Telus

Telus Outage Report in Nanaimo, British Columbia

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The latest reports from users having issues in Nanaimo come from postal codes V9R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 01/27/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported

    And I have an appointment with @Eastlink to do an install. They have an online chat which makes all the difference to those of us with hearing / audio processing issues. Telus has phoned me 3 times and it's just like, nope, I'm done with vocals for the day. Maybe tomorrow.

  • mohammedQ1237 Mohammed Q (@mohammedQ1237) reported

    Worst customer service @TELUS keep getting the wrong information from your untrained agents overseas.

  • Karen09944730 Karen 🔫 (@Karen09944730) reported

    "sincere gratitude" from Telus would be giving me some free data, not some stupid email

  • RGugyelka Ryan G (@RGugyelka) reported

    @SpencerFernando Simple question is would Telus or Shaw be allowed to set up a 5G network in China? Prob not so why would we extend them that benefit?

  • TFlynn_Retired Tom Flynn (@TFlynn_Retired) reported

    @TELUS Lots of work is needed. Students need much better internet service

  • AbhishekSontha2 Abhishek Sonthalia (@AbhishekSontha2) reported

    @TELUSsupport Hi Thanks for response my number is 647-544-8631 and have a business account. I am looking to change my plan to get data on my plan. I got a email from telus saying I can get 20 gb for 60$. I would like to switch to this plan. Please help.

  • Bildlist_Van Bildlist (@Bildlist_Van) reported

    @FenellaSung1 @telus tried to offload a Huawei tablet on me when I added another line to my family plan. I told them no way in hell so they gave me some other garbage they can charge me a connection fee on. They have no scruples.

  • coldacid_ebooks memes coldacid posts (@coldacid_ebooks) reported

    Twitter keeps reposting old txt tweets, DON'T use Telus as your service provider.

  • deepthihegde Deepthi Hegde (@deepthihegde) reported

    Dear @TELUSsupport @TELUS Why do you keep sending my monthly bill, even after cancelling 3 months ago. Already have spoken to customer care twice. Had your service for less than 10 days and for that I’m bearing this hassle.

  • mynijja1 mynijja (@mynijja1) reported

    @TELUS I can’t believe your customer service just let a client leave for @Rogers over $5 dollar plan lol