Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Ladysmith.

City	Problem Type	Report Time
Nanaimo	Internet	3 days ago
Nanaimo	E-mail	6 days ago
Nanaimo	Phone	10 days ago
Ladysmith	Phone	10 days ago
Nanaimo	Total Blackout	10 days ago
Ladysmith	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

• 
  Mason (@VE7PMD) reported 8 minutes ago from Nanaimo, British Columbia

  Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

• 
  BdblE (@MsYouDoYou) reported 15 minutes ago from Silva Bay, British Columbia

  @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

• 
  Speaking for the planet (@shepherd_360) reported 21 minutes ago from South Wellington, British Columbia

  @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 24 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

• 
  🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported 31 minutes ago from Nanaimo, British Columbia

  Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

• 
  ✨🌙 ✨ (@BigDaddyPinnapl) reported 31 minutes ago from Nanaimo, British Columbia

  This Telus ad is so god damn annoying #LivePD

• 
  Jonö (@NuckMyLife) reported 31 minutes ago from Nanaimo, British Columbia

  @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

• 
  Larenzo Jensen (@LarenzoJensen) reported 34 minutes ago from Nanaimo, British Columbia

  @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

• 
  MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported 35 minutes ago from Nanaimo, British Columbia

  @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

• 
  Kevin's Bacon (@kevinsbaconband) reported 40 minutes ago from Nanaimo, British Columbia

  Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

• 
  william yoachim (@wyoachim) reported 48 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

• 
  william yoachim (@wyoachim) reported 56 minutes ago from Nanaimo, British Columbia

  @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

• 
  Bret Westergaard (@Westie_84) reported 60 minutes ago from Nanaimo, British Columbia

  Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Homonkeylus (@homonkeylus) reported 4 minutes ago

  Our neighbours told us you asked them for permission to dig up their yards and when they refused, that was the end of it. However, we were never asked and you ******* went along and did it. I'm tired of these shenanigans @TELUS @TELUSsupport

• 
  Bucky Barnes floor (@goofygublerr) reported 6 minutes ago

  Telus was so much better than Bell damn

• 
  Kat/Katherine Houston (@KatWritesCopy) reported 6 minutes ago

  @kyulls @TELUS Congratulations! I have to say, even during those periods where Telus had huge waits (fixed since), the people who answered were rockstars. I'm sure they took a lot of angry calls, but you'd never know it.

• 
  Dan St. Pierre (@stpierredan) reported 7 minutes ago

  Hey @ShawInfo, I’ve been away from my apartment for three weeks. Got home, my network can’t be found by any device. Texting tech support. We’ve rebooted, restarted, recycled, nothing. I’m told a tech has to come. Earliest is APRIL 10. I bet I can get Telus here faster. Unreal.

• 
  carol-ann: #istandwithtrudeau ,#nonracist,#BLM (@carolannbagan) reported 8 minutes ago

  Is anyone Elle’s in #yeg having trouble with their @telus internet? Or am I the only luck one to be having trouble with it?

• 
  UncleDarkhorse (@unklebyra) reported 9 minutes ago

  Anyone else having absolute **** reception from @TELUS today/this week/this month?

• 
  Tom Schellen (@TheTomSchellen) reported 10 minutes ago

  @Ryan24198128 @doneff72 @RachelNotley Yeah, I get that it's hard to understand that.I'll try and simplify it best I can. Telus is a company. They have service trucks. Those trucks use gas and oil. Gas prices are up. Thus, Telus has increased expenses. Telus then raises prices to maintain a GM, and voila, you pay more

• 
  marionetta (@marionetta) reported 13 minutes ago

  @Miradart @Google Same problem...do you have Telus email too?

• 
  Cryptic Panther 🇨🇦 (@crypticpanther) reported 14 minutes ago

  @virginmobilecan Having an issue sending MMS to other carriers, new LG Velvet phone, data is turned on, I can send to another LG Velvet on the same network, but not to anyone on Rogers or Telus.

• 
  Dan St. Pierre (@stpierredan) reported 15 minutes ago

  @divabarbieyyc @ShawInfo Well, now it’s a race. Who gets here first: Telus to install new service or Shaw’s technician. Bet I can get Telus here tomorrow for an install.