Telus Outage Report in Cypress County, Alberta
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Cypress County, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 days ago |
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Internet | 1 month ago |
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2 months ago | |
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TV | 3 months ago |
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Internet | 4 months ago |
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Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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Les Miserables (@lesmishatgroup) reported from Cypress County, AlbertaStill no webmail from Telus! This is beyond bad! #telusfail
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Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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chrisc (@nl_rock) reported from Medicine Hat, AlbertaDear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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outdoorvoice 👩💻 (@outdoorvoice1) reported@Xfinity @turningaphrase @comcastcares Then why can I not have a 45 minute Zoom ? It drops every single time! its a running joke amongst my colleagues! I used Telus for 2 months zero issues!
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TELUS Support (@TELUSsupport) reported@NathanLW Hi Nathan - Sorry about that! We experienced and issued with the Telus App which has since been resolved. Please let us know if you are not able to login.
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Dustin Graham (@itsdustingraham) reported@TELUS why is it that I’m getting a call every other day from a rep trying to convince me to change plans? I’ve told people multiple times to stop calling as we’ll be changing phones later this year. Long time customer here but if this keeps up we may leave.
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Chris (@xpis76) reported@TELUS the payphone at Miette Bungalows in Jasper National Park hasn't worked in years. You've been promising to fix or replace it for a long time. There is no cell service in that location and absolutely no way to contact 911 in the event of an emergency. #fixourpayphone
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Corey - Autobot #Obey (@AutobotYT) reported@ve1xe I’ve already called Rogers and Telus, expected to have one of them get back to me about service being ready in my area in 3-4 months, my friend is with Rogers and has no issues with them
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Elaine Roker (@emroker) reported@jodyvance @ShawDirect And that is why I am a #telus fan. Used to deal with shaw and it was always a nightmare if you had a problem 🙄
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Jeff (@LienusLateTips) reported@randysutt @RM_Transit @Danielhep Either something is wrong with your internet or you're using WiFi. Never expect to get full speeds on WiFi. I get often 980/950 on my TELUS Gigabit PureFibre connection here in Vancouver. $65 a month.
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Rhys Jessop (@Thats_Offside) reportedhoping pfizer’s 5G network is better than telus because we’re newly vaxxed uuuuuuuppppp
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Stratstar (@TheStratstar) reportedAnd I can’t ******* rewind. Telus is ****.
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Dave Pollard (@TheRevDave) reported@TELUS who do I talk to make a deal or sign up your competitor has **** the bed and driven away a customer exploring options