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Telus

Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Ladysmith.

CityProblem TypeReport Time
Nanaimo E-mail 2 days ago
Nanaimo Phone 6 days ago
Ladysmith Phone 6 days ago
Nanaimo Total Blackout 6 days ago
Ladysmith Internet 15 days ago
Nanaimo Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • NuckMyLife
    Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • BigDaddyPinnapl
    ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Shadowydreamer
    🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jestjenny
    Jen (@jestjenny) reported

    Why does #telus internet constantly go down????? Why am I still with this company? Ffs

  • dale_hennessey
    Dale Hennessey (@dale_hennessey) reported

    @TELUSsupport Hi there. Switched from Koodo to Telus Mobility for the 5G then learned my OnePlus 9 Pro isn't allowed to have 5G on your network. Any way to fix this? Or can you provide a timeline on when 5G will be available to me? Thanks!

  • colleenbroeffle
    colleen broeffle (@colleenbroeffle) reported

    Trudeau keeps saying "I got your back" He hasn't got mine. Never has. Does he "got your back"? My mortgage is until ln 75, groceries for 2, no meat or Fancy food, one week- $306.00, my hydro for a modest home, 2 older people, $360. Telus, almost $400. Got my back? Not at all

  • michaelbolton
    Michael Bolton (@michaelbolton) reported

    Phone scammers using phone numbers in my local block (which means they're probably using mine too). @TELUS *profit* last year: $348 million. Wait time for a customer service agent is ONE HOUR. "We sell phone services, but we don't believe in using phones ourselves."

  • jamesatkinson27
    James Atkinson 🇨🇦 (@jamesatkinson27) reported

    @TELUS @TELUSsupport What have you done since yesterday to fix this problem?!?!?

  • andreyuhYUHyuh
    Andrea Beça 🏳️‍🌈 (@andreyuhYUHyuh) reported

    Hey @TELUS, why am I getting promo calls from Telus Mobility from men who creepily tell me they love me when I say, "No thanks."?! That was....an experience I never want to have again.

  • CoryKnox
    Cory Knox (He/Him) (@CoryKnox) reported

    Caller id is fundamentally broken. And no carrier seems to care. When I maintained a phone system with 250+ direct dial numbers, @TELUS allowed us to present any of those numbers for caller id, but we couldn't use our toll free numbers because they weren't on the PRI.

  • joshreimer55
    Josh Reimer (@joshreimer55) reported

    @erinotoole how are you actually going to lower the cost of living? “Hey bell/Rogers/Telus, how about you cut your rates in half?” “Home Depot/Rona, let’s cut lumber prices” “Oh wait, there’s GLOBAL supply chain issues?” #Elxn44

  • CountryMusicEmo
    EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Getting someone who can frigging provide web support is impossible ! @TELUS @TELUSBusiness thinks I have time to spend hours on phone chatting with them, going out and "Getting" code ... Shake your head ! Look up the word DELEGATION !

  • CountryMusicEmo
    EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Now @TELUS @TELUSBusiness is telling me once I go and get all these things (basically doing their job) it will be 7 to 10 days !! WTF ! Oh special thanks to @densalejo for causing all this damage and mess !