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Telus Outage Report in Moncton, Westmorland County, New Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moncton, New Brunswick

Latest outage, problems and issue reports in Moncton and nearby locations:

  • pdbuick
    Patrick Buick (@pdbuick) reported from Moncton, New Brunswick

    Odd that when Telus and Bell had a multi Atlantic province outage taking out emergency services communication, including 911, debit etc, and the next year, Rogers the same, there wasn't such a fuss.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bcmariamakiling
    maria makiling (@bcmariamakiling) reported

    @ianhanomansing Telus Customer Service agreed today to email the monthly bill to me to pay either at bank or on line. No fee. No bank account access.

  • nealjennings
    Neal Jennings ☮️ (@nealjennings) reported

    @_marty_k @TELUS It's... shockingly bad form. Telus is usually better than this.

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

  • JonDurnin
    Jon of the Shore (@JonDurnin) reported

    @TELUS @TELUSsupport if you have been absorbing the credit card fee all these years and are now claiming a need to pass it through to your customer, it only makes sense to cut your rates the same amount first. Is there a # for #greed? #CorporateGreed oh look there is!

  • zweistein54
    Chris Goethel (@zweistein54) reported

    @12Kitkat16 Try Telus. Been with them for almost two years now and no issues. Rogers used to tell me it was the leaves on the trees blocking my signal at times - um guys it is late November, no leaves! So I left.

  • Skycaptin5
    Jason Stettner (@Skycaptin5) reported

    Yep, @TELUS internet would be down right when I’m about to start streaming MW2. This internet service ever work haha. They keep charging more, doesn’t seem to improve at all.

  • meaaghaan
    Meaghan Murray (@meaaghaan) reported

    @TELUSsupport Hi! I have a complaint about my last call to Telus in August and my bill this month. Was on hold the last 1.5hrs and the call just hung up on me due to the "office now closing" even though it's only 4:40 and it says 7pm online. Would like some help please!

  • CuriousJEH
    LovingMyLife (@CuriousJEH) reported

    Anyone out on Twitter world have a suggestion to get the attention of @TELUS or @TELUSsupport? I can’t get a response from them and I need HELP!

  • sharon_604
    Sharon Hunt (@sharon_604) reported

    @TELUS @TELUSsupport as a 30 year customer was hoping you would be smarter than to start charging for credit card. I will now start paying by cheque which will increase your processing cost far above what you pay in credit card fees which allow you efficient receipt of funds.

  • RayeBrian
    Brian Del Raye (@RayeBrian) reported

    @TELUSsupport 6:30 on a Friday night and there is no customer service to fix a Telus problem??? Chat not available and your 310-1212 number says it’s out of service? Sounds about right.