Telus

Telus Outage Report in Onoway, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Onoway, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Onoway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Onoway, Alberta 02/18/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Onoway, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove and Stony Plain.

Loading map, please wait...
City Problem Type Report Time
CanadaSpruce Grove Phone
CanadaStony Plain Phone
CanadaSpruce Grove Internet
CanadaSpruce Grove Internet
CanadaSpruce Grove Internet
CanadaSpruce Grove Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Onoway, Alberta

Latest outage, problems and issue reports in Onoway and nearby locations:

  • LauraBellaT LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jennelizabeth9 jlz (@jennelizabeth9) reported

    @TELUS over an hour on the phone with an agent to be hung up on doesn’t make me feel very good about your services already. I’m 2 hours into being a customer.

  • politicalham Markham Hislop (@politicalham) reported

    Ouch. We switched to a @TELUS cell plan in which data costs 5 cents per MB. Got our first bill yesterday...charged $50 per MB. Not sure what hurts most, the charge or the thought of having to call Telus customer support to fix the problem.

  • Matt2424242 Matt (@Matt2424242) reported

    @TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now.

  • _jesusrose rosa sparks (@_jesusrose) reported

    PSA: Rogers has better service in my basement then Telus, talking 4 bars LTE

  • ryawesome Cyan (@ryawesome) reported

    but back to how much @TELUS sucks ***** i do get the wifi app though, which is guess is now the intended means by which you manage your router, but it's only available as an app, for phones

  • MuratTunca16 Mrt Tunca (@MuratTunca16) reported

    @telus is still not helping customers who wants use their wifi calling service abroad. Why @telus is forcing us to switch?

  • mhazaaaaaa Bern After Reading 🪑 (@mhazaaaaaa) reported

    Spent an HOUR with Telus re: mistakenly cutting off my service. 60 mins of agent & "team" finding out why my it was cut off. When they finally determine it was mistakenly cut off & they’ll return the service- the question I’m asked is: "Are you calling from your cell phone now?"

  • spinda69 Zach (@spinda69) reported

    @ItsJimb0 no literally man, was with Shaw my whole life til I moved out, over 4.5 months with Telus and have had 0 issues so far, IMO worth it especially if it’ll help with motivation for streaming and whatnot (:

  • sunshinejennni jenni (@sunshinejennni) reported

    @OilCountry_Joe I switched to @ParkPowerLtd it is significantly cheaper and the service has been better than telus for sure!

  • BruceDawson0xB Bruce Dawson (@BruceDawson0xB) reported

    @cdglove98 @TELUSsupport It looks like it started happening earlier this year, when they switched their email back-end to gmail. That said, I'm not a Telus customer, but I did spend an hour helping a friend view the doc that I shared with them