Telus Outage Report in Cypress County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Insane_But_Not_Alone
(@InsaneNotAlone) reported
@TELUS hey why is the internet down I north Edmonton?
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Paul
(@banjosworld) reported
@mssinenomine All of the big ones (Rogers, Telus and Bell) use similar tactics. They are HORRIBLE people to deal with.
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Benjamin King
(@Benjaminkie) reported
@juststacey_ @RogersHelps Had a similar experience recently, after being with Rogers for 15 years. Although we got our phones directly from Apple. The plan issue and runaround we had with the plan was similar. very disappointing. We were lucky we weren’t on a plan and switched to Telus on the weekend.
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Joty 🎨
(@polishyourworld) reported
My office landline phone bill has doubled. I have a case number but no one following up or caring your get this issue resolved. I’m extremely frustrated that an issue that should’ve been resolved in a couple of hours had now dragged on for days without Telus caring
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R Nage
(@armchairqbguy) reported
@WilcoMcG So interesting. I ditched Bell 3 yrs ago. With new phone I purchased outright, I would be using more data. Bell refused my request for more data without charging me a lot more. I called Telus. Offered me a fantastic plan. Great company, great service. @Bell @TELUS
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Phyllis 🇨🇦 marginal mennonite she/her
(@FredLeeJebus) reported
@Leenerrr We live in St. Albert and have had telus fibre optic for few months now. We’ve had telus for internet and tv for years, and I wouldn’t recommend switching from SHAW. We have significant wifi issues and customer support is a hellish experience!
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G Peters patio ruiner ♿️ still a pandemic
(@mssinenomine) reported
Me: You can't enter into a contract with Telus on my behalf. You can't sign me up for service with them that I will then be responsible for paying for. Something very wrong is happening here. Again housing provider says they are shocked Telus is presenting this as done deal.
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Randolph West (they/them)
(@_randolph_west) reported
@MJSwart Funny story: we’re with TELUS. Their customer support has been pretty good lately even if their tech isn’t. I swore a decade ago never to use TELUS and yet here we are.
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Danweld
(@DanSoukeroff) reported
@TELUS @BCLions @ISPARCBC I tried to support you but all I did was get bounced from Guatemalan call centre to the Philippines!
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Remove All Politicians 🚨🚨🚨🚨🛑🛑🛑
(@vgilbertson2) reported
Just letting you all know Rodgers supports NWO Telus support NWO It's time to cancel as I've done all there services there is others