Telus Outage Report in Nanaimo, British Columbia
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The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Nguyen
(@lindagianguyen) reported
Ugh wi-fi and network connection from Shaw is down due to power outages... Hardly surprised. I guess it's not too late to switch to Telus soon? Thank God I have a lot of data for my phone's plan.
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Kurtis Mucha
(@KurtisMuchaGC) reported
@Shawhelp @jsjones8 Maybe come up with a better more reliable product so you don’t have to send these lame DM requests that never solve anything. I left you guys for Telus who is arguable worse depending on the day. #INeed2DeleteMySocialMedia
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ⓑⓡⓐⓓⓓⓨ ⓑⓞⓨ▪︎😷
(@chickachickaHI) reported
@TELUS whats going on with your network connectivity in Edmonton?
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Danielle French
(@daniellaviolet) reported
@rockdaboatNL Yup it’s pretty bad. I miss Telus!
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💜 Manders 💜
(@manders_yeg) reported
@MakingLaurie We use Shaw (we tried Telus a few years ago and it was beyond awful). My tech husband always recommends paying for your own router if you rely on wifi. We also have a mesh booster because our router is in the basement.
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Sean Walisser
(@SWalisser) reported
1) Hey @TELUS @TELUSsupport it’s aggravating that I’m on phone for 6+ hours to tell you that you’ve been overcharging me for the past three months and then challenging me the whole time when I ask to be credited the overcharge. Worst customer service I’ve ever come across.
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Ken Leech
(@KenLinVanC) reported
Is the Telus network down? No cell service in Surrey, B.C.
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Rich Magoo
(@MagooRich) reported
@srhchn @TELUS @TELUSsupport Easy. Just cancel, then you would have saved yourself hours of calling. Not to mention the insanely long tweet. Why continue to be with a company that is so bad. Maybe its not and you're looking for freebies, trying to make the story worse then it is.
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Mrs.Sasspantalónes
(@SassyPantsLady) reported
@pewpewpew @TELUSsupport @Bell_Support I had been with Telus since they were Clearnet (I am aging myself) & after HORRID customer service policies I left. I had been a customer for almost 20 yrs...they gave ZERO fs, actually told me to look for another provider if I wasn't "happy"!
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Quinn
(@pewpewpew) reported
Why is @TELUSsupport charging over $80 in tax to order a phone online when I can order the EXACT SAME PHONE with more colour options from @Bell_Support and not be charged any tax? And I’m already a Telus customer! 😡