Telus

Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Silva Bay, Regional District of Nanaimo, British Columbia 02/19/2026 00:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahAnne Sanny (@SarahAnne) reported

    LTE in Bancroft Emergency calls only in Belleville Ah, @TELUS service.

  • edmundacuto94 Edmund Acuto (@edmundacuto94) reported

    Now that Kenneys decimated the medical support system in Rural Alberta and offloaded his responsibilities onto Rural Municipalities - resulting in higher taxes he's now waxing poetic about jump starting Rural 'Broadband' which nobody could afford anyway - not at Telus prices!

  • jackiemoon1224 Bob Sacamano (@jackiemoon1224) reported

    @GiasoneI @Ticats @TELUS I no longer have a ticket rep, and that's my issue. He was great

  • Zapolarnik Nikita Ryazantsev (@Zapolarnik) reported

    @koodo Hey Koodo, this is regarding the request to put my account on a seasonal hold. Since Telus authentication didn't work through Facebook one of your reps advised to try twitter instead. Hope to solve this problem really soon.

  • JaketheHabsFan Jake from State Farm (@JaketheHabsFan) reported

    @Rogers da **** is going on with my LTE? I can’t load any apps. I love that I pay you guys $345 dollars every month for only 2 cellphones and this is the quality services I get. I’ll definitely be going to @TELUS in May 2022. I had to use wifi to tweet this lmao

  • rdjflamb Lambo (@rdjflamb) reported

    @akjelgrith @CGriwkowsky Rural customer also on the Telus hub. It does the trick but isn't great. Have heard good things about starlink but to pay $700.00 for a dish upfront is kinda crazy.

  • JakeL83296467 Jake L (@JakeL83296467) reported

    @ImJCaps @TELUSsupport I just got off the phone with Telus. They told me that they are having issues with the LTE network throughout bc and Alberta. We’re paying for the best coverage but getting the worst coverage. Of course they aren’t making this information public though.... spread the word.

  • TheChadBenson Chad Benson (@TheChadBenson) reported

    Snagged my og #NintendoSwitch for $17 after TELUS sent me a welcome gift card + using my optimum points. Turned around and traded it towards the OLED version (with a much needed battery upgrade) and will only have to spend $150… not bad! 👏

  • AlbertaPAH Alberta Political Accountability Hub (APAH) (@AlbertaPAH) reported

    It’s never been a matter of affordability for these companies, it’s a matter of profitability. Rural Alberta gets screwed bc we often don’t have a choice (I.e., in Camrose, your “choice” is just Telus), it costs a fortune, and service is fully unreliable.

  • GiasoneI Giasone Italiano (@GiasoneI) reported

    @jackiemoon1224 @Ticats @TELUS I think the problem is they anticipate the province moving to some sort of " Stage 4" by mid August so they don't know yet if they have 15,000 seats or 25,000 seats available. My ticket rep has been pretty up front with me.