Telus

Telus Outage Report in Pointe-Claire, Montréal, Québec

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pointe-Claire, Montréal, Québec 05/08/2025 07:20

May 08: Problems at Telus

Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Telus outage reports came from the following cities: Montréal, Laval and Pointe-Claire.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pointe-Claire, Québec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • kevinilaqua Kevin Ilaqua (@kevinilaqua) reported from Vaudreuil-Dorion, Québec

    @TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • electeuraverti Jean-N Martineau (@electeuraverti) reported

    Vidéotron at home telus on my cell. luckily not affected by rogers outage! well except when i went out to get gas had to pay cash or credit!

  • heiltsuk_paleo Don Wilson (@heiltsuk_paleo) reported

    How did Rogers “let us down” any worse than they always do, every damn day with their oligolopoly in the Cdn telecom landscape? The same goes for Telus & Bell.

  • guiohme guillaume (@guiohme) reported

    @dennyishung lmafoo can telus go down for a while so i don’t get arrested by the canadian revenue agency 🥺🤡

  • Jenoco1 Jenoco 🇨🇦 🇺🇦 (@Jenoco1) reported

    @Linda11119465 @strategywoman There were some Twitter jokes but it's very serious when the outage affects emergency services, interac payments, border crossings, etc., across the country. Even taxis/Uber weren't functioning properly. Luckily we have Telus internet and landline.

  • Peace1Betteanna BetteannaButera (@Peace1Betteanna) reported

    @Procrastik8 @DavidMac43 @TELUS He should quit because those tests are full of chemicals that are not good for the human body and that test was never made for Covid it was made for influenza a and influenza B the man who created it said it before he mysteriously died.😭 tell him to quit because his health!

  • shaggy2969 James Kelley (@shaggy2969) reported

    @itsKiraaaBaby No problems with Telus.

  • sandmanxo SNDMN (@sandmanxo) reported

    Damn @TELUS rly did not hesitate

  • herstory_angel Herstory (@herstory_angel) reported

    @CheriDiNovo @TELUS Um no! Absolutment Pas! As an owner of a medical medical office Telus has the worst customer service ever. They can’t be bothered to help the customers they have now. They never return my phone calls. Telus is about share holder profits before people. #TelusFail #BooTelus

  • MattBennet11 Matt Bennet (@MattBennet11) reported

    @Procrastik8 @TELUS So stupid how they treat unvaxxed like they can have covid 24/7 but vaxxed spreading covid is fine

  • ABwoodelf Andrew Brenner (@ABwoodelf) reported

    @nasmadotali @TELUS @TELUSBusiness Smart move. Entice them when they’re down and out. Only problem- how will they see this with no internet?