Telus

Telus Outage Report in Pierrefonds, Montréal, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pierrefonds, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pierrefonds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pierrefonds, Montréal, Québec 01/18/2026 03:15

January 18: Problems at Telus

Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Pierrefonds, Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pierrefonds, Québec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

  • kevinilaqua Kevin Ilaqua (@kevinilaqua) reported from Vaudreuil-Dorion, Québec

    @TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thekroppers Cory Kropielinski (@thekroppers) reported

    @TELUSsupport I do now, but apparently it is just a tempoary fix. If it wasn't for my neighbour who gentle 'persuaded' the rep to walk her through the end around, I still wouldn't. Henry at telus support was great but he said the problem still isn't fixed. In Nanaimo.

  • marcbelke Marc Belke (@marcbelke) reported

    Epic four hours with #telus support. I talked to about six different people. They’d call back (that’s good) and ended with waiting on hold and then being hung up on. You have to laugh. So bad.

  • scottmcleod Scott McLeod (@scottmcleod) reported

    @RingCentral would your platform be a solution for managing a fleet of cell phones on the Telus network, and ensuring that the a caller ID (other than the cell#) came up?

  • TheCdnDave Dave Notabot 🇨🇦🌊 (@TheCdnDave) reported

    So useless. After several messages back and forth, i finally got some help by calling and sitting on hold. They only fixed 50% of the issue. No call back. No response from the Telus "manager" i was told about in my DMs. 0/10

  • miken32 𝙈𝙞𝙘𝙝𝙖𝙚𝙡 𝙉𝙚𝙬𝙩𝙤𝙣 (@miken32) reported

    @drdagly I'm reluctant to praise this govt for anything, but I made an appointment on AHS' site Tues morning and had my shot at Telus Centre < 36 hrs later. My understanding is ON and BC are leaving it to individual pharmacies to handle booking and vaccination, which seems like a bad idea

  • touteparpillee 🇨🇦 Lyse 🇺🇸 (@touteparpillee) reported

    @dohRG Probably. Telus is upgrading it's network during the coming months. Plenty of time since my 2nd shot will be in August.

  • JaredinLangley JRODDD101 (@JaredinLangley) reported

    @Shawhelp @closetag STILL NO SERVICE!?!?!?!? LOOKS LIKE ILL BE SWITCHING TO TELUS!

  • Ems98142113 Ems (@Ems98142113) reported

    And I LOVE when you call to give feedback or whatever, wait on the phone for three damn hours just to have them say “hey sorry your internet sucks, we’re not gonna look into it, although we can offer you 50 cents off your next bill.” **** OFF I JUST WANNA WATCH NETFLIX @TELUS

  • neillangevin Neil Langevin (@neillangevin) reported

    I was happy to get my first dose of vaccine to combat COVID but disappointed that I still got a cell phone bill. I thought this thing had 5G capabilites and I could cancel my Telus cell phone plan…...

  • RufPup RufPup (@RufPup) reported

    @TheQuiltLamb @cougsta 😥 I wanted to switch to @Telus as I’d be able to get way more streaming options for the same price (incl Crave) but sadly where I live their internet service & speed is abysmal. So couldn’t switch. Telus - towns would like more than Internet 25&50 (&billed at same $ as 75!?!)