Telus Outage Report in Nanaimo, British Columbia
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The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TELUS Support
(@TELUSsupport) reported
@whiteram06 Hi Neil! Telus Wi-Fi routers do not support Wi-Fi 6 (not at this time). But we may consider equipping our WiFi devices with this technology in the future. Thank you!
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xomelodiec
(@xomelodiec) reported
@koodo Yes. None of us with Koodo or Telus in our home are able to access service as of yesterday. We can somewhat get one bar. Im having to use a bell hotspot hub to be able to tweet this. I can’t make any phone calls. Texts take anywhere from 30Min to 1hr to send. We work from home.
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Jerry Lo
(@jprime_RS) reported
Ron Francis mic is what it sounds like when you call TELUS Support
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Kevin Porter
(@kevdevlyn) reported
@TELUS But at Kincardine and Inverhuron the service is such crap 💩 what would be the point of unlimited data?
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Kai Talks Hockey
(@Kaitalkshockey) reported
@chan_bing I would do what you can to rectify the situation with Telus. Call and threaten to leave - tell them you’re leaving because of mistreatment/frustration. But aim to get a good deal/promo. Shaw is worse than Telus. Slower internet, just as many problems.
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Arosha liny
(@shalini_aro) reported
@TELUSsupport My WiFi is having connectivity issues! This is a repeating issue!we call Telus they say it’s fixed it’s fine for a month and back to spotty WiFi
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Julie
(@thisisjools) reported
@TELUS hi can you help my sister she has received a bill for an account that’s closed!! This is very distressing as it’s over $2000
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Ivan
(@IvantheMedium) reported
@calgaryherald @TELUS You closing your retail stores down? Not sure how those people work from home? Maybe use “if you work role is in an office” you can work from home.
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Jem&TheHolograms
(@JTheholograms) reported
@ChrisDca Except my basement in North Kildonan. @TELUS has service there though!
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🦅 🇳🇬🍁🍦
(@gemini_ugo) reported
I can tell you for a fact that @virginplus has the most ill-mannered employees at their Loyalty dept in the world today. Very insensitive and impatient. Patronize them at your peril. @telus is far better than they are. They never hang the phone up on you.