Telus Outage Report in Cypress County, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cypress County, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cypress County, Alberta
Latest outage, problems and issue reports in Cypress County and nearby locations:
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Les Landry 👨🏾🦼♿ #EmptyPotProtest
(@LandryLes) reported
from
Medicine Hat, Alberta
I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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debbie
(@xiaomai76409159) reported
Informatica World 2022 Showcases Customer Adoption of the IDMC . Customers Volvo, Pepsi, ADT, Telus and FreddieMac to share Cloud Modernization success with IDMC at Informatica's annual customer conference Informatica...
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DanielleJN
(@DanielleJN4) reported
@TELUS @TELUSsupport totally ruined my enjoyment of the hockey game because your wifi service was **** and took down my app and then wouldn’t let me back on before I missed the 3 goals were scored in the third period alone.
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Jonathan Crone
(@FurnByJonathan) reported
@TELUSsupport what the hell is wrong with the @TELUS network in Ottawa? Only connectivity I’m getting is by tethering to my FIDO phone :( (and according to the Telus app: i have plenty of data left ) Network management is tough right now, but people are depending on you!!!
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Universal Tech
(@TechTalk2k) reported
@Telus has the absolute worst service at least in Alberta. However I love how they continue to give back to the community.
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MARE
(@JOYfulMare) reported
@TELUSsupport 2/2 ~Daman committed to returning in “2-3 hours” as that’s the time required to issue new work order! Telus is responsible for completing the switch today as Shaw is discontinuing my services by 5PM TODAY!!! Please confirm.
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KGY🇺🇦
(@KGYEG) reported
@potf_racki @AgrippaFerda I don't know if it's an issue in Edmonton anymore but the cable switch boxes out here may as well be a lunch box. Kids literally kick them open and rip the cables out. **** heads too. Telus and Shaw need to up their utility box game.
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Tia W
(@UsernameTia) reported
@Shawhelp @ShawInfo I'm 5 seconds from transferring to telus.... your customer service is terrible
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Ray Klassen
(@OrneryPilgrim) reported
@TELUSsupport We manage 30 residential Telus Internet connections in BC. 12 are down right now.
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Deckard Ubik
(@UbikDeckard) reported
@TELUS Have you ever tried saying "pre authorized payment" to your rubbish *611 bot? It makes that "thinking sound" over and over and over until it hangs up. After about 6 months of making manual payments I just said "representative" over and over to get past your broken bot.
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Anders Corr, Ph.D.
(@anderscorr) reported
"By 2008 Nortel was in trouble and it desperately needed to land the 3G Universal Mobile Telecommunications wireless contract offered in Canada by Telus Corp. and BCE Inc. But Huawei won the deal by underbidding Nortel an estimated 40 per cent." - Cooper