Telus

Telus Outage Report in Nanaimo, British Columbia

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The latest reports from users having issues in Nanaimo come from postal codes V9R, V9T and V9V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 12/09/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • therealkuri Kuri (@therealkuri) reported

    @MimiProbably @duncankinney My wellness program too. And my number one professional bugbear because Telus has never seen a privacy invasion “innovation” they didn’t love.

  • CDNHockeyNut Mike T (@CDNHockeyNut) reported

    @TELUSsupport Quick question for you folks, having an issue with telus email, can send but presently am unable to receive. Is this an larger issue that you're presently aware of and trying to resolve?

  • vavroom Nicolas Steenhout (@vavroom) reported

    Coming to think that dealing with @telus tech support is about as much fun and efficacy as dealing with @ATT tech support. Which is not at all. Why are telecoms company so bloody hard to deal with?

  • BMovieShelf Just Jeff (@BMovieShelf) reported

    Anybody in St. John’s having issues with Telus cell phone service right now?

  • RonKlopfer Ron Klopfer (@RonKlopfer) reported

    @TELUSsupport can you confirm that the Optik TV provisioning web site (My Telus) is down? It is giving many errors related to availability. Estimate time to restore?

  • vavroom Nicolas Steenhout (@vavroom) reported

    I've only been a customer of Telus since 2013. Non stop. I brought 4 different people to them as well. There's ZERO affordance for that. Nobody seems interested in retaining my business.

  • natj_design Natalie | UX/UI Design (@natj_design) reported

    8-1-1 and the online family doctor registry waitlist also doesn’t provide support for people living in Vancouver. I then thought I would try my luck again with Telus Health and they now have no appointment slots open. I’ve now been waking up at 6:30am and refreshing the Medimap

  • Carolinacdelc79 Carolina (@Carolinacdelc79) reported

    @TELUS you are a joke. You Disconnected my services 18 days before the original requested day and you want me to wait 48 hours to fix this? BS!

  • FIaktz Keegan  (@FIaktz) reported

    @Cursezy Gotta get Telus or Bell bro any other company sucks tbh

  • VillageOfAndrew VillageOfAndriods (@VillageOfAndrew) reported

    @TELUSsupport @telus If you weren't the only phone company for landlines I would no longer be your customer. #terrible #noservice