Telus

Telus Outage Report in Pierrefonds, Montréal, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pierrefonds, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pierrefonds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pierrefonds, Montréal, Québec 12/13/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pierrefonds, Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Pierrefonds, Québec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

  • kevinilaqua Kevin Ilaqua (@kevinilaqua) reported from Vaudreuil-Dorion, Québec

    @TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BaconbitsRJ BaconbitsRJ (@BaconbitsRJ) reported

    @TELUSsupport This is not a tech support issue. This is an issue of a lack of towers in place and poor systems. 5G will not transmit as far so towers must be closer. @telus concentrates on urban centres where there are more people

  • Jennife07143013 Jennifer Keenan (@Jennife07143013) reported

    @StevenEllisTHN @TELUS Disappointed that despite there being customer service reps available in store to help me cancel my recently deceased mothers phone that I’ve been told I need to call a 1-800 number. I’ve been on hold waiting for an agent for 11 minutes and counting.

  • colindwhitton Colin Whitton 🇨🇦🇺🇦 (@colindwhitton) reported

    @kirsten__alyssa @TELUS Yes, as soon as you go in and cancel your account you can’t even get into the online access, plus if you need the monthly bills as receipts for income tax they will charge you big time to print and mail them. Rogers lets you access the online account even after closing it.

  • xeno611026 DLT (@xeno611026) reported

    @kirsten__alyssa @TELUS I couldn’t agree with you more. The worst by far and unfortunately I’m stuck with them as they are the exclusive provider for the building I live in. How I miss Shaw and I never thought I would say that.

  • Harpree12332366 HarpreetSangha (@Harpree12332366) reported

    As if these companies are not earning enough profits fr the telecom racket - now this "Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills"

  • Flash Gregg Gordon (@Flash) reported

    @DuaneStorey @rodmickleburgh @TELUS You could still be correct; they might be using a workaround. They don't collect it themselves. For CC you pay through a third party, while all their other payments are direct. They add the fee and then send it to that third party, so that merchant is never adjusting the price.

  • gryphonpubmom Wendy M (@gryphonpubmom) reported

    @GreatScott082 @angrydadof5 @TELUS Hi Scotty! Our saga is a long and sad tale. The 4th installer that came yesterday may have it partially fixed, so we at least have internet after 2 weeks without, but we still can’t get the service we want in our new place 😑

  • threulsen2961 Bill Threulsen (@threulsen2961) reported

    @AlleyDalley @TELUS @TELUSsupport Holy crap

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Very disappointed in @TELUS for wanting to charge Fees for using a credit card. I have been a loyal customer for 20+ years. This is pure greed at this point. We already pay extremely high rates. This may be the straw that finally makes me move to another provider

  • AlleyDalley Allison (@AlleyDalley) reported

    @DarcySeatonCTV @TELUS @TELUSsupport Awful and keeps cutting out lol