Telus outages and service status in Morinville, Alberta

Problems in the last 24 hours in Morinville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morinville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Morinville, Alberta

Latest outage, problems and issue reports in Morinville and nearby locations:

• 
  Christine (@Boeserdays) reported 10 minutes ago from Sturgeon County, Alberta

  @MaysyMan @TELUS @Bell Telus has been great for us. Any issue we've had we have an assigned person who we deal with all the way through not getting passed person to person if we happen to have to call back

• 
  Taylor Burns (@tburns34) reported 13 minutes ago from St. Albert, Alberta

  Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

• 
  Megan cleveland (@megskc_) reported 24 minutes ago from St. Albert, Alberta

  @craigjesske @TELUS @TELUSsupport No service myself as well

• 
  Lyndsay Mimzy Slack (@Mimz_Slacker) reported 27 minutes ago from St. Albert, Alberta

  @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

• 
  rmthespian (@rmthespian) reported 34 minutes ago from St. Albert, Alberta

  @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

• 
  Christine (@Boeserdays) reported 39 minutes ago from Sturgeon County, Alberta

  Telus better get their shit together this service interruption is going to have all the conspiracy theorists going crazy.

• 
  Shauna☘ (@whatzupshauna) reported 45 minutes ago from Sturgeon County, Alberta

  @TELUSsupport Email is not working on any devices, including phone, desktop and Telus webmail since 8am this morning... Bill adjustments are coming for all customers I hope since this is more than just a quick outage!

• 
  LINDER🇨🇦 (@YouGoGrl) reported 51 minutes ago from Sturgeon County, Alberta

  @CityofStAlbert @TELUS @yegmetro Sturgeon County could use some help!

• 
  Megan cleveland (@megskc_) reported 52 minutes ago from St. Albert, Alberta

  Anyone else with Telus have no service right now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Soo Greyhounds Updates (@HoundsInsider) reported 2 minutes ago

  @ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait

• 
  Reiko Koyama (@reikokoyama79) reported 7 minutes ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  Ballantyne Marketing (@ballantynemrktg) reported 7 minutes ago

  @HockeyPatrol Another reason to cancel my Telus TV subscription.

• 
  Michael (The Young Buck)🧢 (@YoungBuckFarms) reported 13 minutes ago

  How often does everyone else get calls from Telus, or another phone provider? Weekly? I just don't answer anymore. I always told them, don't bother me unless you can give me the same thing I have for less $ or a better plan for the same $. And no, I don't want a new damn phone

• 
  SpellsSoBad (@NoGrammer) reported 13 minutes ago

  @conorsvan1 If you have Telus internet that's on you for being an idiot.

• 
  Clare A (@Murphysmom67) reported 16 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  Nicole Kearsey (@nicolek1989) reported 17 minutes ago

  @TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out

• 
  DKP (@Dkpower33) reported 17 minutes ago

  @conorsvan1 I'll never ever use a anything telus again because of exactly this, only this did it to me with home internet once.

• 
  Parental Advisory (@Parental_OnX) reported 18 minutes ago

  Ok so no wifi/Internet at the new home until @TELUS can get someone in to do something with the line I guessM tech who came out said "the ends are different than the ones in Calgary" or something. It's weird too because can see about 20 neighbors ALL with Telus internet. This REALLY sucks and I hope doesn't take 2+ weeks 😢

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 20 minutes ago

  @TELUSsupport Investigate the many who make spam calls to your customers. Also with your sentence, did you not understand my comments. Not asking for any help but complaining about spam calls by those saying they're from Telus.