Telus Outage Report in Cypress County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cypress County, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
Internet | |
| Medicine Hat |
||
| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TorontoTours.ca
(@TorontoToursCa) reported
@TELUSsupport I have issues, on and off sending sms messages and making calls, and mobile internet. Some sms messages get through others don't. Toronto area. Other colleagues who use telus say the same thing. When they contact support, they are told there are no outages.
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I Don't Give a F**k What You Think!
(@MeTheUnfiltered) reported
@Telus Home Service just lost a customer! Getting ******* tired of being screwed around! **** them. Gonna go with someone else. When a company doesn't even send a notice, when the contract expires, and just ups your bill by $70+ dollars, it's time to go! 🖕🏻
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keiran
(@quarantine_2020) reported
@TELUS @TELUSsupport absolute garbage for customer service. Was very happy to hear that my contract is up in February and I’ll never have to deal with your atrocious company again.
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Brent Wild
(@SPants72) reported
@VanRothnRoll Especially here in northern Alberta. We pay a lot of good money for terrible service. You’d almost think the current federal government is running Telus.
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♠️ ACE
(@TheAce_Cleo) reported
@theprovince @TELUS Then why is the signal always dropping and failing like never before? Are you testing a take down on behalf of HUAWEI?
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AliGibs
(@starmediaguy) reported
So f’ing typical of Canadian #wireless providers. My 2nd ‘net bill from #Telus has a $20 charge that I’m SUPPOSED to be credited for. Now ai have to spend 30 min minimum on the damn voice-jail. Or just bend over.
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cranky old retired army he/him
(@cerb17722105) reported
I am so tired of calls from service Canada and border services about illegal activity and it’s always a Telus network, I used to be a customer but left due to lack of customer service about this very thing please do something
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D.I.M
(@dimstereo) reported
Thanks @TELUS and @TELUSsupport for suspending my home services even though I’ve never missed a payment. Now I’m spending two hours to get this resolved.
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BKR40
(@TattrieBNT) reported
@TELUSsupport I was supposed to receive a Optik TV box. Never showed up. I was told my Telus home security system would be installed for me free of charge, no one came. When I call for support I always need a callback, calls from Telus go straight to voicemail every time.
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kiki78
(@kikipr78) reported
@telus so disappointed in my service your technician stole my shaw box and now I'm in limbo. I want this dealt with tried to play nice get runaround