Telus Outage Report in Cypress County, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telus
Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cypress County, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
Internet | |
| Medicine Hat |
||
| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Les Landry 👨🏾🦼♿ #EmptyPotProtest
(@LandryLes) reported
from
Medicine Hat, Alberta
I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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caterpillartobutterfly
(@caterpillartob1) reported
@RogersHelps @aredlight1 @Lynaa____ I notice that all major carriers like you Bell, Cogeco, Freedom and Telus besides yourself are experiencing outages. Very strange. I am on Fido so I am aware Chatr and Fido work off your towers, hope you can fix it.
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Rick Wojewoda
(@wojoman451) reported
@PeelPolice @Rogers I had no issues with Telus here in the east.
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Doug VE6CID
(@VE6CID) reported
I have been a @Rogers for as long as I remember. Was weird walking into a @Telus store for a SIM card to use my cell. Rogers has been up and down sick 10:34 last night. Wonder if we are going to get a credit back for services missed
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randy horst
(@randyhorst3) reported
@chaser321 Telus is terrible. I was a customer for many years and wouldn’t recommend them to anyone.
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J Jim
(@jen_jim) reported
@RogersHelps Was with Telus for 20+ yrs - this never happened. With Rogers for only a year and this happens!!!! Sorry I switched!😡
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Jayd Ink
(@Jayd_Ink) reported
Even though Fido is down I'm still not moving to Telus
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G
(@G41240017) reported
@RogersHelps I switched to telus will I get a refund for this month's service?
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Mark Derkach
(@MarkDerkach) reported
@StayxDad I use telus for one line and an ipad and bell for another. Service is good across the board between them. You can look at Virgin or koodo if you want some cheaper rates (only downside is they have less data then their owners)
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Kate Andrews (she/her)
(@kateality) reported
For perhaps the first time, the double-phone life is a benefit - my personal phone (Rogers) has no service, but my work phone (Telus) is just fine!
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cara
(@jeterfan28) reported
@DustinMorris13 @RogersHelps @TELUS Same message, no agents to help. How long of a line do you think the mall stores would have? I wonder if I should just go there in person