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Telus outages and service status in Nanaimo, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Nanaimo, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 3, 10:38 PM EDT.
  • 25% E-mail (25%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

CityProblem TypeReport Time
Nanaimo Internet 5 days ago
Nanaimo E-mail 8 days ago
Nanaimo Phone 12 days ago
Nanaimo Total Blackout 12 days ago
Nanaimo Wi-fi 1 month ago
Nanaimo Phone 2 months ago

Community Discussion

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Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • Westie_84
    Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • LarenzoJensen
    Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • shepherd_360
    Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • kevinsbaconband
    Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • BigDaddyPinnapl
    ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • NuckMyLife
    Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • VE7PMD
    Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • wyoachim
    william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • CailinasEirinn
    MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄

  • Shadowydreamer
    🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred4everM
    Jen McLean (@Fred4everM) reported

    @JohnHaleCrimLaw @Bell @TELUS They really are cut off as very few people have landlines anymore. It is very damaging to leave human beings without a support system.

  • SnarkySteff
    Steffani Cameron, Deep State Operative (@SnarkySteff) reported

    @Deanna06615379 @FraserValleyRD Trudeau has nothing to do with running Telus, you idiot. Your complaint is with Telus.

  • brendajohima
    brendajohima 💎 (@brendajohima) reported

    @KathrynMarlow 5G isn’t all it’s cut out to be unfortunately. I doubt there’s better connectivity and reliability than a good old pay phone. (as long as you have change of course). Sad to see the end of pay phones. @TELUS

  • NormaJBF
    Njf (@NormaJBF) reported

    @touteparpillee @TELUS I put my complaint on the BBB website.

  • MaryseRome
    CHRISTINE ROME (@MaryseRome) reported

    Bloody #Telus The Smart Hub they talked me into doesn't work most of the time, but they sure as hell keeping sending me these enormous bills. Their techs call to tell me nothing can be done. So why keep charging me???

  • BrianShawCV
    Brian Shaw (@BrianShawCV) reported

    @TELUS Why don’t you spend some money and improve your service in the comox valley. Lucky if I get 1 bar

  • akaredshasta
    Red Shasta (@akaredshasta) reported

    @TELUSsupport I wish that you offered better service to your customers; the Telus Home Security was what I wanted for my house, but the service is so subpar and the hardware failing so constantly that it makes my life harder instead of easier.

  • Ottawaherenow
    M. Louise Marchand (@Ottawaherenow) reported

    @m3t4lw01f @JohnHaleCrimLaw Well I am with Rogers and I have never got a charge for an incoming text or phone call from outside Canada. Sounds like Telus sucks.

  • TrishGillis23
    TrishG (She/Her) 😷 & 💉x4 (@TrishGillis23) reported

    @telus you need to get some facts to your staff. Told by tech 2 return broken box 2store. Go & told 2go2 WEM location. Cart giant box all over mall 2 be told 2go2 🇨🇦Post 😒 I DEFINITELY wanted 2wast 75min driving all over hell’s half acre 2 return broken equipment… 🙄

  • NormaJBF
    Njf (@NormaJBF) reported

    @TELUS It took me forever, with alot of scream, yelling, and temper tantrums, to get the $14.99 removed from my Telus phone bill. Nothing I hate more than being told that I downloaded an app for a business I never heard of. I still don't know what it was supposed to be for, but