Telus

Telus Outage Report in Nanaimo, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Nanaimo come from postal codes V9R, V9T and V9S.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 10/14/2025 19:50

October 14: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Internet
CanadaNanaimo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinger9999 Brett Kingshott (@Kinger9999) reported

    @TELUS clean up the mess you left in Cranston. Mud, holes not filled in. You gave us no choice and left a mess. You should be ashamed the way you treat people.

  • aspnetdev Mike Sigsworth 🇨🇦 (@aspnetdev) reported

    @TELUS @TELUSsupport @ADT The MyADT self-serve portal is so embarrassingly bad. This site is a disservice to your customers. Not to mention it is EXTREMELY insecure. How awful for a Security company to have this **** show masquerading as Customer Service. #fixit

  • klr_ugly mako madman (@klr_ugly) reported

    Telus Hour and half walk and wait to get vaccine and no where near the end ******* ****, garbage, stupid

  • skydrivr nick (@skydrivr) reported

    why is Telus wifi ****

  • Wearyourdamnma2 Wear your damn mask (@Wearyourdamnma2) reported

    @TELUS One of your store managers is promoting an anti-mask rally and posting on social media to encourge people to NOT wear masks. Bad look for the company.

  • cheryl_rhodes Cheryl Rhodes (@cheryl_rhodes) reported

    **** Telus! @TELUS just had me transfer my email to ******* Google which I have no need for getting my email online and now I can't email on MS Outlook on my computer. **** Telus! **** YOU!

  • morgankingofwar morgankingwarlord (@morgankingofwar) reported

    @TELUS why is my data so slow it is causing my live stream to watch to buffer and this is the fourth day it has happened

  • RealMed3 RealMed3 MD👨‍⚕️🇨🇦💅🏽 (@RealMed3) reported

    @ErithacusRubec @Shawhelp Great, so you’re saying Telus is just as bad as Shaw. Tbh I’d switch to Telus if it were an option in my area, but alas I am stuck with unreasonable @ShawInfo

  • ShaneLSimpson Shane Simpson (@ShaneLSimpson) reported

    @BCReality @bobmackin @adriandix You have criticisms about availability and timeliness of information that is fair comment. When you get unequivocal, direct answers such as on this Telus issue accept them. If they are untrue we will know soon.

  • cdnbeer Cody Lobreau (@cdnbeer) reported

    @Drofmab 3 days after porting: receive a phone call about how they want you back. But they didn't give a damn in the entire other time? If @Telus comes out with better promo plans soon, I'll switch. Or if MVNOs were allowed...