Telus

Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Silva Bay, Regional District of Nanaimo, British Columbia 04/16/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Ladysmith and Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaLadysmith TV
CanadaNanaimo Internet
CanadaNanaimo TV
CanadaLadysmith Internet
CanadaNanaimo Internet
CanadaNanaimo Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KateMcKenna28 Kate McKenna (@KateMcKenna28) reported

    @JtotheEVON @TELUS That ought to be the easiest to fix. Might continue to fence sit.

  • BeNDOilers The Bendalorian🇨🇦 (@BeNDOilers) reported

    @OilersJohn @WindowsSupport Who’s your provider? We had issues with Telus but haven’t since we switched to Shaw.

  • KerryPowell Kerry Powell (@KerryPowell) reported

    Hey @TELUS! Thanks for agreeing to “consider” forgiving the $40 owing on my 78yo mom’s cellphone, which she hasn’t used for months & months because of Alzheimer’s and which you haven’t allowed me to cancel or suspend unless I brought her into your store during a pandemic. 1/3

  • canucksedins cat 🦋 (@canucksedins) reported

    Telus what ********. WE’RE TRYING TO WATCH THE GAME

  • doughefe Doug (@doughefe) reported

    @telus how many hours do I have to spend trying to prove the ‘you’ problem with my internet isn’t a ‘me’ problem before you acknowledge maybe you can’t fix it? I’m at 5 of the last 48 and counting.

  • NguyenCitizen David Nguyen (Citizen) (@NguyenCitizen) reported

    The extra noise is added on. The background is real. Not sure if it's Telus or Android. It's pounding. Punishment for doing the right thing. Working for the public with no pay and constant punishment. **** this goddman corrupt government on all levels aiding and bedding this.Sigh

  • formulayuki cy (@formulayuki) reported

    the fact that i had the telus technical support in my hands but they transferred me because she couldn’t find me and now i’m waiting ages

  • _Cari_ Cari (@_Cari_) reported

    @gmail Can someone please help @TELUSsupport figure out what they’re doing? This migration is a nightmare. It has locked me out of all the Google platforms I used my Telus email for. There has to be a way to fix this without creating a new email address

  • imboeserthanyou nucks’ boeser (@imboeserthanyou) reported

    can anyone help me with telus optik

  • Joe_G34 Joe Gaudon (@Joe_G34) reported

    @Noble41 Telus uses Bell’s Mobility infrastructure to provide service outside BC and Alberta, so if Bell goes down, so does Telus.