Telus

Telus Outage Report in Peterborough, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Peterborough, Ontario 03/20/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • dboyceMD Debra BoyceMD (@dboyceMD) reported from Peterborough, Ontario

    @scottontario @TELUS @TELUSsupport @Bell @Bell_Support @virginmobilecan @koodo I just heard @CBCOntMorning they could not connect by phone for an interview in #ptbo No service with @TELUS

  • joshuachalhoub Joshua Joey Chalhoub (@joshuachalhoub) reported from Peterborough, Ontario

    @TELUS @TELUSsupport There’s nothing more satisfying than calling your customer contact service centre and being told your wait time is over an hour - regardless of time or day. Now that’s service. “Let’s make your experience a horrible one. The future is not friendly.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaVdV Jessica Van der Veen, BA,MPA (@JessicaVdV) reported

    I waste my life trying to access channels that are part of my @telus contract. #fail

  • JayPhagura Jay (@JayPhagura) reported

    @TELUS @TELUSsupport - your customer service is garbage. From mobility to home services, I’ve had to call in a half dozen times each since June for more than 4 hours of my time to correct billing to be told “we don’t credit for your time”. Y’all give no ***** about consumers.

  • cwant Chris Want (@cwant) reported

    If you have a smoke detector connected to Telus security, be careful holding down the "test" button on the unit. (The firemen in both fire trucks seemed nice.)

  • Michael03560135 Michael G. (@Michael03560135) reported

    @TELUS your machine when calling in for support is the most annoying thing on the planet. I don't want to speak to a machine, I want to talk to a person. I don't want to navigate through menus to get to that person and I especially don't want to tell a robot what I need.

  • alton_noronha Alton Noronha (@alton_noronha) reported

    @koodo pathetic customer service. How long does it take for you to sort out an issue or call a customer back especially a new customer @TELUS @TELUSsupport is this customer support all about???

  • sparky347v Jason (@sparky347v) reported

    @TELUS Your telemarketing has harassed me several times per month despite numerous requests to remove me from your call list. If you can annoy me this much and I'm not a customer, I can't even imagine what it would be like to be in a contract with you.

  • BregmanPs PSBlaw (@BregmanPs) reported

    @nilikm Now is the time to read the fine print on the private services Telus and other companies offer. They promise a doctor in Canada (not Ontario). They offer limited services. We will be spending more to treat colds leaving less for the complex care they won't cover.

  • G_o_r_d Gordo (@G_o_r_d) reported

    @jzfromcalgary @timescolonist Telus Health has fewer virtual appointments, but TiaHealth and Maple always has lots of BC virtual doctors available on short notice. Using Google would have been a lot better than posting a print classified ad, and making a big deal of a nothingburger issue.

  • JaneSkocdopole Jane Skocdopole 🤦🏻 (@JaneSkocdopole) reported from Botha, Alberta

    @ABBestphotos @TELUS I think you’re lucky. We have terrible service from Telus. Got rid of internet because it uses a “hub” connected to cell towers. Cell service is abysmal. (@TELUSsupport says looking in to it now) Copper land lines not maintained, cables even above laid ground in a field verge! 🤯

  • LukeCoughey Luke Coughey (Standing with Billy) #BeepBeep (@LukeCoughey) reported

    @RogersHelps The only way Rogers can fix my issues is to replace my Telus sim card. Sadly, Rogers is $190/month more for my 6 phones for similar plans.