Telus outages and service status in Silva Bay, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Silva Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- Internet (33%)
- Phone (33%)
- E-mail (17%)
- Total Blackout (17%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Silva Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Silva Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Silva Bay, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo, and Ladysmith.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo
|
Internet | 9 days ago |
|
Nanaimo
|
13 days ago | |
|
Nanaimo
|
Phone | 16 days ago |
|
Ladysmith
|
Phone | 16 days ago |
|
Nanaimo
|
Total Blackout | 17 days ago |
|
Ladysmith
|
Internet | 26 days ago |
Community Discussion
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Telus Issues Reports Near Silva Bay, British Columbia
Latest outage, problems and issue reports in Silva Bay and nearby locations:
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. Weโre doing half the service call for them, while paying for the service. ๐
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure donโt. And their online help is down. ๐
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Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British ColumbiaWow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@happyhamers @TELUS I know! Iโve had them to my place twice this year. The techs are great but the service is abysmal.
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. ๐
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๐ณ๏ธโ๐โฟ Lorna Appleby ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐จ๐ฆ (@Shadowydreamer) reported from Nanaimo, British ColumbiaAsked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Mason (@VE7PMD) reported from Nanaimo, British ColumbiaHey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today canโt send messages or anything that requires data. Canโt even call my voicemail. #nanaimo
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โจ๐ โจ (@BigDaddyPinnapl) reported from Nanaimo, British ColumbiaThis Telus ad is so god damn annoying #LivePD
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@MgtmMoisan @marcedge1 @TELUS Iโve lived here for 18 months and itโs been nothing but problems. Internet and TV.
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Bret Westergaard (@Westie_84) reported from Nanaimo, British ColumbiaTelus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and Iโve been waiting for chat agent for 43 minutes now. I guess itโs time to make a switch.
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william yoachim (@wyoachim) reported from Nanaimo, British Columbia@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. Iโve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Jonรถ (@NuckMyLife) reported from Nanaimo, British Columbia@MizzzAlia @Chemainiac Yeah telusโ customer service sucks. Even the guy who came and installed it was a ****. But Iโm saving $80+ a month so thatโs all I cared about haha
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Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and itโs still down. My wife works from home and our twins canโt watch TV..
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Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay ๐จ๐ฆ๐ช๐บ๐ฎ๐ช (@CailinasEirinn) reported from Nanaimo, British Columbia@KatSpiller @paul_siddaway @TELUS They sure donโt. And their only me help is down. ๐
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jaishal K (@jaishykay) reported@TELUSsupport the time on my phone is 4 hours ahead. Timezone setting restricted by carrier. Check refit r/telus multiple people are complaining about this issue. I am in Toronto.
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Bryan Dion (@Bdion99) reported@kurt_shmon We made the switch to VoIP through Telus. Our lines were down all the time.
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Unacceptable Cherie B (@CherieBeneteau) reported@Savage16May My son cracks up at me yelling operator continuously into my phone. AI never understands my problem. Then I start swearing and it hangs up on me 8 months now still can't get my phone to stop dropping calls and my phone won't switch over to wifi calling. But telus only has AI support.
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Johal (@Johal6O4) reported@6Nonny @zCallouts telus would never do this
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Douche Bag (@DoucheBag168) reported@raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly
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Adam Adapted ๐จ๐ฆ (@AdamAdapted) reported@TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good
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Idiom (@idiom_bytes) reportedCanada's privacy regulator cannot fine anyone for cyber attacks, data leaks, and systemic security negligence. ----------------------- The OPC found Loblaw was faking data deletion. They continue to keep your purchase history, IP addresses, and browsing data after you asked them to delete your account. Five days later, Loblaw disclosed a data breach. The penalty? A letter asking them to do better within 12 months. ----------------------- Telus Digital lost 1 petabyte of data. CIRO - the body that regulates your investment dealer, exposed 750,000 investors' SINs. PowerSchool exposed 2.77 million children's records. The hacker was a 19-year-old with stolen credentials. Total federal fines issued across all four breaches: $0. ----------------------- Bill C-27 would have introduced fines up to 3% of global revenue. It died in January 2025. No replacement has been tabled. ----------------------- If you're a lawyer in Canada who thinks this is broken, I'm building something. Follow along.
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Justin Lebid (@JustinLebid) reported@TELUS I NEED someone to call me ASAP!!! If I donโt get a call this evening, I will forever more cancel and never use your ridiculous company for any future business!!! Iโm not joking around! Call 236-785-3672
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Paul Horn ๐จ๐ฆ๐ฅ๐จ๐ฆ๐ฅ๐จ๐ฆ (@bootstrap20) reportedThis happened to me too, but it was the last voicemail from my brother lost when Koodo changed my service. Thankfully, a VP at Telus went the extra mile and they were able to send me the recording. I have always thought that my experience was a unique one, but obviously not.
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YYZAV8R (@yyzav8r) reported@TELUSsupport trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 7pm eastern, 420pm pacific, how are your offices closed? Is telus bankrupt?