Telus Outage Report in Morinville, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Morinville, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morinville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Morinville, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Morinville, Alberta
Latest outage, problems and issue reports in Morinville and nearby locations:
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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Ross Flats Vintage Apparel
(@RossFlats) reported
from
Edmonton, Alberta
@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
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CHRISTINA🇧🇧🇨🇦
(@iamcsandiford) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
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socially_awkward
(@David_Yeh) reported
from
Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Roxamos
(@RoxamosOfficial) reported
from
Edmonton, Alberta
@TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.
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LINDER🇨🇦
(@YouGoGrl) reported
from
Sturgeon County, Alberta
@CityofStAlbert @TELUS @yegmetro Sturgeon County could use some help!
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charbroiled gargoyle 🚠
(@newmusicmichael) reported
from
Edmonton, Alberta
And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
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Chris Dingman
(@dingdish) reported
from
Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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Vahid Ayan ❄️🦅
(@VAHIDAYAN) reported
from
Edmonton, Alberta
@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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Steve P
(@starchoice) reported
from
Edmonton, Alberta
@TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Taylor Burns
(@tburns34) reported
from
St. Albert, Alberta
Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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Madison Moroz: PLAYOFF BOUND!!!
(@Madi39) reported
from
Edmonton, Alberta
Ummmm my tv signal is now lost?!! Wtf Telus
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
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Joshua Marshall
(@JMarshyBosco93) reported
from
Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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Sheepleslayer
(@sheepleslayer69) reported
from
Edmonton, Alberta
@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BT Lees 🇨🇦🏴🏍️
(@Twinsport) reported
@Bell_Support all I get Is H+ no one is willing to help me. I'm paying for LTE bit not getting it. Hello Telus
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Jean-François Mezei
(@jfmezei) reported
@FP_Champagne @CompBureau Neither Telus nor Bell have nationwide spectrum, yet, they network share nationally. Efficient investment by not duplicating networks unnecessarily. Precedent is set to allow Freedom to serve full provinces even if spectrum only in some cities.
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cherry grant
(@cherry_grant) reported
I am giving @TELUS @TELUSsupport the boot today and falling into the sweet, reasonably priced, waiting arms of Shaw. imagine being charged $30/month for ages for a channel package you never ordered? and never getting proper help to iron it out? yeah, byeeeee.
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Reggie D.
(@rdumaresque) reported
@TELUS had me wait on the phone for an hour last night because I got a roaming charge and I haven’t been outside the country. Transferred me to the wrong department only to tell me that I would have to call back again after my next bill for them to fix their mistake.
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
Guess who has to call Telus in the morning to ask what ******** is going on? I returned my old phone for a rebate & apparently they lost it. FML that money was supposed to buy bus tickets & a few more groceries. I got confirmation that they received it last Friday. So WTF!
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Michelle K.
(@Michell16715337) reported
@Jenfeds73 @TELUS_Spark @telus another reason I dislike you. You doubled my elderly mother's bill and called her a liar when she pointed out the contract she has with you....just hoping she wouldn't notice?!? You are the worst human scum out there; training your employees to be equally as scummy!
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Xzq
(@IsntThisMe) reported
@TELUSsupport for some reason I can not send or receive calls/txts, all I get is a no network connection. Is there an issue with @Telus and it's network right now?
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Sheryl Williamson
(@swill7) reported
@TELUS Had one of your reps come to the door. Wasn’t interested, he didn’t want to leave. Closed the door & he took it upon himself to walk down the side of the house. Got real rude when I asked him about it. Not cool. 😡
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🙃
(@epurc42) reported
@TELUS extremely disappointed in the customer service (if you can even call it that) that I just received speaking to some one regarding my deceased parent's account. Unhelpful and zero compassion.
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Charity
(@Charity91) reported
@Bell @TELUS @TELUSsupport I have zero cell service today whatsoever, and next to none for the past month. What does it take to get it fixed?! This isn’t fair or acceptable since we pay our cell phone bill every month. Please stop telling us there isn’t an issue!!!!