Telus Outage Report in Nanaimo, British Columbia
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The latest reports from users having issues in Nanaimo come from postal codes V9R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Nanaimo, British Columbia
The most recent Telus outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
Total Blackout | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone | |
| Nanaimo |
Phone |
Community Discussion
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Telus Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great
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✨🌙 ✨
(@BigDaddyPinnapl) reported
from
Nanaimo, British Columbia
This Telus ad is so god damn annoying #LivePD
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Kevin's Bacon
(@kevinsbaconband) reported
from
Nanaimo, British Columbia
Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth
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william yoachim
(@wyoachim) reported
from
Nanaimo, British Columbia
@Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost
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Bret Westergaard
(@Westie_84) reported
from
Nanaimo, British Columbia
Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.
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Speaking for the planet
(@shepherd_360) reported
from
South Wellington, British Columbia
@MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@happyhamers @TELUS I know! I’ve had them to my place twice this year. The techs are great but the service is abysmal.
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Jonö
(@NuckMyLife) reported
from
Nanaimo, British Columbia
@MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha
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BdblE
(@MsYouDoYou) reported
from
Silva Bay, British Columbia
@isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS I’ve lived here for 18 months and it’s been nothing but problems. Internet and TV.
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@KatSpiller @paul_siddaway @TELUS They sure don’t. And their only me help is down. 🙄
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@DianeMariePosts @linwood_barclay Just think, we used to have tech support when an actual technician would come to our homes. Now when I have a problem with my Telus connection, the tech remote-accesses my phone and *I* do the technical work under their instruction. 🙄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Kingelin 🇨🇦🇺🇦
(@Kingelin1) reported
@brittlestar I pay way more than that with Telus for only 10 GB because I signed a contract with them two years ago. Providers never offer these deals to existing customers and you can’t get it unless you break your contract $$ and go elsewhere. This is another way they unfairly make money.
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Sylvain Moisan
(@azedarac) reported
@brittlestar I presume that is with a 2yr contract for new/returning customers. If you are an actual Telus customer without a contract you are nothing. At least cell coverage is good.
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CJ Ireland
(@ireland_89) reported
@TELUS @BellMediaPR maybe it’s time to have a chat with @SaskTel and find out how I can have near perfect service from the border to Saskatoon, but I have no service in most parts of central Alberta. I swear service gets worse every year.
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Lexy
(@MrsSteak) reported
@TELUS a few weeks ago we discovered how poor your coverage was on Vancouver Island. Now we are discovering how awful your coverage is in Eastern BC. Absolutely horrible.
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Chi$
(@NisforNora) reported
I can’t believe this, company is playing a game on slack. 5 prices and I haven’t won anything. I keep finding the clues but I’m slow. I blame Telus😭
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Bill
(@BillvLee) reported
@David_Moscrop TekSaVVy all the way--smooth internet over Telus (B.C.) line (with $7 filter for the parallel voice use). Cheaper, fast enough. And fascinating Tech Service help 24 hours.
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Javid Chamanchi
(@JChamanchi) reported
@TELUS I am a Telus’s client for more than 23 years, I have to tell Telus that first start to cure your loyal client’s who became mentally sick by your unfriendly ( unlike your slogan ) and ,,,,,,,,, service than do this kind of advertising,!
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Studio X Ottawa
(@StudioXOttawa) reported
ADT by @TELUS @TELUSsupport Had an appointment. Nobody shows up after I wait 4 hours & missed work. Was told I would get a call to make another appointment by following day. Been 2 days. Leaving for summer break tomorrow & still no call!Firealarm not functioning! THE WORST!
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David Hartwick
(@DavidHartwick_) reported
Went to #Hamilton at the Jubilee last night. Surprised there is still no wifi there and lots of people seemed to have data issues producing their tickets and was a definite @TELUS dead spot for me. Had to go into the main lobby to load tickets so keep in mind if going. #yyc
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bruh
(@canuckski17) reported
@FidoSolutions I didn’t get credited for your poor service. Will it be in the next bill? I’m going to switch to @Telus where they take care of their customers if I don’t get a credit.