Telus

Telus Outage Report in Peterborough, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Peterborough come from postal codes K9H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Peterborough, Ontario 01/25/2026 10:55

January 25: Problems at Telus

Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Peterborough, Ontario

The most recent Telus outage reports came from the following cities: Peterborough.

Loading map, please wait...
City Problem Type Report Time
CanadaPeterborough Internet
CanadaLakefield Phone
CanadaEnnismore Phone
CanadaLakefield Phone
CanadaPeterborough Internet
CanadaPeterborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • dboyceMD Debra BoyceMD (@dboyceMD) reported from Peterborough, Ontario

    @scottontario @TELUS @TELUSsupport @Bell @Bell_Support @virginmobilecan @koodo I just heard @CBCOntMorning they could not connect by phone for an interview in #ptbo No service with @TELUS

  • joshuachalhoub Joshua Joey Chalhoub (@joshuachalhoub) reported from Peterborough, Ontario

    @TELUS @TELUSsupport There’s nothing more satisfying than calling your customer contact service centre and being told your wait time is over an hour - regardless of time or day. Now that’s service. “Let’s make your experience a horrible one. The future is not friendly.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DougAlder Doug Alder - wear a damn mask, save lives (@DougAlder) reported

    @luisaloveslife @TELUS @TELUSsupport Their online support sucks big time. They're more a PR team than support.

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @JenLeeCBC The GOA knew this was coming. They know via health care #s who is eligible. All they need to do was take control. Send out notices alphabetically for reservations. Ask for confirmation either by phone, text, or email. Minister and Mr. Entwistle at Telus are manifestly stupid.

  • berner85 Berner (@berner85) reported

    @WWENetwork i can't access any premium content through the app via Android I have to use the browser im subscribed via telus my cable provider but the app doesn't recognize my subscription so I have use a browser so frustrating on the ropes of canceling it . Fix it!!!

  • BritterrC Brittany (@BritterrC) reported

    People do realize that Telus rents their towers in Ontario from Bell so both companies lost service today in some parts of the province, right?

  • adamTford Adam ™ Ford (@adamTford) reported

    @RyanKBrook @TELUS @TELUSsupport The photo is evidence of my attempt to do so... 9 Instances since December 2020. If the telecom company cant/wont read my text messages we have bigger problems.

  • curiousnewbee Mike J (@curiousnewbee) reported

    @Isabell73093076 I read in another group that people with Telus cell plans were down. I believe the issue has since been fixed.

  • AndrewSilk6 ****** Andrew (@AndrewSilk6) reported

    Hey @SpaceX & Mr. Musk, can you please help make @TELUS obsolete? I don't care what your outbound sales-agents have to offer when they call @elonmusk , I'm just going to give them my bank details, and you can charge me whatever you want. Dealzies?

  • Digi1701 Rob 🇨🇦 (@Digi1701) reported

    @TakaakiMasuda1 You're paying $300/month for 10gb *total*? You are getting ripped off HARD. I got into a pretty good deal at Rogers so I can't help with current plans, but shop around for promo prices from other carriers then come at Telus's retention people with them. DEMAND better or you walk

  • surfingtheworld marianne forrest (@surfingtheworld) reported

    How bad is my @TELUS wireless connection from Toronto??? Its so bad I pick up American carriers from Buffalo and get "roaming" notices from Telus. The only roaming I'm doing is from my fridge to my couch.

  • Richard33628623 Richard (@Richard33628623) reported

    What company provides the best service in Canada for Internet and TV? Currently with Telus and gotta say quite dissatisfied with there service - couldn't get a land line system connected right and to go along want to gouge me with a $150 " WiFi technician " fee to check my wifi