Telus Outage Report in South Wellington, Regional District of Nanaimo, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in South Wellington, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in South Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near South Wellington, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Ladysmith.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Wi-fi | |
| Nanaimo |
TV | |
| Nanaimo |
TV | |
| Nanaimo |
TV | |
| Ladysmith |
Phone | |
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near South Wellington, British Columbia
Latest outage, problems and issue reports in South Wellington and nearby locations:
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Schwanebeck
(@Seg_falt) reported
Bypassing @ShawInfo's garbage router and replacing it with @pfsense was a fantastic idea, now I have real internet controls and no forced shaw hosted page bs. Now only if they were like @TELUS and had fibre to the home....
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Vatican_Assassin Top 0.1% Tweeter
(@Synn2162) reported
So far dealing with @TELUS escalation manager about my #PureTibre hookup. Dec. 10 set up installation for Dec 30 Dec 29 at 7pm sorry you're rescheduled work isn't done. New completion date Jan 15, hookup Jan 17. Don't worry we don't cancel on someone multiple times.
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Kevin Ripa
(@kevinripa) reported
4 f@#@# hours into trying to renew a multi phone comtract with @TELUS . You bozos should hang your heads in shame. I’m not sure you could care any less.
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Antendo22
(@22Antendo) reported
@TELUS Why did you suddenly start blocking ports on my Smarthub so that I get strict Nat type and charge me 10$ a month to fix this problem?
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
You know Telus mobility I quite aware that my cell phone plan is up for renewal but the cost of living is too high & I never leave home anymore anyway so I really don't need it or you guys repeatedly calling to try & get me to sign up for a new cell phone or add more data, sorry!
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not that coachmike
(@coachmike66) reported
@TELUSsupport Page won’t load. That’s how bad by @telus internet service is these days. :(
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Chris Cooke
(@CCooke12345) reported
@RuckingNMauling @TELUS I did enjoy the timing of my issues and that particular quote
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Eric Faceplant
(@EricFaceplant) reported
I gave @TELUS another shot after avoiding them for years. Big mistake. I'm in a chat right now, being told that I was disconnected without notice because they are not required by law to give me notice. Just atrocious service. Switching all company accounts by next week.
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Public Legend
(@LegendPublic) reported
@TELUS Why are your Customer Service Representatives trained to ask for PIN numbers to validate customers??!? That’s like a bank asking for my ATM PIN - it should be private and you should be more careful with sensitive information.
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Tyler Smith
(@sedgeboy) reported
I am a @koodo customer. Someone claiming to work for @telus just called my cell and offered me a new koodo plan with reduced rates for the same data, along with a security camera. Is this real or a scam? They seemed to have all my account details already