Telus outages and service status in Silva Bay, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Silva Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Silva Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Silva Bay, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo
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Internet | 18 days ago |
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Nanaimo
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TV | 25 days ago |
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Nanaimo
|
Internet | 3 months ago |
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Nanaimo
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Wi-fi | 4 months ago |
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Nanaimo
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Internet | 5 months ago |
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Nanaimo
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6 months ago |
Community Discussion
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Telus Issues Reports Near Silva Bay, British Columbia
Latest outage, problems and issue reports in Silva Bay and nearby locations:
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure donโt. And their only me help is down. ๐
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure donโt. And their online help is down. ๐
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Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS Iโve lived here for 18 months and itโs been nothing but problems. Internet and TV.
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. ๐
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Jonรถ (@NuckMyLife) reported from Nanaimo, British Columbia@MizzzAlia @Chemainiac Yeah telusโ customer service sucks. Even the guy who came and installed it was a ****. But Iโm saving $80+ a month so thatโs all I cared about haha
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โจ๐ โจ (@BigDaddyPinnapl) reported from Nanaimo, British ColumbiaThis Telus ad is so god damn annoying #LivePD
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. Iโve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@happyhamers @TELUS I know! Iโve had them to my place twice this year. The techs are great but the service is abysmal.
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Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British ColumbiaWow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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๐ณ๏ธโ๐โฟ Lorna Appleby ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐จ๐ฆ (@Shadowydreamer) reported from Nanaimo, British ColumbiaAsked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Mason (@VE7PMD) reported from Nanaimo, British ColumbiaHey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today canโt send messages or anything that requires data. Canโt even call my voicemail. #nanaimo
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. Weโre doing half the service call for them, while paying for the service. ๐
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Bret Westergaard (@Westie_84) reported from Nanaimo, British ColumbiaTelus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and Iโve been waiting for chat agent for 43 minutes now. I guess itโs time to make a switch.
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BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and itโs still down. My wife works from home and our twins canโt watch TV..
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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E.C.Yoho-Author (@ECYoho) reported@NicoletteFuller @Rogers My mom had Telus for a bit had the same sort of issue. Think she went to telus and talked to them about going to the US go visit me, i will ask her and let you know. Her bill wasn't much if anything due to wifi everywhere
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Bon (@bon_muses) reported@TELUS Sent email formal complaint to #CEOs office for review after dealing with numerous escalation managers
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Barbara Ellis (@bellis1994) reported@brianlilley @AirCanada Same with almost every large company now. Telus, banks, etc. The best part is that your call is taken from another country with an awful connection and speaking very little English.
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Trader Joel ๐จ๐ฆ (@Trader__Joel) reported@TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?
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Vancouver Island Guy ๐ (@VanIsleInvestor) reportedAfter a month since reporting quarterly results and cutting the dividend $T Telus is down -10.74% For the folks that continued to say the dividend cut was already baked in...it wasn't. Many aren't in the price of the stock despite the price drop leading up to the anticipated cut. Many experts on BNN were wrong and did not sell anticipating a quick reversal once the dividend was cut. After 30 days an approx. 17% spread between Telus and $BCE BCE & $RCI.b Rogers.
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Diversity Workshop, CCIPโข ๐จ (@minnysan) reported@EPCOR Why? Are you going to repair my telephone line now? Telus is already on it. I told them to send the bill to you. Your garbage trucks are constantly hitting lower telephone/cable lines in the alley when dumping carts. I see it all the time. I'm positive this isn't the first time
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Bee (Bee@mstdn.ca) (@bee2216) reported@Murphysmom67 Telus ALWAYS SENDS Everything to Collections, TELUS never honors their own contracts, provide ****** service, claim you never return equipment when you have, all their call centers are OVER SEAS. @TELUS is NOT FOR CANADIANS.
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Prabu ๐ฎ๐ณ๐จ๐ฆ (@mprabu85) reported@TELUS Still nobody reached out yet. Pathetic service. @TELUSsupport #telus
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Parental Advisory (@Parental_OnX) reportedHave missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.
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Alx Spiker (@YourFutureCoder) reportedMy issues are resolved finally, used a second phone to call Telus again while still on hold and in 15 minutes the other guy solved my problems and restored my confidence in Telus. I may have just gotten a bad employee.