Telus

Telus Outage Report in Cypress County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cypress County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cypress County, Alberta 10/13/2025 22:20

October 13: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cypress County, Alberta

Latest outage, problems and issue reports in Cypress County and nearby locations:

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cdnstudent Nick (@cdnstudent) reported

    @TELUSsupport I ordered online security standard 3 days ago and it still doesn't show on my account or any way to access the software via the internet section of "My Telus" ? help! :)

  • ThatCanadianSOB DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    @TELUS is so far the Cheapest deal @rogerrwireless and @Bell both over $170.00 now per month. This is getting #OverPriced #CellPhoneBillsTooHigh wasnt our bills supposedly going down in 2 years. Yet all plans have gone up.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Trying to watch TV but @TELUS Optik TV is freezing and stammering, dozens of times in the past 20 minutes. Do NOT sign up for their ****** service!

  • Marguerite_HBC Nancy Marguerite Anderson (@Marguerite_HBC) reported

    I just answered a call from @Telus. They call me every day, never leave a message. I said, "Yes, Telus, What do you want." They hung up. I want this to stop, and stop right now, Telus, if it is your salespeople calling me.

  • laurenzbaars laurenz baars (@laurenzbaars) reported

    @TELUSsupport Tried to reach out to @telus, but I guess they prefer to hide if there is trouble.

  • shiz8ku a ♥ (@shiz8ku) reported

    i feel so bad for the telus customer service man my dad is talking to right now

  • Teeny2Weeny 🇨🇦AlanaBananaCanada🇨🇦 (@Teeny2Weeny) reported

    Does anyone else have problems with their Shaw/Telus internet in Canada? It seems to cut out ALL the time and is super slow at times even though I pay for highest speed. Started in early 2020. Friggin annoying.

  • laurenzbaars laurenz baars (@laurenzbaars) reported

    @TELUSsupport @telus reached out many times to @telus, never no answer

  • FantasyDadSport FantasySportsDad (@FantasyDadSport) reported

    To everybody out there thinking of switching internet providers to @TELUS . DON'T. Its facking awful. The absolute worst connection rates ever. Also switched to PIK TV thinking I was smart and going to save money because it is cheap... again... the worst thing ever.

  • NoyzboyzP Noyzboyz Performance (@NoyzboyzP) reported

    @TELUSsupport Issue about repairing physical damage is understandable, with a very light drop the screen shatters.The real issue with the almost new Note 20 Samsung voids all warranty if there is any scratch or damage, switching to Apple for good. Telus needs to support what they sell.