Telus

Telus Outage Report in Nanaimo, British Columbia

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The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 02/26/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PuxDad Curtis 🇨🇦 (@PuxDad) reported

    @yegsheens Shaw internet and Telus internet vary greatly depending on where you are in the city. We have shaw internet and the $0 mobile plan. Massive savings with no issues at all. Rural areas do not have good coverage but we don’t travel much. How about $0 for 4 phones.

  • the_huwmiller Huw Miller (@the_huwmiller) reported

    the house has had no wifi for the last 3 days, but Telus came and fixed the problem and i now have wifi again!!!

  • slav_zeko Zeko Slav (@slav_zeko) reported

    @samifouad @JonnKmech Anyone know if Telus is investing in ambulances, cause for well over a year they've been texting me to use the teledoc service they invested in (uhhm, no thanks your standard telecom services are ****** and monopolistic)

  • its_just_dave Dave Is Fine (@its_just_dave) reported

    Hey, @TELUS your customer support is becoming weak like @Bell. I'd love to pay my security portion of the billing but to do so you'd have me/customers dismantle the actual panel to find the IMEI code on the back. You need to seriously think about that for even a second.

  • YEAllan13 Y. E. Allan (@YEAllan13) reported

    Hello @TELUS and @TELUSsupport I don’t want credit, I want a refund to my credit card for the over $500 you charged me for a service I don’t even have. This is absolutely outrageous and completely unacceptable.

  • antoniomourant ANTONIO DE OLIVEIRA (@antoniomourant) reported

    Hey @TELUSsupport, Myhome internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus marvelous fiber optic I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?

  • antoniomourant ANTONIO DE OLIVEIRA (@antoniomourant) reported

    Hey @TELUSsupport, my home internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus “great” fiber optic service, I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?

  • phluphph Ralph Young (@phluphph) reported

    @yegsheens Check service availability. Daughter in Far East Sherwood park can only get max 25Mbps with Telus. Poor cell reception too. Riverdale I can get only 25Mbps with Telus. I get Shaw gig speed here. Added benefit, one phone is on Shaw Mobile for $0/mth +10/gig data.

  • TheV_eh The V-eh🇨🇦 (@TheV_eh) reported

    And shocking no one, the technician marked the job as complete. Thankfully this has been the first bad experience I've had with @TELUS, but boy was it a doozy. Go big or go home I guess eh?

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported

    @JasonPYYC Rewarding bad behaviour is JKs thing.. Toor found guilty of 26 counts of election fraud, Telus found guilty of multiple privacy breaches.. Fir and Issik getting Associate Minister appointments.. AIMCo getting control of additional pension funds.. Semmens getting a plush AHS job