Telus

Telus Outage Report in Nanaimo, British Columbia

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The latest reports from users having issues in Nanaimo come from postal codes V9R and V9T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 02/21/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RashidJamaal jamaal rashid (@RashidJamaal) reported

    @TELUS is Telus having issues with their network today?

  • ShaneDoolittle Dr.DooALittle (@ShaneDoolittle) reported

    @kirst_alyssa @vinnybigmac @TELUS I had shaw for a while. OK service as long as you stay in the cities. Dropped a few calls but nothing ridiculous. Can't beat the price

  • BurnabyExposed Burnaby Exposed (@BurnabyExposed) reported

    But that's fine. Since @TELUS/@TELUSSupport don't want to cooperate and simply MOVE their vehicle forward SO I CAN GET OUT AND TO MY APPOINTMENT, I will call @ICBC to file a complaint on their driver, as well as call a TOWING COMPANY to have their driver's truck towed away.

  • PaRhAmTvL PaRhAm (@PaRhAmTvL) reported

    @FidoSolutions Wow unbelievable! After a whole day without network/service and trying to talk to fido customer service about when credits get into your account, they ghost you like you are nobody! That's how you lose customers... Hello @TELUS

  • rebo0ot Re Boot (@rebo0ot) reported

    @kirst_alyssa @TELUS @JustinTrudeau promised to lower cellphone bills back in 2019 - I’m still waiting. Never happened, not going to happen.

  • richardwfrank8 richard (@richardwfrank8) reported

    @TELUSsupport very frustrating dealing with Telus ! Always over an hour wait and the call back never calls you back! How is this possible for a phone company to not answer the phone….

  • omegamoose Tony (@omegamoose) reported

    @TELUSsupport I’m not the one cancelling my service with Telus…

  • mtoggel Matt (@mtoggel) reported

    @kirst_alyssa @TELUS Surprised you had this issue, I had it the exact opposite with Shaw not giving me anytging and got a great deal from Telus. End if the day there is no loyalty take the best deal.

  • Michell19798718 Michelle Green (@Michell19798718) reported

    @Rogers wow Rogers way to lie.. I’ve been a loyal customer for years…months ago @TELUS offered me to come back but I stayed with you after a perk of $10/month data for Apple Watch for 24 months but I was billed for it then told it was an error from employee so I must pay goodbye

  • GhosteDrop Ghoste Drop (@GhosteDrop) reported

    @TELUS 🤬 because @TELUS @TELUSsupport is the worst service provider possible. Been without internet for almost a week and not a sign of the tech that was promised to us multiple different days. Unfuckingbelieveable.