Telus

Telus Outage Report in Silva Bay, Regional District of Nanaimo, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Silva Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Silva Bay, Regional District of Nanaimo, British Columbia 03/13/2026 17:05

March 13: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Silva Bay, Regional District of Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo and Ladysmith.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Wi-fi
CanadaLadysmith Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Silva Bay, British Columbia

Latest outage, problems and issue reports in Silva Bay and nearby locations:

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • teslainvernon teslainvernon (@teslainvernon) reported

    @ryr12r @TELUSsupport @TELUS Oh that sucks. 🙁

  • jpoblues J O (@jpoblues) reported

    @itlooksreal I have Telus and it's been bad all day on WiFi for me too. No issues on data, but I'm with Rogers

  • dearhkai erin⁷ (@dearhkai) reported

    so twitter is down for me because of telus. ITS BEEN MORE THAN 6 HOURS @TELUSsupport

  • maximumperry Perry Masonry (@maximumperry) reported

    @TELUS fix your freekin Twitter problem already...

  • gulzarnanda goldenboy (@gulzarnanda) reported

    @jkmnew twitter wasn’t working on the Telus network all day

  • HandkerchiefDy1 Handkerchief Dynasty Podcast (@HandkerchiefDy1) reported

    @Lets_getgoing25 Telus issue

  • SteveB09904942 Mongolian Ben (@SteveB09904942) reported

    Going to drop my ADT security system now that Telus bought them. Service is now as bad as everything else at Telus. Can't imagine having a break in and being on hold for half an hour when I call in.Been on hold for about 20 mins so far ..on a service issue. The worst!

  • marcn Marc Novakowski (@marcn) reported

    @ryr12r @TELUSsupport @TELUS Wow, that sucks. I have never used it, but Staples has a business center with offices and wifi. Might be worth looking into...

  • jspackma Norma Jane (@jspackma) reported

    @cougsta i believe it was a problem with telus and twitter servers. folks on shaw didn’t have problems. trying to get any info from @TELUSsupport was hopeless.

  • jadedlove71 Jaded but Vaccinated (@jadedlove71) reported

    @yeggirl27 Telus people were down most of the day.