Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Silva Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Ladysmith and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Ladysmith |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Silva Bay, British Columbia
Latest outage, problems and issue reports in Silva Bay and nearby locations:
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Beck 🌷🍒🎀
(@beck_y2613) reported
@TELUSsupport @telus I have had no internet in downtown Edmonton for almost five days now. This is ridiculous. I keep getting told there’s an outage/it’ll be fixed soon. But it doesn’t seem like you’re doing a damn thing about it. It’s been FIVE DAYS. This is unacceptable.
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Dwayne Winseck
(@mediamorphis) reported
Mobile wireless revenue was down by a billion dollars to $28B, a decrease of 4%, the first y-o-y loss since the introduction of mobile wireless services in the early 1980s. Losses fell mainly on the Big 3 carriers, Bell, Rogers and Telus, while Shaw, Quebecor and Eastlink 10/
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Patrick pg
(@pjgilmore19) reported
@TELUSsupport I have had a lot of trouble with Telus in the last few months. Please look at my file Phone # 236-591-1960 115 1655 Martin Dr. I had no choice but to cancel as I was loosing at least $100 per day as I rely on my internet connection for work. I had given Telus 3 weeks to fix it.
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Basil Crosbie
(@basilcrosbie) reported
@TELUS your customer support for cell phones is beyond garbage. I have been dealing with your *611 team for 3 days and can not get straight answers. I have asked to speak to a manager 2 days in a row and am denied. You guys are ridiculous
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Joe Martin
(@jamthefed) reported
@lindork @WestJet Not sure if DMing them here will be faster, I know I've done that with Telus and what not and usually try and help quicker
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Varpal Singh
(@Ultimate_Sardar) reported
Hi ,@TELUSsupport I have closed Telus connection 3 years ago,returned device,made payment full, still getting undue request for payments,despite contacting multiple time,nobody is resolving issue,on top I am getting threatening emails from your contracting agencies. Not good.
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Sara T e m p e s t 🇨🇦
(@tempestimony) reported
@ryanod9 @SonyaSharpYYC @CGYFireFighters Staying closer to the Front Lines is Leadership. My concern is that a City has 5 tiered Beauacracy that has mangers managing managers; redundant and overkill. At Telus we got down to 4 tier. 15,000 City employees to run Calgary. Same for Telus across Canada. Sleek + efficient.
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Mr. Billy
(@SERIKIBilly) reported
Hello, @TELUSsupport @telus I lost my iPhone 11 Pro Max at a gas station after refuelling, it dropped off my car. Please, how could you help me with getting back my phone, or at least, temporarily secure my vital personal information from theft?
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Alexandra Posadzki
(@alexposadzki) reported
Zainul Mawji says it comes down to ensuring that the environment allows everyone to compete. Telus is confused about why the merger is required, she says.
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Alexandra Posadzki
(@alexposadzki) reported
Telus mentions 2017 incident in which Rogers unsuccessfully tried to deny Telus access to its Sportsnet service.