Telus

Telus Outage Report in Nanaimo, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 02/06/2026 20:10

February 06: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • complianthawk justin (@complianthawk) reported

    @TELUS Now the bullshit starts again getting hang up on because this incompetent company can't do their simple job

  • TheMommyJingles Mommy Jingles (@TheMommyJingles) reported

    @TELUS 4 transfers, 40 min later I hung up. One call back...overall worst experience ever. Time to reconsider our small business provider.

  • RexxNHL Rexx (@RexxNHL) reported

    @DrDraix29 @EASPORTSNHL You should, I don’t work for them but I’ve had both business and personal account with both - Telus is so much better, doesn’t have capped uploads, offers real fiber (up/down) and their customer service is 🥰

  • girlieishtomboy Girlie-ish Tomboy (@girlieishtomboy) reported

    Is @TELUS network down for internet and landline phones? @TELUSsupport #yyc

  • AB_MD_WarRoom ᴀʟʙᴇʀᴛᴀ ᴍᴅ ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported

    @UbakaOgbogu You need a whole panel for that ****. Check if there's any execs at Telus who have space in their panel schedule.

  • GenJRoc Justin Ralph (@GenJRoc) reported

    I’ve had my Shaw @Shawhelp account since 1999. This is the first time I’ve been called rude as they are doubling my monthly fee for less service after 21 years do I switch to @TELUS ?

  • sailor20022 sailor (@sailor20022) reported

    @TELUS Very poor customer service, don’t buy anything from them

  • PalmquistDebra Debra Palmquist (@PalmquistDebra) reported

    @TELUSNews @juggysihota @TELUS This is freaking too funny, your equipment is crap that cannot hold a signal, your service guys try to understand but their readings are coming in fine, I think I will start a group on Telus crappy hubs.

  • BruceIrwin79 Bruce (@BruceIrwin79) reported

    @TELUS No kidding! Telus internet and cell phone service is horrible and I’m in the big city!

  • TR1CHcreates TR1CH --- BLACK LIVES MATTER ✊✊🏻✊🏼✊🏽✊🏾 (@TR1CHcreates) reported

    @mourning_star85 @CTVMontreal My Pixel 3xl had great reception with Telus and Rogers...I switched to Vidéotron this past September and suddenly I get 3/5 bars when I'm outside my house in a suburb of Montreal? I get "emergency calls only" when I'm in the basement? They're delusional to think this isn't them.