Telus

Telus Outage Report in Cypress County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cypress County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cypress County, Alberta 11/22/2025 17:40

November 22: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cypress County, Alberta

Latest outage, problems and issue reports in Cypress County and nearby locations:

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • indigodontmind indigo (@indigodontmind) reported

    @BuppiChow also you shouldn't really beat yourself up over factors that aren't in your control. u couldn't have seen this coming so don't feel too bad about telus servers going down for a while I was playing games with some of my friends when it happened

  • mitchkove Mitch (@mitchkove) reported

    @drcru @TELUS @TELUSsupport Mines not working in AB either

  • ThatSpenz Spenz (@ThatSpenz) reported

    If anyone on @telus is having problems just change to cloudflare dns 1.1.1.1 & 1.0.0.1 or google dns 8.8.8.8 & 8.8.4.4

  • K1rkpad Dylan Kirkpatrick (@K1rkpad) reported

    @Davefinito This is BULLSHIT. How long ago did you post this service notice @telus? Thinking you need to be transparent or we might as well cancel and choose a competitor.

  • 2022inYVR_CA Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia

    @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

  • ThatSpenz Spenz (@ThatSpenz) reported

    If anyone on @telus is having problems just change to google dns 1.1.1.1 & 1.0.0.1

  • Brett19x Brett Lawson (@Brett19x) reported

    @CompeterG @TELUS @TELUSsupport I am also getting issues at the same hop. CHCNIL32BR00 :(

  • MeetelOWO Meetel (@MeetelOWO) reported

    @discord Discord has been down with Telus Canada for roughly 20 minutes now.

  • stressfulusagi POEPOEFUCTRY🇨🇦vancouver (@stressfulusagi) reported

    Telus is down

  • SbbFrancis francis.sbb (@SbbFrancis) reported

    @TELUS fix your gaddamn wifi