Telus

Telus Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 03/13/2026 17:40

March 13: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Moncton, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Moncton and nearby locations:

  • pdbuick Patrick Buick (@pdbuick) reported from Moncton, New Brunswick/Nouveau-Brunswick

    Odd that when Telus and Bell had a multi Atlantic province outage taking out emergency services communication, including 911, debit etc, and the next year, Rogers the same, there wasn't such a fuss.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ZWineNinja Eliana Bray (@ZWineNinja) reported from West Bench, British Columbia

    @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

  • Teeny2Weeny 🇨🇦AlanaBananaCanada🇨🇦 (@Teeny2Weeny) reported

    Does anyone else have problems with their Shaw/Telus internet in Canada? It seems to cut out ALL the time and is super slow at times even though I pay for highest speed. Started in early 2020. Friggin annoying.

  • Skitzochef Kelly McBain (@Skitzochef) reported

    Hey @TELUSsupport, I just spent 20 min rebooting my TELUS boxes twice to try to fix the black screen both of my TVs were showing only to go online for help and discover there's a planned outage going on. A heads up woulda been nice & a planned outage at 10pm on a Sat is not cool.

  • vwmannn Vitor Westman 🇧🇷🇦🇹🇨🇦 (@vwmannn) reported

    @vania_pacheco Is the quality of their TV service that bad? What happened? #Telus

  • robertbostonIII Robert Boston III (@robertbostonIII) reported

    @sohotitsart As reliable as telus, for sure. It was out last night for some issue and it's been down twice more in the last 2 years. Tech support is not super useful. I can't answer your other questions, though. You need to supply your own router(s).

  • CountryMusicEmo EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    I bet So have the worst internet .... I am with @TELUS @TELUSsupport J will have to let all m to followers on Twitch know !!

  • vania_pacheco Vania Pacheco (@vania_pacheco) reported

    Finally canceled cable. Wish me luck during withdrawal period. What made me laugh was Telus offering me $15 discount to retain me. I’ve been a customer for almost 10 years, always paid on time and canceled because my tv always kept losing signal, finally fed up with it!

  • bikerdad1980 James (@bikerdad1980) reported

    @TELUS Telus has great speeds but lacks in the service department.... By a looooong shot.

  • kairoscognitive Kairos Cognitive Care (@kairoscognitive) reported

    @paqtasit @redmcgraw1 @CBCMeg Also, the right to emergency medical service is constitutionally defended. There is no such thing as a private clinic that operates as an ER. Therefore, AHS legally cannot 100% refuse him medical services so they’re not. Just like TELUS for phone, Dir En for gas, Enmax for elec.

  • BillyRigger1 Billy Rigger (@BillyRigger1) reported

    @PunchyfHale @Rogers Telus and Bell combined have more customers than Rogers. Telus and Bell operate on the same network. Rogers is on a different network. Telus and Bell does not work on Rogers. And same with Rogers does not work on Telus and Bell towers. Way more towers with Telus and Bell.