Telus

Telus Outage Report in Niagara-on-the-Lake, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Niagara-on-the-Lake, Ontario 02/12/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Telus Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGeckoGuild Saren the Adventure Gecko 🦎 (@TheGeckoGuild) reported

    Ok, so I decided I'm just going to cancel my current internet. If they try and give me cancellation fees I'm going to argue that they were never giving me the service I was paying for, and in an entire month couldn't resolve the issue. I ordered Telus fiber internet instead.

  • iammrsbean Jennifer Bean (@iammrsbean) reported

    @TELUS when I make 3 service calls in 1 week, and provide my phone number and account number, how do you NOT know I have fibreoptic, every single time?!?!?!?

  • CMcknight79 chris (@CMcknight79) reported

    @TELUS why is it so hard to get an install booked? Your technician never showed up and said would reschedule. Found out today that the technician actually selected cancel instead of rebook and now customer service is giving me the runaround

  • SamBrennand Sam Brennand (@SamBrennand) reported

    Not sure how they managed this feat, but somehow @TELUS has made it even harder to use the @ADT customer portal. Just absolutely baffling how bad of an experience it is as a customer

  • argull62 Arg (@argull62) reported

    @imboblayton @TELUS Must be but don’t do it their service is inferior. They are quite pervasive though

  • ADT ADT (@ADT) reported

    @SamBrennand Hello Sam, we're sorry to hear you're having trouble with the app. You've reached ADT US we aren't affiliated with ADT Canada @TELUS are you able to assist with this customer concern.

  • HickeMike Mike Hicke (@HickeMike) reported

    @TELUS @Google Telus is the worst company in the world because of their customer service. Hands down.

  • Whitecloud197 Brandon Metchooyeah (@Whitecloud197) reported from Vegreville, Alberta

    @TELUSsupport Hey Telus, I'm getting an UNREASONABLE Amount of Calls from Latvia and Madagascar. I'd really like to see Telus do MORE to protect me as a customer and prevent these calls from getting through.

  • MeowsMeoww Sarah (@MeowsMeoww) reported

    @TELUSsupport Telus is there still and outage in Surrey? Still no Cable or internet for almost 24 hours

  • TheFreeRadical2 TheFreeRadical (@TheFreeRadical2) reported

    @CharJackson82 way to go! Makes sense. I had Yelus for my phone for years then GF's dad told me about Koodo - it's 45% cheaper and uses Telus's same network. But, then found out they own them LOL paying for their name!