Telus

Telus Outage Report in Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Nanaimo come from postal codes V9R, V9V, V9T and V9S.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 03/25/2025 14:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo TV
CanadaNanaimo Internet
CanadaNanaimo Wi-fi
CanadaNanaimo TV
CanadaNanaimo TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JabberwockyP Jabberwocky (@JabberwockyP) reported

    @SassBot69 @RomeTimed @theJagmeetSingh Yeah. However, it wasn't just SaskTel and MTS that offered those prices. Rogers, Bell, and Telus matched. So that leaves 2 possibilities. Either they lost money on providing service there for that price (gouging the rest of us to make up for it) or it was still profitable.

  • mobile23 JW (@mobile23) reported

    @TELUSsupport Thanks but no thanks. I had enough bad attitude and experiences from your staffs. I will just drop both my home and business Telus accounts later in the year

  • MandroStar cmptrrmike (@MandroStar) reported

    @Bell Bell was the worst cell phone company I’ve used in my life. Switched to Telus and they’ve been great

  • ThisGuyHarvey Chris Harvey (@ThisGuyHarvey) reported

    I don't usually take to social media to voice my displeasure, but my word @TELUS, you have some of the worst, piss poor customer service I have ever experienced. #CustomerServiceFail

  • Midusza_ Midusza (@Midusza_) reported

    @TELUS ’m then informed there’s essentially nothing they can do as I’m outside my 30 days of cancellation. Meaning I either have to pay for two lines or cancel my old phone number. What an absolute joke.

  • DJMilkman DJ Milkman (@DJMilkman) reported

    @TELUSsupport what is TELUS current customer support phone number for home accounts and how do I reach a department which would handle legal issues surrounding a home services account?

  • pammyJ79 PJ (@pammyJ79) reported

    @eissyrc My home internet is thru Telus as well, had no issues with it though.

  • Lexi_InTheCave Lexi 🔥 (@Lexi_InTheCave) reported

    Cable had its problems but allowing Telus to stream television on the shittiest internet connection known to man was a collosal mistake.

  • MyTruthMyBody warehousewilly51 #FUT #BanishTheFourHorsemen (@MyTruthMyBody) reported

    @TELUS Canada is responsible for 1.6% of 0.04%. Let that fact sink in....get the picture. We in Canada as in most of the World are @ 0 Co@ Emissions and have been. THERE IS NO Co2 Climate Crisis. You claim to be up to date, look into Geoengineering. Your asleep or part of the problem.

  • attard1978 Eric Attard (@attard1978) reported

    @FidoSolutions will subscribers in the west end of Montreal be compensated For several days of cellular outage, while Bell and Telus mobiles phones were functioning as normal ? #icestorm2023