Telus

Telus Outage Report in Cypress County, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cypress County, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cypress County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cypress County, Alberta 02/20/2026 16:45

February 20: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Cypress County, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

Loading map, please wait...
City Problem Type Report Time
CanadaMedicine Hat E-mail
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cypress County, Alberta

Latest outage, problems and issue reports in Cypress County and nearby locations:

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stpierredan Dan St. Pierre (@stpierredan) reported

    Hey @ShawInfo, I’ve been away from my apartment for three weeks. Got home, my network can’t be found by any device. Texting tech support. We’ve rebooted, restarted, recycled, nothing. I’m told a tech has to come. Earliest is APRIL 10. I bet I can get Telus here faster. Unreal.

  • NatashaRSoles Natasha Soles (@NatashaRSoles) reported

    @Shawhelp @stpierredan Ok who wants to put money down on Taylan from Shaw vs Telus in getting @stpierredan connected?

  • DrRandyPaterson Dr Randy Paterson (@DrRandyPaterson) reported

    Every month #telus sends me this: "Your Bill Analyzer report has been processed, however an error has occurred. Log in to Bill Analyzer and reschedule the report to run again." Just print the bill, send it to us, and we will pay it. Don't use us as your tech support! #badservice

  • jennjmarks Jennifer Marks (@jennjmarks) reported

    @TELUS Telus customer service sucks.

  • nathanlaj Hi it's me, your pal, Nathan (@nathanlaj) reported

    "Telus Optic TV™" is the most unintuitive irritating television subscription I have ever experienced. I can't find fricking ANYTHING without specifically searching for it. It shows me a million things I can't watch without paying extra. Every time I sit down I'm annoyed!!!!

  • AquaPlaysGames AQUA Beatrice @ XIV 5.4 spoilers (@AquaPlaysGames) reported

    God. I need my internet to stabilize so I can play emerald weapon. **** Telus did not fixing it even after multiple house visits

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    @MsShinra @TELUS That’s actually the most common source of issues online, by far. Also the easiest for a customer to fix because you just log into your router and set the dns to look up that service at a different address. Either Google’s service (8.8.8.8) or a new one by Cloudflare (1.1.1.1)

  • homonkeylus Homonkeylus (@homonkeylus) reported

    I honestly hate posting on social media about stuff like this because I like settling issues like this privately but we've already tried that so many times, and it has accomplished nothing. We've been having issues with your services for years. Fix your **** @TELUS @TELUSsupport

  • M_Ro M. Rocha (@M_Ro) reported

    Sadly after a 15 year relationship, @TELUS and I have broken up. After a 31 year relationship, @scotiabank and I have parted ways. Was feeling taken for granted while new customers were provided with better offers. #breakup #loyalty

  • marionetta marionetta (@marionetta) reported

    @Miradart @Google Same problem...do you have Telus email too?