Telus Outage Report in South Wellington, Regional District of Nanaimo, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in South Wellington, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in South Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near South Wellington, Regional District of Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo and Ladysmith.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Phone | |
| Ladysmith |
TV | |
| Nanaimo |
Internet | |
| Nanaimo |
TV | |
| Ladysmith |
Internet | |
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near South Wellington, British Columbia
Latest outage, problems and issue reports in South Wellington and nearby locations:
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Dilling
(@snoball83) reported
@TELUS what is happening with all the service interruptions? Missed several important calls this morning because of them. @TELUSsupport
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Christopher Campbell
(@780Campbell) reported
Anyone else having network problems from Telus in West Edmonton? #yeg #telus
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Trev Bouds
(@TrevBouds) reported
Again... TOR vs BOS and it's blacked out in Calgary on @Sportsnet but only on @TELUS. Why? My family has Shaw and they can see it on their sports package. Fix this!
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karen reigh
(@karenkalireigh) reported
@TELUSsupport @TELUS …not to disconnect prior service until new services are connected,” the tech who came out made it sound like a simple hookup delay and we’d be on our way. And my old contract was expiring and I *really* don’t need to pay “extra fees and charges” right now, hence the Int 4 Good.
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mcmuffin
(@the_mcmuffin_) reported
@JessicaMazur @TELUS Yeah its down for me too :(
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FreqHandy
(@FreqHandy) reported
@set921 @TELUSsupport Because this happens regularly and Telus does nothing for the customers who lose significant money when service is interrupted. A lot of security cameras and systems are now out, leaving many commercial theft insurance policies invalid....
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Andrew
(@Asiankid14Lee) reported
@TELUSsupport I can't receive text messages and phone calls I get is straight to voicemail. Is Telus networks down or something?
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Gilbert du Motier
(@DesmoulinsMarat) reported
@JEVLloyd @PauloEastvan You might be right although I saw Telus health as just doctors being afraid to see patients over the last two years so Telus saw an opportunity. Doctors should never have been allowed to go remote to see patients.
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Jennifer Wynne Webber
(@jenwynneweb) reported
@Lidsville @TELUSsupport It’s been happening all day in Nanaimo too. Security company said 15 other Telus users called just before I did. Obviously a wider issue happening with Telus and so rather mystifying that Telus Support has not tweeted out any information about what’s happening.
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Aaron Shaddock
(@AaronShaddock) reported
@AotearoaNic @jakkuh_t @TELUS Paying $70 for 50mbps down and 20mbps up here in Aus. Australia getting ripped again. :(