Telus Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (21%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports Near Moncton, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Moncton and nearby locations:

• Patrick Buick (@pdbuick) reported 59 minutes ago from Moncton, New Brunswick/Nouveau-Brunswick

  Odd that when Telus and Bell had a multi Atlantic province outage taking out emergency services communication, including 911, debit etc, and the next year, Rogers the same, there wasn't such a fuss.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Susan (@susejung) reported 8 minutes ago

  @TELUSsupport Is anyone having poor TELUS customer support. Was told that TELUS would phone me on Tuesday night re: billing issue. Nothing. Then was told to expect a call tonight. Nothing. 😠

• Marsha Faubert (@FaubertMarsha) reported 9 minutes ago

  I’m having a billing issue with Telus but the service rep has been terrific. Her follow up messages open with “Greetings of Safety and Prosperity” which shld be the service standard everywhere. I’d write her back but her mailbox is full.

• Farmer J (@jasontkachuk) reported 11 minutes ago

  My telus voip phone was so bad it's still getting spam calls 5 days after it lost it's phone number. The real calls go to the new cell phone number as they should.

• Dirk Klein (@dklein50) reported 11 minutes ago

  @BlackviewPhone i bought 4 bv 8800 phones . the phones work great on bell , but when we switched to telus best we can get is 4G no lte + or 5 G that really sucks i like the phone but if it wont work on telus . then theyre all going back! Blackview you need to fix this problem!

• Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported 12 minutes ago

  @TELUS @JayleneTyme @tamarataggart Give me a break. As if Telus cares about any issues except their own profits.

• Alejandra (@Aletedelimon) reported 14 minutes ago

  @TELUS @TELUSsupport hi there! We have been bombed with messages about upgrading to optic fibre or you'll interrupt our service. We have had 4 different technicians coming to our condo and they all say the same thing: we don't have the fibre installed and they can't do it either.

• sirHermitCronefromHHT (@Ashleychasesno1) reported 21 minutes ago

  He was willing to drop it off at a UPS by his place for me. Telus does have good customer service but I'm done learning new devices, new everything & jumping through hoops. I'm just tired of it. I just wanted my rebate because an unexpected charge showed up on my bill 7/

• #JustGoBrandeau👈 (@tomlinsonnadl) reported 25 minutes ago

  @star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.

• thatsenough (@thatsenough17) reported 25 minutes ago

  @TELUS made a service appt Saturday am. Service for Monday. Received SIX texts regarding appt. Also a feedback text afterwards. Responded and now received a 2nd text asking for feedback. ANNOYING!

• 🌻shiftkicker🌻 (@shiftkicker) reported 25 minutes ago

  @cherry_grant @TELUSsupport Good luck. We never managed 2 get online or phone assistance w Telus and ended up feeling "had" due to changes 2 our cable package that were made w/o notice. I'll be interested to see if they will b more responsive 2 yr very valid complaint. Cx retention does not seem 2 b a goal