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Telus

Telus outages and service status in Morinville, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Morinville, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Apr 24, 10:53 PM EDT.
  • 50% Internet (50%)
  • 50% TV (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Morinville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morinville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Telus

Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Morinville, Alberta

The most recent Telus outage reports came from the following cities: St. Albert, Sturgeon, and Morinville.

CityProblem TypeReport Time
St. Albert TV 2 hours ago
Sturgeon Internet 28 days ago
St. Albert Phone 1 month ago
St. Albert Phone 1 month ago
Morinville Phone 2 months ago
St. Albert TV 3 months ago

Nearby cities with recent reports

St. Albert

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Morinville, Alberta

Latest outage, problems and issue reports in Morinville and nearby locations:

  • whatzupshauna
    Shauna☘ (@whatzupshauna) reported from Sturgeon County, Alberta

    @TELUSsupport Email is not working on any devices, including phone, desktop and Telus webmail since 8am this morning... Bill adjustments are coming for all customers I hope since this is more than just a quick outage!

  • Mimz_Slacker
    Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta

    @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

  • Boeserdays
    Christine (@Boeserdays) reported from Sturgeon County, Alberta

    @MaysyMan @TELUS @Bell Telus has been great for us. Any issue we've had we have an assigned person who we deal with all the way through not getting passed person to person if we happen to have to call back

  • YouGoGrl
    LINDER🇨🇦 (@YouGoGrl) reported from Sturgeon County, Alberta

    @CityofStAlbert @TELUS @yegmetro Sturgeon County could use some help!

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • rmthespian
    rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

  • Boeserdays
    Christine (@Boeserdays) reported from Sturgeon County, Alberta

    Telus better get their shit together this service interruption is going to have all the conspiracy theorists going crazy.

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thameed89
    Tahir Hameed (@thameed89) reported

    @TELUS Worst costumer service, never go for Telus.

  • gursimrat_17
    Gursimrat saini (@gursimrat_17) reported

    @TELUSsupport such a worse experience with Telus. No body knows anything about internet. Two guys come to setup and diagnose internet and issue still persists. No one takes issue seriously. I work from home and my work suffers.

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @Noxx_boy @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

  • WavyNationOne
    D̴Lo.WorldP. 🇸🇻🌎 (@WavyNationOne) reported

    @onesoccer @TELUS Damn i hope hes good to go come June but I doubt it😢

  • LXXIIpercent
    Jayem 🇨🇦 (@LXXIIpercent) reported

    @ProvoGal01 @TELUS @TELUSsupport I never answer calls from Telus. I know it'll be some foreigner so I won't understand a word they say. If I call them & get a foreigner I ask for a supervisor. Supervisors speak proper English. I think when you ask for a supervisor it gets transferred back to someone in Canada.

  • meidasrosie
    Meidas rosie (@meidasrosie) reported

    @Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!

  • Darren678187089
    Darren (@Darren678187089) reported

    @ProvoGal01 @TELUS @TELUSsupport I see Telus on an incoming call and just hang up on it.

  • avgcanadian842
    averagecanadian (@avgcanadian842) reported

    @DanMazierMP Telus was handed $300 million and they not only can't deliver a solution but are also cutting jobs. All while there's never been as many people to subscribe to their internet and mobile plans.

  • MalcyTroll
    MalcyTroll (@MalcyTroll) reported

    @ProvoGal01 @TELUS @TELUSsupport Are you dumb? Option A: Call Telus and get an Indian support person in india. Option B: Call Telus and get an Indian support person in Canada. Once they infiltrate they use extreme nepotism and only hire other Indians. They take a monopoly on certain enterprises. Call centers are one of them.. By using an OG Indian not a Canadian Larping Indian Telus pays 10c/hour vs $16/hour for the exact same thing. It’s just business.

  • Krustbag
    Krustbag (@Krustbag) reported

    @ridge_line1 @ConradRed4 @CoryBMorgan For most people it's plenty, starlink is averaging 200-300 down for me, and 50-100 up. So by the numbers it's slower than fibre. But still plenty for streaming 4k video. That's for $140 a month I was paying $100 for 75/75 from Telus before moving to a rual address. I honestly believe that starlink is the future of internet, rather than running fibre to everyone's house