Telus Outage Report in Onoway, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Onoway, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Onoway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Onoway, Alberta
The most recent Telus outage reports came from the following cities: Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove |
Internet | |
| Stony Plain |
Internet | |
| Spruce Grove |
Internet | |
| Spruce Grove |
Phone | |
| Stony Plain |
Internet | |
| Stony Plain |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Onoway, Alberta
Latest outage, problems and issue reports in Onoway and nearby locations:
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LauraBella Custom Cakery
(@LauraBellaT) reported
from
Stony Plain, Alberta
@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Manon M Dumaine
(@iammseptembre) reported
@TELUSsupport can someone who truly wants to help me reach out. I have cancelled our service within 30 days and now I’m receiving invoices I’ve spoke to Telus last week and was advised my Internet that I cannot use was cancelled on top of that I am receiving bills for Koodo...
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Ken Wood🇨🇦
(@madhat53) reported
@TELUS sales man knocking on doors offering 3 free items and 50% off my bill just to keep my biz, however been 2 mths no services installed BUT my bill charged. Poor way to keep my biz. Beware folks this appears to be BS by Telus or misguided sales man either way I'll move my biz
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t
(@nottoday5568) reported
@as_per_danielle @rodmickleburgh I have found Telus way better service and more channels then I ever had with Shaw
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Chris Alemany 🍁🌹 🍉 🌲
(@chrisalecanada) reported
@rodmickleburgh @TELUS late to the party as I often am. lol. I'm on the Telus side. Home internet service they win hands down particularly with fibre, but also reliable cell service in more regions. It's all too darned expensive, but they are simply taking full advantage of a broken system.
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Northernlights
(@Northerlights2) reported
@JerryGracio Correct. They have to refund or rebate. With us in North America Telus is refunding the days they lost the services. Rebates the every minute they charge on drp calls oe calls not yet connected. Philippines has the worst services. Same as its Nat. Leaders & LGUs. Horrible.
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Nicolette
(@NicoletteOlivia) reported
I'm also still with Telus only because we're on a reasonably priced family plan but DAMN...all this emotional work for affordability? I don't know man
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Brian Halpin
(@BjhBrian) reported
@Dan_GT2 @BMO Remembering when a cut cable led to landline phone outage. Took about an hour to get thru the various hoops until reaching Telus Customer Service.... in the Philippines!😠
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Nicolette
(@NicoletteOlivia) reported
@telus @TELUSsupport really has the worst customer service. No call will see you spending less than an hour on the phone. Plus after my 4 days of no internet, where I was promised a $30 credit...I've been charged the full amount. Now waiting OVER AN HOUR to have this sorted out
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Manon M Dumaine
(@iammseptembre) reported
@TELUSsupport I’ve cancelled and now I’m receiving freaking phone bills what is going on I thought Telus was an honest company and was advised multiple time that I have 30 days to cancel contact me so I can give you my telephone number
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chvyshld
(@chvyshld) reported
@DestructoDawn doesn't change the fact that telus does not have reliable service and their customer service is the worst. no internet is a big deal when its down in our house.