Telus

Telus Outage Report in Nanaimo, British Columbia

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The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nanaimo, British Columbia 03/02/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Telus outage reports came from the following cities: Nanaimo.

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City Problem Type Report Time
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze @batujet I actually heard one out a few months and switched . My bill is around $100 less for more services . Same channels , internet is better and now home security. I’ve been a life long Shaw guy but now @TELUS and very happy w service, product and cost

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • BigDaddyPinnapl ✨🌙 ✨ (@BigDaddyPinnapl) reported from Nanaimo, British Columbia

    This Telus ad is so god damn annoying #LivePD

  • wyoachim william yoachim (@wyoachim) reported from Nanaimo, British Columbia

    @Charlene_Kotze Switch to @TELUS , long time @ShawTV_CVI but costs kept rising , service getting worse so made the switch . We actually get more service and product for less money and our wifi is great

  • NuckMyLife Jonö (@NuckMyLife) reported from Nanaimo, British Columbia

    @MizzzAlia @Chemainiac Yeah telus’ customer service sucks. Even the guy who came and installed it was a ****. But I’m saving $80+ a month so that’s all I cared about haha

  • Shadowydreamer 🏳️‍🌈♿ Lorna Appleby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Shadowydreamer) reported from Nanaimo, British Columbia

    Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Silva Bay, British Columbia

    @isabeldc @TELUS I have a business to run so I have I limited data and theoretically good speeds. But Shaw was the worst experience of my life so Telus it is lol

  • Westie_84 Bret Westergaard (@Westie_84) reported from Nanaimo, British Columbia

    Telus offering me a new iPhone 11 Pro for 95 a month. Freedom offering the same Been a #rogers customer for 20 years and I was on hold twice yesterday and disconnected and I’ve been waiting for chat agent for 43 minutes now. I guess it’s time to make a switch.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ExposureWatch ExposureWatch (@ExposureWatch) reported

    Telus/Koodo/Rogers/Fido are delivering only some of the alerts we send. Our provider is being stonewalled on fixes. This weekend we'll start falling back to voice calls for notification when text messages fail. Add our number to your phone so you recognize us: 1-844-958-4787!

  • day2day2day Chris In Duncan (@day2day2day) reported

    @sekeresandprice @BodogCA Never lost me. Threw a few remotes but never lost me. Tha k goodness Telus has unlimited remotes. #canucks season is here.

  • cdnstudent Nick (@cdnstudent) reported

    and can't figure out a way to do it, looked at powerline but that seems unreliable, we need to be able to hook them in wired for game consoles and to add another wired Telus tv box and also for adding phone service. Thanks for any help 2/2

  • claude_critic Claude the Critic 3.0 (@claude_critic) reported

    @TELUS I CANCELLED MY HOME SECURITY SYSTEM 5 MONTHS AGO HOW COME EVERY MONTH I HAVE TO CALL IN AND RE CANCEL IT BECAUSE YOU KEEP SENDING ME BILLS!!!!

  • Frank_McG Frank McGillicuddy says give blood (@Frank_McG) reported

    @jasonpereira @ScottTerrioHMA my loyalty to rogers is really expectation that telus and bell are really just an exchange of different problems/complaints (if not the same) and therefore not worth the hassle of changing - i feel banking is the same, except for saskatchewan pension plan (which i am in)

  • philflegel Philip Flegel (@philflegel) reported

    Really appreciate your fast response @TELUSsupport NOT. Work from home, NO response to my tweet and NO @telus technician until SUNDAY morning. Great Service NOT #sofrustrated

  • kyledziwenka6 Kyle Dziwenka (@kyledziwenka6) reported

    @TELUS I have 1 bar of service 90% of the time

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    post 8 am coffee, and stuff... removed the old telus white box, which was a fail, installed a new modem unit.. bridged properly, tv works properly... only took like 3 weeks to solve was -1 at 8 am

  • MisterThatGuy ThatGuy (@MisterThatGuy) reported

    @Rogers keeps sending multiple text messages & telling me it failed to send Annoying my family, friends, business associates & me. Never had this issue with @TELUS or @Bell #BadService #TerribleNetwork #BadCustomerService

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @korachibo14 Hi there! This is a Canadian based account that provides support for TELUS customers. If you're looking for TELUS International, try contacting them @TELUSint and they can help you out!