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Telus outages and service status in Morinville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Morinville, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Morinville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Morinville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Morinville, Alberta

The most recent Telus outage reports came from the following cities: Sturgeon, St. Albert, and Morinville.

CityProblem TypeReport Time
Sturgeon Internet 14 days ago
St. Albert Phone 20 days ago
St. Albert Phone 20 days ago
Morinville Phone 2 months ago
St. Albert TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Morinville, Alberta

Latest outage, problems and issue reports in Morinville and nearby locations:

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • rmthespian
    rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • Mimz_Slacker
    Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta

    @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

  • Boeserdays
    Christine (@Boeserdays) reported from Sturgeon County, Alberta

    @MaysyMan @TELUS @Bell Telus has been great for us. Any issue we've had we have an assigned person who we deal with all the way through not getting passed person to person if we happen to have to call back

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

  • YouGoGrl
    LINDER🇨🇦 (@YouGoGrl) reported from Sturgeon County, Alberta

    @CityofStAlbert @TELUS @yegmetro Sturgeon County could use some help!

  • whatzupshauna
    Shauna☘ (@whatzupshauna) reported from Sturgeon County, Alberta

    @TELUSsupport Email is not working on any devices, including phone, desktop and Telus webmail since 8am this morning... Bill adjustments are coming for all customers I hope since this is more than just a quick outage!

  • Boeserdays
    Christine (@Boeserdays) reported from Sturgeon County, Alberta

    Telus better get their shit together this service interruption is going to have all the conspiracy theorists going crazy.

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canadian_crimes
    Canadian Crimes (@canadian_crimes) reported

    @FidoSolutions The phone should work I’ve lost data in half the places it used to be decent in. There is zero customer support. Fido is a joke I’m moving to telus

  • BcMeggster
    Meggster 🇨🇦 (@BcMeggster) reported

    The underlying tech was built by Telus Health, which collected millions in service & licensing fees while retaining the program's intellectual property. Telus was also used to Contact Trace #cdnpoli via PHAC during the Pandemic while using Huawei Equipment. #vanpoli #bcpoli

  • RachelMiller84
    Rachel Miller (@RachelMiller84) reported

    @status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet

  • Lianne_R
    Lianne Raymond (@Lianne_R) reported

    @TSN_Sports Hoping to watch the Miami tennis women's semi-final starting at 5:30 PDT - but my guide on Telus Optik for TSN2 shows a blackout until 6:30 PDT.

  • HeyItsCherrry
    HeyItsCherry (@HeyItsCherrry) reported

    @TELUSsupport Seriously I have to know.. @olivier_bibeau how much are they paying you? I've listened to "Better Together" easily 50 times now... You better be rich and never have to pay for your own phone, internet, or cable. Does your dad own Telus? I need answers...

  • DanielZahoor
    Daniel Zahoor (@DanielZahoor) reported

    100GB of Crunchyroll data leaked because a third-party Telus employee ran malware on their system. 6.8M users exposed via a Zendesk pivot. This is why internal firewalls fail when the supply chain is weak. Patching an OS is easy. Patching your vendors is the real challenge.

  • etown50
    Etown50 (@etown50) reported

    @TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email

  • TigerKenny2
    Granny Agnus Smith (@TigerKenny2) reported

    @TELUS why are your phones not working

  • OLDDAD2024
    Old Dad (@OLDDAD2024) reported

    So i paid my telus bill just now by phone. When the computer asked “Is there anything else I can do for you today?” I said you could rub my feet. “I understand you want to look into upgrading your service plan.” WTAF? If you don’t understand my answer, say so. Don’t freak me out.

  • 7ydro
    187 (@7ydro) reported

    bro i called telus twice for a specific 100gb plan these mfs gave me 175gb then now 250gb man what ******** is going on