, 10:40 PM EDT	0	0
May 24, 11:00 PM EDT	0	0
May 24, 11:20 PM EDT	0	0
May 24, 11:40 PM EDT	0	0
May 25, 12:00 AM EDT	0	0
May 25, 12:20 AM EDT	0	0
May 25, 12:40 AM EDT	0	0
May 25, 1:00 AM EDT	0	0
May 25, 1:20 AM EDT	0	0
May 25, 1:40 AM EDT	0	0
May 25, 2:00 AM EDT	0	0
May 25, 2:20 AM EDT	0	0
May 25, 2:40 AM EDT	0	0
May 25, 3:00 AM EDT	0	0
May 25, 3:20 AM EDT	0	0
May 25, 3:40 AM EDT	0	0
May 25, 4:00 AM EDT	0	0
May 25, 4:20 AM EDT	0	0
May 25, 4:40 AM EDT	0	0
May 25, 5:00 AM EDT	0	0
May 25, 5:20 AM EDT	0	0
May 25, 5:40 AM EDT	0	0
May 25, 6:00 AM EDT	0	0
May 25, 6:20 AM EDT	0	0
May 25, 6:40 AM EDT	0	0
May 25, 7:00 AM EDT	0	0
May 25, 7:20 AM EDT	0	0
May 25, 7:40 AM EDT	0	0
May 25, 8:00 AM EDT	0	0
May 25, 8:20 AM EDT	0	0
May 25, 8:40 AM EDT	0	0
May 25, 9:00 AM EDT	0	0
May 25, 9:20 AM EDT	0	0
May 25, 9:40 AM EDT	0	0
May 25, 10:00 AM EDT	0	0
May 25, 10:20 AM EDT	0	0
May 25, 10:40 AM EDT	0	0
May 25, 11:00 AM EDT	0	0
May 25, 11:20 AM EDT	0	0
May 25, 11:40 AM EDT	0	0
May 25, 12:00 PM EDT	0	0
May 25, 12:20 PM EDT	0	0
May 25, 12:40 PM EDT	0	0
May 25, 1:00 PM EDT	0	0
May 25, 1:20 PM EDT	0	0
May 25, 1:40 PM EDT	0	0
May 25, 2:00 PM EDT	0	0
May 25, 2:20 PM EDT	0	0
May 25, 2:40 PM EDT	0	0
May 25, 3:00 PM EDT	0	0
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0

May 25: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Ladysmith.

City	Problem Type	Report Time
Nanaimo	Wi-fi	3 days ago
Nanaimo	Internet	2 months ago
Nanaimo	E-mail	2 months ago
Nanaimo	Phone	2 months ago
Ladysmith	Phone	2 months ago
Nanaimo	Total Blackout	2 months ago

Nearby cities with recent reports

Nanaimo

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 41 seconds ago from Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 4 minutes ago from Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
Kevin's Bacon (@kevinsbaconband) reported 15 minutes ago from Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
william yoachim (@wyoachim) reported 16 minutes ago from Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 21 minutes ago from Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 22 minutes ago from Nanaimo, British Columbia
@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄
✨🌙 ✨ (@BigDaddyPinnapl) reported 26 minutes ago from Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported 29 minutes ago from Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
Mason (@VE7PMD) reported 30 minutes ago from Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
BdblE (@MsYouDoYou) reported 37 minutes ago from Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 38 minutes ago from Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 39 minutes ago from Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
Jonö (@NuckMyLife) reported 42 minutes ago from Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
william yoachim (@wyoachim) reported 44 minutes ago from Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
Larenzo Jensen (@LarenzoJensen) reported 45 minutes ago from Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
Speaking for the planet (@shepherd_360) reported 55 minutes ago from South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
Bret Westergaard (@Westie_84) reported 59 minutes ago from Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Unacceptable Cherie B (@CherieBeneteau) reported 4 minutes ago
But yet the phone service providers Bell rogers telus etc are silent We are paying close attention to who's silent that shouldn't be
Bill Tansey (@lkn4chnge) reported 6 minutes ago
@jodyvance @TELUS Telus is the worst, And I’m sure this lady has spent hrs on the phone with tech support, but theyre in Siri lanka and don’t speak so good. The reboot is unplug your modem and wait as minute, never works, I gave up, more should
H.E. Pennypacker (@pennypacker_h) reported 6 minutes ago
@stock_guy1 @TELUS Evergreen statement about customer service in any large Canadian company.
Canadian Sledge Hammer (@RealityoftheSit) reported 7 minutes ago
@MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot
Carnivorous Vegan (@ZoeyFeldman) reported 7 minutes ago
@MelissaLMRogers @JasminLaine_ @TELUSsupport Public Mobile is owned by Telus and uses the same network but is much cheaper. If you own your phone it is a better option. $40 a month gets you a lot of data. They have family plans as well.
Mountain City 🇨🇦🇮🇳 (@mountaincityvan) reported 9 minutes ago
@lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services
Raven (@Sharisraven) reported 11 minutes ago
@telus send a new added phone to my account with no Sim? Wtf #TelusCEOintellectuallychallenged
Julian Medd (@JMedd19) reported 16 minutes ago
The worst experience imaginable getting your services set up and running. Cancelled the service as soon as it got setup. Thanks for wasting our time. @TELUS @TELUSsupport
Deaks (@realone0doubt) reported 21 minutes ago
@MelissaLMRogers @TELUSsupport Lmao $100 a month? I pay $50 a month and have more GB than i can deal with … with telus. I get ur point but maybe slim down ur plan a bit and stop thinking u need every option
heiba9866 (@heiba986627073) reported 23 minutes ago
@Hux45545638 @WestJet This is what WS wanted they wanted cheap customer service they pay $700 a month in Telus El Salvador, I work for them and you have no idea how stupid they are, they don't know what to do they can't even speak English Telus will just ask them fill out this template during the call