Telus

Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Silva Bay, Regional District of Nanaimo, British Columbia 01/27/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vankampal Lisa Van Kampen (@vankampal) reported

    @KenneaPaul @WhistlerBlckcmb @TELUS Holy ****! They need to check school schedules! It is Spring Break somewhere!

  • TuraEmanuela Dr. Emanuela Tura (@TuraEmanuela) reported

    @dougransom @CMan_CCFP @CBCStephenQuinn Incentives make sense. But this problem has being going on for 20+ years. Sadly it doesn't seem that the govt will do anything. It really feels like the govt is waiting for corps like Telus/Maple to fix this. Switching to a hybrid system like in OZ/NZ/EU may be the only way out

  • nasseraguiar Pedro Paulo (@nasseraguiar) reported

    @TELUS @TELUSsupport I'm gonna ******* sue you for charges that are not mine!! Stupid company!!

  • vincenzo_wpg Vincenzo (@vincenzo_wpg) reported

    @AHBSeaborn How does something like this work? Does Telus pay a flat fee to each service and then hopes to sell enough subs to cover their cost?

  • KenneaPaul PK (@KenneaPaul) reported

    @vankampal @WhistlerBlckcmb @TELUS Nope. Closed. Like the alpine lifts. And the service. #zerofucksgiven

  • madmack_ Mack ⚜ (@madmack_) reported

    On the phone with telus support, Gary, would you please open the door, they have asked you so many times.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @Bryson_M Here me out: we should encourage approval of Rogers-Shaw deal & hope it inspires Bell & Telus to do the same in order to reduce the inefficiencies of multiple administrative bodies needed to deliver these $ to support #bb4all. 2 pan-nat'l cos to rule 'em all! What could go wrong?

  • mommajinjoe mommajinjoe (@mommajinjoe) reported

    4 months and counting of begging @TELUS to do as they promised… quick to charge and pass the buck, slow to come good with their service or promises! #nocommunicationleader #screwingoversmallbusinesse

  • _shrimbegin 😼 (@_shrimbegin) reported

    telus health used to help with this issue 2 years ago, but now the earliest available appointments are routinely 2-3 weeks away. and if they refer you to their clinic for an in person exam, you can expect to get an email saying "sorry we're at capacity, try somewhere else"

  • homesweetciara Ciara Curvey (@homesweetciara) reported

    So I'm not sure if anyone else have ever dealt w @TELUS, but so begins today's adventure w their crap for me! It's ALWAYS awful. Step 1! Wait 1 hour for them to call me back. Step 2! Get them to fix my internet they never actually end up fixing effectively. Upgrade to wifi 6?