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Telus outages and service status in Nanaimo, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Nanaimo, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

CityProblem TypeReport Time
Nanaimo Internet 1 month ago
Nanaimo E-mail 1 month ago
Nanaimo Phone 1 month ago
Nanaimo Total Blackout 1 month ago
Nanaimo Wi-fi 2 months ago
Nanaimo Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.

  • Shadowydreamer
    🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • LarenzoJensen
    Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • NuckMyLife
    Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • VE7PMD
    Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • BigDaddyPinnapl
    ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • shepherd_360
    Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 25OPhoto
    250Photo (@25OPhoto) reported

    @AmazingZoltan Honestly they are all trash. I went from Rogers to Telus and both are equally bad. Is there any phone company that isn’t complete dog water in Canada

  • Sharisraven
    Raven (@Sharisraven) reported

    @cbc @aptn Telus hack has destroyed my life work and @telus is negligent in response. Help please

  • VanceYung_73
    Vance Yung (@VanceYung_73) reported

    @AmazingZoltan There is a common theme with piss-poor customer service and tech companies over the last decade. Bell, Telus, Rogers, Adobe. Also a common theme regarding the CSR on the other side of the phone call.

  • mx_lens
    Everything AI | Crypto | FInanace | Current Events (@mx_lens) reported

    Finance: TELUS pays 4.6 cents per share this year. That is a massive return for a 2.5% dividend yield. The yield is actually terrible compared to tech stocks. You need to be careful if you are looking for pure yield income right now. This stock is not for high income seeker...

  • QuarkSoupie
    Adam Robinson (@QuarkSoupie) reported

    @TELUS I doubt you will help even though ive been with koodo for over a decade. Being on disability means i need to be frugal. Not refunding me and claiming you did is a bit frightening that you can be so wrong

  • rubbertrout_
    rubbertrout (@rubbertrout_) reported

    The sound is all ****** up on the @TELUS TV app and @Sportsnet plus doesn’t want to work either. For what I pay for this **** I’m very unimpressed

  • flyin_oryan
    Westview Legend 🇨🇦 (@flyin_oryan) reported

    @JackieBee_16 @Sportsnet I have found this happens to me every Oilers game.....I get texts from others about a minute before something happens. I never should have gone with @telus I will be switching as soon as I can.

  • bigjohnson9111
    Big Johnson (@bigjohnson9111) reported

    @vesperdigital Vesper, actual question here, if this prescribing App or program failed how is it that telus has a full prescription renewal service attached to my pharmacy, is it related and if so who paid for it?

  • SamfromCanada8
    Samantha 888 Alberta, Canada (@SamfromCanada8) reported

    @ryangerritsen Telus is awful

  • robnicholsontor
    Rob (@robnicholsontor) reported

    @cyncyty66 @AndrewScheer It was a secure highway to transmit data. I think the real investigation should have been on the execution failure. The committee wanted to dive into the agreements of Telus, their subcontractors, etc. Telus had no control over a poor acceptance rate