Telus Outage Report in Cypress County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telus
Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Cypress County, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
Internet | |
| Medicine Hat |
||
| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Antonio Cangiano
(@acangiano) reported
Scammer: "Hi, this is Telus. We're calling you because I can see that your account qualifies for a free iPhone upgrade of your choice." Me: "Great, what's my name?" Scammer: "... there must be a problem with my syst... (click)"
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Shaune
(@Shauneharty) reported
@TELUS Fix our cell/internet in the Foremost ab. area! I hope the billing will show the days with zero service. (Ya right).
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Miller Bros. Sculpting
(@BigMillerBro1) reported
@LilHurricaneo yup- 2-3 times a day it suddenly drops. We call the guy out and he confirms its not anything on our end and hints that Shaw might not be entirely honest (but I have friends who work for Telus and they say much the same about their service too ;) )
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Scott Frankenfield
(@canadianmeatman) reported
@FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess
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Auston Powers
(@AustonPowerz) reported
@LeafSingh @TELUS Go on, telus how bad they are
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Paul
(@nizon) reported
@Bell_MTSHelps do you guys offer a fax service similar to Telus Cloud Fax?
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PHD Farm
(@PHDFarm) reported
Since @TELUS @TELUSsupport are useless in there Mobile plans but keep increasing them in $5 every 6 months I had to cancel my data plan and stay only with voice and text. They art cleaning that their plants are competitive with the rest of the companies on the market however
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Greg 👁🗨’©️ - 😷🇨🇦☘️🇮🇪👨🏼💻🍫🚗
(@greatbigkid_eh) reported
@LeslieL8 @PeterHRatcliffe Got an amazing offer from Telus via wife’s work. Was with Bell Mobility. Said “Match it” They said “No”. Switched. Bell called 2 days later “We want you back” (? 🙄) Said “Can you match or beat it NOW?” They said “No” Said “Bye 👋” I’m a 3-year happy Telus customer now.
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Philip Clifford
(@LipClifford) reported
@JustinTrudeau Let's talk about how Bell Rogers and Telus charge more for telecom than almost anywhere else in the world. Let's talk about how you bailed on your campaign promise to lower phone and internet prices. Let's talk about how **** you are as PM.
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Richard Broad
(@rpbroad) reported
@TELUS Why is it you can never get a bill right and mess it up every month that I have to waste a whole morning calling you to straighten it out. And I always hear" you have my personal guarantee it wont happen again" pfft lies