Telus

Telus Outage Report in Nanaimo, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Nanaimo come from postal codes V9R and V9T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 03/09/2026 14:10

March 09: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Wi-fi
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rio_Deal Rio Pisony (@Rio_Deal) reported

    Anyone else experiencing @TELUS internet outage in South Calgary?

  • nokouforever Nokou 🇮🇪 (@nokouforever) reported

    @markj_pwns @XboxGamePass @TELUS and the worst thing about it is when i recently moved i never had the chance to change my S|X to ofline so im playing my PS5.. its a black spot for mobile internet and home internet ffs.. i can only get mobile internet down the street or here in work.. lol

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @rmoreau12 Hey Rick, are you experiencing issues with the new TELUS TV+ app? Have you tried uninstalling and reinstalling the app on your device?

  • jennstansbury buy my **** on etsy (@jennstansbury) reported

    @TELUSsupport why is my account suspended for non payment when I paid $300. I was not notified nor was my partner. We spent the past 4 days thinking this was an outage when its not. This is the worst experience I’ve ever had from @TELUS .

  • dank800 Daniel Kilgallon (@dank800) reported

    @TELUS internet keeps cutting out and is the third broad outage in a month. Request a callback for third time but no response … what gives?

  • playford_brett Brett Playford (@playford_brett) reported

    @TELUS wrost company of 22 hands down I bought a Google Pixel 7pro on kijji witch I found out was blacklisted from Tellus so I called telus about this and they basically yes we blacklisted it but we can't help you so I'm out 1500 it came with buds

  • Adeola15087021 Adeola (@Adeola15087021) reported

    @TELUSsupport Hello Telus, my home nternet is down for the last hour. My optic digital box has been initializing for the last hour. What is happening? Can you help fix it.

  • jwjfry Justin (@jwjfry) reported

    @TELUS @TELUSsupport gotta be the biggest scamming crock of steaming horse **** that ever existed in this country 30 minutes on hold trying to wipe away $175 of plain as day black and white over charges.

  • Akeem_meekA Some sense for two cents🇧🇧 (@Akeem_meekA) reported

    This unlimited data and "slowing" data after a point **** Telus be telling people is like night and day. The **** is horrible

  • talkaboutitmcr M (@talkaboutitmcr) reported

    @TELUS I’d love to know why nobody at your loyalty support has called me back for over a month. Sitting on hold for 2 hours to be told I’ll get a call back is unacceptable, so is a $180/month! Why would I agree to double my payment? Get it together, Telus. This is crap.