Telus Outage Report in Cypress County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Cypress County, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
||
| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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𝚔 𝚎 𝚎 𝚏
(@KeefLynch) reported
@claytonhales83 @Jess_Lynch @TELUS So then they shouldn’t sell it as 600 if you can basically never hit 600. Either way, it’s trash. Overpriced crap.
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Hales
(@claytonhales83) reported
@KeefLynch @Jess_Lynch @TELUS I got told that if I have more than 1 thing ever connected on wifi i will never see 600.. my wired connection barely tops 350. Phone basically sitting on the modem I get 300
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Ryan Jarvis
(@djrhynoyvr) reported
And once again, my @telus #purefibre wifi is not working. More problems than with the old network. #notimpressed
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pix.ley
(@pixleydesign) reported
@TELUS okay, so I've been emailing support but its been 6 days since I got a response. I chatted in on Facebook but its been 3 days since I had a response. My phone can't send texts and the hardware has been hacked. You have time to tweet and I'm isolated in the pandemic.
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Agreeable👁Contrarian
(@AgreeContrarian) reported
90 mins phone call: 75 mins of waiting and waste another 15 mins just so someone can tell me my internet is down when the Nokia box has a red light on and I need a tech. @telus. wow.
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bork
(@DigitalBork) reported
So @AppleSupport @RogersHelps is telling me to not use 5g on my new iPhone 12 Pro Max. Why did I buy a 5g iPhone again? They’re blaming Apple. My iPhones never had a issue with Telus. Seems convenient.
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Elaine Williamson
(@ewilliamson01) reported
@telus why do I have to wait 2.5hours in the middle of the day PST for you to answer my call-your internet keeps dropping-this is the 5th time a service rep has had to come to my house to fix your internet
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𝚔 𝚎 𝚎 𝚏
(@KeefLynch) reported
@claytonhales83 @Jess_Lynch @TELUS **** their contract. We just split with them. They tried to make us go through another billing month and we basically told them to kick rocks.
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Matthew McCabe
(@Mccabeyyc) reported
@TELUSsupport I recently left Canada after being a TELUS customer 13 years. Can you generate a 24 month statement showing my bill payments?
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TinaFab
(@crantina) reported
@neetsdodd Awwww thanks. I’m in Telus hell right now they’ve been here since 8. Haha. Maybe they will finally fix my internet cable issues Lol.