Telus

Telus Outage Report in Peterborough, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Peterborough come from postal codes K9H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Peterborough, Ontario 01/02/2026 16:50

January 02: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Peterborough, Ontario

The most recent Telus outage reports came from the following cities: Peterborough.

Loading map, please wait...
City Problem Type Report Time
CanadaPeterborough Internet
CanadaLakefield Phone
CanadaEnnismore Phone
CanadaLakefield Phone
CanadaPeterborough Internet
CanadaPeterborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • dboyceMD Debra BoyceMD (@dboyceMD) reported from Peterborough, Ontario

    @scottontario @TELUS @TELUSsupport @Bell @Bell_Support @virginmobilecan @koodo I just heard @CBCOntMorning they could not connect by phone for an interview in #ptbo No service with @TELUS

  • joshuachalhoub Joshua Joey Chalhoub (@joshuachalhoub) reported from Peterborough, Ontario

    @TELUS @TELUSsupport There’s nothing more satisfying than calling your customer contact service centre and being told your wait time is over an hour - regardless of time or day. Now that’s service. “Let’s make your experience a horrible one. The future is not friendly.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Exxtrahands 👑CJ-Rяσуαℓ♛ ᵀᴺ (@Exxtrahands) reported

    Yet I was going to apply that credit of the bring it back and return towards my bill. But I’m still lost about my bill. After bringing out a iPhone 14 pro max @TELUSsupport @TELUS this really sucks. Service no good.

  • PekoesMom shoilgoil (@PekoesMom) reported

    @GlobalBC Telus prices are stupid high. Any angle to extract more money from us.

  • Wontevertweet27 Matthew B (@Wontevertweet27) reported

    @suzannealma @kates_brad @theJagmeetSingh By they way, have you seen the Telus television ads where they talk about their new service which tracks carbon from farm to table "for a more sustainable future"? So guess who is profiting from this decision? 🧐

  • BobMaillouxWRP Bob Mailloux (@BobMaillouxWRP) reported

    @bradleishman @TELUSsupport Lol, still bad eh Brad. Years ago I emailed the Telus CEO describing the horrible Customer Service I was receiving. He actually read it and a Sr. VP from Telus called me within the hour. You might want to try it...

  • MOOMANiBE Aura🥨🥨🥨 (@MOOMANiBE) reported

    @lesterleesm @TELUS they straight-up hung up on me last time I was like "I will literally never want a cable box stop trying to sell me one"

  • bcoversight BC Oversight (@bcoversight) reported

    @Leah_Holiove @Shawhelp Ditched Shaw, crappy customer service. Telus isn't that bad unless they have a major outage and then you can't get through to customer service.

  • Mama__B Mama B (@Mama__B) reported

    3/ When I was first diagnosed with MS, I had to stop and rest after walking from Telus to Old Navy. With a cane. On days when I could walk further, I’d still slow significantly & experience “foot drop.”

  • Leftisttearsco1 Leftisttearscollector (@Leftisttearsco1) reported

    @theJagmeetSingh Truly the one thing that Bell, Telus and Rogers have going for them. Is that they are experts in laying off their staff. They are better at that than even providing their service.

  • NayZeus Nay zeus (@NayZeus) reported

    @Leah_Holiove @Shawhelp Telus contracts their help overseas. Not hating on international people but it’s their way of saving money instead of paying local wages. It also makes it a pain when you’re trying to reference something locally and they pretend they know what you’re referring to.

  • dkelland1 #TrudeauMustGo-Lynx (@dkelland1) reported

    @bcbluecon Never mind I just read the article. Basically the only thing Telus can't charge the fee on is home telephone services in certain smaller communities. So this ruling will affect very few people.