Telus

Telus Outage Report in Morinville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

The latest reports from users having issues in Morinville come from postal codes T8R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Morinville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morinville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Morinville, Alberta 05/21/2025 20:35

May 21: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (22%)

    Phone (22%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Morinville, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Sturgeon County and Morinville.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Morinville, Alberta

Latest outage, problems and issue reports in Morinville and nearby locations:

  • CggGordon Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported from Edmonton, Alberta

    @TELUSsupport Not happy with you Telus. You are losing my support fast.

  • adamkelly111111 Adam kelly (@adamkelly111111) reported from Edmonton, Alberta

    Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

  • flocboutique FlocBoutique YEG (@flocboutique) reported from Edmonton, Alberta

    LOL @TELUS internet down on #BoxingDay

  • Robertial 💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported from Edmonton, Alberta

    Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik TV down!?

  • CameronJY71 Cameron Young (@CameronJY71) reported from Edmonton, Alberta

    Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

  • kgredd Ken reddekopp (@kgredd) reported from Edmonton, Alberta

    @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

  • DatBawse Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

  • DatBawse Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik Tv not working?

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta

    @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

  • MehakGill123 MEHAK GILL (@MehakGill123) reported from Edmonton, Alberta

    @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

  • Mubarak_sadhad M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • dirklancer 🎂 🚧 Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta

    @Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • eatonhamilton Eaton Hamilton (@eatonhamilton) reported

    @jjhorgan We need action from *you* before action from Trudeau. No more Telus Health, better plans for GPs, more GPs, support for nurses and HCW, N95+ in hospitals and schools, HEPAs in every room, CR filters. Upgraded ventilation with MERV 13 or better.

  • Myhandle44 Tommy Jeans (@Myhandle44) reported

    @awri125 @CBCNews I’ve been with Telus for nearly 20 years. I’ve had very good service. I think that if a customer shows loyalty instead of moving every other year, you’ll get better service.

  • bemcwilliam McWilliam Development Planning Landscape Design (@bemcwilliam) reported

    We cut our ties to Rogers in 2008 when they still had video stores where you could pay your bills at the counter. Never went back and never would. Telus has never had any problems and always have great customer service every day They also have the best cell towers/optik in Canada

  • ElizabethThe Elizabeth Rosalyn (@ElizabethThe) reported

    As the Rogers network outage continues, I’m still continuing to get emails from @Rogers addressed to my dead dad, even after being asked to send over his death certificate to confirm the account name change. This is the final nail in the coffin. Time to move on to Telus. 👋

  • ShadowVlican SV (@ShadowVlican) reported

    @CP24 My Telus sim couldn't even handle the increased network activity during the Rogers outage.

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported

    @FP_Champagne All fine and dandy but we really only have two mobile networks in Canada - Rogers and Telus/Bell... I doubt either can handle a full load when one goes down.

  • AbigailBimman Abigail Bimman (@AbigailBimman) reported

    NEW: I asked @FP_Champagne how mutual assistance will actually work. He says in outage he spoke w/Bell & Telus who wanted to help. But since it was a Rogers-specific problem, they couldn’t. He acknowledged mutual assistance won’t always work. More of my invu on @GlobalNational.

  • zephsomething Zeph Something (@zephsomething) reported

    Good lord, all this fuss from @TELUS @TELUSsupport about swapping over to their new cables and the internet will work better on the new cables and my Internet is absolute **** since they made me swap by turning it off. Absolutely atrocious.

  • TheJniac J (@TheJniac) reported

    @hedwigyitzhak Mine is out too. We got a call saying that it could be a while; we have already been disconnected for over twelve hours. Strangely, according to the outage map on Telus' own website, there is no outage here.

  • nomedicinehat Tc nomedicinehat (@nomedicinehat) reported

    @HayesTSN I really think mostly WHL telus people out west never had an issue and don't know what your babbling about