Telus outages and service status in Cypress County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Cypress County, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cypress County, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat
|
Phone | 1 month ago |
|
Medicine Hat
|
Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Kim Johnston (@KimJohnston) reported from Medicine Hat, AlbertaAnd finally Telus service is back in #medhat.
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Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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chrisc (@nl_rock) reported from Medicine Hat, AlbertaDear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Les Miserables (@lesmishatgroup) reported from Cypress County, AlbertaStill no webmail from Telus! This is beyond bad! #telusfail
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Les Landry 👨🏾🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, AlbertaI have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
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Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Big G 🍎 (@biggest_gord) reported@MarkJCarney How much of our money are giving away this time? Based on your money to insiders track record, this project has already failed. Telus stock down 23% since last year. This is another bailout for them, bailin for us.
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Willett (@Willettgoboom) reported@shannonplante @MarkJCarney Telus here already sucks at most things they should be good at. So i dont expect them to be able to understand why this is a terrible idea, along with ruining the downtown view.
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Ingenious (@GeniusITM) reported@PeterMeiszner TELUS established BPO operations via TELUS Digital, which runs customer service and support centres in Guatemala and the Philippines involving access to Canadian personal data. In March 2026 TELUS Digital was breached, exposing nearly a petabyte of sensitive records.
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HoodMomma (@MommaHood2) reported@janelleybelley3 I never had an issue with anyone until Telus sent a predator to my house to install internet and then they sent another predator to my house few mths later to fix the internet. Ladies never trust the reps from Telus, they're predators looking for their next victims.
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Kwabena Boateng (@startedwithswag) reported@TELUS I haven’t been advised anything. The customer service rep I spoke to couldn’t answer anything. Mind you I ordered this phone on April 30.
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new day new way He/Him 🇨🇦 (@Dmoore75766944) reported@sitkamedia Power rates tripled for other municipalities residents to provide for the data centres. Public needs a guarantee that rates will never be impacted, is Telus getting subsidies and tax breaks by the city?
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notadampaul (@notadampaul) reported@tunguz you've never seen an oligopoly better-suited to bungling every conceivable natural advantage than Canadian telecoms. You should not be bullish on this if Telus is involved in any capacity whatsoever
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Code and Covenant🇨🇦 (@codecovenant) reported@NewsroomGC Telus has no ai game. Wtf is this really about?
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ArisGritzalis (@AGritzalis) reported@LuckyStuey Can you please explain to me as an expert Why VZ chose ASTS Why VODAPHONE chose ASTS Why TELUS chose ASTS Why STA chose ASTS?? The list is long You consider all of these stupid? I read them NOT U or COOK WAKE UP AND SEE
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fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, AlbertaTELUS IM GETTING ******* AND SICK OF YR REMOTES AND PVR ******* UP IM ALSO PISSED THAT YR BILL PAYMENT DEPARTMENT PUT ME IN THE ******* COLLECTION AGENCY'S 4 YR **** UP ON MY FINAL BILL U PPL SUCK !!!!!!