Telus

Telus Outage Report in Niagara-on-the-Lake, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Niagara-on-the-Lake, Ontario 03/30/2026 18:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @telus @news1130 Telus worst customer service ever...they do not care about small business

  • marionetta marionetta (@marionetta) reported

    @AlbertaOtoole @erinotoole @JustinTrudeau It was a stupid question. Verizon used to own Telus shares; sold them years ago. And before that, GTE ( a precursor of Verizon) owned the majority of shares in BC Tel.

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 😷💉💉 (@kelownagurl) reported

    @jennifer_runs The only downside is that I’m still on the Telus network so my cell coverage in my neighbourhood sucks. One bar. I have to rely on having wifi calling turned on all the time.

  • lovy_preet Lovepreet Kaur (@lovy_preet) reported

    @TELUS Telus service been out since morning. I can’t work. My both house service is out. Telus representative Reo said technician will come on Saturday. How am I supposed to work? Who will pay me for my missing hours? Our basement and 2nd housecan’t work as they are working from home.

  • lovy_preet Lovepreet Kaur (@lovy_preet) reported

    @TELUSsupport Telus service been out since morning. I can’t work. My both house service is out. Telus representative Reo said technician will come on Saturday. How am I supposed to work? Who will pay me for my missing hours? Our basement and 2nd housecan’t work as they are working from home.

  • piyak10 Prianka (@piyak10) reported

    @TELUSsupport i m currently on telus call back and i m on hold to speak with manager for 30 mins . More than 45 min. Terrible experience

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @TELUS I have never been treated so horrible in my life...the worst customer service for small business I have ever received

  • MountPleasantBC Mount Pleasant BIA (@MountPleasantBC) reported

    hey @telus what is with the 24 to 48 hour callback when there is a billing problem on your end? you have been billing us for 2 accounts and a number that does not exist...because this is unacceptable. you are a communications company...and yet have a hard time communicating..

  • shalini_aro Arosha liny (@shalini_aro) reported

    @TELUSsupport we have been having spotty internet issues for weeks now! Your technician replaced the modem.we have tried to get it sorted, called multiple times yet it’s the same issue and apparently you don’t want to seem to fix it!I can’t even log in to Telus site to find ac no

  • canadianguy1616 Music lover (@canadianguy1616) reported

    @telus is customer service getting worse? Why don't companies know how to deal with people? I have never in my live experienced such poor customer service @telus