Telus

Telus Outage Report in Peterborough, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Peterborough, Ontario 11/24/2024 00:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • joshuachalhoub Joshua Joey Chalhoub (@joshuachalhoub) reported from Peterborough, Ontario

    @TELUS @TELUSsupport There’s nothing more satisfying than calling your customer contact service centre and being told your wait time is over an hour - regardless of time or day. Now that’s service. “Let’s make your experience a horrible one. The future is not friendly.”

  • dboyceMD Debra BoyceMD (@dboyceMD) reported from Peterborough, Ontario

    @scottontario @TELUS @TELUSsupport @Bell @Bell_Support @virginmobilecan @koodo I just heard @CBCOntMorning they could not connect by phone for an interview in #ptbo No service with @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @rastasack Telus avoids me;just does increases on bills that they were refusing to send to me in full form...see many have no idea that they are not getting justification for what being asked for Telus faults customer for Telus Changes had 13 techs & everyone did something different screwup

  • caibekwe chinenye ibekwe (@caibekwe) reported

    @telus @TELUSsupport it may be time for us to severe relationship, you may not care about me leaving your network but I rather spend my money where it is appreciated. Customer is always king!

  • hellofisher Steve Fisher (@hellofisher) reported

    The service and experience this week with @TELUS was a low point for me. Advertise a Black Friday deal and there is no way to get through the flow in the my TELUS app. Called in and now I have the wrong prices and data amount on my account. (Thread)

  • HenriNaths Henri (@HenriNaths) reported

    @elonmusk @Liz_Wheeler You mean you didn’t start??? I refuse to buy Apple (And Telus network) till you come out with a phone. Poll the people and ask them if they’d buy a phone off of you.

  • JennyNorth22 Jenny North (@JennyNorth22) reported

    @TELUS I got a new phone on Tuesday. It took over 2 hours to purchase a phone only to find out you screwed up my plans. Spent over 4 hours on the phone with your support trying to get it resolved. Thanks for wasting 6+ hours of my valuable time.

  • rubyholliday7 Jill (@rubyholliday7) reported

    When he finally did call it was to tell me that a technician will be at my house between 8-10am this Saturday to install another new box. Assuming someone from Telus does show up Saturday and assuming a new box does fix the problem what would fare compensation be for my troubles?

  • JanPlaid Janice of Scots (@JanPlaid) reported

    I was told it was "******" of me to not call her JUST BECAUSE she's a loyal Telus customer. Well, sorry to say, but I'm not the CEO of Telus. I'm a working class citizien and I only have so much power. Just out of both the hospital for surgeries, and the mental ward. So sad.

  • adamlcd certain victory charm (@adamlcd) reported

    @TELUSsupport @hellofisher wait. is this telus stating that a hold time of 4 hours can happen "anytime" ?? because i'm at 49 minutes right now, so i'll just hang up and take the fido offer when they call back

  • Cliffor18175753 Rusty Idols (@Cliffor18175753) reported

    @cmcalgary Just be aware it's a Telus bargain brand, so if you want to switch to get away from their network - it's the same one.

  • ds66win Dawn S (@ds66win) reported

    @TELUS longtime customer, seeing all the many amazing things Telus is doing, sadly longtime wait for assistance, at 1:20 and holding; item not available online :(