Telus Outage Report in Cypress County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Cypress County, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
Internet | |
| Medicine Hat |
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| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joel Rinne
(@holdonwaitwhat) reported
Massive thanks to @TELUS @TELUSsupport for ruining our virtual Christmas. Sent a tech to our house to fix our internet 4 hours earlier than what was agreed - he left. Then finally we got in touch with the tech only to learn that we can't be helped for the next 2 days.
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Denise Kwok
(@kwokdenise) reported
@TELUSsupport hey, we have been disconnected from Telus phone, internet & cable for the last 10 hours. Saw that there is an ongoing service outage in lowe mainland but only for phone?
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Dr. Viking Hat.
(@JonLueke) reported
@ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.
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james duke 71
(@45meduim71) reported
Ya know for company's like telus,shaw,bell and all those cell companies to cut ppl off b4 Christmas is not only gutless and heartless its bloody down right wrong when everyone is going throw a major pandemic it's nothing but greedy and disgustingly wrong u all should b ASHAMED !!
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c
(@chvvntelle) reported
all I want for christmas is for telus wifi to get its **** together !!!!
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PrimeBane the Monkey King™
(@PrimeBane) reported
Telus repair update 1 line back up of 2 (bonded pair connection) Tech has to go back to the "hub" to get the second working. Probably could have avoided all this if the help desk person I'd talked to 3 months ago had listened rather than follow their script.
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Matt
(@albertarulez) reported
@ChrisLaBossiere @Shawhelp @TELUS Telus sucks. My sister mover from Shaw to Telus and is regretting it every day but she is on contract.
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Controversal⚡️
(@Killjoy_owo) reported
Ofc @TELUS decides to go down the day I get my ps5
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Joe Martin
(@jamthefed) reported
@PrimeBane Telus fibre support is so messed up. There is such a disconnect from regular support and the fibre group
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Reid Standish
(@ReidStan) reported
A snowstorm 3 days ago knocked down a phone line and my parents house hasn’t had phone or Internet since. They’ve been calling @TELUS @TELUSsupport ever since and they keep saying that someone will come fix it, only for them to cancel.