Telus

Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Silva Bay, Regional District of Nanaimo, British Columbia 01/27/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

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Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • unitatoqueeen Chelsey Nicole❤️ (@unitatoqueeen) reported

    @TELUS you ******** cut me off and I’ve been paying my bill! **** you

  • DeniseMacIntyr9 Denise (@DeniseMacIntyr9) reported

    @TheGolem1 I pay 13.50 a month for only the landline. The house had shaw when I moved in so i never brought over telus internet. I dont use it but ive had the nunber a long time

  • Deadstok1 Deadstok (@Deadstok1) reported

    @TELUS What ever happened to customer service?? How can we print signage for our new Muskoka location if we STILL don't have a toll free # after 21 days? SMH 😧 Kindly pick up the phone and call our office at 647.868.1979. Thanks!

  • EaZy_Benji Benji (@EaZy_Benji) reported

    No ******* stream today cus ******* @TELUS is a terrible customer support company probably won’t be able to stream for another year with there ***** asses

  • girennifer Screaming inside my AB ♥️ because C-19 is airborne (@girennifer) reported

    @TELUS I’m making a difference by promising to support Canada’s public healthcare system and never, ever using Telus Babylon. I love AB family doctors, and look forward to the #friendlyfuture ahead once @jkenney & @shandro are voted out in 2023.

  • sandiemallan Sandie (@sandiemallan) reported

    @TELUSsupport still down but I have a Telus tech on the way :)

  • EaZy_Benji Benji (@EaZy_Benji) reported

    **** @TELUS ******* ****** your service sucks

  • SuzieKahlua650 Suzie (@SuzieKahlua650) reported

    @TELUSsupport He worked on it. Working so far. Just a quick note that the website is useless. I would have had no help if I actually personally know a Telus worker.

  • lizzyinyyc Liz (@lizzyinyyc) reported

    @samifouad Yo what ********. I’ve a mind to switch to telus if they didn’t support the UCP. Can we plz burn down now.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Bell I hate Fido. I want to swap to a service that has superb customer relations service. I just called Bell, he asked why I was calling. I said I'm unhappy with fido and am considering Telus or bell. He was silent until I said hello. I said Telus or bell? He said how can I help