Telus

Telus Outage Report in Nanaimo, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Nanaimo come from postal codes V9R and V9T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 12/07/2025 00:55

December 07: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo TV
CanadaNanaimo Wi-fi
CanadaNanaimo Wi-fi
CanadaNanaimo Total Blackout
CanadaNanaimo Internet
CanadaNanaimo Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrCampinCDN MrCampinCanadian (@MrCampinCDN) reported

    I hate you guys so much, you're the worst bank ever. Your customer service is so ****** you make Telus look great and that's saying something because Telus is complete CHEEKS.

  • JohannBoucher Johanne Boucher (@JohannBoucher) reported

    Hey @TELUS - very dissatisfied w/ you adding credit card fees to monthly payments. And super annoyed by your cold promo calls from people I can’t hear well or understand. This is how you treat a loyal customer? Sheesh. [Your @TELUSsupport service is great though, keep that up.]

  • LotL20 LotL (@LotL20) reported

    @TELUS Just to make sure I wasn't off my rocker, I just listened to the recording I took and it didn't say "home" or "business", it said "if you're calling about security for a home location, say or press 'one'. For business, 'two'". I said "one". So your computer still sucks.😠

  • VancouverExpat مغترب (@VancouverExpat) reported

    @MarketManiaCa 2hours for Telus and callback service doesn’t work

  • fekkledfudge dr jess watkin (@fekkledfudge) reported

    @lauushow @TELUSsupport @TELUS artists like Bruce Springsteen and other huge touring artists have developed fan-focuses systems to try to dismantle the fuckery of ticketmaster, so it is possible to actually do work to support your fans than make it harder, but I wonder if he has certain (male) privileges...

  • mel_farenzena Mel Farenzena (@mel_farenzena) reported

    Not only do we have @cibc stealing money, we jow@have @TELUS refusing to fix an error on their end about top ups.

  • vancity_bearjew M453 🇨🇦 (@vancity_bearjew) reported

    **** @TELUS 2 hour wait time so far for customer service 😴😴

  • ruggedbroad Rugged Broad (@ruggedbroad) reported

    So far, Telus Mobility totally sucks and we don't even have our phones yet. Tell me again why being a Luddite is bad?

  • Tony09080625 Tony (@Tony09080625) reported

    @koodo my phone number was ported from @TELUS but i'm not getting service

  • rcastley Ryan Castley (@rcastley) reported

    @TELUSsupport Hey Telus, I really appreciate being on hold for 35 minutes before my call is dropped without talking to anyone. You're overcharging me for a service I'm not even using and I can't reach anyone to change that. This is NOT customer support.