Telus

Telus Outage Report in Nanaimo, British Columbia

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The latest reports from users having issues in Nanaimo come from postal codes V9R and V9T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 03/30/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Total Blackout
CanadaNanaimo Wi-fi
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone

Community Discussion

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Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @telus @news1130 Telus worst customer service ever...they do not care about small business

  • marionetta marionetta (@marionetta) reported

    @AlbertaOtoole @erinotoole @JustinTrudeau It was a stupid question. Verizon used to own Telus shares; sold them years ago. And before that, GTE ( a precursor of Verizon) owned the majority of shares in BC Tel.

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 😷💉💉 (@kelownagurl) reported

    @jennifer_runs The only downside is that I’m still on the Telus network so my cell coverage in my neighbourhood sucks. One bar. I have to rely on having wifi calling turned on all the time.

  • lovy_preet Lovepreet Kaur (@lovy_preet) reported

    @TELUS Telus service been out since morning. I can’t work. My both house service is out. Telus representative Reo said technician will come on Saturday. How am I supposed to work? Who will pay me for my missing hours? Our basement and 2nd housecan’t work as they are working from home.

  • lovy_preet Lovepreet Kaur (@lovy_preet) reported

    @TELUSsupport Telus service been out since morning. I can’t work. My both house service is out. Telus representative Reo said technician will come on Saturday. How am I supposed to work? Who will pay me for my missing hours? Our basement and 2nd housecan’t work as they are working from home.

  • piyak10 Prianka (@piyak10) reported

    @TELUSsupport i m currently on telus call back and i m on hold to speak with manager for 30 mins . More than 45 min. Terrible experience

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @TELUS I have never been treated so horrible in my life...the worst customer service for small business I have ever received

  • MountPleasantBC Mount Pleasant BIA (@MountPleasantBC) reported

    hey @telus what is with the 24 to 48 hour callback when there is a billing problem on your end? you have been billing us for 2 accounts and a number that does not exist...because this is unacceptable. you are a communications company...and yet have a hard time communicating..

  • shalini_aro Arosha liny (@shalini_aro) reported

    @TELUSsupport we have been having spotty internet issues for weeks now! Your technician replaced the modem.we have tried to get it sorted, called multiple times yet it’s the same issue and apparently you don’t want to seem to fix it!I can’t even log in to Telus site to find ac no

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @telus is customer service getting worse? Why don't companies know how to deal with people? I have never in my live experienced such poor customer service @telus