Telus Outage Report in Morinville, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Morinville, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morinville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Morinville, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sturgeon, St. Albert and Morinville.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Morinville, Alberta
Latest outage, problems and issue reports in Morinville and nearby locations:
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי
(@Robertial) reported
from
Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Starr Barbara
(@AlbertaStrongCA) reported
@TELUSsupport I'm just going to change providers it was down again the only thing good about Telus is the staff that troubleshoot their prices are insane and the product doesn't work
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HockeyBucketList
(@pjdelany2) reported
@tmlfaninvan I paid $209 to Telus for the Center Ice package. Haven't had any problems (so far) watching any game I want.
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God’s Illest
(@Gods_Illest) reported
@HamboneTTV @GordonRaboud In Canada Shaw & Rogers are going through some legal stuff that's most likely going to cost them a lot of money thus bringing down there stock so i was looking at what there competition was doing like telus and bell. this guys came off a little prejudiced & it triggered me lol
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TheGame789
(@GregPanio) reported
@TELUS installed the telus home security system and have regretted it ever since!!! Cameras don't regularly work, can't look up footage and now I'm stuck with this **** for 2 ******* years!!!
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S
(@VancouverBuzzer) reported
@rob_bristow_CA @ianhanomansing We don’t need F…ing Tim Horton, Subways, Telus, Banks abusing more people. Corporations want Gov to subsidize them! Let’s see how they abuse the Covid Help Benefit / CERB program. I won’t be surprise if Telus got help for some of their workers base in Philippines or India !
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Jennifer
(@gonesquirrelly) reported
@TELUSsupport things clearer…cellular network off while overseas but you are still sending through phone calls that I am ignoring. I am unable to ignore texts bc they are being delivered regardless of my turned off network. Beaucoup $$ eh? #Telus #greed or #incompetence
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Bianca B
(@theBianca_B) reported
@rtalalay @TELUS I hate it when big corporations take advantage of something that the small companies wanted. **** capitalism!!
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🌧️ Snalanna 🐙
(@strangeannamaul) reported
On the phone with Telus because I had my internet **** off for nonpay.. dipped into my rent to put a minimum balance on it but it still didn't get turned on. This ***** on the elevator music is talking about "did you know ppl struggle with paying their rent and eating?"...
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420 **** Street
(@420Hempstreet) reported
@telus waited one hr 45 mins last week before talking to someone. Today on wait with tech support for an hour no luck yet for help. Canada Trudeau maybe you could make difference?
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Hugh Armstrong
(@tHeBlObiNc) reported
@Bratt_world sad to say, but telus is probably far superior then any other service provider.