Telus

Telus Outage Report in Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Nanaimo come from postal codes V9R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 03/23/2026 13:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Wi-fi
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonAMcLean Jason McLean (@JasonAMcLean) reported

    The customer service provided by Shaw @Shawhelp is ridiculous. Ask for a bit of understanding and you get zero. If you are with Shaw or thinking about going to Shaw I highly suggest you rethink your options. Telus, Bell and Rogers look mighty attractive right now.

  • RobHodkinson Rob Hodkinson🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobHodkinson) reported

    @meghan_why @TELUS I pay $5 per month for the second box. If you have optik you only need one pvr. Second one can be a regular wireless box. All recordings can be watched on any TV in network

  • Patient20916812 PatientZero (@Patient20916812) reported

    @TELUS Your “data for social good” program has been used for evil by allowing a government agency to track Canadians without their consent. Shut it down now or face legal action.

  • andreastenberg Andrea J. Stenberg (@andreastenberg) reported

    @TELUSsupport is the Telus portal down? Trying to log into my account and can't. Used both mobile app and my desktop

  • noahmt18 Noah Topping (@noahmt18) reported

    @Speirs_Official @Bell_Aliant Bell is the worst go for Telus

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/

  • clemmorton Clem Morton (@clemmorton) reported

    @TELUS @NHLFlames WTF is this “woke” bull now?

  • ikkonX Brandon (@ikkonX) reported

    @noahmt18 @Speirs_Official @Bell_Aliant Weird never seen anyone here with Telus

  • amitabh2014 Amitabha (@amitabh2014) reported

    2/2 everytime u call #Shaw tech. service, they saying 24 to 48 hrs. 24 hrs passed. Still the same message. Seriously considering to switching over to @TELUS today. Our experience with @TELUSsupport so far for land lines has been great. Shaw is falling apart.

  • myrealdark Real Dark (@myrealdark) reported

    @TELUS How about stop all the feel good BS about "helping" and actually help your customers. You are not a social service agency, you are a business! Where is your customer service? Why not actually spent the extra 1 dollar to have a tracking number when sending SIM cards?