Telus

Telus Outage Report in Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Nanaimo come from postal codes V9T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 01/17/2026 14:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Total Blackout
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • VE7PMD Mason (@VE7PMD) reported from Nanaimo, British Columbia

    Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianYeomans Brian Yeomans he/him (@BrianYeomans) reported

    @TELUS Do you? I was out on hold for an hour and a half yesterday, only to have been transferred to the wrong department. There will be no DM, you need to be publicly held accountable for your disastrous service

  • JimWiens Jim Wiens (@JimWiens) reported

    @LanceStorm @TELUS @TELUSsupport Lots of your neighbors in Sask are pushing the government to sell off our telecom and its assets so we can get private service just like you're getting today.

  • TomStDenis2 Tom St Denis 🇺🇦 (@TomStDenis2) reported

    @BanFoolish Oh we always do BYOD. Usually something stupid triggers us to be annoyed enough to say "you know what you don't want our business bad enough." Next up is Telus then Bell again for cellular. For ISP I guess it's Rogers then Bell Fibre.

  • ArloCalhoun Uncle Arlo (@ArloCalhoun) reported

    Whenever I'm having too good of a day and want to ruin it within seconds, I place a call to the #Telus business user Philippines customer service desk and 'try' to order a new device or service. Migraine headache guaranteed and it doesn't cost a cent, it's absolutely free. 👍👍

  • GChadPericles GigaChad Pericles (@GChadPericles) reported

    @cityofcalgary WTF is ageism? I saw that Telus documentary commercial a bunch of times and it literally makes no sense. People get older and get ****** at things but have valuable experiences. Is this just about single, childless old broads again?

  • h00mendeer ✨🤺 | STAND WITH UKRAINE (@h00mendeer) reported

    Bro @TELUS wifi is so ******* dogshit, got the most expensive plan only for that piece of **** to give me constant spikes in lag, high *** ping and a connection that’s more unstable than the average DBZ fan when you try to show them that DBZ isn’t peak.

  • recruitcyn cynthia mccutcheon (@recruitcyn) reported

    @RCMPNS The alert was on the radio but not received on my cell phone...telus network.

  • BrianYeomans Brian Yeomans he/him (@BrianYeomans) reported

    @TELUS has proven to me, beyond any shadow of a doubt that customer care and customer service mean literally nothing to them. I cannot stress enough the ineptitude of this company.

  • heyandweaa Andrea ૐ (@heyandweaa) reported

    @TELUS Horrible customer service. I have tried calling 7 times now. The hold time is over 2hrs and the line cuts/hangs up at 2hrs. I’ve emailed 3 times. I can’t get through to anyone. I’ll never recommend this company to anyone. To ROGERS I go.

  • Levinslaws Name 🇺🇦🇨🇦🇮🇱 (@Levinslaws) reported

    @Cory_Babstock I got my Pixel 7 from Telus in December. I'm having issues with the digitizer. Sometimes it works when I press on a page, sometimes it doesn't. Not sure what the issue is.