Telus Outage Report in Nanaimo, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Nanaimo come from postal codes V9R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
Total Blackout | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Trey’s Diamonds (37-25-5)
(@MattyPlumz) reported
@TELUSsupport Sorry if I sound annoyed, it’s cause I am. But Telus refuses to put more towers in our area and the entire 100 km radius is absolutely horrendous. I have complained numerous times & never had anything done. I know it’s not you, sadly you’re just the one representing them
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Oakville Homes
(@MattamyWatch) reported
Some ppl don’t understand SERVICE. @ADT was taken over by @TELUS. They arrange an upgrade & we wait all morning. By 1:30 we make the call. They had no parts so no upgrade but, NO PHONE CALL TO CANCEL - learned this after 20 minutes on hold. Then want to put me on hold again.
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Boycott Evil Amazon - Find Alternatives
(@AvoidAmazon) reported
@TELUSsupport Use another service people. These Telus guys are scumbags.
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maddy 𓆏
(@honeyybumch) reported
telus ****** with our tv again so i can’t watch ANYTHING that i want but thank **** i can watch golf on like 5 different channels 😐
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Joe
(@joe_g_1986) reported
@TELUS I'm trying to take advantage of the FLASH sale for 300 Fiber, before it ends tomorrow. When I add to cart and use promo "FLASH", it says "customer must accept 2-year term", except, there is no place to select this plan on a a 2-year term! I tried to call but already closed
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Displaced Caper
(@Michael44700341) reported
@TELUS on hold waiting for customer service, get hung up on. I call right back and you’re closed? #customerexperience #badcustomerservice
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Carol J. Garvin
(@caroljgarvin) reported
@TelusSupport - We switched from Shaw TV to Telus Optik TV recently and are loving the quality of picture and variety of programming. However, a couple times a week the modem freezes, and we lose five minutes while we reboot and wait for the modem to reconfigure, etc. Help!
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bread @ death by uni🍞
(@dreamcolIection) reported
telus is truly the bane of my existence, i keep having to call them bc they **** up and the lady who answered was so rude???? alright ma'am i know working customer service is awful but what did i do to you
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Iain McKechnie
(@IainMcKechnie) reported
@K_elly_B @TELUS thats too bad, perhaps we should ask the archaeology branch
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Iain McKechnie
(@IainMcKechnie) reported
@K_elly_B @rwpickard @TELUS They are not concerned but that is not all that important as there is bigger issues at play