Telus Outage Report in Morinville, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Morinville, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morinville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Morinville, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Sturgeon, St. Albert and Morinville.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
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| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
TV | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Morinville, Alberta
Latest outage, problems and issue reports in Morinville and nearby locations:
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
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Katy Mackay
(@KatyMackay) reported
from
Edmonton, Alberta
hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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Julia
(@julial04) reported
from
Edmonton, Alberta
I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈
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jewelsb
(@getbent1976) reported
from
Edmonton, Alberta
@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.
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Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?
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Can someone help me open this jar?
(@irobox_Cap) reported
from
Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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I_am_no_one
(@Deaner_232) reported
from
Edmonton, Alberta
@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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Cory
(@CoryCVC) reported
from
Edmonton, Alberta
Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
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Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
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mariam
(@mariamdena) reported
from
Edmonton, Alberta
anyone else’s telus phone and Internet not working?
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Art New
(@ArtieCubed) reported
from
Edmonton, Alberta
@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.
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Renato Gandia 🇵🇭🇨🇦🏳️🌈
(@RenatoGandia) reported
from
Edmonton, Alberta
Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?
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Ben Morley
(@Ben_Morley92) reported
from
Edmonton, Alberta
@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
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Just Cam.
(@DatBawse) reported
from
Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Evie
(@EvieNightstar) reported
from
Edmonton, Alberta
@TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.
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Lolo Avalon
(@lolo_avalon) reported
from
Edmonton, Alberta
@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nana
(@ljvingsolo) reported
@TELUS just wanted to let y’all know your service ain’t it... ABSOLUTELY NEED TO GO BACK TO SHAW
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Brian Carriere
(@Brian_BCX) reported
@Shawhelp So 90 down and 30 up is bad. Got it. My friend has Telus’ cheapest plan and gets 90/90.
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Canoeheads™️
(@canoeheads) reported
I’m sorry if you’re trying to call the Canoeheads home office, stupid @telus landline is down again
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fun and games
(@mjisrunning) reported
@PenelopePsauce @TELUS I had cable when I had roommates. When I moved into a place solo it was just too much to afford. The choice was internet or nothing... so stuck with internet. I rarely watch anything "live" anyway. Have never looked back. It's been 8 years.
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Raj Singh
(@RajuSinngh) reported
Anyone who uses @TELUS internet how is the the speed and service? I've been dealing with @Shawhelp for the past four days with internet and have spent hours on the phone on hold when I was #1 on the queue. Maybe it's time for a.change.
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Thomas Bennett
(@notslimreaper00) reported
@Heims @TELUSsupport As an unofficial rep for telus, i apologize for the issues but remind me you that when you were a kid there was no tv, only dinosaurs and sticks to play with outside. I kindly remind you, **** you Hamilton. I would also like to remind anyone tasked with guarding you to GO UNDER!
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Curtis Herle
(@CurtisHerle) reported
So disappointed with @oneplus and their service. Originally, they told me that my phone would work with @TELUS 5G but now they tell me a different story. Now stuck with a 5G phone that can do only 4G. No attempt to make it right. Instead of #NeverSettle I have to #Settle.
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thomasrandalbell@gmail.com
(@thomasrandalbe1) reported
@LoveElizabest @iristel Same here. Threatening arrest if I don't press 1 to speak with an agent. I managed to stop the calls using Call Control with Telus. It's a fee service and a caller has to press a randomly generated number from 1 to 9 to complete their call. No more robo calls! :)
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David Schreck
(@StrategicThghts) reported
@TELUS said I must switch to fibre optic as they won’t support if problems with copper wires. Today their AI call asked if I’d like to do the install myself with virtual support. Imagine they’d have me climb pole and string cable. #bcpoli @ShawInfo
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Bob Lawblaw
(@sookemonitor) reported
@TELUS OK so I can save $1530 on a phone?? How much is this phone worth? I've never spent more than $300 for a phone.