Telus outages and service status in Peterborough, Ontario

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Peterborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

• 
  Joshua Joey Chalhoub (@joshuachalhoub) reported 17 minutes ago from Peterborough, Ontario

  @TELUS @TELUSsupport There’s nothing more satisfying than calling your customer contact service centre and being told your wait time is over an hour - regardless of time or day. Now that’s service. “Let’s make your experience a horrible one. The future is not friendly.”

• 
  Debra BoyceMD (@dboyceMD) reported 32 minutes ago from Peterborough, Ontario

  @scottontario @TELUS @TELUSsupport @Bell @Bell_Support @virginmobilecan @koodo I just heard @CBCOntMorning they could not connect by phone for an interview in #ptbo No service with @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Koodo (@koodo) reported 4 minutes ago

  @WolfMamma65 @TELUS Hello Julie, are you having this service issue everywhere ? Since when are you seeing 1 bar of service ?

• 
  Edohotep (@Edohotep) reported 9 minutes ago

  @TELUSsupport Ironic that a "how can we assist" reply doesn't reference anything I actually said. As for contacting Telus after-hours, outsourcing to other countries--those accents are too thick to make a conversation possible. Scripted responses to match scripted phone support, I guess.

• 
  Parental Advisory (@Parental_OnX) reported 9 minutes ago

  Have missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.

• 
  Roger Loves Music (@MusicMan1730) reported 10 minutes ago

  Telus @TELUS @TELUSsupport What is the phone number to cancel my Home Service? I need to speak with someone to help explain to me why my bill went up $140

• 
  DKP (@Dkpower33) reported 11 minutes ago

  @conorsvan1 I'll never ever use a anything telus again because of exactly this, only this did it to me with home internet once.

• 
  harry potter and the domestic assault allegations (@nikoncooldix) reported 11 minutes ago

  @DAKKADAKKA1 apple starts making their iphones in india and then everything gets leaked, crunchyroll uses telus security - which may be canadian but telus outsources all their customer service to india - and there's a huge crunchyroll data breach it's always ******* indians

• 
  Raven (@Sharisraven) reported 13 minutes ago

  @TELUS unbelievable! Still locked out and paying for a phone that doesn't work! Why is there a password that I DID NOT set up?!

• 
  Acinnad Turneer (@ATurneer54354) reported 14 minutes ago

  @TELUS Sorry your end burnt the bridge. It could have been resolved but you closed my account not me. Keep the dollars. I don’t Dm. Give me a number to call and maybe I will. But that person better be a top manager of public relations not a low employee. I doubt you will. Never again.

• 
  Leo Seyerpa (@seyerpa) reported 14 minutes ago

  @smith_noreen @sarobertson_ His only work experience is a service rep for Telus. He only knows to call his manager - and unfortunately - he is the manager. Dude is lost.

• 
  Acinnad Turneer (@ATurneer54354) reported 14 minutes ago

  @TELUS Wow! Where was this over a year ago. I lost a number and you guys got to share a three dollar donut. No Dms in person meeting I can go to Prince George. I wasted 3 + hrs on the phone and lose my number because of Telus. Roger never received it basically from Telus and money lost.