Telus

Telus Outage Report in Onoway, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Onoway, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Onoway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Onoway, Alberta 01/28/2026 17:20

January 28: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Onoway, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaSpruce Grove Internet
CanadaSpruce Grove Internet
CanadaStony Plain Internet
CanadaSpruce Grove Internet
CanadaSpruce Grove Phone
CanadaStony Plain Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Onoway, Alberta

Latest outage, problems and issue reports in Onoway and nearby locations:

  • LauraBellaT LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 2poor4vancity ... (@2poor4vancity) reported

    Hey @TELUS @TELUSsupport Your customer service is beyond horrid. Where is your web chat assistance? and thanks for having me going through 30 prompts before I can speak to an agent! P.s your hardwired TV box loses signal every 20 secs. POS

  • a1da0da albedo. ( visionless arc ) (@a1da0da) reported

    [[ on the phone with telus tryinf to fix my wifi so i can install the genshin update dhmu

  • ChelseaHarris98 Chelsea Harris (@ChelseaHarris98) reported

    @TELUS @TELUSsupport is internet down in SW Calgary? I had internet all day & now it’s not working. I’ve restarted the router several times & the light by the internet is orange but wifi is green??

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @whiteram06 Hi Neil! Telus Wi-Fi routers do not support Wi-Fi 6 (not at this time). But we may consider equipping our WiFi devices with this technology in the future. Thank you!

  • chan_bing Chandler ✨ (@chan_bing) reported

    who has a good internet service telus literally is boiling my blood rn and i refuse to give them my money lmfao

  • brockscrocs salamander hamilton (@brockscrocs) reported

    @chan_bing If you’re not lucky enough to be in a newer building that can get teksavvy etc it’s just ****** Telus and Shaw :( I’ve had way better experiences with Telus (which speaks more to how bad Shaw was than anything)

  • spoonmoonjune June 🌛 (@spoonmoonjune) reported

    Yet another guy from @telus came to the door to try and get me to leave @Shaw. I told him I would have to think about it overnight and he said "now or never". Reminds me of those hard-sell tricks gyms use to lock you in to a long-term membership! 😠

  • jprime_RS Jerry Lo (@jprime_RS) reported

    Ron Francis mic is what it sounds like when you call TELUS Support

  • alisonborealis alison - 30s with comorbidities (@alisonborealis) reported

    @MichelletypoQ Yeah, that's what I have. I kinda just want to replace it. Telus doesn't have them any more, though, so I'm going to look at the link you shared. (the back plate on mine is coming off and I think it's led to power connection issues...)

  • chefgauravs GauravSachdeva (@chefgauravs) reported

    @airindiain hi air india your toll free number in canada is not working 18886341407..it instantly goes fast busy when I try from my telus cell phone