Telus Outage Report in South Wellington, Regional District of Nanaimo, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in South Wellington, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in South Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (22%)
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Wi-fi (12%)
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TV (5%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near South Wellington, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Ladysmith.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Internet | |
| Ladysmith |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near South Wellington, British Columbia
Latest outage, problems and issue reports in South Wellington and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Plant Based Bitch Ⓥ
(@Jess_Lynch) reported
@GoopyFS Yes lol but this isn't a telus issue its a stupid sound system issue
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TML Collector
(@tml_collector) reported
@TELUS @CRTCeng @CRTCHearings Can we PLEASE get a tower for Clearview Ridge, Timberlands, Garden Heights in Red Deer, Alberta?! No service in the city in 2021 is absolutely unacceptable! Good thing it wasnt me trying to call out with my son in anaphylactic shock! #Telus #RedDeer
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Annie
(@ABInsecure) reported
@maxfawcett @TD_Canada Was on ignore with Telus last week for 1 hour and 58 minutes and they never did resolve the issue so I cancelled the service I was calling about. But, called Telus again for another issue and I thought I dialed a wrong number when someone answered immediately.
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Catherine 🇨🇦 #BIPOC Lives Matter
(@WetCoastLiving) reported
@maxfawcett @TD_Canada I was on hold with @telus for 3 hours & that was the end of me being a customer. The customer service rep was not good at the job & after that long I was done. It was the last straw in many issues with them lol.
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Nate
(@natelacroix) reported
Hey @TELUS I ordered an iphone mini last week when you were giving away airpods with it, but you try to process it until today and it didn't work for some reason and rather than let me fix it you're making me reorder and now I won't get that deal. Pretty disappointed about it.
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Geico®️ Rodd
(@GoopyFS) reported
@Jess_Lynch Ahh I was gonna say cause we have the same issue sometimes with our Telus box.
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Cherysh perry
(@CheryshPerry) reported
I have to work from home and @ShawInfo won’t fix my wifi. @TELUS how long will it take you to hook it up?
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Luke Aberle
(@AberleLuke) reported
@natelacroix @TELUS I had lots a problems with Telus with my replacement phone that was DOA out of box they would not replacement phone for 3 weeks and was on the phone for hours! In the end telus support on twitter helped!
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one big yike
(@mmaxinelucille) reported
Called Telus today cause my data wasn’t working when I wasn’t on wifi. After restarting multiple times and updating my software, turns out the issue was that I had my data turned off 🙃✨
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BRDS TWEETN 🐦🐦🎵🎵
(@brettness37) reported
@BrowntoBure @TELUSsupport @Shawhelp I had major customer support issues with Shaw, switched to Telus for 10x the speed, 1/2 the price and no issues. Shaw sent me to collections for $26, 2 days after I paid the bill, within a month of closing the account. They suck sewer pipe.