Telus

Telus Outage Report in Niagara-on-the-Lake, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Niagara-on-the-Lake, Ontario 02/09/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mhamann mhamann (@mhamann) reported

    If you're in Canada and use Telus as your mobile phone provider, please DM me! I could use your help troubleshooting some SMS deliverability issues.

  • lisamackay84 Lisa Mac 🇨🇦 (@lisamackay84) reported

    Stop calling me Telus!!! I answered today and hung up on - wtf?

  • LotL20 LotL (@LotL20) reported

    @TELUS Just to make sure I wasn't off my rocker, I just listened to the recording I took and it didn't say "home" or "business", it said "if you're calling about security for a home location, say or press 'one'. For business, 'two'". I said "one". So your computer still sucks.😠

  • amandadawnhi Mandy (@amandadawnhi) reported

    Aaaaand transferred again…. Half about still nothing. Wtf @TELUS

  • BigwifiCa Bigwifi.ca (@BigwifiCa) reported

    This service is up currently but Telus is expecting some more brief work to be happening throughout the day.

  • ruggedbroad Rugged Broad (@ruggedbroad) reported

    So far, Telus Mobility totally sucks and we don't even have our phones yet. Tell me again why being a Luddite is bad?

  • BigwifiCa Bigwifi.ca (@BigwifiCa) reported

    Tofield **** Ongoing Telus outages in BC and Alberta are impacting service. There is no estimate for time to repair. We have already ordered a second Bell Fibre connection to help reduce reliance on Telus with install expected around Xmas.

  • LotL20 LotL (@LotL20) reported

    Hey @TELUS I just spent 2hr 5min on hold. Person who picked up said they couldn't help me because I selected business instead of home. Pretty sure I didn't mix up the words "home" & "business" when talking to your computer. Now I'm on hold again. I'll be cancelling.

  • JohannBoucher Johanne Boucher (@JohannBoucher) reported

    Hey @TELUS - very dissatisfied w/ you adding credit card fees to monthly payments. And super annoyed by your cold promo calls from people I can’t hear well or understand. This is how you treat a loyal customer? Sheesh. [Your @TELUSsupport service is great though, keep that up.]

  • mmeorange1 Shelley Dubé (@mmeorange1) reported

    @TELUSsupport It happens on both mine and my husband’s phones. We haven’t reset anything since a Telus employee came to our house since our boosters weren’t working properly. He fixed the problem and all was fine for months and then we started getting dead spots when speaking on our phones.