Telus Outage Report in Nanaimo, British Columbia
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The latest reports from users having issues in Nanaimo come from postal codes V9R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Wi-fi | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Phone | |
| Nanaimo |
Internet | |
| Nanaimo |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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First Class Smarty Pants
(@ElizabethHCons1) reported
@AmitAryaMD I have a Landline. Telus and Bell were working. My Fido cell was down. I keep cash at home. As horrible as it is to have an outage, a bad windstorm, tornado, or other terrible things can shut out power too. We rely too much on technology.
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Natasha Bates 🌻
(@natasha367b) reported
@LexyCameron @IshatReza 911 was NOT down, but those with a Rogers phone couldn’t access 911. If they could get access to a Bell or Telus phone then no problem. Anyone with a potentially violent partner or a serious medical condition needs to be able to call in an emergency. 🆘🚓🚨🚑
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hali
(@hali4045) reported
@afrodykee i use telus for my phone and actually have had issues with my plan this week despite having $60 in my account for a $15 plan. been seeing a lot of koodo praise after yesterday's outage, might make the switch sometime
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Cayla Banton
(@caylabanton) reported
@shoppingblonde @TELUS @Rogers Yes, I am aware. The point is, it’s nowhere near the compensation that every Rogers customer deserves. My father’s company was financially impacted yesterday because of this outage. As were thousands of other Canadians.
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5minutesformom
(@5minutesformom) reported
@richardzussman Fortunately my kids’ phones are on their Dad’s Telus account, so I’ve been able to borrow their phones to make any important calls since Rogers went down yesterday morning. Even now my Rogers phone is still not working. #rogersoutage
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John Bailey
(@Jabbers454749) reported
@gmbutts @MarkDWiseman Not only that Shaw has a similar share structure. Telus has, even after all these years hopeless customer service. It is all far too comfyand will remain. Franchise should be subject to rebidding everyday 10 years.
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💎 TS ***** Genesis Evangelion 🦯 💎
(@afrodykee) reported
Canadas telecom oligopoly problem is so bad since even if you don’t use Bell, Rogers or Telus, the smaller providers often use the infrastructure of the big 3 so if there’s an outage, you’re also ******.
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Mark Schneider
(@KMarkSchneider) reported
@ShayeGanam Telus internet and a brutal, so slow it is hard to get any work done!! I think the old dial up was faster!! Telus needs to upgrade their service and dramatically reduce their price!!
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suzanne proulx
(@suzanneproulx12) reported
@CTVToronto The big culprit is our CRTC. W/o pay for the highest internet rate in the world and now this. I had an emergency in my apartment, could not even call the super. A friend with Telus saved me and my neighbour with water damage
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Doug VE6CID
(@VE6CID) reported
@rogers @CTVCalgary Cell service is still intermittent, I have had my friends call me on rogers and telus and only one call today came into rogers and 9 now in the other provider. MSGs UC2, H2H and Busy, sometimes answering service. texting works. 47.5 hours of failures now