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Telus

Telus service status in Silva Bay, British Columbia

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Silva Bay, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo, and Ladysmith.

CityProblem TypeReport Time
Nanaimo Internet 4 days ago
Nanaimo E-mail 7 days ago
Nanaimo Phone 11 days ago
Ladysmith Phone 11 days ago
Nanaimo Total Blackout 11 days ago
Ladysmith Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • BigDaddyPinnapl
    ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SalinSarin
    Salin Sarin (@SalinSarin) reported

    @TELUS hi Telus team got my samsung S20 and S20 FE.. Didn't get any galaxy buds... Can you please help...?

  • StockOverCoffee
    SOC® (@StockOverCoffee) reported

    Nokia recently secured a contract to deploy 5G infrastructure solutions for TELUS Corporation TU. In addition to improved network performance, the solutions are likely to expand the 5G service offerings of the Canadian operator and strengthen its leading market position.

  • CocoaYummykins
    MaryPoppinThatPussy (@CocoaYummykins) reported

    Omg this person at telus doesn’t know wtf they’re talking about 🙄🙄

  • _Ruptown_
    🔌 (@_Ruptown_) reported

    For once in my god damn life I’d like to see a @TELUS technician who says he’ll be there between 8 & noon show up at 8:01.

  • alyssa_jayne
    AJ 🦔 (@alyssa_jayne) reported

    All the angry tweeters saying they are switching to Telus... have you MET Telus customer service?

  • l8erAlberta
    “Not a Team Player” (@l8erAlberta) reported

    @DirtRoadQueen__ @cutesykitty3 Telus is trash but I always thought Rogers was smelly trash. Telus has the best amount of service, I need that for work.

  • SmileAllthetim4
    Smile All the time (@SmileAllthetim4) reported

    @kpac_15 @TELUS @TELUSsupport John Manley is on the board of Telus ..he canceled his health insurance and went to court to get coverage as he was entitled to it after he4 got sick...judge disagreed..he lost. In your dads case he didnt use service and they steal from you

  • scottsimonsays
    Triple S (@scottsimonsays) reported

    @stephen_taylor @ETito604 Do you include major Canadian telcos in that? Can Bell, Rogers, Telus, refuse to provide me with internet and telephone service? Genuine question here as I think out loud.

  • SnodV
    Virginia Champoux (@SnodV) reported

    @robynlisaflynn I have 2 phones, double the fun! in case of an emergency, my Rogers work phone will save me before my Telus personal line by about 12 seconds!

  • djforcefield
    Blake (@djforcefield) reported

    @Novusnow For Olympic Village, where we are down for Novus internet right now too, I feel like Telus was just here updating their fiber optics and may have sabatoged the Novus system somehow. Good luck little guy.