Telus Outage Report in Cypress County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Cypress County, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
Internet | |
| Medicine Hat |
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| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Les Landry 👨🏾🦼♿ #EmptyPotProtest
(@LandryLes) reported
from
Medicine Hat, Alberta
I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Buke
(@bukelacktavose) reported
@jkenney @TELUS Telus keeps raising it's rates for critical things like the Internet during a global pandemic and those jobs are an estimate that may never come to fruition. Telus should be investigated by the CRTC. Telus is a #Disgraceful company.
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Shayne K
(@SparelHQ) reported
@DonDubya200 Haha that is evil and hillarious. I figured it out today though - decided to ask more questions and as it turns out, people are entering in the wrong area code for a Telus service number!
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Pedro Silva
(@76pedrosilva) reported
@jkenney @TELUS Hope they improve the network...there internet sucks.
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Xoda
(@XodaOW) reported
@TELUSsupport @TELUS Dog **** provider fix my **** idiots
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Alberta Political Accountability Hub (APAH)
(@AlbertaPAH) reported
If you think Telus - or any of the other members of the Big Three - are investing here to improve the quality of service for the vast majority of Albertans, you are mistaken. They are investing to increase their profit. And that has never meant better, cheaper service for us.
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Aquarian Princess
(@hotcheri) reported
I couldn't even work today because the internet kept cutting out and if I'm even 1 day late paying my bill I get a late charge. No, I'm definitely gonna sue because if you make me lose my job due to your crappy service... @TELUS @TELUSsupport
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Noxris
(@Noxris) reported
@cridge17 @TELUS just wait a week yo that shits about be in the negatives horrible company
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Truth Hurts
(@HarmlessSnark) reported
@maxfawcett I have experience with all: Telus is leaps and bounds above the rest in customer service. They work hard to keep users satisfied. Bell slowly screws you by edging up your bill until you complain. Rogers makes it so hard to deal with you just give up.
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snow job
(@Undyinghealer) reported
@TELUSsupport I received my new phone but I was supposed to get a "gift"/promo of wireless headphones and it wasnt in the package. I called customer service and they couldn't help and said I never ordered them? I don't understand lol it was a promo package? Telus why
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Michelle From Hell
(@loosesundays) reported
@TELUSsupport @TELUS your customer service agents lie to customers to get them off the phone. Promise callbacks and escalations for user issues and billing issues. Told I will owe thousands to cancel, can’t provide copy of contract I “signed”. Absolutely appalling service