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Telus

Telus outages and service status in Nanaimo, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Nanaimo, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

CityProblem TypeReport Time
Nanaimo Internet 1 month ago
Nanaimo Wi-fi 1 month ago
Nanaimo Internet 3 months ago
Nanaimo E-mail 3 months ago
Nanaimo Phone 3 months ago
Nanaimo Total Blackout 3 months ago

Community Discussion

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Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure donโ€™t. And their online help is down. ๐Ÿ™„

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. ๐Ÿ™„

  • shepherd_360
    Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Shadowydreamer
    ๐Ÿณ๏ธโ€๐ŸŒˆโ™ฟ Lorna Appleby ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡จ๐Ÿ‡ฆ (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @happyhamers @TELUS I know! Iโ€™ve had them to my place twice this year. The techs are great but the service is abysmal.

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. Iโ€™ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • VE7PMD
    Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today canโ€™t send messages or anything that requires data. Canโ€™t even call my voicemail. #nanaimo

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. Weโ€™re doing half the service call for them, while paying for the service. ๐Ÿ™„

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and Iโ€™ve been waiting for chat agent for 43 minutes now. I guess itโ€™s time to make a switch.

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure donโ€™t. And their only me help is down. ๐Ÿ™„

  • BigDaddyPinnapl
    โœจ๐ŸŒ™ โœจ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • NuckMyLife
    Jonรถ (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telusโ€™ customer service sucks. Even the guy who came and installed it was a ****. But Iโ€™m saving $80+ a month so thatโ€™s all I cared about haha

  • LarenzoJensen
    Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and itโ€™s still down. My wife works from home and our twins canโ€™t watch TV..

  • CailinasEirinn
    MaggieMay ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@CailinasEirinn) reported from Nanaimo, British Columbia

    @MgtmMoisan @marcedge1 @TELUS Iโ€™ve lived here for 18 months and itโ€™s been nothing but problems. Internet and TV.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xdamani
    D A M A N I๐ŸคŽ๐Ÿฆ… (@0xdamani) reported

    You know im still perplexed, puzzled and tend to wonder how people survive in economy and state of Nigeria with N150k as salary.. worst as even a family man/woman. Some even dey earn 40k/month o๐Ÿ’” Meanwhile, UK telus is up too.. send DMs I'm activeee!!๐Ÿ”ฅ๐Ÿ”ฅ

  • JesseGraham_
    ^-^ (@JesseGraham_) reported

    @JonFraserTF @TELUS Thatโ€™s really too bad. Iโ€™ve just recently had a fantastic experience with @TELUS support. Above and beyond. Maybe you just had someone on their bad day!

  • jabo_vancouver
    JABO Vancouver (@jabo_vancouver) reported

    @SluaghainO @TELUS I am at a BnB in Osoyoos. At home I would not have these problems.

  • BCFriendlyTodd
    ๐น๐‘Ÿ๐‘–๐‘’๐‘›๐‘‘๐‘™๐‘ฆ ๐ต๐‘Ÿ๐‘–๐‘ก๐‘–๐‘ โ„Ž ๐ถ๐‘œ๐‘™๐‘ข๐‘š๐‘๐‘–๐‘Ž๐‘› (@BCFriendlyTodd) reported

    @jodyvance @TELUS It's trouble when it's trouble. Customer service requires weeks now somehow.

  • PsudoMike
    PsudoMike ๐Ÿ‡จ๐Ÿ‡ฆ (@PsudoMike) reported

    @KerrGordon Not typically โ€” SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.

  • garymasonglobe
    Gary Mason ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฆ (@garymasonglobe) reported

    Hi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.

  • stewy75
    Stewy 75 (@stewy75) reported

    .@TELUSBusiness promised TMC customers a โ€œseamlessโ€ transition. That hasnโ€™t been our experience. Today our business alarm stopped working. After hours on the phone, multiple transfers, and repeating our story over and over, we were told our account had been closed for โ€œmissed payment.โ€ We have 15 TELUS Business Mobility lines, multiple TELUS security accounts, every account is on pre-authorized payments, and weโ€™ve never missed a payment. Our other security accounts are still there. Our be business account has simply disappeared. A business shouldnโ€™t be left without alarm monitoring because of what appears to be an account migration error. Someone at TELUS needs to take ownership and make this right.

  • xrtsdhndvbh1
    Phil Roberts (@xrtsdhndvbh1) reported

    Lost my @tsn fee. WTF @Telus

  • chaykaverse
    Chaykaverse (@chaykaverse) reported

    @jodyvance @TELUS It's about time. @TELUS is the worst company in Canada.

  • CanadaGoose911
    Canada Goose ๐Ÿ‡จ๐Ÿ‡ฆ (@CanadaGoose911) reported

    Telus is the worst