Telus

Telus Outage Report in New Tecumseth, Simcoe County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Tecumseth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Tecumseth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Tecumseth, Simcoe County, Ontario 02/18/2026 11:00

February 18: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Tecumseth, Ontario

Latest outage, problems and issue reports in New Tecumseth and nearby locations:

  • BanaagAlex Da Man From Manila (@BanaagAlex) reported from King, Ontario

    What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolinemaryli Caroline Mary little (@Carolinemaryli) reported

    I really need to get this telus bill paid so I can have my phone number back I can't get into my FB it's my business phone that everybody knows plz find my money please somebody help

  • liptastick Liptastick Canada (@liptastick) reported

    Would love someone from @TELUS to return our phone calls. We have been waiting since Oct 30th and now it appears the Escalation Managers that have been assigned to our account are now ghosting us. Not great customer service. @MawjiZainul

  • Twatterblows77 Ray of Sunshine (@Twatterblows77) reported

    @TELUS @JasminRamsey @tamarataggart Should be human rights issue how long you put your customers on hold when they need help from your faulty website.

  • UNABOMBERGF ana 𖤐 (sacrificial lamb) (@UNABOMBERGF) reported

    @djsandbox12 and i can get it $0 down with telus rn im due fir an upgrade

  • uvaraj_t Uvaraj Thulasiram (@uvaraj_t) reported

    @TELUSsupport I need help with my mobility account. I tried reaching over, 1. phone - failed! 2. chat - failed! 3. visited a store - no proper response. Is there any other way to talk to a real person in Telus?

  • CountryLuvr77 JCT (@CountryLuvr77) reported

    @TELUS @TELUSsupport Next Time We Get An Unauthorized Telus Person On Our Doorstep There Is Going To Be Issues! I have said time after time we are with @ShawInfo ! Had a Telus worker practically force her way in with my grammom with dementia! Kindly **** OFF!

  • TJ_Penney gamblin (@TJ_Penney) reported

    My landlord is currently at WAR with telus. No clue what the issue is but I've been listening to her verbally abuse a call center worker for the past 3 days. And let me tell you, I feel sorry for the human on the other end of that phone lol.

  • kicknsass #TrudeauMustGo / In 🇨🇦 We’re Not Tolerated (@kicknsass) reported

    @shazmamithani The problem is HealthLink always scares the crap out if you and suggest a person needs to go to the ER. As does telus online Drs. It’s not worth it, may as well go and get in line cause that’s their answer 💯 of the time. CYA at its best

  • kim1811 Kim Elliott (@kim1811) reported

    @TELUSsupport Ultimate calling in the morning PT I was able to reach someone. Which is what has further let me to believe that Telus does not service On PT

  • flightlessstar sandy goldman (@flightlessstar) reported

    @pattibacchus @TELUS @Shawhelp What if Shaw gets swallowed by Rogers? Goodbye fast, reliable service.