Telus

Telus Outage Report in Nanaimo, British Columbia

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The latest reports from users having issues in Nanaimo come from postal codes V9R and V9T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 02/21/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone

Community Discussion

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Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LtFirefighter38 Corey (@LtFirefighter38) reported

    Hey @telus, you just lost a 30 year customer. Phone companies already charge a lot in Canada and now you have to charge for using your credit card too? I'm done with you!!

  • bbsask306 💋 BB, Brunette Bombshell 💋 🍁 (@bbsask306) reported

    @naughtydaddysk @TELUS Yeah but then you never have to worry if you have enough in your checking account, right? I work 100% commission and some months are rough

  • BrownGuyMadeIT BrownGuy 🎥 (@BrownGuyMadeIT) reported

    Canceled my @TELUS iPhone 14 pre-order that I had placed on sept 9th .. instead they tried to cancel one of my other lines …. @TELUSsupport y’all crazy … I think it’s time to find another company if y’all can’t follow simple instructions an almost cancel a whole other line

  • ChrisNogleshod Chris B (@ChrisNogleshod) reported

    @KyleLoranger @MizzJackson @TELUS Freedom Mobile does the same. I save $5 and never forget to pay the bill.

  • pamrcdn spamx (@pamrcdn) reported

    @TELUS - received your note regarding the 1.5% fee you never informed me of when I set up services with you. I cancelled my preauth payments & will use the slowest & most administratively burdensome payment method going forward. Other customers should do the same. Your’e welcome!

  • A94Jesse Jesse (@A94Jesse) reported

    @TELUS hey guys long time customer here. Just waiting out my contract before I move to someone else.. but before that happens would like to publicly say y’all can go **** yourselves. The CEO and company. Not the poor person who has to run the twitter account. Okay cool. Bye.

  • Nottheboss3 Nottheboss (@Nottheboss3) reported

    @CanmoreRobb @TELUSsupport @CRTCeng I am going to ask to pay my bills with a check. Checks are free - stamps aren’t- would rather support Canada Post than give Telus another dime!

  • JudithBares Judith Mitchell, A grateful Canadian 🇨🇦 (@JudithBares) reported

    @BillRob06744883 @TELUS Unbelievable. I got the same email. I can't wait to ditch them for internet and tv, as soon as my contract is over. I already changed my phone service.

  • acidwashjorts mofongo con carne (@acidwashjorts) reported

    @TELUS I had to ask two of your alarm salesmen to stop talking and get off my property for the second time this summer and you're losing me for a customer if I have to do it again. The aggressive door-to-door pitch is pretty pathetic for a company of your size

  • ddgrunau Daryl Grunau (@ddgrunau) reported

    . @TELUS please fix my account, after being allowed to buy a phone that wasn’t actually in stock I cannot buy a different one and I’m told to wait 3-5 days. Meantime my current phone is kinda busted. I just want what I ordered in timely fashion