Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Silva Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (8%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
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| Nanaimo |
Wi-fi | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Silva Bay, British Columbia
Latest outage, problems and issue reports in Silva Bay and nearby locations:
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John Argus🇨🇦🇬🇧🇮🇱🇺🇦
(@JohnArgus5) reported
Bell fired most of its staff years ago. So did Rogers. And probably Telus for all I know. They now subcontract service calls as well as customer service to the lowest bidder, who then hires the cheapest possible employees, usually immigrants or foreign workers. I've had Rogers for 10 years and had a number of service calls over that period and I don't think a single one spoke unaccented English.
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Anwar Abdi
(@RealAnwarAbdi) reported
@TELUS has the worst customer service. If I had known, I never would have left @Bell. Instead of helping me, your agent Ana spent the time arguing. Disappointed.
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x - AMC Diamonds (47-28-5)
(@MattyPlumz) reported
Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb
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Canada=Becoming Authoritarian Rapidly? Noooo!
(@mike00617140414) reported
@CityNewsTO @Bell just fu*king sux ***! Cancel CRAVE, do anything to NOT Support Telus, Rogers and Bell!! They are watching the government assault Canadians over and over.
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Graf von Zippilen Correct Commentary
(@TankiesFTW) reported
@AmazingZoltan For phone landlines and Internet services: search the Internet for reviews. And remember: DON'T go with Big Providers like Bell, Telus, and Rogers (which now includes Shaw). Their customer service and technical support #STANK!
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Eamon Hoey
(@EamonHoey) reported
@JimboStanford @AkshayAnchor @CTVNews Jim The DST was designed to fund, Bell, Telus, Rogers, CBC, and CTV. The history of the DST serves to ask why did the CRTC continue to support and industry of monopolist who take from the pockets of CDN workers.
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LallyA
(@LallyAd) reported
@Bell_Support bell I love y’all’s holding music @tatemcrae something tells me bell slay’s 👊 with the fastest 5G speed and LTE and better customer service then @TELUSsupport Telus holding music is so **** it’s sounds like they went on eBay and hired some idiot.
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Steve Coville 🇨🇦
(@SteveCoville) reported
from
Hornepayne, Ontario
@hendrikpape @phillstaf @Bell That's a wild looking map. You would never think it with Telus's coverage
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LallyA
(@LallyAd) reported
Dear @Bell_Support and @Bell please bring your fibre service to BC your guys mobility is way better then @TELUSsupport even tho yall use a ran. But please bring yalls home service to bc lower mainland all Telus enjoys doing is screwing there customers over.
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Joel-Peter Carm
(@j0elpeters) reported
@hiimjade @coxbusiness @CoxComm Jade, I had to cancel with Telus after just signing for another 2 years because the new place we move to on Sunday, doesn't have any form of service from them. I understand how you feel