Telus

Telus Outage Report in Nanaimo, British Columbia

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The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 02/08/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @2010_twinpapaed Hi Andrew- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @SedMichael Hi Michael - We experienced a service outage affecting wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @libliu Hi Liberty- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @thisisgillie Hi Gillie- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • BourkeShawna Shawna Bourke (@BourkeShawna) reported

    @MonikaSocialYeg I’ve had non-stop problems lately with my telus internet. 😕

  • Jcds_92 Justin Smith (@Jcds_92) reported

    @MapleAnglican @TELUS Am sure they are. Just lazy *** company. They did this to me that other day to shut down my internet down until I got hold of a etm. They can't even answer phones I'm on the the phone with them the last 43 minutes.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSBusiness @TELUSsupport ...TELUS PUTS 8N FIBER LINE AND SERVES IS CRAP . COOPER LINE WORK TELUS FIBER IS WAST ON TIME ..IF YOU ARE IN LINE FOR THEM SAY KNOW . THEY CANT FORCE YOU TO USE THEM ...

  • chadbuck just another Chad (@chadbuck) reported

    Hey @TELUS @TELUSsupport when are you anticipating internet service being restored? Its really hard to work without it.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSBusiness @TELUSsupport Once again TELUS IS DOWN .. No one is on phones no record expiration..

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    @spencergoldade @TELUS Your internet being out right now is because they're having DNS issues. Log into your router, go to the Wan tab. Turn off automatic WAN and enter Google's DNS settings 8.8.8.8 and 4.4.4.4 You'll be back up right away.