Telus

Telus Outage Report in Pierrefonds, Montréal, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pierrefonds, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pierrefonds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pierrefonds, Montréal, Québec 12/25/2025 12:05

December 25: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pierrefonds, Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pierrefonds, Québec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • kevinilaqua Kevin Ilaqua (@kevinilaqua) reported from Vaudreuil-Dorion, Québec

    @TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • omprakashpandi1 omprakash pandit (@omprakashpandi1) reported

    @TELUSint **** YOU TELUS @TELUSint @TELUS WORST COMPANY

  • stuporstar Marissa “It’s almost my birthday” Loewen (@stuporstar) reported

    @etherknot @TELUS I don’t know. I always had bad cell service but that’s 20 years ago.

  • BartMLL Bart (@BartMLL) reported

    @Lindo_Cafe @Rogers @TELUS Telus has a service you can turn on: any unknown number calling you goes trough voice verification (“to get connected press 3”). Only if this verification is done, your phone starts ringing. Robo-calls are not able to go trough this. Not a perfect solution but better than nothing

  • hdtvdctsales Hdtv Dct Sales (@hdtvdctsales) reported

    @rodmickleburgh Telus is great for Internet. They have various TV packages. If you only have one service you will get lots of calls to sign up for their other services. Chances are you're unlikely to notice much of a difference either way though.

  • Dr_NKhan Nadeem Khan (@Dr_NKhan) reported

    Thought about rejoining @TELUS call in, the rep is offering me something I can see online as a “special”, I call her out on it, she hangs up on me. Lovely service @TELUSsupport, guess I won’t be switching to you #terribleservice #mistakeaverted here I come @Rogers

  • frank_bucholtz Frank Bucholtz (@frank_bucholtz) reported

    @rodmickleburgh Switched from Shaw to Telus several years ago. Much better customer service. Shaw will get much worse if taken over by Rogers.

  • lensmangregg Gregg Sidwell (@lensmangregg) reported

    @TELUSHealth When will Telus Health incorporate into the MyHealth app ability to contact and book the same doctor repeatedly? We are among nearly 1M BC patients w/o a family doc Being able to have consistent care would really help alleviate!!!

  • ShaneLSimpson Shane Simpson (@ShaneLSimpson) reported

    @rodmickleburgh Switched from Shaw to Telus after years. Had a problem with Shaw and their response was dismal. Telus gave us a very good deal to get the business. In two years we will reevaluate based on who want the business more. Worth seeing what the competition will offer.

  • ShimaMasoumi2 Shima Masoumi (@ShimaMasoumi2) reported

    @TELUS the worse plan for mobile phone the worse support ever

  • as_per_danielle Danielle (@as_per_danielle) reported

    @rodmickleburgh If you want to get a free Tv thrown in with your deal go with Telus. If you want service use Shaw.