1. Home
  2. Companies
  3. Telus
  4. Nanaimo, British Columbia
Telus

Telus Outage Report in Nanaimo, British Columbia

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

CityProblem TypeReport Time
Nanaimo Internet 2 days ago
Nanaimo E-mail 5 days ago
Nanaimo Phone 8 days ago
Nanaimo Total Blackout 9 days ago
Nanaimo Wi-fi 1 month ago
Nanaimo Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • BigDaddyPinnapl
    ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • Shadowydreamer
    🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • NuckMyLife
    Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • forktheucp
    Erin No’Toole (@forktheucp) reported

    @Shoeprincss7 @TELUS Thank you! I’m super unimpressed with the service so far with telus. A solution would have been nice. Now we have to live between two homes for the time being. 🥺

  • Matt2424242
    Matt (@Matt2424242) reported

    @TELUS @TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now. Ready to cancel all my telus services

  • Jenniferlh1987
    Jennifer.l.Hatcher (@Jenniferlh1987) reported from Regina, Saskatchewan

    2021 17 November - November 26 2021 got out of the hospital. I can get rid of my service animal cat and shut down my network access company and my telus company that i payed alot of money. Im ******* 😡

  • BruceDawson0xB
    Bruce Dawson (@BruceDawson0xB) reported

    @cdglove98 @TELUSsupport It looks like it started happening earlier this year, when they switched their email back-end to gmail. That said, I'm not a Telus customer, but I did spend an hour helping a friend view the doc that I shared with them

  • alixiswright37
    A ghoooost (@alixiswright37) reported

    A Telus guy came to my mom's door trying to upsell me on **** and didn't get conned into anything I AM STRONG LIKE OX

  • forktheucp
    Erin No’Toole (@forktheucp) reported

    @Shoeprincss7 @TELUS Ooh good idea! We signed up with ADT a few months back and the service was absolute trash that we cancelled and they tried to bill us and penalize us for cancelling. We cited the Alberta Consumer Protection bill (15 days within sign up) and they left us alone after that.

  • spinda69
    Zach (@spinda69) reported

    @ItsJimb0 no literally man, was with Shaw my whole life til I moved out, over 4.5 months with Telus and have had 0 issues so far, IMO worth it especially if it’ll help with motivation for streaming and whatnot (:

  • Matt2424242
    Matt (@Matt2424242) reported

    @TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now.

  • ryawesome
    Cyan (@ryawesome) reported

    but back to how much @TELUS sucks ***** i do get the wifi app though, which is guess is now the intended means by which you manage your router, but it's only available as an app, for phones

  • sawspen
    R Scott (@sawspen) reported

    Helpless person that answered my call couldn’t figure out how to pull up my account . Only entered it twice and gave him my # twice then he dumps me back in hold saying “bare with him” crappiest service yet. I’ve wasted so much time with Telus