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Telus outages and service status in Morinville, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Morinville, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • 50% TV (50%)
  • 50% Phone (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Morinville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morinville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Telus

Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Morinville, Alberta

The most recent Telus outage reports came from the following cities: St. Albert.

CityProblem TypeReport Time
St. Albert Phone 18 days ago
St. Albert TV 28 days ago
St. Albert TV 1 month ago
St. Albert TV 2 months ago
Sturgeon Internet 2 months ago
St. Albert Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Morinville, Alberta

Latest outage, problems and issue reports in Morinville and nearby locations:

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • Boeserdays
    Christine (@Boeserdays) reported from Sturgeon County, Alberta

    @MaysyMan @TELUS @Bell Telus has been great for us. Any issue we've had we have an assigned person who we deal with all the way through not getting passed person to person if we happen to have to call back

  • rmthespian
    rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • YouGoGrl
    LINDER🇨🇦 (@YouGoGrl) reported from Sturgeon County, Alberta

    @CityofStAlbert @TELUS @yegmetro Sturgeon County could use some help!

  • Mimz_Slacker
    Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta

    @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

  • whatzupshauna
    Shauna☘ (@whatzupshauna) reported from Sturgeon County, Alberta

    @TELUSsupport Email is not working on any devices, including phone, desktop and Telus webmail since 8am this morning... Bill adjustments are coming for all customers I hope since this is more than just a quick outage!

  • Boeserdays
    Christine (@Boeserdays) reported from Sturgeon County, Alberta

    Telus better get their shit together this service interruption is going to have all the conspiracy theorists going crazy.

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • digitalbrandpm
    Onyinye The PM (@digitalbrandpm) reported

    @FemiOla63 @OurFavOnlineDoc Please check my status for remote job site. APPEN, and Clickworker is like bamboo dey work monkey dey chop. Very poor pay, Telus is for surveys that pays cents, Divert/Upwork are buyer seller platform where you have the Liberty to sell your skills,.. if you are looking for a remote apply to remote websites or sell your skills on Fiverr, Upwork or Freelancer.

  • diviinevoice
    lucy 🩷 FORTUNE’S WEAVE! (@diviinevoice) reported

    @Googlymonstaz01 Oh my god how ******** does something like this happen. Yeah I use Telus and data works fine, this is so ****** up

  • ashwani_avgeek
    Ash Mishra (@ashwani_avgeek) reported

    Scam alert. @TELUS @TELUSsupport staff will call you, will promise bill reduction, you agree and then boom. New services added to your without consent, doubling the bill amount and if you don’t pay this, obviously you’ll be reported to credit rating agencies. And when you try to contact customer support, there is 1000 hours wait and when you agree for a call back, they never call you and you get a text saying your callback is cancelled. And you can’t find a human to talk to resolve this.

  • horsegal65
    horsegal65 (@horsegal65) reported

    Telus service has declined so bad, a lady called me today I couldn’t understand her.. she couldn’t pronounce my name her English was that bad and there were roosters crowing in the background. This isn’t the first time ..I hung up on her. Beyond ridiculous @TELUSsupport

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @bshynk Sorry you feel this way Barney, did you need any help with your TELUS services?

  • MMDA
    Official MMDA (@MMDA) reported

    MMDA ALERT: Stalled car due to mechanical problem at EDSA Ayala Ave. service road, front of Telus NB as of 3:20 PM. One lane occupied. MMDA enforcers are on site managing traffic. #mmda

  • brad_jeffries
    Brad Jeffries (@brad_jeffries) reported

    @Nuni_Sas_Yu @guyjbreton Yeah mine sucks if there’s 4 drops of rain and 15 km/hr wind. And that’s new Telus gear

  • dynamozes
    Moses (@dynamozes) reported

    @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

  • CrudeBoi67420
    CrudeBoi (@CrudeBoi67420) reported

    @bilal_akh @rory_mg Loll i do not use them due my jobs requiring constant travel out of city limits. Doesn’t matter tho, it’s still a crap service for working out of cities. Telus has crap coverage also, reason why freedom coverage suffers. Yes it may be cheap but quality is quite low. Quality over quantity imo Rogers/Bell/Fido are superior services in Canada.

  • NvaZirobwe
    Nsamba (@NvaZirobwe) reported

    @benmwine @faibanet Never be royal to these companies they don’t care about you I learnt the hard way. I for one I use Rogers communications but these guys increased my bill from 50$ to 70$ without notice I switched to Telus who gave me 40$ 1Gbps Rogers called me and gave me 1.5Gbps at 35$.